Computer Support Forum

Satellite C660 - How to recover to factory state?

Question: Satellite C660 - How to recover to factory state?

I'd like to recover my Toshiba Satellite C660 to it's original state.

I did not create any DVDs at startup.

On the D: partition there is an 11GB folder called HDDrecovery.

When I press F8 at startup I do not see any option to use them.

does anyone know how I can recover? The option circled in red is not available.

http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R0102134.png

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Preferred Solution: Satellite C660 - How to recover to factory state?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660 - How to recover to factory state?

Hi mate

Check if this could help you:
http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=228171

There is a description how to make a bootable USB stick.
Possibly you could copy the content of HDDrecovery folder to USB stick and could make this bootable.

Please post if thsi helped!

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Hi Guys,

I am suffering with some problem on any website some words linked and when I click it, a ad. website opens which is kinda virus i think and the laptop works very slowly

I decided t reboot the laptop and go back to factory settings.

Could you please help me how to reboot I am not really good at computering so if you explain step-by-step That would be fantastic.

Thank you

Answer:Satellite C660-1LD: How to recover and go back to factory settings

Hi

Read the threads here in the Toshiba Product Recovery forum.
Additionally check this documentation how to use the HDD recovery:

+How to recover a Toshiba notebook with the HDD recovery procedure+
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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Hello,
I own a Satellite C660-1MG
equipped with Windows 7 and since the pc crashed often I decided to restore it to its factory settings. But unfortunately I have no cd recovery and I no have a copy of the dvd windows 7 so I can not restore it.
Also my PC deleted all previous restore points to 2015 so even with this procedure I will have no improvements.
I went to the Microsoft website to download a copy of Windows 7, but by entering the product key tells me that I contact the manufacturer Toshiba.
What I could use is the recovery discs for Windows 7 to restore the notebook to its factory settings,
thanks a lot,
I expect a fairer your feedback.
Best regards
Salvatore Muni.

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Hello I hoping you can help me.

I currently used the startup recovery mode on my laptop, as my laptop had been infected with somesort of malware, which slowed my laptop down, making it unusable, Therefore I turned to the recovery, after i did the recovery i found that i was unable to use my laptop, it seems to be that the OS is gone, I cannot access normal mode or safemode, And the Recovery option has now dissapeared from the F8 menu, I am stuck on ideas on what to do, I only got the laptop 5 months ago and now its totally useless.

I look forward to your advice,
Thanks in advance,
Aaron

Answer:Cannot recover my Satellite C660-1ZM

Hello Aaron

Have you maybe created recovery DVDs following Toshiba?s recommendation?
If yes you can install recovery image using these discs. If not you can order new one on - https://backupmedia.toshiba.eu/landing.aspx

HDD recovery installation is screwed up and you will not be able to start it anymore.
Sorry.

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I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...

[http://www.toshibamea.com/ComputerProduct/4/Satellite_C660-1WN/49674?pageid=4]

The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...

[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52088]

...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[http://superuser.com/questions/318322/... Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

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I have Satellite C660-1J2
can some tell me how to reset this computer back to, when we bought from toshiba, I did not create recovery disc, but cannot remember how to do it from computer.

I have done it once ???

Thanks for assistance
Tony

Answer:How to get factory settings on Satellite C660-1J2?

Hi Tony

This should not be so problematic. Start your notebook and pres F8 several times. When you enter advanced boot options choose option ?Repair my computer?.

Just follow the menu on the screen.

More details you can find on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

Good luck.

2 more replies
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Hi

Wondering if somebody can help, I am giving away my laptop computer to charity du to upgrading I have removed all files and want to return to Factory Settings, tried several options such as 0 key and the control panel methods but it just wont work, am I missing something, for data protection If I cant do this the charity wont accept

Please help

Answer:Satellite C660-2E2 and factory settings

Hi

Check please follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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i installed windows 7 pro in my laptop which made my laptop longer time to startup and shut down and bit slow. now i want to go back to factory restore, how can i do that. the pre-installed recovery partition is not show in 'My Computer'.

Many thanks

Answer:Factory restore for Satellite C660

After own OS installation you cannot start HDD recovery installation anymore.
You can do this using recovery DVD only.

Have you created this disc following Toshibas advice in ?Recovery reminder? or User?s manual document?

If you have this disc please use it for recovery image installation. If you don?t have it you have a big problem now.

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Ive been given a laptop with no reboot disks, Windows 8.1, and I want to wipe it back to factory settings to start again but holding 0 at the start isnt working, is there any other way to wipe everything off it?

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Hi all,
Just a brief question. How do I restore my Toshiba Satellite C660 to the factory settings? I have no recovery disks etc, and there is nothing on the PC I need to back up. Simply a straightforward factory restore to its original settings,

Some sites say press 0 (zero) and follow instructions. Others say press F8 and follow instructions. Hopefully one of these is correct but which one?

Thanks in advance.

Answer:How do I restore my Satellite C660 to the factory settings?

If you don?t have recovery DVD (you didn?t create it) you can install recovery image following instructions at
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

If this will not work you must order original recovery disc on https://backupmedia.toshiba.eu/landing.aspx

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Turned on my Toshiba laptop to find out that it wouldn't get past the windows loading screen. It usually has the windows 7 loading bar moving across with the windows corporation underneath but no logo above.

So I've tried safe mode but it still wouldn't get past it, tried restoring (same thing), tried booting up from recovery disc (same thing) so I have been left with no choice but to completely start a fresh however following instruction from the toshiba website and looking at many threads I held F8 until it loaded up the advanced boot menu and selected repair this computer (1st option).

I was expecting to move onto the next stage of the tutorial however its the same old problem.. it goes to the windows load up screen and just continuously loads.

Answer:Re: Reseting Satellite C660 to factory settings

The whole story is a bit strange. Set BIOS to default settings and try to make clean OS installation using recovery disc.
Start notebook and press F12 to enter Boot menu. When boot menu is shown on the screen put recovery disc into optical disc drive and choose CD/DVD drive in menu. Confirm with ENTER.

I hope recovery installation will starts properly.

Check it and send some feedback.

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Hi guys, I need some help on restoring my C660 to factory settings, any suggestions?

I dont have any restore disk by the way.

Thanks.

Answer:Restoring my Satellite C660 to factory settings

There are no many suggestions about that. If you want to have factory settings you must install original recovery image using recovery media. If you don't have it you can order it on https://backupmedia.toshiba.eu/landing.aspx

By the way: is original recovery image still preinstalled on your machine?

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Hi there.

I have a Toshiba Satellite Pro C660.

I have a few problems with this computer and I am planning on selling it.
I would like to put the computer back to how it was when I took it out of the box.

I have read a lot of people's advice on this. I have tried holding 0, that don't work. I have gone into the system by pressing f8. I get the a screen when I get options on what I want to do with my computer but there isn't an option that allows me to take it back to 'out of the box' state.
From what I have read, this option is meant to be here.
I have no restore disk as the laptop didn't come with one.
I'm running out if options

Can anyone help?

Thanks

Laura

Answer:Satellite Pro C660 - Restore to factory settings

Hi Laura

What you want to do is HDD recovery image installation and it works as described on
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm


To be clear: This works if your notebook still has original ?factory settings?. If your notebook is preinstalled with own OS version option ?Repair Your computer? will not be available anymore.

Problem is that such situation can be avoid if notebook owner has created recovery installation disc following instructions described in user?s manuals document. I presume you didn?t create such disc.

Now, there is only one option to get original settings on your machine: you must order original recovery disc for your notebook model and you can do this on https://backupmedia.toshiba.eu/landing.aspx

Or you can remove all important data from your machine and sell it with actual configuration.

1 more replies
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Hi.
I got problems with my windows and after trying all the methods I could find on Web, I decided to start from zero. So I found the option of reset the Pc in Windows recovery console. Yet it gives me the error DRIVER_IRQL_NOT_LESS_OR_EQUAL (storahci.sys). Is there another way of doing it? Or any other ideas?

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hi ,i want to take my pc back to factory settings but dont have a clue how this is done. anybody heilp please.

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Hey,

I recently bought a Toshiba Satellite Pro C660-167 and I want to restore it to factory settings without the use for a Disk, would anybody know how to do that ?
Any type of help would be greatly appreciated.

