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Satellite C660 - blank screen after recovery image instalation

Question: Satellite C660 - blank screen after recovery image instalation

Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

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Preferred Solution: Satellite C660 - blank screen after recovery image instalation

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Answer: Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

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Hi guys!

Just try to reinstall Windows 7 with SO included at partition of my Toshiba Satellite L505-10K by pressing F8.

All was great!! , but after installation, at first start, just appered windows 7 desktop, the sistem shuts down and reboot.

Now I'm trying to reinstall W7, but the option of it ( by pressing F8) don't appears, and if I let it to load windows allways shows " configuring windows for first start".......enter to windows and automaticly shouts down.


Looping with the same.

Does anyone know how to solve it, i will like to use the SO included at partition, is possible for mw to use a W7 cd, but thinks is not the correct solution.

Thanks for all, and...................sorry for my poor English

Greetings from Spain!!

Answer:Re: Satellite L505-10K - recovery image instalation troubles

Unfortunately it is not easy to say why this happen. Hard I guess.
In my opinion you should install recovery image again. Have you created recovery media (DVD or USB) to try it again?

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Hi
I have tried to restore a Satellite C660 to factory settings due to it be extremely slow to start up.

Using the Toshiba original recovery discs the process gets partway through and then gives the following messages...

Error restoring image
The device is not ready

ERROR: ImageX could not apply Win7 V:\HDDRecovery\SWImg\15489XSP.swm Index 2 from HDD to C:!


Can anybody advise?!
Thanks

Answer:Cannot install recovery image on Satellite C660

Unfortunately there is no some ?workaround? to force recovery image installation to run properly.
All you can do at the moment is to set BIOS to default settings and try to use recovery disc again.
Be sure disc is clean.

Do you use recovery discs for the first time?

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I shut down my Toshiba Satellite C660-22V laptop. I restarted it immediately but the screen was blank. The laptop was still making it's loading noises though.

Any ideas as to how to fix this?

Answer:Satellite C660 - Blank screen after restart

Have you noticed this for the first time now?
Any reaction if you press F2, F8 or F12 at start-up?

6 more replies
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I recently bought a C660 from ebay as a non-working repair project, listed as having no output to the LED screen but working ok on an external monitor.

After stripping it down, I found that the 40 pin connector to the LED panel had 3 damaged pins on the left side, so assuming that was the issue, I got another cable and rebuilt it. However, still no output to the LED panel, but all working fine on an external monitor.

As I have a spare new panel in stock, the next move was to replace the LED panel - still no output, except to the external monitor.

I have checked the setting for the video output (Fn+F5) and it is no different on any setting.

I have seen a couple of threads on here where people are having issues with no video output after a BIOS update (however I do not know if this has been done or not in this case).

Does anyone have any ideas as to what else I could check for to see what the problem might be?

Any help greatly appreciated.

Answer:Satellite C660 - Blank screen - No output - External monitor OK

To be honest I don?t think it is BIOS related issue. If you can see desktop on external display open ?Toshiba Assist? > Optimize > HWSetup and check BIOS version. You can compare it with version offered on Toshiba support and download page.

Be honest what else can be defective, for me it sounds as problem on the mainboard.
What do you think?

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My Satellite C660/C6600 is unable to load up and once it is turned on it goes directly to a blank black screen after the toshiba screen.

I am unable to access any menu's when using F2, F8 or F12, Im unsure what the issue is but any help would be gratefully appreciated.

Answer:Satellite C660/C6600 stays on a blank black screen

Hi

>My Satellite C660/C6600 is unable to load up and once it is turned on it goes directly to a blank black screen after the Toshiba screen.

Does this means that you can see the Toshiba Splash screen at the beginning at then the display becomes blank?
Can you see something on the external monitor? If you didn?t test this, please do that?

I don?t think that display is affected, since you can see the Toshiba splash screen?
Not sure about the GPU issue but I think if GPU would be affected, then the Toshiba splash screen would not be visible too. In your case it is?

Well, try also this workaround:
- Remove AC adaptor and battery
- Press power button 30 sec long
- Connect both parts and try to power up the unit.

You could also check if one of the memory modules might cause this?
In such case you need to remove one module and should test the notebook using one module in each slot?

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Satellite C660-1U4 / Part Number : PSC1LE

Try to write to blank disc message I receive is "insert blank disk". if I insert a disk that I know has files on message I get back is "Blank Disk"

Answer:Satellite C660-1U4 wont burn blank DVD discs

Which application do you use for burning DVDs?

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Hello

I have notebook Toshiba Satellite C660-15K. It have integrated webcam Chicony. Webcam is working in all programs but image from webcam is mirrored. If I run Toshiba WebCam Application i can adjust settings and fix mirroring issues but it works only in toshiba app while in skype image is still mirrored. I tried to install another drivers for Chicony webcam and add keys to registry

HKLM/System/CurrentControlSet/Control/Class/HKEY_LOCAL_MACHINE\SYSTEM\
CurrentControlSet\Control\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}/000/Settings Flip=1
but nothing changed.

Operating System is Windows 7 Home Basic.
What I should do to fix this issue?

Thanks in advance,
Slava

Answer:Webcam image is mirrored on my Satellite C660-15K

Check please one more time advanced settings in webcam application and don?t use ?Flip? option.
I have tested it with Skype. When the pic is mirrored in webcam application than is mirrored in Skype to. When disabled, than is in Skype OK too.

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Hi,

i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?

thanks

Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx

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Satellite C660/C660D: Trying to load any image from whatever source fails, with the error message 'an internal error has occurred'. I have tried all the procedures in control panel; none allow a change of background image, although colours can still be altered, as well as themes.

Microsoft advises this is a manufacturer issue, as my OS is OEM.
Can anyone help identify this error and suggest how to fix it?

Answer:Satellite C660/C660D - Desktop background image not loading

I?ve never heard about such issue.
Can you change standard background pictures offered by Windows?

When this problem occurs do you want to use some private pictures?

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I removed the operating system from the C drive in my laptop and now i want to use the HDD recovery to re-install the recovery again
Can I know the right way to make this!!
Thanks.

Answer:Satellite C660-172 and HDD recovery installation

I don't know how you have removed OS from partition C and what have you done exactly and I?m a little bit sceptic this will work but you can try it anyway.

Do it as described in follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...

