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Satellite L505D Factory Restore from Recovery Partition Files Manually

Question: Satellite L505D Factory Restore from Recovery Partition Files Manually

Here's My Situation:

I have a Toshiba Satellite L505D-s5695 Laptop, and I had to put a new Hard drive in it, but not before I Copied the Recovery partition files over to an external Drive.

So I have No recovery discs, and no original Hard Drive.
Because of this, Holding "0" while booting, or F8 options to restore or get into the toshiba recovery utility do not exist any longer.

Is it possible to use Imagex or some other utility to restore the laptop to factory image with the Files that were on the original Recovery paritiion?

I'm currently playing around with imagex commands and the .SWM files,
but if someone knows the exact command line to use or procedure it would be of great help!


Below I've the Files I've retained on another Drive that were originally on the recovery parition:

? !V4_03_11.VRP
? !V1_05.VBR
? !V1_22.VRR
? !V1_24.VRC
? Module.log
? ????TI100760V00
? TI100760V00.INI

Message was edited by: dersmudo

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Preferred Solution: Satellite L505D Factory Restore from Recovery Partition Files Manually

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L505D Factory Restore from Recovery Partition Files Manually

>I have a Toshiba Satellite L505D-s5695 Laptop, and I had to put a new Hard drive in it, but not before I Copied the Recovery partition files over to an external Drive.
After reading this I must say that this will not work. You cannot simply copy these recovery filed on other HDD and start recovery installation. This will not work.
Either you can start recovery installation following Toshiba procedure how to start HDD recovery installation or you must create recovery DVD and use it for OS installation.

This recovery DVD can be used on every HDD. With other words, you can replace HDD with new one and use DVD for recovery image installation.

Following your logic everyone can make simply files copy and use it on certain notebook. It will not work.
Have you created recovery DVD following Toshiba advice/description about recovery disc creation?

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Hello Toshiba Community

I have a Satellite L505D-S5965 model and apparently, over the sumer, I did not have an anti-virus. Everyone in my family had used this computer and now it seems to me that it is infected with a lot of viruses. For example, now that I renewed my McAfee subscription, my computer doesn't run McAfee. I double click it and I just get the pop-up window from McAfee and it only appears white. Also, when I try to run browser programs such as Google Chrome and Mozilla Firefox, both of them don't even open.

What I wanted to ask is, how do I restore my Satellite L505D-S5965 to it's factory settings? I know that you might need a Recovery Disk, but is there another way?

Answer:How to restore Satellite L505D-S5965 to factory settings

You can try to do this using HDD recovery procedure >

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I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.

So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.

My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?

Thank you in advance for any suggestions.

Answer:Re: Unable to use the recovery partition on Satellite L505D


To be clear: there is only one way to use recovery image saved on HDD and install it.
Exact step-by-step description how to do it you can read on

If this will not work, only way to do it anyway is to use recovery DVD. Question is: has your friend created these discs?

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ive been trying to reset my Toshiba SATELLITE L505D-GS6000 and i get to the recovery wizzard and it says copying files.

After about a half a hour it it comes up with a error message saying it cannot read the files on the Cd.
Is there another way to restore it? or do i have to pay for new recovery cd's?

Answer:Satellite L505D-GS6000 cannot read files from Recovery CD


Possibly the disk is scratched or the CD/DVD drive laser lens is dirty.
Try to clean the lens using cotton wool tip and alcohol.

If this does not help, try to copy the recover disk to other disk using other computer.
Then try to restore the Toshiba notebook using the new created disk.

If this does not help, order a new disk.
For Toshiba US notebooks, check this:

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Hi I am new to forum and have very limited computer knowledge. I need to restore my Thinkpad edge 15 to factory settings but when I press enter to interupt normal setup, Rescue and Recovery workspace doesn't open. All I get is 3 options: to start up from temporary backup disc or something like that, enter BIOS setup, or enter normal startup. How can I access the Rescue and Recovery Workspace to access Full Restore? Any advice or help would be very much appreciated...PLEASE!

Answer:How to restore factory settings from Rescue and Recovery Partition?

Hello mate, Press F11 instead of enter.

__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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I wanted to install a different Windows 7 on my Vaio but when I selected a partition to install Windows on, it said:
"Windows cannot be installed to this disk. The selected disk is of the GPT partition style."
I searched online and found a program called GParted to fix the problem. What I didn't know was that it would delete all the partitions. I fixed the problem and installed Windows but I want to go back to factory settings. The problem is that I deleted the recovery partition. Is there any way to go ack to factory settings?? Can I download recovery files online?
Model no: SVS13A190X

Thank you

Answer:Restore Vaio system to factory settings w/o recovery disks / partition

If you just want some of the sony utilities, or drivers -

Sony eSupport - SVS13A190X - Support

If you want the whole recovery disc - you might have to ask them to send it.

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The user manual says I press F8 during startup, chose windows repair and then complete PC recovery from a hidden partition. Actually I get prompted to restore from backups I already did on the shown partition (Data). I can't find how to restore to factory settings with the hidden partition without the recovery media needed. Any clues?

Answer:Restore Satellite A120 to factory settings from hidden partition?


and there was really no media shipped with your computer? Just a recovery on harddisk? So, usually it should work when pressing F8 und you should come over that recovery point. Maybe you should choose the backup?

Would appreciate some feedback

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The C: drive on my wife's A505 is dying and it will no longer boot up. I thought I had created the recovery discs but apparently I did not. I'm trying to clone the two hidden partitions from the drive (only the C: drive has the bad sectors) then restore them to a new drive. After I image the partitions to a new drive, I run the restore by hitting '0'. I have been able to go through the prompts of the recovery but it stops and says partition creation failed.

Has anyone tried anything like this before?

Answer:Satellite A505 - Factory restore from an image of hidden partition?


So have you cloned all partitions (the whole drive) to new HDD or just some certain partitions? Usually if you clone everything you should be able to run HDD recovery again from new HDD.

But if your old drive had some defective sectors the HDD recovery could be affected and not working properly anymore.

By the way: Can you boot into Windows now with new HDD?

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Hi there! I Have an K430 desktop Lenovo with 2TB disc. When I bought it there was only one partition C: in entire disc + hidden 20GB recovery partition.I split the 1,95TB partition in two (1,75TB = DATA and the rest= C: SYSTEM)Now I have 7 partitions (PBR_DRV, SYSTEM_DRV, LRS_ESP, WINRE_DRV...) The OKR do not let me to clean ALL partitions to factory settings, but only C: SYSTEM partition. The others (mentioned before) are still there.Can anybody help me how to clean all disc to the factory settings, including all disc? I would like to see only ONE entire disc partition C: + hidden recovery, like when I bought the PC...Now I saw that you had already covered the topic. Can you help me please? It is urgent only for one reason; are several days that I'm looking for the solution, because my PC is in standby for new instalation and I have a lot of work to do with it. I would like to avoid to reinstall again all software that I work with, before I solve the partition's issue.If you can, please contact me direcly (I've posted on Lenovo Facebook page too (martanrene is my FB ID) Thanks in advance!Rene'

Answer:Restore - Recovery partition factory layout on 2TB Lenovo K430 disk issue

HiThanks for your reply! I promiss that the next time I will post on forum my future issues....sorry for to contact you direcly...I ment only one partition in disk management. When I bought the PC, there was only one partition (C: )in Win Explorer and in DIsk management there was the (C: )partition plsu an hidden 20GB recovery partition. The rest was clean.I have partitioned with MiniToolPartitionMagic Free. Infact only after the partitioning, where I've created the D: DATA partition (1,7TB) there appeared 7 the little partitions:PBR_DRVSYSTEM_DRVWINRE_DRV.... ecc. Now that I would to do, is to restore entire PC and disk to factory settings. I mean to "clean" with/without OKR utility all disk to initial partition tab = 2TB (C: ) I will try to explain you what I've did.I tried to make an USB 16GB FLASH disk with windows 8 utility and while I was creating I've turned on the "copy the hidden recovery partition from PC disk" too.When was ready I restarted PC with the USB disk and followed this instrucions: Then (yesterday evening) I started to clean all units on my PC (not only C: System) from the USB utility. Infact, it was the first time that entire proccess was extremely slow. AFter two hours was at 12%....Ok, this morning when I started the PC, there was to accept the same "Microsoft Licence, Language, Name, ecc...), but for the first time I  could review the "welcome" page of Windows 8 ... Read more

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I was creating the DVD recovery discs (Satellite L505D-S5983) and when creating disc 1 the following message appeared:

"failed to read the following file. D:/ZZImages/ZZImages/PREINSTZSWM (Error coded :020150-20-00000000)"
Tried twice and got the same error message again. Went on to create dvd 2 of 3 and 3of 3 successfully.

Any idea???


Answer:Satellite L505D-S5983 - Recovery DVD error

Before we start discussion can you please tell me which empty medias do you use (DVD-R, DVD+R, ....)?

