Computer Support Forum

acer aspire V5_471PG cd/dvd Player stopped working

Question: acer aspire V5_471PG cd/dvd Player stopped working

Hi,My acer laptop(Aspire V5-471PG) DVD player is stopped working,cannot load/detect disk.When I pressed the button,the DVD player won't come out.My warranty until December 2015,how can resolve this problem,please help me,thanks alot. ^_^













Solved!

Go to Solution.

Relevance 100%
Preferred Solution: acer aspire V5_471PG cd/dvd Player stopped working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: acer aspire V5_471PG cd/dvd Player stopped working

There is a high probability that this is a hardware issue. As your laptop is still under warranty, you are advised to contact nearest Acer service center by using the following link for further assistance:http://us.acer.com/ac/en/US/content/service Hope this will help you.

2 more replies
Relevance 81.18%

The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













Solved!

Go to Solution.

Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

5 more replies
Relevance 79.95%

After recent system updatea the regular keyboard stopped working only the touchscreen keyboard works. i need to know where to start in fixing this issue. Thank you in advance!Carrie 

Answer:my Acer Aspire M keyboard stopped working

jamwithcarrie39,
 
I would suggest you perform a system restore to when it was working, it could just be a recent update that caused the issue to start occurring.

1 more replies
Relevance 79.95%

hello, ive had an Acer Aspire L320 for quite a while now,

ive had it upgraded by a computer shop to make faster with some more ram and brought up the hard drive space to 320Gb and it was running fine till yesterday.

it has been running 24/7 for a while with maybe a restart every 2 months or so, and had no problems with it and now i plugged it in (after a LAN party needing space) and it wont even turn on. it turns on the fans when i plug it in and when it press the power button it doesn't respond and continues to run the fan.

I have alot of experience building computers, but this is my absolute worst nightmare because its so cramped inside. can someone direct me to what i should to to fix it or what to check and/ or replace
 

Answer:Acer Aspire L320 stopped working, HELP!

New power supply would be the first thing I'd try.
 

2 more replies
Relevance 79.95%

I was typing a document and I just hit it a little like just a tap and the charger stopped charging, I used a charger from another Acer laptop that looked the same and it worked even though it was too small. So I need to know where I can buy a charger that's :Input:100-240v~, 50-60Hz 1A maxOutput: 19v=== 2.1A

Answer:Acer aspire one 14 charger stopped working

You can either enter the keywords 'aspire one 14 charger' or the model shown on the charger label on ebay or amazon. Price is less than $20 for a new charger with free shipping. Jack E/NJ

1 more replies
Relevance 79.95%

I just recently encountered a problem with my Acer Aspire E3-112 notebook keyboard that I had been able to fix and would like to share the solution with anyone who may encounter the same problem. I had used a USB flash drive to copy some files without any issues. Shortly afterwards, I noticed that the 8 key on the keyboard had stopped responding, but all other keys worked as normal. I had pressed Fn-F11 (NumLk) and the 8 key started working again. Pressing Fn-F11 again disabled the NumLk mode, and the 8 key also stopped working again. I tried rebooting the notebook, shutting down and powering back up, reinstalling keyboard driver, etc, but nothing worked. To rule out Windows OS related settings, I rebooted into BIOS, and noticed that the 8 key still didn't work when I tried to change the time, but the other number keys worked fine. The solution that finally solved the problem was to shut down the notebook, and then using a paper clip, push it into the Batery reset pinhole on the bottom of the notebook for four seconds. Upon normal powerup, the 8 key started working again. If your notebook has a removable battery, then removing and reinstalling the battery might have the same effect. 

Answer:Acer Aspire Keyboard 8 key stopped working after p...

Thanks for sharing. I've seen the battery reset fix a number of issues, but nothing as odd as the 8 key from working.
 
Cory

2 more replies
Relevance 79.95%

I can do a skype audio test and the mic works for the short time of the test. However when i contact someone the mic works for about a minute and then mutes itself ,i have tried a plug and play headset and the same thing happens with the headset. HELP PLEASE  thanks George

More replies
Relevance 79.95%

Hi! FN+F5 of my Acer Aspire V5-473PG has stopped working. The other functions are working just fine.OS is Windows 8.Please help. I don't know what to do.  Thanks,E.













Solved!

Go to Solution.

Answer:Acer Aspire V5-473PG: FN+F5 has stopped working.

Hello, See this Acer topic: Keyboard shortcuts not working and My hot keys are not working, how can I fix this?

3 more replies
Relevance 79.13%

This is probably in the wrong location. I could not find a Laptop area for R7 or just a general Laptop.Anyway. I am running Windows 10, never had a problem with the touch screen until recently. The "Basic Information" screen says I have no pen or touch input is available.....not true. this is a touch screen. I've used it consistantly, and without problems. I don't know what to try to fix the issue. I read somewhere that it might be a "power management setting" I tried to see if it was, I opened the Properties on each of my 3 "HID-compliant vendor-defined device" to see if there was a power management option. One did have it, but it was greyed out and unchecked. Can change anything there. I tried removing all the "HID-compliant vendor-defined device" and they reinstalled on startup, but no touchscreen.I'm wondering if the latest Windows update wiped the touchscreen out!!! Please can someone help? I'm an artist, and using the touchscreen is very important to me.-Karen

More replies
Relevance 79.13%

My touchpad suddenly stopped working and I don't know what to do about it. I've beening looking around the web for tips and tricks but to avail. I tried Fn+F7 and various similar combinatins but they don't work. I also tried going into my mouse settings to see if it was disabled. It was enabled and said it was working just fine. I then decided to do a MBAM scan because I thought it could be a virus that is casuing the problem and no threats were detected. I then read that pressing F2 during start-up and enabling the touchpad through there is an option. I tried that and the option to enable touchpad wasn't on my laptop. Finally, I read that going back into windows 8 and doing some stuff with the BIOs could help, but this is a used laptop and apparnetly used to operate Windows 8 (can't confirm though) before I got it but I don't think I can change it back. The only temporary solution I have is using an extenral USB mouse, but I want to use my touchpad as well. Help, what do I do? Thanks in advance!













Solved!

Go to Solution.

