Computer Support Forum

Satellite L350-144 - Second Recovery disc

Question: Satellite L350-144 - Second Recovery disc

Is there someone who can tell me why I got two recovery discs?

On disc one there is my Vista recovery with all drivers, after installation the system don't ask for the second disc. All works well.

I just want to know where the second disc is for. It?s a Satellite L350-144

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Preferred Solution: Satellite L350-144 - Second Recovery disc

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L350-144 - Second Recovery disc

Maybe the second disc has the Applications and Drivers? Or its another Operating System such as 64bit Vista?

What does it say on the Disc label?

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I have a Satellite L350 and need to put it back to the original settings. I have created a recovery disc but not sure what to do from here.

Answer:Satellite L350 - How do I use my recovery disc?

Before to start a recovery process, backup all important data. The,, enter Bios (F2 on startup) and set cd/ddvrom as the 1st boot device. Press f10 to save and exit. Insert disk and restart the laptop. Then, follow onscreen instruction and that's all. Note, during recovery process your laptop will restart for many times :)

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I purchased recovery disc for my Satellite L350-370 followed start instructions program now stopped at "waiting for odd to become available" .prior to this the odd has worked perfectly.

Laptop will not switch off now and no keys work .

Help!!!

Answer:Cannot use recovery disc for Satellite L350

I really don't understand what happen there. I used recovery disc numerous times and I?ve never saw such message.
Set BIOS to default settings and restart your notebook. When notebook starts and you see Toshiba welcome screen press F12 several times to enter boot menu. When boot menu is shown on the screen put recovery disc into optical disc drive. After doing this choose CD/DVD drive and press ENTER. What happen when you do this?

ODD should start to read recovery disc and you should see the recovering menu on the screen.

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Hi,
I have a fairly new Satellite L350 (5 months). I recently discovered a trojan attached to program files for AVG software. I got rid of the trojan, did a restore to date before loading AVG in hopes that my system would go back to normal. It still continues to be slow, explorer keeps locking up and all sorts of quirky things keep happening! Yikes.
I have the Recovery and Application CD that came with my laptop. Should I use the Recovery CD or should I try to just repair by using the F8 option? And if I use the Recovery CD what files will I lose, normally? I tried to search for a list of apps that are on that disc but found no info??

I have spent most of the day saving all my files on disc. I will lose some paid downloaded programs which I am willing to sacrifice if I can get my computer to love me again!!

Any advice would be helpful.
Thanks

Answer:Satellite L350: What is better choice: Recovery disc or F8 repair?

>Should I use the Recovery CD or should I try to just repair by using the F8 option? And if I use the Recovery CD what files will I lose, normally?

I would recommend using the Recovery disk because the Recovery disk would format the whole HDD and will set the notebook to the factory configuration.
If you have some viruses on the HDD then the HDD format might be the best option in order to remove all the Trojans and viruses.

Greetings

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Have Satellite L350, computer been working great until I decided to back up Toshiba Recovery System on DVD Discs. Screen kept going white, protection off and could not get back my desk top icons...nothing... could not even shut down computer.
So..after taking myself offline, I did a complete start up which worked. Went back online and found my McAfee had disabled itself, was not protected...reinstalled it...all seems well for now.

BUT! the ? is 'What went wrong' ? Been reading the users manual...worried that I shouldn't have been online to copy backups?

Answer:Satellite L350 Lost DeskTop When Made Recovery Disc's

>...I decided to back up Toshiba Recovery System on DVD Discs
Can you please tell me how you have done this?

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I'm eager to set win xp instead of current vista on Satellite L350 -17Z because some soft is not stable and faults, while under xp on desktop I had no problems. XP Compatibility mode doesn't solve this.

So I decided to do it in a cruel way as a notebook is new and hdd nearly empty, besides I have got used to xp. Still I tried to make a recovery, using TOSHIBA Recovery Disc Creator.

But?*during burning DVD there is a fault and message about some problems with calibration. I tried few disks - same result.

Answer:Satellite L350-17Z: Recovery disc creation issue - problem with calibration

Hi Snen,

It would be interesting to know what CD/DVD drive you have. Maybe you should try to update the firmware of the drive. For some Toshiba and Pioneer drives the website shows a firmware update. It?s worth a try!
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

And what kind of DVDs you are using for creating a recovery disk? I have good experience with DVD-R types and I use it from Verbatim.

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Hi,

My hard drive died (completely) 3 days out of warranty.
Recovery discs didn't even load, all i had was a black screen and a mouse pointer.

So i bought a new hard drive. Problem i have now is how do i install Windows on the new disc.
What do i need to get from Toshiba?

Obviously i've paid for Windows Vista when i bought the laptop so i'm a bit confused about what to do next.
Will a restore disc work on a completely new drive?

Thanks in advance

Answer:Satellite L350-235 Will a restore disc work on a completely new HDD?

Hi

The Recovery disk didn?t not arrive with the notebook because you had a option to create one using the preinstalled Toshiba Recovery Disk Creator.

Now you need such disk which can be ordered here:
https://backupmedia.toshiba.eu/landing.aspx

Boot from this disk and follow the instruction in the screen.
The recovery disk will work with new HDD too!

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Can anyone help I am using a Toshiba satellite L350
I am trying to burn a DVD using Windows DVD maker .This is the fourth one I have made and the previous ones were all OK .

I cannot burn the DVD, I have tried two different types of disc , and made about 10 attempts today.
When I try to burn it starts OK then I get to about 34% and get an error message

I have had two different error messages , One says '' Cannot create the DVD unspecified error. ''
The other one says '' Cannot create DVD Catastrophic failure ''

Answer:Windows DVD Maker, unable to burn Disc - Satellite L350

If you try to burn a previous project (one that worked before), is it successful?

Maybe there is a problem with the current project, or you need to update the DVD Maker software

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There's a problem. Windows isn't running any more, but we can't repair it because we can't find our recovery cd/dvd.
How can we get it now?

Answer:Recovery installation on Satellite L350-12C

Can you start HDD recovery installation following instructions on
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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I've just started a new Sat L350 up and i can't get past the second page which says; media test failure and no bootable device,insert boot disc and press any key.

I've got no disc and i'm stuck,

help!

Answer:Re: Satellite L350: media test failure - no bootable device, insert boot disc

Hi

This error message appears because the BIOS didn?t not find an bootable device which would contain an operating system.

How about the HDD? Is it recognized by BIOS?
Check this in BIOS settings; press ESC and F1 in order to access the BIOS.
There you should check if the HDD (all HDD details should be listed) is recognized.
If not, then this means that your HDD died and therefore you cannot boot from the HDD.

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I tried to restore to factory settings useing the hdd option but then change my mind so i click cancel button.
It went back to the toshiba logo screen then a screen came on saying boot menu at the top and underneath it said i had to use restore disc to install operating system. But i did not make any.

Does this mean there is nothing on my hard drive?
Anymore and that i have loast all my persoal data or is there any other way to restore with out the disc all so there was no indcation light for the hdd.

Answer:Satellite L350-170 will not reboot after HDD recovery cancelation

Hi

It looks like the boot master record was damage due to the starting the HDD recovery procedure.
I think you can get the notebook working only using the HDD recovery procedure again.
You have to press F8 after notebook powering up. Then choose ?Repair my computer? and then choose ?Toshiba recovery?.

Hopefully this will function?
By the way; Why you didn?t create a Recovery disk? This is strongly recommended in case something would go wrong with your HDD.

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Hi all,

I am trying to fix my sister-in-law's Satelite L350-277 following a failed HDD. Prior to failure it was running Win7 Home Premium (32bit) which was preinstalled on HDD. I managed to run Belarc on it before it completely went, but wasn't able to create restore disk in time.

