Computer Support Forum

Satellite C660-15r - Restoring Windows 7 without password

Question: Satellite C660-15r - Restoring Windows 7 without password

I have just bought Toshiba Satellite C660-15r off someone but the problem is it has a password on start up.
This is fine because i was going to restore it any way but when i go in to windows restore you need a password to access it.

Is there a way to reinstall windows with out using windows restore. I really hope someone can help.

Relevance 100%
Preferred Solution: Satellite C660-15r - Restoring Windows 7 without password

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660-15r - Restoring Windows 7 without password

My advice is follow:
When you buy used notebook install OS again to have clean preinstalled operating system. Use Toshiba recovery image, if possible.
Just one question: do you mean BIOS password or Windows login password?

If previous user has set a password you need it and without this password you cannot do anything.
If preinstalled OS is locked with login password you can install OS using recovery DVD and you don't need any password for it. I just hope previous owner has created this recovery DVD.

2 more replies
Relevance 79.95%


Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

8 more replies
Relevance 77.9%

Hi guys, I need some help on restoring my C660 to factory settings, any suggestions?

I dont have any restore disk by the way.


Answer:Restoring my Satellite C660 to factory settings

There are no many suggestions about that. If you want to have factory settings you must install original recovery image using recovery media. If you don't have it you can order it on

By the way: is original recovery image still preinstalled on your machine?

2 more replies
Relevance 77.9%


I recently bought a Toshiba Satellite Pro C660-167 and I want to restore it to factory settings without the use for a Disk, would anybody know how to do that ?
Any type of help would be greatly appreciated.

Answer:Satellite Pro C660-167 - restoring factory settings


Just do it as described in follow Toshiba document -

2 more replies
Relevance 77.08%


I?ve lost the disk which u restore with. Is there any other way to restore it.

Answer:Satellite C660/C660D - lost restoring disc

Toshiba notebooks can be restored to ?factory settings? on two ways:
1- Using Toshiba recovery DVD
2- HDD recovery installation as described on -

If none of these ways work for you, you must order new recovery disc on

If you have more questions you are welcome.

6 more replies
Relevance 77.08%


I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

2 more replies
Relevance 69.7%

I know this will sound stupid. but I am an OAP buying my first computer (for the wife at Christmas) and I have not got a clue what I am doing. We purchased a Toshiba Satellite C660-28Ton Saturday

Upon installation, It asked my wife to give it a name which she did and a password which she also did. She set it up ok and was able to access the internet etc. Later she turned it off and then found that she could not use it again. When she starts it up the computer name comes up ok, but when it asks for a password, the password she chose does not work. We have tried everything, every variation of her password etc etc and cannot get into the computer again

What can we do ? our password does not work and we do not know how to enter a new one. Can anyone help or advise what we can do ? We have not even registered the Warranty yet. Many thanks if you can help.

Answer:Re: New Satellite C660 blocked by password

Try this first.
Switch on the laptop and then press and hold F8. A screen should open with various options, using the arrow/cursor keys select "Safe mode with Networking". Hopefully you will get a login screen with "Administrator" as one of the users and if you do select that account and there will be no password. I suggest you use "help and Support" from the Start Button to see how you reset the password.

If you've now got your machine back I'd suggest you look at creating a password reset disc.

If you still can't get back into the machine then if you created the backup discs then you can restore the machine to its out of the box state with them

2 more replies
Relevance 69.7%


Have new Toshiba Satellite C660-21Z which I set up with no problem and all updates loaded
I cannot get passed the Welcome Screen and message is to reset password with use of usb flash stick and password recovery disk.

How do I do this or can I without having to take the whole lot back to place of purchase?

Answer:Re: Satellite C660-21Z - Locked password

I am not a techy person at all, however I did a quick search in Google and found this, may help...

3 more replies
Relevance 69.7%

When i start up my computer it brings up a black screen with a blue box, which says enter password.
I do not understand why this comes up, or what the password should be.

Can anyone help please?

Answer:Satellite C660 asks for password

I assume you mean the BIOS password.
Strange if the notebook asks for password which you didn?t set in the past...
However, the point is that BIOS password cannot be deleted if you don?t know the password. Only the Toshiba ASP would be able to do that...
Therefore you can solve this issue only asking a Toshiba ASP for help and for removing this password.

2 more replies
Relevance 68.88%

Hi all,
I have been locked out of my bios and I don't know the password either. My little brother was playing with my laptop and accidently set the supervisor password. Is there any way I can recover the password or reset it? I really need to change my boot sequence as I just bought a new SSD and need to format my notebook. Suggestions will be highly appreciated.

The following are my laptop details and bios version

Toshiba satellite Pro C660-29W

CPU Intel Core i5 2410M

8GB DDR3 Ram

BIOS: AMI BIOS - Aptio Setup Utility
System Bios ver: 1.50
EC Version: 1.50

Thank you

Answer:Satellite Pro C660-29W; How to remove Supervisor Password

Supervisor password is very important security feature and some kind of ?user reset? is not possible. You can cancel it but you must know the right password to confirm that you are the real notebook owner.

Toshiba service provider in your country can help you with this. You must just approve that you are notebook owner and they can cancel it for you. Of course you must pay for it.

As far as I know there are several techniques for password removal and it depends on notebook model.

Contact nearest Toshiba ASP and ask for help.

1 more replies
Relevance 68.88%

hi all
HELP ME to reset bios password laptop satilite c660

Answer:Satellite C660 need help to reset bios password


Is the BIOS password known to you?

In such case ONLY the Toshiba ASP (authorized service provider) can reset the BIOS password.

1 more replies
Relevance 68.88%

Good Morning,

I have forgotten my BIOS password on Toshiba Satellite Pro C660, could you please help me as I have lots of work inside that I am working on.

if any further details required please let me know I am ready to provide them.

thank you very much

Answer:Satellite Pro C660 - Forgotten BIOS password

BIOS password can be removed only by an Toshiba authorized service partner.
If you don?t know the password, you need the help from ASP in your country.

2 more replies
Relevance 68.06%

One of my customers was caught by a telephone scammer and the result is the laptop now has a power on password.

On this model how do you reset the BIOS?


Answer:Satellite C660-2ED1 - Bios password reset

Hello Jim

BIOS password is very important security feature so BIOS removal technique cannot be theme for public discussion.
Such information cannot be shared on public forums. I hope you understand what I mean.

As far as I know Toshiba uses several different techniques how to remove BIOS password and I depends on notebook model.
If BIOS password must be removed it can be done by Toshiba service provider. Contact nearest Toshiba ASP in your country, explain the situation and they will help you with this problem.

1 more replies
Relevance 68.06%

Computer is a satellite pro C660-29W PSC1ME-00U00KEN

I've set a BIOS supervisor password (no user password is set). I know the password.

If I hit F2 it enters the text editor but does not give any opportunity to enter the password, and so whilst I can view everything there is no way to change anything.

Any suggestions?

Answer:Satellite Pro C660-29W: BIOS won't let me enter the supervisor password

Can this be helpful?

1 more replies
Relevance 68.06%

Hey guys,

My sister recently gave me a Toshiba Satellite C660 and she forgot the administration password.
We can get in the other account but every time I try download something it needs permission from the administration account.

Ive been trying to restore the laptop by, doing the F8 system repair thing but I still need the admin password
Is the and alternative way to restore back to factory setting without;
The password resets disc
Admin Password

Thank you ??

Answer:Forgot administration Password on sister's Satellite C660

I think you can reinstall operating system if you have recovery installation disc.
The question is: have you sister created such disc (recovery media)?

1 more replies
Relevance 59.86%


My C660 needs a new hard drive. It came with Windows 7 home premium pre-installed and I would like to return to that.

If I go to Microsoft to download windows 7 with my product key, it gives an error. I contacted MS support. I don't quite remember what they said but they couldn't help, possibly because it was a manufacturer installed version?

So If I get a new hard drive, how can I return to my previous OS, Windows 7 Home Premium?

Help please?

Answer:Satellite C660 needs new HDD - Windows 7

You can have previous OS (recovery image) if you install it using recovery media (DVD or USB).
I presume you didn’t create this recovery media in the past, right?

