Computer Support Forum

Portege P3440 asking for a BIOS password

Question: Portege P3440 asking for a BIOS password

I have a Portege P3440 which I haven't used for about 8 months. When I turn it on now it comes up with screen asking for a password, and unfortunately I don't remember the password.

It seems like a net bios password but I am not sure. It has Win NT installed. Please help as it is getting rather urgent.

Relevance 100%
Preferred Solution: Portege P3440 asking for a BIOS password

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Portege P3440 asking for a BIOS password

Sorry Shaana but if the BIOS password is not known to me it must be deleted. This can be done by authorized service only. :(

3 more replies
Relevance 70.11%

Hello all,

I hope I can get some help / guidance from some one with more experience with the M400 if possible?!

I reinstalled the OS and setup the biometric security for me, which has worked flawlessly! However I stupidly also set up the boot up security (BIOS Password). So when the tablet gets turned on I can scan my finger and get in without any issues, however I now want to turn the boot up security off. So I booted it in to the OS and went to disable it....however it asks for my password....which I have forgot as I have been a typical end user and have been only using my bloody finger!

Does anyone know if I can disable the BIOS security while in the OS using the biomentric security rather than entering a password? I have tried just changing the admin password within the win OS but that doesn't work....any ideas?

Any help with be greatly appreciated!


Answer:Portege M400 - Change BIOS Password within OS without knowing password?

> So I booted it in to the OS and went to disable it....however it asks for my password....which I have forgot as I have been a typical end user and have been only using my bloody finger!

You are speaking about BIOS password which you set up in the BIOS?
As far as I know you cannot remove the BIOS password if you don?t know the old BIOS password.
In such case just the Toshiba ASP could help you? just the Toshiba ASP technician could remove the unknown BIOS password

5 more replies
Relevance 69.7%


I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

More replies
Relevance 69.7%

I have a Toshiba M400 and i was wondering how i could reset the bios password. I disabled the finger print scanner recently becuase i decided i dont need it anymore but it still asks for a bios password which i forgot. I used to just swipe my finger and it would let me boot up and all that gravey.

If you guys know how to reset the password. Either physically or through software that would be awesome.

Or if you guys know who is the bios manufacturer for Portege M400's I could probebly give them a call and ask my self.

I could send it in but I want to avoid that and leave it as a last option.

BTW this laptop was purchased in USA.

Answer:Reset BIOS password on Portege M400 - Bios Manufacturer?

You will be not able to remove the BIOS password yourself if you have forgotten it.
As far as I know the manufacture of the BIOS which was preinstalled on Port?g? M400 is......... Toshiba ;)

So you have to contact the authorized Toshiba service provider in your country and only these guys are able to remove the BIOS password which you have forgotten.

1 more replies
Relevance 66.42%

Wanted to upgrade from win 7 to win 10
First win 10 check telling "your processor not compatible "
After check for info some changes made in the bios and now . . .
Request me password !
Seems I have to contact Toshiba for solution: whom and where
Thks regards

Answer:Bios password appears on Portege M

any tips, info ?

1 more replies
Relevance 66.42%

I found my old laptop, but can't boot it - forgot BIOS password. CMOS battery disconnection didn't helped.
Local support asked me go to offline service, but they want too much money for unlocking - this laptop is now cheaper himself.
USA support asked me write here
May be somebody can help to generate unlock response code?
Model is Portege R500 PPR50E-06W012RU

Answer:Portege R500 BIOS password

BIOS protection is very important feature for protection so it cannot be discussed in public forum.
If someone writes here how you can remove BIOS password every stolen Portege R500 can be unlocked.

I know it costs a bit but this should be done by Authorized service provider.

2 more replies
Relevance 65.6%


I'm the happy owner of a R700, at least until now.
This morning, I'd try to protect my laptop with a boot password.
So i set up a supervisor password and restarted my computer.
It has two downsides :
First of all, there is no boot password required and secondly if I push the F2 key at the boot sequece, the comuter imediately restart...

How can i enter the BIOS again and how to set up a boot password ?
And, if it's possible, how to set up a fingerprint password at boot time ?

Thank you very much,

Answer:Re: Portege R700 BIOS supervisor password


Try to press ESC and then F1 in order to access the BIOS.
There you can change or delete the User and Supervisor password.

3 more replies
Relevance 65.6%


We from UsedPC a company in Holland thats sell second handed Notebooks en Computers just bought 4 of Toshiba Portege M300
We only have one problem on all of the machines, They are locked with an start up password ( bios password ) so we cant install them
Only we need the responses codes that we dont know.
Can somebody help us out please?



Answer:Portege M300 BIOS password removal


Read this article:

As you see to remove Bios password you should contact the asp (service center). It's user to user forum and nobody can really help you with this issue.

4 more replies
Relevance 65.6%

I have just installed WinXP on my Portege 7220. I have installed the utilies download, but find that I cannot open the HW Setup application.
I need to disable the BIOS password that a previous user had created.
Advice please.

Answer:Portege 7220: Clearing BIOS password


Unfortunately only the service partner can remove the Bios password. :(


2 more replies
Relevance 65.6%

i have a laptop Toshiba portage M400
locked by Bios password
even i can't access the bios
how can i reset the bios
please hep me
i have an important data inside the laptop

Answer:How to reset BIOS password in Portege M400?


Please check
There you can find answer to your question.

2 more replies
Relevance 65.6%


I have toshiba portege s100 i loss bios password when i search about it so i found a method i pressed ctrl, teb and ctrl,enter my leptop screen shows s/n and challenge code and system need response code but i do not know response code pleas help me i need response cod the s/n and challenge cod is as under,
pc serial no = 36738792g
challenge code= 7N67Y-YVDEA-XQ6VY-KMLCB-1F1ML
response code=

Thank you.

Answer:I loss BIOS password for my Portege S100


Unfortunately nobody here can help you with this. BIOS password is very important security feature and it cannot be solved on some public forums.
This can be solved with authorized service only.

Response code can be given by Toshiba only and they don't give it to anyone. Only authorized service provider can get it after check if notebook is not stolen.
Contact nearest Toshiba service provider and they can help you wth this.

Bye and good luck.

1 more replies
Relevance 65.6%

Anyone have a back up bios for a Portege Z30-A-10Z laptop.

My laptop bios has locked me out with password and need to program a new bios chip with new bios.

I cant prove ownership with Toshiba with original receipt so they wont help as I purchased it from ebay a wile back and the seller is no longer registered :(

Answer:Password locked Portege Z30-A-10Z - BIOS needed.

It is very stupid situation now. If your notebook is ?locked? by BIOS password you have big problem now and nobody here can help you. BIOS password must be removed by authorized service provider.
BIOS password is very important security feature so any problem with locked machine must be handled by ASP. There are several different methods for BIOS password removal and it has nothing to do with BIOS backup or some kind of new BIOS installation.

2 more replies
Relevance 65.6%


I have bought a Porege R100 about five years ago and haven't used it for 3 years. I have forgotten my startup password and was wondering if you guys could help me deal with it. I should be able to deliver necessary information regarding the purchase if needed via email.


Answer:Portege R100 - BIOS password reset


Only an ASP (authorized service provider) can delete a password. Here it is a user to user forum and nobody from Toshiba is here so you have to go to an ASP.

Here you can search for a local ASP: => Support & Downloads => Find an ASP


2 more replies
Relevance 65.19%


I've just taken delivery of an R500 with Xubuntu installed.

I need to get into the BIOS to change some settings. I know the supervisor password and I know that normall one presses ESC and then F1 to get into the BIOS. Unfortunately, I don't get the option to enter the supervisor password - it just puts me straight into the 'User' settings.

I'm also having problems getting the F12 boot device settings to work.

The manual suggests that I use the Windows Configuration utility to adjust some of the bIOS settings, however - I'm not running windows ...

Any thoughts?

Answer:Portege R500: Enter BIOS with known supervisor password

Thats far as I know you will had have windows installed to access some further bios options.

The problem is there is no other software then this windows configuration utility and the common moduls which can access the hardwarelayer.

