Computer Support Forum

Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Question: Satellite L500 - No recovery disc or recovery partition - How to reinstall?

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

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Preferred Solution: Satellite L500 - No recovery disc or recovery partition - How to reinstall?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
+hat you are able to restore your computer to the original factory installed state, even if your computer+
+gets seriously damaged+

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This question has been asked before, but the answer is as follows:

On this forum you can use ?Advanced search ? option to find some solutions if someone wrote about it before.

Anyway check this please

I checked this and it gives an answer how to create a partition but not how to reinstall xp in the c drive from the recovery disk.

There is the choice to go to expert, but once there I have no idea what to do. Lots of potential settings, but nothing to say how to reinstall xp without wiping out all the other drives.

Thanks for any help

Answer:Satellite 2450: How to reinstall WXP on existing partition from recovery disc?

Hi tw,

normally the described Expert mode manual from Quad at your link is the right one!

I did that procedure a few times and it worked perfectly!

Try it again I'm sure it will work

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Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks


Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

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I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?


Message was edited by: wawawa

Answer:Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

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Dear sir

I have a Labtop *TOSHIBA I3 L500* , in 2nd of April 2010 from one of market there in FUJERAH .

.Aafter 11 days *I installed uncompatable software with Windows7* so the blue page which content a warning massage says " Your software has been damaged " have been viewed then i deside to use the RECOVERY CD .

I was foraced to use the *Recovery CD* which found with Bag of Labtop but something strage problem founded which is :
The OS was stucked in the last step of installing exactly when _logging in_ , a warning massage was appeared "Please dont interrubt installing the windows and logging in ..please wait " , the the massage was disappeared then system were shutdown and logging again and so on .....etc

I created a nother Recovery CD's which have 2 DVD's , and the Problem was still the same .

I used a Copy of Windows7 to rebot from it and to install the windows7 .

WHY THE RECOVERY DVD WAS NOT WORKING ??? despite I create a RECOVERY DVD from the which have 2 DVD .
I dont think there is an scratched in original Recovery DVD which sold with toshiba labtop !! because the Recovery DVD which I created from windows7 and the same labtop have the same problem .
Please help me

Answer:Satellite L500 - Recovery disc failure


If you have created the Recovery disk correctly ad if the procedure finished successfully then the installation from recovery disk should work.

I?m not quite sure why you are not able to recovery the unit using the recovery disk but you should check the BIOS.
Access the BIOS pressing F2 and you should set the settings to default.
Save the changes and try to reinstall the OS using the recovery disk again.

If this will not help then go to BIOS and set the SATA mode from AHCI to compatible and then try install the OS again.

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Could someone please tell me what I can do after the process of Product Recovery.
I made Recovery Media 1, Recovery media 2 and System repair disc Windows 7 64-bit much earlier when I bought the laptop.
But where do I put these files which are on the DVDs and especially how do I get the 64-bit icon back into the laptop?

Answer:Satellite L500: What to do with the system recovery disc for 64 bit?


The recovery disk which you have created helps you to set the notebook back to the factory state.
This means that you will get the same state like at the first day of purchase.
The HDD will be formatted and you will get the Windows OS, tools and drivers?


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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

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My new Satellite L500 - 19X came pre-installed with Win 7 - 64 bit version.
Also included was a "Product Recovery Win 7 32 bit" disc

Within the packaging was a leaflet saying:

"If you plan to use the 64-bit version at a later stage, please create a _recovery medium_ prior to installing 32-bit Windows 7"

It then cautions me to create a "64 bit recovery medium.....ordering a 64-bit recovery medium is not free of charge"

The manual goes on at length about "_System Recovery Options_" As instructed in the manual I have made a "Repair Disc Windows 7 64-bit" Am I correct in saying that I do not or cannot have an actual Win 7 64-bit disc?

The leaflet says "a backup copy (of the Win 7 64-bit) is stored on the hard disk drive as a _recovery image_" So is this the actual Win 7-64-bit complete disc that I am after, and if so how do I get it?

The Toshiba documentation is not clear, and I believe rather contradicts itself?

I am confused! Anyone understand what's going on?


Answer:Creating Win 7 64bit Recovery Disc for Satellite L500-19x?


As I understand you have received the Notebook with preinstalled Win 7 64bit OS.
But you didn?t get the Win 7 64bit recovery disk but you have a Win 7 32bit recovery disk. Is it right?

Well mate? the case is that the usage of the Recovery disk will format the full HDD and will erase everything from HDD. This means that you will lose the preinstalled Win 7 64bit OS.
So if you would not create the Win 7 64bit recovery disk BEFORE using the Win 7 32bit recovery disk then you will not be able to go back to 64bit version.

Therefore create the Win 7 64bit recovery disk at the beginning. Then you are safe and can install Win 32bit and 64bit whenever you want.

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I have a Satellite L500-12Q laptop. I used the Recovery Disc Creator to make the recovery discs. It needs 4 discs. The 1st was writtenk ok, but on the second, near the end of the progress, it stopped advancing. It is almost an hour, and it is still not finished. I am on the second try. The disc is spinning and the drive makes noise as if it were writing, but it doesn't advance at all.

Please, could you help me?


Answer:Satellite L500-12Q Recovery Disc Creator Error

Hey Claudiu,

What kind of DVD you are using to create the Toshiba recovery disks? I did also had some problems to create a recovery disk but I changed the media from DVD+R to DVD-R and all was ok!!! I used Verbatim disks for creating because I have really good experience with this kind of disks. Furthermore it seems that TDK disks also work pretty well. Check this!!!

If it doesn?t work check the Toshiba page for a firmware update of your ODD!

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Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7


Answer:Satellite L500 - recovery partition missing


If you didn?t create a recovery disk, then you will need to order the disk from here:


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I have a Satellite L500-19Z laptop which was running a 64bit version of Windows.
Because of a problem I had to re-install Windows. The disc that came with the laptop was Product Recovery Windows 7 Home Premium 32bit. Not realising the implications of re-installing using this

I've now ended up with a 32bit operating system meaning that I can only use 3gb of my 4gb RAM. Can I obtain a Recovery disc for the 64bit version of Windows? I created, when I first got the laptop, a Repair Disc for my 64bit system but, of course, if I try to use this it tells me, rightly, that I don't have a compatible operating system version.

Answer:Can I order Win7 64bit recovery disc for Satellite L500-19Z?

I think you can order it.

Please visit -

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I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?


Answer:Satellite Pro L500-1T8 - How to install Win 7 if recovery partition is damaged

No way to recover a genuine Toshiba laptop? Is it true?

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I've bought a new Toshiba Satellite L500-19E with Windows 7 Home Premium (64 bit). So far, everything's working brilliant.
I've already created the recovery dvds.
Therefore, could I now delete the partition with the recovery programm? I want to use the full space of my hdd and create partitions as I want.
But I don't know how I should do this?
Could you please help me?


Answer:Satellite L500-19E - Deleting recovery partition and create new

If you are 100% sure the created recovery DVDs are ok you can remove all saved data on second partition.
Open Windows Explorer and on the left side where is second partition listed click with right mouse button on it and choose option FORMAT.
Choose Quick format option and click on START.

After minute or two all data will be gone.

Please note: in the future when you want to use recovery DVD for Win7 installation the whole HDD will be deleted and you will lose all your data.
Using recovery DVD you cannot format partition C only.

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What is the easiest way to reConfigure my notebook without the configuration disk?

Answer:How to reinstall my Satellite without recovery disc?


Did you mean the Toshiba recovery CD?
Well, the easiest way to install the OS on the unit is to use the Toshiba Recovery CD because all drivers, tools, and utilities are preinstalled on the Toshiba image.
But if you don?t have this nice CD so you can also install the original Microsoft Windows OS and the necessary Toshiba stuff.
All Toshiba drivers you will find on the Toshiba download area:

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 ~ Summary: My GOAL is to remove EVERYTHING that is presently on my IBM-refurbished T61 (i.e. all the visible Drives, any hidden partition including the Recovery Partition, malware and rootkits) and to re-install EVERYTHING that was on the computer when I bought it (including all the Drivers/Utilities, and the Recovery Partition).  ~ My Questions are itemized at the end of the post. ~ I have written this post according to the principle "Too much information can be ignored, and is better than too little".  Thank-you. I bought my T61 from the "IBM Refurbished PC" program in February of 2011. I suspect that its software differed from that of a brand new Lenovo T61 in a couple of minor ways. I recently bought the set of XP Pro operating system installation discs for my IBM-refurbished T61. Lenovo Tech Support supplied the Case# and FRU#. IBM Parts Dept sold me the item. I planned to do a "Clean Installation", which I believe means that one completely wipes EVERYTHING from the hard disk before using the installation discs.I planned to wipe with DBAN (a Sourceforge Project software: {}) until I read in its FAQ that it does NOT wipe the "Host Protected Area".Further readings seem to indicate that this is the same as Lenovo's Recovery Partition (or is where the Recovery Partition is placed).I understand that the Recovery Partition is the part of the hard disk where Lenovo has put a replacement O.S., so to speak, and that one ... Read more

Answer:T61: Fate of original Recovery Partition when reinstall with Lenovo(IBM) installation disc set ?