Answer:Windows Touchpad stopped working for Acer Aspire E...

Hi,Go to Acer support site, download the driver for Elantech Touchpad, save it somewhere you can access.https://www.acer.com/ac/en/US/content/driversGo to Device manager(right click windows logo), expand "Mice and other Devices", right click Elan touchpad after highlighting it, select Properties, go to driver tab and uninsatll it, go to the downloaded driver and install it, you need to extract the downloaded driver, open the extracted folder, right click setup and run as admin.

6 more replies
Relevance 79.13%

Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

More replies
Relevance 79.13%

one night i left the laptop on because i was downloading sth ... in the morning the computer was turned off and when i tried to start the thing, it worked fine up until the screen that says "Starting Windows" (i have windows 7 btw) ... and i guess right before the desktop is supposed to show up i saw a blue screen for maybe half a second and the computer restarts by itself...well the same thing kept happening everytime i tried to start the laptop...after that i tried Safe Mode, Automatic Recovery Mode, Start at previous good config., and every other option that is available after pressing F5/F8 during startup ... since that did not work i booted the computer with my windows 7 cd and tried to reinstall the OS .... after i press "Install Windows" (or sth similar) it says "Loading setup" (or sth like that) and just stays that way --and trust me i waited long enough ... since that did not work out i got a windows XP cd and tried to install it ... it loads up well enough and rite before installation the blue screen appears again (but this time it just stays there) .... the only thing i can think of is maybe that last d/l i was talking about might have been a virus or sth .... and maybe i can resolve the problem if i could somehow load command prompt and format the hard drive (i have only one partition btw) ... i read somewhere that pressing "R" just when windows setup starts should take me to Recovery Console but that didnot seem to work ou... Read more

Answer:Acer aspire 5739G laptop stopped working

7 more replies
Relevance 79.13%

Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

Answer:Acer aspire V3 laptop stopped working after McAfee...

Sounds like the reboot came up in safe mode. Try a shutdown, restart to see if it clears up. Rebooting while in something as intensive as a virus scan / repair is seldom safe. You should always let it continue until it's finished, even if inconvenient.

3 more replies
Relevance 79.13%

hellowebcam of my laptop has stopped working and also when i search for it in the device manager i find nothing like imaging driver and webcam in the device manager. i am worried about it to be solved. i hope your instant reply with would probably resolve the issue i am facing. i am hereby attaching a screenshot of what it writes upon the screen when i open camenra. thanking yo

Answer:acer aspire E71-571 series webcam stopped working

You must disable "Change TPM (TCM) State" in BIOS. (BIOS -> Security tab)First, add a supervisor password, so that function will be available.Save BIOS settings and restart the computer.That's how I managed to fix it.

1 more replies
Relevance 79.13%

Hi Can anyone help, the mousepad on my acer aspire laptop has suddenly stopped working completely!I've tried rolling back, which didn't work, and the device is showing as working okay in the mouse settings.I'm now wondering if it isn't a physical problem, anyone have any advice?CheersMinski

Answer:Help - mousepad suddenly stopped working on acer aspire

System Restore.Reinstall pad drivers.

3 more replies
Relevance 78.31%

Hi Guys
I am sure you get this a lot, but I just cant solve it
One day it worked, the next, not
It may have been an accidental FN plus another key
Have tried;
FN + F12
FN + Num Lock
Number Lock alone
All to no to avail

Pls help me, am sure its quite straight fwd

Thnx in advance guys

Answer:Acer Aspire 5742Z Number Keypad stopped working

Hi and welcome to TSF check the user manual from page 26 Acer | Download manual in the link

1 more replies
Relevance 77.49%

Help!!! yesterday it still working but today,no sounds come out from the speaker,I used headset to test it and it's work,but when I unplug my headset it still no sound,I already try to reboot using safe mode but getting confused.. what can I do???
f.y.I : I already check the sound driver,no question marks appeared.
 

Answer:My Acer Aspire 4741G laptop sounds suddenly stopped working

"I already checked the sound driver, no question marks appeared"... Do you mean no exclamation points like this (!)? If you can hear normal sound from the headset the sound driver is okay. This could be caused by a keyboard setting. Make sure the sound is all the way up and that it is not muted
 

9 more replies
Relevance 77.49%

Please help me solve this problem, it is really annoying. I tried to access Acer ePower Management but there was an error "... stopped working". Then this error message appeared "WMIServi Application has stopped working".

---

Here is a log file for reference:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:45:45 AM, on 21/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\TimeLeft3\TimeLeft.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Users\sarah\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Users\sarah\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Axantum\AxCrypt\AxCrypt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe ... Read more

Answer:[SOLVED] WMIServi Application Has Stopped Working - Acer Aspire 4710

If this is a recent problem, start by doing a System Restore..

2 more replies
Relevance 77.49%

caps lock notifier not on....help!!!

Answer:Acer Aspire laptop caps lock notification stopped working

Check the setting in Control Panel > Ease of Access CentreClick the blue "Make the keyboard easier to use" item.Make sure "Turn on Toggle Keys" is ticked.Click 'OK'

3 more replies
Relevance 65.19%

Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help
 

More replies
Relevance 64.78%
Relevance 64.78%
Answer:I have Acer Aspire E14 and it suddenly stopped boo...

Have you tried to reinstall the operating system?
We suggest you turn it all off, remove the battery to perform a power reset and try to reinstall the Windows again.





Links Importantes: Páginas de Suporte Global | Artigos da Base de ConhecimentoRemember to mark posts that resolved your issue with Accept as Solution.

7 more replies
Relevance 64.37%

My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

More replies
Relevance 64.37%

My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

More replies
Relevance 64.37%

My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

More replies
Relevance 63.55%

Hi i have the Acer Aspire V5-122p, the built in microphone in the laptop was working fine although yesterday it stopped working. Windows is not showing any problems with the audio, when i go into recording devices the microphone is not disabled and it says there is no problems with this device. I also tried reinstalling the realtek audio device but that didn't help either. I tried to changing the microphone settings in skype although nothing helps. Anyone had the same problem? Any idea what i could do to fix this problem?     Thanks 

Answer:Acer Aspire V5-122p microphone suddenly stopped wo...