HDD failure appears to be due to bad sectors, and once failed, couldn't get past Startup Repair. Upon checking HDD (in USB enclosure), both C: and D: (backup partition) appeared intact, so guessed it was issue with MBR. I used Clonezilla to clone to new HDD and am now working on that - failing HDD is still as it was incase I need to clone again.

With the clone of the HDD, I first tried using bootrec.exe but some how managed to "break" C: and couldn't see anything in the partition.

BTW I am currently using a retail DVD copy of Win 7 to provide the "restore" functions. However the Toshiba Restore functions don't appear in the option list. So I then decided to just install the retail copy on C: to see if I could access the toshiba restore functions using data in D: That didn't seem to work either.

Then I came across this thread which gave me hope in being able to boot the Toshiba recory tool:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=44382

I was hoping that Vista and Win7 preinstalls would be very similar, however the HDD only has one recovery partition (D:\ HDDRecovery) and I seem to fall down at step 13. There are two boo... Read more

Answer:Win 7 restore without recovery disk on Satellite L350-277

On one side I can understand your wish to install recovery image but on other side, for me personally, it is nothing but wasting your time for nothing. Generally speaking recovery image is designed not to be copied or manipulated so this guy was very lucky.

Problem is that recovery disc was not created after notebook purchase.

Maybe it sounds stupid to you but I recommend you to order original recovery disc for this machine.
You can order it on https://backupmedia.toshiba.eu/landing.aspx
It costs 30 Euro only. For this money you will get original recovery disc that includes activated operating system, all necessary drivers, tools, utilities and few additional and useful applications.

Using this disc you will be able to have perfectly working machine in 2 hours only.

One more thing: usage of this disc is unlimited and you can use it 1000 times and every time you will have activated and perfectly configured OS.

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I have a friend?s Satellite L350 laptop which I attempted to repair, but the HDD is faulty, so badly I can't create restore disks. I cloned the image partition to another HDD (yes I created 2 partitions) which is a western digital, but for some reason when pressing F8 I can't get into the restore option, but I can on the faulty drive, is this because you have to use a Toshiba HDD only?

Thanks in advance

Chris

Answer:Re: Satellite L350-170 - cannot use cloned recovery partition

Hello Chris

It has nothing with Toshiba HDD. This option works when notebook is preinstalled with original recovery image. This with cloned partition will not work and HDD recovery option will not be listed in ?advanced boot options?.

Only when you install recovery image on this new HDD it will works.

One more thing: this old L350 works very good with Win7 32bit so if possible install it instead of using original Vista.

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Mate has an L350 which is completely knackered and unfortunately has no recovery disks. Could I use my recovery disks for my L300 model or will that just make things worse?

Answer:Satellite L350 - Can I use the recovery disk from the L300?

You could try but it may be missing Drivers or it may BSOD depending on the hardware differences.

Can you run Recovery from the HDD? Press F8 when Windows starts and choose the Repair/Recovery option.

Otherwise you would need to buy a replacement recovery disc from Toshiba.

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Got this L350-212 running Vista Basic.

It loads up to the Toshiba splash screen prompting f2 for setup etc. but does not acknowledge f2 or f8 or f12 to boot recovery disc. Goes to black screen with steady cursor in top left corner ( _ ) not flashing. Waited quite a while to see if it was just realy slow but nothing.

Dont know what else to do... any ideas?

Thanks in advance

Answer:Satellite L350-212 - Does not boot recovery disk

Hi buddy,

Have you checked if the CD/DVD drive is recognized properly in BIOS? Maybe that?s not the case so it doesn?t boot from recovery disk.

If you have another bootable disk, check another one. Maybe the recovery disk is scratched and can?t be read.

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Hi,

I'm new at this so please be gentle with me! - I have a Toshiba Satellite L350-170 (Windows Vista SP2). I burned 2 recovery DVD's just after I got it from new. I decided to recover it to factory settings, so I placed the first recovery disc in the drive and ....nothing. It won't auto play/boot up to start the recovery process. I can access files on the disc via "MY COMPUTER" but can see a "SET-UP". I had previously used the discs to recover and it worked then no problem.

There is nothing wrong with the computer or any error messages

Apologies if its been said before but, can anyone help or let me know whats happening please?

with grateful thanks

Myke

Answer:How to start recovery installation on Satellite L350-170?

Hello Myke

If it has worked in the past i don?t see the reason why it should not works again, except the discs are damaged.

Anyway, try this:
Start your notebook and press F12 several times to enter boot menu
Put the disc 1 into optical disc drive
In the list choose CD/DVD drive and press ENTER

ODD should start to read the disc and you should see something on the screen.

Does it work for you?

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I have a Toshiba Satellite L350 which I bought some years ago

Originally it was a vista home premium laptop and I opted for the Toshiba windows 7 upgrade and its been pretty much trouble free .

However recently something went a bit weird and things just were not working well (it would not always log you out and never seemed to shutdown correctly) and various other applications did not run correctly.

After a few uninstalls ,reinstalls, scans and Microsoft patches did nothing I decided to take the plunge and use the recovery disk.

I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7 and one again after.
I still have the windows 7 upgrade dvds so I can apply them after if I had to start back on vista again.

The only other big change has been a RAM upgrade to 4gb - I still have the original RAM if I need it but before all this there were no hardware issues reported and chkdsk was fine also.
So to me it was the o/s that was the problem.

I have now tried all the recovery disks and they all have the same problem reporting that imagex cannot uncompress the second file image as it is corrupt at block 90 ? I don?t have this actual message to hand
but can update later.


I can?t see that I?m doing anything wrong as all i do is put the dvd in the drive and restart the laptop with F12 to boot off the recovery DVD and follow the on screen commands.
Have you any reports of such of this p... Read more

Answer:Recovery disks not working for Satellite L350

Thats very strange that al recovery discs show the same error message. As far as I know when you start recovery image installation the HDD will be formatted, new partitions created, recovery image copied on second HDD partition and as last step is recovery image installation.
>I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7...
Have you tested both of them in the past?

Generally speaking all you do is right. In my opinion the problem can be recovery image itself or maybe HDD has some failure on certain sectors.
If you can obtain second HDD somewhere exchange it, set BIOS to default settings and test recovery installation again.

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How can i produce my own system recovery disk?
The windows system keeps asking for a floppy disk system which i haven't got

Any advise?

Answer:Satellite L350: How can I create my own Recovery disk

Hi

I don?t know what you mean exactly?
You can create an own Toshiba Recovery disk using the Toshiba Recovery Disk creator software.
Its preinstalled on your notebook and after the successful creation of the Recovery disk you could use it for the OS installation.

The Toshiba Recovery disk will NOT ask you for a floppy disk!!!

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can i download a recovery disk for free ? if so can you post link
thanks

Answer:Satellite L350-170 - can i download a recovery disk for free?

any 1 out there know of downloads

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Hi,
I have a Satellite L350, Vista home premium SP1, (had it for about 4months)

And yesterday I got a black screen error on my laptop it said to restart it, so I did, then my laptop just wouldn't stat up any more, I have no idea why?

So I put in the recovery disks that came with my laptop to just reinstall every thing like if I just got it out of the box and as I follow the instructions that the Toshiba recovery wizard disk says, and as its "coping files" I get a blue screen error saying "a problem has been detected and windows has been shut down to prevent damages to your computer DRIVER_IRQL_NOT_LESS_OR_EQUAL"

And say to restart or what ever and just keeps doing that.
(Tech Info: STOP: 0x000000D1, 0x00000002, 0x00000000, 0x8D246FD7)
( usbccgp.sys - Address 8D246FD7 base at 8D23E000, Datestamp 47919053)

Then I restart my system and a black screen comes up saying "BOOTMGR missing"
So now I have nothing that works, I have retried the disks but same error with blue screen.
I have also tried doing the safe mood and docent come up, nothing works.
I?m in need of help!

