Computer Support Forum

Satellite L350 Lost DeskTop When Made Recovery Disc's

Question: Satellite L350 Lost DeskTop When Made Recovery Disc's

Have Satellite L350, computer been working great until I decided to back up Toshiba Recovery System on DVD Discs. Screen kept going white, protection off and could not get back my desk top icons...nothing... could not even shut down computer.
So..after taking myself offline, I did a complete start up which worked. Went back online and found my McAfee had disabled itself, was not protected...reinstalled it...all seems well for now.

BUT! the ? is 'What went wrong' ? Been reading the users manual...worried that I shouldn't have been online to copy backups?

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Preferred Solution: Satellite L350 Lost DeskTop When Made Recovery Disc's

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Answer: Satellite L350 Lost DeskTop When Made Recovery Disc's

>...I decided to back up Toshiba Recovery System on DVD Discs
Can you please tell me how you have done this?

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Is there someone who can tell me why I got two recovery discs?

On disc one there is my Vista recovery with all drivers, after installation the system don't ask for the second disc. All works well.

I just want to know where the second disc is for. It?s a Satellite L350-144

Answer:Satellite L350-144 - Second Recovery disc

Maybe the second disc has the Applications and Drivers? Or its another Operating System such as 64bit Vista?

What does it say on the Disc label?

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I purchased recovery disc for my Satellite L350-370 followed start instructions program now stopped at "waiting for odd to become available" .prior to this the odd has worked perfectly.

Laptop will not switch off now and no keys work .

Help!!!

Answer:Cannot use recovery disc for Satellite L350

I really don't understand what happen there. I used recovery disc numerous times and I?ve never saw such message.
Set BIOS to default settings and restart your notebook. When notebook starts and you see Toshiba welcome screen press F12 several times to enter boot menu. When boot menu is shown on the screen put recovery disc into optical disc drive. After doing this choose CD/DVD drive and press ENTER. What happen when you do this?

ODD should start to read recovery disc and you should see the recovering menu on the screen.

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I have a Satellite L350 and need to put it back to the original settings. I have created a recovery disc but not sure what to do from here.

Answer:Satellite L350 - How do I use my recovery disc?

Before to start a recovery process, backup all important data. The,, enter Bios (F2 on startup) and set cd/ddvrom as the 1st boot device. Press f10 to save and exit. Insert disk and restart the laptop. Then, follow onscreen instruction and that's all. Note, during recovery process your laptop will restart for many times :)

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Hi,
I have a fairly new Satellite L350 (5 months). I recently discovered a trojan attached to program files for AVG software. I got rid of the trojan, did a restore to date before loading AVG in hopes that my system would go back to normal. It still continues to be slow, explorer keeps locking up and all sorts of quirky things keep happening! Yikes.
I have the Recovery and Application CD that came with my laptop. Should I use the Recovery CD or should I try to just repair by using the F8 option? And if I use the Recovery CD what files will I lose, normally? I tried to search for a list of apps that are on that disc but found no info??

I have spent most of the day saving all my files on disc. I will lose some paid downloaded programs which I am willing to sacrifice if I can get my computer to love me again!!

Any advice would be helpful.
Thanks

Answer:Satellite L350: What is better choice: Recovery disc or F8 repair?

>Should I use the Recovery CD or should I try to just repair by using the F8 option? And if I use the Recovery CD what files will I lose, normally?

I would recommend using the Recovery disk because the Recovery disk would format the whole HDD and will set the notebook to the factory configuration.
If you have some viruses on the HDD then the HDD format might be the best option in order to remove all the Trojans and viruses.

Greetings

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I'm eager to set win xp instead of current vista on Satellite L350 -17Z because some soft is not stable and faults, while under xp on desktop I had no problems. XP Compatibility mode doesn't solve this.

So I decided to do it in a cruel way as a notebook is new and hdd nearly empty, besides I have got used to xp. Still I tried to make a recovery, using TOSHIBA Recovery Disc Creator.

But?*during burning DVD there is a fault and message about some problems with calibration. I tried few disks - same result.

Answer:Satellite L350-17Z: Recovery disc creation issue - problem with calibration

Hi Snen,

It would be interesting to know what CD/DVD drive you have. Maybe you should try to update the firmware of the drive. For some Toshiba and Pioneer drives the website shows a firmware update. It?s worth a try!
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

And what kind of DVDs you are using for creating a recovery disk? I have good experience with DVD-R types and I use it from Verbatim.

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Hi there, my son has lost recovery disc 1 for his Satellite P10.
We have got disc 2 (drivers) but not disc 1.

Where can we obtain another recovery disc 1. and what will it cost approx .

Message was edited by: merdat

Answer:Re: I lost recovery disc 1 for Satellite P10

Hi

Usually you could order it from the ASP in your country but I?m not quite sure if you will be able to order such disk because the P10 is an older notebook series and possibly the recovery disks are not more available for this model.

However, you should contact the ASP in your country to get a confirmation.
Maybe you are a lucky man and the CD is available.

Good luck

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Hi!

I have somehow managed to misplace my recovery disc.
Does anyone here know how or where i could get a new one, i could even download the needed software and burn the dvd myself if that would be needed.
I just really need to clean up my pc.
Hope someone can help out :)

+Best regards Johan.+

Answer:Satellite A100-756 - Lost my recovery disc and need a new one

You should contact an ASP. They can order a new recovery disk for you.

http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

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hi

I have purchased a new latop (toshiba satellite) windows 8 original pre-installed,
however, I wanted to repartition my hard disk and without paying attention I have deleted the recovery partition, as a result, the laptop could not boot.

So I asked a professional if he could get my laptop to its original factory condition as it was when I bought it (with windows 8 original pre-installed ...) in order to sell it later, and he told me that's impossible since I don't have the recovery disc ,and the only way to get it work is by installing windows 7.

I've poor knowledge in computer staff that's why I had not make a copy of a recovery disc.

Now, as I'm planning to sell my laptop, I'm wondering if there's a possible way to sell me the recovery disc that allow me to backup my laptop to its factory condition (with original windows 8 pre-installed and pre-loaded software of course), and the estimated total cost that I will pay.
p.s:

*My laptop information is:
*SATELLITE C855-1V9*CORE I5-3210M*2048MB 1600MHZ*500G HDD (5400RPM) SATA*39.6CM TRUBRITE HD LED*DVD-SUPPER-MULTI DRIVE*COLOUR: LUX WHITE PEARL*BLUETOOTH /W- LAN (802.11B/G/N)*WEB CAMERA*MS WINDOWS 8

I have also: product code, serial number, LAN MAC, WLAN MAC
Eather way, thank you for your support... looking forward to hear from you soon

happydz

Answer:Lost Windows 8 Recovery disc for Satellite C855-1v9

Hello

You can order original recovery image on https://backupmedia.toshiba.eu/landing.aspx
Using this disc you can install original recovery image and your notebook will have factory settings again.

If you have more questions please feel free to ask.

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Hi,

My hard drive died (completely) 3 days out of warranty.
Recovery discs didn't even load, all i had was a black screen and a mouse pointer.

So i bought a new hard drive. Problem i have now is how do i install Windows on the new disc.
What do i need to get from Toshiba?

Obviously i've paid for Windows Vista when i bought the laptop so i'm a bit confused about what to do next.
Will a restore disc work on a completely new drive?

Thanks in advance

Answer:Satellite L350-235 Will a restore disc work on a completely new HDD?

Hi

The Recovery disk didn?t not arrive with the notebook because you had a option to create one using the preinstalled Toshiba Recovery Disk Creator.

Now you need such disk which can be ordered here:
https://backupmedia.toshiba.eu/landing.aspx

Boot from this disk and follow the instruction in the screen.
The recovery disk will work with new HDD too!