[http://www.toshibamea.com/ComputerProduct/4/Satellite_C660-1WN/49674?pageid=4]

The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...

[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52088]

...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[http://superuser.com/questions/318322/... Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

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Hi there,

I'm hoping someone can help me or knows what to do. I have Satellite C660-15r it was turned off properly but when put back on it came up with start windows normally as if it has been interrupted, I clicked ok to that but instead of loading it has gone to do some sort of recovery only it hasn't been able to complete this and instead has said there is nothing to recover.

It is know stuck at this and will not go any further says to get system admin to log in however its not allowing to log in or do anything apart from shut down and restart, I have been trying to factory reset but it will not work at all I have tried many attempts with 0 and other options i have been told this doesn't work but I can get up f2 and f8 on load up all that works ok but I cannot find any option to be able to factory reset. it gives me options to recover but they take me to the same screen with no improvements and safe mode will not work.

I hope someone can help me I will be so grateful.

Thank you in advance.

Shell :)

Answer:Satellite C660-15r stucks and no recovery possible

At first I must say that recovery option is available if notebook has ?factory settings?. After reading your posting I don?t know if you still use original OS installation that you got with your notebook or maybe OS preinstalled on your own.

I presume you didn't create recovery media (DVD) using preinstalled Toshiba recovery media creator, right?
In your situation usage of recovery disc could be easiest way to fix this and install original recovery image.

Can you please post exact notebook model?

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

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I need to file HDD Recovery how obtained

Message was edited by: Rozeno

Answer:Re: I need recovery file for Satellite C660-2FF

All you can do is to order new recovery disc.

You can do this on https://backupmedia.toshiba.eu/landing.aspx

2 more replies
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Hi there,

Sorry to bother you but I need some help if possible.
I am trying to restore my laptop to factory settings and I am pressing f8.
However I get all the system recovery options but no Toshiba hdd recovery option.

What am I doing wrong?

Answer:Satellite Pro C660-1nq - cant access HDD recovery

>What am I doing wrong?

After pressing F8 button, choose Repair my Computer and in the new menu you could choose HDD recovery as described here:
[How to recover a Toshiba notebook with the HDD recovery procedure|http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm]

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Is it legal to use another laptop to create a recovery DVD and use it on the another laptop of the same model.
Satellite C660 1J2

Answer:Satellite C660-1J2 - can i use the recovery disk on another notebook

Hi

Purchasing an Toshiba notebook with an preinstalled Windows 7 system, you have reached automatically one Win 7 license.
So you can use this Win 7 on one notebook.

1 more replies
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I have ordered the recovery media for my Daughters laptop. Does any one know if this returns it to factory settings including pre installed software and drivers as the e-mail just says Windows 7.

Cheers

Answer:Satellite C660 - question about recovery media

> Does any one know if this returns it to factory settings including pre installed software and drivers
Yes. After recovery image installation notebook will have original ?factory settings? as on first start after purchase.

3 more replies
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Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you

Nigel

Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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Hi

I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
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I have a trojan on my Toshiba Satellite Pro C660-21f, i no longer have the discs available to reformat the laptop.

Is there any way i can do it without?

Answer:How to reformat Satellite Pro C660-21F without recovery discs?

Can you install recovery image using HDD recovery installation (F8 at start-up)?

2 more replies
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Hi

I require the recovery media for a Saellite C660 1F1. If any one would know where I could download or purchase this I would be very great full.

Thanks

Answer:Satellite C660-1F1: Where can i purchase the Recovery Media

Hi

Almost all threads in the ?Toshiba Product Recovery forum? contains this link to the page where you can order a recover disk for a Toshiba European notebook series ;)
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
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Hi
Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

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Hi

is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

2 more replies
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I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this
http://img231.imageshack.us/i/failedcopy.png/

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Answer:Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

2 more replies
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Hello,

A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).

Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.

The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.

I have:

tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.

The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.

Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):

+The digital signature for the drivers for this device is required, can not be verified. Possible after a rec... Read more

Answer:After Recovery with CD Satellite C660-1FE keyboard does NOT work

Hi

Keyboard works in BIOS? this means that the keyboard hardware should be ok and the connection between the motherboard and keyboard is established.

So what could be wrong? Keyboard driver?
Hmm? the keyboard driver is a part of the Windows OS and is installed automatically while OS installation?
I would recommend following:
Go to device manager and extract the point Keyboard.
There you should see something like ?standard PS/2 keyboard?
If you will see a red cross near this device, then this means that the keyboard is disabled.
Usually you should be able to enable this again (in device manager).
If there is no red cross, then I recommend deleting this keyboard from the device manager list?then reboot the notebook. Usually the OS should recognize the removed device automatically and should install the driver too.

Check this.

By the way: it could be possible that you have received a wrong Recovery disk? this could explain the issues after the recover procedure?

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I have recently bought a new hard drive for my Toshibs C660 laptop after the original HDD failed. I then ran the Toshiba recovery disk and it got the computer up and running,with the exception of windows home premium ,which I have ordered online.Unfortunately, the image is compressed so that for example the text and images look to wide. People look short and fat. I have tried the control panel-screen resolution and otions to no avail and it would seem that the default is one screen width, which doesn't alow me to change it as I have done before on old CRT screens. Could anyone please help? Up to now as a computer novice, I've not done too badly.

Answer:compressed screen image on Toshibs C660

"got the computer up and running, with the exception of windows home premium" Sorry, I'm probably having a dozy moment but what operating system are you running right now?Always pop back and let us know the outcome - thanks

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Hi!

I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

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I cannot create a recovery disc using Toshiba image. DVDs are rejected as blank when they are empty. DVD R/W burns OK with Microsoft and Nero software. How do I get a fix for this problem? TIA garrym

Answer:Re: Satellite C660-10T Problem creating recovery disc

Toshiba recovery disc can be created with preinstalled ?Toshiba recovery media creator tool? ONLY.
So I don?t understand why you use Microsoft and Nero software.

Have you checked User?s manuals document and chapter about recovery media creation?

For recovery DVD creation I recommend you to use DVD-R empty medias only.

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Hello,

on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

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Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

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Hello all,

I have a Toshiba Satellite C660. I am trying to restore the laptop to the initial condition by the simple HDD Recovery. I have lost my old recovery disks. After completing first few initial steps, it goes to 'finishing installation' page and then gives an error message. After clicking to the dialog box 'ok' it resumes as 'Finishing installation' again. And now it has been almost 2 hours. It is still there. No improvement. What should I do ?