Adz96,
 
Was the microphone working fine before Windows updates were performed?

1 more replies
Relevance 63.55%

hello! i have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stoped working! i rebooted the system (nothing happend) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!! Any sugestions? PLSSSS

Answer:Acer Aspire R7: Touchscreen suddenly stopped worki...

If you recovered your system and reloaded Windows, that would rule out a software problem. I would suggest contacting Acer service in your region, to inquire about setting up repair.





Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

4 more replies
Relevance 62.73%

This was bought as a windows 8.1 model and I availed myself of the invitation to update to windows 10. A couple of windows updates later and the touch screen has stopped working. The HID-Compliant touch screen entry in device manager has disappeared and I am unable to locate ANY relevant drivers on the Acer web site. Also I am unable to find any mention of this by other users. Any help would be much appreciated. Paul

Answer:Acer aspire V3-112P touch screen has stopped work...

>>>A couple of windows updates later and the touch screen has stopped working.>>> Have you tried to bring the system back to a restore point just before you noticed that it stopped working? Save any data between now and then though. Jack E/NJ

7 more replies
Relevance 62.73%

Have anybody encounter this problem with latest update? Now my touchscreen just wont work like it used to.  I've double check the HID TouchScreen is literally missing from the HID Tree. o.O

Answer:Acer Aspire R7-572g Touch screen suddenly stopped ...

MingYuen78,
 
If the issue did not occur until after the update I would perform a system restore to before the update and go forward from there, it could just be a bad install.

2 more replies
Relevance 62.73%

I've just got my Acer T180 desktop back from the repair shop. Everything seemed to be working fine but today the speakers have stopped working. I've tried plugging the jack into different sockets on the rear of the CPU, but no sound is coming out. Yes, I get the pop-up window acknowledging that I have plugged the rear speaker into the socket.Yes, I have tested the speakers on a separate computer and they are working properly.Yes, I have looked at the Acer support page relating to speakers. Yes, Device Manager says the device is working properly. When I phoned Acer Support the operator wanted me to do a factory reset. But surely there must be an easier way? For the record, this was originally a Vista PC that was upgraded some time ago to Windows 7 (32-bit).   

Answer:Acer Aspire T180 desktop - Speakers stopped workin...

i would try to uninstall and re-install audio drivers. http://www.realtek.com.tw/downloads/ check if your system has AC97 or high definition audio, then follow the links, download the drivers package. to check audio version:Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.If you're prompted for an administrator password or confirmation, type the password or provide confirmation. click on Sound, video and game controller and have a look at the description. to uninstall, right click the sound controller, choose uninstall and tick also to uninstall software if prompted.

4 more replies
Relevance 62.32%

I'm trying to use my DVD Player and it won't work. I tried numerous apps, ACER Video Player, Windows Media Player, and I recently purchased Windows DVD Player app, and although I have a DVD, it's not working using either of the apps. I don't see a DVD Player drive listed in my Device Manager, under sound, video and game controllers, I only see HD audio device and Realtek HD audio. Am I possibly missing the driver? Any help is deeply appreciated thank you.

More replies
Relevance 62.32%

i cannot find the filr

Answer:how to open the cd player o acer aspire e 15

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

1 more replies
Relevance 61.91%

I only know my laptop can play blue-ray disc movies, but that's it. I don't wanna buy foreign made DVD's just to find out they won't work because my laptop can't play DVD's made of a different system. If someone could help me with this that would be greatly appreciated. Thank you.  :-)

More replies
Relevance 61.91%

My daughter bought an Acer Aspire One AOA150 / ZG5 3 years ago. It's small, modestly specified and runs Linplus Linux. Windows would have been more familiar - but more resource (and money!) hungry. I installed VLC Media Player v0.9.5 and Skype and all was well.
Earlier this year the wireless stopped working, and the browser too, even when connected by LAN (Skype was OK). I Googled for help / info, and found that most of the postings were those from 3 years ago - so I don't know if people have given up with their similar machines or are all living happily ever after!
I restored factory settings, and the browser was restored, but no wireless. I tried alternate wireless cards, and eventually WiFi was back again - but I confess I don't know how or why. Card? Software? Settings?
The remaining problem is VLC Media Player. I can only find v.0.8.6i. This plays all the files I've tried (although that's 3 years old, with 3 year old codecs, etc.), but with no picture. I have been through all the preferences and settings on VLC, but no joy. Any ideas please?
 

Answer:Acer Aspire OneMedia Player - no picture

6 more replies
Relevance 61.91%

I've just pulled apart an Aspire 6530 for parts and decided to fit the Blu-Ray player from it in my 6930. I have PowerDVD 10 Ultra installed, but the player won't recognise Blu-Ray discs. It reads and writes DVD's ok.The drive is being detected properly as far as I can tell. Any ideas before I decide the drive is toasted as far as the Blu-Ray goes?Drive is Optiarc BD-ROM BC-5500S.Running Win7 Ult 64bit.Thanks!

Answer:Blu-Ray Player issue in Acer Aspire 6930

Never mind, turns out the drive is faulty. Damn, thought I was getting a free Blu-Ray drive there!

1 more replies
Relevance 61.09%

I have recently purchased an acer aspipre 2920.I have windows media player 11 installed, plus adobe flash player and java.I can watch youtube, bbc i-player etc etc no problems.There is one site where i regularly watch content from. I have watched this content on 5 previous laptops and on computers at work without a hitch. But with this laptop i click to watch and it says 'a component of windows media needs to be upgraded, click here to upgrade'after i click to upgrade it says 'downloading' and then 'upgrade unscuccesful'.I contacted acer techincal support over this matter and they said they didnt have a clue why it wont upgrade.(absolutely disgraceful techical support and cost me £20 for the non info).i contacted microsoft and they said they think they know but would charge £45 for the info - im not paying that.THe site i want to watch it on say they have no idea either.Surely it has got be something to do with firewall? or security? i have McAfee security installed (but had it installed on last laptop and it worked perfectly).any help would be greatly appreciated (please remember im not very technical).i wonder if i have the only laptop/computer in the world where i can watch this content.kind regards

Answer:Windows Media Player on Acer Aspire 2920

Is the file you are trying to play Quick time, which tou will need an apple quick time player to play it.. happened to me also.Long shot, but worth a try.....