If you still can use your notebook and preinstalled OS try please to create this media using preinstalled recovery media utility. More about that you can read in user’s manuals document.

4 more replies
Relevance 59.86%

When can we expect to be able to download the driver software to enable an upgrade from Windows 7 to Windows 10?

And, when is Toshiba Support going to have enough staff to take calls within a reasonable time-frame? Sorry but a wit of 10 minutes on a premium rate number is not acceptable!

More replies
Relevance 59.86%

I am going to download this new Windows 8 Preview..
Will it accept the drivers for my laptop??
My laptop is TOSHIBA

*PART NO.* PSC1GE - 029002AR
*SERIAL NO.* 6B206893K

Answer:Windows 8 on Satellite C660-1M0

Untl now I didn?t make some experiments with Win8 but I think there should not be problem if you use Win7 drivers.

Create recovery DVD and make test with Win8. If you don?t like it or you will see that there are problems with drivers, tools or utilities installation you can install recovery image again using created recovery DVD.

I think you are the first one with Win8 and it will be nice if you can make short report about all this. It will be interesting to read your experience about it.

16 more replies
Relevance 59.04%

Brand new, out of the box machine.It says "Starting Windows". It prompts me for the language. I select English. Click 'Next'. Please choose language of operating system to install. I choose 'English (Windows Win 7)'. Click 'Next'. Then I get

HDD 1 - DISK 0
HDD 2 - DISK 1
A subdirectory or file V:\HDDRecovery\SWImg already exists.
A duplicate file name exists, or the file
cannot be found
ERROR: Could ot move "V\_IMG\15238XSP*.swm" to "V:\HDDRecovery\SWImg"!
press and key to continue.

When I press a key to continue it just gives me awhite screen with Toshiba written in bottom right hand corner.
I have tried to start windows and press F8 so I can go back to factory settings, but it doesn't offer me a restore option. Please can anyone help ?

Answer:Re: New Satellite C660-2EL - Windows 7 will not install

I?m afraid something is screwed up. I recommend you to bring it back to your local dealer and ask for replacement.

As far as I know such errors and issues cannot be fixed by users.

1 more replies
Relevance 59.04%


I just installed windows 8 on my Satellite C660-162 PSCOSE and I want to know if it's compatible with my Toshiba model because I heard that windows 8 can damage the computer if it's not compatible with it

Thanks in advance

Answer:Is Satellite C660-162 compatible with Windows 8?


In my opinion such question should be asked before Win8 installation. More about Win8 instalation on Toshiba notebooks you can read on
There you can check support for your notebook model > Toshiba Compatibility Matrix. Check it.
>... I heard that windows 8 can damage the computer if it's not compatible with it
I don't know what kind of damage you mean but generally speaking you can install any OS and check if and how it works.

Only thing that will be damaged is HDD recovery option so I hope you have created recovery disc before you have installed Win8 version.

If you have more questions you are welcome.

3 more replies
Relevance 59.04%

I have a Satellite C660-162 and suddenly it was soo slow so I tried to install a new Windows but I could not install it and gives me this error Windows cannot be installed to disk 0 partition 1 or 2 and when I press it " Windows cannot be installed to this disk. This computers hardware may not support booting to the disk. Ensure that the disks controller is enabled in the computers bios menu".

Then I?ve changed the boot priority or something like it to fast and it was normal after that my Toshiba logo does not appear and I cannot enter the bios setup.


Answer:Cannot install Windows on my Satellite C660-162

Wait a moment.
You posted this in recovery category.
What are you doing exactly: do you try to use created recovery disc or original Microsoft installation disc?

4 more replies
Relevance 59.04%

Hi friends,

I'd like to ask you if my Toshiba Satellite C660-R12 is compatible with Windows XP? I'm not able to find out any information about it.

Thanks for your help

Answer:Satellite C660-12R - Compatible to Windows XP?

Hi wencman,

It?s important to know if you can get all drivers for your notebook model and Windows XP. This must be checked on official Toshiba page: > Support & Downloads > Download drivers

Satellite C660-12R belongs to PSC0QE series and as you can see all drivers for Windows XP are available so installing XP should be no problem. You can download official and pretested drivers! :)

2 more replies
Relevance 59.04%

I owe Toshiba Satellite C660 laptop.
For last 1 month,when i tried to open my laptop, the welcome screen appears and then turns to black screen.

For hours i waited but nothing happened.
Now i would like to install Windows 8 on my laptop.
So does my laptop support Windows 8...

Intel Core i3 M380
RAM 2GB total(i added 1gb was actually 1gb)

If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Thanks in advance...

Answer:Does Satellite C660 support Windows 8

> If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Even if your Satellite C660 would not officially support Win 8, you can install this system because the notebook meets the essential system requirements which are:

? Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
? RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
? Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
? Graphics card: Microsoft DirectX 9 graphics device with WDDM driver

More details here:

I have no idea what C660-xxx do you have exactly but all Toshiba drivers are available here:

1 more replies
Relevance 59.04%


I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.


Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

2 more replies
Relevance 59.04%


I have a problem with Windows 7 installation from USB on NEW HDD (Seagate). Every time I try to boot from USB, I receive Boot\BCD error oxcoooooof

Answer:Satellite C660 Windows 7 installation from USB

Are you able to boot from the internal ODD (optical disk drive) properly?

Did you check whether this bootable USB stick would work in connection with other computer?

I’m asking because to me it looks like the bootable USB flash memory stick is broken.

3 more replies
Relevance 59.04%


I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.

I switched it on again and the same thing happened (again and again!)

One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!

When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.

Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Star... Read more

Answer:Windows 7 will not boot on new Satellite C660-195


Sorry to hear you have this problem. Fact is that new notebooks are delivered with HDD recovery image only and not with recovery DVD. What you can try now is to install recovery image again using HDD recovery installation.
If this will work you will have ?out of box? state again.

Please do it following instructions on this document -

Please send us some feedback.

9 more replies
Relevance 59.04%

I upgraded windows 7 to 8.1 and it was very slow, the disk is always in 100 usage.
When I had the Windows 7 I never had the computer slow.

Answer:Satellite C660 with Windows 8.1 is very slow

Can you please explain to us what have you done exactly?
As far as I know your machine is supported for Win8 upgrade only.
Have you upgraded Win7 to Win8 and later to Win8.1 or you have made clean Win8 installation and later updated it to Win8.1?

When you used notebook with Win8 only have you noticed the same performance issue?

5 more replies
Relevance 59.04%


i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.

1 more replies
Relevance 59.04%

I have recently had Microsoft Technical Assistance reinstall Win 7 Home Premium 64-bit.

I find it most offensive that Toshiba are unable to supply the Original Windows Activation code for the Laptop which was bought with the operating system pre-installed.

The Windows "Identification" label has long since perished.

No back up disk was supplied nor ever made, and there were no instructions nor inferences that it was imperative to create such.

It is not only preposterous but TOTALLY WRONG that one should be expected to pay again for something one has ALREADY PAID for!

Answer:Satellite C660 - Windows reactivation

This theme was discussed probably 1000 times on this forum and you can find many threads with very good and detailed explanation how it works.

Notebook is not delivered with restoration disc but original recovery image is saved on HDD and in user’s manuals document is clearly described how you can install recovery image using HDD recovery option but also how to create bootable recovery media (DVD or USB).

If you don't have it now all you can do is to order original recovery media or use own operating system but in this case Toshiba has nothing to do with product activation.

Product key that you got with your machine belongs to the OS version that you got with your notebook.

If you have more questions please be free to ask.

5 more replies
Relevance 59.04%

I have installed a new hdd in my C665. I went to Microsoft Download page to download windows 7. I have the activation # on the sticker underneath. Microsoft said I could not download because windows 7 was originally put on this laptop by Toshiba. Microsoft also said I have to get in touch with Toshiba.
I cannot find any satisfaction on the Toshiba site and wanted to know if anyone can help me solve this problem.