So, if you want to change something you will have to use windows.. :/


Hint: you can use another HDD where you can install Windows. Maybe a good way to keep ubuntu on the harddisk

4 more replies
Relevance 65.19%

When I started up my new Portege Z830, I was given the option during set up, of putting in a bios password.

I did so, but am now regretting it, as I have to put in two passwords, the bios and windows, before can start doing anything. As I don't need the bios one, how do I get into the system to change or delete it, now that I don't have access to the set up screens?


Answer:Portege Z830 - Changing/deleting Bios password

You can delete it in BIOS options directly or using Toshiba tool in Windows ? Supervisor password utility.

I recommend you to perform complete shutdown and then after notebook restart enter BIOS settings and delete it there.

3 more replies
Relevance 65.19%

+Issue description:+
I can access BIOS via F2 on my Z830.
The system set-up is listed, but can not be changed.
The BIOS supervisor password is set and I know it.
There is no prompt like 'Insert password:'.
*Please help me find the way how to insert it.*

(I can also run the system settings utility.

There is a prompt 'Insert password'.
*If I insert my password, it works.*
But in the utility are some settings (e.g. Intel Rapid Start) missing.)

BIOS version: 1.8
Windows 8.1 64-bit

Message was edited by: micko

Answer:Where to insert BIOS supervisor password on Portege Z830?


The BIOS password as well as the Supervisor password can be removed within the BIOS security area.

Please check also this Toshiba document.

In some cases you need to press the "INS" key while Toshiba logo appears.
Then a prompt for the Supervisor Password would appear and if the password is certified then the BIOS could be entered by pressing the "F2" key.

1 more replies
Relevance 65.19%

Hi all

I just purchased a used Portege R700 and want to reinstall Windows.
I can't access the BIOS due to a supervisor password setup in Toshiba's PasswordUtility. The previous owner did not supply this password.

How can I reset it?


Answer:Re: Portege R700 - How to reset BIOS/Supervisor password?

Hi Spets

You cannot reset BIOS password. It must be done by authorized Toshiba service provider. Sorry.

If you need addresses and phone numbers you can find it on Toshiba support page under > Support & Downloads > Find an ASP

2 more replies
Relevance 65.19%

Can anyone help with this problem.

At our site we have approx 300 of these laptops and they are all bios protected.
Recently had a problem where when inputting the bios password and it says its incorrect even though its the standard password we use on all our laptops. The user also confirms they didn't set a password...

Is it possible for the bios to somehow have become currupted (the machine was experiencing blue screens before) or how can I factory reset the bios password.

Before anyone says yes we own the machince and can prove it!

Answer:Portege R700 protected by unknown BIOS password

Maybe it sounds stupid but I think you should clarify this with nearest Toshiba service provider.
I use Toshiba notebooks for years now and I know for sure that Toshiba doesn?t sell notebooks with any kind of password or such kind of protection.

If you have such amount of notebooks maybe there was some special dial about configuration or protection. Anyway, BIOS password removal cannot be theme on such public forum. BIOS password protection is very important security feature and if there is some problem it must be clarified with authorized Toshiba service provider.

BIOS password cannot be set or changed from alone and, as far as I know, there is no kind of factory reset. I just know that BIOS can be set to default settings. That?s all.
Contact nearest Toshiba service provider and clarify this issue.

2 more replies
Relevance 65.19%

I'm trying to disable the admin password in the BIOS of my r500 series notebook, *and I know* the current password.

I've tried the procedure from the following post, which works for disabling the user password. It basically involves changing the password to blank.
But it doesn't work for the admin password:


I originally enabled it because I wanted to see if there were any 'hidden' options in my BIOS (long story ... was trying to get virtualization extensions to work).
Now I have to type it in every time I power up my laptop, which is quite annoying.

Anybody have any suggestions how to get around this?

Thanks in advance.

Answer:Clearing admin password in BIOS of Portege R500


Do you mean the admin account password which has to be set during the OS installation?
Such password cannot be disabled in BIOS!

But if you are talking about Supervisor password then I would recommend checking the preinstalled tool called Toshiba Password Utility.
You should find it in Toshiba Utility folder.

The Toshiba Password Utility allows you to set, delete and change the user and supervisor password.

Check it!

7 more replies
Relevance 65.19%


My Portege R700M stopped working after I spilled tea on it. Service center had rejected it quoting 'Motherboard, damaged', The laptop was setup for BIOS password protection for HDD.

Even though the hard drive is intact, I am not able to recover the data from due to BIOS password protection. will Toshiba able to help me unlock the password.


Answer:Defective Portege R700M - BIOS & HDD password reset

I presume mainboard is defective and will be replaced. I presume HDD is OK so I believe your original HDD will be used again. After mainboard replacement you don?t need BIOS password anymore. New mainboard will not be secured by BIOS password.

At least explain the situation and Toshiba technicians will explain to you how it works.

2 more replies
Relevance 64.37%

Hello everyone .

I have big problem with my netbook
Few days ago i was little drunk and i made a password
When its booting up the netbook but now i forgot that password .

I just wish someone will help me how to delete password.


Answer:Portege Z830-11j PT225E - How to delete an unknown BIOS password

Bad luck dude? unknown BIOS password can be removed only by authorized persons (Toshiba service engineer).
Such password is an kind of anti-theft protection and anti-theft system and cannot be removed by any person.

So get in touch with service partner in your country to get it removed.

1 more replies
Relevance 64.37%

I have just installed Windows 7 in my Portege M400-104.

It was working perfectly, but in the last reboot, after installing all drivers and software and configuring my fingerprints, suddenly the computer asks for a password to boot! I never entered any BIOS password nor i have executed the password assist utility.

I never used these passwords so i guess it is some default one that has been activated by accident by one of the tools i have configured (maybe the fingerprint utility?), but i don't know what it is!

Can anyone tell me what default password can it be or how to remove it? (without sending the laptop to a tech service).


Answer:Portege M400 - BIOS boot password enabled by accident!

Ok. Apparently i configured that password in the past because i tried an old password and it worked! :)

Now i have to install the Win7 version of the password assist utility to disable it, because the Vista version i installed doesn't work.

2 more replies
Relevance 63.55%

Hi all,
I have a Toshiba PORTEGE R205-S209, and as soon as i power on the laptop it asks me for a password right after it initilizes the BIOS.
I dont seem to remember the password, and i have tried several ways, like holding down the LEFT-SHIFT key, and tried to open up the laptop, but couldnt get one screw open and destroyed the screw, the shift method didnt work either.
I tried calling Toshiba, but they couldnt help.
Does anybody have any suggestions for me?
Any help will be greatly appreciated, as i have important files in this laptop that i would like to recover.
Thank you

Answer:Bypass BIOS Password?? TOSHIBA PORTEGE R205-S209 HELP PLZZZZ!!!!

1 more replies
Relevance 63.55%


yesterday i set the bios/supervisor password.

When i now turn on the notebook, i can see the Toshiba - Leading innovations screen and then it goes dark and won't boot any further.

The harddisk / fan / graphics card etc is working - but i don't see anything nor do i get some kind of prompt or shell or whatsoever.

I tried all those "Press, ESC, Press F2, Press F1, Press INS" stuff, nothing worked out.
I removed the battery for several mins while pressing the power button, nothing.

Maybe somebody has some kind of clue whats wrong with this maschine....

Answer:Portege R830-1EE: Supervisor / Bios password - No Boot or login prompt


Did you use some high ASCII character like ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? etc in your BIOS / Supervisor password?

In the past the usage of such characters prevented the notebook from booting up.
In such case you had to contact the service partner in order to solve this problem.

4 more replies
Relevance 52.48%

A few weeks ago I set a supervisor password and HDD password in bios. Today I deleted supervisor and HDD password and wrote nothing into the fields. Bios setup confirmed with "cleared".
After a reboot the laptop still requires a password and rejects all. I dispair, wich password is required? All cleared!
Any solutions?

Message was edited by: Ralk_1

Answer:Qosmio X300 password problem after bios password cleared (Phoenix Bios)

Try to set supervisor password in supervisor password utility again. After restart use this tool to clear it again.
It must work.

