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How to access Recovery partition on Satellite A660?

Question: How to access Recovery partition on Satellite A660?

Help please

I am trying to access my recovery partition on my Satellite A660-18N and I could not find it.
I ve made a stupid thing I ve instaled a fresh Win7 from a cd from my friend without touching the hddrecovery partition.Now I have the fresh copy instaled but I want to go back to the factory one.

It seams from what I ve read on forums that the win7(being different then the one on recovery partition) that is instaled at the moment can't see the recovery partition any more (something was delleted when I ve instaled the copy from my friend.).

is there something i have to replace to boot into it or is there a way to fix it?

Thanks .

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Preferred Solution: How to access Recovery partition on Satellite A660?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How to access Recovery partition on Satellite A660?

> I ve instaled a fresh Win7 from a cd from my friend
After doing this there is no way to start HDD recovery installation anymore.
Have you created recovery DVDs following advice in User?s manuals document?
If not only way to have ?factory settings? again is to order original Toshiba recovery disc. You can order it on

Sorry. :(

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I need reset hdd to factory settings, but can't access to recovery startup. I read this manuals

this information don't work for me. This utility I don't have at all.

My L750 Serial No. 7b421068w

I tryed run recovery partition, I turn off notebook, and turned on holding keyboard button "0" and tryed other buttons F1-F12, but system just beeping with empty black screen and then Toshiba menu shows up and loading Windows as usual.

There is a "HDDRecovery" factory folder on logic drive D: with all default recovery files

Message was edited by: UnWar

Answer:Satellite L750 - Access to HDD Recovery partition

I found Toshiba Recovery Media Creator from, but utility didn't even start. It says something about unable find hard disk driver, unable find recovery partition.

Maybe it not exact utility what I need, I can't find *Toshiba HDD Recovery Tool* from manual.

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Hi all,

I have an L30 (psl33e) which has the recovery partition in tact but I cannot find how to access it.

I don't recall a recovery CD and thought that holding zero or F10 down when powering the laptop on would allow me to recover the system.

If I need a recovery CD to access the partition then where do I obtain that?

Any help would be appreciated.


Answer:Satellite L30 PSL33E - How to access the Recovery partition


I think your Sat L30 was not equipped with the HDD recovery option and therefore there is no HDD recovery partition!

If your notebook would support the HDD recovery then it should be able to restore this notebook pressing the F8 button immediately after notebook has been powered up.
Then you could choose the option ?Repair my computer?.

But as I said above, I doubt this L30 would support this because as far as I know the Recovery disk should be delivered with the notebook.

If you don?t have a Recovery disk then try this website:

If you will be not able to order the disk using the website above then contact the ASP in your country for a Recovery DVD.


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Hi, I just bought a Toshiba Satellite L500D-00F shipping with Windows 7 Home Premium and my OS doesn't work well so I need to boot on the recovery partition but I can't find any way to do so...


The first boot launched the hidden recovery partition and I followed procedure to install the computer's OS.

At one point it would ask me if I wanted 32 bits or 64 bits version of Windows 7, so I just chose the default option (32 bits) because I couldn't find anywhere in the merchant's L500D specifications that is was a 64 bits processor.

After the computer installation, it booted up Windows 7 correctly and I could hear the startup sound, see my desktop for a second and the screen went black, nothing worked at all and I discovered my computer was in fact a 64 bits unit, so that's probably why the video driver won't work correctly, I guess. Everytime I boot my laptop, I see my desktop for a second then it goes black and freezes like that.


Anyway... I want to launch that recovery partition again and reinstall my OS using the 64 bits version.

How can I boot from the recovery partition on my L500D-00F... AND PLEASE don't tell me to hit F8 at boot time, I already tried this and NO I do not have any "Repair" option. The first one is "Safe mode" and there is no such "Repair" or "Recover" option.

By the way, in the disk m... Read more

Answer:How can I access recovery partition on my Satellite L500D-00F?

After calling Toshiba support line, they simply told me to press the zero key on the keyword while booting up :-)

Same way you would press F8, but instead it's the zero key (0)... weird that this issue is not discussed anywhere. Toshiba users, try it! Worked for me :-)

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I formatted Windows 7 with a Windows XP CD but failed installation. I wanted to know how to access the recovery partition to set it to factory default, all there is on the laptop at the moment is ubuntu but I'm sure I saw an extra partition which should contain the recovery files as the laptop did not come with a recovery disk and unfortunately I didnt create one.

How can I access the recovery partition on the laptop bearing in mind I formatted the drive Windows 7 was installed on or do I need to activate or something like that?

Any help much appreciated

Answer:Re: Satellite Pro L450D-12X - How to access the recovery partition?


On second partition of your notebook (data partition) you can find a folder called ?HDDrecovery? and it contains the recovery files. The problem is that you can use the HDD recovery feature only with preinstalled operating system. This would mean in your case it?s too late now and it?s not useable anymore.

Have you created the Toshiba recovery disk as mentioned in user manual? If yes you can use this disk to restore the original factory settings. Just boot from this disk and follow the screen instructions.

If you don?t have the recovery disk you can order it here:

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Hi all,

i installed XP over my french copy of Vista, having too many problem to be able to deal with it anymore.
Hard drive has a recovery partition.

Any ideas on how to access it do a reinstall all over again of vista?

Since it came with no recovery cd.dvds

thanks for you help


tired of trying

Answer:Satellite P300D: how do i access Recovery partition for a refresh?

You said:
> installed XP over my French copy of Vista,

I think the Win XP installation formatted the HDD and erased the HDD partition and therefore you will be not able to recover the notebook using the HDD recovery procedure.
Even so the second partitions has not been erased, you will be not able to choose the recovery HDD because the advanced settigns will not appear which would allow you to start the HDD recovery.

However, you can try to press F8 at the beginning and could check if advanced settings would appear. If they will not appear then you cannot use the HDD recovery .

In such case you have to order the Toshiba Recovery disk from here:


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I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

The reason I want to access is:
I have a Toshiba l350 with a partly installed windows here. At the moment, it gets "Starting Windows" and "The instalation program is started services" (in Norwegian) whichs stop with a popupbox saying "The computer unexpectedly restartet, or an unexpected error occured. The insatllation cannot procceed. To install Windows you have to click ok to restart the computer. Start the installation process again.".

What started the trouble was that during the last part of the installation (after Win7 became usable, but before everything was setup), escape was pressed and the computer was used normally.

Answer:Satellite L350: Can't access recovery partition by pressing 0

> I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

I assume you are using an European notebook model and therefore you should try this;
- Press F8 while notebook powering up.
- Then choose ?Repair my Computer?
- Then ?Toshiba HDD Recovery?.

This should allow you to start the Toshiba HDD recovery process.

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I bought my Satellite A660 today. Because it was a show room model, the vendor performed a (very lengthy) factory settings reset.

On this laptop I see only one single drive partition (volume) visible : C-volume of 560 Gb.

On the Disk manager there are 4 partitions in total :
- recovery partition :1.46 Gb
- primary partition : 25.05 Gb, which I can only delete, no other function is possible
- primary partition : 9.61 Gb, which I can only delete, no other function is possible
- primariy partition, system, start-up, ... : 560 Gb = C-volume

I assume that the 2 primary partitions (25.05 and 9.61 Gb) are hidden partitions used for resetting to factory settings. I know that it is best to leave these alone ; you never know. On the other hand, why would there be two ?

I can free up approximately 280 Gb for a new partition.

When I try to create a D-volume, the system informs me that this operation requires dynamic drives and next states that there is insufficient disk space to perform the action.
When I browse around for help on some internet fora, I learn that the standard Windows can only support up to 4 partitions.

If this is indeed the case, which of the partitions can I delete to allow me to create that second volume ?
If there is another reason why I can't create my second volume (D), can someone explain me what 's wrong and how I can fix it ?

Kind regards

Answer:Re: Extra partition on Satellite A660

At first I must say that nothing is wrong there and if you have well running operating system at first please create recovery DVD using preinstalled ?Toshiba Recovery media creator?. For recovery disc creation use DVD-R medias only.