More replies
Relevance 58.63%

Dear Toshiba support,

My Toshiba Sattelite C660-1R1 has been purchased in 2011. By the end of 2013 the original HDD disk died and I replaced it with a SSD. This means I can't run the recovery partition with the original Windows 7 installation nor I can recover the product key from the registry. Furthermore the Product Key sticker at the back of the laptop is nearly unreadable. I can only read a few letters.

Is there any way for the Toshiba support to recover my Windows 7 Home Product Key based on the serial number and other details? I can send the entire back of my laptop with the two stickers for the proof.

Thanks for any help.

More replies
Relevance 58.63%

I have a satellite C660/C660D laptop and, having been nagged for months by windows pop-ups which said that my machine is suitable and eligible for an upgrade to windows 10, I finally gave in and clicked to receive the upgrade to windows 10.

(The machine came with windows 7 and had worked fine for me)

After the "upgrade" to windows 10 things like email and internet searches worked fine and so (apart from having to find my way around the screen anew) I was happy. Just recently though I tried to use interactive graphs on some of the websites I use and, instead of the graphs that I usually see, I got a rectangle with a chequered pattern and nothing else. The next problem was with my disc player, which was not even recognised.
A friend who is more IT savvy than me suggested that I should check that I still had Javascript (needed for the interactive stuff so he said). I found that Java was missing completely and so downloaded it again; after this the interactive graphs worked for a day. The next morning the interactive stuff had disappeared and Java was once again missing from the listed programmes.
My friend suggested that I have a disc in the player and then start the machine; this worked and I got my sound back - - - but no picture. My friend suggested I update Adobe Flash, which I tried resulting in a string of links each of which suggested that Adobe Flash has serious security issues.

The next problem is that Youtube and other video sources will n... Read more

More replies
Relevance 58.63%

After upgrading my Satellite Pro C660-2N2 (PSC0RE-02801QGR) to Windows 10, I have issues with the wireless connection. The router is only 1 metre away, but sometimes the connection fails. Is there a new driver version for this device? The Windows device manager says that the newest driver is installed. Thank you for your suggestions


More replies
Relevance 58.63%


So I start my laptop up put password in then get a blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL then it boots to the start in screen so I go in safe mode then I get blue screen again which says problem been detected Windows shut down!

So how do I get around this the stupid laptop is only 2 days old is there any way to restore it to factory settings or uninstall certain things to try and fix it? I'm not too computer savvy so any help would be appreciated

Answer:Satellite C660-171 - Bluescreen and can't start Windows

> is there any way to restore it to factory settings
If you would read the user manual you would know how to restore the notebook to factory settings ;)

Fact is if you also get a blue screen in safe mode it seems to be a problem with OS installation and you should restore it back to factory settings. Therefore you can use the HDD recovery feature as described here:

2 more replies
Relevance 58.63%

Hello to everybody. I have this laptop with Windows 7 Home Premium (no installation disk given by purchase). Since this morning I experience the following message/problem

Windows Error Recovery

Windows failed to start. A recent hardware or software change might be the cause.If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally

Launch Startup repair (recommended)

Start Windows Normally

Both options do not work. Furthermore, Windows cannot enter in Safe Mode. I live in Belgium and I don't know what to do. Shall I try with a friend's windows 7 installation disk (from Dell notebook) or I should contact Toshiba directly?

Thanks in advance

Answer:Satellite C660-1FS - Windows 7 startup error

When you start your notebook press F8 to enter ?Advanced boot options?.
Can you see there option called ?Repair my computer??

It must be listed at first place on the top of the screen.

2 more replies
Relevance 58.63%


I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1. And would like to change language from German to Russian.
According to instructions from microsoft home page I could not get the result. MUI pack is not shown when searching for Windows up-dates (some other up-dates are only available, but not language pack)...

What would you recommend how to solve this problem ?
Its Satellite Pro C660-1JL

Answer:Satellite Pro C660-1JL - How to change the language of Windows 7?


> I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1
You can?t change the language on Windows 7 Professional, this is only possible on Windows 7 Enterprise (volume license) and Windows 7 Ultimate.

So if you want another language, buy Windows 7 Ultimate or be happy with current language of Windows 7 Professional. ;)

2 more replies
Relevance 58.63%

Hi Everyone.

This is a biggy. I have a Toshiba AMD Vision Satellite C660 / C660D laptop with no Windows installation disc. Last week it became very sluggish, then the interface resembled that of the ?safe mode? interface and it finally became completely unresponsive, therefore, via F8 on start- up I selected the option which allowed for it to revert to factory settings (I no longer have this option)

The DOS screen appeared and started loading as normal then that become unresponsive so I restarted only to see Windows start up for the ?first time? and carry on loading, prior to this I had to create a boot cd from my other laptop to reboot the system as I had lost the ?boot mngr?.

The last part of the installation process began whereby a white Toshiba screen is displayed with a green progress bar that loads certain drivers (see attachment). There are 39 steps to this process and I seem to remember from before that the computer should keep restarting itself, but it keeps freezing after about two steps. I kept switching it off and eventually the ?system administrator? locked my accounts.

Once again I restarted the PC but this time in ?safe mode? The operating system did indeed load in safe mode and I created some new accounts with administrator privileges, however, I am still unable to load the whole operating system as it keeps freezing during the last part of the process.

I have very limited knowledge of loading operating systems so any help would be grea... Read more

Answer:Cannot load Windows 7 - Satellite C660 keeps freezing


First of all it was a big mistake NOT to create an Toshiba recovery disk.
The HDD recovery which you were able to start by pressing F8, is only possible if the HDD is not faulty.
I think in your case I think there is something wrong with the HDD because there was an boot mgr notification which means that notebook cannot find an boot manager in order to boot up the system.

I have no other idea as to try to reinstall the system using the Toshiba recover disk or another Windows 7 disk (of course if you own one)
If the recovery would fail, you have to investigate what hardware part might be affected. I think in such case it?s needed to start with HDD check.
Possibly the HDD needs to be replaced. Of course it possible that I?m wrong an other part is affected but at first stage you need to check new OS installation.

A recovery disk can be ordered here:

1 more replies
Relevance 58.63%

I have a 14-month old C660 (2 months out of warranty!) and the HDD has died quite suddenly.

* 3 days ago working fine
* 2 days ago, got stuck at 'Starting Windows'
* Tried to fix using a System Repair boot disk (DVD) but couldn't fix problem (ran overnight)
* Booted from DVD today, and now from command prompt, every 'dir' on c: takes 20 seconds and trying to copy files gives I/O error.

I am going to buy a new HDD and install, but is there a way to get Windows 7 back onto the disk?
There was no Windows disk supplied with the laptop... there WAS a recovery partition but that is dead too.

I don't want to buy a new copy of Windows when I already have a licence.

(I never did a full backup incl System, as the one and only time I tried to do that it failed to complete the process, killing many blank DVD-R's in the process).
I have most of my personal files backed up.


Answer:Satellite C660 - how to install Windows on new disk?

The situation is pretty clear. You don?t have created recovery disc and now you have two options only:
1)you can order original Toshiba recovery disc and install original recovery image
2)you can obtain original Microsoft installation disc and install own OS

In first case check please

If you make decision to use option 2 than please note that your product key is useless and you must pay for new licence and code activation. Product key at the Microsoft sticker belongs to recovery image only.

If you have more questions you are welcome.

1 more replies
Relevance 58.63%

Hi there,
I want to backup my C660-10F harddisk to a network storage using Ghost 15 Recovery Disk CD. Therefore I have to configure the bootable Recovery Disk CD with the C660-10F LAN driver for XP 32bit to get access to the network when booting from this CD. When I'm using the file with the XP drivers from the Toshiba download page I get the error message

Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in ... does not match the target SRD platform

It seems that the XP drivers contain partly 64-bit files. Same problem when using the original Realtek drivers for PCIe FE Family Controller! Where can I get functioning 32-bit XP drivers for the LAN controller of the C660-10F?


Answer:Satellite C660-10F - Need Windows XP 32bit LAN driver

Hi lagraf,

All Windows XP drivers on Toshiba website are for 32bit XP version because 64bit was never supported.