Thanks for reading sorry for so much reading to do

Answer:Satellite L350 - BSOD during recovery and "BOOTMGR" missing

The reason why notebook doesn?t start (bootmgr error) is while the installation stopped with an BSOD. So you must reinstall the notebook again.

It looks like an USB problem because I have found this in the Microsoft Knowledge Base:
http://support.microsoft.com/kb/945436/en-us

If you have connected external USB devices to the notebook, remove them.
In worst case there is something wrong with the USB ports or controller and the mainboard must be exchanged.

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My L350 has suffered a disk problem and would not boot. It attempted an automatic recovery but failed. I have rebooted from the system recovery cd's I created when the laptop was first purchased but the recovery fails at image 5.

Does anyone have any advice?

Answer:Satellite L350 will not boot or recover using the recovery disks

Have you used these recovery discs in the past?
If the discs are OK I can imagine there is some problem with HDD but I?m not 100% sure about that.

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Heya

I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

The reason I want to access is:
I have a Toshiba l350 with a partly installed windows here. At the moment, it gets "Starting Windows" and "The instalation program is started services" (in Norwegian) whichs stop with a popupbox saying "The computer unexpectedly restartet, or an unexpected error occured. The insatllation cannot procceed. To install Windows you have to click ok to restart the computer. Start the installation process again.".

What started the trouble was that during the last part of the installation (after Win7 became usable, but before everything was setup), escape was pressed and the computer was used normally.

Answer:Satellite L350: Can't access recovery partition by pressing 0

> I can't access the recovery manager on a Toshiba L350. I have tried holding down 0 (zero, both of them) at the start to access the HD-Recovery, but nothing happens. Is there something obvious I'm missing?

I assume you are using an European notebook model and therefore you should try this;
- Press F8 while notebook powering up.
- Then choose ?Repair my Computer?
- Then ?Toshiba HDD Recovery?.

This should allow you to start the Toshiba HDD recovery process.

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I have had computer crash on my Satellite L350D. I have tried to take it back to factory settings. I went through the steps with both disk and when it finished it said there was a error and shut down. So I have no idea what to do any help would be great.

Thank You,
John B

Answer:Satellite L350 - After recovery an error apperas and shut down

Hello

Have you tried the Toshiba recovery disk again? Does the same error occurs?
And it would be also interesting to know what is now? Can you boot into Windows or do you get an error message during Windows boot procedure?

Normally the recovery installation should be finished without any problems so in worst case it?s a hardware issue and you will need professional help from a notebook technician.

Greets

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Hi

I have a L350-170 running Windows Vista home, I have recently purchase a recovery CD from Toshiba and now that it has arrived, it doesnt work.

I put in the CD and boot from the CD drive, I can hear the drive working and the screen says "Windows is loading files" and a bar appears at the bottom of the screen, after this the screen goes blank and all I am left with is a mouse pointer and a black screen.

Thanks
Jackie

Answer:Satellite L350-170 - Recovery Disk doesn't work

Hi

Did you test if the notebook would boot up using another bootable disk like Linux Live CD, WinPE or Win XP?
Please check this?this would help to determine if the issue is related to Recovery disk or notebook.

Please check also if the HDD is ok. For this test you can use an free HDD testing tool called Drive Fitness Test. Google for that.

However, it could be also an faulty recovery disk and in such case you should get in contact with the guys where you have ordered this disk? maybe you need an replacement.

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Help, please.

I have been reading through the User's Manual for my new lap top before setting it up and am feeling rather nervous.

The salesman said that it should open automatically when I start it up, and all I then had to do was install the printer and (say) my m/s word program and I would be up and running.

But it sounds as if I should first of all make some recovery disks.
How many disks are needed? DVD presumably - or D/L.?
Can the recovery disk(s) be made after other programs are installed?

Secondly, it mentions the online manual. Where do I find this?
I have a scanner and external Seagate HD, but these can be added later.
I am using the laptop as a desktop replacement for my five year old Mesh PC.

Thank you for your help.

Answer:Satellite L350 - Question about Recovery disk creation

Hi

Yes, it?s very important to create the Recovery disk before you would change anything on your notebooks HDD.
After you have finished the Vista setup you should start the application called Toshiba recovery Disk Creator.
This application will help you to create the Recovery disk.

As I?m not mistaken you would need one DVD?. I recommend using an DVD-R.

Note; in some cases you can get an error burning the Recovery DVD. This can happens because not all disks are fully compatible. So if you would get such error please check different DVDs from different manufacturers

Bye

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Please help. I have Toshiba Satellite L350-12c and it?s a German model. My hard drive failed.
The local Toshiba repair centre said they can replace the hard drive but without the disc they can?t restore it to working order.
The worst part is its still under warranty but Toshiba is refusing to help me. The only place I can order discs is from Europe who won?t accept an American credit card and mailing address which kills me because I have another laptop from Germany and they sent me discs with no issue.

The local shop even contacted the local rep and she was no help. Please help frustrated Toshiba customer.

Answer:Satellite L350-12C - hard drive failure, need recovery

Hello

Can we please clarify something? If I understand you right you have German notebook model but I didn?t understand where you are now? In US or elsewhere?
If you are not in Europe the whole situation can be a little bit complicated but for every problem there is some reasonable solution.

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I just restored my Windows Vista Home Premium 32 bit Operating System on my Toshiba Satellite L350-170 using the recovery discs I created 4 years ago when I first bought my laptop.

Having restored the OS, it has taken the best part of a day to install all the Microsoft updates, including Vista Service Pack 2, and other programmes I use (e.g. MS Office, Real player, AVG etc.).

Now everything is up to date, I have created a new system restore point on the hard drive and run the Toshiba Recovery Media Creator again. Just out of interest, will the recovery discs be created up to the last restore point, or will it just reproduce the discs I already have, which restore it to the factory settings?

If this only restores it to the factory settings, is there a way of creating a system disk to get it back to the point it's at now?

Answer:Do new recovery disks for Satellite L350-170 save updates?

Hi, no it doesn't work that way. Running Recovery will restore the HDD back to how you got it from the factory.

Message was edited by: RandyRoberts

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Toshiba Satellite L350-170 - Intel Pentium Dual Core T3200 2.00GHz, 2Gb, 250Gb, 17" TFT, DVDSM, VHP

My wife bought three weeks ago. Light use. Everything working fine, until a 'Startup Repair' dialogue appeared. Since then the machine wont boot.

Machine goes into 'Windows Error Recovery' immediately after Toshiba startup screen, and presents the following options;
1) Launch startup repair
2) Start Windows normally

Option 2 results in a blank screen, and eventually goes back to the 'Windows Error Recovery' screen.

Option 1 presents the Startup Repair dialogue box;

'Your computer was unable to start
Startup Repair is checking your system for problems...'

At this point the Toshiba laptop gets into an endless loop.

So what do I do now? There are no system disks provided with the laptop, so I can't reinstall the operating system. The reseller (Comet) is less than helpful and wont entertain any refund or exchange for a defective product.

Can someone please help!

Answer:Question - Windows Error Recovery loop on Satellite L350-170

Try this:

Press F8 button immediately after notebook has been powered up.
Then choose the first option called ?Repair my Computer?.
Then a new windows should open and there you could choose the option called Toshiba recovery.

Please note then this procedure would start the Toshiba HDD recovery and the OS would reinstall again. This would format the whole HDD and would set the OS to the factory settings.

In my eyes you can use this HDD recovery procedure or you can try to reinstall the OS using the Toshiba recovery disk.
Both procedures lead to the same results?

Bye

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Hi

Can anyone help please?

I own a Satellite L350-20F running Vista
After suffering a blow to the laptop it stopped working. (no surprise)
Have used recovery disks to try to restore unit, but nothing happens it just reboots to the running ants with microsoft corporation written underneath, then check disk starts reporting no bad sectors, after this fins it reboots to running ants again.