So after doing this you can make experiments with your new Satellite notebook and optimize partitions. If something goes wrong you can use created recovery DVD and install OS again.
For this purposes use ?Out of box? state.

You know I have Satellite A660 and have tested all recovery options to see how it works exactly and what happen using every available recovery option. The whole thing is not so bad but maybe a little bit complicated.

In front of me I have original preinstalled A660 and open disc management and the situation is a little bit different as on your notebook.
Follow partitions are shown:
# 1,46 GB (Recovery partition) ? please note this partition has nothing to do with Toshiba recovery procedure
# 453,89 GB partition ? it is C partition shown in Windows Explorer
# 10,46 GB hidden partition ? on this partition is saved Toshiba recovery image so if you want to use HDD recovery option do not delete it.

So I really don?t know why do you have 4 of them.
I recommend you to do follow:
# create recovery DVD
# install OS again using HDD recovery procedure (F8 at start-up > Repair my computer) and chose option ?Out of box? state.

When recovery installation is finished you will have the same HDD partitions state as me.... Read more

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Recently my hardd rive crashed and it had to be replaced. Then I used my recovery media to restore it. But now when I go to disk management I see 3 partitions.(earlier it was 2 I believe- in the old HDD)


Partition-1 1.46GB Active Recovery) HIdden
Partition-2 580GB Active (c drive)
partition-3 12.5GB Active (HIdden) ( know toshiba recovery stuff is here)

Does anyone know if I can delete the first partition and just have two?- only 15mb/1.45gb is used can I resize it?
I this the same for everyone or is it just me?

Thanks a lot


Answer:Satellite A660 - Question about hidden partition

Hi wsb123,

> Partition-1 1.46GB Active Recovery) Hidden
This is the Windows recovery environment partition. On this HDD are files for system repair if Windows can?t start anymore. It?s a Windows feature and has nothing to do with Toshiba. This partition you can find on all Windows 7 installations.

> Partition-2 580GB Active (c drive)
With other words the ?main? partition because on this one Windows is installed with all your files. Nothing unusual ;)

> partition-3 12.5GB Active (HIdden) ( know toshiba recovery stuff is here)
As you already wrote it?s the Toshiba recovery partition for recovery files.

So I don?t understand the problem. Everything is normal and if you install Windows from recovery disk you have at least 3 partitions.

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I've just recovered my laptop to the factory default settings. everything is ok till now... After installing the 55 drivers utilities and other stuff (automatically after first boot) it restarted and now when it starts normal or in any other mode except Safe Mode comes the ''Welcome'' screen and ''Preparing your desktop...'' the screen turns blue the pointer comes up and it stucks...

I mean is not loading, I can't even run the task manager. Any ideas ?

Answer:Satellite A660-10W not loading after recovery

It is not easy to say what is wrong there. Unfortunately there is no way to force your notebook to finish recovery installation and prepare OS for first usage.

All you can do now is to set BIOS to default settings and try to install recovery image one more time.

Do you use HDD installation or created recovery DVD?

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Hello ,

I want to download the DVD restore Toshiba Satellite A660-148, and I format the HDD recovery partion. Please Help me to restore my laptop to the original factory condition !!
his first OS installed ! TOSHIBA inovation ....

Answer:Re: Need recovery image for Satellite A660-148

Hello tarek

Recovery image cannot be downloaded. You must create it on your own using preinstalled ?Toshiba recovery disc creator?.

If you have formatted recovery partition it cannot be created anymore. Now you must buy original recovery DVD under

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I recently bought Satellite A660 and laptop got infected with virus can not start any program even couldn't make any recovery disk. So i try to read FAQS and as per that i tried to make default factory setting from Hard drive.

I follow the instructions "Press 0 & Power Key combination" to boot from hard drive to recover system.

Doing System Recovery from Hard Disk Drive still asking for disks. So in this case is there is any solution. please let me know how can i do system recovery from Hard drive.


Answer:How to start HDD recovery on Satellite A660 ?

Can you please tell me which notebook model do you have exactly (A660-xxx)?
Is this European or US model?
> Doing System Recovery from Hard Disk Drive still asking for disks.
I don?t understand this. Can you please explain it a little bit better?

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I'm trying to order recovery disc for my A660-149 from
But it says my serial nor my part no is not valid. I know this model is quite old but I can't find anything about it on Toshiba site.

I really really need that recovery disc.

Answer:How to order Recovery Disc for my Satellite A660-149?

You have visited wrong side. For European notebook models you cannot use US support page.

Please visit
I hope there you can order original recovery disc for your notebook model.

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My A660 came with windows 7.
I am planning to install Win 7 Pro.
I was wondering if i format C drive leaving 2 system partitions (one restore) will i be still able to use toshina autimatic restore? - or will the boot setting get erased too after the format of C: .

I feel the recovery partionds and boot info are all in system folder and I wont format that?

Thanks guys

Answer:Satellite A660: Can I use HDD recovery after formattg C drive


As far as I know you will not be able to use the HDD recovery option after the installation of other Windows OS?
The HDD recovery would be available only with Toshiba preinstalled image.
The new installation would change the master boot record and the boot pattern would be changed. I assume the HDD recover option would not be available in new menu.
So create a recover disk firstly before installing any other OS!!!

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I've recently purchased a A660-11m which I was pleased with for a couple of months and then it started to crash/freeze randomly in windows. I would be doing something and then it would just freeze indefinitely, requiring a 5 second press of the power button to manually switch it off. The fan and hard drives would continue to work if it was doing something, or they wouldn't if i wasn't doing anything at the time (this has happened four times). After this happens the only thing to do would be to reinstall the entire operating system using the manufacturers recovery disk. The computer would then work fine for between a couple of days or a couple of weeks (never more than 2 weeks) and it would freeze again requiring full reinstall. I had been reinstalling my programs each time but i stopped on the last 2 occasions and it made no difference.

After the computer crashed it would then refuse to boot into windows. It would always get stuck just when the windows sign appears. I would know it had crashed as the 4 colored dots wouldn't appear. The computer would just hang at this point, continually getting stuck there after multiple manual reboots. Once and only once it booted in to windows on its own, but it took nearly 30 minuets and the computer was extremely slow and unresponsive. The computer will sometimes boot into safe mode, but it varies. I have tried the startup repair and every step of system restore, but none of these work.

I have taken to using Acronis true im... Read more

Answer:Re: Satellite A660-11M - Random freezing after recovery installation

Update the bios at ver.1.60 if you have not already done it.

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I buy toshiba recovery from site. Where I can look my order status? I send e-mail to: [email protected]

But on e-mail I haven't received the answer.

Answer:Satellite A660-156 - Order status for recovery disk

Hi buddy,

When did you order the recovery disk?

Normally after ordering you get a confirmation email and I think it takes some days until you receive the recovery disk. Maybe you must wait some days more?

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Toshiba Satellite A660 came with preinstalled Toshiba recovery software I just wana know if i delete windows will this backup have windows and all the software with it or im i only backing up the software installed and not the operating system.

thanks guys

Answer:Satellite A660 /question about preinstalled recovery software

Yes this back up will have windows plus software it came with. Make sure you make the DVDs thought before deleting windows. If you delete the MBR toshiba restore wont work unless you have the recovery DVDs.Better yet if you make a USB recovery backup.

If you have qestions you can ask.

if this answerr helps please click anwer or helped.

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I have 3 questions :) #

1 - I have burned a dvd copy of recovery media, on a A660 k17 laptop.There are two partitions on the disk which i believe are there for recovery.The first is 1,46 GB and says that it is for recovery and another hidden partition of 8,29 GB..and i suspect that the first one contains the recovery wizard and the whole enviroment into which one will get through system repair and the hidden disk contains the actuall data with windows,drivers and so on.Can i delete these both?Mainly i ask about the first,if it isnt necesary for the system to boot or something after i recover the laptop to factory setting.

2 - and i also want to leave my partitions so that i dont have to partition the entire 600 GB C drive again.I have a D drive created but there is this reply to a thread already in forum
that says that when i leave the partitions i have created myself, than the recovery will not be available.I have a copy on dvd but only to be sure i dont mess something up.