5 more replies
Relevance 52.48%

few days ago I bought one Thinkpad T60. All is fully functional excepting of one issue with BIOS password. It seems there is no password set previously since I can entry the BIOS menu and set all particular entries w/o any problem. Hovewer when I come to the point to set a BIOS password, the BIOS freezes suddently. Can anybody know what could be the reason for that? Is there some solution how to fix it? Thanks


Go to Solution.

Answer:can`t open password tab to set a supervisor password in security menu of BIOS. BIOS freezes

Sounds like your have a supervisor password set already. You can set a supervisor password and still allow access to the bios by users with options of what settings they can change. If you do have an unknown bios password set, then the only option is to replace or repair the system board.  If you don't have a password set and you're still having unstability problems like this, then you may have a more serious problem. If the computer works well and exhibits no stabality problems in windows, then you could try reflashing the bios, but be careful, if a system freezes or crashes during the bios flash it will become unusable, but if you're already looking at needing a new system board, then you don't have much to lose.  Good Luck

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

8 more replies
Relevance 50.43%

Hi Guys,

I am trying to bypass a customers laptop as they have forgotten the bios password. What is the best way round this or should I just contact Toshiba and at what cost?



Answer:Lost BIOS password - How to delete unknown BIOS password?

BIOS password must be removed by Toshiba service provider so please contact nearest provider and ask for help. How much it costs? It is not easy to say. I believe it depends in which country do you live and the prices in your country.

Contact nearest provider and ask them.

Addresses and phone numbers you can find on

3 more replies
Relevance 48.38%


I have set HDD password on Toshiba Portege X30-B-12F and forggoten the password. As I searched the forums and FAQ there seems to be no way to remove/reset the password even by Toshiba service.

It is mentioned in FAQ that in order to make the machine operate again it would be necessary to replace the HDD ( However in Toshiba authorized service in my country (Czech Republic) the technician told me that it would be necessary to replace the mainboard as well which seems strange and is very costly (in fact it is more expensive than to buy whole new computer).

So the question is if the replacement of the HDD would be sufficient to make the machine operate again. Or is it really necessary to replace the mainboard as well?

Thanks for any reply.

More replies
Relevance 48.38%

I have forgot my BIOS pasword tried 3 times..the code 60778623 apears...what to do?

Answer:bios password for hp pavilion G4 1303AU bios password

Please try this Password = 75650205RegardsKNRKI work on behalf of HP

2 more replies
Relevance 47.97%

I want to remove the *well-known* HDD password at my Toshiba Portege M400.
I did not find any option at BIOS or installed software from Toshiba support.
I strongly need your help.

BIOS= 3.80
OS - Windows 7 Enterprise 32 bit Ru

Answer:Clear HDD password at Portege M400


please, read here:

As I know, in Bios hdd protection password option should exist

Message was edited by: Jeka-IL

4 more replies
Relevance 47.97%

Hi, Is it possible to remove the HDD user password after having registered one ? If yes, how ?

Answer:How to delete the HDD User password on Portege M


Check please this document

As far as I know HDD password can not be removed and if yes, do you really believe this information will be released to the public. ;)

2 more replies
Relevance 47.97%

Hey guy

Just wanted to ask a quick question. I've owned a Toshiba portege S100 laptop for about 18 months and it had a hard life lol constantly on and a few coffee stains etc. Unfortuantly it kicked the bucket the other week, so I have gone out and got myself a new toshiba laptop :)

My problem is that I cant gain access to my hdd? It had a HDD password that I set and now I cannot unlock it. I have tryed several tools to unlock the dam thing and wil it unlock NOOOO!!! Now I am a unhappy man because all my work was on there.

I have a tool that has several options on the HDD unlock utility? It asks for a identifier and a Fill Char? I was wondering if anybody can help me?

TY in advance


Answer:HDD ATA Password question on Portege S100


Unfortunately? if the HDD password was set and if you don?t know the password you will be not able to unlock the HDD.

In my knowledge the HDD password can be deleted only from the BIOS and any other HDD unlock utilities will not work.

In my opinion there is nothing to do buddy :(

3 more replies
Relevance 47.97%

I have a Portege M400 and I want to upgrade my current hard drive with a new one.
My current hard drive is password protected ( i know the password ).
My questions are:

If i upgrade to a new hard drive, the new one will retain the old password or not?

Can I use the old drive with an external enclosure as an external drive, or this is impossible?

I've already tried removing the hard drive password with methods presented on this forum by going to BIOS, but version 3.8 does not have the option to remove hdd password and I think it's impossible to remove it.

Please answer only if you have experience in cases like this, I don't want to spend money on new hard drive and not being able to use it as primary.

Answer:Portege M400 - New HDD will retain the old HDD password?


> If i upgrade to a new hard drive, the new one will retain the old password or not
No, because the HDD password is only stored on the HDD. So if you exchange the HDD you must a new password to protect the HDD.

> Can I use the old drive with an external enclosure as an external drive, or this is impossible?
As far as I know you can only use the old HDD if you erase the password. Otherwise it could get problems to use it. In your case I would remove the password.

> I think it's impossible to remove it.
Please check your BIOS again. There must be definitively an option to delete or set a password.


6 more replies
Relevance 47.15%

I have problem with password bank on my notebook with OS win Vista Bussines SP1.
When I start windows and open web browser Mozilla Firefox after some seconds pwdbank.exe cannot work and is disabled.

Can you help me please?

Answer:Problem with Password Bank on Portege M700-116


Just one question: is this Firefox message or something else. I have installed Firefox on friends M700 and there is no message. I didn?t test it intensively but the message does not is not shown.

5 more replies
Relevance 47.15%

Having just taken delivery of a new Portege R500, I was trying to make a bluetooth connection when a screen came up asking to set up both an administrator and user password. I set up the user password only, typing it in once (but was not asked to confirm it.) When I switched on the computer again there was a request for the password in the top right hand corner. But when I typed it in, nothing happens apart from the computer going off after 3 tries.

It is the correct password but I did notice that when I was originally putting it in the series of *** only appeared with the second letter. Is there any simple solution or does it have to go back to the dealers? I have no data on it only have added programmes so far.

Thank you for any advice.

Answer:Portege R500 - No response to user password

If there is nothing specially on the HDD I recommend you to use recovery image and make clean OS installation. After doing this there is second chance to make a Bluetooth connection.

1 more replies
Relevance 47.15%


I tried to restore my laptop however when I press zero then start my computer, then press F8 to try to enter the main screen for factory restore option, it has a pop up to ask me to enter the password for the username "HomeGroupUser$".

However, i have never setup this username nor any admin user in my Toshiba.
I tried to enter the possible password, or enter nothing and press enter, it still doesn't allow me to login.

I want to check if there is any default password for toshiba?



Answer:Portege R830 asks for HomeGroupUser$ password

> I tried to restore my laptop however when I press zero then start my computer, then press F8 to try to enter the main screen for factory restore option,

Do you have an Toshiba European notebook model?
If yes, you can start the HDD recovery press F8 while booting up the unit.
Then you will get an Advanced boot menue. Here you can to choose option called Repair my Computer.
Then a new window would appear and you should be able to choose HDD recovery.

3 more replies
Relevance 47.15%


I have a Portege M400 and I used the Toshiba Security Assist software to set up a BIOS boot password as well as an HDD protection password. This software, as well as the actual BIOS (Esc+F1 at boot) both show that the password I set is registered/recognized.

However, I am not actually asked for either of those passwords when I boot the computer!!!

I have a dual-boot system with the original WinXP for Tablet PC on one of the partitions, and an Ubuntu Feisty on another. My boot loader is GRUB but I don't understand why that should affect the behaviour of the BIOS that should happen before it calls the boot loader...

Can someone help me with this? It would be really important for me to protect my BIOS and the hard drive.

Thanks in advance,

Answer:Portege M400: Why am I not asked for a password at boot?

1. Check your security settings with the Toshiba password utilty. Are these configured correctly?
2. Did you set the user or the supervisor password? If you only set the supervisor password you are not asked for the password.
3. Try to set the HDD and User pw in the initial bios setup (press ESC when prowering on).

