Computer Support Forum

Satellite L500-12E - Error during creating Toshiba recovery disk

Question: Satellite L500-12E - Error during creating Toshiba recovery disk

Hi. New user to the forum and new owner of a Toshiba.

I am trying to create the 4 recovery discs for my Toshiba satellite L500-12E. Discs 1, 2 & 4 created successfully, but disc 3 failed two times. The message I received onscreen was: Failed to read the following file: F:backslash ZZImg backslash 09753xsp6.swm Error Code: 020150-20-00000000
( I cannot get the computer to type a backslash on this window)

Anyone know of a similar problem or a solution?

Dwight

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Preferred Solution: Satellite L500-12E - Error during creating Toshiba recovery disk

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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Answer: Satellite L500-12E - Error during creating Toshiba recovery disk

Hi Dwight,

Which disks you are using for creating Toshiba recovery disk?

I have good experience with Verbatim DVD-R. Have you tested these disks?

2 more replies
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Hi all, just tried to launch recovery media creator on the Toshiba board and the following ERROR CODE: 0d00f6-49-00000015 appears.
This goes after a few clicks on the mouse and the program starts.

Any ideas how to mend this?
Operating system is Windows 7 64bit my new shinny laptop.

any help would be great.

Answer:Re: Satellite L500 - Error appears if I start recovery disk creator

Hi

You used not compatible disk!
You have to test different DVD from different manufacturers.
Not all DVD from different manufacturers are compatible. There are big differences between the brands? So check and try other DVD

4 more replies
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My new Satellite L500 - 19X came pre-installed with Win 7 - 64 bit version.
Also included was a "Product Recovery Win 7 32 bit" disc

Within the packaging was a leaflet saying:

"If you plan to use the 64-bit version at a later stage, please create a _recovery medium_ prior to installing 32-bit Windows 7"

It then cautions me to create a "64 bit recovery medium.....ordering a 64-bit recovery medium is not free of charge"

The manual goes on at length about "_System Recovery Options_" As instructed in the manual I have made a "Repair Disc Windows 7 64-bit" Am I correct in saying that I do not or cannot have an actual Win 7 64-bit disc?

The leaflet says "a backup copy (of the Win 7 64-bit) is stored on the hard disk drive as a _recovery image_" So is this the actual Win 7-64-bit complete disc that I am after, and if so how do I get it?

The Toshiba documentation is not clear, and I believe rather contradicts itself?

I am confused! Anyone understand what's going on?

JohnF.

Answer:Creating Win 7 64bit Recovery Disc for Satellite L500-19x?

Hi

As I understand you have received the Notebook with preinstalled Win 7 64bit OS.
But you didn?t get the Win 7 64bit recovery disk but you have a Win 7 32bit recovery disk. Is it right?

Well mate? the case is that the usage of the Recovery disk will format the full HDD and will erase everything from HDD. This means that you will lose the preinstalled Win 7 64bit OS.
So if you would not create the Win 7 64bit recovery disk BEFORE using the Win 7 32bit recovery disk then you will not be able to go back to 64bit version.

Therefore create the Win 7 64bit recovery disk at the beginning. Then you are safe and can install Win 32bit and 64bit whenever you want.

5 more replies
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Hi,

I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126

Hi

You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

2 more replies
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Hi,

I need to format my Satellite P200 but I am having some difficulty. I have lost the original disc supplied with the laptop. I have tried to use the Recovery Disc Creator but each time I launch it I am greeted with this error:

An unexpected error occured.
Please quit this application and restart it.
(Error Code: 0D00F6-26-00000001)

I have tried reinstalling but just get the same error. What should I try next to either fix the creator or just format a different way?

Answer:Satellite P200 - Error during creating new recovery disk

Hi

Have you tried to use the HDD recovery function to restore the factory settings? Maybe after this you can create the recovery disk successfully.
You can start the HDD recovery feature if you go in advanced boot menu (F8) and select ?Repair my computer?.

Alternative you can restore the factory settings if you install Windows XP from a Microsoft disk and then you download and install all driver and tools from the Toshiba website step by step.

2 more replies
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Tried twice to create discs using creator on my new Satellite L300D -13s.
Both times failed halfway through disc 1, with message failed to read file F:\07031XSP.swm, error 020150-20-00000000.

What do i do now please?
Just seen an older thread with similar error and disc quality was mentioned.

Am using Samsung pleomax 4xdvd-rw. Should i try something else then?

Answer:Satellite L300D -13s - error while creating the Recovery disk

Yes this is definitely issue with not compatible DVD disk.
You should try different kids of DVD from different manufacturers.

I made good experience with TDK DVD-R

Bye

6 more replies
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I am not really providing any solution, but faced similar problem with my Satellite A300-1EI laptop, purchased in Dubai, UAE. I tried to make recovery discs through Toshiba Recovery Disc Creator. However, everytime, I got an error message. I tried with Verbatim, Philips DVD-R and lost several DVDs. Meanwhile on some net surfing, I found out that Toshiba DVD writer is a bit sensitive and try using Verbatim brand DVD-R. I tried with Verbatim 2 days ago and at the last moment when I was about to dance with joy that first DVD is created, received an erro message as below

*"The following issue occured while recording data to the disc.*
*The current process will be stopped.*

*A power calibration area error occurred.*
*Please check if the dics is scratched or dirty.*
*If so, please try again with a new disc.*

*(Error Code: 0E01B5-26-00037304)"*

I really do not understand the message. Can you advise on how to create the recovery discs.

Regards,
Vijay

Answer:Re: Satellite A300 - Error while creating Recovery Disk

Hi

For me it looks like the used DVD disks are not fully supported by ODD.
It seems to be a compatibility issue.

I had such issue in the past but I could solve it using another DVD from another manufacturer.
I made a good experience with TDK DVD-R.
Using the ?R disk I was able to burn the disk but using the +R I received an error.

Cheers

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I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks
 

Answer:Toshiba Satellite L500 Recovery

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I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks

Answer:[SOLVED] Toshiba Satellite L500 Recovery

Quote:




If the computer is running, shut it down by clicking start, then shut down again.
Press and hold "0" (zero) key on your keyboard and then depress the computers power switch. When the computer turns on, the Toshiba HDD Recovery Uitlity Screen will appear, presenting 3 options, just choose Restore Original Factory Image.
Press 1 to restore your hard disk drive to its original factory default. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin restoration, A message will appear once the operation is finished, indicating that the HDD has been restored.
Press any key to restart the computer.

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hi all,

since yesterday my Satellite L500-20x have only Bluescreens called "Driver not Less or equal" --> Restart! He boots to win7 till login, after that EVERYTIME restart. I try a lot stuff to solve:
Systemrepair (3Times) and no changes
SystemRecovery (by HDD not CD) Recovery works but still bluescreens and no changes to fix the Problem.
Memory check (from Win7) checked it 3 Times all 100% ok.
Toshiba HDD Recovery (i try many times but he shut down EVERYTIME by bluescreen while Process... so i cant do this - unpossible to finish Recovery!)

Thats the first Notebook I every buyed and I never heard of a Recovery Disk - so I dont create one! Now I cant come into win7 - so I cant create it now. Anybody have any Ideas? I want windows new to install... but i dont have the same Win Disk. Notebook Win = Win7 64Bit all i have is WIn7 32Bit for my HomePC.

