Computer Support Forum

Satellite C660-1FS - Windows 7 startup error

Question: Satellite C660-1FS - Windows 7 startup error

Hello to everybody. I have this laptop with Windows 7 Home Premium (no installation disk given by purchase). Since this morning I experience the following message/problem

Windows Error Recovery

Windows failed to start. A recent hardware or software change might be the cause.If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally

Launch Startup repair (recommended)

Start Windows Normally

Both options do not work. Furthermore, Windows cannot enter in Safe Mode. I live in Belgium and I don't know what to do. Shall I try with a friend's windows 7 installation disk (from Dell notebook) or I should contact Toshiba directly?

Thanks in advance

Relevance 100%
Preferred Solution: Satellite C660-1FS - Windows 7 startup error

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660-1FS - Windows 7 startup error

When you start your notebook press F8 to enter ?Advanced boot options?.
Can you see there option called ?Repair my computer??

It must be listed at first place on the top of the screen.

2 more replies
Relevance 80.36%

hi there im wondering if anyone can help with this issue, coming from old school computing where it was a pain the backside to sort things out but you sort of knew where you were, i no longer know where i am!
by this i mean why the hell do modern machines/manufacturers make it harder to sort out problems!!!???

I HAVE UPLOADED SOME IMAGES ONTO MY WEBSITE (to use the space!) the address is my own and there is no dodgy content or threats on there so feel free to have a look to see if you can help!

my 10 month old toshiba satellite c660-2ef has decided to un recognise the HDD by itself and after checking the fixings cables and a good visual check , i have gone as far as buying a new SSD to replace the old drive as its died, this didnt work either.

http://www.ukamateurpokerplayers.com/laptop1.JPG

according to other forums my bios may be corrupted but i cannot find a fix as i cannot flash it to phoenix v2.0 in dos as it is

http://www.ukamateurpokerplayers.com/laptop2.JPG

i have tried to put the laptop into crisis mode by depressing fn and B buttons on start up and reflash the bios but this is to no avail as i cannot find a correct or an easy procedure to get phlash16.exe working from a bootable USB drive and flash it via that method as it is currently the only one open to me

not that im familiar with using phlash16 but it just gives me a himem error message ??? lost here even if its the right version for my c660-2ef

http://www.ukamateurpokerplayers.com/lapt... Read more

Answer:Satellite C660-2EF - error on startup what is PXE-E61 media test failure

progress, got v1.6 working and disabled option for PCI-LAN in cmos now it just says operating system not found

how on earth do i reinstall windows to my pc without a recovery disk and now theres absolutely nothing on my HDD?

downloaded win 7 home premium and put onto a cd, wont pick it up

modern computing is so lame give me xp and a desktop anyday

2 more replies
Relevance 71.34%

I've only had my laptop (Satellite C660-23M) for three months, I started having problems with it about a week ago, including a Blue Screen of Death moment but I got the computer into Safe Mode and did a system restore and it has been fine since then. Then earlier today I got a Windows Hard Drive error, telling me to back-up and then repair or replace the Hard Drive. The back-up is going onto an external hard drive as we speak, so fingers crosssed I won't stand to lose all my data.

I did create a back-up media disc when I first got the laptop but everytime I tried it with validation on, it would fail but at the time, I didn't think I would need it so soon, so just created an un-validated copy and thought it'd be fine (I'm now concerned!).

Do I need to restore my hard drive? If so, how? What caused this? And considering it's only 3 months old, am I stuck with a duff laptop that will continue to break on me??

Answer:Satellite C660-23M Windows 7 Hard Drive Error

Hi

In your case I would recommend checking the HDD fitness.
This can be done using the freeware tool called HDD Drive Fitness Utility.
I assume that this software can help to detect some HDD errors.

If the HDD would be affected then you would need to replace the HDD.
Here you can find a nice instruction how to do that:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=138

the notebook seems to be covered by warranty so the HDD can be replaced under warrant conditions means this can be done free of charge?
I would recommend asking the ASP (service partner in your country) for such HDD? they could send you such HDD.

1 more replies
Relevance 71.34%

I tried to upgrade to Windows 10 from window 7 on my Satellite C660 series. After the download I got the above error and the laptop is not starting neither in windows 7 or 10. I have the back-up discs that I made a few months back, apart from the disc that came with the laptop. There is a way to use the discs in order to recover it?

More replies
Relevance 68.47%

Hi,

I recently started having problems with the sound on my laptop which is 5 months old.

It makes a crackling sound on startup and also when playing videos, it sounds like interference at times and is more noticeable at higher pitched sounds.
I have uninstalled/reinstalled the audio device and drivers but to no avail.

The sound is the same when played through TV or headphones aswell.

Does this sound like a trip to the shop where i bought it is needed as its still under warranty ?

Answer:Satellite C660-117 - crackling sound on startup

Hi buddy,

Do you use the preinstalled Windows version from Toshiba or have you installed your own version?

Generally speaking everything what you have tried is correct and the only option you still have is recover your notebook back to factory settings using Toshiba recovery disk. The disk will restore the original out of box settings with all drivers and tools so you have the same settings as you purchased the notebook.

If this still doesn?t work you must contact an authorized service provider because it looks like a hardware malfunction but it?s covered by warranty ;)

5 more replies
Relevance 68.47%

Hi I'm new and this is my first post so please be gentle!

I have a Satellite C660 with windows 7 purchased as a factory refurb it is my 1st laptop, i have a problem when after startup and everything seems loaded on my desktop it seems if i use my TouchPad too soon it freezes, it has done this since i bought it but i thought it was me being not used to a touchpad and the 'bloatware' at startup the only way i can get the pointer to move is if i finger over the up down scroll line on the right of the TouchPad horizontally or diagonally it will move sluggishly until i can either open and close a browser window, file or even the start window then it will act as normal eventually and never freeze again for my whole session, if i leave it for 5 mins on startup it works fine, sometimes it will also freeze coming out of sleep or hibernation but not always.

Ok i thought it was maybe the driver needed updating i checked in device manager and it said it was working properly but obviously thats when the pointer is acting as it should, in device manager if i go to touchpad/driver/update driver and search the internet it tells me i have up to date drivers, if i choose browse for driver on my computer/let me pick from a list of device drivers i have the following:-

PS/2 Compatible Mouse
Synaptics PS/2 Port Compatible TouchPad
Synaptics PS/2 Port Compatible TouchPad
Synaptics PS/2 Port TouchPad


should i have all those showing? can someone with a similar spec check that for m... Read more

Answer:Satellite C660 - TouchPad freeze at startup

If anyone could just please check what drivers they have on theirs and if i should have the duplicated one it would help!

7 more replies
Relevance 68.06%

I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

2 more replies
Relevance 67.24%

The Satellite C660 had problems from start: Freezing Screen after startup and very, very slow. Also a HDD recovery did not help.

I tried a Bios Update and loaded the file that downloadable from Toshiba (version 1.7). The Bios Update did not complete and now the notebook does not work at all.

As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.

This is all very disapointing and a big waist of time and money.

Answer:Satellite C660 - Freez after Startup - Corrupt BIOS update 1.7

> The Bios Update did not complete and now the notebook does not work at all.
That?s really pity? it looks like the ROM module has not been flashed properly.
I think this was a problem related to the hardware since you had problems before updating the BIOS.
I think this affected the BIOS update procedure.

> As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.
Forget it mate?ROM module cannot be replaced? in most cases the ROM module needs to be flashed using an crisis disk?

Would recommend asking an Toshiba ASP for help and to reflash the BIOS using crisis disk.
This should not be very expensive?

By the way: did you see this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=54395

1 more replies
Relevance 63.55%

Hello. My laptop was working fine up until today when I kept getting an error message stating, "System Warning" and reads: "Warning: A problem with the cooling system has been detected. (Next Line) Please turn off the computer immediately, and return it for service."

I have turned the laptop off but was wondering if was possible that the fan may just need a cleaning or something as I didn't hear any problems. If I do need it repaired does anyone know how much it would cost?

Answer:Satellite C660-18C fan error message

We cannot discuss here about costs. It is country specific service and prices are different.
Best you can do is to contact nearest Toshiba service provider and ask for help.

Phone numbers and addresses you can find on http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/

2 more replies
Relevance 63.14%

Hello.

