Computer Support Forum

Built in Webcam - Driver open fail

Question: Built in Webcam - Driver open fail

I?ve only had my Toshiba laptop since October and the built in webcam has been working fine until yesterday!

When I click on it to turn it on it comes up with a message saying:
''Webcam driver open fail. Please restart camera or computer''

I have tried restarting in many times but still the same message keeps coming up
Can anyone help me please?!

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Preferred Solution: Built in Webcam - Driver open fail

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Answer: Built in Webcam - Driver open fail

Here in the forum are already threads about this issue.
An user named Akuma posted an interesting solution for this problem so try it. Maybe it will help you.

By the way, which Toshiba notebook do you have?

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I have a Satellite M305d-s4830.
My PC's operating system is Vista 64bit.

Cam and mic were working fine until one day the camera assistant software started showing a messagebox saying that: "Webcam driver open fail. Please restart the camera or computer."

Since then I tried everything that comes to my mind, but I think neither the cam nor the mic appear in the device manager. I also have the recovery disk for Toshiba.

What am I supposed to do?

Thanks in advance

Answer:Satellite M305D-S4830 - Webcam driver open fail - Now webcam & mic does not work


> Since then I tried everything that comes to my mind, but I think neither the cam nor the mic appear in the device manager
Hmm? you mean the cam is not listed in device manager?
Neither an unknown device nor near a yellow exclamation mark?

Sounds like hardware issue? but try to recover the notebook using recovery disk.
If this will not help then it means that there must be something wrong with the cam?

I read in the net that some people had a similar issue.
The webcam worked when opened the laptop lid only halfway.
But webcam disappeared when the lid has been moved up.
Possibly there was an loose contact between the cable and cam?
In such case the ASP technician should check the notebook?.

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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12

all help is much appreciated


Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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Hey guys

just got my mate to upgrade me to win 7 64bit.
Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?

"webcam driver open fail. Please restart camera or computer"


Answer:Portege M800: webcam does not work Win 7 64bit - webcam driver open fail


Seems you have used wrong or not compatible webcam driver/software?
You should use an Win 7 64bit Chicony webcam software.

> Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?
The Portege M800 Win 7 drivers are available on the Toshiba European driver page.
You will find also the Win 7 64bit Webcam driver

Please remove firstly the old driver, then reboot the unit? clean the OS using CCLeaner? reboot the unit again and then install the Chicony webcam software.


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my laptop specifcation here : ( [A300 - 1G5|] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...

Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail


I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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Installed Webcam driver ( )
When load PC error: " WebCam driver open fail. Please restart camera or computer "

What can i do ???

HELP, plz )

Answer:Satellite L300 - WebCam issue: WebCam driver open fail

Have you installed service pack 1 for Vista and latest windows updates?

If not, please update. One thing you could try is to completely remove the drivers, using some registry cleaning tools like ccleaner and reinstall camera drivers.

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?

Sorry if some of this doesnt make much sense, im not entirely "computer savvy"

I hope somebody can help,


Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.


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Webcam Driver Open fail. I get this prompt every time I start up my computer with the suggestion to restart driver of computer. Neither of which does any good. I've attempted uninstalling and then installing a new driver from the manufacturers website (Toshiba Satellite A305D-S6914) where there is a driver available. The webcam does work, but only when my laptop is partially closed, which more or less defeats the purpose of a built-in webcam. What's more, the webcam driver won't even show up in the device manager unless it is partially closed.

Any suggestions for a next step? I'll be contacting Toshiba as well but I figured I'd cover my bases as this appears to be a widespread issue with Toshiba, so I don't have much faith in what they may or may not be able to tell me.

Answer:Webcam Driver Open Fail

Almost sounds like a broken wire running from the motherboard to the webcam. I would definitely send this laptop in for a warranty repair.

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I'm a very new user in this forum, expecting your expertise help for the following issue.
I use Toshiba L300, after upgrading (custom install) my OS from vista home premium to windows 7 professional, my webcam does not work. It uses chicony camera assistance software for toshiba. Everytime, I get an error message "webcam driver open fail. restart your camera or computer". I checked the toshiba support site for dirver update, but it says the vista driver for that webcam is compatible with windows 7 as well. I reinstalled/restarted several times, however, I can't make it work anyway! Help me please. Thanks.

Answer:Webcam driver open fail. Please restart ...


Device manager method is always the cure.

Right click on the webcam in the device manager. Update driver software. Browse. Let me pick. Have disk. Browse. Now navigate to and double click on the Vista installer's .inf. (You might have to extract from the .exe first by running it.) Hit ok, possibly next too then let it install.

Reboot if needed after.

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"Webcan driver open fail. Please restart camera or computer" - This error message appears when I try to open or use my built in webcam.
I am running windows vista.

The webcam has worked fine for the last 12 months.
I have tried installing the driver software again.
Also doing a system restore and nothing seems to work.

Anybody got any ideas/solutions

Answer:Satellite A - Webcam driver open fail

Hi buddy,

What Satellite A notebook you have exactly?

Did you already reading other similar threads? Here in forum you can find a lot of information about this webcam driver open fail error message. In most cases a recovery installation from Toshiba recovery disk can help to get rid of this. :)

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I try try to solve my problem

Error: webcam driver open fail

Answer:Satellite A300-20A - webcam driver open fail


You should use the Toshiba Forum search option.
Then you would find a lot of threads about the theme.

In most threads you will find the recommendation to reinstall the webcam software.
I think this should help you.
So visit the Toshiba driver page and download the webcam software for the notebook model. Before you would install the new software, I recommend removing the old from the system.

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After disc format (T HDD recovery, Vista 32 b) there is no "toshiba face recognition" aplication.
After instaling Camera Assistant Software there is only error: Webcam driver open fail. please restart camera or computer.
Camera is turned off and i can't turn it on, restarting the computer doesn't give any effect.

Could anyone help me?

Answer:Satellite A300-1EH - Webcam driver open fail


I see you are using Vista?
Well, first of all you should ensure that Vista is up to date!!!
You have used recovery and this means that Vista needs to be updated to the latest state!!!
All service packs and other patches needs to be installed.

Then remove the webcam software from the system, clean the registry (CCleaner, etc?) and after new reboot try to install the webcam software again?

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Sorry! But what going on?
I had reinstall this drivers of webcam. But problem is the same.

Skype is not working!!!

Answer:Satellite U400 - webcam driver open fail

Can you start and use cam in ?Camera Assist Software??

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Anyone know what I need to do to sort this - when I try to open the webcam I get the message "webcam driver open fail. please restart camera or computer" - I closed down then restarted but made no difference.


Answer:Satellite P200 - Webcam driver open fail

Hi andyjennings,

Have you already tried to reinstall the webcam driver? I never received such an error message but usually reinstallation the driver should work. You can download it here: > Support & Downloads > Find an authorized service provider

Good luck! :)

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Helloe everyone,

I have Satellite L300-110, and i have an issue with the web cam after installing Windows7.