I need help!

Answer:Satellite L500-20X - No recovery disk

Hi beAm,

If you don?t have a Toshiba recovery disk you can order one from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx

This would be worth a try if HDD recovery option doesn?t work properly.

If you order such a disk and install it the original factory settings on HDD will be restored. A clean factory installation will be restored with all drivers and tools (out of box settings) and if this doesn?t work it seems to be a hardware malfunction?

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Well I got this laptop two days ago and used it once after installing fire fox and my mobile broadband drvier's and going back home to boot up and find it was going to happen,

I had tried safe mode (all three) and repair and all I got was a black screen with the cursor up where there should have been a language screen (I used the recovery disk that came along with the laptop) so anyway after finding out I wasnt going to be able to repair it I tried to install but of course that didn't work either so I put my XP 64 bit OS on and worked perfectly fine, then I upgraded (using my own upgrade windows 7) and that works fine no problems, so I tried again with the original windows 7 that came pre-installed on the laptop's hard drive and all went find untill it starts installing driver's or updates (I'm not 100% sure on this but it is at and/or after the face recognition installation,

Then it shuts it's self down and boots back up to automatically restart and asking me if I want to repair due to a bad start-up so I do the repair boots back up and still says I need to repair and finds nothing wrong and carrys on in that circle.

Now I have been told that it could be the register or it is a graphics problem, I myself am getting pretty fed up of having to install/reinstall/format this laptop.

So if there is anyone who know's what is wrong or what to do or even if it needs to be sent back to be fixed that will be very helpful.

I thank anyone in advance.

Happy new ye... Read more

Answer:Satellite L500-19X - Can't use the recovery disk

Hi

Well, I think it?s really hard to say what the reason is. Maybe the recovery disk is scratchy or the files corrupt there.

At the moment I can?t imagine that it?s a hardware problem because other Windows disk working properly.

In your case I would try to install Windows 7 from a Microsoft disk and then see what happens. If it works properly and you can install all drivers & tools you should order a new recovery disk from Toshiba directly.

Bye

2 more replies
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I have got a Satellite L500-13w and it came pre-installed with Windows Vista and the recovery files, but I formated the PC and installed Windows 7 and then installed XP.

Now I want to use the system recovery to get back to Vista but I didn?t create a Vista recovery CD using the files that came on the separate partition.Though I still have does files in the place they came.
So my question is, running Windows XP, is there a way to use those files to create the recovery file or CD?

Please reply

Answer:Satellite L500-13W - Creation of recovery disk possible on another OS?

Hi Nagravison-PT,

Unfortunately this is not possible. The Toshiba recovery disk can only be created on preinstalled OS because only there the recovery disk creator is installed.

The recovery files on second partition are now useless, because you can?t use the HDD recovery option anymore and recovery disk creator is deleted.

What to do now?
Either you use a Microsoft disk or you order a recovery disk from Toshiba:
https://backupmedia.toshiba.eu/landing.aspx

6 more replies
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Hi,

My L500 fan is no longer working correctly

I am getting this message

Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

The fan runs inconsistently (always for a few seconds on start-up, very sporadically the rest of the time, but it is completely stationary for the most part.

The computer is currently in pieces, and I am ready to replace the fan with a new one, however im not sure that will fix the problem (as the fan still seems to sometimes run).

Thread Name - 'My Toshiba Satellite l500 cooling fan has stopped working'
This closed thread had a post at the bottom by kristain, has anyone else encountered and resolved something along these lines

Please excuse the lack of link/PM (new member restrictions)
 

Answer:Toshiba Satellite l500 cooling error

Are you going to replace the fan or the entire cooling heatsink and fan? Was the heatsink clogged with dust? Keep in mind, this also may be a motherboard issue
 

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I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

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Hello

I have a Satellite L500-12Q laptop. I used the Recovery Disc Creator to make the recovery discs. It needs 4 discs. The 1st was writtenk ok, but on the second, near the end of the progress, it stopped advancing. It is almost an hour, and it is still not finished. I am on the second try. The disc is spinning and the drive makes noise as if it were writing, but it doesn't advance at all.

Please, could you help me?

Thanks
Claudiu

Answer:Satellite L500-12Q Recovery Disc Creator Error

Hey Claudiu,

What kind of DVD you are using to create the Toshiba recovery disks? I did also had some problems to create a recovery disk but I changed the media from DVD+R to DVD-R and all was ok!!! I used Verbatim disks for creating because I have really good experience with this kind of disks. Furthermore it seems that TDK disks also work pretty well. Check this!!!

If it doesn?t work check the Toshiba page for a firmware update of your ODD!

1 more replies
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Dear All,
I need help I have Satellite L500-1GJ windows 7 home Premium. With recovery CD I installed OS but after complete installation my laptop screen shows with lot of rectangular dots on the screen and freezes , I tried many times and it comes to the same problem. Find attached screen shot.

Thanking you.
Best Regards

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Hello,

My pc start acting up after i made a system restore.For exemple i cant use the fn key function.

Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.

I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
Can someone help.

Thank you in advance for your help.

Answer:Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

Is this the first time you try to create recovery discs?

How you have created 2 discs if the Toshiba recovery disc creator starts with error?

Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
I don?t think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

2 more replies
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I have toshiba satellite s50-a-k1m PSKJWR OEM Windows 8 for one language. When I start the laptop, I get a black screen (see the figure) and any recovery tools such as the clamping of the button 0 and others also lead to it. So I need a recovery disk. So what should I do?

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Hello i was trying windows 7 on ly laptop & i lostall of my Vista recovery the lot how can i get a bootup copy of vista please ?

Answer:toshiba satellite vista recovery disk

... anything happen if you hold in the <0> (zero) <key> @ bootup? click here... available for models produced since 2006. Older models are not supported order Recovery Media.... Posting is provided "AS IS" with no warrantieshttp://img132.imageshack.us/img132/...Grrrr... ...im

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I have the same problem! I bought my Toshiba Satellite L300 a month ago but the Windows Vista recovery disk was not included in the package. Is there any option to save or to recover the Windows OS just in case I need to reformat my laptop?

Answer:Satellite L300 - Where can I get the Toshiba recovery disk?

Hey,

I you would read the user manual, you would know that you have to create a Toshiba recovery disk yourself so please check your user manual!!!

And here you can read more about recovering a notebook:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=58

2 more replies
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I have a Toshiba Satellite c675 with windows 7. This is my daughters laptop and one day it simply would not boot. When starting it will go all the way to starting windows then the black screen with the flashing curser that I have been reading about through the forums. I have been looking through the forums but could not find an answer so if someone could Pleaaassse help me
It did not come with a recovery disk so I tried the HDD recovery and it would never give me the option to recovery. so I broke down bought the $29.95 disk had it mailed to me and it still will not recovery! I load the 1st disk in, hold down c like it says and it will show that it is loading files but then when it goes straight to the windows screen then the black screen with the flashing curser. I have tried everything. I have even tried boot with my disk drive but the same thing happens. Is my motherboard dead?
Thank you everyone and anyone who can help me! I can't afford to take it to a computer place and especially cant afford a new system.
Anything anyone needs from the laptop I can get for you.
Any suggestions? thanks for your help!
 

Answer:toshiba satellite will not boot even with recovery disk HELP!

Are you hearing any beep sounds as you attempt to boot?
 

