Computer Support Forum

Satellite Pro A300-28V - Can't create own recovery disks

Question: Satellite Pro A300-28V - Can't create own recovery disks

Have an Satellite Pro A300-28V laptop with Vista 32 Business. After a recovery from HDD Recovery partition I decided to use the function Complete PC system backup to make an image for future recovery with all my present settings. Too annoying to reset to factory default (Thunderbird 3.0 Mail, Open Office, and some other small applications previously running with no problems for years on another desktop computer).

The system needs 5 to 9 DVD's and it writes the first DVD. Takes roughly 30 minutes. Then, during verification of that disc it hangs. Verification bar stops at about 30% complete.
Anyone with that experience? Does not the Business "Complete PC image" work well on a OEM installation of Vista?
Or is it maybe the DVD driver who needs an update? I do not use a 3rd party burning software.


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Preferred Solution: Satellite Pro A300-28V - Can't create own recovery disks

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite Pro A300-28V - Can't create own recovery disks


Which program you are using to create your own recovery disks? For example I mean Acronis, Norton Ghost, etc.

In your case I would try it with another burning program like CD Burner XP or Nero.
Furthermore you could try to remove the upper and lower filters in Windows registry, maybe it will work.

Last but not least on the Toshiba website you can check if there is a firmware update for your CD/DVD drive.

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I have a Toshiba Satellite A300- 1EG.

I created 2 recovey disks as required in the "Toshiba Recovey Disk Creator". I created the first one (Disk 1) 2 weeks ago and the second one (Disk 2) today because I didn't have 2 DVDs in hand.

My first question is does it matter if I have left a period of time between the two creations will if affect the recovery if I ever need to use them?

My second question is do both recovery disks just recover the operating system eg: Windows Vista or do they recover everything that was saved on Local Disk C at the time they were created?

My final question is if it happens my operating system dies, do I just power on the laptop and put in recovey disk 1 and then 2, (if that is not how I do it can someone please tell me how to?)


Answer:Satellite A300-1EG - Why do I need 2 recovery disks?


When you use ?Toshiba Recovery Disc Creator? you can see there option for using different empty medias. On some notebook the image can be burned on one empty DVD and on some models you need two of them. It depends on recovery image.

For my Satellite A300 I used two DVD-R medias. I have created recovery images for several notebooks and it is not known to me you have interrupt recovery creation and continue it later. When the first media is finished you must put second empty media and burning procedure will continue automatically. As far as I know there is NO option for disc 2 creation only. Please be careful about that.

I recommend you to obtain two empty DVD-R medias and create recovery DVDs at once.

When you use recovery DVD the whole HDD will be deleted, not just partition C. that means all data saved on HDD will be deleted. If your notebook has two HDD the recovery procedure will affect HDD1 only. Be careful about that and before you start recovery procedure back up all your important data.

Final answer to final question ;) ? when you want to install OS again using recovery media do follow:
Power your notebook ON and press F12 to enter boot options
Put recovery media 1 into optical disc drive
In boot options choose CD/DVD drive and press ENTER
Follow the menu on the screen

Of course, start with DVD1 and when asked insert second DVD.

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I'm upgrading the hard drive of my *toshiba a300-1mz*, but I'd be sure that I can use the *recovery disks* maked at the first boots for the s.o. (vista)

I expect your support...
thank you very much...

Answer:Satellite A300-1mz Can I use the recovery disks after a HDD upgrade?


Yes, you can do this!
If the HDD has been recognized by BIOS then you should boot from Toshiba recovery disk in order to reinstall the OS which was preinstalled by Toshiba.


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I have a Toshiba Satellite Pro A300 2CW. I bought it with Software Windows XP (included in a CD), which worked perfectly for years. I have reinstalled it several times during this years, but now the CD has deteriorated and it doesn't work anymore.

Originally the machine had WIndows Vista installed with DVD recovery creation option and a HDD recovery option, but I think this is not possible for Windows XP.

Do I have any options?Where could I buy the original Windows XP CD?

Thank you

Answer:Satellite Pro A300-2CW - Need Recovery disks with Windows XP


You can try to order it on
Other way you can install own WXP version. All WXP drivers, tools ad utilities can be downloaded from Toshiba download page

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I recently purchased a Satellite Pro A300-13X notebook with Vista Business installed.
It came with two product recovery discs to install XP professional.

Since I decided just to use XP, I followed the procedure for product recovery and I am now running XP from the first disc. It seems to run properly.

I'm unable to install the second disc and wonder where it is for. It contains 7 application files 001-002-003-004 crc and tpa.

Does anyone know what to do with this disk?

Answer:Satellite Pro A300-13X: Question regarding the Product Recovery disks

Don't know what this disc contains or how to install it, but check if everything works and if all utilities and programs are installed, which you had under Windows Vista.

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I have tried using the Toshiba Recovery Disc Creator numerous times and with many different brands of Discs to create the recovery disc.
However every time just as the laptop is just about to finish burning the disc, there is an error and the operation could not be completed.

I don't believe there is a problem with the drive as I have used it for many other things including watching movies with no problem.
Could Toshiba please mail me a recovery disc instead?

Answer:Cannot create a recovery CD for my Satellite A300-1BZ

>Could Toshiba please mail me a recovery disc instead?
Mail a recovery disc? Very interesting. To mail 4 GB image is not so easy.

I don't know what are you doing but if you want good tip then use Verbatim or TDK DVD-R empty medias. Use DVD-R only.
I have Satellite A300 too and I created recovery DVDs successfully.
Do you use DVD-R medias too?

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Hello to everyone!!

My cousin interrupted the first boot of Vista, resulting in an constant error while powering up the laptop (saying something about disconnecting a camera or a media player). I decided to perform a clean install of Vista Home Pre and everything rolled ok.

I have a back up of the HDD Recovery Folder and tried to burn a DVD using as prototype my recovery dvd (A200-1J0) which prooved non-bootable.
So, I would like to know whether it is possible to make a recovery dvd manually (meaning without the wizard mentioned in the user manuals) for the Toshiba A300-17N laptop.

Answer:How manually create Recovery DVD of Satellite A300

Something like this is not possible. If the HDDRecovery folder still exists on second partition please start your notebook and press F8 for advanced boot option. Use first option on the top for computer repair. Follow the menu und choose option for Toshiba HDD recovery.

Install OS again and create recovery DVD using preinstalled Toshiba tool.

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I just bought a Satellite Pro A300 with Windows XP.
I want to know how I can, or if I need to, create a recovery disc which will reset the machine to its original state.
The information included gives instuctions on how to do this for machines installed with Vista but not for XP.

I know I can recover from the hidden partition but in case that option isn't possible I would like to be able to recover from CD or DVD.
There is a Product Recovery CD included which just says 'MS Windows XP' so I guess it won't include drivers or the Toshiba software?

Any help appreciated,

Answer:Satellite Pro A300: How can I create the Recovery Disc


Do you have preinstalled Toshiba software called ?TOSHIBA Recovery Disc Creator??

Please check this.
Using the TOSHIBA Recovery Disc Creator you can create the Recovery Disk.

But if your notebook was already preinstalled with Windows XP then a Recovery CD or DVD should be included.

Did you check all items in the box?

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I have a problem with Recovery Disc Creator. When it burns the 1st DVD disc an error occurs. It says "Unexpected error occured. Error code: 0E01B5-26-2A031000".
I have Toshiba Satellite A300-1NA.

All of the updates are installed, and generally the system is "clean". I suspect that this problem is caused by my DVD-RW drive (MAT****A UJ880AS) but I cannot find new firmware for it. Thanks in advance for any help.

Best regards

Answer:Re: Can't create recovery discs on Satellite A300-1NA


Firmware updates you can get on the Toshiba website but for your Satellite A300 with Mat****a drive I didn?t find one.

Have you tried DVD?s from different manufactures? I use always Verbatim disks and never had problems with it.
Check this!


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i'm trying to create recovery disc for the first time(bought laptop before 5 days) and just a little before the end the creator stops:

Failed to read file.
(Error code: 020150-20-00000000)

What is going wrong?

Answer:Satellite A300-15A can't create recovery disc

Are you using good quality Discs?

Try TDK DVD-R media.

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Tried making recovery disc for new Toshiba A300-29N using Sony DVD, always getting error. Toshiba service center confirmed that Sony DVD not compatible with this DVD drive.
Any one faced htis issue and any update. Tried with Imation DVD it worked fine

Answer:Cannot create recovery disc on my Satellite A300-29N using Sony DVD

I don't use Sony DVD media but TDK or Verbatim DVD-R. Every time I used it I was able to create recovery media. No problems at all.
I recommend you to do the same. Believe me it will work properly.

