Computer Support Forum

Satellite Pro A10 recovery disks fail to reinstall Win XP

Question: Satellite Pro A10 recovery disks fail to reinstall Win XP

My Sat Pro A10 operated happily running a dual boot system (XP and Mandriva) before failing to start one day.
I successfully used the Toshiba recovery disks and all was OK for a year or so before the same fault recurred.

Now recovery disk Nr.1does not restores the system and the laptop switches off after appearing to function normally for about 20 seconds.

Restoring the MBR and reformatting using a Win 98 recovery floppy failed to solve the problem.

Does anyone have any ideas please?

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Preferred Solution: Satellite Pro A10 recovery disks fail to reinstall Win XP

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite Pro A10 recovery disks fail to reinstall Win XP

What exactly happens when Disc 1 fails? Read error?

Is the Disc scratched or dirty? You may need to order a replacement disc from Toshiba

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I have a Toshiba Satellite A55-S1065 that I recently replaced the harddrive in, and when I try to use the recovery disks it keeps failing at various points with the A:/ghost error, even though this machine doesn't have a A drive

I really need help can anyone?

Answer:Satellite A55-S106 A:/ghost error when using recovery disks to reinstall OS

Apparently from my research into this problem on all of that years toshiba recovery disks they are set to automatically try and find a floppy drive, even when there isn't one.
I've copied the recovery disk onto a new disk, still dosen't work.

I've reinstalled the harddrive to make sure the connection is good.
I don't have another windows disk to try, does anyone have any advice for me?
It's very strange.

Can anyone help?

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I have an ASUS K53S brilliant machine except for the original Recovery disks Dont work. In attempting to reset after a virus scare, I found it would run through to disk 3 freeze for an hour the give me some message about an error. SO much for disk checking while they were made.

I have tried to Factory Reset but I have found that all that is doing is overlaying windows, resulting in shabby performance, inability to save some passwords and loss of the Blueray player/burner in both modes, Windows Fixit can manage to temporarily read a dvd, but no go on burning cds or reading them.

This machine is fully updated with all bios etc but just needs a strip back.
Any ideas?

I have also got the new G75V with 3D One word AWESOME gamers machine

Answer:Recovery Disks, What happens when they fail

I would go ahead and try to reburn disc 3. That would at least tell you if the information needed for that disc is still available. Windows installations can be picky about reading discs probably due to tight compression of files.

Imgburn's "Create Image file from Disc" option will write an ISO file to your HD of disc 3, copying it exactly if possible. Then use imgburn's "Write Image File to Disc" option to burn the ISO file which you just created to a new blank disc.

Then try the recovery again. I the information was there but the disc was difficult to read this might solve the problem.

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Hi everyone, Just got my new W520 a month ago, now im trying to make the recovery disks from the dedicated partition. First i only have 2 .wim files: cdrivebackup.wim sdrivebackup.wim i think qdrivebackup.wim is missing. Now when i try to burn the cds it wont let me choose the "boot media" - a missing file. And when i select only the "data media" it let me burn. So what's missing? why it won't let me burn the boot media? BTW there's a support mail for lenovo, or just by phone? Thanks!

W520 427637u

Answer:Fail to create Recovery Disks

You need to call up the support and tell them that the OS won't let you create the recovery media.

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After uninstalling a program and rebooting there is no system, not even BIOS, nor safe mode.I tried recovering C:\ partition (with two recovery programs) but there is nothing to recover.  C:\ partition is absolutely empty I have Recovery disks for e540, but it is faulty.Fortunately I do have a copy of ...Product Name, Product ID, Installed Key, OEM key  ... and ...OEM Edition:  Win 8.1 RTM Professional OEMM  . . . . I have not a clue what Win 8.1 RTM Professional OEMM ... represents,the PC came (new) with Win-7 PRO x64   pre-installedGave the e540 to local PC tech who installed a non Lenovo OEM Win-7 PRO x64 (which is same edition as original Lenovo setup.).  But the install is laggy and unstable.  The HDD (near new but out of warranty) is faulty, maybe the cause of my problems. can I use a Windows 7 PRO x64 OEM to reinstall onto the Lenovo ?I have a new internal HDD (ready) and hope I can use the product keys (above) or whatever I need to get the e540 going again I would appreciate any help, thank you  ----------------.Original factory OS: Win-7 PRO x64----------------.  

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I put in a new harddrive but I do not have the original recovery cd's. I want to reinstall Windows XP and enter my original Windows Key - will the Rescue and RecoveryŽ 4.21 download give me everything I need - or is there something else that goes with it? I didn't see any mention of reinstallation of Windows XP - only other suppoprt and diagnostic software.Thanks for your help - the amount of information on these computers is overwelming! Scott 

Answer:Recovery and Reinstall Windows XP - A52-8168 - Need Recovery Disks.

do you have the original HDD you have to burn the recovery cds from a service partition that comes on the HDD you can also use microsoft win. xp disc but I don't think your OEM key will work with that you can also search online....ebay

_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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I discovered was that there is a requirement for a disk space area for recovery partition and operating system partition. The total amount the drive has available is 30GB. When I left the default size I noticed that there was no disk space available. I then rectified this issue by making recovery partition and operating system disk partition 15GB each and there was no error performing the install. It was able to install the last disk language disks and then prompted the second phase would initiate after the restart.What happens is the recovery dialogue appears and the copying interface starts at this point the error exception is thrown.I am installing windows 8/8.1 if I select 8.1 in the drop down for OS's there is a default of 12GB for the recovery partition and the operating system has a default of 50%. I change the operating system to 100% which is 15GB and then change the recovery partition to 15GB. This step ensures that there is enough hard disk space to be able to install all the CDs without disk space error. then when I finish the second phase after bootup appears:error: "Fail to apply image, error code is: -1" With the recovery disks that I ordered is a guide that states I must for 8.1 change the drive from 13GB to 30GB that is the recovery partition because below that is a formula that calculates % of disk space allocated to the operating system which is default 50%. It is really confusing because if I change the recovery partition to 30GB there is no disk spac... Read more

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Ok, so first thing I do when I get a new PC...1.  Charge Battery2.  Start initially, go through any wizards to get into Windows for the first time3.  Reboot once4.  Log in to Windows5.  CREATE RECOVERY DISKS I mean I don't know how long ago but the trend has been vendors put either a recovery partition or provide imaging software to image the HD as is and this be your recovery disks... no problem... So I start the creating recovery disks process, and naturally it fails on the 3rd Disk... but it says to put in another blank disk and goes on... Now after I create a recovery disk I always put them to use and make sure they work... naturally it doesn't... results in a Blue Screen of Death.  No problem because I already knew I could reinstall from the Recovery Partition provided (I didn't do a complete HD recovery wiping out the recovery partition) I managed to recover just fine and tried to make a new set of Recovery Disks.......... now here's the kicker: I get a message saying "You can have only one copy of the Microsoft Windows operating system.  The Product Recovery Media Creator will exit now."  LOL Wouldn't be too much of an issue if they would have provided Windows 7 recovery disks w/ purchase instead of XP Pro only.  That I don't understand at all. So anyone know of how to reset the Recovery Media so I can created a NEW set of recovery disks? 

... Read more

Answer:Lenovo's Creating Factory Recovery Disks = FAIL

This is a licensing issue; why is it a fail?Just delete Q:\FactoryRecovery\service_done.ini if you want to create another set...

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I am trying to recover from an HD failure and have been trying for days to resinstall XP with the crappy Recovery disks that Compaq gives you. They never seem to work and the system always crashes before I get through the install. I think that the Compaq disks are faulty.
Of course, they don't bother to give you a copy of the OS when you buy the machine.
Right now I am trying to install XP on the Compaq machine with a Dell installation disk.

Does anyone have any suggestions? I thnk the best way would be to install from a new XP disk (not OEM) but that involves buying a new copy which I think is a rip off since I have a license already. This really sucks.

Answer:REINSTALL XP with COMPAQ RECovery disks

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I have a Hp laptop that I will get the recovery cd soon but what I'd like to know is will I have to have the XP key when I go to reinstall windows? The sticker on the bottom has been torn half off and I can only read 11 letter/numbers left on the sticker.Will I have to call MS and buy a new key? I think the HD is failing (makes funny noises) so I want to get a new one and do a clean install.I'd rather not lose some of my programs/files and I've read about cloning a hard drive but not for a laptop with no external HD and even then I'm not sure how??!! I also seen some articles about copying some files or something to save the activation stuff in windows but have no idea about what there talking about. So even if I get the reinstall disks from HP they would do me no good without the COA sticker. Lots of question in her ...sorry but I don't want to have a dead laptop that I can't afford to fix!$$

Answer:Xp reinstall using recovery disks-Laptop

christopherjellybean said:

I have a Hp laptop that I will get the recovery cd soon but what I'd like to know is will I have to have the XP key when I go to reinstall windows? The sticker on the bottom has been torn half off and I can only read 11 letter/numbers left on the sticker.Will I have to call MS and buy a new key? I think the HD is failing (makes funny noises) so I want to get a new one and do a clean install.I'd rather not lose some of my programs/files and I've read about cloning a hard drive but not for a laptop with no external HD and even then I'm not sure how??!! I also seen some articles about copying some files or something to save the activation stuff in windows but have no idea about what there talking about. So even if I get the reinstall disks from HP they would do me no good without the COA sticker. Lots of question in her ...sorry but I don't want to have a dead laptop that I can't afford to fix!$$Click to expand...

i think the new disks come with the key already (i forget), i've ordered a couple of sets from hp/compaq. if your comp boots up, you can use (links below to copy your old key). <-- i've used <-- have not used

as for cloning your h/d good luck (you'll probably have to buy the software @ $50-80 or so. you might want to see about borrowing an e... Read more

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Anyone from Romania with a Satellite L500-126?