If I turn off the computer will my windows be completely destroyed?

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Hi

i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

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Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,

greetings

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Hi,

1st time forum poster so be gentle please!

My mum has just brought a Toshiba laptop and it's pretty decent to be fair. Taking a quick look at it though i noticed the recovery partition (that comes with most laptops now) is labelled "D:/Data and is 232GB in size. Seems a bit on the large side for me and wondering if it is incorrect?

Have got a screenshot and if someone could confirm either way i'd be most grateful. Can i attach screenshots?

Thanks in advance

Rob

Message was edited by: Rzoo89

Answer:Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Please see the screenshot - http://www.screencast.com/t/X7vLKcNIq

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Hi all

Just a query
My GF turned on her laptop Satellite C660 series and it would not boot up, we tried to initiate the recovery sequence from the recovery partition but kept getting the error that was on boot up (the error was telling us a USB device had been unplugged).

As you probably guessed she never made the back-up discs when prompted, all I could think of was using a win 7 disc and reload that way then try and make the recovery discs after (I didn't activate)
so win 7 was installed nicely and all drivers sourced that was all last week.
Now for the crunch , the recovery partition is there can I now make the recovery discs and install from those , the win 7 I installed will soon require activation
Any ideas?
Thanks in advance

Answer:Satellite C660 - recovery partition is there but can I make back up discs?

After own OS installation you cannot create recovery disc anymore and you can not install recovery image using HDD recovery option (F8 at start-up).

Best thing you can do now is to order original disc from Toshiba and use it for recovery image installation. It is definitely easiest way to have ?factory settings? again.
You can order it on https://backupmedia.toshiba.eu/landing.aspx

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Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117

Hi

Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

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So is the data on D safe if I use recovery?

thanks

Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?

Hi

From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

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I have a brand-new Satellite Pro C660. It worked fine for a day, now it won't load windows. I didn't get around to creating the recovery disks as I've only had it a few hours (yes, yes, I know, should have been the first thing I did). All the data is present (but backed up to USB just in case) and I can see the HDDREcovery folder with all data intact. However, I can't run the app to create recovery disks. Does anyone know how to extract the images and create the media using only the command prompt? (I can get into command prompt by booting from a friend's Win 7 disk). All boot options from the laptop's own drives fail. It says "Windows Failed to Load", and I try Startup Repair but it doesn't find any errors. Any help/thoughts on this will be much appreciated!

Answer:Re: Satellite Pro C660 - How to make recovery disk with command prompt?

Hey,

It?s not possible to create recovery disk with command prompt. You have to use the Toshiba recovery media creator on Windows.

Now it?s too late for you but you can order such a disk here:
https://backupmedia.toshiba.eu/landing.aspx

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Hi

Could anyone tell me why it is when I try installing 64 bit WXP on my Satellite C855-1gn that comes with 64 bit Win7 pre installed why it blue screens at the start of install?

Strange as it has a 64 bit processor
Any ideas?
Thanks

Answer:Re: Satellite C855 - WXP instalation ends with blue screen

BSOD is shown due to missing SATA driver. This driver must be loaded before WXP installation starts.
On this forum you can find many threads about that.

Useful thread about that you can find here .

If you have more questions you are welcome.

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This is my second attempt to recovery using the hidden image. The first attempt hung at an earlier point Loading Windows 7 ;( However on this attempt it has been over an hour on the "Setup is starting services" screen with a moving light under it.

Does anyone have any reasonable idea how much time this process takes? Thanks in advance.

Answer:Satellite C660-1F1 Toshiba HDD Recovery "Setup is starting services" hang?

Powered off after 2 hours.

Seems that it could be BIOS version currently 1.2 needs upgrade to a more recent version so I'll have a look at that. Also possible issue with bootrec maybe.

I'll update later :)

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I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

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Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen (http://i.imgur.com/83RO8xg.jpg - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

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I am having a problem with a friends Laptop, windows boots as normal and then after the loading screen everything just goes black with the cursor (arrow) on screen, I can move the cursor around but nothing else can be done.

Has anyone had this problem before and knows a possible solution for it?
Thanks for any help

Answer:Black screen on Satellite C660-2JD

>So are there possibilities to return to windows 7?
Yes. If you have created recovery disc use this disc for recovery image installation.

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Hi, I'm looking for a replacement screen for my Satellite C660-2EH and I'm having trouble finding one specific to the model. Could I buy the generic screen just labeled C660? Here's some I've found, for example:

http://www.laptop-power.co.uk/laptop-screens/toshiba-compatible/satellite/series-c660/model-c660.html

http://www.laptopscreenonline.com/toshiba-satellite-c660-replacement-screen-laptop-lcd-15982-p.asp

Would appreciate any help anybody could give me on this, Thankyou!
Zoe.

Answer:Screen replacement on Satellite C660-2EH

In my opinion both links are OK and you cannot do anything wrong. As far as I know all C660 models use the same LCD display with follow specification:


Display Type - TFT Color LCD
Size (Diagonal) - 15.6"(HD)
Resolution - 1366 x 768
Aspect ratio - 16:9
Type of Lighting - Sidelight, LED

Only difference can be vendor or brightness on level 8.

When you order it be use it is HD LED display.

By the way: do you want to exchange it alone? I mean it is not so easy and if you don?t have experience with this stuff you should ask for help.

Be careful about it.

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Hello,
Can I make my Laptop screen a touchable screen?
Because I have noticed something called Pen and Touch

Answer:Touch Screen on Satellite C660-1M0

You cannot change anything. Your notebook doesn?t have touchscreen and it is nt designed to have one.
Forget it.

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This evening I bumped my computer screen as I rested it down (not too hard, but it slightly slipped from my grip).

The laptop appears to be functioning okay other than an issue with the screen. About 3 quarters of the screen is not working, it is just white background, with colourful streaks, and a large diagonal black line.

Is this likely to be simply a broken screen, that could be solved by replacing the screen itself? I am waiting to order a new screen but I don't want to spend the money if the problem is likely to be something else..

Also I've been told it's relatively easy to replace the screen yourself. I've done minor repairs on laptops/pc's in the past (new keyboard/track pad). I don't have warranty/insurance and can't afford a pro. Is it something I should be able to do myself?