I had trouble with flashing my bios on toshiba c660-1cj yesterday.

I have downloaded newest bios program and have followed all steps to correctly do flash...
When asked to restart, i have restarted laptop and now i am stuck on black screen and 5-6 seconds of working fan..

What may have been cause to this problem?

1b165571k is serial no.
http://support1.toshiba-tro.de/tedd-files2/0/bios-20120613151531.zip is bios link
http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm is the link to steps i followed.

can i get any help on this please?

Answer:Satellite C660-1CJ BIOS flash error

> What may have been cause to this problem?

Some background processes which could not be closed properly?
Some installed software like Antivirus, cleaners, etc?
Hardware problems???
Its simply not possible to say why an update did not function?

>can i get any help on this please?
As far as I know the ROM module should be flashed again using an crisis disk.
This can be done by an Toshiba service agents.

3 more replies
Relevance 63.14%

system error--
SVPWUTIL.EXE
missing E.Blib.dll
Har upgraderat fra w7 til Windows 10
How do I do.?
Can you do with your expertservice.
On line or on a disc.?

More replies
Relevance 63.14%

My Satellite C660 CD/DVD ROM drive is not reading CDs. When checking my Device Manager, there is a problem identified:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".

How do I go about repairing this fault?

Answer:Re: Satellite C660 - CD/DVD drive error code 19

Hey,

This is a known issue and there are already many threads here in forum about error code 19 in device manager. Toshiba has already released an FAQ regarding this article:
http://aps2.toshiba-tro.de/kb0/FAQ82023A0000R01.htm

To get rid of this you have to delete the upper- and lowerfilters in Windows registry:

1.Start > Run > Regedit
2.Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
3.In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4.Reboot.

3 more replies
Relevance 63.14%

Hi there,

Trying to update one of my employees laptops with bios 1.50 (C660) and it is displaying an error message displaying 3 possible causes. Ac adapter not plugged in (it is) battery is less than 10% (it isnt) and BIOS is more up to date than version 1.50. When I tried the update the laptop was currently running 1.00. So I updated the bios to 1.30 with no problems but when trying to update to 1.50 it still displays the error.

Any ideas? Need to get the bios installed as it seems to fix the typing issues that the laptop has been suffering from.

Thanks

Answer:Satellite Pro C660 - BIOS update error

Hi buddy,

What operating system is installed at the moment?

For BIOS update it?s necessary that Value Added Package is installed and you run the update as Administrator. Make also sure that battery is fully charged.

What is the model number of C660?

6 more replies
Relevance 63.14%

Hello There,

I recently purchased a Satellite C660/C660D everything is fine, apart from one or two minor issues (which this thread is about). Firstly, The laptop was and still is littered with loads of TOSHIBA random software, below is a list:

+TOSHIBA Assist+
+TOSHIBA Bulletin Board+
+TOSHIBA ConfigFree+
+TOSHIBA Disc Creator+
+TOSHIBA Face Recognition+
+TOSHIBA Flash Cards Support Utility+
+TOSHIBA Hardware Setup+
+TOSHIBA HDD/SSD Alert+
+TOSHIBA Media Controller+
+TOSHIBA Media Controller Plug-in+
+TOSHIBA Online Product Information+
+TOSHIBA Recovery Media Creator+
+TOSHIBA Recovery Media Creator Reminder+
+TOSHIBA ReelTime+
+TOSHIBA Service Station+
+TOSHIBA Supervisor Password+
+Toshiba TEMPRO+
+TOSHIBA Value Added Package+
+TOSHIBA Web Camera Application+

Is there a pre made ISO recovery image somewhere or do I have to make my own, because if I decide to unisntall some of these programs I might need it at a later date?

The second issue is with the TOSHIBA Accessiblity application which shows the FN keys, it does not seem to start. It worked the first day then I disabled all TOSHIBA applications from startup and I get the following error: "Registry is missing or may be broken.", I dont know why!

I have tried cleaning the registry, so the registry isnt broken.

*Thanks in Advance*




<h2>-Humza</h2>

Answer:Satellite C660 - TOSHIBA Accessibility Error

Hi Humza,

I?m happy to hear that you?re an owner of Toshiba notebook too and you discovered the forum here. We can discuss everything about Toshiba notebooks, that?s interesting :)

I will try to help you to sort this out:

1.Yes, there is a premade recovery image to restore factory settings with all driver and tools on your notebook but important is you burn this image on a blank DVD using preinstalled recovery media creator. You will get a disk with an image of Windows with all drivers and tools => ?out of box settings?. So the same settings as you purchased the computer.

2.I think the FN keys don?t work anymore because you disabled some important Toshiba tools they are necessary for FN keys. For FN keys the startup items ?TOSHIBA Button Support? and ?TOSHIBA Flash Cards? are absolutely necessary so you should enable them and restart the computer.

4 more replies
Relevance 62.73%

Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

8 more replies
Relevance 62.32%

Hello everybody;

MODEL NAME : SATELLITE C660-115
PART NO : PSCOLE-00500KFR

My problem is now my laptop is dead : black screen with short bip (tnx to toshiba download support how show that the operation is easy)
I used Toshiba flash bios tool "phoenix flash 64", following the exact setup and at level 17 of 34 maybe he just frooz and nothing change for infinity time so i remove the battery with the sad knowledge that is maybe the end .

For the moment i don't wat to do, specially that i don't have a usb external floopy disk!!

is there any other solution withe usb flash memory?

More replies
Relevance 62.32%

HI

MY SON HAS ONLY HAD HIS LAPTOP FOR 3 WEEKS.
USED IT THIS MORNING, SHUT IT DOWN IN NORMAL WAY, WENT TO START IT UP THIS EVENING AND GETS A BLACK SCREEN WITH "A DISK READ ERROR OCCURED. PRESS CTRL+ALT+DEL TO RESTART".

I HAVE TRIED RESTARTING, TRIED STARTING IN SAFE MODE, TURNED OFF AND ON AGAIN.

SOMEONE EVEN SUGGESTED TAKING THE BATTERY PACK OUT AND PUTTING BACK BUT NOTHING SEEMS TO WORK.

CAN ANY ONE HELP?

THANKS

Answer:Disk error and black screen on Satellite c660-21z

Hi

It looks like an problem with HDD.
Please check if the HDD is recognized in BIOS. Power up the unit and press F2.
Usually this should help to access the BIOS.
At the first BIOS page the HDD should be mentioned? is it?
If not then this means that HDD is dead and needs to be replaced?

By the way: you did not post the notebook model? but if it?s 3 weeks old, then you have to get in contact with an Toshiba service if the HDD would be faulty? you should get a new one free of charge because the warranty should be valid.

5 more replies
Relevance 62.32%

Hi!

I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

2 more replies
Relevance 62.32%

Toshiba Satellite C660-162 (PSCSE), Windows 7 Professional 32bit, Value Added Package 1.3.19

Well, I've just format my laptop and non of the function kyes work for me. I tried to install TVAP but I get this "Error 0x80C70220"

Any advice please!

Answer:Satellite C660 - VAP setup shows error 0x80C70220

Hi buddy,

Have you installed all drivers for your notebook? Missing driver like chipset or something else could cause this error.

Also install Value Added Package as Administrator. An user account with without administrator rights will not help you. Last but not least unzip all files before you start the installation.

Check this!!!

2 more replies
Relevance 62.32%

Hello all, i am in need of help here.

I have a Satellite C660-26G, 2 days old and a USB memory stick has been removed from the laptop while it was working, and I believe caused some sort of corruption.

The machine starts, passes the logo, and the windows loading bar in white comes along bottom of the screen. It freezes about 1/3rd of the way along, and then throws up an error screen stating the following:

"Windows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the drive is in use .... and so on ...."

It states to plug it back in and restart the machine.

I have tried this and always the same, i have even plugged it into both ports available, and to no avail, the same problem exists.

Now searching the forum I thought nothing more of restoring to the factory settings as there were no physical discs supplied with the new machine.

Using the reboot and F8 method results in no action and same error in the end.

Bottom of the error screen states;

Status: 0xc00000e9
Info: An unexpected I/O error has occurred.

Please help ???