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Can anyone help I am using a Toshiba satellite L350
I am trying to burn a DVD using Windows DVD maker .This is the fourth one I have made and the previous ones were all OK .

I cannot burn the DVD, I have tried two different types of disc , and made about 10 attempts today.
When I try to burn it starts OK then I get to about 34% and get an error message

I have had two different error messages , One says '' Cannot create the DVD unspecified error. ''
The other one says '' Cannot create DVD Catastrophic failure ''

Answer:Windows DVD Maker, unable to burn Disc - Satellite L350

If you try to burn a previous project (one that worked before), is it successful?

Maybe there is a problem with the current project, or you need to update the DVD Maker software

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Hi

As above since updating the Bios to 2.1 the latest i have lost numberpad functionality and no the one on the right side as if it was a proper keypad.
The keys above work i.e delete scroll lock etc.

The numlock light does not come on but it does if i enable number keys on the main qwerrty section.
Is their anyway to reload the bios it wont let me as i have the latest or downgrade cant be like this till anothrer update.

By the wy am running windows 7 any info would be greatly apreciated thanks

Answer:Satellite L350 Updated Bios to 2.1 and lost number pad

anyone

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There's a problem. Windows isn't running any more, but we can't repair it because we can't find our recovery cd/dvd.
How can we get it now?

Answer:Recovery installation on Satellite L350-12C

Can you start HDD recovery installation following instructions on
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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I bought a brand new Acer Aspire xc600 today and it had win8 installed. First thing me and my husband did was to try to install win7 (as we dislike win8 for many reasons)... When it didnt work with just putting in the cd and install, we (stupidly without making recovery discs as we thought we would never need it) formated the drive and made it completely clean before installing win7 (which works now). This means we have no win8 recovery disc or E-recovery management program and therefor cant do factory reset and return this piece of crap pc... (We play world of warcraft and my 7year old pc has only been updated once when it comes to graphic card to geforce 9800 and still perform better outside the game).

The performance test of the whole system give the graphics a lousy 5.0 which is worse than my husbands 3yr old graphic card as well! Only numbers that have increased is the RAM and CPU.

I feel disappointed as the graphics card should be better than mine or my husbands and have better performance even if its the "laptop sized card".

So to the issue, is there a way we could restore/reinstall the computer to factory settings with win8 and Acers drivers as it was when we started it up earlier today???

Please help me,

Answer:No recovery disc made and formated harddrive

Or maybe someone can explain how to improve the quality and performance, we turned of aero and tried to optimize it but nothing seems to help really... The desktop looks somewhat grainy and not really clean and neat as with my very much older PC.

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I've just started a new Sat L350 up and i can't get past the second page which says; media test failure and no bootable device,insert boot disc and press any key.

I've got no disc and i'm stuck,

help!

Answer:Re: Satellite L350: media test failure - no bootable device, insert boot disc

Hi

This error message appears because the BIOS didn?t not find an bootable device which would contain an operating system.

How about the HDD? Is it recognized by BIOS?
Check this in BIOS settings; press ESC and F1 in order to access the BIOS.
There you should check if the HDD (all HDD details should be listed) is recognized.
If not, then this means that your HDD died and therefore you cannot boot from the HDD.

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How can i produce my own system recovery disk?
The windows system keeps asking for a floppy disk system which i haven't got

Any advise?

Answer:Satellite L350: How can I create my own Recovery disk

Hi

I don?t know what you mean exactly?
You can create an own Toshiba Recovery disk using the Toshiba Recovery Disk creator software.
Its preinstalled on your notebook and after the successful creation of the Recovery disk you could use it for the OS installation.

The Toshiba Recovery disk will NOT ask you for a floppy disk!!!

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Got this L350-212 running Vista Basic.

It loads up to the Toshiba splash screen prompting f2 for setup etc. but does not acknowledge f2 or f8 or f12 to boot recovery disc. Goes to black screen with steady cursor in top left corner ( _ ) not flashing. Waited quite a while to see if it was just realy slow but nothing.

Dont know what else to do... any ideas?

Thanks in advance

Answer:Satellite L350-212 - Does not boot recovery disk

Hi buddy,

Have you checked if the CD/DVD drive is recognized properly in BIOS? Maybe that?s not the case so it doesn?t boot from recovery disk.

If you have another bootable disk, check another one. Maybe the recovery disk is scratched and can?t be read.

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Mate has an L350 which is completely knackered and unfortunately has no recovery disks. Could I use my recovery disks for my L300 model or will that just make things worse?

Answer:Satellite L350 - Can I use the recovery disk from the L300?

You could try but it may be missing Drivers or it may BSOD depending on the hardware differences.

Can you run Recovery from the HDD? Press F8 when Windows starts and choose the Repair/Recovery option.

Otherwise you would need to buy a replacement recovery disc from Toshiba.

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I have a friend?s Satellite L350 laptop which I attempted to repair, but the HDD is faulty, so badly I can't create restore disks. I cloned the image partition to another HDD (yes I created 2 partitions) which is a western digital, but for some reason when pressing F8 I can't get into the restore option, but I can on the faulty drive, is this because you have to use a Toshiba HDD only?

Thanks in advance

Chris

Answer:Re: Satellite L350-170 - cannot use cloned recovery partition

Hello Chris

It has nothing with Toshiba HDD. This option works when notebook is preinstalled with original recovery image. This with cloned partition will not work and HDD recovery option will not be listed in ?advanced boot options?.

Only when you install recovery image on this new HDD it will works.

One more thing: this old L350 works very good with Win7 32bit so if possible install it instead of using original Vista.

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I have a Toshiba Satellite L350 which I bought some years ago

Originally it was a vista home premium laptop and I opted for the Toshiba windows 7 upgrade and its been pretty much trouble free .

However recently something went a bit weird and things just were not working well (it would not always log you out and never seemed to shutdown correctly) and various other applications did not run correctly.

After a few uninstalls ,reinstalls, scans and Microsoft patches did nothing I decided to take the plunge and use the recovery disk.

I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7 and one again after.
I still have the windows 7 upgrade dvds so I can apply them after if I had to start back on vista again.

The only other big change has been a RAM upgrade to 4gb - I still have the original RAM if I need it but before all this there were no hardware issues reported and chkdsk was fine also.
So to me it was the o/s that was the problem.

I have now tried all the recovery disks and they all have the same problem reporting that imagex cannot uncompress the second file image as it is corrupt at block 90 ? I don?t have this actual message to hand
but can update later.


I can?t see that I?m doing anything wrong as all i do is put the dvd in the drive and restart the laptop with F12 to boot off the recovery DVD and follow the on screen commands.
Have you any reports of such of this p... Read more

Answer:Recovery disks not working for Satellite L350

Thats very strange that al recovery discs show the same error message. As far as I know when you start recovery image installation the HDD will be formatted, new partitions created, recovery image copied on second HDD partition and as last step is recovery image installation.
>I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7...
Have you tested both of them in the past?

Generally speaking all you do is right. In my opinion the problem can be recovery image itself or maybe HDD has some failure on certain sectors.
If you can obtain second HDD somewhere exchange it, set BIOS to default settings and test recovery installation again.

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Hi all,

I am trying to fix my sister-in-law's Satelite L350-277 following a failed HDD. Prior to failure it was running Win7 Home Premium (32bit) which was preinstalled on HDD. I managed to run Belarc on it before it completely went, but wasn't able to create restore disk in time.

HDD failure appears to be due to bad sectors, and once failed, couldn't get past Startup Repair. Upon checking HDD (in USB enclosure), both C: and D: (backup partition) appeared intact, so guessed it was issue with MBR. I used Clonezilla to clone to new HDD and am now working on that - failing HDD is still as it was incase I need to clone again.