Am getting blue screen error message every now and again, then goes to windows recover screen to either launch startup reapir (done this lots times still no progress) or start windows normally.
Tried to repair but just keep going through the stages of putting disks in and going through disk repair.

Is it easy to change HDD inside (i know how to on PC but no clue in laptop)(out of warranty))
I also own a satellite L300-25H is it poss to network them together and do a full format of broken one to see if that helps?
The only thing is will i be able to reformat new HDD with recovery disks to put back on Vista or will i need to pay out for a new OS?

Many Thanks

Si

Answer:Satellite L350-20F - Recovery Disks work to a certain point, still no boot

Yes it is easy to replace the HDD, just unscrew the two screws in the HDD Panel on the Base.

If there is a HDD chassis/bracket on the drive, you will need to transfer the bracket to the new HDD.

If you have no Recovery Discs, you can order the discs from the Toshiba website for a small fee.

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Hi

I got a problem with my L350.
Windows vista won't start up.

So i ordered recovery dvd from Toshiba because i didn't create my own recovery dvd.
But during getting back Vista i got image error restoring.

I don't know what to do now .

Thanks for any help.

Answer:Satellite L350 - Error while restoring the Vista using Recovery disk

Can you remember the error message?
Are you able to boot from another bootable disks like Win XP, Linux, etc????

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Hi all,

I have been trying to creat recovery discs for my L300 but after a 1-2 mins the programme stops and says "please check if the disc is scratced or dirty, if so, try again with a new disc" error code 0E01B5-26-2A030C00,

I have tried this lots of times with lots of different DVDs over the past few weeks but this keeps happening!

The machine is only a few weeks old and running Vista home premium any advise please as Im stuck.

Thanks for reading.

Answer:Satellite L300 - recovery disc creator error - disc is scratced or dirty

Hi mate

I think you used simply not fully compatible and supported disks.
In my case I couldn?t create the recovery because the CD/DVD drive was not able to handle it.

Fact is that many CD & DVD disks supports different standards and properties and in many cases the CD/DVD drives have many difficulties to handle the different disks.
I think you should simply test some DVD-R disks.

I uses DVD-R and was able create the recovery disk.

8 more replies
Relevance 67.65%

Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks

Leigh

Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

3 more replies
Relevance 65.19%

Hi,

I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

4 more replies
Relevance 65.19%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Relevance 61.5%

Hi, people, I have a Satellite M50 and a recovery disc, What's on the recovery disc? Is there windows Xp on it? Is there all the Tools and Utilities on it?, Do I use it to reformat? How do I run it?

THanks if you can answer

Answer:Satellite M50 - What's on the recovery disc - How do I run it

Hi buddy,

on this recovery disk is a windows copy especially made for your machine. So, if you have some trouble or a bad virus and your whole operating system doesn´t start anymore,
then you can put the recovery disk in your DVD drive, boot with this disc and the wizard on that disc reinstalls your whole system.

It's important that you know one very very IMPORTANT fact: This recovery disc is formatting your HDD, so all your existing data will be lost. Before you recover your machine,
you must backup your data!!

After the reinstall your system is like "factory-installed" and XP will be like on the first day you purchased the machine.

Hope I could help you.

Greets

P.S.: If you want to use that disc, simply press the "C" key at boot time, it will cause that you boot from you optical disc drive.

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Hi all.

I'm trying to help my boyfriend sort out his M70 which has been severely messed up by numerous pieces of adware, malware, trojan horses... you name it. It has very little installed or stored on it so a complete re-install seems to be the easiest option. However, we cannot find the recovery disc anywhere - it was probably lost/accidentally discarded during a recent house move. Is there anywhere I can get another recovery disc, or way of restoring the pc to factory settings without it?

Advice would be much appreciated!

Answer:Satellite Pro M70 recovery disc - where can I get a new one?

Hi

The new system restore would be the easiest way to get rid of all these malware?
The Toshiba recovery could be ordered from the Toshiba ASP (authorized service partner) in your country.
But this would be possibly only if the notebook series would not be too old and discontinued.
In such case you would need to use an original MS Windows disk in order to restore the OS on the HDD. The Toshiba drivers which are necessary could be downloaded from the website.

Therefore I recommend to get in contact with your local ASP and to ask if such disk is available or not.

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Relevance 61.5%

I have lost everything from my Toshiba satellite C50-A-19T but don't have a recovery disc.

Can anybody help me wit by sending me a disc???

Email [email protected]

Answer:Need recovery disc for Satellite C50-A-19T

If nobody can help you with this please visit https://backupmedia.toshiba.eu/landing.aspx and order original recovery disc for your machine.

Bye

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Relevance 61.5%

Hi, i cant boot my laptop i think i need a recovery disc or a boot disc , i dont have any of these so any help are advice would be great ... thanks

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Relevance 61.5%

Hello
Can anyone let us know where to find Recovery Disc for SATELLITE L50-B ?

Thank you

PS

It seems we all are in the same boat:
https://forum.toshiba.eu/showthread....d=1#post344817

https://forum.toshiba.eu/showthread....llite-L875-13D


MY TAGS
Recovery Disc, Recovery Disk, Recovery Discs, Recovery Disks

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Relevance 60.68%

I recently bought a laptop and decided to reset it via the recovery disc provided, to my surprise after inserting the recovery disc and restarting the laptop goes straight into Windows. Even though I went into the BIOS and set the CD/DVD drive as start up, or even after holding down the F12 key.
When the Laptop is switched on the Drive says that there is no data on the DVD, on double clicking the DVD it says "Please insert media into the DVD Drive"

My previous laptop was a Toshiba Satellite 1900-303 and just to test and see if it was a problem with my recovery media I used the recovery media on the P100 and it took me to the correct recovery screen. Then I swapped media and used the P100 recovery on the old Toshiba 1900-303 and again it went to the correct recovery screen. This got me thinking so I tried out a few more data CD's/ DVD's and to my astonishment it won't read DVD-R's.

Any Idea's.......

Answer:Cannot use the Recovery Disc on Satellite P100-227

Hi

Did you try to force booting from DVD drive keeping down C key after switching the unit on?

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I bought a Toshiba Laptop from the United Arab Emirates, Model *Satellite P10-792* in 2004 and had no problems with it until I decided to format it in Turkey/Istanbul where I am living now. I format it and now the TOSHIBA distrubutor in Turkey cant even find the *drivers or the recovery disc* for me because they say its a way too old model!!! Why sell something if you will execute it in 5 years??? I had no problems with the laptop my only mistake was to format it thinking it would do my computer good!

I desperately *need help from anyone who can help me find the drivers download OR recovery disc* for this model of laptop SATELLITE P10-792. Please help me. I dont want to throw my computer in the garbage, it has been with me since 2004 and I knew it would last me another 5 years if I hadnt wanted to format it :(

Thank you in advance for all responses.

Answer:Satellite P10-792 Drivers OR Recovery Disc

Hello

I do not understand why you are so upset. Visit Toshiba download page and download all drivers for WXP. If I am remembering well this notebook model is listed under option ARCHIVE (Product type).

Check it out.

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What is the easiest way to reConfigure my notebook without the configuration disk?

Answer:How to reinstall my Satellite without recovery disc?

Hi

Did you mean the Toshiba recovery CD?
Well, the easiest way to install the OS on the unit is to use the Toshiba Recovery CD because all drivers, tools, and utilities are preinstalled on the Toshiba image.
But if you don?t have this nice CD so you can also install the original Microsoft Windows OS and the necessary Toshiba stuff.
All Toshiba drivers you will find on the Toshiba download area:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

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Hi,

This is my first time on this forum and I have limited technical knowledge - please be gentle!!

I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).

It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.

I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.

When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!

Could anyone tell me if Office is on the recovery disc?

It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.

I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.


Your help will be very much appreciated.

Thanks.