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Gday guys, my toshiba satellite L 50D. stopped working. i was able to get into safe mode to backup my recent files. still did not fix blue screen of death. i did command prompt to error check etc etc. reported no errors but was very very slow - hours. ran ubuntu and it could not access C Drive. i was able to access reset/restore on startup. restore did not complete. so i tried reset - got to about 45% - did not complete. choose full reset/factory reset and gets to about 25% sometimes 40%. Takes hours!! still is incomplete and says 'there was a problem resetting your PC'.

i am (was) running windows 8.1 and do not have any recovery disks. my wife has a working L 50B that we bought at the same time - is it possible to make a recovery disk/usb from it and try and repair my L50D?
or what is the best way to get a recovery disk for this laptop?
appreciate any feedback and suggestions

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I did a clean install of windows 7 when I upgraded and no longer have the Toshiba recovery disk creator.
I can still boot the HDD recovery tool I did not delete this partition when I upgraded. I would like to be able to create a recovery disk for my system in case anything ever happened to my Hard Drive.

Where can I download he Toshiba Recovery Disk Creator tool? Is there another way for me to get a recovery Disk?

Answer:Satellite L505D-S5965 and Recovery Disk Creater


>I can still boot the HDD recovery tool I did not delete this partition when I upgraded.
Are you sure about that?
As far as I know after clean OS installation you will lose HDD recovery option. I have European notebook model and know for sure this option will be gone. US notebooks are not known to me but I believe it works on the same way. Check it out.

Generally speaking this option is available with ?factory settings? only and if cannot get ?factory settings? again you must order new recovery DVD.

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Hi There,
Hope someone can help me out?

I have a Toshiba Satellite A100, model PSAANA-04E005, running Windows Vista Home Premium, Service Pack 1, 32 bit. I am wishing to sell but have all my programs files stuff etc which I want erased and be able to pass on with system as basic as when I purchased. From memory (bought it Jan. 2007) I was given a Toshiba Recovery disk with this being able to do it's thing if I needed it but of course is no where to be foundI.

Is there anyway I can sort this? Anything I can download etc to do this?

Thanks heaps

Answer:Satellite A100 - Can't find recovery disk to restore factory settings


If you don?t find the recovery disk anymore and you want it to restore the original settings, ask an authorized service provider. The guys can get order a new recovery disk for you.
Do you have the address of the guys?

Alternative you can also sell the notebook without recovery disks. Just wipe the HDD before selling with HDD cleaning tool like Darik?s boot and nuke or another program.

But I think you will get a better price if it comes with recovery disks ;)

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Hi all.

I have modified the partion of my HDD, now the preistalled Recovery Partion is not available anymore.
I understand that in this way the partion table was modified and so the Recovery Partition cannot be found in order to restore the factory settings or to create a recovery disk.

However, the recovery partition is still on HDD and its contents seem to be correct.

Is there a way to make the recovery partition available yet?
(At the moment, I can use the lapton only by booting it from a"live cd")

Thanks in advance.

Answer:Satellite L50-A-1D6: restore the preinstalled Recovery Partition

> Is there a way to make the recovery partition available yet?
As I understand you recovery partition is still available but problem is that recovery installation tool cannot find it anymore. Recovery partition is visible only in case that notebook has original ?factory settings? and originally defined partition structure.

Unfortunately now you will not be able to start recovery image installation.
Have you created recovery media following instructions described in user?s manuals document?

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I accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside) and have tried to create my recovery disks using the 'Recovery Disc Creator' but it is telling that it cannot find the recovery partition :(

I tried fishing through the ini files for the recovery disc creator to find where it looks for the partition, but couldnt find anything...

One thing i have noticed is that now it is recovered, it appears as an NTFS fs (i think before it was an Unknown FS type??) and has volume label 'HDDRECOVERY'.

Any ideas as to how i can either:

a) trick the recovery tool into using the recovered partition
b) make the partition look exactly like it did before i deleted it, so i can use the tool as is.

Would really appreciate any help - want to make those recovery disks for my vista ultimate before i go dicking around and whacking backtrack on it :)



Answer:Restore recovery partition on Satellite Pro A200


> accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside)
I wonder how you have restored the deleted partition. Possibly the recovery partition parameters are not the same as before and therefore the 'Recovery Disc Creator' doesn?t work correctly.

Unfortunately, in my opinion you will be not able to trick the recovery tool if the recovery partition cannot be found.
You can only rename the NTFS FS partition. This can be done in the disk management console.
But I don?t think that this will solve this issue.

It seems you will have to reinstall the whole OS again using the Toshiba Recovery CD or the original Microsoft Vista CD


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I bought a HP laptop which came with Win 10 Home. Due to some reasons, I downgraded to 8.1 by clean install. Now i want to do factory reset to win 10 But i realised that my F11 hp recovery manager is no longer working.The recovery partitions are hidden and but the files are still there. My hard drive has GPT partition system, so I'm not able to set the recovery partitions active. Using some tool, i made a backup of files in the recovery partition. Is it possible to create any bootable usb recovery disk using the files from recovery partition or even make the f11 work again and restore my laptop to win 10. (Note: the problem is not restoring to genuine win 10 because the product key of the win 10 which came with my laptop is embedded in my laptop bios, so when i install win 10 home using any ISO, it gets automatically activated with the OEM key in my bios.)

The issue is about the factory HP recovery because i have to restore it to claim the warranty. When i installed 8.1, the recovery partitions went hidden. There is no longer the HP recovery push button option which i get when i press F11 during startup. I thought win 8.1 may not be able to recognise the partititons and files. so i did a clean install of win 10 and Installed the HP recovery manager software and the software says the recovery partition is deleted. But i can see very well that the partitions are still there and the files in it are not disturbed.

I need help from someone who know about recovery partitions ... Read more

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I have a friends laptop (a Satellite Pro) which fails to boot into Vista (even in safe mode) with a blue screen. I have tried booting off my own Vista CD to attempt a windows repair, but even that results in the same blue screen. To cut a long story short, I want to resort back to factory default, but the recovery CDs were never created.

I can access the drive contents (both the C drive and the data partition) by booting off a linux live CD. Is there any way I can copy the files oft the data partition, and create a recovery CD/DVD using these file?

Many thanks

Answer:Can I create recovery CD from data partition manually?

> Is there any way I can copy the files oft the data partition, and create a recovery CD/DVD using these file?
No. You cannot do this. What you can do now is to order original recovery disc from Toshiba.
Sorry but there is nothing you can do about it.

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I'm having multiple issues with my HP Pavilion g6 laptop-(4yrs old)-----I've done a little research and want to "wipe it clean to the day I bought it"---what's the difference in the three? I've already saved my personal files externally, so I've nothing to lose on it. I realize it's a several step process--recommend any links? thanks much

Answer:Factory Restore V Factory Reset V System Recovery

Factory Restore is to the state it was when you first got it.
You will then need to run 4 years worth of Windows Updates bit by bit - don't be tempted to allow Windows to update them all in one go. Choose them in block of say 10, chronologically, restarting the system carefully each time.

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I have a new ThinkPad Edge e530.  No SSD drive, just a 320 GB HDD.  Windows 7.  (Plan on setting up dual boot with Linux.) I created the recovery disks.  Right now I'm trying to reinstall from them, to ensure they work. (1) After I do that, can I delete the Q: (recovery) partition?  (Yes, I'm going to store the disks in a safe place; in addition, I stored the *.iso files on a different computer.) (2) The Lenovo recovery options listed on the Web and in the user manual are confusing.  AFAICT I'm not using OneKey Recovery.  It's not extremely important, but would anyone be able to list the various Lenovo recovery apps/packages/whatever?

Answer:Erase factory restore partition after checking restore disks?

Hi, dbuser
1) Yes. If you're recovery discs work fine, then it is perfectly safe to remove the Q: partition from the drive.
2) Do you mean the software that normally comes preloaded onto Lenovo computers, or Lenovo ways to do recoveries? Apologies in advance; I'm just unsure to what you are actually referring.
Hope it helps,

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

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I lost the restore partition on the original SSD that my Yoga 13 shipped with.  Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation?  I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself. Thanks for your help!Brad


Go to Solution.

Answer:Restore to Factory Defaults - Lost the Restore Partition

Good day and welcome to the community.
Have a look at the support pages for your Y13:
Available drivers and other support resources may be found there.
Hope this helps a bit.

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Hello, I just migrated my X240 OS (Win8.1) from HDD to SSD, and swapped the HDD with SSD. Everything went smooth, so instead of the 500GB HDD I now had a 500GB SSD. However, I thought it might be best to start 'fresh'and do a reset to factory settings. On the SSD (a clone of the HDD) I see all partions, including the Recovery partition. However, if I attempt to reset to factory settings, I get the message that Windows could not find the Recovery environment. I did make a recovery USB flash drive, but it doesn't help at all. Also, booting from the recovery USB drive does not work -the screen remains black when I try to boot from it. So, even though I still have the recovery partition and though I have a recovery USB, I don't seem to be able to do a clean install. Does anybody know what I'm doing wrong or how I can do the reset? If my recovery partition/USB flash drive fail, can I get a Win8.1 DVD/download from Lenovo perhaps? After all, I have a legitimate Win8 version and I think I took all reasonable precautions by creating a recovery USB flash drive... Any help is appreciated. Many thanks! 

Answer:Cannot reset X240 to factory settings with Recovery partition / USB Recovery drive

Following up on my post, I finally managed to do a clean install/reset to factory settings using my "old" HDD drive (the original drive from which I cloned to SSD) in an external casing via USB. So apparently the Recovery partition on the HDD was functional.However, I'm still not able to make a functional Recovery USB flash drive. I already made 1 in the past, and I just re-did this, but when I try to boot from the recovery flash drive, I just get a black screen and nothing happens. I noticed during creation of the Recovery flash drive, that I cannot select the option to copy the contents of the Recovery Partion to the flash drive. That's why the size is so small I guess: only a few hundred MB whereas the flash drive is 32GB in size. I presume this is the reason I cannot use/boot from the Recovery USB flash drive. Does anyone know why I can't create a proper USB Recovery flash drive?  All help is appreciated!  