With the clone of the HDD, I first tried using bootrec.exe but some how managed to "break" C: and couldn't see anything in the partition.

BTW I am currently using a retail DVD copy of Win 7 to provide the "restore" functions. However the Toshiba Restore functions don't appear in the option list. So I then decided to just install the retail copy on C: to see if I could access the toshiba restore functions using data in D: That didn't seem to work either.

Then I came across this thread which gave me hope in being able to boot the Toshiba recory tool:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=44382

I was hoping that Vista and Win7 preinstalls would be very similar, however the HDD only has one recovery partition (D:\ HDDRecovery) and I seem to fall down at step 13. There are two boo... Read more

Answer:Win 7 restore without recovery disk on Satellite L350-277

On one side I can understand your wish to install recovery image but on other side, for me personally, it is nothing but wasting your time for nothing. Generally speaking recovery image is designed not to be copied or manipulated so this guy was very lucky.

Problem is that recovery disc was not created after notebook purchase.

Maybe it sounds stupid to you but I recommend you to order original recovery disc for this machine.
You can order it on https://backupmedia.toshiba.eu/landing.aspx
It costs 30 Euro only. For this money you will get original recovery disc that includes activated operating system, all necessary drivers, tools, utilities and few additional and useful applications.

Using this disc you will be able to have perfectly working machine in 2 hours only.

One more thing: usage of this disc is unlimited and you can use it 1000 times and every time you will have activated and perfectly configured OS.

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Hi,

I'm new at this so please be gentle with me! - I have a Toshiba Satellite L350-170 (Windows Vista SP2). I burned 2 recovery DVD's just after I got it from new. I decided to recover it to factory settings, so I placed the first recovery disc in the drive and ....nothing. It won't auto play/boot up to start the recovery process. I can access files on the disc via "MY COMPUTER" but can see a "SET-UP". I had previously used the discs to recover and it worked then no problem.

There is nothing wrong with the computer or any error messages

Apologies if its been said before but, can anyone help or let me know whats happening please?

with grateful thanks

Myke

Answer:How to start recovery installation on Satellite L350-170?

Hello Myke

If it has worked in the past i don?t see the reason why it should not works again, except the discs are damaged.

Anyway, try this:
Start your notebook and press F12 several times to enter boot menu
Put the disc 1 into optical disc drive
In the list choose CD/DVD drive and press ENTER

ODD should start to read the disc and you should see something on the screen.

Does it work for you?

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I tried to restore to factory settings useing the hdd option but then change my mind so i click cancel button.
It went back to the toshiba logo screen then a screen came on saying boot menu at the top and underneath it said i had to use restore disc to install operating system. But i did not make any.

Does this mean there is nothing on my hard drive?
Anymore and that i have loast all my persoal data or is there any other way to restore with out the disc all so there was no indcation light for the hdd.

Answer:Satellite L350-170 will not reboot after HDD recovery cancelation

Hi

It looks like the boot master record was damage due to the starting the HDD recovery procedure.
I think you can get the notebook working only using the HDD recovery procedure again.
You have to press F8 after notebook powering up. Then choose ?Repair my computer? and then choose ?Toshiba recovery?.

Hopefully this will function?
By the way; Why you didn?t create a Recovery disk? This is strongly recommended in case something would go wrong with your HDD.

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can i download a recovery disk for free ? if so can you post link
thanks

Answer:Satellite L350-170 - can i download a recovery disk for free?

any 1 out there know of downloads

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Heya

I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

The reason I want to access is:
I have a Toshiba l350 with a partly installed windows here. At the moment, it gets "Starting Windows" and "The instalation program is started services" (in Norwegian) whichs stop with a popupbox saying "The computer unexpectedly restartet, or an unexpected error occured. The insatllation cannot procceed. To install Windows you have to click ok to restart the computer. Start the installation process again.".

What started the trouble was that during the last part of the installation (after Win7 became usable, but before everything was setup), escape was pressed and the computer was used normally.

Answer:Satellite L350: Can't access recovery partition by pressing 0

> I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

I assume you are using an European notebook model and therefore you should try this;
- Press F8 while notebook powering up.
- Then choose ?Repair my Computer?
- Then ?Toshiba HDD Recovery?.

This should allow you to start the Toshiba HDD recovery process.

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Please help. I have Toshiba Satellite L350-12c and it?s a German model. My hard drive failed.
The local Toshiba repair centre said they can replace the hard drive but without the disc they can?t restore it to working order.
The worst part is its still under warranty but Toshiba is refusing to help me. The only place I can order discs is from Europe who won?t accept an American credit card and mailing address which kills me because I have another laptop from Germany and they sent me discs with no issue.

The local shop even contacted the local rep and she was no help. Please help frustrated Toshiba customer.

Answer:Satellite L350-12C - hard drive failure, need recovery

Hello

Can we please clarify something? If I understand you right you have German notebook model but I didn?t understand where you are now? In US or elsewhere?
If you are not in Europe the whole situation can be a little bit complicated but for every problem there is some reasonable solution.

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Help, please.

I have been reading through the User's Manual for my new lap top before setting it up and am feeling rather nervous.

The salesman said that it should open automatically when I start it up, and all I then had to do was install the printer and (say) my m/s word program and I would be up and running.

But it sounds as if I should first of all make some recovery disks.
How many disks are needed? DVD presumably - or D/L.?
Can the recovery disk(s) be made after other programs are installed?

Secondly, it mentions the online manual. Where do I find this?
I have a scanner and external Seagate HD, but these can be added later.
I am using the laptop as a desktop replacement for my five year old Mesh PC.

Thank you for your help.

Answer:Satellite L350 - Question about Recovery disk creation

Hi

Yes, it?s very important to create the Recovery disk before you would change anything on your notebooks HDD.
After you have finished the Vista setup you should start the application called Toshiba recovery Disk Creator.
This application will help you to create the Recovery disk.

As I?m not mistaken you would need one DVD?. I recommend using an DVD-R.

Note; in some cases you can get an error burning the Recovery DVD. This can happens because not all disks are fully compatible. So if you would get such error please check different DVDs from different manufacturers

Bye

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My L350 has suffered a disk problem and would not boot. It attempted an automatic recovery but failed. I have rebooted from the system recovery cd's I created when the laptop was first purchased but the recovery fails at image 5.

Does anyone have any advice?

Answer:Satellite L350 will not boot or recover using the recovery disks

Have you used these recovery discs in the past?
If the discs are OK I can imagine there is some problem with HDD but I?m not 100% sure about that.

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Hi,
I have a Satellite L350, Vista home premium SP1, (had it for about 4months)

And yesterday I got a black screen error on my laptop it said to restart it, so I did, then my laptop just wouldn't stat up any more, I have no idea why?

So I put in the recovery disks that came with my laptop to just reinstall every thing like if I just got it out of the box and as I follow the instructions that the Toshiba recovery wizard disk says, and as its "coping files" I get a blue screen error saying "a problem has been detected and windows has been shut down to prevent damages to your computer DRIVER_IRQL_NOT_LESS_OR_EQUAL"

And say to restart or what ever and just keeps doing that.
(Tech Info: STOP: 0x000000D1, 0x00000002, 0x00000000, 0x8D246FD7)
( usbccgp.sys - Address 8D246FD7 base at 8D23E000, Datestamp 47919053)

Then I restart my system and a black screen comes up saying "BOOTMGR missing"
So now I have nothing that works, I have retried the disks but same error with blue screen.
I have also tried doing the safe mood and docent come up, nothing works.
I?m in need of help!