I do not have my T61p with me right now to check this, but there may be an option in the T61's BIOS to reserve space for what's called the Predesktop Area.  If so, try setting it "Disabled" and any space that was reserved will now be reclaimable, and you will be able to wipe it using DBAN.
Aryeh Goretsky

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Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

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Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

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yeah i was just seeing if you could make a recovery disk from the recovery partition? it wouldnt make sense to why u couldnt do it?? but how to go about it??

Answer:Could you make a Recovery Disc from Recovery Partition?

You would do that by creating an image. Then burn it to a cd.

Do you mean a XP recovery Console cd? or a whole system image?

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My daughter managed to wreck Vista on her laptop. Trouble now is, that she can't find her recovery disk, and formatted the whole c: drive. Is there any way she can get the Os from somewhere, as she still has her serial number..good job it's stuck to the bottom of the lappy.

Answer:Re: lost recovery disc and recovery partition

As I see, you have no more options as :

1 Order [Recovery disk|] from Toshiba for money and wait for 2 weeks
2 Get Windows copy to install. All Toshiba drivers/utilities you can download from [Toshiba Driver Page|]
If you need assistance in driver installation order, can help you

The product key she has belongs to original recovery image you got with your notebook and it is not some ?universal key? that you can use with every OS installation.

Message was edited by: Jeka-??

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Hi there,

I am having a hard time finding the straight answer I am looking for. Could someone help me please?

My question concerns the HP brand computer...

When you create recovery discs, are they created from the recovery partition that is there to restore to factory settings or some other hidden partition?


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i have an asus 1025CE netbook.
For whatever reason, i don't have the recovery partition on it.

I do however have the recovery backup that i made when i first got it. It is stored on a USB external desktop hard drive 2.0. (toshiba 1TB).

When i boot up from it, i get to the asus recovery screen, but when i select either 'install to partition' or 'install to entire HD', it pops up with a message 'please insert external hard drive for backup'....

this makes no sense to me. anyway, i have tried different usb ports, tried attaching another external hard drive, and its made no difference, it still comes up with the same thing.

because i don't have that recovery partition, i can't go the normal route and boot straight off that on the hard drive.
Is there any way i can recreate that recovery partition, put the backup files that are currently on the USB external drive onto the partition and then try it? will that work?

Answer:No recovery partition, have recovery disc, how to install

You're best bet by far is to follow this tutorial by Gregrocker. Clean Reinstall - Factory OEM Windows 7

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Does anyone know how to create an ISO from a recovery partition? I'm looking to create a bootable flash drive to install XP on my ASUS 1005HA. (I have Windows 7 starter, but I don't want to pay the 80 bones to upgrade to the full version.) I also have an ASUS 1000HA with XP--and the corresponding recovery partition--that I'd like to use to put XP on the new netbook. Unfortunately, I don't have a USB optical drive (I'm cheap--sue me) and so I need to use the bootable flash drive.

Long story short, I know how to make the bootable flash, but I need an XP recovery ISO to load onto it to allow me to install the OS. Anybody know how I can make one from the recovery partitions?

Answer:Creating Recovery Disc ISO from Recovery Partition

Using a recovery image from one PC to install on another PC with different hardware is not going to work.

Besides it is illegal, we cannot help with that here, read the site rules.

Other Illegal Activities - As you might expect, we don't want anything illegal going on here. Users cannot post hacks, cracks, pirated software, or anything of the like. Furthermore, we do not allow instructions on how to complete illegal activities, such as pirating. Please don't ask for advice on using illegal software, as it will be removed.Click to expand...


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Anyone from Romania with a Satellite L500-126?

I had a problem with my Vista oem and I want to reinstall it and don't have recovery disks.

Thank you

Answer:Satelllite L500-126: I want to reinstall it and don't have recovery disks


Satellite L500-126 was delivered without the recover disk but with the HDD recovery option! This means that you can recover the notebook without the usage if Recovery disk.

Start the notebook pressing F8.
Choose the function: Repair my Computer and then new window will appear.
Then you would get new option with recovery HDD

Should work?

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I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

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Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.


Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:

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Well I got this laptop two days ago and used it once after installing fire fox and my mobile broadband drvier's and going back home to boot up and find it was going to happen,

I had tried safe mode (all three) and repair and all I got was a black screen with the cursor up where there should have been a language screen (I used the recovery disk that came along with the laptop) so anyway after finding out I wasnt going to be able to repair it I tried to install but of course that didn't work either so I put my XP 64 bit OS on and worked perfectly fine, then I upgraded (using my own upgrade windows 7) and that works fine no problems, so I tried again with the original windows 7 that came pre-installed on the laptop's hard drive and all went find untill it starts installing driver's or updates (I'm not 100% sure on this but it is at and/or after the face recognition installation,

Then it shuts it's self down and boots back up to automatically restart and asking me if I want to repair due to a bad start-up so I do the repair boots back up and still says I need to repair and finds nothing wrong and carrys on in that circle.

Now I have been told that it could be the register or it is a graphics problem, I myself am getting pretty fed up of having to install/reinstall/format this laptop.

So if there is anyone who know's what is wrong or what to do or even if it needs to be sent back to be fixed that will be very helpful.

I thank anyone in advance.

Happy new ye... Read more

Answer:Satellite L500-19X - Can't use the recovery disk


Well, I think it?s really hard to say what the reason is. Maybe the recovery disk is scratchy or the files corrupt there.

At the moment I can?t imagine that it?s a hardware problem because other Windows disk working properly.

In your case I would try to install Windows 7 from a Microsoft disk and then see what happens. If it works properly and you can install all drivers & tools you should order a new recovery disk from Toshiba directly.


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I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?


Answer:Toshiba Satellite L500 Recovery

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hi all,

since yesterday my Satellite L500-20x have only Bluescreens called "Driver not Less or equal" --> Restart! He boots to win7 till login, after that EVERYTIME restart. I try a lot stuff to solve:
Systemrepair (3Times) and no changes
SystemRecovery (by HDD not CD) Recovery works but still bluescreens and no changes to fix the Problem.
Memory check (from Win7) checked it 3 Times all 100% ok.
Toshiba HDD Recovery (i try many times but he shut down EVERYTIME by bluescreen while Process... so i cant do this - unpossible to finish Recovery!)

Thats the first Notebook I every buyed and I never heard of a Recovery Disk - so I dont create one! Now I cant come into win7 - so I cant create it now. Anybody have any Ideas? I want windows new to install... but i dont have the same Win Disk. Notebook Win = Win7 64Bit all i have is WIn7 32Bit for my HomePC.

I need help!

Answer:Satellite L500-20X - No recovery disk

Hi beAm,

If you don?t have a Toshiba recovery disk you can order one from Toshiba directly:

This would be worth a try if HDD recovery option doesn?t work properly.

If you order such a disk and install it the original factory settings on HDD will be restored. A clean factory installation will be restored with all drivers and tools (out of box settings) and if this doesn?t work it seems to be a hardware malfunction?

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Excuse for my very bad English at first!!!

I want to reinstall Win7 but the HDD menu recovery in the screen (Boot, F8, Repair , ...) is not present on the menu.

If you don t understand my question, can u send me the web address of the French forum?


Answer:Satellite L500-13Z - HDD recovery is not present


At first I must say that your English is good and understandable.
So, back to your problem.

If ?Repair my computer? option is not available in ?Advanced boot options? HDD recovery installation (from recovery image saved on HDD) is not possible.
It can be done with recovery DVD only.

Have you created recovery DVD following Toshiba advice and instruction how to do this?

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Hi all,

I just bought a L500 and I realised that my system is 64bit but the recovery disc that came with it is 32bit.
Does it make any differece at all? Should I contact Toshiba to get a 64bit recovery disc or is there any way I can create a recovery disc?


