Computer Support Forum

Satellite L500 did not ask for Recovery Disc 2

Question: Satellite L500 did not ask for Recovery Disc 2

Hello,

I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

Thanks!

Message was edited by: wawawa

Relevance 100%
Preferred Solution: Satellite L500 did not ask for Recovery Disc 2

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

6 more replies
Relevance 96.76%

Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks

Leigh

Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

3 more replies
Relevance 93.89%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 92.66%

Hello,

Could someone please tell me what I can do after the process of Product Recovery.
I made Recovery Media 1, Recovery media 2 and System repair disc Windows 7 64-bit much earlier when I bought the laptop.
But where do I put these files which are on the DVDs and especially how do I get the 64-bit icon back into the laptop?

Answer:Satellite L500: What to do with the system recovery disc for 64 bit?

Hi

The recovery disk which you have created helps you to set the notebook back to the factory state.
This means that you will get the same state like at the first day of purchase.
The HDD will be formatted and you will get the Windows OS, tools and drivers?

Greets

7 more replies
Relevance 92.66%

Dear sir

I have a Labtop *TOSHIBA I3 L500* , in 2nd of April 2010 from one of market there in FUJERAH .

.Aafter 11 days *I installed uncompatable software with Windows7* so the blue page which content a warning massage says " Your software has been damaged " have been viewed then i deside to use the RECOVERY CD .

I was foraced to use the *Recovery CD* which found with Bag of Labtop but something strage problem founded which is :
The OS was stucked in the last step of installing exactly when _logging in_ , a warning massage was appeared "Please dont interrubt installing the windows and logging in ..please wait " , the the massage was disappeared then system were shutdown and logging again and so on .....etc

I created a nother Recovery CD's which have 2 DVD's , and the Problem was still the same .

I used a Copy of Windows7 to rebot from it and to install the windows7 .

*MY QUESTION IS :*
WHY THE RECOVERY DVD WAS NOT WORKING ??? despite I create a RECOVERY DVD from the which have 2 DVD .
I dont think there is an scratched in original Recovery DVD which sold with toshiba labtop !! because the Recovery DVD which I created from windows7 and the same labtop have the same problem .
Please help me

Answer:Satellite L500 - Recovery disc failure

Hi

If you have created the Recovery disk correctly ad if the procedure finished successfully then the installation from recovery disk should work.

I?m not quite sure why you are not able to recovery the unit using the recovery disk but you should check the BIOS.
Access the BIOS pressing F2 and you should set the settings to default.
Save the changes and try to reinstall the OS using the recovery disk again.

If this will not help then go to BIOS and set the SATA mode from AHCI to compatible and then try install the OS again.

2 more replies
Relevance 91.84%

Hello

I have a Satellite L500-12Q laptop. I used the Recovery Disc Creator to make the recovery discs. It needs 4 discs. The 1st was writtenk ok, but on the second, near the end of the progress, it stopped advancing. It is almost an hour, and it is still not finished. I am on the second try. The disc is spinning and the drive makes noise as if it were writing, but it doesn't advance at all.

Please, could you help me?

Thanks
Claudiu

Answer:Satellite L500-12Q Recovery Disc Creator Error

Hey Claudiu,

What kind of DVD you are using to create the Toshiba recovery disks? I did also had some problems to create a recovery disk but I changed the media from DVD+R to DVD-R and all was ok!!! I used Verbatim disks for creating because I have really good experience with this kind of disks. Furthermore it seems that TDK disks also work pretty well. Check this!!!

If it doesn?t work check the Toshiba page for a firmware update of your ODD!

1 more replies
Relevance 91.84%

My new Satellite L500 - 19X came pre-installed with Win 7 - 64 bit version.
Also included was a "Product Recovery Win 7 32 bit" disc

Within the packaging was a leaflet saying:

"If you plan to use the 64-bit version at a later stage, please create a _recovery medium_ prior to installing 32-bit Windows 7"

It then cautions me to create a "64 bit recovery medium.....ordering a 64-bit recovery medium is not free of charge"

The manual goes on at length about "_System Recovery Options_" As instructed in the manual I have made a "Repair Disc Windows 7 64-bit" Am I correct in saying that I do not or cannot have an actual Win 7 64-bit disc?

The leaflet says "a backup copy (of the Win 7 64-bit) is stored on the hard disk drive as a _recovery image_" So is this the actual Win 7-64-bit complete disc that I am after, and if so how do I get it?

The Toshiba documentation is not clear, and I believe rather contradicts itself?

I am confused! Anyone understand what's going on?

JohnF.

Answer:Creating Win 7 64bit Recovery Disc for Satellite L500-19x?

Hi

As I understand you have received the Notebook with preinstalled Win 7 64bit OS.
But you didn?t get the Win 7 64bit recovery disk but you have a Win 7 32bit recovery disk. Is it right?

Well mate? the case is that the usage of the Recovery disk will format the full HDD and will erase everything from HDD. This means that you will lose the preinstalled Win 7 64bit OS.
So if you would not create the Win 7 64bit recovery disk BEFORE using the Win 7 32bit recovery disk then you will not be able to go back to 64bit version.

Therefore create the Win 7 64bit recovery disk at the beginning. Then you are safe and can install Win 32bit and 64bit whenever you want.

5 more replies
Relevance 90.61%

I have a Satellite L500-19Z laptop which was running a 64bit version of Windows.
Because of a problem I had to re-install Windows. The disc that came with the laptop was Product Recovery Windows 7 Home Premium 32bit. Not realising the implications of re-installing using this

I've now ended up with a 32bit operating system meaning that I can only use 3gb of my 4gb RAM. Can I obtain a Recovery disc for the 64bit version of Windows? I created, when I first got the laptop, a Repair Disc for my 64bit system but, of course, if I try to use this it tells me, rightly, that I don't have a compatible operating system version.

Answer:Can I order Win7 64bit recovery disc for Satellite L500-19Z?

I think you can order it.

Please visit - https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 74.21%

Hi
I dont know if I am posting in the right area but here goes. I have a Satelite L500 19x which is about 8 months old. The problem im having is the disc drive has really slowed down. It takes about 1hour to rip or burn a standard music CD. I dont use it that often so couldnt have burnt it out. Any help would be appreciated

Answer:Re: Disc Drive on Satellite L500-19X

Hi,

I think, you need to clean your cd/dvd drive with a lens cleaning disk to remove dust from lens. What software do you use to rip cd disks? You can try Poikosoft Easy CD-DA Extractor that is 1 month trialware program.

6 more replies
Relevance 72.57%

Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

1 more replies
Relevance 70.93%

Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

4 more replies
Relevance 70.93%

Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

3 more replies
Relevance 70.11%

Hi all,

I just bought a L500 and I realised that my system is 64bit but the recovery disc that came with it is 32bit.
Does it make any differece at all? Should I contact Toshiba to get a 64bit recovery disc or is there any way I can create a recovery disc?

Thanks,

Vini Cruz.

Answer:Satellite L500 and recovery discs

Hey Vini Cruz,

I have checked the specifications from some Satellite L500 models on the Toshiba website and it seems that some are equipped with 32bit recovery disk and the preinstalled OS is 64bit.

If you want a 64bit recovery disk you have to create it by yourself using Toshiba recovery disk creator. It creates an image of factory settings from 64bit OS that is the same as 32bit but only 64bit ;)

For further informations check also the user manual chapter 3.

2 more replies
Relevance 70.11%

I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

2 more replies
Relevance 70.11%

hi all,

since yesterday my Satellite L500-20x have only Bluescreens called "Driver not Less or equal" --> Restart! He boots to win7 till login, after that EVERYTIME restart. I try a lot stuff to solve:
Systemrepair (3Times) and no changes
SystemRecovery (by HDD not CD) Recovery works but still bluescreens and no changes to fix the Problem.
Memory check (from Win7) checked it 3 Times all 100% ok.
Toshiba HDD Recovery (i try many times but he shut down EVERYTIME by bluescreen while Process... so i cant do this - unpossible to finish Recovery!)