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I just received my new A300-1A8 laptop today and as recommended in the manual I tried to create the Vista recovery disks using the pre-installed Recovery Disk program. I successfully created Disk 1, however when I tried to create Disk 2, it worked for a bit and then I received an error:-

File Could not Be Found:-


Error Code:-


Any help on resolving this, as Iif I can't create the disk, looks like I may have to return it...

Apologies if this has been answered previously, quite new to all this.

Many thanks.

Answer:Satellite Pro A300-1A8 Error received when trying to create Recovery Disk 2

Do you try to use DVD-R medias?

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My laptop is Satellite A300-211

My question is can I use the Toshiba Recovery Disc Creator program to burn CDs and DVDs beside the image of Windows?

Answer:Satellite A300-211 - Can I use recovery disc creator to create other discs?

Hi mate,

The Toshiba recovery disk creator can only create the Toshiba recovery disk and that?s all!

If you want to burn other CDs or DVDs you have to use another program like Nero or CD Burner XP. The last one is freeware and really nice. It has a lot of functions and is very small. Check this!!

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I have a new Toshiba Satellite A300-1QM Vista and now i want to run Toshiba Recovery Disc Creator
For this i need to deactivate the preinstalled McAfee Internet Security Suite
But how?

On my other computers i run Zonealarm and kaspersky there i have exit in the right mouse click on task bar icon pop up
but i cant find it in the McAfee Internet Security Suite

thanks in advance

Answer:How to exit mcafee on Satellite A300 to create Recovery disk


Please check if the McAfee Internet Security Suite loads automatically at the beginning.
You can check this in MSCONFIG.

Start the msconfig and check the ?Startup? tab.
There you could disable this tool and could reboot the notebook in order to check if the McAfee Internet Security Suite would still run in the background?

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My pc start acting up after i made a system restore.For exemple i cant use the fn key function.

Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.

I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
Can someone help.

Thank you in advance for your help.

Answer:Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

Is this the first time you try to create recovery discs?

How you have created 2 discs if the Toshiba recovery disc creator starts with error?

Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
I don?t think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

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My Satellite A300 came with two 200GB hard disks (drives C and D). What is the best way to use the D drive? As of now I have nothing on it. If the C drive fills up will the computer automatically go over to the D drive?

Elementary question, I know, but the User's Manual provides no information about it.

Answer:Satellite A300 - How to use two hard disks?

Hi Dearborn,

> If the C drive fills up will the computer automatically go over to the D drive?
Not, drive D: will not be filled automatically.
During installation of programs you will be asked on which drive they will be installed. So you can choose between drive C: and D:.

Generally speaking there is no rule how to use two hard disks. You can do what you want.
In my opinion the best is if you install all programs on C: drive (first HDD) and save your private files like photos, videos, documents, etc. on drive D: (second HDD). Its advantage is that if you must reinstall Windows anytime, these files on second HDD will not be deleted. ;)

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Hi, I have a just purchased the ThinkPad E550. I want to create recovery disks for the system. I have already upgraded the laptop to Windows 10 (system came with Windows 7). There is no OneKey Recovery icon that I can find, and I understand that this may not be available for anythign above Windows 7. How do I create the recovery disks? Thanks

Answer:How to create recovery disks for ThinkPad E550 with Windows 10 and no OneKey Recovery option

Hi srm17,
Welcome to Lenovo Community.
Does this help?

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My Laptop came preloaded with Windows 7 Home Premium and I would like to create system recovery disks. I have a drive labeled RECOVERY (D. How do I create recovery disks from this drive?

Answer:Need to create system recovery disks from RECOVERY (D:) drive

We know nothing about your laptop, so it's hard to say. Who made it?? What model?

You probably have to access some program, either from a choice in your list of programs or through a particular keystroke during the boot process. Look in your list of available programs for something related to recovery or consult your manual.

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I have a M92p SFF that I am trying to create the recovery set for. I have created the boot disk using a cd-r. I inserted a dvd-r for the first of the recovery disks and I get this message: "This disk cannot be DVDRAM, please select another recordable media type supported by the selected drive and try again." I click OK and it returns to the menu where the process begins.

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The recovery partition on my laptop was deleted so I obtained the Recovery Media Disks from HP for my laptop.  The laptop does not have a CD/DVD drive.  How do I go about creating the Recovery Media on a USB flash drive? -Does it have to be done on the laptop that I want to recover, or can I create the USB Recovery drive on a different PC Thanks,Mark

Answer:Create USB Recovery Media from Recovery disks

Hi, My suggestion: try an external Optical drive or send it back and ask for USB key/flash drive because DVD and USB do not have same structure. I don't know ripping DVD to ISO file work or not but you may want to try. Regards.

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...and following these instructions.

Create a Recovery Disc

But I am stuck on part 8 and 9

The file in 8 appears as C:\Windows\System32\recdisc as opposed to C:\Windows\System32\recdisc.exe. Not sure if that matters..

In the link explaining how to take ownership it says this-

WARNING: Do not do this to the hard drive partition that Vista is installed on. It can mess up the boot files.

The file I want to take ownership of is on my C drive where Vista is installed, Should I move it to the D drive? I'm not sure how to progress further with this at the moment in case I screw something up.

ps. I am on SP2 32 bit.

Answer:Just trying to create new recovery disks...

Hello Stu,

Yes, recdisc and recdisc.exe is the same file. It's just that you do not have known file extensions set to show for why you do not see .exe at the end.

The take ownership warning is only referring to not taking ownership of the C drive itself. It's fine to take ownership of any single item on the C drive as needed though. That's all.

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got what may be a difficult one. I have an emachine that has an intact recovery partition but failed C: and of course recovery disks were never created when it was easy.

Is there a way to create Recovery disks from that partition, when I have the HDD out of the system it came in and running as an external USB drive on another system??.

Thanks D.

Answer:create Recovery disks

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Greetings, I'm trying to create recovery disks by clicking Start > HP Help and Support > HP Recovery Media Creation. In the Create Recovery Media dialog box, there are three options: USB Flash DriveDVDDVDLDHowever, when I click the middle option (DVD), it selects all three options:  I've highlighted the selection  marquee that appears when I try to select "DVD". How can I select the "DVD" option? Thanks,Shane.HP Recovery Manager version 1.1630.3.0

Answer:Can't Create Recovery Disks

Shanester My suggestion is you consider using a third-party solution known as Macrium Reflect (MR).I prefer to use third-party recovery solutions for the following reasons:1) More flexibility and reliabilty -- can make recovery media as often as you like, not restricted to one attempt, which if it fails, then you are stuck.2) More media options -- can create media in DVD, USB stick, or external drive format3) Mounting option -- can "mount" the save images as virtual "drives" and extract individual files and folders4) WinPE boot option -- can install a special boot option that allows you to boot to recovery information and do a repair or restore from there -- when Windows will not bootWhat I recommend is the following:1) Download and install Macrium Reflect (MR) from here: Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs3) Use the option to create a boot USB stick or CDMy experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.I use this all the time and it typically takes less than 10 minutes to do the image backup and about the same time or less to do a restore. Plus, MR has the option to Add a Rec... Read more

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Hello- I bought my Compaq Presario SR1910NX WIN-XP from Staples Sept. 2006 & have been using it just fine ever since for standard stuff, except, I haven't created the recovery disks yet & know I need to before I have a problem. Previously it seemed like I never had the time because it seemed like it's a long process? I have both blank DVD-R's & CD-R's but can't seem to find info on (1) which is better to use (2) how many total needed for either type of disk ( I saw 6 & 15 somewhere) & how long it takes to do the recovery, & (3) if there will be any problems because I didn't do the recovery when it was brand new? (4) If I do this now, should I do a full system restore first? (5) will I lose all my doc's & photos or how can I save them? (6) If I don't do a restore first, could I have hidden problems that will be copied when I burn the disks? (7) Also this came with a Trial MS Office Student/Teacher edition for 60 days that I haven't used yet, because I wanted to make sure I could afford to buy the upgrade to keep it. (8) Should I start this Free Trial before or after I make recovery disks? Sorry for so many ??? but thanks for any help!

Answer:Need Help 2 Create Recovery Disks- CD or DVD?