3 - When i want a clean system without some of the software that was preloaded on the oem recovery disk.. i have to use windows recovery? or it will be the same as the toshiba one?
Thanks for possible reply :)
Nice day :)

Answer:Satellite A660-k17: Can I delete both primary partitions used for recovery?


I?ll try to give some answers. ;)

First partition belongs to Win7 and it has nothing to do with Toshiba recovery image saved on HDD. This hidden partition is reserved for Toshiba recovery image. First partition should not be deleted. This small partition will be created before Windows installation starts. Leave it as it is.

Hidden partition should be there is you want to use HDD recovery installation but now when you have created recovery disc you can delete it and get more free space on HDD. If something goes wrong you can use created recovery disc for OS installation.

As I already wrote, when you have recovery disc you can do whatever you want but take care about this disc and place it on safe place.

Using created recovery disc you will have ?factory settings? again and preinstalled OS as on the first day after purchase. If you want to have own OS installation you must use Microsoft installation disc.

If you have more questions you are welcome.

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I have problem with my Toshiba Satellite A660. Sometimes when I play games it freezes and I can't even move the pointer I all freeze then I have to shut it down with force.
One time it freezes during a recovery and that what make me worried about it would be a high (amount of money) problem.
I tried to take it to a what it call itself a Toshiba-service company and they told me that the problem is solved but it didn't.

So I hope any would help me I?m in a bad situation here.

Answer:Satellite A660 freezes during playing games and recovery


I understand your situation but to be honest, I don?t know how to help you.
I don?t know what the service has solved and what they have done with your notebook but what you can do is to install OS again using recovery image (DVD or HDD) and watch carefully what will happen in the future.

While gaming, be sure your notebook is placed on the desk and cooling fans should not be blocked with some paters, books or anything else. before you start the game switch notebook to high performance power plan and be sure that cooling method in this power plan is set to maximum level.

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Is it possible to extract the OS from the recovery cd's that you make?

Answer:Re: Satellite A660 - Extract Windows 7 from recovery disks

Yes, it's possible but you won't get Windows 7 installation files but the image of the system just before the very first factory run. Anyway it could be useful on another Toshiba notebook replacing Vista.

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My girlfriend's Toshiba Satellite A660 laptop 500gb hard drive seems to have died.
I have it attached to my laptop on a sata dock and am running a data recovery program since nothing was backed up. The recovery is taking forever, though, and she really needs her computer for work.

Since the hard drive may be damaged anyway, I'm considering buying a new hard drive and installing it into the Toshiba.

How can I do this without a recovery disk, though?
The old drive had a recovery partition on it, I think, but that seems pointless with a new drive.
Her OS was Windows 7 64-bit home edition.

The product key is on the bottom of the laptop.
I live in Turkey and so I don't think there's a Toshiba store nearby.
There are individual computer stores, so I'm confident I can buy a new internal hard drive (I was able to find the sata dock here), but need to know what to do to install the software, etc.


Answer:How to install Windows without recovery disk - Satellite A660 with new HDD

> How can I do this without a recovery disk, though?

You need either the Recovery disk or you will install the system using Microsoft Windows disk.
The necessary drivers can be found in internet on Toshiba EU page.

The Recovery disk can be also ordered here:

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Hi, all.

I am now running a recovery procedure for A660-11M. I used a recovery CD bought from Toshiba.
Everything went well until the recovery is stuck in the loop of '*Now Rating System Performance*'.

I found a similar case where a person solved problem by forced restart. I did, too, but when it turned on, the loop started again.

I am wondering if there is anyway to stop this rating. It does not seem very important in the end.

Thank you.

Answer:Satellite A660-11M stuck in loop during the recovery installation


You should run the HDD recovery again.
This means you have to power up the unit
- press F8
- then choose Repair my Computer
- Then choose HDD recovery and
- Recovery to out of the box state.


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I like my windows fresh. I dont like to have programs I dont really need. I tried uninstalling some of them but they still leave unwated parts behind. So is there a way to stop the factory reset on A660 before it installs drivers and other software. So I can install the updated drives and the programs I want.

I did notice that I can exit the program that installs Windows when it comes to the desktop when using ctrl-alt-delete. Thing is it would start again once the computer restarts so I need to remove that program from being loaded at start up. Can anyone share any ideas?

I would be really good if Toshiba lets us decide what sort of programs we want in our computer.

Model Satellite A660 97u. windows 7.

Answer:Satellite A660 - Custom installation from recovery disk


I don?t think its bloatware. It?s necessary tools that you can FN keys, webcam, etc. Notebook with a lot of hardware needs much drivers and software. Furthermore you also get a lot of tools that makes computing easier, like burning software, Toshiba Bulletin Board, etc.
If you don?t like this software, remove it but it?s nice from Toshiba to deliver such software with notebooks.

But to answer your question: Custom installation is not possible because recovery disk contains a ready image of factory settings, no single files.
Therefore you have to use a Microsoft disk.

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MySatellite A660 i7 1.73GHz with Windows 7 hang today on startup. When I restarted I would get to the start Windows in safe mode or run start up repair. Both option would hang. I would also sometimes get ERROR : F3-F100-0003.

I used my recovery disks (which I have used before with no problems) but on the first round it hung on the creating partitions. Now when I start I dont get BIOS only "BOOTMGR Missing Press Alt Ctrl Del to restart". When I press that I get a small blinking bar in the top left and nothing further.

I got this 8 months ago from JB HiFi.

Does anyone know what might be wrong or any way to fix it?

Answer:Satellite A660 (PSAW3A-07U00R) - Recovery error


The BOOTMGR error message you get because recovery installation didn?t finish properly. So no OS is installed and the computer can?t find Windows boot manager.

Either you get the recovery error message due scratched disk and so the files can?t be read properly or it?s hardware malfunction.

Easiest way to check this is installing Windows from a normal Microsoft disk. If this works it seems that the hardware is working properly but the recovery disk is the problem. All drivers and tools that you need after Windows installation can be downloaded on Toshiba website.

But if you want a new recovery disk you can order it here:

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My problem is that: When I try to open the TOSHIBA Recovery Media Creator application gives me the next error: "CAN NOT get information from the disk controller" with the options Accept or Cancel, when Accept then gives the next error --> "there has been an unexpected error. out of this application and restart it. Error code: 0d00f6-49-00000001" then accept next error "there has been an unexpected error. out of this application and restart it. Error code: 0D0172-49-00000001" Then accept, the application open correctly.

Please, I need a solucion of the errors, Thanks.

Answer:Satellite A660-13Q - Error when opening recovery media creator


> Then accept, the application open correctly.
And then you can create the Toshiba recovery disk successful?

If you can create the recovery disk properly it?s not so important in my opinion because normally you start the program once and you will not need it anymore.

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Finally, after about 2 months, I ran the Toshiba Recovery Media Creator.
It kept reminding me to do so every time I opened the laptop.

Now, though, everything works at a VERY slow pace.
What can be done to solve this problem?

Thank you

Answer:Satellite A660-10W: Toshiba Recovery Media Creator kept reminding me


Do you want to disable this notification?

You can do this is msconfig. Start the msconfig go to startup tab and uncheck process which is responsible for the Toshiba Media Creator notification. Save the changes and reboot the unit.

By the way; it would be advisable to clean the OS and registry using CCleaner. This tool is for free and would delete all temporal files

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Unfortunately my disk is broken completely and I am not able to boot it anymore. Is there a way to download somewhere the data from the recovery partition?

My Model: Satellite A660-16Z (italian model)

Operating System: Windows 7

Next I tried to order from the web
the recovery image, but after inserting the serial number, the web-system shows me the message:

For your device no recovery medium can be ordered, because it comes either not from the region of Toshiba Europe, or it is too old for this service

thanks in advance

Answer:Satellite A660 Windows7 home recovery data needed

The notebook belongs definitely to European series so the only plausible reason why you cannot order the recovery disk is: notebook is too old.
In such case you can install only a clean Windows 7 system. The essential drivers are available on the Toshiba EU driver page and could be installed after the system installation.

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Referring to an old thread of mine...

I tried a while ago to update the BIOS from v1.80 to v1.90 (both through the Service Station automatic system update tool and the direct download of the BIOS updater).