I had a problem with my Vista oem and I want to reinstall it and don't have recovery disks.

Thank you

Answer:Satelllite L500-126: I want to reinstall it and don't have recovery disks


Satellite L500-126 was delivered without the recover disk but with the HDD recovery option! This means that you can recover the notebook without the usage if Recovery disk.

Start the notebook pressing F8.
Choose the function: Repair my Computer and then new window will appear.
Then you would get new option with recovery HDD

Should work?

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Hey guys I'm trying to reinstall XP Home on my friends Desktop, they lost their recovery disks butstill have the Cd Key. When I try installing Xp Home from a XP home disk I have it says invalid CD Key... do I need the recovery disks then or what can I do? thanks guys

Answer:Reinstall XP Home on HP Desktop without Recovery Disks

They need to contact the computer manufacturer and order a set of recovery disks. They will need the model and serial number to order the disks.

You are getting the message about invalid CD key because M$ is seeing that the CD does not match the OEM CD.

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Warning - long wall of text coming! The decision to run GWSCAN came after speaking to a Lenovo rep for an hour.  He had me run it... ------ I recently started running into some pretty nutty issues on my laptop. Since it had been over a year since I did a clean OS install, I decided that would be the easier option. The issues weren't virus-y or anything, just that feeling of "fragmentation" and bloating. Anyways, I have a Lenovo Ideapad with one-key recovery. I decided I would rather run Win7 since I wasn't feeling Win8. I deleted ALL the partitions and worked on installing Win7. Something must have not agreed with me by deleting lots and lots of partitions, because that installation was a mess. It took me DAYS of reinstalling Windows over and over until one finally stuck. It would freeze up on the initialization, or install but freeze every time I opened something. It's like something was missing.I finally got an installation to go all the way through and work. Things were going smooth for a few months, but I noticed that my wireless drivers were acting up. I did 5 Speedtests in a row, and got download speeds of around 8.1, 1.9, 2.1, 1.8, 8.0 in that order. The tests were within 20 minutes of one another with no other users on my network. So I decided I would just say **bleep** it and do an Win8 install. I have recovery discs from Lenovo, however they would keep freezing up during the install, or they would finish, start to initialize Window... Read more

Answer:Y500 OS fail, no way to reinstall with Recovery discs

First things first, is your HD GPT or MBR partitioned? When you got it with Win8 pre-installed, it was most certainly installed in UEFI mode, so unless you changed it when installing Windows 7, your HD is stlll GPT partitioned.
If you want UEFI bootable Windows 8 installation, it must remain GPT partitioned, UEFI Boot must set to Enabled in BIOS and when you boot the recovery media, the boot device selection should present you with an EFI option for the DVD drive, and from there the installation should finish without a hitch.
However, if you want a Legacy bootable Windows 8 installation, you must first change your HD over to MBP partitioning, using the built in DISKPART tool which you can execute in CMD within Windows Recovery, run from DVD. Win7 or Win8 DVD doesn't matter, or you can use a LiveCD/USB with a tool such as GParted to make the necessary changes to your HD.
Use Diskpart to Create and Format Partitions
When done, set UEFI boot to disabled and run the standard boot option for your DVD to start the installation.
Hope this gets you started.

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Dell XPS 435T/9000 with Win 7 64-Bit

I was having all kinds of BSOD and system freezing issues so I decided to do a re-install 2 days ago from my system recovery disks to return to a factory image. I had some issues with the monitor blanking as reported here. I got the system up, updated drivers from the Dell site, and having been letting the windows updates install. I installed a few programs, but not too many.

Today the system froze while working on it so I had to reboot manually using the power button. It booted into Windows and I started working again, but the screen blanked out within a few minutes and the system rebooted itself. During reboot, while loading Windows a blue screen appeared, cycled through and then restarted Windows again.

Any help would be appreciated.

I have uploaded the SF Diagnostics files for review.

Answer:BSOD 0x1000007e for ntoskrnl.exe after Sys Recovery Disks reinstall

Please remove BitDefender and use MSE in its place.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
Good and Free system security combination.
How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Free up the start-up, nothing except the antivirus is usually needed.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools: Speccy - System Information - Free Download
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
Screenshots and Files - Upload and Post in Seven Forums
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:How to Run Disk Check in Windows 7
Upload a screenshot of your hard disk using Crystal Disk Info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:Hard Drive Diagnostic Procedure
... Read more

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First question. My Vista cannot be recovered using System Recovery.
Startup Repair comes back with "Windows cannot repair this computer automatically"
(I cannot do a Complete PC Restore and there are no restore points. See**)

So why can I not run an update install? The installer says "must be run from windows". But I cannot get in to windows...Surely there's a way of running an update install? (media is full OEM version)

HISTORY (long, boring...)
** I have a raid0 dual boot of XP32 and Vista64; XP32 looks like it has knocked out the restore points (known issue)

1. dual boot has been fine for 6 months (takes a couple of goes to boot some times)
2. didn't use machine for 3 weeks
3. couldn't boot at all, lots of randome boot problems...
4. looks like one problem was MB battery was dead (ASUS P5NE-SLI)
5. since new battery boot to XP is reliable but Vista is broken; surprised I cannot do an upgrade install from OEM Vista64 media (option is greyed out and says it can only be run from Windows)

The actual error I get with Vista is :- Windows failed to start...Status 0xC0000001 An unexpected error has occured.


Answer:System Recovery fail. Full reinstall the only option...

No restore points, Try putting your boot disk into your computer, then go into boot menu and make your computer boot from the startup disk. Next run Check disk, but I forget what the command for that is, just check the forums.

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I had Antivirus system pro take over my pc, i tryed everything to remove it no luck.
Now i just want to reinstall XP FROM MY RECOVERY CD'S.
I have Ibm netvista. when i insert the recovery cd, when i go to
'My computer" and click on drive "D", i can only see a bunch of files in a folder. How do i use recovery cd's?
I went into Bios, but nowhere there is an option to boot up from cd.
I cant do "System restore" ii's disabled
I cannot use "Task manager" disabled
I am being redirected to porn website's whenever i go to use internet
I just want erase everything and do a fresh install

Answer:[SOLVED] Reinstall issue after using Recovery Disks [moved from Security]

Hi -

It seems the NetVista can be a bit difficult to find the right location in BIOS to change boot order. It might be helpful to know the exact model.

If you're set on restoring the machine, which is often for the best, see if this link helps, scroll down to number 3.

Also, see if these instructions I found work for you.

Boot up PC
Press F1 to enter BIOS screen
Press Enter on Startup Options
Press Enter on Startup Sequence
Use Arrow keys to change boot order

Or, slightly more detailed:

1) Shut down the operating system and turn off your computer.
2) Press and hold down the F1 key, and then turn on the computer.
3) When an IBM or other logo is displayed or if you hear repeating beeps, release the F1 key. The IBM BIOS Setup Utility will start.
4) Select "Start Options" from the first menu.
5) From the Start Options menu, press <Enter> on the top bullet labeled "Startup Sequence" (it is above all the other options). This brings up a new "Startup Sequence" menu.
6) Change boot order as needed using arrow keys.


If you need further assistance, and want only to reinstall, you'd be better off posting for help in the Windows XP section of the forum, as this section is for malware removal.

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I have SATELLITE L350D-212 notebook with windows 7 home premium OA.
It started to complain that there was something wrong with the harddisk so I went and bought another harddisk of same size.

I have created the recovery disk when the computer was bought and have backup of all the data in external harddisk.

After I changed the new harddisk to the notebook and tried to boot from recovery disk nothing happens eventhoug I can see that there seems to be everything Ok with the disk.

Any ideas on how to get the recovery to run for the new harddisk?

I have the old harddisk attached as external disk via USB but can't boot from that too. It just stops at some point and says to shutdown.

Answer:Satellite L350D-21 Problems using recovery disks to recovery to new HDD


Usually the recovery disk should format the new HDD but I would recommend to attach the new HDD as an external device to another computer and to format this new HDD before trying to recover the notebook.

After the HDD has been formatted, connect it to the L350D and boot from the recover disk?

Good luck

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Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

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Well, for the first time in 8 years I had to do a system recovery using the disks i created when i first bought my l300-13s using the Toshiba Recovery Disk Creator.
I had inadvertantly deleted the HDD Recovery partition when i set out to do a clone using a bigger HDD.

What I want to find out is instead of making recovery disks to DVD can i make a recovery USB flash drive?



Answer:Satellite L300-13S - Recovery USB instead of Recovery DVD Disks?

When you open Toshiba recovery media creator you can see options which media can be created. I?m not 100% sure but I think on old L300 there was option for recovery DVDs only so I think you cannot create recovery USB.

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can anybody help me. i am trying to use my recovery disks on my p10 but it will format so far and then just shut down. it gets to differant stages each time but been as how it started to format i now have no pc so if anybody can help i will love ya forever

Answer:Recovery disks for my Satellite P10


did you checked your Recovery CD/DVD for scratches? Also it can be that your HDD has some faulty sectors which can be checked with Scandisk!
Scandsk is a DOS based tool which is on every MS bootdisk. You will find different bootdisks at
When you will connect a FDD USB drive and start the notebok, you have to press F12 for boot menu! Choose FDD USB and the bootdisk will start. Then you can use scandisk.
After that you can use a tool called
This will format your HDD.
When you finished and cleaned your recovery CD you should try the recovery again!