The error:
Webcam driver open fail. Please restart camera or computer.

The camera is working fine and appear in the device manager as Chicony USB 2.0 Camera.

However, i can use the face recognition.

Does anyone knows the cause.

Answer:Satellite L300-110 - Webcam driver open fail

Hi buddy,

You have checked the forum for similar threads/problems? It doesn?t seem so because you will find enough about this problem.
So use the forum search and read similar threads.

Anyway, you should try updating the webcam driver and BIOS. Both can be downloaded on the Toshiba page.

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Every time I attempt to start up my integrated webcam (Chicony Camera Assistant Software) the message "Webcam driver open fail. Please restart camera or computer." pops up on the computer.
Firstly I do not fully understand what this means and secondly I have restarted both the camera and the computer, as well as repairing the camera software.

I have looked for updates and drivers, etc but to no avail. I have also read every user manual available in search of an answer but I can?t seem to find anything that is of any help.
I was just wondering if anyone had an answer for me or could tell me what I need to do.

Answer:Webcam driver open fail on Satellite A300-1MC

hi Jacktt615,

first of all check if the devicemanager shows a "usb-video-device" from chicony without exclamation mark...
if the hardware is detected and usable check the driver details:
my drivers for this device are: ks.sys, usbvideo.sys, uvcftr_s.sys, iyuf_32.sys,,, and among some others,

if you have more than one chicony video device: delete all and reboot
download the latest webcam-driver from toshiba, it contains the driver and the software.

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If I try to use the webcam, I get the message: "Webcam driver open fail........"

There are multiple threads about this on this board and other boards via Google, not just related to this model, though many other Toshibas. Is there a fix from Toshiba? Since the problem seems so widespread there should be.

I am using XP Pro. I have updated the BIOS and the webcam software without solving the problem.

Thanks in advance.

Answer:Satellite U400 - Webcam driver open fail

Hi buddy,

It seems that the forum doens?t contain enough threads about this...

Please use the forum search. You will find enough threads what you can do like this one:

If it doesn?t work try contacting an authorized service provider. Maybe it?s a loose connection or something else that must be checked and repaired?

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As advised I have reloaded the webcam driver and updated BIOS but I still get 'webcam driver open fail' message on startup on my Satellite A300.

Answer:Satellite A300 - Webcam driver open fail

Hi buddy,

Here in forum you will find some threads about this issue? Just use the forum search a little bit.

Regarding the driver: If you remove the old version, restart your computer and run CCleaner to clean the registry and fix issues. Then restart again and now you can install latest webcam driver from official Toshiba page.

Good luck! :)

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recently my Satellite A200's boot drive died and i had it replaced. Vista was put back on as part of this via Toshiba's SOE restore. Now the Webcam doesnt work, it gives the following error when the machine boots:

"Webcam Driver Open Fail. Please restart camera or computer."

I have tried installing the latest Chicony driver updates but still no luck

also I have found a lot of info via google about registry entry problems with the installer on this issue. They recommend a fairly complicated registry hack to fix it. I want to find an installer that works rather than hack the registry

can anyone advise me ? thanks in advance

Answer:Satellite A200 - Webcam driver open fail

More info:

The 32bit Vista Driver for Chicony WebCamera is not available on the Australian website doe my model , so I rang support. They said go to Canada website and use a different model number to get the 32 bit Vista Driver. Did that, uninstalled the old driver, and installed this new one. It didt work either. Any ideas anyone ? Surely it cant be this hard ?

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A while ago i bought A300 and everything was working fine till one day i tried to run the camera Assistance software and this msg came up "Webcam driver open fail. Please restart camera or computer."

I didn't know what to do so i decided to uninstall the software and install it again but in vain.
Since then when ever i try to run my cam even on the msn it runs but it tuns all black after a while.

Please help

Answer:Satellite A300-1EI - Webcam driver open fail

Is also black when you start ?Camera Assist Software??
MSN is not the best application for diagnostic?

Have you tried to play with settings and night mode option?
Have you removed protect foil in front of cam?

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Tried to work with my camera, but error appeared "Webcam driver open fail. Please restart camera or computer" Tried to do both, nothing happened. Changed drivers for camera, the same problem.

My OS is Windows XP SP3. Can anybody help me?

Answer:Satellite Pro A300-1NH - Webcam driver open fail

HI rinat_1,

Was your Satellite A300 delivered with Windows XP? If not, try it with ?factors settings? again, please!

Make also sure that your BIOS version is the latest one and you can get it here: > Support & Downloads > Download Drivers

Good luck! :)

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i have toshiba satellite pro L300 model PSLB1E, and in theDevice Manager is not any Imaging Device and the driver of the Toshiba Page is showing "driver open fail.Restart the cam or computer" constinuously. I have uninstalled the driver ten times, and updated driver, but not work the camera and is not presenet in Device Manager.

Where is the problem ? the driver ?... I am desperated...

Thanks in advance

Answer:Satellite Pro L300 - Webcam driver open fail

Are you able to backup your data and run Recovery?

If it still happens on a fresh Windows install, then the webcam hardware may be faulty.

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I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying +"Webcam driver open fail. Please restart camera or computer+ "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?


Answer:Satellite A300-276 - Webcam driver open fail


This is a typical software issue?
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device? this is webca.

Please remove this from device manager list. You can also uninstall the driver?
Then reboot the unit and try again to install the driver?

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!

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I'm on Windows 7 with a Satellite Pro L450-13M.

My webcam simply stopped being recognised by any of the programmes on my system. Skype, Toshiba Camera etc etc. One day it was fine, a while later when I tried to use it again it stopped. I only use it for Skype usually, so I've no weird imaginative bits of software that might get in the way.

Uninstalled the Toshiba Camera Software, uninstalled the drivers. Reinstalled the camera software - although there seem to be about 400 slightly different versions. I think I've got the right one. TC30049700E.

Windows 7 determinedly reinstall the drivers by itself when I boot up. It puts on Sonix driver. If I look at the details there's a list of 6 files, all of which look reasonable.

Checked the device manage, which says "This device is working properly". The trouble is, this is a lie!

Oddly, the microphone works fine (I thought this was integral to the webcam).

What I'd really like to do is separately install the device driver, without the entire camera software package.

But to be honest any ideas are welcome. It's very irritating and I've run out of ideas, and I'm about to go away on business for 2 week and I use skype to talk to my kids. I'm sort of semi-technically literate as you can see, but not fluent, and Windows 7 is new for me. The laptop came with it, and webcam was working fine when I bought it at end of Feb.

Answer:Satellite Pro L450-13M - Webcam driver open fail

P.S. the only piece of "maintenance" that I might be considered to have performed is to update to the latest BIOS as recommended by Toshiba. Could someone tell me how to roll this back so I can check if it's a cause please

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I have just bought a Toshiba Satellite L300 with no OS installed. I managed to install windows XP and all the sound/video...... drivers successfully but after installing the webcam driver appears an error which says: ?Webcam driver open fail. Please restart camera or computer?.