Thanks for reading sorry for so much reading to do

Answer:Satellite L350 - BSOD during recovery and "BOOTMGR" missing

The reason why notebook doesn?t start (bootmgr error) is while the installation stopped with an BSOD. So you must reinstall the notebook again.

It looks like an USB problem because I have found this in the Microsoft Knowledge Base:
http://support.microsoft.com/kb/945436/en-us

If you have connected external USB devices to the notebook, remove them.
In worst case there is something wrong with the USB ports or controller and the mainboard must be exchanged.

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Hi

I have a L350-170 running Windows Vista home, I have recently purchase a recovery CD from Toshiba and now that it has arrived, it doesnt work.

I put in the CD and boot from the CD drive, I can hear the drive working and the screen says "Windows is loading files" and a bar appears at the bottom of the screen, after this the screen goes blank and all I am left with is a mouse pointer and a black screen.

Thanks
Jackie

Answer:Satellite L350-170 - Recovery Disk doesn't work

Hi

Did you test if the notebook would boot up using another bootable disk like Linux Live CD, WinPE or Win XP?
Please check this?this would help to determine if the issue is related to Recovery disk or notebook.

Please check also if the HDD is ok. For this test you can use an free HDD testing tool called Drive Fitness Test. Google for that.

However, it could be also an faulty recovery disk and in such case you should get in contact with the guys where you have ordered this disk? maybe you need an replacement.

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I just restored my Windows Vista Home Premium 32 bit Operating System on my Toshiba Satellite L350-170 using the recovery discs I created 4 years ago when I first bought my laptop.

Having restored the OS, it has taken the best part of a day to install all the Microsoft updates, including Vista Service Pack 2, and other programmes I use (e.g. MS Office, Real player, AVG etc.).

Now everything is up to date, I have created a new system restore point on the hard drive and run the Toshiba Recovery Media Creator again. Just out of interest, will the recovery discs be created up to the last restore point, or will it just reproduce the discs I already have, which restore it to the factory settings?

If this only restores it to the factory settings, is there a way of creating a system disk to get it back to the point it's at now?

Answer:Do new recovery disks for Satellite L350-170 save updates?

Hi, no it doesn't work that way. Running Recovery will restore the HDD back to how you got it from the factory.

Message was edited by: RandyRoberts

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Relevance 71.34%

I have had computer crash on my Satellite L350D. I have tried to take it back to factory settings. I went through the steps with both disk and when it finished it said there was a error and shut down. So I have no idea what to do any help would be great.

Thank You,
John B

Answer:Satellite L350 - After recovery an error apperas and shut down

Hello

Have you tried the Toshiba recovery disk again? Does the same error occurs?
And it would be also interesting to know what is now? Can you boot into Windows or do you get an error message during Windows boot procedure?

Normally the recovery installation should be finished without any problems so in worst case it?s a hardware issue and you will need professional help from a notebook technician.

Greets

1 more replies
Relevance 70.52%

Hi, please can anyone help? We lost the disc, and need to recover Windows on the laptop Sattelite A100-649.

Thanks!
Maggie

Answer:Re: Recovery disc lost - how to recover Sattelite A100-649 without a disc?

Satellite A100 is old notebook model and I think you cannot order it anymore.
What you can try is to install own WXP version. All necessary drivers, tools and utilities you can find on Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp

If you have more questions you are welcome.

2 more replies
Relevance 70.52%

Hi

I got a problem with my L350.
Windows vista won't start up.

So i ordered recovery dvd from Toshiba because i didn't create my own recovery dvd.
But during getting back Vista i got image error restoring.

I don't know what to do now .

Thanks for any help.

Answer:Satellite L350 - Error while restoring the Vista using Recovery disk

Can you remember the error message?
Are you able to boot from another bootable disks like Win XP, Linux, etc????

5 more replies
Relevance 70.52%

Hi

Can anyone help please?

I own a Satellite L350-20F running Vista
After suffering a blow to the laptop it stopped working. (no surprise)
Have used recovery disks to try to restore unit, but nothing happens it just reboots to the running ants with microsoft corporation written underneath, then check disk starts reporting no bad sectors, after this fins it reboots to running ants again.

Am getting blue screen error message every now and again, then goes to windows recover screen to either launch startup reapir (done this lots times still no progress) or start windows normally.
Tried to repair but just keep going through the stages of putting disks in and going through disk repair.

Is it easy to change HDD inside (i know how to on PC but no clue in laptop)(out of warranty))
I also own a satellite L300-25H is it poss to network them together and do a full format of broken one to see if that helps?
The only thing is will i be able to reformat new HDD with recovery disks to put back on Vista or will i need to pay out for a new OS?

Many Thanks

Si

Answer:Satellite L350-20F - Recovery Disks work to a certain point, still no boot

Yes it is easy to replace the HDD, just unscrew the two screws in the HDD Panel on the Base.

If there is a HDD chassis/bracket on the drive, you will need to transfer the bracket to the new HDD.

If you have no Recovery Discs, you can order the discs from the Toshiba website for a small fee.

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Relevance 70.52%

Toshiba Satellite L350-170 - Intel Pentium Dual Core T3200 2.00GHz, 2Gb, 250Gb, 17" TFT, DVDSM, VHP

My wife bought three weeks ago. Light use. Everything working fine, until a 'Startup Repair' dialogue appeared. Since then the machine wont boot.

Machine goes into 'Windows Error Recovery' immediately after Toshiba startup screen, and presents the following options;
1) Launch startup repair
2) Start Windows normally

Option 2 results in a blank screen, and eventually goes back to the 'Windows Error Recovery' screen.

Option 1 presents the Startup Repair dialogue box;

'Your computer was unable to start
Startup Repair is checking your system for problems...'

At this point the Toshiba laptop gets into an endless loop.

So what do I do now? There are no system disks provided with the laptop, so I can't reinstall the operating system. The reseller (Comet) is less than helpful and wont entertain any refund or exchange for a defective product.

Can someone please help!

Answer:Question - Windows Error Recovery loop on Satellite L350-170

Try this:

Press F8 button immediately after notebook has been powered up.
Then choose the first option called ?Repair my Computer?.
Then a new windows should open and there you could choose the option called Toshiba recovery.

Please note then this procedure would start the Toshiba HDD recovery and the OS would reinstall again. This would format the whole HDD and would set the OS to the factory settings.

In my eyes you can use this HDD recovery procedure or you can try to reinstall the OS using the Toshiba recovery disk.
Both procedures lead to the same results?

Bye

5 more replies
Relevance 69.7%

Hi

we have a Toshiba laptop model Satellite L350 with Windows Vista and when we start it up, the start button and icons are missing.
We can only get to use the machine by pressing the ctrl, alt and delete keys and using task manager.

How can we get the start button and icons back?

Answer:Satellite L350 - start and desktop icons missing

Can you start your notebook in ?safe mode? (F8)?

3 more replies
Relevance 68.47%

Hello - please bear in mind that I am not technically proficient, but in fairness i don't think one should be.  As the Lenovo doesn't come with a back-up or recovery disc, I obviously need to make up my own.  I thought that the OneKey recovery system would lead me through it (it says it's "easy-to-use"), but right away I'm confused:  what's the difference between "System Backup" and "System Recovery"?  I keep reading the blurb and I've read the "Help" file, but I'm not getting any closer to understanding  The System Backup seems to require 98.9 GB space, which obviously the hidden drive doesn't have.  I'd need a stack of DVD-Rs for this (I was kind of hoping two or three) or a whole new removable drive  -- does this seem right?  But, again, what am I looking for, a System Backup or a System Recovery?  On my old Acer, it used to lead you through this step by step and it was incredibly simple.  Now, it seems the only simple thing is me.  Any patient help would be much appreciated.  Thanking in advance, Adam K.