3 more replies
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I have had Windows reinstalled on my laptop after having a problem with BIOS (result of having windows and ubuntu on the same machine! However I know want to make a recovery disk as I forgot to to do that before. I have downloaded the Recovery disk creator but no longer have the recovery partition as they wiped everything when windows was reinstalled.

Any ideas on what is best to do?

Thanks :)

Answer:Re: Satellite L300-1G5 - Where to get Toshiba recovery disk?

That's the point that you had to do it when bought your laptop. Now, you can't make it as it's not available anymore on your laptop. Installing Ubuntu you wiped it.
Now, you can:

1 Order [Recovery disk|https://backupmedia.toshiba.eu/landing.aspx] from Toshiba for money
2 Get windows copy disk to install. All drivers you can find on the [European Toshiba Driver Page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

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I am currently in UK. I purchased my TOSHIBA laptop from Hong Kong in 2004. I have lost the recovery disk and unable to restore my laptop after recent virus attack on my laptop.

Please let me know how can I get the recovery disk. The OS was Win XP Home edition.

Answer:Lost Toshiba Satellite A50 Recovery Disk

Usually the Recovery CD can be ordered from the ASP which is responsible for you country.
Try to contact the guys and ask for the new CD/DVD.

Here you can find the Toshiba global ASPs.
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

greetings mate ;)

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I am trying to restore my Toshiba Satellite laptop to its original factory condition. However, when I insert the recovery disk that was provided by Toshiba, I get this error message:
+"This Recovery and Applications CD is not configured to work with this machine. This CD is for: Satellite P105. Please use the correct Recovery and Applications CD."+

My laptop model is "P105-S6084". Anyone happen to have a solution?

Answer:Toshiba Satellite Won't Recognize Recovery Disk

Have you tried booting from the Recovery Disc?

Has the mainboard ever been changed? Maybe the DMI information was not updated.

8 more replies
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I have an A300-1MO.
Can I use any Toshiba recovery disk \?
Or is there like a specific one for my A300-1MO?

I'm like a total noob....
Somebody pls help...!

Answer:Re: Satellite A300-1MO - Can I use any Toshiba recovery disk?

No, you cannot use any Recovery disk? you have to use the recovery disk designed for this notebook model.
The point is that recovery disk contains a image. Image is a package which contains OS and Toshiba drivers?
If you would use another recovery disk then the image would be installed with not compatible drivers and this could lead to further problems?

Every new Toshiba notebook provides a Toshiba Recovery Disk creator tool. This tool can create a recovery disk?

2 more replies
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Welcome

I have a Satellite U500-18L and two have been subjected to a major breakdown,

I need to use the restore disk, but I forgot that I create a restore disk,

I ask those who have the same model that creates a disk and then upload to any download site,

Thank you

Answer:Satellite U500-18L - Need new Toshiba recovery disk

Hi higry,

If you don?t have this disk it?s no problem because you can order it from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx

Alternative install Windows from a Microsoft disk if you have such a disk and download all drivers from Toshiba page.

5 more replies
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I'm trying to create a recovery disk as part of creating a backup image of my Windows 7 installation so that I have a full image to revert back to in case I hate Windows 8.My Lenovo Y580 wont run Windows' system recovery disk creation saying.."System repair disc could not be created,The parameter is incorrect. (0x80070057)"You can assume this system is completely clean, no bugs, no malfunctions, it is for all intents and purposes 'out of the box' with some programs installed. I'm a knowledgeable user. I don't have click-everything-malicious-online-itis. I downloaded MS's recovery disk image but my laptop wont load from it.Thoughts, ideas, suggestions? Thank you.













Solved!

Go to Solution.

Answer:Error on creating recovery disk?

Can you describe as much as possible how you create the recovery disk? Is it using the OKR or windows internal backup program?

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Hi,   I'm trying to burn a recovery disk using OKR and a plextor external DVD+R drive, but I'm getting the following error message when I start the burn... 0xE0DD001F    : An internal program error has occured.  What does that mean, and what should I do?  

Answer:Error when creating recovery disk in one key recovery

Same happened to me.  This makes absolutely no sense, but I just kept trying and trying then it finally worked.  For me, it hasn't been worth the bother.  These restore DVDs don't work like the ones I made for an Acer laptop, for example.  On my Acer, I repartitioned, reformatted my drive and was easily able to restore my computer before I sold it.  I've been going nuts trying to restore my computer after a clean install of Windows 7.  Still can't get it to work.

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I also need to restore my P200 with the Toshiba CD. There is a note on the pocket : insert CD, power off, power on with F12 press, select reader and follow explanations. I wonder if it is possible to reformat only the 2nd disc.

Answer:I need to restore Satellite P200 with the Toshiba Recovery disk

Using original Toshiba recovery CD/DVD you can install clean operating system and have ?factory settings again. Before recovery procedure starts the whole HDD will be deleted and formatted.
With other words ? you will lose all your data.

If the notebook is delivered with 2 HDDs the recovery DVD can be used with HDD1 only.

4 more replies
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Hi,
I need Recovery Disk for Toshiba Satellite R830-14U, PT32LE-010013RU
I have no copy, not have hidden partition windows 7
How I can get this for recovery Windows 7 home premium 64 bit
Help!!!

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Hi!

My sister has a Toshiba Satellite M100-164 (PSMA0E) which she's been using for 2-3 years.

I've formatted it. Last year to install Windows Vista. But, unfortunately, I've also deleted the hidden partition for this upgrade. Plus, as you might guess as well, I've not created the recovery media, prior to my formatting. She started saying she's not happy with the system and requested me to convert it back to its previous state.

In the forum I saw that the user {color:#ff0000}*["locojava" asked a question about a driver he was searching for his PSMA0E|http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=199573#199573]*{color}. I wanted to reply the thread but it was locked.

So, I'd appreciate, if "locojava" or any M100-164 users who have the recovery media would contact me to find a solution. I want to make a clean install to make her happy with the factory-settings laptop. I also can buy the duped cd(s) so that the problem be solved.

Thanks.

Answer:Satellite M100-164 (PSMA0E) - Need Toshiba recovery disk

HI donqvixote,

I?m not owner of Satellite M100 but if you contact an authorized service provider, you can get a one there. It?s always advisable to contact the guys because they can give you certified answers and try to help you as best as possible.

Here is a list of ASPs:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

2 more replies
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I've L755 from PSK2YE series for 40 days, and I have a problem with the Recovery Disk Creator part. I believe something is missing as I simply do not have the TRDCLcher.exe on the menu. I probably unistalled it by mistake or so.

I still have the HDD Recovery partition on D:.

Is there any way possible of getting that file back so I peform the Disk Recovery?

Regards,
Alec

Answer:Satellite L755 - Can't use Toshiba recovery disk creator

Hello

That means you can?t start the recovery disk creator or what happened exactly?

The recovery disk creator can?t be reinstalled because it?s only preinstalled on your notebook. I think in this case your only chance is starting the HDD recovery option and reset Windows to factory settings. With out of box settings you can use the recovery disk creator.

6 more replies
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Hi,

I'm having trouble fixing a Satellite C50-A Laptop, which was running Windows 8.1.

The main issue is a 'no bootable disk' error message.

The secondary issue, which is stopping me solving the first issue, is difficulty using the Toshiba USB recovery disk.