Vini Cruz.

Answer:Satellite L500 and recovery discs

Hey Vini Cruz,

I have checked the specifications from some Satellite L500 models on the Toshiba website and it seems that some are equipped with 32bit recovery disk and the preinstalled OS is 64bit.

If you want a 64bit recovery disk you have to create it by yourself using Toshiba recovery disk creator. It creates an image of factory settings from 64bit OS that is the same as 32bit but only 64bit ;)

For further informations check also the user manual chapter 3.

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Hello world!

I just got a new laptop with Win7 64 bit home premium and that's all good that this
OS came installed on there and I'm using it, but for my teaching activities I'll need
to get into some Linux OS in a multiboot configuration. So I will want to eventually
need to be able to fix this when the HD fails, well because we know that ALL HDs
will eventually fail, right? So this is a 'remanufactured' ASUS K55A, and the one piece
of paper that came with it says the HD has been reformatted and there is no recovery
partition so I should promptly make up a recovery DVD set, which I did (4 DVDs).

So I used the disk management to shrink the C: down to it's minimum, like 150Gb, due
to what it said was some files that could not be moved. That's probably OK. Then I
deleted the D: and made a new D: of about 350Gb which leaves the unassigned space
all looking to be contiguous (like 188Gb). In looking on there, I see the UEFI partition
of 200Mb, which is cool, and then there are these two mysterious partitions: a 25Gb
recovery partition with no listing of it's filesystem nor any drive letter, hanging out in
the never never land and not in the early (leftmost) part of the disc, and there is this
protected Q: drive that apparently has MS office on it 'in case' I want to buy it. There
is the 'reduced with ads' MS office already working and that is all I would ever want.

1) In reading up I see there is a lot of headache going around with Win 8 and UEFI but
I believe that UEFI is a goo... Read more

Answer:Questions: UEFI, restore partition, Q:, install disc, recovery disc

Hi PJ,

You covered several areas, so I'll start with some suggestions:

1. Since you already burnt (and checked?) the recovery DVD's, that recovery partition is no longer required, so you can remove it. Everything you need to restore the computer back to its factory state will be contained on those 4 x DVD's - store them safely.

2. For the Linux distro's, given that this is a UEFI boot, I would run them in a virtual machine using either free VirtualBox or free VMWarePlayer (my personal preference is for the latter).
Linux - Install on Windows 7 Virtual Machine using VirtualBox

3. If you never plan on using Office, uninstall it, then remove the Q: partition.

You should also consider a clean OEM install at some point - it gets rid of all the bloatware that the OEM's come with:
Clean Reinstall - Factory OEM Windows 7

Lastly, keep this handy if you choose to clean install under UEFI:
UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with


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I have got a Satellite L500-13w and it came pre-installed with Windows Vista and the recovery files, but I formated the PC and installed Windows 7 and then installed XP.

Now I want to use the system recovery to get back to Vista but I didn?t create a Vista recovery CD using the files that came on the separate partition.Though I still have does files in the place they came.
So my question is, running Windows XP, is there a way to use those files to create the recovery file or CD?

Please reply

Answer:Satellite L500-13W - Creation of recovery disk possible on another OS?

Hi Nagravison-PT,

Unfortunately this is not possible. The Toshiba recovery disk can only be created on preinstalled OS because only there the recovery disk creator is installed.

The recovery files on second partition are now useless, because you can?t use the HDD recovery option anymore and recovery disk creator is deleted.

What to do now?
Either you use a Microsoft disk or you order a recovery disk from Toshiba:

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Hi all

I have a Toshiba L500 -128, the original 320gb hard drive is simply too small and i would like to avoid buying an external hard drive (for any other purpose than backing up) because in my experience they are just rubbish and i want all my data on the laptop.

I wanted to buy a new 1 (possibly 2) tb hard drive to put in it, which i assume it is equipped to deal with, (please anyone correct me if they know otherwise) along with another 4GB ram....

Anyway what i'm really wondering is whether or not i can get away with using my recovery discs on the new hard drive.
If they did it the old fashioned way (sending a OS disc and a drivers disc) i wouldn't even question it but as i created the discs from the computer itself, i wasn't too sure as when i opened the discs up to make sure everything had burnt on to them ok, i didn't see anything like what i was expecting to.

Also i read somewhere that someone else tried this and it didn't work, they assumed because the recovery included an image specifically to fit the original sized Hard drive?

Can anyone shed some light at all please?


Answer:Satellite L500 -128 Using recovery discs on new (bigger) HDD


First of all you should create the Toshiba Recovery disk using the preinstalled tool called Toshiba Recovery disk creator.
Usually you should receive an confirmation message that the recovery has been created successfully.
This would mean that you could use this disk to set the notebook back to factory settings not matter what HDD is in use.
This means that Recovery disk should work with other HDDs.

But note; the usage of such recovery disk would format the HDD and delete everything from HDD partitions. But this should not bother you if you use new, empty HDD ;)

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Can this be done?

I'm trying to restore my laptop to it's day of purchase (only a month today). From what I can see on the forum, I'm just one of a long line of us who has discovered that the version of our recovery DVD does not match the product we bought. Hence, I'd like to restore the 64 bit version (without the over-priced option of ordering recovery media which is scandalously over-priced compared to Microsoft's offering of 64-32 / 32-64 DVD switch for little over the cost of postage).

(((I'd be grateful for any ideas, however, I notice there is an unhealthy amount of 'experts' around who LOVE telling us consumers that everything is our fault. This brand of righteous 'help' is judgemental, condescending and above all - and most relevant to this forum -, is unhelpful. 'I just don't understand why you didn't back up 5,000 copies on the day of purchase'...etc. We all make mistakes, and if you've made one, you'll make on again. It's nice when the person we meet at that time doesn't point the finger of judgement)))

Answer:Satellite L500-1XL: restore to day of purchase using HDD recovery

> Hence, I'd like to restore the 64 bit version (without the over-priced option of ordering recovery media which is scandalously over-priced compared to Microsoft's offering of 64-32 / 32-64 DVD switch for little over the cost of postage).

The notebook came with preinstalled Win 7 64bit. Additionally you received the Toshiba recovery disk Win 7 32bit version.

Please take a look into the user manual.
It said that you can create an additionally recovery disk of the OS which was preinstalled; means Win 7 64bit.
There should be a preinstalled tool called Toshiba Recovery disk creator. This tool helps to create an own new Win 7 64bit recovery disk.
After you have created this disk, you could use it in order to set the notebook back to the same state like at the first day of purchase.


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Used Toshiba product recovery disks to recover system on new hard drive in Toshiba L500 PSLS3A-04M002.

During recovery, Windows complained 'Windows can not verify the digital signature for this file' - file is LPCFilter.sys.

Also while setting up drivers, Windows made the same complaint about Realtek High Definition Audio driver and a Virtual WiFi Filter Driver (from Microsoft Corp!).

Following the restore, if I start Windows normally, the Windows startup repair starts automatically with a title "Your computer was unable to start". The startup repair takes a while then comes up with a message "Startup Repair cannot repair this computer automatically".

If I press F8 on startup, and choose the option "Disable Driver Signature Enforcement", Windows starts without any problems.

I thought doing a Windows Update might help but when I click on "Check For Updates" button I get a message "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." When I look in Services I see that the service is running.

I don't want to press F8 every time I start up and don't think it's a good idea to do it anyway and would like to be able to update Windows.

I would appreciate any help.

Answer:System recovery problems on Satellite L500

Have you created this disc on your own or you use original toshiba disc?
Do you use it for the first time?

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I need to get to the option "Recover to factory default software with user's data" but I'm having problems getting to this stage.

I've tried power + 0 with no luck, same with power + f12.
When the boot menu comes up, HDD Recovery is not there as an option to select.

I need the exact option above but I have no clue how to get it. I have the option of selecting "Toshiba HDD Recovery" at startup repair, but will it have that option if I go further into it?

So far I got up to the screen that warns about unpacking the system image partition but don't want to go further in case that option is not there.

Can anyone help? :/

Answer:Satellite L500-1ZC - cannot start the HDD recovery menu

I have the option of selecting "Toshiba HDD Recovery" at startup repair, but will it have that option if I go further into it?

Toshiba HDD recovery sets the notebook back to factory settings! This means that your system partition will be deleted and you will get the same HDD state like at the first day of purchase.

