Computer Support Forum

How can I reset Satellite C670-15F to "out of box" state

Question: How can I reset Satellite C670-15F to "out of box" state


First time on any forum.

How can I reset my C670-15F 17" Laptop to the `Out of box` state (Factory settings) ?
I have been told to use the F8 key but this only turned off the Wireless Adaptor!

I have already backed up my photos and documents.

Is there anything else I should do or problems to watch out for?

Please couch any responses in easy language as I am by no means completely computer literate.

Many thanks,

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Preferred Solution: How can I reset Satellite C670-15F to "out of box" state

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How can I reset Satellite C670-15F to "out of box" state

Check please [How to recover a Toshiba notebook with the HDD recovery procedure|]
There is detailed description how to do this.

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My P850/02C laptop responds to Shut down by resetting and coming back up in an abnormal state.
The abnormal state is that the wifi no longer connects and an error message comes up - which I presume never gets to Microsoft.

The machine is running 64 bit Windows 8 with the latest Windows Updates, and is two weeks old with this problem occurring from day one.

After advice from the retailer, I tried holding down shift while selecting Shut down - this works, the laptop shuts down as it should.

Does anyone know how to fix this so that the laptop responds properly to Shut down?



Answer:Satellite P850/02C "Shut down" causes reset and startup into abnormal state

> After advice from the retailer, I tried holding down shift while selecting Shut down - this works, the laptop shuts down as it should.

This procedure shuts down the notebook completely

The point is that Win 8 goes in ?hybrid mode? choosing the Shut Down option in the Charm bar?
To shut down the unit completely, you have to press SHIFT + X and have to choose Shut Down.

Here are more details:
+Perform a complete shutdown in Windows 8+

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Hi all,

I have a C670-19K for a while now ( Greek web site for info about the laptop )

Have upgrade it a bit : 8gb ram and new ssd things are running little bit faster now, bought a cooling pad 17 inch ( 2x160mm fans spin at 1000rpm ) that doesn't do much work on Toshiba armor, have clean and change the thermal paste over time at CPU and GPU, have clean as well the fan + the thermal metal body part , battery have died over time haven't replace that !

I recently made a format ( yesterday ) and today decide to have a further look in my gaming section to see if everything is alright, i have a application to counts the temperature to make sure i`m running good without issues when gaming or multitasking
Before the format i have seen numbers up to 99c with out making the laptop BBQ, but for safety reasons it was turning off which fine for me
After format when it reach 84~85c computer is turning off for safety reasons !!

Am i missing a specific driver that i didn't add ? And which is that ? Can u provide a link for this ?

Did have a look at the web
Bios doesn't have adjustment for temperature
Have formatted the laptop sometime ago and it worked fine afterwards
Have installed the drivers from Toshiba web-site in order to run the laptop

Thanks for your time !!

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My laptop has died - the motherboard no longer works - and I have advertised it for sale for parts/spares.

I have been offered ?30 for it.

Is this a good deal? Should I accept?

Any thoughts would be good.


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Hi all,

My Satellite notebook (C670-12x) does not recognize any hard drives (bios startup). I tried with several hard drives. I was wondering if a Bios update would help? Is there a Flash Bios update for CD boot?

I allready tried to convert the Bios driver to an image/bootable CD, but that didn't work.

Thanks in advance,

Answer:Satellite C670-12x does not recognize any HDD

I don?t think BIOS update will help. Try to set BIOS to default settings and check it again. If the same happen again it can be that HDD controller is defective.

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First I should say hello to all on forum.
I am having difficulty loading xp on to my Satellite C670. I have tried to find drivers for the sata, no luck, so I can F6 as I load xp, also gone into bios and set to compatibility. No luck at all yet.
Does anyone know the correct drivers I need and also how to do it.

Answer:How to load XP on a Satellite C670?


Which C670 do you have exactly?
Toshiba offers 10 different models (different part number).

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I've been having this laptop for long time and i decided to power it up a bit and buy new pair of RAM memorry. I checked the motherboard model and swa it requires DD3L 800 or 1066 Hz ram memmory up to 8 gb. Therefore i bought 1066 hz 2x4 GB DD3 memmory asumming it is compatible. However i noticed it doesnt work on windows 64 bit while it works on windows 10 32 bit operating system... The 64x os just wont boot and goes into boot loop.

Is it possible that the memory isnt compatible? Can you suggest me some solutions?

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My satellite c670 has an i3-2310M as you can see here :

My question is : I would like to knox if I can upgrade it, which CPU are compatible?
On this list there are lot of CPU with the same socket, but I know that it depends of the motherboard too :

So, wich CPU are compatible with my laptop?

Thank you.

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i have Satellite C670-17G
i have found preinstalled on my laptop the face recognition.i wonna youse it.
i think i have updated the drivers...
i have try the link.but it wont help me.

Answer:Satellite C670-17G - cannot use face recognition

Do you use your notebook with original preinstalled OS (WIN7 64BIT HOME PREMIUM)?
Sorry but I don?t understand why you cannot use it.

Can you start this application or not? What is the problem?
Is webcam recognized and installed properly in device manager?

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I'm confused. On one part of the Toshiba site it says my laptop is supported for upgrade but somewhere else, it isn't listed.

Can anyone tell me if I can upgrade safely and what, if any, Toshiba drivers will I need to reload. I'm not very technically minded so hope you can answer this without too much tech-speak. LOL

Answer:Satellite Pro C670 upgrade to Win 8 question

Check please Toshiba Win8 support page on and Toshiba Compatibility Matrix.
Is your notebook listed there?

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I bought my laptop one month ago. And now I have problems.
1.) Some days ago he didn't charge. (Battery not found).... after two hours it was OK.
2.) Now, when he is plug in it's Fully charged (100%), when I unplug cable - 98%.
3.) Time after time i see *"blue screen"*, troubles with RAM. I know that it's not good.

Maybe somebody can help?

Answer:Issues on Satellite C670/670D


1) Does it happen again and again?

2) This is, in my opinion, nothing that you should be worried about.

3) You are right, that?s not good. I don?t know what happen exactly but what you can do is to install recovery image again and test functionality with ?factory settings? again. If the same happen again and again I recommend you to contact Toshiba service and ask for help.

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I have a TOSHIBA SATELLITE C670-10P and the motherboard has died.

I have put it on eBay to sell as not working/for spares & parts. I have been offered ?30 plus postage.

Is this a good offer? Should I accept? I don't know how much I could expect to get.

Please let me know asap!


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So sorry I'm french so excuse me for my english.

I have a tremendous problem.. Last week I installed Windows 10 on my computer (my PC said "clic here to install). I've done it and ta the end A big bleu screen appeared and said "program should stop now in order to don't crash your computer" ...
So now my computer boots and reboots all long day... I see the beginning "Toshiba" and after it is a dark screen. I tried to reinstall Windows 7 but the computer says that my HDD is reserved to toshiba (why?) my second and my third partition too! So no system, no Windows, no data. I tried to launch Windows 10 in a "bootable" USB flash memory, it works, my computer says "clic here to reboot" and when it reboots in the screen i can read " Windows meets a problem of communication with a "p?riph?rique" connexion belong to your computer" thanks Windows !!!! :-(
I made a HDD recovery CD lats year, i tried it. The CD works perfectly and when my computer reboots it looks like nothing happened! My computer boots and reboots ... !!

My pc is a satellite c670 18F ..; if someone has any solution, i will try.. Thank you..


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Since I upgraded to Windows 10 in my TOSHIBA SATELLITE C670-14W my graphic card (Intel HD 3000) don't work propely on Video Editing Softwares and Games. I contacted the Intel Support and they rudely answered that they will not release any new drivers for my Graphic Card for Windows 10 and that I have to buy a new graphic card or roll back to Windows 7 (but the month is gone). They said that for help on which graphic card I should choose compatible with Windows 10, I need to contact my OEM support but as my pc is discountinued I can't ask the support; so I ask you: the community. What new Graphic card (compatible with Windows 10) should I choose compatible for my PC to have a similar/improved gaming/software performances ?

