Computer Support Forum

Satellite L300D - Deleted Recovery Partition

Question: Satellite L300D - Deleted Recovery Partition

Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

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Preferred Solution: Satellite L300D - Deleted Recovery Partition

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under https://backupmedia.toshiba.eu/landing.aspx

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

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Hi!

For mistake I deleted the recovery folder on second drive and now when I try to recover the complete Windows operation system to its original state, I get the follow error: The recovery of the operation system is impossible! Could not find the HDD recovery folder on second drive of the first hard disk.

I still have the Eisa partition intact, I think the backup is on this partition, and just the installation folder is missing.

The exact model is L300D-10U.

Please help.
Thx

Answer:Deleted the recovery folder on Satellite L300D

Hi!

If you deleted the recovery folder you can not recover your notebook, that is not possible any longer.

In the user manual is the following information:
> If the preinstalled files are damaged, use the Product Recovery DVD-ROM to restore them

If you created the recovery disk, you can restore these files. If you didn?t do this and want to recover your notebook, you need a new disk.
You can get this disk from an ASP.

Bye

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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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My brother was playing with my laptop, apparently accidentally deleted partitions on my HDD recovery so that I can not pre-install the system now. What should I do?

Answer:Satellite Pro R850-15H - deleted recovery partition

Now you have two options:
1/ you can order original recovery image for your notebook model on https://backupmedia.toshiba.eu/landing.aspx

2/ you can install own OS version. All necessary drivers, tools and utilities you can download from http://www.toshiba.eu/innovation/download_drivers_bios.jsp

If you have more questions you are welcome.

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Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?


Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:
https://backupmedia.toshiba.eu/landing.aspx

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

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i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that

how i can restore my recovery partition ??
:)

Answer:Satellite L745: I've deleted recovery partition. What can I do now?

> {quote:title=nadro2009 wrote:}{quote}
> i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
> after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that
>
> how i can restore my recovery partition ??
> :)

Which utility did you use that gave you that message? Was it the Toshiba HDD recovery utility or windows backup?



You may have deleted the recovery partition. The other one would be the windows page file for virtual memory.

If you have deleted the recovery partition I can't think of an easy way to re-create it that isn't very technical.

You can of course make manual backups using "backup and restore" in the control panel of windows. There you can create a system image, a recovery disk or backup your files.

I would advise you to do this now.

Message was edited by: badhat

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While attempting to recover my laptop I appear to have done the opposite and delete the whole hard drive including the so called hidden recovery partition I used the Toshiba maintenance tool thinking the deletion was just a formatting process and windows would then recover in the process.

I have no recovery media as the manual described what I needed to be in the recovery partition or so I thought. I stopped the process around 3hrs in at 50% hoping to go back and select another option

What can I try at this stage?

Answer:Accidentally deleted the recovery partition on Satellite C855

I?m afraid you cannot do much, especially if recovery procedure was interrupted.
Now you need recovery disc for recovery image installation. Bad thing is that you didn't create one.

I recommend you to order new one and you can do this on https://backupmedia.toshiba.eu/landing.aspx

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Notebook Toshiba Satellite L850 - 19C (PSKDLE)


Hi, ich have new partioned my hard disk, befor this i have deleted all partions! :-)

I have installed the OS new, everything is ok and works well, i have loaded all needed drivers from the toshiba homepage......

I need a description how i create a new empty recovery partition, so that i can make a new backup with the recovery wizard!

Thank you.


Sven

Answer:Satellite L850-19C: Recovery partition deleted. How can i create a new one?

Unfortunately you cannot do it anymore. You must install original recovery image using recovery media and this recovery partition will be created automatically.
Have you created recovery DVD or recovery USB before you have changed partitions structure?

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I have accidentally deleted my recovery partition for TOSHIBA SATELLITE A665 LAPTOP.
Would i be able to create a recovery partition again with the same contents?
If yes then how?...really confused...

Will i have to buy a new recovey disk because when i purchased my laptop i did not receive any recovery disk...
will i be able to get my laptop as it was before?

Answer:Satellite A665 - accidentally deleted my recovery partition

Hi

You did not receive any recovery disks because there is a preinstalled software called Toshiba Recovery Media Creator which creates such disks.
But this should be created at the first day of purchase? I assume you will not be able to create such disk now because the partition (which contains the image files) has been deleted.
So now you will need to purchase the recovery disk (about 30?) in order to recover the notebook. After that the recovery partition should be available again.

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Hello,

The recovery partition has been deleted off my laptop by mistake and as it was being used by another family member, the system is a mess and would like to restore it back to the out-of-box state.

The standard methods (0/F8/F12 keys) recommended by Toshiba do not work as expected, and so the I found the last method is to order recovery media dvd's from Toshiba.

That's where the problem begins, as this laptop was bought in the US and brought over to the UK.

I have found the recovery media needed on the US site, however they do not ship to the UK, nor can I even order it as I would need a US billing address.

And so, I was hoping if anyone could advise me on what options I have.

Thank you in advance,
BT10

Message was edited by: bt10

Answer:Satellite T135D-S1324 Recovery partition deleted

Other option?

Well, it looks like you will not be able to order the recovery disk because of the reason motioned in your post.
I think you could use a common Windows installation disk to install the system? Essential Toshiba drivers should be available on Toshiba EU driver page?

Or?.

You will find someone in US who would order the recovery disk and finally would send to UK?

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Hello,

I have deleted the HDDrecovery partition by accident but i have all the files in the partition backed up.

Is it possible to create the partition again?
Or make a recovery disc from the files? -
I have the recovery-disc-creator program if its possible to still use?

Regards
Shaun
Satellite Pro A300

Answer:Satellite Pro A300 - deleted HDD recovery partition but have ghost backup

> Is it possible to create the partition again?
From my knowledge it?s not possible to create it again without a usage of Toshiba recovery disk? As far as I know this partitions contains also some marks which are necessary to boot from this partition.

> Or make a recovery disc from the files? -
I have the recovery-disc-creator program if its possible to still use?
Usually this Toshiba Recovery Disk Creator tool needs the HDD partition in order to create the Recovery Disk. But I doubt it will functions if you have already deleted this partition.
But nevertheless you could check it.
Create the partition (Vista disk management), copy this files on this partition and check if the this Toshiba Recovery Disk Creator tool would find this.

If not then I don?t believe that you could create such HDD partition?

In such case you will have to buy a Toshiba Recovery disk

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Please help.
I have bought my new Toshiba (and very nice it is) but I am unfamiliar with partions i.e. the auto setup of the laptop has created two Hard drives; one is called Vista at 56 GB and another called Data at 54.5 GB.

Everything seems to saving to the Vista drive (C) and this is nearly full.
My question is; How do I access the Data drive is it just a case of opting for E:/ instead of C:/ when saving programs or can I simply remove the partition?

Answer:Re: Satellite L300D-18D partition

Hi

The HDD is partitioned in two partitions;
C: partition -> here you can find the OS Vista
E: partition -> here you can find the HDD recovery folder and you can store also other files like pictures, movies, etc.. on the Data partition (E).

But one fact is important; don?t delete the HDD recovery folder on second partitions.
This folder is important and necessary if you would like to crate a recovery DVD.

Anyway, you should definitely create the Recover DVD using the Toshiba Recovery Disk creator software. This DVD is your last rescue if something will go wrong with your HDD and OS.

> How do I access the Data drive is it just a case of opting for E:/ instead of C:/ when saving programs
Yes, this is one difference. Instead of C:/ you can choose E:/ and all files will be stored to the second partition.

Greets

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I have recently got this new laptop and am pleased with it.

However I am confused as to the partition that it has. It has one 74GB partition (C:) and one 73GB partition (E;). C: is the partition with the operating system on and E: has the 5GB of HDDRecovery. I was wondering why this recovery partition is so large and whether it is necessary to have it this large.

Should I reduce the partition to the minimum of 5GB or leave it as it is?

Thanks very much in advance all.

Answer:Satellite L300D - Can I reduce the second partition?

Hi!

The HDD recovery folder on the second partition contains the factory settings of your notebook and so it has a capacity of 5GB. The image in this folder contains the OS (Vista), all drivers and tools.
Here is a Toshiba document how you can use this recovery option:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

So in your case I would not reduce the partition to 5GB.

Bye

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I have a Satelitte L300D. The hard drive has failed. I have the recovery portion on a usb drive. I purchased a new hard drive and have installed in the laptop.

I can boot the laptop off the usb and then when I try to do the recovery it asks for the drivers for the HDD or it asks for the recovery DVDs to be installed!

Does anyone know if there is something special I need to do tot he new HDD?


thanks

Answer:Satellite L300D - New HDD and loading from Recovery USB

Hi

Did you create Recovery Disk or recovery USB flash memory stick using the Toshiba Recovery Media Creator?