Answer:Satellite Pro C660-167 - restoring factory settings

Hi

Just do it as described in follow Toshiba document - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

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hello i have had a toshiba laptop for a while now and i am trying to reset it to factory settings to give it to someone but i have forgotten the password at the part after pressing f8 and clicking repair your computer it comes up with a dropdown menu with ASPNET and HomeGroupUser$ and i cant remember that password i was hoping someone could help me

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Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,

greetings

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I have a Satellite Pro with Windows 7.
Like Emma in a previous thread I am having trouble with the screen freezing and having to turn off to recover.

I think it could have something to do with Windows updates but can anyone offer any assistance.

Please! In plain English please because I am a silver surfer!

Mariel

+Message was edited: notebook model number has been added+

Answer:Screen freezes - Need turn off Satellite C660 series to recover display

Hi Mariel

It would be interesting and useful to know what notebook model you have.
Secondly did you try to reinstall or update the display driver?

Please do that.

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My English is not very good and I don't understand very well, so I don't know where to post my problem. Here is my problem, I hope you can help me to post it in the correct forum.

I bought a portable PC 9 months ago, Toshiba Satellite A300. I have had problems with a virus and the result is that despite of the actions of clean and disinfection, the computer remains infected and I have denied the access to the hard disks and to the record.

I have thought to recover the operating system preinstaled of factory (I hope it is the solution and not the formatting) and I have read the manual to do it (I did not have the precaution of creating a CD of rescue). In the manual it puts that from F8 agrees to " to repair system " and does not say anything any more. I have searched in Internet if there is some additional detail more that I should know but I have not found anything, because of it I write to you. Also I would like to know where this the partition conceals where they find these files, not to commit the bilge of erasing. It would survive a formatting? It is not the case, I have not formatted the PC yet, but I would like to know it for the future.

Answer:Re: Factory state on Satellite A300

Without many words - please check http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
There you can find exact description how to use recovery image and install Vista again.

If you have more questions please let us know.

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Hello. I bought it some days ago.
A friend of my make it from Windows 10 Home to Windows Pro without asking me first!

How can i make it again Geniune as it was, Windows 10 Home???
It is now asking for activation

I tryed to reset my laptop to factory default, to make it like the first day i bought it, to be again with Windows 10 Home but i counldn't make it.
I press 0 when i open the laptop, i saw the menu but when i try to make it, it was asking me to put a usb stick with image.
Image used to be in a secret partition of the laptop. Isn't it? How can i reset it if there isn't an other way to make it again Windows 10 Home?
Thanks a lot.
Regards, Matina

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Hi,

I've just purchased a new Satllite A500-1GL laptop (like 3 weeks ago)
it came with Windows 7 Home Premium.

I've installed too many programs/apps/games.. and It became too slow,
i tried to use defragment, scandisk, i uninstalled millions of softwares.. but it still very slow, screen sometimes blinks, it just need a format but i cant do it! :s

Anywayz!!

Now i want to fromat it, and set it back to the factury default state.

I've found this link somewhere in the forum
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
I tried to follow the steps, and here is what happened:

I tried to restart the laptop, hit F8, enter the "Windows Repair" option,
i chosen the language, entered the administrator passowrd,
Now, when i reached Step 4, I didnt had the "Toshiba HDD Recovery option"..!!!?

So, what should i do now? :/ :s
My laptop is getting slower and slower,


P.S: I have a drive (13 GB) labeled as Data Recovery, and it has "HDD Recovery" folder.. !!
P.S2: I tried Option 3 (Windows Complete PC Restore) and tried to Browse the H Drive (the one that has the HDD Recovery files), but it didnt work also..

Answer:Satellite A500 - How to recover to factory settings?

> I tried to restart the laptop, hit F8, enter the "Windows Repair" option,
You have to press F8 and have to choose ?Repair MY Computer?!
You have chosen Windows Repair?

The Repair MY Computer is the first option in the list!!!

However, you should create the Toshiba recovery disk using the preinstalled tool called Toshiba recovery disk creator!
This should be done at the beginning before doing anything else on this notebook!!!

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I was running windows recovery then I choose option "delete all data.... "something like that.
Then in the middle by mistake I turned off the system.

After I tried to started windows if was giving error "operating system missing". I manage to install WINDOWS XP so I might able to access HDD RECOVERY but nothing happened.

I tried pressing "F8" key and also "0" key when computer start at "toshiba" logo but it's still not giving me option to recover my computer back to windows vista or you can say "out of box state".

One Important things is, while installing windows XP its showed me that HDD recovery exists and only 973MB is free out of 5665MB. It means I still have all the windows and drivers on HDD. Now please help to recovery system back normal or OUT OF BOX STATE.

Answer:Cannot recover Satellite to factory settings after Win XP installation

> After I tried to started windows if was giving error "operating system missing". I manage to install WINDOWS XP so I might able to access HDD RECOVERY but nothing happened.

The Win XP installation has damage and deleted the boot manager and the options preinstalled by Toshiba and supported by Toshiba image.

This means that if you will not be able to recover the unit using the HDD recovery option.

You could recover the unit back to factory settings only using the Toshiba recovery disk!!! But I assume you didn?t create such disk? is it right?

Well, in such case you could order such disk from here:
https://backupmedia.toshiba.eu/landing.aspx

Greets

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Hi, i need help.

I lost a recovery that was on my hard disk due to virus.

I have instaled ubuntu now , but i would like to restore my windows home premium, i have cd key and coa that came with laptop.
Ive tried to order recovery disk from Toshiba, but it says my laptop is too old or not from my region....

What can i do?

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Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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Hi.
I got problems with my windows and after trying all the methods I could find on Web, I decided to start from zero. So I found the option of reset the Pc in Windows recovery console. Yet it gives me the error DRIVER_IRQL_NOT_LESS_OR_EQUAL (storahci.sys). Is there another way of doing it? Or any other ideas?

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HI,

I have currently installed windows XP service pack 2. My sister has installed a vista theme pack over the windows xp while i was away.Now it was super slow.so i un-installed the theme pack.

But now it gives various kind of missing dlls annd registry errors.I can't re-install Windows XP cause i am super busy with my exams and also i don't have time to re-install all those softwares. So can any one help? I dnt have system restore point as well.

Answer:Recover to previous state of OS...Help!

How to Use SFC.EXE to Repair System FilesGuide OverviewThe purpose of this guide is to teach you how to use the System File Checker (SFC) to examine and repair corrupt operating system files.In doing this, the SFC tool may replace some of your files that were updated by Windows Update. The only way to check this (and to update any of the files) is by visiting Windows Update and allowing it to check your system for updates and update as needed.ReferencesDescription of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)Microsoft Windows XP - Repair overviewInstructions 1. Locate your Windows XP installation CD. If you don't have one, you'll need to locate a directory on your system that's named"i386" (without the quotes). This directory may be on a hidden partition on your hard drive. 2. Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW). Then press Enter. (For VISTA, go to Start and type in the above information, then go to the top of the box and right click on SFC.EXE /SCANNOW and select "Run As Administrator") 3. The program may (or it may not) ask you for your Windows XP installation CD - please insert it at the prompt. If it doesn't ask you for the CD this means that it wasn't necessary to replace any files. 4. In the event the the system asks you for the CD, you must visit Windows Update immediately after the scan is com... Read more

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Hi, I have windows XP service pack 2 and few hours ago it was working super fine.However i installed a windows vista theme over the XP and suddenly my pc began to work slow.then i un-installed the theme and now it gives various kind of errors.( Missing Dlls and registry key errors) I have just format my PC few weeks back and i can't format it again cause i dnt have time to do it these days.I a super busy with my exams and no time to find and install all the softwares i have now.Can any of you give a good solution for me except re-installing the XP.

Answer:Recover my PC to earlier state...

could try a repair instead of reinstalling

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What term is used for restoring PC with Windows 10 back to out of box state? I am confused on terminology for this. Is it Reset, Restore, Refresh. etc...?

Answer:Return to factory state

If its PC that was supplied with W10 already installed then 'out of the box state' is often a dedicated recovery process that reinstalls not just the operating system but also all the stuff it originally came with.

The user manual (look online at the manufacturers site) will detail the procedure which is usually a combination of button presses to launch the process.

That is the only route to 'out of the box state' for a PC purchased with W10 already preinstalled.

All the terms you mention are unique Windows recovery modes but these do not return the PC to 'out of the box state'.