10 more replies
Relevance 60.27%

How do you repair this and how did this happen?
 

Answer:ACER(W~1.SCR has stopped working

If you have recently installed anything (usually a screen saver program) uninstall. Don't just delete.
 

1 more replies
Relevance 60.27%

enter key on my aspire S7 392 suddenly stopped working.  can anyone help

Answer:Aspire S7 392 enter key has stopped working

Hello, I would try this:Shut down your laptopDisconnect the AC adapterWait few minutesFollow this procedure

1 more replies
Relevance 60.27%

enter key on my aspire S7 392 suddenly stopped working.  can anyone help

Answer:Aspire S7 392 enter key has stopped working

Hello, I would try this:Shut down your laptopDisconnect the AC adapterWait few minutesFollow this procedure

1 more replies
Relevance 60.27%

I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail. No idea what to do, and pretty frustrated that a BRAND NEW unit is having problems like these mere days after purchase. Any help would be greatly appreciated. Thanks  

Answer:Aspire E5-511 - all USB ports stopped working

Since you have already restored the compeuter to factory settings, this seems to be an issue with  connectvity of internal hardware. If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chatIf you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support  Click the Kudos  to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

1 more replies
Relevance 60.27%

Hi i have a acer aspire 5742,windows 7 premium operating system. It has stopped working,i think i downloaded a virus,I kept getting a blue screen message and i tried resetting it to an earlier date but that didnt help. I then tried resetting to factory settings and i am now getting a message telling me that it cannot install windows and needs to restart but everytime i restart,it comes up with the same message. I have contacted acer and they have offered for me to send it to them but if found to be a software issue,they will charge me but i dont have that sort of money,they did not offer me the discs and now i dont know what to do. I have only had the computer for nearly 4 months. Can someone please help. Many thanks
 

Answer:Aspire 5742. stopped working

Best to wait for a Virus/Malware expert to help you out, in the meantime, try and save any Important Files/documents you have to a CD or DVD or Flash drive or external hard drive,etc.

These experts are Top Notch and hopefully should help you to get up and running.

Good luck
Ray
 

1 more replies
Relevance 60.27%

Touchpad stopped working once before after upgrade to Win 10. I upgraded BIOS and Synaptics driver, that fixed it. Now it suddenly stopped again. Touching the pad to move pointer doesn't work, nor do gestures,  but the corner left and right clicks (for select and context menus) work. External USB mouse works OK. BIOS is still current. Upgraded Intel chipset. Uninstalled Synaptics and reinstalled driver. Win 10 is 1511 Build 10586.679. Out of ideas now. Help plzzzzz. THx.

Answer:Aspire S7-39 Touchpad stopped working

Right click on START, select DEVICE MANAGER. See if there are any drivers flagged with triangles.

2 more replies
Relevance 60.27%

I was looking through a PDF file, with the laptop pluged into the power and the battery at about 70%. I closed the laptop with the cahrge still on and did some washing up i the other room. when i came back about 30min later the computer wouldnt turn on. The light for the charge doesnt turn when the power is plugged in and when i press the power butter there is abslutly nothing that happens. ive tried plugging the power and removing the battery and putting the battery back in but all to no avail. The laptop had been working fine before which is all the more puzzling. I figure its probably something to do with the power port or mother board.  can anyone help or give suggestions as to what i should do? Thank you for reading

Answer:Aspire e15-511-p0bm stopped working

Check the power supply output voltage with a multimeter. Report back. Jack E/NJ   

3 more replies
Relevance 60.27%

Hi, My Aspire E5-575 touchpad stopped working completely. I have had the Aspire only 4 months, bought it in December 2016. I have Windows 10 64-bit operating system. Touchpad driver is Synaptics and driver status states that the driver is up-to-date. I have also checked mouse settings and they are just fine but the touchpad is completely dead. External mouse works fine. Any suggestions what to do or should I contact Acer maintenance center?  

More replies
Relevance 60.27%

I used to connect my Samsung HDTV to my laptop just fine.  All of a sudden computer is not seeing TV and vice versa.  I've tried both "Duplicate" and "Extend" without luck.  Have swapped out HDMI cables.

Answer:Aspire R14 HDMI has stopped working

windows logo key + xclick on device managerclick on display adaptersdouble click on Intel graphic adaptercheck if choosing update, will install a new driver orright click the Intel graphica drive, choose to uninstall and uninstall drivers tooreboot and let windows re-install the drivers try to connect using your HDMI cable

3 more replies
Relevance 60.27%

my touchscreen is not working.  i have ensured the tablet mode is on,rebooted, microfibred and ran a tune up but i cannot get back to using the touchscreen..i was away for three weeks, the computer was left on and kidz say they know nothing...any suggestions??????

More replies
Relevance 59.86%

Hello: Last night I tried to play a dvd on my pc.  I kept getting "No disk in drive e".  I use CyberlinkDVD player usually.  I tried Windows Media and also VLC media players and they dont even show that there is a drive e.I thought the driver was corrupt, and when I tried to update it, it said "you have the most updated version".So I thought the device itself went bad, so I went and got another one.  Same thing happens with the new dvd/cd player rewriter.   Get the same message and everything.Was told to delete drivers and reboot pc.  Did that, and nothing has changed.Tried to update firmware/driver for new dvd/cd player rewriter and got "No ATAPI found".I really dont want to go thru the recovery method, as I would prolly lose most of my stuff I have on here.I'm not very tech savvy, I just follow what Microsoft and LG have stated on their help forums.Why is it doing this?How do I get it to stop so I can start playing dvds again??HP Envy desktopWindows 8.1Just replaced OEM dvd/cd player rewriter with LG GH24NSBO

Answer:HELP - DVD/CD player stopped working on pc

1) Optical drives do not need drivers.2) Insert a bootable cd in the drive. Make certain the optical drive is the first device in the bios boot order. Reboot. Does the system boot to the cd you inserted? If not, replace the dvd drive.