Everything what you can do is testing the Realtek drivers directly:

If it doesn?t work I think you have to contact the external HDD directly. The most NAS devices also have USB port.

5 more replies
Relevance 58.63%

I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

4 more replies
Relevance 58.63%

My Toshiba Satellite Notebook C660/01C PSC0LA-01C01H came with Windows 7 Home Premium 32-bit installed. I later upgraded to Windows 7 Professional 32-bit.

This supports a maximum of 4 Gb RAM.
The Celeron Dual-Core T3500 CPU supports 64-bit processing according to the Celeron and C660 specs.

Will the other hardware and firmware -- data bus and BIOS, etc. -- support 64-bit memory addressing if I install Windows 7 Professional 64-bit. CAN I even install Win7 64-bit?


Answer:Re: Does Satellite C660 support Windows 7 64bit?

Of course you can install Win7 64bit. It is supported and you can find all drivers, tools and utilities on Toshiba download page .

Check it out.

4 more replies
Relevance 58.63%

Good health. On the laptop TOSHIBA C 660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64). Installed not licensed, there was no way out, on the Microsoft website, to download the image failure, the key from the laptop is not suitable. Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy. Done, and now the laptop does not work. In the service center installation of OS and drivers costs 3500 rbl. Offensively. So I'm looking for help on the forum. Please, kindly request help. Thank you.

More replies
Relevance 58.63%

Hi, I own a satellite c660 , which has been working well except for the last three months. I recently tried to wipe the laptops memory clean using the instructions given by the Windows 10 operating system. Now, the laptop refuses to start up, I was able to enter the BIOS setup screen and changed the settings to default, but now even the screen that allows me to enter the BIOS setup screen does not show, just a continuos cycle of starting up and a lit up black screen with a lone underscore in the top left corner. The laptop is a few years old but if anyone help me salvage it would be much appreciated.

More replies
Relevance 58.63%

Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

More replies
Relevance 58.22%

Hi there

I'm new to this forum but would be grateful for any help with an issue that I'm trying to resolve for an elderly relative's laptop.

I have an uncle who, at the tender age of 89 and having never previously even touched a keyboard, has bought himself a nice laptop and is taking to it all like a duck to water! Whilst I'm no IT expert I've owned PCs/laptops for many years, and so have been able to coach him in using basic MS software, email and use of the internet.

A couple of weeks ago whilst I was abroad, he received a telephone call from a company saying that they were 'Windows Support' and that they could 'see' that his laptop was infected with numerous malicious viruses, trojans, etc that could fatally harm it. Of course, my uncle panicked and to cut a long story short, with me being away, he fell for the company's line of being able to resolve these issues remotely for him by signing up to their support service. I've checked this out upon my return and it seems that this is quite a well-known scam going on. I'm trying to deal with this for him, but it looks as though he'll probably just have to accept that he was duped, and fleeced of ?89.90...swines!

However, that aside, this is the issue that I would appreciate some help with; I have restored the Avira antivirus software to his laptop (that had been disabled for the past two weeks!) and deleted the software that the company had appeared to have loaded onto his machine, presumably to remotely operate ... Read more

Answer:Restoring Windows 7 Log-in Password box

Password - Create for a User Account

1 more replies
Relevance 57.81%

hello guys can anyone help me please .

after windows boot manager failed , i tried to build the bcd boot again , i tried everything but didnt work , and then i got a different bootable USB i format , but i noticed all drivers were gone , i hv downloaded drivers again but since then this laptop become a disaster keep crushing , stucking at startup(welcome page) sometimes a blue screen blink in split sec and r keep restarting ,

i wanted it back as it was before format , i have toshiba hdd recovery on hard drive D but dont know how to use ,

i copied on a usb flash drive but cant boot from it , please help

More replies
Relevance 57.81%

Hi Guys....any help appreciated...this is the message I sent to Toshiba support but they are taking their time getting back to me:

Important information: Satellite C660-1F1
Key Features
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Core? i3-380M Processor
- DVD-SuperMulti +-R (Double Layer)
- 2048 MB DDR3 RAM (1066MHz)
- 39.6cm (15.6") TruBrite? HD (1366 x 768) High Brightness display with LED backlight with 16:9 aspect ratio

Hi... I purchased my laptop about a month ago from Argos and it has a 2 year warranty. I have one big problem - the 2 main graphics editing programmes that I use do not work. Both Corel Paintshop Photo Pro x3 and Adobe CS5 can both be installed and opened but as soon as I try to save a photo or edit a photo both of the programmes crash and i have to close it down by using end task in task manager.

This happened when I installed the full versions of both programmes which I purchased and it also happens when you download the trial versions from both the Corel and the Adobe download sites. I have been on so many help forums for both adobe and corel and the most helpful pointer came from one of the designers at Adobe - a Chris Cox.

He very logically stated that as it happened in both of these 2 graphics editing packages that it was most likely a problem with the graphics card drivers or the actual graphics card hardware. I purchased a 64-bit operating system to handle precisely these 2 progra... Read more

Answer:New Satellite C660-1F1 windows 64-bit -cant use graphics editing software

Hello John

Have you already got some answer from Toshiba?
What to say my friend? In my opinion the best advice you can get from Corel and Adobe. They have best experience with own product and have probably tested them on different hardware platforms.

Notebook manufacturers offer different notebook models with different hardware configurations. Some of them are cheap and offered with average hardware. The performance is not the best but good enough for ?every day? activities like internet, office, mailing and so on.
On other hand there are notebooks with excellent and powerful hardware. Very often such notebooks cost twice as much as ?cheap low budget products?.

Please don?t understand me wrong but your C notebook is not the best one for usage with such powerful software.
I really don?t know what Toshiba can do about it. I can imagine that you need other graphic driver but graphic driver support for mobile computers is pretty limited and I don?t think you can do much about that.

What you can try is to download and install driver from graphic card manufacturer but you must do this on your own risk.

Sorry friend but I don?t have any other advice for you. I just think you?ve bought wrong notebook for such complex graphic operations. 2 GB RAM? I don?t know.

Good luck.

2 more replies
Relevance 57.81%

I have read up on this status code & the best advice was from Microsoft site saying that system restore could help. But that was stupid assistance as i cannot load up my system as I cannot complete start up repair because after clicking on it windows bar for loading up files does not end up being completed!

Instead i end up back at the Windows boot manager to try the repair that i have attempted 3 times.

Is there anything else i can do without paying out money for parts.

Thanks, mike

Answer:Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Could you provide some essential information?
What notebook model do you have exactly and what Windows OS do you use?
Did you create recovery disks in the past?

9 more replies
Relevance 57.81%

hi there. did a complete re install of my satellite c660 , running windows 7 ultimate, 64 i cant get on-line ? i went into device manager and found a yellow triangle next to network controller. right clicked , properties then details... i noted the first line of numbers/letters> PCI/VEN_10EC&DEV_8176&SUBSYS_818410EC&REV_01< and tried to find a driver download but no joy ..... its a realtek driver.... but cannot find. any help would be greatly appreciated....... thankyou........

More replies
Relevance 57.81%

I've only had my laptop (Satellite C660-23M) for three months, I started having problems with it about a week ago, including a Blue Screen of Death moment but I got the computer into Safe Mode and did a system restore and it has been fine since then. Then earlier today I got a Windows Hard Drive error, telling me to back-up and then repair or replace the Hard Drive. The back-up is going onto an external hard drive as we speak, so fingers crosssed I won't stand to lose all my data.

I did create a back-up media disc when I first got the laptop but everytime I tried it with validation on, it would fail but at the time, I didn't think I would need it so soon, so just created an un-validated copy and thought it'd be fine (I'm now concerned!).

Do I need to restore my hard drive? If so, how? What caused this? And considering it's only 3 months old, am I stuck with a duff laptop that will continue to break on me??

Answer:Satellite C660-23M Windows 7 Hard Drive Error


In your case I would recommend checking the HDD fitness.
This can be done using the freeware tool called HDD Drive Fitness Utility.
I assume that this software can help to detect some HDD errors.