Answer:Satellite C660-26G - unexpected error after removing USB stick

Hi

Whether this issue has any relation to the incident with you USB stick or not (I don't think so since modern OS'es simply aren't so unstable) it still seems your unit is in need of professional attention.
This is not something that is possible to fix without further hardware diagnosis.

I would suggest to call your local support or talk to your dealer about how to get your unit to service.

BR

Tom

2 more replies
Relevance 62.32%

Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

7 more replies
Relevance 62.32%

Hi

i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

5 more replies
Relevance 62.32%

Hi
ive just installed xp
after the TPS installation was finished,TPS gives me this error
and wont work

any help will be so much appreciated

Answer:Satellite C660 & Win XP Toshiba Power saver error 0x2

Can you please post exact notebook model? I just want to check if your notebook is full supported for WXP.
Anyway, before you start to install any Toshiba specific tool or utility you must install common modules at first.

Please test it.

From my experience it is not easy to fix now so it is also possible that you must reinstall WXP and install all drivers, tools and utilities in right install order.

4 more replies
Relevance 61.5%

Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117

Hi

Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

3 more replies
Relevance 61.5%

I have a Toshiba Satellite C660-115 running Windows 7 and on start up I receive the message "gfxui not working", can I ignore this as my laptop seems to run ok,

Answer:Satellite C660-115 - error message "Gfxui not working" at start-up

Thats a problem with the Intel GUI Graphics interface.
You need to reinstall the Intel graphic card driver.

Visit the Toshiba EU driver page and download and intall the proper Intel driver

1 more replies
Relevance 61.5%

Hello,

Having recently set up a new Satellite C660-1ZM running Windows 7 64bit (upgraded from Home Premium to Ultimate) for a friend, the mousepad and USB ports have suddenly stopped working. The drivers show an exclamation mark against them and the error is "code 52" which is related to driver signing. Windows doesn't seem to recognise the driver signatures for the published drivers that came on the machine's pre-installed disc, so the devices don't work. I've updated the drivers (Intel chipset [which includes USB]; Synaptics touchpad) to the latest ones publised on the Toshiba web site - and we have the same problem.

Pressing F8 on boot allows you to select "disable checking of driver signing" in the WIndows 7 boot options, which then enables the drivers and all is well, until you reboot - at which point you have to hit F8 again.

I think that one of the many recent Windows updates has somehow messed things up, but we can't easily prove that. The machine worked fine for a week or so, then the mousepad suddenly quit working around 8th August 2012.

1) Are there valid signed drivers that pass whatever checks Microsoft impose on driver signing, including whatever checks they've potentially just imposed via some recently inflicted update?

2) Does anyone know exactly how to disable the checking of driver signing permanently, so that a reboot will not require the F8 keypress and so on?

Uninstalling the mousepad driver and rebooting gives the ba... Read more

Answer:Satellite C660-1ZM Win 7 64bit: mousepad and USB - "code 52" driver error

Hi

Did you receive the error that windows cannot verify the digital signature for the drivers required for this device? Usually this means the error code 52
Since the USB drivers are parts of the Windows OS, I don?t think that this could be an signature issue? I think some files are damaged.

Try to uninstalling/reinstalling the driver and deleting the device and it?s drivers from device manager before reinstalling.
Usually this should help, if not, well try to repair the system.

Power up the unit and press F8. Then choose Repair my Computer.
Now choose the first option which would help to repair the system.

1 more replies
Relevance 59.86%

When can we expect to be able to download the driver software to enable an upgrade from Windows 7 to Windows 10?

And, when is Toshiba Support going to have enough staff to take calls within a reasonable time-frame? Sorry but a wit of 10 minutes on a premium rate number is not acceptable!

More replies
Relevance 59.86%

Hello,

My C660 needs a new hard drive. It came with Windows 7 home premium pre-installed and I would like to return to that.

If I go to Microsoft to download windows 7 with my product key, it gives an error. I contacted MS support. I don't quite remember what they said but they couldn't help, possibly because it was a manufacturer installed version?

So If I get a new hard drive, how can I return to my previous OS, Windows 7 Home Premium?


Help please?

Answer:Satellite C660 needs new HDD - Windows 7

You can have previous OS (recovery image) if you install it using recovery media (DVD or USB).
I presume you didn’t create this recovery media in the past, right?

If you still can use your notebook and preinstalled OS try please to create this media using preinstalled recovery media utility. More about that you can read in user’s manuals document.

4 more replies
Relevance 59.86%

Hello,
I am going to download this new Windows 8 Preview..
Will it accept the drivers for my laptop??
My laptop is TOSHIBA

*MODEL NAME*: SATELLITE C660 - 1M0
*PART NO.* PSC1GE - 029002AR
*SERIAL NO.* 6B206893K

Answer:Windows 8 on Satellite C660-1M0

Untl now I didn?t make some experiments with Win8 but I think there should not be problem if you use Win7 drivers.

Create recovery DVD and make test with Win8. If you don?t like it or you will see that there are problems with drivers, tools or utilities installation you can install recovery image again using created recovery DVD.

I think you are the first one with Win8 and it will be nice if you can make short report about all this. It will be interesting to read your experience about it.

16 more replies
Relevance 59.04%

Hi

I just installed windows 8 on my Satellite C660-162 PSCOSE and I want to know if it's compatible with my Toshiba model because I heard that windows 8 can damage the computer if it's not compatible with it

Thanks in advance

Answer:Is Satellite C660-162 compatible with Windows 8?

Hello

In my opinion such question should be asked before Win8 installation. More about Win8 instalation on Toshiba notebooks you can read on http://www.toshiba.eu/innovation/generic/windows8-message/
There you can check support for your notebook model > Toshiba Compatibility Matrix. Check it.
>... I heard that windows 8 can damage the computer if it's not compatible with it
I don't know what kind of damage you mean but generally speaking you can install any OS and check if and how it works.

Only thing that will be damaged is HDD recovery option so I hope you have created recovery disc before you have installed Win8 version.

If you have more questions you are welcome.

3 more replies
Relevance 59.04%

I have installed a new hdd in my C665. I went to Microsoft Download page to download windows 7. I have the activation # on the sticker underneath. Microsoft said I could not download because windows 7 was originally put on this laptop by Toshiba. Microsoft also said I have to get in touch with Toshiba.
I cannot find any satisfaction on the Toshiba site and wanted to know if anyone can help me solve this problem.

More replies
Relevance 59.04%

I upgraded windows 7 to 8.1 and it was very slow, the disk is always in 100 usage.
When I had the Windows 7 I never had the computer slow.

Answer:Satellite C660 with Windows 8.1 is very slow

Can you please explain to us what have you done exactly?
As far as I know your machine is supported for Win8 upgrade only.
Have you upgraded Win7 to Win8 and later to Win8.1 or you have made clean Win8 installation and later updated it to Win8.1?

When you used notebook with Win8 only have you noticed the same performance issue?

5 more replies
Relevance 59.04%

Brand new, out of the box machine.It says "Starting Windows". It prompts me for the language. I select English. Click 'Next'. Please choose language of operating system to install. I choose 'English (Windows Win 7)'. Click 'Next'. Then I get

HDD 1 - DISK 0
HDD 2 - DISK 1
A subdirectory or file V:\HDDRecovery\SWImg already exists.
A duplicate file name exists, or the file
cannot be found
ERROR: Could ot move "V\_IMG\15238XSP*.swm" to "V:\HDDRecovery\SWImg"!
press and key to continue.

When I press a key to continue it just gives me awhite screen with Toshiba written in bottom right hand corner.
I have tried to start windows and press F8 so I can go back to factory settings, but it doesn't offer me a restore option. Please can anyone help ?

Answer:Re: New Satellite C660-2EL - Windows 7 will not install

I?m afraid something is screwed up. I recommend you to bring it back to your local dealer and ask for replacement.

As far as I know such errors and issues cannot be fixed by users.

1 more replies
Relevance 59.04%

Hi,

I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.

I switched it on again and the same thing happened (again and again!)

One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!


When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.

Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Star... Read more

Answer:Windows 7 will not boot on new Satellite C660-195

Hello

Sorry to hear you have this problem. Fact is that new notebooks are delivered with HDD recovery image only and not with recovery DVD. What you can try now is to install recovery image again using HDD recovery installation.
If this will work you will have ?out of box? state again.

Please do it following instructions on this document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

Please send us some feedback.