1 more replies
Relevance 47.15%

I want to recover my R150 to Chinese WinXP. I made a boot disk with Win95 DOS mode, and installed my DVDrom driver sucessfully. I ran the Ghost program inside the recovery disk, but I asked for password to open the recovery file. Does anyone know the password?

Answer:Portege R150 Ghost file password

You cannot run ghost inside the recovery.
All you can do is to start recovery installation from bootable recovery CD.

Is recovery procedure known to you?

2 more replies
Relevance 47.15%


I want to reset startup password on old laptop Toshiba Portege 2000.
( power on and write Password= )

Answer:How to reset startup password on Portege 2000

Password can be removed by Toshiba authorized service provider.
The technique for password removing is not the same for all notebook models.
You cannot remove it alone.

4 more replies
Relevance 47.15%


Not sure what the changelog is.

Answer:Portege R700 - BIOS 1.90 now available

Unfortunately Toshiba Europe doesn?t offer list with description what is new in this BIOS update.

As far as I know on Toshiba US support page you can find this list.

Check it there.

2 more replies
Relevance 47.15%

Hello everyone,

I upgraded the BIOS on my Z30-B-119 laptop, and it is much worst than the original BIOS so I would like to downgrade it.
There was no way to save the original BIOS when updating and the previous BIOS is not available on the website.

Do anyone have the original BIOS and knows how to extract it?

Or maybe someone knows how to contact Toshiba technical team directly? (Seeing what they implemented in new BIOS, I have no hopes they read this forum or care about user opinions.)

If you wonder why I want to downgrade and what is wrong with it, see below for explanation.

I was convinced that the new BIOS would fix the problem with the fan, which switched on way too early, but it turned out they made it much worst! Now the fan switches on at 42?. Before it was 50?, which was already a stupid choice of Toshiba engineers, providing that the temperature rating of this CPU is 105? so they could keep the laptop quiet at least up to 60?, especially that many people complain about the fan in this model. Instead, Toshiba did the opposite and lowered the temperature even more.

Seeing how senseless choices their engineers make, I will never buy another Toshiba and will not recommend anyone buying their products. But since I already made the mistake an bought a Toshiba laptop, I hope I will be able to downgrade the BIOS or contact them to ask for an update.

Let me know if you know how to do it.

Answer:How to downgrade BIOS on Portege Z30-B?

Toshiba Portege Z30-B-119 PT253E-01100XPL
This European model belongs to PT253E series

The Portege Z3x-B PT253U (the same model) has been released in USA and it supports the same BIOS

The BIOS for the PT253U is compatible with PT253E and can be downloaded here:

3 more replies
Relevance 47.15%

Running Ubuntu Linux on the M400 and it seems almost all BIOS versions prior 3.60 are broken because there are APIC quirk errors on the CPU. Maybe Microsoft could work around the broken APIC tables for a while but with Linux things are a bit cumbersome. Microsoft asked Toshiba for a BIOS update to deal with these issues and starting from 3.50 it seems to be fixed.

see here

Even in Linux no more APIC errors are seen. :-) But after updating to 3.60 BIOS the boot screen stays active and is preventing me to select an option for a multi boot entry (grub). When the OS is already starting the boot screen turns white at first and then gives finally control to the OS. Are others seeing this as well?

I am able to select something in my boot menu but it's more guessing because the boot screen is still on top. Very annoying this :-(

Another issue I have is that sometimes the system freezes for a couple of seconds and then goes on, nothing to be seen in logs when using Ubuntu or WXP tablet. So could be a bug in BIOS once again. Again looking for confirmation, are other experiencing this as well.

Did reflash 3.60 a couple of times but seeing this behaviour over and over again.

Although there seems to be some fan control in 3.60. It doesn't fire like a DC9 but still not as silent as the 1.80W or 2.10N BIOS versions were. Love to see these fan noise changes incorporated in 3.60 and later?

Answer:Portege M400 and 3.60 BIOS

Hi Robert

I know you will hate me but the fact is that Portege M400 has sticker near the keyboard and there is written something like ?Designed for Microsoft ??. With short words: Linux OS is not supported.

If you need some help with Linux on Toshiba notebooks please check

Issue about freezing is very strange and if you want to check it properly install recovery image without any additional software. In this case you will have ?factory settings? and clean preinstalled OS. If you will notice some exceptional issues you should contact authorized service partner and clarify this.

Good luck!

1 more replies
Relevance 47.15%

Which key do I use enter the BIOS? F12 is to choose which boot drive but I can't get into BIOS settings.


Answer:Re: Portege - Which key I need to enter the BIOS?


It would be very useful if you also post what notebook model you have ;)

Anyway, if you can go into boot menu pressing F12 you should be able to access BIOS if you press *F2*.
Check this!

3 more replies
Relevance 47.15%

has anyone tested the new bios (4.20-WIN(ECB1.40)) for the Toshiba Portege Z30-A or is there an official change log?
Did toshiba change the fan-behaviour? The fan is not loud/annoying, but it could kick in a little bit later.

Answer:New Bios for Portege Z30-A Changelog

Has somebody already installed the new bios?

1 more replies
Relevance 46.74%


does anybody know how to change or deaktivate a KNOWN HDD-Password of a Portege M400?

Again: I know the password, but i am bored of typing it every boot.

Greetings M400User

Answer:How to change/deaktivate/reset HDD-Password on Portege M400?


As far as I know something like this is not possible. More about HDD password on Toshiba notebooks you can read under

3 more replies
Relevance 46.74%

1. How do I change the Hard disk password? the Toshiba utilities allow me to change the BIOS password but not the hard disk password

2. If a secondary hard disk is fitted, it is possible to run the DVD writer as an external bay? is there a connector / converter available?

3. If Toshiba RAID mirroring is enabled, does this speed up disk read times? eg read speeds could theoretically be doubled by striping reads across both disks - what's the real world performance difference?

4. Are there any restrictions on the internal hard disk?
I bought a new Toshiba hard disk (MK1234GSX / 120GB) and, fitted in secondary drive bay, it works, I cloned the existing hard disk across and it is even possible to boot off the secondary disk and see both disks.
However when I replace the internal disk with the new disk, I can see the disks in the bios, however windows blue-screens on boot: the error appears to be that windows can't find the disk..

When I add the original disk to the secondary drive bay and boot off that I also cannot get windows to recognise the new disk.
This doesn't appear to be a simple windows problem, since windows is happy to boot off the new disk when in the secondary bay, thus I am asking if there is some restriction at the Windows end..

5. why on the support website having registered my Portege M400 does it say: "Sorry, but this product is not available in your region."

thanks for any advice,

Answer:Portege M400 HDD - password and disk upgrade questions

1.) As far as I know the HDD password can be changed in the BIOS
But be careful, if you will forget or mistype the HDD password the HDD will be locked and you will be not able to get access to the HDD. In such case the HD is not more usable.

2.) The Ultra Slim bay is a single drive bay that accommodates either DVD/CD drive or a secondary HDD.
The Toshiba Mobile extension utility enables the hot insertion of these modules.
I found this info in the user manual and following modules can be installed in the ultra slim bay:
- Ultra Slim bay HDD adaptor: this will let you to install an optional HDD drive
- Ultra Slim bay DVD-ROM drive kit or DVD super multi drive kit
- HDD drive kit (SATA)
The adaptors you will need to order from the ASP

3.) I did not notice any reading speed differences while RAID was enabled or disabled. (I used Qosmio G20 with RAID)

4.) Please check the user manual for compatible HDD sizes!

5.) Maybe the M400 is not available in your country or region. But it?s only my suggestion

2 more replies
Relevance 46.74%


I've read a lot of things in this forum, in the user manual, I even phoned the support Toshiba and i've still no answer to my problem.

At the first use of the PC, i defined a hard drive password. I now want to remove this password.
The user manual and the forum advise me to open the bios configuration, under windows, wich is supposed to offer the possibility to change and remove password. No option, no possibility to change nor remove the password.

The phone support tell me that if the bios configuration under windows do not show the option to change or remove password, I have no way to do this (!!?!).

I need your knowledge and your help :)

I thank you in advance.

Thomas (sorry for my english)

Answer:How to remove hard drive password on a Portege M400-170 ?


