Computer Support Forum

Satellite C660-121 can't verify the recovery disc

Question: Satellite C660-121 can't verify the recovery disc

I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this
http://img231.imageshack.us/i/failedcopy.png/

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Relevance 100%
Preferred Solution: Satellite C660-121 can't verify the recovery disc

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

2 more replies
Relevance 93.07%

I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

2 more replies
Relevance 91.02%

I cannot create a recovery disc using Toshiba image. DVDs are rejected as blank when they are empty. DVD R/W burns OK with Microsoft and Nero software. How do I get a fix for this problem? TIA garrym

Answer:Re: Satellite C660-10T Problem creating recovery disc

Toshiba recovery disc can be created with preinstalled ?Toshiba recovery media creator tool? ONLY.
So I don?t understand why you use Microsoft and Nero software.

Have you checked User?s manuals document and chapter about recovery media creation?

For recovery DVD creation I recommend you to use DVD-R empty medias only.

5 more replies
Relevance 73.8%

My Toshiba Satellite C660-DSC0QE, running BIOS version 1.80, won't boot into Windows any more - it just goes to the dreaded black screen with white cursor.

I've tried a Win 7 system recovery disc, a USB stick with Kaspersky recovery software on it, and even a full Win 7 installation disc, and it won't boot to any of them.

The boot order is set correctly, the devices (optical drive or USB port) do get read, but they never actually boot into them - there's either an obscure error message or it acts like they weren't there at all.

The obvious answer from these forums seems to be to turn off secure boot mode and to then switch the boot mode from UEFI to CSM. Easier said than done - those menu options don't exist at all in my BIOS/CMOS screens.

Finally, I don't see a way in the instructions to get a BIOS update to happen without being in Windows on the PC already - http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm I'm assuming BIOS version 2.00 would have these options.

Any help gratefully accepted!

Answer:Satellite C660 won't boot to disc or USB

Hi

I assume you?ve got an white, blinking cursor in the left upper corner.
Is this correct?

Such symptoms appear in case the system cannot find a bootable device (HDD) or in case of memory (RAM module) problems.

First of all you said that you don?t have UEFI / CSM boot mode in the BIOS settings.
So I?m asking you what boot mode settings do appear in BIOS exactly?
Did you search for these settings in the right area?
Usually you should have in BIOS an area (tab) called ?security?.
In most cases there you will find secure boot option but the Satellite C660 does not support such option because it?s too old.
But boot mode (UEFI /CSM) should be available in BIOS. Check the BIOS area ?System settings?

Anyway, as I said above; it could be also an memory issue therefore I would recommend you to check if memory is OK.

4 more replies
Relevance 72.98%

Is it possible to view mini disc's on the Satellite C660 laptop disc goes in ok laptop reads disc but nothing shows ?

Answer:Viewing mini disc on Satellite C660

As far as I know the ODD supports 5.25 media and reads disk:
CD-ROM 24x
CD-R 24x
CD-RW 24x
DVD-ROM 8x
DVD-R 8x
DVD-R DL 8x
DVD-RW 8x
DVD+R 8x
DVD+R DL 8x
DVD+RW 8x
DVD-RAM 5x

?and write disks
CD-R 24x
CD-RW 4x
HS CD-RW 10x
US CD-RW 24x
US+ CD-RW N/A
DVD-R 8x
DVD-R DL 6x
DVD-RW 6x
DVD+R 8x
DVD+R DL 6x
DVD+RW 8x
DVD-RAM 5x

1 more replies
Relevance 72.16%

Hi

I?ve lost the disk which u restore with. Is there any other way to restore it.

Answer:Satellite C660/C660D - lost restoring disc

Toshiba notebooks can be restored to ?factory settings? on two ways:
1- Using Toshiba recovery DVD
2- HDD recovery installation as described on - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If none of these ways work for you, you must order new recovery disc on https://backupmedia.toshiba.eu/landing.aspx

If you have more questions you are welcome.

6 more replies
Relevance 71.34%

When I start to play a disc from the disc drive of my Satellite C660 the tray opens each time.
Who knows how to solve this problem?

Answer:Satellite C660 - Tray of disc drive opens unasked

To be honest i dont understand which tray do you mean exactly.
Can you please tell us which disc do you want to play and can you pleae make a screenshot of this tray.

It will help me to understand what do you mean exactly.

3 more replies
Relevance 70.11%

Hi,

i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?

thanks

Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 69.29%

I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...

[http://www.toshibamea.com/ComputerProduct/4/Satellite_C660-1WN/49674?pageid=4]

The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...

[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52088]

...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[http://superuser.com/questions/318322/... Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

4 more replies
Relevance 69.29%

Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

4 more replies
Relevance 69.29%

Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

More replies
Relevance 69.29%

Hi there,

I'm hoping someone can help me or knows what to do. I have Satellite C660-15r it was turned off properly but when put back on it came up with start windows normally as if it has been interrupted, I clicked ok to that but instead of loading it has gone to do some sort of recovery only it hasn't been able to complete this and instead has said there is nothing to recover.

It is know stuck at this and will not go any further says to get system admin to log in however its not allowing to log in or do anything apart from shut down and restart, I have been trying to factory reset but it will not work at all I have tried many attempts with 0 and other options i have been told this doesn't work but I can get up f2 and f8 on load up all that works ok but I cannot find any option to be able to factory reset. it gives me options to recover but they take me to the same screen with no improvements and safe mode will not work.

I hope someone can help me I will be so grateful.

Thank you in advance.