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Hello, I don't have the recovery partition on my system anymore, but would like to reset my Ideapad Yoga 13 to factory status. Is this possible somehow? All the guides I've seen assumed that my recovery partition was still intact. Thank you for your time. Regards


Go to Solution.

Answer:Create Recovery Media/Do Factory Resect without Recovery Partition

To reset your PCSwipe in from the right edge of the screen, tap Settings, then tap Change PC settings.(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, click Settings, then click Change PC settings.)Tap or click Update and recovery, then tap or click Recovery.Under Remove everything and reinstall Windows, tap or click Get started.Follow the instructions on the screen.NoteYou'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.
Refreshing your PC without affecting your files

If your PC isn't performing as well as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings.

If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You?ll need to upgrade to Windows 8.1 after the refresh has finished.

Applications you?ve installed from websites and DVDs will be removed. Applications that came with your PC and apps you've installed from the Windows Store will be reinstalled. Windows puts a list of removed applications on your desktop after refreshing your PC.

To refresh your PC

Swip... Read more

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When I push the Q: recovery drive> Create recovery media, I get a message saying "Windows cannot find 'C:\Program Files (x86)\Lenovo\factory recovery\recovburncd.exe'. Make sure you types the name correctly, and then try again."How do I go about fixing this and creating a recovery disk?

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Hello to everyone!!

My cousin interrupted the first boot of Vista, resulting in an constant error while powering up the laptop (saying something about disconnecting a camera or a media player). I decided to perform a clean install of Vista Home Pre and everything rolled ok.

I have a back up of the HDD Recovery Folder and tried to burn a DVD using as prototype my recovery dvd (A200-1J0) which prooved non-bootable.
So, I would like to know whether it is possible to make a recovery dvd manually (meaning without the wizard mentioned in the user manuals) for the Toshiba A300-17N laptop.

Answer:How manually create Recovery DVD of Satellite A300

Something like this is not possible. If the HDDRecovery folder still exists on second partition please start your notebook and press F8 for advanced boot option. Use first option on the top for computer repair. Follow the menu und choose option for Toshiba HDD recovery.

Install OS again and create recovery DVD using preinstalled Toshiba tool.

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I created a Factory Recovery Media on a Flash Drive from Dell  Backup & Recovery Panel.
Do I still need to keep the Factory Recovery Partition (6GB) on my C:\ Drive? 
Or can I delete this partition and still be able to restore my Software back to it's factory image using the bootable Recovery media Flash Drive?


Answer:Do I need my Recovery Partition having a Factory Recovery Media.

Thank You for writing to us!
We would not recommend you to delete the factory image on the system,also please check the factory image that you have backed up.

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Hello,  I made the lenovo recovery cds but i have lost them. Anyway, i preserve the partition in my hard disk. Now i want to  restart the machine to factory defaults using the lenovo restore partition.  I try pressing F12 when the PC starts with the intention of botting lenovo partitionbut i havenīt got the option. The same with F11 How could i do that? Besides, i can't access to the lenovo partition Q: though it is in the system regards and thanks 

Answer:Restore with factory partition

Hi usuariodavid,
Thanks fpr posting,
In my experience when using the the Edge system upon I kept on hitting the F11 key repeatedly until the recovery comesup. In your post you did not mention your system model you have. Could let me know which system you? Maybe I can looks this up and confirm.

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I would like to manually restore my windows mail directory from my Vista x64 DVD.

Can the files be manually extracted or are they part of a compressed file on the DVD?


Answer:manually restore mail files from Vista DVD?

Originally Posted by LBJGH

I would like to manually restore my windows mail directory from my Vista x64 DVD.

Can the files be manually extracted or are they part of a compressed file on the DVD?


Windows mail directory? Im not sure what you mean. you mean the structure of mail?

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When going into the recovery options after hitting F8 and English keyboard and doing the login as administrator, 'Factory image restore' is not an option I can choose. I don't want to restore a data-safe backup, I want to format the drive and re-install the OS from the utility partition. Are there other steps I can take to manually format the drive (lets say from the command prompt) and then access the drive to manually re-install vista? Maybe there are some software administrator settings that are not activated which would let me access the factory image restore? Hoping someone has some ideas for me to try.

Answer:Is there another way to restore factory image from partition

One last possibility is downloading or borrowing a copy of Vista & doing a clean install using your legal key. Same goes for Windows 7. In fact, Microsoft offers free downloads of Win7 if you enter a legal key:

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Hello, I am new to this forum so if this question has been asked and answered, I would appreciate someone pointing me to the right direction. My machineT42 2373-VAD with XP. It has a 40 GB HD,  36 GB of which as "C" partition, 4 GB as hidden partition "-" My ProblemsI messed up files in "C", XP won't boot, need to restore to factory. When press "Access IBM" button at boot, however, the option to restore is not enabled. (only F1 - bios setup, F10 - chose boot device are available, F11 is not available) My attempt to fix the problemI boot up with a retail XP installation CD, reformatted "C", left the hidden partition alone, then reinstalled XP from this CD on "C".  Afterwards,F11 recovery is still not enabled at boot, so I downloaded and installed Rescue and Recovery 4.21 for XP from Lenovo. Then I run R&R at boot and chose to restore to factory. As R&R is running, I noticed a "Z" partition with 4 GB appeared. After R&R finished, it seems it restored the machine to factory, the only partition visition is "C" again, but its size is reduced by another 4 GB to ~32 GB now!! My questionsIf things worked correctly, should "C" partition be about 36 GB?  As I was reformatting the disk to reinstall XP, I saw the disk had two partitions: "C" 36 GB, "-" 4 GB with about 500 MB free space. Is this "-" the hidden service partition? Why did R&R create "Z" partition with 4 GB? I understand I can order recovery CDs from Lenovo and res... Read more

Answer:How to Restore T42 with a Corrupted "C" Partition to Factory

Look in the Thinkvantage section of the Start menu and see if there is an option to create a recovery set. If so make the discs (7cd's) and use those to recover the system. Then it should be right. It sounds like you have 2 hidden recovery partitions now and I don't know which one to have you delete.

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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My kids have once again have super crashed my HP.
Several times in the past a quick restore to a previous day was fine. I once had to factory restore, and had to call hp to get the CDs because the restore from the partition didn't work. Now I'ts happened again. It's near death, can't boot anything, blank screen, so I go to use my seven CDs to factory restore, so far it was working all the way to CD 7 the last CD. And near the end of #7 I get "unable to create Partition" and it stops. Now what. I know that it is probably not the CD since a friend not knowing I had the CDs, tried to reboot with the F10 partition restore and it did the same thing, same error message except right away. Can anybody help a poor Mom in distress. Any help would be appreciated.


Answer:Hp/XP factory restore// Partition failure??

My guess is that the drive itself is either not being detected or is failing in some catastrophic way.

Possibly shutting down, opening the case and reseating the cables might help.

If you can enter the BIOS setup (look for the key to press on first display data) resetting the defaults and having it "Auto detect" the drive might be worthwhile.

If you know or can determine the drive vendor, diagnostic utilities are available from the vendor's site and can be run from floppy disk.

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Ok, I first put explorer so I can see C:\System Volume Information. Then I move into the folder. I can create both a folder and a .txt file. But when I try to copy the restore point files themselves I get access denied. I cant seem to take owner either. I both logged on as admin and just started the explorer 'as admin'. I even did a cacls "System Volume Information" /e /p almighty:f. Still no go. I cant even see permissions on these files. Bit odd since I created them as my regular user (who is admin in a single computer environment). Any ideas, cause I ran out.

Answer:Fail to manually backup system restore files

Restore points are unique in that it is much easier to designate a new location and manually create new points over trying to backup existing points. Once you have a few made Windows will automatically take over creating new ones to be designated to the new location.

Besides restore points another option besides the backup tools included in Windows would be manually exporting the entire registry as a single file. If a problem comes up that could be imported back into the registry. You can review the guide for restoration as well as backup at Registry - Backup and Restore

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I have a disgusting 'svchost.exe' virus.
Its wrecked my netbook.
So I NEED to restore it to factory settings.
Its an HP Mini netbook.
I'm trying to do this, but it wont work.
one possible solution is:
''1.Right-click on "Computer" icon and select manage.
2.This will launch the Microsoft Management Console.
3.On the left side of the MMC, click on "Disk Management" and it will show you all of the partitions.
4.Right-click on the "HP Recovery" partition and select "Mark as Active Partition."
5.When the warning prompt appears, select "Yes" - Reboot the notebook and it will automatically boot into the Recovery Manager (without having to press F11).''

BUT i cant mark it as an active partition.
When I try, it says:'This request could not be perfomred becasue of an I/O device error'
please help.
If i cant restore my netbook to factory settings, its only use it in the dustbin.