The DxDiag.txt file (attachment) has all my PC setting.

Thank you for your help.

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A few months agi i recieved 2 Toshiba's Satelite C670-12P with cracked screens.
so after finally recieving new screens and everything working fine 1 of the laptops
is locked with a password at the startup, Now normally this wouldnt matter
becouse a simple cmos reset isnt that much work but after noticing this did not
do the job as supposed i arrived at the next step shorting the jumpers (wich btw
dissapeared from the motherbord) so after disassembling the entire thing for a good
clean. Still couldnt find nothing..., now a bit later and alot of research later i learned
that the only way to get what i want (the laptop in a out of the box state) is to magicly
clear the password what is stored on 1 of the chips wich does not require a cmos battery anymore
so my question is what to do now becouse symp[tons are very very nasty

Can not boot to windows
Cant boot from cd/usb
Cant acces bios

So if anyone still has got some ideas left, please let mek now becouse im getting desperate.

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Hello Support,

Quite recently I have noticed that the clock / time (displayed in the system tray) of my Satellite C670-12P is going crazy, typically slowing down a bit, but sometimes jumping backwards in time by one hour or even more ! The biggest leap was more than 3 hours backwards... As you can imagine the OS (Windows 7 Home Premium) doesn't like that much and I've had to suffer possibly related hangs.

After some googling it seems that it might be related to an aging CMOS battery (which i've never replaced indeed). After some more youtubing I have learned how to unmount the keyboard under which the CMOS battery would probably be located (as seen on the similar Satellite C series' video). To my greatest surprise, however, unmounting the keyboard of the laptop only revealed a "hole" in the plastic board with some connector, but not the expected CMOS battery -- see attached picture I took and red circle where I was expecting it.

Am I going down the wrong path here ? How can I make sure that it is a weak CMOS battery the root cause of the clock / time going crazy ?
Once that's proven, where is it actually located in the C670-12P and can I easily replace it ? I've seen that sometimes its soldered on the motherboard!

Thanks in advance for your advice and assistance !

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Does the Satellite C670 14P have a line in option through the mic/headphone sockets.

The problem is am trying to record a dj mix using a recording program but each time a recording is done it sounds like it is being recorded through the laptop speakers and not through the soundcard. I have my mixer plugged into the laptop using a phono to 2.5 jack lead I have both the mic and the headphone sockets but either make any difference to the sound.

Can someone please help me.

Answer:Help Needed Recording A Dj Mix On Satellite C670

I don?t know what do you mean with line-in on mic socket. Fact is that you can connect headset or mic on this jack and use it for conversation on Skype or any other similar messenger. You can also use it for voice recording using Windows sound recorder and it works perfectly.

I don?t know what are you doing exactly and from which device you want to transfer this mix so it is not easy to help.
Can you please post more info what are you doing exactly? Can you connect this device using USB port?

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I have Laptop: *SATELLITE C670-17M*
My processor: *Intel(R) Pentium(R) CPU B950 @ 2.10GHz, 2100 MHz*
My Chipset is: *Mobile Intel? HM65 Express Chipset*

So, If you look and click *Compatible products* you can see all compatible processors that you can use with this chipset right?

My question is, Can I upgrade my current processor with all of processors on that list?

Thanke you,


Answer:Processor Upgrade on Satellite C670-17M

> My question is, Can I upgrade my current processor with all of processors on that list?

Probably yes.
But fact is that nobody would be able to answer this question since such CPU upgrade isn?t officially supported. This means that notebook manufacturers don?t provide any information regarding such upgrade and compatibility.

You can try such upgrade at your own hand and hope that BIOS would be able to handle such new CPU.

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If I start up my toshiba satellite c670-13q laptop, I get an black screen.
It just starts up in a normal way, but after it started up it shows a black screen. I still hear the windows sound by starting up and later also the sound of Skype if it started up.
I got alot of important stuff on my laptop so please help me fixing this.

Thank you.

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Satelilite c670 - 188 WOW shutdown after 20 - 30 minutes game.
my notebook shutdown cpu temperature 86-90 degrees.

I used to play normally. Now your computer is overheating!
the laptop is on the stands with fans!!!

Answer:Satellite C670-188 shut down playing WOW


It seems high temperature causes this unexpected shut down.
Did you use the notebook on the table?
There should be enough free space to keep the air circulating.

Furthermore you should check if the cooling fans are not clogged by dust or debris.
This might affect the air circulation too? I clean my fans from time to time and this keeps the temperature low.

What graphic card driver do you use?
You should use the Toshiba one because such driver is modified for mobile usage? the other drivers don?t support an GPU overheating protection and this might cause such unexpected shutdowns.

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Another example of customer support! My kid bought one of these but we cannot fathom out how to insert the @ into text, despite the more or less useless User Guide and searching the internet, my kid has a Toshiba with which she cannot send an email!

Or are we just stupid, after 9 hours of trying we certainly feel stupid?

Answer:Satellite C670 - Cannot find @ sign

Hi buddy,

This has nothing to do with customer support.

I think you have set the wrong keyboard language. If you press Shift + i you should get the @ sign?

Important is that you change the language from EN (US) to EN (UK). You can do this if you navigate to control panel > clock, language and regional > regional and language options. Go to keyboards and languages tab and then click change keyboards. Click Add and select the keyboard layout you would like to add.

Or just watch this Youtube video:

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Repost of question with link to problem, not mine but same noise.
Question is this normal

thanks for replies


Answer:Loud HDD noise on Satellite C670

It sounds really bad. In my opinion you should contact nearest Toshiba service provider and ask for help. They can check it and, if necessary, exchange the HDD.

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Good morning,
I have a problem with two Satellite C670 laptops. Neither of them will not be charged, it only works when plugged into the mains.

Answer:Satellite C670 won't charge the battery

What happen when you start notebook without battery and put the battery in place when Windows OS is fully loaded?

Is battery recognized properly?
Is battery LED on?

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HDD on laptop had died, no recovery media created. Tried ordering from Toshiba website but get following message

" recovery media can be ordered, because it comes not from the region of Toshiba Europe, or i's to old for this service..."

Laptop was purchased 2014 from the UK - yes t's old but so is the user.

Can not find a "contact us" section on the website where I can ask the question.

What are my best alternate options?


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Hi. I have a C670 which I had problems starting up. I tried the back up discs I had created when i got the machine but they failed to work. I had an extended warranty with the company I had bought the laptop from and I sent it back to them to get the problem sorted. As the back up discs didn't work, all they have done is reinstall windows and I've lost all the bundled software and the HDD recovery system on the D drive which come on the machine.Lesson to learned here I think.

If I was to buy a set of toshiba back up discs would this take the machine back to its 'out of the box' condition.

Thanks in anticipation

Answer:Satellite C670-10P and recovery image installation

> If I was to buy a set of toshiba back up discs would this take the machine back to its 'out of the box' condition.
Yes. You can order original recovery discs on

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I was wondering if anyone could help me?
The screen on my C670 works but has visible damage and a lot of dead pixels,
I have bought two replacement screens but have been unable to get them to work any more than the backlight coming on.

Both replacements have been returned to where they were purchased and been tested and found to be working fine, I am now at a loss at what to do next...

I don't really understand what could be wrong that both replacements didn't work but my original works fine....surely if there was an issue with the connector my screen wouldn't work either?

My screen is a LP173WD1(TL)(N1) and the replacements were N173FGE - L23 and LP173WD1(TL)(E1) which I was assured were both compatible with my machine.

Thanks in advance


Message was edited by: ealdra

Answer:Satellite C670 screen replacement problems


As far as I know there are different Satellite C670 series.
I found some details regarding the PSC3SE, PSC3NE, PSC3LE, PSC3QE sub-models.