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I have damaged my recovery disk 2 on my A30. Where can i get replacement?

Answer:Satellite A30: How to get the Recovery disks?

You will have to contact the ASP in your country for the CD order!
Such CD?s are not very expensive an I?m sure you can purchase the recovery CD from the Toshiba service point!

Please check this page to find the nearest ASP in your country!

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I bought a refurbished Satellite M70-364 off of the internet but it has no recovery disks and I was wondering if any one would be willing to make me a copy of the Satellite M70 recovery disk or loan me the disks.
Would be very gratefull and will pay for the use of the disks please reply by e-mail [email protected]

cheers craig

Answer:Satellite M70-364 recovery disks


you can try it here:

It?s a newly created site for people which need recovery media for their machine..


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I have an IBM ThinkPad R51-1828DRG and am attempting to create a set of recovery disks using Access IBM > Create Recovery Discs the program fails with the error message "An internal error has caused the process to fail". The Create Rescue Media program CD option also fails with the same message. Can anyone offer any assistance. Thank you in anticipation. RobC

Answer:R51-1829DRG Create Recovery Disks error "An internal error has caused the process to fail"

I also have this same problem trying to create recoverey disks for a ThinkCentre S50 8086-21u. Used RnR to return disk to factory state and the error message still shows up. No listing of this particular error on Lenovos site. This machine is totally back to factory state now, would upgrading RnR do anything?

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Hi, I seem to be getting mixed messages from Toshiba about the availability of Recovery disks for my laptop. Are there any UK readers of this message board that would either sell me a spare copy they have that they no longer need or, do a copy for me of their recovery CD (and ideally the tools & utility CD) for this laptop? I would pay of course.

Answer:Satellite Pro 4340: Need Recovery Disks


The fact is that you will get all Toshiba CD from the service partner in your country.
You can order the Recovery CD and all another CDs.
I'm sure it's not very expensive.

Check this link:
There you will find the ASP in your country.

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Ok my first problem with my laptop was that I had about 5 Trojan viruses which passed through my antivirus some how =/

But now cause I rang up Toshiba line they said use recovery disks. I did not do the recovery disks because the disks would not go had to update firmware -.- did nott do that but he said ok press F8 on start up.

I did that HDD Recovery but it got stuck at 31 % and restarts. I load it up and it says BOOTMGR is missing press cntrl + alt + del to restart. I do that comes straight back to the same screen. I do it like 50 times nothing I can do.

I have searched the internet for the recovery disks download no help. I rang them up they said they cant system recover it -.- no idea what to do Any ideas?

Answer:Satellite L300D-13S - Need recovery disks


I agree with the Toshiba hotline, you should use the recovery disk for this problem.

You can not download the recovery disks in the internet but you can buy a new one. Here is the link:


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Does anyone know where I can download or order the recovery disks for my M70, the place i took it to get it fixed said it cant be fixed without them.

Answer:Satellite M70: Where to order the Recovery Disks?

Hello Luke

Is your M70 not delivered with recovery DVD? As far as I know it is definitely delivered with recovery DVD and please asks your local dealer about that.

The recovery image can not be downloaded just ordered by Authorized Toshiba service partner in your country.

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I have a Toshiba Satellite C50-A-19T laptop with OS windows 8.1

Recently my laptop had booting problems so i contacted toshiba support and they told me to get recovery disk from and i ordered the disk and it arrived today#

When i enter the recovery disk and boot from the disk drive (ODD) it brings the windows logo then after a minute it goes to a blank screen and i waited and after a while it was still a blank screen
I had already went into the BIOS to change the settings to boot from the CD but even after that the same problem persists

Please help

Answer:Satellite C50-A-19T - recovery disks not working


Go to BIOS and disable the option called: secure boot
Now you should be able to boot from the ODD.

By the way: please check if the HDD is listed on the first BIOS page (name, size, etc?)
In case the HDD details are not visible, the HDD isn?t recognized by BIOS? this could be related to HDD malfunction.

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We have a Satellite Pro L10-135: Intel with Windows XP.

The laptop is a few years old and is full of spyware, my partner has also accidently deleted some program files. I have removed all personal files and would like to completely reformat the unit to factory condition.

But she has lost the recovery CDs. I have tried to get them from Toshiba, but when I enter the serial number it says that its too old and the disc is unavailable. I've also tried to find the Toshiba Recovery Disk Creator, but on the start menu, it is nowhere to be found instead it says Start>All Programmes>Toshiba>Networking or Start>All Programmes>Toshiba>Utilities.

I need the process to be idiot-proof as I am not too confident with computers, so I would like to get a genuine Toshiba restoration, rather than attemting to download individual drivers, etc.

Does anyone know where I could buy or download the disc in the UK?

Many thanks.

Answer:Satellite Pro L10-135 no recovery disks, need to restore

It is always problematic with old notebook models but what you can try is to contact nearest authorized Toshiba service provider in your country and ask for help.
Maybe they have somewhere archived old recovery discs and can help you with this.

One more thing: very often I saw that people offer recovery discs on eBay.
Check it out. Maybe you will be lucky and find recovery disc for your notebook model there.

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I have a Toshiba Satellite A300- 1EG.

I created 2 recovey disks as required in the "Toshiba Recovey Disk Creator". I created the first one (Disk 1) 2 weeks ago and the second one (Disk 2) today because I didn't have 2 DVDs in hand.

My first question is does it matter if I have left a period of time between the two creations will if affect the recovery if I ever need to use them?

My second question is do both recovery disks just recover the operating system eg: Windows Vista or do they recover everything that was saved on Local Disk C at the time they were created?

My final question is if it happens my operating system dies, do I just power on the laptop and put in recovey disk 1 and then 2, (if that is not how I do it can someone please tell me how to?)


Answer:Satellite A300-1EG - Why do I need 2 recovery disks?


When you use ?Toshiba Recovery Disc Creator? you can see there option for using different empty medias. On some notebook the image can be burned on one empty DVD and on some models you need two of them. It depends on recovery image.

For my Satellite A300 I used two DVD-R medias. I have created recovery images for several notebooks and it is not known to me you have interrupt recovery creation and continue it later. When the first media is finished you must put second empty media and burning procedure will continue automatically. As far as I know there is NO option for disc 2 creation only. Please be careful about that.

I recommend you to obtain two empty DVD-R medias and create recovery DVDs at once.

When you use recovery DVD the whole HDD will be deleted, not just partition C. that means all data saved on HDD will be deleted. If your notebook has two HDD the recovery procedure will affect HDD1 only. Be careful about that and before you start recovery procedure back up all your important data.

Final answer to final question ;) ? when you want to install OS again using recovery media do follow:
Power your notebook ON and press F12 to enter boot options
Put recovery media 1 into optical disc drive
In boot options choose CD/DVD drive and press ENTER
Follow the menu on the screen

Of course, start with DVD1 and when asked insert second DVD.

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I have lost the recovery disk for my Satellite A210, is it possible to get replacements? Thanks

Answer:Need XP recovery disks for Satellite A210


Visit Toshiba page under
There you can order recovery discs. I don't know if you can order recovery for your Satellite A210 but you can check it anyway.

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Hi together,

I got a big problem. Win 7 Home Premium 64 BIT crashed on my satellite L550D-13V.

I tried to repair but it doesn't work. So I decided to recover via HDD Utility.
Everything seems to be okay but in the end the tool said that errors occured. I tried to recover again but the process aborted with bluescreen "PAGE_FAULT_IN_NONPAGED_AREA" this time.

After reboot system told me that no bootmgr is available. I tried to boot by using recovery disk but it also seems to be faulty because the system cannot not boot from the disks.

And there's my problem. I am unable to boot / recover now. Volume D seems to be okay - the HDD utility files are still available but I cannot create new recovery disks and it is not possible to boot into HDD utility tool.

Do you have any ideas?

Many thanks in advance and regards

Answer:Satellite L550D-13V - How to recover without recovery disks?


The story is strange?
I?m wondering why you are not able to boot from the Recovery disk?
Did you use the created recovery disk in the past or did you try this disk for the first time?

However, regarding the error message: PAGE_FAULT_IN_NONPAGED_AREA
I googled for that and it seems that this could be related to memory fault.
Possibly one of the modules malfunctions.

Of course this is just an personal opinion?

If an HDD folder is available on your HDD, then there is a small chance to get the HDD recovery to work. Here a interesting thread:

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The computer has a black screen with cursor in the middle not able to move. I have opted to do recovery disk but it is not doing anything still black screen with cursor in the middle of screen. I have backed up computer ages ago not worried about wiping it all off just want to restore to factory settings.

Answer:recovery disks for toshiba satellite a500

I have similar problem I got mine to boot from cd by removing hd.
didnt do much good didnt have anywhere to install so I tried repair computer
and put hd back in no good wont recognise hd can use cmg line that way though
hope someone has an answer

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Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you


Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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I recently bought a new notebook from Toshiba, the Satellite P300. It has Vista installed out of the box but there is no recovery media included with the package. I'm worried that if something might go wrong in the future, I won't be able to repair my operating system.

Two questions:
1) Is it normal that there is no recovery disc included with the Satellite P300? In other words, other customers who have bought the same laptop don't have this either. Or is this an exception and a mistake of my local vendor. In the manual on the 'included in this package' list there is no mention of a recovery disc included with the package.