Answer:Cant access 'my restore to factory settings' partition


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hello there, I just splitted partition C on my new SL500c lenovo into 2 partitions so I can store files in partition D. I did it with a third party software, the recovery partition is still available with tha lable F and it contains about 700 MB of data . then I installed a windows 7 on it , but because of many problems with Drivers I want to back to factory vista OS, now when the system boots up I press the enter key, F11 or Lenovo key and the restore software does not start. how can I fix it ?thanks in advanceHamed

Answer:Factory Restore does not work (splitted HDD partition)

Hi hamedy,Welcome to the forum!Partitioning HDD on SL cripples the ability to use service partition [been there done that], now you would need recovery discs in order to restore your system which hopefully you would have created in advance, if not then they can be ordered from lenovo for a fee although you can still try fixing the corrupt boot sector through any of the following methods:- [requires access to floppy drive] [can be burned on CD]Hope it helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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DELL has a very unique feature on its laptops ( Inspiron in particular ) whereby it allows u to restore your system to its original factory settings [its a ghost program that i think uses a separate partition and the feature is placed on the desktop can u advise as to how i could initiate this program it actually places the entire o/s back to where it was out of the box

Answer:Trying to emulate DELL's Restore to Factory Partition

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Hi, someone can help me ?

I have a problem with laptop asus x53sc.
I had lost restore partition and when i press F8 button i can't enter into restore procedure.
I tryed to set winre.wim path with reagentc command into command prompt, but doesn't work.
I read dism, reagentc and bcdedit command to fix the problem but i didn't understand correct procedure.
My restore partition is saved into external hard drive. I put below the image of recover hard drive and command prompt.

Thankyou for help.

Answer:Asus Factory Restore partition lost!

Hello and welcome Janca look I have no idea what you have done already and am mystified as to why the restore partition is on an external drive??

All I can suggest is you run a recovery software like this one and see what you can get back.

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I have Satellite M305D-S4830, and try to restore the factory settings, the computer brings two DVDs, which were read well, but at the end of the second one generates the error with number 10-FC12-0241 and asked to press a button to turn off the computer. So far I have not been able to restore the system and nothing to boot the computer.

Please, help me fix the problem


Manuel Fajardo Benitez

Answer:Re: Satellite M305D-Recovery factory defaults for Vista using the recovery


Bad memory can cause Recovery problems.

Go to and download Memtest. Its a bootable Floppy disk or CD that will test the memory for errors.

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I bought my z5070 with HDD in it now it is so slow, so i bought SSD, i want to create a recovery partition as the one that came with the basic HDD(the one that we use to restore from using OneKey Recovery), so how can i create it?? or at leat coping it. i tries with the acronis that came with the SSD but i always fail "not supported file system" or something llike that the acronis gives me

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I want to do a full factory recovery on my SL500.  After pressing the F11 and going through all the steps, I get this message: Cannot fin the find the file C:\Preboot\Utils\Convert.cmd.  I found out the file is on the S partition of the hard drive but it doesn't give me an option the change the directory.  I have created a recovery cd already but that is after I installed some programs on the laptop already.  I really want a fresh recovery. The weird thing is after I used my recovery cd, it shows that there is 80 gig worth of data on the hard drive after I deleted everything with only a few programs installed like office...etc. Please tell me what are my options.  Thanks.

Answer:Trying to do full factory recovery from partition

Hi and welcome to the forum!

Did you make rescue media or recovery discs? let us know...

You can create recovery discs any time even after installing programs on the HDD, following link shows the correct procedure for recovering your HDD to factory settings:-

How big is your HDD? and what is 7 character product number of your SL500? It looks like 2668-KHU and can be found on the back sticker.

Keep us posted.


------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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First of all, happy new year everybody!

Here's my problem, I definitely need help: I want to restore my Alienware R-2 to its factory setting. Here's the problem I have:

1. Alienrespawn can't find anymore my factory setting since I already have formated with the window 7 disc.
2. When I push F8 on startup, the option RESET TO FACTORY STATE is not available in repair option.
3. The Factory image is STILL on my hard drive in a separated partition. I can even explore it.

My question: How can I have access to this image and recover my computer with it. So far, alienrespawn can't find it automaticaly. On startup, I do not have the option anymore. Please help and thanks

Answer:Factory recovery partition problem

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Hi,I am using T41 2373 , 1 year back I reformatted C-drive and installed the windows Xp from CD  from scratch, Now the Access IBM button does not work. I think i merged the factory partition as well . Is there still a possiblity of recovering the factory partition , where we dont need CD for fresh installation and for drivers. thanksHaydder

Either Most interesting or most hatred topic improves discussion power.

Answer:T41 Factory Partition and other Access IBM recovery

If you have a set of recovery discs, I believe it will setup your OS and recovery partition as well, but the drivers usually need to be updated anyway, especially on a unit that is several years old.  I think there is a way to keep the recovery upto date by imaging your drive, but someone else will need to advise you on that. If you want to check if your partition still exists, go to administrative tools>disc management and you should see the partition, which will be hidden from the operating system in other areas. If you have only one partition, then its been removed.

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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Hey guys! I just bought an HP Mini (200-4218tu) last Sunday. Now, when I tried to partition C, it was cut in half. However when I tried to format the unallocated space, it won't allow me. It said it doesn't support what I did. This case, the partition for HP RECOVERY and HP TOOLS were still intact. On boot-up, I can still press F11 for the HP recovery. Now, relying on the partition recovery, I decided to wipe C and install a trial Win7 ultimate just to be able to partition the drive. Success! I was able to create a partition but the HP TOOLS got wiped out too. I did a research that the HDD supports only 4 partitions. And the drivers downloadable via HP site were not useful at all to be able to override the OS installation. Thus far, when I tried to press F11 for the recovery, it prompted an error that the "BOOT" thing was not found and I need the recovery disk. Even upon OS set-up, I can no longer delete C. And bring it back to its 400Gb clean space. Thanks guys for your support. I'm not well-versed in troubleshooting.

Answer:How to restore to factory defaults my HP Mini (partition problem)

Make and use Partition Wizard Bootable CD for all your partitioning needs. Works Great.

Partition Wizard Bootable CD allows user to manage partition directly with partition manager bootable CD.

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Hi everyone! I have a 1andhalf year old laptop, the edge e-325. I want to factory restore, I had the factory partition Q preinstalled it s about 9 gb. I backed up my files. At start up f-11 doesnt work. I tried to press fn key+f-11 (in the e-325 those f are "hidden" by the multimedia keys)..Are other way to access it?please help... p.s(on the machine there s no dvd-cd player)

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Hello, sorry for posting in an old thread, but I'm about to try this and I have a couple of questions before I do.

First, I'm on this hurr durr HP Pavillion g7 laptop, and for some reason, Windows 7 has corrupted beyond comfortable using (I cant reproduce .mp4 files anymore, photo viewer doesn't work anymore, most programs now say they have stopped when starting them, flash player crashes on all the browsers I have[but it works in windows Safe mode for some reason] and more things. I'ts perhaps a really dangerous virus or malware, as I already scanned my PC with Avast, MalwareBytes and SPyBot Search & Destroy and they don't pick anything up)

As with many factory built stuff, this laptop already has all the partitions in use (System, C:, HP_TOOLS and recovery) and I want to create another 'partition' by shrinking the C: drive to create space to make a new 'partition' so I can store all my documents/files there.

I want to do this because I have ton of stuff and I currently don't have access/can't afford an external HDD that can back up all I have.

I plan to reset Windows 7 to it's factory settings after making C: the logical partition to make it possible to add another 'partition' to store my files there.

So my question is:
Can I restore Windows 7, which is located ont eh C: partition to its factory settings with no problems to my other 'partition' which holds my files AFTER I have made C: a logical partition?

Can I restore C: to its factory settings after I ma... Read more

Answer:Restore Windows to factory settings on a logical partition

If you take the factory route it will either not work if you resize the partitions its looking for or you will need to use the 5 dvds you made when you bought it for the factory recovery and the disk method wipes the drive and recreates its partitions so that won't help you much. How much space do you need to store your stuff before the restore to factory, you could use a cloud service like google drive to store it temporarily if your cool with it being on there service. I used to own a g7-1365dx and it let you pick the option to restore the image but keep your files, but I would backup before attempting this anyways.

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had a minor problem with file history before but knew how to fix it. but when I tried this time nothing happened. then I got a pop up that filled the screen with the message above. and my pc is acting funny, even my screen is acting up. now here is the screen shot. does this mean I will need to reset the pc from how it come in the box? I've got the cd that came with it, should work if no other way to fix this. it looks bad, but I hope it's not.

Answer:factory recovery partition corrupt or missing.

I had the same problem and gave up on Dell Backup & Recovery a while ago since it seems an unreliable program. I now use Macrium Reflect Free for backups. I found reinstalling Dell Backup created additional disk partitions which were a pain to sort out. See Dell Backup & Recovery Keeps Creating Partitions

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Hi Guys can I ask for a little help please
My Dell Vostro laptop was running Windows 7 (64 bit) professional but a few months ago I made a backup of the windows partition with True Image Plus 2013 as a back-up, I then upgraded to windows 8 all was working ok for a while but I decided Windows 8 was not for me and decided to use the true image backup I had made of windows 7.
I booted my computer with the true image boot cd and selected the relevant backup image file, all was ok until One second from completion and then true image said the restore had failed.
I then tried to boot my computer but the MBR was missing I then tried to use a Windows 7 system dvd to repair the MBR but it would not work.
I then found out that when the restore failed it had destroyed my windows partition and my factory recovery partition, and a partition I had my data stored on, so now I am unable to restore my computer with the factory restore option.
Fortunately I had made some rescue dvd and I have my computer working again but I would like the recovery partition back working if I can
I you look at the disk management screen shot I have attached you can see that I have a partition with a size 750.0 MB and 750MB free.
But now I am using Macrium to make my backups and when I run a back-up it reports that a partition is called Recovery and it is 750.0 MB with 212.0MB used and 537.0 MD free please see second screenshot
Can anyone tell me what?s going on and can I get the recovery partition to work again... Read more

Answer:Lost Dell factory recovery partition

The 750mb partition contains the files needed to boot windows. It is quite large because there may some oem tools on there as well.