Thats the first Notebook I every buyed and I never heard of a Recovery Disk - so I dont create one! Now I cant come into win7 - so I cant create it now. Anybody have any Ideas? I want windows new to install... but i dont have the same Win Disk. Notebook Win = Win7 64Bit all i have is WIn7 32Bit for my HomePC.

I need help!

Answer:Satellite L500-20X - No recovery disk

Hi beAm,

If you don?t have a Toshiba recovery disk you can order one from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx

This would be worth a try if HDD recovery option doesn?t work properly.

If you order such a disk and install it the original factory settings on HDD will be restored. A clean factory installation will be restored with all drivers and tools (out of box settings) and if this doesn?t work it seems to be a hardware malfunction?

2 more replies
Relevance 70.11%

I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks
 

Answer:Toshiba Satellite L500 Recovery

6 more replies
Relevance 70.11%

Excuse for my very bad English at first!!!

I want to reinstall Win7 but the HDD menu recovery in the screen (Boot, F8, Repair , ...) is not present on the menu.

If you don t understand my question, can u send me the web address of the French forum?

Thanks

Answer:Satellite L500-13Z - HDD recovery is not present

Hello

At first I must say that your English is good and understandable.
So, back to your problem.

If ?Repair my computer? option is not available in ?Advanced boot options? HDD recovery installation (from recovery image saved on HDD) is not possible.
It can be done with recovery DVD only.

Have you created recovery DVD following Toshiba advice and instruction how to do this?

3 more replies
Relevance 70.11%

Well I got this laptop two days ago and used it once after installing fire fox and my mobile broadband drvier's and going back home to boot up and find it was going to happen,

I had tried safe mode (all three) and repair and all I got was a black screen with the cursor up where there should have been a language screen (I used the recovery disk that came along with the laptop) so anyway after finding out I wasnt going to be able to repair it I tried to install but of course that didn't work either so I put my XP 64 bit OS on and worked perfectly fine, then I upgraded (using my own upgrade windows 7) and that works fine no problems, so I tried again with the original windows 7 that came pre-installed on the laptop's hard drive and all went find untill it starts installing driver's or updates (I'm not 100% sure on this but it is at and/or after the face recognition installation,

Then it shuts it's self down and boots back up to automatically restart and asking me if I want to repair due to a bad start-up so I do the repair boots back up and still says I need to repair and finds nothing wrong and carrys on in that circle.

Now I have been told that it could be the register or it is a graphics problem, I myself am getting pretty fed up of having to install/reinstall/format this laptop.

So if there is anyone who know's what is wrong or what to do or even if it needs to be sent back to be fixed that will be very helpful.

I thank anyone in advance.

Happy new ye... Read more

Answer:Satellite L500-19X - Can't use the recovery disk

Hi

Well, I think it?s really hard to say what the reason is. Maybe the recovery disk is scratchy or the files corrupt there.

At the moment I can?t imagine that it?s a hardware problem because other Windows disk working properly.

In your case I would try to install Windows 7 from a Microsoft disk and then see what happens. If it works properly and you can install all drivers & tools you should order a new recovery disk from Toshiba directly.

Bye

2 more replies
Relevance 69.29%

Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7

HELP

Answer:Satellite L500 - recovery partition missing

Hi

If you didn?t create a recovery disk, then you will need to order the disk from here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

2 more replies
Relevance 69.29%

Hi all

I have a Toshiba L500 -128, the original 320gb hard drive is simply too small and i would like to avoid buying an external hard drive (for any other purpose than backing up) because in my experience they are just rubbish and i want all my data on the laptop.

I wanted to buy a new 1 (possibly 2) tb hard drive to put in it, which i assume it is equipped to deal with, (please anyone correct me if they know otherwise) along with another 4GB ram....

Anyway what i'm really wondering is whether or not i can get away with using my recovery discs on the new hard drive.
If they did it the old fashioned way (sending a OS disc and a drivers disc) i wouldn't even question it but as i created the discs from the computer itself, i wasn't too sure as when i opened the discs up to make sure everything had burnt on to them ok, i didn't see anything like what i was expecting to.

Also i read somewhere that someone else tried this and it didn't work, they assumed because the recovery included an image specifically to fit the original sized Hard drive?

Can anyone shed some light at all please?

Thanks

Answer:Satellite L500 -128 Using recovery discs on new (bigger) HDD

Hi

First of all you should create the Toshiba Recovery disk using the preinstalled tool called Toshiba Recovery disk creator.
Usually you should receive an confirmation message that the recovery has been created successfully.
This would mean that you could use this disk to set the notebook back to factory settings not matter what HDD is in use.
This means that Recovery disk should work with other HDDs.

But note; the usage of such recovery disk would format the HDD and delete everything from HDD partitions. But this should not bother you if you use new, empty HDD ;)

5 more replies
Relevance 69.29%

Used Toshiba product recovery disks to recover system on new hard drive in Toshiba L500 PSLS3A-04M002.

During recovery, Windows complained 'Windows can not verify the digital signature for this file' - file is LPCFilter.sys.

Also while setting up drivers, Windows made the same complaint about Realtek High Definition Audio driver and a Virtual WiFi Filter Driver (from Microsoft Corp!).

Following the restore, if I start Windows normally, the Windows startup repair starts automatically with a title "Your computer was unable to start". The startup repair takes a while then comes up with a message "Startup Repair cannot repair this computer automatically".

If I press F8 on startup, and choose the option "Disable Driver Signature Enforcement", Windows starts without any problems.

I thought doing a Windows Update might help but when I click on "Check For Updates" button I get a message "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." When I look in Services I see that the service is running.

I don't want to press F8 every time I start up and don't think it's a good idea to do it anyway and would like to be able to update Windows.

I would appreciate any help.

Answer:System recovery problems on Satellite L500

Have you created this disc on your own or you use original toshiba disc?
Do you use it for the first time?

4 more replies
Relevance 69.29%

I need to get to the option "Recover to factory default software with user's data" but I'm having problems getting to this stage.

I've tried power + 0 with no luck, same with power + f12.
When the boot menu comes up, HDD Recovery is not there as an option to select.

I need the exact option above but I have no clue how to get it. I have the option of selecting "Toshiba HDD Recovery" at startup repair, but will it have that option if I go further into it?

So far I got up to the screen that warns about unpacking the system image partition but don't want to go further in case that option is not there.

Can anyone help? :/

Answer:Satellite L500-1ZC - cannot start the HDD recovery menu

I have the option of selecting "Toshiba HDD Recovery" at startup repair, but will it have that option if I go further into it?



Toshiba HDD recovery sets the notebook back to factory settings! This means that your system partition will be deleted and you will get the same HDD state like at the first day of purchase.

Therefore you should backup the date before performing the recovery process.

5 more replies
Relevance 69.29%

I have got a Satellite L500-13w and it came pre-installed with Windows Vista and the recovery files, but I formated the PC and installed Windows 7 and then installed XP.

Now I want to use the system recovery to get back to Vista but I didn?t create a Vista recovery CD using the files that came on the separate partition.Though I still have does files in the place they came.
So my question is, running Windows XP, is there a way to use those files to create the recovery file or CD?

Please reply

Answer:Satellite L500-13W - Creation of recovery disk possible on another OS?

Hi Nagravison-PT,

Unfortunately this is not possible. The Toshiba recovery disk can only be created on preinstalled OS because only there the recovery disk creator is installed.

The recovery files on second partition are now useless, because you can?t use the HDD recovery option anymore and recovery disk creator is deleted.