Answer:Satellite Pro L20 - Is MS Office is on the recovery disc

Hi

As far as I know the Microsoft Office was not installed on the Satellite Pro L20.
Only the Office OneNote2003 was delivered with this notebook.

But this is not the same OneNote and Office are two different software packages!!!

Don?t mix it!!!

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Accidentally whilst trying to clear up my computer deleted the user accounts and so XP was totally screwed and wouldn't let me in, even the Administrator account it said didn't exist (which I think is impossible) so I gave up and did a hard drive wipe of the computer as I was about to throw it into the bin as a lost cause....

SO, what I really need is the recovery disc for the Toshiba Satellite Pro A120 which I have very stupidly gone and lost (looking around these forums it seems I'm not the only one!!).

Anyway, the computer runs Windows XP Professional and the laptops model number is: PSAC0E-006008EN

VERY ANNOYINGLY TOSHIBA NO LONGER SUPPORT THE LAPTOP OR SELL RECOVERY DISCS FOR IT!!!
(I hope that is read by a Toshiba employee!).

Can anyone help or suggest where to get a recovery disc please? I've tried Ebay and multiple google searches but none come up trumps.

Message was edited with a rant by: jonbad

Incidentally, can someone please explain why Toshiba provide all the necessary drivers for the operating system if they don't provide you with the operating system itself - i.e. they give you a disc image which already has all the drivers preinstalled on it.... Doesn't make much sense to me, unless you were to find your own copy of windows XP, which probably won't work with the Toshiba windows XP serial key in the first place and then try and download and install each individual driver?!! I think not.

Answer:Satellite Pro A120 - I need Recovery Disc

Hi

I think you tried to order the Recover disk using the Recovery online shop website.
You will be not able to order it using this service because only Vista Recovery disk could be ordered using this service.

In your case I would ask an ASP in your country for such disk?.
And note; there are more ASPs in your country as only one.

So maybe you should contact several service points.

Greets

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Relevance 60.68%

Hi

how could I get the oem recovery disks for Satellite L750, part no: psk2ya-09k028, as I can't make it to go back to factory default

Answer:Need recovery disc for my Satellite L750

Hi

I don't know how it works in Australia but I recommend you to contact nearest Toshiba service provider and ask for help. I?m sure they can help you with recovery disc order.
If you need addresses and phone numbers, you can find it on http://www.mytoshiba.com.au/service-centres

2 more replies
Relevance 60.68%

hello
I need recovery disk for my laptop because my hard drive crashed and I had to replace it with a new one.

How can I do?

The folder hdd recovery I was able to save her ...

Answer:Satellite C670D-109 Need recovery disc

Hi

Recovery disk can be ordered here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

2 more replies
Relevance 60.68%

pls, i want disk recovery for:
Satellite U400-10N
dod_dodym AT hotmail.com

Answer:Satellite U400-10N Need Recovery Disc

You can order one online at:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

Hi

I have lost my Satellite PRO L450D-12x recovery disc.

Does any one have idea how can I get it or can I order it from anywhere?

I need it urgently .

Answer:Need recovery disc for my Satellite Pro L450D-12X

You can order recovery disc on https://backupmedia.toshiba.eu/landing.aspx

3 more replies
Relevance 60.68%

I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

2 more replies
Relevance 60.68%

Hi
I have just bought an L300 which has Vista on it, I'd prefere XP but don't have the XP recovery disk. Any chance of a copy of XP recovery disc?

Answer:Need WXP recovery disc for my new Satellite L300

Please note that all L300 laptop models are not the same and Toshiba offers L300 with 6 different hardware platforms.
What you can try is to get one, if available, at https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

Hi there, my son has lost recovery disc 1 for his Satellite P10.
We have got disc 2 (drivers) but not disc 1.

Where can we obtain another recovery disc 1. and what will it cost approx .

Message was edited by: merdat

Answer:Re: I lost recovery disc 1 for Satellite P10

Hi

Usually you could order it from the ASP in your country but I?m not quite sure if you will be able to order such disk because the P10 is an older notebook series and possibly the recovery disks are not more available for this model.

However, you should contact the ASP in your country to get a confirmation.
Maybe you are a lucky man and the CD is available.

Good luck

2 more replies
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I'm wondering if I got all discs with my Laptop Satellite A200-1CR, because i can't make heads or tails from the folders on the Recovery DVD. Where are all the Programs that I should get with the computer., and I had everything installed from the beginning. I want to re-install windows, but I am concern if I will have all the programs like: winDVD and Norton Security, and all the drivrers.
Thanks!

Answer:Is recovery DVD the only disc with Satellite A200-1CR

Hi

The Toshiba Recovery DVD is only the one disk which came with your notebook.
On this DVD you will find a Toshiba Recovery image which contains the Windows OS, drivers, tools and additional software.
If you want to set the notebook back to the factory settings then just boot from the Recovery disk and the installation will start.
But note; the Recovery DVD will format the whole HDD so if necessary backup the data.

The other software like Win DVD or Norton Security are OEM versions and therefore the are only on the Toshiba recovery DVD. It?s not possible to download it!

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Relevance 60.68%

Hi

in his infinite wisdom my ex father in law installed xp onto my Toshiba Satellite P200 (PSPB6A-0CS04M).

None of the drivers work, the system is a piece of puss. I'm looking to find a recovery disc so I can go back to my original Vista install (with drivers) then possibly upgrade to win 8

Can anyone help please?

Cheers

Jason

Answer:Need recovery disc for Satellite P200

Satellite p200 is pretty old notebook model and I don?t know if you will be able to order original recovery disc but you can try it anyway.
For recovery disc order check https://backupmedia.toshiba.eu/landing.aspx

By the way: I don?t know if you will be able to have successful upgrade to Win8 but what I know is that this machine runs perfectly with Win7 32bit.

Maybe it sounds stupid now but I think you should be a bit realistic and don?t expect too much from this old piece of hardware.

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I've lost my recovery discs for Toshiba Satellite P100 - 217.
Who can help me with a copy, as I have a problem with my laptop?

Do you know where or how I can get another copy of the recovery disc?

Answer:Satellite P100 - Need Recovery Disc

Hi

Try this page:
https://backupmedia.toshiba.eu/landing.aspx

You would also find this link if you would search in this forum for same questions!
There are a lot of threads which could help you!

2 more replies
Relevance 60.68%

I bought this laptop, but unfortunately I lost my recovery disc.

I need a recovery disc, but I don't know how to purchase or download the disc of this appropriate model. If anybody can help me or give me any link to download, I'll be very much thankful to him/her.

It's specification that is mentioned on the bottom is:
Model name: SATELLITE A200-19K
Model No: PSAECE-01F00JEN

If more information is required, please let me know.
Thank you

Answer:Need a recovery disc for Satellite A200-19K

Hi

You can purchase the recovery disk using this website:
https://backupmedia.toshiba.eu/landing.aspx

As far as I know such disk is not expensive?

Cheers

5 more replies
Relevance 60.68%

Hi everyone,

I was just wondering how to use the 2 recovery discs i have recently burnt if i wanted to fix my usb ports (as seen in my Toshiba M300 - USB ports thread)

Any suggestions?

Answer:Satellite M300 - How to use recovery disc

Hi

You can use the Recovery disk only in order to reinstall the whole OS!
This means that the usage of the recovery disk will format the whole HDD and will set the notebook back to factory settings!

If you want to use the recovery disk then insert it into the ODD and boot from this disk.
Then the OS installation should proceed and you should follow the instruction on the screen.

That?s all

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Relevance 60.68%

An elderly ladies gave me her laptop to fix its HDD make a lot of clang/clicking noises and is unable to be read so I can?t use the system recovery partition.
Is there a factory default system image disc I could buy to load; it all back onto the new HDD.

It?s a Satellite P500 pspg8a-01u004 running win 7 hp

Answer:Can I buy recovery disc for Satellite P500?

