Computer Support Forum

Satellite L50-A-1D6: restore the preinstalled Recovery Partition

Question: Satellite L50-A-1D6: restore the preinstalled Recovery Partition

Hi all.

I have modified the partion of my HDD, now the preistalled Recovery Partion is not available anymore.
I understand that in this way the partion table was modified and so the Recovery Partition cannot be found in order to restore the factory settings or to create a recovery disk.

However, the recovery partition is still on HDD and its contents seem to be correct.

Is there a way to make the recovery partition available yet?
(At the moment, I can use the lapton only by booting it from a"live cd")

Thanks in advance.

Relevance 100%
Preferred Solution: Satellite L50-A-1D6: restore the preinstalled Recovery Partition

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L50-A-1D6: restore the preinstalled Recovery Partition

> Is there a way to make the recovery partition available yet?
As I understand you recovery partition is still available but problem is that recovery installation tool cannot find it anymore. Recovery partition is visible only in case that notebook has original ?factory settings? and originally defined partition structure.

Unfortunately now you will not be able to start recovery image installation.
Have you created recovery media following instructions described in user?s manuals document?

3 more replies
Relevance 78.31%


I accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside) and have tried to create my recovery disks using the 'Recovery Disc Creator' but it is telling that it cannot find the recovery partition :(

I tried fishing through the ini files for the recovery disc creator to find where it looks for the partition, but couldnt find anything...

One thing i have noticed is that now it is recovered, it appears as an NTFS fs (i think before it was an Unknown FS type??) and has volume label 'HDDRECOVERY'.

Any ideas as to how i can either:

a) trick the recovery tool into using the recovered partition
b) make the partition look exactly like it did before i deleted it, so i can use the tool as is.

Would really appreciate any help - want to make those recovery disks for my vista ultimate before i go dicking around and whacking backtrack on it :)



Answer:Restore recovery partition on Satellite Pro A200


> accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside)
I wonder how you have restored the deleted partition. Possibly the recovery partition parameters are not the same as before and therefore the 'Recovery Disc Creator' doesn?t work correctly.

Unfortunately, in my opinion you will be not able to trick the recovery tool if the recovery partition cannot be found.
You can only rename the NTFS FS partition. This can be done in the disk management console.
But I don?t think that this will solve this issue.

It seems you will have to reinstall the whole OS again using the Toshiba Recovery CD or the original Microsoft Vista CD


1 more replies
Relevance 75.85%

Here's My Situation:

I have a Toshiba Satellite L505D-s5695 Laptop, and I had to put a new Hard drive in it, but not before I Copied the Recovery partition files over to an external Drive.

So I have No recovery discs, and no original Hard Drive.
Because of this, Holding "0" while booting, or F8 options to restore or get into the toshiba recovery utility do not exist any longer.

Is it possible to use Imagex or some other utility to restore the laptop to factory image with the Files that were on the original Recovery paritiion?

I'm currently playing around with imagex commands and the .SWM files,
but if someone knows the exact command line to use or procedure it would be of great help!


Below I've the Files I've retained on another Drive that were originally on the recovery parition:

? !V4_03_11.VRP
? !V1_05.VBR
? !V1_22.VRR
? !V1_24.VRC
? ... Read more

Answer:Satellite L505D Factory Restore from Recovery Partition Files Manually

>I have a Toshiba Satellite L505D-s5695 Laptop, and I had to put a new Hard drive in it, but not before I Copied the Recovery partition files over to an external Drive.
After reading this I must say that this will not work. You cannot simply copy these recovery filed on other HDD and start recovery installation. This will not work.
Either you can start recovery installation following Toshiba procedure how to start HDD recovery installation or you must create recovery DVD and use it for OS installation.

This recovery DVD can be used on every HDD. With other words, you can replace HDD with new one and use DVD for recovery image installation.

Following your logic everyone can make simply files copy and use it on certain notebook. It will not work.
Have you created recovery DVD following Toshiba advice/description about recovery disc creation?

3 more replies
Relevance 72.98%

I have a Toshiba Notebook Satellite M200-E411, I'm having trouble with the current OS, but I know that my laptop has a Preinstalled Partition for receovery the original OS. But I don't know which function key to press when the computer start up. Can anyone help me with this?
Many thanks.

Answer:How can I launch the Preinstalled Partition for my Satellite M200-E411?

Hi there,

I have here a link how to recover the System with the pre-installed partition:

Should be useful for you. Wish you much success.


1 more replies
Relevance 72.16%


I made a big mistake two years ago. I installed windows 7 on my Satellite A300-1QD but on the notebook was Windows Vista installed and I did no recovery disk, but I have the original serialnumber of it.

Are there any possibilities to get Windows Vista back on the notebook without to buy an new version of Windows Vista?



Answer:Satellite A300-1QD - How to restore preinstalled Vista?


If you don?t have a recovery disk you must order such a disk from Toshiba directly to restore preinstalled Windows Vista with all drivers and tools (factory settings):

But it?s not for free? As far as I know it costs ~30 Euros.

So I don?t understand why you didn?t create the recovery disk yourself. Everything is mentioned in user manual?

2 more replies
Relevance 71.34%

Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

4 more replies
Relevance 70.52%

Hi there

I bought myself a A300-1FC at the german Saturn sotres chain.
It is a nice notebook so far the only thing that annoys me is the pile of preinstalled software which is of no use for me at all.

Is there any way of recovering the plain windows only and then installing all required drivers
and service packs manually. Or at least a way that leaves all the useless software aside?

If not I am quite keen on downgrading - I don't like vista particulary much anyway but combined
with the annoyment of the preinstalled software it is certainly enough reason do get rid of it.

Any help?



Answer:Satellite A300-1FC - Recovery of Vista without preinstalled software


As you can see Toshiba, like all other notebook manufacturers, offers Recovery image. This recovery image contains all necessary drivers, Toshiba designed tools and utilities and also some additional software.

You must understand that maybe 10% people have good PC knowledge and they are able to configure notebook alone. I am happy that you are one of them but you must know that recovery image is designed for easy and not complicated OS installation. There is no possibility to install ?clean? Vista using this recovery media.

Other way nobody force you to use all of them. All useless stuff you can remove from the system. Believe me I do the same thing. You can optimize OS on your needs.

Bye and good luck!

1 more replies
Relevance 70.52%

Toshiba Satellite A660 came with preinstalled Toshiba recovery software I just wana know if i delete windows will this backup have windows and all the software with it or im i only backing up the software installed and not the operating system.

thanks guys

Answer:Satellite A660 /question about preinstalled recovery software

Yes this back up will have windows plus software it came with. Make sure you make the DVDs thought before deleting windows. If you delete the MBR toshiba restore wont work unless you have the recovery DVDs.Better yet if you make a USB recovery backup.

If you have qestions you can ask.

if this answerr helps please click anwer or helped.

2 more replies
Relevance 65.6%

Hi guys

This is my first post. I have been googling for help and also attempted to search for relevant topics in the seven and eight forums but in vain.

This is what happened.

My laptop came with Windows 7 Pro 64-bit pre-installed with Windows 8 Pro 64-bit recovery discs. I shrank my windows 7 partition from 120 GB to 80 GB and did a clone to another hard disk. Then I use the Windows 8 Pro 64-bit disc to do a factory upgrade. Now I am running Windows 8 Pro and I shrunk the partition to 80 GB.
I have 140 GB partition remaining unformatted.

My question is, I want to restore the previously cloned Windows 7 Pro Partition to the unformatted partition in order to Dual Boot.

The problem is, the current disk is formatted as Windows 8 as GPT type and my Windows 7 Cloned partition (in external hard disk) is in MBR type. How can I achieve the dual boot options so that I can choose Windows 8 and Windows 7 during boot up?

Answer:How to Windows 7 Partition restore to a Preinstalled Windows 8

Did you clone the win7 partition to another physical drive... correct? It's one partition? or more?

9 more replies
Relevance 65.19%

If I use the recovery disks (3) and the driver and application disk to re-install Windows 7 on my Acer Aspire 7740-5691 will the recovery partition be restored. The recovery partition is 11.72 GB and is 100% free space and healthy according to information in disk management. I am not sure how the recovery partition got wiped but the computer is up and running at this time. The disks were made when I purchased this computer about 5 years ago. The hard drive is 320 GB, processor is intel i3 quad core, ram is 4GB. Thank you in advance for your comments and information. Oscar1


Go to Solution.