Answer:Screen Broken - Satellite C660

>Is it something I should be able to do myself?
Generally speaking yes, you can do this on your own but without experience and maintenance manuals document it could be a bit problematic and risky. Many screws are hidden and many small parts have plastic holders that could be broken.

Of course it would be better to pay someone to do this on professional way without some risk. You must decide what should be done. If you want to do this on your own and there is some problem let us know.

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When i turn on my laptop, C660, the screen is black. It is the same when i try with an external screen?

It is a brand new laptop - only benn used a few times.

Answer:Black screen on Satellite C660

Remove battery and disconnect the AC adaptor.
Now press and hold power button 30sec long?
After that connect both parts again and try to power up the unit.

If this does not help, get in contact with Toshiba ASP in your country to check the hardware? if the notebook is new, the warranty should cover the repair

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Hi guys I wonder if anyone could help please.

I have a Toshiba Satellite Pro C660-2DR laptop which seems to be faulty (just out of warranty).
Everything worked fine until we came to switch it on one morning and found the screen remains off (black screen). There is no output through the VGA as I have tested it on an external monitor.

The CPU fan spins for a couple of seconds and then switches off.
There is no hard drive read/write sound either. The power LED remains lit. I have removed the hard drive to access the data on another system which worked fortunately

. I have also removed the RAM, battery and optical drive but there is still no output on the screen.

Does it sound like a faulty motherboard?
The laptop appears to be in excellent condition.

Is there anything else I can try please? I would be very grateful for any advice.

Rich

Answer:Satellite Pro C660 does not boot no screen

Yes, this sounds like faulty motherboard or an part of motherboard like RAM or CPU.
You said you have already removed the RAM but did you use an good tested RAM module?

Theoretically it could be just an RAM problem but in worst case you will need to replace the motherboard and I think this would be really expensive repair.

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When my wife got off the plane a baggage handler helped her by pushing her mother in the wheelchair and dragging one of the bags behind him allowing my wife to take care of the rest of the luggage. Unfortunately the laptop that was sitting on top of that bag decided that it didn't like the ride, it jumped off the bag and tried to enter the terminal under its own battery power.

There is no visible damage to the laptop as it was inside the laptop bag and no cracks or anything on the screen. When the laptop turns on, the screen can remain blank, flicker or it will display the log on and desktop but instead of showing white it displays a pinkish purple, only white is affected not off white. Other colours display correctly although they do look as if the display is set to 256 colour or using the wrong driver.

I connected an external monitor to it and that works fine with full colour. If the laptop screen flickers a light tap to the back of it will get it to stay on but the colour isn't corrected. I am thinking that it may be just a loose connection or broken wire between the screen and the motherboard but not sure if the change in colour would be caused by this.

Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.

Any ideas on what the problem might be?

It took me 2 1/2 hours to post this exact same message because somewhere in there is profanity or inappropriate language. :(

Answer:Satellite C660 - screen issue

Hello

On this virtual way it is not possible to say for sure what is wrong there. Your notebook must be disassembled and all must be checked. Graphic card seems to be OK so there must be some problem with connectors, cable or with the display itself.
>Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.
Why not? Even display exchange is not so problematic. Googling around you will find many online stores where you can order new display, if necessary. Even on eBay you can get it for reasonable price.

If you don't have experience with this stuff I recommend you to contact nearest Toshiba service provider or some independent IT service and ask for help. Check which options are available and how much you must pay for repair.

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Hi all,
I have a serious problem in my satellite C660-1EL, I bought it before two weeks, I received it free dos and I installed WIN 7 Ultimate.
The problem is when I updated the win 7 using auto. Update and during installation these updates the notebook suddenly shut down. When I turn it on again it gave me a blue screen with message "{color:#ff0000}irql_not_less_or_equal{color}" during booting.
I tried more time with safe mode but still give me blue screen before the win. booting.
I tried to install new system by using original WIN 7 CD, but before the setup extracting files the blue screen appear again.
I checked the RAM, HD, CD/DVD, in another laptop and it worked ok.
Also I tried to install WIN 7 by using USB flash boot and Win XP PRO from CD, but still the same blue screen appear before the setup copy the win. files.
Please help me, this laptop is brand new.
{color:#ff0000}Note{color}:
First the Toshiba Booting Screen disappear , but when I removed the RAM and installed again it appear and I entered the setup by pressing F2 and restore the bios to defaults, but still problem exist.
{color:#ff0000}Sorry for my language{color}.

Answer:Blue screen in Satellite C660-1EL

Hmmmmm...... strange. Try to remove one RAM module and check if the same will happen again.

This notebook is designed for Windows7 and there should not be any problem using original Microsoft Win7 installation disc.

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My C660 crashes - blue screen with the error message...." a clock interrupt was not received on a secondary processor within the allocated time interval". I have updated the bios and all othe major drivers and deleted recent software.

Any suggestions as to what might be going wrong?

Answer:Blue Screen on Satellite C660

>... and deleted recent software.
Somehow I feel you have tried to increase notebook?s performance sing some additional software.
On this virtual way it is not easy to say what the problem is. We don?t know what have you done last days but fact is that using ?factory settings? something like this will not happen.

Can you please tell us what have you done exactly?

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Hi guys,

I had this morning a problem with my toshibate c660, my screen was black and not reacting when turning on the computer.
However my computer still turned on and you could see the led light lighting on and hearing the computer starting.

Now I fixed the black screen by a tutorial, the tutorial goes like this:

'First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds.
Release the button and plug in the computer. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.'

I did it 4 times because the first 3 times it didnt work, and too my surprise the 4th time worked.

Q: Can someone explain why this works?
I hold the start button when their was no battery in the computer and it wasnt plugged in. I just cant understand this works when the computer isnt under power.

Gr

Someone with insight care to explain?
I almost think voodoo is real :))

Answer:Re: Satellite C660 - black screen

It?s not easy to say why the issue appeared.

But as far as I know such ?black screen? problems can be related to memory issues as well as to power failure.

Anyway, it?s very important that the workaround described in your posting worked properly.

The same power issue happened to me some month ago? and the same workaround was helpful to get the notebook working again?.

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Hi

Please find the solution about my pc Satellite C660-1MO. I am suffering from blue screen desplaying while startup. Many times I am having this problem. While I am doing my job on it just it dump and restart with the blue screen. what happen to it. Is this a hardware problem or software or others?

Your kind attention will be heighly appriciable.