9 more replies
Relevance 59.04%

Hi friends,

I'd like to ask you if my Toshiba Satellite C660-R12 is compatible with Windows XP? I'm not able to find out any information about it.

Thanks for your help
w.

Answer:Satellite C660-12R - Compatible to Windows XP?

Hi wencman,

It?s important to know if you can get all drivers for your notebook model and Windows XP. This must be checked on official Toshiba page:

http://eu.computers.toshiba-europe.com > Support & Downloads > Download drivers

Satellite C660-12R belongs to PSC0QE series and as you can see all drivers for Windows XP are available so installing XP should be no problem. You can download official and pretested drivers! :)

2 more replies
Relevance 59.04%

I have recently had Microsoft Technical Assistance reinstall Win 7 Home Premium 64-bit.

I find it most offensive that Toshiba are unable to supply the Original Windows Activation code for the Laptop which was bought with the operating system pre-installed.

The Windows "Identification" label has long since perished.

No back up disk was supplied nor ever made, and there were no instructions nor inferences that it was imperative to create such.

It is not only preposterous but TOTALLY WRONG that one should be expected to pay again for something one has ALREADY PAID for!

Answer:Satellite C660 - Windows reactivation

This theme was discussed probably 1000 times on this forum and you can find many threads with very good and detailed explanation how it works.

Notebook is not delivered with restoration disc but original recovery image is saved on HDD and in user’s manuals document is clearly described how you can install recovery image using HDD recovery option but also how to create bootable recovery media (DVD or USB).

If you don't have it now all you can do is to order original recovery media or use own operating system but in this case Toshiba has nothing to do with product activation.

Product key that you got with your machine belongs to the OS version that you got with your notebook.

If you have more questions please be free to ask.

5 more replies
Relevance 59.04%

Hi,

I have a problem with Windows 7 installation from USB on NEW HDD (Seagate). Every time I try to boot from USB, I receive Boot\BCD error oxcoooooof

Answer:Satellite C660 Windows 7 installation from USB

Are you able to boot from the internal ODD (optical disk drive) properly?

Did you check whether this bootable USB stick would work in connection with other computer?

I’m asking because to me it looks like the bootable USB flash memory stick is broken.

3 more replies
Relevance 59.04%

Hi,

i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

1 more replies
Relevance 59.04%

Hi!

I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.

Regards

Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

2 more replies
Relevance 59.04%

I have a Satellite C660-162 and suddenly it was soo slow so I tried to install a new Windows but I could not install it and gives me this error Windows cannot be installed to disk 0 partition 1 or 2 and when I press it " Windows cannot be installed to this disk. This computers hardware may not support booting to the disk. Ensure that the disks controller is enabled in the computers bios menu".

Then I?ve changed the boot priority or something like it to fast and it was normal after that my Toshiba logo does not appear and I cannot enter the bios setup.

Thanx

Answer:Cannot install Windows on my Satellite C660-162

Wait a moment.
You posted this in recovery category.
What are you doing exactly: do you try to use created recovery disc or original Microsoft installation disc?

4 more replies
Relevance 59.04%

I owe Toshiba Satellite C660 laptop.
For last 1 month,when i tried to open my laptop, the welcome screen appears and then turns to black screen.

For hours i waited but nothing happened.
Now i would like to install Windows 8 on my laptop.
So does my laptop support Windows 8...

Intel Core i3 M380
CUP SPEED 2.53GHz
RAM 2GB total(i added 1gb extra.it was actually 1gb)
HDD 250GB

If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Thanks in advance...

Answer:Does Satellite C660 support Windows 8

> If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Even if your Satellite C660 would not officially support Win 8, you can install this system because the notebook meets the essential system requirements which are:

? Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
? RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
? Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
? Graphics card: Microsoft DirectX 9 graphics device with WDDM driver

More details here:
http://windows.microsoft.com/en-us/windows-8/system-requirements

I have no idea what C660-xxx do you have exactly but all Toshiba drivers are available here:
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU

1 more replies
Relevance 58.63%

I have a 14-month old C660 (2 months out of warranty!) and the HDD has died quite suddenly.

* 3 days ago working fine
* 2 days ago, got stuck at 'Starting Windows'
* Tried to fix using a System Repair boot disk (DVD) but couldn't fix problem (ran overnight)
* Booted from DVD today, and now from command prompt, every 'dir' on c: takes 20 seconds and trying to copy files gives I/O error.

I am going to buy a new HDD and install, but is there a way to get Windows 7 back onto the disk?
There was no Windows disk supplied with the laptop... there WAS a recovery partition but that is dead too.

I don't want to buy a new copy of Windows when I already have a licence.

(I never did a full backup incl System, as the one and only time I tried to do that it failed to complete the process, killing many blank DVD-R's in the process).
I have most of my personal files backed up.

Thanks

Answer:Satellite C660 - how to install Windows on new disk?

The situation is pretty clear. You don?t have created recovery disc and now you have two options only:
1)you can order original Toshiba recovery disc and install original recovery image
2)you can obtain original Microsoft installation disc and install own OS

In first case check please http://aps2.toshiba-tro.de/kb0/TSB0202TA0000R01.htm

If you make decision to use option 2 than please note that your product key is useless and you must pay for new licence and code activation. Product key at the Microsoft sticker belongs to recovery image only.

If you have more questions you are welcome.

1 more replies
Relevance 58.63%

Dear Toshiba support,

My Toshiba Sattelite C660-1R1 has been purchased in 2011. By the end of 2013 the original HDD disk died and I replaced it with a SSD. This means I can't run the recovery partition with the original Windows 7 installation nor I can recover the product key from the registry. Furthermore the Product Key sticker at the back of the laptop is nearly unreadable. I can only read a few letters.

Is there any way for the Toshiba support to recover my Windows 7 Home Product Key based on the serial number and other details? I can send the entire back of my laptop with the two stickers for the proof.

Thanks for any help.
Marcin

More replies
Relevance 58.63%

Hi Everyone.

This is a biggy. I have a Toshiba AMD Vision Satellite C660 / C660D laptop with no Windows installation disc. Last week it became very sluggish, then the interface resembled that of the ?safe mode? interface and it finally became completely unresponsive, therefore, via F8 on start- up I selected the option which allowed for it to revert to factory settings (I no longer have this option)

The DOS screen appeared and started loading as normal then that become unresponsive so I restarted only to see Windows start up for the ?first time? and carry on loading, prior to this I had to create a boot cd from my other laptop to reboot the system as I had lost the ?boot mngr?.

The last part of the installation process began whereby a white Toshiba screen is displayed with a green progress bar that loads certain drivers (see attachment). There are 39 steps to this process and I seem to remember from before that the computer should keep restarting itself, but it keeps freezing after about two steps. I kept switching it off and eventually the ?system administrator? locked my accounts.

Once again I restarted the PC but this time in ?safe mode? The operating system did indeed load in safe mode and I created some new accounts with administrator privileges, however, I am still unable to load the whole operating system as it keeps freezing during the last part of the process.

I have very limited knowledge of loading operating systems so any help would be grea... Read more

Answer:Cannot load Windows 7 - Satellite C660 keeps freezing

Hi

First of all it was a big mistake NOT to create an Toshiba recovery disk.
The HDD recovery which you were able to start by pressing F8, is only possible if the HDD is not faulty.
I think in your case I think there is something wrong with the HDD because there was an boot mgr notification which means that notebook cannot find an boot manager in order to boot up the system.

I have no other idea as to try to reinstall the system using the Toshiba recover disk or another Windows 7 disk (of course if you own one)
If the recovery would fail, you have to investigate what hardware part might be affected. I think in such case it?s needed to start with HDD check.
Possibly the HDD needs to be replaced. Of course it possible that I?m wrong an other part is affected but at first stage you need to check new OS installation.

A recovery disk can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

1 more replies
Relevance 58.63%

After upgrading my Satellite Pro C660-2N2 (PSC0RE-02801QGR) to Windows 10, I have issues with the wireless connection. The router is only 1 metre away, but sometimes the connection fails. Is there a new driver version for this device? The Windows device manager says that the newest driver is installed. Thank you for your suggestions

Achim

More replies
Relevance 58.63%

My Toshiba Satellite Notebook C660/01C PSC0LA-01C01H came with Windows 7 Home Premium 32-bit installed. I later upgraded to Windows 7 Professional 32-bit.