You don't have an actual recovery partition containing the files needed to reinstall.

You can make one easily enough. It doesn't need to be a separate partition , you could use your data partition for that and still keep all your stuff on there.

I would use the latest installation media for that.

You can get it from here: Windows 7 Direct Download Links -

Or you could use what is on your recovery discs if you really want.

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Hello everyone some time ago Installed Windows 7 on one of my Windows 8 computers. But during the install i had to delete all partitions and that was the recovery partition that had he recovery software on it. Well now I want to go back to Windows 8 and I don't really want to send my PC to Samsung for re imaging. But I have the image i made with the software before I installed Windows 8. All I need is to get the recover partition back with the software on it. I have 2 other Samsung computers that have the same software on it but I need to find a way to make a image of the recover partition so i can use my backup image for the computer. So someone please help me.

Answer:How to make a image of a factory recovery partition

Does the image you made contain the recovery partition and the boot partition? If so just restore them.

Also, you said "But I have the image i made with the software before I installed Windows 8." Was that a typo and you really meant Windows 7?

If so then even if you don't have the recovery partition image you can still restore the Win 8 boot partition and it should boot okay.

Edit: What software did you use to make the backup image? You should be able to use it to make a image of the recovery partition on one of the other computers then restore it to this one, then do a recovery to factory state.

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Hello everyone.
I have a fairly new Dell laptop that I installed a SSD in after cloning the original HDD.
Somehow the factory recovery partition was not copied to the SSD.
I have tried twice to upgrade to W-10 and each time it has failed with error message 0XC1900200.
Research indicate the error message relates to the missing partition. So now, my question is how to upgrade without the recovery partition?

Thank you.

Answer:How to upgrade W-7 laptop to W-10 without factory recovery partition?

Have you used the installation media to delete all partitions on your new SSD (by using the custom install option). The drive should show as all unallocated space before you begin to install.

I had various problems with my Dell way back yonder when testing and trying W10 and found doing this resolved all issues.

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HelloI did a clean install Win10 using Media Cration Tool. I used the option with .iso on DVD. Install was successful. But if I try use recovery partition Alt+F10 to back factory Windows 10. There is no option "Reset PC". Ther is only "advanced option" and thats all. I see that "recover partition" with other is stiil on HDD. I didn't do anything with partition on HDD. Except format old partition "C" to install Win10.How restore recover factory  partition? 

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When I try to use the Factory Recovery Disk creation program in the ThinkVantage Tools on my W701 with Win 7 x64, I get this message "Unable to Find Files for Recovery Media" and the program won't go forward.  Any ideas out there? Thanks, Jim


Go to Solution.

Answer:Factory Recovery Disk says "Unable to Find Files for Recovery Media"

did you delete the recovery partition on your hdd?

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I was trying to create the factory recovery on my usb drive when my computer went to sleep unexpectdly. Worried this would corrupt the install I canceled the install. Now every time I try to do it again I get the message... "Unable to Find Files for Recovery Media" What can I do?

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Hello, So I was having trouble with my Y400 and decided to restore it back to factory settings, but made a backup on my external hd before doing so. At this point I am deciding whether to restore back to the back up but would like to the access files I had. Is there anyway to use the backup files without actually restoring my computer using those files? Also, the backup process created a ton of files named 'backup_000_00X.0XXX' where the X's are various numbers. 

Answer:Manually extract files from backup created by onekey recovery

Hi Sdy007,
Welcome to Lenovo Community Forums!
I?m sorry to inform you that the backed up files cannot be extracted without restoring it to the computer, if tried using any other software will corrupt the mail file.
 Do post us back for further queries.
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi fellow thinkpadders!I would just like to enlist your help in solving my dilemma.About a month ago, I did a full system backup of my system into 10 DVDs using RnR. Good thing I did such since a few days after my thinkpad crashed, thanks to Nero. HOwever, after fully restoring my system using the Thinkvantage boot environment, I noticed a few but significant changes in my thinkpad.First, the service partition shrinked from 5-7GB to just 700 MB! I noticed that through Diskkeeper, since during that time I was planning to defragment my primary harddrive.Second, the factory restore option in the RnR console in Windows has vanished in thin air. The only available options are the full sytem restore, Rejuvenate my System, and Restore Files. When I checked the RnR in thinkvantage boot environment, factory restore is also gone. Before that problem occured, I was able to utilize such once (that was about 1.25 months ago).What happened to my service partition? Why can't I perform factory restore anymore? Can I still do something to fix what has been "broken", if there are any? I am planning to go to the IBM service center to have my thinkpad checked up and possibly serviced, but given my place of residence here in singapore, it's very tiresome to storm the service center.I hope anyone could help me solve my dilemma, since I have been bugged by such for the past few weeks. I can't seem to concentrate on what I am doing during the day since I am constantly asking myself if there's any wr... Read more

Answer:What happened to my Hidden Partition? I also couldn't perform Factory restore in RnR

What do you mean by "I did a full system backup of my system into 10 DVDs using RnR"? Did you make a set of recovery discs or backup the entire system or both?

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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Hi, i have a Lenovo 3000 N200 0769 release with Vista Home Premium, and i accidentaly formated my entire hard drive, including partition X wich contains the factory restore. Now i am using XP but i want to restore somehow my Lenovo to factory state. What should i do?I didn't had any DVD with my notebook, the only operating system restore files were on my hard drive.Can i find on torrents a DVD with original operating system, or can anybody help me with a copy of a restore DVD. And my Windows product key will mach?

Answer:Lenovo 3000 N200 Factory restore partition deleted

SkyRider, welcome to the forum,
there is no download site for the pre-installed OS, Microsoft doesn't allow it. Your safest bet would be to contact support and ask them to supply / sell you a set of recovery discs.

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Hey guys, In my haste when attempting to install a dual booting linux/vista partition, I recently reformatted and collapsed all partitions on my t61 (7664 16U) notebook.     I would like to restore the computer back to factory settings, preferably with the r&r partition recreated; could anyone suggest a fix for this? I'm afraid this may be an irreparable mistake which would be tragic as the computer is less than a month old.  Any help would be much appreciated. -Emile. 

Answer:[formatted/collapsed service partition]--Is there a way to restore a t61 to factory settings?

I gather a restoration of the hidden partition is possible with restore dvds/cds.Unfortunately I didn't make any before I wiped the discs.Is there a download avaliable?

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A few months ago I bought an X200 tablet. It came with Windows 7, but I upgraded to Windows 10. Now I want to go back to the factory default. But the problem is that at the time I did not create the recovery media and the upgrade to Windows 10 broke  the option to boot into RnR. The service partitions are still there, because this is the layout of my hard disk: SYSTEM_DRV, 1.46 GB, NTFS, Active PrimaryWindows7_OS, large, NTFS, Boot Primary, C:Lenovo_Recovery, 18.91 GB, NTFS, Primary, Q: I have tried many things to get it to boot into the pre-boot RnR. Macrium Reflect boot repair, setting the service partition to active, but the most promising was The_Solutor's method, from this thread. He created a bootable USB stick with a copy of the service partition. [quote]The_Solutor wrote: #1 Backup any data you want to preserve, and/or image your entire C: partition with Drive image, ghost, whatever. #2 Create a vanilla Win Seven USB installation media with the tool already mentioned (test if it works before going to the next step) #3 Rename the file winRE.wim (it's inside the S: partition) as boot.wim and overwrite the same file on the usb stick already prepared. #4 boot from the USB stick  (the lenovo restore process will start instead of the usual Win seven installation) At the end of the process your PC will be again in its factory state and F11 will works again, so follow the initial wizard and the fi... Read more

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Hi. I've searched and read until I'm cross-eyed and still don't feel I've found a definitive answer to this. For one thing, sometimes the threads are discussing removing the Windows 7 hidden System partition and sometimes the partition containing the OEM's factory restore wim. But, sometimes it seems various responders are referring to one or the other in the same thread. Also, it seems that it may make a difference as to the PC manufacturer.

So, I'm going to try to be specific as to what I'm after. I have Windows 7 Home Premium x64 on a Systemax box. My Disk Management partitions are as follows:
System: System, Active, Primary Partition
ImageBackup (D): Logical Drive
Windows (C): Boot, Page File, Crash Dump, Primary Partition

My questions are:
1) Does anyone see why I should not be able to remove the ImageBackup (D:) partition without causing any problems with Windows 7 normal operation.
2) What potential problem(s) does anyone see with removing that partition.
3) Should I not be able to make a copy of the drive prior to partition removal and, then, restore the partition and drive should I ever need it (which would only be in the event that I was passing the system onto someone else).