Each time the BIOS updater ran, it aborted claiming that the battery was low (it wasn't), the AC power wasn't on (it was) and the existing BIOS version was greater than the new version (it wasn't).

The real problem seems to be that the BIOS version (as reported in "Toshiba HWSetup") is:

+BIOS Version = V234567890. 00/00/00000000000+
+EC Version = 1.80+

However, in the Toshiba PC Diagnostic Tool the BIOS version on the Basic Information page is correctly reported as 1.80

At the time I couldn't be bothered to blat my disk with the factory image and try again. I hoped that Toshiba would fix the BIOS updater to solve the issue. Didn't happen.

They released v2.00 of the BIOS in June 2011 and it still wouldn't update. So I backed up my data and tried to blat the machine back to the factory state. What a nightmare...

The recovery image doesn't work properly at all!

The first bit works (the initial partition creation and image copy), but after Windows starts and the Toshiba factory script kicks in, all manner of problems start.

First, the thing gets stuck repeatedly in a "system performance evaluation" process. This happens in several phases of reboots as drivers are installed. Then there are a bunch of scripting bug error me... Read more

Answer:Satellite A660-18N BIOS update & HDD recovery fails (re-visited)

In front of me I have 3 years old notebook. In last three years Toshiba has offered 3 BIOS updates. I don?t care about it and still use original version that I got with my notebook. I mean, why to change anything and start this ?risky? update if everything works properly and it does.

Many times I read here that people write about problems with BIOS update and damaged BIOS. Such risk is not worth for me just to have newer version.

Anyway, if you want to have all latest stuff on your notebook it is definitely your legitimate right. Generally speaking BIOS updates are tested before Toshiba offers them for download so I really don?t understand why do you have such problems. The issue with recovery installation is also strange.

Few months ago friend of mine has bought A660 and I helped him to create recovery DVD and we have also tested whole recovery procedure including all three options:
Recover to out-of-box state
Recover without changing the hard drive partitions
Recover to a custom size partition

Everything worked perfectly so I?m really confused about all you write.

Unfortunately I cannot help you with all this. When I could have your notebook in front of me to see what happen exactly, it will be much easier to understand all this.
I have updated BIOS on different notebooks and I was lucky because every time everything went well.

Your notebook has valid warranty so I recommend you to contact Toshiba service provider in your country and ask for some ass... Read more

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Hi all,

I recently bought a new Toshiba laptop and created a set of backup discs using Toshiba Recovery media creator.
Now this laptop turned out faulty and was exchanged with another one.
There was a slight difference in the software in that the faulty version had Office 2010 starter pre-loaded and the new one has Office 2007 Trial 60 days loaded.

As I already have created backup discs from the faulty model (which is of identical spec/model number) can I just recover the system using the backup discs from the faulty machine?

The reason why I want to do this is that I prefer the Office 2010 Starter version (as opposed to the trial version). Is the software recovery discs you create bound to that particular serial number machine or can I use them on the new replacement machine of identical spec?


Answer:Satellite A660 - Windows software and system recovery question

Generally speaking you can use it if both notebooks have identical part number (model number, PAxxxx).

Before you do this create original DVD for the machine you have now. If something goes wrong you can use original disc.

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Can anyone refer me to online instructions on accessing and/or replacing the HDD in the Toshiba Satellite A660?

I haven't been able to find such info on the web.

Answer:Steps to access & replace HDD in Satellite A660

This should help you.
*Satellite A660 HDD Replacement*

Additionally I found a great Toshiba Youtube account:
+Toshiba Europe Support Video Channel+

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I believe i need to update video drivers on my Toshiba laptop (it's a Satellite A660, but I don't think that's relevant).

I have tried to use the downloads page on the Toshiba website: It gives me no response, no list of products, nothing, whether I try to use the drop-down lists or enter my laptop's part number directly.
And it does the same using another laptop too.

Am I doing something wrong?
Is there another way to get to product downloads?


Answer:Can't access drivers for Satellite A660 on Toshiba support website


What Satellite A660-xxx do you have exactly?
Drivers for all Toshiba European notebook models can be downloaded from the Toshiba European driver page: -> Support & Downloads -> Download Drivers

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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Hi, I have a Lenovo 3000 N200 running Windows XP. Windows XP crashed beyond repair and I need to do a system restore. I do not have any Recovery CD's. I am told to press the "Lenovo Care" button. This gives me various options and option 3 is to press F11 to diagnose hardware or recover your system. If I select this, it is ignored and trys to boot Windows - obviously to no avail. I have checked the hard drive. I have run a disk test and all is fine. I have also connected it to another computer and can see the various partitions including the recovery. I have also been able to remove important data and back this up. I am therefore happy the hard disk is fine and the recovery partition is in place. Is there any way of getting the system restore to kick in? All help very much appreciated! Mark

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A couple of days ago I received my new brand Toshiba A660 12t. Everything is perfect except the fan noise. It is loud for me especially that I often use the laptop in the library. For simple tasks the fan works between 59% and 67%. I tried different things from playing with the power settings to upgrading the Bios and the graphic card but nothing has changed.

Now I want to turn it back and change it with the Toshiba A660-1FL. Why this one? Both laptops have the same characteristics and the same price except the Graphic card and the CPU. mine comes with Nvidia 330-m and I5-430. on the other side, the A660-1FL comes with the Intel integrated GMA HD and the I5-460.
I thought may be the Graphic card is the reason!!!
Does anybody know if the fan noise will be reduced if I will use a less dedicated graphic card? Shall I change? in this case is the GMA HD a good graphic card?
If somebody is using a Toshiba A660-1FL, could you please tell me if the fan is also loud?

I appreciate your help. Thanks in advance

Answer:Satellite A660-12T / A660-1FL - Which one has less fan noise?


nVidia GPU is powerful graphic card and mostly such cards are designed for gaming.
The Intel GPU is also a good graphic chip but it?s not powerful as the nvidia chip.
The nVidia chip would allow running apps much smother but it creates more heat.

This would affect the cooling fans which mean that fans would run faster and often.
So theoretically the notebook with Intel GPU should be a little bit quite.

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What is difference between models Satellite A660/0TK and A660/07R? Is it a revision?
And does satellite A660/07R come with integrated 3D vision IR emitter and Nvidia optimus graphics switch? U.S version is updated with the same. is it available now in Australia

Answer:What is difference between Satellite A660/0TK and A660/07R


Both notebooks you can compare on Toshiba Australian page:

The computers are similar but Satellite A660/0TK has 6GB RAM instead 4GB on A660/07R and better HDD 750GB instead 640GB.

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?


A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.


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hey guys, i just recently installed xp home on a new laptop which came preinstalled with vista. Unfortunately i was dumb enough not to check if all the drivers were available before downloading, and so am now stuck with a laptop with no audio and DVD capabilities. i did not make any recovery disks either, but i do however have a recovery partition on the laptop, the only thing is i dont know how to access it. i cant get into it at startup, cos when i press f11, absoloutely nothing happens, any help would be appreciated, thanks.

Answer:Recovery partition - How do i access it?

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I have a customer's HP Pavilion here at the shop.

The computer apears to have a recovery partition which should be accessible at the startup splashscreen by pressing F10.
I have tried numerous times, even switched out the keyboards, I still can not access the recovery feature.

Has any one experienced this problem before and is there a way to access the recovery provided by HP?

If all else fails I will just nuke the drive and image our Hardware Independant Image of XP Home onto the customer's drive using Acronis Universal Restore.

Answer:Can't Access Recovery Partition

Could it be that the partition has been erased due to a previous OS re-install?

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Im trying to restore an HP a450n to factory condition. Problem is that my younger bro had previously tried a beta version of Vista on it (which has now expired) and system recovery does not seem to work. I have checked the drive with my other pc and could see that the partition was there. This pc will post and goes to the OS selection screen.

Microsoft Windows Xp Home Edition
Microsoft Windows XP Home Edition
Microsoft Windows Recovery Console

The first selection come back with the hal.dll missing and asks for it to be replaced.
The second gives a disk configuration error and says it cannot read from the selected boot disk.
I can access the recovery Console and can get the command prompt but what can i do there?
I just want to restore this pc. nothing needs to be saved. i hate to spend the money on discs when the info is right there.