8 more replies
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I am preparing my computer for doing a full pc recovery process. I have had viruses and spyware in the past and still continuing windows errors. I want to wipe my hard drive and recover my pc back to factory HP state. I do not have any recovery discs for it. The recovery disc creator does not work and my laptop has been discontinued and they don't offer any support for it. So I will be using the recovery console partition HP has put on the computer. All of my important data is backed up to an external hard drive. Is this risky at all? Could the process error at all? I don't know if the partition could have been tampered with from all the malware and cleanups I have done to the computer. I am a little worried if something happens, I have nothing psychically to help it complete the process.
 

Answer:Recovering to factory state

No one can guarantee you that something wont go wrong while doing the recovery.
I have seen the recovery process abort but the pc ended up just like i t was before the attemp.

The recovery partition for an hp machine with xp has a very high success rate with the recovery.Your partition will be fine if not then it will abort the recovery.

Do it now and get it over with,it is very painless.
if you have xp hit the power button and start tapping f 10 until the options appear
 

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When I run the Factory Reset program it run's for a few seconeds and I get an error comes up saying Creboot\utils\convert.cmd what do I have to do to get this to work Thanks, Nick

Answer:Cannot Reset to Factory State

The board swithched what I typed I meant C: Preboot\Utils\Convert.cmd

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hi iwould like to back up my factory setting (in case of hard drive failare) because when i bought the computer i did not reacive the disk of drivers, thinkpad softwares and the windows xp disks, so any sailare in hard drive will put me in a hot spot if you know what i mean ? can anyone please help me ? thanks a lot

Answer:backup my factory state

You can make recovery discs through RnR [assuming you are using factory preload]:-  http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-68317 Else, it can also be done through software like Acronis, Norton Ghost image etc.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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I bought T420s three weeks ago. Unfortunately, I copied the Factory state on 500GB external USD HDD and was not able to copy it from my laptop to a 16GB USB later. It shows a message that you can copy it once. In order to use my 500GB USB external USD HDD, I copied all files to 16GB USB and it were copied easily. BUT both of them are not working now and showing a message "Backup files are not availble". Anyone have this issue? Need suggestions or help...  

Answer:Factory State not working

I don't know the answer but maybe you could answer my question which is right after yours : how many gigs was your factory state , roughly ?

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Buddy brought me his Acer, what a mess, so I initiated the hidden partition, and began to take it back to factory. Everything went well until I got to the Win 7 desktop for the first time. I see a menu for a system preparation tool 3.14 with a couple of options, BUT before I can do anything, I get a ACER splash screen, and a message saying that Office 2010 is installing, don't turn off your computer, etc, etc. Nothing installs, or it hangs (tried to let it go for 8 hours other night, nary a movement on the status bar). I've tried to switch apps (Alt tab) but CANNOT get past it, and reboots always end up with the same story. Also tried booting is safe mode, but because the recovery is not complete, that doesn't work. Never seen this before and would appreciate any help

MK
 

Answer:Back to factory state... Almost

If you don't care too much about Acer's preinstalled stuff, you can just install clean Windows and use your original key
 

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I would like to restore my Dell Studio 1555 laptop back to factory state but unsuccessful. I bought it in Japanese version with original OS was Windows Vista. Then I upgraded into Windows 7. When I press <F8> to activate Dell Factory Image Restore, it didn't work (I am sure that I had pressed <F8> before the Windows logo appeared). Therefore, I pressed <F12> to reinstall Vista by reinstall DVD. By somehow my laptop now has 2 OS (Vista and Windows 7) at the same time . What should I do now to recover my laptop back to factory state with only one OS (Vista or Windows 7). Please help me! Thanks a lot.

Answer:Cannot restore to factory state, pls help!

http://www.sevenforums.com/tutorials...ndows-7-a.html

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J200 here with Vista Basic.I also use Linux,I would like to start from Scratch.How do I go to Factory State?ThanksSamLet me add December 2009,How can I a) Upgrade Memory from 0.5 MBand/or b) Upgrade Computerc) Trade in for All in one?!





Samuel CohenJaffaLenovo J200 Desktop with Linux

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What term is used for restoring PC with Windows 10 back to out of box state? I am confused on terminology for this. Is it Reset, Restore, Refresh. etc...?

Answer:Return to factory state

If its PC that was supplied with W10 already installed then 'out of the box state' is often a dedicated recovery process that reinstalls not just the operating system but also all the stuff it originally came with.

The user manual (look online at the manufacturers site) will detail the procedure which is usually a combination of button presses to launch the process.

That is the only route to 'out of the box state' for a PC purchased with W10 already preinstalled.

All the terms you mention are unique Windows recovery modes but these do not return the PC to 'out of the box state'.

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Hi, I recently purchased a Levono Thinkpad W530 and creating/testing a recovery media is giving me a world of pain. I really wish they had just sent me a recovery DVD(s) with the laptop like Fujitsu did when I purchased my laptop from them years ago. Anyways, I saw that there was no recovery medium with the laptop, but then when I booted, I spotted the "restore" partition and found out by clicking on it that it would create a recovery media. Brilliant I thought... that means that I can create 2-3 recovery media in case the first one breaks... yeah, that was a bit naive. So, anyhow, I did my first (and as I later discovered, only) factory restore backup using some cheap writable DVDs (hey, they must have written that you were only allowed to make one somewhere in the fine prints) and now, I'm not sure that worked out. I mean, it tried writing out to 4 DVDs and 1 of them turned out not to be bogus (I have DVD0, DVD1 and DVD2, not sure if there was supposed to be a DVD3 or a startup DVD... I searched, but did not find the answer). I explored most of the BIOS menu and did not find a way to restore the system to factory state from the DVDs (I tried all 3, I'm hoping I'm not missing 1). I managed to do a factory recovery, but only by using the recovery partion on the hard disk (it did not use any of the DVDs). Could someone let me know how you recover to factory state from a recovery DVD so that I can determine if my recovery DVDs work? ... Read more

Answer:How Do I Reset My Laptop To Factory State From DVD?

Good day and welcome to the community.
 
With new machines, I have had great luck calling Service and requesting a factory recovery set. So far, I think because I've called in the first week or 2 of getting the machine, I've not had to pay for the set. Others report that they've been charged a fee, though, so YMMV. To be clear, I also make my allotted one copy of the recovery set from the on-disk mechanism.
 
In case you don't have it, here is the Service contact info:
Country or RegionProductLanguageTelephone numberHours of operation

Canada
THINK-branded products
English, French
1-800-565-3344
24 hours/day7 days/week

 
Hope this helps.
Regards.

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I managed to screw things up pretty bad, and want to restore back to factory state, However I can no longer access my restore partition because Windows 10 has its restore software there when I hit F11. This is an HP Pavilion 17. Anyone know of any tools or a way to get my old restore partition back?

Answer:Restore back to factory state

Alternatively you can download the OS that is specified on the COA sticker and activate it with the key from the COA sticker. Use the help of a USB stick.

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unfortunately I didn't create media to save it's "factory state" when I first received my laptop ; now when I try the message "insufficient temporary disk space" appears - I can move some files to stick but my question : has anyone done this and if so how much space roughly does "factory state" take up ?

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As part of replacing a HDD , i thought it a good idea to take a suggestion and create a CD set of the machine as it was when it left the factory - i started to do it as a trial to see what the screen prompts would be but stopped for fear that i wouldn't be promped to insert CD's as the target and my current system would be replaced by the factory version. Does someone know for sure that an option to place the factory version on CD is there ?

Answer:Recouping the "Factory State" Machine

Option for the create the recovery media is there under the Thinkvantage folder, in your program menu. Did you have a look for it?

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Heya everyone

Iv been having trouble with my laptop 4 a while
It decided that a whole heap of registry files were going to go bye bye randomly, and now i get error messages all the time ( very annoying )

Now me being a silly person, i don't have any system restore points. So system restore is not an option

My question is this then... Is there a way to restore vista ( and my entire laptop ) back to its original state i.e. as it came out of the box

My computer specs are under my profile but il list the brief specs below

Toshiba A200 PSAF6A
Windows Vista Ultimate 32bit

Answer:Restore Vista to Factory State

Phoenix Goalie:

I'm sure that something can be done to improve the situation.

So, what do you have to work with for doing a reinstall of Vista?
Vista install discs, recovery partition, both, none-of-the-above?