Keeping the following in mind:
I always have 2 complete backups of my entire system that can easily be restored.
I would rather shoot myself than restore my system to its original factory settings and redo the years of customization I've ... Read more

Answer:Removing factory restore image partition - any operational problems?

Since it sounds like you have plenty of system images, you can safely remove the recovery partition. I do that all the time when I transfer the OS from the original HDD to an SSD.

If you want to preserve it somehow, make an image of it - not just a copy.

PS: there can be cases when you cannot boot without the recovery partition - e.g. with a Dell system because Dell keeps the bootmgr on the recovery partition. But your bootmgr is on the system partition.

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I got a virus at some point and restarted the laptop... i want to restore the laptop to factory settings and when i clicked f8 to do recovery options but it dosen't give me an option to reset hdd which i need...

When i have done my backup i saved it to D drive instead of dvds or cds which i have been told is the problem...
Does anyone no how i can reset my laptop?

I'm not bothered about losing everything...... just want a clean fresh laptop...........
When i do try to restore it comes up with an error message and that the laptop will shut down

Answer:Cannot use HDD recovery but I want to restore to factory settings


It looks like that the Hdd recovery image utility is already not available on your hard drive. Did you make a recovery disk? Otherwise, you need buy from Toshiba, the more information for ordering is:

or install Windows copy with drivers from the Toshiba driver page.

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hi all,
i've been given a HP pavillion ze4200 with XP Pro which is riddled with viruses, spyware etc...

i figure the quickest thing to do would be to do a factory restore on it and start from scratch, but the problem is that I don't have the recovery disks, just the XP Pro disk.

my question is how can i initiate the factory restore procedure?

is there a file in the c:\i386 folder that will do it??

thanks in advance!!

Answer:factory restore without recovery disk??

i think you can call HP they will send then to you no probs, my mother STIPIDLY payed for a prebuilt PC from a bunch of day light robbers *also known as PC World salesmen* and she never created the restore disks somethign went wrogn and she called phillips and they sent the disks fine. that or you cna just install XP from scratch which is what id do anyways. you also wouldnt get all the bundled ****e and adware like "ZOMG FREE AOL TRIAL" n all that

OR you could follow "waresmonster's" guide to removing spy/adware and other crap its a great guide with great free software. then there may not be a need to "recover"

P.s the guide is in his sig

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hi everybody,

i have a medion pc mt7 and want to restore it to its factory settings, the problem iv got is i got the comp second hand and i dont know if it had a disc or if u can create one yourself (if u get what i mean) i do have a drive next to my c drive thats says D:RECOVERY and there are some files in there but files that the pc cant read (i dont have the prog to open them or im hoping they are used to make a recovery disc i hope u get what i mean lol) any help would be greatly appreciated many thanks in advance Chris.

Answer:Factory restore from d: recovery drive pls help

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Hello,I would like to re-installed my system to the factory setting. But I have problem probably with hidden section, because when i run R and R a start recovery to factory setting system show me attention: X:\XREBOOT  is failed.It means that part of the hidden file is failed and I canīt reinstalled my system? Or what can I do?Thanks beforehand

Answer:recovery and restore to factory settings

Did you make recovery media when you first bought the machine? If not you can order them from Lenovo

ThinkPad Z61t - T7200|3 GB|GMA 950|640 GB MomentusLP|WXGA|XP Pro X 2 (2nd one has 750 GB Scorpio Black)ThinkPad T60 - T2400|3 GB|GMA 950|500 GB Scorpio Black|SXGA+|XP ProThinkPad X200t - SL9400|4 GB|X4500|Intel X25-M 80 GB G1|WXGA|XP Tablet

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I use HP Pavilion dv6 3060si, Windows 7 (64-bit). I have booting challenge and need to restore my system back to factory setting but my system recovery disc is not working. It is giving me error. I need help. I need USB System Recovery to Restore it back to factory setting. Will be pleased to receive help from anyone. Thanks 

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I bought a new Sony Vaio VGN-AR870 laptop in June of 2008 and I've enjoyed it quite a bit. I seem to have managed to bog it down recently and it's operating slower and slower and has been for a while. I've remembered how it used to perform when I first bought it so I'd like to restore it to factory settings and give it another go, so to speak. I did not receive recovery disks nor did I make any when I received the laptop. How best should I go about this? My system restores are all set to points within the past few months so that's a no go. Could I utilize a windows vista recovery disk of a friends and just manually install the drivers from the Vaio esupport website?

Thanks for reading,


p.s. If there's any way I can make this problem clearer please don't hesitate to let me know.

Answer:Factory restore without recovery disks

See here:

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Will a T450 Factory Recovery USB Restore to an SSD?  I replaced the factory 500GB HHD with a 930GB SanDisk SSD.  I tried to clone the SSD installed in the notebook and the HHD attached via usb using Acronis 2013.  Acronis would not recognize the HHD attached to the usb port.  I tried with a recovery usb and recovery DVD created with Acronis. Neither worked.  Acronis support recommended I put the HHD back in the notebook, attach the SSD to the usb port and perform the clone, which is what I did. I am noticing various minor problems with the new installation. One thing that seems fairly common with a cloned SSD, probably cloned HHD as well, is that the F11 recovery function does not work.  I contracted Lenovo and had them send me a factory recovery usb.  Does anyone know if the Lenovo factory recovery usb will restore the machine to factory specs with the SSD installed instead of the HHD? 

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I've got the same problem, my R61 came with XP&160GB HDD, now I've bought new 500GB HDD and Windows7. Everything is good, but I don't know how to get all functions of "Restore and Recovery" especially Custom Factory Recovery as it was in the past Now the only way of using Restore and Recovery is to make clear installation + drivers and software from lenovo, then making backup to be secure for future but it's not the same like it was.Anybody knows how to prepare? Ps. Sorry for my bad english.

Answer:Re: R61 - Windows 7: creating partition to get Custom Factory Recovery - How to ?

Hi and welcome to the forum!

You can only use Win 7's custom factory recovery through RnR's hidden partition if have lenovo's factory load, nonetheless you can still install RnR in Windows and make a backup on DVDs, USB drive etc.

Hope this helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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I just ran into a problem during my upgarding my laptops to win 8 pro from win 7 and also win 8

2) I have discovered that my laptop which came with win 8 which i upgraded to win 8 pro with a dvd, has had the contents of the hidden partition deleted in the upgrade process [as told to me by acer][that is i can no longer go back to factory default settings ever!].The hidden partition is going to be returned to original condition.So i would like to copy the image of that hidden partition somewhere,where i can copy it back onto the hdd hidden partition should this ever happen again for whatever reason.But not onto a dvd,either a externall hdd or usb stick if its possible.

2) i have another acer laptop which i have also upgraded,but from win 7 to win 8 pro.
And it seems that the hidden partition and the factory default settings in that laptop have been untouched!! as i have just restored it back to factory condition.
But i would also like to copy the hidden partition for this one.
And i also have other laptops with hidden partitions with vista and xp.

[so win 8 will delete the factory settings in a hidden partition when it is an upgradde from win 8 to win 8 pro but not from win 7 ???

What are the ways to copy the hidden partition for ones i know how to remove the hdd and ones that i do not?? In a way that is easy to copy back to the hdd concerned.

Thanks in Advance

Answer:copy hidden partition used for recovery to factory default

For all notebooks with all OS's


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.

Originally Posted by win8user2013

2) I have discovered that my laptop which came with win 8 which i upgraded to win 8 pro with a dvd, has had the contents of the hidden partition deleted in the upgrade process [as told to me by acer][that is i can no longer go back to factory default settings ever!].The hidden partition is going to be returned to original condition.So i would like to copy the image of that hidden partition somewhere,where i can copy it back onto the hdd hidden partition should this ever happen again for whatever reason.But not onto a dvd,either a externall hdd or usb stick if its possible.

DO NOT USE THE DVD TO UPGRADE, as you will make the Recovery Partition UNUSEABLE.

Use Windows 8 Pro Pack.

To upgrade Windows 8 core, you need to use the Pro Pack.
To upgrade to Pro Pack
No install files needed.
Only the Upgrade key is need.
Add Features to Windows 8

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I am trying to use the recovery media to install the factory settings W7 to a newly installed Intel 310. I have installed the 310, and it is definitely there and recognized by the computer.  I have removed my HDD and plugged in a DVD drive.  Also on hand are the successfully created recovery media (1 CD + 3 DVDs). I put in the CD and boot via the DVD drive.  The Windows screen comes on and then it goes to R&R.  From there, I cannot for the life of me figure how how to start the ball rolling on installing W7 to the msata drive.The two options presented appear to be to install a previous recovery backup, and none are listed.  Or to recover from an image, which then takes me to a screen that does not seem to identify an image no matter which of the four recover discs I put in. Is there any Lenovo page that shows step by step to re-installing recovery media from disk?  I'm not a complete newb so this is frustrating. My only guess perhaps is that I need to create a partition on msata before starting the factory recovery.  Not sure why that would be the case in that the factory recovery probably has utilities built in to do so, but I can't think of anything else. Thanks for any help.

Answer:Do I need to create partition on msata before factory/recovery install?

I used the Recovery CD/DVD too.  As you did, I removed the original 320GB drive.  Then I did format the 310 SSD and had no problems. Jim

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 Just need a Ok signal everything is fine with my pc . Though Gmer & HijackThis says otherwise . Thanks for helping me , you have my lifelong thanks

Answer:Recently Factory Reset from recovery partition / am I clean ?