Answer:Do Recovery Disks restore Recovery Partition, Aspi...

Acer erecovery media will restore your laptop to factory default, so, yes it will restore the original recovery partition too.

4 more replies
Relevance 65.19%

Since I deleted all drives, including the 24GB recover drive, I need to restore this configuration, please direct me to an application download that I can use for this. Would have to restore the OKR functionality. The reason I deleted this was that when installing Windows 8.1 it kept listing both drives (the 24GB and the HDD) as installable drives, and wanted to default to drive 0 (24GBFlash) instead of drive 1 (HDD). In Windows logic, a OS should be installed on the 0 drive (or the drive connected to the first available sata/ide connection). If you also have an updated version of OKR for Windows 8.1 I would rather have that thankyou, I have my own 8.1 license. I have seen some answers directing us to sending in the laptop to lenovo for this. I refuse to do that.  

Answer:Need to restore recovery partition and Onekey Recovery. [Y510p]

For DIY: It is possible to recreate the partitions but it will be difficult to make OKR function without a copy of the okr backup image. Also you may have misinterpreted the ssd cache as the recovery drive. So before starting to implement your plan be sure you have the correct information. Its not really as easy as you think so be careful. So without the okr image backup, your only choice is what everybody is telling you all along: send your unit to Lenovo. They're the only who can put back your system to factory default.

4 more replies
Relevance 64.78%

When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

1 more replies
Relevance 63.96%

Hi,  I have an IdeaPad U310 that needs an HDD replacement, the old disc still works but is dying so I'll use a new drive with same capacity (500 GB) and I'd like to leave as in factory status as possible but I see this is no easy task. I wonder if I can do the following to achieve this: - Format the new drive with OKR8 Engineer- Use the Windows "copy recovery partition to USB" function to copy recovery from the old drive- Install Windows in new drive using this USB and then create an imagen of this installation in the recovery partition Alternatively I wonder is this would be easier by cloning the old drive.  Can you please advise? Thanks! 

More replies
Relevance 63.55%

I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

2 more replies
Relevance 63.55%

Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

2 more replies
Relevance 63.55%

Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

More replies
Relevance 63.55%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 62.73%

Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

3 more replies
Relevance 61.91%

just another question!

i format my desktop and i accidentally format the RECOVERY drive how will i put recovery drive again?

Answer:Restore recovery partition

Without the software used by the original creators of the recovery partition, the OEM supplier, this will be difficult if not impossible.

there are however 3rd party tools which can create a restore system - Paragon software for example have have included what they call the restore capsule into their top of the range backup systems for windows for some time.

This adds an option to access and restore from a hidden system partition, previously created, by the press of a function key on boot of the system or from a special boot disk.

9 more replies
Relevance 61.91%

Hi, I have an Acer Aspire that came with Win7 Home Prem. x64 installed. I made the foolish decision to upgrade to Win 8 Pro on Oct 26th when it came out, and I like the idea, but the system just isn't useable to me, and my windows updates constantly fail. no fun.

When I press F8 during startup, it goes to Win 8's hideous blue startup options screen, and when I head to recovery, it says there's no windows 8 recovery. However, in Disk Mgmt I can clearly see my OEM 15GB "Recovery Partition" as well as the 100MB System Reserved Partition. I tried to add the Recovery partition in EasyBCD but it wouldn't show the Recovery Partition, only the System Reserved. Screenshots attached.

I didn't make win7 Restore Disks when I first got the computer because it failed on every attempt, so I left it be. Big mistake. Any ideas how to get my beloved win7 back, even though it'll be fresh? any help is much appreciated!

Thanks! -bryce

Answer:Restore Win 7 from Win 8 Using OEM Recovery Partition

Hey Bryce -

Try running Acer factory recovery: Acer Support - Answers, E-Mail, Chat - How do I restore my computer using the eRecovery Management program? followed by Clean Up Factory Bloatware

But even better follow these steps to get the vastly superior Clean Reinstall - Factory OEM Windows 7 without the Acer crapware and useless duplicate utilties. If you go that route you can even delete all partitions during booted install with the Win7 DVD provided.

6 more replies
Relevance 61.91%

I have an HP pavilion DV7 laptop that has a recovery partition. I want to restore to the factory image but when I reboot, hit esc and select F11 for system restore it simply restores it back to about a day ago and I can't find a way to actually restore to the factory image from the restore partition. I've gone into programs and I thought there'd be some HP restore utility there but there isn't. Anyone know how to get back to the factory image? Thanks.

Answer:restore from recovery partition... how to?

The HP should give you several choices when you hit F11 - what are they and what do you select?

9 more replies
Relevance 61.91%

this is my laptop informations  Type : 7659-CTOS/N : L3-EK515Product ID : 7659V6J   Please All Experts Here is there any way to restore recovery partition on my thinkpad T61 after it is formated . i bought this laptop used and the owner told me that it has windows 7 installed on it , and he already formated the HDD to install Windows 7 on the machine i hope to restore the original recovery partition to restore the laptop to its factory status with the original xp pro sp3   is there any way to do that or if i want to buy a recovery cd , where i can make my order ? i tried to contact with lenovo dealer here in Qatar , but i did not get any solution from themplease tell me what to do please help me  

Answer:Restore Recovery Partition T61

pleaseif any one know from where i can buy " downgrade To WinXP Kit " just tell meand if any one has the same model with the original HDD which included the hidden recovery partition and he want to sell the HDD please let me know how much is itthanks a lot my dear friends

1 more replies
Relevance 61.5%

Hello !
My laptop has lost a hard drive and It was changed to new but I will restore a recover partition.
Is it possible ?

More replies
Relevance 61.5%

I bought a HP laptop which came with Win 10 Home. Due to some reasons, I downgraded to 8.1 by clean install. Now i want to do factory reset to win 10 But i realised that my F11 hp recovery manager is no longer working.The recovery partitions are hidden and but the files are still there. My hard drive has GPT partition system, so I'm not able to set the recovery partitions active. Using some tool, i made a backup of files in the recovery partition. Is it possible to create any bootable usb recovery disk using the files from recovery partition or even make the f11 work again and restore my laptop to win 10. (Note: the problem is not restoring to genuine win 10 because the product key of the win 10 which came with my laptop is embedded in my laptop bios, so when i install win 10 home using any ISO, it gets automatically activated with the OEM key in my bios.)

The issue is about the factory HP recovery because i have to restore it to claim the warranty. When i installed 8.1, the recovery partitions went hidden. There is no longer the HP recovery push button option which i get when i press F11 during startup. I thought win 8.1 may not be able to recognise the partititons and files. so i did a clean install of win 10 and Installed the HP recovery manager software and the software says the recovery partition is deleted. But i can see very well that the partitions are still there and the files in it are not disturbed.

I need help from someone who know about recovery partitions ... Read more

More replies
Relevance 61.5%

Just got my new T61 last week and I am experiencing some problems with System Restore (Vista Ultimate).A little background. I have not registered my T61 yet online and have not installed the Norton program that came with it (not a fan of Norton and was researching a new AV program...been using McAfee for years but wanted a change...decided on ESET Smart Security but have not installed it (or any AV program yet)...but I digress). I did install some MS updates.I typed up a document earlier today and, not having my printer hooked up yet I put a USB flash stick in to download the file with the intent of printing off my desktop. My T61 recognized the stick and then brought up a screen that said something about downloading something (why?) and then said there was some sort of problem and did I want to fix it. I said no and thought, better not be a bug...although would be very surprised as have only used the flash stick for a couple of word docs...but of course ya never know. I removed it immediately and thought how dumb to take a chance.A few things were acting slightly differently...but may have been my paranoia...but regardless..I figured I'd use System Restore and then download my new antivirus software.Problem: I picked 3 different restore points and all of them go to the screen that says "Please wait while your Windows files and settings are being restored System Restore is intializing" and just seems to hang for 5-10 minutes before I finally have to hit the power button to sh... Read more

Answer:T61 System Restore and Partition vs CD/DVD Recovery...

If you run the restore discs you will lose everything. Backup to your memory stick. It should delete all partitions and reinstall the restore partition. Then you will reinstall windows from the restore partition. The Thinkpad will be exactly as it was when it came out of the box barring any extras you may have purchased with the machine such as Microsoft Office. That will be on another disc which should be included in the box.