If you have created a recover disk, you should recover the notebook using this disk

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Ok my first problem with my laptop was that I had about 5 Trojan viruses which passed through my antivirus some how =/

But now cause I rang up Toshiba line they said use recovery disks. I did not do the recovery disks because the disks would not go had to update firmware -.- did nott do that but he said ok press F8 on start up.

I did that HDD Recovery but it got stuck at 31 % and restarts. I load it up and it says BOOTMGR is missing press cntrl + alt + del to restart. I do that comes straight back to the same screen. I do it like 50 times nothing I can do.

I have searched the internet for the recovery disks download no help. I rang them up they said they cant system recover it -.- no idea what to do Any ideas?

Answer:Satellite L300D-13S - Need recovery disks

Hi!

I agree with the Toshiba hotline, you should use the recovery disk for this problem.

You can not download the recovery disks in the internet but you can buy a new one. Here is the link:
https://backupmedia.toshiba.eu

Bye

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Hi

i have lots of stuff installed and configured, that took quite a long time.
Now i wonder, is it possible to use Toshiba Recovery to backup all this, or does it just deal with system itself?

My c: drive which contains all progs and system data has 17Gb of used space (not counting pagefile and hiberfil) so it wont be too many dvds.
I'd like to have a total recovery for the case of some destructive virus action or more probable underage hackers-terrorists' attack, so that in case of problems I could easily have my system restored with all programs installed, configured etc. without need to repeat all that.

Can Toshiba Recovery make it this way?

Answer:What can recovery disk do - Satellite L300D-11M

Using the Toshiba Recovery DVD will set the notebook back to the factory settings.
This means that you HDD will be formatted and everything will be erased from the HDD.
Furthermore the Windows Operating system (in your case Vista) and all Toshiba Tools, Utilities and drivers will be installed too.

Simply said you will get everything back like at the first day of purchase.

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My Grandson's L300D has got a damaged HDD which I want to replace for him.
However he doesn't have a recovery disk and the recovery file on the original HDD are not accessable.

Does anyone know if there is a recovery disk available for this model?

Answer:Satellite L300D - Where to get Recovery Disc?

Hi,

Yes, the recovery disk available but you have to order it for money:

https://backupmedia.toshiba.eu/landing.aspx

or install Windows copy with drivers from the Toshiba driver page.

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Hi

I want to restore this laptop to factory default so its how it was when i bought it at the shop. I have tried holding down the 0 key whilst powering up and dont get any options to restore. I have also tried continous pressing of F8 during boot and dont see any option to restore. I made a recovery cd when i first bought it and the recovery partition is still intact. Can someone explain what i need to do. I put the disc in and rebooted from the disc and it goes into a recovery utility but the only option i can see is to reinstall windows vista, will this also resintall all the other software that came with the laptop?

Many Thanks

Answer:Recovery problem Satellite L300D-12L

If you booted from the Recovery Disc, then it will restore the HDD back to its factory state, which will have the Toshiba utilities etc..

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Hey guys, i was working this morning on my laptop until it suddenly crashed and shut down. I thought it was nothing so i restarted it and everything began to boot up. Windows recovery popped up so i selected start windows normally thinking nothing of it. After waiting a few minutes on the loading screen, the laptop restarted and took me back to the windows recovery section.

Starting to panic i held down F8 to take me to the advanced boot options to try safe mode. Safe mode bagan to load everything until it stopped at windows\system\drivers\Atipcie.sys then a blue screen flashed and the laptop restarted itself again.

I went back to the advanced boot options to select repair your computer as i thought i could just format everything using the rocovery disk partition. However the patition doesn't work as it just takes to a command box with windows\system\drvload.exe written above. I left this for more than an hour but nothing else popped up.

I then downloaded a Vista recovery disc iso. and burned it onto a cd-r. I then tryed booting from the CD drive which was working until it asked me to select an operating system which i didn't have saved.

Having messed around for about 4 hours now i really don't know what to try next. I don't have any recovery disks and i can't even access the desktop to make one. Any help or advice would be greatly appreciated.

Answer:Recovery problems with Satellite L300D

Your recovery image is messed up and you will not be able to use it. You will also not be able to create recovery DVD. this recovery must be created with ?factory settings? and I?m really wondering why you didn?t create it in the past following Toshiba?s advice (user?s manuals).

Now you have two options:
# To order original Toshiba recovery disc for your notebook - https://backupmedia.toshiba.eu/landing.aspx
# To install operating system using original Microsoft installation disc and later install all necessary drivers, tools and utilities additionally

All drivers, tools and utilities you can download from Toshiba?s support page - http://eu.computers.toshiba-europe.com

If you have more questions you are welcome.

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When i bought my laptopi made a recovery disk but i have since uninstalled the program i used to create such a disk and i've lost my disk.

Is there any were i can get a recovery disk for an L300D?

Answer:Re: How to get Recovery Disk for Satellite L300D?

Hi

Are you able to recover the notebook using the HDD recovery image?
Check this.
Boot the notebook, press F8, choose ?Repair my Computer? and then choose last option called ?Toshiba HDD Recovery?.

After the recovery procedure you should get the factory settings with preinstalled Toshiba software. The Toshiba Recovery Disk Creator should be available too.

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Satellite L300D-22K
C?digo : PSLC8E-05500CCE
windows vista (home premium)

HDD has two (visible) partitions :
- C:(Vista)
- D: (Datos)

after installing avast antivirus boot takes 20 minutes (corrupt File?, defective HDD?)
Moved all my personal archives to partition D:
Not sure if I can create bootable recovery dvd?s (system is unstable)

1 *I?d like to reinstall vista without formatting D partition* (where my data is)
Find this guide for HDD recovery procedure
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm
What steps should I follow?

2 If HDD is defective, how can I re-install supplied OS (vista) to a new HDD ?

3 Unrelated to the above, can I update to Windows 7 (clean install)
32 or 64bit version?

Answer:Satellite L300D - how to recover Vista without loosing data partition?

Hi

I will try to help you.
> 1 I?d like to reinstall vista without formatting D partition (where my data is)
>Find this guide for HDD recovery procedure
>http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm
>What steps should I follow?
As far as I know on second HDD partition in folder HDDRecovery is saved recovery image. When you start HDD recovery installation (F8 at start-up) recovery image from partition D will be installed on partition C. In this case partition D will not be deleted. Just partition C will be formatted before recovery image installation starts.
Just use F8 option and go to ?repair my computer?. Just follow menu on the screen and choose option ?Recovery of factory default software?.
> 2 If HDD is defective, how can I re-install supplied OS (vista) to a new HDD ?
After reading this question I see you didn?t read user?s manuals document. You should create recovery media (recovery DVD) and this recovery DVD you can use for recovery image installation if there is some problem with HDD or you want to install original recovery image on new HDD.
> 3 Unrelated to the above, can I update to Windows 7 (clean install) 32 or 64bit version?
Of course you can do this. Visit please Toshiba download page on http://www.toshiba.eu/innovation/download_drivers_bios.jsp and check if all drivers, tools and utilities are available there. Of course before you do this, create recovery DVD.

If you have more questions you are welcome.

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Hi,

I have fairly recently purchased my L300D - 12L laptop from a Staples store near me (for use at univeristy). After about 4 months of use, the system seemed to slow down considerably and yesterday, my laptop started giving me BSOD messages everytime I tried to start up the laptop and forces it to restart.
I tried to use safe mode to move all my files to a desktop computer and that seemed to work although sometimes even safemode failed to start up with a BSOD coming up with [memory management error] and sometimes IQRL_Less or equal .....
I may also have accidentally deleted HDD from partition 2... but I figured that it would be ok since I'd created a recovery disk already within days of purchase and it works.

So my problem is this, my laptop is now completely free of my files since I have painstakingly backed them up with removable mass storage devices through a malfunctioning safe mode; I have proceeded to use the recovery disk created... but for clarification I think I should list step by step what happens when I use the disk...

1)'Windows is loading files' (a black screen with a white bar at the bottom)
2)Green microsoft loading bar
3)Recovery Utility grey and white backdrop with 'Recovery Utility' Box telling me to select a language (I choose English)
4)'Please select the item you want to install and click on [Next >}. Current Recovery Drive size is: 76GB (I choose Next with 'English (Windows Vista)' Highlighted)
5)'WARNING: Your hard disk will be co... Read more

Answer:Satellite L300D-12L: Error: MISSING BOOTMGR + HDD partition 2 corrupted

Hi

This one error message is interesting:
>ERROR: No BCD found on partition two or one!
> Press any key to continue

The BCd is the Vista bootloader which is needed to load and to boot the Vista OS.
It looks like it cannot be found and therefore the Vista cannot boot up.

The next error message saying: ?BOOTMGR is missing, Press Ctrl+Alt+Del to restart? would confirm my assumption.

You said that your system slows down considerably?.

Possibly the HDD is faulty?. I have only this one explanation?.
In your case the warranty is valid and I think you should ask the ASP in your country for a help? the guys could check the HDD and other parts and could replace it.

