Computer Support Forum

Satellite L855-12X: How to use BD-RE with TOSHIBA Recovery Media Creator

Question: Satellite L855-12X: How to use BD-RE with TOSHIBA Recovery Media Creator

Hello everyone,

My question is about the Recovery Media Creator procces.
I was about to create the recovery and I noticed there are several options (DVD 4.7 Go, DVD 8.5 GB and USB Flash).

My Toshiba Satellite L855-12X is with a Blu-ray Disc Drive burner and would like to use a BD-RE I bought for backups.

Does anyone have a solution to use this media ?

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Preferred Solution: Satellite L855-12X: How to use BD-RE with TOSHIBA Recovery Media Creator

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L855-12X: How to use BD-RE with TOSHIBA Recovery Media Creator

I have the same optical disc drive in my Satellite but no option to use empty BD for recovery media creation. I presume preinstalled Toshiba software cannot handle with it.
Best thing you can do is to create USB recovery media.

To be honest I?ve created two back-ups (DVDs and USB). I can always use one of them if necessary.

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I've just purchased an R830-182, everytime I start it up, "TOSHIBA Recovery Reminder" pops up to tell me to run "TOSHIBA Recovery Media Creator", however, no such application appears to exist anywhere on the machine. Any ideas where I can find this?


Answer:No TOSHIBA recovery media creator on Satellite R830-182

It should be listed under start > all programs > Toshiba. Either in this folder or in ?Utilities?.
Please check it and send some feedback.

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When i try to make Recovery dvd with TOSHIBA Recovery Media Creator the burning fails.

I have Satellite C50-A-19T with TSSTcorpCDDVDW_SU-208DB_T cd/dvd-rw unit.

During burning process i get an error that say that is impossible read the file D:\ZZImages\ZZImages\install29.swm (the .swm file in error change with different attempts).

I marked the option to verify dvd after burning.

I tried a few times: i try make a single dvd (requires 3 dvd for complete recovery).
i try 2 times with verbatim dvd+r the fist try failed, the second succeeded with the same kind of support.
i try make dvd numb. 2. for two time with dvd-r and dvd +r support and it failed again.

On windows error report i find this error:

and this alert:

+ODD Firmware Update to fix problems with the Toshiba Recovery CD creator+

I see this solution by upgrading firmware for different models of cd/dvd-rw units

but not about the model I have.

i have:

TOSHIBA Recovery Media Creator version:
windows 8.1 x64.

there is a solution?
is a known problem?



Answer:Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator

If fie that belongs to recovery image cannot be read than there must be problem with recovery image files and not with optical disc drive.
Have you tested optical disc drive functionality on some other way?

Does Toshiba recovery media creator offer option for recovery USB media? If yes, try please to create recovery USB to see if the same problem will happen again.

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Finally, after about 2 months, I ran the Toshiba Recovery Media Creator.
It kept reminding me to do so every time I opened the laptop.

Now, though, everything works at a VERY slow pace.
What can be done to solve this problem?

Thank you

Answer:Satellite A660-10W: Toshiba Recovery Media Creator kept reminding me


Do you want to disable this notification?

You can do this is msconfig. Start the msconfig go to startup tab and uncheck process which is responsible for the Toshiba Media Creator notification. Save the changes and reboot the unit.

By the way; it would be advisable to clean the OS and registry using CCleaner. This tool is for free and would delete all temporal files

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I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

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I have done the WIN 8 upgrade on a Toshiba L870-156 laptop. The upgrade is OK, but I have no more Toshiba recovery media creator, as the upgrade procedure said that it had to be desinstalled before the upgrade and reinstalled after the upgrade.

I have one big issue : where can I find Toshiba recovery media creator to reinstall it ?

By advance thank you.

Answer:Upgrade WIN8 on Satellite L870 - Toshiba recovery media creator reinstall

You need to install the Windows 8 version of the Recovery Disc creator. I think it's generic so grab it from the drivers page of one of the new Win8 model notebooks.

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unfortunately i need to recover factory default with the recovery Media (3 DVDs which i created with the "Toshiba Recovery Media Creator" Tool before starting the recovery process).

So i boot the Toshiba Recovery Wizard from the Recovery DVDs and choose "Recovery of factory default software", which starts with copying the files from the Disks.

But it will come to a point when it asks me for a further Disk (DVD 4), which i of cause don't have. And when i checked the 3 REcory Disks i noticed that one was not complety written and one was even empty.
(DVD1: 4,4 GB, DVD2: 709,1 MB, DVD3: empty)

i can't repeat "Toshiba Recovery Media Creator" because the Hard disk is already complety erased.

this is why i aks for recovery media.
is it possible to download an iso image?


Answer:Where can i get Recovery Media for Satellite L855-150

Hmm? that?s strange?
I?m wondering if you received a notification that Recovery Disks has been created properly? Did you?

In my case I received such message that Recovery disk are OK and the procedure could be finished properly.

>is it possible to download an iso image?
Unfortunately, this is not possible

You can order this here:

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Hi as a beginner as of today, I hope to address my quiry to the right forum. If not please let me know how to do it right. Thank you.

At the time I wanted to upgrade from Windows 8.1 to Windows 10 , I was given the advice to first de-activate Toshiba Recovery Media Creator otherwise it would not work out. Indeed the update went successfully. However, how can i activate the Toshiba Recovery Media Creator again or is it not possible to re-activate anymore?
Thanking you in advancde for your advice,
Kind regards,

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I uninstalled the recovery software creation tool by mistake when cleaning the trials and demo stuff off my new laptop.

Any idea where I can get this?


Answer:How to get Toshiba Recovery Media Creator again?


Well, the easiest solution would be the usage of system restore tool.
You could set the OS back to the early time point before you have uninstalled this tool.

What do you think about this suggestion?

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Hi Friends, I bought a new Toshiba Kirabook PSU8SA-00V00U a few months ago. I wanted to create recovery disks in case of emergency, but everytime I start Toshiba Recovery Media Creator, it comes with a message that No HDD Recovery Area detected.

Then I tried launching the recovery environment by pressing 0 at start up.
It comes up with a blue screen saying that can not load from recovery partition.

I checked with Paragon Hard Disk Partition Manager software that the recovery drive is available.

How can I make recovery media or connect that recovery HDD back in system so that Toshiba Recovery Media Creator detects the recovery drive and makes recovery media. Otherwise in future, if I want to reset the PC to factory settings, it will still coming up with blue screen saying that it can not load recovery environment.

Any help will be appreciated !!!

Answer:Re: Toshiba Recovery Media Creator - No HDD Recovery Area


Fact is that recovery image installation or recovery media creation works if the machine has ?factory settings? only. With other words, everything must be in original condition without any changes. With changes I mean, original OS must be installed and HDD partitions structure should not be changed.

If you try to change original HDD partitions structure the system in general, or Toshiba recovery media creator, will be ?confused? and will not be able to find so called ?markers? that offer information about the exact place on HDD where the recovery image is placed or saved.

Have you done something that could be responsible for this situation?

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Good morning everybody,

I've a question about the Recovery Media Creator. Is it possible to download it from Because I can't find it here.. I deleted it from my Laptop, just thought I didn't had to use it anyway. But now I have to install it again to delete some other things from my laptop.

Hope someone can help me here,


Answer:Is it possible to download the Toshiba Recovery Media Creator?


From my knowledge this is not possible because the Toshiba Recovery Disk Creator is part of the Toshiba image and it can be used only in connection with the available Toshiba image files.

If you would format the HDD and would install the clean Win 7 OS then the Toshiba image files would not be available and the Toshiba Recovery disk Creator will not work.

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Hi i have had this problem for a week or so i keep getting a error when trying to uninstall this program i think this happened because i had to restore a week ago and since then it wont remove through programs and features, i have tried a few third party uninstalls but they wouldnt work either i have posted on another forum but havnt found a solution yet this is what i have said:

i cant seem to uninstall Recovery Media Creator everytime i try to uninstall it i seem to get a red x error message with error code (-5005 : 0x80070002),
I think this was caused by system restore it may have removed a file in the trusted installer folder, i have literally tried everything i know of but cant seem to remove it.
I have got all my recovery so i was trying to remove it because of that and it kind of annoys me when i cant remove a program i have no idea how to manually remove programs but i do have a bit of knowledge with operating systems so if theres any advice on that would be great.
Kind Regards

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i cant seem to uninstall Recovery Media Creator everytime i try to uninstall it i seem to get a red x error message with error code (-5005 : 0x80070002),

I think this was caused by system restore it may have removed a file in the trusted installer folder, i have literally tried everything i know of but cant seem to remove it.