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

2 more replies
Relevance 61.5%

Hi All

I have a hp laptop dv6615em, I don't have have recovery disks with me. Couple of months back I upgraded vista to window 7. Can I recover my laptop to factory setting window vista. When i press f11 or f10 key at booting time no recovery option comes. There is no hp recovery sign in laptop anywhere apart from HP RECOVERY PARTITION.
Can I restore my hp laptop to factory setting using HP RECOVERY PARTITION.

Pls note:- my internal dvd drive is not working and recently I have bought new external drive.

I appreciate you help in advance.

Answer:Restore vista using hp recovery partition

Your Recovery partition was likely disabled when Win7 was installed. But it might still be able to be run.

You'll need to make a System Repair Disk by typing Repair in Start Search box. If your optical drive will not boot CD's, then set your external CD drive to boot in BIOS setup, or write Repair CD ISO to flash stick: USB Windows 7 Installation Key Drive - Create or another method:

Also, try marking the Recovery partition Active in Disk Mgmt to see if it will run using the prompts given to run Recovery on first bootup screen or your Manual, or if it will autostart (since pressing those keys normally marks it active).

If marking Recov partition active will not run it, then you will need to boot the Repair CD or flash stick , click through to Recovery Tools list, open a Command Line to type:

SELECT DISK # (replace # with Win7 HD)
SELECT PARTITION # (for Win7 partition)

Now, boot back into Win7 Repair console>Recovery Tools list to run Startup Repair up to 3 separate times.

Next, please unhide System and Hidden files in Control Panel>Folder Options>View tab, then post back a screenshot of the full contents of the partition. We are looking for a bootable image file to mount and run. Use Snipping Tool in Start Menu, attach file with paper clip in Reply Box.

1 more replies
Relevance 61.5%

Hello everyone,I recently purchased a x1 carbon 2Gen,with  pre installed  Windows 8.1,yesterday I wanted to try the Windows 10 technical preview  but I quickly removed.Unfortunately, since then, I have a problem with the recovery partition.Now I am back to Windows 8.1 but I would make a full recovery.The problem is that if I press enter on startap with lenovo logo nothing happens, and windows start normally.I went to see the disk partitions, and are still but they are all empty!I think the blame is the installation of Windows 10Now how can I do to restore them?

More replies
Relevance 61.5%

Oh boy, I got myself in one big mess.

Situation in brief: I wiped my hard drive, rewrote my HP recovery partition and a fresh Vista installation using a Vista recovery disk, installed XP using a Windows XP retail box, found out that the Windows XP bootloader overwrote the recovery partition's, and now I want to restore the recovery partition's bootloader.

If you want it in more detail, continue on.

My Vista install was running really slow and I wanted to reorganize my hard drive, so I decided to do a system recovery on it. I backed up my entire hard drive and wiped the entire partition table two days ago because my HP FACTORY_IMAGE partition didn't work and I wanted to restore a functioning one. I successfully used a recovery DVD to restore the partition and a fresh Vista installation. Everything was working fine, including pressing F11 on the BIOS to start a recovery.

I wanted to triple boot my system with Vista, XP, and Ubuntu Linux 10.10. When I installed XP, I knew it was going to overwrite my MBR and completely be unaware of Vista (since Vista is newer after all), so I thought it would be convienent to install Ubuntu right afterwards (Ubuntu contains GRUB2, a bootloader that lets me select whatever OS I want at computer startup).

Well, I installed it, and everything seemed fine until the GRUB menu showed up. I had a Vista installation on the first partition, a Ubuntu installation on the fourth partition, and another Vista installation (the recovery pa... Read more

More replies
Relevance 61.5%


due to the mistake, I removed HDD Recovery partition.
Then, now I'm unable to restore eg. system state from before a fe hours.

Is there any way to "make" HDRecovery once again?

I really liked the funcionality of this tool, so it'd be nice but - can this be done? And how?

Answer:How to restore the HDD Recovery partition which has been deleted?

No. there is nothing you can do except to order new disc under
Sorry. :(

2 more replies
Relevance 60.68%

i have purchased lenovo y510p with win8.1 EM two weeks ago but when i tried to resize partition C i deleted the hidden recovery partition by mistake >> and also i didn't make a recovery CD  and it showed me blue scren wiht error 0XC0000225 but when i tried to setup win 8 trial it refused to activate it so my question is :1- i know that the activation windows key product is automatically in the bios >> is that key also deleted with the recovery partition ?!!  and if lose it How to retrieve it ? 2- what i have to do to get back my laptop in it's intial case or how to get a recovery disk ?thanks in advance

Answer:How to restore my lenovo y510p recovery partition ?

help plzzzzzz !

1 more replies
Relevance 60.68%

Is it possible to create a recovery partition or image on a PC, which could recover the PC using a Fn key during boot up ?

I have a PC with a recovery partition which is for vista, which is now obsolete now Imhave moved up to Windows 10 via Windows 7.... never want to recover to vista...

would love over to create my own recovery partition, where pressing e.g. Fn11 during startup invokes the recovery process.....maybe this is too difficult...there is a program called AOMEI OneKey Recovery which promises to do such, or so it looks...

Answer:create recovery partition with restore option with Fn key

Acronis True Image 2016 does this. You enable Startup Recovery Manager and you can hit F11 during the boot process to recover a disc image. Adds about 30 sec to boot process before it defaults to OS startup.

1 more replies
Relevance 60.68%

I had two of the same Windows 8.1 OS on my Y500 (Cloned from original to SSD). Then Last night I tried to 'refresh without affecting your files' option for my OS on the HDD so I have a fresh OS to go back to incase anything happend. then on the Lenovo screen it said that the E: drive was being refreshed as well so I freaked and turned off the computer. NOw I cant access either of the OS's. What should I do? I did do a back up right before and the back up files are still there in a partition I made in the HDD. I used a USB boot of Puppy LInux to see the files on my HDD but it would not let me transfer it to an External Hard Drive. I will Try to install a better linux and try to transfer the OKR files to another Drive. -how would I go about restoring the back up files if I were to get them on another drive? 


Go to Solution.

Answer:Can't Restore Y500 - Recovery partition missing.

Cloning will not make okr work. If you did not erase the partitions in the original hdd or have not done anything to it try installing it as the main drive and boot from it.

5 more replies
Relevance 60.68%

Hi. I had to replace the hard drive in my Acer Aspire ES1-512 laptop because of a failure. In doing so, I also lost the recovery partition. I was wondering if anyone had an ISO of the Acer Recovery DVDs, or a Disk Image of the recovery partition, that I could download, and write to a partition onto my SSD to restore my PC back to factory settings, because I can't afford the stupidly high prices that Acer charge for their recovery media, and I can't find a copy of Windows 8.1 With Bing anywhere that works with the key on my laptop. Thank you

More replies
Relevance 60.68%

Does anyone know of a free app that can do the above, if it can handle different HD sizes and makes that would be great but if not - I just need something that definitely works (and doesn't take hours and hours). Must be self-booting too, not reliant on installing software on the system you want to copy.I've tried Maxblast, DriveXML and the cut-down version of Acronis supplied by Seagate with varying success in the past, just need to find that one catch-all application (if one exists).The machine is a Mesh with a 160gb HD and a small recovery partition.

Answer:HD clone, including recovery/restore partition

Personally, I always use Nero (Currently on 7), but if you want a good back up system, you will have to pay for itTerry

1 more replies
Relevance 60.68%

Is it possible to create a recovery partition or image on a PC, which could recover the PC using a Fn key during boot up ?

I have a PC with a recovery partition which is for vista, which is now obsolete now Imhave moved up to Windows 10 via Windows 7.... never want to recover to vista...

would love over to create my own recovery partition, where pressing e.g. Fn11 during startup invokes the recovery process.....maybe this is too difficult...there is a program called AOMEI OneKey Recovery which promises to do such, or so it looks...

Answer:create recovery partition with restore option with Fn key

Acronis True Image 2016 does this. You enable Startup Recovery Manager and you can hit F11 during the boot process to recover a disc image. Adds about 30 sec to boot process before it defaults to OS startup.