Bye

3 more replies
Relevance 72.98%

Hi,

I have fairly recently purchased my L300D - 12L laptop from a Staples store near me (for use at univeristy). After about 4 months of use, the system seemed to slow down considerably and yesterday, my laptop started giving me BSOD messages everytime I tried to start up the laptop and forces it to restart.
I tried to use safe mode to move all my files to a desktop computer and that seemed to work although sometimes even safemode failed to start up with a BSOD coming up with memory management error and sometimes IQRL_Less or equal .....
I may also have accidentally deleted HDD from partition 2... but I figured that it would be ok since I'd created a recovery disk already within days of purchase and it works.

So my problem is this, my laptop is now completely free of my files since I have painstakingly backed them up with removable mass storage devices through a malfunctioning safe mode; I have proceeded to use the recovery disk created... but for clarification I think I should list step by step what happens when I use the disk...

1)'Windows is loading files' (a black screen with a white bar at the bottom)
2)Green microsoft loading bar
3)Recovery Utility grey and white backdrop with 'Recovery Utility' Box telling me to select a language (I choose English)
4)'Please select the item you want to install and click on [Next >}. Current Recovery Drive size is: 76GB (I choose Next with 'English (Windows Vista)' Highlighted)
5)'WARNING: Your hard disk will be comple... Read more

Answer:Satellite L300D-12L: Error: MISSING BOOTMGR + HDD partition 2 corrupted

I think one thread would be enough ;)
http://forums.computers.toshiba-europe.com/forums//message.jspa?messageID=152942#152942

Follow the first one to avoid different discussions....

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Hello

I am trying to restore my laptop to factory settings. It is a Toshiba Satellite L300D and it has recently become infected with the windows vista security 2011 virus.
It still works in safe mode, and safe mode with networking but I don?t want to risk it any more. I tried years ago to make a recovery DVD but it never worked.

Now I tried to recover from the Hard drive but it said it cannot locate HDD 1 and recommended trying to remove numbers from the partition which is something I don?t really understand.
Either way I cannot recover to factory settings.

Is there anything I can do to get my hands on a recovery image or sort this out. Any help welcome. Thank you

Answer:Satellite L300D - Recovery image needed

For recovery installation there are two options only:
-to use HDD recovery image
-usage of created recovery DVD.

Unfortunately you cannot use any of these options.
What you can do now is to install OS using Microsoft installation disc and later install all drivers, tools and utilities alone or to order original recovery DVD from Toshiba.
You can do this under https://backupmedia.toshiba.eu/landing.aspx

What do you think what would be best option for you?

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My son has a Satellite L300-1AQ running vista. Suddenly the laptop will no longer load and the auto repair options fails too. There is a blue screen appearing but only for a second when I try the repair option - then the laptop shuts down. We do not have any recovery disks.

I also have a Satellite laptop L300D-13S which works ok and presume I could obtain a recovery disk from that - but prob diff drivers etc.

Can anyone advise me how best to my sons laptop (Im not concerned about data recovery as all backed up already) but do want to get it back to factory settings incl Vista. Not sure whether using a recovery disk from my laptop is an option to consider - instinctively it isnt as never that simple.

Any advice welcome please.

Answer:Satellite L300-1AQ - Can I use the recovery disk from L300D?

Hi mate,

I can?t imagine that the recovery disk from Satellite L300D will work on Satellite L300. The hardware platform is different because one machine is equipped with Intel CPU and the other one with AMD CPU so there is a big difference.

Furthermore in worst case it could be a hardware issue and in this case the recovery disk would not work?

What you can do now? I think you have to options: Either you install Vista from a Microsoft disk or you order a Toshiba recovery disk: https://backupmedia.toshiba.eu/landing.aspx

After the installation from the Microsoft disk you can download all drivers on the Toshiba website. Then you will get also ?factory settings? back but it takes longer as recovery disk because it contains an image where already all drivers and tools are included/installed.

I hope I could help you a little bit. :)

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Hi,

I do not get a recovery disk when I bought my Satellite L300D.
Does anyone know If Satellite L300D is provided with recovery disk?

As far as i know computers manufactured from mid 2007 are no longer provided with recovery disks for the operating system. How do I know what year my satellite is manufactured?

Many thanks

Answer:Re: Is Satellite L300D provided with recovery disk?

You need to create the Recovery Disc yourself. Have a look on the Desktop or in the Start Menu for "Recovery Disc Creator".

ps. You can run Recovery directly from the HDD. Hold down the Zero key when the laptop starts up, or enter the Windows Boot menu (press F8 after the Toshiba logo) and run Recovery from the Recovery menu.

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I recently purchased a second hand Toshiba Satelitte L300D from a colleague and went about restoring it to its orignal setting by the HDD Recovery as per the Toshiba guide
Link: [http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm]

I get to part 3 and find a username present, to which the previous owner has no knowledge of, or a password to continue the process. Does this mean an previous owner has locked up the recovery process or is there a way to recover the system without the password?

Any help would be greatly appreciated

Answer:Re: Satellite L300D - HDD recovery with unknown password?

Hey,

Theoretically you could ask the colleague for the password ;)
HDD recovery can only be done if you know the password, otherwise everybody could run the HDD recovery and this would be not safe.

Alternative you can use the Toshiba recovery disk. It will do the same as HDD recovery, factory settings will be restored too.

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Hi all,

my wife has a L300D laptop which was wiped when she used the wrong back up disc in it,,,, need some help and advice as to whether I can find a recovery system on line or do I need to take it into a shop to get it working again

Thanks in advance

Neil

Answer:Re: Where can I find recovery image for my Satellite L300D?

Hi Neil

If you don't have the recovery disks which You should have created via the "Recovery disk creator" utility, then you may order a recovery set from:

https://backupmedia.toshiba.eu.

The set costs normally 35?

BR

Tom

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Relevance 72.57%

Hi,

I was wondering if the Recovery DVD's can be used to install Vista on a replacement harddisk? The original harddisk is too small at 160GB to contain all of the the Virtual OS image files that I am using. The replacement 500GB harddisk should be large enough to do this.

The reason I need Vista is that both the 32bit and 64bit versions of Ubuntu 8.04.1 and 8.10, cause the fan to run at full speed all of the time which is very annoying. So for the moment I can only use Linux in a VM.

I intend to stay with Toshiba though, as my last two Toshiba Satellite laptops a PII and a PIII still work today and both have had Linux on them.

Now back to my story, I plan to remove the existing harddisk from the laptop, use the Recovery DVD's to install on to the external USB 500GB drive, put the existing harddisk back in the laptop boot from the USB drive and copy my data across. Before reformatting the old drive for use as external storage, I will replace it in the laptop with the 500Gb drive and test that I can boot from the new drive.

Key question will the change of hardware, i.e. the new 500GB harddisk prevent Vista from installing or activating?

Many thanks

Answer:Satellite L300D-10Q Can recovery DVD be used on replacement harddisk?

Vista itself can handle huge HDD sizes, but the question is, will the Recovery Disc be happy with 500GB? Will the laptop recognize 500GB?

I think it will work fine, because new laptops are being released with 320GB HDD's. 500GB is not far off.

Its a matter of trial and error unless someone here has tested a 500GB HDD themselves.

2 more replies
Relevance 71.75%

Hello

First of all, sorry about my English, but it's not my native language. About my technical problem is very simple: I am using Toshiba Satellite L300D-13b with Vista 32-bit. I was trying to create a recovery disc by useing Toshiba Recovery Disc Creator, but, when I start the program (Toshiba Recovery Disc Creator) gives me this error:
"Could not find HDD Recovery folder on second drive of the first hard disk. There is no valid HDD Recovery environment on this computer".

How do I create my Recovery Disc?


Thanks.

Answer:Recovery Disc Creator Error - Satellite L300D

Hello

New Toshiba notebooks are delivered without recovery CD/DVD and using Toshiba recovery creator tool you must create it alone. Toshiba has delivered notebook with ?factory settings?. that means recovery image is saved on second partition in folder called ?HDDRecovery?.

When you start Toshiba recovery creator tool it hold the data from this folder and burn it on empty media. If this folder is removed or deleted the application says clearly the folder/data is/are missing.
I don't know what you have done in the past but now you will not be Able to create this recovery DVD.

You can order new copy under https://backupmedia.toshiba.eu/landing.aspx
Of course it is not for free and you must pay for it.