Any suggestions or advice on either of these problems would be much appreciated.

Troubleshooting this PC so far........................

The laptop has only had 13 months of light use.

I have no idea what caused the initial issue, but it's now giving a 'no bootable disk' error message.

( I'm not at all clear on how these recovery partitions are supposed to work. And I'm not familiar with UEFI / Secure Boot etc. Does this error message mean that the boot partition and the recovery partition both became corrupted simultaneously? Or are there some main boot files which might have become corrupt? )

I used a Linux live CD to access the drive, read-only, and managed to recover data. This would suggest to me that CD, CPU and RAM are all working okay, and the disk is still accessible. I'm not sure if this is a correct assumption.

It looks as if Windows has got itself mangled during some quick hibernate process, but I'm not competent enough to troubleshot a Toshiba partition / Windows 8.1 corruption issue from Linux.

So I reset the BIOS after using the Linux CD, and purchased a Toshiba USB Recovery stick.

Ideally, I'd like to just repair Windows, if that is all that is broken, and leave everything else as it was. ... Read more

More replies
Relevance 77.49%

Hello,

I am using a Toshiba Satellite A200-AH9 Part #PSAE0C-AH908C with the pre-installed version of Windows Vista. I have moved since purchasing this laptop, and the recovery disk I made after purchasing it has gone missing! I called Toshiba, however it is approx. 50$ to replace the recovery CD from them. Does anybody have one they could send me an image of? I would greatly appreciate it!

Thanks,
 

Answer:Toshiba Satellite A200-AH9 Recovery Disk - Vista

6 more replies
Relevance 76.67%

I have a Sattelite Pro A200 lap top and would like to install 64bit Vista.
As i've read you can use the 32bit key to install the 62bit version. Is there a way to get the "Product Recovery Disk" in a 64bit version.

Or to download it from somewhere

Answer:Satellite Pro A200 How to get a 64bit Vista recovery disk from Toshiba

Hi

What OS was preinstalled on your notebook?
If it was a 32bit Vista OS then you can get ?only? a 32bit Vista Toshiba recovery CD.

If you want to install another OS, no matter if it?s XP or Vista 64bit, you have to buy the OS from Microsoft.

PS: As far as I know the serial key used for the Vista 32bit OS is only a OEM key and it does not work with other operating systems!

4 more replies
Relevance 76.67%

Dear All,

I have problem with my Satellite A215-S7422 (AMD)
I bought this unit included Windows Vista Home Premium+Recovery Disc inside the package.
I really enjoy the fitures of Vista, amazing !!!
But some programs I've had didn't support for Vista. That's a pity for me.
So, I tried to make new partition than installed Windows XP SP2.
The problem is my Vista wasn't appeared anymore.
So I tried to get back my Vista using my recovery disc. But unfortunately it didn't work at all.

Questions :
1. Can CD recovery didn't work if we split Harddrive (make some partitions) ?
2. My recovery disc file is .tib, so I try using Acronis Image, while I operating this program my notebook didn't detect DVD Drive. Than I try to copy the all file for both of Recovery Disc to empty partition, I can see the .tib file but it didn't work also. Can you explain what probably causes ?
3. If I format all drives than make it one drive, can Recovery Disc works?

Please do me a favour for this
Your assist will be appreciated.

Answer:Satellite A215-S7422 some questions regarding Toshiba Recovery disk

I?m not quite sure how it works on US series but I think it?s not very different to EU series.

1) No, you cannot split the HDD using the Recovery disk. The recovery disk will format the whole HDD and will create the partitions like at the beginning.
2) I doubt you can burn it using other 3rd party programs. Toshiba has installed Toshiba Recovery Disk Creator which should be used to burn the Recovery disk
3) As I said in point 1 -> Recovery disk will format the whole HDD. It?s no matter how many partitions are created on HDD. Everything will be erased

2 more replies
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I have bought Toshiba A305-6829 laptop *without a recovery disk* in US. Because of decrease in speed of laptop i want to reinstall Vista and factory setttings. But i realized that that its impossibe unless i have a Recovery Disk' right?

Then i also realized that in my laptop *recovery software is not installed*. I searched it on internet.But i found nothing.
+*What should i do?*+ Is there any alternative recovrery disk creator for Vista and also suitable for my situation?

I also want to ask there is 20 gb missing in my harddisk ( it hve to be 320 gb but seem as an 300 gb).Is it recovery partition?If it is so ; why cant i saw it on "my computer"?

Answer:Need Toshiba Recovery Disk Creator for Satellite A305-6829

you CAN'T see the hidden partition in my computer. to know it's there you'ld have to go to administrative tools (i'm not sure now) but even then, if it is a recovery partition you better leave it be and don't mess around with it.

Try holding down zero key while your pc is booting. (switch it off, hold down zero key, press power button while still holding down zero key).
it should launch the hdd recovery tool.

It didn't work for me but it might work for you.

5 more replies
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Hi,

I have got a problem recovering SATELLITE P500. I had made the recovery disks. It boots ok from the recovery disk and formats the hard drive and copies the disks to the hard drive. It then starts windows setup and reboots.

Then it goes to a loop
1) Start up and says "Setup is preparing your computer for first use"
2) Toshiba banner saying please wait... Finnishing installation may take several minutes. Pleae do not interupt or shutdown the computer!
3) Windows logo
4) Shutting down...
5) restarts and goes to 1)

It would be great if some one could help me with this.

Many thanks,
Softari

Answer:Satellite P500 - Restart loop after using Toshiba recovery disk

Hello

I have noticed the same on my Satellite P500 but I must say it?s not an issue, it?s absolutely normal. The notebook will restart several times (10 times or more) to finish the installation.

You must know that a lot of drivers/tools will be installed and certain restart must be done to configure everything properly.

So don?t interrupt the recovery installation, just wait a little bit longer and drink a coffee. Everything happens automatically and your notebook will be reinstalled with factory settings. :)

3 more replies
Relevance 75.85%

I have a Satellite Pro L300 running Vista that I am trying to recover using the official Toshiba Recovery Disk as the machine is unable to recover from the hard drive.

The process gets as far as starting the Recovery Utility and asking to select the language on the Recovery Utility to which I highlight English and then select Next; it moves onto the next screen which is blank and then just hangs.

Any suggestions?

Answer:Unable to Recover Satellite Pro L300 Laptop using Toshiba Recovery Disk

Have you bought your notebook with English Vista version?
Which language is marked before you choose English?

5 more replies
Relevance 75.85%

my Toshiba Satellite L745 (windows 7 x86 dual core) suddenly shutdown when in HDD or Hard drive disk recovery , now everytime i open it ,it says that "windows is loading files . . ." then after that it suddenly goes in a black screen with a white cursor .
Please help me with my problems ..

EDIT:
when i try pressing f8 it says that "there are no bootable disk .Please insert a disk a press any key"
Should i put the repair disk or the installation disk. http://imageshack.us/photo/my-images...818154525.jpg/ here's an image captured by my phone hope this image help you to solved my problem
Sorry for putting up the link , i cannot upload it using the attachments
thank you for your consideration

Answer:Toshiba Satellite L745 shutdown when in Hard drive disk recovery

Bump

1 more replies
Relevance 75.85%

Hi

I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks
Franki

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs

Hello

What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

7 more replies
Relevance 75.85%

I am trying to create recovery disc for Sat L300-1AS,
I have tried a number of various DVD discs from top quality to DVD-R / DVD+R but each time when the system is verifying the data I get an error message 02016F-3C 00000000

What am i doing wrong please help as frustration is really beginning to kick in now

Thanks

Answer:Satellite L300-1AS - error while creating a Recovery disc

Hi

The error appears die to not fully compatible DVD disk.

