Computer Support Forum

Re: Satellite Pro L450D-12X - How to access the recovery partition?

Question: Re: Satellite Pro L450D-12X - How to access the recovery partition?


I formatted Windows 7 with a Windows XP CD but failed installation. I wanted to know how to access the recovery partition to set it to factory default, all there is on the laptop at the moment is ubuntu but I'm sure I saw an extra partition which should contain the recovery files as the laptop did not come with a recovery disk and unfortunately I didnt create one.

How can I access the recovery partition on the laptop bearing in mind I formatted the drive Windows 7 was installed on or do I need to activate or something like that?

Any help much appreciated

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Preferred Solution: Re: Satellite Pro L450D-12X - How to access the recovery partition?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Re: Satellite Pro L450D-12X - How to access the recovery partition?


On second partition of your notebook (data partition) you can find a folder called ?HDDrecovery? and it contains the recovery files. The problem is that you can use the HDD recovery feature only with preinstalled operating system. This would mean in your case it?s too late now and it?s not useable anymore.

Have you created the Toshiba recovery disk as mentioned in user manual? If yes you can use this disk to restore the original factory settings. Just boot from this disk and follow the screen instructions.

If you don?t have the recovery disk you can order it here:

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On my Satellite L450D-11V with Windows 7 Premium 64bit, Tempro today indicated there was an important update that replaces the recovery partition with a new one, to get over the problem of an error message on laptops with more than 4GB RAM. Even though I only have 3GB, it says the update is for everyone as you may upgrade to over 4GB in future.

That's all very well, so I downloaded it and tried to run the unpacked .exe, but half way through installation, it stops and tells me the update is only for 64bit versions of Windows 7....which mine is. I've only had it five days, it came with Windows 7 Prem 64bit, and I've definitely not used the 32bit downgrade DVD...and it clearly states "64bit operating system" in My Computer.

Answer:Satellite L450D-11V - Recovery partition update


Which update do you mean exactly? Can you post some informations please like file name, etc.?

Normally there is no recovery partition. There is only a folder called ?HDDrecovery? on the second partition where you can reinstall Windows from this folder. On Vista and Windows 7 there is a hidden partition but it?s the Windows recovery environment and has nothing to do with Toshiba.

Furthermore I don?t use TEMPRO because install the updates manually if it?s necessary.

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I have a problem accessing the recovery partition on my HDD. My laptop crashed after a software conflict with a braodband dongle. I managed to uninstall the software in safe mode but when I went to restart it the laptop went into start up repair and couldn?t solve the issue.
Now I want to recover the system but when I enter "repair my computer via the F8 start-up menu I get as far as entering the keyboard type and then get the message:

"You must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. Please click OK to restart the computer."

Widows won?t boot in any mode now so I have no idea how I will log in and to make things worse I have no recovery disc. The operating system is windows 7

Please help!!!

Answer:Cannot enter recovery partition on Satellite L450D-119


> "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer
> administrator for assistance.

As I understand, you haven't put any logging password.............

> so i have no idea how i will log in and to make things worse i have no recovery disc

You can order it for money:

[Recovery disk|]

or get Win copy disk to install, all drivers/utilities are available on driver page

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I need reset hdd to factory settings, but can't access to recovery startup. I read this manuals

this information don't work for me. This utility I don't have at all.

My L750 Serial No. 7b421068w

I tryed run recovery partition, I turn off notebook, and turned on holding keyboard button "0" and tryed other buttons F1-F12, but system just beeping with empty black screen and then Toshiba menu shows up and loading Windows as usual.

There is a "HDDRecovery" factory folder on logic drive D: with all default recovery files

Message was edited by: UnWar

Answer:Satellite L750 - Access to HDD Recovery partition

I found Toshiba Recovery Media Creator from, but utility didn't even start. It says something about unable find hard disk driver, unable find recovery partition.

Maybe it not exact utility what I need, I can't find *Toshiba HDD Recovery Tool* from manual.

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Hi, I just bought a Toshiba Satellite L500D-00F shipping with Windows 7 Home Premium and my OS doesn't work well so I need to boot on the recovery partition but I can't find any way to do so...


The first boot launched the hidden recovery partition and I followed procedure to install the computer's OS.

At one point it would ask me if I wanted 32 bits or 64 bits version of Windows 7, so I just chose the default option (32 bits) because I couldn't find anywhere in the merchant's L500D specifications that is was a 64 bits processor.

After the computer installation, it booted up Windows 7 correctly and I could hear the startup sound, see my desktop for a second and the screen went black, nothing worked at all and I discovered my computer was in fact a 64 bits unit, so that's probably why the video driver won't work correctly, I guess. Everytime I boot my laptop, I see my desktop for a second then it goes black and freezes like that.


Anyway... I want to launch that recovery partition again and reinstall my OS using the 64 bits version.

How can I boot from the recovery partition on my L500D-00F... AND PLEASE don't tell me to hit F8 at boot time, I already tried this and NO I do not have any "Repair" option. The first one is "Safe mode" and there is no such "Repair" or "Recover" option.

By the way, in the disk m... Read more

Answer:How can I access recovery partition on my Satellite L500D-00F?

After calling Toshiba support line, they simply told me to press the zero key on the keyword while booting up :-)

Same way you would press F8, but instead it's the zero key (0)... weird that this issue is not discussed anywhere. Toshiba users, try it! Worked for me :-)

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Help please

I am trying to access my recovery partition on my Satellite A660-18N and I could not find it.
I ve made a stupid thing I ve instaled a fresh Win7 from a cd from my friend without touching the hddrecovery partition.Now I have the fresh copy instaled but I want to go back to the factory one.

It seams from what I ve read on forums that the win7(being different then the one on recovery partition) that is instaled at the moment can't see the recovery partition any more (something was delleted when I ve instaled the copy from my friend.).

is there something i have to replace to boot into it or is there a way to fix it?

Thanks .

Answer:How to access Recovery partition on Satellite A660?

> I ve instaled a fresh Win7 from a cd from my friend
After doing this there is no way to start HDD recovery installation anymore.
Have you created recovery DVDs following advice in User?s manuals document?
If not only way to have ?factory settings? again is to order original Toshiba recovery disc. You can order it on

Sorry. :(

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Hi all,

I have an L30 (psl33e) which has the recovery partition in tact but I cannot find how to access it.

I don't recall a recovery CD and thought that holding zero or F10 down when powering the laptop on would allow me to recover the system.

If I need a recovery CD to access the partition then where do I obtain that?

Any help would be appreciated.


Answer:Satellite L30 PSL33E - How to access the Recovery partition


I think your Sat L30 was not equipped with the HDD recovery option and therefore there is no HDD recovery partition!

If your notebook would support the HDD recovery then it should be able to restore this notebook pressing the F8 button immediately after notebook has been powered up.
Then you could choose the option ?Repair my computer?.

But as I said above, I doubt this L30 would support this because as far as I know the Recovery disk should be delivered with the notebook.

If you don?t have a Recovery disk then try this website:

If you will be not able to order the disk using the website above then contact the ASP in your country for a Recovery DVD.


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I have lost my Satellite PRO L450D-12x recovery disc.

Does any one have idea how can I get it or can I order it from anywhere?

I need it urgently .

Answer:Need recovery disc for my Satellite Pro L450D-12X

You can order recovery disc on

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Some months ago, I purchased a Toshiba Laptop Model No L450D-13X !( Old mode)l!complete with the recovery disc ! ? Having a few problems I decided to use the Recovery Disc , only to find that ' D ' partition which should contain data, was 'empty' ?? I understand from a friend that I can obtain assistance from Toshiba at cost.! Perhaps someone will kindly advise me on the procedure ? Many thanks for your time

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I have a laptop I'm fixing for a friend.
According to toshibas official specification there is a HDD recovery partition wich is hidden.