If the HDD would be affected then you would need to replace the HDD.
Here you can find a nice instruction how to do that:

the notebook seems to be covered by warranty so the HDD can be replaced under warrant conditions means this can be done free of charge?
I would recommend asking the ASP (service partner in your country) for such HDD? they could send you such HDD.

1 more replies
Relevance 57.81%

Got a new laptop for Christmas yesterday and it worked fine yesterday, I came home this evening and it wanted me to click restore and then restart. I done that, now every time I go to turn the machine on it brings up the message "Windows cannot repair this computer automatically" and a saying about having any external devices plugged in and to remove then (which I don't)...

Phoned "The Tech Guys" they said it was probably because when i started the laptop so many updates etc have happened and one of them have gone wrong and I need to phone back with the receipt and they will go through it with me.
So I plan to do so, but I would like it if people could give advise on how to fix this.
Thanks :)

Answer:"Windows cannot repair this computer automatically" - Satellite C660-108

In my opinion, best ting you can do now is to reinstall OS again using HDD recovery method.
After clean preinstalled operating system it will works properly again.

How to do this you can read in user?s manual document or following this document -
If you have more questions you are welcome.

7 more replies
Relevance 57.81%


I recently got Toshiba Satellite Pro C660 -1T1 with that i got Windows 7 Home Premium. Now i want to uninstall this and load windows XP on this..

I have removed Toshiba HDD protection prgram and try to Boot the XP cd.. Its going up to start windows XP installation and i am getting Blue Screen.

Could you please help me how to uninstall this...? I am bit desperate your help greatly appriciated

Thanks in Advance.

Answer:How to uninstall Windows 7 Home Premium from my Satellite Pro C660?

I presume you are missing SATA driver.

Please check this forum using advanced search option. You will find hundreds of threads where you can read how to install WXP on newer notebook model.

BTW: create recovery DVD before you start to install own OS.

1 more replies
Relevance 57.81%

I want to upgrade to Windows 10, my laptop is aproximidly 2 years old.
I have a toshiba sattelite C660/660D. My question is; can I do that, do i need to get new driverpack for it, where do i get those or will Windows find them by itself?
Is here anyone who has the same laptop as mine and did the upgrade? Would you like to tell me if it's satisfying and working correctly?

Answer:Is it safe to upgrade Satellite C660 / 660D to Windows 10

I performed the upgrade on mine as soon as it became available. I found it worked OK but was a little disappointed with speedor rather lack of perfprmance. One of the options to you is to create a windpws 10 set up disc on DVD which I did. I then did a fresh install of windows 10 and reloaded all my programs. This resulted in a much better working laptop.
From the information I read you have to do the upgraded first as Microsoft will then issue a licence that is kept on their servers that is unique to your machine. When you the perform a re-install there is no need to enter a licence key during setup, just skip that step.

Windows 10 rauns well on this laptop I had no issues with drivers other than the card reader, but Googling found a suitable driver that now works, unfortunately I can't remember where I found it sorry. I think the Windows 8 driver was the one I used.

In November there was a big updated which I had major issues with. The installation of it was causing my laptop to overheat and auto shutdown before it would complete. I do have issues with overheating on this machine despite taking it apart and cleaning out and replacing the thermal paste on the processor.

I had to make a new updated Win 10 setup disc on a different PC and use that to update the Toshiba, but it still got hot during update and came close to shutting down.

Win 10 does run nicely and boots quickly, though I did replace the hard drive under Win 7 to an SSD due to hard drive failure, so that w... Read more

1 more replies
Relevance 57.81%

I booted to Windows Server 2012 (for development purposes).

Now... where can I find the drivers?

*display driver* - Lets start with the display driver (for the Intel Graphics Media Accelarator HD) when I look for display driver in the support forum I only find the Intel driver for Windows 7 but there is none yet for Windows 8? - Installed the Windows 7 driver - works ok :)
*sound driver* -

Answer:Satellite C660-1DG - Windows Server 2012 Drivers

Which drivers are you missing?

Fact is that Toshiba offers all drivers for supported operating systems.

2 more replies
Relevance 57.81%

I tried to upgrade to Windows 10 from window 7 on my Satellite C660 series. After the download I got the above error and the laptop is not starting neither in windows 7 or 10. I have the back-up discs that I made a few months back, apart from the disc that came with the laptop. There is a way to use the discs in order to recover it?

More replies
Relevance 57.81%

I am trying to install Windows XP Home Edition on a Toshiba Satellite C660-108 without success.

I have changed the BIOS disk mode to 'Compatibility' (is this the same thing as 'Legacy IDE'?) as instructed on a Yahoo Answers question about the same issue.

This has improved the situation, in that I now get an error message a few minutes after the XP installation says 'Starting Windows' instead of immediately after. The error message is the same that I received previously and is as follows:

'A problem has been detected and windows has been shut down to prevent damage to your computer... Technical information: *** STOP: 0x0000007B (0xF78D663C,0xC0000034,0x00000000,0x00000000)'

Thanks in advance for any help given,


P.S. - I'm a mac user and don't have much experience of using Windows laptops, so I do need instructions spelled out pretty clearly if possible.

Answer:Satellite C660-108 - Windows XP Home Edition will not install

The error could be related to the HDD and the controller setting in the BIOS…
Probably you would need to install the Win XP using the SATA AHCI mode and to add the SATA driver as described here:

I found a similar discussion in MS forum:

1 more replies
Relevance 57.81%

Satellite C660 PSC1QE
After first time automatic Win 10 Pro 64 update from Win , the wifi was not found.

But extremely strange was the "loop reset" after plug in the power cable (Toshiba original parts).
Formatted 2 more times and the problem was same: loop reset after plug in the power cable.

I hope also some Windows 10 BIOS UPDATE.

More replies
Relevance 57.81%


on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

More replies
Relevance 57.81%

Hi Guys

my laptop Specs: Satellite C660-1JG
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Celeron? Processor T3500
- 2048 MB DDR3 RAM (800MHz).

recently I upgrade my RAM to 4 GB (2+2 GB), since installation, as soon windows7 64 bit start loading, ended up with BSOD. sometime windows loads fine but within a minute or two BSOD appears. I can confirm that it does read the full RAM of 4GB, I checked while laptop was on for 2 or 3 minutes ON. then I take out 1 RAM stick laptop is fine, no BSOD!!

so question raises if RAM is at fault, mismatch etc. but I have dual boot OS and other OS is Ubuntu 11. that reads the RAM 3.84GB, and no crashing or BSOD or any issue.

Then I installed Windos 7 32 bit to check if that still has issues with 4GB RAM, but NO, 32 bit reads RAM as 4GB(Usable 2.8GB). no crashing or BSOD with 32 version, only problem with 64 bit windows!!!!
I checked specification it says Max RAM 4GB Ram and yes it does support 4GB RAM with Linux and win7 32 bit.

I tried to upgrade BIOS to 1.20 version(currently is on 1.40), but always got error ::: Firmware does not have Flash (AFUWINGUI)support!!
just wondering if any of you can guide me to right direction.
Thanks in advance

Answer:Satellite C660 - Windows 7 64bit BSOD after upgrading RAM

I cannot say for sure but maybe BSOD occurs due to compatibility problem.
Which RAM have you bought as additional module (brand and specification)?

3 more replies
Relevance 57.81%

Recently bought Satellite C660 11K and loaded a game on to it, within a couple of hours it froze (ctrl alt delete wouldn't work) I shut it down and started it back up and got a message saying some software or hardware was stopping Windows from working.

I restored it to factory settings with the recovery disk. However I have not loaded any games or other software since, but it keeps freezing and I've had to use the recovery disk 3 times!
I don't know what else to try!

Answer:Satellite C660 11K - Keeps freezing and unable to access Windows

What happen exactly when you use clean preinstalled OS?
What are you doing when your notebook freezes?

4 more replies
Relevance 57.4%

Satellite C660-1TK PSC1QE-01900GGE
Question about Max Temp For nvidia 315M?
Windows start Freezing after 55 degrees and keyboard lags...