Ardneh

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Hello fellow thinkpad-ers, I am trying to help out a friend, who had her laptop formatted by some idiot, thatdidn?t know about Thinkpads Restore Factory State option. It seems that heformatted it, and installed some pirated copy of XP... In Disk Manager, I can still see the hidden partition, but when booting the machine, and pressing the blue button I cant access the utility.It gives me a list of 3 options:  -ESC-F1 for bios utility-F12 to select boot device I also have a T42, but it?s a different model. I once tried my diskson a T41 that I was trying to revive, and they didn?t work...and was later told by IBM that each machine has unique disks. I am assuming that the guy that did the "damage" formatted onlyC:/ and then installed the pirated XP there, since I can still see thehidden partition in the Disk Manager... So this makes me think that the Blue Button menu resides on the C:/ part of the disk.How could I copy just that, off of a different T42? Anyone have any idea how to get around ordering the recovery CDs from IBM? Thanks!Sutherland

Answer:T42 Restore Factory State problem

Download and install Rescue and recovery 4 . Boot from a clod boot and tap f-11 several times. it then should start loading ThinkVantage Technologies, instead of windows. See if that helsps , If not call the Help Desk and order the Recovery CD's. The purchase price is 45.00 plus shipping handling and local taxes.When you boot to the reccovery disk you can save here Data to a usb hard drive, than install the disk. . It will reboot to R&R after installing the disk and choose full factory option.

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I have made a mistake and I am struggling to get out of this mess, I hope Shawn or someone who experienced this problem can help me out.
I was doing the Factory state recovery using Alt+F10 while booting in my Acer Aspire laptop, everything was fine until the "Acer Launch" window appeared. The last process Install eRecovery solution is not completing. The AL window just sitting in the middle of the screen and couldn't be moved. I tried to disable it from startup, msconfig window vanishes behind the Acer Launch window.
I think the cause of this problem is I forgot to create the 2nd(D: data) partition prior to starting the Recovery process.
My original set up was like this:
EISA hidden partition
C: system partition
D:data partition

I have deleted the D: partition and extended the C partition
I have created Recovery disc but I don't have Vista installation DVD as my machine is OEM version of Vista on it. I do have an Anytime upgrade DVD which came with the laptop when I bought.
Could you please let me know any solution to get my Vista back.

Answer:Problems with Factory state Recovery

Hi Brummyfan,

You say you have created the recovery Disc - by this do you mean the Acer recovery media that allows you to remove the data partition - normally two DVDs.

If you have the Acer media you should be able to insert the first disk into the machine and boot the system - No need for F10, just any key you need to boot from DVD - this should then restore to factory defaults.

Obviously this will overwrite everything on the system and so you need to ensure you have anything you need backed up

If you have removed the recovery partition and the discs do not work if you contact Acer you should be able to obtain discs, although they may charge a handling fee for shipment

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Hello all !Here's my summary of my struggle of trying to bring my friend's lenovo thinkpad edge 14 back to it's factory state :- My friend got her new thinkpad- She asked her friend to install some softwares- Windows 7 went bluescreen with sumthing like page fault in non page area- She gave me her thinkpad to troubleshoot- I was afraid this had sumthing related to h/w errors, so i did some stuffs like booting from linux opensuse dvd to do memory checking, checking the access to the harddrive, seeing that the recovery partition is still there, try running live kde just to make sure that everything can run .. this helped me concluding that the h/w is ok- Next, i tried booting with my friend's win7 original dvd, trying to fix the startup repair, but didnt help- Then, i want to restore to factory state, but i didnt know the way, dont have the blue button, and my friend didnt backup the recovery / rescue partition to a dvd, couldnt get into the windows, always bsod at startup.- Next, (i think this is where i did wrong), i tried installing the win7 using my friend's dvd just to check that the win7 can be installed and run fine, and indeed the installation was successful and the new win7 runs fine without any bluescreen- And then, i still wanted to restore this unit to the factory state. I thought i can do this once i got the new temporary win7 installed, thinking i could burn the partition to the dvd, but i still couldnt find out how to burn this.- Later, i found out from asking ar... Read more

Answer:resetting to factory state struggle

Hi  I am facing exact same problem on my ThinkPad Edge. A few weeks back my boot record got screwed up and my computer will always boot into Windows recovery. I had to recover my data, but Windows wont start. So, I decided to install Win7. It booted from Win 7 DVD and installation was fine. I got my data. But now I am stuck in exact same problem that you have described above.In fact, I haven't been able to make recovery media. There are two types. 1. boot 2. data.It gives error saying "Required files not found" if I try to create data media.Boot mediua worked fine. But nothing happens if I boot using it. Pressing F11 at startup and trying to do factory restore doesnt work either. It just restarts and boots into Windows recovery. I don't have any idea how I can restore to factory. Please help if you have a solution.

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My grandson has given his laptop to my nephew. My nephew is trying to clear the laptop but the difficulty is, not having the original password. My grandson has not used the laptop for over one year and is trying to find out what password he used.
Does anyone know if it is possible to clear the laptop of everything if you cannot find the password?? Has anyone any solution to this problem please??

Answer:Returning Laptop to Factory State

If you have the original discs do a complete fresh reinstall is the easiest way,we do however need more information make/model/operating system.If you haven't the disc borrow some for your operating and use the code (somewhere on the outside) to verify is as legal copy on your system failing that you may have to buy a copy of windows.Also try F8 to get you into safe mode to see if that helps,from there you could reinstall from the hiddem partition.

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My Computer completely crashed and won't even load windows anymore. I'm not sure if I got a virus or what (don't have antivirus program) but when I try to boot, it gets past the Windows ME screen and then turns black to a blinking cursor. Anyway my question is . . . do I need to format the hard drive before restoring and if so how do I format when Windows won't load. I'm not worried about losing my stuff stored on computer. So restoring is no big deal to me. Thank you in advance for your suggestions.
 

Answer:Solved: restoring to factory state

Formatting and doing a clean install is probably the easiest and quickest solution.Once that is done get an antivirus program.AVG is a good free one you can download from this site http://www.grisoft.com/us/us_dwnl_free.php
Then you should download SpyBot and AdAware and update them regularly and scan your computer often and keep it clean.Good luck.
 

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I managed to screw things up pretty bad, and want to restore back to factory state, However I can no longer access my restore partition because Windows 10 has its restore software there when I hit F11. This is an HP Pavilion 17. Anyone know of any tools or a way to get my old restore partition back?

Answer:Restore back to factory state

Alternatively you can download the OS that is specified on the COA sticker and activate it with the key from the COA sticker. Use the help of a USB stick.

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I am planning to upgrade my windows 7 home premium 64 bits to windows 7 ultimate 64 bit. Here is my question. After upgrading to windows 7 ultimate, can i return my laptop back to it's factory state (windows 7 home premium 64 bits) with the recovery dvds i made after buying the laptop?

Answer:Will it return back to factory state?

  
Quote: Originally Posted by destany


I am planning to upgrade my windows 7 home premium 64 bits to windows 7 ultimate 64 bit. Here is my question. After upgrading to windows 7 ultimate, can i return my laptop back to it's factory state (windows 7 home premium 64 bits) with the recovery dvds i made after buying the laptop?


Yes, you can.

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Hope you all enjoyed the holidays!TLDR: How do I restore my Lenovo Yoga 2 11 (S/N: YB04152506 | MTM: 59417913) to it's original factory state (Windows 8.1 64-bit with preloaded drivers and Lenovo's bloatware, as well as the original BIOS version that came with this laptop)? I don't have the recovery partition or any recovery media, and the warranty has expired. Please help!Anyway, my Yoga 2 11 has been giving me trouble ever since the dreaded Windows 10 upgrade installed about 6 months ago and now I just need to roll everything back to the way it was when I got it from the store. Here me out: Basically everything was working well with Windows 8.1, but with Windows 10, I've been experiencing various issues. For example, sleep mode doesn't work properly, my battery life was cut in half, the tablet mode doesn't work well, my wifi frequently disconnects aswell as my wireless printer, and the overall the laptop runs slower. So I thought to myself this must be a driver issue, since after all, my laptop is listed on Lenovo's "Windows 10 supported devices". Well I dowloaded all of the Lenovo Windows 10 drivers from my laptop's support page but too bad I couldn't install any of them because they were so bad that the installer wouldn't run no matter what I tried. Then I thought perhaps these issues have something to do with BIOS, so I downloaded the latest version and it updated with no problems. Except all the update did was add another issue, which is that everytime I try to res... Read more

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When I bought my HP PC 3-4 years ago it came with Windows 7 for sure, Home Premium version I believe. Because my wife was using it as her work PC they 'upgraded' it with their version of Ultimate Windows as well as other modifications as well to allow her to connect to their cloud and operate on their network. Since she has a new computer for work, I would now like to restore mine to its original state. I have the label with the Windows license keys. What is the best way for me to wipe it clean and get back to its original state? I never made a recovery CD, I never had Windows cds

Thank you

Answer:Restoring to original Factory state

You can do a clean install which would not include all the factory bloatware that came pre-installed.
This tutorial by gregrocker has everything needed including where to get the Win 7 installation ISO.
Clean Reinstall - Factory OEM Windows 7

Read through it and see what you think.