For some reason unknown to me, holding down 0 (zero) doesnt work. F8 does not work either and windows system restore doesnt seem to get me there either.

Can someone kindly explain to me why this is happening?
No one has ever touched the hdd recovery on the supposed hidden partition wich is according to toshibas official specs 100% there...

Anyone share some ideas with me here please

Kind Regards,

Answer:HDD Recovery not working for Satellite Pro L450D-12x


The HDD recover partition is not hidden
In my case the image files where placed on the second partition in Toshiba HDD folder.

However, fact is that the HDD recover could be started pressing F8 button, then choosing option called Repair my Computer and in new window the option ?HDD Recovery? should be chosen.
If this is not possible, then you will need to recover the notebook using the Recover disk.

I assume such disk has not been created in the past. Right? You could create the disk using recover disk creator which is preinstalled on all Toshiba notebooks.

If this is not possible then you have to order the disk here:

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Hi all,

i installed XP over my french copy of Vista, having too many problem to be able to deal with it anymore.
Hard drive has a recovery partition.

Any ideas on how to access it do a reinstall all over again of vista?

Since it came with no recovery cd.dvds

thanks for you help


tired of trying

Answer:Satellite P300D: how do i access Recovery partition for a refresh?

You said:
> installed XP over my French copy of Vista,

I think the Win XP installation formatted the HDD and erased the HDD partition and therefore you will be not able to recover the notebook using the HDD recovery procedure.
Even so the second partitions has not been erased, you will be not able to choose the recovery HDD because the advanced settigns will not appear which would allow you to start the HDD recovery.

However, you can try to press F8 at the beginning and could check if advanced settings would appear. If they will not appear then you cannot use the HDD recovery .

In such case you have to order the Toshiba Recovery disk from here:


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I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

The reason I want to access is:
I have a Toshiba l350 with a partly installed windows here. At the moment, it gets "Starting Windows" and "The instalation program is started services" (in Norwegian) whichs stop with a popupbox saying "The computer unexpectedly restartet, or an unexpected error occured. The insatllation cannot procceed. To install Windows you have to click ok to restart the computer. Start the installation process again.".

What started the trouble was that during the last part of the installation (after Win7 became usable, but before everything was setup), escape was pressed and the computer was used normally.

Answer:Satellite L350: Can't access recovery partition by pressing 0

> I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

I assume you are using an European notebook model and therefore you should try this;
- Press F8 while notebook powering up.
- Then choose ?Repair my Computer?
- Then ?Toshiba HDD Recovery?.

This should allow you to start the Toshiba HDD recovery process.

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Good Afternoon

I've been handed a Toshiba Satellite L450D-119 laptop for repair, and need to take this back to the default Factory Systems settings.

I've tried initiating the Recovery Option on the Laptop, however this requires a Recovery CD/DVD - which the person who gave me the laptop doesn't have, unfortunately.

The O/S for the laptop is Windows 7 Home Premium.

I'm just wondering if it would be possible to source a recovery CD from somewhere, so that I can progress with this - any help would be appreciated.

Thanks in advance.


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I am new to this forum and have spent 3 days reading through this and other forums to try to solve my problem, I have found many answers but none work for me so thought I would see if I could get some very much needed help here.

I have the problem that when I boot the laptop the windows logo appears then Microsoft corporation across the bottom and then the black screen with the whit cursor, now I have tried every type of boot possible in the bios settings and just goes back to that screen, I can?t get no command prompts or anything, I have used knoppix and managed to transfer any files I need to my external HDD, so thought I would just reset it to factory settings with the product recovery disc that came with the laptop, the disc has never been used or taken out of the packet till now so is in tip top condition, so I put it in drive, start computer press f12 and make CD primary boot, but all that happens is it says windows is loading files and I return back to the dreaded black screen and cursor.

Can anybody please help????

Answer:Satellite L450D - Cannot use product recovery disc

If you have original Toshiba recovery disc I presume you have pretty old notebook model with old WXP. To be honest it would be interesting to know which one do you have.

Anyway, out of curiosity but can you start preinstalled OS in safe mode?
Enter BIOS settings and set it to default at first. After ding this change BIOS boot order and set CD/DVD as first bootable device. Put recovery media into optical disc drive and start your notebook. While notebook try to start press ?C? button several times.

Usually this should force your notebook to use ODD as first bootable device.
Long time ago I had similar problem and such ?combination? helped me to force ODD to read recovery disc and WXP recovery installation. Of course I hope everything is OK with your HDD.

Please test it and send some feedback.

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I have a recovery disc for my laptop that was provided at the time of purchase, and which I've previously used with no problems. However, now when I try to use it I receive an error message that the file setenv.ini cannot be found. I'm not sure why this is as the disc worked perfectly last time!

Thanks for any assistance.

Answer:Satellite L450D Recovery Disc Error


What Satellite L450D do you have exactly?
I?m wondering why you received the recover disk because the notebook?s would not be supplied with the recover disk. The European notebook models are preinstalled with an tool called Toshiba Recovery Media Creator. This allows you to create the recovery disk.

Are you able to recover the notebook using HDD recovery?

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The recovery disk supplied does not work. After installing all the files, it goes into a loop from booting up with "Installing Windows for the first time, through "Please wait", to flashing up the home screen then logging off and rebooting.

Is there a fix for this?

Answer:Satellite L450D-11G - Hangs after recovery installation

And, as an added entertainment, the disks I made to restore the 64bit Windows 7, using the Recovery Media Creator, exhibits the same problem! So, now I have one totally useless laptop

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Hi there,

as posted in the thread title I have a problem with the integrated webcam of a customer notebook. Two days ago the operating system of this laptop was damaged by a virus and needed to be re-installed. I tried to install it with the recovery partition, which did not work. After it I tried to re-built it with the dvd I burned from the recovery partition with the same result.

The only thing that worked was a clean install with a windows 7 64 Bit retail dvd and the key printed on the sticker of the laptop. I managed to get everything working again except one part - the webcam.

No driver installation, bios update and re-installation worked to get this part to work.

Did anyone of you know this problem and have a fix for me?

Thanks in advance.

Greetings Saphire

P.S.: One thing shall be also important. When I look into the installed devices manager the driver for the webcam is listed as usb webcam and the manufaturer of it is Microsoft.

Answer:Satellite L450D Webcam not working after new installation without recovery

I presume you have installed right webcam driver downloaded from Toshiba support page. Can you confirm this?

Can you start ?Toshiba WebCamera Application?
How do you want to test webcamera functionality? Using some additional application like Skype or MSN?

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I've just purchased the above laptop and tried to create the recovery discs twice.
Both times this failed on the first DVD with the following error message:
Differences were found between the following files
Source Path D:\HDDRecovery\ODDFiles\sources\boot.wim
Target Path E:\sources\boot.wim
error code 0216F-3C-00000000

I have found one similar post on a Google search which suggests that there is nothing I can do about this except contact Tohiba and get the recovery media free as the drive is corrupt.
I certainly am not willing to pay for these discs since it's not my fault that I can't create them.

Is there anything I can do and what advice can be given regarding replacement recovery discs?

Answer:Satellite L450D- failure to create recovery discs

In my opinion there are two options for you:
-contact your local dealer where you bought your notebook and ask for replacement or
-contact nearest Toshiba authorized service provider and explain the situation.

I can imagine they can order a copy for you and it will be covered by warranty.
Do not wait to long and do it as soon as possible.