I have got all my recovery so i was trying to remove it because of that and it kind of annoys me when i cant remove a program i have no idea how to manually remove programs but i do have a bit of knowledge with operating systems so if theres any advice on that would be great.

Kind Regards

Answer:Cant uninstall Toshiba Recovery Media Creator

Visit Toshiba download page, download and reinstall Toshiba Recovery Media Creator. I hope this will fix your problem and after doing this you will be able to remove it.

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I have wanted to create a Recovery Media since purchasing my NB300 however when I use the TOSHIBA Recovery Media Creator, after the status gets to about half way it comes up with an error:

Differences where found between the following files.

Source Path:

Target Path:
( Error Code: 02016F-3C-00000000 )

Can anyone help me with this problem

Any help is appreciated
Thank You In Advanced

Answer:NB 300 - Error when using TOSHIBA Recovery Media Creator

Looks like the Disc is dirty or faulty, or it was just a bad burn.

Try another Disc. Use high quality Discs since cheap Discs have cheap Dye and the data degrades quickly.

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Hi, I have a new Toshiba laptop and I would like to replace Windows 7 Ubuntu (completely - so there will be no WIndows files left on SSD). I used tool Recovery media creator which I found among utilities preinstaled by Toshiba and I created USB recovery.

I wonder, when I wipe out WIndows and install Ubuntu instead, is the USB I created all I need to switch back to Windows?

To put it differently: When I will want to go back and replace Ubuntu by Windows, will booting from the USB and running the recovery be all I have to do to get rid of Ubuntu and have only Windows?


Answer:Question regarding Toshiba's recovery media creator.

> I wonder, when I wipe out WIndows and install Ubuntu instead, is the USB I created all I need to switch back to Windows?

Yes, the usage of Recovery medium (no matter if its Recovery disk or Recovery USB memory stick) would set the notebook back to factory settings.

Factory settings means that you would get the same state like at the first day of purchase.

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I tried two times the same error pops up (two CDs have already gone into the trash) IMG [/ IMG]

Please help solve the problem.


Answer:Toshiba Recovery Media Creator - Error message


I cannot understand our language but can you please tell us which empty media do you use: CDs or DVDs?
If possible try please with DVD-R media and try please to obtain Verbatim or TDK.

I have created recovery discs on several Toshiba notebooks using always DVD-R Verbatim and every time it was OK.

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I have got the the Windows10 Logo on my Satellite laptop and I'm waiting for the free Upgrade promised by Microsoft. I want to ask about the Toshiba Recovery CD creator. I already have my set of DVD ROMs of Toshiba Recovery. What could we do? Will the Toshiba Recovery able to create Recovery disks for the upgraded Windows10 to allow me to recover my laptop to Windows10?

Is there any advises or precautions?

Answer:Windows 10 free upgrade and Toshiba Recovery Media Creator

Toshiba recovery media tool creates bootable recovery media for OS version that you got with your notebook. Original recovery image is saved on HDD and what this tool is doing, is just copy on recovery media.

This tool doesn't create image of actual operating system that you use.

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I have a toshiba portege z930 pt234e With Windows 7 Professional
I connected the external optical drive and was running fine
But when I installed the Toshiba Recovery Media Creator, the external optical drive disappeared
When I open the Toshiba Recovery Media Creator, Shows, No HDD Recovery Area!
I want to make a Recovery disk of the system

Answer:Portege Z930 - Toshiba Recovery Media Creator issue


The Recovery Media Creator is an Toshiba tool which requires the Toshiba image files in order to create the recovery disk. The image files are placed on a different partition called HDD recovery partition.

If the HDD has been modified or this partition deleted, the recovery media creator will not be able to find the image files and you will not be able to create such disk.

So my question is: did you reinstall the Win 7 at your own hand? Did you modify the HDD in the past?

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Hey guys,
after upgrading my Toshiba Port?g? Z20T from preinstalled Windows 8.1 to Windows 10 (using Windows Update) I cannot create a recovery USB stick (using Toshiba Recovery Media Creator) any more. After starting the Toshiba software and confirming administrator rights I get the message ?No HDD recovery area! The Toshiba Recovery Media Creator cannot be launched.? (Here in German: ?Kein HDD-Wiederherstellungsbereich! Toshiba Recovery Media Creator kann nicht gestartet werden.?) Before upgrading to Windows 10 I successfully created a recovery USB stick from this computer.
I did not format or re-partition the disk. This is the current partition list, created using DISKPART:
Partition ### Type/Typ Size/Gr??e Offset
------------- ---------------- ------- -------
Partition 1 Recovery/Wiederherstellun 1024 MB 1024 KB
Partition 2 System 100 MB 1025 MB
Partition 3 Reserved/Reserviert 128 MB 1125 MB
Partition 4 Primary/Prim?r 226 GB 1253 MB
Partition 5 Recovery/Wiederherstellun 450 MB 227 GB
Partition 6 Recovery/Wiederherstellun 10 GB 227 GB
There are three recovery partitions I have not touched at all. Windows 10 is on the ?Primary/Prim?r? partition, which is the only BitLocker-encrypted one. (I did not find any evidence, that Toshiba Recovery Media Creator has a problem with BitLocker, and I don?t want to switch it off.)
I have installed the latest Version of Toshiba Recovery Media Creator.
Is the software working on your Windows 10 computer?


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I've L755 from PSK2YE series for 40 days, and I have a problem with the Recovery Disk Creator part. I believe something is missing as I simply do not have the TRDCLcher.exe on the menu. I probably unistalled it by mistake or so.

I still have the HDD Recovery partition on D:.

Is there any way possible of getting that file back so I peform the Disk Recovery?


Answer:Satellite L755 - Can't use Toshiba recovery disk creator


That means you can?t start the recovery disk creator or what happened exactly?

The recovery disk creator can?t be reinstalled because it?s only preinstalled on your notebook. I think in this case your only chance is starting the HDD recovery option and reset Windows to factory settings. With out of box settings you can use the recovery disk creator.

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I have a Satellite L670 PSK3EE-xxxxx

When I launch Toshiba Recovery Media Creator I have two errors :
Unxcepted error, please close the app and relaunch :


Then it displays the soft and ask for 3 DVD...
Any idea why ?
Where Could I download a new version of Toshiba Recovery Media Creator ?

Thanks by advance

Answer:Satellite L670 PSK3EE - Recovery Recovery Media Creator ERRORS

Toshiba recover creator asks for 3 DVDs because three empty DVDs are needed in order to create an Recover Disk!

PS: I found Toshiba Recover Media Creator for download on this Toshiba Australian page:

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I need to make my recovery disc's for my Satellite P300 (PSPCCA-05V01Y) but the Toshiba Recovery Disc Creator isn't working, as it is saying that there isnt a HDD Recover file on the pc.
I tried before, and it had a problem with the core files, saying it was corrupt.
So I was wondering if there is anyway I can download the HDD Recovery installation so that I can install it and bring it back to the 'factory state' and reburn the recovery disc's?
Cheers for any help

Answer:Toshiba Recovery Disc Creator isn't working on my Satellite P300

Hello Mikey

The situation is pretty complicated. When you got your notebook the recovery files was saved on second partition in ?HDDRecovery? folder. The second partitions and saved files should not be changed.

If you have done something with second partition or this folder Toshiba recovery creator cannot find these files and recovery media cannot be created. This will works with ?factory settings? only. but I see one other problem there.
Theoretically, you can now install OS again using HDD recovery installation procedure, and with factory state you should be able to create DVD but if the Toshiba recovery creator cannot find the files I am afraid the HDD recovery installation can have the same problem.

If you want you can test it. Try to start HDD recovery installation.

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I have bought Toshiba A305-6829 laptop *without a recovery disk* in US. Because of decrease in speed of laptop i want to reinstall Vista and factory setttings. But i realized that that its impossibe unless i have a Recovery Disk' right?