Answer:Satellite C660-1TK Windows start freezing after 55C and keyboard lags


Keyboard lag can be solved by BIOS update.
Update the BIOS to the latest state.
The BIOS can be downloaded from the Toshiba European driver page.

Furthermore you should clean the cooling fans.
Possibly the dust prevents the fans from rotating faster? use an compressed air spray to get the dust removed?

5 more replies
Relevance 57.4%

Well, Toshiba have now stated that Satellite Pro C660-2DJ is not capable of Windows 10 Upgrade. This after I found opposite statement on other sites and installed it. I am happy enough, given that I'm using it. Ah there is always a but... the Chicony USB 2 Laptop camera is registered as a device, but with (!) in yellow stating no Driver. I have found a driver for this camera, but under Windows 7 64 Bit.

Would it be very risky to install an old original Driver now that Windows 10 is fine? As a rider to this, I now know there are thousands of folk who were assure that their machines would upgrade to Windows 10 and they are desperate because very little works. Thoughts, anyone?

Answer:Satellite Pro C660-2DJ - Windows 10 Upgrade and missing Chicony Driver

Since Win8 Toshiba doesn't offer webcam driver anymore and operating system uses standard Windows driver.
I still didn’t upgrade my Satellite S50-B so I don't know if I will have identical problem on my machine.

I’m really interested if any other forum user has solution for this.

5 more replies
Relevance 57.4%

The icon on the bottom toolbar has lost the Windows Media Player icon and I can no longer view any videos. I get a "server execution failed" message. It will not start from the Start menu; all I get is a very brief flash of a new window that then disappears.

The window appears empty but it flashes on and off so quickly it is impossible to be sure. I have not been adding any new programs; only the usual Microdsoft updates. I've tried going back to earlier restore points and also turning Media Features off and on again from the Start menu to no avail.

Any ideas as to what has happened and how I can fix it?

Answer:Satellite Pro C660-21D - Windows Media Player stopped working

Unfortunately I cannot say what is wrong there but you can try to find some Microsoft forum and ask there what can be wrong with this application. Generally speaking I think it is not Toshiba related issue.

If nothing helps download VLC player and enjoy your videos.
For me it is the best player and I use it for the long time already.

3 more replies
Relevance 57.4%

I was wondering if anyone could help me with an annoying little problem.....

I have a Toshiba Satellite C660 laptop running Windows 7, since working out I could use the function button to mute the sound, I have lost the volume control icon from the taskbar.... this is one of the things I use a lot so I would very much like to get it back!

I have checked for other people having the same problem and there are a few but most seem to be able to fix it by going into the taskbar properties and turning the volume back on. The dropdown box is grey for me and won't work :( I can't restore default behaviours and on the notification icons page it says it is muted but 'show icon and notifications' is selected.

Hopefully somebody can help!
Thanks for reading :)

Answer:Lost volume icon - Satellite C660 running Windows 7


The sound volume icon belongs to sound driver.
Would recommend reinstalling the sound driver to get this fixed.

1 more replies
Relevance 57.4%

Hello, I have just upgraded to Windows 10 Home from Windows 7 and now HWSETUP.EXE does not run and when restart the laptop I cant get into the BIOS using F2 or F12. Can anyone helpmeet please? Kind Regards

Answer:Satellite C660-125 - Unable to access BIOS after Upgrading to Windows 10

You need to install the Toshiba System Driver for Windows 10.
However the C660 doesnt appear to be in the supported list, so you may need to go into the BIOS instead.

Hold SHIFT during shutdown to stop Windows from entering Hybrid Suspend Mode. Keep on holding SHIFT until the power LED turns off.
The F2 BIOS message only appears if the notebook does a cold boot.

1 more replies
Relevance 54.94%


I have an old Toshiba Satellite 230cx (

I want to restore it to it's original factory configuration, I have the system and driver disks but unfortunately do not have the cd drive - only the floppy drive.

None of my modern USB external hard disks can connect to it (USB 1 or 2 issue?) neither do any USB sticks I own.

Can anyone recommend a way of doing this? I've considered buying a PCMCIA external CD drive but want to ensure I'll be able to boot off whatever device I have the restore disk on?

Any ideas would be much appreciated.

Many thanks,


Answer:Satellite 230cx - restoring Windows 95 with no CD drive

Wow? this is really an oldie?
According to the flyer you posted in your message above, the Satellite 230CX supports an select bay? this means you could replace the floppy drive with an internal compatible CD/DVD drive.

The notebook seems to support the PC card type II and PC card type III slot, so you should be able to boot from this slots too.

You should check this in BIOS if such option is available?

2 more replies
Relevance 54.94%

Hey there.

I curently own Toshiba Satellite A200-1M8. Windows XP Professional SP3
I read your Support Bulletin and accordingly, I can see that you are recommending backing up files and etc.. through the built-in Windows XP Backup Utility.

1-You say that that tool doesn't backup software applications, but some websites records it as it does.

2-If I want to make a backup from Windows XP and it includes a non compatible drivers with Windows 7, does restoring that backup throughtout that tool in
Windows 7 cause Windows 7 to malfunction or cause some errors or etc... ?


Answer:Satellite A200-1M8 - Restoring backup from Windows XP


To be honest your posting is a little bit hard to understand and I don?t know what you mean exactly.

The integrated backup tool of XP can save all directories what you want if you choose the advanced options. But this tool isn?t so comfortable; you can access the data on a running system. More comfortable are Norton Ghost or Acronis True Image in my opinion.

You can?t upgrade from Windows XP to Windows 7. Therefore you must make a clean installation and therefore you don?t need a backup.
Just copy your important files like pictures, music, etc. on an external HDD. That?s all! After Windows 7 installation you can copy back on the notebook.

2 more replies
Relevance 54.53%

A recent hardware/software error leads to error status: 0xc000000f

As I understand it F8 takes me to the HDD recovery mirrored on D: with the option of restoring Windows.

Is it possible to save/back up files on C: when having to resort to this?

All data on D: is presumably safe?

The problem arose after picking up the Malware package Windows Vista Total Security which led to a system shut down (blue screen) before I could restore Vista to its previous state and while I was running the AV software to see if it could remove this malware.

Answer:Satellite P200D - Restoring Windows and saving data on C:

When you start HDD recovery installation the whole C partition will be formatted and recovery image installed. What you must do is to save all your important data from C to some external device or just remove it on partition D.

All data saved on D will be there. HDD recovery image will not format partition D.

2 more replies
Relevance 51.25%

my son placed a username and password on the family laptop 6 or 7 months ago and the only hint he put is his name and he is 9 yrs old and doesn't remember what he put/?

Answer:reset username and password toshiba c660 2ke

Hi bean1387,Please refer to the links mentioned below: & RegardsManshu S#iworkfordell

2 more replies
Relevance 51.25%

I dunno know what's going on but I can only use FN + 3/4. It's crazy, 'cause I've got this computer only few weeks...

Answer:Satellite C660 cannot use all the FN key

also interested in this problem
updated windows and fn panel ceased to appear
only works fn +3 fn +4
do not tell that to establish a panel to fn resonant work?

2 more replies
Relevance 51.25%

Hi all,

I crashed my MBR against a standard MBR.
Do you have a C660 MBR so that I found the recovery?

Thank you in advance :)

Answer:Satellite C660 - I'm looking for an MBR

> Do you have a C660 MBR so that I found the recovery?
If I understand you right you cannot start HDD recovery installation, right?

Have you created recovery DVD?

4 more replies
Relevance 51.25%
Question: Satellite C660-23M

My laptop wanted to do 3 updates last night when I shut it down - don't know what updates - but after bout 30mins of doing nothing I turned the power off. It's now npt doing anything!! Power is on & initially got a Boot Menu box with info on but now the HDD/SSD info that was showing has disappeared. I'm a real non tech person so haven't a clue what's happened or how to sort it. Wasn't having any problems at all until the laptop tried to update last night. Can anyone help??

More replies
Relevance 51.25%


My model is Satellite C660-1LD .
I want to add 4 GB RAM to my laptop.

There is now 4GB RAM DDR3 *(1066MHZ)* on my laptop.
Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?