4 more replies
Relevance 59.86%

Windows XP SP2
P IV 3.06, 1 GB ram
cd rom lite ltn 486s

Have 2 cd rom players installed, of which one, ordinary player all of a sudden stopped working. Other one works fine. Driver/device dont show any issues and computer still indicates its there in windows, eject works but can't access and get "please insert disk in drive d" error while disk is in cd rom. Via the command prompt its says "the device its not ready".

Any thoughts?

 

Answer:CD rom player stopped working

8 more replies
Relevance 59.86%

I have an HP pavilion zv6000 laptop with XP. It's about 4 years old. A cd or dvd doesn't show any files in my computer and doesn't play. The light stays amber and doesn't turn green. Device manager shows it's working properly. I tried uninstalling and reinstalling the driver with no luck. Is there anything else to try or do I need to take it to the repair shop?
 

More replies
Relevance 59.86%

I use a Toshiba laptop and I used to watch movies on it all the time until it stopped working. The drive shows there is no disc when there is a disc in there, the same disc I used before with no problems. I have ONE movie that will play and all the others wont work? I had a virus removed in your malware removal forum and they tried to help me with the dvd player but the end result was referring me to this forum. I would attach that session if I could figure out how, sorry. Can you help?

Answer:CD/DVD Player stopped working

This is a possible test that can be done if the laptop came with a "recovery" or "restore" CD.

See if that disc is recognized when booted to windows, if not, reboot and follow the instructions to boot from the CD.

If windows cannot recognize it, but the CD boots the computer, then that indicates that something in Windows has corrupted (perhaps the work of that virus) to prevent you from accessing those discs.

Is it only movie DVDs that cause the problem, or will data (games or programs) discs not be recognized either?

39 more replies
Relevance 59.86%

Hello: Last night I tried to play a dvd on my pc.  I kept getting "No disk in drive e".  I use CyberlinkDVD player usually.  I tried Windows Media and also VLC media players and they dont even show that there is a drive e.I thought the driver was corrupt, and when I tried to update it, it said "you have the most updated version".So I thought the device itself went bad, so I went and got another one.  Same thing happens with the new dvd/cd player rewriter.   Get the same message and everything.Was told to delete drivers and reboot pc.  Did that, and nothing has changed.Tried to update firmware/driver for new dvd/cd player rewriter and got "No ATAPI found".I really dont want to go thru the recovery method, as I would prolly lose most of my stuff I have on here.I'm not very tech savvy, I just follow what Microsoft and LG have stated on their help forums.Why is it doing this?How do I get it to stop so I can start playing dvds again??HP Envy desktopWindows 8.1Just replaced OEM dvd/cd player rewriter with LG GH24NSBO

Answer:HELP - DVD/CD player stopped working on pc

1) Optical drives do not need drivers.2) Insert a bootable cd in the drive. Make certain the optical drive is the first device in the bios boot order. Reboot. Does the system boot to the cd you inserted? If not, replace the dvd drive.

1 more replies
Relevance 59.86%

Ok my mom bought me an mp3 player for christmas and it had been working real fine then one day i saw that me battery needed to be changed so i changed it and then listend to it that night and then after a few days i didnt listen to it again so after a few days i started to listen to it and it said that i needed to change my battery so i did it again and then tried to turn it on. then it goes to the screen to where it is about to come on and then it doesnt do anything else it wont go to where i want to listen to my music. But when i plug it into my computer it has ll of my music and everything so if anyone has any idea what is going on then please pleaase dont be scared to leave a reply!!!
 

Answer:my mp3 player just stopped working.....

and it is sayen that it is unreadable!
 

3 more replies
Relevance 59.86%

My DVD/CD RW burner stopped working on my month-old PC.It worked for a month and just stopped working...no SW or HW changesIt does have power to it. It ejects and spins the disk.Inserting a disk does not start a window. My computer does not see the drive when a disk is inserted.Device Manager reports "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"What I've tried:rebootingpurchased new DVD/CD drive and installed it - it doesn't work eitherswapped out cable between motherboard and drivetried different socket on motherboard to plug drive data cable intoMy PC: Dell inspiron 518, 6 GB RAM, Vista SP 1Please help. Thanks

Answer:DVD/CD player stopped working

Warranty.

4 more replies
Relevance 59.86%

G'day,

Been a spell since I have been here, so I may have forgotten where to post this. My PC, Compaq Presario Windows XP, Home, the DVD olayer stopped wurking, no error message, when I click on properties it says working properly, I bloody well neeed some help figuring this out.
 

Answer:DVD Player Just Stopped Working

8 more replies
Relevance 59.86%

My orbicam stopped working on my Acer computer which has Aspire 5100-5023 on my notebook. After looking up the solution online, here's what I did...which did not solve the problem:

Alt/F10
Hit Restore
selected reinstall applications/drivers
once it was finished, it brought me to a screen where I selected Windows vista. Here's where I think I screwed up. I had three choices to install a driver: Bison Camera Driver, Acer Orbicam Utility Bar (Bison), and Suyin Camera Driver. I've installed the first two at least 3X, and the suyin driver 1x. Nothing is working. Obviously I did not do it correctly.

I think everything needs to be uninstalled, then reinstalled, correct? If so, what do I need to reinstall? Thank you. Confused but think I'm on the right track. Thank you.
 

Answer:Acer OrbiCam stopped working

9 more replies
Relevance 59.86%

Acer eRecovery not working recently.When I click the icon it displays BACKUP/RESTORE table and shut down system immediately showing"A problem has been detected and windows has been shut down to prevent damage your computer. int15.sys the driver is attempting to access memory after it has been freed." I have already tried system restore/ ALT-F10 option .

Answer:Acer eRecovery stopped working

... what error message are you getting? when you try <Alt>+<F10> (<< click).... Posting is provided "AS IS" with no warrantieshttp://a.imageshack.us/img833/1862/...Grrrr... ...im

50 more replies
Relevance 59.86%

Where can I download drivers for my webcam, SPCA 2082 . Acer suggest trying to reboot to factory settings but just need to get my web cam working again. Installing the drivers would be so much simpler and less hassle. Anyone , please help

Answer:M Acer AspireE1-530 web cam stopped working when I...

butlermk3,
 
You can try a system restore to before you downloaded the newer Skype version that seems to have caused the issue to occur, that might fix it.