Answer:completely lost - Creating a recovery disc for IdeaPad Z580 (and OneKey Recovery)

They are similar. One difference is that if the disk is defective you cant use OKR anymore. Thus you can't do any restoration yourself. You will have to send in your unit to Lenovo to have the disk replaced and your system restored to factory default. You don't need a stack of DVD-Rs to save your backup ... System backup files can be saved in an external Hdd drive plus the creation of a Repair DVD disk for startup and restoration purposes.

9 more replies
Relevance 68.06%

Hi all,

I have been trying to creat recovery discs for my L300 but after a 1-2 mins the programme stops and says "please check if the disc is scratced or dirty, if so, try again with a new disc" error code 0E01B5-26-2A030C00,

I have tried this lots of times with lots of different DVDs over the past few weeks but this keeps happening!

The machine is only a few weeks old and running Vista home premium any advise please as Im stuck.

Thanks for reading.

Answer:Satellite L300 - recovery disc creator error - disc is scratced or dirty

Hi mate

I think you used simply not fully compatible and supported disks.
In my case I couldn?t create the recovery because the CD/DVD drive was not able to handle it.

Fact is that many CD & DVD disks supports different standards and properties and in many cases the CD/DVD drives have many difficulties to handle the different disks.
I think you should simply test some DVD-R disks.

I uses DVD-R and was able create the recovery disk.

8 more replies
Relevance 68.06%

This doesn't seem right.. I used Thinkvantage tools to make recovery discs.  Also in this tool was the option to recover the space of the recovery partition and add it to the overall C-drive space.  Unfortunately, now that I've made (and boot-tested) the recovery discs, I can't get back into the recovery disc tool to make use of the partition.  Is there any other way to run the recovery partition removal tool, or will I have to do it manually?  













Solved!

Go to Solution.

Answer:Option to delete recovery partition is lost after recover discs are made.

what os are you using in win. 7 you can do it with disk management





_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks

Leigh

Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

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Relevance 66.01%

My daughter managed to wreck Vista on her laptop. Trouble now is, that she can't find her recovery disk, and formatted the whole c: drive. Is there any way she can get the Os from somewhere, as she still has her serial number..good job it's stuck to the bottom of the lappy.

Answer:Re: lost recovery disc and recovery partition

As I see, you have no more options as :

1 Order [Recovery disk|https://backupmedia.toshiba.eu/landing.aspx] from Toshiba for money and wait for 2 weeks
2 Get Windows copy to install. All Toshiba drivers/utilities you can download from [Toshiba Driver Page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]
If you need assistance in driver installation order, can help you

The product key she has belongs to original recovery image you got with your notebook and it is not some ?universal key? that you can use with every OS installation.

Message was edited by: Jeka-??

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I have a Satellite L300 and have made a few sets of recovery disks as from what I read some makes work and some dont and so far none have.

Insert disk 1, press power on button and hold F12 down until the option for boot comes up.
Select CD/DVD then dos type box appears with X:\windows\system32\cmd.exe - startnet.cmd
and in the box Waiting for ODD to become available...

You can add as many dots after that as nothing proceeds further - hence three sets of recovery disks on three different brands of DVD any advice would be pleaseing!

brian

Answer:Re: Satellite L300 - Recovery disks made but wont run

Hi

According to your description, the system recovery procedure does not start up and the ODD cannot read the disk.

In your case I would recommend recover the notebook using the Toshiba HDD recovery.
You can start the procedure from HDD; press F8, choose repair my computer, Toshiba HDD recovery.
Now the system restore should proceeds?

After the notebook has been set to the factory settings, check if there is a firmware update for this ODD (CD/DVD drive). If yes -> update the firmware.
I know you have tried three different DVD brands but you should still try to create a recovery disk using another DVD disk? I?m using TDK DVD ?R and had good experience using it. A friend of mine uses Verbatim DVD?R and never had any problems?

5 more replies
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Hi,

I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

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My laptop is Toshiba Satellite A210.
With the help drive the sales package made a recovery system at the factory settings.
Now virgin pure hate, even delete what was NOT on the system disk.

I tried to restore the information through various programs (R-Studio, FileRecovery, etc.). I found files, but an attempt to restore grants that their size 0 bytes.
I crying and I?m very sad.

How do I return information from the disk Data E?
OS Windows Vista Home Premium.

Answer:Satellite A210: Made Recovery - missing data from the disk E

Hi

Using the Recovery DVD everything will be deleted from the HDD.
And if I say everything then I mean everything. All partitions, data, files will be removed.

Sorry but I don?t think that you will be able to restore the deleted files using common software?
Maybe a specialist would be able to restore it but it?s always a matter of money? you know? I think such rescue procedure is not cheap.

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Relevance 64.78%
Question: Lost recovery disc

I have a Dell Inspiron 1545 and i can't seem to find my recovery discs. Is there any way i could get another disc.

Answer:Lost recovery disc

Contact Dell

7 more replies
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I cant find my recovery disc for my hp laptop.
It keep saying performing automatic repair but just goes on and on.

Answer:lost recovery disc for hp

Have a read through the thread about it on hp forum ClickHere and there are several solutions suggested that worked for others.

2 more replies
Relevance 64.78%
Question: lost recovery disc

hi lost recovery disc for vista hp 32bit can i get a back up,my computer has crashed so help needed or some way to download a copyhope some one can help

Answer:lost recovery disc

Welcome
You can get a new DVD by either contacting the maker of your computer (if Vista came preinstalled) or Microsoft if you bought the DVD to install. The cost is about $25.00, if you still have your key number.

5 more replies
Relevance 64.37%

have a dell dimension 3100 that is a mess i cannot uninstall programmes error message tells me that windows installer is not correctly installed i would like to wipe it back to original settings but cannot find the recovery disc contacted dell support but they just wanted to connect me to a tecnition at a cost of £25any help would be gratefullmany thankslindamay

Answer:dell recovery disc lost

Most dells have a restore section on the hard drive. Sometimes it is a hidden partition others have a dell folder. I have found this old info. Using Dell PC Restore by SymantecNOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications ordrivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PCRestore only if System Restore did not resolve your operating system problem.NOTE: Dell PC Restore by Symantec is not available in all countries or on all computers.Use Dell PC Restore by Symantec only as the last method to restore your operating system.PC Restore restores your hard drive to the operating state it was in when you purchased the computer.Any programs or files added since you received your computer?including data files?are permanentlydeleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,music files, and so on. If possible, back up all data before using PC Restore.To use PC Restore:1 Turn on the computer.During the boot process, a blue bar with click here appears at the top of the screen.2 Immediately upon seeing the blue bar, press <Ctrl><F11>.IF YOU DO NOT PRESS <CTRL><F11> IN TIME, LET THE COMPUTER FINISH STARTING, AND THEN RESTART THECOMPUTER AGAIN.NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.3 On the next screen that appears, click Restore.4 On the next scree... Read more

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Relevance 64.37%

Last year i lost my system recovery disk and my hard drive crashed and had to replace the drive and i can't seem to find it i have gone to the microsoft website to get the download of the disk and i can't because when i enter my product key it says it is a pre-installed software i really need a recovery disk.

Answer:I lost my windows 7 recovery disc HELP!

Hi: If you live in the USA/Canada, call HP at this number and order a set of recovery disks. Have the serial number of the PC handy to give to the customer services rep. A set should cost around $10 delivered via first class mail. 1-800-334-5144  

1 more replies
Relevance 63.55%

I have lost my recovery disc for my packard bell pc. It doesn't want to boot up at all. What can i do?