Sudip

Answer:Blue screen display on my Satellite C660-1MO

Originally Posted by spkali123



Is this a hardware problem or software or others?



Without any precise information we cannot say for sure what the problem is. Can you send us the error code? This may help to find out what the problem is.

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I bought a VGA cable to connect my laptop to my TV in order to mirror what ever is on my laptop screen. My TV did not pick up anything when I checked the Sources.

I opened the "Action Centre" on my laptop and selected "Project". I changed the current setting of "Duplicate" to "Second Screen Only", this caused my laptop screen to go black when the VGA cable was connected. When I disconnected the VGA cable my laptop screen came back on. This frustrating because I want to change it back to "Duplicate" but it is impossible to navigate while the VGA cable is plugged in because of the black screen.

note that when i changed it to "second Screen Only" my TV still did not pick up my laptop.

any solution for this?

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I just purchased a brand new laptop yesterday and I've notice that there is a slight blue tint to the screen particularly noticeable with whites, I just wondered if this is something I should be concerned about or whether it's just how the screen is with these laptops? I compared it with my PC monitor and it's definitely there just slight.

Answer:Satellite C660-1J2 Blue tint on the screen

In my opinion you should contact your local dealer and check if the same happen on other models.
To be honest I don?t understand what do you mean exactly with this ?blue tint? but on my both notebooks screen is absolutely clear.

Maybe you should ask for replacement.

7 more replies
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Hi good morning all my first time here hope to get some help.

i have a Toshiba Satellite C660-1j2 it was running Windows 10 and has been for some time great, then last night it turned its self of because I forgot to charge it charged it turned it on and now it won't do anything, it is blue screen saying that this is missing 0xc000007b.

it came with no software and I have no idea how to boot it up for recovery.

can anybody help or is it the bin.

paul

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It let's me log on then after a couple of seconds it turns to a white screen


Message has been edited: info has been added

Answer:Satellite C660-220 turns to a white screen

Do you really think that someone will be able to provide you some good tips and troubleshooting without any details about the notebook and the system?
How about a detailed issue description?

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Hi, Please can someone help me??

My Satellite C660-2EV has developed a display problem where the screen has split into three equal sections or parts, with the middle section staying in the middle of the screen, but the left hand side is now on the right of the screen and the right hand side is now on the left.

Ive searched various forums and found nothing on the Toshiba site that comes close, but found that a lot of sites are saying that this could be a hardware fault either with the Graphics card or the ribbon that feeds the screen that runs through the hinges.

Can anyone plaese shed some light on this??

Answer:Satellite C660-2EV Screen has split into Three sections

> found that a lot of sites are saying that this could be a hardware fault either with the Graphics card or the ribbon that feeds the screen that runs through the hinges.

Does the same issue appears on the external screen/monitor ?
If Yes, this would mean that your graphic card chip (maybe motherboard) is the troublemaker.

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Hello,


I have a problem with the display of my Toshiba C660 26X. Since the first time I used it, the gamma seems to be to high.

This is not a question of luminosity neither contrast. The display just looks "too bright" and I loose a lot of contrast in bright colors.

I tried to use the tool "calibrate colors" from Windows 7, but even if I choose de lowest level of gamma, the display stay too bright.

The only way I found to fix this, is to manually adjust the gamma in the nVidia control pannel. BUT : I have to do this each time I reboot the computer. (It seems that Windows wants to manage the display settings, even if I configure the nVidia Control pannel to be the only tool that manage gamma settings).

So here are my questions :

* How to fix this ?

* Is there any way to configure de screen directly at the hardware level (not through any kinds of softwares) to fix this problem ? I mean just like you can adjust a non-laptop screen by pushing on buttons.

* Does anybody know how to force Windows to let the nVidia control pannel fully control the display settings ?


By the way, I don't find your support usefull. I had to search a lot to find out how to contact anybody from your support. Now I have to write in another language than my mother tongue on an international forum and I hope that somebody will be able to help.

Will I receive an e-mail notification when an answer will be posted ? If not, please send also your an... Read more

Answer:Satellite C660 26x - screen problem (gamma)

Hello Jay

Satellite A200 is old notebook model and I can imagine that cooling fan and cooling grill is full of dust.
Before you change anything your notebook should be completely disassembled and cleaned up. I have done this several times in the past and i must say that my notebooks were much quieter than before. After doing this cooling system will work properly and notebook will be able to ?take a breath?.

I don?t know if you know someone who can help you with this. Please don?t spend your money for new parts. At first do professional notebook cleaning.

Please send some feedback.

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Hi everyone. Im new here and was wondering on, how do i get the screen back, as I've just changed the screen ribbon on toshiba c660 as my old ribbon had broken wires. Everything works and can hear the fan etc but no screen. I noticed though that if i shine a light on the screen i can see the background. Im not computer minded but need help. Thanks
 

Answer:toshiba satellite c660 black screen on xp

Hi mw_86 and welcome to TSG.

Have you tried an external Monitor ? I would do that first if possible and if it's display is good carry on below.

With those symptoms if that model has an Inverter I would try switching it with a known working one.
You should find some on Ebay. (I've had good luck even with used ones).

If it does have an Inverter it could be the backlight instead but that's usually much more difficult to replace.

If it's an LED model (ie no Inverter or Backlight) I would guess either the LEDs have failed or they aren't getting power from the motherboard.
 

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My Notebook Toshiba Satellite C660-268 was installing updates, then it went on frozen for half an hour, I decided to force shutting down by pressing the power button.

I tried to power on, notebook could not wake up, I can hear the fan but screen is black, no post/splash screen (Bios screen), power led goes on for few seconds and then turn off. I tried to press all important function keys, but nothing could make my notebook boot or stay on. Please,

I need your help so as to make my notebook boot again

Answer:Satellite C660-268 not booting, no splash screen

I think that some hardware part died during the update installation.
From my point of few it was simply a bad luck that this mistake happened during the system update.

There is only one real solution: the troublemaker needs to be found and replaced.

Theoretically such issue could be caused by memory problems as well as motherboard malfunction. The RAM modules are not very expensive and in case the RAM would be faulty, the fix should not be a big problem.

But in case of motherboard malfunction, the notebook repair could be really costly affair.

What could be the next step?
I think if you have no big computer experience, you should ask some professionals for assistance and further help.