Hi delta_b_me

You can still create your Recovery Set. Just run some antivirus and antispyware scans on 'thorough' settings beforehand. You want a clean system before you create the Recovery Set.

Answers to your questions:
1) Use DVDs [faster both to save to and to restore from]
2) The total depends on the total amount of data you wish to save to the restore disks. The recovery-disk-creator program might be flexible & offer options for complete recovery sets, or partial. For that, you'll have to consult your Compaq documentation (or give them a call).
3) So long as the system is free of malware, there's no problem making the Recovery Disks at any time.
4) No.
5) Since you are not going to run a full recovery at this point, you won't lose any data. It's always a good idea, though, to have backups on removable media of your important data & documents.
6) You shouldn't have any hidden problems if you scan for malware thoroughly first. Very thoroughly.
7,8) Most trial software starts from the date you first install it. If you haven't installed the Office trial yet, why not wait until after making your Recovery Disk? Or if you decide to pay for the full version, make your Recovery Disk set after that, so that your new license key and activation are already done.

Best of luck
. . . Gary

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 5602 Mb
Graphics Card: AMD Radeon HD 7640G, 512 Mb
Hard Drives: C: 569 GB (520 GB Free); D: 25 GB (3 GB Free);
Motherboard: Hewlett-Packard, 184B
Antivirus: Windows Defender, Disabled

This laptop came with Windows 8.0 but I upgraded it to 8.1. This computer is about five years old and working fine. I would like to create a recovery disc set so I could use it to install the OS again if I had to replace my hard drive. This computer does have a D: Recovery drive so I could restore to factory settings if the computer started having other issues but I'm thinking I should have recovery disks in case I needed to replace a hard drive.

I just created a recovery drive on one of my Windows 10 computers and it now requires the a USB Flash drive be used instead of DVD disks - and that worked fine and was easy to do and only have one small Flash drive instead of several DVD's.

Now getting back to this laptop using Windows 8.1 - will I be creating the recovery using DVD's or a USB Flash drive?

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Hello, How to create X61t Recovery Disks to restore system back to factory defaults?The system did not come with any Recovery Disks. Thank you.

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i've used my x220 laptop for about a year now and am trying to port my OS over to a new mSATA drive I recently installed, but am having trouble creating the recovery disks to do so. I am using rescue and recovery 4.5 for windows 7, but I see no option to create recovery disks/usb. I only see options to create a backup of my regular HDD and "create recovery media", which only seems to copy the thinkvantage rescue and recovery utility program over to the USB drive. I know that the data that's installed on the USB drive isn't correct because it only takes up ~500mb, whereas I've read online that the full recovery disk should take up about 8.4gb. I am also sure that I have never created the recovery disks before. Is there something I'm missing that's not letting me create these disks?  


Go to Solution.

Answer:No option to create recovery disks/usb

Is there Lenovo_Recovery (Q: ) partition on your laptop? If the answer is YES, launch Lenovo Factory Recovery Disks application from control panel and make recovery media on USB stick or external hdd. You can create boot and data media.

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I need to create a set of recovery/rescue disks for my laptop. Its a Windows 8 T530 laptop. I can't find any software provided by Lenovo for doing this. What do I do? Thanks.

Answer:how do I create a recovery/rescue disks?

Not sure about Windows 8... but in 7 if you type in 'recovery disk' you should get some options provided by the OS. Also in 7... if you open the Lenovo ThinkVantage Tool, it should have an option for making recovery disks.  I would presume that would remain largely the same under 8. HTH, Monte

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Hello, my daughters received new HP laptops for Christmas (windows 10). How do I create recovery disks for them? Thanks.

Answer:Create recovery disks windows 10

Hi, Please use the following instructions: Regards.

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Hi everyone, Just got my new W520 a month ago, now im trying to make the recovery disks from the dedicated partition. First i only have 2 .wim files: cdrivebackup.wim sdrivebackup.wim i think qdrivebackup.wim is missing. Now when i try to burn the cds it wont let me choose the "boot media" - a missing file. And when i select only the "data media" it let me burn. So what's missing? why it won't let me burn the boot media? BTW there's a support mail for lenovo, or just by phone? Thanks!

W520 427637u

Answer:Fail to create Recovery Disks

You need to call up the support and tell them that the OS won't let you create the recovery media.

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I want to create a system recovery disk set in case I need to restore my computer some day. When searching for cd's I came across so many I'm not sure which one I need, ie.  DVD-R, DVD Plus R, DVD+R DL? Any help would be greatly appreciated.

Answer:what type of cd do i need to create system recovery disks? D...

Hi: This is the latest support document I can find regarding the type of media needed to create recovery DVD's. It appears you can use the following types...(DVD-R, DVD-R DL, DVD+R, or DVD+R DL) HP recommends you use blank DVD+R discs. Use a name-brand label from a manufacturer you trust, as these recovery DVDs are very important.

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I'm looking at a software like ghost or acronis true image that would not only create a hd image directly on a DVD but would also make that DVD bootable, so you can boot with the recovery disk and directly restore your PC, without having to boot with a ghost boot cd then swap media and restore the image.

the goal here is to leave a simple, easy to use recovery system DVD's to friends and family members so i don't have to spend hours resintalling their OS every now and then. The recovery media you can create with HP/COMPAQ/ACER computers you buy at best buy comes to mind, but not as crappy.

Answer:software to create bootable recovery disks?

I just checked that a possible website is, but
no time today to even check if versions more recent than mine
will do what you want.. No dvd here yet so i'm even more clueless.

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How do i recreate recovery disks for Sony Vaio vpccw21fx, mine was broken by accident. Please i need help, i'm worried cos if it crashes it will be difficult for me to repair, i do need help please???

Answer:How to create recovery disks for Sony Vaio

Turn on the computer.
When the VAIO screen is displayed, press the F8 key.
At the Advanced Boot Options screen, ensure Repair Your Computer is selected and
press the ENTER key.
In the System Recovery Options window, "under" Select a keyboard layout:, click the
Next button. "under" To access recovery options..., next to User name:,
click the down arrow, and click to select an account with Administrator rights.
Next to Password:, type the appropriate password for this account.
Click the OK button.
"under" Choose a recovery tool, click to select the desired option:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
VAIO Recovery Center .Demonstrative exspelling... there is logic to this madness! element of surprise Grrrrrrrr

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Good afternoon!

I have been working diligently on trying to 'blow out' my partner's laptop (A Gateway that has VISTA on it), and have prepped my USB drive until I hit the proverbial wall.

On my recovery disks (there is a set of two rewritable CDs that we purchased from the Gateway manufacturer), there is NO bootsect.exe. After researching and reading a bit, I realized that the dilemma was that only the manufacturer DVD installation disks had this particular file on it. However, after spending the money on recovery disks, I just cannot see spending any more on an older laptop that will be replaced within the year (or less).

So, what I am looking for is a solution for downloading the bootsect.exe on my USB, in addition to how to finish the process using recovery disks versus using the installation CD. Any help would be much appreciated! (CANNOT use the CD drive on the laptop as it seems to have malfunctioned...the laptop is used predominantly for email and gaming.)

Answer:Trying to create a USB bootable key to run VISTA recovery disks

Boot and run Linux from a USB flash memory stick | USB Pen Drive Linux

You can use any live cd from here

The LiveCD List

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I have an X301 with Windows XP Pro (purchased 10/2008) as it's base from factory. I would like to create the factory recovery disks but I would like to create it on a USB flash drive as my CD/DVD drive is not working. I do have the Factory recovery CD/DVDs for Windows Vista that came with the unit but I do not want to install Windows Vista. I still want Windows XP Pro. I have gone through the Create Recovery Media, the program never gives me the option to save it to a USB flash. I have searched the forums and have seen the option for the X301 with Windows 7 installed. Is this not possible for Windows XP Pro? All of the Lenovo System Updates are updated. Anyone have any ideas? Thanks Mark

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I am just setting up a new 3000 H210 desktop, and wanted to create a set of recovery CDs/DVDs so I can at least get back to the factory install image if I need to replace the hard drive after the warranty ends.  After digging around for a while and not finding a way to create the recovery disks, I tried calling Lenovo support.  They said that this model does not have a way to create the recovery disks!  Is this true?  Hopefully the person I spoke to was mistaken.  If anyone knows how to create recovery disks for this model, please let me know. If not, any other suggestions for creating a bootable image to get back to my current PC state (still close to factory settings) if needed later? 

Answer:How to create recovery disks for 3000 H210 ?

