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Satellite C670 - formatted C:\ and no Recovery CD but recovery partition

Question: Satellite C670 - formatted C:\ and no Recovery CD but recovery partition

Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


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Preferred Solution: Satellite C670 - formatted C:\ and no Recovery CD but recovery partition

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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I have bought a new Satellite U400 notebook with Vista Home preinstaled on it.
I went throught initial configuration and after it has been done I realised that HDD partitions do not suits my needs.

So I resised the "Vista" partition (acctually I have shrinked it) and made the "Data" partition bigger.
I did not do anything with hidden partition.

Unfortunately when I did this procedure I formated the "Data" partition.
Now when I want to make backup DVD with TOSHIBA Recovery Disc Creator I got the error message saying that it is not possible because I have formated the "Data" partition.

Are there any suggestion how to solve this error?
The system goes fine, the only thing is that I am not able to backup and restore OS.

Thanks Vecerka

Answer:Satellite U400 - How to get back formatted partition with HDD Recovery

This was not good buddy?. If you have deleted the recovery HDD partition, then you would be not able to restore it!!!

Now you need a new Recovery DVD!
You could order it using this Toshiba page:


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I accidentally formatted the recovery partition and now I can't make a recovery disc. Can someone please help me? I also have an original windows 7 disc and how could i get back the lenovo stuff back on it?
Edited subject to match post.

Answer:Accidentally formatted the recovery partition and I can't make recovery disk

That sucks, and you have tons of options including heroic tasks such as undelete tools that may or not work reliably.You may also feed your machine type and model number into the website and navigate to a list of the latest and even oldest stable drivers and software for your system.Regaining the exact functionality of booting to the recovery partition isn't regained from downloading those drivers.If you're insistent on restoring the same reboot/recovery functionality then you should consider contacting Lenovo support to determine your options, I'm not qualified nor presumptuous enough to mention whether or not a fee is involved for materials.

Signature:Let us know what happened,and share your solutions so others may benefit from our experiences. "It doesn't really matter what kind of computers I own since right now the conversation is about the problems on the computers that YOU OWN!" -Mark Twain

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HDD on laptop had died, no recovery media created. Tried ordering from Toshiba website but get following message

" recovery media can be ordered, because it comes not from the region of Toshiba Europe, or i's to old for this service..."

Laptop was purchased 2014 from the UK - yes t's old but so is the user.

Can not find a "contact us" section on the website where I can ask the question.

What are my best alternate options?


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Hi. I have a C670 which I had problems starting up. I tried the back up discs I had created when i got the machine but they failed to work. I had an extended warranty with the company I had bought the laptop from and I sent it back to them to get the problem sorted. As the back up discs didn't work, all they have done is reinstall windows and I've lost all the bundled software and the HDD recovery system on the D drive which come on the machine.Lesson to learned here I think.

If I was to buy a set of toshiba back up discs would this take the machine back to its 'out of the box' condition.

Thanks in anticipation

Answer:Satellite C670-10P and recovery image installation

> If I was to buy a set of toshiba back up discs would this take the machine back to its 'out of the box' condition.
Yes. You can order original recovery discs on

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(Google Translation)

Recovery Media Creator will not start. Missing link error "TRMCLcher.exe"
I can not find the software on the Toshiba site!
Here's what the file contains Toshiba Recovery Media Creator:

Where can I find Toshiba Recovery Media Creator?

thank you


Answer:Satellite C670 - Recovery Media Creator do'nt launch! Error link

Toshiba recovery media creator cannot be downloaded from Toshiba download page. This tool is integrated in recovery image.
I really don?t understand how this exe file can disappear for no reason. With clean preinstalled recovery image it must work properly.

If you didn?t create recovery DVD there is only one way to get it work again: you must install whole OS using HDD recovery installation. After doing this you will have ?factory settings? again and this tool will work properly again.

How to use HDD recovery installation you can find on

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When trying to install a new OS, I formatted the C drive which contained the recovery partition. The new OS failed and now I'm stuck and not able to factory reset my pc to its original state. I do not have a recovery disk.

Answer:Formatted recovery partition

SosaBaby Hello;Allow me to welcome you to the HP forums!I read your post about needing to restore your PC and wanted to help.What will work is restoring your machine to its original factory condition using HP Recovery Media.This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.  You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------... Read more

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I accidentally formatted my recovery partition. How can I restore it?

Answer:Formatted my recovery partition

You do not want to restore the partition. Even if you were able to, at best, in the event of a problem, you would go back to the way the computer was the day you took it home. If you download the free Macrium Reflect, and make an image, saved to an external hard drive. In the event of a problem you can restore to the way you were at the point that you made the last image. If you make a new image once a month and you have a problem, you will not have to reinstall software, updates etc. This is very much easier.
Macrium Reflect FREE Edition - Information and download

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Is there a way to boot directly off of D:(recovery partition) so i can restore my gateway laptop to factory settings? Right now I get a "BOOTMGR is missing" error message. The C: drive is completely gone, but like i said, the recovery partition is intact.

Thanks in advance.

Edit: I tried hitting f11 at startup to bring up gateways recovery menu, but again nothing. I have the windows vista recovery environment disc also if that helps.

Answer:Formatted Windows Vista partition, but i still have the Recovery partition on D:

There are files on c: used by the recovery partition on d:

Boot with your Vista recovery DVD and reinstall Vista.

Regards. . .



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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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I have HP laptop 4520s with windows 7 home premium 32bit.

By mistake I formatted the 2GB partition of HP recovery. The partition is there but just empty.

I want its data back or is there any other way to create it as a recovery partition again?

please help, I am a bit tense about this.


Answer:Mistakenly formatted recovery partition

hi and welcome to the forums

here is a link to a well known program(free) have a read through and see if it will help Recuva - File Recovery Recovery from damaged or formatted disks
Recuva - Recovery from damaged or formatted disks

Recovery from damaged or formatted disks

The dreaded hard drive crash. The file you forgot to backup before you reformatted a drive. The camera memory card with your holiday snaps that no longer works. Recuva can handle them too.
Windows (and other operating systems) uses a hidden index on hard drives, USB drives, and memory cards. Instead of having to search through the entire drive for a file you request, all it has to do is look it up in the index -- a much faster process.
Unfortunately, if the index is damaged, Windows can no longer find your files, even if the files themselves haven't been corrupted. That's where Recuva comes in.
Unlike Windows, Recuva scans all parts of a drive, looking for the bits that make up your files. If a drive's index has been damaged, chances are other parts of the drive may have been damaged too. Recuva will show you a list of files it has found on the drive, and give you an estimate of the likelihood of success of recovering them.
Similarly, when you format a drive (especially if you use the Quick Format option), Windows erases the hidden index but does not overwrite the existing files until you start saving new data to it. Recuva can still scan the drive's contents to find your ... Read more

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I formatted my recovery partition on my W520 by mistake, though it was my usb drive Are there a way i can restore this parition or simply download the files so i can create a new boot media?