I restarted the computer several times but it still doesn`t work. Please help me.

Answer:Satellite L300 and WXP - Webcam driver open fail

Hiya, I am having a similar problem (see earlier thread), can you actually see the webcam in the Device Manager? There is also a known problem if it is just the driver, do a search on this forum, it seems to be a common problem.



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I'm Dr Ahmed Maher and I have a problem with my Toshiba Laptop. It is Satellite A300

The problem is in my webcam. When I try to use the webcam a message of "webcam driver open fail.please restart the cam or computer"
I had downloaded the driver from toshiba site. I reinstalled the driver but the same message appeared. I had updated the BIOS. The same problem. I made a recovery for my laptop using the recovery DVD. No way, the same problem

Please help me to solve this problem
thank you for caring
Dr. Ahmed

Answer:Satellite A300 - Webcam driver open fail

Hi Dr. Ahmed,

If your webcam doesn?t work after installing Windows from Toshiba recovery disk I think it?s related to defective hardware. I mean you have already tried to update the BIOS and webcam driver but that?s all what you can do.

So I would recommend contacting the people from your local authorized service provider. I think they can help you can exchange the webcam if it?s necessary.

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I have a Gateway MD7330u running Vista Home pre and my internal webcam just stopped working. I dont believe there is a hardware problem. I contacted Gateway but they could not help me. I have done a full system restore.

Origionally my webcam was listed under device manager as Chicony usb2 now it says usb webcam i have uninstalled the drivers and reinstalled.

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Hi there

I have Toshiba A300-1MM laptop and my Web Camera does not work. On toshiba support site there is no driver for Windows 7 32bits. Only for Vista 32bits. I use this driver. Is there any other sollution?
Thank you.

Answer:Webcam driver open fail - Satellite A300-1MM


I was able to find the webcam driver for Win 32bit for this series.
Install the mentioned driver, reboot the notebook and test the cam once again.
[Webcam driver v| =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=null&language=13&selOS=all&selType=315&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=315&page=1&ID=68798&OSI D=29&driverLanguage=42]

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I have a Toshiba Satellite A300-1SM computer upgrade to Windows 7 (32 bit), and since yesterday, the webcam is giving me problems. Does not work.
Is a Chicony Web Camera, built inside the computer. Has suddenly stopped working. The following error appears: "webcam driver open fail. please restart camera or system. "
I have not touched or installed anything. It happened overnight.

I tried to restore the computer to an earlier date, and it worked for a few minutes ... but it failed again and appears the same error.

I wonder what I have to do to get back to "recover " my webcam.

Thanks in advance.


Answer:Satellite A300 - error: "webcam driver open fail"


There are a lot of threads here in forum about webcam driver issue and you should read these threads:

Problem is I can?t say more about this because the error never happened to even I use my webcam quite often but no problems at all. :)

Anyway, if you have more questions you can post again ;)

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I had to replace the hard disk on my A300 PSAJ4E and when I reloaded Vista 32 and all the Toshiba hardware drivers all went OK except for the Chicony webcam install.

The side menu is there but it won't work, giving a "webcam driver open fail. please restart camera or computer" error.

I updated the Bios to 4.20
I first used the original Toshiba download, webcam-20080428125023 driver (V1.07.175).
I tried it with "the lid 3/4 closed".
I searched everywhere and read of dozens of similar problems. I tried a few, even editing the setup ini. Nothing helps.
I've even tried the XP drivers (V1.7.144.0611), the 32bit and 64bit versions and even a gateway driver. Nothing seems to work for this cam.

What now?

I also now get "the required section was not found in the INF" when I try to uninstall and reinstall the driver through device manager.
I have the choice of
all giving the same error...

Answer:Re: Satellite A300 (PSAJ4E) - Webcam driver open fail

Me too. See my thread of a couple of days ago.
I have given up. I have wasted hours and hours trying to get the webcam driver to work.
Next week I am going to buy an external webcam.
There are many complaints about this in various forums, I think it is time someone took responsibility.
Sorry that I could not be positive and help you.

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I know this is a common problem, I have been on this forum for days and found no solution. I have a satellite L300 PSLB8E, which I downgraded to windows XP from VISTA. I downloaded the drivers from your website, Camera Assistant, but it keeps telling me webcam driver fail please restart computer or Camera. That never solves the problem. Are there 2 different drivers, since your website only has one, i.e one for the camera and one for the software? I've uninstalled it, reinstalled it, removed the driver from control panel, reinstalled that, nothing works.

Someone please end my, and many others, misery by giving a straight answer to this question.

Thank You

Answer:Satellite L300 - Webcam driver open fail on Windows XP

Try to update the BIOS. You can find it on the Toshiba website: => Support & Downloads => Download Drivers

I have searched in the forum and I founded an useful posting from Akuma. Check this!

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The full text of this error is "Webcam driver open fail. Please restart camera or computer."

I have spent a long time searching for solutions online. Many of the proposed solutions seem to be reasonable fixes for my problem, but they do not work. I have downloaded the most recent hotfixes for Vista (64 bit) and I have the most recent webcam driver. There are a few strange circumstances pertaining to my particular problem that I have not seen mentioned elsewhere.

The webcam did not work out of the box.

On two separate, inexplicable occasions, the webcam driver was found by the new hardware wizard and installed. Both of these occurred after the computer had been on for some time. The webcam then became functional. Upon restart, the error message returned.

I cannot find the camera in the device manager. In fact, I cannot find any imaging devices whatsoever. Some other people who had similar problems could apparently see something in this category, often an unknown device.

I downloaded a program called "Driver Detective" and ran it. Amazingly, it was able to find the driver for the "Chicony USB 2.0 webcam". The program claimed that the driver was perfectly up to date. It listed the camera under the category "unplugged USB device", the same category as my ipod.

If there is any other information that I need to provide, I can do so quickly.

Thanks for looking!

Answer:"webcam driver open fail." on Satellite A305-S6844

Have you tired uninstalling and reinstalling the camera from Device Manager? Do this and then restart your computer, this will automatically detect and reinstall the drivers for the camera.

I suspect your camera may be failing though as you mentioned previously that it installs sometimes while you're using the computer. If uninstalling and reinstalling doesn't work, you may have to take this in to a repair center.

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I have Satellite Pro A300
After upgrading XP into Vista the web cam stopped working (webcam driver open fail. please restart camera or computer)

Any help

Answer:Satellite Pro A300 - error - webcam driver open fail


I have used the forum search and founded a good posting from the user Akuma.
Maybe it?s the solution:

Good luck!


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'Webcam driver open fail.' My webcam failed months back. Have been into forums & taken advice - nothing works.
Have cleaned disk and reloaded driver many times. This is not satisfactory.
Someone must take RESPONSIBILITY.

I need to know the CAUSE and get a SOLUTION.