Answer:I Lost recovery disc for my Packard Bell PC

... turn it on and hold-in the <F11> <key> @ bootup.... it should evoke the recovery.... or tap <F8> <key> @ bootup and select boot device, select "harddrive" [press enter]... keep tapping <F8> you should see another menu select the "repair" option ... next another menu select "packardbell recovery" at the bottom ... next alter the "username" dropdown to suit and enter the windows (if exist) password which should start the packardbell recovery..... Posting is provided "AS IS" with no warrantieshttp://a.imageshack.us/img833/1862/...Grrrr... ...im

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Relevance 63.55%

I lost my system recovery disc. I also lost all of my games that came with windows...free cell, solitaire, paint..etc. I just want those back. Can I run a system recovery program on windows without a disc?

AMD Sempron 2800+ 1.6GHz
Microsoft Windows XP Home Edition sp3
 

Answer:I lost my Windows XP sp3 system recovery disc.

You could possibly do System Restore to a point before they disappeared . Start/All Programs/Accessories/System Tools/System Restore . With so little info I wouldnt be too optimistic about having any success .

I'm intrigued - how did you lose the games ? I think the answer to that will go a long way to getting your computer back to how it should be .
 

1 more replies
Relevance 63.55%

Lost password. Can't get f11 to work. Don't have a recovery disc. Only user. What can I do?

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Relevance 62.73%

Hello. This is my first time in this forum.

But to get to the main point, I have lost but recovered the Toshiba Recovery Disc Creator.ink file to a temporary location on the c: drive.

But it still doesn't seem to be working.

Here is some information on my laptop:

Toshiba L300-1BV

Intel® Celeron Processor 1.66Ghz

2GB Memory

Intel® 4 Series Express Chipset Family Graphics Card

So except from using the f8 button and selecting repair your computer and then selecting Toshiba HDD recovery Utility, is there any other button that can restore my computer to its origional factory state?

Thanks

Matt

Answer:Toshiba Recovery Disc Creator Lost! Any other way i can restore?

Have you tried...looking at the documenation (owner's manual) for your system?

Or the Toshiba website?

Louis

3 more replies
Relevance 62.73%

My laptop is a Equium M50-164
I have lost my recovery disk and now my computer is running slow and there's different error's popping up all the time.

As I?m not that clever with computer's I would like to do a system recovery and start again can anybody help?

please

Answer:Slow Equium M50-164 but lost system recovery disc

You?ve got tow possibilities:
Either you will take a original Microsoft Windows CD and would reinstall the OS. Then you could install the Toshiba drivers which you could download from the Toshiba European driver website or you will order the Toshiba Recovery CD from the local ASP (authorized service partner)

It?s your choice now

3 more replies
Relevance 61.91%

Hi,

I've lost my system restore disc for my Satellite Pro M70.
Can anyone help with possible solutions. I want to restore it for my sister to take to college.

Thanks,
Greg

Answer:I've lost my system restore disc for Satellite Pro M70

Possible solutions?
Well? you can take the Microsoft Windows disk and can install the Windows using this original disk from Microsoft. All necessary drivers and tools are placed on the Toshiba European driver page.

I think you will not be able to order such disk from the local ASP or on this website https://backupmedia.toshiba.eu/landing.aspx because the M70 is a little bit older?

So the one real solution can be a OS installation using MS Win disk?

2 more replies
Relevance 61.5%

Hi all.

I'm trying to help my boyfriend sort out his M70 which has been severely messed up by numerous pieces of adware, malware, trojan horses... you name it. It has very little installed or stored on it so a complete re-install seems to be the easiest option. However, we cannot find the recovery disc anywhere - it was probably lost/accidentally discarded during a recent house move. Is there anywhere I can get another recovery disc, or way of restoring the pc to factory settings without it?

Advice would be much appreciated!

Answer:Satellite Pro M70 recovery disc - where can I get a new one?

Hi

The new system restore would be the easiest way to get rid of all these malware?
The Toshiba recovery could be ordered from the Toshiba ASP (authorized service partner) in your country.
But this would be possibly only if the notebook series would not be too old and discontinued.
In such case you would need to use an original MS Windows disk in order to restore the OS on the HDD. The Toshiba drivers which are necessary could be downloaded from the website.

Therefore I recommend to get in contact with your local ASP and to ask if such disk is available or not.

2 more replies
Relevance 61.5%

Hi, people, I have a Satellite M50 and a recovery disc, What's on the recovery disc? Is there windows Xp on it? Is there all the Tools and Utilities on it?, Do I use it to reformat? How do I run it?

THanks if you can answer

Answer:Satellite M50 - What's on the recovery disc - How do I run it

Hi buddy,

on this recovery disk is a windows copy especially made for your machine. So, if you have some trouble or a bad virus and your whole operating system doesn“t start anymore,
then you can put the recovery disk in your DVD drive, boot with this disc and the wizard on that disc reinstalls your whole system.

It's important that you know one very very IMPORTANT fact: This recovery disc is formatting your HDD, so all your existing data will be lost. Before you recover your machine,
you must backup your data!!

After the reinstall your system is like "factory-installed" and XP will be like on the first day you purchased the machine.

Hope I could help you.

Greets

P.S.: If you want to use that disc, simply press the "C" key at boot time, it will cause that you boot from you optical disc drive.

2 more replies
Relevance 61.5%

I have lost everything from my Toshiba satellite C50-A-19T but don't have a recovery disc.

Can anybody help me wit by sending me a disc???

Email [email protected]

Answer:Need recovery disc for Satellite C50-A-19T

If nobody can help you with this please visit https://backupmedia.toshiba.eu/landing.aspx and order original recovery disc for your machine.

Bye

2 more replies
Relevance 61.5%

Hello
Can anyone let us know where to find Recovery Disc for SATELLITE L50-B ?

Thank you

PS

It seems we all are in the same boat:
https://forum.toshiba.eu/showthread....d=1#post344817

https://forum.toshiba.eu/showthread....llite-L875-13D


MY TAGS
Recovery Disc, Recovery Disk, Recovery Discs, Recovery Disks

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Relevance 61.5%

Hi, i cant boot my laptop i think i need a recovery disc or a boot disc , i dont have any of these so any help are advice would be great ... thanks

More replies
Relevance 61.09%

Hi

I?ve lost the disk which u restore with. Is there any other way to restore it.

Answer:Satellite C660/C660D - lost restoring disc

Toshiba notebooks can be restored to ?factory settings? on two ways:
1- Using Toshiba recovery DVD
2- HDD recovery installation as described on - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If none of these ways work for you, you must order new recovery disc on https://backupmedia.toshiba.eu/landing.aspx

If you have more questions you are welcome.

6 more replies
Relevance 61.09%

Yes... me again...

I have a Compaq (bought in 2005) and I need a recovery/repair disc to reinstall windows so I can get my pictures. I have pics on this PC that are 4 years old and I do not have copies, kids, deceased stepmom, deceased stepmom, deceased cat...., pics that are important to us. They were taken out of my camera, installed and deleted from my memory card.

HP states that they do not keep recov discs longer than 5 years and I have been trying to find one for a few months to no avail. Is there a way to use a retail copy of XP and do a non-destructive recovery? Does anyone here know where I can get one? Do you have one I can buy???

Thank you again!

Answer:Older Desktop... need recovery disc

Recovery disks are now sold by all sorts of vendors, http://www.google.com/search?hl=en&sou...mp;oq=&aqi= . Manufacturers are not the only source of such.XP is still being sold, contrary to some rumors. Just two of the various vendors available:http://www.newegg.com/Product/Product.aspx...N82E16837116194http://www.tigerdirect.com/applications/Se...2&CatId=672LouisOf course...there is no guarantee that you will be able to view/access files previously on the system...much depends on the nature of your original problem and no repair install attempt is ever guaranteed. Since your intent is to be able to access files which you now cannot access, I would not go the recovery CD route...I tend to think of "recovery/restore" as equal to "just like it was when you bought it." Which means erasure of everything on the hard drive currently.