What to do now?
Either you use a Microsoft disk or you order a recovery disk from Toshiba:
https://backupmedia.toshiba.eu/landing.aspx

6 more replies
Relevance 69.29%

Hi,

on my Satellite L500-1UR ce two DVD I created and the Windows 7 home premium 32bit given with the PC don't work ..
In both cases, the restauration process seems to work correctly but the finishng phase never ends .. boot, reboot, rereboot .. and so one.

Reinstallation using a "standard" Windows 7 32 bit seems to work .. but .. I am afraid I could have lost something.

How to get "correct" DVDs ?
Thanks for help

Answer:Recovery DVD Creation does not work on Satellite L500-1UR

Hi

Please check if you could create the recovery disks using another DVDs from different manufacturers.
I had the same issue in the past. I tested some DVDs from Verbatim and TDK ?R and could create the recovery DVD.

Greets

3 more replies
Relevance 69.29%

Can this be done?

I'm trying to restore my laptop to it's day of purchase (only a month today). From what I can see on the forum, I'm just one of a long line of us who has discovered that the version of our recovery DVD does not match the product we bought. Hence, I'd like to restore the 64 bit version (without the over-priced option of ordering recovery media which is scandalously over-priced compared to Microsoft's offering of 64-32 / 32-64 DVD switch for little over the cost of postage).


(((I'd be grateful for any ideas, however, I notice there is an unhealthy amount of 'experts' around who LOVE telling us consumers that everything is our fault. This brand of righteous 'help' is judgemental, condescending and above all - and most relevant to this forum -, is unhelpful. 'I just don't understand why you didn't back up 5,000 copies on the day of purchase'...etc. We all make mistakes, and if you've made one, you'll make on again. It's nice when the person we meet at that time doesn't point the finger of judgement)))

Answer:Satellite L500-1XL: restore to day of purchase using HDD recovery

> Hence, I'd like to restore the 64 bit version (without the over-priced option of ordering recovery media which is scandalously over-priced compared to Microsoft's offering of 64-32 / 32-64 DVD switch for little over the cost of postage).

The notebook came with preinstalled Win 7 64bit. Additionally you received the Toshiba recovery disk Win 7 32bit version.

Please take a look into the user manual.
It said that you can create an additionally recovery disk of the OS which was preinstalled; means Win 7 64bit.
There should be a preinstalled tool called Toshiba Recovery disk creator. This tool helps to create an own new Win 7 64bit recovery disk.
After you have created this disk, you could use it in order to set the notebook back to the same state like at the first day of purchase.

Greets

5 more replies
Relevance 69.29%

I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks

Answer:[SOLVED] Toshiba Satellite L500 Recovery

Quote:




If the computer is running, shut it down by clicking start, then shut down again.
Press and hold "0" (zero) key on your keyboard and then depress the computers power switch. When the computer turns on, the Toshiba HDD Recovery Uitlity Screen will appear, presenting 3 options, just choose Restore Original Factory Image.
Press 1 to restore your hard disk drive to its original factory default. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin restoration, A message will appear once the operation is finished, indicating that the HDD has been restored.
Press any key to restart the computer.

19 more replies
Relevance 68.47%

Hi,

i have a Toshiba Satellite L500-F19, and recently started have a bad performance in the graphic interface and also started to shut down on its own.

In order to try and fix the problem i used the HDD recovery sistem by pressing F8 in the boothing process.
What happens is that this process failed and and now my portable computer doesnt even start!
What can i do?

I have a windows repair disc but it was only made a few days ago and this pc is in my possetion for 3 years now.
Is there any way i can recover my sistem back to the original?

Thanks
Jo?o

Answer:Satellite L500-F19 does to boot due to failed HDD recovery process

Yes, you can recover it to original factory settings. You can do this on one way only: you must use recovery DVD. Have you created this disc?

Please don?t mix Windows repair disc and recovery disc. At the moment you cannot repair anything. What you must do is clean recovery image installation.

2 more replies
Relevance 68.47%

Hello,

I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?


Thanks,
Fabrizio

Answer:Satellite Pro L500-1T8 - How to install Win 7 if recovery partition is damaged

No way to recover a genuine Toshiba laptop? Is it true?

1 more replies
Relevance 68.47%

I have a new Toshiba Satellite L500-1XD. I have tried to create the recovery media twice now and both times it failes on the first of two disks with the following error;

Failed to open the following file.
E:\boot\bcd
(Error Code:02013-F1-00000000)

I am using the Toshiba Recovery Media Creator. The operating system is Windows 7 Home Premium 64bit. I am using standard 4.7GB DVD+R disks.

Any help would be useful.

Thank you.

Answer:Re: Failure to create recovery media Satellite L500-1XD

> I am using standard 4.7GB DVD+R disks.

I recommend you to use high quality media like verbatim or Tdk. You see, it can cause problem with ,,low brand,, disks.

2 more replies
Relevance 68.47%

Am trying to re-install my Window 7 system on a Satelite L500-19Z. When I insert the recovery disc(s) it completes and then reboots.

When rebooting it goes through the 'system registry' and 'system settings' stages and then reboots. It thens says 'Setting up for first time use'.
Then it comes up with a basically white screen and the box saying 'finalising installation - will take a few minutes' etc.

However, after a while it just reboots and goes through the same sequence again - and again - and again etc.

I can reboot in SAFE mode but it won't allow me to make a System Restore point.
When I try to reboot normally it just goes straight back into the routine above.

I've tried a number of recovery discs but they all do the same thing.

Answer:Satellite L500-19Z - Recovery process not complete correctly?

> I've tried a number of recovery discs but they all do the same thing.
Does this mean that you have more recovery disk for this notebook model?
Did you use the right one?

I?m not quite sure why the recovery procedure does not finish successfully but it could be possible that your notebook?s hardware is affected.
What was the purpose for a recovery? Was something wrong with the notebook?

4 more replies
Relevance 68.47%

Hello!

I've bought a new Toshiba Satellite L500-19E with Windows 7 Home Premium (64 bit). So far, everything's working brilliant.
I've already created the recovery dvds.
Therefore, could I now delete the partition with the recovery programm? I want to use the full space of my hdd and create partitions as I want.
But I don't know how I should do this?
Could you please help me?

greez

Answer:Satellite L500-19E - Deleting recovery partition and create new

If you are 100% sure the created recovery DVDs are ok you can remove all saved data on second partition.
Open Windows Explorer and on the left side where is second partition listed click with right mouse button on it and choose option FORMAT.
Choose Quick format option and click on START.

After minute or two all data will be gone.

Please note: in the future when you want to use recovery DVD for Win7 installation the whole HDD will be deleted and you will lose all your data.
Using recovery DVD you cannot format partition C only.

8 more replies
Relevance 68.47%

Hi,

I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126

Hi

You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

2 more replies
Relevance 68.06%

Hi all,

I have been trying to creat recovery discs for my L300 but after a 1-2 mins the programme stops and says "please check if the disc is scratced or dirty, if so, try again with a new disc" error code 0E01B5-26-2A030C00,

I have tried this lots of times with lots of different DVDs over the past few weeks but this keeps happening!

The machine is only a few weeks old and running Vista home premium any advise please as Im stuck.

Thanks for reading.

Answer:Satellite L300 - recovery disc creator error - disc is scratced or dirty

Hi mate

I think you used simply not fully compatible and supported disks.
In my case I couldn?t create the recovery because the CD/DVD drive was not able to handle it.

Fact is that many CD & DVD disks supports different standards and properties and in many cases the CD/DVD drives have many difficulties to handle the different disks.
I think you should simply test some DVD-R disks.

I uses DVD-R and was able create the recovery disk.