One more thing:
Can you please test if HDD OS installation will work properly? Start it as described in follow document -

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I bought a new toshiba laptop 1 year ago and have had no problems untill now. My laptop has started slowing down, becoming un responsive and the fan is on constantly. then my laptop decides to crash and I have to reboot. When it has turned on it will not let me login, I have left it for days now and tried again many times but no success. I have asked many friends and computer experts to have a look but none have the answer.

I took advice from some of them and decided to try and restore my laptop with the provideddisk. It clears the hard drive fine but when it get to the part where it starts installing the operation system it gets to part 2 of 7 and then comes up with error cannot find file to copy. I don't know what file it is because it doesn't specify but after I press spacebar like it says the screen goes blank. I have left it like this for hours to see if anything happens but i eventually turn it off.

I think that it might be the disk but I dont see how because it is brand new and has not been used before. Just in case it is the disks I was trying to find out how to get another one but can't find the option on the Toshiba website.

Any help would be greatly appreciated


Answer:Satellite L450D-113 - Error during recovery installation (part 2 of 7)

Try cleaning the affected disc using a microfiber cloth. If it still gives an error then you can order replacement Recovery Discs from the Toshiba website.

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Hey there, fellow Toshiba buyers.

I have a few questions about prod. recovery on my laptop.

*_First of all, is it safe?_*
Because my sister performed this on her Vista laptop (a Toshiba) and ended up with a BSOD and a trip to PC World for a HDD replacement.
*_Second, will it restore C: and D: or just C:?_*
I inadvertently deleted the D: partition on my hard disk and would like it back.
*_Third, I am formatting due to incompatibility with certain apps, namely 32-bit ones._*
Can I somehow run incompatible 32 bit's on my 64 bit?
*_Finally, will it erase Ubuntu as well?_*
I have Ubuntu (10.04 LTS incase you're wondering) and would like to keep it and it's data intact.


YES, I HAVE BACKED UP MY DATA (who here goes by the words "I don't need no sti-- oh, wait, what's that clicking/grinding noise?")? I just don't feel comfortable with formatting yet until I know these questions are answered, but, then again, I do only have 200MB left of C: (come on, 250GB in 8 months?!?!?!?) and need the performance back (GHIII and GTA: San Andreas used to run at 40fps, but now playing them is like wading through (laggy) treacle! Please answer soon and I look forward to answers!

Answer:Re: A few questions about product recovery on my Satellite L450D-113 laptop


> First of all, is it safe?

recovery process is a completely safe procedure.

> Second, will it restore C: and D: or just C:?

it will restore os with factory settings on disk C;. On local d: it will create hdd image folder as i know.

> Can I somehow run incompatible 32 bit's on my 64 bit?

It depends on application. I mean, right click on application and choose Properties where you can Compatible mode.

> Finally, will it erase Ubuntu as well?

If it is installed on local d: I guess it will erase. To be honest, not sure

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I have a toshiba l450d 12x and i want to create recovery disks for it but there is no program to do this so how do i create these disks


Answer:Satellite L450D-12x: Recovery Disk Creator software missing


Don?t know why the Toshiba Recovery Disk creator is not available on your HDD but in such case, you will NOT be able to create a Recover disk.

In such case you have to order the disk here:

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This is sort of a question that has answered itself halfway through!

I have had to re-install Windows 7 Home Premium 32-bit from the Toshiba "Product Recovery" DVD. It went through a complex process involving many CMD windows copying stuff to a HD recovery partition (I think). It then went through the Windows 7 install from scratch. It then re-starts Windows 7, but each time it does start it opens a full screen splash screen saying "Finishing the installation can take several minutes. Please do not interrupt or shut down the computer". This goes on for about 5 minutes or more (sometimes much more), then it restarts and does the whole thing over again.

I let it do this about 10 times and got bored. It can be interruped with CTRL-ALT-DEL, but if I try to start Task Manager the Task Manager window is immediately covered by the splash screen. I can also break the command prompt that starts it all, but then the PC restarts after a short while. I did get it once to stop and it appeared to be in a state of installing some drivers, but the progress bar was not progressing.

When it starts up each time, at the Windows graphical startup screen, it displays "Preparing Windows for first use" or something similar and then it goes through the same process.

Is this normal?

As an update, I let it go through another 10+ minute loop whilst I was typing this and it eventually brought up a screen asking me to input User Name, password and regional set... Read more

Answer:Satellite L450D-119 recovery is stuck in a loop restarting running TUPIT

Yes this is normal. Notebook will restart over and over and the whole recovery installation can take almost two hours.
I don?t understand how you can say it is bored. It is installation process that should not be interrupt. If you do this you can start again from the beginning. So please don?t touch anything until recovery installation is not finished.

You are right. This statement about few minutes is a good joke. On my notebook it takes more than two hours for complete installation.

At the end I must say that this recovery installation is very comfortable.
What do you think?

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Good day from a newbie.

I have bought a Satellite L450D and the touchpad is worn plus the left button is knackered.
I want to replace the whole palm rest complete with pad and buttons from ebay but can only see Satellite Pro L450D examples on offer,

Are they interchangeable?


Answer:Satellite L450D-113 vs Sat Pro L450D-13x - touchpad issue


Satellite L450D-113 PSLY5E-00J01LEN and Satellite L450D-13X PSLY5E-01Y01LEN belongs to the same series: PSLY5E
So touchpad module used in both series should be the same.

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Hi, I have a Lenovo 3000 N200 running Windows XP. Windows XP crashed beyond repair and I need to do a system restore. I do not have any Recovery CD's. I am told to press the "Lenovo Care" button. This gives me various options and option 3 is to press F11 to diagnose hardware or recover your system. If I select this, it is ignored and trys to boot Windows - obviously to no avail. I have checked the hard drive. I have run a disk test and all is fine. I have also connected it to another computer and can see the various partitions including the recovery. I have also been able to remove important data and back this up. I am therefore happy the hard disk is fine and the recovery partition is in place. Is there any way of getting the system restore to kick in? All help very much appreciated! Mark

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?


A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.


5 more replies
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I have a customer's HP Pavilion here at the shop.

The computer apears to have a recovery partition which should be accessible at the startup splashscreen by pressing F10.
I have tried numerous times, even switched out the keyboards, I still can not access the recovery feature.

Has any one experienced this problem before and is there a way to access the recovery provided by HP?

If all else fails I will just nuke the drive and image our Hardware Independant Image of XP Home onto the customer's drive using Acronis Universal Restore.

Answer:Can't Access Recovery Partition

Could it be that the partition has been erased due to a previous OS re-install?

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Hi All,

I use a Toshiba M30. Last week, I uninstalled the old version of Norton Antivus in order to install new version of Norton Internet Security. After uninstalling the NA, I found that my laptop worked not properly. I, therefore, formated C driver. Then, I could not access the recovery partition to reinstall the OS system.

How can I solve this problem?

Thank you so much.


Answer:Can not access the recovery partition on M30

Could you please be a bit clearer about the problem.

Are you trying to use the recovery CD? why did you format the C drive? When you say you can't access the recovery partition , how are you trying to access it? through DOS.

Sorry but your question isn't very clear and a little confusing. many thanks

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Question:  How do I restore to the factory settings/ perform a factory reset when it is not listed under the System Recovery Options, but there is an active recovery & healthy partition?When I attempt to factory restore or access the recovery partition, Dell sometimes has it listed in the Advanced Boot Options, but a lot of the times it is not listed. I will have the following options: Repair Your ComputerSafe ModeSafe Mode with NetworkingSafe Mode with Command PromptEnable Boot LoggingEnable low-resolution video (640x480)Last Known Configuration (advanced)Directory Services Restore ModeDebugging ModeDisable automatic restart on system failureDisable Driver Signature EnforcementStart Windows Normally After clicking "Repair Your Computer", I am presented with the following options: 

Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command PromptTypically, "Repair Your Computer" is how I have performed the factory restore.  However, this this did not work this time and has worked on some of the previous workstations.  To verify there is a recovery partition, I performed the following steps: Start > Right Click on Computer > Manager > Computer Management > Storage > Disk Management Under Disk Management, the recovery partition is listed with the following information:  Healthy, Active, Primary Partition and has 14.65 GB. Hopefully, this is not too wordy, bu... Read more

Answer:How to access recovery partition

Two crucial pieces of information you left out--operating system and model computer. Those should always be mentioned first. If you need installation media try the Create Media web site.