Then i also realized that in my laptop *recovery software is not installed*. I searched it on internet.But i found nothing.
+*What should i do?*+ Is there any alternative recovrery disk creator for Vista and also suitable for my situation?

I also want to ask there is 20 gb missing in my harddisk ( it hve to be 320 gb but seem as an 300 gb).Is it recovery partition?If it is so ; why cant i saw it on "my computer"?

Answer:Need Toshiba Recovery Disk Creator for Satellite A305-6829

you CAN'T see the hidden partition in my computer. to know it's there you'ld have to go to administrative tools (i'm not sure now) but even then, if it is a recovery partition you better leave it be and don't mess around with it.

Try holding down zero key while your pc is booting. (switch it off, hold down zero key, press power button while still holding down zero key).
it should launch the hdd recovery tool.

It didn't work for me but it might work for you.

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Hi! I'm from Poland so my English is a little poor.. (but I hope that is sufficient)

My problem:

I haven't Recovery disc (DVD) because I don't use earlier Toshiba Recobery Disc Creator (when all in my laptop was good).

Now I haven't do this disc because when I start Toshiba Recovery disc Creator I have a error:

" Program Launch RDC and create INI files for RDC Recovery partition _przesta?? dzia??a?? (ceased to operate)_

error details:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: TRORDCLauncher.exe
Wersja aplikacji:
Sygnatura czasowa aplikacji: 4682674e
Nazwa modu??u z b????dem: WIMGAPI.DLL
Wersja modu??u z b????dem: 6.0.6001.18000
Sygnatura czasowa modu??u z b????dem: 4791a7a6
Kod wyj??tku: c0000135
Przesuni??cie wyj??tku: 00009cac
Wersja systemu operacyjnego: 6.0.6001.
Identyfikator ustawie?? regionalnych: 1045
Dodatkowe informacje 1: 9d13
Dodatkowe informacje 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Dodatkowe informacje 3: 9d13
Dodatkowe informacje 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Przeczytaj nasze zasady zachowania poufno??ci informacji:


Answer:Cannot start Toshiba Recovery Disc Creator on my Satellite A300-15K


Did you change anything on your notebook?
I mean if your HDD recovery partition has been changed or the data o thin partition has been deleted?

To be honest for me it looks like the OS issue. I think it?s not a single tool issue but I think the operating system has been muddled up?

Maybe you should try to recover the notebook using the Toshiba HDD recovery option and after the new OS installation on the notebook you could try to create the recovery disk again.

In order to start the recovery you have to press the F8 immediately after the notebook has been powered up. Then you should choose the first option called ?Repair My Computer?.
This would lead to a new window and there you could choose ?Toshiba HDD recovery?.

But note; this recovery would format the whole HDD? so maybe you should backup some data before you would start this procedure.

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I have just bought a Satellite U400, and when I try to create the Recovery Disc with Toshiba Recovery Disc Creator program, I get an error message: "Could not find HDD Recovery folder on second drive of the first hard disk. There is no valid HDD Recovery environment on this computer".

I haven't changed anything on the HDD!!! How do I create my Recovery Disc?

Answer:Satellite U400-10J - Toshiba Recovery Disc Creator fails!

I have made many experiments with fresh preinstalled Vista and this message is shown is the folder with recovery image is missing. So the fact is the folder and data are gone.

Are you really sure you didn?t do anything? Has someone else access to your notebook?

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Guys I am using Satellite A350D-20K

before or the original OS of my laptop was *Win Vista 32bit* but I have choose changed it to *Win7 64bit*..
I have already downloaded the other drivers from this site for my new OS but it's not complete, anyway it's not a big deal.

I just wanna have an installer for *Toshiba Recovery Disc Creator for win7 64bit*
before on my win7 32bit there was a Toshiba Recovery Disc Creator ("but it does not have an installer on my CD backup I don't know why?")

I searched for installer here but the only thing that I saw was for Win Vista, I tried to install it luckily it was successfully done. It prompt's for restart so I restart my laptop then I tried to open the application but there was an error message that prompt it goes like this

"The Toshiba Recovery disc can not be Launched."


* I wanna ask you guys if do you have an Idea why it goes like that?
* Do you have an Idea where I can get the right installer for my new OS


Thank you very very much guys...

Answer:Satellite A350D-20K - need Toshiba Recovery Disc Creator for Win7


Toshiba Recovery Disc Creator is a Toshiba tool which created the Recovery disk from the recovery image available on the HDD.
It?s NOT backup tool like Ghost, etc?which allows you to create a image of your preinstalled OS.
If the Toshiba Recovery files are not available on the HDD then the Toshiba Recovery Disc Creator will not work!


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Updated my Satellite Z830 to windows 8. In order to do that I had to uninstall the recovery program.
I thought that the program would be reinstalled when running the Toshiba upgrade Assistant - but that did not happen.

How do I update the program again?

Answer:Satellite Z830 updated to Win8 - missing Toshiba Media Creator


As far as I know the recovery media creator is part of the Toshiba image and not available after Win 8 upgrade

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I am trying to create a recovery disc for my Toshiba Satellite L500D PSLK0A-00U009.
When I run the Recovery Disc Creator it begins to open then it comes up with a box with an exclamation mark then it says 'Can not open target partition'. Then the Recovery Disc Creator will open. It then appears normal then when I insert a CD to being the process it looks as though it is going to work then it says Error and stops and ejects the CD the Error is code is: 0E01B5-26-510444D9

I have already uninstalled then program then reinstalled it using a download from the MyToshiba website and this did not fix the problem.

Any suggestions?

Answer:Satellite L500D PSLK0A Toshiba Recovery Disc Creator does not run correctly


Did you try different disks from different manufactures?
How about the usage of USB flash memory stick? As far as I know you can create an bootable USB Recovery flash stick too.

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toshiba recovery disc creator cannot be installed. need please assistance. thanks

Does someone have one left to the current version?

Notebook: Toshiba Satellite L555-10N
WIN7 x64

Answer:Satellite L555-10N: toshiba recovery disc creator no work Win7 x64


Seems the Toshiba recovery disk creator cannot find the image files in order to create the recovery disk.

Did you change something on the HDD?

The image files are necessary and important in order to create the recovery disk


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Satellite L50-B-2G2.
Windows 8.1 pre-installed

Where do I find the "Recovery Media Creator" ?
I found a description how to use it but none where to find it....


Answer:Re: Satellite L50-B-2G2 - Where to find "Recovery Media Creator"?

Start please ?Desktop Assist? > Support & Recovery > and there you will find Recovery media creator.

You can also find it if you use search option.

Check it out please.

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Trying to copy in USB memory, using Recovery Media Creator, initial image of Pc; just in case future problems I get this message : Error 040 EAE-02-000000000.
Any idea of what this means?.


Answer:Re: Satellite Pro L - Error using recovery media creator


Have you already tested another USB stick? Probably the stick is defective so the recovery media can?t create successfully.

Also format the stick before using recovery media creator.

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Kindly I got a Toshiba Satellite L655-1HE since a while, and this is not the first one as I have more than 4 Notebooks but I never faced this problem .....

I am trying to run the *Media Recovery Creator tool but it NEVER works!!!!* .....
Is there a way to fix this to be able to create the Media Recovery DVDs ????

Thanks & Best Regards

Answer:Satellite L655-HE Recovery Media Creator does not work

What do you mean exactly by ?Never works??
Are you not able to start this software or what error did you notice?

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I have a Satellite Pro L875 with Blu-ray Burner.

I tried to create DVD Recovery disc, the burning process stopped and had error prompt asked me to check if the disc was damaged or scratched. After the burning process, the DVD was not blank and had some data written on it.

I tried to burn data disc in windows 8. the burner did not start. I only able to add files to the drive.

I play Blu-ray movies and dvd movies, the blu ray drive was fine.

I found information about the appropriate dvd disc speed that matched the burner speed.

How do I know what speed the burner support?

How to burn DVD or Blu-Ray in windows 8? ( I have looked at Microsoft forum but the solution did not work.)

It would be great if anyone answer and make the drive burn some discs.