Nevermind, I found the answer to my question.  Buried inside the Windows Vista Quick Start Guide that came with the computer was a "Lenovo Product Recovery DVD".  So I guess that explains why there is no option to create your own - they already give it to you.  So credit to Lenovo for including the recovery DVD (like in the old days).  Now they just need to make sure their tech support folks know where to point people to find it.

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HW: Thinkpad X60 (6363) Tablet with Ultrabase dock with DVD. OS: XP Tablet 2005R&R: Version: 3.1  I start Create Rescue and Recovery Media.  I have never created Product Recover Disks before.  I am allowed by the program to check the box indicating I wish to create Product Recovery Disks.  It says extracting files and please wait.It runs for 20-25 seconds with the red dot going back and forth across the screen.  A box comes up and says "An internal error has caused this process to fail".  No other info provided.  The only option is OK which closes the box and program.Same error occurs if I try to create the rescue media without the restore disks. Thanks for any help. FYI - totally up to date with MS updates and Lenovo updates 

Answer:Cannot create system recovery or restore disks...

hey arcangelny,is your R&R version 4.31? If not do, download it here : if it is 4.31, i would like you to uninstall and reinstall the software

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I have a Compaq Presario 6410nx desktop. It is several years old and I've lost the system recovery disks. I am currently unable to boot and would like to perform a destructive recovery/HD format. My alternate comp is a Gateway laptop running Vista. Is it possible to use my laptop to download and create recovery disks for the Compaq?

Answer:Create recovery disks with alternate computer

No, your Gateway computer had different drivers and chipset that will not be compatible with your Compaq. If you want to do a clean Format and reinstall you can use any Windows Disc to do that, you may need to go to the HP/Compaq support site to download drivers.

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Hi, I have a Lenovo T431s (20AA) laptop with updated 64-bit Windows 8 -> 8.1 and I need to have Windows 8.1 recovery disks. I ordered a set through, but it appeared that those are for Windows 8, NOT for Windows 8.1. So the questions is: how I can get Lenovo Windows 8.1 recovery disks for my T431s? I can not use (I guess) the Microsoft web-service here because this is OEM Windows Product ID. Thx!  

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I've just bought a Lenovo Z50. It had no recovery disks with it - should I still create one, or is this a thing of the past? If I should, shall I put it onto DVD or a stick? And if there is a choice of manufacturer (lenovo) or Windows 8, which would be better? There is also something called onekey recovery already on it.
This has also made me think about my OH and kids' laptops (fairly old - they get our old ones!) as I cannot recall offhand whether they have recovery disks. If I can't find any, should I also create them for these, or is it too late now that they have a lot more information on?
Thanks for any opinions and advice!

Answer:Should I still create recovery disks for new laptops? Windows/Manufacturer?

Yes, yes, yes make the recovery disks. Label them correctly and store them safely. Under W8 there is an option to create a system recovery, I recomend this as it is a basic tool for repairing W8. CD or usb, up to you just have a practice at booting from whichever media you decide to use, and make a note of the steps you took.

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Hello there, I just purchased a Lenovo Hf30s type 10131 with Windows 8.1, mini tower: I like to create recovery disks, but  the already installed program OneKey Recovery does not have the option of recovery disks, it allows only larger media such as USB stick and hard disks.Here to I have 2 questions: 1. Is there a way to create a recovery disks that will create the original factory settings with 5 partitions?2. Does any one knows if the recovery siskd sold by Lenovo (for Netherlands they cost between 23 and 38 Euro) would do the job by creating the factory settings with 5 partitions? My goal is to reformat the hard disk and aprtitionig it the way I need it, but in case of anything, I would like to be able to go back to the original facttory state of the unit, especially if I have a harddisk failure and neer to replace the hard didks. Thank you in advance and I wish you a very pleasant and successful day.

Answer:How to create recovery disks for Lenovo H530s with WIndows 8.1

Hi Mlenovo,     
Welcome to the Lenovo Community.                                 
                                                     ... Read more

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Hi, I just received a brand new U410 with Windows 8, and having used a Lenovo Laptop before I thought I'd create a set of Factory Defaults Recovery disks for it, however, when I eventually figured out how to get into OneKey Recovery I found that this feature no longer exists! Is there really no way to create a Factory Defaults Recovery disk set on a U410 running Windows 8? If so, what other options do I have?


Answer:How to create Factory Defaults Recovery disks on U410?

I dont think you can make recovery dvd`s on Win8 , the manual says recovery to external storage device, page 34(38) John.

Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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whenever i try create the recovery disks it starts to burn then i get the error -

failed to read the following file.

(error code: 020150-20-00000000)

how can i fix it?!

Answer:Can't create recovery disks, burn fails - F:\07007XSP.swm

The problem is that you have used not compatible DVD disk.
Test different DVDs. I use the TDK DVD-R and in my opinion this is very good brand.

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My Thinkpad T420 hard drive crashed in a really bad way. I can't load windows (7) and windows repair says it can't help me. I removed my hard drive and put it in a usb enclosure and connected it to a different pc. I can see the recovery folder/drive and my data drive as two different drives in "my computer". What I'm trying to figure out is if there's a way I can create the Win7 recovery discs this way, through what is now an external hard drive. The backup PC I'm using is XP, but I can get another Win7 PC if that makes a difference. TIA!

Answer:Can I create recovery disks using my laptop HD as external drive?


T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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Hi,when trying to make Recovery Disks the program starts to extract files but after a few minutes i get this error:"An Internal error has caused this process to fail" when running lenovo system update i got an error:"An error occurred while gathering user information." i tried to update the "lenovo system update" but i'm getting errors while uninstall the previous version and also when installing the new one. After i tried to update, the "system update" is no longer loading, i'm getting a windows error and it's closing. btw, i have vista with SP1. does anyone have an idea ? Thanks, Erez.  

Answer:Error while trying to Create Recovery Disks - Lenovo 300 N200

Someone ?!

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My IBM Thinkpad T43p (2668-CE6) is a refurbished PC which I purchased directly from IBM (IBM Certified Pre-Owned PCs webpage). It came with the IBM Recovery Partition, but the blue "Access IBM" button didn't access anything and there was no ?Access IBM? program on the computer.  I downloaded the "Access IBM" online user?s guide for T43p and the driver needed for the blue "Access IBM" button to connect to the "Access IBM" that I had downloaded.  I want to create a set of recovery CDs of the pre-installed software (Windows XP Prof.), so that I can restore the computer to its factory state when I need to replace the existing hard drive.  The ?Access IBM? online user?s guide gives the following instructions for creating these recovery disks:  Start / Programs / Access IBM / Create Recovery Disks.?  But, the problem is, the ?Create Recovery Disks? option does not appear on my T43p.  All I can get is the online user?s guide that I had downloaded.  Is there some way that I can still create a set of recovery CDs for the pre-installed software?  Thank you for your help.


Go to Solution.

Answer:Create Recovery Disks for IBM Thinkpad T43p (2668-CE6)

The laptop has no IBM/Lenovo preinstallation.
You can clone the drive onto an external drive and restore it from there in the case of emergency. Otherwise if the directory C:\i386 exists you my be able to create a clean insallation-CD from it.
Annother way is to buy the recovery disks in ebay.

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I attempted to create system recovery media using dvd disks.  the 1st attempt failed to verify disk.  I requested help from support and the technician ran the same program using my dvd disks.  On the second attempt to create the media, disk#1 and disk#2 were burned and verified. Disk#3 failed just a short time in the process and the process aborted.  The technician suggested that HP programming didn't work well with dvd disks, and that I use a usb flash drive rather than dvd disks.  It seems that I wasted money as I bought the disks earlier today, and used 3 disks without accomplishing creating the system recovery media. Right now it seems to be a "roll of the dice" to continue further attempts with dvd disks. If dvd disks aren't a satisfactorily viable form of media, why is it given an an option?

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Brand New W510 with 128GB SSD - trying to create factory recovery disks and crashes every time, just freezes after the dialogue box that asks you to select the recovery medium you want to create.

Answer:Trying to create factory recovery disks and laptop locks up

Hi and welcome to the forum!

Give support a call, in situation like this they usually ship free recovery discs. 

Keep us updated.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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Dear all,
I have searched the KB for a solution but can't find one for One Key V8 - how can I create recovery CDs/DVD's?
Many thanks,
Moderator Note; subject edited

Answer:G50-70 One Key Recovery 8 - How to create Recovery Disks?

No-one has ever had this problem before? Makes me special then :-)Any Lenovo support read these threads?