And what frequency my computer will work? (1066mhz or 1333mhz).
What better RAM to add( brand, frequency) you think?

Also the RAM I found is Unbuffered, what it means?

Thank you!

Answer:Satellite C660-1LD - I want to add 4 GB RAM

> Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?
This depends on your chipset.
If your chipset supports 1333Mhz then the RAM will work with full performance, otherwise it would be clocked down to 1066Mhz.

1 more replies
Relevance 51.25%


I was wondering what CPU's the C660/01m can take. It's an i3 but can it take i5 or i7?
Is there a list of all its technical info?



Answer:Satellite C660/01m What CPU can I use?

Have a look at the other C660 models, if they have an i5 then your model should be able to take the same CPU.

2 more replies
Relevance 51.25%
Question: Satellite C660

My brother has a Satellite C660-1H6 laptop. Unfortunately his HDD went bad.
I installed a new HDD and reinstalled Windows 7 Home Premium, which was originally installed on the laptop.
Setup accepted his product key and installation went relatively smooth, only problem is that after installing the drivers, I cannot connect to wireless network.
Laptop uses an Atheros wireless card, model AR9285.
Things I tried, following forum suggestions:
-Allocate a MAC address instead of "Not present" to the wireless adapter.
-Changing various drivers, including the one from Toshiba page and some from the Atheros page.
-I installed ALL the drivers, I don't have any unknown device or exclamation mark in device manager
-Installed ConfigFree, Flash cards support utility, Value Added Package, Wireless LAN indicator (some users select that some of these are needed)
-I ran Windows troubleshooter
-I did a factory default reset in BIOS
-Although I did not change the antennas before, I also tested the wireless with the 2 antenna connectors replaced the other way on the wireless card.

Fn+F8 works, I can enable/disable the wireless. I can see a list of available networks, including mine. When is try to connect, it asks for password. My router is using WPA2-PSK authentication and AES encryption. I type the password, it tries to connect, but I get the following error message:
"Windows was unable to connect to XXX" (I replaced the SSID of my network with XXX)
After that... Read more

More replies
Relevance 51.25%

Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen ( - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

More replies
Relevance 51.25%

I have the very annoying problem of key lag on my laptop which is a satellite C660 1-f-1 .

I've had the laptop for around 3 months and have tried the keyboard settings on all settings to no avail. I paid ?350 for this laptop and I'm getting increasingly aggravated !

I've read that the problem has cropped up with other models and that removing and then replacing the battery helps.. but I can't keep doing that mid conversation or e-mail !

I keep reading about these update download bios but have no idea what that means . Could somebody please explain in a plain English non-tech speak style please ?? !!

Answer:Key lag on Satellite C660-1F1

Hi Helenuk1963

A BIOS update is something that makes the main brain of the laptop smarter but this does not 100% mean it will fix it the normal fix is to run a recovery of the unit via the HDD by pressing F8 non stop on startup and selecting repair your computer then login and select Toshiba HDD recovery but before you do this make sure you have backed up all your data and created recovery disks via the toshiba recovery media creator in the start menu.

if you do want to run a BIOS update best thing to do is call Toshiba direct who can walk you though it and at least if something goes wrong it will be covered.

2 more replies
Relevance 51.25%

I am new with this forum, hope i will welcome here

I want value added package for working FN button properly with software

My OS is windows 7 32 bit
Toshiba C660-A041
Part Number : PSC1NV-026019AR

Thanks for help me

dB :)

Answer:Need VAP for Satellite C660

I?ve checked Toshiba support page for available drivers and your notebook model is not supported for Win7 32bit.

Try please to install available VAP for some older supported model.

1 more replies
Relevance 50.84%

After restoring (with F11) to the factory-settings I have suddenly four Drives and NO! working restore points, not one. Even after installing a few of the usual Windows Updates there is no restoring point. Primarily Windows 7 makes restore points after every system change or file change. Why Windows 7 has all drives disabled to make restore points after I have restored to the factory-set? Typically, Windows 7 is adjusted to create restore points.Also very strange is the circumstance that now I have four different Drives.The settings for the available restore drives after restoring to the factory-settings are (Control Panel/System/System protection, then the section Protection Setting/Available Drives, then the Button Configure restore settings?/Configure):Restore Settings:System protection for SYSTEM_DRVRestore system settings and previous versions of files ---> not selectableOnly restore previous versions of files ---> selectableTurn off system protection ---> selectedWindows7_OS ( C: ) (System)Restore system settings and previous versions of files ---> selectableOnly restore previous versions of files ---> selectableTurn off system protection ---> selectedLenovo_Recovery ( Q: )Restore system settings and previous versions of files ---> not selectableOnly restore previous versions of files ---> selectableTurn off system protection ---> selectedWindows7_OS ( C: ) (non-existend)Restore system settings and previous versions of files ---> selected... Read more

Answer:After restoring factory-settings Windows creates no restoring points

I don't know why you would have four drives.  Three would make sense, but the fourth is pretty nonsense. What I would do is make recovery discs, then remove the last two and expand my primary partition (what windows call C:\) into that space.  Something like Linux Parted Magic would make it super easy. But I cannot say whether this would fix the restore points.  I am a linux user, and if I want snapshots I just make my filesystem btrfs.  All this propritary restore point mumbo jumbo is particularly foreign to me (and way too overly complex).   Just to make you jealous, I will tell you that with btrfs, you can make snapshots whenever you please (or set it up to take snapshots at regular intervals or whatever).  If you want to roll back (restore to a point), you simply indicate that you would like to mount a snapshot instead of the main, and like magic system is restored.  This also allows you to simply choose to go back to the original if you please.  It is instant, and it is reliable.

1 more replies
Relevance 50.43%

Hi friends

I have Satellite C660 its built-in mic and external mic not working
Can any one help me?

Answer:Satellite C660 - mic is not working

We don't have enough info to understand your problem.
Which operating system do you use?
Is sound driver installed on your machine?

When you open control panel > sound > recording, is any recording device listed there?

5 more replies
Relevance 50.43%

My laptop specs :
Processor type : Intel? Pentium? Processor T4500
clock speed : 2.30 GHz
Front Side Bus : 800 MHz
2nd level cache : 1 MB
Operating system
No Operating System pre-installed

Design Color color : Black finish with textured pattern and black keyboard
System memory standard : 2,048 MB
maximum expandability : 4,096 MB
technology : DDR3 RAM (800 MHz)


I'm confused , can't find any DDR3 800hz anywhere ... and I'm using a 64bit windows 7 .. i recognize other C660 series laptops can upgrade to 8gb but only with 64bit systems ..

is the ram bus only limited by the processor bus ?
is it possible that i can add up to 8 GB and info on the site not fully explained since this laptop doesn't come with any OS ..

last . since i can't find 800hz ddr3 memories ... does it matters if i added different bus memories but both run on a lower bus ??

I'm waiting for your kind reply thanks .

Answer:Upgrading RAM on my Satellite C660-15G

have a look on
enter your serial and under optional extras it should tell you on there if not a uk model have a look on your countrys website

4 more replies
Relevance 50.43%

Hey guys,

Thanks a lot for taking a look at my post.
I have Satellite C660-108. I'm thinking of upgrading ram from 3 GB up to 8 GB.
I will be very grateful if someone could answer my questions before I make a purchase.

This is a Ram model. I'm thinking of buying.

Kingston HyperX Plug in and Play DDR3 1600MHz CL9 8GB SODIMM Memory Module

I wonder if it would fit to my laptop ?

Also I found this on C660-108

Type : Intel? Graphics Media Accelerator HD
memory amount : up to 1,273 MB shared memory with 3 GB system memory installed, and up to 1,696 MB with 4 GB system memory, (with pre-installed 64-bit operating system)
memory type : shared .

If I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?

Thank you so much.


Answer:RAM upgrade up to 8GB on Satellite C660-180

According to Toshiba notebook spec page, the 8GB RAM (2 x 4GB) are definitely possible.
Kingston is a good RAM manufacturer and provide good quality modules.