Answer:Satellite Pro L875: Cannot burn DVD in Recovery Media Creator and Win 8

At first it will be interesting to see why you cannot create recovery discs.
Have you used empty DVD-R media? If not please use it and buy some high quality product like Verbatim or TDK.

Is there option to create recovery USB stick?

Burning under Win8? Have you tried to use some burning applications like NERO?

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Hi everyone

I have a Satellite A665 and I tried to make a recovery disk by the Recovery Media Creator, but I have got an Error Code: 0E01B5-26-2A030200
Anybody have any idea about this problem !!!!!!!!!

Answer:Satellite A665 - Error in the Recovery Media Creator

I have created recovery discs my two Toshibas but everything went well.
In the past in this forum several people have reported about similar error messages but at the end we don't know why this happen.

What you can try is to start HDD recovery again and when the OS is preinstalled try to create the recovery disc again.
Please use DVD-R media only and also buy high quality media as Verbatim or TDK.

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I?ve recently purchased a Satellite Pro C850 and, after updating Win 7 and setting everything the way I like it, I tried to create recovery media.

However, when I click on Recovery Media Creator in programs, the file "TRMCLcher.exe" cannot be found. Indeed, I cannot find it anywhere on the computer.

In the directory C:/Program Files/Toshiba/Toshiba Recovery Media Creator, there is an application named "toRDC.exe" but this will not run.

Does anyone have any ideas how to get Recovery Meda Creator to run? I?d rather avoid the hassle of using the Hard Disk partition recovery option to return to factory settings if possible, particularly as I?m doubtful Recovery Media Creator will work even then, considering I?ve not deleted or altered any files to do with the program.

Grateful for any help, thanks.

Answer:Satellite Pro C850 - Missing Recovery Media Creator

Take a look at this page:

Here I could find the Toshiba Recovery Media Creator for Win 7 64bit for download.
Of course if you need 32bit version, you should change the settings in the download form.

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I am sorry for bad English.
Satellite A300.
Conducted updating to Win7 on the program Toshiba Upgrade.

Does this program work;
TRDC Reminder and Toshiba Recovery Disc Creator after updating to Wins7?

The program TRDCReminder did not find "Renewal of computer".
On the program Toshiba Recovery Disc Creator was created and that incomprehensible?

If is not it these programm how to recover computer in the case of failure?
Does Tempro work in Win7?

Many thanks.
With kind regards.


Answer:Satellite A300: Does TRDC Reminder & Toshiba Recovery Disc Creator work after Win 7 upgrade?

Hello Igor

In my opinion you should create recovery disc before you upgrade it to Win7. I have done the same.
Later if something goes wrong you can use your discs and install Vista again using created recovery discs.

I don't understand why you want to wait and create these discs after upgrade. This recovery disc creator doesn?t create recovery image of current state but always the same recovery image you got with your notebook.

Tempro should work in Win7 too.

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Relevance 84.46%

My problem is that: When I try to open the TOSHIBA Recovery Media Creator application gives me the next error: "CAN NOT get information from the disk controller" with the options Accept or Cancel, when Accept then gives the next error --> "there has been an unexpected error. out of this application and restart it. Error code: 0d00f6-49-00000001" then accept next error "there has been an unexpected error. out of this application and restart it. Error code: 0D0172-49-00000001" Then accept, the application open correctly.

Please, I need a solucion of the errors, Thanks.

Answer:Satellite A660-13Q - Error when opening recovery media creator


> Then accept, the application open correctly.
And then you can create the Toshiba recovery disk successful?

If you can create the recovery disk properly it?s not so important in my opinion because normally you start the program once and you will not need it anymore.

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Relevance 84.46%

This is my first laptop and i'm not familiar. I already burn disc from the recovery media creator but I don't know how to use it. Could someone teach me how to? Thank you. And one more thing, Do I need to re-install the operating system when I used the recovery disk?

Thank you for your help... :)

Answer:How to reformat Satellite L645-S9412D using recovery media creator?

With recovery disc you can install recovery image and set notebook to ?factory settings?. Please note: when you do this all saved data will be deleted so before you do this back-up all your important data.

When you want to use recovery disc do it on this way:
Start your notebook and press F12 button to enter boot menu
When boot menu is shown on the screen put recovery disc into optical disc drive
Choose CD/DVD in menu and press ENTER button
Just follow menu on the screen.

Do it, test it. Check alone how it works.

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(Google Translation)

Recovery Media Creator will not start. Missing link error "TRMCLcher.exe"
I can not find the software on the Toshiba site!
Here's what the file contains Toshiba Recovery Media Creator:

Where can I find Toshiba Recovery Media Creator?

thank you


Answer:Satellite C670 - Recovery Media Creator do'nt launch! Error link

Toshiba recovery media creator cannot be downloaded from Toshiba download page. This tool is integrated in recovery image.
I really don?t understand how this exe file can disappear for no reason. With clean preinstalled recovery image it must work properly.

If you didn?t create recovery DVD there is only one way to get it work again: you must install whole OS using HDD recovery installation. After doing this you will have ?factory settings? again and this tool will work properly again.

How to use HDD recovery installation you can find on

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I hope there is someone here who can help:

My computer is a Satellite L750 x64 based computer and the problem is that the sound disappears after a few seconds when I hear music in Youtube.

I have read in the preinstalled usermanual that I can restore the computer by pressing F8 when the computer starts up, but it does not work.

The computer just continues on to Windows 7.
Now I want to restore the computer to factory standard and will therefore use the Recovery Media Creator but it does not work.

I want to save data on a 32 GB USB stick but it will not recognize the stick.
I know that 32GB is without error because I can easily store / retrieve data from it both with the FAT system and NTSF system.

What am I doing wrong and is there anyone who has a good idea so I can move on?
regards Erik

Answer:Recovery media creator does not recognize 32GB USB stick on Satellite L750?

Even if your USB stick work properly in outside the Recovery Media creator, this does not mean that it should be handled properly by this tool.

I had problems creating recovery DVD even if I was able to burn movie files on the same disk.
As far as I know you should take at least 16GB USB flash memory stick
Usually it should work.

But I?m wondering why you are not able to use HDD recovery option. Did you change something on the HDD?

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Relevance 83.64%

*I brought up the "Toshiba Board" & " Recovery Media Creator" in my L500D laptop in order to create backup disc's this process uses 4 DVD disc's.*
*Disc 1&2 went OK but disc 3 failed, saying that "Error code" 020150-20-00000000"*
*then it created disc 4 {Win/Recovery Environment } {64bit}* no problems what do i do now ?
in the {fingers crossed } event of needing the backup disc's will it work with just disc's 1 ,2 & 4 ?

Cheers Alan

Answer:Satellite L500D - recovery media creator failed with error code

Can you please tell us which empty media do you use?
Do you use DVD-R, DVD+R or maybe RW medias?

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Relevance 82%

I just purchased my Satellite L850 today and I found that Windows Explorer reads a blank 4.7 GB DVD as 1.3 GB and then Recovery media creator return Error code 0E01D0-3D-00000000.

I'm afraid that my laptop's DVD drive is faulty! Is there any suggestions?

Answer:Satellite L850 wrong blank DVDs size and recovery media creator error


Don?t think that your ODD drive is faulty.
Fact is that there could be always an compatibility issue between the disks and ODD.
As far as I know user manual provides some info about good tested and compatible CDs and DVDs.

Would recommend using a disk which were the compatibility was tested.
Furthermore I recommend TDK ?R standard. My experience was good using such disks?

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Relevance 81.59%

Hey There Guys. Last Time I have some problem. One day I was going downstairs. There was a water and I was holding my laptop. But I slipped down and my laptop fell down from the stairs. I was really worried. So I hurry carried him up. Powered on and BAM. It didn't load Windows 8.1 but it Showed something like: "No Bootable Device Found. Please Restart". First I though It was HardDisk Problem.. So I brough HDD to my Uncle. He tested HDD on other Computer a He said that HDD is OK. So I tried to Remove and Insert HDD Back but Still any Change.. . I think my Uncle is Right... I even tried to Make Bootable UEFI Windows 8.1 Setup USB Disk. Setup Loaded Successfully. But It was Stucking at "Setup Is Starting" about 4 Hours. So I powered him Down.. Then I tried Setup Again. I googled some help with DISKPART. But there is even Problem that when i open Setup CMD (SHIFT+F10) and Type /diskpart it just shows something Like:
Microsoft DiskPart version 6.3.9600
Copyright (C) 1999-2013 Microsoft Corpation.
On Computer: MINWINPC
It doesn't show up DISKPART> over 3 Hours.. (It HAS to.)