I hope you will find answer reading this document


7 more replies
Relevance 46.74%


I am facing weird issue. My R700-12k is up to date with all latest drivers and running Windows 7 64-bit. I set up fingerprint for windows logon. All seems to be working fine but when I put computer to sleep state and wake it up there is no message to login using fingerprint and it is impossible to login using password at all because it seems like disables - I can fill password but I can not click -> icon and also pressing enter key has no effect. Seems some Toshiba utility does not work properly. Any suggestions?

Thank you in advance,


Answer:Portege R700 - can not login using password and no prompt for fingerprint

Do you use Toshiba recovery image?
Have you noticed this behaviour from the first day?
Have you noticed this with stand-by only?

11 more replies
Relevance 46.74%

Hoping someone can help me with an issue,

I intentionally set a user and supervisor password on one of our Portege R500's.
I know what the password is but just want to remove it so that I am not prompted for the password everytime the laptop is powered on.

I seem to be unable to disable this feature which is a problem as the laptop is about to be reassigned for a differnet use that would be impractical for the users to have to put a password in at startup.

There surely must be a way to disable this password requirement.

Answer:Portege R500 - cannot delete the user and supervisor password

Of course you can disable this password. Simply use the same way you used for enabling it.
It can be done using Toshiba Assist > Secure. You have used this way to enter these options, do you?

2 more replies
Relevance 46.74%

Hi all,

I think thereis a bug in the M780 BIOS. I have set only a Supervisor password on all 100-odd machines that we have. There are no other security settings enabled and when a machine goes into deep sleep (ie. after a few hours) they get prompted for the Supervisor password when waking the machine.

All machines are running the latest BIOS (2.10) and WIndows 7 64bit. As we are a school we want to prevent the kids from booting from CDs etc.,

I have configured the Security section of BIOS like so;

User Password: Not Registered
Supervisor Password: Registered
HDD1/SSD1 Password Mode: <User Only>
HDD User Password: Not Registered
TPM: <Disabled>

Any help or confirmation of the issue would be appreciated. Cheers!

Answer:Portege M780 - Prompted for supervisor password after sleep

UPDATE: I have since discovered that the problem exists when waking from hibernation, not from sleep. I have disbaled this via Group Policy for the "Balanced" power plan which has resolved my immediate issue, although this behaviour still shouldn't occur.

1 more replies
Relevance 46.74%

I have just got a R700 IDD with Win 7 Pro 64 bit
I have a very annoying problem in that it takes well over 1 minute to accept password after resume from sleep. It would be quicker to resume from hibernate!!
So it wakes from sleep in a second then you can enter the password no problem but you just cant click the arrow or hit enter until for over 1 minute. Similarly, it will even accept the fingerprint straight off (you get green tick) after wake but then just waits over 1 minute to move from the logon screen to the desktop.

By a process of eliminiation I worked out what was going on....
It only hangs when you have password on resume from sleep. Turn resume from sleep password off and it kicks back into windows desktop in a couple of seconds from wake
It doesn't happen on resume from hibernation or from reboot - password or fingerprint scan is entered then goes straight into desktop in a couple of seconds
I started uninstalling fingerpint software, power managment, vap, toshiba security - nothing still the same. Then I realised the HDD password - that was set using Toshiba Security, and deleted using the same, was still turned on in the bios. I turned this off and everything works fine. I reinstalled all the vap, power management and fingerprint software and everything is still fine so it was defnitely the HDD password.
Now this is really rubbish as I want to have a resume from sleep password and have HDD password protection - I have to chose between one or t... Read more

Answer:Resume from sleep hang when HDD password used on Portege R700

Hi buddy,

It?s really hard to say something about this? I can only say that I can?t notice this problem on my Windows installation.

By the way: Do you use the Windows version from Toshiba or your own Windows installation?

Theoretically it could be a problem of your Windows installation or HDD itself? Are you able to test another HDD or Windows installation that you can make sure it?s not a software problem?

3 more replies
Relevance 46.74%


I have a Portege P2010 laptop with no floppy or cd drive.
Please can someone tell me how to reinstall windows or bypass the ctrl alt delete password on start up because I can?t find a way..

Answer:How to bypass password or reinstall windows on Portege 2010?


You mean you want to bypass the admin password?
I doubt this is possible? I didn?t find a way to remove such password if it?s not known to you?

However, the new OS installation can be done without the CD/DVD drive?
You can copy the i386 folder from the Win XP CD to the HDD.
Then you should access this folder on the HDD and have to execute the winnt.exe in order to start the Win XP setup procedure?

1 more replies
Relevance 46.74%

I have encountered the fault that crops up on addition of an admin password for the BIOS on my R700. i added the password directly in the BIOS itself as i have re-installed windows onto an SSD and as such dont have any of the bloatware from toshiba installed.

now when i try to access the BIOS on bootup by pressing the Esc key i get a black screen and white message saying press F2 to enter setup. i press F2 and the system reboots and loads to windows, or if i press Esc again same message. it will loop like this forever with no BIOS access. pressing F1 does nothing as does Esc at the press F2 request.

so essentially i'm completely locked out of my own BIOS. i have tried putting the old HDD back in with the toshiba security manager in it but it doesnt find any BIOS password so i cant delete it using that

my next plan was to simply dismantle the computer and remove the CMOS battery and allow the BIOS to reset to defaults......however i know this only works on certain computers not all, so my question is, is this worth a shot??? or if not what can i do to get back into my BIOS??



Answer:Portege R700 - BIOS access

Hi 1994F7PT

Switch on your notebook and press INS key and the prompt for the supervisor password appears. Enter the supervisor password and when it?s vertified then a menu appears with next operation (F2 for BIOS, F12 for boot menu, etc.)

Check this!!!

6 more replies
Relevance 46.74%

I have a Portege 3010ct.
When i got it, it had Windows 98 installed on it but i wanted to put Linux on it so i could learn that.

So i tried getting into the Bios to make it boot from my CD but couldn't get into the Bios or really do anything. So in a final attempt i reformatted the hdd.

Now i can't get into anything.
Can anyone help?

I tried every button i thought might get me into the Bios and even tried hitting all of them, no one can seem to get me into it.

Answer:How to access the BIOS on Portege 3010ct


To access the BIOS you should use and press the ?ESC? button immediately after Portege was power up.

But as I understood you right, you want to boot from the internal CD/DVD drive.

Well, you could also try to press the ?C? button.
This would enable the booting from the ODD.

Furthermore pressing F12 button would allows you to enable the boot menu on the screen.
Then choose the CD/DVD drive to boot from CD .

Check it out

2 more replies
Relevance 46.74%

where do I get Bios updates and drivers for my Portege R111 (dynabook ss s9/210lnkw) from?
This is very important.

thanks a lot

Answer:Need BIOS update for Portege R111


In which country was the laptop originally purchased from, if you don't mind me asking?


3 more replies
Relevance 46.74%

I need make cd-rom 1-st boot device.
There are no operating system installed on my hdd.

I could not change my BIOS.
I press and hold Esc button then F1.

After that i see Bios screen, but i can not change anything.
I can only escape without and with changes?
No items can bee changed?

Can anybody help me???

Answer:Re: Portege M400 - Cannot change anything in Bios


You don?t need to change the booting device in BIOS.
You can also set it while notebook powering up.
Press F12 immediately after the notebook has been powered on
Then a boot menu should appear.
Here you have to choose ODD as booting device and should confirm with Enter.

That?s it

10 more replies
Relevance 46.74%


I have a Toshiba R100 and am trying to upgrade the BIOS from 1.20 to 1.60. However, I just get "different ROM version" when I run the update.

The model number on the bottom is P2010 - is this slightly different from an R100? If so, where can I obtain a BIOS update?


Answer:Portege R100: Trying to upgrade the BIOS from 1.20 to 1.60


Well, I have found the BIOS version 1.6 from 30.9.05 on the Toshiba driver page.
This version should works properly.
I assume you have tried to upgrade the BIOS with the win-version. Please check this document: IOS&FID=TRO0000000b07

There you will find information how to upgrade the BIOS on the R100. You should use the trad-BIOS version.