I created a recovery disk using the TDK DVD-R disk. Some people suggested it too.

I think it worth a try!

Greets and good luck

6 more replies
Relevance 75.85%

Hello,

I am trying to create a recovery disk using the recovery disk creator for my new Toshiba Sat P300 laptop. However everytime, halfway during the process (for dvd 1 only), it comes up with the following error:

A power calibration error has occured.

Error code: 0E09B5-26-00037304

Khusal.

Answer:Error creating recovery DVD1 - Satellite P300-150

Which empty media you use (DVD-R, DVD+R.....)?
Have you tried some to use empty media from different manufacturers?
Have you installed some burning application like Nero?

5 more replies
Relevance 75.03%

Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

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Relevance 75.03%

I have tried to create my recovery discs on my new L300 laptop. Whilst creating the disc i get the following error:
Failed to read the following file F:\ZZImg|09115XSP.swm (Error code: 020150-20-00000000).

Anyone know what this means, and how to fix this problem? I have a very basic knowledge of IT and haven't got a clue how to sort this out.

Any help would be greatly appreciated. Many thanks in advance.

Luke.

Answer:Re: Error message while creating recovery disc on a satellite L300

Hi mate

Yes, I know this error?
It appears because of usage not fully compatible disks?
I had the similar issue and could solve this using another DVD from another manufacturer.

Check this? it will help your too..

4 more replies
Relevance 74.21%

Hi Forum-User,

Win10 compatibility list from Toshiba for Satellite Laptops without L500 Series! Why?

Look at:

http://win10upgrade.toshiba.com/swup...=de&country=DE

Regards
Chris

Answer:Satellite L500-19E - No Win10 says Toshiba

At the moment just newer notebook models are supported for Win10. I am pretty sure that Toshiba will increase the support list and more and more models will be supported.

3 more replies
Relevance 74.21%

Hello!

I've bought Toshiba Satellite l500-1ef November, and until now laptop worked brilliant. Three-four weeks ago, touchpad, and some space on the left of the touchpad started to be warm. I checked CPU temperature in Toshiba PC Health Monitor (v 1.4.1.64), and it was circa 30%, with 40% use of the cooler. The temperature is incresing in time, and now, after four weeks, touchpad is warmer, and it's about 45-50% temperature od CPU, with 50-60% use of the cooler.

I'm using laptop only for Internet, work in MS Word, and listening music, sometimes I play Warcraft III on it, I've got Windows 7.

Should I go with PC to technical support, or it's normal in my model?

Best regards,
sebastian krysiak

Message was edited by: seba.krysiak

Answer:CPU temperature in Toshiba Satellite l500-1ef

Hi mate

It?s nothing unusual that the touchpad would be warm since the CPU and cooling modules are placed near the touchpad.
So in my opinion you should not be worried about that.

The notebook?s temperature can increase after some time of usage?
This happens due to dust inside the cooling ventilators?
If you want, you can try to remove the dust using the compressed air spray?
I do this from time to time and this helps to keep the temperature on lower level?

Greets

3 more replies
Relevance 74.21%

I have issue on my toshiba satellite l500-13t, when i turn it on it turns off after few seconds. As i know it could be issue on motherboard or processor. Am i wrong, and can it be fixed?

Thanks for help

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Hi, I bought Toshiba Satellite L500 -00W and it came with Windows Vista. I tried to downgrade to XP, but it doesn't allow XP installation. Do you know how to downgrade?

Thanks!

Answer:Toshiba Satellite L500 -00W downgrade to XP

Hello & Welcome, toshibaquestion.

Downgrading from Windows Vista to Windows XP is actually a very easy thing to do, BUT, I must warn you; it's the smartest of ideas since Windows XP and Windows Vista differ in driver capability and efficiency. So when you want to you use your MIC or Webcam, they may not work, this goes for your Audio, Network and even Display.

Also, Toshiba's a popular brand, and also a very updated** one, meaning they'll most likely be packed with a webcam, nice wireless card, hi-def monitor, etc - meaning, lots more drivers for you to fuss about and have to replace - which, believe me, isn't fun at all.

Downgrading would require you to actually make a partition (D), then install XP on your partition (D), and then delete your previous partition (C) - This is how I would do it, but I'm sure there's many many many other ways.

Dabble into it abit, and see if you find anything interesting. I'll be here to answer any further questions you may have.

Regards,
Undocked Windy

2 more replies
Relevance 74.21%

I just want to ask regarding the error message of my laptop that appears every time i will open it.

StartRep.exe-Application Error

The instruction of 0xfc66584d referenced memory at 0x00000008 the memory could not be read.

Do i need to reformat it or should i buy a new memory, but i wonder how can i saved my important files on my laptop?

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

Answer:Toshiba Satellite L500 PROBLEM!

  
Quote: Originally Posted by destiny24


I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?



This "Service Center" is called sevenforums.com
Help is offered free of charge.
We are volunteers from all parts of our world who endevour to help you in our spare time.
All we hope for is a "thank you" if we have assisted you in any way.

Please be patient & someone should be able to assist you soon.

3 more replies
Relevance 74.21%

Hi !

Im looking for best gpu driver for my ATI Mobility Radeon HD 4500 series

Drivers which AMD offers right now are super bad and driver which is connected with my model on toshiba website seems slow too. The best one i saw is the microsoft driver WDDM 1.1.

If you mind telling me is there any better driver for my GPU than the ones listed above?

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Relevance 73.39%

I have a Satellite L300D-12I laptop & keep getting a 'power calibration error' when trying to create the Toshiba recovery discs. Does anybody have any ideas how to get over this?

Answer:Satellite L300D-12I: Power calibration error whilst creating Recovery Discs

I have seen this problem on my previous laptop.


It can be caused by:

* Bad quality CD/DVD media. Use good quality brands such as TDK.
* Burning too fast, lower the burn speed.
* Worn laser, replace the DVD drive.

6 more replies
Relevance 73.39%

Hello,

just bought a satellite A505-S6005 and trying to create recovery disks.
I am using Dynex DVD-R.

It created the 1st disk after erroring out 2 times and when I started the 2nd disk kept getting the message again which is Error Code OE01BS-26-2A037303 says power calibration area error occurred, check disk for dirt or scratches.

The disks are not scratched and after going through 5-6 disks am wondering if something is wrong with the optical drive & not the disks.

Any help appreciated.
Thanks.

Answer:Satellite A505-S6005: power calibration error creating recovery disks

Hi

I think it?s a problem with your DVD medias?
You are using not compatible disks!!!

Try different DVDs from different manufacturers.
I?m use the Verbatim or TDK DVD-R and my CD/DVD drive handles these disks trouble free.

Check it!!! I?m sure this will help you!!!

3 more replies
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Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy thermopad with 0,5 mm , 1 mm or 2 mm thikness. Which one will be right? Thanks for help.

Answer:Toshiba Satellite L500-12V - Thermopad thickness

Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy 0,5 mm , 1 mm or 2 mm. Which one will be right ? Thanks for help.