8 more replies
Relevance 67.65%

LS.
Just the other night, my laptop was still working fine. The only systemchange I made was installing a program to read .djvu files.
Now my computer won't start anymore. it just says:

------------------------------------
windows fail to start. A recent hardware or software change might be the cause. to fix the problem:
1. Insert your windows installation disc and restart your computer.
2. choose your language setings, and then click "next"
3. click "repair your computer"

if you do not have this disc, contact your system administrator or computer manufacturer for assistance.

file: \Boot\BCD
Status: 0xc000000f
info: an error occured while attempting to read the boot configuration data.
------------------------------------

I do not have the windows installation disc, as it was not supplied when I bought the laptop.
however, I have recently made a recovery dvd. The problem is, only by pressing f12 during start up and then selecting the dvd to boot from, will the recovery start. TOSHIBA HDD Recovery Utility screen does not appear automatically during startup of the computer. however, via the f12-boot way, no options are presented. I cannot select any option to recover just the c partition (no menu appears like I have seen in many tutorials with the 3 options: http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm ) . It will erase my entire HDD.
Help please. I do not want to lose all the data on my other partitions. I'm scared :(
many th... Read more

Answer:Satellite L500 serie. No recovery menu. no option to restore just C.

> I do not have the windows installation disc, as it was not supplied when I bought the laptop.
The disk was not supplied because it was possible to create an recover disk using Toshiba recovery disk creator software which was available on the HDD!

The Toshiba recovery disk is NOT the same like common Windows installation disk!
The recovery disk contains an image and you can just run the recovery disk in order to set the notebook back to the same state like at the first day of purchase. This means, you HDD will be formatted!!!

If you don?t want to lose the file on the HDD, I would recommend booting from a Linux live CD or from WinPE disk.
WinPE can be downloaded and you could create a bootable CD.
Then you could get access to the HDD and could backup the data on external HDD or USB stick.

Google for WinPE or linux live CD to get more details

3 more replies
Relevance 67.65%

When starting 64-bit version of win 7 cmd.exe script faile due to following error
ERROR could not move v:\_IMG\10185xsP*.swm to v:\HDDRecovery\SWImg

Duplicate file of file already exists.

Has anyone had similar error?
This happens when installing Win 7 as a first time startup

Answer:Satellite L500-1DT - HDD recovery Windows 7 64bit installation fails

Which notebook model do you have?
Please send full model name and model number.

You can find it on Toshiba sticker at the bottom.

5 more replies
Relevance 67.65%

HI,

I have been arsing around with my l500-1dt. I used the shop supplied 32 bit toshiba win 7 recovery disk, but I want to recover back upto 64 bit (originally installed on the latop).

I created the 2 dvds with the toshiba recovery media creator but as my current win 7 32 bit version isn't actually broke, it doesn't seem to want to start up any recovery process when I put the disks in and restart.

I've tried holding 0 to start the HDD recovery too and seem to have the same problem.

Is there anyway to force recovery start up and install 64 bit windows 7?

Thanks

Answer:Satellite L500-1DT: Force Recovery back to 64bit Win 7 from 32bit

Hi

I assume the Win 7 was already preinstalled on your notebook.
So the HDD recovery option should be still available on the HDD? Is it right?
I assume you didn?t change anything on the HDD and in such case you could try recover the notebook using HDD recovery option.

In such case you have to press F8 then you should get advanced boot menu.
Here you have to choose Repair my Computer.
New window will appear and here you need to choose HDD recovery!!!

4 more replies
Relevance 67.65%

This is a detailed bug report so please bear with me.
If you can help, or can confirm you've had the same happen to you, I'll be grateful.

I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.

So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.

It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours un... Read more

Answer:Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

Hi

First of all I have to say that I was able to recover my unit trouble free.
The Win 7 installation went smoothly and everything was installed properly.

Back to you issue:
For me it sounds like something wrong with the installation? maybe some partitions of the HDD were muddled up? maybe the HDD should formatted again and then you should run the recover procedure.
You have to test it?

Regarding the DVD player:
As far as I know there is no DVD player for Win 7 64bit. There is only a update available for Win 64bit. So you will have to install the DVD player for Win 7 32bit version and then to update it using the patch released for Win7 64bit.

4 more replies
Relevance 67.65%

Hi. New user to the forum and new owner of a Toshiba.

I am trying to create the 4 recovery discs for my Toshiba satellite L500-12E. Discs 1, 2 & 4 created successfully, but disc 3 failed two times. The message I received onscreen was: Failed to read the following file: F:backslash ZZImg backslash 09753xsp6.swm Error Code: 020150-20-00000000
( I cannot get the computer to type a backslash on this window)

Anyone know of a similar problem or a solution?

Dwight

Answer:Satellite L500-12E - Error during creating Toshiba recovery disk

Hi Dwight,

Which disks you are using for creating Toshiba recovery disk?

I have good experience with Verbatim DVD-R. Have you tested these disks?

2 more replies
Relevance 67.24%

Hello,

My pc start acting up after i made a system restore.For exemple i cant use the fn key function.

Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.

I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
Can someone help.

Thank you in advance for your help.

Answer:Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

Is this the first time you try to create recovery discs?

How you have created 2 discs if the Toshiba recovery disc creator starts with error?

Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
I don?t think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

2 more replies
Relevance 67.24%

I bought a Toshiba Satellite L500-1XD laptop from an Argos store in August. Soon after I got it it occasionally restarted itself and displayed the blue recovery screen saying the laptop has recovered from a hardware failure. This has become more frequent recently and it often shuts down, displays blue screen, restarts and does this over and over again.

I have not installed many new programmes on the laptop and have installed all updates. I have removed any programmes I did install with the exception of Microsoft Office.

Another thing that might be related if that when the laptop starts up it says the Toshiba Service Station has stopped working and tries to check for a solution to the problem.

I would any appreciate any advice on how I could perhaps remedy this

Thanks in anticipation

Answer:Satellite L500-1XD constantly restarting & displaying blue recovery screen

Hi katrina_1,

That means the preinstalled Windows version is still installed, right?!

Well, I think it?s hard to say why it happens? It could be a software or hardware malfunction. Both could be possible.
The most reasons for blue screens are drivers or hardware itself? Are all devices installed properly in device manager or do you see yellow exclamation marks?

In your case I would try to reinstall Windows. Maybe it?s only a software or driver issue?
Furthermore if you have installed two RAM modules, test it with one module only. You can also use ?Memtest86? or another RAM diagnostic tool to test the RAM modules for failures.

1 more replies
Relevance 67.24%

Hi all, just tried to launch recovery media creator on the Toshiba board and the following ERROR CODE: 0d00f6-49-00000015 appears.
This goes after a few clicks on the mouse and the program starts.

Any ideas how to mend this?
Operating system is Windows 7 64bit my new shinny laptop.

any help would be great.

Answer:Re: Satellite L500 - Error appears if I start recovery disk creator

Hi

You used not compatible disk!
You have to test different DVD from different manufacturers.
Not all DVD from different manufacturers are compatible. There are big differences between the brands? So check and try other DVD

4 more replies
Relevance 67.24%

Dear All,
I need help I have Satellite L500-1GJ windows 7 home Premium. With recovery CD I installed OS but after complete installation my laptop screen shows with lot of rectangular dots on the screen and freezes , I tried many times and it comes to the same problem. Find attached screen shot.

Thanking you.
Best Regards

More replies
Relevance 65.19%

Hi,

I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

4 more replies
Relevance 61.5%

I have lost everything from my Toshiba satellite C50-A-19T but don't have a recovery disc.

Can anybody help me wit by sending me a disc???

Email [email protected]

Answer:Need recovery disc for Satellite C50-A-19T

If nobody can help you with this please visit https://backupmedia.toshiba.eu/landing.aspx and order original recovery disc for your machine.