Therefore you should backup the date before performing the recovery process.

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I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?


Answer:[SOLVED] Toshiba Satellite L500 Recovery


If the computer is running, shut it down by clicking start, then shut down again.
Press and hold "0" (zero) key on your keyboard and then depress the computers power switch. When the computer turns on, the Toshiba HDD Recovery Uitlity Screen will appear, presenting 3 options, just choose Restore Original Factory Image.
Press 1 to restore your hard disk drive to its original factory default. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin restoration, A message will appear once the operation is finished, indicating that the HDD has been restored.
Press any key to restart the computer.

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on my Satellite L500-1UR ce two DVD I created and the Windows 7 home premium 32bit given with the PC don't work ..
In both cases, the restauration process seems to work correctly but the finishng phase never ends .. boot, reboot, rereboot .. and so one.

Reinstallation using a "standard" Windows 7 32 bit seems to work .. but .. I am afraid I could have lost something.

How to get "correct" DVDs ?
Thanks for help

Answer:Recovery DVD Creation does not work on Satellite L500-1UR


Please check if you could create the recovery disks using another DVDs from different manufacturers.
I had the same issue in the past. I tested some DVDs from Verbatim and TDK ?R and could create the recovery DVD.


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i have a Toshiba Satellite L500-F19, and recently started have a bad performance in the graphic interface and also started to shut down on its own.

In order to try and fix the problem i used the HDD recovery sistem by pressing F8 in the boothing process.
What happens is that this process failed and and now my portable computer doesnt even start!
What can i do?

I have a windows repair disc but it was only made a few days ago and this pc is in my possetion for 3 years now.
Is there any way i can recover my sistem back to the original?


Answer:Satellite L500-F19 does to boot due to failed HDD recovery process

Yes, you can recover it to original factory settings. You can do this on one way only: you must use recovery DVD. Have you created this disc?

Please don?t mix Windows repair disc and recovery disc. At the moment you cannot repair anything. What you must do is clean recovery image installation.

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Am trying to re-install my Window 7 system on a Satelite L500-19Z. When I insert the recovery disc(s) it completes and then reboots.

When rebooting it goes through the 'system registry' and 'system settings' stages and then reboots. It thens says 'Setting up for first time use'.
Then it comes up with a basically white screen and the box saying 'finalising installation - will take a few minutes' etc.

However, after a while it just reboots and goes through the same sequence again - and again - and again etc.

I can reboot in SAFE mode but it won't allow me to make a System Restore point.
When I try to reboot normally it just goes straight back into the routine above.

I've tried a number of recovery discs but they all do the same thing.

Answer:Satellite L500-19Z - Recovery process not complete correctly?

> I've tried a number of recovery discs but they all do the same thing.
Does this mean that you have more recovery disk for this notebook model?
Did you use the right one?

I?m not quite sure why the recovery procedure does not finish successfully but it could be possible that your notebook?s hardware is affected.
What was the purpose for a recovery? Was something wrong with the notebook?

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I have a new Toshiba Satellite L500-1XD. I have tried to create the recovery media twice now and both times it failes on the first of two disks with the following error;

Failed to open the following file.
(Error Code:02013-F1-00000000)

I am using the Toshiba Recovery Media Creator. The operating system is Windows 7 Home Premium 64bit. I am using standard 4.7GB DVD+R disks.

Any help would be useful.

Thank you.

Answer:Re: Failure to create recovery media Satellite L500-1XD

> I am using standard 4.7GB DVD+R disks.

I recommend you to use high quality media like verbatim or Tdk. You see, it can cause problem with ,,low brand,, disks.

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I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126


You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

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Hello, I'm not happy with the preloaded whack of applications Lenovo 'bundles' with their machines and would like to do a clean install on my notebook (as well as others I purchased for work). So far I've gotten the runaround from my rep, as well as Microsoft stating that I can't get an OEM XP Professional disc for my 6460-DVU (I don't mind paying for it).  Is it true that my only option is to use the recovery CDs and painfuly weed out all the applications? Thanks in advance.

Answer:Is this possible? Getting an XP only reinstall disc rather than the recovery set.

You could do clean installation without any problem. The thing is you have to find an XP OEM disc in order to activate your own code on COA. If you have XP oem disc from other vendors (not recovery disc), you could use that as well. You could just activate with your product key on COA after finished installation.

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I'm using Lenovo G460, running on Windows 7. Recently my computer has been running pretty slowly so I decided to do a system restore with OneKey recovery 7. I selected the default backup option. However, the backup was stuck at 18% and then a popup told me that there was an error. I couldn't start Windows from there on. I need advices desperately I would appreciate any help. Fyi, I had back up discs(3parts) too, which I tried after the disaster happened but when the system does not recognize my back up discs.  What should I do now? Any options other than bringing my laptop to a repair shop?

Answer:Recovery disc not working, default recovery in OneKey Recovery does not work too

Hi helpmeleh,
Welcome to Lenovo Community Forums!
Can we first check if the disc will load,
   Here's how.
      Make sure that the First DVD is in the computer,
       Turn OFF the computer, Turn it Back on and start tapping F12 to pull up the Boot selection Menu.
       Try selecting the CD/DVD and press Enter.
        See if this will let you load the CD and load the recovery.
If it will not push either,
A recovery CD from Lenovo Support center may help but before going with that option, You might want to have the HDD checked, Because the HDD slow read .write and a Recovery from OKR that gives an error is a symptom of an HDD failure.
If the computer still loads the old OS you can download a Lenovo Storage Test
or If the computer cannot currently load an OS you might want to bring the HDD to a local Technician to have it checked.
If the HDD is proven Defective then it needs replacement,
If the HDD is still OK then you can call Lenovo technical Team and ask how to obtain Lenovo CD. Fees may apply
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified ... Read more

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Just the other night, my laptop was still working fine. The only systemchange I made was installing a program to read .djvu files.
Now my computer won't start anymore. it just says:

windows fail to start. A recent hardware or software change might be the cause. to fix the problem:
1. Insert your windows installation disc and restart your computer.
2. choose your language setings, and then click "next"
3. click "repair your computer"

if you do not have this disc, contact your system administrator or computer manufacturer for assistance.

file: \Boot\BCD
Status: 0xc000000f
info: an error occured while attempting to read the boot configuration data.

I do not have the windows installation disc, as it was not supplied when I bought the laptop.
however, I have recently made a recovery dvd. The problem is, only by pressing f12 during start up and then selecting the dvd to boot from, will the recovery start. TOSHIBA HDD Recovery Utility screen does not appear automatically during startup of the computer. however, via the f12-boot way, no options are presented. I cannot select any option to recover just the c partition (no menu appears like I have seen in many tutorials with the 3 options: ) . It will erase my entire HDD.
Help please. I do not want to lose all the data on my other partitions. I'm scared :(
many th... Read more

Answer:Satellite L500 serie. No recovery menu. no option to restore just C.

> I do not have the windows installation disc, as it was not supplied when I bought the laptop.
The disk was not supplied because it was possible to create an recover disk using Toshiba recovery disk creator software which was available on the HDD!

The Toshiba recovery disk is NOT the same like common Windows installation disk!
The recovery disk contains an image and you can just run the recovery disk in order to set the notebook back to the same state like at the first day of purchase. This means, you HDD will be formatted!!!

If you don?t want to lose the file on the HDD, I would recommend booting from a Linux live CD or from WinPE disk.
WinPE can be downloaded and you could create a bootable CD.
Then you could get access to the HDD and could backup the data on external HDD or USB stick.

Google for WinPE or linux live CD to get more details

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Hi. New user to the forum and new owner of a Toshiba.

I am trying to create the 4 recovery discs for my Toshiba satellite L500-12E. Discs 1, 2 & 4 created successfully, but disc 3 failed two times. The message I received onscreen was: Failed to read the following file: F:backslash ZZImg backslash 09753xsp6.swm Error Code: 020150-20-00000000
( I cannot get the computer to type a backslash on this window)

Anyone know of a similar problem or a solution?


Answer:Satellite L500-12E - Error during creating Toshiba recovery disk

Hi Dwight,

Which disks you are using for creating Toshiba recovery disk?

I have good experience with Verbatim DVD-R. Have you tested these disks?

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I have been arsing around with my l500-1dt. I used the shop supplied 32 bit toshiba win 7 recovery disk, but I want to recover back upto 64 bit (originally installed on the latop).