1 more replies
Relevance 73.39%

Hello,

My laptop since it starts has the screen blank

Screen, flex and inverted have been discarded From an external screen you see And the RAM has no flaws

A little help I'm desperate

regards

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No disply on my toshiba satellite L500,power supply led is getting on .

Answer:Toshiba satellite L500 not working, No disply

If you still get lights on the edge of the laptop & you can hear the fan spinning and harddisk clicking a bit but nothing at all is appearing on the display then it's either the screen or the power inverter that have gone. Either way it's not really something you can do yourself, take it to a technician to sort out. If you are not getting any lights, fan or clicking sound then it is a power issue - the LED doesn't necessarily mean that the power supply is ok. Again, not much you can do yourself, take it to an expert."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

4 more replies
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Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?

Hi!

I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:
http://ru.computers.toshiba-europe.com/innovation/product/Satellite-L500-17L/1072548/

I hope I could help you a little bit. :)

Bye

2 more replies
Relevance 73.39%

How/Where do you download the latest version of Toshiba Assist?

My laptop is a Satellite L500.

Thanks

Answer:From where can I download Toshiba Assist for my Satellite L500?

Your question is pretty general so here is my answer:
You can download it from Toshiba download page - http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

If you need more details please post exact model name and preinstalled OS version.

2 more replies
Relevance 73.39%

Hi can anyone help? my Toshiba Satellite L500-1xd Laptop is requesting a HDD Password on start up. I do not have this and I am unable to access machine s there a way I can find out this password or possibly bi-pass it at all? thanks Rachel

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Relevance 73.39%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 72.98%

Hi,

Having just got my P300, i tried to create a backup using the TOSHIBA Recovery Disk Creator.
Having inserted a 4.7GB disk into the DVD drive, and backing up, when it was verifing, a message popped up saying:

"Failed to read the following file:

F:\blahblahblah
Error code: Blahblahblah
Failed to create Recovery DVD 1"

It is clear to me that there wasn't enough memory on the disk for it to complete. The disk size had also shrunk by about 0.5GB.

My main question is:
Do you need to use a DVD-R disk, or a DVD+R disk? Also, is a panasonic disk the best type of disk to use?

Please help.
Thanks, JoeC.

Answer:Satelite Pro P300: TOSHIBA Recovery Disk Creator error

It looks like Verify failed.

Ensure you are using a decent brand-name disc. TDK are good.

The cheap discs use cheap dyes, and have problems with some drives, and dont last long.

3 more replies
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I recently ordered a Toshiba product recovery for my Toshiba Satellite A500, which runs on windows 7. When using the product recovery DVD everything is fine, but near the end I keep getting a error. And now I can't even start up my pc, it keeps saying "BOOT MGR IS MISSING" .

Thank You

Answer:Satellite A500 error while using Toshiba product recovery

That?s really strange. And the same happen when you use recovery DVD again and again?
Always the same problem?

3 more replies
Relevance 72.57%

I'm trying to recovery my laptop back to the original default system and then I get these errors:

"DMI.EXE - Application Error

The Instruction at 0x7756lad5 referred memory at 0x00004235. The memory could not be read.

Click on Ok to terminate the program."

Then after that error I get this:

"Toshiba Recovery Wizard

<Error>
An error has occurred.

Error: 03-EEEE-0000

An error has occurred.
Please press [OK] to turn of the computer."

I gotten new Ram Chips a while back is that the problem?

Answer:DMI Error while running Toshiba Recovery - Satellite A205

As far as I know compatible RAM modules have no negative influence on recovery procedure.
Can you please tell me which notebook model do you have?
Do you try to use recovery image for the first time?

5 more replies
Relevance 72.57%

Hi,

I have a toshiba Satellite C650 that has recently come up with a disk read error. I want to access the command prompt to try some potential solutions that I have read about on the internet.

I have made a Windows 7 recovery disk using my other acer laptop which also has Windows 7 64-bit installed. When I use the recovery disk and it has loaded the files etc it just brings up a black screen and the cursor.

Does anyone have any ideas as to why this is happening?
I tried booting my acer laptop from the recovery disk and it worked fine.

Also does anyone have any suggestions as to why I am getting the 'disk read error - hit ctrl, alt and delete to restart' message?

Any help would be much appreciated, thanks.

Answer:Satellite C650 - Disk read error and recovery disk is not working

On this virtual way it is not easy to offer exact diagnostic but obviously there must be some problem with HDD. Can you obtain second one for testing purposes and exchange it. Just to be sure if HDD is ?troublemaker?.

But there is one another thing:
>I have made a Windows 7 recovery disk using my other acer laptop....
Sorry but I don?t understand this. Can you please explain to us what have you done exactly?

2 more replies
Relevance 72.57%

Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

1 more replies
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OK so i have just received an older laptop that im trying to resurrect.

O/S : Windows 7Model : Toshiba satellite L500 PSLS3A-04M002Battery model NO : PA3534U-1BRS
It died a few days ago and refuses to boot, press the power button -> power LED glows briefly and goes out.
As it's a smart battery you can't boot directly off the AC adaptor because it's expecting a signal over the SMBus (IIRC) power LED doesn't even light up with A/C only with the battery is removed.
I believe it's the battery.
First because i disassembled the laptop, cleaned it, and put it back together, nothing seemed wrong with other system components.
Second, it's only a small 3620mAh Li-ion that (AFAIK) hasn't been changed since the laptop was bought (roughly 2011/2012) so im thinking the charge cycles have been well and truly used up.
OK no problem, searched around online using the battery model number (above), found a replacement

Cool, battery's enroute, should be here in the next few days.

Now the interesting part... When i go on Toshiba's site to look for some specs/drivers... the Laptop model doesn't exist, even under the discontinued models section... But there are a whole bunch of other models :

http://www.mytoshiba.com.au/products...llite/pro/l500
(click on the little arrow)

Also, there's no live / website or email based technical support :

http://www.mytoshiba.com.au/customer-contact/support

Convenient huh...

Can anyone enlighten me on Toshiba product numbers or point me to a r... Read more

More replies
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What is it with Toshiba? The part number is clearly printed on the label on the underside of the laptop but the corresponding part number appears nowhere on the Toshiba support pages. This seems to occur with most Toshiba laptops that I have ever had anything to do with. Trying to find drivers, BIOS etc is a real PITA. I'm trying to find downloads for a Satellite L500 PSLS6A-00X013 but it doesn't show up any where. The serial number search is as useless as the part number search. Am I missing something?

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Relevance 72.57%

Hope I've got this in the right place.

Purchased above and upgraded sucessfully to Windows 7 from XP.
However, the sound is very poor quality - sounds "tinny"

This is applicable to CDs, radio and DVDs particularly when listening to audio books and radio making it impossible to listen to. Have tried changing the settings for the Realtek High Def Speakers, but no difference. Then updated drivers. Windows test 'sounds' are okay and sound coming from both speakers.

I think I've tweaked every available setting I can find but can't find a tweak/setting to change the sound (less bass?). I have seen the volume control and it makes no difference.

Thanks in advance for any assistance.

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Relevance 72.57%

i have a toshiba satellite and on the back it says the model name is satellite l500-1dt.
i am new to this website and using forums, the message that comes up on my computer is

system warning
Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

i am currently working in the alps and do not have an english speaking computer shop near by.
could any one help me and advise me what to do, i do not know much about taking a laptop apart to clean or change parts.
 