2) Can I get a recovery disk from Toshiba if something goes wrong?

Answer:No recovery disks included with my Satellite P300


> Is it normal that there is no recovery disc included with the Satellite P300?
Yes, because the notebook was equipped with the HDD recovery option which allows you to recover the notebook from the HDD.

> Can I get a recovery disk from Toshiba if something goes wrong?
There is preinstalled Toshiba Recovery disk creator software.
This software creates a Toshiba recovery DVD. I think this info was published in the user manual which should be preinstalled on your notebook.

So I would strongly recommend reading the user manual and to create such recovery DVD before you would change anything on the notebook.

Cheers mate

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Does anyone know where (or if ) i can download the installation / Recovery CD's for the Toshiba Satellite Pro A200.


Answer:Satellite Pro A200 Where to download the Recovery Disks

The recovery CD cannot be downloaded!!!!
You have to order it from the ASP in your country if you have damage or lose it!!!!

But I really don?t understand why you ask this!!! Such questions are answered many times!!!! Check firstly the existing threads before you will ask something!!!


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I have a Toshiba Satellite L350 which I bought some years ago

Originally it was a vista home premium laptop and I opted for the Toshiba windows 7 upgrade and its been pretty much trouble free .

However recently something went a bit weird and things just were not working well (it would not always log you out and never seemed to shutdown correctly) and various other applications did not run correctly.

After a few uninstalls ,reinstalls, scans and Microsoft patches did nothing I decided to take the plunge and use the recovery disk.

I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7 and one again after.
I still have the windows 7 upgrade dvds so I can apply them after if I had to start back on vista again.

The only other big change has been a RAM upgrade to 4gb - I still have the original RAM if I need it but before all this there were no hardware issues reported and chkdsk was fine also.
So to me it was the o/s that was the problem.

I have now tried all the recovery disks and they all have the same problem reporting that imagex cannot uncompress the second file image as it is corrupt at block 90 ? I don?t have this actual message to hand
but can update later.

I can?t see that I?m doing anything wrong as all i do is put the dvd in the drive and restart the laptop with F12 to boot off the recovery DVD and follow the on screen commands.
Have you any reports of such of this p... Read more

Answer:Recovery disks not working for Satellite L350

Thats very strange that al recovery discs show the same error message. As far as I know when you start recovery image installation the HDD will be formatted, new partitions created, recovery image copied on second HDD partition and as last step is recovery image installation.
>I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7...
Have you tested both of them in the past?

Generally speaking all you do is right. In my opinion the problem can be recovery image itself or maybe HDD has some failure on certain sectors.
If you can obtain second HDD somewhere exchange it, set BIOS to default settings and test recovery installation again.

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is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

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Have an Satellite Pro A300-28V laptop with Vista 32 Business. After a recovery from HDD Recovery partition I decided to use the function Complete PC system backup to make an image for future recovery with all my present settings. Too annoying to reset to factory default (Thunderbird 3.0 Mail, Open Office, and some other small applications previously running with no problems for years on another desktop computer).

The system needs 5 to 9 DVD's and it writes the first DVD. Takes roughly 30 minutes. Then, during verification of that disc it hangs. Verification bar stops at about 30% complete.
Anyone with that experience? Does not the Business "Complete PC image" work well on a OEM installation of Vista?
Or is it maybe the DVD driver who needs an update? I do not use a 3rd party burning software.


Answer:Satellite Pro A300-28V - Can't create own recovery disks


Which program you are using to create your own recovery disks? For example I mean Acronis, Norton Ghost, etc.

In your case I would try it with another burning program like CD Burner XP or Nero.
Furthermore you could try to remove the upper and lower filters in Windows registry, maybe it will work.

Last but not least on the Toshiba website you can check if there is a firmware update for your CD/DVD drive.

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I'm upgrading the hard drive of my *toshiba a300-1mz*, but I'd be sure that I can use the *recovery disks* maked at the first boots for the s.o. (vista)

I expect your support...
thank you very much...

Answer:Satellite A300-1mz Can I use the recovery disks after a HDD upgrade?


Yes, you can do this!
If the HDD has been recognized by BIOS then you should boot from Toshiba recovery disk in order to reinstall the OS which was preinstalled by Toshiba.


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I have a Toshiba Satellite Pro A300 2CW. I bought it with Software Windows XP (included in a CD), which worked perfectly for years. I have reinstalled it several times during this years, but now the CD has deteriorated and it doesn't work anymore.

Originally the machine had WIndows Vista installed with DVD recovery creation option and a HDD recovery option, but I think this is not possible for Windows XP.

Do I have any options?Where could I buy the original Windows XP CD?

Thank you

Answer:Satellite Pro A300-2CW - Need Recovery disks with Windows XP


You can try to order it on
Other way you can install own WXP version. All WXP drivers, tools ad utilities can be downloaded from Toshiba download page

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Dear All

I wish to find out how many recovery disks my L300-1AQ (Model No PSLB8E) laptop requires.

I have a disk that I made when I bought the computer but I cannot start using it untill I make sure that only one disk is required (if more than one disk is required and I start the recovery process I believe I will render the computer unusable). I know that recent Toshibas come with multiple DVDs so it's definitely worth my checking before I do anything.

Oh and the recovery partition is gone due to an "aggressive" installation of linux, so that's not an option for us (it's new user is a windows user).

I cannot find this information on the internet or in the manual so I would be grateful if anyone out there has this information.

Best wishes to all

Answer:Satellite L300-1AQ - How many recovery disks required?

Hi DiodePrridge51b,

If Toshiba recovery disk creator required 1 disk only, you need only 1 recovery disk to restore factory settings.

It?s always depending on the notebook model and OS how much disks you need but if only 1 disk was required it?s enough and you start recovery installation. :)

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Hello, I have a Toshiba A300 1j1 and have had it for two years. Recently, when attempting to start the laptop just a blankscreen appeared whilst the laptop appeared to be running, but eventually the screen appears. But more alarmingly I get a "BOOTMGR is missing, press ctrl+Alt+Del. So I run the recovery process as I made recovery CD's a year earlier. But I can't complete the process bec. I get...

Checking for HDD1
HDD1 not found!
Try to remove all letters from potential partitions on HDD 0 ...
Try to remove all letters from potential partitions on HDD 1 ...
Microsoft DiskPark_Version 6.0.6001
Copyright <C> 1999-2007 Microsoft Corporation.
On computer: MINWINPC

Disk 0 is now the selected disk.
Diskpart succeeded in cleaning the disk.
Diskpart succeeded in creating the specified partition.

Partition 1 is now the selected partition.
Diskpart successfully assigned the drive letter or mount point.
100 percent completed
Diskpart successfully formatted the volume.
Diskpart succeeded in creating the specified partition.

Partition 2 is now the selected partition.
Diskpart successfully assigned the drive letter or mount point.
100 percent completed
Diskpart successfully formatted the volume.
Diskpart succeeded in creating the specified partition.

Partition 3 is now the selected partition.
Diskpart successfully assigned the drive letter or mount point.
100 percent completed
Diskpart successfully formatted the volume.
Copy Recove... Read more

Answer:Recovery process FAIL on Satellite A300

Hey mate,

> ERROR: Copying of Recovery Base files failed!
Sounds like a faulty or scratched recovery disk maybe?

In my opinion you should try another disk, . e.g. Microsoft Windows disk. If your recovery disk is faulty, the Microsoft disk should work properly. After this you can download and install all drivers and tools from the Toshiba page.

In worst case it?s a hardware malfunction, HDD or something else, but you should test another disk firstly. ;)

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So I got cocky and didn't install any anti-virus software and ended up getting drowned in spyware so instead of going through the hassle of trying to remove each one whilst they slowed the computer to a halt I decided to reset to factory condition.

It seemed easy but now after the first part (a command window with a percentage) it told me that the HDD recovery had failed.
What can I do now as I cannot use my computer, I don't have a Vista disk because Toshiba claimed I could recover from the harddrive I could use XP if there is no quick fix as I have a disk for that but how easy is it to find and install all the drivers, by the way it's an Satellite L300.

I have no idea why the recovery partition isn't working as well, so what do you guys recommend I should do?

Thanks, Guy.

Answer:Vista HDD Recovery Fail on Satellite L300

> It seemed easy but now after the first part (a command window with a percentage) it told me that the HDD recovery had failed. What can I do now as I cannot use my computer, I don't have a Vista disk

Did you try to start the HDD recovery again?
Simply press the F8 button after notebook powering up and choose ?Repair my Computer?.

Usually this should help to start the HDD Recovery again.

If this will not be possible then you will not be able to recover the notebook without the Toshiba Recovery disk.
It?s really stupid situation if you didn?t create the recovery disk before this issue happened :(

Well, your last chance would be this website:

Here you could order a new Toshiba Vista recovery disk


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I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126


You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

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I have 3 recovery disks which were provided with my Toshiba (which was originally bought in the US for me by my brother although I am UK based). The laptop was originally running Windows XP Home Edition and Microsoft Works and is covered in Toshiba labels to that effect. When I try to restore the system using the recovery disks, the screen says it is installing Windows 95 ! Also, although It appears to be reformatting the hard drive, it only gets as far as 86% then stops ! (even if left overnight)

So I have two questions:

1) Can I get correct replacement start-up disks for XP?
2) Is there a likely reason for the 'lock-up' at 86%?