Bye

2 more replies
Relevance 61.5%

Hi, people, I have a Satellite M50 and a recovery disc, What's on the recovery disc? Is there windows Xp on it? Is there all the Tools and Utilities on it?, Do I use it to reformat? How do I run it?

THanks if you can answer

Answer:Satellite M50 - What's on the recovery disc - How do I run it

Hi buddy,

on this recovery disk is a windows copy especially made for your machine. So, if you have some trouble or a bad virus and your whole operating system doesn´t start anymore,
then you can put the recovery disk in your DVD drive, boot with this disc and the wizard on that disc reinstalls your whole system.

It's important that you know one very very IMPORTANT fact: This recovery disc is formatting your HDD, so all your existing data will be lost. Before you recover your machine,
you must backup your data!!

After the reinstall your system is like "factory-installed" and XP will be like on the first day you purchased the machine.

Hope I could help you.

Greets

P.S.: If you want to use that disc, simply press the "C" key at boot time, it will cause that you boot from you optical disc drive.

2 more replies
Relevance 61.5%

Hi all.

I'm trying to help my boyfriend sort out his M70 which has been severely messed up by numerous pieces of adware, malware, trojan horses... you name it. It has very little installed or stored on it so a complete re-install seems to be the easiest option. However, we cannot find the recovery disc anywhere - it was probably lost/accidentally discarded during a recent house move. Is there anywhere I can get another recovery disc, or way of restoring the pc to factory settings without it?

Advice would be much appreciated!

Answer:Satellite Pro M70 recovery disc - where can I get a new one?

Hi

The new system restore would be the easiest way to get rid of all these malware?
The Toshiba recovery could be ordered from the Toshiba ASP (authorized service partner) in your country.
But this would be possibly only if the notebook series would not be too old and discontinued.
In such case you would need to use an original MS Windows disk in order to restore the OS on the HDD. The Toshiba drivers which are necessary could be downloaded from the website.

Therefore I recommend to get in contact with your local ASP and to ask if such disk is available or not.

2 more replies
Relevance 61.5%

Hello
Can anyone let us know where to find Recovery Disc for SATELLITE L50-B ?

Thank you

PS

It seems we all are in the same boat:
https://forum.toshiba.eu/showthread....d=1#post344817

https://forum.toshiba.eu/showthread....llite-L875-13D


MY TAGS
Recovery Disc, Recovery Disk, Recovery Discs, Recovery Disks

More replies
Relevance 61.5%

Hi, i cant boot my laptop i think i need a recovery disc or a boot disc , i dont have any of these so any help are advice would be great ... thanks

More replies
Relevance 60.68%

I've lost my recovery discs for Toshiba Satellite P100 - 217.
Who can help me with a copy, as I have a problem with my laptop?

Do you know where or how I can get another copy of the recovery disc?

Answer:Satellite P100 - Need Recovery Disc

Hi

Try this page:
https://backupmedia.toshiba.eu/landing.aspx

You would also find this link if you would search in this forum for same questions!
There are a lot of threads which could help you!

2 more replies
Relevance 60.68%

Accidentally whilst trying to clear up my computer deleted the user accounts and so XP was totally screwed and wouldn't let me in, even the Administrator account it said didn't exist (which I think is impossible) so I gave up and did a hard drive wipe of the computer as I was about to throw it into the bin as a lost cause....

SO, what I really need is the recovery disc for the Toshiba Satellite Pro A120 which I have very stupidly gone and lost (looking around these forums it seems I'm not the only one!!).

Anyway, the computer runs Windows XP Professional and the laptops model number is: PSAC0E-006008EN

VERY ANNOYINGLY TOSHIBA NO LONGER SUPPORT THE LAPTOP OR SELL RECOVERY DISCS FOR IT!!!
(I hope that is read by a Toshiba employee!).

Can anyone help or suggest where to get a recovery disc please? I've tried Ebay and multiple google searches but none come up trumps.

Message was edited with a rant by: jonbad

Incidentally, can someone please explain why Toshiba provide all the necessary drivers for the operating system if they don't provide you with the operating system itself - i.e. they give you a disc image which already has all the drivers preinstalled on it.... Doesn't make much sense to me, unless you were to find your own copy of windows XP, which probably won't work with the Toshiba windows XP serial key in the first place and then try and download and install each individual driver?!! I think not.

Answer:Satellite Pro A120 - I need Recovery Disc

Hi

I think you tried to order the Recover disk using the Recovery online shop website.
You will be not able to order it using this service because only Vista Recovery disk could be ordered using this service.

In your case I would ask an ASP in your country for such disk?.
And note; there are more ASPs in your country as only one.

So maybe you should contact several service points.

Greets

1 more replies
Relevance 60.68%

Hi. I'm from Poland but i have american type of toshiba and its imposible to get it. Everbody says that it isnt in Poland. Can anybody help me? Have that disc anybody?

Answer:How to get Recovery disc for Satellite L25-S119

I can just confirm that you can not obtain US Recovery media by service partner in your country. Maybe you can order it from US directly but I am really skeptic about that.

Best solution for you is to install Microsoft full version and download all drivers, tools and utilities from US download page.

2 more replies
Relevance 60.68%

I bought a Toshiba Laptop from the United Arab Emirates, Model *Satellite P10-792* in 2004 and had no problems with it until I decided to format it in Turkey/Istanbul where I am living now. I format it and now the TOSHIBA distrubutor in Turkey cant even find the *drivers or the recovery disc* for me because they say its a way too old model!!! Why sell something if you will execute it in 5 years??? I had no problems with the laptop my only mistake was to format it thinking it would do my computer good!

I desperately *need help from anyone who can help me find the drivers download OR recovery disc* for this model of laptop SATELLITE P10-792. Please help me. I dont want to throw my computer in the garbage, it has been with me since 2004 and I knew it would last me another 5 years if I hadnt wanted to format it :(

Thank you in advance for all responses.

Answer:Satellite P10-792 Drivers OR Recovery Disc

Hello

I do not understand why you are so upset. Visit Toshiba download page and download all drivers for WXP. If I am remembering well this notebook model is listed under option ARCHIVE (Product type).

Check it out.

2 more replies
Relevance 60.68%

Hi everyone,

I was just wondering how to use the 2 recovery discs i have recently burnt if i wanted to fix my usb ports (as seen in my Toshiba M300 - USB ports thread)

Any suggestions?

Answer:Satellite M300 - How to use recovery disc

Hi

You can use the Recovery disk only in order to reinstall the whole OS!
This means that the usage of the recovery disk will format the whole HDD and will set the notebook back to factory settings!

If you want to use the recovery disk then insert it into the ODD and boot from this disk.
Then the OS installation should proceed and you should follow the instruction on the screen.

That?s all

4 more replies
Relevance 60.68%

I recently bought a laptop and decided to reset it via the recovery disc provided, to my surprise after inserting the recovery disc and restarting the laptop goes straight into Windows. Even though I went into the BIOS and set the CD/DVD drive as start up, or even after holding down the F12 key.
When the Laptop is switched on the Drive says that there is no data on the DVD, on double clicking the DVD it says "Please insert media into the DVD Drive"

My previous laptop was a Toshiba Satellite 1900-303 and just to test and see if it was a problem with my recovery media I used the recovery media on the P100 and it took me to the correct recovery screen. Then I swapped media and used the P100 recovery on the old Toshiba 1900-303 and again it went to the correct recovery screen. This got me thinking so I tried out a few more data CD's/ DVD's and to my astonishment it won't read DVD-R's.

Any Idea's.......

Answer:Cannot use the Recovery Disc on Satellite P100-227

Hi

Did you try to force booting from DVD drive keeping down C key after switching the unit on?