7 more replies
Relevance 60.68%


I have a problem with restoring (reseting) my OS to factory image using Recovery partition. The problem is not that uncommon, yet I've tried a gadzillion things and none seem to work (or I've been doing them wrong). And I was hoping you guys could have a look and point me toward a resolution.

The computer is an Asus X553M laptop, which came with W8.1 wBing pre-installed and two visible partitions (C - os, D - data). There was also a 100MB System partition, 900MB Restore partition (the one I am now booting to, I suspect, more on that later), 128MB Reserved partition, and 20GB Recovery one (the one with system image). It worked fine for some time, then I upgraded it to W10, then worked fine some more, but problems started popping up, so I decided to start anew with a fresh system install. I wanted to try if W7 would work, I popped the CD in, formatted C and D. Wanting only one working partition, I deleted C and D (only!, I left all the remaining partitions, including Recovery) and made a single partition in their place. However, it turned out, the disk is GPT and W7 wouldn't install out of box, so I thought no biggie, I will restore the 8.1.

I booted to Troubleshooting (I think it is called), clicked Reset PC and 'A required drive partition is missing'. I thought I could get around it by extracting the key and installing Win8.1 from Microsoft's ISO, but it turns out Win8.1 != Win8.1 wBing (the key didn't work. Oh, well). So, now I have to somehow get the Reset PC work... Read more

More replies
Relevance 60.68%


I am not sure if this is possible however is there a way of installing Windows 7, activating it with my OEM key and then created a recovery partition just in case I am ever in the situation where I need to run it using a hot key during boot?


Answer:help creating a recovery partition for hotkey restore

The easiest way is the OEM Recovery disc.

8 more replies
Relevance 60.68%

I was bounced here from the US forum... The laptop - A P50 (PSPMHA-01D00L) was purchased in NZ second hand but was originally bought from Noel Leeming in NZ.

A colleague bought one earlier in 2013 and was able to choose between Windows 7 and 8 when the PC was first started up.

Will that be the case if I perform the same function now, given that Windows 8 has already been selected by the previous owner, and I would prefer Windows 7 ?

I would try it, but I'd prefer to have some idea of what might happen - e.g. is there any need to enter a product key at any stage (there is no CoA with a product key on it).


Answer:Can I choose between Windows 7 / 8 on restore from the recovery partition?


I am from Europe and it is not known to me how it works with notebooks on other continents but I think it must be the similar principle as here in Europe.
What you can do now is to install original recovery image and see which options will be available by first start after recovery image installation.

Think about recovery media too. Use preinstalled recovery media creator and create recovery DVD or USB media.

2 more replies
Relevance 60.68%

Hi, I had a ThinkPad X61. Recently, I upgraded my hard disk and need to reinstall the OS and drivers. I only had 1 Rescue and Recovery CD and 6 Product Recovery CD.  I wanted to create a new partition (D, but during the recovery/restore process, I was not given a chance to create or configure disk partition.  Is there a configuration during recovery/restore process that allows me to create partition? Is there any workaround or method to achieve 2 partition?  Thanks in Advance =)

Answer:ThinkPad X61 creating partition during restore/recovery

you can't create separate partition using the recovery media or its associated recovery process.

2 more replies
Relevance 60.68%

HDD is failing. I spent the last 16 hours reading the BSOD threads and decided to accept my fate. I can provide details if anyone is interested, but I've decided to replace the HDD. I'm posting here to run my plan by the experts in case it is incredibly stupid and would not work.

-600gb of data not sufficiently backed up (last backup 6 months ago). I can access the data and save to another drive using the copy/paste method from the 'System Repair' menu, but 600gb to my external HDD over USB 2.0 (and with the drive in the state it is in) would take days.
-I cant find the recovery disk I made, but I have a partitioned recovery drive (on the failed HDD).

My response:
-Bought two internal HDDs.
-HDD1 will be installed and used to backup failed HDD because transferring to external HDD over USB 2.0 was very slow. (Is this an accurate assumption?)
-HDD2 will be installed and OS/drivers will be restored from failed HDD. (Can I do this?)
-failed HDD will be removed. HDD1 will be used as a backup drive or 'file server'.

Any thoughts, warnings, or words of wisdom?

Answer:Win 7 System Restore from Recovery partition on failed HDD to new HDD?

Hi and welcome to the Seven Forums

A clean install to the new HDD would of course be better, but if you want to transfer your old Windows setup and if the failing HDD still allows you to boot to it, this tutorial offers a practical solution for transferring your old Windows to new HDD: Windows 7 Installation - Transfer to a New Computer

Method Two in the tutorial is for your case. Use for instance free Macrium for imaging: Imaging with free Macrium

After a clean install or transferring Windows to the new HDD, connect the failing HDD to the same computer and do the copy/move & paste.


4 more replies
Relevance 60.68%

Can some body here suggest how to perform a safe manual restore from the Dell Factory Image Partition. The problem is that i dont have the inbuilt option in the RECOERY MENU OPTIONS PAGE because i performed a fresh install of Windows 7 using the Resource DVD that shipped with the system

The recovery partition is intact as the Fresh Install worked only upon the OS partition C:. The contents of the Recovery partition are visible in Command Prompt. In the Explorer it contains the following:

1. Recovery(Folder)
2. Info(Application)

Clicking on the "Info" opens a screen pop up which says: "Warning, This is dell recovery partition. Its contents must not be altered."

The contents of the Recovery folder are hidden in the command prompt, but using

dir /ah

I can see the contents and it contains some of these folders and files as i am seeing it right now:

1. Autorun.inf
2. Desktop.ini
3. info.exe
4. A long list of "Protected.arabic" and like files
5. system 32 (dir)
6. windowsre (dir)

How can i restore the Factory image? After reading a lot of pages in different forums, i feel that it is possible to do a manual restore from this Recovery Partition. I think it will be possible using some bootable Disk and command prompt.

All sort of help is welcome.

before this post i had made a similar post using another account which has been banned for spamming. I dont know what was wrong with my earlier post. I think it was because of the links from my blog whe... Read more

Answer:Manual Restore from Dell Recovery Partition

What you need to is this
To access the recovery partition on your Dell computer for recovery, follow the steps listed below.

1. Power on the computer
2. At the Dell logo, hold the Ctrl key and press the F11 key simultaneously.
2. The Dell PC Restore screen will come up.
3. Select Restore or use the Tab key to highlight it and press Enter.
4. if you wish to continue, click Confirm, or use the Tab key to highlight it and press Enter.
5. When the utility is finished, click Finish, or use the Tab key to highlight it and press Enter.

I am here:,-2.646092
P. Glynn

2 more replies
Relevance 60.68%

I need to know if I can only restore just the windows on my primary partition because I don?t want to format all my HDD.
In my second partition I have all my files saved and I don?t want to erase them.
Can someone please tell if I can do this?

Answer:Can i restore only one partition using the Toshiba recovery disk?

If you have Toshiba Vista recovery DVD then the whole HDD will be formatted and it?s not possible to restore the OS only on one partition.
Therefore you should backup the data always before using this disk

10 more replies
Relevance 60.68%

Hi. I had to replace the hard drive in my Acer Aspire ES1-512 laptop because of a failure. In doing so, I also lost the recovery partition. I was wondering if anyone had an ISO of the Acer Recovery DVDs, or a Disk Image of the recovery partition, that I could download, and write to a partition onto my SSD to restore my PC back to factory settings, because I can't afford the stupidly high prices that Acer charge for their recovery media, and I can't find a copy of Windows 8.1 With Bing anywhere that works with the key on my laptop. Thank you

Answer:Acer Aspire ES1-512 Recovery Partition Restore

Download this and install it. It will give you a choice of .iso or a usb install drive. When it asks for a key, click "later or skip, etc" When it's installed it should pick up your key.

1 more replies
Relevance 60.68%

I have been fixing PCs for friends and family for years, some of them are really good at screwing up an OS a only couple months after i install a fresh copy of xp or 7. i would like to be able to create a restore method simple for them to use to reset there machine back to my initial installed state. was thinking something similar to newer PCs F11 restore method or something i could add to a bootloader in 7 or xp making it a "dualboot" with just the OS and the recovery.

Answer:create a bootable recovery partition to restore a pc. like oem's F11

Since you'd be loading a backup image into a Primary partition created for this purpose, it can be reimaged using F8 System Recovery Options.