This supports a maximum of 4 Gb RAM.
The Celeron Dual-Core T3500 CPU supports 64-bit processing according to the Celeron and C660 specs.

Will the other hardware and firmware -- data bus and BIOS, etc. -- support 64-bit memory addressing if I install Windows 7 Professional 64-bit. CAN I even install Win7 64-bit?

Regards,
Hedley

Answer:Re: Does Satellite C660 support Windows 7 64bit?

Of course you can install Win7 64bit. It is supported and you can find all drivers, tools and utilities on Toshiba download page .

Check it out.

4 more replies
Relevance 58.63%

Hi there,
I want to backup my C660-10F harddisk to a network storage using Ghost 15 Recovery Disk CD. Therefore I have to configure the bootable Recovery Disk CD with the C660-10F LAN driver for XP 32bit to get access to the network when booting from this CD. When I'm using the lan-en-20101105155404.zip file with the XP drivers from the Toshiba download page I get the error message

Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in ... does not match the target SRD platform

It seems that the XP drivers contain partly 64-bit files. Same problem when using the original Realtek drivers for PCIe FE Family Controller! Where can I get functioning 32-bit XP drivers for the LAN controller of the C660-10F?

Thanks,
Franz

Answer:Satellite C660-10F - Need Windows XP 32bit LAN driver

Hi lagraf,

All Windows XP drivers on Toshiba website are for 32bit XP version because 64bit was never supported.

Everything what you can do is testing the Realtek drivers directly:
[www.realtek.com]

If it doesn?t work I think you have to contact the external HDD directly. The most NAS devices also have USB port.

5 more replies
Relevance 58.63%

Hello,

I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1. And would like to change language from German to Russian.
According to instructions from microsoft home page I could not get the result. MUI pack is not shown when searching for Windows up-dates (some other up-dates are only available, but not language pack)...

What would you recommend how to solve this problem ?
Its Satellite Pro C660-1JL

Answer:Satellite Pro C660-1JL - How to change the language of Windows 7?

Hey,

> I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1
You can?t change the language on Windows 7 Professional, this is only possible on Windows 7 Enterprise (volume license) and Windows 7 Ultimate.

So if you want another language, buy Windows 7 Ultimate or be happy with current language of Windows 7 Professional. ;)

2 more replies
Relevance 58.63%

I have just bought Toshiba Satellite C660-15r off someone but the problem is it has a password on start up.
This is fine because i was going to restore it any way but when i go in to windows restore you need a password to access it.

Is there a way to reinstall windows with out using windows restore. I really hope someone can help.

Answer:Satellite C660-15r - Restoring Windows 7 without password

My advice is follow:
When you buy used notebook install OS again to have clean preinstalled operating system. Use Toshiba recovery image, if possible.
Just one question: do you mean BIOS password or Windows login password?

If previous user has set a password you need it and without this password you cannot do anything.
If preinstalled OS is locked with login password you can install OS using recovery DVD and you don't need any password for it. I just hope previous owner has created this recovery DVD.

2 more replies
Relevance 58.63%

Hi,
I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

4 more replies
Relevance 58.63%

I have a satellite C660/C660D laptop and, having been nagged for months by windows pop-ups which said that my machine is suitable and eligible for an upgrade to windows 10, I finally gave in and clicked to receive the upgrade to windows 10.

(The machine came with windows 7 and had worked fine for me)

After the "upgrade" to windows 10 things like email and internet searches worked fine and so (apart from having to find my way around the screen anew) I was happy. Just recently though I tried to use interactive graphs on some of the websites I use and, instead of the graphs that I usually see, I got a rectangle with a chequered pattern and nothing else. The next problem was with my disc player, which was not even recognised.
A friend who is more IT savvy than me suggested that I should check that I still had Javascript (needed for the interactive stuff so he said). I found that Java was missing completely and so downloaded it again; after this the interactive graphs worked for a day. The next morning the interactive stuff had disappeared and Java was once again missing from the listed programmes.
My friend suggested that I have a disc in the player and then start the machine; this worked and I got my sound back - - - but no picture. My friend suggested I update Adobe Flash, which I tried resulting in a string of links each of which suggested that Adobe Flash has serious security issues.

The next problem is that Youtube and other video sources will n... Read more

More replies
Relevance 58.63%

Hi, I own a satellite c660 , which has been working well except for the last three months. I recently tried to wipe the laptops memory clean using the instructions given by the Windows 10 operating system. Now, the laptop refuses to start up, I was able to enter the BIOS setup screen and changed the settings to default, but now even the screen that allows me to enter the BIOS setup screen does not show, just a continuos cycle of starting up and a lit up black screen with a lone underscore in the top left corner. The laptop is a few years old but if anyone help me salvage it would be much appreciated.

More replies
Relevance 58.63%

Good health. On the laptop TOSHIBA C 660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64). Installed not licensed, there was no way out, on the Microsoft website, to download the image failure, the key from the laptop is not suitable. Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy. Done, and now the laptop does not work. In the service center installation of OS and drivers costs 3500 rbl. Offensively. So I'm looking for help on the forum. Please, kindly request help. Thank you.

More replies
Relevance 58.63%

Hi
Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

More replies
Relevance 58.63%

Hello

So I start my laptop up put password in then get a blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL then it boots to the start in screen so I go in safe mode then I get blue screen again which says problem been detected Windows shut down!

So how do I get around this the stupid laptop is only 2 days old is there any way to restore it to factory settings or uninstall certain things to try and fix it? I'm not too computer savvy so any help would be appreciated

Answer:Satellite C660-171 - Bluescreen and can't start Windows

> is there any way to restore it to factory settings
If you would read the user manual you would know how to restore the notebook to factory settings ;)

Fact is if you also get a blue screen in safe mode it seems to be a problem with OS installation and you should restore it back to factory settings. Therefore you can use the HDD recovery feature as described here:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

2 more replies
Relevance 57.81%

Recently bought Satellite C660 11K and loaded a game on to it, within a couple of hours it froze (ctrl alt delete wouldn't work) I shut it down and started it back up and got a message saying some software or hardware was stopping Windows from working.

I restored it to factory settings with the recovery disk. However I have not loaded any games or other software since, but it keeps freezing and I've had to use the recovery disk 3 times!
I don't know what else to try!

Answer:Satellite C660 11K - Keeps freezing and unable to access Windows

What happen exactly when you use clean preinstalled OS?
What are you doing when your notebook freezes?

4 more replies
Relevance 57.81%

hello guys can anyone help me please .

after windows boot manager failed , i tried to build the bcd boot again , i tried everything but didnt work , and then i got a different bootable USB i format , but i noticed all drivers were gone , i hv downloaded drivers again but since then this laptop become a disaster keep crushing , stucking at startup(welcome page) sometimes a blue screen blink in split sec and r keep restarting ,

i wanted it back as it was before format , i have toshiba hdd recovery on hard drive D but dont know how to use ,

i copied on a usb flash drive but cant boot from it , please help

More replies
Relevance 57.81%

Hi Guys....any help appreciated...this is the message I sent to Toshiba support but they are taking their time getting back to me:

Important information: Satellite C660-1F1
Key Features
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Core? i3-380M Processor
- DVD-SuperMulti +-R (Double Layer)
- 2048 MB DDR3 RAM (1066MHz)
- 39.6cm (15.6") TruBrite? HD (1366 x 768) High Brightness display with LED backlight with 16:9 aspect ratio

Hi... I purchased my laptop about a month ago from Argos and it has a 2 year warranty. I have one big problem - the 2 main graphics editing programmes that I use do not work. Both Corel Paintshop Photo Pro x3 and Adobe CS5 can both be installed and opened but as soon as I try to save a photo or edit a photo both of the programmes crash and i have to close it down by using end task in task manager.

This happened when I installed the full versions of both programmes which I purchased and it also happens when you download the trial versions from both the Corel and the Adobe download sites. I have been on so many help forums for both adobe and corel and the most helpful pointer came from one of the designers at Adobe - a Chris Cox.