3 more replies
Relevance 60.68%

I bought this laptop, but unfortunately I lost my recovery disc.

I need a recovery disc, but I don't know how to purchase or download the disc of this appropriate model. If anybody can help me or give me any link to download, I'll be very much thankful to him/her.

It's specification that is mentioned on the bottom is:
Model name: SATELLITE A200-19K
Model No: PSAECE-01F00JEN

If more information is required, please let me know.
Thank you

Answer:Need a recovery disc for Satellite A200-19K

Hi

You can purchase the recovery disk using this website:
https://backupmedia.toshiba.eu/landing.aspx

As far as I know such disk is not expensive?

Cheers

5 more replies
Relevance 60.68%

I have a Satellite C650 with a hard drive failure. I am unable to see the hard drive in the BIOS or using an external enclosure and viewing under Windows. Putting a new hard drive in isn't a problem but I need a Windows 7 Home Premium 32 bit OEM disc to restore the system.

How do I go about getting one?
I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.

Any help would be appreciated.

Thanks

Answer:Recovery Disc for Satellite C650

Hey,

> I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.
I assume you have used the product key on bottom side of your notebook, right?
Well, this key doesn?t work with standard Microsoft disks because it?s an OEM key that belongs to preinstalled Windows 7 from Toshiba and can?t be used.

If you use a normal Microsoft disk you have to use the product key that you got with the disk!!!

Otherwise you can order a recovery disk from Toshiba but I?m wondering why you didn?t create it:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

Hi
I have just bought an L300 which has Vista on it, I'd prefere XP but don't have the XP recovery disk. Any chance of a copy of XP recovery disc?

Answer:Need WXP recovery disc for my new Satellite L300

Please note that all L300 laptop models are not the same and Toshiba offers L300 with 6 different hardware platforms.
What you can try is to get one, if available, at https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

A few days ago my Satellite P10-304 would not boot up, so I used recovery CDs and got the machine working as good as new.
Yesterday again it would not boot up.
Something about an ethernet cable unplugged in error message, so I tried recovery CDs again as there was no data to lose.
It will not work, coming up with an error message "GDISK(E) No such fixed disk --1" then "Error number 11030, Invalid destination drive".

Can anyone help me to get it re-booted/recovered please?
I am not fussed about anything special for this old laptop, just a second computer for the kids to do their homework on.

Answer:Recovery disc does not work on Satellite Pro P10-304

Hmm?. Sound a little bit like an HDD malfunction?
Did you check if the HDD was recognized in the BIOS?

> Something about an Ethernet cable unplugged in error message,
I assume you get a PXE-E61 boot error on start-up.
This message appears if the notebook tries to boot from the LAN.

This could happen if other boot sources like HDD, etc? are not available.

3 more replies
Relevance 60.68%

Hi,

My DVD driver does not work because of Virtual VCD Drive program. (I hate that prog)
When I try to uninstall Virtual VCD, everything goes crazy and no executable file can be executed.

So I have to install factory image by using image on the HDD.
I did it tens of times on other notebook (CTRL +F11) but I could not figure out how I can do that on my Toshiba Satellite M45.

I appreciate your help
Thanks

Answer:Satellite M45: Can I make recovery without the disc

> Can I make recovery without the disc?

What to say? I have created an own image file of the OS using the Norton Ghost Utility and stored this file on the second partition.
In this case I can always use this image file to restore the whole ?C? partition and I don?t need the recovery CD.

I?ve made a good experience with Ghost Utility and in my opinion it?s one of the best tools to create the images and backups.

Best regards

2 more replies
Relevance 60.68%

Hi
It's request for all of You. Please, help me somebody.

I have Toshiba A300D-125, when I bought it I forgot make backup CD. Now I format my hard drive and I make new windows. Problem is, I don't have all this programs what was when system it was new. Maybe somebody, who have same laptop have a backup cd (i'm sure somebody have) can share with me this CD.

Please, You can make image of this and upload somewhere in internet.

I'll be very grateful. Thanks

Answer:Recovery disc for Satellite A300D-125

You can order a set from Toshiba:

https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 60.68%

I purchased recovery disc for my Satellite L350-370 followed start instructions program now stopped at "waiting for odd to become available" .prior to this the odd has worked perfectly.

Laptop will not switch off now and no keys work .

Help!!!

Answer:Cannot use recovery disc for Satellite L350

I really don't understand what happen there. I used recovery disc numerous times and I?ve never saw such message.
Set BIOS to default settings and restart your notebook. When notebook starts and you see Toshiba welcome screen press F12 several times to enter boot menu. When boot menu is shown on the screen put recovery disc into optical disc drive. After doing this choose CD/DVD drive and press ENTER. What happen when you do this?

ODD should start to read recovery disc and you should see the recovering menu on the screen.

5 more replies
Relevance 60.68%

Hi there , could anyone tell me this:

Does the Product recovery CD rom for the P10 consists of a '1/2 and a 2/2 i.e. two disc plus the tools and Utilities cd rom or just a 2/2 disc?
My product recovery disc 2/2 does not appear to run so not sure if there is a 1/2 disc as well or is the disc is faulty.

Answer:Satellite P10 - Recovery disc query

Hello

Satellite P10 is pretty old notebook model but if I am remembering well it is delivered with follow discs:
Recovery medias 1/2 and 2/2 (at this time Toshiba didn?t offered recovery DVDs)
Tools & Utilities CD
Additional software CD

That?s all I know!
Are you missing some of them?

2 more replies
Relevance 60.68%

I have Satellite Pro A100 Series, when I boot it up it tells me "Windows could not starte because the following file is missing or corrupt" \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I have tried to reboot with the recovery disc in and pressed F12 for the boot menu, selected CD/DVD and nothing happens.

Any help or ideas would be great,.

Answer:Cannot use the recovery disc with my Satellite A100

Nothing happens?
If I understand you right you are not able to boot from disk? Have you tested another disk? I mean it could be that the recovery disk is scratchy or something else.

Check this and give us a feedback.

5 more replies
Relevance 60.68%

An elderly ladies gave me her laptop to fix its HDD make a lot of clang/clicking noises and is unable to be read so I can?t use the system recovery partition.
Is there a factory default system image disc I could buy to load; it all back onto the new HDD.

It?s a Satellite P500 pspg8a-01u004 running win 7 hp

Answer:Can I buy recovery disc for Satellite P500?

If you need recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx
Using this disc you can install original recovery image (Win7 Home Premium 64bit) after HDD exchange.

2 more replies
Relevance 60.68%

Hi,

I desperately need a recovery disk for my Satellite P100-160 (I think that's what it is).

Can anyone tell me how/where I can obtain one?

Thanks for any help anyone can give me!

Answer:Need Recovery Disc for Satellite P100-160

Call Toshiba ASP in UK (if you are in the UK) and you can order one from them.

Hope this helps

3 more replies
Relevance 60.68%

My sister has recently purchased an Satellite L40, what she was wondering was, is the Windows Vista recovery disc included with the laptop also the system recovery disc or if she needs to burn a separate recovery disc and how she would go about doing this.

Thanks

Answer:System recovery disc for Satellite L40

Hello

As far as I know recovery DVD should be in the box. To clarify this try to contact your local dealer or maybe Toshiba directly.

2 more replies
Relevance 60.68%

Not sure if I'm in the correct forum?  I tried to redo my Satellite P300 with the recovery discs I burnt when I bought the laptop.  No recovery partition on this model. The discs indicated an error right at the very end, and of course by that time the "C" drive was wiped.  Outside of buying recovery discs from Toshiba, if they're still available, does anyone have any ideas?  Thanks for any help you can provide. 

Answer:Toshiba Satellite Recovery Disc

I would try running the recovery discs again, this may have been a 'blip' and may not repeat. Make sure the discs are clean.
 