Shell :)

Answer:Satellite C660-15r stucks and no recovery possible

At first I must say that recovery option is available if notebook has ?factory settings?. After reading your posting I don?t know if you still use original OS installation that you got with your notebook or maybe OS preinstalled on your own.

I presume you didn't create recovery media (DVD) using preinstalled Toshiba recovery media creator, right?
In your situation usage of recovery disc could be easiest way to fix this and install original recovery image.

Can you please post exact notebook model?

3 more replies
Relevance 69.29%

I need to file HDD Recovery how obtained

Message was edited by: Rozeno

Answer:Re: I need recovery file for Satellite C660-2FF

All you can do is to order new recovery disc.

You can do this on https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 69.29%

I removed the operating system from the C drive in my laptop and now i want to use the HDD recovery to re-install the recovery again
Can I know the right way to make this!!
Thanks.

Answer:Satellite C660-172 and HDD recovery installation

I don't know how you have removed OS from partition C and what have you done exactly and I?m a little bit sceptic this will work but you can try it anyway.

Do it as described in follow document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

5 more replies
Relevance 69.29%

Hi there,

Sorry to bother you but I need some help if possible.
I am trying to restore my laptop to factory settings and I am pressing f8.
However I get all the system recovery options but no Toshiba hdd recovery option.

What am I doing wrong?

Answer:Satellite Pro C660-1nq - cant access HDD recovery

>What am I doing wrong?

After pressing F8 button, choose Repair my Computer and in the new menu you could choose HDD recovery as described here:
[How to recover a Toshiba notebook with the HDD recovery procedure|http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm]

4 more replies
Relevance 68.47%

I have ordered the recovery media for my Daughters laptop. Does any one know if this returns it to factory settings including pre installed software and drivers as the e-mail just says Windows 7.

Cheers

Answer:Satellite C660 - question about recovery media

> Does any one know if this returns it to factory settings including pre installed software and drivers
Yes. After recovery image installation notebook will have original ?factory settings? as on first start after purchase.

3 more replies
Relevance 68.47%

Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you

Nigel

Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

7 more replies
Relevance 68.47%

Hi
I have tried to restore a Satellite C660 to factory settings due to it be extremely slow to start up.

Using the Toshiba original recovery discs the process gets partway through and then gives the following messages...

Error restoring image
The device is not ready

ERROR: ImageX could not apply Win7 V:\HDDRecovery\SWImg\15489XSP.swm Index 2 from HDD to C:!


Can anybody advise?!
Thanks

Answer:Cannot install recovery image on Satellite C660

Unfortunately there is no some ?workaround? to force recovery image installation to run properly.
All you can do at the moment is to set BIOS to default settings and try to use recovery disc again.
Be sure disc is clean.

Do you use recovery discs for the first time?

8 more replies
Relevance 68.47%

Hi
Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

More replies
Relevance 68.47%

Is it legal to use another laptop to create a recovery DVD and use it on the another laptop of the same model.
Satellite C660 1J2

Answer:Satellite C660-1J2 - can i use the recovery disk on another notebook

Hi

Purchasing an Toshiba notebook with an preinstalled Windows 7 system, you have reached automatically one Win 7 license.
So you can use this Win 7 on one notebook.

1 more replies
Relevance 68.47%

Hello,

A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).

Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.

The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.

I have:

tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.

The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.

Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):

+The digital signature for the drivers for this device is required, can not be verified. Possible after a rec... Read more

Answer:After Recovery with CD Satellite C660-1FE keyboard does NOT work

Hi

Keyboard works in BIOS? this means that the keyboard hardware should be ok and the connection between the motherboard and keyboard is established.

So what could be wrong? Keyboard driver?
Hmm? the keyboard driver is a part of the Windows OS and is installed automatically while OS installation?
I would recommend following:
Go to device manager and extract the point Keyboard.
There you should see something like ?standard PS/2 keyboard?
If you will see a red cross near this device, then this means that the keyboard is disabled.
Usually you should be able to enable this again (in device manager).
If there is no red cross, then I recommend deleting this keyboard from the device manager list?then reboot the notebook. Usually the OS should recognize the removed device automatically and should install the driver too.

Check this.

By the way: it could be possible that you have received a wrong Recovery disk? this could explain the issues after the recover procedure?

3 more replies
Relevance 68.47%

Hi

I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 68.47%

Hi

I require the recovery media for a Saellite C660 1F1. If any one would know where I could download or purchase this I would be very great full.

Thanks

Answer:Satellite C660-1F1: Where can i purchase the Recovery Media

Hi

Almost all threads in the ?Toshiba Product Recovery forum? contains this link to the page where you can order a recover disk for a Toshiba European notebook series ;)
http://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 68.47%

I have a trojan on my Toshiba Satellite Pro C660-21f, i no longer have the discs available to reformat the laptop.

Is there any way i can do it without?

Answer:How to reformat Satellite Pro C660-21F without recovery discs?

Can you install recovery image using HDD recovery installation (F8 at start-up)?

2 more replies
Relevance 68.47%

Hi

is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

2 more replies
Relevance 68.06%

Hi all,

I have been trying to creat recovery discs for my L300 but after a 1-2 mins the programme stops and says "please check if the disc is scratced or dirty, if so, try again with a new disc" error code 0E01B5-26-2A030C00,

I have tried this lots of times with lots of different DVDs over the past few weeks but this keeps happening!

The machine is only a few weeks old and running Vista home premium any advise please as Im stuck.

Thanks for reading.

Answer:Satellite L300 - recovery disc creator error - disc is scratced or dirty

Hi mate

I think you used simply not fully compatible and supported disks.
In my case I couldn?t create the recovery because the CD/DVD drive was not able to handle it.