Answer:Formatted my recovery partition by mistake

hey DoomStone,welcome to the forums.if you have created recovery media via Rescue&Recovery, i believe you can get the partition back.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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my laptop is Hp G61,i erroneosly formated my recovery partiton disk and i have lost my backup disk 1.please assisst

Answer:Erroneously formatted Win7 recovery partition

Did you also overwrite or merge the recovery partition? If not, then testdisk MIGHT be able to restore the partition. Get testdisk at the link below. Be sure to read all help files before using. If all else fails you may be able to get a set of restore disks from HP.

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in my hp pavilion dv4 laptop, the recovery drive get formatted by my friend mistakenly..this makes any problem in my laptop??plz do clarify my doubt..thanks in advance..Best Regards,MANOSUNDAR.v

Answer:Vista recovery partition mistakenly formatted

It's only a problem if you need to reinstall your operating system at any time. Not much you can do about it, though you may be able to contact HP & ask about the cost of recovery disks for your laptop, that way you don't need the recovery partition.."I've always been mad, I know I've been mad, like the most of us..."

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I'm making another partition of my Lenovo 3000 N200, when I tried to delete the created partition I accidentally reformated the hidden partition that contains the defualt recovery program. Now I can't start Windows vista and during the boot process I encountered this message " Interrupted Operation: Insert the Recovery CD or other recovery media and reboot your pc. How can restore my notebook back into its factory default?is there anything I can do to recover my files?

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Hi, considering my self a minor geek I am stuck, HELP please,
story as follows:
Hard drive 3 partitions, dell recovery, XP and Vista (dual boot)
1. Could boot vista normallt or xp in safe mode but crash on xp normal boot.
2. Tried dskchk on xp partition from vista caused crash if dskchk /r, dskchk /f OK
3. Tried dskchk on xp on boot caused crash if /r, /f OK
4. Removed drive and put as usb external drive on different laptop (win 8) copied all files to another external (just in case it gets worse). All files via about 20 copied. Still want to recreate the xp partition so can boot cp normally in original laptop.
5. Chkdsk /f from win 8 laptop OK as in vista /r errors only different error insufficient dpace to revover bad sectors. Guessed must free some space so deleted 14Gb. Same problem with chfsk /r
6. Tried various partiton recovery software then seemed to get stuck probably due to bad secyors then I really screwed up and accidentally did quick format of original partition to exFAT.
7. VAR seems to find the mft tree structure and ive save this to a new partition on the win 8 machine. But its missing about 2,000 files of 477, 000.
Question. What can rebuild my xp partitions mft and ignore bad sectors, there were no bad seectors in the file structure, and only a few in the file data. Most were in unused disk space as indicated by the various partition revovery programs I trief before I did the accidental exFAT format. I want to recover the Mft on the original dr... Read more

Answer:Recovery of NTFS partition quick formatted to ExFAT

The damaged xp partition was installed after vista, I will try the drive back in the original machine.
I need to get back from the accidental exFAT quick format of the xp partition and see if I boot into xp it will still boot in safe mode. Ie get the exFAT on the xp partition back to NTFS as sevondary boot from the vista primary boot partition.

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Hello.I made ssd drive formatted in yoga.I deleted all the partitions.I used to create partitions 100GB-system 20GB-recoveryI installed windows 8.1 profesional20 gb recovery -. Chcialbym aby dzialal program "OneKey recovery".When I run the system with "One recovery" is a system normally runs.How do I install OneKey Recovery ?    Comunicat:  This   system does not support the backup 

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Hello i accidentaly formatted the recovery partition in hard disk to linux-swap while using ubuntu. I already have the recovery CD, Is it important to have a recovery partition?? if so can you please guide me to make another recovery partition in hard disk.


Go to Solution.

Answer:Accidentally formatted the recovery partition to Linux-swap.

If you are certain you deleted the recovery partion you can easily create a new one.  I used the information from the following YouTube video which demonstrates how easy it is to create a bootable recovery partitions. You will also need to dowload a copy of the free EasyBCD utility to create a new bootloader file. I used this video for creating bootable recovery partitions for a couple of my systems.  Of course, it will require a copy of the OS that you want to use for recovery, like from the CD or DVD.  You will then need to manually reinstall all the Lenovo drivers.

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I just recently installed a solid state drive in my X120e but I had a few problems along the way. When I first attempted it I used macrium to clone the hdd to the ssd. After that I switched drives and when I first try to boot up I got the BSOD. So, I switched back drives and went to disk format to delete and unpartition the drives. And while I was doing this, I accidentally formatted the hdd lenovo recovery partition instead of the ssd partition. When I tried to load the recovery partition from the ssd it couldn't recognize it. So after about an hour trying get it to work I gave up and formatted the whole ssd. Then the second time I cloned the drive I found and used EZ gig 4 (The one that comes with the transfer kit version of the ssd drive that I use) to transfer the files. Now it is working and I am using the ssd as I speak. I don't have a recovery partition on either drive so I am wondering, Is there a way to get the partition back? Thanks.

Answer:X120e Accidentally Formatted Lenovo Recovery Partition

Hi Stockbox and welcome to the community,
I'm afraid the only way to get it back now is with a set of restore discs.
If you don't want to go that route, you could go into Control Panel, Backup and Restore and save a system image and burn yourself a system repair disc.  That would at least give you a backup. 
I've had an EZ gig 2 for a couple of years now and it always worked well for cloning.  I'll have to take a look at that EZ gig 4.

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Hello Toshiba Forum,

I've got a problem with my Notebook (Satellite P200-1FT). I hope you can help me :-)

I want to sell my Notebook and therefore I wanted to completely delete my whole data on the hard drive. I used a tool called dban ( and it worked well. After the formatting I wanted to recover Windows Vista by using the Toshiba Recovery Disk.

The problem is: When I boot the recovery cd, i can choose the language and the system to install (Windows Vista) but then there are two cmd-Windows which show an error:

I think that it was not a good idea to delete the partition X:\ !? And I think that there is a Raid Driver required. Is that right? What shall I do now to recover Windows Vista?

Please help me, Thank You

Answer:Re: Satellite P200-1FT completely formatted, recovery

Dear friend why you use such third part tools? All you must do is to use recovery media. The whole HDD will be formatted and OS will be installed. All data will be deleted.

Anyway, enter BIOS settings and set it to default. Restart notebook and try again.

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Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

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I had some problems with my laptop (Satellite L755-M1G0) and by mistake i had formatted drive C: while keeping the other partitions (Recovery partition is OK my personal Data also is ok. , ). I had no recovery disc
I tried booting using holding 0 and power but couln't repair windows.
So right now I have a recovery partition fine & Folder named "HDD Recovery" in drive D

what can I do to make system recovery using these data. ??!!

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I know how to recovery files, that is using software Ontrack EasyRecovery, Stellar Phoenix Windows Data Recovery, iCare Format Recovery, etc

but i need to recovery an info that is in registry, from formatted disk

what software or how to do this?