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===All I can suggest at this time.Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file.



HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [FAStartup] => [X]
Winlogon\Notify\WB: C:\Program Files (x86)\Stardock\MyColors\fast64.dll [X]
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3495472100-3376017760-3872212700-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.The location is listed in the 3rd line of the Farbar log you have submitted.Run FRST and click Fix only once and wait.Restart the computer normally to reset the registry.The tool will create a log (Fixlog.txt) please post it to your reply.===How is the computer running now?If you have any issues with this computer please let me know.

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Hi al,I have a R61i on which there is a Vista bussines preinstalled, now I want to to a restore to factory defaults but this option is not there in the restore and recovery. I can only do a restore from my last backup?!?I created the recovery disks but as I was reading in the help of R&R only if you do factory restore that you can choose which partition you want the instal on (i have another D partition where I backed up my files and don't want it to be deleted), and if you restore from cd's whole disk is deleted and one partion C: is created!thanks for helpBest regardsGrega

Answer:Restore and recovery "factory restore"

I am bluescreening at every boot.   I am also having the same problem.  I am trying to do a full factory restore but I get an error stating the necessary recovery information is missing. I am not sure of the exact error as I am at work, and my laptop is not with me. But when i get home i will post the exact error. When i boot to Acronis disc manager (a disc management software) I can see the recovery files. It would be great if someone from Lenovo could offer some support.  I would rather not have to call, but i suppose i will have too.  My laptop is unuseable. 

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Since I deleted all drives, including the 24GB recover drive, I need to restore this configuration, please direct me to an application download that I can use for this. Would have to restore the OKR functionality. The reason I deleted this was that when installing Windows 8.1 it kept listing both drives (the 24GB and the HDD) as installable drives, and wanted to default to drive 0 (24GBFlash) instead of drive 1 (HDD). In Windows logic, a OS should be installed on the 0 drive (or the drive connected to the first available sata/ide connection). If you also have an updated version of OKR for Windows 8.1 I would rather have that thankyou, I have my own 8.1 license. I have seen some answers directing us to sending in the laptop to lenovo for this. I refuse to do that.  

Answer:Need to restore recovery partition and Onekey Recovery. [Y510p]

For DIY: It is possible to recreate the partitions but it will be difficult to make OKR function without a copy of the okr backup image. Also you may have misinterpreted the ssd cache as the recovery drive. So before starting to implement your plan be sure you have the correct information. Its not really as easy as you think so be careful. So without the okr image backup, your only choice is what everybody is telling you all along: send your unit to Lenovo. They're the only who can put back your system to factory default.

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If I use the recovery disks (3) and the driver and application disk to re-install Windows 7 on my Acer Aspire 7740-5691 will the recovery partition be restored. The recovery partition is 11.72 GB and is 100% free space and healthy according to information in disk management. I am not sure how the recovery partition got wiped but the computer is up and running at this time. The disks were made when I purchased this computer about 5 years ago. The hard drive is 320 GB, processor is intel i3 quad core, ram is 4GB. Thank you in advance for your comments and information. Oscar1


Go to Solution.

Answer:Do Recovery Disks restore Recovery Partition, Aspi...

Acer erecovery media will restore your laptop to factory default, so, yes it will restore the original recovery partition too.

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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I bought my laptop 2 years ago. Since then I reinstalled it once from the recovery partition and once I installed my own new clean Windows, but I've been facing problems with drivers, especially with speakers which work whenever they feel like. I decided to restore my OS to default as I did previously but I didn't have the restore utility installed. I downloaded this One Key Recovery but it doesn't see my Lenovo_Recovery partition and sais I don't have any backups. I understand that this partition wasn't created with this "new" OneKey Recovery and that's the reason why it doesn't see the partition. Where can I dowload this recovery utility I used to have originally. I can't find it and it seems like nobody else have this problem Edit: I didn't notice the Factory Restore option. When I chose this it said "The Product Recovery function has been removed from this system"

Answer:Unable to restore my B580 to factory settings from Lenovo_Recovery partition after reinstalling OS

drtlng,  When you reinstalled windows on your B580, did you completely wipe out your hard drive ? or just rewrite disk C ?

Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

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I have had an Asus U47A for a few years and it is getting a little slow. I attempted to do a factory reset by restarting and hitting f9 but when I do I receive the error that says "Unable to perform recovery - Required partition is missing." I have also tried to do a reset via windows and receive a similar error. Likewise, when I try to do a "refresh" I get the same error. My laptop originally came with Windows and then I upgraded to Windows 8.1. I have never had Windows 10. I have also never done any kind of reformatting hard drives or partitions or anything of that sort. I also do not have any kind of cd's from asus to factory restore, nor do I have any cd's to install Windows. If any more information is needed please just direct me and I will be happy to provide it.

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I just bought a used Red E520-1143CTO in brand new condition, from someone who screwed up the OS (It had Windows 7 Home Prem 64). A lot of the drivers were missing and not working correctly. The restore partition is still there when I look in My Computer but when i reboot and press F11, I never get the option to access it. There was no Lenovo software installed to create a repair disk and of course, it didn't come with any software. Is there a way to access it? I also have access to another E520 that is almost exactly the same (It just has the older i3 processor). I tried to create a repair disk from it and use it on this computer but it says the Windows versions are not compatible or the Repair software is not compatible with this version. So I'm trying to figure out if there is an alternative way to access this restore partition. I've installed a company version of Windows 7 Enterprise 32-bit on this machine and I've got most of the drivers installed and it appears to be working fine. But I have three that have yellow exclaimation points: 1) Base System Device2) SM Bus Controller3) Unknown Device I've been downloaded drivers from this site, but I can't can't figure out which drivers I need to clear this list. So oI would love to get it restored to factory default. If not, I'd like to know what drivers I need to clear this list. I want it to look like brand new because I was going to give it to someone as a gift. I just don't... Read more

Answer:How to get identify missing drivers and or access factory restore partition on E520

Try System Update?

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I need to restore my computer to its factory settings. I have nothing on here I need to keep that I cannot set up after its reset. I have 3 young daughters that have loaded so much crap on here that it takes 15 minutes to load anything. I have taken it away from them never to touch it again so please help. This was givin to me with no recovery disc or any paperwork. It this possible?
Its a Toshiba Satellite A215
Processor is AMD Turion™ Mobile Technology TL-58 1.90 GHz
Memory (RAM) 1.00 GB
32 bit operating system

Answer:want to restore to factory setting without recovery disc

1 or 2 Gigabyte more of memory would help. 1Gb is low for Vista

However Once you get it started try Click the start Orb (Lower Left) look in all programs, Look in all the Tosiba programs groups for Recovery disk maker or anything related to system recovery.

According to the manual the Recovery Disc creator should be in All Programs.

Make the discs first. Then you can try the recovery process.
Press and hold 0 (Zero) Key while turning on the computer and the Toshiba Recovery Wizard should come up.

Keep in mind that there is a chance that using the created discs or the recovery wizard could leave you with a unbootable computer. Try more memory first and uninstall the junk presuming it isn't viruses of course.

Good luck

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I had to restore my system back to Factory state, prior to that I had the Rescue and Recovery option under Programs ThinkVantage menu, I also had the "Backup Now" option under the productivity center. After restoring to factory state I lost the Rescue and Recovery and the backup option.   I  would like to create a Recovery CD/DVD but now I cannot, I do not have the ability to do so, that is an option under the Rescue and Recovery Menu!.   - I am running Vista Business and my Thinkpad is a T60P  - Help  :-) Thank you LIliam

Answer:Rescue and Recovery Lost after Factory Restore

I think I have a similar issue, although I did not do a factory restore. I bought my T61 running Vista Home Premium this summer, and within a couple of months, the second entry under the Productivity Center's Quick Links is blank (actually, there is a bullet point with a few stray pixels just to its left). I think it may have been labelled Backup Now, because I can still click it and it will launch Rescue and Recovery. Not a critical bug, but annoying and the sort of thing I expected to avoid by purchasing from a top name in the business. 

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i was restoring my computer to factory default. i hit f12 when the acer logo came up in start up, it took me to the a blue menu that had a few options on it. i clicked the P1-HL-DT-ST DVDRAM GH41N option and it brought me to the sysrem recovery manger window. i clicked restore to factory default. i put in the first recovery cd, and it started. but in the middle of the recovery around 50% (after i switched to disc 2), or if i leave it for a few minutes. ill come back and the screen will be black, as if the monitor went to sleep mode. but even if i jiggle the mouse or turn it off and on, it will stay black. so i restarted the computer, but it wont go past the acer logo it will always give me a message saying bootmgr missing. if anyone could help me that would be fantastic!

Answer:factory restore cuts out in the middle of recovery

Hello slothking and welcome to Seven Forums.

Barring a hardware problem (like a failing hard drive or graphics card) it's possible that the second recovery disk became damaged or corrupt and can't complete the factory restore. I'm not familiar with how Acer disks work. But my recovery disks for my Sony Vaio and Lenovo Thinkpad don't let the screen go black. The screens constantly show the restore progress. I think I'd consider doing a clean install following the tutorial prepared by one of the Forum experts.

Clean Reinstall - Factory OEM Windows 7

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I was wondering:
Is it possible to restore the factory settings & software after formatting everything incl.
The recovery partition? with the recovery disks of course.