It looks that the LCD module 17.3" W HD+ (1600 x 900px) uses a LED backlight as the light source.
So you should be sure that you are using the right one.

I don?t think that the display controller on the motherboard would be faulty because in such case the original display would not work too.

The LCD display and motherboard are connected by inverter cable, inverter board and
LVDS cable. You should make sure the LVDS cable is firmly connected to motherboard.
If the connection is loose, reconnect firmly and restart the C670 notebook.

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I have just got a Satellite C670. Overall I am happy with it, but it makes a strange "popping"noise every 5 mins or so.

It seems to come from the right hand side under the number pad.
It does not seem to affect performance.

Any ideas?



Answer:Satellite C670 - Strange 'popping' noise


Maybe it is a noise coming from the HDD.
Sometimes I can hear a similar noise on my non-Toshiba notebook.
This appears since the HDD upgrade?
Usually it?s nothing serious? so I think you don?t need to be afraid

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my configuration:
Windows 8.1
Satellite C670-15F
Intel HD Graphics 3000 v9.17.10.2843 (29/11/12)

Computer: 3UE-016005BT&USER_ACTION=Auto-detect
Intel s+graphiques&ProductLine=Contr%C3%B4leurs+graphiqu es+pour+PC+portables&ProductProduct=Processeurs+In tel%C2%AE+Core%E2%84%A2+de+2e+g%C3%A9n%C3%A9ration +avec+graphiques+HD+Intel%C2%AE+3000%2f2000

I wanted to update my display card (Intel HD Graphics 3000), then i went on Intel for the update and he told me that "A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues.
Contact your computer manufacturer for the latest driver for your computer" .

After, i went on Toshiba Drivers and search the driver, but the version of my display card was equal than your driver, since 4 years that there is not update and the latest update of Intel HD Graphics 3000 is (10/04/2014)
Why Toshiba did so not updated the graphics card?

Answer:Display driver update for Satellite C670

Drivers update for mobile machines is pretty limited and it is big difference between mobile machines and desktops.
Due to specific design and cooling system that machine has GPU must be ?under control?. With new driver GPU can offer more performance but result is more heat that can be dangerous for notebook?s hardware.

This is the reason why notebook manufacturers don't offer such updates and offer just adapted display drivers. If you try to download driver from GPU manufacturer directly there is always a indication to use driver from notebook manufacturer?s support page.

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CD/DVD- rom player TSSTcorp CDDVDW TS-L633F of my Toshiba Satellite C670-12P is not working anymore.

I'v tried several CDs, with pictures, DVD and music CD also storage CD and it opens as if I load a new empty CD only asking me options to format or make a new disk.

But all the disk I load in my player are already written with data and not rewritable.
In my system I can see all is working correct, but it is not true. I can't read any disk now and I don't know how to fix it .

I tried already with windows fix it, but it could not fix the problem.
So I realy don't no my options. I found also not a solution on the site of Toshiba itself and I'm really disapointed in it. I don't use often my player but now and then I like to play a dvd to watch. Also my back ups I made wil not be working after all.

I don't know if the problem is known by other users and if there is a solution for me.

My system is windows 7

Thank you for reading and hopefully someone has a solution for me.

Answer:Satellite C670-12P - CDDVDW TS-L633F is not working

Sorry for the bad English, I'm a bit stressed by the problem but hope you can understand after all.

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Hello everybody,

I have a problem on a Toshiba Satellite C670-11Q with windows Seven

When I pouch on :

e gives "
t gives (
u gives ?
i gives !
o gives ?

And If i use SHIFT :
e gives 3
t gives 5
u gives 7
i gives 8
o gives 9

I uncheck already the Filter keys and the problem persist. It's strange beacause it's the same with Ubuntu (also installed on this laptop).

All work as well with an usb keyboard.

The problem comes since the cat sleep on the keyboard :)

Do you have an idea ?

Sorry for my bad english

Thanks a lot
Have a nice evening

Answer:Satellite C670-11Q - "e give " keyboard issue

> All work as well with an USB keyboard.

For me it sounds like the keyboard would be faulty.
The point is that if the USB keyboard is OK then the issue cannot be related to the software settings.
So it has to be hardware fault.

Get in contact with an Toshiba ASP in your country and ask for a keyboard check and replacement


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I have a Toshiba Satellite C670. I would like to upgrade FIRMWARE driver of the optical unit.
Please advise me where I can get the update.

Characteristics dvd / cd-rom:


Version: 6.1.7601.17514
class of CD-ROM
manufacturer: "Standard CD-ROM drives"
OS: Windows 7 64bit

If you please to help.


Answer:Satellite C670 - Would like to update CD-Rom drive firmware

You can update the firmware ONLY if newer version has been released for this drive.

There was an firmware update for CD/DVD drives *TS-L633C* and *TS-L633Y* as mentioned here:

But for *TS-L633A* there is NO firmware update available.

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Hi there!

I helped my neighbour to find a new laptop, and the whole setup and startup.

We ordered a C670-11Q and it works really well, theres just one annoyance.
The disc makes some loud clicking noises, not like a dying or working disc. It's the same sound as when you turn of a disc, just much louder. I guess it's the "disc reading arm" that goes into it's safe position.

I don't know if this laptop has a shock sensor to do this? The laptop was sitting flat on the table, and there where NO vibrations while it's doing it. There are no clicks while under load, but they occur randomly while idling or normal surfing/writing.

I also checked power saving options and disabled them to turn of the disc, no help.
This also seemed weird, because the clicks often occur several times in a row. But it definitely does it more when running on battery.

I'm running the newest BIOS and drivers from the support area (as of yesterday).
The disc is set to performance mode, i didn't test battery saving - should i?

And no, the disc hasen't taken any beating. I was the first person to turn it on.

The drive is from Hitachi, i ran their analysis - no errors.

Any help is greatly appreciated :o)

Answer:Satellite C670-11Q loud clicking noise from HDD

> The disc makes some loud clicking noises, not like a dying or working disc. It's the same sound as when you turn of a disc, just much louder. I guess it's the "disc reading arm" that goes into it's safe position.

One of my notebook?s HDD makes such noise too.

I?m not exactly sure why but I think also that this is the disks head which moves into save position.

However, I think that this is not really a malfunction since the notebook runs pretty well and I didn?t notice any problems with the HDD or the files? but I created a backup of my files? just to be safe ? you know?
I think you should backup the date just to be safe?

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I wanted to reinstall Windows on my Girlfriends machine. I started into the Bios and I tried to find the setting to boot from a USB device but I couldn't find it. I somehow stupidly set all the settings in bios to manufacturer defaults and after restarting the screen stayed black.

I can boot but I can't do anything. I can't enter the bios, I don't see anything.... Is it bricked? I hope you guys can help us because she will most likely kill me :(

Answer:Satellite C670-178 - black screen at start-up

We need your help! It is important!

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Please, where can I find Windows 7 32-bit drivers for Satellite C670-13D Part # : PSC40E-004008RU.
I need "Value Added Package" for activate hotkey function.


Answer:Satellite C670-13D: Where can I find drivers for Windows 7 32 bit


Seems not all Win 7 32bit drivers are available for the C670 at this time.

Since the VAP is not related to specific notebook series but to the system (Win 7 or Vista) you can use the VAP released for other series?

I recommend checking the C660 series and to download the VAP released there.

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I tried to install a bios upgrade on a C670-16E but I receive the following message

?????????,???? Windows ?????????

How to solve this problem?

Thanx in advance

Answer:BIOS upgrade does not work on Satellite C670-16E

Do you try to install this BIOS update?

It is 2.30 Win version.

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Hi all,

Principaly, I sorry for my bad English, but I French, and this post was traduce with google translate.