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Hi guys...... I need to recover my os..... The problem is I bought a new ssd and added it and cloned my os to the ssd...... The recovery partition that my asus rog came with is in my hdd...... How do I access it and how do I recover the os to its original state.....
The hdd isn't showing in boot options in bios and I cannot set the recovery partition as active through cmd......
I have all my backup files but no os backup...... Can anyone help me.....
I had the same issue and asus fixed it for me...... I have to pay them again if I go to how did they do it?

Answer:Cannot access recovery partition in hdd

"The hdd isn't showing in boot options in bios"
Is the SDD brand new and you're trying to install it for the first time ? If so, in the BIOS boot settings, enable Legacy Mode and disable Secure Boot.

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Before formating my computer I did put some important files for my future school in the recovery partition, and now I can't see them :

I'm sure my files are still here because the partition is still full and that it worked on another pc.
My computer is a Compaq with Vista.

Can you help me please? Thanks!!

Answer:I can't access the recovery partition!

I have read that a person can see these files using Total Commander and enabling "show hidden files" or you might want to download a small linux distro like Puppy Live CD and look at the contents with that. You will have to burn the iso image with something like Imgburn.

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I don't know when this started to happen, but I only noticed it recently.

On my BIOS menu, there is a note that says F10 = system recovery. When I hold F10 nothing happens; windows boots normally.
On the OS selection menu, I have options for windows xp and windows xp recovery console. If I select recovery console, it appears to load (like restoring from hibernation), but when it is finished loading I get a BSOD that tells me windows recovered from a critical error and to run chkdsk /F

Well I've run chkdsk /F in safe mode, regular boot, and before boot, but nothing happens.

The recovery partition is the only way I have to reinstall my OS or restore to factory settings. It is read only, and almost 9gb. It shows up as HP_Recovery (D:)

The only hardware upgrades that I have done between the last time I used this and now was a graphics card and ram.

So I have a few questions. First and foremost, how do I fix this? Is there any way to restore my system, even if I butn the partition to a disk?

Answer:Can't access recovery partition

You should have an option to make recovery discs, click programs/pc health and tools,hp recovery disc creator/takes about 9 cds.

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Hello, I have an Acer Aspire V5-123-3824 bought in Sao Paulo. It came with Portuguese Windows 8, so I installed another Windows 8. Now I would like to restore the original windows 8 in order to do an upgrade to windows 10. Of course, the Acer recovery management applicatoin is gone. I have tried ALT+F10, but it just opens the windows recovery menu which did not help. There is the PC restore option in the Troubleshooting menu, but it just asks me for an installation or restore medium. I ran the Ubuntu boot repair tool, which shows me that there is a recovery partition (sda5) - the whole log can be seen here: guess it is the Acer recovery partition, but I cannot access it. What can I do?

Answer:Access recovery partition

You don't really need to restore the original windows 8 to get the free upgrade.  You can view the orginal OEM windows product key from the BIOS....from a command prompt. To get to a command Shift-F10 when you see the screen below when you boot either windows 8.1 or windows 10 installation media:  You don't need a key to install the vanilla windows 8.1 as it is automatically retrieved from the bios.  Also,you don't need to restore or install windows 8 to get free windows 10 upgrade.  Microsoft changed the you no longer have to do that. However you will at some point need to enter your original OEM windows 8.1 key to get the free upgrade (to activate Windows 10)....if you clean install Windows 10 for the original activation.  After a successful activation, subsequent clean installs of Windows 10 don't require a key as the digital entitlement will be saved on Microsoft's servers.  Again, you don't need to install windows 8.  You can just go directly to windows 10. But if you want to try to re-link your Acer recovery partition and create a factory default Acer OEM Windows 8.1 recovery drive, read the posts by Ironfly in the link below.  And then you should be able to reset your PC to factory condition using the USB recovery drive.  Try to create a USB factory default recovery drive without using the reagentc.exe command ... Read more

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Question: How do I restore to the factory settings/ perform a factory reset when it is not listed under the System Recovery Options, but there is an active recovery & healthy partition?

When I attempt to factory restore or access the recovery partition, Dell sometimes has it listed in the Advanced Boot Options, but a lot of the times it is not listed. I will have the following options:

Repair Your Computer

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement

Start Windows Normally

After clicking "Repair Your Computer", I am presented with the following options: Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt

Typically, "Repair Your Computer" is how I have performed the factory restore. However, this this did not work this time and has worked on some of the previous workstations. To verify there is a recovery partition, I performed the following steps:

Start > Right Click on Computer > Manager > Computer Management > Storage > Disk Management

Under Disk Management, the recovery partition is listed with the following information: Healthy, Active, Primary Partition and has 14.65 GB.

Hopefully, this is not too wordy, but I... Read more

Answer:How to access recovery partition

Did you search the BIOS for an option "Factory Recover"?

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I have an HP Pavilion tx2150us laptop and I'm trying to use it's recovery partition to restore the C: drive back to factory default because it has been corrupted by some malware.

The thing is, I don't have HP's Recovery Disk and I know this computer has a recovery partition, but the recovery manager claims that it's not present. Even though, the partition can be seen in My Computer, but it looks like it's empty. I think the recovery partition is still good, but the malware is preventing it from being accessed.

Any suggestions?

Answer:Can't Access Recovery Partition

I believe the shortcut to access the Recovery partition in HP is by pressing the F11 key as soon as you power on the laptop.

You may want to give that a try.

Another way to force it to boot from the Recovery partition is to use a boot CD like GParted and make the Recovery partition the active partition. It's usually around 1.5GB but if it is there, it will be labeled accordingly.

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Im trying to restore an HP a450n to factory condition. Problem is that my younger bro had previously tried a beta version of Vista on it (which has now expired) and system recovery does not seem to work. I have checked the drive with my other pc and could see that the partition was there. This pc will post and goes to the OS selection screen.

Microsoft Windows Xp Home Edition
Microsoft Windows XP Home Edition
Microsoft Windows Recovery Console

The first selection come back with the hal.dll missing and asks for it to be replaced.
The second gives a disk configuration error and says it cannot read from the selected boot disk.
I can access the recovery Console and can get the command prompt but what can i do there?
I just want to restore this pc. nothing needs to be saved. i hate to spend the money on discs when the info is right there.

Answer:Cannot access recovery partition

I'm no expert with recovery partitions gone bad... if you boot into the recovery console, can you browse to the HP recovery partition? If so, maybe there's a setup.exe file or something similar you can launch. If not, HP usually offers recovery CDs to their customers for a minimal fee. A friend of mine was in a similar situation last year. He contacted HP thru their web site and was able to get a set of recovery discs and only paid shipping. He received them 3 days later and it only cost about $30. Here's a link that may help:
The 3rd and 4th options are probably the most relevant....

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For some strange reason I can't access my System Recovery partition by tapping F10 or holding it down, goes straight to XP logo screen and doesn't open up Sys Recovery. I don't know what the problem is, I have "Sys Recovery on all drives" enabled. So what exactly is the problem and why? was it deleted by accident or is it disabled through some where else.

I really need your help, I was always able to do a system recovery and now I can't.

please help.