If you want the original factory install including all the HP bloatware, you may need to tap F11 at bootup to see if the recovery partition still works.
You can also search this HP site for additional recovery help:
Search | HP? Support
I think you need to give more product info than "HP Pavilion DV6" to do a search...

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My computer (details below) is new and after using it for two weeks a message appeared on the screen last night asking me if I would like to create a set of DVD discs that could be used to restore it to factory state if needed. It cautioned that this set could only be made once. Since I was busy at the time I closed the message. Does anyone know how I could get that message back or just do what it suggested? My thanks in advance for any suggestions.

Answer:Restoring Win 7 HP Pavilion dv7 to factory state

Hi,
>start> all programs> maintenance> create system repair disc> follow prompts.

Be sure to have enough blank DVD's as it can take up to 4 discs.

Iain.

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If I was worried about a malware infection on my laptop, would a full factory state format take care of any and all threats I might have? In other words, is there malware that can survive a format like that?

Answer:Factory State Format Reliability

A "factory restore" essentially reformats your hard drive, removes all data and restores the computer to the state it was in when you first purchased it. Most computers manufactured and sold by OEM vendors come with a vendor-specific Recovery Disk or Recovery Partition for performing a clean "factory restore".There are no guarantees or shortcuts when it comes to malware removal. Infections and severity of damage will vary. While there are some types of malware which may resist reformatting (or a factory reset), in most cases such action will get rid of the infection.For example, there are some rootkits and bootkits which can alter (overwrite) the Master Boot Record (MBR) of the system drive to ensure persistent execution of malicious code and the MBR would need to be repaired. Other types of malware can infect recovery partitions and even render them unusable.Some security articles report that researchers have demonstrated in a test environment a new type of malware that could install a rootkit on the BIOS of common systems and survive hard disk wiping.A pair of Argentinean researchers has demonstrated a BIOS-level exploit that allowed the duo to potentially run a great deal of invisible code—which could remain installed even if the hard drive was wiped...BIOS must be switched to write-allow mode before the attack can be executed. The aforementioned attack consists of dumping the new BIOS into flashrom (a BIOS read/write/modify utility), making the necessary changes, ad... Read more

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Hi, as the title states, im unable to restore my laptop to factory state. i've tried using the one key recovery but it doesnt help. it keeps on restoring the laptop to a state wherein there are still programs installed w/c shouldnt be(ie: yahoo, ms office, team viewer, etc). i was trying to look for a way to try formatting it manually but im afraid it might damage the partition. below are the steps that i did:- turned off my laptop- pressed the "One Key Recovery" button- selected "One key Recovery"- selected "Restore from initial Backup" then the process goes on, then it will just restore the laptop to the state describe above. - now im wondering if theres any other way for me to wipe the "C" drive 1st then reinstall the windows.- also i wanted to know if theres a way for me to get the windows that came w/ the laptop? as i really dont want to go to a service center. any suggestion will me much appreciated. thanks and cheers!!

Answer:unable to restore Y450 to factory state

Hi caveman0829 and welcome to the Community,
 
You're doing the right steps to restore to the factory state. The initial setup does come with some trial programs, like MS Office.  Yahoo and Team Viewer I don't know about, but they could be there initially. I always have to uninstall a bunch of trial stuff when I restore a machine to factory state. 
 
Did you initially burn a set of recovery discs?
 
  http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4M7HWZ
 
You can start here to get a set of recovery discs.
 
Dave

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I just received a second-hand system and I am wondering if I can reset it to factory condition, before passing it on, retaining Windows, but removing all the former user's files and tweaks, file by file. System info is below. On my Acer this was a simple keyboard command, but I have not been able to find a command for this Dell.

Thanks.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Dell Computer Corporation
System Model OptiPlex GX260
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2391 Mhz
BIOS Version/Date Dell Computer Corporation A05, 2/26/2003
 

Answer:Returning Dell Computer to Factory State

You might contact Dell and see if you can get a set of recovery disks from them. You will need your model number and the service tag number on the machine. If this is a desk top the service tag is probably behind the door on the front where the USB ports are.
Vicks
 

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I have recently gotten a huge amount of virus threats detected on my computer and the only way i can get rid of them is to do a complete system restore to its original factory state as to when i bought it. I have no recovery cds or dvds that came with the computer.
I have already tried doing a system restore to its earlier restore point to a week ago and also virus scan to try and fix or remove the detected files but has been no luck in getting rid of them.

If it helps my computer is a Pyron Desktop PC with Windows 7 Home premium 64bit (windows 7 already pre installed when i bought it)

Thanks in advance

Answer:How do i restore my computer to its original factory state?

System Restore

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I need to restore factory state on my Lenovo E330. 1. Please, explain step by step what should be done?2. I find utility factory recover and try to store boot media and data media on usb flash, but there is not enought space (4Gb), next I search over forum and find out that on other lenove notebooks people need to save data on 3 DVD`s, but in E330 no CD/DVD, should and store both boot and data media? Or boot media is enought to boot from usb and restore data from hidden partion?3. Also in windows there is no Q partion, which I accessed by other owner of lenovo notebooks. Is it ok?4. Also find a topic that on e330 there is problems with boot from usb and it is not supported, so how should I boot to restore factory state? So much quetions and no clear answer in user manual. I need assist.

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I have an ASUS laptop that has started running slow even tho I have run cleaners and virus scans etc. I don't have anything on there that I am concerned about losing. (Pictures, downloads etc.) I have decided I want to wipe the computer clean except for the Windows 7 operating system. I have burned a Windows 7 repair disk,. but have no other disks that came with it. I do have the product key for the OS.
How do I wipe the hard drive clean and reinstall Windows 7?

I do have a good link to a torrent of Windows 7 Home Premium 64 bit addition. Which I assume I need to download and burn to disk???
From there,. what do I do to format my laptop to it's original factory state or with just the Windows 7 OS?
Any info would be greatly appreciated. Thank you in advance!

Answer:Restoring my laptop to original factory state.

Hello StarvingArtist , Welcome to the Forums , on page 12 of the manual for your computer are directions for restoring your computer. ASUSTeK Computer Inc. -Support- Drivers and Download K40IJ scroll down to manual Version E4564 use Global link.. unzip it.. by extracting all. open with adobe. and on page 12 is how to restore computer.
Let us know if you have any issues doing this.. but.. do not use a Utorrent ISO ..

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My wife has told me that she started her laptop the other day and was greeted by a BSOD, and then it restarted telling her it was "reinstalling." When I checked the computer, it looks to me like the system recovery spontaneously restored the computer to the factory state (7 or 8 year-old laptop), and I was unable to find any of her data. I did unhide system files, and I was not able to find anything that resembled a folder where old data might have been migrated to. She has a new laptop, but I was slow in transferring her stuff (technical issues with Windows transfer tool), and there isn't a backup (yes, I know better - but I'm not very good at implementation). Does anyone know of a way to recover the lost data so I can transfer it to the new laptop?

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I grabbed an 80gb hard drive out of my gf's old computer, and I figured I'd use it to replace the 40gb hdd in my R51 ThinkPad.  There's no real important info on my old hdd, so I just created some factory recovery discs, put in the new hdd (both are PATA) and ran Rescue and Recovery.  After it was finished restoring to the factory state all the new hdd will do is load Rescue and Recovery again.  It won't load Windows.  Is there something else I have to do?













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Go to Solution.

Answer:R51 New HDD won't restore to factory state correctly with discs

Shooting from the hip here, but ISTR that some versions of R&R restore the "restore" image to HD, then you reboot  to R&R and run a restore there to finish the restore of the rest of the drive. Like I said, just something I saw elsewhere.  Worth a shot, maybe, Z.