Here, for 2-3 days when I plug in my headphones on my PC and I'm trying to listen to music it does me lots of bass, the instrumental .. And bottom slightly you can hear the singer's voice. This is very annoying, because it is not terrible.

_Information Laptop_: Toshiba Satellite C670/C670D.

_Solutions I tried_: (In order of trial)
- Check if the problem does not come from the headset connector or cable.
****** Comment: The headset works perfect on my phone with the same music, or even on the Laptop of my little sister who is exactly the same as mine.

- Go to Control Panel> Sound> property on the sound output> Level> Balance> Reduce to 0% on the left or right.
****** Comment: The voice is back, I can hear the music perfectly, but now I hear a very strong side of the helmet, the difference between the two when I wear this sense the two "ear" headphones. More when I unplug my headphones, I can hear more than one side of the speakers integrated Laptop.

- Check the option "Voice Cancellation" is not checked in the property of her.
****** Comment: The option is not checked when the headset is plugged in and that one side is 0% as this is one I had not set to 0% one side.

- Make a system restore to a date prior to the problem.
****** Comment: The problem has occurred since 1/31/2013. So I'm back on the date of 2... Read more

Answer:Satellite C670/C670D - Its weird when I plug in my headphones

> The problem has occurred since 1/31/2013
And what have you done at this day? Have you installed or changed something?
I mean the problem cannot occur for no reason.
I never had such problem and don?t know what can be the right solution but try to reinstall sound driver and please use driver from Toshiba download page.

Check it at first and post some feedback.

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I got the same problem over the previous months when I play Football Manager 2011 on my Toshiba laptop.

The game needs a lot of CPU usage at some time (when I move step ahead, CPU and game create other teams results and create next news and so on) and it breaks after 1-2 hours of playing.

It gets louder and louder and thats all!
PC restarts automathically and I lost my time useless!

It might be overheating processor but I get this problems only while playing this game.
I can forget to play while listening to some music from Youtube or other source or having Skype chat in the background, then it remains only for couple of minutes and it restarts PC again and again.

Whats wrong ? Overheat or anything else ?
Maybe I just need to reinstall whole Windows or game (FM 2011) ?

I use: Toshiba C670-105 / Intel Cor i3 2,53 GHz, 4 GB RAM, Win 7 Home Premium, 64-bit SP1, 300 GB HDD, DirectX10, NVIDIA GeForce 315M

My savegame is currently about 180 MB. And of course my laptop is above of minimal requirements to play this game.

Any hints ?

Answer:Satellite C670-105 unwanted restart while playing some game

> Whats wrong ? Overheat or anything else?
Well, I think nobody would be able to say exactly why the unit shuts off without any further investigation.
Generally the notebook could power OFF due to high temperature and high temperature is mostly the reason for unwanted automatic shuts downs.

Did you ever clean the notebook?s cooling fans in the past?
No?! Probably the dust and debris inside the cooling modules prevent the fans from running with best performance and cause high temperature which leads to the shut down.

I would recommend you to use an compressed air spray in order to get rid of dust. But sometimes such cooling modules need to be cleaned professionally.
But try the compressed air spray firstly.

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Relevance 59.04%

Hello here

I have a problem starting Windows system on pc Satellite C670/C670D
Need help!

thank you

+Message was edited: translation has been added+

Answer:Satellite C670/C670D - problem starting Windows


Can you please provide more details?
What system do you use?
What happens exactly?
Are you able to recover the notebook using Recovery disk?

15 more replies
Relevance 59.04%

please help Win XP drivers for video Satellite C670 needed , no drivers on site ,whats model videocard is in Satellite C670-15E?

Answer:Satellite C670 - Win XP drivers for video card needed


According notebook specification your Satellite notebook has Intel HM65 (Intel HD Graphics 3000) graphic card.

Your notebook is not supported for WXP but Tecra R840 has the same graphic card inside nad is supported for WXP so please try to install THIS display driver.

I hope it will works for you.

Send some feedback.

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Relevance 59.04%

Hi, I who can explain why the site is no driver for the video?

Answer:Missing display driver for Satellite C670-188 PSC3YE

And can you explain which operating system do you use?

3 more replies
Relevance 59.04%

Today I upgraded to Windows 10. Everything seems to be working ok except my keyboard's strange behaviour.

When the Fn Key is NOT pressed:

(1) The keys 1,2 are not working at all
(2) The keys 3,4 adjust the volume
(3) Space key not working at all
(4) Function Keys behave normally (F1, F2 etc)

When the Fn Key is pressed:

(1) Keys 1,2,3,4 work as nymbers
(2) Space key works as space
(3) Function keys are doing nothing

I tried uninstalling everything related to toshiba as well as pressing Fn for 10 seconds, Fn+Ctrl, Fn-Scroll lock and any other combination I could think of.

In the BIOS there is no option to disable the function keys.
In the HWSETUP there is no option as well

I would really welcome any suggestions. Thanx for your time.

Answer:Satellite C670-19F - Windows 10 - keyboard's strange behaviour

Same problem with C670-15Q. solution appreciated

14 more replies
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Hi all,

I made an upgrade to Windows 10 but after that my satellite notebank C670 has booting problems. It's always after Windows updates were installed. It shows the Win logo followed by a blue screen. After repeated switching on and off I get again to the login screen for the password. Have Windows 10 already reinstalled because I didn't come to the login screen anymore. But problems are still there only with switching on and off attempts it works. But this is not a solution. Have you any ideas - drivers for Win10 or bios? Thanks for help

Answer:Satellite C670 booting problems after Windows 10 Upgrade

Hello I have the granny problem after installation to Windows 10 I have nothing white screen
impossible to make a granny spanking restoration F8 or F12 nothing to do
if someone gives you the solution I'm interested
Thank you to you CDT
Posting has been translated by Google Translator

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Relevance 59.04%

I have put a I7-2720 into my C670 and everything is working well. I had to use external cooling fans to keep the temp down but Ihad planned for that.

I'm just wondering if I should update my bios from the standard 1.40 that's recommended so that I can fully use all the features of a I7 qm CPU.

Thanks for any help

Answer:Re: Satellite C670 upgraded to I7-2720qm, BIOS update?


As far as I know Toshiba doesn?t support BIOS update and BIOS update has nothing to do with your update. BIOS update is designed to fix some issues or offer some additional options but it has nothing to do with CPU upgrade.

I hope everything will be OK with your notebook in the future. Be careful how do you use it. I presume that you know that after CPU upgrade every hardware failure and repair you must pay on your own.

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hi guys banging head against a wall now ..(silver surfer) please go easy on the solution...

when i start up and it goes to my home page this works perfect....but when i type anything into the search bar new tab opens and says ..
internet explorer cannot display the web page...(doesnt matter what i put in search as always the same answer) i run the network diagnostics...and it tells me everything is ok.................have touched a setting in error or do i have to allow something.....

thnx you guys for taking your time to help..........

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I have a Toshiba Satellite C670, win7 64bit. I've had it for about a month. Monitor drivers are at the most recent available version.

I've recently noticed a problem with the monitor's gamma settings. On startup, the screen is brighter than it should be. When I go to monitor settings / colour improvements and I change gamma from its default 1.0 to, for instance, 0.9, I see the screen darken (considerably) in 2 distinct but fast steps. Changing the gamma back to 1.0 makes the screen go brighter in one (small) step, and the end result is darker than before I changed anything.

Increasing gamma to 1.1 or 1.2 also gives me a darker result than the "reported" gamma of 1.0 at startup; from my estimation, the gamma at startup is about the same as when I manually set it to 1.3.

However, when I set gamma to, for instance, 0.9, at startup the screen will be back at about 1.3 " real gamma" again. Ofcourse I could shuffle the gamma control back and forth every time I start up my laptop, so that gamma 1.0 is indeed as dark as it should be, but surely I shouldn't have to do this? I use the laptop mainly for photo editing so it's pretty important to my use of the laptop to have correct gamma.