So I don't know what to do. .

Please Guys Help me. I'm just 14 Year Old Boy.

My Laptop is Toshiba Satellite L855-14C

Answer:Problem with My Toshiba Satellite L855-14C

I think the HDD may have bad sectors, possibly in the boot sector area.

Connect the HDD to another PC, run this utility to check the SMART status and check the number of bad sectors/blocks.

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Relevance 81.59%

How can I get the Toshiba Utilities for my laptop? I can't find them on my hard and there was no supplementary media media when I bought it. I need to remove or set a Supervisors Password to reach the extra functions.

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Relevance 81.59%

Hi, i have toshiba satellite laptop. I want to replace my fan, since its making wierd noise when it speeds up, but i cant find suitable replacement anywhere. Model nr. Of my fan is KSB06105HB, i found one from aliexpress thats almost the same KSB06105HB-A, but they said its not suitable. Can someone help me find the right one? Heres a pic of my fan:

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Relevance 81.59%

I have a toshiba Satellite L855-10P and my webcam was working fine until today when, during a skype video conference, it started showing black lines a bit like static and the quality decreased significantly. I used the webcam application to check if it wasn't an internet issue and the same problem occurred.

I restarted the computer and removed the protective plastic from the webcam and nothing changed. It's a brand new laptop, it's only 2 months old. Is there anything I can do to find out the nature of this problem or should I just go ahead and use the warranty?

**Edit: I changed the quality to 1280*700 and the image had great quality but when I changed it to anything lower than that quality the static came back.

Message was edited by: FranPicoto

Answer:Re: Toshiba Web Cam issue on Satellite L855-10P

Have you tried to reinstall Toshiba Webcam driver?
Latest version you can find on Toshiba support page -

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Relevance 80.77%

Hi. I have a Toshiba Satellite L855 and when I was using my webcam on Skype it stopped suddenly and now it is showing only white and black lines( see attachment). I have tried a few things like updating the driver, uninstalling it and again installing and still it doesn't work. Can someone help, please?

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Hi guys,

I'm new here, i've used my laptop for 3 years and yesterday i decided to reinstall the windows, the only problem is that i lost the Toshiba original theme and can't find it.Could somebody answer me what may i do

All the best

Answer:Satellite L855-12z - lost original Toshiba theme after windows re-install

When you reinstall windows using original recovery image and use notebook with factory settings all should be the same as before.

Have you installed Windows using original recovery image or Microsoft installation dis?

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Relevance 77.9%

Hi, tried twice now to create recovery media on 32GB flash pen.

First time failed during verify process saying there was a difference between files, second time failed during recording process, sorry but do not have error codes, is there a log I can look them up in?



Answer:Unable to Create Recovery Media on Toshiba Satellite C850

> is there a log I can look them up in?
From my knowledge, NO.

Try to format the USB flash memory stick and try again. Also you should try another USB stick

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Relevance 77.9%

Hi tried twice to copy recovery media to 32GB usb flash drive, failed both times.

First time failed on verify, second time failed on recording with error,


Any ides appreciated.



Message was edited by: Big-Ray

Answer:Re: Unable to Create Recovery Media on Toshiba Satellite C850

how many threads do you want to open about one and the same theme?

Follow the first one!

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Relevance 77.9%

Hiya all.
I have the above laptop however the backup partition has been damaged and no longer viable to use for recovery. I am looking to purchase the RECOVERY MEDIA ON USB.

The issue I have is "Where can i purchase it from"? Each link i try ends up been a dead link or i get the message no longer available in UK since March 2017 which gives a link to Toshiba EU. I can't seem to find a link for purchasing the recovery media.

Any assistance would be great please

Many thanks
Kind regards
Tony (UK)

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Relevance 77.08%

i need to uninstall to upgrade to win 8 on toshiba satellite P850-12BZ

Answer:Satellite P850-12BZ - How to uninstall Toshiba media recovery centre?

Go to Control Panel -> Programs and Features to uninstall the Recovery Disc Creator to avoid the Optical Drive problem in Win8.

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Relevance 77.08%

On the Satellite L855-12G is there a setting or software (utility) that will show the OSD when using the FN/Media keys?


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Relevance 76.67%

I tried to make a recovery from an usb stick. I have done the recoverymedia with the "recovery media creaotor" by toshiba and it was sucessfully done.
After i started the recovery it aborted at maybee 80% (i cant say it bacause i wasnt in the room, i think i had to choose 2 or 3 times the yes button that I inserted the next disc even if I used an USB stick ).
Now i cant even start the laptop i just can choose between 3 options(loading recovery data & starting bios) and the laptop isnt recognizing the usbstick anymore (the recovery data is still on the stick)

Answer:Satellite L855-150 recovery aborted now i cant start it

Enter BIOS settings, set it to default settings and restart your notebook with USB placed in USB port. Press F12 at start-up and check if USB is listed as bootable device. If yes try to start recovery image installation again.

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Relevance 76.67%

I got Toshiba Satellite L855-B412 which I bought last year which came with windows 8.
I upgraded to windows 8.1 through windows store and then updated the system derivers for windows 8.1
then I backup the system on 2 DVD's using system backup utility from Toshiba.

When I restore system from those DVD's will I get windows 8.1 or the old windows 8?

Answer:Satellite L855-B412 - Making recovery DVD's for Win 8.1

Toshiba recovery media creator doesn't create recovery image from actual operating system but just copy original recovery image designed by Toshiba.
With other words after usage of recovery discs you will have identical Win8 version as you got it with your new notebook.

2 more replies
Relevance 76.26%

Hi Folks,

I finally got round to buying a USB DVD drive in order to create recovery discs for my NB200-10Z. I got the following:

* Samsung SE-S084C, External USB 2.0 Slimline 8X DVD Writer, Black

I have twice tried to create a recovery disc and am now left with two trashed DVDs. The error codes in the error window are:

Error Code: 0E01B5-26-2A040803
Error code: 02016F-3C-00000000

The first time the burning was stopped, the second time the verify failed.

Can anyone shed light on this?

Answer:NB200-10Z: Can't make recovery disk using TOSHIBA Recovery Disc Creator

Hey mate,

Which disks you are using for creating a recovery disk?
I had a similar issue that it wasn?t possible to create the recovery medium so I bought blank DVD?s from another manufacture (Verbatim DVD-R) and this worked!!!

It seems that DVD-R mediums working good instead DVD+R?
It?s worth a try!!

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Relevance 75.44%


Windows 8 overs the option to write a Recovery on USB drive for Reset,Restore etc.
Toshiba comes with the Recovery media Creator .

Is there any difference between those two ? Do i need to do the Recovery that windows 8 provides
but also use Toshibas software to create the Recovery disks ?

Thank you in advance.

Answer:Toshiba recovery Creator VS Windows Recovery Drive

Every Toshiba notebook offered with preinstalled operating system is preinstalled with Toshiba recovery image. This recovery image is created by Toshiba and it is created for certain notebook model.
With other words created recovery image is created for each notebook model with specific hardware platform. Such recovery image contains operating system, all necessary drivers for certain platform and Toshiba specific tools and utilities.

This recovery image is saved on HDD. Using preinstalled Toshiba recovery creator you will create bootable recovery media and using this media you will be able to install this recovery image on HDD. After recovery media installation you will have ?factory settings? again.
This recovery media can be used if there is some problem to start HDD recovery installation, in case when HDD is defective and you need new one or if you make HDD upgrade.

This recovery image has nothing to do with any Windows option. It is Toshiba specific solution for notebook owners.

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I just bought a new SSD (840 EVO 250GB) for my L855-149 and I would like to reinstall windows 8 on that new SSD. On top of that, I would like to migrate all recovery partitions that are present on the factory HDD.

What is the best way to do this?
Is there some Toshiba tool for that? I do not have any installation disks for Windows 8.