Fact is that many CD & DVD disks supports different standards and properties and in many cases the CD/DVD drives have many difficulties to handle the different disks.
I think you should simply test some DVD-R disks.

I uses DVD-R and was able create the recovery disk.

8 more replies
Relevance 68.06%

Hi

i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

5 more replies
Relevance 68.06%

Hi!

I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

2 more replies
Relevance 68.06%

Hello,

on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

More replies
Relevance 68.06%

Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

7 more replies
Relevance 68.06%

Hello all,

I have a Toshiba Satellite C660. I am trying to restore the laptop to the initial condition by the simple HDD Recovery. I have lost my old recovery disks. After completing first few initial steps, it goes to 'finishing installation' page and then gives an error message. After clicking to the dialog box 'ok' it resumes as 'Finishing installation' again. And now it has been almost 2 hours. It is still there. No improvement. What should I do ?

If I turn off the computer will my windows be completely destroyed?

More replies
Relevance 67.65%

Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks

Leigh

Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

3 more replies
Relevance 67.24%

I have a brand-new Satellite Pro C660. It worked fine for a day, now it won't load windows. I didn't get around to creating the recovery disks as I've only had it a few hours (yes, yes, I know, should have been the first thing I did). All the data is present (but backed up to USB just in case) and I can see the HDDREcovery folder with all data intact. However, I can't run the app to create recovery disks. Does anyone know how to extract the images and create the media using only the command prompt? (I can get into command prompt by booting from a friend's Win 7 disk). All boot options from the laptop's own drives fail. It says "Windows Failed to Load", and I try Startup Repair but it doesn't find any errors. Any help/thoughts on this will be much appreciated!

Answer:Re: Satellite Pro C660 - How to make recovery disk with command prompt?

Hey,

It?s not possible to create recovery disk with command prompt. You have to use the Toshiba recovery media creator on Windows.

Now it?s too late for you but you can order such a disk here:
https://backupmedia.toshiba.eu/landing.aspx

1 more replies
Relevance 67.24%

Hi,

1st time forum poster so be gentle please!

My mum has just brought a Toshiba laptop and it's pretty decent to be fair. Taking a quick look at it though i noticed the recovery partition (that comes with most laptops now) is labelled "D:/Data and is 232GB in size. Seems a bit on the large side for me and wondering if it is incorrect?

Have got a screenshot and if someone could confirm either way i'd be most grateful. Can i attach screenshots?

Thanks in advance

Rob

Message was edited by: Rzoo89

Answer:Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Please see the screenshot - http://www.screencast.com/t/X7vLKcNIq

2 more replies
Relevance 67.24%

Hi all

Just a query
My GF turned on her laptop Satellite C660 series and it would not boot up, we tried to initiate the recovery sequence from the recovery partition but kept getting the error that was on boot up (the error was telling us a USB device had been unplugged).

As you probably guessed she never made the back-up discs when prompted, all I could think of was using a win 7 disc and reload that way then try and make the recovery discs after (I didn't activate)
so win 7 was installed nicely and all drivers sourced that was all last week.
Now for the crunch , the recovery partition is there can I now make the recovery discs and install from those , the win 7 I installed will soon require activation
Any ideas?
Thanks in advance

Answer:Satellite C660 - recovery partition is there but can I make back up discs?

After own OS installation you cannot create recovery disc anymore and you can not install recovery image using HDD recovery option (F8 at start-up).

Best thing you can do now is to order original disc from Toshiba and use it for recovery image installation. It is definitely easiest way to have ?factory settings? again.
You can order it on https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 67.24%

Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117

Hi

Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

3 more replies
Relevance 67.24%

So is the data on D safe if I use recovery?

thanks

Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?

Hi

From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

2 more replies
Relevance 67.24%

Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

3 more replies
Relevance 67.24%

Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,

greetings

More replies
Relevance 66.42%

This is my second attempt to recovery using the hidden image. The first attempt hung at an earlier point Loading Windows 7 ;( However on this attempt it has been over an hour on the "Setup is starting services" screen with a moving light under it.

Does anyone have any reasonable idea how much time this process takes? Thanks in advance.

Answer:Satellite C660-1F1 Toshiba HDD Recovery "Setup is starting services" hang?

Powered off after 2 hours.

Seems that it could be BIOS version currently 1.2 needs upgrade to a more recent version so I'll have a look at that. Also possible issue with bootrec maybe.

I'll update later :)

3 more replies
Relevance 66.42%

I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

3 more replies
Relevance 65.19%

Hi,

I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

4 more replies
Relevance 65.19%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 62.73%

Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

8 more replies
Relevance 61.5%

I have lost everything from my Toshiba satellite C50-A-19T but don't have a recovery disc.

Can anybody help me wit by sending me a disc???

Email [email protected]

Answer:Need recovery disc for Satellite C50-A-19T

If nobody can help you with this please visit https://backupmedia.toshiba.eu/landing.aspx and order original recovery disc for your machine.

Bye

2 more replies
Relevance 61.5%

Hi all.

I'm trying to help my boyfriend sort out his M70 which has been severely messed up by numerous pieces of adware, malware, trojan horses... you name it. It has very little installed or stored on it so a complete re-install seems to be the easiest option. However, we cannot find the recovery disc anywhere - it was probably lost/accidentally discarded during a recent house move. Is there anywhere I can get another recovery disc, or way of restoring the pc to factory settings without it?

Advice would be much appreciated!

Answer:Satellite Pro M70 recovery disc - where can I get a new one?