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I installed windows 7 professional in my laptop A300 - 15C (PSAJ4E) two weeks ago and i have a problem.
I Installed all drivers for win 7 from the official site of toshiba and i can't see the option of "Create a disk" where i can install the firmware update.

So, my laptop hasn't install the firmware updates and it's very slow on the boot.
Any idea about this problem?

Answer:Satellite A300 and Windows 7 - missing "Create a disk" option

As I can see your posting is mix of three different issues but described in two sentences.
Can we please discuss about each issue separately?

At first I must say that I have installed Win7 on my Satellite A300-1LI successfully and I am happy with performance and must say that all hardware components run perfectly.
So, back to your notebook:

# What do you mean with "Create a disk" option? Maybe you think on some preinstalled Toshiba tool, I don't know exactly. The fact is that Toshiba offers many useful tools and utilities with ?factory settings? only and such tools cannot be downloaded and installed additionally.
# Firmware update? Do you really need this? I don't think so. Have you noticed some problems with optical disc drive?
# Slow boot-up? Have you installed all listed drivers for Win7 especially chipser dtiver and storage manager? Please note that SATA settings in BIOS must be set to AHCI mode.

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I was attempting to create the recovery disks for the HP Window 8.0 laptop. HP Recovery Manager needed 5 disks. After 2 disks made done, I returned to my laptop and saw Window ask me to update Window 8.1. I updated it to Window 8.1.After Window 8.1 update done, when returning HP Recovery manager, it asked me to continue the third recovery disks. I selected "Continue". However, Disk 3 verified failed at 2%, the pop up window asked me to use another disk and try again. I attempted twice but both are failed.How do I fix this to create the entire recovery disks? Thank you for your suggestions.Best Regards,Truc C. Nguyen

Answer:Error Verify when Create backup Disks in HP Recovery Manager

Below are the answer from HP forum:12-09-2014 09:22 PMYou can order Recovery Media from your support page. Scroll down the list of drivers/software to see the option to order. There is a slight chance you may get a free set if you call HP Support & tell them your laptop fails in the creation process. 800-474-6836======================I called HP Tech Support at 800-474-6836And they asked me S/N number and Product number. I did not have them on hand while travellingI will post following up after I return and call HP in the week of Christmas.Truc C. Nguyen

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I do not own an optical cd/dvd disk, and was wondering if I could swap my internal OEM harddrive with a new internal western digital 320gb 7200rpm using my western digital external harddrive only.  I have never made recovery disks, and have used the rescue and recovery to set up rescue media and a complete backup onto my external harddrive.  When I try to make recovery discs with my external harddrive plugged in it doesn't give me any options for "Select Recordable Drive."   Any help would be appreciated.

Answer:Create set of Product Recovery Disks now - onto External HDD and boot off that to swap harddrives use this to do an image of the old drive and transfer the image onto the new hdd. 

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My OneKey recovery software is v3.0, but I have read elsewhere that there is a version 7.0, and the Lenovo support video refers to this version too and shows options that are not present in my K330 OneKey program. I tried to download new version, but there is no OneKey update for K330. Could someone please explain please? Regards,Martin 

Answer:Why OneKey recovery for K330 does not include "Create Factory defaults disks"?

Same question.. Can someone from Lenovo respond????????

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Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

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I have SATELLITE L350D-212 notebook with windows 7 home premium OA.
It started to complain that there was something wrong with the harddisk so I went and bought another harddisk of same size.

I have created the recovery disk when the computer was bought and have backup of all the data in external harddisk.

After I changed the new harddisk to the notebook and tried to boot from recovery disk nothing happens eventhoug I can see that there seems to be everything Ok with the disk.

Any ideas on how to get the recovery to run for the new harddisk?

I have the old harddisk attached as external disk via USB but can't boot from that too. It just stops at some point and says to shutdown.

Answer:Satellite L350D-21 Problems using recovery disks to recovery to new HDD


Usually the recovery disk should format the new HDD but I would recommend to attach the new HDD as an external device to another computer and to format this new HDD before trying to recover the notebook.

After the HDD has been formatted, connect it to the L350D and boot from the recover disk?

Good luck

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I can see that WXP drivers are available for my Satellite A300 but can I have a recovery DVD for my Satellite A300-19R? Should I call Toshiba?

The installation is simple and without error messages. I'm not experienced with WXP installation and must not install ALL the drivers step by step.

Thanks for your answer.

Answer:Can I get WXP recovery for Satellite A300-19R?

You can order one online at:

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my A300 has become a bit slow loading up and such. So i want to format the hard drive.
I have made 2 DVD's using Toshiba recovery disc creator. Now what.
Do i do use the two disks that i have just made or do i use the product recovery media disks that came with the system.
Also what about all the drivers and such will they be on the disks i created or do i need to search for them and other programs such as my virus programs and such.

Cheers for any help

Answer:Re: Satellite A300 - How to run recovery

I assume you didn?t read any topics here in the forum regarding the recovery procedure?
So I recommend doing this because this theme is one of the most asked themes here in the forum!

PS: You need to boot from recovery disk and have to follow the instruction on the screen.
Recover disk will format whole HDD and will set the notebook to the same state like at the first day of purchase.

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hiya folks

I want to do a clean install on my laptop Satellite Pro A300 but only thing is I cannot find my recovery disc which I made. When I first made it is there any where I can get a new one?
I've checked the drivers section but nothing there


Answer:Satellite Pro A300 - Can I get a new recovery disk?


If you have still installed the Vista version that was delivered with the notebook you can create a new recovery disk again.
Just start the Toshiba recovery disk creator and create a new one ? That?s all!

Furthermore you can reinstall Vista if you use the HDD recovery option. Therefore you have to go in advanced boot menu (F8) and select ?repair my computer?. Some files will be loaded and then you can choose the Toshiba recovery option.
But this is only possible on preinstalled Vista version.

In worst case you have to order a new recovery disk from Toshiba directly:


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Installed new hdd on my satellite a300. When i run the product recovery cd, I get error <seg. 10> -> cannot read WIM header]
[Error: 23] F:\05425Xsp2.swm. [_wim_create_file: <seq. 10> Fail to read WIM header

Progress 100%

[ERROR: 1812] C:\Program Files\Ulead Systems\DVD MovieFactory for Toshiba\Ulead

DVD DiscRecorder 2.2\Background\16_9_Wide\Spor03_W.jpg

Error restoring image.

The speciefied image file did not contain a resource section.

ERROR: ImageX could not apply VISTA F:\05425XSP2.swm Index 2 from ODD to c:\!
Press any key to countinue......

Waiting for ODD to become avaiable...
ODD Drive F: ready.
Check for medium in drive F: ...
Failed to initialize the raid class.
No RAID - continue normally .....

X:\windows system32>

Then nothing happens.....

If I close the window, the recover just start all over again...... ?????

What can be wrong?

Thanks for any solution

Answer:Satellite A300 - recovery failure

>What can be wrong?
Good question. Do you use recovery disc for the first time?
Try to set BIOS to default settings and try again?

By the way: which HDD have you built in?

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Does anyone have the recovery disk 2 for A300? I have disk 1 but missing disk 2 :(
Hope someone can help me or send me a link from where i can download the disk 2


Answer:Satellite A300 - Need recovery disk 2

Hi amrit711,

The Toshiba recovery disk you can?t download so hopefully you find something with the same model where you can get recovery disk 2.

But you can also order the recovery disk from Toshiba directly. It?s not for free but these disks are pretested and should work properly:

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I have my Satellite A300 with Windows Vista for a while now, but it started to give me some problems a few days ago.

All of a sudden, windows won't load, it frozed on the windows logo screen. Since i needed to recover the files i installed ubunto from a cd and i was able to get the files out safe. Now, and since i have this partition, everytime i get to the screen where i chose the partition and try to start windows, a black screen shows and nothing happens! So i thought let's format everything but I just can't make it to the recovery screen or terminal. I've tried every key and trick I could find or remember of, but it still goes to the partition screen.

I have lost track of my recovery CD so, is there any way I can format without the recovery CD?

Thank you!

Answer:Satellite A300-1M1 - Format without recovery CD?


If you want original factory settings back your only chance is Toshiba recovery disk. Generally speaking it?s no problem if you have lost it because you can order it from Toshiba but this service is not for free:

Alternative you can use a normal Microsoft Windows disk. All drivers and tools you can get on official Toshiba website.

Check this!!!