Answer:Can't access my Sys Recovery partition

On my laptops and PC (different makes/models/brands/systems)it's F8, could that help?


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hey guys, i just recently installed xp home on a new laptop which came preinstalled with vista. Unfortunately i was dumb enough not to check if all the drivers were available before downloading, and so am now stuck with a laptop with no audio and DVD capabilities. i did not make any recovery disks either, but i do however have a recovery partition on the laptop, the only thing is i dont know how to access it. i cant get into it at startup, cos when i press f11, absoloutely nothing happens, any help would be appreciated, thanks.

Answer:Recovery partition - How do i access it?

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I used a windows xp cd to reinstall windows, but now I need to install the hardware for the audio, modem, network controller, and video controller.  HP does not have the drivers available anymore on the site. I am sure they are on the recovery partition, but I can't figure out how to access it.  I can't find any instructions on how to run it. Thank you for any help you can give me.

Answer:How do I access the Recovery Partition to run a recovery on ...

@JanetJ All your drivers here. REO

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I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

Answer:Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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Just bought an NB550D-109.
Pretty happy with it, but I do have a couple of questions though.
Is there a reason the recovery partition, labled Data, is half the size of the drive?

Can this partition be resized to give more storage without compromising the recovery wizard?

Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Or should I leave them installed and just disable them from startup?

Answer:Satellite NB550D-109 - Recovery partition

> Is there a reason the recovery partition, labled Data, is half the size of the drive?
To be honest I don?t understand your question. Recovery partition is about 10 GB and recovery image is about 8GB so I don?t understand what do you mean with ?half the size of the drive?.
> Can this partition be resized to give more storage without compromising the recovery wizard?
At the moment I?m not able to give you proper answer. Open ?Disc management? option, make a screen shot and let us see the partitions structure. Then I will be able to discuss about all partitions.
At the moment I can say one thing only: do not change anything. Changing partitions structure HDD recovery installation can be cancelled.
> Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Some of them can be uninstalled but I don?t know which of them you don?t need.
Let us know which of them you want to remove from the system.

One more thing: don?t make too many experiments before you have created recovery USB disc.
Please read Toshiba?s user?s manuals and pick up info about recovery installation and recovery USB disc creation.

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hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

Answer:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media -

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I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

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I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30


It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

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I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?


Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

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Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112


Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

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I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.

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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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I want to create 2 partitions in my hdd but I have no idea how to do it. I have 80GB hard disk. I have recovery CD and I want to ask if anybody knows is this possible to do it by that recovery cd.

Thanks for any help!!!!!

Answer:How to create partition in Satellite 105 via recovery CD?

Hi nina,

Use the Expert Modus with the recovery CD.

You make a Partition with the recovery CD

- Choose ?Expert mode? pressing number two
- Click OK and press ENTER
- Look in: must be selected to CD-ROM drive
In the middle window choose GHO file and press ENTER
- Using TAB button you must mark information about drive and so on and press ENTER
- Using TAB button mark again middle part of window (blue line) and with space bar activate ?New Size? box
- Put inside new partition size and press again ENTER button
- The question ?Proceed with disk load?? confirm with OK

or use the Partition Magic 8 this is a good and a simple Software for Partitions of the HDD.

I Hope this is a Help


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I need help F9 doesn't work and my computer has been slow after I got rid of a trojan vundo. Also if there is any chance of you guys helping me to reformat my computer using someone else's disk.

Answer:How to access recovery partition on ASUS P5P 800?

It's usually a combination of 2 or 3 keys, not just F9. It can be tricky also, you have to hit the keys at just the right time
Is this board from a custom build?

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Hi,I am using T41 2373 , 1 year back I reformatted C-drive and installed the windows Xp from CD  from scratch, Now the Access IBM button does not work. I think i merged the factory partition as well . Is there still a possiblity of recovering the factory partition , where we dont need CD for fresh installation and for drivers. thanksHaydder

Either Most interesting or most hatred topic improves discussion power.

Answer:T41 Factory Partition and other Access IBM recovery

If you have a set of recovery discs, I believe it will setup your OS and recovery partition as well, but the drivers usually need to be updated anyway, especially on a unit that is several years old.  I think there is a way to keep the recovery upto date by imaging your drive, but someone else will need to advise you on that. If you want to check if your partition still exists, go to administrative tools>disc management and you should see the partition, which will be hidden from the operating system in other areas. If you have only one partition, then its been removed.

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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Hi. My "google-fu" isn't giving me a solution so I hope someone here can help.
About a year ago my laptop's HDD started giving errors so I replaced it. As far as I can recall, I did it by cloning the drive (but I can't remember using which program). I got everything working just dandy at the time but recently I've been getting daily BSOD related to ntoskrnl and from what I've read the solution to this is to re-install Windows.

But that's where my problem comes in. When I try to run recovery I get a message saying
"Restore failed - can not find image

I've attached a pic of my disks diskman showing I have a 13Gb recovery partition, Acer (C) and System Reserved (which I gave a drive number to try and access).

The system reserved shows as having 62.5Mb free of 99.9Mb (so its not empty), but if I "explore" it shows "folder is empty".

So how can I get to the recovery file?
FWIW, D2D is enabled in bios, and I've tried Alt-F10 - the computer just beeps continuously until I let go then starts up normally.

Also FWIW, I do have my old HDD in an enclosure so I can "pull" data off that if necessary (but that system reserved also shows golder empty despite using up space).

Lastly I do have some recovery disks BUT I suspect they are from my previous Acer (had a OOB failure so I returned it for an upgraded machine so I'm not sure how valid they are and the Windows 7 serial I have will most likely not matc... Read more

Answer:Need to access recovery partition - replaced HDD

It does not appear that the recovery partition has been formatted, so no recovery was placed there. The system reserved is boot info from the OS install, you can't access it.

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After uncsuccessfully trying to put a .GHO back onto the laptop, it will not boot or even go to the standard ThinkVantage RecoveryRestore interface, but instead presents me with the "There has been a signature failure" message. I haven't been able to locate a 98 boot/install disk so I have not been able to run fixmbr or fdisk ... but as I have access to the RECOVERY partition and the files on it, does anyone have any idea how I might be able to run that while in the WinPE environment or burn it to a bootable disk?

Answer:T61 will not boot, but can access RECOVERY partition

I'm certain many readers won't know that a GHO is a norton ghost disc image, so you really should explain. If you have a good disc image, then I'd seek help from symantic, otherwise I'd just reinstall, but if you're really using windows 98, then the recovery partition won't be of any help as I don't think that was ever an option on a T61, I've only seen them ship with various editions of XP and vista. 

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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I'm trying to restore my laptop to factory settings, but nothing seems to be going right. When I interrupt startup with the Thinkpad button, there is no "Restore your system" option as the Service and Troubleshooting Guide claims.  I read elsewhere that this option can also be accessed by pressing F11, but this has no effect on my system. I'm fairly certain the partition still exists.  My visible hard drive partitions account for just about 74.5 gigs.  I can't find my specific system's specs, but IBM's website leads me to believe that it should be an 80 gig hard drive.  However, I temporarily disabled "IBM Predesktop Area" in the bios as I heard this would allow me to see the partition, and nothing new showed up in Windows Disk Management. I can occasionally access the Thinkpad Rescue and Recovery app, but I have never previously made a backup using that program and there doesn't seem to be a way to use the recovery partition.  Whenever I click on "Create Recovery Media" in the start menu, the program immediately crashes. My system is out of warranty, so I'm not sure if acquiring recovery media from Lenovo is an option.  I can see on-disk recovery being convenient (if it works), but why on earth didn't they also include a disk? Anyway, thanks for any help you can give me,BartoHP Edit:  I did a quick scan of the first page before posting, but somehow missed this Read more

Answer:Z61m Can't Access Recovery Partition

you can obtain the recovery media even if you are out of warranty, 50 USD.