Answer:Satellite A300-1MC - Webcam driver open fail - Vista

Hello John and welcome to Toshiba forum.
Let us discuss about responsibility a little bit later.

Tell us at first which notebook model do you have exactly, which operating system do you use and what have you tried to fix this.

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I have a Satellite L305-S5945 and the webcam worked perfectly fine out of the box and after I re-installed Vista-64 (which it came with) after I installed a program wrong and got a blue screen.

I recently upgraded to Windows 7 and now the webcam doesn't work and I get the error "Webcam driver open fail. Please restart camera or computer." I tried looking for a Windows 7 driver on the support page but I couldn't find one so I just used the two Vista/XP ones instead. One is the driver and other is the Camera Assistant Software. Here is what I have tried so far:

* Attempt #1* Freshly installed Windows 7. Without installing anything else, I download the two drivers mentioned above, and install then both and restart the computer. End up with working Camera Assistant Software but when starting up webcam I get error of "Webcam driver open fail. Please restart camera or computer."

* Attempt #2* After attempt 1, go to device manager and uninstall Chicony 2.0 USB Camera under Imaging Devices. Restart computer and let it sit. Eventually Windows picks up the camera and auto installs it and it re-appears in the Device Manager. Still get same errors.

* Attempt #3* Freshly installed Windows 7. Uninstall camera from device manager, then install the two drivers. Get same errors. Restart computer and still get same error.

Help! How do I fix my webcam?

Answer:Satellite L305-S5945 - Webcam driver open fail

Try to install Win7 cam driver for some other notebook model like A300 or A500.
I am pretty sure it will works well.

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My problem is this

I have a Satellite A305-S6872 laptop with a built in webcam, i had to restore it with the cd given with the laptop and i re-installed the webcam assistant software and thought that was it but it keeps saying "webcam driver open fail. Please restart camera or computer"

Does anyone know how to fix this

Answer:Webcam driver open fail on Satellite A305-S6872

Hi mate

This message can appear due to some compatibility issues between the webcam software and 3rd party software like Skype, Live messenger, etc?

In your case I recommend removing the webcam software from the system again.
Then clean the OS using CCLeaner.
After that you could install the webcam software again and should uncheck the webcam software in msconfig -> Startup.

This will prevent the software from loading automatically.

8 more replies
Relevance 85.28%


I have Portege M600 and already installed Windows 7 [RTM]. After windows update, everything running well for all hardware certify with Microsoft but, when I try used to webcam, the program show some error message:
It say "webcam driver open fail. please restart camera or computer"

Then I restart until twice again but nothing happen and show the same error. I check device is working properly. I already reinstall webcam software too.
Any clue or suggestions ?

I used Vista 32 software as default driver


Answer:Portege M600 - Webcam driver open fail on Windows 7

Vista drivers mostly work in Win7, but there are some exceptions.

Have a look on the Toshiba US site, they have posted up some beta win7 drivers. Perhaps there's an updated webcam driver that works in Win7?

3 more replies
Relevance 84.46%

All greetings.

Recently took the laptop with the service center, he changed the motherboard. Prior to the service center the camera worked well, but after he took early displayed an error "Webcam driver open fail. Restart camera or computer." Read posts on this subject anywhere advised to update the BIOS, I renewed but nothing helped.

This could be due to the fact that in the service center have forgotten something to connect to the motherboard? Because in the Device Manager do not see a web camera. I have a Toshiba Satellite A300-1EG number PSAG4E.

Thanks in advance for the answer. I would like to be quick to get to know to go tomorrow to a service center or not.

Answer:Satellite A300-1EG - Webcam driver open fail after mainboard exchange

Hi kuhar2007,

Maybe the authorized service provider has forgotten to connect the cable but before you contact them again you should try reinstalling webcam driver. You can get the latest version here: > Support & Downloads > Download Drivers

Normally the webcam should be listed in device manager after this. If not you should contact the ASP again. Explain this problem and they will try to help you. ;)

2 more replies
Relevance 84.46%


Since I upgrade my system to Windows 7 64bit my webcam don't work. After installing the driver I keep getting the message "webcam driver open fail. please restart camera or computer". The camera also don't appear in the device manager and the mic don't work also.

I have a Satellite A300-1LT.



Answer:Satellite A300 - Webcam driver open fail after Windows 7 upgrade

Hi pro.surfer,

Do you know the forum search? If not you should use because you will find many threads with this error message and a lot of useful instruction what do to.

I don?t know which driver you mean but you need the Camera Assistant Software for webcam. The microphone is a part of webcam so you have to install the webcam driver. ;)

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Relevance 84.46%

I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."

I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.

Any idea on how to fix this problem?

Message was edited by: Replicant

I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Answer:Satellite A300 - Constant "Webcam Driver Open Fail" Error


If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb it?s useful for you:

If it doesn?t work I think you need help from an authorized service provider. The technicians can check your notebook and repair it if?s necessary.

Good luck!

5 more replies
Relevance 84.46%

I have an Satellite Pro L300.
Ive has my laptop for 6 months, and been trying to get my webcam working since.

when i try to start it, it says 'webcm driver open fail please restart camera of computer'.
Ive tried everything, does anyone know anything that actually works?

Please help, Allii x

Answer:Satellite Pro L300 - webcam driver open fail, please restart camera


On the Toshiba website I have founded a document about this issue that could be maybe useful for you:

So in your case I would try to update the BIOS and webcam driver. Both you can find on the Toshiba website: => Support & Downloads => Download Drivers

Good luck and give us a feedback. I?m interested in it.


1 more replies
Relevance 84.46%

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.

I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.

Is there a solution for this problem? I hope so :)

Answer:Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7


I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.

You have already tried the Windows Vista driver so that?s all what you can do. Alternative you visit the Toshiba US page ( and search for Windows 7 beta driver. Maybe it works.

Good luck! :)

1 more replies
Relevance 83.23%

Hello , i made a clean install of windows 7 x64bit installed the webcam driver but i cant use my camera i get Webcam driver open fail. Restart camera or computer ... can someone help me ?

Answer:Satellite L650D Webcam driver open fail. Restart camera or computer

Hello, do you have Skype or another program installed that uses the webcam? Maybe it is taking exclusive control of the webcam.

Was it working ok with the factory Toshiba Windows installation? If yes, then you may just need to get the correct webcam driver from the Toshiba website from the L650D drivers page.

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Relevance 83.23%


I have recently bought a new Satellite L300 on Windows Vista Home Premium SP1. The Webcam worked fine for a few days and then the next time I booted up Vista, I get the following error "Webcam driver open fail, please restart camera or computer". Since the computer is brand new I reformatted to see if it wasn?t a program blocking something.

Reformatting 2 times and the error still come up on installation of the Camera Assistant Software for Toshiba. I downloaded the updated file from Toshiba support but still get the same error. The funny thing is that Device Manager does not even detect the webcam. There is no listing for the webcam. How can I tell that this is a hardware problem? Does anyone have any experience with this same problem?