Hi

The new system restore would be the easiest way to get rid of all these malware?
The Toshiba recovery could be ordered from the Toshiba ASP (authorized service partner) in your country.
But this would be possibly only if the notebook series would not be too old and discontinued.
In such case you would need to use an original MS Windows disk in order to restore the OS on the HDD. The Toshiba drivers which are necessary could be downloaded from the website.

Therefore I recommend to get in contact with your local ASP and to ask if such disk is available or not.

2 more replies
Relevance 61.5%

Hi, i cant boot my laptop i think i need a recovery disc or a boot disc , i dont have any of these so any help are advice would be great ... thanks

More replies
Relevance 61.5%

Hello
Can anyone let us know where to find Recovery Disc for SATELLITE L50-B ?

Thank you

PS

It seems we all are in the same boat:
https://forum.toshiba.eu/showthread....d=1#post344817

https://forum.toshiba.eu/showthread....llite-L875-13D


MY TAGS
Recovery Disc, Recovery Disk, Recovery Discs, Recovery Disks

More replies
Relevance 61.5%

Hi, people, I have a Satellite M50 and a recovery disc, What's on the recovery disc? Is there windows Xp on it? Is there all the Tools and Utilities on it?, Do I use it to reformat? How do I run it?

THanks if you can answer

Answer:Satellite M50 - What's on the recovery disc - How do I run it

Hi buddy,

on this recovery disk is a windows copy especially made for your machine. So, if you have some trouble or a bad virus and your whole operating system doesn´t start anymore,
then you can put the recovery disk in your DVD drive, boot with this disc and the wizard on that disc reinstalls your whole system.

It's important that you know one very very IMPORTANT fact: This recovery disc is formatting your HDD, so all your existing data will be lost. Before you recover your machine,
you must backup your data!!

After the reinstall your system is like "factory-installed" and XP will be like on the first day you purchased the machine.

Hope I could help you.

Greets

P.S.: If you want to use that disc, simply press the "C" key at boot time, it will cause that you boot from you optical disc drive.

2 more replies
Relevance 60.68%

When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

1 more replies
Relevance 60.68%

I bought this laptop, but unfortunately I lost my recovery disc.

I need a recovery disc, but I don't know how to purchase or download the disc of this appropriate model. If anybody can help me or give me any link to download, I'll be very much thankful to him/her.

It's specification that is mentioned on the bottom is:
Model name: SATELLITE A200-19K
Model No: PSAECE-01F00JEN

If more information is required, please let me know.
Thank you

Answer:Need a recovery disc for Satellite A200-19K

Hi

You can purchase the recovery disk using this website:
https://backupmedia.toshiba.eu/landing.aspx

As far as I know such disk is not expensive?

Cheers

5 more replies
Relevance 60.68%

A few days ago my Satellite P10-304 would not boot up, so I used recovery CDs and got the machine working as good as new.
Yesterday again it would not boot up.
Something about an ethernet cable unplugged in error message, so I tried recovery CDs again as there was no data to lose.
It will not work, coming up with an error message "GDISK(E) No such fixed disk --1" then "Error number 11030, Invalid destination drive".

Can anyone help me to get it re-booted/recovered please?
I am not fussed about anything special for this old laptop, just a second computer for the kids to do their homework on.

Answer:Recovery disc does not work on Satellite Pro P10-304

Hmm?. Sound a little bit like an HDD malfunction?
Did you check if the HDD was recognized in the BIOS?

> Something about an Ethernet cable unplugged in error message,
I assume you get a PXE-E61 boot error on start-up.
This message appears if the notebook tries to boot from the LAN.

This could happen if other boot sources like HDD, etc? are not available.

3 more replies
Relevance 60.68%

I'm wondering if I got all discs with my Laptop Satellite A200-1CR, because i can't make heads or tails from the folders on the Recovery DVD. Where are all the Programs that I should get with the computer., and I had everything installed from the beginning. I want to re-install windows, but I am concern if I will have all the programs like: winDVD and Norton Security, and all the drivrers.
Thanks!

Answer:Is recovery DVD the only disc with Satellite A200-1CR

Hi

The Toshiba Recovery DVD is only the one disk which came with your notebook.
On this DVD you will find a Toshiba Recovery image which contains the Windows OS, drivers, tools and additional software.
If you want to set the notebook back to the factory settings then just boot from the Recovery disk and the installation will start.
But note; the Recovery DVD will format the whole HDD so if necessary backup the data.

The other software like Win DVD or Norton Security are OEM versions and therefore the are only on the Toshiba recovery DVD. It?s not possible to download it!

2 more replies
Relevance 60.68%

Hi
It's request for all of You. Please, help me somebody.

I have Toshiba A300D-125, when I bought it I forgot make backup CD. Now I format my hard drive and I make new windows. Problem is, I don't have all this programs what was when system it was new. Maybe somebody, who have same laptop have a backup cd (i'm sure somebody have) can share with me this CD.

Please, You can make image of this and upload somewhere in internet.

I'll be very grateful. Thanks

Answer:Recovery disc for Satellite A300D-125

You can order a set from Toshiba:

https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 60.68%

Hi

how could I get the oem recovery disks for Satellite L750, part no: psk2ya-09k028, as I can't make it to go back to factory default

Answer:Need recovery disc for my Satellite L750

Hi

I don't know how it works in Australia but I recommend you to contact nearest Toshiba service provider and ask for help. I?m sure they can help you with recovery disc order.
If you need addresses and phone numbers, you can find it on http://www.mytoshiba.com.au/service-centres

2 more replies
Relevance 60.68%

I bought a Toshiba Laptop from the United Arab Emirates, Model *Satellite P10-792* in 2004 and had no problems with it until I decided to format it in Turkey/Istanbul where I am living now. I format it and now the TOSHIBA distrubutor in Turkey cant even find the *drivers or the recovery disc* for me because they say its a way too old model!!! Why sell something if you will execute it in 5 years??? I had no problems with the laptop my only mistake was to format it thinking it would do my computer good!