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Hi,

I dropped my Toshiba Satellite C660 laptop and now half of the screen is showing lines all over in different colours. My question is, if I replace the screen with a new one will it solve the problem. I found a screen that I think will fit.

I am really gutted now but I will need to either replace the screen or buy a new laptop.

Please help.

Thanks a lot.

Kat

Message was edited: link has been removed - commercial

Answer:Strange Lines on Satellite C660 Screen

I?m pretty sure the display is defective but if possible you can connect external display or TV to your machine and check if the desktop will be shown properly on external device. If yes that is display definitely defective.

In case that there is some problem on external device too the reason can be graphic card functionality.

Anyway, after reading your posting I?m also thinking that display must be exchanged and I also think this will solve your problem.

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First of all hi first post. I have 2 satellite laptops 1 C660 daughters crashed a while a go so she started using mine. Mine C665D now has broken screen can see some of screen. Decided to first try screen swap no go different connectors so swapped hardy rive from 665 to 660 and did clean install win7 pro. Was looking good but had no network driver. Not having another pc only iPads makes it a bit difficult to download driver so swapped Hardrive back download driver for 660 swapped again loaded driver all good working. Reading advice said to update all driver. Started at the top of Toshiba driver page and did bios update. Crash! During install of bios "confuser" shutdown and now will not boot. Push power button both led come on fan starts then just shuts off. Did a little research and it appears the bios flash was not a good option a pity it was on the driver download page, won't happen again. I have tried starting without battery f2 etc but still shuts down. Any help would be appreciated as I am defiantly out of my depth now. Both laptop currently in pieces but I am getting pretty good at the pull down put back together thing, tempted to bin then both but will see if you guys can help.

cheers Blowen

Answer:Updated BIOS - now black screen on Satellite C660

A bit of an update might help others?
It would appear I need to ref lash the bios. From what I have been reading process as follows.
1 make a bootable usb ( at this step now)
2 download bios. I downloaded wi rear to be able to extract the files. there are 4 files as follows.
1 bios.ROM 4,356 k.b
2 BiosCheck 1 k.b (this is a notepad read me file)
3 ec.ROM. 128 k.b
4 Setup 1389 k.b
Not exactly sure which file to copy over at a guess I would say 1 but maybe all needed?

3 remove hard drive and optical drive
4 remove battery insert bootable usb apparently it is imperative that you hold down the F key kept it in then plug ac power on continue to hold the F button let go after a while ( not sure how long 30 seconds I will try) let F button go. If you have a usb with a light if it comes on it is working, wait until it stop restart system and hopefully you can now get into the rest of the system.
I have got my old Acer laptop out of the Closet fresh installed win 7 was running really slow so spen most of day sorting, was services using 100% cpu, Windows update turned this of and now pretty good to hopefully make bootable usb and put on bios to flash Toshiba.
Fell free to add if I have missed something.
Thanks
4

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Hi,

I just brought a new Satellite Pro C660-2JR laptop and a few hours after getting it I noticed that it has a purple cast/tint on any grey tones and is especially noticable if a B&W image is views because it has tones of purple, white and black with no actual grey!

Its very visible on the default settings (which are especially overbright and contrasty even after I've turned the backlight down) and I've adjusted the brightness, contrast and gamma through the graphics driver as per test cards but despite what I do this damn cast will not go away.

The only way to sort of get rid of it is to up the green channel contrast but this affects other colours as well so it doesn't really solve the problem and the cast usually ends up either being a very light purple or green with no actual neutral grey.

This cast is visible in all lighting types and at all screen angles.

Before I send this back for a replacement or open a warrenty repair on the laptop, is there anything else anyone could suggest I do?

Answer:Re: Magenta/Purple Cast on Satellite Pro C660-2JR screen

It is not easy to discuss about such issue. We should see how it looks like.

In my opinion you should contact your local dealer, compare it with other notebooks from the same series and ask for replacement.

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HI

MY SON HAS ONLY HAD HIS LAPTOP FOR 3 WEEKS.
USED IT THIS MORNING, SHUT IT DOWN IN NORMAL WAY, WENT TO START IT UP THIS EVENING AND GETS A BLACK SCREEN WITH "A DISK READ ERROR OCCURED. PRESS CTRL+ALT+DEL TO RESTART".

I HAVE TRIED RESTARTING, TRIED STARTING IN SAFE MODE, TURNED OFF AND ON AGAIN.

SOMEONE EVEN SUGGESTED TAKING THE BATTERY PACK OUT AND PUTTING BACK BUT NOTHING SEEMS TO WORK.

CAN ANY ONE HELP?

THANKS

Answer:Disk error and black screen on Satellite c660-21z

Hi

It looks like an problem with HDD.
Please check if the HDD is recognized in BIOS. Power up the unit and press F2.
Usually this should help to access the BIOS.
At the first BIOS page the HDD should be mentioned? is it?
If not then this means that HDD is dead and needs to be replaced?

By the way: you did not post the notebook model? but if it?s 3 weeks old, then you have to get in contact with an Toshiba service if the HDD would be faulty? you should get a new one free of charge because the warranty should be valid.

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So this morning after trying to power up my Toshiba Satellite C660/C660D I was met with a black screen.

The power lights both work and light up, the fans whirl when I power up but nothing ever comes up on the screen, I was wondering if anyone could help here?

It's less than 3 months old.

Answer:Satellite C660/C660D will not boot up (black screen)

To be honest I really don?t know how to help you.
Remove battery, leave notebook for a while and try to start notebook with AC power supply only. Try to do it several times with and without battery. If nothing helps there must be some hardware problem so I recommend you to contact Toshiba service and ask for help.

Warranty is valid so there is no reason to be worried about it.

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Hi everybody.

I have a C660-22v.Everything was working fine.Then about an hour later, went to use the laptop again, switched it on, it powered up as normal with 2 clicks, then nothing. Just a black screen, not even lit up, then after 5-15 seconds, the fan speeds up for a second or 2 then the laptop switches off.

Tried it with the batteryout & just the charger pluged in, just the battery, holding the power button, all sorts of ways but it just switches off.

I`m thinking the hard drive has failed. Any help would be welcome as its out of warranty (around 16 months old).

Many thanks in advance,Neil.

Answer:Satellite C660 powers on, black screen and switches off

In my opinion it has nothing to do with hard drive. I presume there is some problem with power supply electronic. I have similar problem with my A300 and at the moment I don?t know what to do.
Repair is probably pretty expensive so I?m thinking to sell it on eBay as defective.