Answer:Cannot access recovery partition

I'm no expert with recovery partitions gone bad... if you boot into the recovery console, can you browse to the HP recovery partition? If so, maybe there's a setup.exe file or something similar you can launch. If not, HP usually offers recovery CDs to their customers for a minimal fee. A friend of mine was in a similar situation last year. He contacted HP thru their web site and was able to get a set of recovery discs and only paid shipping. He received them 3 days later and it only cost about $30. Here's a link that may help:
The 3rd and 4th options are probably the most relevant....

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Question:  How do I restore to the factory settings/ perform a factory reset when it is not listed under the System Recovery Options, but there is an active recovery & healthy partition?When I attempt to factory restore or access the recovery partition, Dell sometimes has it listed in the Advanced Boot Options, but a lot of the times it is not listed. I will have the following options: Repair Your ComputerSafe ModeSafe Mode with NetworkingSafe Mode with Command PromptEnable Boot LoggingEnable low-resolution video (640x480)Last Known Configuration (advanced)Directory Services Restore ModeDebugging ModeDisable automatic restart on system failureDisable Driver Signature EnforcementStart Windows Normally After clicking "Repair Your Computer", I am presented with the following options: 

Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command PromptTypically, "Repair Your Computer" is how I have performed the factory restore.  However, this this did not work this time and has worked on some of the previous workstations.  To verify there is a recovery partition, I performed the following steps: Start > Right Click on Computer > Manager > Computer Management > Storage > Disk Management Under Disk Management, the recovery partition is listed with the following information:  Healthy, Active, Primary Partition and has 14.65 GB. Hopefully, this is not too wordy, bu... Read more

Answer:How to access recovery partition

Two crucial pieces of information you left out--operating system and model computer. Those should always be mentioned first. If you need installation media try the Create Media web site.

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Question: How do I restore to the factory settings/ perform a factory reset when it is not listed under the System Recovery Options, but there is an active recovery & healthy partition?

When I attempt to factory restore or access the recovery partition, Dell sometimes has it listed in the Advanced Boot Options, but a lot of the times it is not listed. I will have the following options:

Repair Your Computer

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement

Start Windows Normally

After clicking "Repair Your Computer", I am presented with the following options: Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt

Typically, "Repair Your Computer" is how I have performed the factory restore. However, this this did not work this time and has worked on some of the previous workstations. To verify there is a recovery partition, I performed the following steps:

Start > Right Click on Computer > Manager > Computer Management > Storage > Disk Management

Under Disk Management, the recovery partition is listed with the following information: Healthy, Active, Primary Partition and has 14.65 GB.

Hopefully, this is not too wordy, but I... Read more

Answer:How to access recovery partition

Did you search the BIOS for an option "Factory Recover"?

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Hello, I have an Acer Aspire V5-123-3824 bought in Sao Paulo. It came with Portuguese Windows 8, so I installed another Windows 8. Now I would like to restore the original windows 8 in order to do an upgrade to windows 10. Of course, the Acer recovery management applicatoin is gone. I have tried ALT+F10, but it just opens the windows recovery menu which did not help. There is the PC restore option in the Troubleshooting menu, but it just asks me for an installation or restore medium. I ran the Ubuntu boot repair tool, which shows me that there is a recovery partition (sda5) - the whole log can be seen here: guess it is the Acer recovery partition, but I cannot access it. What can I do?

Answer:Access recovery partition

You don't really need to restore the original windows 8 to get the free upgrade.  You can view the orginal OEM windows product key from the BIOS....from a command prompt. To get to a command Shift-F10 when you see the screen below when you boot either windows 8.1 or windows 10 installation media:  You don't need a key to install the vanilla windows 8.1 as it is automatically retrieved from the bios.  Also,you don't need to restore or install windows 8 to get free windows 10 upgrade.  Microsoft changed the you no longer have to do that. However you will at some point need to enter your original OEM windows 8.1 key to get the free upgrade (to activate Windows 10)....if you clean install Windows 10 for the original activation.  After a successful activation, subsequent clean installs of Windows 10 don't require a key as the digital entitlement will be saved on Microsoft's servers.  Again, you don't need to install windows 8.  You can just go directly to windows 10. But if you want to try to re-link your Acer recovery partition and create a factory default Acer OEM Windows 8.1 recovery drive, read the posts by Ironfly in the link below.  And then you should be able to reset your PC to factory condition using the USB recovery drive.  Try to create a USB factory default recovery drive without using the reagentc.exe command ... Read more

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Hi All,

I use a Toshiba M30. Last week, I uninstalled the old version of Norton Antivus in order to install new version of Norton Internet Security. After uninstalling the NA, I found that my laptop worked not properly. I, therefore, formated C driver. Then, I could not access the recovery partition to reinstall the OS system.

How can I solve this problem?

Thank you so much.


Answer:Can not access the recovery partition on M30

Could you please be a bit clearer about the problem.

Are you trying to use the recovery CD? why did you format the C drive? When you say you can't access the recovery partition , how are you trying to access it? through DOS.

Sorry but your question isn't very clear and a little confusing. many thanks

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Relevance 59.45%

I have an HP Pavilion tx2150us laptop and I'm trying to use it's recovery partition to restore the C: drive back to factory default because it has been corrupted by some malware.

The thing is, I don't have HP's Recovery Disk and I know this computer has a recovery partition, but the recovery manager claims that it's not present. Even though, the partition can be seen in My Computer, but it looks like it's empty. I think the recovery partition is still good, but the malware is preventing it from being accessed.

Any suggestions?

Answer:Can't Access Recovery Partition

I believe the shortcut to access the Recovery partition in HP is by pressing the F11 key as soon as you power on the laptop.

You may want to give that a try.

Another way to force it to boot from the Recovery partition is to use a boot CD like GParted and make the Recovery partition the active partition. It's usually around 1.5GB but if it is there, it will be labeled accordingly.

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Before formating my computer I did put some important files for my future school in the recovery partition, and now I can't see them :

I'm sure my files are still here because the partition is still full and that it worked on another pc.
My computer is a Compaq with Vista.

Can you help me please? Thanks!!

Answer:I can't access the recovery partition!

I have read that a person can see these files using Total Commander and enabling "show hidden files" or you might want to download a small linux distro like Puppy Live CD and look at the contents with that. You will have to burn the iso image with something like Imgburn.

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For some strange reason I can't access my System Recovery partition by tapping F10 or holding it down, goes straight to XP logo screen and doesn't open up Sys Recovery. I don't know what the problem is, I have "Sys Recovery on all drives" enabled. So what exactly is the problem and why? was it deleted by accident or is it disabled through some where else.

I really need your help, I was always able to do a system recovery and now I can't.

please help.

Answer:Can't access my Sys Recovery partition

On my laptops and PC (different makes/models/brands/systems)it's F8, could that help?


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Hi guys...... I need to recover my os..... The problem is I bought a new ssd and added it and cloned my os to the ssd...... The recovery partition that my asus rog came with is in my hdd...... How do I access it and how do I recover the os to its original state.....
The hdd isn't showing in boot options in bios and I cannot set the recovery partition as active through cmd......
I have all my backup files but no os backup...... Can anyone help me.....
I had the same issue and asus fixed it for me...... I have to pay them again if I go to how did they do it?

Answer:Cannot access recovery partition in hdd

"The hdd isn't showing in boot options in bios"
Is the SDD brand new and you're trying to install it for the first time ? If so, in the BIOS boot settings, enable Legacy Mode and disable Secure Boot.

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I don't know when this started to happen, but I only noticed it recently.

On my BIOS menu, there is a note that says F10 = system recovery. When I hold F10 nothing happens; windows boots normally.
On the OS selection menu, I have options for windows xp and windows xp recovery console. If I select recovery console, it appears to load (like restoring from hibernation), but when it is finished loading I get a BSOD that tells me windows recovered from a critical error and to run chkdsk /F

Well I've run chkdsk /F in safe mode, regular boot, and before boot, but nothing happens.