However this is not optimal because if you're making your own backup image then it can more easily be saved externally so it's also available in case of HD failure - or you can do both.

Backup Complete Computer - Create an Image Backup
System Image Recovery

2 more replies
Relevance 60.68%

hi everyone,

I'm so sorry but i'm completely clueless when it comes to computers and it would be great if you could help me as this is the first time i have to deal with PC problems myself (my other half used to do all the tech stuff). I've got a samsung Q310 laptop which came with Vista but i wanted windows XP Professional as some of my professional software doesn't run on vista. so i had all the additional drivers installed to run on xp (genuine edition) and everything was fine until i caught a nasty bug (Win32:Spyware-gen (Spy)) which completely messed things up, i can't go online anymore (with that laptop), my antivirus software can't find the bug as suddenly some folders can't be scanned as they seem to be password protected.

I feel it would be saver to start from scratch (one thing i'm good at is backing up, so i 'm not worried about losing anything). I can't find the recovery disk but there seems to be a recovery partition (10gig big) but i don't know how to get to it and how to run it. it would be great if someone could give me a beginners guide how to to this (is it idiot proof?).

thanks you so much for this, i really appreciate it (if you think recovering from the partition would be less save than from the disk, i'll try to find it or buy a new one).

thank you so much.

Answer:Solved: how restore windows XP from recovery partition

16 more replies
Relevance 60.68%

To All
Had to "Factory Refresh" a few day old Dell XPS 8700 (my error) took a long time to get to 95%, then an error window popped up asking for a CMD.EXE disk to be inserted in D: drive, didn't have a disk but tried to click on "retry" but mouse and keyboard were dead...Refresh got to 98% then sat for about an hour then finished, over all it took about 4 hours for a simple refresh. Is it possible that there is a error in this recovery partition from the factory? Have never had something like this happen recovering other system. Have contacted Dell but they are still thinking!!   Any Ideas?

Answer:Dell win8 recovery/restore partition

From what i read you were able to restore? If everything is ok now it should be fine, but just in case i would manually make some recovery discs for your system so that if you needed to restore ever again, you will always have those to use instead of your recovery partition. The recovery partition can very easily become corrupted, having those created discs will make sure you always have a path back to the factory state

1 more replies
Relevance 60.68%

I've just been looking at my System Restore Configuration and I notice that it is turned on for the (Dell) Recovery Partition

Is it necessary for the Windows System Restore to monitor the Recovery Partition and if so - what is the Default % ?

I have asked this question at the Dell Forum but as yet have not had a definitive reply

Does anyone else have System Restore monitoring their Recovery Partiton?


Answer:System Restore monitoring Recovery Partition?

I do not use recovery on any of my drives except the drive windows is located on.
I don't see the point in it monitoring the recovery partition as it should not ever be altered.

7 more replies
Relevance 60.68%

it says it all in the title really.

Can I create a restore cd from my HP partition using the Recovery Console? as I cant boot to desktop.


Answer:Can I create a restore cd from partition using Recovery Console?

8 more replies
Relevance 60.68%

HP touchpad 310- hard drive AHCI port 0 drive error
Was able to boot with a linux cd and copied the hp recovery partition onto an external drive.

Now, if I install a new hard drive, can I use the copied partition to restore the system ????

Answer:Solved: Copied hp recovery partition - how to restore

9 more replies
Relevance 59.86%

Hi I am new to forum and have very limited computer knowledge. I need to restore my Thinkpad edge 15 to factory settings but when I press enter to interupt normal setup, Rescue and Recovery workspace doesn't open. All I get is 3 options: to start up from temporary backup disc or something like that, enter BIOS setup, or enter normal startup. How can I access the Rescue and Recovery Workspace to access Full Restore? Any advice or help would be very much appreciated...PLEASE!

Answer:How to restore factory settings from Rescue and Recovery Partition?

Hello mate, Press F11 instead of enter.

__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

2 more replies
Relevance 59.86%

In case I have a new HDD.
P.S.: I've created backup image of my HDD but just asking whether it's a better solution or a solution for people who didn't do the same.

More replies
Relevance 59.86%

How to preserve Partition Structure with "One Key Recovery/Restore "?
Good to see some interesting discussion in this forum. I have Lenovo Z580 Laptop. I did not add any hardware or alter HDD configuration after factory install.
Lenovo's Partition Structure with "One Key Recovery/Restore " is very sensitive and I am sure you have seen many users trying to resize the original partitions getting into problems in Lenovo forums.
How do we protect the partition (OEM hidden) required for "One Key Recovery/Restore " operation during our clean install?
Thanks for sharing/helping.
Mod's Edit: System model added to Subject line to improve visibility / clarity

Laptop, Lenovo IdeaPad Z580, x64-based PCOS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 StRAM - 8,056 MBGraphic Intel HD 4000Antivirus - Windows Security EssentialBrowser- FireFox, Chrome

Answer:Z580 - How to preserve Partition Structure with "One Key Recovery/Restore "?

Welcome to the Forums  
As per the query we understood that you are facing issue with partition structure in your Lenovo Z580 laptop.
Have you created any recovery media? And also have you made any changes in the partition like (D drive, E drive).
As if there are any other partition made then the one key recovery(OKR) may not work.
Also please share the screen shot of the disc management to validate the issue.  
Best regards,         
Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Relevance 59.86%

hello how are you all im new here and i hope somebody can help me i lost my hidden xp rescue partition , but i have it on dvds as an image can i restore it again to my laptop R60e please help me with my best wishes to all thx

Answer:Please Help , i lost my hidden recovery partition but i have it on dvd image can i restore it???!!

If you run the discs it will completely reformat the drive and all information will be lost. The computer will be in the same condition as when it came out of the box. The hidden partition will be there again.Are you sure it is gone or do you just need to re-enable the restore function with this?

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

2 more replies
Relevance 59.86%

I need help please. I do not have XP CD, the D:recovery partition exists but I know it has not worked in the past. Here is the problem and what I have done so far:

I was running Windows XP Media center on my very old laptop (newer hard drive) when it went dead. When I turned it on, it came to HP logo and continued to cycle to little flashing cursor and back to HP logo refusing to boot. Going through boot options etc. did not help. Doing F8 did bring the screen to boot options of safe mode etc. but clicking any of them brought me back to the same problem.

I booted the computer with UBCD4WIN. It showed C: but had 0 bytes used and 0 empty. In "my computer" C: shows but no bytes. I do show D: recovery partition present but it has never worked, in the past either. Same thing showed in the partition table as well. Therefore the C: contents cannot even be read. Checking the c: by using various disk utilities in UBCD did not help because it said "file is corrupt or unreadable".

Following other advice in a forum, I ran CHKDSK /f on C: It deleted/ repaired many sectors and registeries etc. and process continued all night.

After that my computer would boot to a message "c:\windows\system32\system is corrupt or missing. press r to repair. Since I do not have XP CD I could not do that.

Booting from UBCD now shows the C: with the correct 63 GB used and 8GB empty. I can now open the contents of this drive. However I still cannot repair it. I tried the UBCD r... Read more

Answer:Corrupt XP, no XP CD, no restore points, no recovery partition. How to fix? UBCD?

7 more replies
Relevance 59.86%

I have deleted the recovery partition when I installed Linux but I had created the img file of recovery partition before removing. Is there any way to restore that to disk?

More replies
Relevance 59.86%

I fix computers for friends and family for free as a hobby.A friends pc is trashed from a serious virus infection.Ad-Aware found WORM/Robobot and W32/Stanit in several system files.She has no recovery cd's,I can't find the recovery partition,and restore will not even open.Several system files are missing.It has a windows XP Home product sticker that says B3pc certified but the helpdesk certificate phone number doesn't work.Is it possible to repair winXP installation without the XP cd-rom.I use win 98se on all of my computers (I have 4 cd's for that).She says she can't afford an xp cd.
Even if the answer is no way thanks for your time.
PS:I had more details but I accidently hit refresh and lost it all and don't have time right now to rewrite it all.

Answer:Is it possible to repair Windows XP with no cd,recovery partition,or restore points?