I created the 2 dvds with the toshiba recovery media creator but as my current win 7 32 bit version isn't actually broke, it doesn't seem to want to start up any recovery process when I put the disks in and restart.

I've tried holding 0 to start the HDD recovery too and seem to have the same problem.

Is there anyway to force recovery start up and install 64 bit windows 7?


Answer:Satellite L500-1DT: Force Recovery back to 64bit Win 7 from 32bit


I assume the Win 7 was already preinstalled on your notebook.
So the HDD recovery option should be still available on the HDD? Is it right?
I assume you didn?t change anything on the HDD and in such case you could try recover the notebook using HDD recovery option.

In such case you have to press F8 then you should get advanced boot menu.
Here you have to choose Repair my Computer.
New window will appear and here you need to choose HDD recovery!!!

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When starting 64-bit version of win 7 cmd.exe script faile due to following error
ERROR could not move v:\_IMG\10185xsP*.swm to v:\HDDRecovery\SWImg

Duplicate file of file already exists.

Has anyone had similar error?
This happens when installing Win 7 as a first time startup

Answer:Satellite L500-1DT - HDD recovery Windows 7 64bit installation fails

Which notebook model do you have?
Please send full model name and model number.

You can find it on Toshiba sticker at the bottom.

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This is a detailed bug report so please bear with me.
If you can help, or can confirm you've had the same happen to you, I'll be grateful.

I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.

So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.

It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours un... Read more

Answer:Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop


First of all I have to say that I was able to recover my unit trouble free.
The Win 7 installation went smoothly and everything was installed properly.

Back to you issue:
For me it sounds like something wrong with the installation? maybe some partitions of the HDD were muddled up? maybe the HDD should formatted again and then you should run the recover procedure.
You have to test it?

Regarding the DVD player:
As far as I know there is no DVD player for Win 7 64bit. There is only a update available for Win 64bit. So you will have to install the DVD player for Win 7 32bit version and then to update it using the patch released for Win7 64bit.

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I have windows 7 dual booted with Linux and now the one key rescue button doesn't work. When I press it, it will start to boot up and shows a green leaf background but then will go back to the grub menu. And I tried to create a Factory default recovery disc, but when I try that I get the error "The program cannot find the service partition. This function is currently unavailable." So I tried going to the windows website to download a windows 7 reinstall disc but when I enter my product key it says "The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options." So idk what to do. How do I get a reinstall disc of windows 7? When I search the support site it leads me to calling support and ordering a recovery disc. So I called and the lady said she only does hardware support and what I need is software support which is only open certain hours. So is the only way to get a reinstall disc to call software support? And I read in another thread saying if the onekey button doesn't work then the recovery disc won't work either, is that true? Will the reinstall disc I get from calling support not work because the onekey recoery doesn't work?

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My pc start acting up after i made a system restore.For exemple i cant use the fn key function.

Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.

I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
Can someone help.

Thank you in advance for your help.

Answer:Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

Is this the first time you try to create recovery discs?

How you have created 2 discs if the Toshiba recovery disc creator starts with error?

Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
I don?t think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

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Hi all, just tried to launch recovery media creator on the Toshiba board and the following ERROR CODE: 0d00f6-49-00000015 appears.
This goes after a few clicks on the mouse and the program starts.

Any ideas how to mend this?
Operating system is Windows 7 64bit my new shinny laptop.

any help would be great.

Answer:Re: Satellite L500 - Error appears if I start recovery disk creator


You used not compatible disk!
You have to test different DVD from different manufacturers.
Not all DVD from different manufacturers are compatible. There are big differences between the brands? So check and try other DVD

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I bought a Toshiba Satellite L500-1XD laptop from an Argos store in August. Soon after I got it it occasionally restarted itself and displayed the blue recovery screen saying the laptop has recovered from a hardware failure. This has become more frequent recently and it often shuts down, displays blue screen, restarts and does this over and over again.

I have not installed many new programmes on the laptop and have installed all updates. I have removed any programmes I did install with the exception of Microsoft Office.

Another thing that might be related if that when the laptop starts up it says the Toshiba Service Station has stopped working and tries to check for a solution to the problem.

I would any appreciate any advice on how I could perhaps remedy this

Thanks in anticipation

Answer:Satellite L500-1XD constantly restarting & displaying blue recovery screen

Hi katrina_1,

That means the preinstalled Windows version is still installed, right?!

Well, I think it?s hard to say why it happens? It could be a software or hardware malfunction. Both could be possible.
The most reasons for blue screens are drivers or hardware itself? Are all devices installed properly in device manager or do you see yellow exclamation marks?

In your case I would try to reinstall Windows. Maybe it?s only a software or driver issue?
Furthermore if you have installed two RAM modules, test it with one module only. You can also use ?Memtest86? or another RAM diagnostic tool to test the RAM modules for failures.

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Dear All,
I need help I have Satellite L500-1GJ windows 7 home Premium. With recovery CD I installed OS but after complete installation my laptop screen shows with lot of rectangular dots on the screen and freezes , I tried many times and it comes to the same problem. Find attached screen shot.

Thanking you.
Best Regards

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My PC keeps getting slower and slower and I want to do a full clean reinstall because I think that will make it fast enough again for me for another few more years.
My PC specs:
-250 GB HD Maxtor 6L250R0
-1 GB memory
-original Windows XP Media Center Edition with SP3

The HD is divided into a C partition of 15 GB with only XP on it, everything else is installed on the D partition. On the new install I would like to make the C partition slightly bigger (25-30 GB).
The only part that has been replaced so far is the power supply block.
So yesterday I put the recovery disc (RD) in the DVD drive and tried to boot from it. After a few seonds in this process I get a BSOD with the following message:STOP: 0x0000007B (0xF7A2A640, 0xC0000034, 0x00000000, 0x00000000)
To protect your PC the setup has been stopped.
If you keep on seeing this message try and do the following:
-check for viruses
-remove any newly installed HDs or controllers
-check HD to make sure it's properly configured and terminated
-run CHKDSK /F to check for HD corruption and restart your PC
I have already done some searching on this type of error and it appears I'm not the only one that has it. Tips to solve this include running the already mentioned CHKDSK /F or /R (both of which I have done already) and changing some BIOS setting about SATA/IDE. I looked into BIOS and as far as I know everything seems to be fine there, but I'm far from expert on this matter. Also I know my PC is completely free of viruses or ... Read more

Answer:XP: 0x0000007B error while using recovery disc for reinstall

Good morning .
As you noted, STOP 7B errors are quite common when users are trying reinstalls.
Did you change the first boot device in the reflect the optical drive?  What is the second boot device refflected?
System manufacturer and model?
Did you make your recovery disk...or did it come with the system?

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I used the toshiba recovery disc for my laptop and after gettig to 33% I get this message:

"[Error: 23] C:\Widows\winsxs\x86_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.0.6000.20500_noe_6cd1759be0 c402d4\drmmgrtn.dll

Error restoring image

Data error <cyclic redundancy check>

ERROR Imagex could not apply VISTA F:\05468XSP.swm Index 2 from ODD to C:\!

press any key to continue"

Any ideas on what I can do to fix this?

Answer:Equium L40 10Z - Cannot reinstall vista using recovery disc

Such issues cannot be fixed.
Problem is that nobody of us knows for sure why this happened. I presume there is some problem with recovery image.
Have you created it alone?
Do you use it for the first time?

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After some diagnosis, I'm working on the assumption that the hard drive in my 2 year old laptop is very sick, and I'm going to replace the HD to see if this solves things. The laptop came with OEM XP home edition installed for which I have the key code, but I don't have a recovery disc, and I can't access the sick HD's recovery partition to make a copy. I do have an XP media edition recovery disc from my other PC. If I install this will I be able to authenticate windows using the laptops product key, or will I need to borrow an xp home recovery disc, or even buy a new OS?

Answer:reinstall xp home using xp media recovery disc?

you seem to have slipped down a few pagesnot sure about this but well bump you up,someone should be able to help good luck.

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I am about to attempt a reinstall using the recovery disc that came with my PC 4 years ago.Can anyone point me in the direction of an easy to follow idiots guide.(The manual that came with my Medion PC is basic - to say the least,"Beware all data willbe erased, You will need to enter the Product Key"!!

Answer:Clean Reinstall of XP Home from recovery disc.

click herethis may help,good luck..

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A while back my secondary pc with windows xp home (without any service pack) broke.