The RAM modules should support following sepcs:
DDR3 1066MHz (PC3-8500)

The CPU PENTIUM P6100 (2.00GHZ) supports an 1.066MHZ FSB and therefore the PC3-8500 should run at full speed 1066MHz

> f I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?
More RAM means a bigger part can be shared with the GPU but this is controlled by graphic card driver automatically.

10 more replies
Relevance 50.43%

Hi, Toshiba Satellite C660 users

I want to buy this model and know it's all specifications. I have just a question about fan noise. is it noisy one? Thanks to all replies in advance

Answer:Fan noise on Satellite C660-115

Dear, moderator. Please, remove this thread as i have already bought it :) It's nice laptop for office works, Internet surfing and fan isn't noisy as a500-1dn' one. Worthy to buy it!

5 more replies
Relevance 50.43%


As the title indicates, I have a c660 which only has one working USB port. The other one is dead and has been dead since day 1.

I have tried uninstalling the USB controllers, re-booting and allowing the automatic hardwarediscovery to run and install them again. This hasn't resolved the problem unfortunately.

I'm running windows 7 incidently.

Any one else had a similar issue or has any ideas??



Answer:Re: Satellite C660 - One USB is not working

If only one USB port does not work and if other is OK then I think that this is a USB port malfunction and not related to any software.

So in such case I think you should visit the Toshiba ASP for a motherboard check.
The USB ports are part of motherboard and possibly you need new mobo.

3 more replies
Relevance 50.43%

Hi guys I've been having some trouble with my laptop, need some advice.

I've had my laptop for about 4 years now. For the last couple of months the laptop just shuts down suddenly and randomly. When I click the power button the power light flashed once and the battery light flashed twice, the laptop does not turn on.

After a while it would but then shut down suddenly again.
I thought the battery was the problem so I replaced the battery, still the same problem.
I cleaned the fan and the laptop using compressed air and still the same problem.

Now the laptop does not even turn on.
When I press the power button, the power light flashes once and the battery light flashes twice but the laptop does not turn on.

Anyone faced the same problem before?? Or can somebody help me out??
Sorry for my amateurish choice of words btw

Answer:Satellite C660-119 won't start up

I think the notebook developed a hardware problem.
I guess you have no many options: you can test RAM modules because faulty RAM modules could prevent the notebook from booting. But that?s all? other parts cannot be checked by common notebook user.

If you would like to follow the troubleshooting, you would need to follow with other parts like CPU or motherboard. But this is very tricky procedure. Additionally the motherboard is an expensive part and in my eyes it?s not worth to purchase such part just for testing purposes.

1 more replies
Relevance 50.43%


I recently purchased a Satellite Pro C660 PSC0MA-01K00V from a online seller with all warranty covered. It came as a usual model would come like but with 6GB RAM. I thought it was a great buy so I bought it.

After it arrived, I looked at the specs on the website and it said the max is 4GB RAM. I dont know what happened. The memory in the machine is 1x 4GB Kingston 1x Samsung (original).

Could you tell me what it is and if I can probaly then even fit 8GB?

Answer:Satellite Pro C660 - Upgrade to 8GB RAM possible?

Hi foolman555,

Why you don?t believe the official specifications?

Satellite Pro C660 has Intel GL40 Express Chipset and this chipset is limited to 4GB RAM. That means your notebook supports only 4GB RAM and not more.

But usually 4GB is enough for the most applications and I don?t see a reason that an upgrade to 6GB would be so important ;)

10 more replies
Relevance 50.43%

My daughter's laptop keeps freezing; I have used the internal `Repair' to set it back to the factory settings, but it is still the same. I have been told that it is a common symptom of a faulty hard drive, for which I was quoted approx £170.00 to replace and install the operating system. I am not a computer technician, but as I was a tv engineer, so feel that fitting a new HDD is within my capabilities, and as a replacement HDD from Toshiba is £80, this seems the logical thing to do; however before I buy a new HDD, can anyone tell me if it is correct that the freezing may be the result of it failing? I would just like the opinion of other people with computer knowledge before I spend my money, and I will not blame anyone if I choose to follow their advice and it doesn't cure the problem.
Any advice would be very welcome.

Answer:Toshiba Satellite Pro C660 - 1ux HDD

FReeezing PC

Overheat due to faulty / blocked fans
PSU voltages (not applicable to laptops)
Household power surges fridge etc switching on/off (does it freeze when running on battery only?)
faulty memory stick try memtest click here virus or spyware scan for both especially if shutting down with in a few minutes of switch on or internet use
driver conflicts especially graphics cards get the latest drivers for your equipment.

You can run a check on the drive. In explorer right click the drive select properties - Tools tab - check drive.
It may also freeze if there are a lot of windows open at the same time and cpu is at 100%
Or if there is not much spare space on the drive.
Model of toshiba laptop? Most hard drives ae easy to change as located under a cover on the base , some are harder to get at as may be under the keyboard. We can probably find a Youtube video or strip down instruction easy enough.
If it really is the drive then you an image the whole drive to an external drive using the free Macrium reflect make the rescue media from the same program - fit a new drive and restore the image to the new drive.

10 more replies
Relevance 50.43%

Several times after putting it on sleep, I've come back to find it's turned itself on! I've only noticed this while it's set to sleep never while it's totally shut down/turned off. It's a Satellite C660-1UG (France)

This is my second Toshiba, my last one also a Satellite had the exact same problem!

Answer:My Satellite C660 turns on by itself

Check please BIOS settings and disable options wake-up on LAN or wake-up on keyboard.

4 more replies
Relevance 50.43%

I know that maybe some of you may think this is a puerile question, but did Toshiba Satellite C660 - 1c7 become obsolete? The reason behind my question is that I cannot find this particular model on the Toshiba product page anymore. It used to be there last time I checked, around the end of March/beginning of April.

This issue came into my attention when I was browsing the driver download page, and when I wanted to narrow my search, the C660 - 1c7 model wasn't listed anymore. I also tried using the short model number, and the Toshiba product detector software as well, but still, no results.

Can somebody please help me with an answer?
Thank you in anticipation, and have a great day!

Answer:Did Satellite C660-1C7 become obsolete?


Your Satellite C660-1C7 has part number PSC0SE.
I have checked Toshiba download page - and your notebook model is definitely listed there. When you open option ?Short Model No? it is listed as fourth from bottom up.

Please check it again.

2 more replies
Relevance 50.43%

Hello people,

My laptop Toshiba Satellite *c660-1uj* won't start up.

It does nothing when I press the powerbutton.
When I plug in the poweradapter I hear a clicking sound this is with or without the battery and I also see the battery light(led) flashing green.

I think it got something to do with my motherboard but i'm not sure.

I would like to be sure before I buy a new one.
Does anyone know where the problem comes from and how to fix it?

Thanks in advance.

Kind regards,


Answer:My Satellite C660-1UJ won't start up

> I think it got something to do with my motherboard but i'm not sure.
Yes, I think this problem could be related to motherboard problems.
But this would be the worst case since new motherboard is very expensive part? I gues warranty isn't valid?

But why you don?t test the memory modules? Faulty RAM can prevent the notebook from booting and powering ON. RAM module replacement is not very difficult.

Of course you would need to purchase new modules just for the check? but maybe you could visit some notebook/computer technicians? downtown who could test the unit with new RAM modules.
In such case you would not need to purchase the parts just for testing purposes.

2 more replies
Relevance 50.43%

the story goes...
bought a c660 last october 2011 and it failed and was replaced in april 2012 this year.
it now won't boot into windows - it goes as far as the windows logo but after a period, shuts off and retries.
won't go in safe mode - it stops at the same place every time and does nothing until the power button is pressed.

questions -

hardware or software related?
will toshiba give a damn or will they say "out of warranty"?

in my mind toshiba should offer a replacement as a month out of warranty is just not good enough

Answer:Satellite C660 won't boot

On this virtual way it is not easy to say what is wrong there.
My advice: if you don?t have some important data saved on HDD set BIOS to default settings and install OS again using recovery DVD (I hope you have created it).

Please do this and check if Windows starts properly.

I cannot say anything about warranty. You must clarify this with Toshiba service provider.

2 more replies