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Hi guys.I need to recover my os.
The problem is I bought a new SSD and added it and cloned my OS to the SSD.
The recovery partition that my Asus ROG came with is in my HDD.
How do I access it and how do I recover the OS to its original state.
The hdd isn't showing in boot options in bios and I cannot set the recovery partition as active through cmd.
I have all my backup files but no OS backup.
I had the same issue earlier and Asus fixed it for me.So how did they do it?

Answer:Cannot Access Recovery Partition after clonig OS to new SSD

I fixed it.Thwre are two ways.
1.Download the original copy from Microsoft and install it. If your lap came with the original copy it'll take the key from bios. (Make sure you Download the Windows 10home, not the N edition or the single language edition)
Thw problem with this method is that you can only install in your hdd and then clone it to ssd again
2.Boot through a Linux CD and make a bootable USB outta your recovery partition and then use the same to install the os in your ssd.

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Is there a list of recovery partition access keys on the net? I know that Dell use Ctrl-F11 after POST but was hoping someone has posted a complete list?Thanks in advanceDavid McMahon

Answer:Recovery partition access keys

Are you trying to access the recovery partition on your computer?What model is your computer?

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Hello, im in desperate need of help, my computer started acting up a couple of days ago, suspecting that it was a virus, i run Microsoft Security Essentian and Malwarebytes, they found a couple of infections an cleared it, after restarting my computer i got a blue screen right at the windows log on screen. Thinking that the virus my had damage some of my video drivers, i logged in to safe mode,and now is that things started to get weird. My Administrator account is completely gone, and even if i reactivate it, once i re-starte my computer it desapear again, thinking that i had something on my start up, i created a new account and deleted my old one, but again, upon restarting my computer, the new account is gone and the old one is back again, and all the changes made in the computer are gone, bringing it back to the point were the virus was removed. I figure that a factory restore would solve the problem, but when trying to access the restore partition tru the windows " repair my computer" option on the start up, i get prompted to enter my user id and password, but none of my users seem to be valid, can someone please help me, im desperate lol.

Answer:Can't access vista recovery partition

If you can get a copy of Spybot Search and Destroy (free) and get it loaded. I would run it (with the internet off and after update)then go to start menu, programs, maintenance, and do a system restore.
I don't think it will do any good to change accounts and I would run msconfig and see whats in the startup.

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Hello, I have a lenovo G575 and I've recently tried to sell itas I have a new model. I can't because the laptop can't be restored to factory settings. When one key recovery system is accessed and a restoration option chosen the display reads 'cannot access recovery partition'. This is strange as I have had it repaired so the recovery partition must be in there or the laptop woud not have been able to function when i got it back (I assume).  I would greatly appreciate anybody who can hep me reset the laptop to factory settings, you would be saving a broke student 100s of pounds.  A potential solution I have thought up is to download someone else's back up for the same or a similar model of the laptop (G575) and I could use that to hopefully restore the laptop. I assume since the backup is esentially a file if I download it from somewhere else that copy may have be sufficient.  I would need anyone with the lenovo g575 or similar to upload a backup so that I could downlaod and use it.  I greatly appreciate any help offered. Regards,A frustrated student


Go to Solution.

Answer:I need help urgently - cannot access recovery partition

hi suntochukwu,
Welcome to the Forums.
You mentioned that you had the computer repaired. Do you mean you sent it to Lenovo for service? If this is the case, did they replaced the HDD?
The error "'cannot access recovery partition'" might mean two things:
1. The recovery partition is not there or
2. There's no OEM image stored in the recovery partition to use by the OneKey Recovery app.
To verify if the recovery partition is intact, try the following inside Windows:
1.  Press the Windows key? +R, type diskmgmt.msc and press Enter. On the disk management, check if the Recovery Partition is visible.
- Link to picture
2. If the Recovery Partition is intact, ensure that it's hidden
- Link to picture
If you still can't make the OneKey Recovery to access the recovery partition, you can opt to:
Option 1:
Call Lenovo and request a copy of the recovery disc (fees may apply)
Option 2: 
if the machine comes with a preloaded copy of Windows 7 Home Premium 64Bit, you can:
a. Download a Windows 7 Home Premium 64bit ISO from this website
b. Create a bootable Windows 7 USB Flashdrive using this method.
c. Use the bootable flashdrive that you created in Step b to install a fresh copy of Windows and use the Windows 7 product at the back of the unit to activate Windows.
You will need to manually install all the drivers from the lenovo website
Re... Read more

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Hi there.

I tried to install Manjaro Linux first and than Fedora 25 on my laptop, but after that I was not able to boot Windows anymore neither to access the Recovery hitting F11 at the boot. Furthermore, I couldn't find any Windows entry hitting F9. I think the problem is that I formatted the EFI partition, and even it had been created by Manjaro Linux installer I messed things up.

Finally I used a USB installer for WIndows 10 and followed this guide:

The system works perfectly if I boot Windows 10 now, but I can't access the recovery partition and I have two boot entries , just one working. I'm thinking that one could be the original one, and the other one was created when I used the Windows 10 iso downloaded from Microsoft's website to restore the boot.

When I try to access the recovery partition hitting F11 I receive this message:

Boot configuration file doesn't contain valid information for a OS
File: \BCD Error code:0x0000098
It's necessary to use restore tools

Please note this is a translation from Italian
From HP Recovery manager, started from Win10. there's written the restore is impossible because the Recovery partition was deleted, but I can actually can see it from partitioning tool. I've also tried to restore to a restore point preceding Fedora installation, but nothing changed.

Below, the HP Recovery Manager run... Read more

Answer:HP laptop - Can't access to Recovery partition

Unfortunately, the HP Recovery Manager is hypersensitive regarding anything that tampers with the Recovery partition. Folks have tried stuff like copying to an external disk (for safekeeping), and then later, when F11 didn't work anymore, copying it back -- but that apparently does not work.

The only proven way to restore it to working state is to do a complete factory reset using HP Recovery Media -- but that starts out by reformatting and erasing the entire contents of the hard drive -- but to get that, you would have to contact HP to order it, and since the US number does not ship media outside the US and Canada, you would have to contact HP support in your country to see (1) if they have it, and (2) if they will ship it to you.

Good Luck

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Hi guys

I have this problem here.... I run windows XP on a HP Pavillon DV2000 Laptop
I recently tried to configure my partition to dual boot with linux Ubuntu.Everything went well and worked except that now I cant do a system reinstallation using HP's software in XP.He just can't find the recovery partition.It say's the recovery partition can't be found and no software is available to reinstall system.but wether I open Easus partition master or Partition Magic,I see the HP_Recovery partition but no letters is associated to it, only a *..... maybe that is the problem....

thank you very much

Answer:Solved: can't access recovery partition with XP

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Hello!I need to reinstall Windows Vista on my Dell Vostro. Somewhere along the way, I lost the recovery discs. But, there is a recovery partition on the computer. I have tried F8, F2, and CTRL+F12, none of these allowed me to access any kind of recovery options (or repair your computer). I have done a lot of reading and googling looking for a solution, but I have reached a dead end. Can anyone offer advice as to what is the easiest and most cost efficient way to get this accomplished?Thank you in advance for your help!