Bye

2 more replies
Relevance 71.75%

Hi,

my 1 Y old satellite L300D-12U /VISTA was sold without recovery disc, so I made the discs as described in the users guide.

last week we wanted to reinstalll the system and tried to use the disc, the installation started, but after 15 minutes it failed with some error messages ....

as mentioned several times in this forum I ordered an official product recovery disc , taht was shipped by the german supplier arvato services.

unfortunately these installations failed with the same messages .. as described below.

any comments, what to do (except buying a new vista license ...) ??

thank you !


description:
the systems boots from disc to the entry screen, I can define a language
the system builds 3 partitions and formatted them
then ImageX extracts some Software

at 57% a message:
C:\windows\winsxs\X86_microsoft-windows-ehome-ehcir_ird_31bf .......(many numbers).. e35_6.0.6000.16663_non771..\ehcir.ird
[RemoveExtractToFileByStructure <seq 40> --> WIMCopyFileEx failed]

after 5 or 6 Retries .... with similar error message

ERROR 1117 \ehcyrtt.dll [UncompressFile Seq 60 -> createfiel failed ]

winload.exe failed

Answer:Satellite L300D - Vista recovery disc fails

Hello

I think you should check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=167598

The error description is the same?

Greets

2 more replies
Relevance 71.75%

Tried twice to create discs using creator on my new Satellite L300D -13s.
Both times failed halfway through disc 1, with message failed to read file F:\07031XSP.swm, error 020150-20-00000000.

What do i do now please?
Just seen an older thread with similar error and disc quality was mentioned.

Am using Samsung pleomax 4xdvd-rw. Should i try something else then?

Answer:Satellite L300D -13s - error while creating the Recovery disk

Yes this is definitely issue with not compatible DVD disk.
You should try different kids of DVD from different manufacturers.

I made good experience with TDK DVD-R

Bye

6 more replies
Relevance 71.75%

Good Afternoon,

Wonder if anyone can shed some light on the following error message I get when trying to restore my laptop...

"Setting access permissions V:\HDDRecovery...
V:\HDDRecovery The system cannot find the file specified
Unpack WinRE...

ImageX Tool for Windows
Copyright Blah.....

Error Opening file [V:\HDDRecovery\SWImg\06546XSP.svml
ERROR: ImageX could not apply WinRE V:\HDDRecovery\SWImg\06546XSP.svm Index 1 from HDD to W:!

Press any key to continue..."

After this I am left with the Toshiba recovery software running with no action and an Active DOS screen but nothing happening...

I'm guessing HD fault, Recovery media received today from Toshiba for this system

Laptop is:
Satellite L300D 202

NB. If i restart the laptop boots so far and displays BOOTMGR is missing Ctrl Alt Del to restart...

All help much appreciated,
Thanks in advance,

Rick0684

Answer:Satellite L300D-202: Restore using Recovery disk does not work

> NB. If i restart the laptop boots so far and displays BOOTMGR is missing Ctrl Alt Del to restart...

Hmm... for me it looks like the notebook does not boot from the disk (DVD) but it tries to boot from the HDD....

Anyway, did you try to boot from another disks; for example Win XP, Linux Live CD?
Do this and check if this is possible... if yes, format the HDD and try to boot from the recovery disk again!

PS: Did you try an HDD recovery option?
Power up the unit, press F8 and in choose ?Repair my Computer?
After that choose ?Toshiba HDD recovery? option if possible.

9 more replies
Relevance 71.75%

I have a Satellite L300D and need to put it back to the original settings.But the recovery disc didnt work (C:\Program Files\TOSHIBA\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe The specified path does not exist).Now i dindt know what to do.

Answer:Satellite L300D - Recovery disk creator error

have you burnt a recovery disk before? I ask you because it's like not possible to make it anymore - the specified path does not exist

4 more replies
Relevance 71.75%

I recently bought a new Satellite L300D and then promptly proceeded to get it infected with a virus.
I didn't have anything on the computer yet that I couldn't afford to lose, so rather than try and fix it I decided to recover the system to factory state.

I started the HDD recovery wizard and I think I interrupted it at the beginning of the process (because I needed to move the laptop and wouldn't be able to leave it plugged in to finish).

When I tried to start the process again I get an error shortly after beginning. The wizard starts by preparing partitions, and then gives me an error:
ERROR: F3-FF00-0020
An error has occured.
Please press OK to turn off the computer.

What's happening here? What are my options?

Thanks.

Answer:Toshiba HDD system recovery failure on Satellite L300D

Bad memory could be the cause.

Download and run Memtest from a bootable floppy disk or CD. www.memtest.org

1 more replies
Relevance 70.93%

Hi,

I read many of the other post, but foung no answer ...

My problem:
I bought a L300D with VISTA 1Y ago without any recovery disks enclosed, so I made the recovery disk. Now we wanted to reinstall Vista, so I tried the recovery disk, but after 15 mins it failed with an error message:

After successfully partitioning into 3 partitions and formatting them the ImageX Tool starts to extract VISTA

after about 57% C:eindows\winsxs\x86_microsoft-windows-ehome-ehcird_31.......35.6.0.6000.16663_...\ehcir.ird [removeExtract ToFileByStruct WIMcopyFileEx failed]

Retry .....
[error 1117]

This happenes about 5 times with similar messages (but other numbers), til message
The request could not be performed because of an IO error

ERROR: ImageX could not apply VISTA V:HDD Omage 2 from HDD to C:

press any key ...

Aftre reading the threads I ordered an official recovery disk (35 Euro !!) from the Toshiba service desk, but I got the same errors and messages ...

Any Ideas , what I have to do now?

Thanks !!

p.s I never had those problems with my other laptops .....

Answer:Satellite L300D - Recovery disk stops with error message

Hello

That?s a long story, buddy?

It?s not easy to say what the reason is for this but for me it sounds like that there is something wrong with the HDD. In your case I would format the HDD before you run the recovery disk. You can do this with a Microsoft disk to format the whole HDD. After this try the recovery disk again.

If it doesn?t work you should check the HDD with a special HDD diagnostic tool like Drive Fitness Test. Use Google to find it, it?s freeware and takes only few minutes.

Greets

2 more replies
Relevance 70.11%

I have a Satellite L300D-11V that I am looking at for someone that would not go any further than a blank screen after the windows logo on starting, and also when running startup repair it would only get to that same stage too. Holding 0 down whilst booting would not bring up recovery, only an option for Windows Vista.

Using some high end diagnostic software I have diagnosed that the hard drive has several physical faults which could well be the reason for this therefor the drive is best off being replaced. However, because of the faults I am unable to create any images of the drive via Acronis or similar.

Purchasing a new drive is no problem, however the person never made any recovery media so it appears I will have to purchase a recovery set from Toshiba.

There is no Windows key on the case anywhere either though.

If I were to purchase a recovery set from Toshiba, would it matter that I have no Windows key on the presumption that the recovery would provide an already activated installation of Vista for the laptop?

Thanks

Answer:Satellite L300D - Damaged hard drive, no recovery media, no windows key

> If I were to purchase a recovery set from Toshiba, would it matter that I have no Windows key on the presumption that the recovery would provide an already activated installation of Vista for the laptop?
In this situation easiest way to fix all this is to exchange HDD, order original recovery disc from Toshiba and install recovery image designed for this notebook model.
Recovery image must not be activated. After installation it will be activated automatically so you don?t need Microsoft product key for activation.

Original recovery disc can be ordered on https://backupmedia.toshiba.eu/landing.aspx

By the way: Win7 32bit works pretty well on this notebook model so maybe you should install own Win7 version. Of course if you do this you need legal product key.
Anyway it has nothing to do with Microsoft sticker placed on Toshiba notebooks. This key cannot be used for activation anyway.

2 more replies
Relevance 70.11%

Hi

Has anyone ever created a USB Bootable Flash Drive of their Vista HDD Recovery? If so can you help me create mine? I know you can do it for newer OS and that Toshiba provides a tool to do this.

Thanks

Answer:Satellite L300D-13S - how to create USB Bootable Flash Drive for Vista Recovery?

Something like this is not possible. I have older machine tool and I can confirm that USB recovery media cannot be created DVD only.

3 more replies
Relevance 69.29%

I have a Satellite L300D-12I laptop & keep getting a 'power calibration error' when trying to create the Toshiba recovery discs. Does anybody have any ideas how to get over this?

Answer:Satellite L300D-12I: Power calibration error whilst creating Recovery Discs

I have seen this problem on my previous laptop.


It can be caused by:

* Bad quality CD/DVD media. Use good quality brands such as TDK.
* Burning too fast, lower the burn speed.
* Worn laser, replace the DVD drive.

6 more replies
Relevance 68.88%

Hi everyone,

I'm stuck in a pretty bad situation right now and I have no idea about how to help myself..So recently I've been wanting to 'reset' my Windows 8.1 laptop, & I just cannot because my recovery environment is missing..
First when I got this problem I thought there would be an easy-intermediate level fix like every other problem. (and I love fixing stuff.)

But this one doesn't look like an easy fix or I'm not even sure If there is a fix. So the big mistake I did was, I deleted my "System Recovery Partition".

I have searched everywhere possible and I'm not getting a fix.. I would really appreciate IF YOU GUYS HELP ME!
and another problem is that I don't live in the USA or Canada.I've got a Dell Inspiron 15R 5521, 8GB RAM, intel i5 3317u.

and Dell provides Backup Media to only the people who live in the US and Canada. Please guys, I need a solution.