The store I bought it offered to give me a new one but they do not have any in stock, so have to wait 3 weeks.


Answer:Satellite L300 - Webcam driver open fail. Please restart camera or computer


The webcam should be listed in the device manager. It?s not called webcam but you should find it in ?imaging devices? -> USB video device

The webcam should work properly. Usually after the webcam software installation you should find the webcam software in the MSCONFIG -> Startup
If the webcam is listed there then this would mean that the webcam driver/software loads always while a notebook boot procedure.

In some cases there could be an compatibility issue between this software and an 3rd party applications like MS messenger or Skype for example.

In your case I recommend disabling the webcam software and further applications like MS messenger or Skype in MSCONFIG -> Startup.
Then clean the OS and registry using the CCLeaner.

I would also recommend updating the Vista to the latest state! All patches and hotfixes should be installed!

Finally if you would like to use the webcam then you could start the software manually.
The exe file should be placed in Camera Assistant Software.

Best regards

6 more replies
Relevance 78.31%

Hey guys, need help with this!

I have a Toshiba Satellite P200 and when I try the webcam, a pop up comes saying that the webcam driver has failed! I want to talk on Skype, so how do I solve this problem?


Answer:In-built webcam fail on Satellite P200

Can you please tell us more about your notebook?
Which operating system do you use?

Does cam work with original preinstalled OS that you got with your notebook (Vista 32bit)?

1 more replies
Relevance 75.85%


Just bought an Equium P300 with built in webcam.
Have Vista service pack 1 and keep getting message open "Webcam driver fail. Please restart camera or computer."

I have uninstalled and then re installed driver. can anyone help please. Ian

Answer:Equium P300 Webcam not working - webcam driver fail


Someone had the similar issue with the webcam and posted a solution here:

The problem seems to be in the registry? but please check simply the link above.

Anyway? I?m interesting is this issue and your feedback would be appreciated?


3 more replies
Relevance 70.11%

After my computer upgraded to Windows 10 a few months ago, my built-in web cam and mic stopped working.  I followed advice on a blog today that said to uninstall those drivers and restart the computer, and the drivers would reinstall and the stuff would work.  The mic reinstalled, but the camera did not.  I tried to go into HP Recovery to reinstall it, but the Rebecca.exe won't let me use Recovery.  I tried the trick where you remove the digital signature from Rebecca, but it wouldn't work.  So.All I need is the driver for my HP TrueVision HD built-in webcam.  A working driver.Please help!!

Answer:Built in webcam driver is gone

Hello gypsywillow Try this and see if that works :   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Relevance 70.11%

Hi there i dont no if im posting this in the correct place if not could the mods please move it thanks.ok im running win7 on a toshiba l300 lappy it orignaly had vista on it but im not in to it for many reasons so i decided to try win7 every thing went well on the install the only prob i have found at the moment is that i have no driver for the built in webcam so if anyone can help or call me a dic* for not reading up on the threads first i would be greatfull thanks very much

Answer:No driver for the built in webcam

Hi thuglife,

Welcome to Seven Forums.

Have you tried installing the Vista driver in compatibility mode. Info here if needed: Compatibility Mode

Hope this helps.


8 more replies
Relevance 70.11%

Long story short, I purchased my laptop back in May '07. It's an HP Pavillion dv6000 (dv6338se) running Vista.

I kept running into problems, so in early January - when my wireless card went out - I took it to Best Buy and they had it shipped to HP to be fixed.

It came back two weeks later with a new motherboard. Before I had it shipped, however, the man helping me with it noticed that my webcam's drivers weren't working properly so he updated them. I never use my webcam, so it wasn't a big issue for me - but he noted that he "fixed" that problem.

Lately, I've been wanting to use it. I went to this morning, and I can't find any option to access it anywhere in my start menu/programs list. The only way I can access it is to go into my control panel and open the device manager. It's still coming up as "The device cannot start. (Code 10)"

The latest drivers are installed.

Does anyone have any ideas? I'm not really computer literate when it comes to hardware malfunctions (Although I'm trying to soak up as much information as possible!), so I'm sure any insight you all could give me would be wonderful.


Answer:Built-in Webcam Driver: Help?

Can you access it at all in MSN or via another im program? Also you might need some webcam capture software windows movie maker can do it i believe but it has been a long time since i used it.

5 more replies
Relevance 69.29%

My Neo built in webcam is not working well I can not take a photo & the resolution is so ugly bec.I don't have a driver for Win Vista. Where can I find a free download driver for Win Vista compatibility.

Answer:built in webcam driver for Win Vista

I wish I would have bought Google stock at the IPO: another stupid saying...

2 more replies
Relevance 69.29%

Hi, Apologies if this is easy to find, but my webcam isnt currently recgnised. Thought if i updated the drivers it might help. Can i download these from the Lenovo website? laptop spec: 3000 N100 using XP. ThanksSimon

More replies
Relevance 69.29%

I have a webcam but ive lost the CD that came with it in the box.
Because its so obscure -- mikomi ap - 7120 , i cant find the drivers online.
Anyone know if there is a default webcam driver built in to XP , and if there is , how to i point the webcam to it when its installing after i plug it in the usb socket ?

Is there even a simple driver that is guaranteed to work with any kind of webcam , providing just the basics ?

thx in advance !

Answer:Is there a default webcam driver built into XP ?

14 more replies
Relevance 69.29%

I have a HP laptop with a built in webcam. I use Windows 7.
I would like to connect two Denon DJ MIDI controllers to work with the popular software Traktor Scratch Pro. On the Denon DJ forums, they mentioned that I have to uninstall my webcam drivers in order to work with the MIDI controllers.
However, I have a built in webcam. I uninstalled the driver via the Device Manager. But the driver reinstalls everytime I reboot. As a consequence, I am not able to work with my MIDI controllers.
How do I uninstall this driver permanently?
Thank you.

More replies
Relevance 68.47%

Hallo ich hab seit 2 Wochen Probleme mit meiner Webcam bekomme nur noch diese meldung Webcam Drive open fail. Please resart Camera or Computer

brauche eure hilfe das die Cam wieder geht weil ich sie fr skyp brauche

hab schon so viel bei google gelesen leider hat nichts geholfen neue treiber von webcam und bios waren auch ohne erfolg

Hello, I've been 2 weeks get problems with my webcam only this announcement Cam Drive open fail. Please resart camera or computer

need your help to the Cam goes back because I need them for skyp

've already read so much on google, unfortunately, has nothing to help new drivers of webcam and bios were also without success

Please Help me

Answer:Webcam Drive open fail. Please resart Camera or Computer

Webcam Drive open fail. Please resart Camera or Computer

2 more replies
Relevance 68.47%

I cannot seem to find a driver for my built-in webcam.
I tried searching the manufacturer's site but all they have is the webcam utility, not the real driver.

My notebook is an Asus G53SX.