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I want to restore my acer aspire one back to factory oem. Operating system windows 7 starter. This notebook has no cd-rom. please help!

Answer:restore acer aspire one to factory oem state

http://www.ehow.co.uk/how_6920216_reset-aspire-one-factory-settings.html

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Hi all, I tried to restore my ThinkPad T43 1871 F1G to original factory state using Access IBM button and  Restore and Recovery to original factory state.Unfortunately a received after couple of seconds: "Product recovery failed during the conversion phase".I have removed additional memory - notebook is in original hardware state. It doesn't help. Have you any idea, what is wrong? Thanks 

Answer:Restoration to original factory state failed - T43

your factory partition could be corrupted.

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Hi all, I just tried to reset my x201 to factory state (Win 7 prof. 64Bit) from HDD.I pressed the blue ThinkVantage duttom during start up and followed the instructions.After copying the data, the recovery tool asked me for a reboot. But the boot process stops with the message: "Windows failed to start" Any ideas about the reason?How to proceed? Of course I don't have a Windows installation disk... Many thanks,Thomas

Answer:X201: Recovery to factory state failed

OK, problem solved with a linux usb stick.The boot flag was set to the wrong partition.I changed this with cfdisk, and now it works. Strange, I never changed anything in the partition table.So this should be a popular problem.But I could not find anything via google.

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Is there a way to restore a windows 8 notebook to the state before an initial user was created?

Answer:Factory reset - restore to pre-user state

Welcome to EightForums.

Yes, there is: Reset Windows 8

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My laptop is an Acer Aspire 4937G i dont know how to restore it to its factory state can some1 tell me how to pls?thxs in advance.

Answer:How to restore Vista to factory state on Acer

... tap <Alt> + <F10> keys @ bootup.... Posting is provided "AS IS" with no warrantieshttp://img515.imageshack.us/img515/...Grrrr... ....more

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My computer is running very slow and i would like to restore my computer to the original state when I first got it out of my box. How do I do this?

Answer:How do i restore my computer to original factory state?

spenceryuan, welcome to the forum, it would be helpful if you could post which T-Series system you have, even better post the Type and Model Number this will help members to help you. If it ends in CTO please provide some details about it. Please do NOT post your s/n.  That said, if your system has a factory install you need to press the blue ThinkVantage button, next to ESC, at start up. You should see a message displayed saying "To interrupt normal start........", this is when you need to press the button. It will then boot into the Service partition and you will be able to recover your system, choose restore system in the left column. !!Warning!! Make sure you backup all important files before you do this as they will be deleted.  Hope this helps

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Hi there,I just bought a 2nd hand X220. The seller advertised it as having its recovery partition intact (when I remove the battery there is a license/COA sticker for Windows 7 Pro), unfortunately the previous owner installed a copy of Windows 7 Ultimate on it (which I believe might actually be a non-genuine copy).However, I can see the Lenovo_Recovery drive in Windows Explorer, it shows up as drive E: and has the following files (all hidden): LenovoQDrive application along with the FactoryRecovery partition containing bcdinfo.txt, cdrivebackup.wim, RECOVERY.INI and sdrivebackup.wim.Previously when I pressed the ThinkVantage button on startup, it would show me the menu to go to BIOS setup (F1) or choose different boot device (F12), but no F11 option.I read about the Recovery Repair Diskette, but also found a page saying that this doesn't apply to Windows 7 machines anymore, and that I should just install the latest Lenovo Rescue and Recovery. So I have now downloaded and installed Lenovo Rescue and Recovery 4.50, but now when I press the ThinkVantage button or F11 upon boot-up, it briefly says something like "launching recovery application..." but then proceeds to boot into WIndows 7...Can someone please help me restore the factory state?Many thanks in advance!!













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Go to Solution.

Answer:Help needed restoring factory state on X220!

Download "Parted Magic" (--> Google) and burn on CD resp. create a bootable USB-Stick using XBOOT
After booting the stick run the partitioning tool (GParted) and set the bootflag to the recovery-partition.
If it is ok, the X220i will boot the Rescue and Recovery automatically at next startup.

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Hi All,

My Compaq laptop keeps restarting. I tried to format the hard drive and set it back to factory state but immediately after the operating system finishes to install, it says Windows has recovered from... and it restarts from time to time.

I have attached a dump file using the SF Diagnostic Tool.

Please help.

Answer:BSOD immediately after formatting to factory state

  
Quote: Originally Posted by Helpline


Hi All,

My Compaq laptop keeps restarting. I tried to format the hard drive and set it back to factory state but immediately after the operating system finishes to install, it says Windows has recovered from... and it restarts from time to time.

I have attached a dump file using the SF Diagnostic Tool.

Please help.


Hello there!

Seems like the error might be hardware related i.e. L1 cache error or an out-dated BIOS version. Make sure you apply all the Windows update including SP1. Please run the following CPU stress test.

CPU - Stress Test Using IntelBurnTest
Hardware - Stress Test With Prime95
Intel CPU - Diagnose

Also update the BIOS to latest version. Check this article http://captaindbg.com/bug-check-0x12...-troubleshoot/ for more information on Bugcheck.

WHEA_UNCORRECTABLE_ERROR LOG:


Code:
===============================================================================
Common Platform Error Record @ 85c79024
-------------------------------------------------------------------------------
Record Id : 01cf39d35f495d84
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 3/7/2014 7:03:45 (UTC)
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
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4 more replies
Relevance 54.12%

Hi ya'll.
I have a 3-months old Dell laptop, which I need to do a factory reset for, using the recovery partition.
Since I don't have an external hdd available, in order to backup everything I needed (roughly 95 GB), I shrunk my C drive by 100 gig and created a secondary partition, and just moved my files there.
Now, if I remember correctly, unlike windows disc-installation, it will not let me choose which drive to format and install the new OS on, it'll just delete everything and restore it to the state it was in when I first got it.

Since both drives are on the same HDD, will it actually be deleted? (the secondary drive).
If yes, what can I do to "tell it" not to touch that drive?


System:

Inspiron 15 3537I5-4200U6GB DDR31TB 5400RPMAMD RADEON(TM) HD 8670M 2GB DDR3


Thanks!

Answer:Restoring Windows 8 to factory state, without deleting sec

From what I understand of the Dell Factory Reset it will erase the entire hard drive to the exact same state as when you got it. Can you not borrow an external hard drive from someone temporarily?

7 more replies
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Hi,
 
If I use OEM recovery software such as Lenovo One Key Backup & Restore to restore my laptop to factory state will it wipe any logical drives.   Using disk partition software  I shrunk C and created a logical partition drive G where I store my data, C has the OS.   Will my partition G remain after recovering?
 
Thanks.

Answer:Restoring to Factory State and Logical Drives Question

Well...the damage may already have been done.
 
Any system relying on a recovery/backup mechasim...may also rely upon a hidden partition which the system manufacturer created...to effect the restore.  If that partition was deleted or damaged by you when you shrunk your Windows partition...any backup/restore mechanism may not work.  You would have to review the details of the Lenovo system to see.
 
FWIW:  You could just as easily created a new primary partition on your system.  The major difference between the two types is that you cannot boot Windows from a logical partition...bootable partitions are primary partitions and a hard drive can have up to 4 of those.  I don't mean to imply that all primary partitions are bootable (because they are not), but they have the capability of being made bootable and, therefore, suitable for installing Windows.
 
When a user creates logical partitions...they are subdivisions of the extended partition which is creazted .  To differentiate the primary from the extedned...diskmgmt will use a different color for the two.  I haven't used logical partitions in years so I may be all wrong about these things.
 
I believe that...because a logical drive/partition...is part of an Extended Partition (by definition)...that you cannot remove the primary partition without first removing the Extended partition.  The "extended partition"
 
http://www.ntfs.com/logdrives.htm
 
To answer y... Read more

3 more replies
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Hi! Got a problem. I need to restore Windows Vista in my T61. I have 3 partitions: C (Vista), D (XP), and E (documents and etc.). How can I restore it with my partitions staying like they are? Regards,Reio. 

Answer:Restoring Vista to factory state without resetting the partitions.

Using the onboard restore will not disturb the partitions. Press the blue Thinkvantage button during startup.





______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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Okay, so sorry, im a total newb at this.