I have a separate Windows 8.1 Installation Disk, but what I'm scared about is If I install my Windows from the disk, my Dell features would be gone and I don't think I'd be able to have a proper Recovery Environment in the future because this Disk's installation files are nothing related to Dell. Its just a clean Windows installation disk I got from my friend a while ago. I've tried the repair my computer option from the disk and it does not help...

Thank you

Answer:Recovery Environment Missing -System Recovery Partition Deleted.

Hi ahmedrahamathulla,
Please private message us the system service tag and region you are located so that I can check the available options and assist you further. To send a private message, click on my name and send private message.

2 more replies
Relevance 68.47%

Hi folks - I've just had a frustrating moment trying to make a Recovery Media set on my new T450.  I followed the prompts using Lenovo's "Factory Recovery Discs" program.  When prompted, I inserted a USB drive, expecting the program to tell me at some point what capacity was needed, but it never did.  So after only one or two quick optionless prompts, it began creating the media on the USB.  Quickly it stopped, and gave a message saying that the capacity of the drive was insufficient (while still not saying what size was necessary), and gave me only one option:  Delete Recovery Partition and restore drive to normal functionality - or something very close to that wording.  So I clicked OK, assuming it was referring to the USB drive - because why would a user want to delete the factory Recovery Partition at this point?  But that's exactly what it did.So now I have no Recovery Partition (formerly the Q: drive), and I can't tell if that space is still allocated (but unavailable to me), but I suspect that's the case.  I've attached below, a screenshot of what I see in Drive Management now.I'm frustrated that with one click on a poorly-worded message, in the process of creating Recovery Media, I was given the option (and only the option), to delete the Recovery Partition itself!  Mind-smoking. Any options for restoring that data, short of sending my new PC back to Newegg or Lenovo?  I suspect it's only logically deleted, (if I ... Read more

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Relevance 66.83%

hello
i deleted lenovo  recovery partition on g510 laptop and don't have recovery dvd.
i need to recover laptop to original state.
please help me
 
 
Moderator comment: Post split out of Knowledgebase. Subject edited to match content.

Answer:[G510] Recovery partition deleted and no Recovery ...

hi izadfard
 
Welcome to the Forums.
 
If you didn't create a recovery drive (using this method) then I recommend you contact lenovo on how to obtain a copy of the recovery disc which restores the preloaded Win8 OS, drivers, and apps.
 
Alternatively, if the machine came preloaded Windows 8 or Windows 8.1, you can try the following:
 
For Windows 8:
1. Obtain a Windows 8 installation disc and use it to reinstall Windows (if the system is preloaded with Windows 8, the installation will automatically detect the Win8 product key in the UEFI Firmware / BIOS and will automatically activate Windows).
2. From here, you can obtain the drivers from the G510 drivers page and/or upgrade to Windows 8.1 via the Windows Store (see this guide)
 
For Windows 8.1:
1. Check this guide on how to obtain a Windows 8.1 ISO (see Option One)
2. When finished, follow this guide to make a bootable UEFI Win8.1 installer via DVD or USB flashdrive and use it to install Windows (the installation should be able to detect the Windows 8.1 product key in the UEFI firmware that will let you activate Windows).
3. If successful, obtain the drivers from the G510 drivers page 
 
 
Regards

3 more replies
Relevance 66.01%

Hello, I deleted the recovery partition from my W520 drive. I had made the recovery media to a USB drive but I misplaced the drive! I can't find it anywhere. If I call Lenovo can they send me recovery disks? Even if I have to pay a small fee I don't mind but I need to reinstall Windows. Thank you for your help.

Answer:Deleted Recovery Partition

Yes, they will sell you the disks.

9 more replies
Relevance 66.01%

I have an HP laptop that shipped with Windows 8.1. I upgraded to Windows 10 weeks ago and tonight I accidentally reformatted my D: drive recovery partition.

I have recovery media on a USB pen drive that I made back when I first set up my computer.

Has Windows 10 changed the D: recovery partition during the upgrade or will it be the exact same image the computer shipped with?

Also, any idea how I can get the recovery files back on the D: partition?

Answer:Deleted Recovery Partition

Here's how to make a recovery flash drive :
Recovery Drive - Create in Windows 10 - Windows 10 Forums

I know it doesn't answer your question but it is an alternative. If you need to recover from a failed hard drive, the recovery partition on that failed hard drive isn't much good. Just something to consider.

I think this still works for Windows 10:
http://www.sevenforums.com/tutorials/58455-recovery-partition-create.html

8 more replies
Relevance 66.01%

I can't refresh or reinstall using Windows or Samsung functions, which I is my own fault as I deleted the recovery partition by mistakenly thinking it was not important.

I have contacted Samsung, they say it's my fault so they won't help. I contacted Microsoft and they said the same. Nobody will provide installation disks. I think these are my options..

1) Use my flatmates Windows 8 laptop to make disks. Its a different brand laptop though, is this a problem? Also, should I use DVDs or CDs? I have my serial number and product code and I don't mind downloading drivers from Samsung.

2)Buy the Windows 8 Pro upgrade for ?50 because I'm a student. But I'm unsure if this will be a full install with all the files I need because it is only an upgrade?

I would like to sort this out sooner rather than later. I need my laptop for coursework. Any advice greatly appreciated.

Answer:I deleted my recovery partition.... I know now that's bad!

It isn't a bad idea at all....but that's assuming you have made recovery discs. Anytime I buy a laptop, I wipe the drive completely and install the OS myself, but I keep a copy of my restore discs, just in case. Having your only recovery method on the hard drive (which is prone to fail) is never a good idea.

That all being said, do you have any friends who might have a plain vanilla Windows 8 disc? The recovery discs from another laptop, assuming they even boot, typically won't let you repair a system...only reinstall.

26 more replies
Relevance 66.01%

I accidently deleted rcovery pertition on my pavilion dm4.. how i can get a recovery dvd to restore it back.

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Relevance 66.01%

I purchased T500 last month with Windows 7 OS. My harddrive (160gb) had two partitions C drive and Recovery drive. I double clicked the recovery drive and copied the contents to a CD. Later the Recovery drive was deleted.  Is there a way I can get back the Recovery drive back into my hard drive.   

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Relevance 66.01%

Hello My recovery partition was destroyed when I did a full system backup using Acronis backup software.  When I try to do a restore job using the same software, there is no recovery partition and also some of the pre-installed softwares are missing. Where can I buy a recovery media or what is my next step to have my laptop back to the original state? Regards. 

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Relevance 66.01%

I bought a laptop about a year ago from Currys which was already pre-installed with Windows 7.

Yesterday I decided to use the free version of Killdisk to wipe my laptop as I read it helps speed up the machine rather than formating as a format doesn't delete everything.

Problem is, | have now deleted my recovery partition and can't seem to find any info on getting it back.

Also my Windows 7 Serial key has rubbed off the sticker on the back of my laptop so I can't just download Windows 7 and install using that.

If someone could help me on recovering Windows 7 back on my laptop it would be greatly appreciated.

I have now installed Windows XP on the laptop, don't know if that is needed info or not.

My laptop is a Toshiba Satellite A500

Thanks.

John.
 

Answer:Deleted Recovery Partition, Help!

7 more replies
Relevance 66.01%

recovery partition deleted by mistake how can i get original recovery image

Answer:recovery partition deleted

Prasanna-pc Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC.  This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/  and http://www.restoredisks.com/ Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".=======... Read more

1 more replies
Relevance 66.01%

I've inherited a Probook 450 G2 running Windows 7 64-bit. It needs reformatting but, for reasons unknown, the recovery partition isn't there. I still have the product key code but how can I clean install windows without f11?Perhaps there is a way to restore or recover the missing partition? Or some way to download an installation file?Thank you.

More replies
Relevance 66.01%

Hello guy I'm new here and have come to this spot after searching.
What happened was I got a terrible virus that locked my computer so my only option at the time was to install a fresh copy and upgrade I went from win 7 home x64 to ultra x64. As I installed the fresh copy I chose to delete the old partition because of the virus not remembering all the stuff I had on there that I still needed data/doc/pics and so on when I was done everything was in working order and fresh.my second issues was when I bought my new iPhone the SIM card is different so all my contact and everything was lost for the last year because my back up was on my old system. I have been using stellar phoenix data restore pro and it finds the old system with everything on it.
The hard drive is on 250 gb on a acer aspire 5532 I think the old system may have been using around half of the space or even 150 gb tops.
When I go to recover the system it takes very long just to do 1g more like 15 hr just for that which is so time consuming I'm just worried maybe I'm going to fry my hard drive.
I have a 3 TB external hard drive I installed phoenix on and will recover info on that.
please let me know if there's any other way to get the deleted partition back I've also tried using other software but they do not find anything most say no unallocated found don't even no what that means lol but again I would be deeply greatfull if anybody can help also I've done another scan with phoenix its all come up again finds it e... Read more

Answer:Deleted Partition Recovery Help !!!