Answer:How to access Recovery Partition (No Disc)

Welcome to CH.On first post it is important to provide as much info as possible. Recovery partition methods vary by manufacturer.  So we need to know the make and model of you computer. Is it a laptop? Is it a Toshiba? It makes a difference.The recovery discs for Windows 7 and 8 will attempt to repair the present installation and patch over any bad places in the system. But it does not install additional material the comes for the OEM (Original Equipment Mmaker). That material, if present, is in the recovery partition.What I mean to say is that the recovery partition is not a standard module of Windows. It is an option offered by the OEM.If you have made radical changes to the computer system, the recovery partition might not be available. It is a non-standard partition. Also, extensive damage to the system may make it hard to use the recovery partition. You have to check with the OEM.Also, the version of Windows makes a difference. My remarks above apply to methods used by the OEM. Now here is some more information specific to Windows Vista. But I have not tried it and do not know if it works in all cases. author speculates that it should always work. But he did not prove it.Quote... To make matters worse I didn?t have the recovery DVDs for the laptop. Thankfully, after hours of Goggling and a lot of swearing and frustration I came across a method in an article. This method s... Read more

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I have a friend?s Satellite L350 laptop which I attempted to repair, but the HDD is faulty, so badly I can't create restore disks. I cloned the image partition to another HDD (yes I created 2 partitions) which is a western digital, but for some reason when pressing F8 I can't get into the restore option, but I can on the faulty drive, is this because you have to use a Toshiba HDD only?

Thanks in advance


Answer:Re: Satellite L350-170 - cannot use cloned recovery partition

Hello Chris

It has nothing with Toshiba HDD. This option works when notebook is preinstalled with original recovery image. This with cloned partition will not work and HDD recovery option will not be listed in ?advanced boot options?.

Only when you install recovery image on this new HDD it will works.

One more thing: this old L350 works very good with Win7 32bit so if possible install it instead of using original Vista.

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Hi all, (sorry for my langage because i am french)

I have a Satellite U940-117 and after a error, i have delete all partition on my PC.

Is there a. iso that allows the computer to reinstall the factory?


Answer:Satellite U940-117 / How recovery default partition

No. If you didn't create recovery USB you have problem. With other words you must order recovery media from Toshiba.

Recovery image cannot be downloaded.

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I have a Toshiba Satellite A300-1MM laptop. I want to factory reset the Windows Vista OS, but leave the other OSes I have in the state they are. I am attaching a screenshot of the disk management selection and the :My Computer:.
I want to reinstall Vista from the recovery disk to the partition I currently have them, without messing other ones.
As boot loader I am using GRUB 2.0 (Ubuntu 14.04)

I want to keep the current partitions and replace Vista.
(I know that i have accidentaly deleted the recovery partition, but i have recovery disks so do notworry)

Thanks in advance , for any other definitions, ask me.

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Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

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I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.

So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.

My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?

Thank you in advance for any suggestions.

Answer:Re: Unable to use the recovery partition on Satellite L505D


To be clear: there is only one way to use recovery image saved on HDD and install it.
Exact step-by-step description how to do it you can read on

If this will not work, only way to do it anyway is to use recovery DVD. Question is: has your friend created these discs?

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Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7


Answer:Satellite L500 - recovery partition missing


If you didn?t create a recovery disk, then you will need to order the disk from here:


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Hello all,
Question for you , i have a toshiba and when i turn it on it doesnt give me a splash screen it bots right into the recovery partition what can i do so i can get my splash screen back and hange boot device ? I cant even get into the BIOS.

Answer:Toshiba satellite booting to recovery partition

Hold down the F2 key and then power-on the computer.

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my satellite u400-22z came with a big fat "hdd recovery" folder on the hard drive - yes I know what it's for,
but the insufferably awful version of windows vista that came with the machine made me decide that, in a case of system fault, I will not again install that failed attempt of an operating system.
So I don't care for that recovery data.

So those ~ 11 GB of junk sitting on my drive is bugging me, I cannot delete the HDDRecovery folder, it it somehow protected from deletion.

How can I circumvent that ?

Also, is it safe or can I make it safe, to use the seemingly hidden small partition (is this for recovery also?) I found, which is IIRC ~ 2GB or so big, for own purposes, without wrecking my current windows installation ?

Thanks in advance,

Answer:Satellite U400-22z - How to delete HDD recovery partition


If you have made a recovery disk and don't want store hdd recovery folder on hdd, you can remove it.

> I cannot delete the HDDRecovery folder, it it somehow protected from deletion.

You remove it as always you do to remove any files from your system.

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I have a satellite A500-134, the recovery partition drive shows that it is 100% free and HDD recovery folder is shown in the D drive (the laptop comes with 2 visible partitions C and D with 232GB each). I found the recovery drive partition when I was looking at disk management in windows.

So does this mean that I can delete the recovery drive as nothing seems to be in there?

Answer:Satellite A500-134 - Recovery partition is empty


Why do you want to delete the Windows RE partition?
On this partition Windows saves files to restore the computer or to fix problems.

Here is a good article about this:

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I accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside) and have tried to create my recovery disks using the 'Recovery Disc Creator' but it is telling that it cannot find the recovery partition :(

I tried fishing through the ini files for the recovery disc creator to find where it looks for the partition, but couldnt find anything...

One thing i have noticed is that now it is recovered, it appears as an NTFS fs (i think before it was an Unknown FS type??) and has volume label 'HDDRECOVERY'.

Any ideas as to how i can either:

a) trick the recovery tool into using the recovered partition
b) make the partition look exactly like it did before i deleted it, so i can use the tool as is.

Would really appreciate any help - want to make those recovery disks for my vista ultimate before i go dicking around and whacking backtrack on it :)



Answer:Restore recovery partition on Satellite Pro A200


> accidently deleted the 5Gb recovery partition on my Sat Pro A200. I have since recovered it (and the data inside)
I wonder how you have restored the deleted partition. Possibly the recovery partition parameters are not the same as before and therefore the 'Recovery Disc Creator' doesn?t work correctly.

Unfortunately, in my opinion you will be not able to trick the recovery tool if the recovery partition cannot be found.
You can only rename the NTFS FS partition. This can be done in the disk management console.
But I don?t think that this will solve this issue.

It seems you will have to reinstall the whole OS again using the Toshiba Recovery CD or the original Microsoft Vista CD


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toshiba satellite l655-128

my recovery partition crash

i need CD/DvD/Usb recovery

where i can get it??

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First of all, I've got a A200 1BP Vista Home Premium and I lost the product recovery disc and I want to create one with Toshiba Product Recovery Disc Creator or Vista's "recdisc.exe".

They both failed as I had a message "No HDD Recovery Area!" which then I looked at the "Disc Management" section and couldn't find any unnamed partition.

There were two Primary Partition which were 1.46 GB "Healthy (EISA Configuration)" and my Vista (C:).
So what should I do? Can I create a recovery partition?
Or can I fix the Recovery Disc Creator? (v.

PS: I recovered my computer many times with my CD, which probably used my recovery partition.
Seriously, I'm out of ideas and I don't wanna lose 50 bucks just to have another copy of PR Disc.

PS2: I used press "0" and "F8" thing too, they didn't work either.
Is there any way I can restore without any discs?

Message was edited by: darthbabam12

Answer:Can't find recovery partition on Satellite A200-1BP

> There were two Primary Partition which were 1.46 GB "Healthy (EISA Configuration)" and my Vista (C:).
>So what should I do? Can I create a recovery partition?
>Or can I fix the Recovery Disc Creator? (v.

It looks like the HDD recovery partition is missing?
The first partition 1.46GB is created by Vista automatically and the C partition is the system partition? the HDD recovery partition does not seem to be available?

> PS: I recovered my computer many times with my CD, which probably used my recovery partition.
Did you recover the Vista using the Recover disk or what disk did you use???

If you installed the system using Vista Microsoft disk then this was a big mistake because this has deleted the HDD partition?

> Is there any way I can restore without any discs?
Either you will use a MS Vista disk and the missing drivers you could download from Toshiba page or you will order the Toshiba recovery disk? don?t see other solution?