Please advise.

Answer:Satellite L855-149 - migrating Windows 8 to new SSD, including recovery partitions


On Toshiba notebooks you can always find a preinstalled tool called Toshiba Recovery Medium creator.
This tool creates the Recovery Medium (disk or flash USB stick)
Using such recovery medium, you will be able to set the notebook back to factory state, including all the partitions which were available on the first day of purchase.

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Relevance 74.21%


Does anybody know where i can get Toshiba recovery creator on net and download it?????
I tried on Toshiba web side but i didnt find it.....

Answer:Where i can get Toshiba recovery creator


This tool is part of the Toshiba image.
It cannot be downloaded!


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Relevance 72.98%

Recently purchased Toshiba Satellite C660-21Z and tried to create recovery discs as recommended. Recovery Media Creator consistently fails on both Disc #1 and #2 with error messages during validation:

Failed to read E:\sources\boot.wim (Error Code 020150-20-00000000).

Have tried different DVD types without success. Anybody able to help?

Answer:Recovery Media Creator failing to create system recovery discs


Check please THIS thread and i hope you will find solution to this.

Good luck

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Relevance 72.57%

Hi where can i download toshiba recovery disk creator?

I have this model [Satellite A300-146 PSAJ0E| 50528] .

I cand find it maybe i uninstal this utility..:/

Answer:Where can I dowload Toshiba Recovery disk creator?


Toshiba Recovery disk creator is part of the Toshiba image.
This Recovery Disk creator software creates the Toshiba disk using the Toshiba HDD recovery image files.
If you delete such image files, this tool will not help you even if you would be able to install it again.

By the way: I found such Toshiba Recovery disk creator on Toshiba Australian page for download

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Relevance 72.57%

I have Satellite A300-148 laptop
Since I bought I tried to create a recovery disc to format my laptop but whenever I try to open "TOSHIBA Recovery Disc Creator" this message pops up in my face:
ERROR: (5) "Access to C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\Setenv.ini was denied."
What should I do ?

Answer:Cannot start my TOSHIBA Recovery Disc Creator


I don't know what is wrong there but only thing you can try is to install operating system with recovery image in hope after clean OS installation this tool will work properly.

The recovery image is saved on second HDD partition and to start recovery installation press F8 after starting your notebook up. In advanced boot options choose the first option ?Repair my Computer?. When System recovery options are shown please choose the last one ? Toshiba recovery option. After doing this just follow the menu on the screen.

When OS is installed try to use Toshiba Recovery Disc Creator. I recommend you to use high quality DVD-R media.

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Relevance 72.57%

Hello, I have a problem with my netbook Toshiba NB200-10z, when I run Toshiba recovery disc creator I get the window with:

The unit or network connection to which the link refers "recovery disc creator.lnk isn't available.
Make sure that the disk is properly inserted or the network resource is available and try again

How can I fix it?

Answer:Toshiba NB200-10z - recovery disc creator.lnk isn't available

Do you want to create recovery disc or recovery image saved on USB flash media?

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Relevance 72.16%

I somehow dont have a recovery partition on my hard disk but have Toshiba Media creator on my desktop?

Images below:

No Recovery Partition?:

+Message was edited: not working links have been removed+

Answer:No Recovery Partition - Recovery Media Creator issue


It looks like the Recovery Media Creator Software is still installed but the HDD Recovery partition has been deleted from the HDD.

Therefore the recovery media creator cannot access the HDD recovery partition.

What to say?. In such case you will not be able to create the recovery medium :(

But you could order such disk from here:

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Relevance 71.75%

Hello. This is my first time in this forum.

But to get to the main point, I have lost but recovered the Toshiba Recovery Disc file to a temporary location on the c: drive.

But it still doesn't seem to be working.

Here is some information on my laptop:

Toshiba L300-1BV

Intel® Celeron Processor 1.66Ghz

2GB Memory

Intel® 4 Series Express Chipset Family Graphics Card

So except from using the f8 button and selecting repair your computer and then selecting Toshiba HDD recovery Utility, is there any other button that can restore my computer to its origional factory state?



Answer:Toshiba Recovery Disc Creator Lost! Any other way i can restore?

Have you tried...looking at the documenation (owner's manual) for your system?

Or the Toshiba website?


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Relevance 71.75%


I have Qosmio F60-11F and I install windows 7 ultimate 64 bit, I install all drivers from Toshiba site.
I need to install TOSHIBA Recovery Disc Creator & TOSHIBA Recovery Media Creator utilities; I search in Toshiba site but nothing there.
Can anyone help me to download those utilities?

Answer:I need to install TOSHIBA Recovery Disc Creator on Qosmio F60-11F

Why you need these tools?
If you have installed your own OS version these tools are useless and due to this they are not offered for download and installation.
These tools you can have if you install Toshiba recovery image only.

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Relevance 71.75%


I just upgraded my Toshiba Satellite L550-130 from Vista to Windows 7. Does the Toshiba recovery disc creator which is still installed also work for Windows 7?
Then I will go and buy some blank DVDs..

Thanks and grettings,

Answer:After Windows 7 upgrade can I use the Toshiba recovery disc creator?

Hey mate,

I doubt that this will work. I mean after Windows 7 installation there are no image files that you can burn on the recovery disk. So it will not work in my opinon.

If you don?t believe, just try it and post your result here! Blank DVDs are really not expensive ;)

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Relevance 71.34%


I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

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Relevance 70.93%


Having just got my P300, i tried to create a backup using the TOSHIBA Recovery Disk Creator.
Having inserted a 4.7GB disk into the DVD drive, and backing up, when it was verifing, a message popped up saying:

"Failed to read the following file:

Error code: Blahblahblah
Failed to create Recovery DVD 1"

It is clear to me that there wasn't enough memory on the disk for it to complete. The disk size had also shrunk by about 0.5GB.

My main question is:
Do you need to use a DVD-R disk, or a DVD+R disk? Also, is a panasonic disk the best type of disk to use?

Please help.
Thanks, JoeC.

Answer:Satelite Pro P300: TOSHIBA Recovery Disk Creator error

It looks like Verify failed.

Ensure you are using a decent brand-name disc. TDK are good.

The cheap discs use cheap dyes, and have problems with some drives, and dont last long.

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Relevance 70.93%


I have Toshiba Satellite A300 model, The original OS came with it is Vista 32-bit. I have recently upgraded the Laptop to be Windows 7 Ultimate.

I have downloaded all the applicable programs associated with Windows 7 32-bit, until now all have worked perfectly smooth... However I have searched for the Toshiba Disc creator and have found none in the download page of Toshiba.

This is the link I use: E_RSL_DRIVERS

If someone could help me out in this and redirect me to the download page of Toshiba Disc creator (For Windows 7 32-bit). would be appreciated


Answer:Satellite A300 Toshiba Disc Creator (for Win 7 ?)

The Toshiba Recovery disk Creator is available only in connection with the original Toshiba image.
You cannot download this tool.

Check also this thread:

It's about the same theme...

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Relevance 70.52%

I have a new XPS 8900.  I want to create recovery media on external Hard Disk Drive.  I took a 40GB HDD, and using Windows Disk Management, I created two NTFS partittions. about 19GB.  Once I started  recovery media creator, it changed partition scheme to a 32GB FAT32 and an 8GB unallocated.  Why does this happen?  I was told only 16GB is needed for the recovery media.  I thought I could use this 40GB HDD to hold two recovery partitions. 

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Relevance 70.52%

hi there im looking for software that will make a recovery disc .i dont mean make a back up of my harddrive.for example ive bought a new laptop it came with software called toshiba recovery media creator it used 3 dvd`s to make recovery disc`s that will wipe my laptop and put it back as if i just bought there software like this that i can use on any make of pc.

thanks.hope some one can help i know i went on a bit but ive asked other people and they just think i want something to back up my pc and every thing on forever explaining

a million pounds for anyone who can help

Answer:recovery media creator

Look under the CONTROL PANEL. There's usually a little applet for this very purpose.

It may be called TOSHIBA TOOLS or TOSHIBA RECOVERY or ?? something like that.