If you need recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx
Using this disc you can install original recovery image (Win7 Home Premium 64bit) after HDD exchange.

2 more replies
Relevance 60.68%

I have Satellite Pro A100 Series, when I boot it up it tells me "Windows could not starte because the following file is missing or corrupt" \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I have tried to reboot with the recovery disc in and pressed F12 for the boot menu, selected CD/DVD and nothing happens.

Any help or ideas would be great,.

Answer:Cannot use the recovery disc with my Satellite A100

Nothing happens?
If I understand you right you are not able to boot from disk? Have you tested another disk? I mean it could be that the recovery disk is scratchy or something else.

Check this and give us a feedback.

5 more replies
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A few days ago my Satellite P10-304 would not boot up, so I used recovery CDs and got the machine working as good as new.
Yesterday again it would not boot up.
Something about an ethernet cable unplugged in error message, so I tried recovery CDs again as there was no data to lose.
It will not work, coming up with an error message "GDISK(E) No such fixed disk --1" then "Error number 11030, Invalid destination drive".

Can anyone help me to get it re-booted/recovered please?
I am not fussed about anything special for this old laptop, just a second computer for the kids to do their homework on.

Answer:Recovery disc does not work on Satellite Pro P10-304

Hmm?. Sound a little bit like an HDD malfunction?
Did you check if the HDD was recognized in the BIOS?

> Something about an Ethernet cable unplugged in error message,
I assume you get a PXE-E61 boot error on start-up.
This message appears if the notebook tries to boot from the LAN.

This could happen if other boot sources like HDD, etc? are not available.

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Relevance 60.68%

Hi there , could anyone tell me this:

Does the Product recovery CD rom for the P10 consists of a '1/2 and a 2/2 i.e. two disc plus the tools and Utilities cd rom or just a 2/2 disc?
My product recovery disc 2/2 does not appear to run so not sure if there is a 1/2 disc as well or is the disc is faulty.

Answer:Satellite P10 - Recovery disc query

Hello

Satellite P10 is pretty old notebook model but if I am remembering well it is delivered with follow discs:
Recovery medias 1/2 and 2/2 (at this time Toshiba didn?t offered recovery DVDs)
Tools & Utilities CD
Additional software CD

That?s all I know!
Are you missing some of them?

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Relevance 60.68%

Not sure if I'm in the correct forum?  I tried to redo my Satellite P300 with the recovery discs I burnt when I bought the laptop.  No recovery partition on this model. The discs indicated an error right at the very end, and of course by that time the "C" drive was wiped.  Outside of buying recovery discs from Toshiba, if they're still available, does anyone have any ideas?  Thanks for any help you can provide. 

Answer:Toshiba Satellite Recovery Disc

I would try running the recovery discs again, this may have been a 'blip' and may not repeat. Make sure the discs are clean.
 
Failing that, what OS did you have on this laptop - XP, Vista, Win 7 ?  If you have a Windows validation code on a sticker on the bottom, and can lay your hands on an install disc for your OS, you can re-install Windows that way. The only problem you are likely to have is sourcing the drivers for the graphics, sound, wi-fi, etc. and the best place to go for them is the Toshiba web-site. If you google 'Toshiba satellite P300 drivers' you will find a number of links.
 
If all else fails, you can always try Toshiba for recovery discs. I have a set for a Satellite of slightly older vintage and I must admit I have never checked them for integrity !
 
Chris Cosgrove

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Hello,

I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

Thanks!

Message was edited by: wawawa

Answer:Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

6 more replies
Relevance 60.68%

Hi
It's request for all of You. Please, help me somebody.

I have Toshiba A300D-125, when I bought it I forgot make backup CD. Now I format my hard drive and I make new windows. Problem is, I don't have all this programs what was when system it was new. Maybe somebody, who have same laptop have a backup cd (i'm sure somebody have) can share with me this CD.

Please, You can make image of this and upload somewhere in internet.

I'll be very grateful. Thanks

Answer:Recovery disc for Satellite A300D-125

You can order a set from Toshiba:

https://backupmedia.toshiba.eu/landing.aspx

3 more replies
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Hi,

I desperately need a recovery disk for my Satellite P100-160 (I think that's what it is).

Can anyone tell me how/where I can obtain one?

Thanks for any help anyone can give me!

Answer:Need Recovery Disc for Satellite P100-160

Call Toshiba ASP in UK (if you are in the UK) and you can order one from them.

Hope this helps

3 more replies
Relevance 60.68%

Does someone know where I can get another copy of recovery disc for my Satellite A30 part no. psa33e? Hope somebody will give me a positive answer....cheers!

Answer:Need product recovery disc for Satellite A30

You can order the Recovery CD from the ASP in your country !

Do you know how to find the ASP?

3 more replies
Relevance 60.68%

Hi. I'm from Poland but i have american type of toshiba and its imposible to get it. Everbody says that it isnt in Poland. Can anybody help me? Have that disc anybody?

Answer:How to get Recovery disc for Satellite L25-S119

I can just confirm that you can not obtain US Recovery media by service partner in your country. Maybe you can order it from US directly but I am really skeptic about that.

Best solution for you is to install Microsoft full version and download all drivers, tools and utilities from US download page.

2 more replies
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I have a Satellite C650 with a hard drive failure. I am unable to see the hard drive in the BIOS or using an external enclosure and viewing under Windows. Putting a new hard drive in isn't a problem but I need a Windows 7 Home Premium 32 bit OEM disc to restore the system.

How do I go about getting one?
I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.

Any help would be appreciated.

Thanks

Answer:Recovery Disc for Satellite C650

Hey,

> I've tried a standard Windows 7 Home Premium installation disc but it doesn't accept the OEM code as valid when activating online.
I assume you have used the product key on bottom side of your notebook, right?
Well, this key doesn?t work with standard Microsoft disks because it?s an OEM key that belongs to preinstalled Windows 7 from Toshiba and can?t be used.

If you use a normal Microsoft disk you have to use the product key that you got with the disk!!!

Otherwise you can order a recovery disk from Toshiba but I?m wondering why you didn?t create it:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 60.68%

Hi all,

Could someone tell me where to download or get a copy of the OEM Win 7 Recovery disc for my Satellite Pro L750? The laptop has a new HDD without a working recovery partition and I don't the recovery CD.


Help Please.

Answer:Re: Need Win 7 Recovery Disc for my Satellite Pro L750

To switch notebook off is no problem but you cannot switch it on. If you use it as desktop you must not switch it completely off. Use stand-by or hibernation option. To switch it on you can use option ?Wake up on keyboard?.

5 more replies
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My Grandson's L300D has got a damaged HDD which I want to replace for him.
However he doesn't have a recovery disk and the recovery file on the original HDD are not accessable.

Does anyone know if there is a recovery disk available for this model?

Answer:Satellite L300D - Where to get Recovery Disc?

Hi,

Yes, the recovery disk available but you have to order it for money:

https://backupmedia.toshiba.eu/landing.aspx

or install Windows copy with drivers from the Toshiba driver page.

3 more replies
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My sister has recently purchased an Satellite L40, what she was wondering was, is the Windows Vista recovery disc included with the laptop also the system recovery disc or if she needs to burn a separate recovery disc and how she would go about doing this.

Thanks

Answer:System recovery disc for Satellite L40

Hello

As far as I know recovery DVD should be in the box. To clarify this try to contact your local dealer or maybe Toshiba directly.

2 more replies
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Hi,

My DVD driver does not work because of Virtual VCD Drive program. (I hate that prog)
When I try to uninstall Virtual VCD, everything goes crazy and no executable file can be executed.

So I have to install factory image by using image on the HDD.
I did it tens of times on other notebook (CTRL +F11) but I could not figure out how I can do that on my Toshiba Satellite M45.

I appreciate your help
Thanks

Answer:Satellite M45: Can I make recovery without the disc

> Can I make recovery without the disc?