Problem is that we cannot do much about it. What to do? You can disassemble it, take a look inside and put it together again.

Either it works or not. I?m afraid your issue is for service and it should be checked by service guys.

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Having purchased the Satellite C660/c660D less than a month ago.
I am disappointed to see the shift key (left) as well as the CTRL key causing the screen to go black intermittently when typing my blog...

Pretty sure not blogger as tested in word too.
Any ideas as this is poor given the reviews and price..
HELP..dosnt do it every time but much of the time. Not happy!

This is a fault i wouldn't expect from this brand

Thanks for any help

Answer:Satellite C660/C660D - shift key causes the screen to go black

Hi

> I am disappointed to see the shift key (left) as well as the CTRL key causing the screen to go black intermittently when typing my blog...

What does this means exactly? Pressing SHIFT and CTRL button disable the display and you are not able to see anything on the monitor?
Is this right?

Did you check if this happens using an external USB keyboard too?
If not, I would assume that your keyboard malfunctions and needs to be replaced.

A friend of mine has had a issue with my keyboard. The cursor jumped around and some characters were displayed twice? this could be solved by BIOS update?I?m not sure if your notebook uses the latest BIOS but you could check this too.

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Hi everybody,

I have a Toshiba Satellite C660-10T Laptop and have recently purchased an additional 2GB RAM to upgrade my laptop to 4GB in total. The RAM stick is identical to the original 2GB ram that came installed in the laptop.

I have added the extra ram and when i turn on the laptop the screen remains black however the laptop fans can be heard etc. When i remove the added ram the com starts up fine and shows the windows login on screen. I have also tried both ram sticks on their own in slot 1 and they both work fine, its only when they are both in the connectors that i get the black screen.

Any help asap would be fantastic.

Regards

Griff

Answer:Satellite C660-10T - Black screen after adding extra RAM!

> When i remove the added ram the com starts up fine and shows the windows login on screen.

Its a problem with your additional RAM module.
Either its not fully compatible.
Recommend using two identical RAM modules from Kingston? such modules are great, tested and provide good quality.

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Satalillite C660

I cannot boot onto windows 7.
I get a blank screen and curser not matter what, I have no recovery disc.

I have tried F8 and to repair, but again, it just goes to the blank screen.

Any ideas?

Answer:Re: Can't boot Satellite C660 - black screen and cursor

Hi,

since when do you have the problem?
did you have any problems before?
Did you change anything in the system?


Do you can try to disconnect all removable devices to check if one of these components is causing the problem

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I'm a newbie here so my question may be obvious to some,,,,but not to me!

My Satellite C660-174 laptop (running Windows 7) has stopped opening correctly. Everything is normal up to the point that my password is typed in. Instead of opening up to my 'desktop' with its icons all down the side I get a page with a 'Toshiba Leading Innovation' banner across it and just four random icons down the side.

How can I restore my desktop screen and all the icons?

Help will be appreciated.

Answer:Desktop screen on my Satellite C660-174 will not open correctly

It is really not easy to understand what do you see exactly.
Can you please make a pic and send some link where we can see it?

I really don't understand what could be the problem but what you can try is to start your machine with F8 and enter advanced boot options. Choose the entry "Repair your Computer" and press "Enter". Go forward until you will enter System recovery options. Try to make system restore to earlier time. Maybe this will help you to fix described issue.

http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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Hi can anyone please help

trying to upgrade the ram on my C660, presently has 3GB - spoke to Toshiba and they told me the type to get and said as im running 64bit windows I could go to 8GB - so bought the following

DDR3 1066MHz sodimm - x [email protected] --- from MyMemory.com ( ?64 )

When I fitted it and switched back on the screen is just black.
Anybody got any ideas please as im in the middle of my assignments aaaaaahhhhhhhh!!!!!!

And any help would be really appreciated

John

Answer:Satellite C660 - black screen after memory upgrade

Hi

Sounds like not compatible or faulty module.
Can you boot the notebook properly using the old modules?
If yes, then the new memory should be replaced with another one.

I recommend Kingston modules? in my opinion they make good quality?

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I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

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Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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hi all new here

well we have had our c660 106 for 2 month now,but the missus decided to drop it from about 6 inches high, it stayed on but the led screen is cracked internally as the colours were bleeding over etc,unwatchable.
It stayed on untill today and ive been pricing screens up.(had it connected through rgb to my home lcd)

i had to unplug the laptop and turn it off,but now the problem is when i switch it on it will do the inital fire up to the toshiba black screen where i have the options 0f f2 and f12 but then immediately turns off completely, we are worried now as we have a 1 yr old and we have everything she has ever done on there,
is there anything i can try

i know warranty wont cover it as its obvious the screens broken and not just failed.
any help would be brill

thanks

Answer:Satellite C660-106 wont get past boot screen and shuts down

anyone any idea?
cheers

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I've been having a lot of trouble with trying to get my laptop to connect to the internet, when I was attempting to troubleshoot it, the blue screen appeared and it shut down, I didn't have enough time to read all of the information so I'm not really sure why it appeared. The laptop restarted and still couldn't connect to our wireless network, I tried numerous system restores which couldn't complete even though I tried it after I deactivated my AVG protection.

Eventually it connected and I was able to go on the internet for a short period of time with a very temperamental connection, it then disconnected again after about 15 minutes, I struggled to get it to connect again but when I eventually did the connection seemed fine and didn't drop.

I shut it down and when I turned it back on I had the same problem again, it wouldn't connect, the troubleshooter couldn't fix the problem, although a few times it identified the problem as a "problem with the wireless adapter". I tried everything I could think of, more system restores, re-installing the "network adapters" under the device manager, changing the power options to maximum for the wireless adapter and checking the the computer doesn't turn it off the save power, removing all wireless networks and then trying to reconnect to them. After about 2 hours I managed to get it to connect again after rebooting it in safe mode and the connection is fine now.

However I'm worried that I'm going to have this... Read more

Answer:Re: Satellite C660-1LD Blue screen whilst trying to connect to the internet

Hi

You should not worry about BSOD. I presume the reason was some software conflict.
Do you use original OS that you got with your notebook or your own OS installation?

Have you noticed this problem with WLAN only?
Can you use LAN?
Have you tried to test it with other router and other WLAN?