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Relevance 70.52%

I am trying to use "Recovery Media Creator" loading on to a 16Gig USB drive.
The program instructs me to insert a USB flash drive greater than 12 Gig which I do.

It then says that the drive will be formatted and then comes up with "Format Failed (Error Code: 040E49-04-00000000)" and the USB drive becomes unreadable. Using Windows & Disc Management tool I can then format the drive and use it becomes useable except for "Recovery Media Creator".

I have formatted as FAT32, NTFS and exFAT but none work.
I have tried two USB flash drives, both behave the same.

As far as I can tell, there are no partitions on the drive and I have successfully used "Recovery Media Creator" on one of the drives in the past. I want the files to restore another computer, something else that I have done successfully before.

I can burn the data using DVDs but the DVDs didn't work so I want to try the USBs. I have read a few threads along these lines but have not found any answers so far. I am sure that there is a simple explanation but I can't find it.

Answer:Recovery Media Creator and USB

Usually the creation of the Recovery medium using the USB flash stick should work properly.

I read in some other threads that the preinstalled antivirus software could cause similar problems… so I recommend you to disable antivirus and any other security software… then it should work

Other guys said that deleting the partition completely and creating a new simple volume would also work.

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Relevance 70.52%

In the beginning Recovery Media Creator bugged me to back up these "modest" 14 GB (FOURTEEN GB!!!!!!!! <arrrggghhh>), but I had neither an USB-stick nor a 100 pieces spindle CDs and time at hand. <sarcastic grrrrin> (Well, I know it should back up to 3 DVDs, but I remember times when I got 40 to 50 3.5" discs or later the same amount of CDs. <g>)

Now that I got the stick TF app won?t start any longer. Tried to set original drive letters,... to no avail.

As I wouldn?t trust in a set of 3 DVD-Rs anyway I grudgingly ordered the DVD set for 35 bucks. (!!!!!!!)

Still, I WOULD like to know how to get this running.

Answer:Recovery Media Creator no go

Hi G

I'd like to help you but I am not sure how since there are ... ehm .. some unclear sections in your post. :)

First - I assume that You want to start the Toshiba recovery media creator - right?
And I guess that something goes wrong :)

Tell us what is happening? can you see that application in the programs-list?
If so, what happens when You click on it? Any errors? If yes, please say what the error is.

Also please tell us what model you got.

L123-123 or something...



7 more replies
Relevance 70.11%

I bought this laptop 2nd hand in the last two days with the factory default reset. However, I could only burn the 1st 2 out of 4 recovery discs using Toshiba Recovery Disc Creator.

I am running Vista Home Premium SP2 32bit. I booted to F8 reset to factory "out of the box" settings which went fine. I did this in case there was a glitch when the previous owner restored the factory settings.

As it had SP1, I installed SP2. I have upgraded the BIOS from 1.1 to 1.4, the latest. I have also installed the latest version of Recovery Disc Creator for L500D, after uninstalling the old version.

Downloads have been from

I have changed to another brand of blank DVD. I have ticked and unticked "Verify" in the Recovery Disc Creator. I also have the latest Toshiba Disk Creator software version installed. I have tried burning discs 3 & 4 separately from the whole set

I get no error message, only that the 3rd disc progress bar never quite finishes to the end. The previous owner never created a set of factory restore discs. Any thoughts would be appreciated.

Answer:Toshiba Recovery Disc Creator only burns 1st 2 of 4 discs for an L500D Laptop

Hi peter333,

Try again but this time start the 3rd disk just before you go to sleep. After 8 hours or so it may complete.

I had to do the same above for myself for the creation of my compaq laptop discs.


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TOSHIBA Recovery Disc Creator gone a bit loopy.

When i select TOSHIBA Recovery Disc Creator from start menu all i get is

"Windows cannot find'C:\Program Files\TOSHIBA\TOSHIBA Recovery Disc Creator\ ToRDC.exe', make sure you typed the name correctly, then try again."

It may have been me being over zealous with right click or delete. I don't right click delete on windows folder anymore (he he he) joking honest.

Anyway any help really appreciated.
Thanks in advance

PS: forgot to add that i do not have the recovery disc, Should have as i bought the laptop new from argos...

Answer:TOSHIBA Recovery Disc Creator issue - Windows cannot find ToRDC.exe


Check if the ToRDC.exe can be find in C:\Program Files\TOSHIBA\TOSHIBA Recovery Disc Creator folder.

It seems like the exe file cannot be executed.
If it?s no available then you will not be able start this application.

Unfortunately, it?s not possible to download the Toshiba recovery disk creator.

1 more replies
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I have a Toshiba Satellite C650 bought in 2010, with Windows 7. I use pre-installed 'Toshiba DVD creator' to save stuff.

Recently, each time I burn a DVD (saving options: complete veryfing and close DVD), save it but when it supposed to start veryfing proccess, the DVD tray opens and a message appears ('DVD not correctly saved').

But the curious thing is that if I read that DVD in my laptop or even in another computer, the DVD seems to be correctly burnt, all folders and files are read. The amount of bytes is exactly the same as in the hard disk. The only problem is the DVD can't be verified.

This didn't happened at first, when I got my laptop. It seems a sort of 'incompatibility software' problem. I don't have many programs installed in my harddisk, but problems began after installing Microsoft's Essentials anti-virus.

I tried disabling 'permanent protection' in the antivirus, then reboot the computer and burn the DVD, but the problem persists. As I said before, the DVD seems to be correctly burn.

How do I solve the problem? What if I download a more recent DVD creator version?

Thanks in advance!

Answer:Satellite C650 - Toshiba DVD creator - saves but not verifies


I had some problems burning the recovery disks too.
I had problems with different DVDs from different manufacturers.
Finally I could solve this using the DVD ?R from TDK? Verbatim worked too but I will stay with TDK DVD ?R.

On the Toshiba knowledge base portal this document was published:

+ODD Firmware Update to fix problems with the Toshiba Recovery CD creator+

It seems that for some CD/DVD drives the new firmware was published?
You can check if your CD/DVD drive is mentioned there and maybe an firmware update would solve this.

5 more replies
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My recovery media creator is not working. Its showing that "No HDD recovering area"
what to do for making a HDD recovery area??

Answer:Recovery Media Creator is not working.

The message on the screenshot says: No HDD recovery area

This means that the recovery media creator software cannot find the image files which are stored on the HDD recovery partition.
There are different reasons for that…

One of the reasons could be the missing HDD recovery partition or the files (image files) have been deleted…

3 more replies
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Hello everyone, first of all, I don't know if this question should be in this catergory, but I thought this would be the best to post in.

My question is about the Recovery Media Creator procces. I was about to create the recovery DVD and I noticed there are several Recovery Media options (Recovery Media 1 to Recovery Media 3).

My question is, what are the differences between them? Does it matter if I only check one of them so I would need less DVD's or a smaller USB?

Thanks in advance.

PS. excuse my grammar or bad explanation if there is any mistake.

Answer:Question about Recovery Media Creator


As far as I know there is no difference between the Recovery Media 1 to Recovery Media 3.
This info shows you ONLY the amount of needed disks.
If you create a recovery media using a DVD, you will need probably more than one DVD disk.
In case you will create an USB recovery medium, you will not need different several USB flash memory sticks.

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Hi everyone

I am hoping someone can please help me.

We have recently purchased a L750 laptop and I have tried 3 times to create the recovery media and just when I get to the end of the first disk it comes up with an error can't write file or something similar to that, has anyone else encountered this problem and how did they fix it?

Many thanks


Answer:Error when using Recovery Media Creator

Problem is that you cannot fix anything. Either it works or not.

Generally speaking, if your notebook has ?factory settings? and you didn?t change anything, recovery disc creation should work properly. What you can try is usage of different empty media. I recommend you to use high quality media like TDK or Verbatim.

Please try it again using one of these empty media.
And yes, please use DVD-R discs only.

2 more replies
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I have this T130 laptop and I want to create a recovery media by using a USB drive and the Toshiba Recovery Media Creator. Only the USB drive I use (Sandisk Cruzer 8GB) doesn't work with this program. Any solutions to get it work?

Answer:Recovery media creator on T130


check in User's manual if it's possible to make a recovery usb stick. As i know, for some Toshiba models you can do it. Personally, I have never made a recovery usb stick. I know how to do a bootable Windows usb stick. If you need it, then I can explain.