Answer:Satellite 2415 S205 Recovery disks do not work

Hey there

About getting correct discs, I think you can try here:

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A short question;
how to dual boot with the two recovery disks tath ive got with my laptop (Satellite Pro L40)

disks 1&2 are windows vista buisness
disks 3&4 are windows xp profesional
disk 5 is bios update

The guy where i bougt the computer (an ordinairy electroinic store named expert) said it was posible with tose disks.
I've already made a partition but when i boot the disks it doesnt has the option to select a partition

thanx already

Answer:Satellite Pro L40 - How to make a dual boot with two Recovery disks

>Satellite Pro L40 - How to make a dual boot with two Recovery disks?
Short answer: you cannot do this. Maybe if you have two HDDs (I didn?t tried this) but as far as I know your SP L40 has only one.
Ask this smart guy how to do this. Maybe he has some useful tip.

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Is it possible to extract the OS from the recovery cd's that you make?

Answer:Re: Satellite A660 - Extract Windows 7 from recovery disks

Yes, it's possible but you won't get Windows 7 installation files but the image of the system just before the very first factory run. Anyway it could be useful on another Toshiba notebook replacing Vista.

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i want to reformat my laptop, its a Satellite P300.... many things do not work anymore ie: system restore and corrupted c drive

1) would reformatting my laptop fix these problems?

2) 2 disks "product recovery media TOSHIBA satellite p300 etc and says windows vista ulimate 64 bit

Does that mean they contain vista? (vista came pre installed

3) should i make a copy of the vista serial PRODUCT ID that is on my system menu screen

4) how would i run these disks.....

I appreciate if you could help, its an awesome computer

Will reserach on how to run the disks, just wanting to make sure they contain vista

Answer:Satellite P300 - Does the product recovery disks contain Vista?

> 1) would reformatting my laptop fix these problems?
Probably yes

> 2) 2 disks "product recovery media TOSHIBA satellite p300 etc and says windows vista ultimate 64 bit
As far as I know P300 has been equipped with HDD recovery and the Vista 32bit was preinstalled. There should be an option which would helps to recover the notebook using the HDD recovery option. Press F8 while notebook booting up. Then choose Repair my Computer and start the HDD recovery.
This should set the machine to factory settings. Finally you could create a recovery disk using the preinstalled software called Toshiba recovery disk creator.

> 3) should i make a copy of the vista serial PRODUCT ID that is on my system menu screen
You could do this but as far as I know the Vista on the Toshiba Recovery disk is already activated and you don?t need any serial keys.

> 4) how would i run these disks.....
Usually you have to boot from such disk

PS; to get more details you should read the user manual and should read the threads in this forum!

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I was just wondering about this.
Could i make ISO images of my recovery disks, i know i could just make some more copies, but i am learning how to create ISO images.
But i was a bit worried what would happen when i put a disk in the drive.....

Answer:Re: Satellite L300-1BV - creating ISO images of your recovery disks

This with recovery image is a little bit complicated and something like this is not possible.
All you can do is to create recovery DVD using Toshiba recovery disc creator or start recovery from HDD directly using Toshiba recovery option (F8).

You can do with this what you want but how you want to start installation later?
Sorry but I think it will not work.

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I bought in June 08 a Toshiba Satellite P205D-S8804 on Ebay Australia and I now need to format system but cannot find my recovery disks that were provided with system.

Where can I order the necessary recovery disks from in Australia? Is there a number i can ring for products no longer under warranty?

Answer:Satellite P205D-S8804 - Need replacement recovery disks

Hi Eagle,

I don?t life in Australia so I don?t know how it works exactly but I would recommend contacting an authorized service provider in your country. The guys can order a new disk I think.

Furthermore if you have a Microsoft Windows disk you can reinstall Windows with this disk. You can download all drivers and tools on the Toshiba website.

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I bought Satellite A500 yesterday and now I am trying to create the recovery disks before anything else.
However, towards the end of the 1st DVD, I get an error message saying "Faile dto open the following file. e:\boot\bcd (Error code 0201123-F1-00000000)" and then when I click 'OK', the DVD is ejected giving a message 'failed to create recovery media 1'. Upon physical examining I have noted the DVD is written to almost full.

Any advise on this? Also, in the interface, it does show a USB option and says to insert a USB media with more than 7GB free. Can I use this to create the recovery disk? If so, when I reinstall windows 7, can this be used as a bootable disk?

Would greately appreciate any help on this issue. If it is malfunctioning, I want to return it ASAP.


Answer:Satellite A500 - problems with creating the recovery disks

As far as I know you cannot use external device for recovering so it is very important to create recovery DVDs.

Try to create recovery disc using DVD-R media only. Use high quality medias like TDK or Verbatim.
Last month I created recovery discs on Satellite A500-157 and everything went well.

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I recently purchased a Satellite Pro A300-13X notebook with Vista Business installed.
It came with two product recovery discs to install XP professional.

Since I decided just to use XP, I followed the procedure for product recovery and I am now running XP from the first disc. It seems to run properly.

I'm unable to install the second disc and wonder where it is for. It contains 7 application files 001-002-003-004 crc and tpa.

Does anyone know what to do with this disk?

Answer:Satellite Pro A300-13X: Question regarding the Product Recovery disks

Don't know what this disc contains or how to install it, but check if everything works and if all utilities and programs are installed, which you had under Windows Vista.

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I just restored my Windows Vista Home Premium 32 bit Operating System on my Toshiba Satellite L350-170 using the recovery discs I created 4 years ago when I first bought my laptop.

Having restored the OS, it has taken the best part of a day to install all the Microsoft updates, including Vista Service Pack 2, and other programmes I use (e.g. MS Office, Real player, AVG etc.).

Now everything is up to date, I have created a new system restore point on the hard drive and run the Toshiba Recovery Media Creator again. Just out of interest, will the recovery discs be created up to the last restore point, or will it just reproduce the discs I already have, which restore it to the factory settings?

If this only restores it to the factory settings, is there a way of creating a system disk to get it back to the point it's at now?

Answer:Do new recovery disks for Satellite L350-170 save updates?

Hi, no it doesn't work that way. Running Recovery will restore the HDD back to how you got it from the factory.

Message was edited by: RandyRoberts

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*Request for help*.

Following system crash 16 January have reinstalled Windows - as per my TOSHIBA Manual,
from the 2 supplied Recovery CDs - onto my Satellite 2450.

After watching the TOSHIBA & SYMANTEC Recovery Utility screen show progress
over the course of 21 hours - inserting Disk 2 as per screen instruction along the way -
at the end I was left with blank screen apart from a C Drive Prompt.

I am uncertain as to the proper required action to continue the recovery.

REQUEST ADVICE correct procedure to complete the recovery.


Using 1.4 Mb floppy StartUp disk can see that C: has what appears to be the XP folders.

- plus a folder, SYSPREP, which with another machine I see has contents shown below.

Volume in drive G has no label.
Volume Serial Number is 1724-0EEE

Directory of G:\SYSPREP

01/17/2003 07:40 AM <DIR> .
01/17/2003 07:40 AM <DIR> ..
08/29/2002 01:00 PM 16,384 SYS.EXE
08/29/2002 01:00 PM 27,357 CVTAREA.EXE
08/29/2002 01:00 PM 32,768 POWERCFG.EXE
09/20/2001 01:40 PM 588 WINBOM.000
02/25/2002 09:52 AM 153 SYSPREP.INF
08/29/2002 01:00 PM 112,640 SYSPREP.EXE
08/29/2002 01:00 PM 24,576 SETUPCL.EXE
08/29/2002 01:00 PM 50,055 OFORMAT (a COM file)
08/29/2002 01:00 PM 15,360 NETCFG.EXE
08/29/2002 01:00 PM 46,592 MSDINST.EXE
08/29/2002 01:00... Read more

Answer:Satellite 2450 Recovery Disks completed - Is there life after their use?

Just info. Finally cracked it and re-installed. Not clear why. Kept returning *Extraction Failed*. I kept running the recovery disks again, and again. The rate of progress seemed to increase on each attempt. Got to the *insert second disk and press Enter* bit. Did so, and on this occasion got message that the extraction failed due operator abort. Don't I just love this kit! Regardless ran again from scratch. When second disk requested I inserted it and confirmed done by pressing the letter *O* (For OK) rather than Enter. That ran through to 100% whereupon got a dialogue asking to remove the second disk and boot using Ctrl Alt Del.

It booted and brought up the Welcome screens. Could be in with half a chance. Thanks for input. zeds are calling.

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My L350 has suffered a disk problem and would not boot. It attempted an automatic recovery but failed. I have rebooted from the system recovery cd's I created when the laptop was first purchased but the recovery fails at image 5.

Does anyone have any advice?

Answer:Satellite L350 will not boot or recover using the recovery disks

Have you used these recovery discs in the past?
If the discs are OK I can imagine there is some problem with HDD but I?m not 100% sure about that.

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I have a Satellite L300 and have made a few sets of recovery disks as from what I read some makes work and some dont and so far none have.

Insert disk 1, press power on button and hold F12 down until the option for boot comes up.
Select CD/DVD then dos type box appears with X:\windows\system32\cmd.exe - startnet.cmd
and in the box Waiting for ODD to become available...

You can add as many dots after that as nothing proceeds further - hence three sets of recovery disks on three different brands of DVD any advice would be pleaseing!


Answer:Re: Satellite L300 - Recovery disks made but wont run


According to your description, the system recovery procedure does not start up and the ODD cannot read the disk.

In your case I would recommend recover the notebook using the Toshiba HDD recovery.
You can start the procedure from HDD; press F8, choose repair my computer, Toshiba HDD recovery.
Now the system restore should proceeds?