Any help or advice would be greatly appreciated!

Kind regards,

Answer:Satellite C670 - monitor: gamma setting too high on startup


From my own experience every display supports different properties.
As far as I know monitor manufacturers store gamma, color information inside the monitors which is being used by the graphics card drivers.

For common usage its ok but for people who do imaging there are different tools which helps you to manage such settings.

I recommend you testing an tool called ?QuickMonitorProfile?
Its free and allows you to create the most commonly used working space profiles. It is also possible to create a monitor profile.

Google for this

1 more replies
Relevance 58.22%

Also Webcam seems to have no drivers installed....

Tried the lastest application/drivers from Toshiba but it does not install anything.

Answer:Satellite C670-19F - Windows 10 - Webcam not working No Drivers Installed

same problem but with C660-1MG... try everything!!!

1 more replies
Relevance 57.81%

I have been trying to connect this laptop with my Regsa Toshiba flat screen tv using an SGA/VGA 15 pin male to male connecting lead, without success. I receive a message at the bottom of the tv screen stating "Unsupported video format". I also have a Dell laptop and when I connect this up to the tv it works immediately, so does anybody have a solution? Before someone advises, use the Dell, it's my wife's and she requires to use it away from home regularly.

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Relevance 57.81%

When I start my laptop I got this "Reboot and select proper Boot device" I can not find out how I should do.

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Relevance 57.81%


I have just purchased a Satellite C670 satellite laptop.
Every few minuetes it make a loud click/clunk noise from inside, hard drive ?? is this normal

look forward to your replys


Answer:Every few minuetes Satellite C670 make a loud click/clunk noise

On this virtual way we cannot hear it and cannot say if this is normal or not but fact is that HDD produce clicking noise. It is not extremely loud but you can hear it.
Are you sure this noise comes from HDD. Does it click when HDD LED blinks?

6 more replies
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(Google Translation)

Recovery Media Creator will not start. Missing link error "TRMCLcher.exe"
I can not find the software on the Toshiba site!
Here's what the file contains Toshiba Recovery Media Creator:

Where can I find Toshiba Recovery Media Creator?

thank you


Answer:Satellite C670 - Recovery Media Creator do'nt launch! Error link

Toshiba recovery media creator cannot be downloaded from Toshiba download page. This tool is integrated in recovery image.
I really don?t understand how this exe file can disappear for no reason. With clean preinstalled recovery image it must work properly.

If you didn?t create recovery DVD there is only one way to get it work again: you must install whole OS using HDD recovery installation. After doing this you will have ?factory settings? again and this tool will work properly again.

How to use HDD recovery installation you can find on

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Relevance 53.71%

When I run the Factory Reset program it run's for a few seconeds and I get an error comes up saying Creboot\utils\convert.cmd what do I have to do to get this to work Thanks, Nick

Answer:Cannot Reset to Factory State

The board swithched what I typed I meant C: Preboot\Utils\Convert.cmd

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I have here my Mother in Laws C670-14D and its developed an issue whereby when you power up the screen is blank. it does have backlight and you hear the windows startup sound that you get before you login as windows starts up.

I can see the screen if I start in safe mode, in fact I'm using the PC in safe mode as I type this.

I did hae a similar problem in the past with another Toshiba laptop and that was windows 8, the issue was connected with power save settings but I've tried all of those and no luck. Also tried the remove battery suggestions, nothing has worked.

I'm guessing windows has done an update that is causing this but I'm at a loss and google has turned up nothing.

Running Windows 10 Home edition 64 bit

Any ideas anyone?

Thanks in advance


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Relevance 52.89%

new tab doesn't work like when I first downloaded chrome.

Answer:how to reset chrome to downloaded state

Is this what you are looking for?

2 more replies
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Hi, I recently purchased a Levono Thinkpad W530 and creating/testing a recovery media is giving me a world of pain. I really wish they had just sent me a recovery DVD(s) with the laptop like Fujitsu did when I purchased my laptop from them years ago. Anyways, I saw that there was no recovery medium with the laptop, but then when I booted, I spotted the "restore" partition and found out by clicking on it that it would create a recovery media. Brilliant I thought... that means that I can create 2-3 recovery media in case the first one breaks... yeah, that was a bit naive. So, anyhow, I did my first (and as I later discovered, only) factory restore backup using some cheap writable DVDs (hey, they must have written that you were only allowed to make one somewhere in the fine prints) and now, I'm not sure that worked out. I mean, it tried writing out to 4 DVDs and 1 of them turned out not to be bogus (I have DVD0, DVD1 and DVD2, not sure if there was supposed to be a DVD3 or a startup DVD... I searched, but did not find the answer). I explored most of the BIOS menu and did not find a way to restore the system to factory state from the DVDs (I tried all 3, I'm hoping I'm not missing 1). I managed to do a factory recovery, but only by using the recovery partion on the hard disk (it did not use any of the DVDs). Could someone let me know how you recover to factory state from a recovery DVD so that I can determine if my recovery DVDs work? ... Read more

Answer:How Do I Reset My Laptop To Factory State From DVD?

Good day and welcome to the community.
With new machines, I have had great luck calling Service and requesting a factory recovery set. So far, I think because I've called in the first week or 2 of getting the machine, I've not had to pay for the set. Others report that they've been charged a fee, though, so YMMV. To be clear, I also make my allotted one copy of the recovery set from the on-disk mechanism.
In case you don't have it, here is the Service contact info:
Country or RegionProductLanguageTelephone numberHours of operation

THINK-branded products
English, French
24 hours/day7 days/week

Hope this helps.

2 more replies
Relevance 52.89%

HAD TO TURN OFF MY SPEAKERS as now it is a constant high-pitched chirping noise
I have seen someplace a way to reset audio but I can't locate it now?
I have tried to fix it but had to turn speakers on to see if it makes a difference and it is nervewracking noise.


Desktop or laptop?
Make and model please?
Any chance you can try another pair of speakers so we can establish whether the issue is with your speakers or the computer?

3 more replies
Relevance 52.48%

Goodeve Everyone
Been having problem regarding my network recently
I can't share my internet connection and the active connection are not shown on the network and sharing center.wish i can restore it back
How can i reset my network setting to its default state ?

Answer:How can i reset my network setting to its default state ?

Lets start by getting an ipconfig /all.

Click start
Type "cmd" (no quotes typ.)
Press enter
Command prompt opens.
Type "ipconfig /all"
Take a screen shot and post details

3 more replies
Relevance 52.48%

Is there a way to restore a windows 8 notebook to the state before an initial user was created?

Answer:Factory reset - restore to pre-user state

Welcome to EightForums.

Yes, there is: Reset Windows 8

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Relevance 52.48%

Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

3 more replies
Relevance 51.66%

Okay, so sorry, im a total newb at this.

I seem to be bad luck for any computer I touch. I just got a new laptop at the end of last summer, and since then I have been having a bunch of problems. I have been able to solve them all up until now. I have no clue what's wrong, and stupid me, I never backed it up so anyway, currently my computer won't go on the internet (doesn't think it has a wifi card installed) won't play audio (doesn't think it has speakers--haunt tried plugging in external ones, but my guess is it would work fine) won't open any Microsoft office programs or files (no clue why) won't recognize my external hard drive, or flash drive, or any USB device. And the list goes on. Basically, I'm giving up and wanna just wipe the whole thing, restore it to factory state, and start over. Oh yea, and did I mention that it been partitioned like 7 times because I gave it to my friend to install linux, and when it wasn't working, he just kept trying and ended up installing ubuntu over and over again in a new partition. Yea.

So anyway I really wanna back up all my stuff, but how can I do that 1: in a way that won't transfer the problem whatever it is, and 2:that I can do with only CDs. I'm running windows seven home premium 64bit

Any help on the backup, and any tips in general would be really appreciated. I am at the end of my role here and about to go crazy.