Answer:My Toshiba Satellite l500 cooling fan has stopped working

I would purchase a can of compressed air or use an air compressor (with a light gentle nozzle) and blow the dust out of the inside. If you have a failed cooling fan, then it will need to be repaired or replaced. That model I think is rather old, it may not be worth it to repair.
 

3 more replies
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IN TOSHIBA SATELLITE L500 WHILE USING WINDOWS 7 64 BIT OPERATING SYSTEM ALL FUNCTION KEYS ARE NOT WORKING ONLY F11 IS WORKING AND SPECIALLY WIRELESS KEY ON OFF IS NOT WORKING I AM FACING TOO MUCH PROBLEM ANY CAN HELP REGARDING THIS PROBLEM

Answer:Wireless not working in toshiba satellite l500 in windows 7

For a start, turn off CAPS LOCK - it's considered to be shouting & many will ignore you.Did the laptop come with Windows 7 or have you installed it later? Are you sure there are drivers available for the wireless card - check the manufacturer's website if necessary. Some Toshiba laptops have a separate wireless switch on the front edge - if it's there make sure it is in the 'on' position. The usual key combination, as far as I recall, is Fn and F8 pressed at the same time (not F8 on its own) - there should be an LED that lights up on the front edge of the laptop when the wireless adapter is on."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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Hi, I have a Toshiba Satellite L500-13C with a motherboard totally damaged, and despite it is an old PC, I need it for the University. So I want only to know what is the serial number of this motherboard (if it exists), or the Motherboard model that are compatible with my pc, in order to buy it on Internet, because in the shops the cost are really excessive. Sorry for my English.

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The HDMI port on my Satellite L500 laptop is not sending information to my sony bravia tv. All was working fine up until a couple of days ago. When i plug the hdmi lead into the port, it seems as if the laptop is aware it's plugged in as the screen flickers. The fn +F5 keys do as they should, but no picture appears on the tv. The tv shows a lead is plugged in also and again the screen flicks to say a source is there but then remains black. I can't see an issue in device manager and all drivers are saying they're up to date. I have also tried a new hdmi lead but nothing. Can anyone help with this?

Answer:Toshiba satellite L500 HDMI no longer works.

Try running a System Restore back to a previous point when it was working.

If still not working uninstall and re-install the graphics drivers from the Toshiba Support site for your model.

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Hi there,

i have set the boot sequence to boot from cd, but the message reads: non bootable disk.

I have tried to open it with ghost but it wants a password.

Toshiba Satellite A60.

Answer:Satellite A60 - Recovery disk will not boot - error non bootable disk

Hi

First of all you will be not able to extract the ghost image file because it?s secured as you could see.

I don?t know why you cannot boot from the Toshiba Recovery CD. But a reason could be:
- The CD is faulty (scratch, not more readable)
- You used a wrong CD
- The CD/DVD drive cannot handle this CD due to the old and faulty drive laser lens.

So you should firstly check if you can boot from other Microsoft Windows CD to find out if the CD/DVD drive is ok.
If this is ok then there is a issue with your CD!!!

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Hi,

Last February I bought Toshiba Satellite A210. Yesterday I had to re-install the system to get original factory setting using CD-Recovery DVD. I follow the step shown on screen until I came to "Format-Partition" stage. Start to copy 1/5 to 4/5 things that I forget the name what was going to copy and suddenly I get an error saying that data couldn't copy or some data error from redundancy check fail and then "please press any key to continue" and I press a key to continue and suddenly the cmd window disappeared.
I realize that on the bottom it was another cmd window shown and when I maximize the window all I see is something like

X:\widowns\system32

I didn?t understand what I have to do. So I restart the system and do same thing again and I get same error.
First I thought my HDD might be a fault on it so I used my another original Windows Vista cd to install Vista to see if my HDD is okay.

During the setup I see 4 partition and one of them saying WinRE. Anyway I install my vista. But I was needed original recovery cd data so I can install the driver.

Then later I tried to use CD-Recovery DVD and I get same error that I describe above.

Does anyone know what was wrong?
It is very difficult to call from the night to Toshiba help center so I am trying to get some answer in this post.

I thank you for reading my post.

Kind regards,
NTMS

Answer:Re: Satellite A210 - Toshiba Vista Recovery installation error

Hi

I recovered my A210 notebook many times and had this issue only one time.
In my case the black cmd window appeared and I didn?t know what I have to do.
So I closed this windows and nothing happened.
Now I know that I have to leave everything until the installation procedure would finish.

But listen buddy; you said you have installed the Vista using an original Microsoft Vista DVD. Well, in such case you don?t need the Recovery DVD for Toshiba driver installation.
All needed Vista drivers are released on the Toshiba European driver page.

Check the driver page, choose your notebook model and then you should get all necessary Vista drivers!

Bye

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Hello,

Why the Toshiba DVD Player doesn't work when i plug the HDMI cable for OUT on my other screen larger...

while it plays nice the DVD on the computer, and while i can get the signal HDMI OUT with VLC playing other video formats...

I hope there is a way to unlock this, because i prefer to play DVD from my computer (for sound issue as i ear not well)

Thank you in advance for your help, if you can.

Regards.
Mylene
(Satellite L5001QK France)

Answer:Satellite L500 1QK - HDMI out doesn't work with Toshiba DVD Player?

Hello

To be honest I don?t know 100% what your problem is.
If you want to watch DVD movie on your computer using Toshiba DVD player but the pic should be shown on the external display please do as follow:

When you have connected HDMI cable to external (other) screen, use FN+F5 and switch to this external display only. When you see desktop on the external display start Toshiba DVD player and I think everything should be OK.

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I have a laptop Toshiba L500-1UU Short model no: PSLS9E. Initially my product had a short model number in the Toshiba support page.

but I can not find now, removed from the list. Toshiba does not support this product?

Answer:I can not find Satellite L500-1UU PSLS9E on Toshiba support page

Hi

What do you mean exactly by ?Toshiba does not support this product??
I found Toshiba drivers for this notebook model? so this means that Toshiba DOES support this model.

You can find the drivers on the Toshiba European driver page:
http://eu.computers.toshiba-europe.com

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Hello,

I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?

Thanks,
Fabrizio

Answer:Notebook Toshiba Satellite Pro L500-1T8 - Recover Win7 without partition

Any help?

thanks

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Hello

On my P200-13k I have Toshiba Disk Creator installed.

When I launch it I receive few errors :
32007C-26-00000001
320129-26-00000001

this error popup when I close it
32007C-26-00000001

The DVD writer is a TSST Corp CD/DVDW TS-L632D (TO04)

Any idea why ?

I didn't find anything with google about these errors nor on the toshiba knowledge base

Thanks by advance

Pascal

Answer:Error message with TOSHIBA DISK CREATOR on Satellite P200-13k

I would suggest you to backup all your data and recover the machine. I am not sure why the error occurs or what the reason could be but usually this should be fixed by reinstalling the system with the recovery media (or HDD recovery) because the system is afterwards on factory defaults which should guarantee that the software works without any problems.

If the problem persists I would check the RAM memory, maybe itīs faulty and causes this errors.

Greets

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Hello!