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I've lost the recovery disc that I first created & I'm now up the creak after vista crashed on my. I've managed to reload it but have some serious hardware issues that I'm unable to resolve such as being unable to connect to the internet etc.

Can anybody advise where to purchase a recovery disc please?

Thanks in advance

Answer:Satellite A300-1BZ - Where can I buy a recovery disk?


Of course you can buy a new recovery disk. Just click on the following link and order a new one:

By the way, you can download all drivers and tools on the Toshiba website if you have installed Windows from a Microsoft disk: => Support & Downloads => Download Drivers


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I have a Toshiba Satellite A300-15B, purchased almost 2 months age. I have created a recovery DVD using Toshiba Recovery DVD Creator as mentioned in the manual. The question is, I have created this DVD 2 months upon purchasing and I used the notebook for this period. Would my recovery disc be the same as a recovery disc created just after purchasing?

My recovery disc's content does not include any setup that I can see which makes me think that I might have created a wrong one. Can I use this disc for re-installing Vista assuming that I am now using Windows XP?

And how many recovery discs are required for this model of Toshiba? I only have one.

Thanks for your time and consideration.

Kind regards..

Answer:Question about recovery DVD for Satellite A300-15B

>Would my recovery disc be the same as a recovery disc created just after purchasing?
The recovery image is always the same. When you use it the notebook will always have the same configuration, the same you got after switching it for the first time.

>My recovery disc's content does not include any setup that I can see which makes me think that I might have created a wrong one. Can I use this disc for re-installing Vista assuming that I am now using Windows XP?
There is no setup.exe because the installation cannot be started under running OS or in some kind of DOS mode. Just put recovery disc into optical disc drive, start your notebook, press F12, choose CD/DVD drive there, press ENTER and follow the menu on the screen. You can use now what you want. after using recovery DVD you will have ?factory settings? again, the same you got after switching it for the first time.

>How many recovery discs are required for this model of Toshiba?
This question is understandable for me. Generally it depends on media you use for creating recovery media. Just follow the instructions in ?Toshiba Recovery Disc Creator?. It can be that you need two DVD-R medias.

Do you have more questions?

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My daughter dropped the laptop. I now get a blue screen that says that I need to press F8 to start the recovery process. But when I press F8 nothing happens.. Any ideas? I would really appreciate any feedback.

Answer:Satellite A300-21H - Can't start the HDD recovery

> My daughter dropped the laptop. I now get a blue screen that says that I need to press F8 to start the recovery process. But when I > press F8 nothing happens.

I think there is something wrong with hard drive after drop. Can you enter the Bios (f2 on startup) to check if hdd recognized. You can see it on main page or boot option.

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Trying to recover my A300, when on recovery disk 2 it restores for a while then I get the message:

Error: 10-FC12-045D recovery error

Just wondering whether ordering a new set of recovery disks from Toshiba would be worthwhile or whether there's another solution to the problem?

Answer:Recovery failure on Satellite A300

To be honest I have never saw such error but on this forum I saw several complains about similar issues.
In my opinion, before you order anything, try to obtain other HDD for testing purposes. Exchange HDD and try to install recovery image again.

Can you do this?

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can any one help?
I am looking for a copy of the recovery CD'S for my Satellite A300.

Answer:Need recovery CDs for my Satellite A300 laptop

Hi scottyy

You can order recovery media under

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I have an A300-21i and it wont boot. It wont recover using the image as the image seems to be corrupt and it wont re-install with the recovery disks it always hangs at around 52% whilst unpacking the OS from image X.

I have however proved that it is not the machine as I have managed to install Win XP Pro on it and everything is fine. BUT I would like to return it to factory condition as I would like to sell it.
I would appreciate any thoughts on this

Many thanks

Answer:Re: Satellite A300-21I - Recovery hangs at 52%


I have never noticed a problem with my Toshiba recovery disks but have you tried to format the HDD before you use the recovery disk? Therefore you can use a Microsoft XP disk to format the whole HDD.
After this boot from Toshiba recovery disk again and follow the screen instructions.
Does it work?

Furthermore it would be interesting to know if it?s possible to install Windows with a Microsoft disk. Can you please check this?
Maybe the Toshiba recovery disk is scratchy or it?s a HDD malfunction and so it always hangs during the installation.


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Hi everyone,

I did a very stupid thing!! I formatted my laptop Sattelite A300-1EI and discovered that i have lost the recovery DVD that i made???

I called the retailer where i bought the laptop but they don't have recovery disks for this model?

How can i retrieve my original VISTA version for my laptop???

Is there anywhere on this site to download it?

I have downlowded all the drivers from this site but i want the original vista back...

Please help

Answer:Re: Satellite A300-1EI - Where to get the Recovery disk

Maybe you could order it from this page:

Check it out

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I want to recover my Toshiba Satellite A300-1G5 Notebook to factory settings state. But when I run the HDD recovery wizard, It says that the file or program is not found.
And when I checked to my Partition drive its not also there.

Please help me or post information on what to do or where to get the HDD recovery thing..

Thank you and I hoping for your response from the great community of this forums.\

Answer:Cannot start HDD recovery at Satellite A300-1G5


Seems to me, the Hdd recovery image is already not available on your hard drive. Did you make a recovery disk? Otherwise, you need buy from Toshiba, the more information for ordering is:

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Hello, at me such problem. I when have bought tried to change splitting of disks that was not half-and-half and that for disk C it was taken away for example 50 Gbyte and on disk D the remained. And so, suffered suffered and because of that that did not know that in BIOS the tag is established that it was impossible to touch SATA. All has spoilt.
Also has removed even the protected area on a disk for system restoration :(

Help please, I wish to return all as was. It is for this purpose necessary Recovery Disk for Toshiba Satellite A300-15E

In advance thanks all responded

Answer:It is very necessary recovery disk for Satellite A300-15E

Well buddy?. You mad a big mistake? you should have created the Recovery disk firstly before you have changed or deleted something from the disk.

I don?t know if you will be able to use the recovery HDD option but try to press the F8 buttons immediately after you have powered up the notebook.
Usually the menu should appear and there you should choose the first option called ?Repair my Computer? and then Toshiba recovery.

Well if this is not possible then you have no other choice as to order the Recovery disk from this website:


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I bought a Toshiba Satellite A300 with Windows Vista pre-instaled but I didn't received any CD or DVD with Vista. I just have a sticker with CD key on the back of the laptop.

I installed Windows XP from personal reason and now I want to install again Windows Vista using the folder HDD Recovery.
Can I install or I should have made a DVD with Vista ?


Answer:Satellite A300 - Need recovery disk

Sorry but now you are not able to install Vista with the HDD Recovery. The HDD Recovery can only be used on an installed Windows Vista system because XP doesn?t support this function.

Your mistake was that you didn?t burn the recovery disk with the Toshiba Recovery Disk Creator in Vista and now you are not able to burn it.

The only way to get Vista back is the recovery disk and now you must order it on the Toshiba website or from an authorized service provider.

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Does anyone know if a windows Vista DVD should have been included in the box? If not how do I receive a copy?
Thanks for your help.


Answer:Should I get recovery DVD with brand new Satellite A300-16I?


As far as I know all new Toshiba notebooks are delivered with HDD recovery image. That means there is no recovery media anymore. When you start your notebook model you will see a ?reminder? about creating recovery DVD.
Can you find on the desktop shortcut for ?Toshiba Recovery Disc Creator?? If yes please start it and create recovery DVD.

Can you find ?HDD Recovery? folder on second partition? Please do not delete it.

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I have a Satellite A300-1MC. It will not boot into windows just sits there with the welcome screen. PC diagnostics indicate that the Hard Drive is faulty. I have replaced the MK3252GSX hard drive with a Toshiba MK3276GSX - both are 320Gb.

When I insert the recovery discs I get the following message when Disc 2 is running "Please insert next recovery medium containing file D:\08008XSP6.SWM.

Any ideas where I go from here"?

Answer:Satellite A300-1MC - Recovery is not working


Are you sure that you Recovery disk was created properly?
Did this recovery disk function properly in the past?

Did you label the disks correctly?

It looks like there is a problem with recovery disk.

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Well, for the first time in 8 years I had to do a system recovery using the disks i created when i first bought my l300-13s using the Toshiba Recovery Disk Creator.
I had inadvertantly deleted the HDD Recovery partition when i set out to do a clone using a bigger HDD.

What I want to find out is instead of making recovery disks to DVD can i make a recovery USB flash drive?



Answer:Satellite L300-13S - Recovery USB instead of Recovery DVD Disks?