4 more replies
Relevance 46.74%


Could Toshiba post a changelog of their BIOS versions?
Since I bought my unit almost a year ago, I updated it every single time and haven't found any improvements.


Answer:BIOS changelog of Portege R830

Did not found any info on the Toshiba European driver page about BIOS changes but Toshiba US driver page provides such details?

Hopefully this can be useful?

2 more replies
Relevance 46.74%

Hi All,

I have a Toshiba Portege R830, running 32-bit Windows 7 (SP1) enterprise (for work).
I also boot into Linux Mint 14 64-bit, which I have installed on a portable USB HDD (outside work).

I recently bought a USB 3 HDD, but when I connect it to the USB 3 port on my R830, it only gives me USB 2 speeds (25 MB/s).

I checked with some diagnostic utilities (usbdeview, etc), which say that the drive is connected in USB 2.1 mode.

The drive reports itself as being USB 3, the cable is USB 3 (SuperSpeed), and the port I'm using on the R830 is 3.

I experience the same, whether I boot into windows or linux.

I updated all drivers on both OSs, to no avail.

next i tried to update the BIOS, but I keep getting the following error:
"An error occurred while preparing the update environment.
You have not given permission to execute the update."

For the record, this is the BIOS I'm going from, & to.
BIOS Version : Current Ver.2.80 --> Updated Ver.4.10
EC Version : Current Ver.1.10 --> Updated Ver.1.60

Does anyone know why I would not be getting USB 3 speeds (which, for my drive, are expected to be around 40 to 50 MB/s), or why all diagnostics are saying USB 2?

Does anyone know how to overcome the BIOS update issue?
(I've tried safe mode, disabling AV, disabling NX)


Answer:Portege R830 - USB 3 & BIOS updates

Is this USB driver installed?

Please try to install it and check USB speed again.

10 more replies
Relevance 46.74%

Hi All!

I would like to update the bios of my Portege R100, i've downloaded this trought this site:

unzipped and started install2.exe but i receaved this error:

"*[Error] BIOS Upgrade is failure. BIOS is not able upgraded on this configuration*"

Windows xp sp2
No external installed devices

Someone can help me?


Answer:Bios update Portege R100


You can download another version of the same bios-update here : PR10U

This file contains more information about performing the update, see the readme-file
you can either do a direct update within XP or make a bootable diskette or a bootable CD

If the "direct update" within XP won't work, you will need at least an USB-fdd-drive, most of them are recognized easily by the bios ( hold F12 during start-up and choose fdd )

2 more replies
Relevance 46.74%

I recently bought a Portege R700 19M and I have downloaded the latest version of the BIOS available in the Toshiba support page and when I run the .exe file, it doesn't work with this message: "The computer is not supported"
And, when I have a look in the HWSetup Toshiba tool, it doesn't display the BIOS version but some weird character (not usual letters) so I can't know which version is installed.
thank you for your help

Answer:Portege R700 - Can't update the BIOS

Hi buddy,

Do you update the BIOS on preinstalled Windows version from Toshiba?
Are you logged in as Administrator when you try the update?

To be honest I doubt it?s a problem of released BIOS update because I found other threads where users report that BIOS update was successful.

9 more replies
Relevance 46.74%


I've 2 Portege M400 (different models), both with the BIOS version 3.8 but strangely in one of them I've the virtualization option to enable or disable.
But in the other one no, and it seems I'm not able to do anything to make that option available on that notebook.

Is this a known issue? I could I solve that?

Thanks in advance,

Answer:Portege M400 - Virtualization not available in BIOS

Do both notebooks were quipped with the same CPU???

You should know that not all Intel CPUs supports the Intel VT (virtualization technology)

Therefore sometimes VT option is not available in BIOS!


3 more replies
Relevance 46.74%

I need to set the BIOS to boot from CD/DVD drive but, first, it doesn't give me simple choices such as: hard drive, floppy, etc. Secondly, when I do get into the boot priority section, the arrow keys do nothing and the f6 or f7 keys do nothing. Please help, need to reset my password. Am completely locked out.

Answer:BIOS setup on Portege R705

When you start your Portege press F12 to enter Boot menu. Choose there CD/DVD device and press Enter.
Does this work for you?

2 more replies
Relevance 46.74%

I have recently bought quite old notebook of Toshiba Portege R111 Series. There was Dynabook SS 2120 DS11L/2. Can anybody help me to find BIOS update file for it? Thanks in advance.

Answer:Portege R111 BIOS update

Do you have really the Prot?g? R111?

For me is known only the Portege R100?
What the model number is it?

As far as I know Dynabook series has been released for Japan market only?
So possibly the drivers could be found on some Japanese sites?

4 more replies
Relevance 46.74%

Has anyone tried this new update ?
I was put off by the wording on the disclaimer.
It seems that in order to cut down on constant fan use the price to pay will be a hotter computer.
Is that going to affect the computer life time ?
Also, as it is a "stand alone" update, is it possible to undo the changes and revert to a previous version if necessary ?
Finally, is the increased heat on the base of the unit going to make it uncomfortable to work with as a tablet ?
Thanks for feed back.

Answer:Portege M400. BIOS update V 1.8


Yes I have updated my m400 to version 1.8 and No it does not run that hot im currently suing speed fan to monitor the temp and its stable at 38 degrees - with BIOS set to cooling - battery optimised, its very quite now! thats what i wanted as the fan for me was just to loud for such a small laptop. I went from 1.4 straight to 1.8 didnt do 1.7.
I still find however the power saver dosent do much in terms of the fan speed, but at least we know there was an issue and they have identified it in the BIOS release.

2 more replies
Relevance 46.74%


how is it possible to enter BIOS by Portege 7200?

Thank you!!


Answer:Portege 7200: Hot to enter into the BIOS?

esc + F1

3 more replies
Relevance 46.74%


I have only linux (antergos) on my Portage Z30-B-100, Does anybody know of any way to flash update bios?

Answer:Portege Z30-B-100 update bios from linux


On the Toshiba EU driver page you can find only the win-based BIOS update version.
This means that BIOS can be updated from running system only and you need to run Windows OS in order to start the BIOS update procedure. Linux isn't supported in this case...

Here you can find the How to doc about the BIOS update

4 more replies
Relevance 46.74%

Hello friends,

i have Portege R700-1321 Laptop.
about 1 year a go i was update my BIOS version to 2.20 and after that i cant enter the BIOS!!!
try any way but noway :(

when press F2 after rebooting computer nothing append and reset again .
try to F10 ro change boot order but again just restarting :(
i need to change boot order to install new fresh OS and of course change my BIOS setting.

please help me.
if any body had a same problem or know way to fix it :(

Answer:Cannot enter BIOS on my Portege R700

Can you use F8 or F12 at start-up?
Is maybe ?fast boot? option enabled? Check it out please.
Open Toshiba assist > optimize > Toshiba HWSetup > Boot priority. There you should find option for boot speed. Be sure it is set to ?normal?

4 more replies
Relevance 46.74%


I want to upgrade the BIOS of my Portege R500 but I don't have a Windows installed on it. What can I do ?

Thank you.

Answer:Re: BIOS upgrade for a Portege R500

Firstly; it?s necessary to update the BIOS?
Is something wrong with your notebook?

Secondly; the BIOS which can be found on the Toshiba European driver page can be updated only from running Windows OS.
Therefore you will have to install Windows if you want to update the BIOS.


3 more replies
Relevance 46.74%

i have a portege 2010 with a bad bios
on normal startup it goes to this screen
BIOS(Block3) is damaged! (Call your serviceman.)

so i have tried to reflash the bios the usual way.
making a floppy with
and booting up with either the bios flashing key pressed (just left of the spacebar)
or by pressing any key at the "block3" screen

it does load the chgbiosa.exe program. which reads the bios file
Flashes, and reboots
Reading BIOS file...
Erasing and Writing BIOS data...