*old os is windows xp, that i wanted to get an info in the registry
*new os now is windows 7 32 bit, but i am no using it again now, to recovery the disk in another computer

Answer:How to recovery registry from formatted disk? not recovery files

Quote: Originally Posted by siluet206

I know how to recovery files, that is using software Ontrack EasyRecovery, Stellar Phoenix Windows Data Recovery, iCare Format Recovery, etc

but i need to recovery an info that is in registry, from formatted disk

what software or how to do this?

*old os is windows xp, that i wanted to get an info in the registry
*new os now is windows 7 32 bit, but i am no using it again now, to recovery the disk in another computer

Are you booted to win7 now? Is winxp disk also connected? If so... what is the winxp drive letter (from wihtin win7)?

What registry key do you want to examine?

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I know how to recovery files, that is using software Ontrack EasyRecovery, Stellar Phoenix Windows Data Recovery, iCare Format Recovery, etc
but i need to recovery an info that is in registry, from formatted disk
what software or how to do this?
*old os is windows xp, that i wanted to get an info in the registry
*new os now is windows 7 32 bit, but i am no using it again now, to recovery the disk in another computer

Answer:How to recovery registry from formatted disk? not recovery files

If you've written data to the disk, specifically loaded another OS, chances or recovery are slim. Windows writes all the info at the beginning of the disk, so it would be over written.
if you still have the disk and it is not written, and you can mount it in another computer you can try an undelete software to get the reg files. They are located at %SystemRoot%\System32\Config\
there are also .bak files that house the same info from the date stamp dates, from the last time a system state backup was done.

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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Hello to Lenovo support(and community)! My laptop: Lenovo G560 (I have noticed some variable specification) I have bought G560 and it came with around 500GB hard disk;partition C: 420-430GB which is for application software, operating system, and user documents.partition D: 30GB for OneKey system reocvery and needed files, perhaps for factory restore.and two more partitions but they are invisible and only found them by running disk management. Now the problem is that I have my files(documents), app software and operating system on the same partition and I want to have only the operating system on C and have app and documents on another partition OR have a new 200-300GB(taken from C) for backups partition.**I know it is not recommended to have backups on the same hard disk, but this is a temporary solution. How can I shrink C to have unallocated space and use it to create a new partition(or more) without corrupting the D OneKey Recovery partition?   Thanks for supporting your customers!!!  

Answer:OneKey System, Recovery partition, need repartition. Will it corrupt recovery partition?

Hello OLL98, welcome to Lenovo forums!
You canīt use Onekey Recovery anymore if you change the partitions.
So please create your recovery media before, messing up with the partitions. My 2 cents.

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I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?


A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.


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hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

Answer:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media -

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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

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I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

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I want to create 2 partitions in my hdd but I have no idea how to do it. I have 80GB hard disk. I have recovery CD and I want to ask if anybody knows is this possible to do it by that recovery cd.

Thanks for any help!!!!!

Answer:How to create partition in Satellite 105 via recovery CD?

Hi nina,

Use the Expert Modus with the recovery CD.

You make a Partition with the recovery CD

- Choose ?Expert mode? pressing number two
- Click OK and press ENTER
- Look in: must be selected to CD-ROM drive
In the middle window choose GHO file and press ENTER
- Using TAB button you must mark information about drive and so on and press ENTER
- Using TAB button mark again middle part of window (blue line) and with space bar activate ?New Size? box
- Put inside new partition size and press again ENTER button
- The question ?Proceed with disk load?? confirm with OK

or use the Partition Magic 8 this is a good and a simple Software for Partitions of the HDD.

I Hope this is a Help


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I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.

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I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30


It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

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I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?


Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

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I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

Answer:Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112


Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

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Just bought an NB550D-109.
Pretty happy with it, but I do have a couple of questions though.
Is there a reason the recovery partition, labled Data, is half the size of the drive?

Can this partition be resized to give more storage without compromising the recovery wizard?

Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Or should I leave them installed and just disable them from startup?

Answer:Satellite NB550D-109 - Recovery partition

> Is there a reason the recovery partition, labled Data, is half the size of the drive?
To be honest I don?t understand your question. Recovery partition is about 10 GB and recovery image is about 8GB so I don?t understand what do you mean with ?half the size of the drive?.
> Can this partition be resized to give more storage without compromising the recovery wizard?
At the moment I?m not able to give you proper answer. Open ?Disc management? option, make a screen shot and let us see the partitions structure. Then I will be able to discuss about all partitions.
At the moment I can say one thing only: do not change anything. Changing partitions structure HDD recovery installation can be cancelled.
> Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Some of them can be uninstalled but I don?t know which of them you don?t need.
Let us know which of them you want to remove from the system.

One more thing: don?t make too many experiments before you have created recovery USB disc.
Please read Toshiba?s user?s manuals and pick up info about recovery installation and recovery USB disc creation.

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Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

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Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?

Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

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Hi, I just bought a Toshiba Satellite L500D-00F shipping with Windows 7 Home Premium and my OS doesn't work well so I need to boot on the recovery partition but I can't find any way to do so...


The first boot launched the hidden recovery partition and I followed procedure to install the computer's OS.

At one point it would ask me if I wanted 32 bits or 64 bits version of Windows 7, so I just chose the default option (32 bits) because I couldn't find anywhere in the merchant's L500D specifications that is was a 64 bits processor.

After the computer installation, it booted up Windows 7 correctly and I could hear the startup sound, see my desktop for a second and the screen went black, nothing worked at all and I discovered my computer was in fact a 64 bits unit, so that's probably why the video driver won't work correctly, I guess. Everytime I boot my laptop, I see my desktop for a second then it goes black and freezes like that.


Anyway... I want to launch that recovery partition again and reinstall my OS using the 64 bits version.

How can I boot from the recovery partition on my L500D-00F... AND PLEASE don't tell me to hit F8 at boot time, I already tried this and NO I do not have any "Repair" option. The first one is "Safe mode" and there is no such "Repair" or "Recover" option.

By the way, in the disk m... Read more

Answer:How can I access recovery partition on my Satellite L500D-00F?

After calling Toshiba support line, they simply told me to press the zero key on the keyword while booting up :-)

Same way you would press F8, but instead it's the zero key (0)... weird that this issue is not discussed anywhere. Toshiba users, try it! Worked for me :-)

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hi (again)

I'm trying find find the recovery key(s) for hdd partion if any one knows them I would be greatful

regards mat
thanks for your help

Answer:Satellite T110-11U - Where to find HDD partition recovery key?

Hi buddy,

Which keys you mean exactly? That?s not clear enough.

Furthermore the notebook doesn?t have a recovery partition. If you mean the Windows RE partition that is hidden, that?s not a Toshiba feature. It?s a Windows feature and has nothing to do with Toshiba.

The HDDrecovery files are stored on a second partition of the HDD. You can start this feature if you go in advanced boot menu and select ?Repair my Computer?. The factory image will be loaded and installed.

On the bottom side of the notebook you should find a serial number for Windows on a sticker. It belongs to the preinstalled Windows version can?t be used with normal Windows disks.

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i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that

how i can restore my recovery partition ??