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Hey I wonder if anyone can help me - the screen on my satellite C660, only about two months old, started flickering in green stripes a couple of days ago after I'd adjusted the screen forward a little. Nothing has got rid of it, and every time the screen is moved it flickers more strongly or turns into a solid green stripe.

I thought it might be a problem where the screen connects to the actual computer but I've looked around the hinges and there don't seem to be any loose wires. I haven't yet contacted Toshiba because I'm going to have to call their UK support number from France which will cost a bomb, just wondered if anybody here had any ideas first? Has it happened to anyone else?

Thanks!

Answer:Satellite C660 - right hand side of screen flickers green

In my opinion it is not so important if anyone else hat it or not and you should not waste your time waiting for some answers.

I don?t know where you have bought this notebook but each notebook bought in Europe has EMEA warranty so please call authorized Toshiba service provider in country where do you live now and ask for help. You have new notebook and if there is some hardware related issue let them repair this.

Addresses and phone numbers of all ASPs you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Find an ASP.

Good luck.

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I have a C660-24f which is about 12 months old, and I have had problem with it since I got it.

It has restart Suddenly with blue screen (memory management).

Answer:Satellite C660 shows blue screen (memory managment)

> I have a C660-24f which is about 12 months old, and I have had problem with it since I got it.
Why do you wait so long time? You could contact Toshiba service anytime you want and ask for help or at least for good advice.

Have you tried to do anything about that?
Clean recovery installation maybe? Have you noticed this error when notebook runs with ?factory settings??

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When my laptop boots up, after it shows the press f2 or f12, and then starting windows, it goes on to a black screen with the cursor flashing.

The lights are on at the front, but there is no activity on the hard drive as the light is not flashing.

Help needed. Thank you.

Answer:Satellite Pro C660 - black screen and blinking cursor when it boots up

I think your HDD is dead.
You need to replace the HDD using an new one 2.5? SATA HDD.
Replace the HDD and install the OS again using Toshiba Recover Disk.
Hopefully you?ve created one in the past?

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I have two original recovery DVD's from Toshiba with my P300-18M laptop.

Do I still need the HDD recovery image on my labtop drive F: ???

Can I use that disk space for other issues

Answer:Satellite P300-18M: Do I need HDD recovery image if I have Recovery DVD

Hi

If you have crated the Toshiba recovery DVD and if it?s working properly then you don?t need the recovery image on the HDD because you could reinstall the OS using the created DVD.

Bye

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Hello friends !

I recently purchased a A205-p7548 toshiba laptop and since day one my screen goes blank and now has stayed blank.
But when i connect my laptop to an external monitor i can see my desktop.

I changed power management settings to 100% and upgraded my Bios to v1.90
but still the problem persists.

Is there any way i can uninstall my Bios and reinstall it....
I kindly request your help and suggestions


thank you very much

Answer:Satellite A205-P7548 - screen goes blank and stay blank

Is the screen totally black and you cannot see anything or can you see something on the screen background?

When you restart the notebook does display works well again?

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its 1 year 7 months old it starts goes to windows error recovery after choosing start windows normally it then goes to black screen and moveable cursor and is stuck their can anyone help me or is it time to get a new laptop?

Answer:laptop-satellite c660-120 starts up black screen and movable cursor

Hi and welcome to Seven Forums! Have you tried to start Windows into Safe Mode pressing F8 after BIOS messages?

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I have a Satellite Pro with Windows 7.
Like Emma in a previous thread I am having trouble with the screen freezing and having to turn off to recover.

I think it could have something to do with Windows updates but can anyone offer any assistance.

Please! In plain English please because I am a silver surfer!

Mariel

+Message was edited: notebook model number has been added+

Answer:Screen freezes - Need turn off Satellite C660 series to recover display

Hi Mariel

It would be interesting and useful to know what notebook model you have.
Secondly did you try to reinstall or update the display driver?

Please do that.

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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I use a Hewlett-Packard PSC 750 printer with my Toshiba M60. Problem is, when I print an image, what's printed is much more yellow than what's on screen. The problem did not occur with my old Packard Bell.

Has anyone a solution?

Answer:Satellite M60: image printed is much more yellow than image on screen

Hi,

Maybe is that a Problem with the Print Head. Please check the setting.
I think that is not a Problem with the Notebook.

By

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Hello,

My laptop doesn't work very well so I will make restore win xp home system. But this laptop is given without cd restauration. If somebody has this restauration cd could she/ he sent them through "YOUSENDIT website". Don't forget, to cut big file to short files In free version (on this website), 100 Mo could be sent.

*laptop : Toshiba satellite A60-117 ref : PSA60E 09R02R FR Serial number Y4046513Q*

Thanks a lot for your help

See you later

Yolande

Answer:Need recovery image for Satellite A60-117

Dear Yolande this will not work on this way. What you need is real disc and not some parts that you can put later together.

You can install own OS using Microsoft installation disc. All necessary drivers you can find and download from Toshiba support page - http://eu.computers.toshiba-europe.com > Support & Downloads.

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Hi,
I just got a problem with my laptop. It seems like there is a loose connection between my screen and the light emitting diodes: Only got white stripes, a mirrored screen, a white screen or a flickering screen right now so i can't even move my mouse cause i don't see anything.
Some pictures: [1|http://tinypic.com/r/11ae96t/5] [2|http://tinypic.com/r/2qkmesi/5] [3|http://tinypic.com/r/2jb7jmu/5] [4|http://tinypic.com/r/fkwbhj/5] [5|http://tinypic.com/r/2q2lbpv/5]
Thanks in advance.

Answer:Satellite C660 - White stripes, mirrored screen, white screen

This hardware related issue should be checked and repaired by authorized service provider. Notebook must be disassembled and checked.

Is your notebook still under warranty?

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Hello ,

I want to download the DVD restore Toshiba Satellite A660-148, and I format the HDD recovery partion. Please Help me to restore my laptop to the original factory condition !!
his first OS installed ! TOSHIBA inovation ....

Answer:Re: Need recovery image for Satellite A660-148

Hello tarek

Recovery image cannot be downloaded. You must create it on your own using preinstalled ?Toshiba recovery disc creator?.

If you have formatted recovery partition it cannot be created anymore. Now you must buy original recovery DVD under https://backupmedia.toshiba.eu/landing.aspx

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