ROM write Successfull!!
Utility Finished
Then it Reboots

but sadly. nothing changes. it still goes to the Block 3 screen

so i am thinking that i may have a damaged bios chip on my hands.
since the successfull re-flash doesn't do anything..

so i decided to check if the chgbiosa indeed do anything.
so during the write process i disconnected the power.
(incomplete write process) and i ended up, with a (block 1)
damaged. Another bios update later.
and we are back to (Block3)
so it does write to the bios
DO NOT TRY THIS: May erase the "failsafe" part of the bios
so the question is. Where do i go from here.

i am willing and able to desolder the chip and flash it elsewhere
but i dont have a "complete" bios file only the u... Read more

Answer:Portege 2010 - Bad BIOS (block3)


So many questions and most of them should be answered by technicians. I really think you need professional help. I recommend you to call nearest Toshiba service provider and ask for help.
To be honest I don?t think you will be able to order this chip anywhere. Talk with service.

By the way: refurbished mainboard for Portege 2000/2010 with well working BIOS chip I found on eBay for 39 Euro so if you will not be able to do anything and repair BIOS buy new motherboard, exchange it and be happy.

By the way, I have Portege 2000 and it is really nice notebook.

3 more replies
Relevance 46.74%

Hi everybody :-)

am looking bios v. 1.50 for toshiba r700 model PT311E sold e.g in Poland.
On Toshiba download page is only new version 1.60 but I need previous version 1.50.

Can someone help me and send me via e-mail ? [email protected]

thanks a lot.

Answer:Portege R700 PT311E -I'm looking for Bios v1.50


Unfortunately, Toshiba European driver page provides just the newest BISO versions.
But I found also older BIOS versions on the Toshiba US driver page.
[Portege R700-S1320| rpn=PT311U&modelFilter=R700-S1320&selCategory=2756709&selFamily=1073768662]

But it?s for Portege R700-S1320 and the series PT310U / PT311U / PT314U
So possibly it?s the same BIOS which is designed for Portege R700 PT311E (E means European U means USA)

5 more replies
Relevance 46.74%


I was looking at the 1.60-WIN BIOS update available on the download pages since 25/03/08.

Anybody know what the update does?
The explanation on the download page just says: +"This Bios Update adds increased functionality to your system."+

Thanks in advance.

Answer:Portege R500 BIOS update 1.60-WIN

The change-log on the US site says:

Version 1.60 - 2008-03-19
* Added support for the Toshiba 128GB Solid State Drive (SSD).

8 more replies
Relevance 46.74%

I am trying to reformat a Portege p3500 for my brother's g/f. I have an external usb dvd drive and a copy of XP ready to go. The problem is I cannot get into the stupid bios. I hit esc, during the toshiba boot screen and get the following message. "check system. Press F1" when I press F1 it just goes right back to the toshiba boot screen and from there loads xp. I have looked other places on-line and supposedly pressing F1 accesses the BIOS. Doesn't seem to work for me. I am stuck please help

Answer:Can't access Portege p3500 BIOS

Boot XP, get into the Control Panel, System, Advanced... choose Startup and recovery Options... and check the timing settings for going into Windows and into recovery options. Set going into Windows to 0 seconds and recovery options to 10 seconds. De select automatic restart and send an administrative alert while you are in there. Try the F2, F10 and DELETE keys

1 more replies
Relevance 46.74%


I'm trying to update the BIOS of my R700 computers with a command line on Windows 7 (x86 french edition).
The BIOS version I'm trying to use is P007Bv170_EC73V140.

I have downloaded the from Toshiba official website. In the zip file, there is no instruction (no Readme.txt or other help files ...).

Is there a way to silently upgrade the BIOS ?
Thank you for your help,


Answer:Portege R700 - How to update the BIOS?


You have to start the exe file that you can find in zip-archive that you downloaded. After this the BIOS update will start.

But before you do this update, unzip all files and close all running programs. Make also sure that you are logged in as Administrator.

2 more replies
Relevance 46.74%


I have a Portege 3440CT with bios version 1.50.

This version does not support large HDD so I thought I'd update the BIOS. (don't know if version 1.60 does either, does anyone know?)

When I try to run the bios-update-program on win2000, it says "Initial error", anyone know what's causing this?

BIOS is downloaded from Toshibas website.

I have no floppy or CD-rom available.
Have tried the updater on win98, and also in DOS and it says "this utility not available on v86 mode!"

Is there any way to place the BIOS file on a small hard drive, and boot from that?

Ideas, anyone?

Answer:Bios update on Portege 3440CT.

Sorry CyB but I really do not understand you. If you check Toshiba support page you will find two BIOS updates. Both of them must be done using FDD. So now I am asking myself why you try to do it under running operating system. Sorry but it is really ridiculous.

Toshiba provide two different BIOS updates. One is TRAD (must be done with FDD) and WIN (can be done under running WXP or now Vista). For old notebook models there is no WIN version.

Is there any way to place the BIOS file on a small hard drive, and boot from that?

As far as I know something like this is not possible and you can check eBay and obtain FDD. You can get it for few bucks. It is really not expensive.

1 more replies
Relevance 46.74%

what is the BIOS EC?

in my BIOS it states BIOS version of 2.10 and EC version 1.40

on toshiba website latest revision is BIOS v2.10 and EC 1.50 as same flash update download. but as the BIOS is already upto date i want to know if trying to flash for the EC from 1.40 to 1.50 would be worth it?



n.b. presume the latest R700 BIOS is v2.10 as stated on the website? is there anywhere else i can check?

Answer:Portege R700 - BIOS EC update from 1.40 to 1.50

I believe the EC is an important function so I would update the EC to ensure the notebook is running optimally.

I don't know what was changed but you can usually find this information on the Toshiba America website in the support/downloads section/

3 more replies
Relevance 46.74%

I have the last version of the BIOS (3.7, 1.40). I update the BIOS time, presse "OK", then F10 then "Yes", the computer restart and the time in the OS is correct. But as soon I shutdown the computer, the time information are again lost (alwas 2 hours late, I think default GMT).

The computer is brand new and all others BIOS setup are saved correctly.

Any Idea?

Answer:Portege Z30 lost the BIOS time

check your windows settings. bios time and windows time gets synchronised.

9 more replies
Relevance 46.74%

Hi there,
When I look for an update to the BIOS in my M400 at the Nordics version of Toshibas homepage - here is what I find;
On the nordics toshiba website they have the 1.50 version available for download, while the US version website I can download the newer 1.60 version. As my M400 is a Danish version I am a little unsure as to if it's ok to update my BIOS to v1.60 now that the nordics toshiba website don't have that BIOS version available.

Any thoughts and views about going ahead and installing the version 1.60 on my DK-version M400 is very welcomed.


Answer:Portege M400 - BIOS update to 1.60


Please don?t compare European and US notebooks models and don?t make update mix. If you have European notebook please use just the stuff available on Toshiba Europe download page.

If you don?t have problems with your unit and if operating system runs stabile, don?t do anything. It is just my advice.

Have a nice day!

3 more replies
Relevance 46.74%

Dear all,

I don't expect anyone to tell me how on-line!
I just need to now if this is possible and the best way of doing it.

I'd rather not use the various password cracking s/w or home-made parallel jumpers.
Can I get this done 'professionally"?

Thanks in advance,


Answer:Portege BIOS Passwd Reset - Can it be done?

Yes, the BIOS password can be deleted.

This procedure can only make an ASP (authorized service provider). Here you can search:

Best regards

2 more replies
Relevance 46.74%

I tried to Update the BIOS at my M700-110 PPM70E-02302DEN from 1.60 up to 1.80 (P005Bv180.exe).

However it fails with the error " BIOS Update is not supported OS. Unsupported OS or service pack installed."

Within the "more information" I could read "OS independent".
Is the Windows 7 Home Premium with Service Pack 1 not supported?

What's the matter?
Which BIOS is the right one for my system?

Please help me!
THanks a lot.

Answer:BIOS Update not possible for Portege M700


It seems that Vista OS was preinstalled on this notebook.
This means that you have installed the Win 7 system at your own hand.

The point is that BIOS update requires some essential Toshiba tools.
For example the Value Added Package is important software and should be preinstalled on the notebook.

Is VAP installed?
If not install the VAP before trying to update the BIOS.

1 more replies
Relevance 46.74%

Hi forum,

I take out the HDD, when I stick it back; the BIOS didn?t detecting the HDD.
How can I set the HDD at the BIOS? The option drives i/o isn?t editable.