What to say? I have created an own image file of the OS using the Norton Ghost Utility and stored this file on the second partition.
In this case I can always use this image file to restore the whole ?C? partition and I don?t need the recovery CD.

I?ve made a good experience with Ghost Utility and in my opinion it?s one of the best tools to create the images and backups.

Best regards

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Alright guys, I bought a Satellite P200-143 a while back, and I've got to recover it today, just to get rid of all the junk on it and when I boot it up, press F12 and it goes fine. When the little black screen comes up and it says 'progress [percentage goes here]' it always sticks at 54%. I think it's because the disk has scratch on it.

Does anyone know where I could download the recovery setup from online? I'm running Windows Vista on it by the way.

Any help appreciated.

Answer:Question about recovery disc on Satellite P200-143

Unfortunately, you cannot download the Toshiba image from any Toshiba websites.
If you want to recover the notebook with the image then you have to use the Toshiba Recovery CD.
If your CD is faulty then you can order it from the ASP in your country. In my knowledge it?s not expensive.
Talk to the ASP technicians and ask for the compatible one.

Best regards

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I've just bought a U200, and have set to rebuilding it so I understand how it works.

I've already had to reinstall from the recovery disk, I was wondering during the recover there is a question about partitioning, I'd like to partition the machine to a C and D drive, is this when I'd do it, the question is asked how much space to allocate to the partition, If I\ allocated 20gb would i get a C drive of 20gb and a D drive of the remaining 40gb?

Answer:OS installation using recovery disc - Satellite Pro U200

Hi

You are right. If you choose 20GB it will be created 20GB partition and on this partition will be installed OS. After you start preinstalled OS the second partition (40GB) will not be visible and you must create logical partition.

You can do this if you start ?Computer management? ? click on Disk management. Click with right mouse button on ?black marked? partition and choose option to create logical drive. Follow the instructions and the partition D will be created.

If you have more questions please write again.

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My Toshiba P300 150 was delivered today and I have mess things up. I put a Toshiba P200 Product Recovery in the P300. I am not able to get to the desktop because everything was erased when I put the P200 Product Recovery Disc in the new laptop.

I am not able to get the Product Recovery from Toshiba until January 7 because the site is down.

I am so desperate, so if anyone has the same laptop, I would be so grateful if you would be able to make a copy of the Product Recovery, just email me if you are able to help.

Answer:Satellite P300 150 - Need Product Recovery Disc

Hi!

Why did you insert the recovery disk from a P200 notebook? When you get a Toshiba notebook it?s all preinstalled ? Windows, drivers and tools.

It?s a user to user forum and I think it?s not allowed to copy such disks. ;)

But you can also get a new disc from an ASP (authorized service provider). Here you can search for one:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an ASP

Bye

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I made the mistake of buying my laptop second hand and it has so many problems i cant use it at all

I dont have a recovery disc and thought that maybe that would fix my problems

I am not very computer litterate

thanks

Answer:Re: Where can I get a recovery disc for Satellite P105-S921

Hi!

You can create the recovery disks with the Toshiba Recovery Disc Creator. Normally it is preinstalled on the laptop.

If you are not able to burn it, you can order a new disk here:
https://backupmedia.toshiba.eu/maintenance.aspx

Bye

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Hi

I have a Satellite L10-151 model and it won?t load windows. Every time I try and start it, it says operating system not found. When I put the Toshiba recovery discs in that came with the notebook and I also bought a windows XP disc that won?t load either.
I have also taken the hard drive out and put another one in and it works fine so it must be the hard drive but don?t no what.

I have also tried installing windows 7 that doesn?t work either :s

Please help? The HDD has everything on it.

Answer:Satellite L10-151 wont load XP or recovery disc

Hi,

> I have also taken the hard drive out and put another one in and it works fine so it must be the hard drive but don?t no what.

can you enter Bios (f2) to check if the hdd recognized? It looks like your hard drive is fine but it can be something wrong with the motherboard connectors.

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I recently purchased this laptop and I get this reminder to make a recovery disc, but the link to the program doesn't work.

When I found the recovery disc program in its original folder it still refused to open.
My laptop just 'thinks' for a moment and then pretend nothing has happened.

Does anyone have a solution for me?
Maybe I could download a working version of this program...?

Answer:Making Recovery disc for Satellite A300-16I

Hi

From my own experience after a third system restart a recovery reminder appear saying you need to create a Recovery DVD.
You said you found the recovery disc program in the original folder? well, as far as I know there is a ?TOSHIBA Recovery Disc Creator? shortcut on the desktop.
Use this shortcut to star this application.
If this is not possible then you could try to recover the notebook again and then to create the recovery CD.

To start the recovery process you have to press F8 button immediately after system start.
Then choose the option called ?Repair your Computer? and follow the instruction on the screen.

Bye

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Trying to use the recovery disc on my L10. The manual says to put the disc in and start the computer while downpressing "C"...nothing happends and when i release "C" it goes into normal windows mode...Anyone ?

Answer:Recovery disc wont start - Satellite L10

Hi

By pressing the ?C? button the unit should automatically boot from the CD/DVD drive. But if doesn?t work so you can try to change the BIOS booting order (CD drive at the first place).
Put the Recovery CD into the drive and start the unit again

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My A100 will not load - can't find the recovery disc. Can I use my A60 recovery disc on my A100 - 163 laptop?

Answer:I can't finde the recovery disc from my Satellite A100-163

Sorry, but you can?t use the recovery disk from the A60. It will not work.

You can order a new recovery disk from Toshiba:
https://backupmedia.toshiba.eu/

Or you go to an ASP (authorized service provider) to get a new one:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an ASP

You can also use an original Microsoft disk, but there you must install all drivers manual and this takes a lot of time.

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My Satellite P10 has crashed, suggesting a hard disc error may be imminent, I have a recovery disk but this does not have a repair option, only a full recovery. As I would like to attempt to recover some data, is there a Repair option, which normally accompanies these discs.
If so where can I get one?

Thanks

Answer:Satellite P10 - repair option on recovery disc

Recovery disc has no repair option. Recovery disc contains recovery image only. Try to obtain Microsoft installations CD and use repair option there. If you will not be able to repair preinstalled operating system as last option you can use recovery disc and install recovery image.

Bye and good luck!

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When I bought my Toshiba laptop I was given a Product Recovery disc with it.
At first, I thought this was recovery of all of Windows XP (operating system that was preinstalled) but on the back cover of the case it only says "Windows Office One Note"

So is this product recovery for One Note only?

Answer:Satellite A100 - question about Recovery Disc

And what is written on CD/DVD itself?

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Hi
Im wondering if anyone can help me

my son has destroyed his laptop and its costs a lot of money to buy a recovery disc
JBH I tried to reset the computer and has had no luck it is in warranty but apparently not for this problem.

Can anyone advice me what to do
Im not very computer savvy.

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Satellite U500-1DV
When windows starts first time and while Toshiba application is installing things and configuring system, Windows crashes and restarts system.
What can I do? It happens every time.

Thank you

Answer:Satellite U500-1DV - Recovery disc does not work

It can be Recovery disk or notebook hardware problem.
You could try to start the installation using another disk for example clean Microsoft Win 7 installation disk.

If the installation would functions, then your notebooks?s hardware should be ok and the problem is related to recovery disk

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Dear sir

I have a Labtop *TOSHIBA I3 L500* , in 2nd of April 2010 from one of market there in FUJERAH .

.Aafter 11 days *I installed uncompatable software with Windows7* so the blue page which content a warning massage says " Your software has been damaged " have been viewed then i deside to use the RECOVERY CD .