Answer:Satellite L745: I've deleted recovery partition. What can I do now?

> {quote:title=nadro2009 wrote:}{quote}
> i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
> after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that
> how i can restore my recovery partition ??
> :)

Which utility did you use that gave you that message? Was it the Toshiba HDD recovery utility or windows backup?

You may have deleted the recovery partition. The other one would be the windows page file for virtual memory.

If you have deleted the recovery partition I can't think of an easy way to re-create it that isn't very technical.

You can of course make manual backups using "backup and restore" in the control panel of windows. There you can create a system image, a recovery disk or backup your files.

I would advise you to do this now.

Message was edited by: badhat

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I shrank the C: Partition without touching the hidden Recovery partition (First partition on the HDD) and made a new D: partition for data.

Now the recovery program fails to find the recovery partition which is still intact and unchanged.

How can I get a recovery USB drive made now?

Is it possible to change the drive letter of the hidden partition so that the recovery program finds it?

Answer:Satellite C855-1GR - No HDD Recovery Partition Error - But there is!

I don?t know which OS do you use but first partition has nothing to do with Toshiba recovery files. First partition is WinRE partition and it belongs to operating system.

Your posting doesn?t offer some important info for better understanding.

Which notebook model do you have exactly?
Which OS is preinstalled on it?
Is preinstalled OS original OS that you?ve got with your notebook?

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I have a Toshiba Satellite A300-1MM laptop. I want to factory reset the Windows Vista OS, but leave the other OSes I have in the state they are. I am attaching a screenshot of the disk management selection and the :My Computer:.
I want to reinstall Vista from the recovery disk to the partition I currently have them, without messing other ones.
As boot loader I am using GRUB 2.0 (Ubuntu 14.04)

I want to keep the current partitions and replace Vista.
(I know that i have accidentaly deleted the recovery partition, but i have recovery disks so do notworry)

Thanks in advance , for any other definitions, ask me.

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as I was planning to migrate the HDD to a ssd I resized the windows 8 disk, and then moved the toshiba recovery partition just after the windows 8 system one, but it seems that this move actually changed the properties/id of the partition.

Could you please tell me the SET ID properties for the toshiba recovery partition so I can change it again?
The partition size, content and everything else it's untoched, but when I try to open the recovery tool it says it cannot find the recovery partition.

I know I should not mess up with the partitioning, but I want to change the laptop to a faster disk.

Thanks a lot.


Answer:Satellite P855 - need recovery partition properties

Hi Nicolas

Now it too late for anything. Partitions structure is changed and you cannot get it back to original state.
Changing HDD to SSD is not the problem but your mistake was that you didn?t create recovery disc or recovery USB media.
After changing HDD to SSD you could use this media to reinstall OS. In this case new recovery partition would be created automatically.

What you need now is recovery disc for clean recovery image installation.

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I have a problem accessing the recovery partition on my HDD. My laptop crashed after a software conflict with a braodband dongle. I managed to uninstall the software in safe mode but when I went to restart it the laptop went into start up repair and couldn?t solve the issue.
Now I want to recover the system but when I enter "repair my computer via the F8 start-up menu I get as far as entering the keyboard type and then get the message:

"You must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. Please click OK to restart the computer."

Widows won?t boot in any mode now so I have no idea how I will log in and to make things worse I have no recovery disc. The operating system is windows 7

Please help!!!

Answer:Cannot enter recovery partition on Satellite L450D-119


> "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer
> administrator for assistance.

As I understand, you haven't put any logging password.............

> so i have no idea how i will log in and to make things worse i have no recovery disc

You can order it for money:

[Recovery disk|]

or get Win copy disk to install, all drivers/utilities are available on driver page

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Hi all, (sorry for my langage because i am french)

I have a Satellite U940-117 and after a error, i have delete all partition on my PC.

Is there a. iso that allows the computer to reinstall the factory?


Answer:Satellite U940-117 / How recovery default partition

No. If you didn't create recovery USB you have problem. With other words you must order recovery media from Toshiba.

Recovery image cannot be downloaded.

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First of all, I've got a A200 1BP Vista Home Premium and I lost the product recovery disc and I want to create one with Toshiba Product Recovery Disc Creator or Vista's "recdisc.exe".

They both failed as I had a message "No HDD Recovery Area!" which then I looked at the "Disc Management" section and couldn't find any unnamed partition.

There were two Primary Partition which were 1.46 GB "Healthy (EISA Configuration)" and my Vista (C:).
So what should I do? Can I create a recovery partition?
Or can I fix the Recovery Disc Creator? (v.

PS: I recovered my computer many times with my CD, which probably used my recovery partition.
Seriously, I'm out of ideas and I don't wanna lose 50 bucks just to have another copy of PR Disc.

PS2: I used press "0" and "F8" thing too, they didn't work either.
Is there any way I can restore without any discs?

Message was edited by: darthbabam12

Answer:Can't find recovery partition on Satellite A200-1BP

> There were two Primary Partition which were 1.46 GB "Healthy (EISA Configuration)" and my Vista (C:).
>So what should I do? Can I create a recovery partition?
>Or can I fix the Recovery Disc Creator? (v.

It looks like the HDD recovery partition is missing?
The first partition 1.46GB is created by Vista automatically and the C partition is the system partition? the HDD recovery partition does not seem to be available?

> PS: I recovered my computer many times with my CD, which probably used my recovery partition.
Did you recover the Vista using the Recover disk or what disk did you use???

If you installed the system using Vista Microsoft disk then this was a big mistake because this has deleted the HDD partition?

> Is there any way I can restore without any discs?
Either you will use a MS Vista disk and the missing drivers you could download from Toshiba page or you will order the Toshiba recovery disk? don?t see other solution?

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I accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside) and have tried to create my recovery disks using the 'Recovery Disc Creator' but it is telling that it cannot find the recovery partition :(

I tried fishing through the ini files for the recovery disc creator to find where it looks for the partition, but couldnt find anything...

One thing i have noticed is that now it is recovered, it appears as an NTFS fs (i think before it was an Unknown FS type??) and has volume label 'HDDRECOVERY'.

Any ideas as to how i can either:

a) trick the recovery tool into using the recovered partition
b) make the partition look exactly like it did before i deleted it, so i can use the tool as is.

Would really appreciate any help - want to make those recovery disks for my vista ultimate before i go dicking around and whacking backtrack on it :)



Answer:Restore recovery partition on Satellite Pro A200


> accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside)
I wonder how you have restored the deleted partition. Possibly the recovery partition parameters are not the same as before and therefore the 'Recovery Disc Creator' doesn?t work correctly.

Unfortunately, in my opinion you will be not able to trick the recovery tool if the recovery partition cannot be found.
You can only rename the NTFS FS partition. This can be done in the disk management console.
But I don?t think that this will solve this issue.

It seems you will have to reinstall the whole OS again using the Toshiba Recovery CD or the original Microsoft Vista CD


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I need reset hdd to factory settings, but can't access to recovery startup. I read this manuals

this information don't work for me. This utility I don't have at all.