After the notebook has been set to the factory settings, check if there is a firmware update for this ODD (CD/DVD drive). If yes -> update the firmware.
I know you have tried three different DVD brands but you should still try to create a recovery disk using another DVD disk? I?m using TDK DVD ?R and had good experience using it. A friend of mine uses Verbatim DVD?R and never had any problems?

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I have a satellite 1800-400. The cd shows in device manager but it doesn't recognise the cd is in the drive. I need to use the recovery cdsas the system has been damaged virus etc. Is there a way i can get around the cd drive problem.



Answer:Satellite 1800-400: CD Rom wont work/ Cant use Recovery Disks


you have to boot from recovery disk by pressing C or F12 at startup.

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Hi all,

I have a brand new Satellite M300-18P, pre installed with Vista 32bit. I would like to make rescue disks using the pre-installed Toshiba utility. Every time I try to burn a disk, the process stops halfway saying (and I have to translate this bit): "a problem has occurred in the power calibration area". code OEO1B5-26-00037304.

The program suggests the DVD-disk might be faulty, and urges to try another disk. After 3 disks, I do not believe this is the cause. I used DVD+r, normally compatible with the driver.
I want the recue disks since I want to format the hard disks and make a clean UBUNTU install. Might I decide not to use Ubuntu any longer, then I would like to install the original software back on the M300.

Can anybody help? Thank you. Kurt

Answer:Impossible to make recovery disks with my Satellite M300

Hello Kurt

I recommend you to use DVD-R media and just high quality product. Friends U400 is a little bit ?sensitive? with medias but I have used TDK DVD-R and it worked perfectly.

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I'm working on a Satellite A200, which doesn't have any recovery disks, and now seems to have a messed up Vista installation.
Before I started working on it, I created backup images of the Hard drives 3 partitions (C:\, TOSHIBA SYSTEM VOLUME & HDDRECOVERY) which I have saved on another computer.
My question is, can I create recovery disks from these images? The machine they are saved on triple boots XP, Vista & W7, they were created using ShadowProtect Desktop.
I can mount the images into either OS...

Answer:Satellite A200 - Burn recovery disks from HD image?

As far as I know it can be problematic now. Recovery media can be created when notebook has ?factory settings?. That means available "Toshiba Recovery Disc Creator" tool and recovery image placed on second partition.

When you move this recovery image somewhere else and put it back later it can happen that "Toshiba Recovery Disc Creator" cannot find the files anymore.

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Can anyone help please?

I own a Satellite L350-20F running Vista
After suffering a blow to the laptop it stopped working. (no surprise)
Have used recovery disks to try to restore unit, but nothing happens it just reboots to the running ants with microsoft corporation written underneath, then check disk starts reporting no bad sectors, after this fins it reboots to running ants again.

Am getting blue screen error message every now and again, then goes to windows recover screen to either launch startup reapir (done this lots times still no progress) or start windows normally.
Tried to repair but just keep going through the stages of putting disks in and going through disk repair.

Is it easy to change HDD inside (i know how to on PC but no clue in laptop)(out of warranty))
I also own a satellite L300-25H is it poss to network them together and do a full format of broken one to see if that helps?
The only thing is will i be able to reformat new HDD with recovery disks to put back on Vista or will i need to pay out for a new OS?

Many Thanks


Answer:Satellite L350-20F - Recovery Disks work to a certain point, still no boot

Yes it is easy to replace the HDD, just unscrew the two screws in the HDD Panel on the Base.

If there is a HDD chassis/bracket on the drive, you will need to transfer the bracket to the new HDD.

If you have no Recovery Discs, you can order the discs from the Toshiba website for a small fee.

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I have a Toshiba Satellite L300-139 (Vista, 160GG, 2GB memory).

Hard disk has been damaged (when booting Vista, systems does not start at all, and every time only a blank screen with the mouse arrow is shown --> tried all choices + PE boot etc. but there is no access to the Recovery Console) and there is no possibility to run CHKDSK to fix this problem.

No recovery disks were created when the computer was new.

I removed the laptop hard disk and plugged it in to my desktop computer, but 2 partitions out of 3 were damaged and I managed to recover some data including:

c:\program files\TOSHIBA

Recovery of the data was done by using and external USB hard disk.

I copied all the data to the USB disk and started the TRORDCLauncher program (run as Administrator). All it does it removes my DVD-drive from vista and then fails with error (rough translation):
"Other process is using the drive or there is no drives available. Check the drive status. [OK]"

It seems that Recovery Images have been created with Windows PE Tools 2.0 (Imagex), but as the data is spreaded around the folders I have not been able to create the recovery disks manually.

Any Ideas and knowledge how to create the recovery disks with this data what I have or do I have to order the DVD's and wait for couple of weeks before getting the system up again?



If someone knows a nice solution for executing Microsoft CHKDS... Read more

Answer:Creating Recovery disks without the possibility to boot -Satellite L300

Sorry but there is no chance you can create recovery DVD. Recovery DVD can be created if you use ?Toshiba Recovery creator? tool only and unfortunately there is no way to get it.

HDD recovery procedure using F8 can work only if the HDD configuration is not changed (new OS installed), the HDD recovery folder must be placed on second partition.
So with short words, you can do this just if the notebook has ?factory settings?. Now you cannot do anything but order new original recovery DVD for this notebook model.

If you want to do this you can order it under


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I?m trying to do a clean OS install of Vista onto a new hard drive, the install runs correctly but at the end, instead of it requesting me to create a user id and password as the machine does at first boot up when new, it shows a login for administrator with a message that the administrator account has been disabled, and another to input a pre-existing user name and password, which I do not have since this is a clean install.

Does Toshiba want me to only run the recovery on top of a pre-existing OS install? That would be quite a limitation, and would prevent one from recovering their machine after a hard drive dies.
Any thoughts? I did look thru the docs for a default password, but if it's there I didn't find it.

Thanks in advance!

Answer:Re: Satellite U305-S7477 - issue with clean install from recovery disks


To be honest your issue is strange to me. The fact is, for operating system installation you can use either Microsoft installations DVD or Toshiba recovery DVD. In both cases when installation is almost done you must enter your username and password (optional). There is no difference at all.

I have done recovery installation many times under WXP and Vista. No difference at all. Username must be entered always and I didn?t notice such issue as described in your posting.

So please try to install OS again and be careful with each installations step. All recovery installations images are tested and I cannot imagine Toshiba?s people can oversight something like this.

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My pc start acting up after i made a system restore.For exemple i cant use the fn key function.

Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.

I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
Can someone help.

Thank you in advance for your help.

Answer:Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

Is this the first time you try to create recovery discs?

How you have created 2 discs if the Toshiba recovery disc creator starts with error?

Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
I don?t think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

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just bought a satellite A505-S6005 and trying to create recovery disks.
I am using Dynex DVD-R.

It created the 1st disk after erroring out 2 times and when I started the 2nd disk kept getting the message again which is Error Code OE01BS-26-2A037303 says power calibration area error occurred, check disk for dirt or scratches.

The disks are not scratched and after going through 5-6 disks am wondering if something is wrong with the optical drive & not the disks.

Any help appreciated.

Answer:Satellite A505-S6005: power calibration error creating recovery disks


I think it?s a problem with your DVD medias?
You are using not compatible disks!!!

Try different DVDs from different manufacturers.
I?m use the Verbatim or TDK DVD-R and my CD/DVD drive handles these disks trouble free.

Check it!!! I?m sure this will help you!!!

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Hi all! I ordered recovery disc and try to use that to recover back to factory default setting. It keep failing showing preMOPS fail after I put in disc 2. Anyone have same problem or know how to solve it? Thanks all!

Answer:Y580 recovery from recovery disc fail( preMOPS fail)

Having this same problem. I talked to a software help guy from Lenevo and he figured it was my disks that were broken, and ended up sending me new ones. Still having the same problem. Help!

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My computer has become very slow and I wish to reformat the hard drive and re install the operating system. I have the Product recovery CD-ROM and the Tools and Utilities CD-ROM. Are these the discs all I require to do this operation.

I am also worried that on non of the discs is the Microsoft Windows key reference number to install windows. Where can I get this serial number from?
I bought the machine new.

Answer:Ho to reinstall the OS on Satellite 1900 with Recovery CD

With your unit are delivered two different CDs. The first one is RECOVERY CD. This CD contains a ghost image and this ghost image contains WXP operating system, all necessary drivers, tools and utilities. Using this CD you can install whole OS in 20 minutes and WXP will be ready for usage without any additional installation.

Tools & Utilities CD contains drivers, tools and utilities. Toshiba prepare this CD for users who want to install own operating system. For example your notebook is delivered with WXP Home but if you want to have WXP Pro you can buy full version CD and install it. Later you can use T&U CD to configure the notebook hardware properly.

Like you can see the whole thing is very simply and you can do what you want.

If you need more assistance please write again.


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What is the easiest way to reConfigure my notebook without the configuration disk?

Answer:How to reinstall my Satellite without recovery disc?


Did you mean the Toshiba recovery CD?
Well, the easiest way to install the OS on the unit is to use the Toshiba Recovery CD because all drivers, tools, and utilities are preinstalled on the Toshiba image.
But if you don?t have this nice CD so you can also install the original Microsoft Windows OS and the necessary Toshiba stuff.
All Toshiba drivers you will find on the Toshiba download area:

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Ive got a 2005 Satellite a80-135 laptop which was working pretty good til I decided to format the HDD after a Ram performance boosting operation (1gb kingston Ram module).