He very logically stated that as it happened in both of these 2 graphics editing packages that it was most likely a problem with the graphics card drivers or the actual graphics card hardware. I purchased a 64-bit operating system to handle precisely these 2 progra... Read more

Answer:New Satellite C660-1F1 windows 64-bit -cant use graphics editing software

Hello John

Have you already got some answer from Toshiba?
What to say my friend? In my opinion the best advice you can get from Corel and Adobe. They have best experience with own product and have probably tested them on different hardware platforms.

Notebook manufacturers offer different notebook models with different hardware configurations. Some of them are cheap and offered with average hardware. The performance is not the best but good enough for ?every day? activities like internet, office, mailing and so on.
On other hand there are notebooks with excellent and powerful hardware. Very often such notebooks cost twice as much as ?cheap low budget products?.

Please don?t understand me wrong but your C notebook is not the best one for usage with such powerful software.
I really don?t know what Toshiba can do about it. I can imagine that you need other graphic driver but graphic driver support for mobile computers is pretty limited and I don?t think you can do much about that.

What you can try is to download and install driver from graphic card manufacturer but you must do this on your own risk.

Sorry friend but I don?t have any other advice for you. I just think you?ve bought wrong notebook for such complex graphic operations. 2 GB RAM? I don?t know.

Good luck.

2 more replies
Relevance 57.81%

Hello,

I recently got Toshiba Satellite Pro C660 -1T1 with that i got Windows 7 Home Premium. Now i want to uninstall this and load windows XP on this..

I have removed Toshiba HDD protection prgram and try to Boot the XP cd.. Its going up to start windows XP installation and i am getting Blue Screen.

Could you please help me how to uninstall this...? I am bit desperate your help greatly appriciated


Thanks in Advance.
Dileep

Answer:How to uninstall Windows 7 Home Premium from my Satellite Pro C660?

I presume you are missing SATA driver.

Please check this forum using advanced search option. You will find hundreds of threads where you can read how to install WXP on newer notebook model.

BTW: create recovery DVD before you start to install own OS.

1 more replies
Relevance 57.81%

I am trying to install Windows XP Home Edition on a Toshiba Satellite C660-108 without success.

I have changed the BIOS disk mode to 'Compatibility' (is this the same thing as 'Legacy IDE'?) as instructed on a Yahoo Answers question about the same issue.

This has improved the situation, in that I now get an error message a few minutes after the XP installation says 'Starting Windows' instead of immediately after. The error message is the same that I received previously and is as follows:

'A problem has been detected and windows has been shut down to prevent damage to your computer... Technical information: *** STOP: 0x0000007B (0xF78D663C,0xC0000034,0x00000000,0x00000000)'

Thanks in advance for any help given,

Luke

P.S. - I'm a mac user and don't have much experience of using Windows laptops, so I do need instructions spelled out pretty clearly if possible.

Answer:Satellite C660-108 - Windows XP Home Edition will not install

The error could be related to the HDD and the controller setting in the BIOS…
Probably you would need to install the Win XP using the SATA AHCI mode and to add the SATA driver as described here:

http://aps2.toshiba-tro.de/kb0/HTD9401AN0000R01.htm
http://aps2.toshiba-tro.de/kb0/SPD4603LT0000R01.htm

I found a similar discussion in MS forum:
http://answers.microsoft.com/en-us/w...4b511ed?auth=1

1 more replies
Relevance 57.81%

Hi Guys

my laptop Specs: Satellite C660-1JG
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Celeron? Processor T3500
- 2048 MB DDR3 RAM (800MHz).

recently I upgrade my RAM to 4 GB (2+2 GB), since installation, as soon windows7 64 bit start loading, ended up with BSOD. sometime windows loads fine but within a minute or two BSOD appears. I can confirm that it does read the full RAM of 4GB, I checked while laptop was on for 2 or 3 minutes ON. then I take out 1 RAM stick laptop is fine, no BSOD!!

so question raises if RAM is at fault, mismatch etc. but I have dual boot OS and other OS is Ubuntu 11. that reads the RAM 3.84GB, and no crashing or BSOD or any issue.

Then I installed Windos 7 32 bit to check if that still has issues with 4GB RAM, but NO, 32 bit reads RAM as 4GB(Usable 2.8GB). no crashing or BSOD with 32 version, only problem with 64 bit windows!!!!
I checked specification it says Max RAM 4GB Ram and yes it does support 4GB RAM with Linux and win7 32 bit.

I tried to upgrade BIOS to 1.20 version(currently is on 1.40), but always got error ::: Firmware does not have Flash (AFUWINGUI)support!!
just wondering if any of you can guide me to right direction.
Thanks in advance
Regards

Answer:Satellite C660 - Windows 7 64bit BSOD after upgrading RAM

I cannot say for sure but maybe BSOD occurs due to compatibility problem.
Which RAM have you bought as additional module (brand and specification)?

3 more replies
Relevance 57.81%

I booted to Windows Server 2012 (for development purposes).

Now... where can I find the drivers?

*display driver* - Lets start with the display driver (for the Intel Graphics Media Accelarator HD) when I look for display driver in the support forum I only find the Intel driver for Windows 7 but there is none yet for Windows 8? - Installed the Windows 7 driver - works ok :)
*sound driver* -

Answer:Satellite C660-1DG - Windows Server 2012 Drivers

Which drivers are you missing?

Fact is that Toshiba offers all drivers for supported operating systems.

2 more replies
Relevance 57.81%

Satellite C660 PSC1QE
After first time automatic Win 10 Pro 64 update from Win , the wifi was not found.

But extremely strange was the "loop reset" after plug in the power cable (Toshiba original parts).
Formatted 2 more times and the problem was same: loop reset after plug in the power cable.

I hope also some Windows 10 BIOS UPDATE.

More replies
Relevance 57.81%

hi there. did a complete re install of my satellite c660 , running windows 7 ultimate, 64 bit.......now i cant get on-line ? i went into device manager and found a yellow triangle next to network controller. right clicked , properties then details... i noted the first line of numbers/letters> PCI/VEN_10EC&DEV_8176&SUBSYS_818410EC&REV_01< and tried to find a driver download but no joy ..... its a realtek driver.... but cannot find. any help would be greatly appreciated....... thankyou........

More replies
Relevance 57.81%

Got a new laptop for Christmas yesterday and it worked fine yesterday, I came home this evening and it wanted me to click restore and then restart. I done that, now every time I go to turn the machine on it brings up the message "Windows cannot repair this computer automatically" and a saying about having any external devices plugged in and to remove then (which I don't)...

Phoned "The Tech Guys" they said it was probably because when i started the laptop so many updates etc have happened and one of them have gone wrong and I need to phone back with the receipt and they will go through it with me.
So I plan to do so, but I would like it if people could give advise on how to fix this.
Thanks :)

Answer:"Windows cannot repair this computer automatically" - Satellite C660-108

In my opinion, best ting you can do now is to reinstall OS again using HDD recovery method.
After clean preinstalled operating system it will works properly again.

How to do this you can read in user?s manual document or following this document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
If you have more questions you are welcome.

7 more replies
Relevance 57.81%

I have read up on this status code & the best advice was from Microsoft site saying that system restore could help. But that was stupid assistance as i cannot load up my system as I cannot complete start up repair because after clicking on it windows bar for loading up files does not end up being completed!

Instead i end up back at the Windows boot manager to try the repair that i have attempted 3 times.

Is there anything else i can do without paying out money for parts.

Thanks, mike

Answer:Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Could you provide some essential information?
What notebook model do you have exactly and what Windows OS do you use?
Did you create recovery disks in the past?

9 more replies
Relevance 57.81%

Hello,

on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

More replies
Relevance 57.81%

I want to upgrade to Windows 10, my laptop is aproximidly 2 years old.
I have a toshiba sattelite C660/660D. My question is; can I do that, do i need to get new driverpack for it, where do i get those or will Windows find them by itself?
Is here anyone who has the same laptop as mine and did the upgrade? Would you like to tell me if it's satisfying and working correctly?

Answer:Is it safe to upgrade Satellite C660 / 660D to Windows 10

I performed the upgrade on mine as soon as it became available. I found it worked OK but was a little disappointed with speedor rather lack of perfprmance. One of the options to you is to create a windpws 10 set up disc on DVD which I did. I then did a fresh install of windows 10 and reloaded all my programs. This resulted in a much better working laptop.
From the information I read you have to do the upgraded first as Microsoft will then issue a licence that is kept on their servers that is unique to your machine. When you the perform a re-install there is no need to enter a licence key during setup, just skip that step.