My L750 Serial No. 7b421068w

I tryed run recovery partition, I turn off notebook, and turned on holding keyboard button "0" and tryed other buttons F1-F12, but system just beeping with empty black screen and then Toshiba menu shows up and loading Windows as usual.

There is a "HDDRecovery" factory folder on logic drive D: with all default recovery files

Message was edited by: UnWar

Answer:Satellite L750 - Access to HDD Recovery partition

I found Toshiba Recovery Media Creator from, but utility didn't even start. It says something about unable find hard disk driver, unable find recovery partition.

Maybe it not exact utility what I need, I can't find *Toshiba HDD Recovery Tool* from manual.

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On my Satellite L450D-11V with Windows 7 Premium 64bit, Tempro today indicated there was an important update that replaces the recovery partition with a new one, to get over the problem of an error message on laptops with more than 4GB RAM. Even though I only have 3GB, it says the update is for everyone as you may upgrade to over 4GB in future.

That's all very well, so I downloaded it and tried to run the unpacked .exe, but half way through installation, it stops and tells me the update is only for 64bit versions of Windows 7....which mine is. I've only had it five days, it came with Windows 7 Prem 64bit, and I've definitely not used the 32bit downgrade DVD...and it clearly states "64bit operating system" in My Computer.

Answer:Satellite L450D-11V - Recovery partition update


Which update do you mean exactly? Can you post some informations please like file name, etc.?

Normally there is no recovery partition. There is only a folder called ?HDDrecovery? on the second partition where you can reinstall Windows from this folder. On Vista and Windows 7 there is a hidden partition but it?s the Windows recovery environment and has nothing to do with Toshiba.

Furthermore I don?t use TEMPRO because install the updates manually if it?s necessary.

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I have a Toshiba Satelite A 100 - 786 model.It has a HDD of 120 GB.n which 1.5 GB isa factory Setup partition and the reast is for my usage i guess its for Win Re ...but i dont wsant this partition wat do i haveto do.I used the disk Management but this 1.5 GB remain Unallocated and it does not even gets extende.Pls advise.

Thank You

Moosa Anis

Answer:I want to Remove the 1.5 GB recovery partition of my Satellite A100-786


why do you want to remove that partition? Because of additional harddisk space you will gain?? For the cost of a really nice and comfortable recovery system which is really good? Postpone, if your system has some serious problems and you want to recover your machine, what will you do then?

So if you are really sure that you want do it, then make it like following described:

Grab a cd-image of the windows-live-cd "UBCD4Win" (, burn it to cd, boot it and modify your partitions with it, should work withour problems.


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Hello all,
Question for you , i have a toshiba and when i turn it on it doesnt give me a splash screen it bots right into the recovery partition what can i do so i can get my splash screen back and hange boot device ? I cant even get into the BIOS.

Answer:Toshiba satellite booting to recovery partition

Hold down the F2 key and then power-on the computer.

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I normally use DBAN to wipe my disks, however, I'm interested in doing this on a laptop without destroying the recovery partition.

Basically on a Satelitte L300 I would like to wipe the HDD using DBAN (Darik's Boot & Nuke) (but preserve the recovery partition) and then do a clean install of Windows 7. Is this possible or do I need to look at another alternative?


Answer:Re: Satellite L300 - Keep recovery partition when using DBAN

I don?t use DBAN and cannot give you proper answer but one thing I must say: create recovery DVD using preinstalled ?Toshiba recovery disc creator? and after doing this you can do whatever you want.

If something goes wrong you can install OS using these discs.
Please note: when you install own Win7 using non-Toshiba disc saved recovery image has no sense anymore because you will not be able to start HDD recovery anymore. To get factory settings again you must use Toshiba recovery DVDs.

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Need to run recovery procedure but lost the partition on the HD. Since the product key is stored in BIOS/UEFI i wonder if i can use the iso provided by Microsoft 8.1 + drivers posted on Toshiba site.
Is this possible or must i purchase the recovery disks from Toshiba?
The OS mentioned there is Win 8 RTM 64-bit

Answer:Recovery partition lost on Satellite C870D

Yes you can use iso file and drivers offered on Toshiba download page but you cannot use product key for activation. As far as i know this key belongs to original recovery image that you got with your machine.

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my satellite u400-22z came with a big fat "hdd recovery" folder on the hard drive - yes I know what it's for,
but the insufferably awful version of windows vista that came with the machine made me decide that, in a case of system fault, I will not again install that failed attempt of an operating system.
So I don't care for that recovery data.

So those ~ 11 GB of junk sitting on my drive is bugging me, I cannot delete the HDDRecovery folder, it it somehow protected from deletion.

How can I circumvent that ?

Also, is it safe or can I make it safe, to use the seemingly hidden small partition (is this for recovery also?) I found, which is IIRC ~ 2GB or so big, for own purposes, without wrecking my current windows installation ?

Thanks in advance,

Answer:Satellite U400-22z - How to delete HDD recovery partition


If you have made a recovery disk and don't want store hdd recovery folder on hdd, you can remove it.

> I cannot delete the HDDRecovery folder, it it somehow protected from deletion.

You remove it as always you do to remove any files from your system.

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My brother was playing with my laptop, apparently accidentally deleted partitions on my HDD recovery so that I can not pre-install the system now. What should I do?

Answer:Satellite Pro R850-15H - deleted recovery partition

Now you have two options:
1/ you can order original recovery image for your notebook model on

2/ you can install own OS version. All necessary drivers, tools and utilities you can download from

If you have more questions you are welcome.

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Hi all,

I have an L30 (psl33e) which has the recovery partition in tact but I cannot find how to access it.

I don't recall a recovery CD and thought that holding zero or F10 down when powering the laptop on would allow me to recover the system.

If I need a recovery CD to access the partition then where do I obtain that?

Any help would be appreciated.


Answer:Satellite L30 PSL33E - How to access the Recovery partition


I think your Sat L30 was not equipped with the HDD recovery option and therefore there is no HDD recovery partition!

If your notebook would support the HDD recovery then it should be able to restore this notebook pressing the F8 button immediately after notebook has been powered up.
Then you could choose the option ?Repair my computer?.

But as I said above, I doubt this L30 would support this because as far as I know the Recovery disk should be delivered with the notebook.

If you don?t have a Recovery disk then try this website:

If you will be not able to order the disk using the website above then contact the ASP in your country for a Recovery DVD.


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I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.

So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.

My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?

Thank you in advance for any suggestions.

Answer:Re: Unable to use the recovery partition on Satellite L505D


To be clear: there is only one way to use recovery image saved on HDD and install it.
Exact step-by-step description how to do it you can read on

If this will not work, only way to do it anyway is to use recovery DVD. Question is: has your friend created these discs?

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I have a satellite A500-134, the recovery partition drive shows that it is 100% free and HDD recovery folder is shown in the D drive (the laptop comes with 2 visible partitions C and D with 232GB each). I found the recovery drive partition when I was looking at disk management in windows.