I seem to be bad luck for any computer I touch. I just got a new laptop at the end of last summer, and since then I have been having a bunch of problems. I have been able to solve them all up until now. I have no clue what's wrong, and stupid me, I never backed it up so anyway, currently my computer won't go on the internet (doesn't think it has a wifi card installed) won't play audio (doesn't think it has speakers--haunt tried plugging in external ones, but my guess is it would work fine) won't open any Microsoft office programs or files (no clue why) won't recognize my external hard drive, or flash drive, or any USB device. And the list goes on. Basically, I'm giving up and wanna just wipe the whole thing, restore it to factory state, and start over. Oh yea, and did I mention that it been partitioned like 7 times because I gave it to my friend to install linux, and when it wasn't working, he just kept trying and ended up installing ubuntu over and over again in a new partition. Yea.

So anyway I really wanna back up all my stuff, but how can I do that 1: in a way that won't transfer the problem whatever it is, and 2:that I can do with only CDs. I'm running windows seven home premium 64bit

Any help on the backup, and any tips in general would be really appreciated. I am at the end of my role here and about to go crazy.

Sorry for the weird long crazy post. I'm just like about to lose it

Answer:Backing up computer in order to reset to factory state

Now I'm trying to back up my whole system using windows backup or whatever it is onto a disk, but it's been stuck on 25% backed up for 45 mins

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My laptop came with win 7 x64 already loaded, but had a huge(334G)D: partition on it. That seems to be what is preventing me from making the disk set. At least that is what the error message says.
DO I need to just scroll the forums, and delete and then find that 334 space?
I will keep on reading for the clean win 7 install threads, but any comments pro or con welcome.

Answer:Cannot create factory state disk on asus laptop.

Is this what you are looking for.
Clean Install Windows 7
Clean Reinstall - Factory OEM Windows 7

5 more replies
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I have a bit of a quandary.

I am going to upgrade to Windows 8 Consumer Preview, so before doing so I backed up Windows 7 as a system image to my external hard drive. In doing so, I forgot that a system image includes all the files on the drive, which means it backed up about 700 GB worth of data. That's OK except I already had those files backed up individually, so now my external drive is basically out of space for future use.

Instead, what I'd like to do, is do a system image of factory state without having to lose the files already on my drive. Is that possible?

I could always go back to factory condition, and save the system image, but then I'd have to re-add all my programs and files after I get the Windows 8 upgrade completed. I'd rather not have to do that unless it's an emergency.

Anyone know of a way I can create a system image of the Windows 7 factory state? Thanks in advance.

Answer:Windows System Image (factory state) Backup

I'd consider using Macrium Reflect free edition. I'm guessing your computer has a hidden recovery partition on the C: drive containing the factory settings. Macrium would let you select just that partition for imaging. Also a tutorial on how to use Macrium.

Macrium Reflect FREE Edition - Information and download

Macrium Version 5.0 - Tutorial update

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The X41 had a HDD replacement, they were unable to make recovery CDs.  So now it has no OS...nothing. How can I restore it to factory state? I used a local dealer via Lenovo Warranty service. PS: It doesn't have an optical drive built-in. Thanks!

Answer:X41 Tablet - HDD replaced by warranty: How to restore to factory state?

You will have to order factory restore discs and restore either via a usb flash drive or a external dvd drive. There is no executable that does that (if there were, it would be around 4 gigs in size)





X41T: Dead from a power surge during a BIOS Flash!

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Hello,I have a little problem when I suspend my notebook. When I try to recover from suspend state I got a black screen (only when using battery, no prob when plugged). No idea if is a windows energy configuration issue , notebook issue or a driver issue (anyway I have installed all drivers succesfully). Any Ideas? Thanks in advance

Answer:Black screen after recover from suspend state(Lenovo N500)

Nobody with this issue? Must I be worried? Please anybody help: Black screen after resuming suspended state

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After upgrading to Windows 10, my computer didn't behave well. Then it simply died. Looks like the "port" where one plugs in the power supply fell apart, so it likely shorted out. (it went black and won't boot). Have replaced the defective port and power supply, as well as a new battery, yet nothing happens. I suspect it is "fried." Given it is a solid state hard drive, can I somehow recover my data from the hard drive?  Your help much appreciated!

Answer:Can I recover my data from a crashed hard drive (since it is solid state?)

Hello and welcome,
 
There shouldn't be any difference recovering data from an SSD compared to a HDD - depending on form factor.
 
If you'd tell us what model laptop you have someone can probably recommend an adapter (2.5" SATA, mSATA, m.2, etc to USB) that would let you access your files.
 
Z.

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Does returning my R60 to factory state using the Rescue and Recovery console (I have the discs as well),  not only reinstall my O/S, but also reformat the harddrive?  With my desktop computer, it is necessary to delete all files off my  hard drive before reinstalling windows to ensure that hidden viruses are removed.  I had, in the past just restalled windows without deleting the files/reformatting just to have the problems to quickly return. 

Answer:Does bringing laptop back to factory state reformat the harddrive?

Hi,
 
then install the computer from CD/DVD.
 
This procedure will wipe the whole hdd to a clean medium.

2 more replies
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Hi Its time to restore my Lenovo to the original factory settings for the first time. Ive followed the instructions pressing the "lenovo care"-button at startup. My problem appears in the Rescue and Recovery 4 -program. When I click at Restore your system, I cant see the "Restore my hard drive to the original factory state"-option. I can only choose to restore with help from a recovery disc but Im not interested in saving my data (already done that), I just want to restore. Why cant I see the option that is mentioned in the manual? Thanks Erik

Answer:Restore my Lenovo 3000 N200 to the original factory state, need help!

hi since you have mentioned that you have already recovered your data its better  to use the recovery discs if you have made any option is the same whether you use rescue and recovery or lenovo care but i think ou have two options in rescue and recovery quick restore and full restore if you have them its your choice to choose.quick restore only installs the operating system without damaging your documentsfull restore formats every thing and brings the system back to factory state

1 more replies
Relevance 52.89%

Hi Its time to restore my Lenovo to the original factory settings for the first time. Ive followed the instructions pressing the "lenovo care"-button at startup. My problem appears in the Rescue and Recovery 4 -program. When I click at Restore your system, I cant see the "Restore my hard drive to the original factory state"-option. I can only choose to restore with help from a recovery disc but Im not interested in saving my data (already done that), I just want to restore. Why cant I see the option that is mentioned in the manual? Thanks Erik

Answer:Restore my Lenovo 3000 N200 to the original factory state, need help!

dude listen first of all do an update system and make sure that u update the recovery system then once u have done that restart ur laptop and soon as the power comes on press the lenovo care button and it will take u to some options where it says full system restore and u can take it from then its easy any problems replay to me again

5 more replies
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Hi This is my first post.  My friend has just inherited a N500 from his 6 year old nephew.  Loads of settings have been customized & It falls to me to set up for first use.  Obviously I'd like to reset everything.   I have read about One Key Recovery & assume you power up laptop with the button to right of power switch.  This I did but it just seemed to start up normally.  Is there anyway to get a set of restore disks?  If so how much? Any advice would be much appreciated!

Answer:Restore Lenovo N500 Type 4233-23G To Factory State

call support line.
01475-555-055 (30 day up and running support) or 08705-500-900 (standard warranty support)

4 more replies
Relevance 52.89%

Hi ya'll.

I have a 3-months old Dell laptop, which I need to do a factory reset for, using the recovery partition.
Since I don't have an external hdd available, in order to backup everything I needed (roughly 95 GB), I shrunk my C drive by 100 gig and created a secondary partition, and just moved my files there.

Now, if I remember correctly, unlike windows disc-installation, it won't let me choose which drive to format and install the new OS on, it'll just delete everything and restore it to the state it was in when I first got it.


Since both drives are on the same HDD, will it actually be deleted? (the secondary drive).
If yes, what can I do to "tell it" not to touch that drive?


System:
Inspiron 15 3537
I5-4200U
6GB DDR3
1TB 5400RPM
AMD RADEON(TM) HD 8670M 2GB DDR3


Thanks!

Answer:Restoring Windows 8 to factory state, without deleting secondary partition

Let's back up a minute. Your Recovery Partition is already a second partition. Did you create a 3rd and does it have a new drive letter?