BTW: How do I format the whole thing? cheers.

Answer:Can i restore everything to factory settings using recovery disk?


If you would read a little bit here in this forum about this theme, then you would find the info that recovery disk formats the whole HDD while recovery procedure and sets the notebook back to the factory settings. This means that you will get the same state like at the first day of purchase.


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Hi, I have Lenovo Think Pad Edge 14 laptop. I restored to factory default with Recovery DVD because of virus problem. Recovery process is successful. Then I removed the DVD and restart the PC. After that Windows can't boot and I saw the error messages. I took the photo of error message. You can see below link.  Please let me know how can I fix this error. Thanks. Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules PS. I already changed the file size.

Answer:Can't boot after restore to factory default with recovery DVD

Isn't it the official forum of Lenovo? If yes, shame on you Lenovo. After waiting one week, no one reply this post. In the future I am not using Lenovo Product anymore. I am sorry if my post is disappointed to other members.

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My Ideapad got a virus on it that completely disconnected my access to the internet, so I therefore cannot download an antivirus to remove it. I've decided to try and restore it to its factory default, and I've heard that you can use onekey recovery to do this. Can someone provide me with instructions on doing this? Thanks, much appreciated.

Answer:Using Onekey Recovery to Restore to Factory Default?

Hi and welcome...
While computer is off ...Press OneKeyRecovery Button instead "switch on" starts and load
the OKR program, then follow screen instructions...
sincerely KalvinKlein

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Well then, to a point I've done something silly.

I wanted to reset my Medion Akoya E4204 D to factory settings, but also wanted to remove the MS Office partition because it is useless to me.

I do have the Medion Recovery Discs (One for Windows and one for "additional programs" so I popped that in and rebooted the PC, it took me to the Recovery and Installation screen and because I'm a bit silly and have had several months of my PC bugging the hell out of me, I went into Install and formatted all the HDD partitions from there, unfortunately including the Recover partition.

On installation I now have a fresh copy of Windows 7 Home Premium 32bit, but none of the additional software that I had when it came new from the factory.
I put the "additional programs" disc in, rebooted, logically thinking that it would prompt me to install said additional software. Basically it didn't, instead it asked me if I wanted to Repair Windows, I tried that and after a scan it told me there were no problems and nothing missing to fix.

I am at a loss as to what to do now, as some of the additional software are drivers, some things I don't even know about but I assume they were there for a reason, and particularly Intel Rapid Store Technologies that always seemed to help run my PC a little bit faster and I don't want to have to pay for it again.
I don't want to recover any data, that is all backed up on External HDD (the one sensible thing I did), I just want a Factory Re... Read more

Answer:Need Factory Restore but Formatted Recovery drive

There are drivers available from Medion You should be able to get what you need as far as drivers. Optional software, such as MS Office or whatever may be a problem.

MEDION Australia - Driver

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I have an Inspiron laptop & decided to wipe it clean.  After a lot of messing around following all the different instructions on the Dell site that didn't work, I managed to reinstall Windows 10 to the Factory image using recovery media.
Anyway the laptop was working but we turned it off overnight & now it won't boot up.  It stays on the Dell logo, it tried to do a repair itself but wouldn't work.
Any ideas please, this is driving me mad after spending hours on it already.

Answer:Restore factory image using recovery media

Many folks here probably already know of what instructions on the Dell site you followed.  But could you give a link to the Dell site which contained those instructions so I can check how you did the Factory recovery?
There are some circumstances where a system will remain with a black screen while it is installing something.  Make sure and give it time to finish.
Knowing the exact model number of your system might help others..

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I got a virus on my computer and was told that one of the best ways to get rid of it was to use the backup disc that restores the computer to factory settings and choose the option that deletes all.

Then it says "deletes data and resets all partitions".

During the process of using the disc, it says all data will be deleted, but then it says "only the c : partition will be affected and other partitions will not be affected."
If it only wipes out the c : partition, couldn't the virus be somewhere else which means that the hard drive really is not back to factory settings since the other partitions are not being completely wiped out?


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Hi everyone!!              I've recently purchased E420, and I've restored it to the factory settings once. Since then the Lenovo_recovery (Q) drive become visible in my explorer. Since others also use this system anyone can mess with the recovery drive. I love to recover from the Hard drive as its quick and easy so. i really never wanted to loose this drive. I wanted to hide it                                     I found this artile on the Lenovo support site  (plz see). I followed the steps. there was the said LenovoQDrivie.exe file in my recovery drive so i download the Lenovo_hide_Drive_Q.exe and run that. after that my drive is not viisble in my explorer. I checked it the diskmanagement (right click my computer-mange-diskmanagement) there i can see that the drive letter has been removed for that drive and Now Drive show 100% free space..... how this can happen?? is it just hidden??? or I've deleted the recovery as the article is for vista and other series of thinkpad??? Please reply.                                                  I'm not checking my system by running the factory restore as my system is currently working fine and i've... Read more

Answer:will i'll be able to use factory restore after hiding recovery drive Q????

Hi Pardeepjha,
One way would be to burn a set of recovery discs.  (you should do that anyway)
If the discs burn okay, then I'd say recovery is okay.
You could then boot from the first disc, that should take you to the same menu.  As long as you don't choose to do anything, it won't do anything to your system.

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I am trying to restore my laptop back to its factory settings but i dont have the cd to do it with.
I have bin told i can do it using bios by pressing f8 at the start up screen.

I have done this and got on to the system restore settings but i can't find any options to reset to factory settings.
The options i can see will not let me restore to factory settings.

Can anyone help???

Answer:How to restore to factory settings without any Recovery disks


When you start your notebook press F8 several times. You will enter Advanced boot options . If you didn?t change anything on preinstalled HDD (deleted second partition, changed partitions structure or installed other OS) you will see option ?Repair my computer?.

When you start this option you will enter System Recovery Options . Last option there is Toshiba recovery option.

When you choose this option recovery procedure should starts and you must just follow menu on the screen.
That?s all!

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I have a Yoga 500 with Wndows 8.1. When I clicked One Key Optimizer, a message prompted me to download the new version, when the new version was installed and ran, a error message appeared, and ceased. When the Lenovo Setting was clicked a blank, white display appeared, and ceased. When the Power Management Driver, version was installed, nothing happened, ther was no new power option in the  "Power Options" , no icon appeared in  Start Up or Task Bar. Are these 3 softwares applicabe to Windows 8.1 ? 

Answer:Yoga Home 900: How to get factory restore with One Key Recovery

Make sure which exact model you have, for your post mentions to different systems and two differnt applciations (One Key Recovery for Yoga Home 900 and One Key Omtimizer for a Yoga 500).       If you have a Yoga 500-15IBD, then you can download the files you need for Windows 8.1 below.    But knowing precisely what model you have, and what exact problem you are trying to fix, would help get to the core issue you are trying to fix , and lead to a better answer/resolution.    Yoga 500-15IBD Laptop (ideapad) drivers/software downloads. Take Care,

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Alright guys, so i'm trying to fix my Dad n' laws PC here.

This darn thing is so loaded down with crud that I finally got tired of fighting with it and waiting a half hour for the start screen to load, and decided to just wipe this thing clean and start over for him.
Not even regular system restore can save this thing.

Problem is, he's had this thing for a while, and he's lost the recovery CD's that went with it a long time ago.
F9'd at boot to see if it had some sort of built-in recovery partition.. but no luck.
Not even a 'factory restore' option or anything.

I've been looking everywhere for some sort of recovery disks I could download to get this thing back to its original condition, but no luck so far.

Its a Dell Dimension 2400
Windows XP home edition

So far, the only advice i've found is to go directly to the dell website, and buy the recovery disks again. ...i'm trying to avoid that expense and time-consuming process if possible.

Answer:Old XP system. No recovery disks or factory restore available.

What "crud" is on the system? If it is malware, you should post in the Malware forum after doing the READ & RUN ME FIRST. Malware Removal Guide

Then maybe after we see your logs, we can clean the system up enough for you to create a recovery disc.

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laptop doesn't boot anymore. When inserting a w8-dvd to do a fabrieksherstel (factory recovery) i get this message.

+Fabrieksherstel kan niet worden uitgevoerd. Een vereiste stationspartitie ontbreekt.+

+Factory recovery doesn't work. A necessary partition of a station is missing.+

Can someone help me what to do please?

Answer:Toshiba factory recovery doesn't work - missing partition

Wait a moment. Which notebook model do you have?
Have you created this recovery Win8 disc?

Can you start preinstalled operating system?

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TOSHIBA Satellite C40-C-10Q Laptop

I need some technical support for my recently purchased laptop. Could you direct me to a solution that will restore the laptop to its factory condition? Unfortunately I overwrote the c: drive thinking it was my installed SD card memory.
I tried to reinstall windows from a USB key, but even with USB selected as first option in bios it is not detected.
How do I reinstall windows or any OS for that matter?

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I am trying to restore my laptop to factory settings; it is a Toshiba Satellite L40-18z. I have tried the F8 procedure it has not worked, also been into backup and restore centre but it will only let me backup files. I guess I?m going to need a disk, am I correct, any help would be much appreciated.


Answer:Re: How to do factory restore on my Satellite L40-18Z?

Yes you are correct. You need recovery disc for recovery image installation.

If you don?t have it maybe you can order new one on

Other solution is to install own OS using Microsoft installation disc.

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