Right after this the computer started to show some software problems and finally crashed;
So I decided to reinstall the whole OS again; and here i found the problem that I really hope you can help me with;

The thing is that i cannot format my hard drive from my cd drive (with recovery CD in) when restarting the machine.
In theory, booting panel menu should appear after restarting computer with C key pressed simountaneously but nothing happens.

Thanks in advance

Answer:Satellite A80 135 cannot reinstall the OS using Recovery disk


The C button simply enables the booting from the ODD.
You can also try to press F12 after the notebook has been powered up.
Then the boot menu should appear on the display and then you could choose the ODD (optical disk drive) in order to boot from the CD.

If this is not possible then the issue might be related to ODD malfunction or recovery disk.
Possibly the CD/DVD drive cannot read this disk properly and therefore the notebook cannot boot from the disk.
You could try to copy the recovery CD using another computer and could try to boot using the copied CD.
If this will not work then the issue might be related to the ODD malfunction.

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I've a satellite pro U200-136 and I want to re install the operating system (windows Vista), because the laptop is running very slow .
Unfortunately the recovery cd supplied with the pc is lost.
Is possible to create the recovery cd directly form the laptop?
Otherwise I can re install the os from the hidden partition of the hdd?


Message was edited by: stirome

Answer:Satellite U200 Recovery Cd lost - how to reinstall OS?

Recovery disk can be ordered from toshiba

Message was edited by: Manjesh

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I am dual booting (running Windows Vista & Win7) and if I delete Windows Vista can I reinstall Windows Vista with my recovery CD?
And I have another drive on my computer for recovery Partition so can I use my recovery CD to reinstall Windows vista if I want it back after I got rid of it and would it wipe my win7 drive or remove the duel boot?

My specs are:
Intel Pentium
Hard drive 160GB

Answer:Satellite Pro L300 - Can I reinstall Vista with the recovery disk?


The Toshiba recovery disk contains an image of the factory settings. That means if you use it you get back the settings from the first time that you have started the notebook.
So if you want Windows Vista back you must only use the Toshiba recovery disk.

But the Toshiba recovery disk wipes the whole HDD. That means you will lose everything and also your dual boot system with Windows 7. So backup your data first before you use the recovery disk.

I hope I could help you a little bit. :)


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I have a Satellite A105.

I lost the recovery disk that came with it and I need to recover my entire harddrive.

How do I do this

Answer:Satellite A105 - Lost recovery disk - How to reinstall OS


You could order the Recovery disk from the ASP in your country or you will try to reinstall the OS using the original Microsoft disk.
This would install a clean Windows OS and the missing Toshiba drivers you could download and install from the Toshiba US driver page:


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My daughters Satellite L300 was giving problems that seemed to be hard drive errors.
I've installed a new hard drive and tried to reinstall vista from the Product recovery CD.
The partitions are successfully created and then I get an error "restoring C:\program files\adobe\acrobat ...etc several time followed by

"error restoring image"

"The file or directory is corrupted and unreadable"

"ERROR Imagex could not apply VISTA F:\06235XSP.svm Index 2 from ODD to c:\!

"press any key to continue"

And that's thye ned.

Any ideas

Answer:Satellite L300 - can not reinstall Vista using Recovery disk


Hmm? looks like the notebook cannot restore the OS from the recovery image?
To be honest I?m not quite sure why this error appears but possibly it?s related to the new installed HDD.

Maybe you could format the HDD again using an clean Microsoft Windows CD (Win XP, etc?).
Boot from the Win CD and format the HDD.
Then go back to the recovery disk, boot from the recovery disk and try to install the OS again?

Maybe it would work?

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My Satellite Pro A300's Hard drive failed.It has now been replaced. I have ordered a recovery disk.
Will this enable me to reinstall the Windows Vista OS that came originally installed?

Also,I am getting this message"BOOTMGR MISSING".Will the recovery disk fix this issue too?
Many thanks in advance !

Answer:Re: Satellite Pro A300 - Will recovery disk reinstall Windows OS on new HDD

>I have ordered a recovery disk. Will this enable me to reinstall the Windows Vista OS that came originally installed?
Yes. Definitely.

Is new HDD recognized properly in BIOS settings?
If yes there should not be any problem.

By the way, A300 runs perfectly and much better with Win7 32bit.

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Hi All,

After having my initial problem of creating rescue disks solved beacuse of your help (Thanks again), I am at the point of formatting the harddisks of the 300. After that I would like to make a clean Ubuntu installation.
But I must admit that I am rather nervous about this all.

Therefore 2 questions:

1. Has anybody done this before and how did it work?
2. Would I be able to get the M300 back to specs using the reinstall disks, AFTER formatting the HDD

Thanks beforehand!

Answer:Will Recovery CD reinstall Satellite M300 correctly after formatting HDD

I have done this on other notebook model but the principle is always the same. You can do this. Install what you want. Later using recovery DVD you will have ?factory settings? again.

When the HDD is deleted you cannot make HDD recovery using repair option. You can do this using DVD only. Before you do anything test recovery procedure with created DVD to see how it works.

You can also start HDD recovery procedure to see how this will work too. simply te get some feeling about all this stuff.

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This question has been asked before, but the answer is as follows:

On this forum you can use ?Advanced search ? option to find some solutions if someone wrote about it before.

Anyway check this please

I checked this and it gives an answer how to create a partition but not how to reinstall xp in the c drive from the recovery disk.

There is the choice to go to expert, but once there I have no idea what to do. Lots of potential settings, but nothing to say how to reinstall xp without wiping out all the other drives.

Thanks for any help

Answer:Satellite 2450: How to reinstall WXP on existing partition from recovery disc?

Hi tw,

normally the described Expert mode manual from Quad at your link is the right one!

I did that procedure a few times and it worked perfectly!

Try it again I'm sure it will work

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Lenovo'ers I just got my ThinkPad a week ago. It could not complete its Windows Updates, seems there was corruption in the Windows Update registry (google 'windows update error 643', seems to be common). I tried a few Microsoft support tools to correct it, but in the end I was wasting too much time so decided to restore my laptop to factory state. I went to the ThinkPad tools from the Start Menu, where there was a tool to create system restore disks. I went through that process, and created "Boot" and "Data" recovery disks. I rebooted my laptop with the boot DVD, and it started the recovery. I opted to do a full factory reset. It started going through the process, but then stopped and asked  for the "Application and Drivers Disk 1". What? The disk creation process only produced a "Boot" and "Data" disk. I tried using the Data disk for Disk #1, and was relieved when that worked. Sadly, the process continued until it stopped again and asks for Application and Driver disk #2. Sadly, the 'Data' disk  does not work for this, and the restore process refuses to continue. I am stuck. My machine is now in a completely unusable state. The original parition has been wiped out, and the OS is not installed. Two questions: 1) what is wrong with the recovery process? Seems like a major problem with the tool producing 'Boot' and 'Data' disks, while the reinstaler expects different disks. How can this be?2) how can I restore my machine to factory s... Read more

Answer:T530 Recovery Process Broken, I have Boot and Data disks not Application and Drivers disks 1 and 2

Hello and welcome,
Sorry to hear about this
Your recovery partition is probably already wiped out by the aborted restore, but what happens if you press the "Think" button during boot?  (or whatever it's called these days)  That might have given you a factory restore option _before_ you tried the DVDs.
Failing that, give support a call and explain the situation.  They can send you a DVD set.  They normally charge for these, but in a situation like yours they are often provided free.  I can't speak for Lenovo - that's just my personal experience.

United States
THINK-branded products
24 hours/day7 days/week


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I'm selling my laptop and there are a few people interested in it. The thing is, I no longer have the recovery disks for Windows XP nor do I have my Microsoft Office 2007 CD or the Adobe Photoshop CS3 CD. I had them for a while and lost them when I moved to college. The potential buyers are interested in my laptop because I have Microsoft Office Home and Student 2007 as well as Adobe Photoshop CS3. So if I do a complete wipe with DBAN, it will wipe my entire HD clean, correct? Is it possible to wipe certain parts of the hard drive and not others?Is there a way for me to sell my laptop while keeping Microsoft Office Home and Student 2007 and Photoshop on there without compromising my security? I can't reformat or wipe my whole laptop due to missing recovery disks. I know simply deleting everything isn't "safe" but is that enough? Any help would be much appreciated. Thanks.

Answer:Help! Selling Laptop But Missing Recovery Disks and Software Disks

 1 You can wipe the drive [totally] with software. 2 or you can buy a Windows cd & format the drive, this is not a foolproof wipe like #1. I dont know how important is is to you?

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i have had to replace my hardrive on my tablet now only to discover. I can no longer use the tablet as i don't have the nesecary software or drivers. I have been on Toshiba web site but can not find what I am looking for. I am now using Win xp media center on it.

I have also tried Win Xp and downloading the drivers but do not work. Can anyone tell me where to get the recovery disks and tablet editon for this laptop?


Answer:Portege M200: recovery disks and Win Xp tablet disks needed

Hello ez

Contact Authorized Toshiba service partner in your country. They can order for you original recovery media. The installation is very easy and everything will be work perfectly again.


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I have done the WIN 8 upgrade on a Toshiba L870-156 laptop. The upgrade is OK, but I have no more Toshiba recovery media creator, as the upgrade procedure said that it had to be desinstalled before the upgrade and reinstalled after the upgrade.

I have one big issue : where can I find Toshiba recovery media creator to reinstall it ?

By advance thank you.