Hardware Ids

help anyone?
thanks in advance

Answer:Cannot find driver for my Asus built in webcam

Welcome to SevenForums orbine


Kindly check this link related to your concern.

And also this one to take a read

Hope this one helps.

9 more replies
Relevance 68.47%

sir, i have installed window 7 ultimate 64bit os. but my webcam i.e acer crystal eye webcam is not working but status of driver is showing as working properly.. help me out so that i can run my webcam..

Answer:Need W7 64Bit driver for Acer built-in webcam

Below are 2 links (I hope they both work, otherwise copy and past them into browser) the first is the support site for acer that I found the driver, the second is the link to the driver that I copied and pasted here for you. MAY need to ininstall the camera first, then load the driver, then restart, letting windows find the camera again.

2 more replies
Relevance 67.65%

Ok so my girlfriend was trying to get her webcam on her hp dv6500 labtop to work with yahoo. She accessed instructions on yahoo to change certain settings within the webcam driver, however she doesn't know what all she did or how to get there. The webcam doesn't work at all now and I can't seem to figure out what she did. I have tried to restore the computer but she has her computer set to remove restore points after a certain amount of time and this just so happens to be to far so i can't go about it that way. I have also tried reinstalling the driver for the webcam and that didn't do anything.
I'm upgrading her computer to Windows 7 on thursday hoping this might replace that driver but I'm not sure...
I'd greatly appreciate any feedback on this matter.

FYI Yahoo told her to put "regedit" in the (start - run) box

Answer:Built in webcam driver problem (windows vista)

Go into the Device Manager and try to roll back the drivers.

Start>Right click on Computer>Manage. When that window comes up on the left side select Device Manager.

Click on the webcam and double click on it to get the window to come up about drivers. Select Roll back. If that doesnt work try removing the driver completely and then reinstalling it from the HP website.

2 more replies
Relevance 67.65%


My application require TWAIN DRIVER for Web Camera of Satellite L70-A-13E on Windows 8.1.
Would you please tell me how can I get it?


Answer:Re: Satellite L70-A-13E and Win 8: Twain driver for built-in webcam required

What is *twain driver* and what is the application that asks for such driver?

Fact is that Toshiba does not provide any Win 8.1 webcam drivers or software for internal webcam. The Win 8.1 contains and use the own internal Microsoft webcam driver and application.

So I don?t think that this is the right place to search for this strange TWAIN DRIVER

3 more replies
Relevance 67.65%

I have an ASUS VK248H-CSM monitor that has a built-in webcam. However, I think I am missing the drivers for it because when I try to use the webcam it tells me to connect one first.

In the Device Manager I do not have an Imaging Devices or Other Devices category.

I tried to find the drivers for the webcam via ASUS' support page, but the only drivers they provide are for the MultiFrame software.

Edit: I'm almost positive it's a software issue because the webcam used to work, but then I did some driver clean-up a while ago and I might have unknowingly deleted the webcam's drivers.

Answer:ASUS Monitor Built-in Webcam Driver? VK248

According to the Asus website the monitor is "plug and play without the need to install extra drivers".
So my first step would be to go into Device Manager and uninstall the monitor, restart, and see if it loads the driver through Plug & Play.

Does the blue LED light up on the monitor?

1 more replies
Relevance 63.14%

am using an NRG mp2000 printer
am able to print but not scan
when i command to scan a message pops up" opening of TWAIN Driver failed to open"


Answer:TWAIN Driver fail to open

Yes, you need to install the driver of the printer /scanner.

Did you checked in device manager if some device appears with a yellow advice (!) near to it?

6 more replies
Relevance 61.5%

Hey all..... I have a D-Link DSB C100 Clear webcam, and my cd drive isn't working, so I downloaded the driver off the internet.
I unzipped the driver files to my computer, and I found them.. When I click on any of them, I get prompted by Windows to tell which program created it, and it gives me a list of my computer programs to choose from. I click on Explorer (is this right?), and when I do that, it doesn't open anything.
I restarted my computer with the camera plugged in, all to no avail. The camera didn't turn on, but it did tell me that it found a new USB device. I clicked on that, and then it told me that I didn't have the correct software for it.
I have used this webcam before, but I can't remember what it was like installing it. Recently I got a virus and had to reinstall windows XP completely from scratch, so I lost the webcam program. Anyhow, usually when it loads correctly, I will see the "D-Link" option in my start/programs menu. I keep rebooting, thinking it will show up, but it doesn't.

It looks like the driver is there, but I don't know how to make it run. Any ideas?


Answer:How do I open this webcam driver?

in the folder where the drivers are, look for a file that says SETUP.EXE or SETUP.MSI or INSTALL.EXE ..something along those lines. Double click that and it should install the drivers properly.

4 more replies
Relevance 61.09%

Dear all.
when I try to use camera assisant software (try to change settings or recode a video) I get the following massage

"web cam driver open fail please restart camera or computer"

This massage came after I installed windows 7 using clear install.
Computer is Satellite L300 and the camera is chicony usb 2.0 camera

How can I solve this problem?

Answer:Camera assistant software and driver open fail message


Have you tried to reinstall webcam driver?
Remove preinstalled version, restart your notebook and install latest version you can find on Toshiba download page.

1 more replies
Relevance 59.86%

For some reason my webcam won?t start. Its saying driver has failed to open.
Could you please help me find the right drivers please?

Answer:Re: Webcam wont start - driver has failed to open

Please let us know which notebook model do you have exactly.
Anyway, there are no 10 different drivers and now you must choose the right one.
The right driver for your notebook model you can find on Toshiba support page under > Support & Download.

Just choose the right model.

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Relevance 59.45%


I'am desperate.
1 month ago I bought a Satelite P300-190 with internal webcam.

Everythings seems to work, except the webcam.

I get the error when starting the software: "webcam driver open fail. please restart camera or computer"

I've read so many threads about this problem.
I've tried: update software, bios, display adapter, camera software,
followed most of the things specified in the treads, but still the same problem.

Is there an expert somewere who can help me to solve this probem ?

Thanks in advance,
Best regards, Jeroen.

Answer:Satellite P300: webcam driver open failed

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

If that doesnt work, the best option would be to backup your data and run Recovery. If it still doesnt work, then the webcam itself may be faulty.

1 more replies
Relevance 59.45%

Whenever i start my computer it says "Webcam driver open failed, please restart your camera or computer".

Can someone help me to solve this problem or I have to buy a new camera?

Plz let me know as soon as possible


Answer:Webcam driver open failed on Satellite A series


What OS are you using? Vista? What notebook model is it?
If yes please install the SP1 because it contains a Microsoft patch which helps to solve the webcam issue.
I had a similar issue and the SP1 was the key.

It would be also recommended to remove the old webcam software/driver and to download a webcam driver from the Toshiba European driver page and to reinstall it.

Check it out!