Failing that, what OS did you have on this laptop - XP, Vista, Win 7 ?  If you have a Windows validation code on a sticker on the bottom, and can lay your hands on an install disc for your OS, you can re-install Windows that way. The only problem you are likely to have is sourcing the drivers for the graphics, sound, wi-fi, etc. and the best place to go for them is the Toshiba web-site. If you google 'Toshiba satellite P300 drivers' you will find a number of links.
 
If all else fails, you can always try Toshiba for recovery discs. I have a set for a Satellite of slightly older vintage and I must admit I have never checked them for integrity !
 
Chris Cosgrove

1 more replies
Relevance 60.68%

I have a Satellite L350 and need to put it back to the original settings. I have created a recovery disc but not sure what to do from here.

Answer:Satellite L350 - How do I use my recovery disc?

Before to start a recovery process, backup all important data. The,, enter Bios (F2 on startup) and set cd/ddvrom as the 1st boot device. Press f10 to save and exit. Insert disk and restart the laptop. Then, follow onscreen instruction and that's all. Note, during recovery process your laptop will restart for many times :)

2 more replies
Relevance 60.68%

Hi,

This is my first time on this forum and I have limited technical knowledge - please be gentle!!

I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).

It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.

I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.

When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!

Could anyone tell me if Office is on the recovery disc?

It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.

I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.


Your help will be very much appreciated.

Thanks.

Answer:Satellite Pro L20 - Is MS Office is on the recovery disc

Hi

As far as I know the Microsoft Office was not installed on the Satellite Pro L20.
Only the Office OneNote2003 was delivered with this notebook.

But this is not the same OneNote and Office are two different software packages!!!

Don?t mix it!!!

2 more replies
Relevance 60.68%

What is the easiest way to reConfigure my notebook without the configuration disk?

Answer:How to reinstall my Satellite without recovery disc?

Hi

Did you mean the Toshiba recovery CD?
Well, the easiest way to install the OS on the unit is to use the Toshiba Recovery CD because all drivers, tools, and utilities are preinstalled on the Toshiba image.
But if you don?t have this nice CD so you can also install the original Microsoft Windows OS and the necessary Toshiba stuff.
All Toshiba drivers you will find on the Toshiba download area:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

1 more replies
Relevance 60.68%

hello
I need recovery disk for my laptop because my hard drive crashed and I had to replace it with a new one.

How can I do?

The folder hdd recovery I was able to save her ...

Answer:Satellite C670D-109 Need recovery disc

Hi

Recovery disk can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

2 more replies
Relevance 60.68%

Hi there, my son has lost recovery disc 1 for his Satellite P10.
We have got disc 2 (drivers) but not disc 1.

Where can we obtain another recovery disc 1. and what will it cost approx .

Message was edited by: merdat

Answer:Re: I lost recovery disc 1 for Satellite P10

Hi

Usually you could order it from the ASP in your country but I?m not quite sure if you will be able to order such disk because the P10 is an older notebook series and possibly the recovery disks are not more available for this model.

However, you should contact the ASP in your country to get a confirmation.
Maybe you are a lucky man and the CD is available.

Good luck

2 more replies
Relevance 60.68%

Is there someone who can tell me why I got two recovery discs?

On disc one there is my Vista recovery with all drivers, after installation the system don't ask for the second disc. All works well.

I just want to know where the second disc is for. It?s a Satellite L350-144

Answer:Satellite L350-144 - Second Recovery disc

Maybe the second disc has the Applications and Drivers? Or its another Operating System such as 64bit Vista?

What does it say on the Disc label?

5 more replies
Relevance 60.68%

Hi

I have lost my Satellite PRO L450D-12x recovery disc.

Does any one have idea how can I get it or can I order it from anywhere?

I need it urgently .

Answer:Need recovery disc for my Satellite Pro L450D-12X

You can order recovery disc on https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 60.68%

I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

2 more replies
Relevance 60.68%

pls, i want disk recovery for:
Satellite U400-10N
dod_dodym AT hotmail.com

Answer:Satellite U400-10N Need Recovery Disc

You can order one online at:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

My Grandson's L300D has got a damaged HDD which I want to replace for him.
However he doesn't have a recovery disk and the recovery file on the original HDD are not accessable.

Does anyone know if there is a recovery disk available for this model?

Answer:Satellite L300D - Where to get Recovery Disc?

Hi,

Yes, the recovery disk available but you have to order it for money:

https://backupmedia.toshiba.eu/landing.aspx

or install Windows copy with drivers from the Toshiba driver page.

3 more replies
Relevance 60.68%

Hi

in his infinite wisdom my ex father in law installed xp onto my Toshiba Satellite P200 (PSPB6A-0CS04M).

None of the drivers work, the system is a piece of puss. I'm looking to find a recovery disc so I can go back to my original Vista install (with drivers) then possibly upgrade to win 8

Can anyone help please?

Cheers

Jason

Answer:Need recovery disc for Satellite P200

Satellite p200 is pretty old notebook model and I don?t know if you will be able to order original recovery disc but you can try it anyway.
For recovery disc order check https://backupmedia.toshiba.eu/landing.aspx

By the way: I don?t know if you will be able to have successful upgrade to Win8 but what I know is that this machine runs perfectly with Win7 32bit.

Maybe it sounds stupid now but I think you should be a bit realistic and don?t expect too much from this old piece of hardware.

2 more replies
Relevance 60.68%

Hi all,

Could someone tell me where to download or get a copy of the OEM Win 7 Recovery disc for my Satellite Pro L750? The laptop has a new HDD without a working recovery partition and I don't the recovery CD.


Help Please.

Answer:Re: Need Win 7 Recovery Disc for my Satellite Pro L750

To switch notebook off is no problem but you cannot switch it on. If you use it as desktop you must not switch it completely off. Use stand-by or hibernation option. To switch it on you can use option ?Wake up on keyboard?.

5 more replies
Relevance 60.68%

Hi

how could I get the oem recovery disks for Satellite L750, part no: psk2ya-09k028, as I can't make it to go back to factory default

Answer:Need recovery disc for my Satellite L750

Hi

I don't know how it works in Australia but I recommend you to contact nearest Toshiba service provider and ask for help. I?m sure they can help you with recovery disc order.
If you need addresses and phone numbers, you can find it on http://www.mytoshiba.com.au/service-centres

2 more replies
Relevance 60.68%

I'm wondering if I got all discs with my Laptop Satellite A200-1CR, because i can't make heads or tails from the folders on the Recovery DVD. Where are all the Programs that I should get with the computer., and I had everything installed from the beginning. I want to re-install windows, but I am concern if I will have all the programs like: winDVD and Norton Security, and all the drivrers.
Thanks!

Answer:Is recovery DVD the only disc with Satellite A200-1CR

Hi

The Toshiba Recovery DVD is only the one disk which came with your notebook.
On this DVD you will find a Toshiba Recovery image which contains the Windows OS, drivers, tools and additional software.
If you want to set the notebook back to the factory settings then just boot from the Recovery disk and the installation will start.
But note; the Recovery DVD will format the whole HDD so if necessary backup the data.

The other software like Win DVD or Norton Security are OEM versions and therefore the are only on the Toshiba recovery DVD. It?s not possible to download it!

2 more replies
Relevance 60.68%

Does someone know where I can get another copy of recovery disc for my Satellite A30 part no. psa33e? Hope somebody will give me a positive answer....cheers!

Answer:Need product recovery disc for Satellite A30

You can order the Recovery CD from the ASP in your country !

Do you know how to find the ASP?