No help was given would like to delete profile thanks anyways

2 more replies
Relevance 66.01%

Hello all and hope you all are fine. I bought an Acer Aspire 5520 few years ago. It has a partition with Windows Vista installed on that. Unfortunately that partition is deleted completely so I can not recover my laptop to its factory setting. Is there anyway that I can install that original windows Vista again? I looked behind my laptop and there is a label with a product key. Is that useful? Thank you in advance with your helpKind Regards

Answer:Recovery partition is deleted

if you are able to find a Vista original installation CD, you can use the product key on your notebook. if you want the original Acer installation media: Acer recovery mediaif you are in the US you can buy it:http://store.acer.com/store/aceramer/en_US/eRecoveryif you are outside the US, you must call/email your regional Acer support service:http://www.acer.com/worldwide/support/#_ga=1.157815354.1650522051.1412414371

5 more replies
Relevance 66.01%

Arghh, cant be any dumber to delete the wrong partition TWICE!! i managed to do it, i did it with winxp cd.
I have two hdds both have only one partition and i deleted the wrong one to make it into 2 partitions, is it possible to recover all the files after partition is deleted, its not formated yet no new partition created, if its possible to recover from this will the windows be usable or should i reinstall just to make sure everything works like it did before.

Going to install OpenSuse but i still want my stuff back and maybe use that crappy Windows when i need to.

Thanks to whoever can help me resolve this problem.
 

Answer:Recovery of deleted hdd/partition

I am dashing out - so I leave you this link
One of my posts for RLD - recoverlostdata

There is more out there to choose from.
 

1 more replies
Relevance 66.01%

I was given a Toshiba Satellite C665D. I tried running the recovery media creator but got a message that said No HDD recovery area. The Toshiba recovery media creator can not be launched. I contacted the previous owner and was told no recovery media was done for the notebook and he created a new partition as there was free space on the HDD which seems to have wiped the recovery partition I don't understand how as the recovery partition was hidden, I figured out how to unhide the partition and it shows the recovery folder but it is empty. What I would like to know is there any way to get the recovery partition back. Thanks.

Answer:OEM recovery partition has been deleted

As far as I know, the only way to get the recovery partition back is to use the recovery disks (that in this case were not made.) The disks would restore the computer to factory specifications, including the hidden recovery partition.

You could order the disks from Toshiba. See Page 1-15 for details.


http://forums.toshiba.com/tshb/attac...sersManual.pdf

5 more replies
Relevance 66.01%

Yesterday I had received my laptop from e-bay which is already installed with Windows 10,  I installed windows 8.1 pro.Unfortunately, I deleted the recovery partition. Please assist me how to recover the stuff.  Even though I do not have the recovery disc, 

Answer:Deleted Recovery partition

@Fayasamd? HP Support - Order software and driver media HP Pavilion Notebook - 15-ab253cl (Touch) (ENERGY STAR) http://support.hp.com/us-en/mediaorder/HP-Pavilion-15-Notebook-PC-series/8502667/model/9112014/softw... REO

1 more replies
Relevance 66.01%

i deleted the recovery partition by mistake and i install a new win 8.1 orignal from usb!!but now the windows work very slowly,i update all the drivers from the lenovo website.before i have win 8 and it work great..i dont know what to do i am very Disappointed from my computer and from lenovo i try 2 differents version and still my computer slow. lenovo ideapad y510p1 hhd +24ssd 8 ram  

Answer:deleted the recovery partition

noam12n wrote:i deleted the recovery partition by mistake and i install a new win 8.1 orignal from usb!!but now the windows work very slowly,i update all the drivers from the lenovo website.before i have win 8 and it work great..i dont know what to do i am very Disappointed from my computer and from lenovo i try 2 differents version and still my computer slow. lenovo ideapad y510p1 hhd +24ssd 8 ram  After the change in OS, Did you install the chipset driver and IMEI driver?

4 more replies
Relevance 66.01%

Windows XP
HP Compaq 2710p Laptop

Please help!

I accidentally deleted the D: drive containing my recovery partition. I can't restore to factory settings using the driver recovery dvd because the system no longer detects the cd/dvd drive from the slim expandable base.

How can I recover the deleted partition? Or make the cd/dvd drive respond?

Answer:Deleted Recovery Partition

If you have not created anything on the partition or overwritten the partition with any files then you could recover it using a recovery program.
for a free and easy program you can try PC Inspector

2 more replies
Relevance 66.01%

hello frnds, recovery partition of my laptop dv 2911 tx has been deleted after installing windows 7 so is it possible to get recovery partition back if install vista operating system back? thank youAnkit

Answer:Recovery partition deleted

Yes...

9 more replies
Relevance 65.6%

Hello all, I have a Satellite L675. In the recovery wizard, there is an option for "Erasing the internal hard drive". According to the user manual, I am given the following warning: "Erasing the internal storage drive will delete all data on the drive, including the partitions",

Will this recovery wizard option actually delete the hidden recovery partitions (sda1 and sda3), wiping the entire hard drive, or just the user-created partitions (sda2, AKA C

Thanks for clarification on this.

More replies
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I mistakenly deleted the recovery partition when I was trying to formatting the hard drive, I don?t know much about how it works so what would be the best way to remake it and have it function the same way the other one did (which I also don?t know how that worked) or is there a better method.
This is also a new Samsung hard drive with windows 7 Home premium

Answer:Deleted recovery partition while reformatting, please help

You do not need it.
Download this
Macrium Reflect FREE Edition - Information and download

Make a copy of your HD, If you have a problem you can fix it with the image. Same idea as the recovery partition
Place the image on a external hard drive.

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Answer:I have accidently deleted my recovery partition, i...

Hi Anne, Did you create the factory recovery media?Which version of Windows do you use?What model do you own exactly?

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Hi all, I have a Lenovo 300 Y500 series notebook. While installing Linux on my notebook I deleted my recovery partition by mistake. This happened 2 months back. Later, last week my system got crashed and I lost my OS too. Could anyone help me out in getting back my partition back?? Now i am managing by installing a copy of Windows XP that i have. But none of my drivers are working. I tried to download it from Lenovo site and installed it. But still nothing is working. Atleast help me out in installing my sound drivers alone.. Expecting your solution.. Yours Anand

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Using a Toshiba Satellite M840 running Windows 7 64-bit.
I've accidentally deleted the hidden recovery partition. Is there any way to recreate it from the recovery disks?

Answer:Re: How do I recreate a deleted recovery partition?

Yes but when you use recovery disc the partition structure will be created again and OS will be installed again too so you will lose your old OS configuration and all saved data.

If you have created recovery disc in the past, back up all your data to some external device and reinstall OS using created recovery discs.

If you have more questions you are welcome.

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Hi All!! my first post on the forum, three days after buying a new yoga 2. I was installing Linux and by mistake I wiped out the entire disk inclusing the recovery partition with windows 8 installation stuff !! Do you know if it there is any way to get it back, downlading it  from somewhere and installing ? I searched on the Lenovo website but didn't find any clue.... many thanks in advance!! andrea













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Answer:deleted recovery partition yoga 2

Andrea, I'm afraid it sounds like you may be in a tough spot... You can create an installation disk with this link (http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media), but you'll need to enter your product key.  The problem' is that Lenovo, in a move I've never heard of from a computer manufacturer, decided not to give us ours.  So your only option is the recovery partition - which is a much worse option even when it is available. Off the top of my head you have a few options:1. Leave windows behind, stay on linux.2. Try to get a new product key as described here (http://pcsupport.about.com/od/osproductkeys/ht/windows-product-key-replacement.htm).  I have never had to do this, so I don't know how helpful Lenovo will be, or how to get a new product key from Microsoft with a preinstalled computer but without the installation media, but might be worth a shot.3. Purchase a new windows 8 license.  4. Stay on linux until windows 10 comes out in 2015 (if you're buying a new license, at least you'll be buying something you shouldn't already own)5. Send it in to Lenovo (least recommended - your warranty won't help you so I'd guess they'll charge you for the OS plus labor - might as well buy it yourself, not pay for the labor, plus you'll actually have the product key that you paid for, so you can do what you want in the future). Anthony

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Hi,

I accidentally deleted Recovery Partition in my HP Spectre XT. I want to reinstall windows 7 home premium 64 which i have now. I don't have cd provided by the manufacturer. i got OEM product key and CD key (extracted using The Magical Jelly Bean). Can i download iso file and reinstall my windows? Will I be still able to use the product key and have a genuine windows again?

Thank you in advance

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Hello,

due to the mistake, I removed HDD Recovery partition.
Then, now I'm unable to restore eg. system state from before a fe hours.

Is there any way to "make" HDRecovery once again?

I really liked the funcionality of this tool, so it'd be nice but - can this be done? And how?

Answer:How to restore the HDD Recovery partition which has been deleted?