The problem was that the system was not responsive enough, filled with rubbish and probably sh1tloads of trojans and the sort, from a time when I was useless with computers. I left the computer in the corner for a while and replaced it with a vista laptop.

After a while with the laptop, I decided that I still needed the desktop as well as the laptop was a shared pc and I needed the pc a lot. I got the desktop up and running. I decided it would be a good idea to reinstall windows xp to get rid of all the problems. I stuck in the restore cd. It wiped the hard drive and then couldn't continue, because I needed to insert a second disc, which I had lost. So now I'm stuck with a pc with nothing on the hard drive and a spare licence key.

Long story short, I have a desktop pc, with a wiped hard drive, a spare windows xp home (no service pack) licence key, and I don't have a restore disk or a windows xp boot disk.

What can I do?

Also, pleae note that I am not in the position to borrow an installation disc off a friend, etc.

Answer:Need to reinstall windows xp but recovery disc is broken

What brand and model PC?

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Hello all,

I have a Sony Vaio VPCEC4SOE I bought cheap - needs a new screen.
After purchasing first thing I done was a Reinstall of windows using F10 on boot up and following instructions.
However after all finished Task manager showed 90+ processes at idle and the amount of bloatware was more than I had ever seen included with any PC.

So, Made up a Windows 7 Install disc as I wanted to go for a totally fresh install. Once installed it asked for product key - I checked underneath and half of the sticker is missing (I know I should have checked before hand!) Plus thinking about it after I really don't think the product key can be reused even if it is on the same machine (can someone confirm?)

I now have a nice clean operating system, but no product key, that will self destruct in 27 days!
So I would like to return to VAIO factory state. I have checked and recovery partition is still there and intact - 13gb, but how can I reinstall from this partition? F10 now does nowt on boot up.

Thanks in advance,

Answer:HELP - Reinstall from recovery partition.

You can try setting the Recover Partition as the Active instead of the Win 7 partition. Then when you boot, the Recovery partition should boot.

You can do this from Disk Management.

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Hi all,

I have been trying to creat recovery discs for my L300 but after a 1-2 mins the programme stops and says "please check if the disc is scratced or dirty, if so, try again with a new disc" error code 0E01B5-26-2A030C00,

I have tried this lots of times with lots of different DVDs over the past few weeks but this keeps happening!

The machine is only a few weeks old and running Vista home premium any advise please as Im stuck.

Thanks for reading.

Answer:Satellite L300 - recovery disc creator error - disc is scratced or dirty

Hi mate

I think you used simply not fully compatible and supported disks.
In my case I couldn?t create the recovery because the CD/DVD drive was not able to handle it.

Fact is that many CD & DVD disks supports different standards and properties and in many cases the CD/DVD drives have many difficulties to handle the different disks.
I think you should simply test some DVD-R disks.

I uses DVD-R and was able create the recovery disk.

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Hi Everyone,

I Want someone to help me step by step in FORMATING my C drive and how to

reinstall windows 7 again with the help of recovery disc.

my computer was formated and windows were reinstalled but it was not done by me.

please tell me how to do .I have the recovery discs provided by the hp laptop company.

SO pLEASE guide me
i have windows 7 home premium 64 bit.My device is HP DV6 6121tx

Answer:Want to Format C Drive and Reinstall Windows through Recovery disc

Look in the Tutorials.

Clean Reinstall - Factory OEM Windows 7

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Hi guys,
My problem is that my hard drive is faulty so I managed to image only the recovery partition to another new hard drive.. now I'm trying to boot to that recovery partition but can't.. its an HP PRESARIO V3000..


Answer:Reinstall windows using the recovery partition

Hello mate.

I know this isn't what you are asking but if you can find any Vista disk, you could use the info in the tutorial at the link below to unlock the installer so you can install the same version and use the activation key on the sticker attached to the PC to activate.

Look at the last couple posts in the tutorial.

Windows 7 Universal Installation Disc - Create

Activate Vista Normally and by Phone Activation

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I have a Dell XPS laptop. I reinstalled windows a weeks ago using an oem disc. Since then i have notice my sound sometimes stops working. I would like to reinstall to factory. I booted and pressed f8 then clicked repair windows. At the repair menu the dell factory reinstall option is missing. My recovery partition is still on the drive.

Answer:How do I Reinstall Windows from a recovery partition?

Is there no Dell Recovery Tool listed using the method you just described? It appears you are attempting to do everything correctly.

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Hi all,

First post! I've often referred to the forum for assistance with little niggles, but now I've got one that is really winding me up - and it's winning! Grrrr

Ok, tech stuff;
Using a laptop, win XP, Sony vaio VGN-FS115B
Acronis True Image installed last night on 15 day free trial.

Trojan Horse has caused huge permissions problems within even basic windows apps, such as notepad,
Drive(s) too cluttered and want to get rid of recovery partition to add space

Burn copy of recovery media and backup data, then format and restore using recovery media.

Sounds easy right? I spent lots of time and disks last night trying to burn recovery media using the recovery tool. Failed miserably. Went out today and bought different brand of media (using DVD-R disks). Started burning media today and after the first cd completed, the program locked up and shut down. I have a completed application recovery cd, but to now burn the system recovery cd I need to start from scratch and burn another app cd and hope it doesn't do the same thing as first time.

As an alternative because the software has been so poor so far, I thought I'd download Acronis and image the recovery drive itself. I did this and have a .tib copy of the recovery partition on a DVD.

The thing I'm not sure of is;
If I were to burn an Acronis Bootable media disk, would I then be able to insert the partition image cd and get it to restore from that? Or is the logistical probl... Read more

Answer:reinstall using recovery partition and Acronis

Most of what you ask is possible, but why would you do it that way?

I'm a bit confused. You have a .tib backup and a recovery CD? You need only boot from the CD, set up the parameters, remove the CD, and then insert the DVD with the .tib file.

Yes, you can mount the image as a drive in Acronis, but what then? I don't understand why you would burn system files since there is no way to restore those anyway.

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Have a 64 bit HP Pavilion Home Premium desktop that has become corrupted and we'd like to get it back to factory settings.

I can use F11 to access System Recovery, and the first step is formatting the hard drive. It stays on that screen for at least 15 minutes with the completion pct never moving off 0%. It eventually errors with a 1002 msg, saying I should contact HP for support. Right!!!

If I use a Vista 64 CD (not from HP - an iso image I downloaded and burnt using another computer), I'm on the green and blue Vista screen (after I press any key to boot from CD, and after it finishes loading Windows) for just over 8 minutes (I actually timed it - twice) with no writing or images on the screen - just a cursor, before it gives me a BSOD
STOP: 0x01

Answer:Cannot Reinstall from Recovery Partition or Disk

That error is related to either bad memory or problematic drivers. Considering that it happened with a installation disk I'm inclined to think memory I suggest that you test it with memtest: Memtest86+ - Advanced Memory Diagnostic Tool

Run it for at least 3 passes.

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I have an Asus laptop with win 8.1. UEFI BIOS. The C drive partition is corrupted with hardware errors. (I used a Linux live CD to test.) it won't boot anymore. The recovery partition is intact however and I could make a copy of it. I didn't make a recovery USB or DVD, sadly. I have a new drive, and would like to use the recovery partition or a copy of it to install and activate Windows on the new drive. I have a spare large USB drive and other computers available. Can this be done? I'd like to avoid days of delay by ordering recovery media from Asus. Seems like what I have ought to be enough...

Answer:Reinstall to new drive using recovery partition

Originally Posted by goberbrunner

I have an Asus laptop with win 8.1. UEFI BIOS. The C drive partition is corrupted with hardware errors. (I used a Linux live CD to test.) it won't boot anymore. The recovery partition is intact however and I could make a copy of it. I didn't make a recovery USB or DVD, sadly. I have a new drive, and would like to use the recovery partition or a copy of it to install and activate Windows on the new drive. I have a spare large USB drive and other computers available. Can this be done? I'd like to avoid days of delay by ordering recovery media from Asus. Seems like what I have ought to be enough...

I may have a solution.

can you access the non-damaged part of the disk when you plug it on another PC?

perhaps you can make a copy of the recovery partition in one of your PC

then use the tool ASUS Backtracker.

EDIT: Sorry my bad, as far as i know you cannot see/access the partition as it is hidden, you must unhide it first via command prompt

see these steps, and if you get lost somewhere, ask again here. I can't remember the exact way i did it correctly.
Unhide the Recovery Partition on a Basic Disk with DiskPart. - Default Reasoning

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I recently purchased a used HP DV8125nr laptop. It came with a bunch of junk on the c: drive, so I decided to do a complete reinstallation.