3 more replies
Relevance 59.86%

Whenever I switch the pc on it just displays my background and icons but the mouse doesn't work, or speakers, or when I put a disk in the drive (I hear it spin but nothing loads) also occasionally for maybe a minute my keyboard will work but then stops.It displayed this:ntimui.exe-Corruptfileprogramfiles|newtechinfosystems|NTICD&DVD-Maker7|cdmkr32.hlpand said it is corrupt and unreadable, run Chkdsk utility but I can't find any disks for the computer.Please someone tell me there is another way to fix it or is it doomed? :(

Answer:My acer computer has stopped working. Help!

sounds like a corrupted file, download a replacementmike

3 more replies
Relevance 59.45%

I have been having problems with my laptop's WiFi. A couple of days ago it started intermittently cutting out and it has been getting worse, dropping the connection.While browsing the web I would experience this through connection interruptions, DNS errors and no connection. Meanwhile, the WiFi icon would cycle through the connection icon, then Not connected, connections available, wired connection and limited connectivity.Today it stopped working entirely. The WiFi light on the top bar has been blinking very slowly but steadily, about 5s between each blink. I restarted but after ten minutes it failed again and now it is back to no connection.There have been no problems on the network with other devices.

More replies
Relevance 59.45%

Hi, I have this problem with my laptop. It was working couple of weeks back but now when I connect the cable the laptop screen goes black and nothing else happens. Tried to update to the latest driver from the Acer website but didn`t solve the problem. Any ideas? Many thanks 

More replies
Relevance 59.45%

I have an Aspire One netbook with the wireless on/off switch in the front right position. It has stopped responding, and now I have to go into network connections every time I want to enable or disable wireless. A minor annoyance, but if there is an easy way to get the switch working again, I'd appreciate any help. Windows XP.
 

More replies
Relevance 59.45%

I was on my laptop and I was doing my thing and I tried to type somthing on my keyboard and it would not type so now I have to use my touchscreen keyboard I think maybe something got turned off but I don't know how to fix it so please help bcause its faster for me to use my keyboard because I do alot of typing... 

More replies
Relevance 59.45%

Hi, I have this problem with my laptop. It was working couple of weeks back but now when I connect the cable the laptop screen goes black and nothing else happens. Tried to update to the latest driver from the Acer website but didn`t solve the problem. Any ideas? Many thanks 

Answer:Aspire e5 573 hdmi port stopped working

Have you tried another cable? Blow out the port.

4 more replies
Relevance 59.45%

Hi Hopefully someone can help me fix my current issue, I have tried a few things baesd on internet searches I have done but no success yet... Acer Aspire E 15, Windows 8.1 Background (in as much detail as possible): Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings. I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver. I have tried FN + F3 to disable and enable flight mode - no impact. I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website. I also tried downloading drivers from other external we... Read more

Answer:Aspire E 15 wireless suddenly stopped working

Right I found a solution no thanks to your website but on YoutubeTurns out, for some bizarre reason the factory network adapter driver lost its digital signature, which I just find strange anyway.So apparently windows 8.1 won't install anything without a valid sig. Was able to disable this function, restarted, instant solution.Windows 8.1 seems a joke of an OS and I'm not sure the laptop did it any favours losing the sig for no reason?Anyway solved, hopefully someone can learn from this

1 more replies
Relevance 59.45%

I was on my laptop and I was doing my thing and I tried to type somthing on my keyboard and it would not type so now I have to use my touchscreen keyboard I think maybe something got turned off but I don't know how to fix it so please help bcause its faster for me to use my keyboard because I do alot of typing... 

Answer:My keyboard on my Aspire R3-131T stopped working b...

Does any error show in device manager, particularly under "input device" ? One peculiarity of the R3 is that if you open the display past 180 degrees, it will go into "Tablet" mode and turn the keyboard off. Might try opening the display clear to 360 degrees (flat again), wait a few seconds, then close back to 90 degrees. You should see a crude keyboard display on the screen momentarily.  

1 more replies
Relevance 59.45%

Hey guys, I've been using my Acer laptop for almost 4 years and the Power adapter never stopped working.. I read many threads on internet, and many of the users stated that you should leave the charger for some minutes and try other port in your house, but it didn't work.. Adapter is fully dead, can I use other brand's adapter or I have to buy it's original adapter? Help would be appreciated!

Answer:Aspire E1 571 - Power Adapter stopped working

Still waiting for assistance!

3 more replies
Relevance 59.45%

  I bought 2 of these laptops from Evine. The model is the E5-573T-5521 Intel core is with Windows 10.  I use this laptop mostly for my social media and email and to do my research papers. I set it up so that it powers down after an hour of non use. About a month ago I noticed that the laptop was running significantly slower than usual and the cursor was jumping wildly all over the place when I try to type anything, that the Web pages I try to load would freeze up a lot, and that the machine would just shutdown and reboot itself while I was in the middle of doing something. It has a 1 terabyte hard drive that is nowhere near capacity. I have also never dropped or otherwise damaged this laptop.  Since the past 2 days the laptop refused to boot up at all. It slowly flashes the Acer logo and the preparing automatic repair message on the screen then it just goes black and does nothing. I know that these things aren't really made to last too long, but these laptops were not cheap, and 8 months is very disappointing. I am hoping that someone can help me to get it working again. Ive tried all the generic interventions i see posted on these forums and none of them work. Any ideas?

Answer:Aspire E 15 Touch stopped working after 8 months o...

This could be due to a bad hard drive. If you purchased these new, not refurbished or previously owned you can contact Acer warranty support from the info posted at http://www.acer.com/ac/en/US/content/service-contact for assistance in obtaining warranty repair. If these are not under Acer's warranty you can check with a local PC shop to see if they can check the hard drive for you. 

1 more replies
Relevance 59.45%

Hi Folks,  I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all.  I have concted Acer Technical Support which in usual fashion were of completely NO help. Before I got in touch with Acer Technical Support I tried: Refreshing the HID Monitor drivers Removing/Reinstalling the HID Monitor driversBoth of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue.  I just reinstalled Windows are still have the same issue. Device Manager shows that the hardware is fine and functional from a driver standpoint.  I've also tied ensuring that the cable behind the monitor is in tact as in this post: http://community.acer.com/t5/Notebooks-Netbooks/Acer-Aspire-M5-481PT-touch-screen-stopped-working/td... Thus far nothing has worked. Are there any other suggestions which can be helpful here?