Answer:Upgrade WIN8 on Satellite L870 - Toshiba recovery media creator reinstall

You need to install the Windows 8 version of the Recovery Disc creator. I think it's generic so grab it from the drivers page of one of the new Win8 model notebooks.

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Ideapad Z585 AMD A8-4500 1.9GhzAMD Radeon HD7640  Hi, My 11 month old Ideapad failed to boot last night with error 'BL Initialize Library Error 0xc0000029'. Eventually a blue screen appeared saying that multiple start attempts had failed and the system needed repair. As suggested I tried to use One key recovery but choosing restore to factory settings leads to self same failure. Sadly I have misplaced the recovery disc I created during a house revamp so cannot try that route.  Is this a warrany return issue? Thanks,Dave


Go to Solution.

Answer:Z585 Boot fail / One key Recovery Fail

are you able to boot in to safety mode?1.Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.Click the Start button Picture of Start button, click the arrow next to the Shut Down button Picture of Shut Down button, and then click Restart.Do one of the following:If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press Enter. For more information about options, see Advanced startup options (including safe mode).Log on to your computer with a user account that has administrator rights.When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor. To exit safe mode, restart your computer and let Windows start normally.

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I get this error everytime i start my PC. Please help me how to get rid of it.
It gives me 2 options F1 to continue or DEL for entering setup.
Is there some way through which i can disable my floppy drive by entering BIOS Setup so that is stops prompting me at the startup.

Answer:Floppy Disks fail(40)

Best thing to do is to take the cables off the floppy so the motherboard doesn't see it and that it is failing. Or just check the connections and most likely the cable is just loose. reseat it cables and it should then give no error.

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A few days ago, after waking my computer from sleep mode, I got a black screen and could not shut down or restart. Powering down from the power button also took a few attempts. When it finally did, I turned the computer back on and got this message:

Phoenix Award Bios V6.00p6
Floppy Disks(s) Fail (40)
Audio Cable Not Connected

It gives me the option to press F1 and skip right past this, everything seems to work fine after doing so, but the same thing will happen on start up each and every time. Not sure whats going or how this happened but I'm noticing that strange stuff happens anytime Windows updates itself, which it did not to long ago.

Anyone else having this problem? Any info would be greatly appreciated. Thanks.

Answer:Floppy Disks(s) Fail (40)

Quote: Originally Posted by thatoneguy

A few days ago, after waking my computer from sleep mode, I got a black screen and could not shut down or restart. Powering down from the power button also took a few attempts. When it finally did, I turned the computer back on and got this message:

Phoenix Award Bios V6.00p6
Floppy Disks(s) Fail (40)
Audio Cable Not Connected

It gives me the option to press F1 and skip right past this, everything seems to work fine after doing so, but the same thing will happen on start up each and every time. Not sure whats going or how this happened but I'm noticing that strange stuff happens anytime Windows updates itself, which it did not to long ago.

Anyone else having this problem? Any info would be greatly appreciated. Thanks.

Check your C-MOS battery. If your BIOS settings are changing all by themselves, that's your most likely culpruit.

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So, i wasn't sure where to post this since it kind of all around problem but it ends with boot disks not working so this is where it ended up : ) sorry if it is in wrong part of forum.Ok, so the problem started when i turned my computer off one day, then when i went to turn it back on it would turn on then off, and do that 3 times then stay on and start to load up windows normally. But would freeze right before the windows loading bar would start moving.  So i tried safe mode , safe mode with command prompt and both freeze at disk.sys. Then someone told me might be power supply since the whole turn off turn on thing. So i got a PSU tester from a friend and that came back without a fault. So i went on to try 1 ram stick at a time with no help there then i did a SMART extended self-test on the harddrive (which took 2+ hours) through bios which came back without error. From there i said screw it maybe a windows file is corrupt. So first i tried a window 7 install disk which freezes after loading files and where the windows starting screen is. Then i tried a windows xp home disk and it goes bosd after loading files. Then i tried windows vista recovery disk which freezes at windows loading screen as well. Then i said what the heck i'll try Redhat 8.0 that loads up to the install proccess then says there are no harddrives on the computer. Now the fact that i can start loading windows from the hard drive and the fact that i came back without errors tells me that it is... Read more

Answer:All boot disks fail on booting.

Its nice being only person on every forum i try without a response lol ANY help would be great

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I had my sys drive crash and put in a new one so I could run a ghost file and everything be ok. I used pqmagic to partition the primary drive and logical dr and formatted it.went to boot up and it reads both HD and both cd drives then sticks on the msg above. I have unpluged the pwoer cableand the ribbon cable so it shouldnt even be present. I arranged the boot sequence to go cdrom then hard disk. still I get this message about the floppy.any ideas I can use to get this booted up. I even put in another flopy drive but got the same thing.thanks in advance

Answer:cant boot--says floppy disks fail(40)

Try selecting boot from hard drive first, disable the other options in the bios.

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Dell Inspiron 8200 (IDE interface) notebook
82gb Hitachi Travelstar d/d-XP loaded Primary disk drive failure O(yet BIOS reads disk)... I can sometimes load using F12 choosing internal disk drive load, works perfect. I have over the past week re-installed XP and run a Hitachi dft diagnosisprogramme no problem found.
6gb Hitachi (as above)... BUT loads most times runs a little slow and has been known to Windows serious error found and closed down on me. Other times runs perfectly

20gb Hitachi travelstar loaded with Win 98 loads and runs perfectly every time.

I am of course swapping out the drives from the one IDE slot.
Is this a Windows failure, have I 2 drives failing at the same time or is my 8200 (6 years old after no trouble at all) giving up on me.?

Answer:2x disks XP fail /1x disk Win 98 perfect

It's not a Windows problem. Contrary to popular belief, Windows can't cause physical hard drive damage. You're dealing with very old hard drives.

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Following Mark's suggestion in the shipping thread I thought I'd get this started here.  I noticed a couple of people talking about making recovery disks, and then someone else jumped in and said that a bootable disk and maybe a few others should have come with the machine.  Can someone clarify?  Were we supposed to get (for example) an XP boot/install CD with the machine, or not?  I got nothing with mine, but I have a whole bunch of extra stuff on the hard drive.Damien

Answer:Recovery disks, boot disks etc

Generally no recovery cds/dvds are included in the box. It would appear that sometimes there have been XP recovery sets included with some Vista TPs, but this is not the "rule". Sets can be ordered from Lenovo and may be liable to cost something.It is up to the user to create his/her own recovery set using the tool provided in -Start - Programs - Think Vantage - Create Recovery Media. Be sure to create a set, lower part of the window, and not just a boot cd, upper part of the window.

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Hi, I have a just purchased the ThinkPad E550. I want to create recovery disks for the system. I have already upgraded the laptop to Windows 10 (system came with Windows 7). There is no OneKey Recovery icon that I can find, and I understand that this may not be available for anythign above Windows 7. How do I create the recovery disks? Thanks

Answer:How to create recovery disks for ThinkPad E550 with Windows 10 and no OneKey Recovery option

Hi srm17,
Welcome to Lenovo Community.
Does this help?

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 I am doing a fresh install in the following rather than cloning because the system has not been reinstalled for 4yrs.  From an external usb CD drive (internal drive removed) I installed the recovery disks onto a 160GB Samsung HM160HC PATA drive with no problem .  Then clicked the restart button.  My T42 booted right back into the opening page of the Rescue and Recovery routine.  On restarting again I used F12 to get the list of drives and selected the Samsung HDD.  This did not help.  Have repeated startup numerous times.  The computer could not be looking at any other drive because the Samsung is the only one connected.  I am tempted to download Lenovo's available BIOS update while logged-in with the old 30GB drive regardless of the fact that my  Embedded Controller Program is ver 3.04 and supposed to be suitable for the 160GB drive upgrade.  If anyone has a suggestion please let me know.


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Answer:T42 HDD upgrade- Recovery disks install but hard drive only boots to Rescue and Recovery routine.

Welcome to the forum!
Wipe the hard drive clean.
Boot from the first (Rescue & Recovery CD) and follow the prompts. You'll have 7 more CDs to go through (5 for the earlier version).
Once the process is complete, the machine will instruct you to remove the final CD and reboot. At that point, you should be able to boot from the hard drive with no interaction required.
Good luck.

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I installed Ubuntu GNU/Linux in my 3000 N100 0768GZQ laptop and deleted the partition in which i had installed Vista using fdisk. However, fdisk also deleted the Lenovo rescue and recovery partition. Not realizing this i created 2 new partitions in the free space. Now I want to install Vista in one of these partitions and I don't have a Lenovo Rescue and Recovery drive or the recovery CDs. Please help me.

Answer:Lost Lenovo Rescue and recovery partition in 3000 N100 0768GZQ have no recovery disks, please help

You can either get a hold of Vista installation disks and install it manually, or call Lenovo support and ask for recovery disks. They may charge you for the disks as you are supposed to create your own recovery disks.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Hello, I've lost access to my Thinkpad because of lost password to Hard disk.Then purchased another HDD and installed OS and drivers. Getting few problems, one is that I cannot use ThinkVantage key to restore my system. But I have Rescue and Recovery Startup Disk & Product Recovery Disks, so can I recover my old HDD?If not possible to use the old, can I get back my system working[as factory default] with those disks? Thanks.

Answer:Thinkpad z60m: HDD password [But have Rescue and Recovery Startup Disk & Product Recovery Disks]

For second option, what will be the passwords of the recovered system: BIOS, HDD, Windows?

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