So does this mean that I can delete the recovery drive as nothing seems to be in there?

Answer:Satellite A500-134 - Recovery partition is empty


Why do you want to delete the Windows RE partition?
On this partition Windows saves files to restore the computer or to fix problems.

Here is a good article about this:

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Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7


Answer:Satellite L500 - recovery partition missing


If you didn?t create a recovery disk, then you will need to order the disk from here:


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I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:

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Hello, 1,5 years ago I bought Toshiba C55D-A-13G and two weeks ago my HDD was broken, after that I bought new one, but now I don't have operating system because it was on recovery partition and serial key on laptop isn't a installation key for windows 8.1. So what can I do in this situation? How can I recover my recovery partition on new HDD?

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G'day alll,

Been out of the game for a while, got a Toshiba Satellite P850
I thought id set it back to factory default so hit zero key.

Came up with option wipe hdd, Toshiba recovery wizard.

I thought great it will wiped the hdd then let me use the hidden partition to reinstall the fresh copy of windows8 that came with it.

Now I get on boot up
Reboot & select proper boot device or insert boot media in selected boot device and pre any key.

Im gob smacked that its own Toshiba recovery wizard would wipe it own recovery partiton ....

so now have no recovery partiton as im aware as holding the zero key down keeps coming up with the above..

think i made a big boboo.

Looking for best way & eaiest way to solve this?
cheers macka.

Ive tried using my hiren & bootcd but wont even pick them up after chaning boot order in bios to cd drive first etc.

just keeps going back to
Reboot & select proper boot device or insert boot media in selected boot device and pre any key.

any help will be appreciated.
cheers again Macka. Am i missing something???

Answer:Lost recovery partition on Satellite P850

Your biggest mistake was that you didn?t create recovery media using preinstalled recovery media creator tool. With this recovery media (DVD or USB stick) you will be able now to install original recovery image. It is also described in user?s manuals document. Such back-up is very important.

Problem is that you cannot force your notebook to have access or install recovery image, if it is still saved on HDD. Now you can either install own OS version using Microsoft installation disc or order original Toshiba recovery disc for recovery image installation.

I don't know where do you live but if you have European notebook model you can order it on

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Hi all.

I have modified the partion of my HDD, now the preistalled Recovery Partion is not available anymore.
I understand that in this way the partion table was modified and so the Recovery Partition cannot be found in order to restore the factory settings or to create a recovery disk.

However, the recovery partition is still on HDD and its contents seem to be correct.

Is there a way to make the recovery partition available yet?
(At the moment, I can use the lapton only by booting it from a"live cd")

Thanks in advance.

Answer:Satellite L50-A-1D6: restore the preinstalled Recovery Partition

> Is there a way to make the recovery partition available yet?
As I understand you recovery partition is still available but problem is that recovery installation tool cannot find it anymore. Recovery partition is visible only in case that notebook has original ?factory settings? and originally defined partition structure.

Unfortunately now you will not be able to start recovery image installation.
Have you created recovery media following instructions described in user?s manuals document?

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My laptop is Satellite C55-A-1K6

In the past, i have deleted Toshiba System Recovery Partition by mistake when i install new OS to my laptop then i sent my laptop to Toshiba Service and they recrate standard partitions and send my laptop to me back.

I need to ask that question to you now;

When i open Disk Management in Computer Administration i see two partition that named Recovery. One of them is at the begining of the disk and it is 1 GB, other one is 11 GB and at the and of the disk. Which one is for Toshiba System Recovery?

On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery my laptop in the future?

Now, if i delete all partitions on the hdd now, can i still use Toshiba Recovery with these 3*4,5 GB DVD?


Answer:Satellite C55-A-1K6 - Which Partition is Important for Toshiba Recovery?

Original recovery image contains operating system, all necessary drivers, Toshiba specific tools and utilities, and of course some additional software so it cannot be 1GB only. 11GB partition is for recovery image.

> On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba >Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery >my laptop in the future?
Generally speaking you don't need it anymore. Using your created recovery DVD you will be able to install original recovery image anytime you want. In case that HDD will be effective and exchanged with new one you can use these discs to install original recovery image.

Many people don't read user?s manuals and do not create recovery media. After some experiments they are surprised why HDD recovery image installation doesn't work anymore.

I hope some other Toshiba notebook owners will read this so here is original info from Toshiba recovery reminder:


+your system is equipped with hard disk recovery system. If you need to repair your computer by restoring it to original factory state, you can do it directly from harddisk (press F8 when you boot your computer, choose "Repair your computer" and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ... Read more

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Help please

I am trying to access my recovery partition on my Satellite A660-18N and I could not find it.
I ve made a stupid thing I ve instaled a fresh Win7 from a cd from my friend without touching the hddrecovery partition.Now I have the fresh copy instaled but I want to go back to the factory one.

It seams from what I ve read on forums that the win7(being different then the one on recovery partition) that is instaled at the moment can't see the recovery partition any more (something was delleted when I ve instaled the copy from my friend.).

is there something i have to replace to boot into it or is there a way to fix it?

Thanks .

Answer:How to access Recovery partition on Satellite A660?

> I ve instaled a fresh Win7 from a cd from my friend
After doing this there is no way to start HDD recovery installation anymore.
Have you created recovery DVDs following advice in User?s manuals document?
If not only way to have ?factory settings? again is to order original Toshiba recovery disc. You can order it on

Sorry. :(

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I wanted to Format My computer.
I Restart My computer then Pressed on 0, and then choose the system configuration then Formate hard disk.

when I Restart My computer then Pressed on 0 Again , It Did not work

I did "nt find find operating system!

How do I recover operating system?


Answer:I lost recovery partition on Satellite C50-B863

Hi imksa

You have a problem now. Obviously you have formatted whole HDD and also deleted saved recovery image on recovery partition. This can be done if you have already created recovery media (USB or DVD).

I presume you don't have such recovery media, right?

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I have just created my two recovery DVDs for my new computer and I want to know if I still need my 113GB partition on my computer?

Answer:Re: Satellite A300-27H? Do I need HDD Recovery partition after creating DVD

The Recovery disk would set the notebook back to factory settings? this means that the Recovery disk would format the whole HDD and would create the same partitions like at the first day of purchase? it should create also the HDD recovery partition too?

Therefore in my opinion you could delete it if you don?t want to have such partition on your HDD?


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I have satellite A300 with pre loaded Vista home premium OS, due to some reason I had to format the entire disk and I lost my OS recovery partition.

Can any one help me in getting my os partition?
I had checked with the service centers they said I can use the OS recovery partition of similar model.

So I request everyone if anyone can provide me the OS partition, I would be thankful to them.

Please contact me at [email protected]


Answer:Satellite A300 - I lost the recovery partition


I think you did understand something wrong.
On the Toshiba notebooks there is no recovery partition, they have a HDDrecovery folder that contains the factory settings.
I recovery partition that you mean is a Window Vista feature, not a Toshiba.
Here is a useful link to this:

The HDD recovery folder is stored on the second partition of the notebook. You can use the HDD recovery function if you go in the advanced boot menu, choose ?Repair my computer? and select the Toshiba HDD recovery function.
But I think this is too late now?