Sorry for the weird long crazy post. I'm just like about to lose it

Answer:Backing up computer in order to reset to factory state

Now I'm trying to back up my whole system using windows backup or whatever it is onto a disk, but it's been stuck on 25% backed up for 45 mins

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Thank you all in advance for any help you can provide. I am new to this forum and I just do not know where else to turn or at least point me to the correct forums to post.

I just got my new Windows 7 Home Edition Premium 64 bit Lenovo T420 and I cannot enjoy it for the following reason. Under power options, I created a custom balanced profile and set my Processory Power Managment settings to

-100% for Maximum processor state on battery and plugged in.... and

-5% for Minimum processor state on battery and plugged in.

Everytime i put my computer to sleep, hibernate, restart, shutdown, etc the maximum processor state always resets to 5% on on both plugged in/battery,

This means I cannot enjoy my new PC at full 100% processor state ever. Is there a startup program that affects this? I am running NVidia 4200 and Intel chips.

I have troublkeshooted every setting on both to still get the same result.

Is anyone aware of have any input onto this?

Thank you so much in advance. I am really desparate. Lenovo support has not experienced this problem prior when I called prioirty support.


Answer:Serious Power Option reset of Maximum Processor State every sleep/hib

Have you updated the BIOS on that machine to the latest version available (if it hasn't been already)? I remember issues with their thinkpad line last year where resume from sleep would cause the CPU to throttle itself and not come back from throttle, even under A/C power, until a cold power down and reboot (and thus the IBM tools would set OS values incorrectly at times). A BIOS update mid to late last year fixed this problem, so make sure your BIOS is the latest if you can, and it should be very recent too.

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After having used for some years another firewall I considered now to switch to MS built in Windows Firewall (in Win 7 Pro).
So I deinstalled the old FW and enabled the MS WF.
When I go now to wf.msc e.g into "Inbound rules" section then there are much to my surprise many "Allow" rules for external, non-microsoft prgms which I never entered. They must be added (in the past) somehow automatically.
How can this be?
How can I reset the rule set to the initial state just as if I would have installed Win 7 just a few minutes ago?
Moreover I searched for a 3rd party program which is currently not listed in the WinFW ruleset e.g. a shareware or other program ABC. Ok, now I started this program and did some actions which triggered an Internet connection from this program.
Unfortunately It worked.
I expected a WinFW popup informing me that prorgam ABC wants to connect outside....but nothing happened.
The program was able to do this WITHOUT prompt.
Yes, I enabled "notifications when prgms blocked"
So what?
Why is WinFW not doing its job?

Answer:How to reset initial Windows Firewall state to default? Why so many Allow rules?

The Windows Firewall is meant for the common end user who does not want to or have the know-how to set rules. It gives out near-nil notifications. The OS, based on the program reputation & user usage, sets the rules automatically.
If you want to reset the Firewall settings pls see Restore or reset Windows Firewall settings to defaults

1 more replies
Relevance 51.25%

We would like to natively boot Windows 8.1 from a VHD.
However, we were wondering if it would be possible to restore the VHD to a clean state after every logout or reboot?

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Relevance 51.25%

Hello Gents,

My name is James & this is my first post here.

I built my own rig last year for the first time ever, and installed everything just fine.

But now I have purchased a number of SSDs, and really just want to start all over again right from scratch.

I'm talking about resetting the MoBo and starting as if I was firing it up for the first time to install from my Windows 7 - 64 Bit OEM System Builder disk.

Reason: I have too many Windows 7 installs on the wrong drives, and want to install Win 7 only on 2 of the new SSDs.

I plan to use the 2 Western Digital 1-TB drives for storage, libraries & photos only.

So I'm wanting to wipe my drives clean & reformat them as well, as I have already saved anything I want to keep on the external USB 3 Drive.

I'm comfortable with installing the OS and any programs & even customizing things, but admittedly not very knowledgeable about the MoBo, BIOS, inner workings and details of necessary files, etc.

I did all the installing of both the hardware & software myself, and it went well, but now I have one drive with the 'System' on it, others that are 'Active', another has the 'MBR' [Master Boot Record], and I just want to wipe it all and start again being much more selective this time.

So proper guidance and/or links to info will be much appreciated.

My Rig: [In case it doesn't show up in my specs.]

-Intel i7-2600k LG 1155 CPU
-Antec High Current Gamer 520w Power Supply
-16 Gigs DDR3 C... Read more

Answer:How Do I Reset Mobo To Original In-The-Box State - Fresh Start Desired

I would take the cmos battery out for a couple of minutes - or pull the jumper.

9 more replies
Relevance 50.84%

Hi everybody, The subject, nothing to add. Ultranav driver version.'ve already tried to reinstall, but the problem persist. Please help.

X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.

Answer:"Enable tap zones" function reset to disable state after every restart of the x220

Somebody? Anybody? Everybody? Help!

X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.

7 more replies
Relevance 50.84%

I downloaded avg anti virus & a day later I tried logging into my side. I got all these error messages, after clicking ok to all of them the screen went blank n you cant get anywhere unless you shut it down by the button. what can I do to get it back to normal???

Answer:How do you reset the entire computer back to a previous state through safe mode?

How to Start the System Restore Tool from a Command Prompt


Reference Here:

1 more replies
Relevance 50.02%

Thank you all in advance for any help you can provide or at least point me to the correct forums to post. I just got my new T420 and I cannot enjoy it for the following reason.  Under power options, I created a custom balanced profile and set my Processory Power Managment settings to-100% for Maximum processor state on battery and plugged in.... and-5% for Minimum processor state on battery and plugged in. Everytime i put my computer to sleep, hibernate, restart, shutdown, etc the maximum processor state always resets to 5% on on both plugged in/battery,   This means I cannot enjoy my new PC at full 100% processor state ever.  Is there a startup program that affects this?  I am running NVidia 4200 and Intel chips.  Is there a chance the Lenovo Thinkvantage power manager is interfering?  I have troubleshooted every setting on both to still get the same result. Is anyone aware of have any input onto this? Thank you so much in advance.  I am really desparate.    Lenovo support has not experienced this problem prior when I called prioirty support. Nick

Answer:Serious Power option reset of Maximum Processor State everytime it sleeps,restart, etc

Can you make sure everything is up to date using System Update?

6 more replies
Relevance 49.61%

release a fix that actually does something rather than state that it is out of date. 
I ask again for a simple fix to reset the homegroups on home networked computers to allow us to start again

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Relevance 47.56%

Hi there,

I have been searching and following instructions but all failed.
I am selling my Toshiba Satellite Notebook L653 -12J with Windows 7 and would like to clean the hard disk from all the added data to have it back to its out of the box state.

Please advise me how ?
Thank you and regards,


Answer:How to have "out-of-box" state again on my Satellite L653 -12J

Hello Kamal

How to install recovery image you can read on follow Toshiba document -

Does it work for you?

2 more replies
Relevance 46.74%

Afternoon, I have a Satellite L755D-10U and wish to restore to factory settings.
I have tried to create a recovery disc using the recovery disc creator however I get two errors.

One is found through "all programs, toshiba, then recovery disc creator" and brings up a missing TRMCLcher.exe shortcut error.

The other is through my taskbar and says "No HDD Recovery Area". The recovery partition is still in my D: at 12.5gb in size.

I haven't as yet tried the power down and zero route as yet as I wish to know if restoring to factory settings will erase all data on my D Partition. I have all my University stuff on there atm and although I can backup to another drive elsewhere I would like to know if it will delete data across all drives.

Cheers in advance for any help

Answer:Satellite L755D-10U - I wish to restore to out of box state

> One is found through "all programs, toshiba, then recovery disc creator" and brings up a missing TRMCLcher.exe shortcut error.