Windows 10 rauns well on this laptop I had no issues with drivers other than the card reader, but Googling found a suitable driver that now works, unfortunately I can't remember where I found it sorry. I think the Windows 8 driver was the one I used.

In November there was a big updated which I had major issues with. The installation of it was causing my laptop to overheat and auto shutdown before it would complete. I do have issues with overheating on this machine despite taking it apart and cleaning out and replacing the thermal paste on the processor.

I had to make a new updated Win 10 setup disc on a different PC and use that to update the Toshiba, but it still got hot during update and came close to shutting down.

Win 10 does run nicely and boots quickly, though I did replace the hard drive under Win 7 to an SSD due to hard drive failure, so that w... Read more

1 more replies
Relevance 57.4%

Satellite C660-1TK PSC1QE-01900GGE
Question about Max Temp For nvidia 315M?
Windows start Freezing after 55 degrees and keyboard lags...

Answer:Satellite C660-1TK Windows start freezing after 55C and keyboard lags

Hi

Keyboard lag can be solved by BIOS update.
Update the BIOS to the latest state.
The BIOS can be downloaded from the Toshiba European driver page.

Furthermore you should clean the cooling fans.
Possibly the dust prevents the fans from rotating faster? use an compressed air spray to get the dust removed?

5 more replies
Relevance 57.4%

Hello, I have just upgraded to Windows 10 Home from Windows 7 and now HWSETUP.EXE does not run and when restart the laptop I cant get into the BIOS using F2 or F12. Can anyone helpmeet please? Kind Regards

Answer:Satellite C660-125 - Unable to access BIOS after Upgrading to Windows 10

You need to install the Toshiba System Driver for Windows 10.
However the C660 doesnt appear to be in the supported list, so you may need to go into the BIOS instead.

Hold SHIFT during shutdown to stop Windows from entering Hybrid Suspend Mode. Keep on holding SHIFT until the power LED turns off.
The F2 BIOS message only appears if the notebook does a cold boot.

1 more replies
Relevance 57.4%

The icon on the bottom toolbar has lost the Windows Media Player icon and I can no longer view any videos. I get a "server execution failed" message. It will not start from the Start menu; all I get is a very brief flash of a new window that then disappears.

The window appears empty but it flashes on and off so quickly it is impossible to be sure. I have not been adding any new programs; only the usual Microdsoft updates. I've tried going back to earlier restore points and also turning Media Features off and on again from the Start menu to no avail.

Any ideas as to what has happened and how I can fix it?

Answer:Satellite Pro C660-21D - Windows Media Player stopped working

Unfortunately I cannot say what is wrong there but you can try to find some Microsoft forum and ask there what can be wrong with this application. Generally speaking I think it is not Toshiba related issue.

If nothing helps download VLC player and enjoy your videos.
For me it is the best player and I use it for the long time already.

3 more replies
Relevance 57.4%

I was wondering if anyone could help me with an annoying little problem.....

I have a Toshiba Satellite C660 laptop running Windows 7, since working out I could use the function button to mute the sound, I have lost the volume control icon from the taskbar.... this is one of the things I use a lot so I would very much like to get it back!

I have checked for other people having the same problem and there are a few but most seem to be able to fix it by going into the taskbar properties and turning the volume back on. The dropdown box is grey for me and won't work :( I can't restore default behaviours and on the notification icons page it says it is muted but 'show icon and notifications' is selected.

Hopefully somebody can help!
Thanks for reading :)

Answer:Lost volume icon - Satellite C660 running Windows 7

Hi

The sound volume icon belongs to sound driver.
Would recommend reinstalling the sound driver to get this fixed.

1 more replies
Relevance 57.4%

Well, Toshiba have now stated that Satellite Pro C660-2DJ is not capable of Windows 10 Upgrade. This after I found opposite statement on other sites and installed it. I am happy enough, given that I'm using it. Ah there is always a but... the Chicony USB 2 Laptop camera is registered as a device, but with (!) in yellow stating no Driver. I have found a driver for this camera, but under Windows 7 64 Bit.

Would it be very risky to install an old original Driver now that Windows 10 is fine? As a rider to this, I now know there are thousands of folk who were assure that their machines would upgrade to Windows 10 and they are desperate because very little works. Thoughts, anyone?

Answer:Satellite Pro C660-2DJ - Windows 10 Upgrade and missing Chicony Driver

Since Win8 Toshiba doesn't offer webcam driver anymore and operating system uses standard Windows driver.
I still didn’t upgrade my Satellite S50-B so I don't know if I will have identical problem on my machine.

I’m really interested if any other forum user has solution for this.

5 more replies
Relevance 55.76%

I have had my laptop for 11 months now and in the last few days a system message has been appearing on my screen saying that there is a problem with the cooling system and that I should turn the laptop off and return it for service. I am unsure whether this is a genuine system message or if it is in fact spam.

Any replies would be grateful

Answer:Satellite C660-21Z - System Message about error with cooling system

Hi

I read about such message and it looks like it?s a software bug?
Did you notice any issues with the cooling system? I mean something like higher temperature or unexpected shut downs?
If not then this was a ?wrong? alarm?
You can ignore this message and I read that after new system recovery the message did not appear again.

1 more replies
Relevance 51.25%
Question: Satellite C660-23M

My laptop wanted to do 3 updates last night when I shut it down - don't know what updates - but after bout 30mins of doing nothing I turned the power off. It's now npt doing anything!! Power is on & initially got a Boot Menu box with info on but now the HDD/SSD info that was showing has disappeared. I'm a real non tech person so haven't a clue what's happened or how to sort it. Wasn't having any problems at all until the laptop tried to update last night. Can anyone help??

More replies
Relevance 51.25%

Hello
I am new with this forum, hope i will welcome here

I want value added package for working FN button properly with software

My OS is windows 7 32 bit
Toshiba C660-A041
Part Number : PSC1NV-026019AR

Thanks for help me

dB :)

Answer:Need VAP for Satellite C660

I?ve checked Toshiba support page for available drivers and your notebook model is not supported for Win7 32bit.

Try please to install available VAP for some older supported model.

1 more replies
Relevance 51.25%

Hi

I was wondering what CPU's the C660/01m can take. It's an i3 but can it take i5 or i7?
Is there a list of all its technical info?

Thanx

Brian

Answer:Satellite C660/01m What CPU can I use?

Have a look at the other C660 models, if they have an i5 then your model should be able to take the same CPU.

2 more replies
Relevance 51.25%

Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen (http://i.imgur.com/83RO8xg.jpg - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

More replies
Relevance 51.25%
Question: Satellite C660

My brother has a Satellite C660-1H6 laptop. Unfortunately his HDD went bad.
I installed a new HDD and reinstalled Windows 7 Home Premium, which was originally installed on the laptop.
Setup accepted his product key and installation went relatively smooth, only problem is that after installing the drivers, I cannot connect to wireless network.
Laptop uses an Atheros wireless card, model AR9285.
Things I tried, following forum suggestions:
-Allocate a MAC address instead of "Not present" to the wireless adapter.
-Changing various drivers, including the one from Toshiba page and some from the Atheros page.
-I installed ALL the drivers, I don't have any unknown device or exclamation mark in device manager
-Installed ConfigFree, Flash cards support utility, Value Added Package, Wireless LAN indicator (some users select that some of these are needed)
-I ran Windows troubleshooter
-I did a factory default reset in BIOS
-Although I did not change the antennas before, I also tested the wireless with the 2 antenna connectors replaced the other way on the wireless card.

Fn+F8 works, I can enable/disable the wireless. I can see a list of available networks, including mine. When is try to connect, it asks for password. My router is using WPA2-PSK authentication and AES encryption. I type the password, it tries to connect, but I get the following error message:
"Windows was unable to connect to XXX" (I replaced the SSID of my network with XXX)
After that... Read more

More replies
Relevance 51.25%

I have the very annoying problem of key lag on my laptop which is a satellite C660 1-f-1 .

I've had the laptop for around 3 months and have tried the keyboard settings on all settings to no avail. I paid ?350 for this laptop and I'm getting increasingly aggravated !