Did you burn the Toshiba recovery disk? Normally you can burn the factory image that is stored in the HDD recovery folder on a DVD by using the Toshiba recovery disk creator. Therefore you get always a remember message or popup that you have to do this.

If you didn?t do this and you want the Toshiba recovery disk you must order a new one. You can do this here:

I hope I could help you. Do you have more questions?


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I formatted Windows 7 with a Windows XP CD but failed installation. I wanted to know how to access the recovery partition to set it to factory default, all there is on the laptop at the moment is ubuntu but I'm sure I saw an extra partition which should contain the recovery files as the laptop did not come with a recovery disk and unfortunately I didnt create one.

How can I access the recovery partition on the laptop bearing in mind I formatted the drive Windows 7 was installed on or do I need to activate or something like that?

Any help much appreciated

Answer:Re: Satellite Pro L450D-12X - How to access the recovery partition?


On second partition of your notebook (data partition) you can find a folder called ?HDDrecovery? and it contains the recovery files. The problem is that you can use the HDD recovery feature only with preinstalled operating system. This would mean in your case it?s too late now and it?s not useable anymore.

Have you created the Toshiba recovery disk as mentioned in user manual? If yes you can use this disk to restore the original factory settings. Just boot from this disk and follow the screen instructions.

If you don?t have the recovery disk you can order it here:

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Thanks to a recovery software I have saved the "HDD RECOVERY" folder an all the other files that were in D:(the damaged partition) into another folder in C:

Now how can I burn a recovery cd/dvd starting by this folder ?

I've the Satellite A300-21w that came with a 320 GB HD splitted in 2 partitions: C: & D an Vista Home premium:
The D: partition containing the "HDD RECOVERY" folder was accidentally damaged by me and now the system only view the C: partition !
I've tried to run the Toshiba Recovery Disc Creator but it shows the message: can't find the "hdd recovery" folder.
How can I reboot my laptop?

Message was edited by: melauf00

Answer:Satellite A300 - Recovery partition is lost

Thanks to a recovery file software now I' ve copied the "HDD REcovery" directory with all the other hidden files in D: in a folder in C: I can burn a recovery cd/dvd with that folder ???

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I have upgraded windows 7 Home premium to Win 7 professional. Please could you give me some guidance to update (or overwrite) the recovery partition so that Win 7 Pro becomes the default O/S, and all the Toshiba Satellite L750 drivers and software are included (bluetooth, and wireless software & drivers etc).

I have already created a new system image on the recovery partition, and a system repair disk.


Answer:Overwriting the Recovery partition on Satellite L750

Something like this is not possible. Original recovery image cannot be modified or changed.
I just hope you have created recovery media (DVD or USB) before you have made any changes.

Using this created recovery media you will be able to install original recovery image anytime you want.

If you have more questions you are welcome.

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toshiba satellite l655-128

my recovery partition crash

i need CD/DvD/Usb recovery

where i can get it??

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Toshiba Satellite L850 laptop. PSKDGA-02Y012. The original HDD failed in workmates same laptop so we replaced both HDD after creating a recovery usb stick. Then used that to restore the OS to original OOB status.
That worked fine and laptop is running great but now I want to PUT back the Recovery partition (now only on the usb stick i think) to the new HDD.

Simple to shrink the HDD C: (partition 2) on the HDD but then how to transfer twhats on the usb stick (recovery usb stick) back onto the HDD?

Thanks for any help.


Answer:Satellite L850 - How to put BACK a recovery partition on to HDD?

Hello Minsik

When you buy new notebook you will get it with preinstalled operating system (recovery image). Original recovery image is saved on HDD on recovery partition.
Every notebook owner has option to make recovery image back-up and create recovery media. It could be DVD or USB media. You can do it using preinstalled Toshiba recovery media creator tool.
This tool will create bootable recovery media that can be used for original recovery image installation if there is problem with HDD recovery image installation or when HDD is defective and must be replaced.

In case that HDD is defective and must be replaced or notebook owner want to upgrade HDD you can install original recovery image using created recovery media (USB). After recovery image installation you will have the same situation as on first start after notebook purchase. With other words notebook will have factory settings again.

In this case original recovery image is already copied on new HDD and you will also be able to start HDD recovery installation. So there is no reason to copy recovery media onto HDD.
Please note: HDD recovery installation will work with factory settings only.

If you have more questions please feel free to ask.

Good luck.

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I have a friend?s Satellite L350 laptop which I attempted to repair, but the HDD is faulty, so badly I can't create restore disks. I cloned the image partition to another HDD (yes I created 2 partitions) which is a western digital, but for some reason when pressing F8 I can't get into the restore option, but I can on the faulty drive, is this because you have to use a Toshiba HDD only?

Thanks in advance


Answer:Re: Satellite L350-170 - cannot use cloned recovery partition

Hello Chris

It has nothing with Toshiba HDD. This option works when notebook is preinstalled with original recovery image. This with cloned partition will not work and HDD recovery option will not be listed in ?advanced boot options?.

Only when you install recovery image on this new HDD it will works.

One more thing: this old L350 works very good with Win7 32bit so if possible install it instead of using original Vista.

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i tried to burn a Factory Recovery DVD using Onekey Recovery tool. i chose Create Recovery disk, selected Factory Default recovery disk and got to the burning options. The disks were successfully burnt. I tried to burn one more set for safety but I get the following error message. The program cannot find the service partition. This function is currently unavailable. Is there any solution for the problem?


Go to Solution.

Answer:Y550 Lenovo recovery hidden partition visible and One Key recovery doesnt work

restart your computer and try again or copying the disks using nero may help.there are ways to activate hidden partition but not suggested.

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Hi!  First of all - sorry for my english. I have problem with my Lenovo G570. I make a backup DVD with system by OKR (4DVD). Then by accident i DELETED my recovery partition. When i try to boot from these DVD i get error: "The program cannot restore the system partition because its structure is incorrect ,you may have to recreate the partition to continue". My partitions looks like this: C: New installation of Windows 7 enterprise trialD: Lenovo (default partition with drivers and backup)Hidden empty partition where recovery was. What should i do now?

Answer:Lenovo G570 - I delete my recovery partition, recovery DVD doesn't work.

@meliegree,Did you make a Factory Restore disc in OKR or did you just do the backup only?If its backup only, you might need to contact Lenovo support to get a factory restore disc instead in order to get the partition fixed.