Hi Muttbob,


Originally Posted by muttbob

I fix computers for friends and family for free as a hobby.A friends pc is trashed from a serious virus infection.Ad-Aware found WORM/Robobot and W32/Stanit in several system files.She has no recovery cd's,I can't find the recovery partition,and restore will not even open.Several system files are missing.It has a windows XP Home product sticker that says B3pc certified but the helpdesk certificate phone number doesn't work.Is it possible to repair winXP installation without the XP cd-rom.I use win 98se on all of my computers (I have 4 cd's for that).She says she can't afford an xp cd.
Even if the answer is no way thanks for your time.
PS:I had more details but I accidently hit refresh and lost it all and don't have time right now to rewrite it all.

I'm afraid that if you haven't got the installation disc you can't do a recovery.


7 more replies
Relevance 59.86%

I'm trying to repair my computer( Lenovo K330 desktop) by Recovery Disk(One key Recovery)..The computer just boot and on the way it displays this message " The program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue" and when I try using recovery by pressing F2, command prompt shows up. So l don't know how to recreate the partition, and l can't log into my computer since the startup failed to repair my computer automatically. I can sometime boot in safe mode but as soon as it does everything freezes. I would appreciate any help I could get thanks.

Answer:One key recovery cannot restore system partition because its structure is incorrect.

Welcome to the Lenovo Community !
If you are able to get to the Advance menu that offers Safe Mode have you tried using the other option to use the Last Known Good Configuration ?  If that doesn't work......
If you have Windows 8 or Windows 7 installation disk available, try booting with the disk and choose the Repair option.
If the restore partition has been corrupted there is no way for the consumer to recreate this partition.  You can purchase a set of Recovery disks from Lenovo that will restore the whole hard drive back to the way you brought it. These disks are also very useful should you need to replace the hard drive.  You can find the phone number for Lenovo Support by using the link below....
An alternative would be to use a  Windows 7 or 8 installation disk and do a clean install of Windows.  With Windows 7 you will have a COA on the computer with the registration key.  With Windows 8 the registration 8 is already embedded in the BIOS. 

3 more replies
Relevance 59.86%

Hi, so I just lost pretty much an entire weekend trying to get this fixed to no avail, any constructive input would be appreciated.The laptop has a 1TB HDD that had massive bad sectors in the C: partition. I bought a 500GB SSD, copied the non-damaged other partitions to it, and am trying to access the recovery partition that I copied to restore the computer on the new SSD. Encountered a plethora of issues trying this, with as result, computer still not booting into the recovery partition, and still not working.I don't have recovery media for this laptop, thought the recovery partition would be enough for this, it seems UEFI and .wim files made it harder than this used to be. any thoughts or is there a procedure to follow? have a nice day, Mark

Answer:restore HP Envy from recovery partition after harddrive brok...

Hi Mark,If hard drive failed recovery partition gets corrupted and is rendered useless anymore. Bad sectors necessarily need not be present in recovery partition alone to make it useless. It can be anywhere, but it would affect recovery partition.Have you done System Diagnostics testing from BIOS/UEFI to tests the hard drive? Did it give fail?If you try cloning from a failing HDD to SSD, you're going to clone rendered useless recovery partition to SSD too. So that is not going to work at all. You shouldn't have copied recovery partition at all.That is why all the HP Experts and volunteers here suggest to create HP recovery USB using HP Recovery Manager just after initial setup of your laptop laptop came with Windows 8 64 bit from factoryHave you successfully upgraded and activated to Windows 10 Home previously? If so, you can clean install Windows 10 Home using this tutorial by creating bootable installation USB using Microsoft windows media creation tool: if you've not upgraded, you can do a clean install of Windows 8.1 64 bit on your Windows 8 laptop using Microsoft windows media creation tool by creating UEFI bootable installation USB, follow this: Windows will be automatic... Read more

1 more replies
Relevance 59.86%

Long story short, working on my MIL's pc.  She fell for the Microsoft tech support scam and now has a syskey password installed so cannot login.  Before this, I created a restore point but since I cannot login this is of no help.  When booting, I do not have a restore option when pressing F2. Any advice is appreciated.

More replies
Relevance 59.86%

Hello I have a A300 1M9 system unit.

I need to restore the HDD recovery partition, I had to change the harddrive disk, cause he is dead.

Is there any link where I could download the files? ISO img or other program able to create a new recovery partition on a new disk?

This computer is not under warranty, because he has more than 4 years.

Thank you for all the support you could give me


ps : second question : wich kind of hard drive disk could I buy for that model ? Wich connector, 2 1/2 hdd and sata? Ide? I dont know.

Message was edited by: Seaone

Answer:Where could I find, live disk or other to restore HDD recovery partition?

Hello, i have an other question, how can i recognise the type of hdd connector in that laptop?

Is it a sata II or sata 3.0 compatible?

5 more replies
Relevance 59.86%

 If I have two M series Thinkcentres having compatible machine types. Can I use a set of restore discs from the first Thinkcentre to factory install Windows XP onto a second Thinkcentre where the recovery partition and install drive became corrupted? Also do Thinkcentre applications and utilities install under a retail copy of Windows XP (installed onto a Thinkcentre)? e.g. Fingerprint reader software, Rescue and Recovery, Client Security, etc.   


Go to Solution.

Answer:Windows XP restore discs & lost recovery partition

Yes, if the model is the same (same first 4 digits) you can use the recovery discs on the second machine. You will load the disks, and then when that process is finished, you will select F11 at boot and then restore to factory state once the Windows Recovery loads. No Thinkcentre specific applications will load with a retail copy of Windows. You will have to go to the Lenovo download pages and install the apps individually.

2 more replies
Relevance 59.45%


I have been given a Satellite C660 to fix that will not restore. I can use F8 (or 0) to get into "REPAIR YOUR COMPUTER" but the screen just goes black. I have booted from a Linux disk and the "Data" partition seems OK although I have no way to check every file. What are my options? Is there any way to create restore disks from this state?


Answer:Satellite C660 won't restore, partition looks OK

I assume you did not create Recovery Disk in the past. Correct?

Well, in such case try to access the HDD recovery partition (using Linux???) and check if you could use the recovery image files in order to create the recovery USB flash stick as described here:

Otherwise I think you would need to order the recovery disk from Arvato in order to recover the notebook.
Of course if you own Microsoft windows installation medium, you could use it to install the system too? drivers could be downloaded from Toshiba EU driver page

3 more replies
Relevance 59.45%

I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?


A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.


5 more replies
Relevance 59.45%


I have done a good bit of searching around the internet about system protection monitoring on recovery partitions.

It seems that by default system protection was turned on for the recovery partition of my laptop and many restore points have been saved to the recovery partition. I only realised when I was defragging my system hard drive that I noticed my recovery partition was 2% fragmented, which is odd seeing as it is never meant to be edited. I have never seen it fragmented previously. Since noticing this I turned off system protection for the recovery partition and removed the restore points from the system protection menu. I am assuming that the 2% fragmentation as caused by the saving of restore points to the recovery partition.

My question is that is the act of saving system restore points to the recovery partition going to cause any damage to the recovery partition itself or its functioning? Also if it is possible, would there be any advantage of defragging the recovery partition?

Thanks in advance to anyone who answers!


Answer:System restore points saved to recovery partition, possible damage?

The only way that system recovery points would be on the recovery drive is if the drive was used for other purposes. Windows will not do this otherwise. Your policy towards the recovery partition should be a strict hands off. No modifications of it in any way. certainly not a defrag.

9 more replies
Relevance 59.45%

I need help please. I do not have XP CD, the D:recovery partition exists but I know it has not worked in the past. Here is the problem and what I have done so far:

I was running Windows XP Media center on my very old laptop (newer hard drive) when it went dead. When I turned it on, it came to HP logo and continued to cycle to little flashing cursor and back to HP logo refusing to boot. Going through boot options etc. did not help. Doing F8 did bring the screen to boot options of safe mode etc. but clicking any of them brought me back to the same problem.

I booted the computer with UBCD4WIN. It showed C: but had 0 bytes used and 0 empty. In "my computer" C: shows but no bytes. I do show D: recovery partition present but it has never worked, in the past either. Same thing showed in the partition table as well. Therefore the C: contents cannot even be read. Checking the c: by using various disk utilities in UBCD did not help because it said "file is corrupt or unreadable".

Following other advice in this forum, I ran CHKDSK /f on C: It deleted/ repaired many sectors and registeries etc. and process continued all night.