8 more replies
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Hi majorgeeks,

I've been using my laptop for a year or more now, and I have been having some graphics card issues (getting it to update drivers without killing my system)...and I have tried multiple things to no avail. Lenovo, the maker of my IBM Thinkpad T60p laptop suggested that I system restore (which has me now at my okay state, there are some display issues but its fine), then if sys restore didnt work, i should restore to factory state (a feature on my thinkvantage laptop)...then if that doesn't work, send the laptop back to them to replace the graphics card or fix it there...(for free under my long warranty)...
Method one didn't work, so I am restoring my system to factory state...
and I would like some help with my transfer to recreating my system...
I have written down all the programs I have, and have backed up my music, documents, video, etc. to my external hard drive.
I also have office 2003 and adobe creative suite 2...they both have product keys...how do I go about reinstalling them?
I have yet to do anything, so I'm going to get a list I can print out and follow during the recreation of the system...

Obviously after I restore the laptop, I would assume that the first thing to do is get my antivirus up and antispyware...and run windows/microsoft/system updates... firefox reinstalled...then reinstall office and adobe cs2...then my cinema 4d...then the rest of my programs (winamp, last fm, ccleaner, iobit defrag, trillian) and my printer... Read more

Answer:Restoring laptop to factory state, and need help reinstalling/reactivating office,etc

Re: Restoring laptop to factory state, and need help reinstalling/reactivating office

I don't want to talk you out of restoring the system, sometimes it's the best thing to do. You might try some of the things in the link below just to see if it helps.

http://www.modernstreet.com/general/ati2dvag-problem/

Steve
 

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I am attempting to restore my 3 year old HP desktop back to factory condition. My question is my computer shipped with vista and I later upgraded to windows 7. Will recovering the computer to original factory condition roll me back to vista and delete windows 7?

Thank You

Answer:Question about system recovery back to factory shipped state

There's a good chance Recovery will not run from it's partition after upgrading to Win7 so if you want the bloated factory install you'd then need the Recovery Disks which you made when you set up Vista or order from HP: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

Then you'd need to run an inferior in-place Upgrade from Vista which is a lot of trouble to restore the worst load of factory bloatware in the industry.

However if you have a Win7 Upgrade DVD you can use it to Clean Reinstall - Factory OEM Windows 7 to get a superior install of just the OS without the sponsored crapware and useless HP utilities which have much better versions built into Win7. Everything you need is in the blue link.

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A couple of months ago I began the process of upgrading from XP/Pro to Win 7/Pro x64. It's been a 'rocky road' but I'm 'almost there now.'

I started with the intention of running two 120 Gb SSDs in RAID1 as home for my OS and program files. At every turn I encountered the mantra "RAID is not a backup." Eventually I came to understand why.

In the process I tried a clean install on one SSD and it failed. I studied harder, asked a lot of questions, and successfully installed on the other.

This morning I finally physically rearranged the drives on my machine and discovered that if I included the SSD with the failed installation I could not boot. I hit a blue screen that informed me that Windows had encountered a situation dangerous to my system and that it was shutting down (rebooting, really) so I shut down and disconnected the drive.

How do I recover that drive (reformat it) if I can't boot when it is attached to one of the ports on my motherboard?

thanks,

baumgrenze

Relevant System Specs

Board: Gigabyte Technology Co., Ltd. GA-EP35-DS3P
Bus Clock: 266 megahertz
BIOS: Award Software International, Inc. F6 06/18/2009
1 x Intel Core 2 Quad Q6600 (2.4 GHz) Quad Core
1 x CPU Retail Cooler
1 x Gigabyte GA-P35-DS3P Intel P35 ATX
2 x Crucial 4GB Kit (2GBx2) DDR2 (PC2-6400) DIMM 240-Pin Desktop Memory Modules CT2KIT25664AA800
1 x Crucial M550 128GB SATA 2.5" 7mm Internal SSD, CT128M550SSD1 SATA-0
1 x Crucial M550 128GB SATA 2.5" 7mm Inter... Read more

Answer:Recover a Solid State Drive For Use After a Failed Win7 Install Attemp

Can you boot from a Windows installation disc and get to the first screen where it asks you to choose a language?

If you can get that far, you should be able to then run Diskpart and wipe and reformat the suspect SSD.

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Hi all,

I purchased a HP Pavillion DV2222tx laptop computer that came with Windows Vista Home Premium installed on it. I then purchased Vista Business and installed without making a backup/recovery disk. I now want to put it back to it's factory condition and get Vista Home Premium back on it but can not seem to find how to do it.

There is still 4.46GB of HP_RECOVERY on D:/ that you can not see what is on it. Can anyone please help me to get it back to factory. I have tried pressing F11 repeatedly on startup - that did nothing, tried repeatedly pressing F8 as well - couldn't work that one out and just do not know what to do now.

When I installed Business it has taken away the Recovery Manager and I don't know what to do...

Please help me someone, PLEASEEEE.

Cheers

Answer:Recover to factory - HELP PLEASE

Hi tahlen81

You probably have it already but this is
the Toll Free number to HP - 800-474-6836.

Sorry I can't help you further.
Maybe someone with more insight
can assist you!

Later Ted

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Folks This came as a replacement of a thinkpad that had to go back to the dealer for hardware issues. No CD etc were supplied with this. Long story short, it has got used heavily, by 2 teens who installed games, toolbars of all kinds etc. SO I decided to rebuild it. Created a recovery CD (as far as remember as per instructions) Booted from CD, Choose complete fromat and re-install, it went through installing windows professional and then requested "Supplemental disc" I have not got one, said no it goes back to product recovery disc 1 and simply re-boots back into the same cycle. Do I need another recovery disk + supplemental disk  (cd's or dvd) can someone give me pointers, please - thanks

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Greetings Can anyone tell me how could i take my laptop to the factory state using service partition on my laptop. As I tried to restore it using F11. thanks in advance yogesh

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Hi, my notebook got infected by a virus (BKA-virus) and now i want to "reset" my T420 (fresh win7 installation).Can i use the Recovery Manager?Does someone know an easy way to reinstall Windows and Thinkpad tools? THX Sebi

Answer:How can I make a fresh Installation of windows 7 to get the "factory-state " of my Thinkpad T420?

Hi Sebi, welcome to the forum,
 
to get rid of the BKA you can do it by scanning your system with the Kaspersky Rescue Disk.  On the site I linked to you should find all the information you need.  Of course you will need to create the disk using a different computer.

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Heya everyone.

I have a second hard drive in my desktop stored for media stuff ( three folders, pictures, music and videos).
I had a folder that I wanted to move from my portable hard drive to my desktop media hard drive so I used the cut paste command (crtl+x, ctrl v) to put it in there but after it was finished, my videos folder was deleted. I don't remember getting a warning message about the deletion or any pop ups. The folder from my portable hard drive has moved successfully but now my videos folder is gone and I even can see that it made more room for my media storage now.

There is no previous version when I go into my second hard drive properties. How can I recover my videos folder back or get back to the last state?
Thanks for reading
 

Answer:Solved: Restore second hard drive to previous state or recover deleted folder from it

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Hello all, I have a W520, which I upgraded to Windows 8 and then 8.1. I also changed the HDD for an SSD and kept the original HDD as a secondary drive (for documents). I made sure to keep the three partition of the original drive so SYSTEM_DRV and LENOVO_RECOVERY are still there. Furthermore when I added the SSD I copied the entire disk (including partitions) using the provided software that came with the hard drive. I believe the software did a bit by bit copy. So I now have 2 phisical HDs:Disk 0 (SSD):1. SYSTEM_DRV - 493 MB NTFS - Healthy (System, Active, Primary Partition)2. C - 109.38 GB NTFS - Healthy (Boot, Crash Dump, Primary Partition)3. Lenovo_Recovery (F) - 9.38 GB NTFS - Healthy (Primary Partition) Disk 1 (HDD):1. SYSTEM_DRV (D) - 1.17 GB NTFS - Healthy (Active, Primary Partition)2. G - 448.96 GB NTFS - Healthy (Page File, Primary Partition)3. Lenovo_Recovery (H) - 15.62 GB NTFS - Healthy (Primary Partition) My goal is to go back to the original setup, remove the SSD and make the original HDD the default one with default Windows (7) Installation that came from factory. The problem is that I can't run recovery. When I press the ThinkVantage button I don't see how to recover it, furthermore booting into windows 8.1 recovery, it doesn't find any recovery image. How can I achieve my goal?

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