3 more replies
Relevance 60.27%

I am working on a A100-197 that would not boot into ordinary Windows but was able to boot into Safe mode.
I used MSConfig to turn off everything at startup and all non-MS services. No good.
I used system restore. No good.
I scanned for viruses, rootkits etc. None found. No good.
I copied data to another hard drive using safe mode with networking and inserted the recovery DVD.
Went through unpacking and got message telling me to remove DVD - did this and system appeared to freeze.
Hit the exit button and it rebooted but Windows froze (the moving blobs stopped moving). Tried safe mode
but got a message saying that the system installation did not finish.
Tried the recovery again but this time I left the unpacking screen at 100% overnight to see if
it did anything. It didn't. Clicked exit and got the same as above.
Formatted HDD in partition magic and tried again. No good.
Created 5GB FAT32 partition and copied DVD files to FAT32 partition. Tried to run the unpacking program
from DOS. It refused to run in DOS mode.
I'm thinking of linking the hdd to another machine and running RecoUnpack.exe from a working PC to
unpack the image files onto the laptop HDD, but this is crazy - the recovery disc is supposed to recover the
system. What else can I try?

Answer:Recovery disc does not work for Satellite A100-197

Hm,

I would say that you have some serious hardware malfunction. Did you already tried to check the RAM and the CPU??
In your case I would try to run the UBCD4Win (www.ubcd4win.com) and use superPI to see if the RAM is defective.

It could be also another component like the mainboard or something on the mainboard (graphics, sound, some capacitor)

It?s just an suggestion but you could really give my hint a chance. ;)
I would also try an other HDD in this machine, maybe the controller of your old HDD is gone..

Greets and appreciate any feedback from you

Dennis

6 more replies
Relevance 60.27%

Never needed to use recovery with this laptop and worried about getting it wrong! Used Nero Backitup to backup all files and settings, but feel I need to format c drive to get rid of all gremlins. Will my recovery disc reinstall the operating system after formatting, and, if not, what should I do to restore laptop to factory state?
I would describe my technical knowledge as intermediate, but enthusiastic!

I have a two year project at stake, so can't afford to mess it up.

Many thanks for reading.

Answer:Product Recovery Disc for Satellite Pro U300 XP Pro SP3

Hi

Using recovery image installations disc on your notebook will be installed recovery image. After doing this your notebook will have ?factory settings? again.
Recovery image contains operating system. All necessary drivers and Toshiba specific tools and utilities. Back up all your important data and use recovery disc for clean OS installation.

Back up all your import

2 more replies
Relevance 60.27%

I made the mistake of buying my laptop second hand and it has so many problems i cant use it at all

I dont have a recovery disc and thought that maybe that would fix my problems

I am not very computer litterate

thanks

Answer:Re: Where can I get a recovery disc for Satellite P105-S921

Hi!

You can create the recovery disks with the Toshiba Recovery Disc Creator. Normally it is preinstalled on the laptop.

If you are not able to burn it, you can order a new disk here:
https://backupmedia.toshiba.eu/maintenance.aspx

Bye

2 more replies
Relevance 60.27%

I have a recovery disc for my laptop that was provided at the time of purchase, and which I've previously used with no problems. However, now when I try to use it I receive an error message that the file setenv.ini cannot be found. I'm not sure why this is as the disc worked perfectly last time!

Thanks for any assistance.

Answer:Satellite L450D Recovery Disc Error

Hi

What Satellite L450D do you have exactly?
I?m wondering why you received the recover disk because the notebook?s would not be supplied with the recover disk. The European notebook models are preinstalled with an tool called Toshiba Recovery Media Creator. This allows you to create the recovery disk.

Are you able to recover the notebook using HDD recovery?

2 more replies
Relevance 60.27%

XP Recovery disc does not run. The 3 options do not respond. Is there an easy answer. All other functions of laptop/notebook seem ok. It has been a reliable machine for over 3 years but now needs to use the recovery disc. Bright ideas greatly appreciated.

Answer:Recovery disc for satellite 1000-zx doesn`t run

Hi

Well, I don?t know why you recovery CD doesn?t work. Did you check the CD for some scratches? Did you try to clean this CD?
Nevertheless if it?s impossible to use the Recovery CD you can contact the ASP and buy a new one. It doesn?t expensive.
Furthermore you can install a original Windows OS and then all necessary Toshiba drivers from the Toshiba website.

Bye

2 more replies
Relevance 60.27%

Hi guys,

I have a Toshiba Satelite L505-141 (Ser: 3A027302K) but unfortunately it had an issue and my hard disk broke.
I change the hard disk and after that I realized that I have my recovery disc as well.

I found that I can order the disc from here (https://backupmedia.toshiba.eu/) but this site is to ship it within Europe and at the moment I'm living in Australia. In the billing details I can't choose Australia.

So, my question is if it's possible that I can download an image (by purchasing of course)?
If not how I can set up a delivery address in Australia?

Thanks in advance

Answer:Satellite L505-141 - Purchas of Recovery Disc

>So, my question is if it's possible that I can download an image (by purchasing of course)?
Now, to my knowledge it?s not possible to download the recovery image

>If not how I can set up a delivery address in Australia?
I think the delivery to other regions than Europe isn?t possible and I think the recovery disk for European notebook models cannot be ordered outside the Europe.

2 more replies
Relevance 60.27%

Hello.

I have a Satellite x205-S9349 and I need the recover disk of this laptop. I have 2 cds that came with the laptop and they say Toshiba recovery and applications/ drivers Satellite x200/x2005 series windows vista home premium 32-bit. but this are not working at all. Only are good to install the drivers.

The thing is that I decide to install a new clean version of windows Vista but I end up having a black screen asking me to choose between an earlier vesion of windos or the current version. So I have to particions of 2 windows. I have try anything possible to delete this earlier version but nothing still there. Now I can format the Hard drive but I don't know how to do it.

Please help....

Answer:Need recovery disc for Satellite x205-S9349

Hello

According the notebook model description I presume you have US notebook model. I don't know how it works in US but, as far as I know, Toshiba notebooks are delivered with recovery installations CD/DVD only.

In the past Toshiba has delivered separate CD with drivers, tools and utilities but not anymore. So if you have this recovery installation CD/DVD it cannot be used for drivers installation.
When you wrote - this are not working at all ? what do you mean exactly?
Have you used this recovery media in the past or you want to do this for the first time?

4 more replies
Relevance 60.27%

Hello,
I buy new Satellite P70-A-10L and SSD disc. Operation system (Win8) is located on 1TB HDD. What shoud I do to transfer system to new disc? or how recover it on SSD instead HDD?

Apo86

Answer:Satellite P70-A - recovery/transfer system on other disc

All about recovery image and recovering you can read in user?s manuals document. There you will find info that you must create recovery media. It must be DVD or USB.
You cannot just copy recovery image to some other HDD or SSD and later start recovery installation from there.

You must create bootable recovery media using preinstalled Toshiba recovery media creator utility.

4 more replies
Relevance 60.27%

Hi every one ..

i just bought this laptop ( Toshiba Satellite L755 ) and i had to recover it by the 4 recovery discs .. but i found out the first recovery disc is damaged and i don't know just why .. i read the manual and i made the 4 recovery discs successfully without any problems .. so please tell me what will i gonna do about it ??

The other 3 disks is working well i need only the first disk data where or how can i get them ????

Answer:Re: Satellite L755 - the first recovery disc is damaged

Sorry but your question is really strange.
All we know is that you want to install recovery image and that first disc is not working.

What kind of solution do you expect now?

Can you start preinstalled OS?
Is preinstalled OS original Toshiba one?
Can you maybe create these discs again?

I really don?t know what to say about it. If you cannot create new discs, created doesn?t work but you want to have original Toshiba recovery image preinstalled on your notebook I?m afraid you must buy this recovery disc from Toshiba.

One more question: can you start HDD recovery installation as described on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm ?

10 more replies