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I have just bought a White NB200 and noticed it does not come with a DVD for Windows 7 in the event I ever need to install.
I was advised by the sales person in the shop that I could save a copy onto a USB drive by using writing a recovery disk.
I presume 'Recovery Media Creator' is the best way to do this.

I booted it up and it says it will be 6.7Gb. I do not have a USB thumb drive this size but have a portable HardDisk (250gb) with 120gb to spare.
Even though I can view the drive in Windows Explorer / My Computer, the Recovery Media program says 'Please instert a USB drive with memory greater than 6.7gb' everytime I click the 'create' button.

Can anyone assist?

Answer:NB200 - Recovery Media Creator and USB HDD


I doubt you can use the USB HDD in order to create an recovery disk image.
The Toshiba recovery disk creator has been designed in order to create an bootable recovery disk!
It has not been designed to safe the Toshiba image on the HDD!

So if you want to use the Toshiba recovery disk creator then you have to purchase an USB CD/DVD drive which would allows you to burn the Recovery image on a DVD

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Hello eveyone, in the last days i install Vista home premium 64 bits on my Satellite A200-1DY PSAE3E and unfortunatelly I have lost the Toshiba programs.

For me it was very useful toshiba disk creator, and i like donwnload it if its possible, but i cant find this great program.

Can anyone tell me where i can download this?


Answer:Where i can download Toshiba Disk Creator for Satellite A200-1DY PSAE3E

You cannot download this additional software.
The Disk Creator can be installed only using the Toshiba recovery CD. The software is a part of the image on the Recovery.

The point is that you have purchased the notebook with an OEM licenses and such additional software can be used only in connection with the Toshiba image.

Unfortunately but a full version cannot be downloaded. If you wan to use it on a different OS you will have to purchase it

Regards amigo

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On my P200-13k I have Toshiba Disk Creator installed.

When I launch it I receive few errors :

this error popup when I close it

The DVD writer is a TSST Corp CD/DVDW TS-L632D (TO04)

Any idea why ?

I didn't find anything with google about these errors nor on the toshiba knowledge base

Thanks by advance


Answer:Error message with TOSHIBA DISK CREATOR on Satellite P200-13k

I would suggest you to backup all your data and recover the machine. I am not sure why the error occurs or what the reason could be but usually this should be fixed by reinstalling the system with the recovery media (or HDD recovery) because the system is afterwards on factory defaults which should guarantee that the software works without any problems.

If the problem persists I would check the RAM memory, maybe it´s faulty and causes this errors.


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I have a brand new Port?g? Z30-A-182, have installed my office and virusscan and now want to create a set of Recovery DVD's using Recovery Media Creator.

I use a Samsun external DVD-writer and DVD+RW disc's.
I keep getting the error 0E01BA-49-00000000 when the software wants to start writing to the DVD.

I searched the internet and this seems an error which occurs frequently and does not get solved using other type of discs.

How do I solve this error ?
I saw that I can BUY a set of recovery discs with Toshiba online, but that can not be the purpose with a brand new pc ???

Answer:Portégé Z30-A-182 - Recovery Media Creator Error

Can you plese test functionality when you try to create recovery USB stick?
I have machine without ODD too and I have created recovery USB. It is for me more komfortable than using DVDs.

By the way: in the past i have created recovery DVDs using DVD-R medias only.

Check also this thread.

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I own an Ei system laptop but cannot make a recovery disk set because this message comes up;
(When I click on: Start>Programs>System Recovery>Recovery Media Creator)

"A Recovery set has already been created for this pc.
You are not allowed to create another set."

Along time ago when the computer was new, I started the Recovery Media Creator but I think someone shut the computer down before the process was completed and I haven?t tried it again until now.

So I do not have a recovery disk and can't make one.
Could someone please help me make a recovery disk?

Answer:Reset Ei system Recovery Media Creator


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I just bought a z830. Is there a way to create the recovery discs with other software than the provided "Recovery media creator"? Apparently "Recovery media creator" only works with DVDs or a USB disc, which i dont have. I would like to have the image of the recovery material on my external hard drive and burn to disc when needed.

If i create an image of the recovery partition with another software, say Adonis True Image, can this be used to turn the laptop to factory settings?

Answer:Recovery Media Creator alternative method

> I just bought a z830. Is there a way to create the recovery discs with other software than the provided "Recovery media creator"?
If you want to create recovery disc that contains Toshiba recovery image than the answer is NO.
> Apparently "Recovery media creator" only works with DVDs or a USB disc, which i dont have.
And where is the problem? If you have money to buy notebook for 1000 Euro I presume you will have 15 Euros to buy 8GB or 16GB USB stick and create recovery media.
> I would like to have the image of the recovery material on my external hard drive and burn to disc when needed.
Unfortunately this will not work. You can copy recovery image to external HDD but you will not have access to it when you want to start HDD recovery procedure.
> If i create an image of the recovery partition with another software, say Adonis True Image, can this be used to turn the laptop to factory settings?
I don?t think so. Toshiba has designed own procedure how it works to avoid illegal usage or modification of recovery images.

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I have upgraded Toshiba Satellite A200-1AE from Vista Home to Vista Enterprise, but now I can't find TOSHIBA Disc Creator and DVD MovieFactory for TOSHIBA software.

Any idea how to get these software?

Thanks, Bojan

Answer:Satellite A200-1AE: Toshiba Disc Creator and DVD MovieFactory missing after update

It seems your Vista upgrade has overwritten the previous settings and therefore the applications like TOSHIBA Disc Creator and DVD Movie Factory disappeared?

Did you search everywhere???

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I had Windows Vista Home Premium pre-installed on my Satellite A200.
I wasn't satisfied so i changed it to Vista Business. Where i can find programs as in the topic?
Toshiba Disc Creator & Ulead DVD MovieWriter for TOSHIBA


Answer:Satellite A200: Where to download Toshiba Disc Creator & Ulead DVD MovieWriter

Hi Lukasz

Sorry for this bad news but this is not possible.
The single programs mentioned in your post above are only a part of the Toshiba image.
This image can be found on the Toshiba recovery CD.

This additional software is not a Toshiba own software but it belongs to different software developing companies and it's not possible to download it from the Toshiba page.

Best regards

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I have an A200-1AI (PSAECE) running Windows 7 64-Bit Ultimate with 3Gb RAM and a TEAC DV-W28ECT Combi-Drive...

Everytime I try to create a DVD/CD or anytype of media using Disc Creator I get 6 or so Error messages :-

Unexpected Error Occured.

This error message appears 6 times when I run the software and select either Audio or Data option.
Then the normal file transfer window associated with the software followed by 6 more of the same error messages, and the software FAILS to burn anything..... When the software is closed it does so with 6 more error messages before closing...

The laptop came installed with Vista 32-Bit and I formatted the computer before installing Windows 7 64-Bit as a clean install....
No problems were encountered at anytime during this process, infact the laptop has been better than ever.... until now :)

I have previously had Roxio 10 installed as my burning software but I just couldn't get on with it so took it off in favour of Toshiba Disc Creator (As its FREE!!!)
Also Media Player and Windows itself burns CDs ok....

I can provide more info if required....

Answer:Satellite A200-1AI (PSAECE) Error message using Toshiba Disc Creator

Hi mate

May I ask you where did you get the Toshiba Disk Creator for the Win 7 64bit OS?
I checked the Toshiba European driver page and there is nothing in the Satellite A200 area.

In my opinion the error message appears because you are using software which is not compatible with the installed Win 7.

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My L500 wants me to update my CD creator and when I do the computer tells me that it can only be done on 64 bit OS.

Which it should be preinstalled from Toshiba.
Sattelite L500 PSLS3E-01T00VN5)

Answer:Satellite L500 (PSLS3E) - Can't update Toshiba CD Creator on Win7 64bit

Hi cba1,

Is this update necessary or can you ignore this update message?
In my opinion updates only necessary if something doesn?t work properly?

I don?t use Toshiba CD creator because there are some good alternative (freeware) programs, like CD Burner XP. Have you ever heard of that?
If not it?s worth a try!!! ;)

4 more replies