No. there is nothing you can do except to order new disc under https://backupmedia.toshiba.eu/landing.aspx
Sorry. :(

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I recently deleted my recovery partition that is included with HP pcs. I'm now left with 5gb of unused harddrive space, which isn't formatted (I think). I used it to store some random files but didn't like how it worked, and it's now empty again.My question is, will it pose a security threat, and is there anyway I can combine that partition with my main one?Here's a screenshot of it:http://img489.imageshack.us/img489/8308/driveview7ta.pngThanks .

Answer:Deleted My Hp Recovery Drive Partition

An spare partition is in now way any kind of threat. Since you working partition is 106GB then adding another 5GB won't add that much capacity percentage-wise. You would be much better off resizing the partitions so that the OS partition, volume C:, is 20GB in size and the rest of the drive is devoted to a partition used just for storing data files. This way when (not if) you need to reinstall the OS your data files in the other partition will be unaffected and waiting for you there.

I can reccommend Partition Magic as a great tool for creating and resizing partition in Windows without losing any data.

You will need to beg, borrow, buy or steal an XP installation CD in order to reinstall the OS when (not if) the time comes.

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I was messing around with my partitions to free up space and I deleted the Dell recovery partition and the dell recovery tool no longer works that is supposed to restore your pc to factory defaults. How do I get the utility back on here?

Answer:Deleted my dell recovery partition!:(

see if dell will supply a disk,or buy an xp disk and don't worry about the dell partition

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Long story short: I went to install XP Pro on my ThinkPad (that I just got today) because Vista Basic was closing programs left and right and just overall going crazy. So now I have no recovery partition, no recovery discs, and no way of using my computer besides Linux because the COA doesn't work with the other Vista disc I have.Is there ANY way to get the partition back?Thanks.













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Answer:ThinkVantage recovery partition deleted

You should have made the recovery set before installing XP. Call Lenovo and get some recovery discs sent out to you. Have your credit card ready.





______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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Hi
I have deleted recovery partition(about 2.3GB, FAT32) from my system hard drive by Mistake.
What should I do to create it back.
Is it going to affect the performance of my system though I have recovery DVDs created earlier.
Is it possible to create this partition from recovery DVDs or I need to consult Toshiba.

Answer:Recovery Partition on Tecra M5 deleted from HDD

Hi

Sorry but your posting is a little bit confused for me. Can you please explain exactly what you want to do and how it looks like with partitions on the HDD now?

Have you had two partitions (C and D) till now? Which partition is deleted now?

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Ok so I apologize in advance if this story is a bit long, and horrifying (actually it's probably entertaining xD). I purchased the Lenovo y510p gaming laptop on back on July 14th 2014. I got the laptop, and it just didn't work for me. It didn't play the games I wanted it to, it had overheating issues, the keyboard had a really sharp edge making typing uncomfortable as well. After installing Sony Vegas and Avast, and just shifting some of my personal photos/music over, I made a backup of the laptop using the OneKey Recovery software. This backup was made to one of my 500GB external hard drives. So I then decided that I just didn't like the laptop, and it was time to return it. I called Newegg, and got my RMA all ready to go. Because I had lot of my personal files and programs, I decided the fastest way to delete everything would be to use the OneKey Recovery by Lenovo, and do a factory reset. At the time, I didn't think anything of this then simply putting the laptop back to exactly how I got it. I even booted it up after the factory reset, and it looked just like the first day I got it. Fast forward 2 weeks, and my RMA is denied from Newegg:   Your RMA (RMA Number: 60470880) return was received and sent to our Inspections Department for closer examination. 34-313-740 NB LENOVO IDEAPAD Y510P 59406636 RTSystem has been modified/altered original manufacturers operating system has been removed cannot access restore partition, this voids Newegg w... Read more

Answer:How to recover deleted "Recovery Partition"

If you only used One Key Recovery by Lenovo, it should not delete the partition. (I hope you did not format the whole system) Once you receive the laptop, you can check if this partition still exists in Control Panel >> Administrative Tools >> Disk Management.It should show some drives, other than the C: , D: and the SSD (if you have). Those drives are the recovery partitions. I can post a sample screenshot in the evening. Sadly, I do not know any way to recover that partition. As I have seen on this forum several people who lost that partition could not roll back their laptop to original settings without a recovery drive (which is different from a recovery backup).

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I accidentally deleted the recovery partition on my Hp compaq Presario CQ61 and have never burnt the recovery to a DVD.
Checked Hp Site and the only option is to re-order another.
The serial number of my Notebook is CNF9494GMB & Model is CQ-61420US
Any help in this regard will be appreciated

Answer:deleted the recovery partition on my Laptop.

You might be able to recover the partition with the Partition Wizard Bootable Disk from here:

Free Download Magic Partition Manager Software - Partition Wizard Online

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Hey,I accidently formatted the recovery drive partition in my laptop. Is there any way that i can recover it back.I just bought the laptop 2 days back

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Hi All,

I deleted in error the pre-installed HDD Recovery partition. I have the Recovery disks which I made when I first got my laptop so I just need to know if its just a case of copying the files from the disc back to the HDD Recovery Drive? Or do i need to do a complete new re-install from the disks?

Thanks

Answer:Deleted HDD Recovery Partition By Mistake

I doubt it very much. Those discs simply address and draw on the files that were on the recovery partition itself. I know my system recovery discs no longer were of any use after I deleted the recovery partition and merged it with my main one as I no longer needed it anyway.

You would have to check with whomever provided the system.

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Hello,

I am Harry.

I am using windows 8.1. I have deleted my recovery partition by mistake. Is there any option to create again the same?

Pl Help

Answer:I have deleted my recovery partition by mistake

Partition - Recover Deleted Partitions in Windows

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Using Partition Magic, I deleted the factory Recovery partition off of my Dell Studio 1558 laptop that was running Windows 7 and now my computer will not boot. The message that i get is,
"PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
Operating System not found"

Help a dumb guy out please :D

Answer:Deleted Recovery Partition and now i cannot boot

That partition was probably also the active boot partition, with just Windows (without boot files) installed on the main, inactive partition.

That partition was also the only method you had of recovering Windows to it's factory defaults - and you've blown it away.

Before doing anything potentially risky like that, you should have created a full back up image of the entire hard drive. As it is, I can't see how you are going to avoid having to purchase a new copy of Windows now.

There is just one thing that might work. Borrow a Win7 DVD and perform a repair install, using your own product key if prompted for it.
How to Repair a Corrupt Windows 7 Installation | PCWorld


How to Repair Windows 7 Installation

It's perfectly legal to borrow a Windows disc if your just using it to fix an existing installation.

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Hi I'm new to the forums hope I'm in the right section :D

I'm here today in hopes someone here could help me.

My problem is as stated in the title I accidentally deleted my recovery partition on my laptop after I switched out my original hard drive to the newer solid state drive. Now to fill you in on the laptop its a UX32VD-DV71 it has 24GB flash memory on-board the motherboard and 500GB HDD, I switched out the 500HDD for a 256SSD.

I used norton ghost to do a complete clone of the drives but after i installed it their was an error so I had to re-install windows, while trying to install windows I found out it had a recovery partition but it was to late and I had deleted the partition with out paying attention to the actual size of the recovery partition. Now I am currently running windows but missing all of the Zenbook features I've tried to install some Asus software but it wouldn't let me showing a message stating it could only be install on Asus products.

If their is any other information you need please let me know.

Answer:Windows Recovery Partition Deleted...

I would forget about the deleted recovery partition & instead put in place your own system recovery strategy in the form of a "partition image" of the C: drive. You will need a spare hard drive on which to save this partition image, and of course the software to create the image with. I can only recommend the software which I've been using for 3 years to do this - it's rock solid reliable: [email protected] Disk Image: [email protected] Disk Image. Windows & Servers Backup Software. Win XP, 7, 2003, 2008, Vista

Recovering your system using the manufacturer's Recovery method installs a fresh copy copy of Windows together with (usually) loads of crapware you don't need, plus you have to set up all your preferred Windows settings again and re-install your favourite applications -- no fun.

Recovering your system from your own partition image avoids all that, and it's much quicker. Plus, when your system drive fails (and it will one day) you'll have lost your manufacturer's recovery partition anyway, but your own backup image of the C: partition will still be intact on a different drive.

There are some free utilities for creating a partition image but I can't comment on their reliability as I've never used them. [email protected] Disk Image is the only one of it's kind that that I trust.

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Hi,Today on my L420 I was looking in My Computer and noticed that the Recovery Partition which was drive G? was gone. I went to disk management and looked in diskpart and both confirmed it deleted.... Is there any way I can restore it without ordering a recovery disk? If I have to order a disk from Lenovo, then who should I call? This is under warranty by the wayEdit: I just found built in Windows 7 Backups... As long as I have 10gb free from the deleted partition, I decided to add a new ntfs volume where Thinkvantage recovery was... Will Windows 7 backup function as well as Thinkvantage did in the exact same circumstances?