The recovery partition is the only way I have to reinstall my OS or restore to factory settings. It is read only, and almost 9gb. It shows up as HP_Recovery (D:)

The only hardware upgrades that I have done between the last time I used this and now was a graphics card and ram.

So I have a few questions. First and foremost, how do I fix this? Is there any way to restore my system, even if I butn the partition to a disk?

Answer:Can't access recovery partition

You should have an option to make recovery discs, click programs/pc health and tools,hp recovery disc creator/takes about 9 cds.

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I used a windows xp cd to reinstall windows, but now I need to install the hardware for the audio, modem, network controller, and video controller.  HP does not have the drivers available anymore on the site. I am sure they are on the recovery partition, but I can't figure out how to access it.  I can't find any instructions on how to run it. Thank you for any help you can give me.

Answer:How do I access the Recovery Partition to run a recovery on ...

@JanetJ All your drivers here. REO

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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

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Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112


Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

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I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.

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Relevance 58.63%

I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

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I want to create 2 partitions in my hdd but I have no idea how to do it. I have 80GB hard disk. I have recovery CD and I want to ask if anybody knows is this possible to do it by that recovery cd.

Thanks for any help!!!!!

Answer:How to create partition in Satellite 105 via recovery CD?

Hi nina,

Use the Expert Modus with the recovery CD.

You make a Partition with the recovery CD

- Choose ?Expert mode? pressing number two
- Click OK and press ENTER
- Look in: must be selected to CD-ROM drive
In the middle window choose GHO file and press ENTER
- Using TAB button you must mark information about drive and so on and press ENTER
- Using TAB button mark again middle part of window (blue line) and with space bar activate ?New Size? box
- Put inside new partition size and press again ENTER button
- The question ?Proceed with disk load?? confirm with OK

or use the Partition Magic 8 this is a good and a simple Software for Partitions of the HDD.

I Hope this is a Help


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Relevance 58.63%

I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

Answer:Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

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Just bought an NB550D-109.
Pretty happy with it, but I do have a couple of questions though.
Is there a reason the recovery partition, labled Data, is half the size of the drive?

Can this partition be resized to give more storage without compromising the recovery wizard?

Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Or should I leave them installed and just disable them from startup?

Answer:Satellite NB550D-109 - Recovery partition

> Is there a reason the recovery partition, labled Data, is half the size of the drive?
To be honest I don?t understand your question. Recovery partition is about 10 GB and recovery image is about 8GB so I don?t understand what do you mean with ?half the size of the drive?.
> Can this partition be resized to give more storage without compromising the recovery wizard?
At the moment I?m not able to give you proper answer. Open ?Disc management? option, make a screen shot and let us see the partitions structure. Then I will be able to discuss about all partitions.
At the moment I can say one thing only: do not change anything. Changing partitions structure HDD recovery installation can be cancelled.
> Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Some of them can be uninstalled but I don?t know which of them you don?t need.
Let us know which of them you want to remove from the system.

One more thing: don?t make too many experiments before you have created recovery USB disc.
Please read Toshiba?s user?s manuals and pick up info about recovery installation and recovery USB disc creation.

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hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

Answer:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media -

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I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30


It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

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I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?


Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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Hi there.

I tried to install Manjaro Linux first and than Fedora 25 on my laptop, but after that I was not able to boot Windows anymore neither to access the Recovery hitting F11 at the boot. Furthermore, I couldn't find any Windows entry hitting F9. I think the problem is that I formatted the EFI partition, and even it had been created by Manjaro Linux installer I messed things up.

Finally I used a USB installer for WIndows 10 and followed this guide:

The system works perfectly if I boot Windows 10 now, but I can't access the recovery partition and I have two boot entries , just one working. I'm thinking that one could be the original one, and the other one was created when I used the Windows 10 iso downloaded from Microsoft's website to restore the boot.

When I try to access the recovery partition hitting F11 I receive this message:

Boot configuration file doesn't contain valid information for a OS
File: \BCD Error code:0x0000098
It's necessary to use restore tools

Please note this is a translation from Italian
From HP Recovery manager, started from Win10. there's written the restore is impossible because the Recovery partition was deleted, but I can actually can see it from partitioning tool. I've also tried to restore to a restore point preceding Fedora installation, but nothing changed.

Below, the HP Recovery Manager run... Read more

Answer:HP laptop - Can't access to Recovery partition

Unfortunately, the HP Recovery Manager is hypersensitive regarding anything that tampers with the Recovery partition. Folks have tried stuff like copying to an external disk (for safekeeping), and then later, when F11 didn't work anymore, copying it back -- but that apparently does not work.

The only proven way to restore it to working state is to do a complete factory reset using HP Recovery Media -- but that starts out by reformatting and erasing the entire contents of the hard drive -- but to get that, you would have to contact HP to order it, and since the US number does not ship media outside the US and Canada, you would have to contact HP support in your country to see (1) if they have it, and (2) if they will ship it to you.

Good Luck

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Hi guys.I need to recover my os.
The problem is I bought a new SSD and added it and cloned my OS to the SSD.
The recovery partition that my Asus ROG came with is in my HDD.
How do I access it and how do I recover the OS to its original state.
The hdd isn't showing in boot options in bios and I cannot set the recovery partition as active through cmd.
I have all my backup files but no OS backup.
I had the same issue earlier and Asus fixed it for me.So how did they do it?

Answer:Cannot Access Recovery Partition after clonig OS to new SSD

I fixed it.Thwre are two ways.
1.Download the original copy from Microsoft and install it. If your lap came with the original copy it'll take the key from bios. (Make sure you Download the Windows 10home, not the N edition or the single language edition)
Thw problem with this method is that you can only install in your hdd and then clone it to ssd again
2.Boot through a Linux CD and make a bootable USB outta your recovery partition and then use the same to install the os in your ssd.

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Hi. My "google-fu" isn't giving me a solution so I hope someone here can help.
About a year ago my laptop's HDD started giving errors so I replaced it. As far as I can recall, I did it by cloning the drive (but I can't remember using which program). I got everything working just dandy at the time but recently I've been getting daily BSOD related to ntoskrnl and from what I've read the solution to this is to re-install Windows.

But that's where my problem comes in. When I try to run recovery I get a message saying
"Restore failed - can not find image

I've attached a pic of my disks diskman showing I have a 13Gb recovery partition, Acer (C) and System Reserved (which I gave a drive number to try and access).

The system reserved shows as having 62.5Mb free of 99.9Mb (so its not empty), but if I "explore" it shows "folder is empty".

So how can I get to the recovery file?
FWIW, D2D is enabled in bios, and I've tried Alt-F10 - the computer just beeps continuously until I let go then starts up normally.

Also FWIW, I do have my old HDD in an enclosure so I can "pull" data off that if necessary (but that system reserved also shows golder empty despite using up space).

Lastly I do have some recovery disks BUT I suspect they are from my previous Acer (had a OOB failure so I returned it for an upgraded machine so I'm not sure how valid they are and the Windows 7 serial I have will most likely not matc... Read more

Answer:Need to access recovery partition - replaced HDD

It does not appear that the recovery partition has been formatted, so no recovery was placed there. The system reserved is boot info from the OS install, you can't access it.

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Hi,I am using T41 2373 , 1 year back I reformatted C-drive and installed the windows Xp from CD  from scratch, Now the Access IBM button does not work. I think i merged the factory partition as well . Is there still a possiblity of recovering the factory partition , where we dont need CD for fresh installation and for drivers. thanksHaydder

Either Most interesting or most hatred topic improves discussion power.

Answer:T41 Factory Partition and other Access IBM recovery

If you have a set of recovery discs, I believe it will setup your OS and recovery partition as well, but the drivers usually need to be updated anyway, especially on a unit that is several years old.  I think there is a way to keep the recovery upto date by imaging your drive, but someone else will need to advise you on that. If you want to check if your partition still exists, go to administrative tools>disc management and you should see the partition, which will be hidden from the operating system in other areas. If you have only one partition, then its been removed.