Following a search of HP's support site, I purchased the Documentation and Recovery Kit - R407270-001, which was listed under spare parts for my machine.

I deleted everything off of the C: drive and reformatted it as a single partition.

Starting with the Win XP MCE recovery disk, I installed the entire recovery kit.

It all works fine, EXCEPT I later found that I could not create a set of DVD Recovery disks as there was no D:HP_Recovery partition or files. I also discovered that alot of other things were missing from Start>Programs including:

'Application & Driver Recovery'
'Recovery Disk Creator'
'HP Backup & Recovery'

After a long and tiring net search I concluded that I had somehow missed the option during Win XP install to add a D: Partition.

I obtained partition software, created a 10 GB D:\ partition and named it 'HP_RECOVERY'.

To this point I have been totally unsuccessful in figuring out a way to recreate all HP_Recovery files, get access to all tools and the ability to create a recovery DVD set WITHOUT reinstalling XP and all my applications again.

Does anyone know if there is a way

Answer:Missing Recovery Partition following XP MCE(Pro) Reinstall

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We bought a Latitude E5530 with Windows 7 ultimate (without CD) 3 years ago.
My coworker wanted to install Ubuntu (dual boot) and I believed he accidentally deleted the recovery partition. Now that this coworker left the company, I would like to do a fresh install of Windows 7.
When I boot the computer, I press F8 and select "repair computer". After selecting my keyboard layout and entering my password, there is no option "Dell Factory Image Restore". I can only see "startup repair", "system restore", "system image recovery", "windows memory diagnostic" and "command prompt".
When I go to the Windows Media Backup page, I select "Dell Windows Recovery Image" and when I enter my Service Tag, it said "Recovery image not available for your Service Tag."

What would be the best solution to do a fresh install of Windows 7?

Here are the current partitions:

OEM 39 MB Healthy
OS (c:) 117 GB NTFS Healthy (boot,page file, crash dump, primary partition)
14.60 GB Healthy (primary partition)
165 GB Healthy (primary partition)

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I am confused by what a recovery disc/partition is. It's not an install disc ... or is it (just a OEM-modified one)? Is it a simple clone of the HD/main partition? Is it some sort of self-extracting clone?

My Vaio P isn't going to come with a recovery disc or a recovery partition. I want to create one. Do I do this using something like Clonezilla/Acronis True Image? Will the result be different from the discs that would have come with the computer if Sony/the distributor had included them?

Answer:Creating a recovery disc/partition

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Hello!I need to reinstall Windows Vista on my Dell Vostro. Somewhere along the way, I lost the recovery discs. But, there is a recovery partition on the computer. I have tried F8, F2, and CTRL+F12, none of these allowed me to access any kind of recovery options (or repair your computer). I have done a lot of reading and googling looking for a solution, but I have reached a dead end. Can anyone offer advice as to what is the easiest and most cost efficient way to get this accomplished?Thank you in advance for your help!

Answer:How to access Recovery Partition (No Disc)

Welcome to CH.On first post it is important to provide as much info as possible. Recovery partition methods vary by manufacturer.  So we need to know the make and model of you computer. Is it a laptop? Is it a Toshiba? It makes a difference.The recovery discs for Windows 7 and 8 will attempt to repair the present installation and patch over any bad places in the system. But it does not install additional material the comes for the OEM (Original Equipment Mmaker). That material, if present, is in the recovery partition.What I mean to say is that the recovery partition is not a standard module of Windows. It is an option offered by the OEM.If you have made radical changes to the computer system, the recovery partition might not be available. It is a non-standard partition. Also, extensive damage to the system may make it hard to use the recovery partition. You have to check with the OEM.Also, the version of Windows makes a difference. My remarks above apply to methods used by the OEM. Now here is some more information specific to Windows Vista. But I have not tried it and do not know if it works in all cases. author speculates that it should always work. But he did not prove it.Quote... To make matters worse I didn?t have the recovery DVDs for the laptop. Thankfully, after hours of Goggling and a lot of swearing and frustration I came across a method in an article. This method s... Read more

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I have a D: recovery and also created a recovery disc when I first set the PC up, Now would the recovery disc have the drivers etc from that point? And Is the D drive for conducting a recovery or can I do a reformat from there when I want to reformat?


Answer:Recovery partition and disc question

Hi Matty,

The recovery partition, or recovery installation DVD/CD, will format the hard drive and restore your computer's Vista installation back to the factory defaults like it was the first day you turned it on.

However, you will probably still need to manually update the drivers to the latest versions since then.

Hope this helps,

3 more replies
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I have dell inspiron 3542 laptop. Hard drive was crashed, I bought new drive but its blank. How to reinstall windows 8?
I don't have any recovery disc.
Please reply.
Rc chat

Answer:Reinstall windows 8 after replacing hard drive / no recovery disc

Create Media site--

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I have a T61 and had a problem with trying to reinstall the OS (Vista) from the recovery partition. Lenovo was nice enough to send me "Recovery CDs." However, while I was waiting for them, I needed to use my computer so I made a partition and loaded Ubuntu. The problem is that it looks like if I use the Recovery Disks, I will be forced to wipe out the partition that has Ubuntu on it. I spent a lot of time installing Ubuntu and I like some of its features and I don't want to loose it. I would like to set up a duel boot on my machine but I don't know if its possible with out installing Vista and loosing everything that I've done, then partitioning again and reinstalling Linux. Question: Does anyone know if I can save my partition and at the same time recover Vista with the CDs on only the other partition? Any help would be on this would be great. Thanks. Elias

Answer:Recovery Disk reinstall with Ubuntu partition

Did you find a solution to this? I'm contemplating just making a backup image of Ubuntu and restoring that to a new partition.

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Hello everyone

I purchased a Lenovo laptop with Windows 8 Pro preinstalled. It came with 500 GB HDD. I changed the DVD Rom with SSD/HDD tray to use for additional drive. I put an SSD in there and installed Windows 8 on it using a USB Recovery Drive, which I don't have anymore. So my current setup looks like this:
After upgrading to Windows 8.1, the license of some software I'm using got messed up and I couldn't manage fixing it, so the only option I've got left is to reinstall/reset Windows. But since the Recovery partition is on another drive, when I go about creating a Recovery Drive, the option "Copy the recovery partition from the PC to the recovery drive" is greyed out. I've got stuff on my HDD, which I can't currently backup so I don't wan't to format that drive. I'm perfectly fine with formatting the SSD, that's what I want.

What's your suggestion, how can I reinstall/reset my Windows? The only option I see is to install Windows on the Hard Drive (by doing a backup and formatting it first), and then create a usb recovery drive and reinstall again on the SSD, but that's a lot of hassle and I'd need to find an external hard drive for the backup.

PS: Don't know if it matters but I intentionally left the Hard Drive in the original bay (as Disk 0) because of the better protection against falling compared to the added bay in place of the DVD drive.

Answer:Reinstall Windows, Recovery Partition is on Another Drive


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8

You can make a Microsoft Recovery USB Drive
Recovery Drive - Create with USB Flash Drive in Windows 8
Deleting the Recovery Partition is NOT RECOMMENDED

I personally DO NOT RECOMMEND using this METHOD above, as of the ERRORS you may receive below with the Microsoft Recovery USB Drive.You would be best off using the OEM manufacturer's Recovery DVD's or Recovery USB drive.

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
You can Order Lenovo Recovery Disks from here:
Lenovo Support - Home (US)
Click on Parts & Accessories.

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Hello.I got this PC from my work. i was told i ran win7. later found out that from new it was installed with win7 pro, but was downgraded to XP and the recovery partition was erased, so now i cant reinstall win7! as promissed!!On windows home page, I was told to contact HP, because win7 was installed from factory HP. What do I do from here, any solution?? I have the Win product key for the win7 previus installed.. Best regards Jesper Pedersen

Answer:reinstall win 7pro witout recovery partition

Hi: If you live in the USA/Canada, call HP at this number and order a set of W7 Pro 64 bit recovery disks. 1-800-334-5144 Have the serial # of the PC handy to give to the customer services rep. A set is around $10 delivered via 1st class mail. If you don't live in the USA/Canada, call the HP business pc support number for the country you live in. I have an old phone directory below.  I have no idea what numbers are still valid. Alternatively, this site claims to have genuine, unadulterated W7 ISO files for download. Click on the link labeled Windows ISO Downloader.exe You can use either the: Win 7Pro SP1 or the (Retail version, but the OEM key on your PC's case will work with it) Win 7 Pro SP1 COEM (This version would be for what HP would have used--System Builder) N is for European Union countries. K is for South Korean markets. You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.