I desperately *need help from anyone who can help me find the drivers download OR recovery disc* for this model of laptop SATELLITE P10-792. Please help me. I dont want to throw my computer in the garbage, it has been with me since 2004 and I knew it would last me another 5 years if I hadnt wanted to format it :(

Thank you in advance for all responses.

Answer:Satellite P10-792 Drivers OR Recovery Disc

Hello

I do not understand why you are so upset. Visit Toshiba download page and download all drivers for WXP. If I am remembering well this notebook model is listed under option ARCHIVE (Product type).

Check it out.

2 more replies
Relevance 60.68%

Hi,

My DVD driver does not work because of Virtual VCD Drive program. (I hate that prog)
When I try to uninstall Virtual VCD, everything goes crazy and no executable file can be executed.

So I have to install factory image by using image on the HDD.
I did it tens of times on other notebook (CTRL +F11) but I could not figure out how I can do that on my Toshiba Satellite M45.

I appreciate your help
Thanks

Answer:Satellite M45: Can I make recovery without the disc

> Can I make recovery without the disc?

What to say? I have created an own image file of the OS using the Norton Ghost Utility and stored this file on the second partition.
In this case I can always use this image file to restore the whole ?C? partition and I don?t need the recovery CD.

I?ve made a good experience with Ghost Utility and in my opinion it?s one of the best tools to create the images and backups.

Best regards

2 more replies
Relevance 60.68%

Hello,

I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

Thanks!

Message was edited by: wawawa

Answer:Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

6 more replies
Relevance 60.68%

Hi,

This is my first time on this forum and I have limited technical knowledge - please be gentle!!

I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).

It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.

I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.

When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!

Could anyone tell me if Office is on the recovery disc?

It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.

I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.


Your help will be very much appreciated.

Thanks.

Answer:Satellite Pro L20 - Is MS Office is on the recovery disc

Hi

As far as I know the Microsoft Office was not installed on the Satellite Pro L20.
Only the Office OneNote2003 was delivered with this notebook.

But this is not the same OneNote and Office are two different software packages!!!

Don?t mix it!!!

2 more replies
Relevance 60.68%

pls, i want disk recovery for:
Satellite U400-10N
dod_dodym AT hotmail.com

Answer:Satellite U400-10N Need Recovery Disc

You can order one online at:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

Hi all,

Could someone tell me where to download or get a copy of the OEM Win 7 Recovery disc for my Satellite Pro L750? The laptop has a new HDD without a working recovery partition and I don't the recovery CD.


Help Please.

Answer:Re: Need Win 7 Recovery Disc for my Satellite Pro L750

To switch notebook off is no problem but you cannot switch it on. If you use it as desktop you must not switch it completely off. Use stand-by or hibernation option. To switch it on you can use option ?Wake up on keyboard?.

5 more replies
Relevance 60.68%

I purchased recovery disc for my Satellite L350-370 followed start instructions program now stopped at "waiting for odd to become available" .prior to this the odd has worked perfectly.

Laptop will not switch off now and no keys work .

Help!!!

Answer:Cannot use recovery disc for Satellite L350

I really don't understand what happen there. I used recovery disc numerous times and I?ve never saw such message.
Set BIOS to default settings and restart your notebook. When notebook starts and you see Toshiba welcome screen press F12 several times to enter boot menu. When boot menu is shown on the screen put recovery disc into optical disc drive. After doing this choose CD/DVD drive and press ENTER. What happen when you do this?

ODD should start to read recovery disc and you should see the recovering menu on the screen.

5 more replies
Relevance 60.68%

My Grandson's L300D has got a damaged HDD which I want to replace for him.
However he doesn't have a recovery disk and the recovery file on the original HDD are not accessable.

Does anyone know if there is a recovery disk available for this model?

Answer:Satellite L300D - Where to get Recovery Disc?

Hi,

Yes, the recovery disk available but you have to order it for money:

https://backupmedia.toshiba.eu/landing.aspx

or install Windows copy with drivers from the Toshiba driver page.

3 more replies
Relevance 60.68%

Accidentally whilst trying to clear up my computer deleted the user accounts and so XP was totally screwed and wouldn't let me in, even the Administrator account it said didn't exist (which I think is impossible) so I gave up and did a hard drive wipe of the computer as I was about to throw it into the bin as a lost cause....

SO, what I really need is the recovery disc for the Toshiba Satellite Pro A120 which I have very stupidly gone and lost (looking around these forums it seems I'm not the only one!!).

Anyway, the computer runs Windows XP Professional and the laptops model number is: PSAC0E-006008EN

VERY ANNOYINGLY TOSHIBA NO LONGER SUPPORT THE LAPTOP OR SELL RECOVERY DISCS FOR IT!!!
(I hope that is read by a Toshiba employee!).

Can anyone help or suggest where to get a recovery disc please? I've tried Ebay and multiple google searches but none come up trumps.

Message was edited with a rant by: jonbad

Incidentally, can someone please explain why Toshiba provide all the necessary drivers for the operating system if they don't provide you with the operating system itself - i.e. they give you a disc image which already has all the drivers preinstalled on it.... Doesn't make much sense to me, unless you were to find your own copy of windows XP, which probably won't work with the Toshiba windows XP serial key in the first place and then try and download and install each individual driver?!! I think not.