5 more replies
Relevance 61.09%

Error code oooooof appears after resetting system. Need recovery discs to correct.  

Answer:Need of recovery disc for hp pavilion 23 all-n-one desktop f...

Hi: You can see if HP sells recovery media for your PC by entering the product number in the box at the link below. The product number can be found on the same sticker as the serial number. http://h22207.www2.hp.com/us-en Once you get to the support page for your PC, select the W8 driver option, and then the last item on that page should be a link to order recovery media if HP still offers recovery media for sale for your model PC. 

2 more replies
Relevance 60.68%

My sister has recently purchased an Satellite L40, what she was wondering was, is the Windows Vista recovery disc included with the laptop also the system recovery disc or if she needs to burn a separate recovery disc and how she would go about doing this.

Thanks

Answer:System recovery disc for Satellite L40

Hello

As far as I know recovery DVD should be in the box. To clarify this try to contact your local dealer or maybe Toshiba directly.

2 more replies
Relevance 60.68%

Hi,

This is my first time on this forum and I have limited technical knowledge - please be gentle!!

I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).

It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.

I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.

When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!

Could anyone tell me if Office is on the recovery disc?

It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.

I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.


Your help will be very much appreciated.

Thanks.

Answer:Satellite Pro L20 - Is MS Office is on the recovery disc

Hi

As far as I know the Microsoft Office was not installed on the Satellite Pro L20.
Only the Office OneNote2003 was delivered with this notebook.

But this is not the same OneNote and Office are two different software packages!!!

Don?t mix it!!!

2 more replies
Relevance 60.68%

Does someone know where I can get another copy of recovery disc for my Satellite A30 part no. psa33e? Hope somebody will give me a positive answer....cheers!

Answer:Need product recovery disc for Satellite A30

You can order the Recovery CD from the ASP in your country !

Do you know how to find the ASP?

3 more replies
Relevance 60.68%

Hi,

My DVD driver does not work because of Virtual VCD Drive program. (I hate that prog)
When I try to uninstall Virtual VCD, everything goes crazy and no executable file can be executed.

So I have to install factory image by using image on the HDD.
I did it tens of times on other notebook (CTRL +F11) but I could not figure out how I can do that on my Toshiba Satellite M45.

I appreciate your help
Thanks

Answer:Satellite M45: Can I make recovery without the disc

> Can I make recovery without the disc?

What to say? I have created an own image file of the OS using the Norton Ghost Utility and stored this file on the second partition.
In this case I can always use this image file to restore the whole ?C? partition and I don?t need the recovery CD.

I?ve made a good experience with Ghost Utility and in my opinion it?s one of the best tools to create the images and backups.

Best regards

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Not sure if I'm in the correct forum?  I tried to redo my Satellite P300 with the recovery discs I burnt when I bought the laptop.  No recovery partition on this model. The discs indicated an error right at the very end, and of course by that time the "C" drive was wiped.  Outside of buying recovery discs from Toshiba, if they're still available, does anyone have any ideas?  Thanks for any help you can provide. 

Answer:Toshiba Satellite Recovery Disc

I would try running the recovery discs again, this may have been a 'blip' and may not repeat. Make sure the discs are clean.
 
Failing that, what OS did you have on this laptop - XP, Vista, Win 7 ?  If you have a Windows validation code on a sticker on the bottom, and can lay your hands on an install disc for your OS, you can re-install Windows that way. The only problem you are likely to have is sourcing the drivers for the graphics, sound, wi-fi, etc. and the best place to go for them is the Toshiba web-site. If you google 'Toshiba satellite P300 drivers' you will find a number of links.
 
If all else fails, you can always try Toshiba for recovery discs. I have a set for a Satellite of slightly older vintage and I must admit I have never checked them for integrity !
 
Chris Cosgrove

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Hi everyone,

I was just wondering how to use the 2 recovery discs i have recently burnt if i wanted to fix my usb ports (as seen in my Toshiba M300 - USB ports thread)

Any suggestions?

Answer:Satellite M300 - How to use recovery disc

Hi

You can use the Recovery disk only in order to reinstall the whole OS!
This means that the usage of the recovery disk will format the whole HDD and will set the notebook back to factory settings!

If you want to use the recovery disk then insert it into the ODD and boot from this disk.
Then the OS installation should proceed and you should follow the instruction on the screen.

That?s all

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I have a Satellite C650 with a hard drive failure. I am unable to see the hard drive in the BIOS or using an external enclosure and viewing under Windows. Putting a new hard drive in isn't a problem but I need a Windows 7 Home Premium 32 bit OEM disc to restore the system.

How do I go about getting one?
I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.

Any help would be appreciated.

Thanks

Answer:Recovery Disc for Satellite C650

Hey,

> I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.
I assume you have used the product key on bottom side of your notebook, right?
Well, this key doesn?t work with standard Microsoft disks because it?s an OEM key that belongs to preinstalled Windows 7 from Toshiba and can?t be used.

If you use a normal Microsoft disk you have to use the product key that you got with the disk!!!

Otherwise you can order a recovery disk from Toshiba but I?m wondering why you didn?t create it:
https://backupmedia.toshiba.eu/landing.aspx

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I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

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A few days ago my Satellite P10-304 would not boot up, so I used recovery CDs and got the machine working as good as new.
Yesterday again it would not boot up.
Something about an ethernet cable unplugged in error message, so I tried recovery CDs again as there was no data to lose.
It will not work, coming up with an error message "GDISK(E) No such fixed disk --1" then "Error number 11030, Invalid destination drive".

Can anyone help me to get it re-booted/recovered please?
I am not fussed about anything special for this old laptop, just a second computer for the kids to do their homework on.

Answer:Recovery disc does not work on Satellite Pro P10-304

Hmm?. Sound a little bit like an HDD malfunction?
Did you check if the HDD was recognized in the BIOS?

> Something about an Ethernet cable unplugged in error message,
I assume you get a PXE-E61 boot error on start-up.
This message appears if the notebook tries to boot from the LAN.

This could happen if other boot sources like HDD, etc? are not available.

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Hi there , could anyone tell me this:

Does the Product recovery CD rom for the P10 consists of a '1/2 and a 2/2 i.e. two disc plus the tools and Utilities cd rom or just a 2/2 disc?
My product recovery disc 2/2 does not appear to run so not sure if there is a 1/2 disc as well or is the disc is faulty.

Answer:Satellite P10 - Recovery disc query

Hello

Satellite P10 is pretty old notebook model but if I am remembering well it is delivered with follow discs:
Recovery medias 1/2 and 2/2 (at this time Toshiba didn?t offered recovery DVDs)
Tools & Utilities CD
Additional software CD

That?s all I know!
Are you missing some of them?

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I have Satellite Pro A100 Series, when I boot it up it tells me "Windows could not starte because the following file is missing or corrupt" \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I have tried to reboot with the recovery disc in and pressed F12 for the boot menu, selected CD/DVD and nothing happens.

Any help or ideas would be great,.

Answer:Cannot use the recovery disc with my Satellite A100

Nothing happens?
If I understand you right you are not able to boot from disk? Have you tested another disk? I mean it could be that the recovery disk is scratchy or something else.

Check this and give us a feedback.