When you open Toshiba recovery media creator you can see options which media can be created. I?m not 100% sure but I think on old L300 there was option for recovery DVDs only so I think you cannot create recovery USB.

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I have Satellite A300 with windows vista recovery disc and I want to upgrade to windows 7! how can I get one?
how much does it costs?

Answer:Satellite A300 - How to get Windows 7 recovery disk?


The upgrade is pretty easy: Just purchase a Microsoft update disk and then you can update Vista to Windows 7 ? That?s all!

But if you bought your notebook from June 26, 2009 to January 31, 2010 you can order a Windows 7 upgrade disk directly:

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I have a Satellite Pro A300 and I need to factory reset. I have learned from my computers teacher that there is an unknown virus on it. Apparently it was downloaded when I downloaded Malware Bites. I got the laptop for free from Set-BC because I have muscular dis-trophy and get tired writing.

My teacher told me that I need to Factory Reset it, but when I received the laptop, it had had everything installed on it, (kurzwell, Chrome, etc) so I don't have the factory reset disk. Also, the virus has disabled everything that has the slightest thing to do with internet, (Chrome, I.E., Firefox, Outlook, malware bites, etc).

Is there any possible way that I could factory reset the laptop without needing the disk.
Any suggestions will help.


Answer:How to install recovery image on Satellite Pro A300?

Hello Steve

Notebooks delivered without recovery disc have recovery image saved on HDD and if you still use original preinstalled operating system you can try to install this recovery image following recovery procedure. How to do this is described in user?s manuals document or you can do this following instruction described on

Does it work for you?

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I have just created my two recovery DVDs for my new computer and I want to know if I still need my 113GB partition on my computer?

Answer:Re: Satellite A300-27H? Do I need HDD Recovery partition after creating DVD

The Recovery disk would set the notebook back to factory settings? this means that the Recovery disk would format the whole HDD and would create the same partitions like at the first day of purchase? it should create also the HDD recovery partition too?

Therefore in my opinion you could delete it if you don?t want to have such partition on your HDD?


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First of all, sorry for my very bad english.

I bought a portable PC 9 months ago, Toshiba Satellite A300. I have had problems with a virus and the result is that despite of the actions of clean and disinfection, the computer remains infected and I have denied the access to the hard disks and regedit.

I have thought to recover the operating system preinstaled of factory (I hope it is the solution and not the formatting) and Barrie told me to check

I did it but the PC says that it's imposible because there's no files. I didn't make a rescue CD (so newbee).

What can I do?

Answer:Satellite A300 - How recover the OS without having Recovery disk?


Did you already install another OS?

Normally the HDD recovery as Barrie suggested always works if the preinstalled Windows from Toshiba is installed but sometimes due viruses it could not work. I mean if you don?t have success with this you will need a Toshiba recovery disk to get back factory settings.

A new recovery disk you can order here:


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I bought a new Satellite A300 and now I have to reinstall Windows Vista. My question is:

Through the recovery disk do I already have all the necessary drivers for my computer?
Do I have to download them online one by one?

Thank you for your help



Answer:Satellite A300 - Does the recovery disk contain all drivers?


Yes, the Toshiba recovery disk contains all drivers and tools for your notebook. After you have used the Toshiba recovery disk you have the same settings as you have started the notebook the first (out of the box). So that means the disk contains an image of ?factory settings?.

The disk is very easy to use: You have only to boot from it and follow the screen instructions. Windows and all drivers will be reinstalled in few minutes.

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Thanks to a recovery software I have saved the "HDD RECOVERY" folder an all the other files that were in D:(the damaged partition) into another folder in C:

Now how can I burn a recovery cd/dvd starting by this folder ?

I've the Satellite A300-21w that came with a 320 GB HD splitted in 2 partitions: C: & D an Vista Home premium:
The D: partition containing the "HDD RECOVERY" folder was accidentally damaged by me and now the system only view the C: partition !
I've tried to run the Toshiba Recovery Disc Creator but it shows the message: can't find the "hdd recovery" folder.
How can I reboot my laptop?

Message was edited by: melauf00

Answer:Satellite A300 - Recovery partition is lost

Thanks to a recovery file software now I' ve copied the "HDD REcovery" directory with all the other hidden files in D: in a folder in C: I can burn a recovery cd/dvd with that folder ???

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I have satellite A300 with pre loaded Vista home premium OS, due to some reason I had to format the entire disk and I lost my OS recovery partition.

Can any one help me in getting my os partition?
I had checked with the service centers they said I can use the OS recovery partition of similar model.

So I request everyone if anyone can provide me the OS partition, I would be thankful to them.

Please contact me at [email protected]


Answer:Satellite A300 - I lost the recovery partition


I think you did understand something wrong.
On the Toshiba notebooks there is no recovery partition, they have a HDDrecovery folder that contains the factory settings.
I recovery partition that you mean is a Window Vista feature, not a Toshiba.
Here is a useful link to this:

The HDD recovery folder is stored on the second partition of the notebook. You can use the HDD recovery function if you go in the advanced boot menu, choose ?Repair my computer? and select the Toshiba HDD recovery function.
But I think this is too late now?

Did you burn the Toshiba recovery disk? Normally you can burn the factory image that is stored in the HDD recovery folder on a DVD by using the Toshiba recovery disk creator. Therefore you get always a remember message or popup that you have to do this.

If you didn?t do this and you want the Toshiba recovery disk you must order a new one. You can do this here:

I hope I could help you. Do you have more questions?


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I'm having some issues making the Recovery Disc (see ), but as the main file burned to the discs is a 1+ GB *".exe"* one, I am starting to wonder if the discs are really expected to be bootable... after all you'd +usually+ require a windows envionment to execute such a file.

Or maybe the files required to "run" that .exe are supposed to be in the bootable part of the disc?

Thanks in advance.

Answer:Are Recovery Discs bootable? - Satellite A300


I don?t know how you have burned the Recovery disk but you should use definitely the Toshiba Recovery disk creator tool.
This tool burns the Toshiba image and creates the bootable recovery disk.

And yes, the recovery disk is bootable and if you want to start the recovery procedure you have to boot from it.


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I have no prior experience with making a recovery CD and I hear ya only get one shot to do it, and so have to be careful not to screw up. Hence.. I am posting here so I can get some clear instructions on how to achieve this. I am not going to rush into it like a bull in a china shop because that's usually when i make mistakes.
Would love someone to guide me thru doing this step by simple step if that is not too demanding to ask. I would very much appreciate it.

All I know is I have the Toshiba recovery disk creator in Program Files...I will install ImgBurn if that's OK to use, but would love some guidance helping me thru this so I dont mess up.

tmany kind thanks,

Answer:Creating recovery CD for a Satellite A300-1J1 Laptop

Hello Kes

Toshiba takes care of you and made simply way to do this. ;)

You must not install anything. Just start Toshiba recovery creator tool and put high quality empty DVD-R media and follow the menu on the screen. That?s all.
I recommend you to use TDK or Verbatim medias. I have tested both of them and they work for sure.

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Hi. I have a Satellite A300 laptop.
I saw that my computer has 1 hidden partition in the first drive and another recovery file in the second drive.

1) What is the difference between the 2?
2) I accidentally deleted the file on the second drive, and now I'm unable to create a recovery disc, so I need to order a new one.

What does the disc contain? does it only install the operating system, or will it also include some of the software that came with my laptop (Microsoft works, camera assistance software and so on...)

Thank you.

Answer:What does the recovery disc include - Satellite A300?

1) This is pretty easy. The hidden partition contains the Windows recovery environment and the file on the second partition in the HDD recovery folder the factory settings or lets an image of it.
The recovery environment is a Vista feature, not a Toshiba. If you want the factory settings back or reinstall Windows you need the HDD recovery function or the Toshiba recovery disk.
Here is a useful link about the recovery environment:

2) The reason why you can?t create the recovery disk is that you have deleted the file. Normally on the second partition in the HDD recovery folder is the image for that and this can also be used for the HDD recovery function. Therefore you must go in the advanced boot menu and select ?repair my computer?. But now it?s too late and you can?t use this feature.

If you want the recovery disk you can order a new one from Toshiba directly:
The recovery disk contains the operating system and all drivers and tools from Toshiba that you need for the notebook.

I?m right that you didn?t look in the user manual?! ;)
Otherwise you would know all what I have told you.