Answer:Satellite Pro A120 - I need Recovery Disc

Hi

I think you tried to order the Recover disk using the Recovery online shop website.
You will be not able to order it using this service because only Vista Recovery disk could be ordered using this service.

In your case I would ask an ASP in your country for such disk?.
And note; there are more ASPs in your country as only one.

So maybe you should contact several service points.

Greets

1 more replies
Relevance 60.68%

Hi

I have lost my Satellite PRO L450D-12x recovery disc.

Does any one have idea how can I get it or can I order it from anywhere?

I need it urgently .

Answer:Need recovery disc for my Satellite Pro L450D-12X

You can order recovery disc on https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 60.68%

Does someone know where I can get another copy of recovery disc for my Satellite A30 part no. psa33e? Hope somebody will give me a positive answer....cheers!

Answer:Need product recovery disc for Satellite A30

You can order the Recovery CD from the ASP in your country !

Do you know how to find the ASP?

3 more replies
Relevance 60.68%

Is there someone who can tell me why I got two recovery discs?

On disc one there is my Vista recovery with all drivers, after installation the system don't ask for the second disc. All works well.

I just want to know where the second disc is for. It?s a Satellite L350-144

Answer:Satellite L350-144 - Second Recovery disc

Maybe the second disc has the Applications and Drivers? Or its another Operating System such as 64bit Vista?

What does it say on the Disc label?

5 more replies
Relevance 60.68%

I've lost my recovery discs for Toshiba Satellite P100 - 217.
Who can help me with a copy, as I have a problem with my laptop?

Do you know where or how I can get another copy of the recovery disc?

Answer:Satellite P100 - Need Recovery Disc

Hi

Try this page:
https://backupmedia.toshiba.eu/landing.aspx

You would also find this link if you would search in this forum for same questions!
There are a lot of threads which could help you!

2 more replies
Relevance 60.68%

Hi everyone,

I was just wondering how to use the 2 recovery discs i have recently burnt if i wanted to fix my usb ports (as seen in my Toshiba M300 - USB ports thread)

Any suggestions?

Answer:Satellite M300 - How to use recovery disc

Hi

You can use the Recovery disk only in order to reinstall the whole OS!
This means that the usage of the recovery disk will format the whole HDD and will set the notebook back to factory settings!

If you want to use the recovery disk then insert it into the ODD and boot from this disk.
Then the OS installation should proceed and you should follow the instruction on the screen.

That?s all

4 more replies
Relevance 60.68%

I have Satellite Pro A100 Series, when I boot it up it tells me "Windows could not starte because the following file is missing or corrupt" \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I have tried to reboot with the recovery disc in and pressed F12 for the boot menu, selected CD/DVD and nothing happens.

Any help or ideas would be great,.

Answer:Cannot use the recovery disc with my Satellite A100

Nothing happens?
If I understand you right you are not able to boot from disk? Have you tested another disk? I mean it could be that the recovery disk is scratchy or something else.

Check this and give us a feedback.

5 more replies
Relevance 60.68%

Not sure if I'm in the correct forum?  I tried to redo my Satellite P300 with the recovery discs I burnt when I bought the laptop.  No recovery partition on this model. The discs indicated an error right at the very end, and of course by that time the "C" drive was wiped.  Outside of buying recovery discs from Toshiba, if they're still available, does anyone have any ideas?  Thanks for any help you can provide. 

Answer:Toshiba Satellite Recovery Disc

I would try running the recovery discs again, this may have been a 'blip' and may not repeat. Make sure the discs are clean.
 
Failing that, what OS did you have on this laptop - XP, Vista, Win 7 ?  If you have a Windows validation code on a sticker on the bottom, and can lay your hands on an install disc for your OS, you can re-install Windows that way. The only problem you are likely to have is sourcing the drivers for the graphics, sound, wi-fi, etc. and the best place to go for them is the Toshiba web-site. If you google 'Toshiba satellite P300 drivers' you will find a number of links.
 
If all else fails, you can always try Toshiba for recovery discs. I have a set for a Satellite of slightly older vintage and I must admit I have never checked them for integrity !
 
Chris Cosgrove

1 more replies
Relevance 60.68%

My sister has recently purchased an Satellite L40, what she was wondering was, is the Windows Vista recovery disc included with the laptop also the system recovery disc or if she needs to burn a separate recovery disc and how she would go about doing this.

Thanks

Answer:System recovery disc for Satellite L40

Hello

As far as I know recovery DVD should be in the box. To clarify this try to contact your local dealer or maybe Toshiba directly.

2 more replies
Relevance 60.68%

hello
I need recovery disk for my laptop because my hard drive crashed and I had to replace it with a new one.

How can I do?

The folder hdd recovery I was able to save her ...

Answer:Satellite C670D-109 Need recovery disc

Hi

Recovery disk can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

2 more replies
Relevance 60.68%

Hi. I'm from Poland but i have american type of toshiba and its imposible to get it. Everbody says that it isnt in Poland. Can anybody help me? Have that disc anybody?

Answer:How to get Recovery disc for Satellite L25-S119

I can just confirm that you can not obtain US Recovery media by service partner in your country. Maybe you can order it from US directly but I am really skeptic about that.

Best solution for you is to install Microsoft full version and download all drivers, tools and utilities from US download page.