I need urgent help...


Answer:Portege 3500 does not detecting the HDD at the BIOS

Try to access the BIOS and set it back to the default settings. Don?t forget to save the changes. ;)

A friend of mine had a similar issue and the BIOS default settings was the key.

So check it out

1 more replies
Relevance 46.74%

My bios version is 1.80.
Press Esc doesn?t work.
Can you help me ?

Thanks Andreas

Answer:How can I enter the BIOS of Portege M200 ?


Did you already tried the keys "del" "F1" or "End" to enter BIOS? Please check this and come back in case of no success...

Would really like to know if you found a way into the BIOS. :)

P.S.: You can also use the HWsetup under Windows to modify your hardwaresettings, since there are the same things but with an graphical user interface.


3 more replies
Relevance 46.74%

I've got actually two problems: How can I enter the Bios and why can't I install the latest drivers for the grafic chip?

I want to increase the grafic performance to the maximum, as I increased the RAM and the notebook is quite fast.
I'd like to play more games that need directx9c.

Whatever you can help me: tx in advance.

Answer:How can I enter the BIOS of a Portege M100?


Do you use the Toshiba BIOS or Phoenix BIOS?
I'm not 100% sure but I think it's a Toshiba BIOS... in this case you can use the ESC button to access the BIOS settings.

> I want to increase the graphic performance to the maximum,
I've got bad news for you... the only one, real way to increase the graphic performance is the graphic chip upgrade... BUT this is not possible. The GPU chip is fixes on the board and it's not possible to remove it.

> I'd like to play more games that need directx9c
Well, most of games need the directx9c. You could use the command "dxdiag" to access the DirectX settings and to check the installed version.

By the way; you can download the directx9c from the Microsoft website

2 more replies
Relevance 46.74%


I have a Portege Z835, with a battery problem: don't charge. The battery indicator says "3% connected and charging" but it don't charging the battery.

Some forums says that the solution is updating the Bios. I have a Bios update v.1.60 ready for install. When I try to install, we get the message "the battery power is not enough".

My power cord is always connected. If I disconnect the power cord, laptop is off.

Please, what can I do?



Answer:Portege Z835 - need help with BIOS update

To be honest I don?t think it is BIOS related issue. As far as I know battery should be charged even if the notebook is OFF so why BIOS update if battery cannot be charged at all.

For me it sounds like hardware related issue.

How old is your Portege?
Is warranty still valid?

Maybe you should contact Toshiba service and ask for help or even their opinion.

4 more replies
Relevance 46.74%

i do not have a floppy drive on my machine, only usb ports and a sd card slot. How can i upgrade the bios?


Answer:Portege 4000 bios upgrade

The easiest way is to create a dos boot cd-rom. There are several descriptions on the web. Google for it.
Add the extracted Toshiba bios files, ec29nobb.bin, chgbiosa.exe and chgfirma.exe to the CD-rom.

At first boot from the cd and run 'chgfirma ec29nobb.bin'.
Now the ECKBC-Firmware is written (don't power off during flash!!!)
Than boot again from cd and run 'chgbiosa'.
This flashes the Bios.
Both flash are necessary!

Here is how to extract the Toshiba bios file.
At first you have to extract the R211VOL2.exe file. Easiest way to do so is to use 'universal extractor' -- google for it.
After this you will get the file R211VOL2.IMA. This is a floppy image file.
You can extract the single files in the archiv using winimage (trial version should work).

Good luck!

2 more replies
Relevance 46.74%

My current bios version is 1.6, the latest is 3.0
When trying to update the bios, I get an APPCRASH from INSTALL2.EXE
exception code c000005

I tried to run it in safe mode, but this doe not help

Thanks for help

Answer:Portege A600: cannot update to bios 3.0


The istall.exe should not crash and you should not update the BIOS in safe mode!
The Windows should be booted up and should run correctly!

Here is a Toshiba FAQ How to update BIOS:

Possibly the error code is related to corrupt windows OS or to missing some necessary Toshiba tools.
Using Win XP the Common Modules should be installed.
Using Vista or Win 7 the VAP (value added packed) should be installed.

8 more replies
Relevance 46.74%

HI all, I've got a Toshiba *Z930-15X*, and I can't access the BIOS at all.

I want to downgrade to W7, and it used to be pretty easy before Windows 8.
I know I have to follow these steps , and I would gladly, except I can't access this *** BIOS. I tried all the F1-F12 keys.

Does someone has this model and can tell me exactly which keys work, or another way to access the BIOS?

Thanks in advance!

Answer:Portege Z930 15X - How to access BIOS?

You have to perform full Windows 8 shut down!

Check this:
[Perform a complete shutdown in Windows 8|]

Then you should be able to access the BIOS pressing F2 button!

2 more replies
Relevance 46.74%


I want to update my BIOS from the version 1.4 to 1.6 (last one)

When I try to do it (directly with the bios updater or via the TOSHIBA Service Station) I have the following error message :
Error: Preparing to update was failed
You have not given permission to execute the update.

I'm logged with an administrator account and I already try to run it with "Run as an administrator"

I'm not on the toshiba Windows installation because I have my own licence of Windows seven professional (64bits).

Can you help me ?

Thanks a lot

ps : sorry for my english, it's not my mother tongue

Answer:Portege Z830 - Updating BIOS

Maybe stupid question but why do you want to update BIOS?
Have you noticed some problems with your machine?

4 more replies
Relevance 46.74%

Can anybody point me in the direction of a page that documents what is included/fixed in the new BIOS?

Answer:What was fixed in the BIOS v2.10 for Portege M400

On the Toshiba European site I didn?t find any descriptions about the BIOS renewals.
But I have visit the US Toshiba site and found some inforamtions.

Visit this site and chose -> Downloads
There chose the Port?g? M400 and go to the driver downloads.
The first one should be BIOS 2.1. If you click on the BIOS 2.1 you will see the whole renewal history.

But I?m not sure if the BIOS from the US site is the same like the one from the European site.

2 more replies
Relevance 46.74%

I see others have had this problem in past. Have file for 8.10. Create floppy disc using drive in docking station. Boot using F12 key. Undocked. No PC cards installed. Using external USB floppy. Doesnt seem to recognise the USB drive. Have to remove battery to power it off.
Hope there is an easier way to do this.

Answer:BIOS upgrade on Portege 7020CT


Notebook must be in boot mode and not resume mode and you have to remove any PC Cards.

How to make the BIOS update:
Just take a 1.4mb 3 1/2 floppy (nonbootable) and unpack the files to it.
Turn off the machine, turn it back on while holding the F12 key or for
newer machines, the key left of the space bar, and the rest is automatic.

It is best to disconnect all peripherals while doing the update.
Make sure that the machine is not in the LAN Docker. This could erase your EPROM's.


1 more replies
Relevance 46.74%


I have been wrestling with this device for a while now and I seem to be progressively making the situation worse.

My current issue is that I can no longer access the BIOS after changing a setting in the BIOS that related to USB emulation (or something like that). I was in the process of trying to make the device boot from a USB and pretty much twiddling with every setting to see what would work.

This one didn't. And now the device no longer responds to F2. It's like it is ignoring the keyboard. Doh!

Is there some way to roll back or re-flash the BIOS? Or another way to access it? I tried an external keyboard, to no avail.

How did I get here?

Well ... I was given this device to put back to factory condition and I could not find an obvious option that would do this, other than the Toshiba Maintenance Utility which looked hopeful. It offered to erase the partition (which at the time seemed fair enough) - BUT THAT"S all it did - so the machine just repeatedly boots, displays "Please insert system disk" and then reboots.

OK, I'm an idiot - but it does seem silly for Toshiba to offer an option that instantly bricks the machine?

Anyway, I've moved on from that problem to one that is significantly more dire. Not being able to access the BIOS means I don't have any options - unless one of you wonderful people can help me discover one.


I have since discovered that the next setting I was going to adjust - the Secure Boot setting - may have solved... Read more

Answer:Portege - Can't access BIOS after update

Which notebook model do you have and which operating system do you use?

If you use Win8.1 you have access to some BIOS settings using settings in system settings. Check it out please.

2 more replies