After that my computer would boot to a message "c:\windows\system32\system is corrupt or missing. press r to repair. Since I do not have XP CD I could not do that.

Booting from UBCD now shows the C: with the correct 63 GB used and 8GB empty. I can now open the contents of this drive. However I still cannot repair it. I tried the UB... Read more

Answer:[SOLVED] Corrupted XP, no restore points, no recovery partition, how to fix? UBCD?

The only other option I can think of to try is: XP's No-Reformat, Nondestructive Total-Rebuild Option - by Fred Langa

19 more replies
Relevance 59.45%

I understand the need for system restore to be enabled on the C: drive. But should it be enabled on the d: drive/recovery partition?
Thank you

Answer:Should system restore be enabled on the recovery partition of the hard drive?

I have System Restore disabled on my recovery partition. I can't think of any reason why the recovery partition would have to be restored. The recovery partition is small and system recovery takes up valuable space.

1 more replies
Relevance 59.45%

My new notebook, running Windows 7, crashed 90 minutes after first boot and created a recovery partition. (Affects C:\ drive only. No programs or drivers were being installed. Starts up OK & is functional).

Restore points are now unavailable from the time before partition was created. When a system restore cannot be performed, will system remain unaffected if I do nothing to the recovery partition?

Answer:Recovery partition created - suitable restore points now unavailable

A recovery partition is normally created by the computer manufacturer during the manufacturing process. It's about 10 - 15GB in size and on a hidden partition of the C: drive. Its purpose is to allow the user to return the computer to factory specifications, just like the day you bought it. I've not heard of a recovery partition being created as the result of a crash. It would help if you could post a screenshot of your maximized Disk Management window.

How To Access Disk Management in Windows 7

Screenshots and Files - Upload and Post in Seven Forums

If your computer was on for just "90 minutes after first boot" before crashing, was this the computer's very first startup after bring it home from the store? When you would normally be configuring a new machine with your user preferences, setting the language, etc? Or do you mean it was the first startup of the day? A crash could cause many different problems and that could be the reason you have no restore points. It's also possible something may have turned system protection off before the crash occured which could have left the computer without any restore points.

System Protection - Turn On or Off

9 more replies
Relevance 59.45%

So, in a nutshell, I have been bitten by the Bluetooth uninstall bug that has completely trashed my Windows 7 boot partition.  I tried to install the latest version and near the end of installation, it threw up an error message and then rolled back.  Upon reboot, i had an error message coming up about bluetooth.  So, I tried again to update but same error.  So, i figured I would uninstall the current installed version and then install the new version.  Well, uninstalling the old version blew out my drive by deleting just about everthing that was in the partition.  Of course, after the uninstall it stated i need to reboot for changes to take effect.  When I rebooted, threw up a black screen with message about corruption and to put in windows 7 disk and try and repair.  That didn't work (obviously as most of my files are gone). I have a parttion on the drive with Win XP Pro and that will boot but the version of Rescue and Recovery under XP will not load the backups that were created under Windows 7 and R&R v. 4.3.1. So, my question is, how do i restore my backup on the Windows 7 partition?  Do i need to reinstall from the Win 7 disk to the Windows 7 partition and then install R&R 4.3.1 and then run and restore from the backup or is there some other easier way I can run a version of R&R v.4.3.1 to do a restore. Any and all help greatly appreciated. Thanks. Dan

Answer:How can I run Rescue and Recovery to restore Partition that was blown out by Bluetooth uninstall

I think you can hit F11 at POST to boot into the R&R environment, where it should let you restore from an existing backup. You can also consider running a file recovery tool on the drive to try and recover some files.

3 more replies
Relevance 59.45%

Hi, I confused! My new x200 came with xp preinstalled, and with dvds to restore vista buisness.If I use the recovery partition now (before I touched the vista dvd), what version of windows will the recovery partition install?And if I choose to use the vista dvd, what will be there (recovery partition) then? Thanks.


Go to Solution.

Answer:x200 (74542GU) restore partition and recovery media creation

hi welcome to the forums yes once again be using xp if you use the recovery partition......if you wanna use vista install it when you want...but before doing that better make recovery cd set from the present system coz in the future if you want to get back to xp you can use xp again after you install vista the recovery partition will contain vista so better make the recovery dvd set of that as well!! 

4 more replies
Relevance 58.63%

I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?


Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

2 more replies
Relevance 58.63%

I want to create 2 partitions in my hdd but I have no idea how to do it. I have 80GB hard disk. I have recovery CD and I want to ask if anybody knows is this possible to do it by that recovery cd.

Thanks for any help!!!!!

Answer:How to create partition in Satellite 105 via recovery CD?

Hi nina,

Use the Expert Modus with the recovery CD.

You make a Partition with the recovery CD

- Choose ?Expert mode? pressing number two
- Click OK and press ENTER
- Look in: must be selected to CD-ROM drive
In the middle window choose GHO file and press ENTER
- Using TAB button you must mark information about drive and so on and press ENTER
- Using TAB button mark again middle part of window (blue line) and with space bar activate ?New Size? box
- Put inside new partition size and press again ENTER button
- The question ?Proceed with disk load?? confirm with OK

or use the Partition Magic 8 this is a good and a simple Software for Partitions of the HDD.

I Hope this is a Help


2 more replies
Relevance 58.63%

I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

2 more replies
Relevance 58.63%

Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

More replies
Relevance 58.63%

hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

Answer:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media -

1 more replies
Relevance 58.63%

I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

5 more replies
Relevance 58.63%

Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

More replies
Relevance 58.63%

Just bought an NB550D-109.
Pretty happy with it, but I do have a couple of questions though.
Is there a reason the recovery partition, labled Data, is half the size of the drive?

Can this partition be resized to give more storage without compromising the recovery wizard?

Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Or should I leave them installed and just disable them from startup?

Answer:Satellite NB550D-109 - Recovery partition

> Is there a reason the recovery partition, labled Data, is half the size of the drive?
To be honest I don?t understand your question. Recovery partition is about 10 GB and recovery image is about 8GB so I don?t understand what do you mean with ?half the size of the drive?.
> Can this partition be resized to give more storage without compromising the recovery wizard?
At the moment I?m not able to give you proper answer. Open ?Disc management? option, make a screen shot and let us see the partitions structure. Then I will be able to discuss about all partitions.
At the moment I can say one thing only: do not change anything. Changing partitions structure HDD recovery installation can be cancelled.
> Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Some of them can be uninstalled but I don?t know which of them you don?t need.
Let us know which of them you want to remove from the system.

One more thing: don?t make too many experiments before you have created recovery USB disc.
Please read Toshiba?s user?s manuals and pick up info about recovery installation and recovery USB disc creation.

1 more replies
Relevance 58.63%

I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.

More replies
Relevance 58.63%

I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

Answer:Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

4 more replies
Relevance 58.63%

Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112


Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

1 more replies
Relevance 58.63%

I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30


It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

3 more replies
Relevance 58.63%

Hi All,I have a Thinkpad X220T. It was purchased with Windows 7 and late last year I bought Windows 8 and installed it. Since then, I've had tons of issues with W8, where at this point, even after careful debugging and troubleshooting multiple reinstalls, Windows 8 will eventually reach a state in which it will not load or have other critical issues in the desktop. What I realized is that the W8 installed also corrupted the W7 install so I have no way to restore it - trying to load it from BIOS or Windows 9 would occur in an error. After a few more W8 installs, the W7 restore partition was actually deleted completely - I'm not clear when this happened - I've had to reinstall Windows 8 at least 6 different times trying to recover my fatal issues in the last 8 months. Now I'd like to know if there's anyway for Lenovo to help me restore the partition or provide the serial number so I can download the ISO and install my machine copy of Windows 7 again. I don't really need the serial, the partition is preferred so I always have a backup.

More replies
Relevance 58.63%

I wanted to install a different Windows 7 on my Vaio but when I selected a partition to install Windows on, it said:
"Windows cannot be installed to this disk. The selected disk is of the GPT partition style."
I searched online and found a program called GParted to fix the problem. What I didn't know was that it would delete all the partitions. I fixed the problem and installed Windows but I want to go back to factory settings. The problem is that I deleted the recovery partition. Is there any way to go ack to factory settings?? Can I download recovery files online?
Model no: SVS13A190X

Thank you

Answer:Restore Vaio system to factory settings w/o recovery disks / partition

If you just want some of the sony utilities, or drivers -

Sony eSupport - SVS13A190X - Support

If you want the whole recovery disc - you might have to ask them to send it.