TRMCLcher.exe means Toshiba Recovery Media Creator Launcher and this exe file should start the recovery process but it doesn?t.

Why? Who knows? probably the system has been muddled up or something has been changed on the HDD partition.

The same reason might be why the message ?No HDD recovery Area? appears.

Fact is that there are two options to recover the notebook:
1) Recovery disk (not possible because you don?t have one)
2) HDD recovery option (check if this is possible: power on the unit, press F8 -> repair my computer -> HDD recovery )

If both isn?t possible, you will need to order recovery disk to perform recovery procedure.

3 more replies
Relevance 46.74%

My English is not very good and I don't understand very well, so I don't know where to post my problem. Here is my problem, I hope you can help me to post it in the correct forum.

I bought a portable PC 9 months ago, Toshiba Satellite A300. I have had problems with a virus and the result is that despite of the actions of clean and disinfection, the computer remains infected and I have denied the access to the hard disks and to the record.

I have thought to recover the operating system preinstaled of factory (I hope it is the solution and not the formatting) and I have read the manual to do it (I did not have the precaution of creating a CD of rescue). In the manual it puts that from F8 agrees to " to repair system " and does not say anything any more. I have searched in Internet if there is some additional detail more that I should know but I have not found anything, because of it I write to you. Also I would like to know where this the partition conceals where they find these files, not to commit the bilge of erasing. It would survive a formatting? It is not the case, I have not formatted the PC yet, but I would like to know it for the future.

Answer:Re: Factory state on Satellite A300

Without many words - please check
There you can find exact description how to use recovery image and install Vista again.

If you have more questions please let us know.

3 more replies
Relevance 46.33%

Hi guys, I have a problem with my laptop where is says 'The system is resuming from S4 State', I know this means waking up from hibernation, but the thing is I've left it all night like this and it hasn't changed still saying the same thing. Is there anything I can do to fix it?

Answer:Satellite A660-149 stuck on 'resuming from S4 State'

Can you please tell us more about your notebook?
Which operating system do you use?
Do you use original OS that you got with your notebook?
Have you noticed the same problem in the past?

6 more replies
Relevance 46.33%


I've got toshiba laptop a660-17e with windows 7 64 bit.
It's fantastic and I've had it for at least 3 years.

It didn't come with any discs and it has the recovery partition.

Some time ago my hdd broke down. I had to replace it for a new one.
I thought the recovery partition would be gone and I would've had to install win 7 from some cd.
But actually the recovery partition was still there after hdd replacement! The win 7 installed easily.

Recently I tried to start from scratch and reinstall win 7, but after restarting and going to the menu where you should be able to do it, there's no such option!

Please help, what can I do?

Recovery partition is still there, but it doesn't let me bring back my toshiba to factory state.

Answer:Satellite A660-17E - no "restore to out of box state" option

{quote} It didn't come with any discs and it has the recovery partition. {quote}
There was an interesting note in the user manual regarding the recovery disk.
It could be created using the Toshiba tool called Recovery Media (Disk) Creator
But since the HDD died in the past and the Toshiba image recovery files are lost.

{quote} But actually the recovery partition was still there after hdd replacement! The win 7 installed easily. {quote}
Are you talking about the Toshiba recovery partition or Windows repair partition?

How and who has replaced the HDD? What disk has been used in order to install the Win 7 again?

From my knowledge such recovery partition would be created only using the Toshiba Recovery disk. Therefore I?m wondering about your statement.

However, if you don?t have a recovery disk, you can order the media here:

4 more replies
Relevance 46.33%


My computer freezes for a sec or 2 every so often and from Toshiba support I was told that it might be a software issue. I don't think so, because it started on the day I bought the laptop and the display driver keeps on stop working, but because I was told that if it's a software issue.
I would have to pay for it, I want to try everything before I send it for repair. Therefore I would like to restore my Satellite into its original state as it was just when I bought it.

So basically I have 2 questions:

1. Does anyone have an idea why it keeps freezing on me? And what I should try to do to fix it?
2. Can anyone tell me how to restore the laptop to its original state?

Thank you very much, Dina

Answer:Re: Satellite A300 - How to restore the original state?


You should of had restore disk come with the computer if not you can make them from the toshiba restore disk utitly.

Make or use restore disk

Boot from restore disk folow on screen prompts to factory reset. should be straight forward.


2 more replies
Relevance 46.33%

Is it possible to change original hard-disk in toshiba satellite P100-387 with new ssd-disk. i.e.: Kingston SSDNow V-Series 128GB?

Answer:Satellite P100-387 - Can I use a Solid State Disc?


Hmm? usually it should not be a problem since the P100 supports an SATA HDD controller.
To be honest I don?t have an SSD drive and I cannot say that an SSD drive will work properly but theoretically it should not be a problem because the BIOS should not differences between an common SATA HDD or SATA SSD.


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I'd like to recover my Toshiba Satellite C660 to it's original state.

I did not create any DVDs at startup.

On the D: partition there is an 11GB folder called HDDrecovery.

When I press F8 at startup I do not see any option to use them.

does anyone know how I can recover? The option circled in red is not available.

Answer:Satellite C660 - How to recover to factory state?

Hi mate

Check if this could help you:

There is a description how to make a bootable USB stick.
Possibly you could copy the content of HDDrecovery folder to USB stick and could make this bootable.

Please post if thsi helped!

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Hello. I bought it some days ago.
A friend of my make it from Windows 10 Home to Windows Pro without asking me first!

How can i make it again Geniune as it was, Windows 10 Home???
It is now asking for activation

I tryed to reset my laptop to factory default, to make it like the first day i bought it, to be again with Windows 10 Home but i counldn't make it.
I press 0 when i open the laptop, i saw the menu but when i try to make it, it was asking me to put a usb stick with image.
Image used to be in a secret partition of the laptop. Isn't it? How can i reset it if there isn't an other way to make it again Windows 10 Home?
Thanks a lot.
Regards, Matina

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Toshiba Sat Pro P750 PSAY3A-0MR001
I need to know if I can install a solid state hard drive in Sat Pro P750 PSAY3A-0MR001 and then run the recovery cd disk set.

Answer:Solid State Hard Drives in Satellite Pro P750

Of course you can do this. I have done this on my old Satellite P500 and it works perfectly.

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Hi all,

I have a A200-PSAFCT-01P00N , and I bought a SSD(Plextor M3 128GB sata3) yestarday .

When I change my disk from HardDisk(Hitach 120GB 5400rpm) to SSD, BIOS can't detect the SSD anyway,although I update the BIOS version.

Could anyone give me a hand?
Thanks a lot.

Answer:Satellite A200 - upgarde to SSD (Solid State Drive)

In my opinion you cannot do anything about that and you cannot ?force? BIOS to recognize new SSD.
There is definitely compatibility problem.

Build standard SATA HDD and everything will be OK again.

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Has anyone upgraded to an SSD.
Can you keep your operating System and Data.

Is it best to copy an Image of the disc to DVD or USB drive.
What are the problems?

Answer:Upgrading Satellite L755 with a Solid State Drive (SSD)


It should not be a big deal to upgrade the notebook with an SSD drive.
The unit supports an common SATA interface and controller, so usual 2.5? SATA SSD drive should work properly.

Before you would replace the HDD, I recommend creating an Toshiba Recovery Disk or (and) Recovery media USB stick.
It?s advisable to create both in case your USB memory stick would be wrong (or disk)

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Hoping someone can help me, I have a new A660 with Windows 64 bit and every now and then it wont shutdown. Its sits for about 5 minutes, then the blue screen and it reboots.
Its now started doing it all the time.

Can anyone help me?



Answer:Satellite A660 - Driver power state failure

Hi Evan,

Are you using the preinstalled Windows 7 from Toshiba or did you already install your own Windows version?

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I have a Satellite Pro L670 which I want to configure for presentation purposes and have to re-load the operating system anyway.