Answer:Aspire V5-552P touchscreen stopped working

You can try the following steps:Configure the touch display:1. Go to Windows Start screen and type Tablet PC Settings.2. In the Search charm that comes up, go to "Tablet PC Settings".3. On the "Display" tab of Tablet PC Settings, click "Setup".4. Follow on-screen instructions to identify your screen as touch screen.5. Tap the screen to check if it responds. If not, follow the steps in the section below. Check if the Touch Screen device is detected:1. Press the Windows + X keys.2. Select System from the menu that appears.3. Locate "Pen and Touch" and make sure that it says "Full Windows Touch Support".4. If there is a message under "Pen and Touch" saying that the touch screen is not available, there might be some hardware issue. In this case, it is recommended to visit nearest Acer service center. To do this, the following link can be useful:http://us.acer.com/ac/en/US/content/service-contact Hope this will help you.

4 more replies
Relevance 59.45%

  I bought 2 of these laptops from Evine. The model is the E5-573T-5521 Intel core is with Windows 10.  I use this laptop mostly for my social media and email and to do my research papers. I set it up so that it powers down after an hour of non use. About a month ago I noticed that the laptop was running significantly slower than usual and the cursor was jumping wildly all over the place when I try to type anything, that the Web pages I try to load would freeze up a lot, and that the machine would just shutdown and reboot itself while I was in the middle of doing something. It has a 1 terabyte hard drive that is nowhere near capacity. I have also never dropped or otherwise damaged this laptop.  Since the past 2 days the laptop refused to boot up at all. It slowly flashes the Acer logo and the preparing automatic repair message on the screen then it just goes black and does nothing. I know that these things aren't really made to last too long, but these laptops were not cheap, and 8 months is very disappointing. I am hoping that someone can help me to get it working again. Ive tried all the generic interventions i see posted on these forums and none of them work. Any ideas?

More replies
Relevance 59.45%

I have been having problems with my laptop's WiFi. A couple of days ago it started intermittently cutting out and it has been getting worse, dropping the connection.While browsing the web I would experience this through connection interruptions, DNS errors and no connection. Meanwhile, the WiFi icon would cycle through the connection icon, then Not connected, connections available, wired connection and limited connectivity.Today it stopped working entirely. The WiFi light on the top bar has been blinking very slowly but steadily, about 5s between each blink. I restarted but after ten minutes it failed again and now it is back to no connection.There have been no problems on the network with other devices.

Answer:Aspire 4810T WiFi stopped working

Have you tried to re-boot your router and/or modem yet? Jack E/NJ  

1 more replies
Relevance 59.45%

Description of the issue: Dolby digital plus is no longer working as it used to.  Description of actions:I had two chrome windows open, and I was watching a show in one. I paused it to watch something in the other window, and when I went back to the show, the sound was back to the low quality heard when dolby isn't on. I pulled up dolby, and saw it was on. However, the equalizer scales weren't moving to the audio, and the sound quality was still poor. Upon further listening, there is a minute change when dolby is turned on, but it's not the incredible difference I'd been experiencing earlier.   What I've done to muddle through the issue:-Restarted the PC, hoping the switch between browser windows had confused dolby. No luck there.-Checked Windows update to see if a driver or update had gone through recently-nothing.-Looked at the the drivers. Seems there's only one speaker driver, RealTek High Definition Audio, ver. 6.0.1.7300. It dates back to July, which I'm assuming is when the laptop was packaged. Weirdly, that's also the latest update from Acer, though Acer lists it as being updated November. Muh laptop:Aspire V3-572-51TR, purchased a month ago, most non-critical Windows updates ignored, not much else done to it. Edit: Now it's working on some things but not others.  













Solved!

Go to Solution.

Answer:Aspire V3-572 dolby digital plus stopped working

Hi... It seems to be something with the audio driver. The dolby software is included in the factory shipped audio driver. In order t o fix this issue, you may try reinstalling the audio driver on the laptop. Here are the steps: Press and hold the Windows key and then press the C key to open Charms.Click on Search and type "Recovery".Click on 'Acer Recovery Management'.Select Reinstall Drivers or Applications.Select Content and choose the audio codec and proceed to install it. In case you are unable to install this driver, you may go to Device Manager and open "Audio, video and game controllers" and uninstall the current audio driver. Then follow the above steps to install the audio driver. It will work..   

5 more replies
Relevance 59.45%

I was on my laptop and I was doing my thing and I tried to type somthing on my keyboard and it would not type so now I have to use my touchscreen keyboard I think maybe something got turned off but I don't know how to fix it so please help bcause its faster for me to use my keyboard because I do alot of typing... 

More replies
Relevance 59.45%

HI!     So, my Touchscreen just up and stopped working on my 6mo old Acer Aspire ZE-605 (running on Windows 8.1). Since then I have talked to 4 or 5 people in Acer support. They have told me to do everything from cleaning the screen to checking, uninstalling & reinstalling the HID drivers to refreshing my computer - all of which I have done to no avail.     I think I have narrowed it down to having something to do with the driver... since my "HID-compliant touchscreen" driver is not present under the HID options. I went into my program files and tried to run a repair on my HID monitor only to get an error that the " The feature you are trying to use is on a network that is unavailable" and that it "cannot find the installation package for HIDMonitor_V1.1.5.msi". What can I do to either find and download a new (and safe) touchscreen driver OR would i just need a HIDMonitor_V1.1.5.msi installation package?? Thanks in advance 

Answer:Touchscreen stopped working on Aspire ZE-605-UR38 ...

Try this:http://global-download.acer.com/GDFiles/Driver/HID%20Monitor/HID%20Monitor_ELANTECH_1.1.5_W81x64_A.z...