Answer:L420 Recovery Partition Deleted

The ThinkVantage Rescue and Recovery partition held the original factory default image.If the 10GB where the deleted partition wasn't reoccupied, then a partition recovery tool could have easily recovered the partition.

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hi guys, I have a lenovo y50-70 laptop. I resized my harddisk partition which deleted the recovery partition. Now I can't use my onekey recovery. It says " program cannot find service partition". How can I fix this issue?Thanks in Advance.

Answer:deleted recovery partition in y50 laptop

omtejaswi wrote:hi guys, I have a lenovo y50-70 laptop. I resized my harddisk partition which deleted the recovery partition. Now I can't use my onekey recovery. It says " program cannot find service partition". How can I fix this issue?Thanks in Advance.You can try using a similar program to OneKey recovery. Search Aomei OneKey Recovery for a free copy of it.

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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So I was going to delete my restore points for my C: drive under system protection but by mistake i clicked configure on the only other option which was the recovery and I deleted the saved points. Even though recovery is set to off will this cause any problems down the line?

Answer:Deleted the saved points from my Recovery Partition?

Hello Karizma,

As long you have system protection turned off for your recovery partition, it won't hurt anything.

System Protection - Turn On or Off

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i wiped my t61p to install korean windows and now i want it back to factory status. I tried to do it from R&R but i wont work and i think b/c i dont have the hidden partition. I've got no recovery cd or windows cd on me rite now....I really want it back to fresh factory status. need help thanks.

Answer:i deleted the recovery(hidden) partition and want it back..

Welcome to the forum! You'll need to obtain a set of recovery disks to be able to re-create the hidden partition.

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Hi there..I've a lenovo Y50-70 laptop. Accidently I deleted my recovery drive while partitioning my hdd. Now that I don't have recovery partition, one key recovery app is not working. when I try to make a backup it says "current system can not support backup". How can I get back the recovery function?P.S How can I make a recovery partition for Lenovo OKR?

Answer:Accidently deleted recovery partition of Lenovo Y50

Arjunj7 wrote:Hi there..I've a lenovo Y50-70 laptop. Accidently I deleted my recovery drive while partitioning my hdd. Now that I don't have recovery partition, one key recovery app is not working. when I try to make a backup it says "current system can not support backup". How can I get back the recovery function?P.S How can I make a recovery partition for Lenovo OKR?There are several options available:1. Contact Lenovo and inquire about their OKR disc sets for your unit OR2. Search for OKR engineering program. This will require further research on how to go about using it. You might encounter a thread suggesting to create a USB recovery drive if you have Win 10. This will not include the OKR feature as claimed but will only restore or install Win 10. So be aware of this.

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sony vaio recovery partition deleted how to restore from backup dvds

Answer:sony vaio recovery partition deleted

... place the first recovery dvd into the tray and restart the pc tap the <Esc> <key> select dvd from the boot menu (if it exists) [press enter] ... if it does'nt boot off from the dvd restart then tap either the <F2> or <F3> <key> to enter your bios and alter the bootup order sequence to cdrom/dvd as first option, save settings on exit of bios..Angel Decoy... Posting is provided "AS IS" with no warrantieshttp://img132.imageshack.us/img132/...Grrrr... ...im

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CODE[AUTORUN]SHELLEXECUTE=Info.exe folder.htt 480 480Is the the notepad I somehow deleted but I can't find my notes and don't know how I got there? I deleted the notepad entry back in August because I thought I had an autorun virus problem or something. Now I have read stuff that makes me think the autorun activity was really normal activity related to my emachines d drive which is my recovery part and protected by Pcangel. I don't think all antivirus software properly recognizes pcangel. I have had ok luck with mcaffee for more than 3 years but I wanted away from mcaffe when all those computers had problems back in April but avast and alvira didn't seem to agree with my system. I wonder if alvira was giving me false positives by bleeping when info was going into my d drive. I wonder if that is what is normal with pcangel.The computer they talk about in this link is not the same as mine but mentions pcangel.http://www.911cd.net/forums/lofiversion/in...php/t22874.html

Answer:I think Autorun I deleted was needed for my Recovery partition

What is your issue?

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I was deleting some partitions including the OEM Partition and WinRE_DRV to re-install Windows 8.1,then i decided not to re-install Windows. Now when i go back to recovery options, when i click on Troubleshooting, all i find are Change UEFI settings or Change Start-up Behavior(or something like that).How do i restore Windows RE?

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Preface:
I have an external hard drive and i attempted to install XP on it, using my Notebook. Before, my Notebook Recognized my Partition as the D drive and the External hard drive as the F. I booted the XP disk, and all seemed well, until I realized my computer flipped my drives, and so I installed XP on the partition space and left the external hard drive untouched. No biggie. Vista still ran fine.
The Problem:
Few weeks later i cant update anything, (i.e. windows update, windows defender, norton, ad-aware etc.) but yet my internet browsing abilities were unaffected. I ran a google search and took a few steps to fix this but nothing (registry edit - HKEY editing, and services.msc editing, and some cmd commands) but nothing worked. Since my HP was still under warranty i contacted an HP rep, we did a few things, and he told me i was missing some system files and so i needed my recovery partition to fix this. I explained to him what happened, so he told me i was going to have to purchase the DVDs from HP and that i could not use a vista disk i had, since it was made for all vista models, and that i needed a manufactures recovery disk. I dont want to purchase the DVDs. Is there anything i can do to fix this, or somewhere i can get the DVD image(legally obcourse) to the HP Vista Disk.

P.S. When I attempt to run a windows update i get error Code 80244019

Thanks in advance
 

Answer:Solved: Deleted HP Recovery Partition, Need it back

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Good Morning to All, I am using Windows 10 Single language Home edition on Intel i5-4210U CPU @1.70GHz, 2.40GHz, with 4GB RAM and 1TB hard disk. I deleted my recovery disk by mistake. Now I want to create 2 more partitions, one for data and other for REcovery disk. How do I Do it. Also I want to create recovery disk. How do I do it and what should be my partition sizes. Thanks

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Hi, hope you can help.
I removed all partitions so if could install windows 7, this turned out to be a mistake as all the drivers for it are windows 8.1

So I downloaded 8.1 to a USB and booted from that. But I don't have the product key as it's tied to the bios? EHCI something to do with it?

People are saying the laptop is now useless? I can't believe that! There must be a way?

Answer:ACER Aspire OEM / deleted recovery partition

I have never seen a driver not be found for Win7 in tens of thousands of installs we've directly helped with here since beta.

What is the PC make and model, and exactly what drivers were missing after you followed the steps for Clean Reinstall Factory OEM to a driver-complete OS? At the most after all Updates are done there should only be a handful still missing which our driver specialists here can find in no time.

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Hi,

My Laptop lost function a while ago due to some unknown errors. I managed to get most of the data out through safemode and have transfered them to my desktop.

The problem I am having now is repairing my laptop. I have since lost my receipt and therefore unable to claim warranty; but I figured I could restore my computer to its factory state with the recovery disk I created. The original problem and the one I am facing can be seen here...-> http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=153146#153146 <-

As you can see from that thread, the recovery disk didn't work. So based on the advice I received I went to a Toshiba authorised computer repairs centre today and they replaced my Hard Disk Drive with a Fujitsu SATA 120GB. I then attempted to use the recovery disk but ran into a few hiccups. 1) A BSOD comes up randomly during the restoration i.e. During image copying it would pop up... sometimes it would pop up when it is finalising the recovery. 2) Sometimes, the BSOD will be bipassed and instead, an error would come up at 3% of installation finalising saying that img could not be copied from HDD to C/:! 3)Sometimes an image.exe application error would come up saying 'The instruction at 0x77c45a20 referenced memory at 0x00000000. The memory could not be written. Click on OK to terminate the programme.'

NOTE: None of the these problems occur in the same recovery trial. But they DO come up randomly and when they do, I have to ... Read more

Answer:Satellite L300D - recovery error BSOD+imagex.exe application error

Hi!

It?s not easy to say what the reason is for this. It could be a faulty RAM, mainboard or maybe the HDD again. So it could be bad luck that the new HDD is also faulty?

I think you should test something on your notebook with special diagnostic tools.

http://www.hitachigst.com/hdd/support/download.htm#DFT
With the Drive Fitness Test you can test your HDD. Download the CD image, burn it on a CD and boot from it. Then you can test the HDD.
On the same website is a user guide if you want to know more.

http://memtest86.com/
Memtest86 is a diagnostic tool to check the RAM. There you can also download a CD image.
It?s easy to use. Run the test 3-4 hours and then you will see if the RAM has some errors.

After this post your result. Maybe one the tests can find an error.
If not you should try it with a Microsoft installation disk. Maybe the recovery disk is scratchy or so?

In you can?t find something you should go to the ASP again. Speak with the technicians and explain the situation. I think they will try to help you as fast as possible.

Bye

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