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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I'm trying to restore my laptop to factory settings, but nothing seems to be going right. When I interrupt startup with the Thinkpad button, there is no "Restore your system" option as the Service and Troubleshooting Guide claims.  I read elsewhere that this option can also be accessed by pressing F11, but this has no effect on my system. I'm fairly certain the partition still exists.  My visible hard drive partitions account for just about 74.5 gigs.  I can't find my specific system's specs, but IBM's website leads me to believe that it should be an 80 gig hard drive.  However, I temporarily disabled "IBM Predesktop Area" in the bios as I heard this would allow me to see the partition, and nothing new showed up in Windows Disk Management. I can occasionally access the Thinkpad Rescue and Recovery app, but I have never previously made a backup using that program and there doesn't seem to be a way to use the recovery partition.  Whenever I click on "Create Recovery Media" in the start menu, the program immediately crashes. My system is out of warranty, so I'm not sure if acquiring recovery media from Lenovo is an option.  I can see on-disk recovery being convenient (if it works), but why on earth didn't they also include a disk? Anyway, thanks for any help you can give me,BartoHP Edit:  I did a quick scan of the first page before posting, but somehow missed this Read more

Answer:Z61m Can't Access Recovery Partition

you can obtain the recovery media even if you are out of warranty, 50 USD.

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I need help F9 doesn't work and my computer has been slow after I got rid of a trojan vundo. Also if there is any chance of you guys helping me to reformat my computer using someone else's disk.

Answer:How to access recovery partition on ASUS P5P 800?

It's usually a combination of 2 or 3 keys, not just F9. It can be tricky also, you have to hit the keys at just the right time
Is this board from a custom build?

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Hi guys

I have this problem here.... I run windows XP on a HP Pavillon DV2000 Laptop
I recently tried to configure my partition to dual boot with linux Ubuntu.Everything went well and worked except that now I cant do a system reinstallation using HP's software in XP.He just can't find the recovery partition.It say's the recovery partition can't be found and no software is available to reinstall system.but wether I open Easus partition master or Partition Magic,I see the HP_Recovery partition but no letters is associated to it, only a *..... maybe that is the problem....

thank you very much

Answer:Solved: can't access recovery partition with XP

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Hello, im in desperate need of help, my computer started acting up a couple of days ago, suspecting that it was a virus, i run Microsoft Security Essentian and Malwarebytes, they found a couple of infections an cleared it, after restarting my computer i got a blue screen right at the windows log on screen. Thinking that the virus my had damage some of my video drivers, i logged in to safe mode,and now is that things started to get weird. My Administrator account is completely gone, and even if i reactivate it, once i re-starte my computer it desapear again, thinking that i had something on my start up, i created a new account and deleted my old one, but again, upon restarting my computer, the new account is gone and the old one is back again, and all the changes made in the computer are gone, bringing it back to the point were the virus was removed. I figure that a factory restore would solve the problem, but when trying to access the restore partition tru the windows " repair my computer" option on the start up, i get prompted to enter my user id and password, but none of my users seem to be valid, can someone please help me, im desperate lol.

Answer:Can't access vista recovery partition

If you can get a copy of Spybot Search and Destroy (free) and get it loaded. I would run it (with the internet off and after update)then go to start menu, programs, maintenance, and do a system restore.
I don't think it will do any good to change accounts and I would run msconfig and see whats in the startup.

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Is there a list of recovery partition access keys on the net? I know that Dell use Ctrl-F11 after POST but was hoping someone has posted a complete list?Thanks in advanceDavid McMahon

Answer:Recovery partition access keys

Are you trying to access the recovery partition on your computer?What model is your computer?

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Hello, I have a lenovo G575 and I've recently tried to sell itas I have a new model. I can't because the laptop can't be restored to factory settings. When one key recovery system is accessed and a restoration option chosen the display reads 'cannot access recovery partition'. This is strange as I have had it repaired so the recovery partition must be in there or the laptop woud not have been able to function when i got it back (I assume).  I would greatly appreciate anybody who can hep me reset the laptop to factory settings, you would be saving a broke student 100s of pounds.  A potential solution I have thought up is to download someone else's back up for the same or a similar model of the laptop (G575) and I could use that to hopefully restore the laptop. I assume since the backup is esentially a file if I download it from somewhere else that copy may have be sufficient.  I would need anyone with the lenovo g575 or similar to upload a backup so that I could downlaod and use it.  I greatly appreciate any help offered. Regards,A frustrated student


Go to Solution.

Answer:I need help urgently - cannot access recovery partition

hi suntochukwu,
Welcome to the Forums.
You mentioned that you had the computer repaired. Do you mean you sent it to Lenovo for service? If this is the case, did they replaced the HDD?
The error "'cannot access recovery partition'" might mean two things:
1. The recovery partition is not there or
2. There's no OEM image stored in the recovery partition to use by the OneKey Recovery app.
To verify if the recovery partition is intact, try the following inside Windows:
1.  Press the Windows key? +R, type diskmgmt.msc and press Enter. On the disk management, check if the Recovery Partition is visible.
- Link to picture
2. If the Recovery Partition is intact, ensure that it's hidden
- Link to picture
If you still can't make the OneKey Recovery to access the recovery partition, you can opt to:
Option 1:
Call Lenovo and request a copy of the recovery disc (fees may apply)
Option 2: 
if the machine comes with a preloaded copy of Windows 7 Home Premium 64Bit, you can:
a. Download a Windows 7 Home Premium 64bit ISO from this website
b. Create a bootable Windows 7 USB Flashdrive using this method.
c. Use the bootable flashdrive that you created in Step b to install a fresh copy of Windows and use the Windows 7 product at the back of the unit to activate Windows.
You will need to manually install all the drivers from the lenovo website
Re... Read more

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Hello!I need to reinstall Windows Vista on my Dell Vostro. Somewhere along the way, I lost the recovery discs. But, there is a recovery partition on the computer. I have tried F8, F2, and CTRL+F12, none of these allowed me to access any kind of recovery options (or repair your computer). I have done a lot of reading and googling looking for a solution, but I have reached a dead end. Can anyone offer advice as to what is the easiest and most cost efficient way to get this accomplished?Thank you in advance for your help!

Answer:How to access Recovery Partition (No Disc)

Welcome to CH.On first post it is important to provide as much info as possible. Recovery partition methods vary by manufacturer.  So we need to know the make and model of you computer. Is it a laptop? Is it a Toshiba? It makes a difference.The recovery discs for Windows 7 and 8 will attempt to repair the present installation and patch over any bad places in the system. But it does not install additional material the comes for the OEM (Original Equipment Mmaker). That material, if present, is in the recovery partition.What I mean to say is that the recovery partition is not a standard module of Windows. It is an option offered by the OEM.If you have made radical changes to the computer system, the recovery partition might not be available. It is a non-standard partition. Also, extensive damage to the system may make it hard to use the recovery partition. You have to check with the OEM.Also, the version of Windows makes a difference. My remarks above apply to methods used by the OEM. Now here is some more information specific to Windows Vista. But I have not tried it and do not know if it works in all cases. author speculates that it should always work. But he did not prove it.Quote... To make matters worse I didn?t have the recovery DVDs for the laptop. Thankfully, after hours of Goggling and a lot of swearing and frustration I came across a method in an article. This method s... Read more

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After uncsuccessfully trying to put a .GHO back onto the laptop, it will not boot or even go to the standard ThinkVantage RecoveryRestore interface, but instead presents me with the "There has been a signature failure" message. I haven't been able to locate a 98 boot/install disk so I have not been able to run fixmbr or fdisk ... but as I have access to the RECOVERY partition and the files on it, does anyone have any idea how I might be able to run that while in the WinPE environment or burn it to a bootable disk?

Answer:T61 will not boot, but can access RECOVERY partition

I'm certain many readers won't know that a GHO is a norton ghost disc image, so you really should explain. If you have a good disc image, then I'd seek help from symantic, otherwise I'd just reinstall, but if you're really using windows 98, then the recovery partition won't be of any help as I don't think that was ever an option on a T61, I've only seen them ship with various editions of XP and vista. 

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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Hello, 1,5 years ago I bought Toshiba C55D-A-13G and two weeks ago my HDD was broken, after that I bought new one, but now I don't have operating system because it was on recovery partition and serial key on laptop isn't a installation key for windows 8.1. So what can I do in this situation? How can I recover my recovery partition on new HDD?