Rather than over-write the existing disk, I thought it would be better to get a second one to fit instead.
Replacing the current (old-fashioned) spinning disk with a solid state one seems to me the best way to go.
Has anyone else fitted a solid state hard disk to a Satellite Pro?

For budget reasons I am planning to go for a 120GB capacity which will be enough.

However I have yet to find out from Toshiba what they might recommend. Anyone else yet gone this route?

Answer:Which Solid State Hard Disk for Satellite Pro L670?


Theoretically any SATA SSD drive should be compatible because the notebook supports an SATA controller.
But in some cases it could be possible that an SSD drive would not be handled properly. In such cases the SDD drive manufacturers provides different firmware updates?

So before purchasing an SSD drive check the support pages of SSD drive manufacturers for further details? maybe an firmware update would be available

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I delete all partitions and the recovery tool for Xpress Media Player not operate. After selection of language and keyboard it crash and ask from me to restart. Know anybody if I prepare the partition table with a fdisk tool and what size for every partition???

Thanks in advance

Answer:Satellite M100: I want to recovery the system to the original state


Sorry but your posting is pretty unclear for me. Do you want to have ?factory settings? again and use EMP and OS as before?

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I've installed the new 1.90 bios, but the automatic procedure doesn't permit to save old bios or control the procedure.

So, now I have 1.90, and the notebook immediately after (and continuosly) the update needs 10-15 times of the previous (1.70) bios, to reach a "usable" (all the desktop icons displayed, and the system reactive) state.
With 1.70 it was quite immediate (less than 15 seconds).

On the download page 1.70 bios is (no more) available, and the Toshiba support line is telling me that they haven't 1.70, and I must reinstall the pc completely from the cdrom.

Is there anybody who can give me a 1.70 bios (saved with winflash, for example), helping me in retrofitting my notebook?

Thanks a lot

Answer:Satellite L50-A-1CU needs longer to reach usable state with BIOS 1.70

Hi marcob

I don?t think that BIOS update has affected the system performance.
First of all you should set the BIOS to default settings after the update.
Secondly you should check if the SATA mode is set to ?performance? and not ?battery life?

PS: older BIOS versions are not available for download and even if older BIOS version could be downloaded, the win-based update procedure would not work since newer BIOS version is already available on the EMRPOM module?

To downgrade the BIOS, traditional BIOS is needed and I guess this is available for authorized engineers only.

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I'm having this problem:
The LCD screen may remain blank when the computer is 'awakened' from the Standby state. Nothing is visible on either the internal LCD screen, or an external monitor.

There seems to be a solution:
A firmware upgrade for a component on the computer's main circuit board corrects this problem. This upgrade must be performed by a Toshiba Authorized Service Provider (ASP). Until arrangements are made for the upgrade, restart the computer by holding down the power key for several seconds.

described here: [Blank screen after waking from Standby state|]
I also found this, but it didn't really help me much further.
[Satellite P200D and WinXP: No display after wake up from standby|]
I actually think I'm capable of resolving this myself and I don't like my notebook to be gone for two weeks or so. I just need some advice on where to find a proper upgrade. Is it BIOS or graphics driver? What version should I download, where to find it.. etcetera. Any other tips on how to resolve the problem are also very welcome.

edit: Link, and Line words not needed. :-s
edit2: some grammar fixed.

Answer:Satellite P300 - Blank screen after waking from Standby state


>A firmware upgrade for a component on the computer's main circuit board corrects this problem. This upgrade must be performed by a Toshiba Authorized Service Provider (ASP). Until arrangements are made for the upgrade, restart the computer by holding down the power key for several seconds.
If you would check the Toshiba document then you would see that your Satellite P300 is not related to this issue.

In your case I would recommend updating the BIOS and the graphic driver.
Furthermore keep your OS up to date.

I had such issue running Win XP and a MS patch and a graphic card driver update helped to solve this.

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I have a Satellite Pro S300 EZ1514.

Recently I purchased a SATA II Cavalry 64GB SSD to replace the current hard drive. First I tried to install XP with SATA drivers streamlined in.
The install process recognized the SSD and did the initial file copy to it, but when it restarted to continue the install process the system would not boot from the drive.

Then I tried installing Vista Business 64 from the recovery disk that came with the laptop.
After initiating the recovery disk, the install process said the hard drive was not Initialized and to click OK to initialize now.
After clicking OK to initialize the system restarted only to end up on the same screen telling me to initialize the hard drive.

Then I tried to initialize the drive manually off of my desktop.
Plugged it into my desktop, initialized it and formatted it to NTFS. Plugged it back into the laptop to try Vista recovery again. And yet again the same screen shows up. Plugged the SSD back into the desktop only to find that the drive was no longer initialized and had to be initialized again.

Then I gave up and installed the SSD to my desktop as primary boot and it installed perfectly fine with XP. For testing purposes I then put the ssd with the pre-installed XP back into the laptop to see what happens. To my dismay the laptop would not boot and on top of that when I put the SSD back into the desktop only to find that the drive was no longer initialized and I had to reinstall XP again.

Conclusion... Read more

Answer:Satellite Pro S300 EZ1514 - Cannot initialize Solid State Drive (SSD)

SSD's should work. Are you using SATA AHCI Mode or SATA IDE (Compatibility) Mode? You can change the SATA mode in the BIOS.

Also update the BIOS to the latest version.

And if there is a new Firmware available for the SSD, update the firmware. (check the Cavalry website)

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At least once every week i'm getting a windows message informing me that there has been a drive state power failur. The computer dose this when laptop is closed without windows shutdown, the computer continues to run fan and screen until computer is turned off via the power button.

Any help would be fantasic. The computer is a Satellite P750 and around 5 months old.

Cheers Kris

Answer:Satellite P750 - Drive state power fail message


Do you use notebook with original preinstalled OS or own OS installation?

Have you installed some additional software (other antivirus software or something else)?
Since when occurs this message?

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My notebook blue screens at least once a day when unattended. Can anyone help?

It is Satellite P750 (PSAY3A-05F001).

Answer:Satellite P750 - Blue screens Driver Power State Failure

From the information provided only members with crystal balls can help.

Have a look at this link and come back [Resolving stop (blue screen) errors in Windows 7|]

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I have recenlty bought Satellite A200 13M with Vista Home Premium.

And after every standby when I re-open my session a blue screen happens (after about 10minutes) with the following message:
and the computer reboot???

Does anybody know what's happen and how to solve this problem?

Answer:Blue screen - Driver Power State Failure - on Satellite A200-13M

Hmmm? this error message seems to be known to Microsoft guys;
I found this MS knowledge base article:;EN-US;Q246243

The MS document says:

This behavior occurs when drivers do not handle power state transition requests properly.
The error message most often occurs during one of the following actions:

? Shutting down
? Suspending or resuming from Standby mode
? Suspending or resuming from Hibernate mode

To prevent the error message from occurring, update or remove the offending driver.
Well, check the solution provided in this document. Hopefully it helps also on Vista!

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I am looking for an acer cb 11 what are difrent about these 2 they seem like the same

Answer:CB3-111-C8UB vs CB3-111-C670

They fairly often have small differences in the components without functional differences. I don't know for sure with those SKUs but it could be that or a different software package.

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Online stores carry Acer CB3-111-C670 and Acer CB3-111-C8UB, each for $199. Both are listed on the Acer site, but I can't see any difference in the specs. What is the difference?

Answer:What is the difference between Acer CB3-111-C670 a...

You are correct there are no differences that I can see. The sku numbers may be different because of the vendor that is selling it or it could be when it was manufactured.

Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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I am finding that occasionally my Windows 10 Pro pc will seem to be aleep, that is, screen blank, no response to keyboard or mouse, or power button. But the fans are going. To get it going I must hold the power button down until it completely shuts it off, and I can then restart it.

Any ideas what the heck is going on?

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