2 more replies
Relevance 60.68%

I recently bought a laptop and decided to reset it via the recovery disc provided, to my surprise after inserting the recovery disc and restarting the laptop goes straight into Windows. Even though I went into the BIOS and set the CD/DVD drive as start up, or even after holding down the F12 key.
When the Laptop is switched on the Drive says that there is no data on the DVD, on double clicking the DVD it says "Please insert media into the DVD Drive"

My previous laptop was a Toshiba Satellite 1900-303 and just to test and see if it was a problem with my recovery media I used the recovery media on the P100 and it took me to the correct recovery screen. Then I swapped media and used the P100 recovery on the old Toshiba 1900-303 and again it went to the correct recovery screen. This got me thinking so I tried out a few more data CD's/ DVD's and to my astonishment it won't read DVD-R's.

Any Idea's.......

Answer:Cannot use the Recovery Disc on Satellite P100-227

Hi

Did you try to force booting from DVD drive keeping down C key after switching the unit on?

3 more replies
Relevance 60.68%

Hi
I have just bought an L300 which has Vista on it, I'd prefere XP but don't have the XP recovery disk. Any chance of a copy of XP recovery disc?

Answer:Need WXP recovery disc for my new Satellite L300

Please note that all L300 laptop models are not the same and Toshiba offers L300 with 6 different hardware platforms.
What you can try is to get one, if available, at https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

Hi,

I desperately need a recovery disk for my Satellite P100-160 (I think that's what it is).

Can anyone tell me how/where I can obtain one?

Thanks for any help anyone can give me!

Answer:Need Recovery Disc for Satellite P100-160

Call Toshiba ASP in UK (if you are in the UK) and you can order one from them.

Hope this helps

3 more replies
Relevance 60.68%

Hi there , could anyone tell me this:

Does the Product recovery CD rom for the P10 consists of a '1/2 and a 2/2 i.e. two disc plus the tools and Utilities cd rom or just a 2/2 disc?
My product recovery disc 2/2 does not appear to run so not sure if there is a 1/2 disc as well or is the disc is faulty.

Answer:Satellite P10 - Recovery disc query

Hello

Satellite P10 is pretty old notebook model but if I am remembering well it is delivered with follow discs:
Recovery medias 1/2 and 2/2 (at this time Toshiba didn?t offered recovery DVDs)
Tools & Utilities CD
Additional software CD

That?s all I know!
Are you missing some of them?

2 more replies
Relevance 60.68%

I have a Satellite L350 and need to put it back to the original settings. I have created a recovery disc but not sure what to do from here.

Answer:Satellite L350 - How do I use my recovery disc?

Before to start a recovery process, backup all important data. The,, enter Bios (F2 on startup) and set cd/ddvrom as the 1st boot device. Press f10 to save and exit. Insert disk and restart the laptop. Then, follow onscreen instruction and that's all. Note, during recovery process your laptop will restart for many times :)

2 more replies
Relevance 60.68%

What is the easiest way to reConfigure my notebook without the configuration disk?

Answer:How to reinstall my Satellite without recovery disc?

Hi

Did you mean the Toshiba recovery CD?
Well, the easiest way to install the OS on the unit is to use the Toshiba Recovery CD because all drivers, tools, and utilities are preinstalled on the Toshiba image.
But if you don?t have this nice CD so you can also install the original Microsoft Windows OS and the necessary Toshiba stuff.
All Toshiba drivers you will find on the Toshiba download area:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

1 more replies
Relevance 60.68%

Hi there, my son has lost recovery disc 1 for his Satellite P10.
We have got disc 2 (drivers) but not disc 1.

Where can we obtain another recovery disc 1. and what will it cost approx .

Message was edited by: merdat

Answer:Re: I lost recovery disc 1 for Satellite P10

Hi

Usually you could order it from the ASP in your country but I?m not quite sure if you will be able to order such disk because the P10 is an older notebook series and possibly the recovery disks are not more available for this model.

However, you should contact the ASP in your country to get a confirmation.
Maybe you are a lucky man and the CD is available.

Good luck

2 more replies
Relevance 60.68%

Hi

in his infinite wisdom my ex father in law installed xp onto my Toshiba Satellite P200 (PSPB6A-0CS04M).

None of the drivers work, the system is a piece of puss. I'm looking to find a recovery disc so I can go back to my original Vista install (with drivers) then possibly upgrade to win 8

Can anyone help please?

Cheers

Jason

Answer:Need recovery disc for Satellite P200

Satellite p200 is pretty old notebook model and I don?t know if you will be able to order original recovery disc but you can try it anyway.
For recovery disc order check https://backupmedia.toshiba.eu/landing.aspx

By the way: I don?t know if you will be able to have successful upgrade to Win8 but what I know is that this machine runs perfectly with Win7 32bit.

Maybe it sounds stupid now but I think you should be a bit realistic and don?t expect too much from this old piece of hardware.

2 more replies
Relevance 60.68%

I have a Satellite C650 with a hard drive failure. I am unable to see the hard drive in the BIOS or using an external enclosure and viewing under Windows. Putting a new hard drive in isn't a problem but I need a Windows 7 Home Premium 32 bit OEM disc to restore the system.

How do I go about getting one?
I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.

Any help would be appreciated.

Thanks

Answer:Recovery Disc for Satellite C650

Hey,

> I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.
I assume you have used the product key on bottom side of your notebook, right?
Well, this key doesn?t work with standard Microsoft disks because it?s an OEM key that belongs to preinstalled Windows 7 from Toshiba and can?t be used.

If you use a normal Microsoft disk you have to use the product key that you got with the disk!!!

Otherwise you can order a recovery disk from Toshiba but I?m wondering why you didn?t create it:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

An elderly ladies gave me her laptop to fix its HDD make a lot of clang/clicking noises and is unable to be read so I can?t use the system recovery partition.
Is there a factory default system image disc I could buy to load; it all back onto the new HDD.