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I've wasted an inordinate amount of time trying to repair Windows Updates, so I think I'll bite the bullet and do a clean install of the Creators Update.
At the same time, I thought I'd be as well getting rid of the recovery partition. The laptop came with 8.1 so I'm assuming there's little point keeping it. I've already downloaded all the drivers from the manufacturers website.
This is the first time I've carried out this sort of operation on a laptop, so
is there anything I need to extract from the recovery partition?

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I have a Lenovo X1 Carbon which I installed the Windows 10 Technical Preview on. In doing so I formatted the entire hard drive so that I don't have the recovery partition as well. I now want to reinstall the Win 8 Pro OEM which it came with. However I do not have any recovery media / partition. The product key is also not on the device, although I understand it is embedded in the BIOS. Can anyone please advise? Any help would be greatly appreciated. Thanks for reading.


Go to Solution.

Answer:Windows 8 Pro OEM reinstall - No recovery partition / disk

Good day and welcome to the community.
To return to the factory-delivered state, you'll need to contact Support (info below) and request recovery media. There may be an associated cost.
United Kingdom

THINK-branded products
English 03705-500-900 ( local rate) (Standard warranty support)
9:00 - 18:00 Monday - Friday

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I've wasted an inordinate amount of time trying to repair Windows Updates, so I think I'll bite the bullet and do a clean install of the Creators Update.
At the same time, I thought I'd be as well getting rid of the recovery partition. The laptop came with 8.1 so I'm assuming there's little point keeping it. I've already downloaded all the drivers from the manufacturers website.
This is the first time I've carried out this sort of operation on a laptop, so
is there anything I need to extract from the recovery partition?

Answer:Laptop recovery partition + reinstall Windows 10

If you have all your drivers and don't need any of the manufacturer's bumf then no. You most probably wont need any of the drivers you've saved but a good move though. Might be easier if you have the OS on a DVD, if your laptop has an optical drive, but a bootable flash drive works. This tutorial is good , especially the section that shows Custom: install Windows only (Advanced), then delete all partitions until you have one unallocated space.

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Hi, I was just wondering if this would work. I am installing a bigger hard drive in a notebook that is 3 yrs old. It has a recovery partition. Is it possible to put in the blank new drive, Boot with UBCD4Win and create a new partition same size as the recovery partition on the old drive, then copy the recovery image to it from the old drive connected via usb drive adapter. Then remove old drive and boot up with xp cd and reinstall xp
fom it? I hate reinstalling from cd then trying to hunt down all the drivers, we don't have the drivers cd anymore. Or is there a easier way?

Answer:Move recovery partition to new drive to reinstall XP?

Probably not, there may be a an entry for it in the MBR that would also need to be copied.

In any case, why don't you just image the drive from the old one to the new one? Many hard drives have utilities that you can download from the manufacturer's website to clone a drive, not sure how many of them work with a USB connected drive but worth a shot. Or try a free utility like this:

2 more replies
Relevance 83.23%

Hi, I was just wondering if this would work. I am installing a bigger hard drive in a notebook that is 3 yrs old. It has a recovery partition. Is it possible to put in the blank new drive, Boot with UBCD4Win and create a new partition same size as the recovery partition on the old drive, then copy the recovery image to it from the old drive connected via usb drive adapter. Then remove old drive and boot up with xp cd and reinstall xp
fom it? I hate reinstalling from cd then trying to hunt down all the drivers, we don't have the drivers cd anymore. Or is there a easier way? :confused

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Following serious problems with Norton Goback that suddenly asks me to reinstall the program but being unable to recover my NORTON password, the registry became corrupted. Unable to reboot.. I was wrongly advised by Norton technicians to first use recovery console, that was a bad idea with an OEM platform. windows created a random password and could not use this feature afterward. then they asked me to manually modify the registry beside many other attempts..
To make a very long story short. I am unable to boot, the computer freezes on windows logo even in safe mode. recovery console was out of question because of a corrupted password (OEM) .
I attempted to manually replace all the win32/config/system files...SAM, DEFAULT, SECURITY , PROGRAMS AND SYSTEM with the windows repair files unfortunately the backup system file was also corrupted for some reason...
I have tried alls tricks possible including reinstalling windows with recovery disks but they appeared to be defective.

Placing this drive as slave into a second computer I was able to extract files from the hidden recovery partition in boot drive.
a 5.36 GB partiton (see content description below )

(they are also saved in a slave disk on a second computer)
I tried to copy them on a clean boot drive but was unsuccessful.
this is the detail of my boot.ini file from that hidden recovery partition,
it shows partition 1....

[... Read more

Answer:need to reinstall windows XP sp2 using hidden recovery partition

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i have a 3-part newb question for you all cause i have no hands-on help & the opinions on the internet are conflicted & confusing.. plz bear with me:

im buying an Asus laptop, and from dozens of reviews ive read about Asus laptops im assuming it will come with a partitioned HD..
in the aforementioned reviews, all of the owners said that they had 'un-partitioned' the HD first thing, and the most persistent quote was: "Partitioning can waste space and even decrease your hard drive's performance. So why would you ever bother?"

also, the particular Asus im buying apparently has no Recovery disk.. it rcvd 5/5 in reviews, but the reviewers added a comment that they had to burn DVDs as recovery disks when the pc arrived.. so, it seems i will need to burn a recovery disk(s) of the OS [which ive never had to do & kno nothing about].

last thing is that along with 'normal' use, i will be doing lots of medium-core gaming, so my questions are:

1. shld i 'un-partition' my new laptop?
2. and, if so, do i burn a Recovery disk before or after i do this?
3. and lastly, is making a Recovery disk something a newb can do easily?

im sorry for my ignorance.. i cant believe how dumb i sound.. i wish i had a 4th grader here to help me

Thanx for your time!

heres a link to the new Asus:

Answer:3 newb questions re partition & recovery disc

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I would like to create recovery disc from hidden partition. Is it possible to leave unnecessary software or I have to burn the whole partition? Thanks in advance! 

Answer:T61 Hidden partition and creating recovery disc

I would like to have the minimum number of DVDs. Can I use 1XDVD DL instead 2xDVD for Vista?

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My notebook came with a partitioned hard disk, drives C and D.

After formatting my hard disc using the product recovery disc that came with my computer, I did not get any option to partition the HDD, only to allot the 1. 46 gb for some recommended backup, and the rest became drive C.
Drive D disappeared. Now when I put ant flash drive into my notebook, it reads as drive D.
Can you please help, I need to have my hard disc partitioned into drives C and D, and the flash memory can be any subsequent letter.

Answer:Partition on HDD disappeared after formatting using product recovery disc

Hello Richard

Is it so complicated to tell us which notebook model you have exactly?
Anyway, when you use Toshiba recovery you cannot loose partition. after using recovery media you will have ?factory settings? and the HDD structure will be the same as on first day.
Something like this is definitely not possible.

>I did not get any option to partition the HDD
This option doesn?t exist. On some older notebook models there is just one option available ? to set first partition capacity.
After first start you can go to HDD management and ?activate? second partition. That?s all!

Please tell me which notebook model do you have then I can tell you more about partitions.

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I have successfully created a Start Recovery Disc, but there suppose to be 4 discs total, right??How do I create other 3 discs?? Disk 1Name: Start Recovery Disc.Description: This is a bootable disc that will start the recovery process.Marked as: 1.Quantity: One (1) disc.Disk 2Name: Operating System Recovery Disc.Description: This disc restores the Windows Vista operating system.Marked as: 2.Quantity: One (1) disc.Disk 3Name: Applications and Drivers Recovery Disc.Description: This disc restores the software that was preinstalled on your computer.Marked as: 3.Quantity: One or more discs with this title, depending on computer model.Disk 4Name: Supplemental Recovery Disc.Description: This disc contains additional content, such as updates to the software that was preinstalled on your computer.Marked as: 4.Quantity: Varies by model. Not all computer models require a Supplemental Recovery Disc, so you might not have this disc in your disc package. If your computer model does require a Supplemental Recovery Disc, you might have one or more discs with this title. 

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