10 more replies
Relevance 58.63%

I upgraded Windows Vista by Windows 7 in my Toshiba Satellite L300 notebook. Drivers for chicony webcam installed automatically. Device manager is showing webcam with installed drivers and give message that device is working properly. But when I starts webcame the message appears stating "Webcam driver open fail. Please restart camera or computer."

What can I do for that?

Answer:Webcam driver open fails - Restart camera or computer

Unfortunately not much. Windows 7 is still not on the market and not supported. Toshiba does not offers tested drivers, tools and utilities for this OS.

By the way: if the cam assistant software is not started, can you use cam in Skype.
I will test Windows 7 next days and want to check cam functionality with Skype.

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Relevance 58.22%


I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.

None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."

Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.

I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.

If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?


Answer:Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed


Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|]

Furthermore it would be interesting to know if the same happens with ?factory settings?. Can you check this please?


5 more replies
Relevance 58.22%

On my new Toshiba Equium L350, there wasn't any camera assistant software. I downloaded one of the toshiba website.
I installed it, but it doesnt work.
Everytime I try to use it or when i go onto my user.

The webcam says error "Webcam driver failed to open. Please restart camera or computer".

I have tried restarting it and reinstalling it, but nothin works.

Can anyone help me?

Answer:Webcam driver failed to open - Please restart camera or Equium L350


I?ve got few questions;
Do you see the ?Camera Assist Software? running in the taskbar?
Do you use some applications like MS messenger which could lock the webcam?

I read about an webcam issue on Vista notebooks. It was related to the Vista OS. There was a bug which was solved with the installation of SP1.

Do you have SP1 installed?

3 more replies
Relevance 57.4%

Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.

Series: A300
Model: PSAGCA -02Y010

Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba:

I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.

Steps Taken

Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:

Reinstalled... Read more

Answer:Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

> The web cam doesn't show up at all in Device Manager - even when set to display hidden devices.
> I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager.

Does this mean that webcam does not appear in device manager if the lid is open? Right?
In such case it looks like there is no connection between webcam and motherboard.
As far as I know the internal cam is connected to motherboard?s USB controller and possibly there is a loose connection.

Possible solution: I think the technician should disasemble the notebook in order to check the connection :(

8 more replies
Relevance 56.99%

I have an HP 100B All-In-One PC and it looks like it has a built in webcam at the top of my monitor, but I keep getting an error code, "We can't find your camera". What's a gal to do?

Answer:Webcam not found. Do I have a built-in webcam?

No. Your PC does not come with a webcam, according to the specifications. See the link below for the specs.

1 more replies
Relevance 54.12%

Hey everyone (smile)

I would like some helpful suggestions on this issue because I am working two jobs lately and I really don?t have time to correct an obvious flaw with Windows Vista; especially on a system that I built and donated to our church.

ISSUE: The built in games (written by Microsoft) fail to install over and over again with this error message:

?Windows Features?
?An error has occurred. Not all of the features were successfully changed.?

System: Dell 4600 Tower (P4 Pentium 2.6 GHz. single core) with 1 Gigabyte RAM running Windows Vista Business (32 Bit) on a brand new 160 gigabyte IDE hard drive. This is a fresh OEM install of Vista with ALL (every) update available from Microsoft; with of course SP2. Running Direct X 11 and a Nvidia GeForce FX 5200 display adapter (aka video card) with the Microsoft certified driver.

These (above) are the minimum requirements for Windows Vista 32 bit and other then the fact that the built in games fail to install?? it runs great.

Have tried so far:

Emptied I.E. que and also reset it.Installed ALL??every single update available from Microsoft for Vista.Ran CHKDSK ?? comes up clean.Restarted the computer numerous times.And ?.yes I have followed the exact procedure for expanding the games (control panel >> programs and features >> turn windows features on or off >> allow user account control to continue)Install all games at once.Install individual games one at a time.

There is no other software on ... Read more

Answer:Vista built in games fail to install


Look here & try the suggestion at the bottom. Not sure it will fix the issue by turning off & back on "WAS" (Windows Process Activation Service) but it's worth a try?

"turn windows features on" An error has occurred. Not all of the features were successfully.

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So a few days ago my lenovo started outputing distorted video... then it would BSoD and when i rebooted it itd be fine for a little while then do it again... i did this twice before when i rebooted it no video would output at all, not even on an external display, of course, i am out of warrentee, i swear nothing ever breaks while its IN warentee. i have a pretty extensvie computer repair background so i decided to preform an autopsy... my findings where alittle unnerving. it seems teh heatsink for the graphics card on this computer is simply glued on... there is no screws, or anything to hold it... needless to say my heatsink was not in contact with my graphics processor, for god knows how long... im a college student living off residuals from software i write in my spare time, and dont have the $400 to replace the motherboard, nor do i really have the means to make that much money w.o my main development computer... i didnt mind shelling out the extra money to buy a lenovo cuz i thought i was getting quality, but this is rediculious. anyways here is a youtube vid of the problem what do i do now?


Go to Solution.

Answer:Are these laptops built to fail??? video included!

Isn't the "bouncing" effect enhanced by the fact that the processor heatsink screws aren't in place when doing this footage? Not that I doubt what is going on there, but still gives a bit of extra drama to it.

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Question: Built-in webcam

I had my laptop build to include a webcam. I recently purchased a Logitech webcam because I can move it around. During the installation of the Logitech software I remember a screen prompting me to check which webcam I want to use - I checked the external Logitech webcam. I now want to go back to the build-in webcam.
How do I do this? (I am a total computer novice).

Answer:Built-in webcam

What application are you using to access the webcam? (Skype? ICQ?)

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Hey guys, so here's the thing... My webcam doesn't really work when I use ooVoo or Skype... for example, I have just downloaded ooVoo and I was told to check my webcam availability and all that, so when I tested my webcam, it didn't work. I viewed the "devices and printers" section, and clicked on my webcam icon and looked at its properties and checked its device status and it said "This device is working properly". I thought the problem was ooVoo but then I used Skype and Facebook webcam and still my webcam didn't work. I'm a total noob, so I hope you guys can help me out here. I'm using Windows 7.

And sorry for my English, it's not my first language. Thanks in advance.

Answer:Built-in Webcam cannot be used?

Try re-installing the Windows 7 webcam driver from your laptop manufacturer's website.

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ummm hello lol im a new member to this site and I hope someone can help me with my webcam issue. I recieved a Dell XPS One Desktop as a gift for christmas and just yesterday tried to turn on my built in webcam to video chat on AIM. When I confirmed the chat I could hear my partner and they could hear me but the only thing i could see was a black screen for the picture. I updated my AIM to the newest available software and had the same result. I then downloaded Skype to my computer and the sound and microphone test cleared but when i did the video test it recognized my built in webcam but when they asked me to do a snapshot it still was just the black screen. I have Windows Vista Home Premium and I don't know whether my webcam is turned off or if there is a hardware or software issue. PLEASE HELP!!!