9 more replies
Relevance 58.22%

Hi guys,

I would like to ask you for help :)

I have a Toshiba Satellite A100-784 with Windows Vista Home Basic OEM.
I have got this System Restore DVD from Toshiba. If I press F8 during booting I get to this screen where are some options (repair at startup etc.) but I am interesting in "Operating Windows System Restore".
I have two partitions (C:, D:), system partition is C:, :)
So, I would like to ask if I use this "Operating Windows System Restore" there will it format the data at the D: partition as well?

If I press F8 when booting I get to menu, I choose Repair This Computer and after that there are options:

1.) Startup Repair
2.) System Restore
3.) Windows Complete PC Restore
4.) Windows Memory Diagnostic Tool
5.) Command Prompt
6.) Windows Operating System Restore

Is there possibility to use one of those function just to reinstal C: partition without loosing data at partition D:?

Thanks for reply :)

Message was edited by: jakoty

Answer:Satellite A100-784: Does System Restore DVD formats partition D

Hi friend,

usually the system restore DVD just formats the C: partition, so if you have two separate partitions, the restore DVD should leave the D: partition untouched.
In your case I would choose point 6. (Operating system restore) which supposedly only restores the OS which means it only touches the C: drive...


2 more replies
Relevance 58.22%

Hi there! I Have an K430 desktop Lenovo with 2TB disc. When I bought it there was only one partition C: in entire disc + hidden 20GB recovery partition.I split the 1,95TB partition in two (1,75TB = DATA and the rest= C: SYSTEM)Now I have 7 partitions (PBR_DRV, SYSTEM_DRV, LRS_ESP, WINRE_DRV...) The OKR do not let me to clean ALL partitions to factory settings, but only C: SYSTEM partition. The others (mentioned before) are still there.Can anybody help me how to clean all disc to the factory settings, including all disc? I would like to see only ONE entire disc partition C: + hidden recovery, like when I bought the PC...Now I saw that you had already covered the topic. Can you help me please? It is urgent only for one reason; are several days that I'm looking for the solution, because my PC is in standby for new instalation and I have a lot of work to do with it. I would like to avoid to reinstall again all software that I work with, before I solve the partition's issue.If you can, please contact me direcly (I've posted on Lenovo Facebook page too (martanrene is my FB ID) Thanks in advance!Rene'

Answer:Restore - Recovery partition factory layout on 2TB Lenovo K430 disk issue

HiThanks for your reply! I promiss that the next time I will post on forum my future issues....sorry for to contact you direcly...I ment only one partition in disk management. When I bought the PC, there was only one partition (C: )in Win Explorer and in DIsk management there was the (C: )partition plsu an hidden 20GB recovery partition. The rest was clean.I have partitioned with MiniToolPartitionMagic Free. Infact only after the partitioning, where I've created the D: DATA partition (1,7TB) there appeared 7 the little partitions:PBR_DRVSYSTEM_DRVWINRE_DRV.... ecc. Now that I would to do, is to restore entire PC and disk to factory settings. I mean to "clean" with/without OKR utility all disk to initial partition tab = 2TB (C: ) I will try to explain you what I've did.I tried to make an USB 16GB FLASH disk with windows 8 utility and while I was creating I've turned on the "copy the hidden recovery partition from PC disk" too.When was ready I restarted PC with the USB disk and followed this instrucions: Then (yesterday evening) I started to clean all units on my PC (not only C: System) from the USB utility. Infact, it was the first time that entire proccess was extremely slow. AFter two hours was at 12%....Ok, this morning when I started the PC, there was to accept the same "Microsoft Licence, Language, Name, ecc...), but for the first time I  could review the "welcome" page of Windows 8 ... Read more

4 more replies
Relevance 58.22%


I have a Toshiba Satelite A 100 - 786 model.It has a HDD of 120 GB.n which 1.5 GB isa factory Setup partition and the reast is for my usage i guess its for Win Re ...but i dont wsant this partition wat do i haveto do.I used the disk Management but this 1.5 GB remain Unallocated and it does not even gets extende.Pls advise.

Thank You

Moosa Anis

Answer:I want to Remove the 1.5 GB recovery partition of my Satellite A100-786


why do you want to remove that partition? Because of additional harddisk space you will gain?? For the cost of a really nice and comfortable recovery system which is really good? Postpone, if your system has some serious problems and you want to recover your machine, what will you do then?

So if you are really sure that you want do it, then make it like following described:

Grab a cd-image of the windows-live-cd "UBCD4Win" (, burn it to cd, boot it and modify your partitions with it, should work withour problems.


1 more replies
Relevance 58.22%

I shrank the C: Partition without touching the hidden Recovery partition (First partition on the HDD) and made a new D: partition for data.

Now the recovery program fails to find the recovery partition which is still intact and unchanged.

How can I get a recovery USB drive made now?

Is it possible to change the drive letter of the hidden partition so that the recovery program finds it?

Answer:Satellite C855-1GR - No HDD Recovery Partition Error - But there is!

I don?t know which OS do you use but first partition has nothing to do with Toshiba recovery files. First partition is WinRE partition and it belongs to operating system.

Your posting doesn?t offer some important info for better understanding.

Which notebook model do you have exactly?
Which OS is preinstalled on it?
Is preinstalled OS original OS that you?ve got with your notebook?

17 more replies
Relevance 58.22%

Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?

Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

3 more replies
Relevance 58.22%

I have upgraded windows 7 Home premium to Win 7 professional. Please could you give me some guidance to update (or overwrite) the recovery partition so that Win 7 Pro becomes the default O/S, and all the Toshiba Satellite L750 drivers and software are included (bluetooth, and wireless software & drivers etc).

I have already created a new system image on the recovery partition, and a system repair disk.


Answer:Overwriting the Recovery partition on Satellite L750

Something like this is not possible. Original recovery image cannot be modified or changed.
I just hope you have created recovery media (DVD or USB) before you have made any changes.

Using this created recovery media you will be able to install original recovery image anytime you want.

If you have more questions you are welcome.

3 more replies
Relevance 58.22%


Toshiba Satellite L850 laptop. PSKDGA-02Y012. The original HDD failed in workmates same laptop so we replaced both HDD after creating a recovery usb stick. Then used that to restore the OS to original OOB status.
That worked fine and laptop is running great but now I want to PUT back the Recovery partition (now only on the usb stick i think) to the new HDD.

Simple to shrink the HDD C: (partition 2) on the HDD but then how to transfer twhats on the usb stick (recovery usb stick) back onto the HDD?

Thanks for any help.


Answer:Satellite L850 - How to put BACK a recovery partition on to HDD?

Hello Minsik

When you buy new notebook you will get it with preinstalled operating system (recovery image). Original recovery image is saved on HDD on recovery partition.
Every notebook owner has option to make recovery image back-up and create recovery media. It could be DVD or USB media. You can do it using preinstalled Toshiba recovery media creator tool.
This tool will create bootable recovery media that can be used for original recovery image installation if there is problem with HDD recovery image installation or when HDD is defective and must be replaced.

In case that HDD is defective and must be replaced or notebook owner want to upgrade HDD you can install original recovery image using created recovery media (USB). After recovery image installation you will have the same situation as on first start after notebook purchase. With other words notebook will have factory settings again.

In this case original recovery image is already copied on new HDD and you will also be able to start HDD recovery installation. So there is no reason to copy recovery media onto HDD.
Please note: HDD recovery installation will work with factory settings only.

If you have more questions please feel free to ask.

Good luck.

5 more replies
Relevance 58.22%

Need to run recovery procedure but lost the partition on the HD. Since the product key is stored in BIOS/UEFI i wonder if i can use the iso provided by Microsoft 8.1 + drivers posted on Toshiba site.
Is this possible or must i purchase the recovery disks from Toshiba?
The OS mentioned there is Win 8 RTM 64-bit

Answer:Recovery partition lost on Satellite C870D

Yes you can use iso file and drivers offered on Toshiba download page but you cannot use product key for activation. As far as i know this key belongs to original recovery image that you got with your machine.

1 more replies