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I normally use DBAN to wipe my disks, however, I'm interested in doing this on a laptop without destroying the recovery partition.

Basically on a Satelitte L300 I would like to wipe the HDD using DBAN (Darik's Boot & Nuke) (but preserve the recovery partition) and then do a clean install of Windows 7. Is this possible or do I need to look at another alternative?


Answer:Re: Satellite L300 - Keep recovery partition when using DBAN

I don?t use DBAN and cannot give you proper answer but one thing I must say: create recovery DVD using preinstalled ?Toshiba recovery disc creator? and after doing this you can do whatever you want.

If something goes wrong you can install OS using these discs.
Please note: when you install own Win7 using non-Toshiba disc saved recovery image has no sense anymore because you will not be able to start HDD recovery anymore. To get factory settings again you must use Toshiba recovery DVDs.

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I shrank the C: Partition without touching the hidden Recovery partition (First partition on the HDD) and made a new D: partition for data.

Now the recovery program fails to find the recovery partition which is still intact and unchanged.

How can I get a recovery USB drive made now?

Is it possible to change the drive letter of the hidden partition so that the recovery program finds it?

Answer:Satellite C855-1GR - No HDD Recovery Partition Error - But there is!

I don?t know which OS do you use but first partition has nothing to do with Toshiba recovery files. First partition is WinRE partition and it belongs to operating system.

Your posting doesn?t offer some important info for better understanding.

Which notebook model do you have exactly?
Which OS is preinstalled on it?
Is preinstalled OS original OS that you?ve got with your notebook?

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Need to run recovery procedure but lost the partition on the HD. Since the product key is stored in BIOS/UEFI i wonder if i can use the iso provided by Microsoft 8.1 + drivers posted on Toshiba site.
Is this possible or must i purchase the recovery disks from Toshiba?
The OS mentioned there is Win 8 RTM 64-bit

Answer:Recovery partition lost on Satellite C870D

Yes you can use iso file and drivers offered on Toshiba download page but you cannot use product key for activation. As far as i know this key belongs to original recovery image that you got with your machine.

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I have a Toshiba Satelite A 100 - 786 model.It has a HDD of 120 GB.n which 1.5 GB isa factory Setup partition and the reast is for my usage i guess its for Win Re ...but i dont wsant this partition wat do i haveto do.I used the disk Management but this 1.5 GB remain Unallocated and it does not even gets extende.Pls advise.

Thank You

Moosa Anis

Answer:I want to Remove the 1.5 GB recovery partition of my Satellite A100-786


why do you want to remove that partition? Because of additional harddisk space you will gain?? For the cost of a really nice and comfortable recovery system which is really good? Postpone, if your system has some serious problems and you want to recover your machine, what will you do then?

So if you are really sure that you want do it, then make it like following described:

Grab a cd-image of the windows-live-cd "UBCD4Win" (, burn it to cd, boot it and modify your partitions with it, should work withour problems.


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My laptop is Satellite C55-A-1K6

In the past, i have deleted Toshiba System Recovery Partition by mistake when i install new OS to my laptop then i sent my laptop to Toshiba Service and they recrate standard partitions and send my laptop to me back.

I need to ask that question to you now;

When i open Disk Management in Computer Administration i see two partition that named Recovery. One of them is at the begining of the disk and it is 1 GB, other one is 11 GB and at the and of the disk. Which one is for Toshiba System Recovery?

On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery my laptop in the future?

Now, if i delete all partitions on the hdd now, can i still use Toshiba Recovery with these 3*4,5 GB DVD?


Answer:Satellite C55-A-1K6 - Which Partition is Important for Toshiba Recovery?

Original recovery image contains operating system, all necessary drivers, Toshiba specific tools and utilities, and of course some additional software so it cannot be 1GB only. 11GB partition is for recovery image.

> On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba >Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery >my laptop in the future?
Generally speaking you don't need it anymore. Using your created recovery DVD you will be able to install original recovery image anytime you want. In case that HDD will be effective and exchanged with new one you can use these discs to install original recovery image.

Many people don't read user?s manuals and do not create recovery media. After some experiments they are surprised why HDD recovery image installation doesn't work anymore.

I hope some other Toshiba notebook owners will read this so here is original info from Toshiba recovery reminder:


+your system is equipped with hard disk recovery system. If you need to repair your computer by restoring it to original factory state, you can do it directly from harddisk (press F8 when you boot your computer, choose "Repair your computer" and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ... Read more

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Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?

Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

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G'day alll,

Been out of the game for a while, got a Toshiba Satellite P850
I thought id set it back to factory default so hit zero key.

Came up with option wipe hdd, Toshiba recovery wizard.

I thought great it will wiped the hdd then let me use the hidden partition to reinstall the fresh copy of windows8 that came with it.

Now I get on boot up
Reboot & select proper boot device or insert boot media in selected boot device and pre any key.

Im gob smacked that its own Toshiba recovery wizard would wipe it own recovery partiton ....

so now have no recovery partiton as im aware as holding the zero key down keeps coming up with the above..

think i made a big boboo.

Looking for best way & eaiest way to solve this?
cheers macka.

Ive tried using my hiren & bootcd but wont even pick them up after chaning boot order in bios to cd drive first etc.

just keeps going back to
Reboot & select proper boot device or insert boot media in selected boot device and pre any key.

any help will be appreciated.
cheers again Macka. Am i missing something???

Answer:Lost recovery partition on Satellite P850

Your biggest mistake was that you didn?t create recovery media using preinstalled recovery media creator tool. With this recovery media (DVD or USB stick) you will be able now to install original recovery image. It is also described in user?s manuals document. Such back-up is very important.

Problem is that you cannot force your notebook to have access or install recovery image, if it is still saved on HDD. Now you can either install own OS version using Microsoft installation disc or order original Toshiba recovery disc for recovery image installation.

I don't know where do you live but if you have European notebook model you can order it on

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I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:

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i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that

how i can restore my recovery partition ??

Answer:Satellite L745: I've deleted recovery partition. What can I do now?

> {quote:title=nadro2009 wrote:}{quote}
> i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
> after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that
> how i can restore my recovery partition ??
> :)

Which utility did you use that gave you that message? Was it the Toshiba HDD recovery utility or windows backup?

You may have deleted the recovery partition. The other one would be the windows page file for virtual memory.

If you have deleted the recovery partition I can't think of an easy way to re-create it that isn't very technical.

You can of course make manual backups using "backup and restore" in the control panel of windows. There you can create a system image, a recovery disk or backup your files.

I would advise you to do this now.

Message was edited by: badhat

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Hello, 1,5 years ago I bought Toshiba C55D-A-13G and two weeks ago my HDD was broken, after that I bought new one, but now I don't have operating system because it was on recovery partition and serial key on laptop isn't a installation key for windows 8.1. So what can I do in this situation? How can I recover my recovery partition on new HDD?

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as I was planning to migrate the HDD to a ssd I resized the windows 8 disk, and then moved the toshiba recovery partition just after the windows 8 system one, but it seems that this move actually changed the properties/id of the partition.

Could you please tell me the SET ID properties for the toshiba recovery partition so I can change it again?
The partition size, content and everything else it's untoched, but when I try to open the recovery tool it says it cannot find the recovery partition.

I know I should not mess up with the partitioning, but I want to change the laptop to a faster disk.

Thanks a lot.


Answer:Satellite P855 - need recovery partition properties

Hi Nicolas

Now it too late for anything. Partitions structure is changed and you cannot get it back to original state.
Changing HDD to SSD is not the problem but your mistake was that you didn?t create recovery disc or recovery USB media.
After changing HDD to SSD you could use this media to reinstall OS. In this case new recovery partition would be created automatically.

What you need now is recovery disc for clean recovery image installation.

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