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Hi

how could I get the oem recovery disks for Satellite L750, part no: psk2ya-09k028, as I can't make it to go back to factory default

Answer:Need recovery disc for my Satellite L750

Hi

I don't know how it works in Australia but I recommend you to contact nearest Toshiba service provider and ask for help. I?m sure they can help you with recovery disc order.
If you need addresses and phone numbers, you can find it on http://www.mytoshiba.com.au/service-centres

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Hi

I have lost my Satellite PRO L450D-12x recovery disc.

Does any one have idea how can I get it or can I order it from anywhere?

I need it urgently .

Answer:Need recovery disc for my Satellite Pro L450D-12X

You can order recovery disc on https://backupmedia.toshiba.eu/landing.aspx

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Hi,

I desperately need a recovery disk for my Satellite P100-160 (I think that's what it is).

Can anyone tell me how/where I can obtain one?

Thanks for any help anyone can give me!

Answer:Need Recovery Disc for Satellite P100-160

Call Toshiba ASP in UK (if you are in the UK) and you can order one from them.

Hope this helps

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I bought this laptop, but unfortunately I lost my recovery disc.

I need a recovery disc, but I don't know how to purchase or download the disc of this appropriate model. If anybody can help me or give me any link to download, I'll be very much thankful to him/her.

It's specification that is mentioned on the bottom is:
Model name: SATELLITE A200-19K
Model No: PSAECE-01F00JEN

If more information is required, please let me know.
Thank you

Answer:Need a recovery disc for Satellite A200-19K

Hi

You can purchase the recovery disk using this website:
https://backupmedia.toshiba.eu/landing.aspx

As far as I know such disk is not expensive?

Cheers

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What is the easiest way to reConfigure my notebook without the configuration disk?

Answer:How to reinstall my Satellite without recovery disc?

Hi

Did you mean the Toshiba recovery CD?
Well, the easiest way to install the OS on the unit is to use the Toshiba Recovery CD because all drivers, tools, and utilities are preinstalled on the Toshiba image.
But if you don?t have this nice CD so you can also install the original Microsoft Windows OS and the necessary Toshiba stuff.
All Toshiba drivers you will find on the Toshiba download area:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

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Hi. I'm from Poland but i have american type of toshiba and its imposible to get it. Everbody says that it isnt in Poland. Can anybody help me? Have that disc anybody?

Answer:How to get Recovery disc for Satellite L25-S119

I can just confirm that you can not obtain US Recovery media by service partner in your country. Maybe you can order it from US directly but I am really skeptic about that.

Best solution for you is to install Microsoft full version and download all drivers, tools and utilities from US download page.

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Hi
I have just bought an L300 which has Vista on it, I'd prefere XP but don't have the XP recovery disk. Any chance of a copy of XP recovery disc?

Answer:Need WXP recovery disc for my new Satellite L300

Please note that all L300 laptop models are not the same and Toshiba offers L300 with 6 different hardware platforms.
What you can try is to get one, if available, at https://backupmedia.toshiba.eu/landing.aspx

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Hello,

I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

Thanks!

Message was edited by: wawawa

Answer:Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

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I'm wondering if I got all discs with my Laptop Satellite A200-1CR, because i can't make heads or tails from the folders on the Recovery DVD. Where are all the Programs that I should get with the computer., and I had everything installed from the beginning. I want to re-install windows, but I am concern if I will have all the programs like: winDVD and Norton Security, and all the drivrers.
Thanks!

Answer:Is recovery DVD the only disc with Satellite A200-1CR

Hi

The Toshiba Recovery DVD is only the one disk which came with your notebook.
On this DVD you will find a Toshiba Recovery image which contains the Windows OS, drivers, tools and additional software.
If you want to set the notebook back to the factory settings then just boot from the Recovery disk and the installation will start.
But note; the Recovery DVD will format the whole HDD so if necessary backup the data.

The other software like Win DVD or Norton Security are OEM versions and therefore the are only on the Toshiba recovery DVD. It?s not possible to download it!

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I've lost my recovery discs for Toshiba Satellite P100 - 217.
Who can help me with a copy, as I have a problem with my laptop?

Do you know where or how I can get another copy of the recovery disc?

Answer:Satellite P100 - Need Recovery Disc

Hi

Try this page:
https://backupmedia.toshiba.eu/landing.aspx

You would also find this link if you would search in this forum for same questions!
There are a lot of threads which could help you!

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Hi

in his infinite wisdom my ex father in law installed xp onto my Toshiba Satellite P200 (PSPB6A-0CS04M).

None of the drivers work, the system is a piece of puss. I'm looking to find a recovery disc so I can go back to my original Vista install (with drivers) then possibly upgrade to win 8

Can anyone help please?

Cheers

Jason

Answer:Need recovery disc for Satellite P200

Satellite p200 is pretty old notebook model and I don?t know if you will be able to order original recovery disc but you can try it anyway.
For recovery disc order check https://backupmedia.toshiba.eu/landing.aspx

By the way: I don?t know if you will be able to have successful upgrade to Win8 but what I know is that this machine runs perfectly with Win7 32bit.

Maybe it sounds stupid now but I think you should be a bit realistic and don?t expect too much from this old piece of hardware.

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An elderly ladies gave me her laptop to fix its HDD make a lot of clang/clicking noises and is unable to be read so I can?t use the system recovery partition.
Is there a factory default system image disc I could buy to load; it all back onto the new HDD.

It?s a Satellite P500 pspg8a-01u004 running win 7 hp

Answer:Can I buy recovery disc for Satellite P500?

If you need recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx
Using this disc you can install original recovery image (Win7 Home Premium 64bit) after HDD exchange.

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hello
I need recovery disk for my laptop because my hard drive crashed and I had to replace it with a new one.

How can I do?

The folder hdd recovery I was able to save her ...

Answer:Satellite C670D-109 Need recovery disc

Hi

Recovery disk can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

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My Grandson's L300D has got a damaged HDD which I want to replace for him.
However he doesn't have a recovery disk and the recovery file on the original HDD are not accessable.

Does anyone know if there is a recovery disk available for this model?

Answer:Satellite L300D - Where to get Recovery Disc?

Hi,

Yes, the recovery disk available but you have to order it for money:

https://backupmedia.toshiba.eu/landing.aspx

or install Windows copy with drivers from the Toshiba driver page.

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Accidentally whilst trying to clear up my computer deleted the user accounts and so XP was totally screwed and wouldn't let me in, even the Administrator account it said didn't exist (which I think is impossible) so I gave up and did a hard drive wipe of the computer as I was about to throw it into the bin as a lost cause....

SO, what I really need is the recovery disc for the Toshiba Satellite Pro A120 which I have very stupidly gone and lost (looking around these forums it seems I'm not the only one!!).

Anyway, the computer runs Windows XP Professional and the laptops model number is: PSAC0E-006008EN

VERY ANNOYINGLY TOSHIBA NO LONGER SUPPORT THE LAPTOP OR SELL RECOVERY DISCS FOR IT!!!
(I hope that is read by a Toshiba employee!).

Can anyone help or suggest where to get a recovery disc please? I've tried Ebay and multiple google searches but none come up trumps.

Message was edited with a rant by: jonbad

Incidentally, can someone please explain why Toshiba provide all the necessary drivers for the operating system if they don't provide you with the operating system itself - i.e. they give you a disc image which already has all the drivers preinstalled on it.... Doesn't make much sense to me, unless you were to find your own copy of windows XP, which probably won't work with the Toshiba windows XP serial key in the first place and then try and download and install each individual driver?!! I think not.

Answer:Satellite Pro A120 - I need Recovery Disc

Hi

I think you tried to order the Recover disk using the Recovery online shop website.
You will be not able to order it using this service because only Vista Recovery disk could be ordered using this service.

In your case I would ask an ASP in your country for such disk?.
And note; there are more ASPs in your country as only one.

So maybe you should contact several service points.

Greets

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