I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page

Hi

Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+
http://aps2.toshiba-tro.de/kb0/FAQ0102S40000R01.htm


Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

Greets

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I have a Toshiba Satellite L500 PSLS0A-019002 with Windows 7 Home Premium pre-installed that I received two months ago as a gift.

Apart from disliking some the quirky and useless (to me) Windows Vista / 7 features, as the desktop is loading I get the error message "Toshiba Service Station has stopped working" which proceeds to find a solution, but apparently never finds one because this condition repeats itself every time I boot.

On another thread in these Toshiba forums, someone suggested downloading the independent utility called Toshiba Service Station and reinstalling it. I do not see such utility listed on the downloads page for my Toshiba model. Since I don't even know what the Toshiba Service Station does (unless it goes by another name - Toshiba Bulletin Board perhaps?), I have no idea what is causing the error or how to correct it.

Does anyone have a more precise solution?

Answer:Toshiba Service Station has stopped working - Satellite L500 PSLS0A

Hi,

Service Station is not currently active in Australia, so you can simply uninstall it.

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My L500 wants me to update my CD creator and when I do the computer tells me that it can only be done on 64 bit OS.

Which it should be preinstalled from Toshiba.
Sattelite L500 PSLS3E-01T00VN5)

Answer:Satellite L500 (PSLS3E) - Can't update Toshiba CD Creator on Win7 64bit

Hi cba1,

Is this update necessary or can you ignore this update message?
In my opinion updates only necessary if something doesn?t work properly?

I don?t use Toshiba CD creator because there are some good alternative (freeware) programs, like CD Burner XP. Have you ever heard of that?
If not it?s worth a try!!! ;)

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Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

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Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

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Hello,

I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

Thanks!

Message was edited by: wawawa

Answer:Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

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Excuse for my very bad English at first!!!

I want to reinstall Win7 but the HDD menu recovery in the screen (Boot, F8, Repair , ...) is not present on the menu.

If you don t understand my question, can u send me the web address of the French forum?

Thanks

Answer:Satellite L500-13Z - HDD recovery is not present

Hello

At first I must say that your English is good and understandable.
So, back to your problem.

If ?Repair my computer? option is not available in ?Advanced boot options? HDD recovery installation (from recovery image saved on HDD) is not possible.
It can be done with recovery DVD only.

Have you created recovery DVD following Toshiba advice and instruction how to do this?

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Hi all,

I just bought a L500 and I realised that my system is 64bit but the recovery disc that came with it is 32bit.
Does it make any differece at all? Should I contact Toshiba to get a 64bit recovery disc or is there any way I can create a recovery disc?

Thanks,

Vini Cruz.

Answer:Satellite L500 and recovery discs

Hey Vini Cruz,

I have checked the specifications from some Satellite L500 models on the Toshiba website and it seems that some are equipped with 32bit recovery disk and the preinstalled OS is 64bit.

If you want a 64bit recovery disk you have to create it by yourself using Toshiba recovery disk creator. It creates an image of factory settings from 64bit OS that is the same as 32bit but only 64bit ;)

For further informations check also the user manual chapter 3.

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Hi all

I have a Toshiba L500 -128, the original 320gb hard drive is simply too small and i would like to avoid buying an external hard drive (for any other purpose than backing up) because in my experience they are just rubbish and i want all my data on the laptop.

I wanted to buy a new 1 (possibly 2) tb hard drive to put in it, which i assume it is equipped to deal with, (please anyone correct me if they know otherwise) along with another 4GB ram....

Anyway what i'm really wondering is whether or not i can get away with using my recovery discs on the new hard drive.
If they did it the old fashioned way (sending a OS disc and a drivers disc) i wouldn't even question it but as i created the discs from the computer itself, i wasn't too sure as when i opened the discs up to make sure everything had burnt on to them ok, i didn't see anything like what i was expecting to.

Also i read somewhere that someone else tried this and it didn't work, they assumed because the recovery included an image specifically to fit the original sized Hard drive?

Can anyone shed some light at all please?

Thanks

Answer:Satellite L500 -128 Using recovery discs on new (bigger) HDD

Hi

First of all you should create the Toshiba Recovery disk using the preinstalled tool called Toshiba Recovery disk creator.
Usually you should receive an confirmation message that the recovery has been created successfully.
This would mean that you could use this disk to set the notebook back to factory settings not matter what HDD is in use.
This means that Recovery disk should work with other HDDs.

But note; the usage of such recovery disk would format the HDD and delete everything from HDD partitions. But this should not bother you if you use new, empty HDD ;)

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Hello,

Could someone please tell me what I can do after the process of Product Recovery.
I made Recovery Media 1, Recovery media 2 and System repair disc Windows 7 64-bit much earlier when I bought the laptop.
But where do I put these files which are on the DVDs and especially how do I get the 64-bit icon back into the laptop?

Answer:Satellite L500: What to do with the system recovery disc for 64 bit?

Hi

The recovery disk which you have created helps you to set the notebook back to the factory state.
This means that you will get the same state like at the first day of purchase.
The HDD will be formatted and you will get the Windows OS, tools and drivers?

Greets

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Dear sir

I have a Labtop *TOSHIBA I3 L500* , in 2nd of April 2010 from one of market there in FUJERAH .

.Aafter 11 days *I installed uncompatable software with Windows7* so the blue page which content a warning massage says " Your software has been damaged " have been viewed then i deside to use the RECOVERY CD .

I was foraced to use the *Recovery CD* which found with Bag of Labtop but something strage problem founded which is :
The OS was stucked in the last step of installing exactly when _logging in_ , a warning massage was appeared "Please dont interrubt installing the windows and logging in ..please wait " , the the massage was disappeared then system were shutdown and logging again and so on .....etc

I created a nother Recovery CD's which have 2 DVD's , and the Problem was still the same .

I used a Copy of Windows7 to rebot from it and to install the windows7 .

*MY QUESTION IS :*
WHY THE RECOVERY DVD WAS NOT WORKING ??? despite I create a RECOVERY DVD from the which have 2 DVD .
I dont think there is an scratched in original Recovery DVD which sold with toshiba labtop !! because the Recovery DVD which I created from windows7 and the same labtop have the same problem .
Please help me

Answer:Satellite L500 - Recovery disc failure

Hi

If you have created the Recovery disk correctly ad if the procedure finished successfully then the installation from recovery disk should work.

I?m not quite sure why you are not able to recovery the unit using the recovery disk but you should check the BIOS.
Access the BIOS pressing F2 and you should set the settings to default.
Save the changes and try to reinstall the OS using the recovery disk again.

If this will not help then go to BIOS and set the SATA mode from AHCI to compatible and then try install the OS again.

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Hi,

on my Satellite L500-1UR ce two DVD I created and the Windows 7 home premium 32bit given with the PC don't work ..
In both cases, the restauration process seems to work correctly but the finishng phase never ends .. boot, reboot, rereboot .. and so one.

Reinstallation using a "standard" Windows 7 32 bit seems to work .. but .. I am afraid I could have lost something.

How to get "correct" DVDs ?
Thanks for help

Answer:Recovery DVD Creation does not work on Satellite L500-1UR

Hi

Please check if you could create the recovery disks using another DVDs from different manufacturers.
I had the same issue in the past. I tested some DVDs from Verbatim and TDK ?R and could create the recovery DVD.

Greets

3 more replies