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hi (again)

I'm trying find find the recovery key(s) for hdd partion if any one knows them I would be greatful

regards mat
thanks for your help

Answer:Satellite T110-11U - Where to find HDD partition recovery key?

Hi buddy,

Which keys you mean exactly? That?s not clear enough.

Furthermore the notebook doesn?t have a recovery partition. If you mean the Windows RE partition that is hidden, that?s not a Toshiba feature. It?s a Windows feature and has nothing to do with Toshiba.

The HDDrecovery files are stored on a second partition of the HDD. You can start this feature if you go in advanced boot menu and select ?Repair my Computer?. The factory image will be loaded and installed.

On the bottom side of the notebook you should find a serial number for Windows on a sticker. It belongs to the preinstalled Windows version can?t be used with normal Windows disks.

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I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.

So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.

My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?

Thank you in advance for any suggestions.

Answer:Re: Unable to use the recovery partition on Satellite L505D


To be clear: there is only one way to use recovery image saved on HDD and install it.
Exact step-by-step description how to do it you can read on

If this will not work, only way to do it anyway is to use recovery DVD. Question is: has your friend created these discs?

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Hello all,
Question for you , i have a toshiba and when i turn it on it doesnt give me a splash screen it bots right into the recovery partition what can i do so i can get my splash screen back and hange boot device ? I cant even get into the BIOS.

Answer:Toshiba satellite booting to recovery partition

Hold down the F2 key and then power-on the computer.

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I have satellite A300 with pre loaded Vista home premium OS, due to some reason I had to format the entire disk and I lost my OS recovery partition.

Can any one help me in getting my os partition?
I had checked with the service centers they said I can use the OS recovery partition of similar model.

So I request everyone if anyone can provide me the OS partition, I would be thankful to them.

Please contact me at [email protected]


Answer:Satellite A300 - I lost the recovery partition


I think you did understand something wrong.
On the Toshiba notebooks there is no recovery partition, they have a HDDrecovery folder that contains the factory settings.
I recovery partition that you mean is a Window Vista feature, not a Toshiba.
Here is a useful link to this:

The HDD recovery folder is stored on the second partition of the notebook. You can use the HDD recovery function if you go in the advanced boot menu, choose ?Repair my computer? and select the Toshiba HDD recovery function.
But I think this is too late now?

Did you burn the Toshiba recovery disk? Normally you can burn the factory image that is stored in the HDD recovery folder on a DVD by using the Toshiba recovery disk creator. Therefore you get always a remember message or popup that you have to do this.

If you didn?t do this and you want the Toshiba recovery disk you must order a new one. You can do this here:

I hope I could help you. Do you have more questions?


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I wanted to Format My computer.
I Restart My computer then Pressed on 0, and then choose the system configuration then Formate hard disk.

when I Restart My computer then Pressed on 0 Again , It Did not work

I did "nt find find operating system!

How do I recover operating system?


Answer:I lost recovery partition on Satellite C50-B863

Hi imksa

You have a problem now. Obviously you have formatted whole HDD and also deleted saved recovery image on recovery partition. This can be done if you have already created recovery media (USB or DVD).

I presume you don't have such recovery media, right?

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I have a satellite A500-134, the recovery partition drive shows that it is 100% free and HDD recovery folder is shown in the D drive (the laptop comes with 2 visible partitions C and D with 232GB each). I found the recovery drive partition when I was looking at disk management in windows.

So does this mean that I can delete the recovery drive as nothing seems to be in there?

Answer:Satellite A500-134 - Recovery partition is empty


Why do you want to delete the Windows RE partition?
On this partition Windows saves files to restore the computer or to fix problems.

Here is a good article about this:

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I have a friend?s Satellite L350 laptop which I attempted to repair, but the HDD is faulty, so badly I can't create restore disks. I cloned the image partition to another HDD (yes I created 2 partitions) which is a western digital, but for some reason when pressing F8 I can't get into the restore option, but I can on the faulty drive, is this because you have to use a Toshiba HDD only?

Thanks in advance


Answer:Re: Satellite L350-170 - cannot use cloned recovery partition

Hello Chris

It has nothing with Toshiba HDD. This option works when notebook is preinstalled with original recovery image. This with cloned partition will not work and HDD recovery option will not be listed in ?advanced boot options?.

Only when you install recovery image on this new HDD it will works.

One more thing: this old L350 works very good with Win7 32bit so if possible install it instead of using original Vista.

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Toshiba Satellite L850 laptop. PSKDGA-02Y012. The original HDD failed in workmates same laptop so we replaced both HDD after creating a recovery usb stick. Then used that to restore the OS to original OOB status.
That worked fine and laptop is running great but now I want to PUT back the Recovery partition (now only on the usb stick i think) to the new HDD.

Simple to shrink the HDD C: (partition 2) on the HDD but then how to transfer twhats on the usb stick (recovery usb stick) back onto the HDD?

Thanks for any help.


Answer:Satellite L850 - How to put BACK a recovery partition on to HDD?

Hello Minsik

When you buy new notebook you will get it with preinstalled operating system (recovery image). Original recovery image is saved on HDD on recovery partition.
Every notebook owner has option to make recovery image back-up and create recovery media. It could be DVD or USB media. You can do it using preinstalled Toshiba recovery media creator tool.
This tool will create bootable recovery media that can be used for original recovery image installation if there is problem with HDD recovery image installation or when HDD is defective and must be replaced.

In case that HDD is defective and must be replaced or notebook owner want to upgrade HDD you can install original recovery image using created recovery media (USB). After recovery image installation you will have the same situation as on first start after notebook purchase. With other words notebook will have factory settings again.

In this case original recovery image is already copied on new HDD and you will also be able to start HDD recovery installation. So there is no reason to copy recovery media onto HDD.
Please note: HDD recovery installation will work with factory settings only.

If you have more questions please feel free to ask.

Good luck.

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Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

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On my Satellite L450D-11V with Windows 7 Premium 64bit, Tempro today indicated there was an important update that replaces the recovery partition with a new one, to get over the problem of an error message on laptops with more than 4GB RAM. Even though I only have 3GB, it says the update is for everyone as you may upgrade to over 4GB in future.

That's all very well, so I downloaded it and tried to run the unpacked .exe, but half way through installation, it stops and tells me the update is only for 64bit versions of Windows 7....which mine is. I've only had it five days, it came with Windows 7 Prem 64bit, and I've definitely not used the 32bit downgrade DVD...and it clearly states "64bit operating system" in My Computer.

Answer:Satellite L450D-11V - Recovery partition update


Which update do you mean exactly? Can you post some informations please like file name, etc.?

Normally there is no recovery partition. There is only a folder called ?HDDrecovery? on the second partition where you can reinstall Windows from this folder. On Vista and Windows 7 there is a hidden partition but it?s the Windows recovery environment and has nothing to do with Toshiba.

Furthermore I don?t use TEMPRO because install the updates manually if it?s necessary.

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I shrank the C: Partition without touching the hidden Recovery partition (First partition on the HDD) and made a new D: partition for data.

Now the recovery program fails to find the recovery partition which is still intact and unchanged.

How can I get a recovery USB drive made now?

Is it possible to change the drive letter of the hidden partition so that the recovery program finds it?

Answer:Satellite C855-1GR - No HDD Recovery Partition Error - But there is!

I don?t know which OS do you use but first partition has nothing to do with Toshiba recovery files. First partition is WinRE partition and it belongs to operating system.

Your posting doesn?t offer some important info for better understanding.

Which notebook model do you have exactly?
Which OS is preinstalled on it?
Is preinstalled OS original OS that you?ve got with your notebook?

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My brother was playing with my laptop, apparently accidentally deleted partitions on my HDD recovery so that I can not pre-install the system now. What should I do?

Answer:Satellite Pro R850-15H - deleted recovery partition

Now you have two options:
1/ you can order original recovery image for your notebook model on

2/ you can install own OS version. All necessary drivers, tools and utilities you can download from

If you have more questions you are welcome.

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