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Hello, I have a Toshiba A300 1j1 and have had it for two years. Recently, when attempting to start the laptop just a blankscreen appeared whilst the laptop appeared to be running, but eventually the screen appears. But more alarmingly I get a "BOOTMGR is missing, press ctrl+Alt+Del. So I run the recovery process as I made recovery CD's a year earlier. But I can't complete the process bec. I get...

Checking for HDD1
HDD1 not found!
Try to remove all letters from potential partitions on HDD 0 ...
Try to remove all letters from potential partitions on HDD 1 ...
Microsoft DiskPark_Version 6.0.6001
Copyright <C> 1999-2007 Microsoft Corporation.
On computer: MINWINPC

Disk 0 is now the selected disk.
Diskpart succeeded in cleaning the disk.
Diskpart succeeded in creating the specified partition.

Partition 1 is now the selected partition.
Diskpart successfully assigned the drive letter or mount point.
100 percent completed
Diskpart successfully formatted the volume.
Diskpart succeeded in creating the specified partition.

Partition 2 is now the selected partition.
Diskpart successfully assigned the drive letter or mount point.
100 percent completed
Diskpart successfully formatted the volume.
Diskpart succeeded in creating the specified partition.

Partition 3 is now the selected partition.
Diskpart successfully assigned the drive letter or mount point.
100 percent completed
Diskpart successfully formatted the volume.
Copy Recove... Read more

Answer:Recovery process FAIL on Satellite A300

Hey mate,

> ERROR: Copying of Recovery Base files failed!
Sounds like a faulty or scratched recovery disk maybe?

In my opinion you should try another disk, . e.g. Microsoft Windows disk. If your recovery disk is faulty, the Microsoft disk should work properly. After this you can download and install all drivers and tools from the Toshiba page.

In worst case it?s a hardware malfunction, HDD or something else, but you should test another disk firstly. ;)

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I have just brought a Toshiba Satellite A300-1j1 laptop, and at the same time got the upgrade to Vista Ultimate disk at the same time.

Straight out I went to do a soft upgrade to Ultimate, which failed, and the laptop restored to Premuim.

Stupidly I then immediately went for a hard install to Ultimate which 'worked', but obviously the drivers to run the laptop was not installed, so I decided to go back to Factory settings, and try getting Ultimate on again.

However using F8 on boot up is not giving me the option to restore, and I have since learnt that I should have make a set of recovery disks, which I did not do.

The installation data is still on the 'E' drive, so is there anyway I can still use it to make these discs, or what should I do?

Thank you for your help,


Answer:Satellite A300-1J1: Cannot use F8 to start the HDD recovery procedure

>?.and I have since learnt that I should have make a set of recovery disks, which I did not do.
That is your biggest mistake.
>The installation data is still on the 'E' drive, so is there any way I can still use it to make these discs, or what should I do?
There is nothing you can do to create recovery DVD. if you want to have original recovery DVD you must buy it.
For this check please

Sorry buddy :(

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Hi ..

my friend has this laptop: Satellite A300-20P.

I'm not sure what he did, but he installed Windows Vista Home Premium 64bit, then 32-bit again. The whole thing messed up.
Anyway, he didnt make a recovery disk for his laptop (damn thing). Now, becasue I have a Toshiba laptop too I know that there is Recovery on the Harddisk on the D partition (not the windows partition). I tried to use "Repair Windows" booting Windows, when I try to restore the whole PC from a backup media it says " No backup media found", now I'm not sure if the recovery sector still available or not, because the Windows cant boot. So is there away to find the recovery media?

If this mission impossible, then I have Windows Vista Ultimate to install and I can download the drivers from the site? The problem is, how I will make recovery media when install the Windows and the drivers ?

Please this is urgent.

Thanks in advance!

Answer:Satellite A300-20P - How to restore from Toshiba recovery?


To be honest I?m confused at the moment because first you wrote about a problem of your friend?s notebook and you wrote something about your own notebook where you try repair Windows.
So I don?t understand what you mean exactly.

But fact is you have two possibilities to restore factory settings:
1)Use the Toshiba HDD recovery option. You can start it if you go in advanced boot menu (F8) and select ?Repair my computer?. Then follow the screen instructions.
The first partition of the HDD will be wiped and you get factory settings back.
2)Use the Toshiba recovery disk. It?s very similar to HDD recovery option but whole HDD will be wiped (all files will be deleted). After this you have factory settings back, too.

So that?s all what you can do to restore the factory settings. If the HDD recovery option not work and you don?t have a recovery disk you have to order a new one from Toshiba directly.

Alternative you can use a Microsoft disk to install Windows and then download and install all drivers and tools from Toshiba website step by step.

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Hi all, I have a Satellite A300 that has been giving me problem in the past few weeks...

I am using Windows Vista

about 2 months ago, teh laptop start to have problem, it will restart itself automatically before getting into windows (while in the windows loading screen, no blue screen, screen just turns black suddenly and restarts itself), but it will eventually get into windows successfully after a few loops

but from about 3 weeks ago, it just keeps looping and never get into windows, good news is it can enter safe mode no problem

I did every thing I can to try rescue it, like messing with msconfig, drivers, removing rams etc but no luck

so i back up everything in safe mode and decided to factory restore the machine, but the problem is that when I start the computer pressing 0 and gets into the recovery screen, the restart loop happens again!

any idea? or is there any other way to perform factory restore without touching the windows installed in my laptop? is it a hardware or software issue?

i thought about creating recovery disc but my cd drive is not working properly, and i dont want to risk buying an external cd drive not knowing if the problem can be fixed...

many thanks!

Answer:Re: Satellite A300 cant boot, cant use factory recovery

>...i dont want to risk buying an external cd drive not knowing if the problem can be fixed...
That?s right but you must understand that it is not easy on this virtual way to offer exact explanation and diagnostic to your problem.

It is not easy to say if this is software or hardware related issue. best way to test is recovery image installation. Recovery image is tested and if there is no some hardware problem notebook should run properly. How to install recovery image you can read on

>...or is there any other way to perform factory restore without touching the windows installed in my laptop?
Something like this is not possible. Windows that you use now must be reinstalled. I don't know why you notebook restarts but this is also risk for recovery image installation. In case that recovery image installation will be interrupted you will have two problems:
-original recovery image saved on your HDD will be unusable
-you will not be able to start t again

In your situation best thing is to minimize this risk and have original recovery DVD that can be used if something goes wrong.
>but the problem is that when I start the computer pressing 0 and gets into the recovery screen, the restart loop happens again!
Can you please explain what happen exactly? Does notebook simply cut off/go off and then restart again or what?

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I have a Toshiba Satellite A300-1MM laptop. I want to factory reset the Windows Vista OS, but leave the other OSes I have in the state they are. I am attaching a screenshot of the disk management selection and the :My Computer:.
I want to reinstall Vista from the recovery disk to the partition I currently have them, without messing other ones.
As boot loader I am using GRUB 2.0 (Ubuntu 14.04)

I want to keep the current partitions and replace Vista.
(I know that i have accidentaly deleted the recovery partition, but i have recovery disks so do notworry)

Thanks in advance , for any other definitions, ask me.

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I got problem in my Satellite A300-y00, which are virus, trojan or more threats.
I want to ask if is it possible to resend back to Toshiba to reformat as a new one again?
I mean that will they install the same software with included everything such as a new one in order to delete all threats.

Will it cost more?

Answer:Can I send Satellite A300-y00 for recovery procedure


As I?m not mistaken the A300 was equipped with the HDD recovery option.
This means that you can recover the notebook and set it to factory settings very easly and without usage of the Recovery DVD!!!

So power up the notebook, press the F8 button and choose the option called ?Repair my Computer?.
Then a new screen should appear and there you will have to choose the last option called Toshiba Recovery or something like that.
Then follow the instruction on the screen.

The whole HDD should be formatted and new OS with all the drivers should be installed

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sorry for my English, I?m French.

I have purchased a Toshiba Sat A300-1fg and I have burn the dvd recovery before installed XP.

And now the first DVD can't be read correctly and I can't restore my notebook for sell it
(the fan is too loud, media keys don't work with another player of wmp.... i'm not happy with this notebook)

I search anymore can be upload me a DVD copy please.


Best regards

Answer:Satellite A300-1FG psag4e does not read Recovery DVD


Try to copy this Recovery DVD on other computer and then try to boot from the burned DVD.

By the way; The Media buttons can be use din WinAmp. You have to enable the option in WinAmp settings. The fan is not loud and cooling settings can be changed in Power Saver settings.
These are some tiny tips ;)

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