It?s a Satellite P500 pspg8a-01u004 running win 7 hp

Answer:Can I buy recovery disc for Satellite P500?

If you need recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx
Using this disc you can install original recovery image (Win7 Home Premium 64bit) after HDD exchange.

2 more replies
Relevance 60.27%

Hello.

I have a Satellite x205-S9349 and I need the recover disk of this laptop. I have 2 cds that came with the laptop and they say Toshiba recovery and applications/ drivers Satellite x200/x2005 series windows vista home premium 32-bit. but this are not working at all. Only are good to install the drivers.

The thing is that I decide to install a new clean version of windows Vista but I end up having a black screen asking me to choose between an earlier vesion of windos or the current version. So I have to particions of 2 windows. I have try anything possible to delete this earlier version but nothing still there. Now I can format the Hard drive but I don't know how to do it.

Please help....

Answer:Need recovery disc for Satellite x205-S9349

Hello

According the notebook model description I presume you have US notebook model. I don't know how it works in US but, as far as I know, Toshiba notebooks are delivered with recovery installations CD/DVD only.

In the past Toshiba has delivered separate CD with drivers, tools and utilities but not anymore. So if you have this recovery installation CD/DVD it cannot be used for drivers installation.
When you wrote - this are not working at all ? what do you mean exactly?
Have you used this recovery media in the past or you want to do this for the first time?

4 more replies
Relevance 60.27%

Hello,

Could someone please tell me what I can do after the process of Product Recovery.
I made Recovery Media 1, Recovery media 2 and System repair disc Windows 7 64-bit much earlier when I bought the laptop.
But where do I put these files which are on the DVDs and especially how do I get the 64-bit icon back into the laptop?

Answer:Satellite L500: What to do with the system recovery disc for 64 bit?

Hi

The recovery disk which you have created helps you to set the notebook back to the factory state.
This means that you will get the same state like at the first day of purchase.
The HDD will be formatted and you will get the Windows OS, tools and drivers?

Greets

7 more replies
Relevance 60.27%

I'm trying to run the recovery CD on on a Satellite 1110. I just want to install Windows fresh. The neccessary files are supposed to be on the Toshiba recovery CDs that came with it.

So I did what the booklet said and booted the laptop up with the correct CD in the drive whilst pressing "C". The laptop ignored the CD ROM and loaded Windows as usual. I repeated this three times, each time the CD ROM whirs a bit but does not boot, and Windows loads as normal. I substituted "C" for F12, picked the CD ROM drive from the list, and repeated the process a few times. Again it would not boot from the CD ROM.

I looked at the contents of the CD ROM. One single 447MB .GHS file. The icon for the file is that generic "Windows doesn't know what program this icon is for" type deals.

Google reckons this is a Ghost file and needs Ghost installed to run it. The damn thing never came with Ghost.

Anyone here know a remedy to this problem?

(NB - I've tried Windows own System restore option but it only takes me back to September this year. Theres no option going back to earlier in the laptops lifespan)

I am in the UK and the machine is a UK machine if this makes a difference.

Answer:Can not start recovery disc on Satellite 1110

Hello Micha

Does your ODD works properly with running operating system?

I really don?t know what happen exactly there but please be sure you start with recovery CD number 1/2 and not 2/2. The recovery installation you can just start with first recovery CD. Try also please to set CD-ROM as firs booting device in BIOS.

14 more replies
Relevance 60.27%

Trying to use the recovery disc on my L10. The manual says to put the disc in and start the computer while downpressing "C"...nothing happends and when i release "C" it goes into normal windows mode...Anyone ?

Answer:Recovery disc wont start - Satellite L10

Hi

By pressing the ?C? button the unit should automatically boot from the CD/DVD drive. But if doesn?t work so you can try to change the BIOS booting order (CD drive at the first place).
Put the Recovery CD into the drive and start the unit again

2 more replies
Relevance 60.27%

Hi all

I want to have recovery disc for A305-S6872.. can anyone have it please give me the download link..or just create for me..otherwise tell me the process to get that..as i am out of USA .

Not possible to create the disc.please help...thanks

Answer:Re: Need Recovery disc for Satellite A305-s6872

You can order it from your local ASP as already mentioned here in this thread:
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=140430#140430

5 more replies
Relevance 60.27%

Hi!

I have somehow managed to misplace my recovery disc.
Does anyone here know how or where i could get a new one, i could even download the needed software and burn the dvd myself if that would be needed.
I just really need to clean up my pc.
Hope someone can help out :)

+Best regards Johan.+

Answer:Satellite A100-756 - Lost my recovery disc and need a new one

You should contact an ASP. They can order a new recovery disk for you.

http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

11 more replies
Relevance 60.27%

Alright guys, I bought a Satellite P200-143 a while back, and I've got to recover it today, just to get rid of all the junk on it and when I boot it up, press F12 and it goes fine. When the little black screen comes up and it says 'progress [percentage goes here]' it always sticks at 54%. I think it's because the disk has scratch on it.

Does anyone know where I could download the recovery setup from online? I'm running Windows Vista on it by the way.

Any help appreciated.

Answer:Question about recovery disc on Satellite P200-143

Unfortunately, you cannot download the Toshiba image from any Toshiba websites.
If you want to recover the notebook with the image then you have to use the Toshiba Recovery CD.
If your CD is faulty then you can order it from the ASP in your country. In my knowledge it?s not expensive.
Talk to the ASP technicians and ask for the compatible one.

Best regards

1 more replies