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Hi everyone,

I recently purchased a Dell Windows RT tablet from someone. It had the problem of not starting anymore. I managed to get my hands on a Windows RT 8.0 Recovery USB Image for this type of tablet. I used a Imaging tool to install this image on a USB drive.
I booted with this and I could access the Advanced recovery options. I started the Command Prompt and launched Diskpart. I saw all of the partitions where gone. So I used Diskpart to re-install all of the partitions using the Microsoft standard.
It looks like this:

convert gpt
create partition primary size=450
set id=DE94BBA4-06D1-4D40-A16A-BFD50179D6AC
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Windows RE tools"
assign letter=T
create partition efi size=200
format quick fs=fat32 label="System"
assign letter=S
create partition msr size=128
create partition primary
shrink minimum=4200
gpt attributes=0x0000000000000000
format quick fs=ntfs label="Windows"
assign letter=W
create partition primary
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Recovery image"
assign letter=R

All went well. After recreating the partitions, I used DISM to deploy the *.wim image on the USB drive to the Windows partition and installed the bootloader afterwards. The tablet was fixed after this :) I installed Windows RT 8.0 and updated to Windows
8.1... Read more

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Hello, I just migrated my X240 OS (Win8.1) from HDD to SSD, and swapped the HDD with SSD. Everything went smooth, so instead of the 500GB HDD I now had a 500GB SSD. However, I thought it might be best to start 'fresh'and do a reset to factory settings. On the SSD (a clone of the HDD) I see all partions, including the Recovery partition. However, if I attempt to reset to factory settings, I get the message that Windows could not find the Recovery environment. I did make a recovery USB flash drive, but it doesn't help at all. Also, booting from the recovery USB drive does not work -the screen remains black when I try to boot from it. So, even though I still have the recovery partition and though I have a recovery USB, I don't seem to be able to do a clean install. Does anybody know what I'm doing wrong or how I can do the reset? If my recovery partition/USB flash drive fail, can I get a Win8.1 DVD/download from Lenovo perhaps? After all, I have a legitimate Win8 version and I think I took all reasonable precautions by creating a recovery USB flash drive... Any help is appreciated. Many thanks! 

Answer:Cannot reset X240 to factory settings with Recovery partition / USB Recovery drive

Following up on my post, I finally managed to do a clean install/reset to factory settings using my "old" HDD drive (the original drive from which I cloned to SSD) in an external casing via USB. So apparently the Recovery partition on the HDD was functional.However, I'm still not able to make a functional Recovery USB flash drive. I already made 1 in the past, and I just re-did this, but when I try to boot from the recovery flash drive, I just get a black screen and nothing happens. I noticed during creation of the Recovery flash drive, that I cannot select the option to copy the contents of the Recovery Partion to the flash drive. That's why the size is so small I guess: only a few hundred MB whereas the flash drive is 32GB in size. I presume this is the reason I cannot use/boot from the Recovery USB flash drive. Does anyone know why I can't create a proper USB Recovery flash drive?  All help is appreciated!  

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I bought lenovo thinkpad X230 in January 2013. I made a recovery USB on a 16 GB pendrive. I bought a windows 8 pro upgrade offer as well. But i did not install it at that time and kept it for future use.  About a week ago I installed windwos 8 on my system in dual boot mode making a partition on primary HDD.everything went ok with only problem that my windows 8 did not activate. I was ok with that. But when i tried F11 recovery function, it was not working. So i tried factory reset through recovery USB i created earlier. It opened up and said BOOTMGR missing. Later with some research I realized that i didnt make USB active (bootable) before burning it.(Though this is ridiculous considering, tools provided must have done that. Like when you make windows bootable.) With all this(and me panicking), I tried backing up my data with image i created through R & R tool. After back up, I lost my recovery partition on HDD. And I guess i accidentally deleted System_DRV partition as well.  Though my computer is running fine. I need a bootable media. it would be great if you can provide it. Also if you can restore my comp to factory setting with recovery partition, it would be great.Please help me. Thanks in advance.


Go to Solution.

Answer:Thinkpad X230- No recovery partition, lost System_DRV and have no recovery media

Hi, You can make bootable media (CD, USB stick or USB HDD) for using with your Factory Recovery Data USB stick.Just launch Lenovo Factory Recovery Disks app from Control Panel, deselect Data media creation, select needed Boot media type. Note you'll need less then 300 mb free space on media.

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My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

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I installed Ubuntu GNU/Linux in my 3000 N100 0768GZQ laptop and deleted the partition in which i had installed Vista using fdisk. However, fdisk also deleted the Lenovo rescue and recovery partition. Not realizing this i created 2 new partitions in the free space. Now I want to install Vista in one of these partitions and I don't have a Lenovo Rescue and Recovery drive or the recovery CDs. Please help me.

Answer:Lost Lenovo Rescue and recovery partition in 3000 N100 0768GZQ have no recovery disks, please help

You can either get a hold of Vista installation disks and install it manually, or call Lenovo support and ask for recovery disks. They may charge you for the disks as you are supposed to create your own recovery disks.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Will Vista Recovery Disk Work if there is No Recovery Partition?
Thanks all.

Answer:Solved: Will Vista Recovery Disk Work w/ No Recovery Partition?

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Hi, I have a Lenovo 3000 N200 running Windows XP. Windows XP crashed beyond repair and I need to do a system restore. I do not have any Recovery CD's. I am told to press the "Lenovo Care" button. This gives me various options and option 3 is to press F11 to diagnose hardware or recover your system. If I select this, it is ignored and trys to boot Windows - obviously to no avail. I have checked the hard drive. I have run a disk test and all is fine. I have also connected it to another computer and can see the various partitions including the recovery. I have also been able to remove important data and back this up. I am therefore happy the hard disk is fine and the recovery partition is in place. Is there any way of getting the system restore to kick in? All help very much appreciated! Mark

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** VIRTUAL RANK NEWBIE TO "OLDER" THINKPADS **My 'friend' gave me his R50e (1842-STU) to "fix" after he attempted to re-load Windows XP... Lord knows what he did - or why - but this is what I've got:I'd like to simply use the recovery partition to 'return to factory' - but I am not given that option when I press the blue 'Access IBM' button during bootup.  All I have are options to hit 'ESC' to resume normal boot - F1 to enter IBM BIOS  Setup utility - F12 to choose a temporary boot device.I've removed the HDD and connected to my Win 7 PC using a USB >IDE 'service interface' and I see what I believe is the 'service' and 'recovery' partition (brilliant that they named it "SERVICE") but how can I implement this to recover to factory?When I boot the PC, I'm presented with options to boot into one of his 'failed' XP installations OR into PC-DOS.If I choose the PC-DOS, I am presented with a single menu option:"1. Thinkpad T4x/R5x"but when I choose this, I get an immediate "File not found: 'C: \Command .com" with secondary messages saying:   2   *--*       "PLNRID.EXE                +++  RC(8)  That is the wrong diskette for this Thinkpad.  Please insert the correct diskette   22   *--*    "{ATI_CTYP.EXE"  ;    &n... Read more

Answer:R50e - No recovery capacity / seemingly valid recovery partition
Hi billzinn and welcome to the Community,
I think the key phrase here is, "after he attempted to re-load Windows XP".  
It doesn't take much to mess up the recovery partition.
The easy way to straighten it out is to get yourself a set of restore discs and reinstall the os.
You can try to get them from service, link below, or get them from a supplier, link above.  I've gotten a few sets from the above over the years.

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