I've read that the problem has cropped up with other models and that removing and then replacing the battery helps.. but I can't keep doing that mid conversation or e-mail !

I keep reading about these update download bios but have no idea what that means . Could somebody please explain in a plain English non-tech speak style please ?? !!

Answer:Key lag on Satellite C660-1F1

Hi Helenuk1963

A BIOS update is something that makes the main brain of the laptop smarter but this does not 100% mean it will fix it the normal fix is to run a recovery of the unit via the HDD by pressing F8 non stop on startup and selecting repair your computer then login and select Toshiba HDD recovery but before you do this make sure you have backed up all your data and created recovery disks via the toshiba recovery media creator in the start menu.

if you do want to run a BIOS update best thing to do is call Toshiba direct who can walk you though it and at least if something goes wrong it will be covered.

2 more replies
Relevance 51.25%

Hi all,

I crashed my MBR against a standard MBR.
Do you have a C660 MBR so that I found the recovery?

Thank you in advance :)

Answer:Satellite C660 - I'm looking for an MBR

> Do you have a C660 MBR so that I found the recovery?
If I understand you right you cannot start HDD recovery installation, right?

Have you created recovery DVD?

4 more replies
Relevance 51.25%

I dunno know what's going on but I can only use FN + 3/4. It's crazy, 'cause I've got this computer only few weeks...

Answer:Satellite C660 cannot use all the FN key

also interested in this problem
updated windows and fn panel ceased to appear
only works fn +3 fn +4
do not tell that to establish a panel to fn resonant work?

2 more replies
Relevance 51.25%

Hi!

My model is Satellite C660-1LD .
I want to add 4 GB RAM to my laptop.

There is now 4GB RAM DDR3 *(1066MHZ)* on my laptop.
Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?

And what frequency my computer will work? (1066mhz or 1333mhz).
What better RAM to add( brand, frequency) you think?

Also the RAM I found is Unbuffered, what it means?

Thank you!

Answer:Satellite C660-1LD - I want to add 4 GB RAM

> Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?
This depends on your chipset.
If your chipset supports 1333Mhz then the RAM will work with full performance, otherwise it would be clocked down to 1066Mhz.

1 more replies
Relevance 50.84%

My friend recently purchased a Satellite notebook. On every startup he receives the following ConfigFree error:

NdsLoadString() is Error.
(Not found INI File : [C:\DRIVERS\CONFIG FREE\NDSFiles\NDSNLS.ini].)

Anyone else receive this error or have a fix?

Answer:ConfigFree error at the startup of my Satellite

Hi

As far as I know there are no any kinds of ?fixes? for errors like this one.
Did you already tried to remove ConfigFree toll and install it again?

3 more replies
Relevance 50.84%

I get the following message when trying to boot up:

Windows could not start because the following file is missing or corrupt
\windows\system32\config\system
You can attempt to repair this file by starting windows setup using the original setup CD-ROM. Select 'r' at the first screen to start repair.

What is causing this error message as I did not do anything which should have caused an error? I cannot repair using the setup disk as windows XP was already installed when purchased. Any ideas please?

Answer:Startup error message on Satellite M30-107

Hi Linda,

This message is quite common and can indicate that there is a problem with your hard drive. It is always possible that the quoted file has been over-written or damaged by another application on your notebook but in my experience this is quite rare.

The Windows repair console is available if you have a copy of the original Windows XP installation CD but if you only have the recovery CDs that were supplied with your notebook then this option will not be available to you since the recovery CDs only contain a restorable copy of your operating system which you can use to restore your system. This will, however, erase all of your own personal data from the notebook.

If you have access to a stand-alone utility such as Norton Disk Doctor then I would recommend that you run a scan of your hard drive to ascertain what condition it is in.

regards,

2 more replies
Relevance 50.84%

This laptop has run chkdisc spontaneously on startup since I bought it 9 mths ago but now I'm having crashes followed by inability to boot or do anything. PXE-E61 media test failed. Its still under warranty so I wont be doing any DIY hardware. Anyone know what this is or if I should send it back to Toshiba? Its working at the minute but it feels like its dying a bad death.

Answer:Satellite L450D-13G - PXE-E61 error on startup

Well, I'm slightly wiser after the last few hours research.

Seems the Laptop is trying to bypass the boot sequence and boot from a network because it cant find the hard drive. However, the option to boot from the hard drive is still there.

Now it boots after the error message every time, which makes little sense to me, but its better than not booting I suppose.

3 more replies
Relevance 50.43%

Hello, I have a problem.

I own laptop Toshiba Satellite C660, i bought it two and a half years ago, but i didn't extend my warranty.

Unfortunately, six months after my warranty expires, my HDD failed. One day it started doing weird sounds and computer was not able to start. I find out that my HDD is broken and I need new one.

So I ordered a new one, put it into my laptop, installed Windows 7 on it (I am a student and my university give us Windows free). But there is this problem:

My laptop's resolution can be changed only to two possible options: 800x600 and 1024x768. I don't remember what resolution I had before, but I am 100% sure that it was better and, what is more important, it was 16:9, not 4:3.

Another problem is that my function key (Fn) do not respond. So I am not able to turn my WiFi or Bluetooth on, or make my laptop hibernate.

Can you help me? What should I do?

Thank you very much.

Answer:HDD Failure on Satellite C660

Hi

At first please be so nice and post exact model number of your notebook (C660-xxx). I don't know if your notebook was delivered with preinstalled OS but if yes I?m really wondering you don't have installed original recovery image.

Anyway, after clean OS installation you must install all necessary drivers, tools and utilities.
Please post model number as soon as possible and e can check Toshiba download page and help you with drivers, tools and utilities installation.

14 more replies
Relevance 50.43%

the story goes...
bought a c660 last october 2011 and it failed and was replaced in april 2012 this year.
it now won't boot into windows - it goes as far as the windows logo but after a period, shuts off and retries.
won't go in safe mode - it stops at the same place every time and does nothing until the power button is pressed.

questions -

hardware or software related?
will toshiba give a damn or will they say "out of warranty"?

in my mind toshiba should offer a replacement as a month out of warranty is just not good enough

Answer:Satellite C660 won't boot

On this virtual way it is not easy to say what is wrong there.
My advice: if you don?t have some important data saved on HDD set BIOS to default settings and install OS again using recovery DVD (I hope you have created it).

Please do this and check if Windows starts properly.

I cannot say anything about warranty. You must clarify this with Toshiba service provider.

2 more replies
Relevance 50.43%

Hello,
I own a Satellite C660-1MG
equipped with Windows 7 and since the pc crashed often I decided to restore it to its factory settings. But unfortunately I have no cd recovery and I no have a copy of the dvd windows 7 so I can not restore it.
Also my PC deleted all previous restore points to 2015 so even with this procedure I will have no improvements.
I went to the Microsoft website to download a copy of Windows 7, but by entering the product key tells me that I contact the manufacturer Toshiba.
What I could use is the recovery discs for Windows 7 to restore the notebook to its factory settings,
thanks a lot,
I expect a fairer your feedback.
Best regards
Salvatore Muni.

More replies
Relevance 50.43%

Hi.

Toshiba Satellite C660-26H - OS Windows XP SP3 - Need drivers :)

I repair cars and many programs still using Windows XP.
I tried to look for these drivers yourself, but unfortunately found nothing.

Thank You

Regards

Answer:Need XP SP3 drivers for my Satellite C660-26H

If you cannot find drivers on Toshiba support page - http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp - then your notebook is not supported for WXP and you will, probably, not be able to find them.

Please note: all new notebooks are designed for WXP and just some models (mostly business machines) are supported for WXP.

2 more replies
Relevance 50.43%

Hi,

I reinstall windows 7 notebook satellite pro and I formatted the disk before creating recovery discs of the operating system .
How can I do?

I just have to activate the license of Windows 7 before moving to Windows 10 , in free mode .

Thank you!!!

Answer:Need to reinstall Win 7 on Satellite Pro C660

If you formatted the HDD before creating an recovery disk, then you will not be able to recover the notebook back to factory settings.

In such case you have two options:

1) you will use an Microsoft installation disk in order to install Windows 7 (you need valid serial key and licence from MS)
or
2) you will order the recovery disk from Arvato service: http://backupmedia.toshiba.eu/

1 more replies