I was foraced to use the *Recovery CD* which found with Bag of Labtop but something strage problem founded which is :
The OS was stucked in the last step of installing exactly when _logging in_ , a warning massage was appeared "Please dont interrubt installing the windows and logging in ..please wait " , the the massage was disappeared then system were shutdown and logging again and so on .....etc

I created a nother Recovery CD's which have 2 DVD's , and the Problem was still the same .

I used a Copy of Windows7 to rebot from it and to install the windows7 .

*MY QUESTION IS :*
WHY THE RECOVERY DVD WAS NOT WORKING ??? despite I create a RECOVERY DVD from the which have 2 DVD .
I dont think there is an scratched in original Recovery DVD which sold with toshiba labtop !! because the Recovery DVD which I created from windows7 and the same labtop have the same problem .
Please help me

Answer:Satellite L500 - Recovery disc failure

Hi

If you have created the Recovery disk correctly ad if the procedure finished successfully then the installation from recovery disk should work.

I?m not quite sure why you are not able to recovery the unit using the recovery disk but you should check the BIOS.
Access the BIOS pressing F2 and you should set the settings to default.
Save the changes and try to reinstall the OS using the recovery disk again.

If this will not help then go to BIOS and set the SATA mode from AHCI to compatible and then try install the OS again.

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Hi every one ..

i just bought this laptop ( Toshiba Satellite L755 ) and i had to recover it by the 4 recovery discs .. but i found out the first recovery disc is damaged and i don't know just why .. i read the manual and i made the 4 recovery discs successfully without any problems .. so please tell me what will i gonna do about it ??

The other 3 disks is working well i need only the first disk data where or how can i get them ????

Answer:Re: Satellite L755 - the first recovery disc is damaged

Sorry but your question is really strange.
All we know is that you want to install recovery image and that first disc is not working.

What kind of solution do you expect now?

Can you start preinstalled OS?
Is preinstalled OS original Toshiba one?
Can you maybe create these discs again?

I really don?t know what to say about it. If you cannot create new discs, created doesn?t work but you want to have original Toshiba recovery image preinstalled on your notebook I?m afraid you must buy this recovery disc from Toshiba.

One more question: can you start HDD recovery installation as described on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm ?

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Hello,

Winphlash killed my BIOS and now I'm trying to make a crisis recovery disc but it doesn't work. I wrote minidos.sys and phlash16 and the BIOS file winphlash extracted onto a USB stick. I renamend the BIOS.ROM to BIOS.WPH but when i start in recovery mode the usb stick works for around ten seconds and then nothing happens.

What am i doing wrong?

Answer:Satellite A210 - Crisis recovery disc

Hey,

Here in forum you can already find some threads about this crisis recovery disc procedure and how to reflash it. Just use the forum search.

But you should know that everything happens on your own risk and in worst case you could destroy the whole ROM module. So you should really know what you do?

I never had a problem with failed BIOS update but you can also contact an authorized service provider for help. The guys have professional tools to reflash the ROM module and can do this for you.

Good luck! :)

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Hi,
Trying to fix a mates laptop, had lots of issues so tried to put it back to out of the box state but when loading the disc's on 2nd disc fails to read and I get an error. Tried buring it at min speed but still no good.
Just wondering where I would get them from. Model number is: PSAG4A-02E00M.
Cheers,
Matt

Answer:Recovery Disc's needed for Satellite A300

Hi,

1. have you tried to restore from Hdd image as written in this article?

http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=58

2. but when loading the disc's on 2nd disc fails to read and I get an error

It looks like it scratched and some files can't be read. As I know, the 2nd Dvd contains drivers/utilities that you can install yourself from Toshiba driver pages. It depends on model:

[European Toshiba Driver Page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

[Canadian Toshiba Driver Page|http://support.toshiba.ca/support/Download/ln_byModel.asp]

[Australian Toshiba Driver Page|http://www.mytoshiba.com.au/support]

[American Toshiba Driver Page|http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp]

> Just wondering where I would get them from

Unfortunately, it's not free to order recovery disk, you have to pay. For European models, you can order here:

[Recovery disk|https://backupmedia.toshiba.eu/landing.aspx]

For other models (country regions), you should check on above mentioned sites

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Never needed to use recovery with this laptop and worried about getting it wrong! Used Nero Backitup to backup all files and settings, but feel I need to format c drive to get rid of all gremlins. Will my recovery disc reinstall the operating system after formatting, and, if not, what should I do to restore laptop to factory state?
I would describe my technical knowledge as intermediate, but enthusiastic!

I have a two year project at stake, so can't afford to mess it up.

Many thanks for reading.

Answer:Product Recovery Disc for Satellite Pro U300 XP Pro SP3

Hi

Using recovery image installations disc on your notebook will be installed recovery image. After doing this your notebook will have ?factory settings? again.
Recovery image contains operating system. All necessary drivers and Toshiba specific tools and utilities. Back up all your important data and use recovery disc for clean OS installation.

Back up all your import

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Hi. I have a Satellite A300 laptop.
I saw that my computer has 1 hidden partition in the first drive and another recovery file in the second drive.

1) What is the difference between the 2?
2) I accidentally deleted the file on the second drive, and now I'm unable to create a recovery disc, so I need to order a new one.

What does the disc contain? does it only install the operating system, or will it also include some of the software that came with my laptop (Microsoft works, camera assistance software and so on...)

Thank you.

Answer:What does the recovery disc include - Satellite A300?

1) This is pretty easy. The hidden partition contains the Windows recovery environment and the file on the second partition in the HDD recovery folder the factory settings or lets an image of it.
The recovery environment is a Vista feature, not a Toshiba. If you want the factory settings back or reinstall Windows you need the HDD recovery function or the Toshiba recovery disk.
Here is a useful link about the recovery environment: http://en.wikipedia.org/wiki/WinRE

2) The reason why you can?t create the recovery disk is that you have deleted the file. Normally on the second partition in the HDD recovery folder is the image for that and this can also be used for the HDD recovery function. Therefore you must go in the advanced boot menu and select ?repair my computer?. But now it?s too late and you can?t use this feature.

If you want the recovery disk you can order a new one from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx
The recovery disk contains the operating system and all drivers and tools from Toshiba that you need for the notebook.

I?m right that you didn?t look in the user manual?! ;)
Otherwise you would know all what I have told you.

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I am working on a A100-197 that would not boot into ordinary Windows but was able to boot into Safe mode.
I used MSConfig to turn off everything at startup and all non-MS services. No good.
I used system restore. No good.
I scanned for viruses, rootkits etc. None found. No good.
I copied data to another hard drive using safe mode with networking and inserted the recovery DVD.
Went through unpacking and got message telling me to remove DVD - did this and system appeared to freeze.
Hit the exit button and it rebooted but Windows froze (the moving blobs stopped moving). Tried safe mode
but got a message saying that the system installation did not finish.
Tried the recovery again but this time I left the unpacking screen at 100% overnight to see if
it did anything. It didn't. Clicked exit and got the same as above.
Formatted HDD in partition magic and tried again. No good.
Created 5GB FAT32 partition and copied DVD files to FAT32 partition. Tried to run the unpacking program
from DOS. It refused to run in DOS mode.
I'm thinking of linking the hdd to another machine and running RecoUnpack.exe from a working PC to
unpack the image files onto the laptop HDD, but this is crazy - the recovery disc is supposed to recover the
system. What else can I try?

Answer:Recovery disc does not work for Satellite A100-197

Hm,

I would say that you have some serious hardware malfunction. Did you already tried to check the RAM and the CPU??
In your case I would try to run the UBCD4Win (www.ubcd4win.com) and use superPI to see if the RAM is defective.

It could be also another component like the mainboard or something on the mainboard (graphics, sound, some capacitor)

It?s just an suggestion but you could really give my hint a chance. ;)
I would also try an other HDD in this machine, maybe the controller of your old HDD is gone..

Greets and appreciate any feedback from you

Dennis

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I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this
http://img231.imageshack.us/i/failedcopy.png/

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Answer:Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

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