Answer:What's going on with my built in webcam

oh yea when i read the manual they said a blue light should display behind the built in webcam but last night there was no light

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I truly find this ridiculous. I have had this laptop for three years, decided recently to try the webcam and lo and behold it doesn't work. When the cyberlink is turned on, it says it can't detect the camera and that it needs to be turned on. Since the user manual does not state anything about turning on the webcam which is in the computer, I have enabled, disabled and re enabled the cam, updated the drivers and it still does not turn on. After reading these forums it seems that the only answer is to call support. But for them to give a solution they want money.  All I need is for someone to tell me what buttons to push to turn the cam on.  It shouldn't be rocket science nor should it cost anything since it was included in the laptop but kept out the user manuals for whatever reason.  So just tell me how to turn it on and off. Every other laptop I have owned up to this point had the button. But of course, I decide to switch to a well known product that should be one of the best around and I get this issue. So I'm not wasting my time stayng on hold with a support team that is only going to ask for money to fix a problem that they created. Someone please help....

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Question: built in webcam

I am using a china mini net book.I upgrade my windows from XP to 7.After that my webcam is not working.I dont know my webcam model.What to do now.Plz help me


Answer:built in webcam

how did you upgrade the software - is this a genuine version of windows 7 ?

also did you check all hardware on the XP machine would run under windows 7

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Question: Built in webcam?

I got a new laptop:

And it has a built in webcam. The problem is...nothing acknoledges it. Things like MSN or YAHOO say there's no cam connected.

The only problem I could think of is that this laptop was supposed to run on Vista, but I bought it with XP home. Could this be the problem?

Answer:Built in webcam?

a_rainy_day said:

I got a new laptop:

And it has a built in webcam. The problem is...nothing acknoledges it. Things like MSN or YAHOO say there's no cam connected.

The only problem I could think of is that this laptop was supposed to run on Vista, but I bought it with XP home. Could this be the problem?Click to expand...

It could definately be a problem. But try searching for new hardware and see if anything registers. might be a driver issue.
Also try going into control panel > system > device manager > and see if you have any yellow Question marks that might be a wrongly installed webcam or media device...

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Question: Built-in Webcam

Hi there, Need help on my mom's IdeaPad S10-2 unit... The cam display is quite blurry and would like to know where can I adjust the resolution of it? Many thanks.      

Answer:Built-in Webcam

Hi and welcome to lenovo forum.. these 2 could help ya...
Small WebCam Guide
Lenovo Easy Capture
wish a happy new year 2010  KalvinKlein 
Want more ? For further information to get the most of your S-Class machine
Lenovo Energymanagement 
Windows 7 Vista XP Driver all S-Series
Windows 7  Install
Clean XP Install
XP Startup
Small WebCam Guide
Lenovo Easy Capture

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Question: built in webcam

hello . i have an aspire 5920g.
my built in webcam shows that it works probably when i check it in the device manager , and when i try for example to open it on skype . the light next to it turns on , but the cam doesnt work .. black screen .
now some times it does work when i restart my laptop couple of times and then its fine . but when its working . a sound of plugging and unplugging a usb gets on . and it turns black and then on.. i tried to reinstall.. disable . update.. almost every thing i had in mind.. still same problem.. any suggestions ?
thank u in advance !

Answer:built in webcam

Hi and Welcome to TSF!

How old is the laptop?

Did you try to reinstall the driver?

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How do I use the built in webcam+microphone? I have no idea where to start. Any help would be appreciated.

Answer:How do I use the built in webcam?

They comes configured with your software. If you want to use, for example, Skype, you need to run the configuration wizard section. Best regards.

IPnaSh First Spanish Community Guru - Colaborador ad honorem

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Question: Built In Webcam

Hi, I have a Philips laptop, built in webcam.
But I don't know how to record a video with it.

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I have a built in webcam with my E5-571 but have no clue how to turn it on when I'm taking a test for school. Anyone know how to do this? 

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hi i have an acer a3ac laptop that i brought that has obviously been cleaned out and a fresh install of windows XP but it seems it is missing the driver or software to use the built-in webcam. it dosent show up in device manager whatsoever, dont even know the model number or how to find out how?? please help me out so i can skype etc

cheers Dan

Answer:Cant use my built-in webcam!!!

The drivers are available from the Acer Support website. All you need to know is the model number of the laptop, not the model number of the webcam.

Acer Support US:

Acer Support Europe:

Acer Support UK:

Use whichever link is appropriate for where you live.

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Question: Built in webcam

I have a LogiQ (M76T) laptop and my built in webcam stopped working all of a sudden. Im on Windows 7. Any help or pointers on what and where to look to resolve this would be great. Cheers

Answer:Built in webcam

Did the laptop come with any CDs? Sounds like the webcam needs to be reinstalled. Or the drivers anyway. Does the webcam show up in Device Manager?

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I have a built in webcam with my E5-571 but have no clue how to turn it on when I'm taking a test for school. Anyone know how to do this? 

Answer:I have a built in webcam with my E5-571 but have n...

When you type Camera in Start search, you should be able to see camera as in my snip below:

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Question: Built in webcam

I have a Toshiba Sattelite with a built in webcam is it possible to take still photos with it and if so how .

Answer:Built in webcam

Launch it,click camera icon

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Y40 experiences missing hardware (webcam &bluetooth) and code 10 and 43 (non-start) on USB 3.0 extensible driver. None of the USB ports work! I have attempted numerous reinstalls of drivers from lenoo and intel to no avial. It is not a hardware problem as the USB posrt work briefly during boot and i got them to work for a while when i swapped another harddrive in with windows 8.1 form a different laptop. I am stumped. so far I have tried1) reinstall windows 8.12) reinstall drivers3) uninstall hardware and reboot Please help I'm at my wits end. I've spent 3 days working on it Ughhhhhhh!


Go to Solution.

Answer:Y40 USB, Bluetooth, Webcam FAIL!!! HELP!!!

Oh, forgot to mention I also did a soft reset of the bios, unplugged the 3.0 usb port/audio card.

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hi, please help, Hp 620 Media Player cant play, webcam cant open saying " no webcam detected.", and currently been stuck on updates page for nearly 3 hours.

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The built in webcam on my Acer laptop stopped working. When I tried to use it, a message popped up that said I needed to update it. So I let the computer update. After that my computer wasn't able to detect my webcam. So I uninstalled it and tried to reinstall it from the internet but it still doesn't. It installed but when I try to open it, it says "Camera not found". Can someone please Help me? I dont know what to do!

Answer:Built in Webcam not working

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my advent 4213 recently crashed n i lost my webcam now it wont work at all ....i am not that good at finding out about this and how to fix this problem could someone pllzzz help me .......thanx

Answer:built in webcam not working

can you do a recovery to before the crash
all programs>
system tools>
system restore>
choose a date before the issue

also post back a device manager screen shot
{Device Manager}
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager
are there any ! ? or X
post a screen shot of the device manager

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here

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