9 more replies
Relevance 59.45%

The screen on my laptop is staying black but i can faintly see my start-up page. I used it last night and it was almost dead when I turned it off (6%). I closed the lid before it was finished shutting down and then reopened it when I realised and then it finished shutting down. I went to bed and when I woke up, plugged my laptop in. A couple hours later, the charging light is still on and I try to turn the laptop on and I can hear it going but the screen stays blank. I restart a few times (by holding the power button), it still doesn't work but I notice I can vaguely see my start screen and if I press enter, I can type in my password and log in. But it's still too dark to really do anything. Any ideas on how to fix it? Thanks in advance.

Answer:Aspire v7-481p screen stopped working

Hello Katie, First you can try this:1- [Fn]+[F6] - Display off: Turns the display screen backlight off to save power. Press any key to return.2- [Fn]+[>] - Brightness up: Increases the screen brightness. If it doesn't work, you could connect your laptop to an external monitor or LCD TV in using the VGA or HDMI ports.[Fn]+[F5] - Display toggle: Switches display output between the display screen, external monitor (if connected) and both. 

4 more replies
Relevance 59.45%

Bought a new cable which did not help.  Can not get a connection to the TV.

Answer:HDMI port on Aspire E1 has stopped working after 1...

Have you tried to re-install VGA drivers?

1 more replies
Relevance 59.45%

Hello, need some help please.  My daughter's Aspire E1-470P keyboard stopped working completely.  Not one of the keys will respond, however the onboard mouse works fine.  It is running Windows 10.  This happened once before and a reboot fixed it, not so this time.  After many reboots still doesn't work.Please help.  Thank you.

Answer:Aspire E1-470P Keyboard stopped working

Hello, Have you performed a power reset?

5 more replies
Relevance 59.45%

Hello, my keyboard is not responding after a restart. The lights are on, when on power, and off when unplugged. I have an external bluetooth keyboard, which is working. I have tried uninstalling/installing drivers. None of the keys are functioning. what to do? Thank you.

Answer:Aspire V15 Nitro keyboard stopped working

Hello, What model do you own exactly?

3 more replies
Relevance 59.45%

As above. Been working fine then last night touchpad stops working/cursor arrow dissapears. I updated to W10 maybe 2 month ago if thats relevant.please help!

Answer:touchpad stopped working aspire start e15 es1-512-...

trappa,
 
I would perform a system restore to when it worked and go forward from there, it could just be a Windows Update that caused it to act up.

1 more replies
Relevance 59.04%

That's about all I can tell you. I have checked device manager, and under DVD/CD ROM drives, - MATSHITA DVD-RAM UJ8AOASW, I have the message, 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).' My computer is an ASUS K53E. Any suggestions?

Answer:Media Player has stopped working.

What changes have your recently made to the computer?Hardware? Software?Please look at this:My Computer cannot detect my DVD Drive in windows 7 Does that help? 

1 more replies
Relevance 59.04%

Hi, can anybody suggest why my Windows Media Player 11 won't work any more?
I keep getting the message 'cannot play this file' nine times out of ten, whereas everything worked fine before, and as far as I know I haven't altered my system or anything.
I tried re-installing WMP but the problem's still there.
I'm XP Home.
Thanks

Answer:Win Media Player Has Stopped Working

Right click the file and select error details

Please post the error message hear, as it will give us clues as to what's the problem

6 more replies
Relevance 59.04%

Hello, I am a soldier stationed overseas and i bought a windows 7 HP dv6 a couple months ago, it was working fine and all of a sudden the dvd player stopped working, there are no error messages and the device manager says its fine, it will play DVD's that are sold here by the locals which are just burned Dvd's, but if it is an out of the box dvd from the store it will not work at all, i have tried the microsoft fix application which did nothing but tell me to put a dvd in which there already was, thanks
 

Answer:Windows DVD player stopped working

Duplicate thread, please reply here:

http://forums.techguy.org/multimedia/944825-windows-dvd-player-stopped-working.html

eddie
 

1 more replies
Relevance 59.04%

I open Windows DVD Maker, and I start adding items and label the DVD and adjust settings and everything and all is well until I hit the "next" button, and then there is a pop-up error message box that says: "Windows DVD Maker as stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." and there is a button that says "close program"
Look:

Please Help Me !!
 

More replies
Relevance 59.04%

I NEED HELP- i need a link to help witha problem with WINDOWS MEDIA PLAYER NETWORKING SHARING SERVICES- WHEN I TRY TO UPLOAD BBC LIVE RADIO- I GETA MESSAGE SAYING>>>" STOPPED WORKING AND WAS CLOSED, PROBLEM WITH APPLICATION''. DOES THIS MEAN I AM BEING BLOCKED BY BBC OR DO I HAVE A VIRUS THAT IS STOPPING THIS SERVICE??

More replies
Relevance 59.04%

I hope someone can help me to fix this! I'm using a compaq presario computer, running windows XP SP2 and using Internet explorer as my browser.
The cdw/dvd came with the computer and is built into the tower. I haven't used it in a few months and a few weeks ago when I tried to use it it made noise like it was loading but nothing happened other than that. Nothing came up on the screen. In Hardware I went into the device manager and theres a yellow exclamation point over TSST corp cdw/dvd TS-H 492A and the message I got was " windows cannot load the device driver for this hardware. The driver may be corrupted or missing (code 39) "
I can't use system restore because before I knew this wasn't working I deleted all of restore points except for the last one.
Can anyone PLEASE help me to fix this so I can use my cdw/dvd again.
Thanks
 

Answer:Solved: My cdw/dvd player stopped working HELP

16 more replies
Relevance 59.04%

Did a Windows Update 3 months ago and since when I use Windows Media Player I get a "windows media player has Stopped Working" Tried system restore but it did not go back far enough & ran system file checker  but showed nothing. I switched to VLC Media Player but the same thing happens. I disabled WMP then restarted but had no affect & I ran Microsoft Fix it but nothing. Any ideas on how to fix this would be appreciated. Thanks !

Answer:Media Player's Stopped Working ?

Have you tried the solution listed here?  http://www.kapilarya.com/fix-windows-media-player-has-stopped-working

2 more replies
Relevance 59.04%

for some reason my flash player has stopped working.When i go to a site that requires it it asks me to download via the link.Then when i download it there is a Bullgaurd warnig ,caught malware' and it wont load.Was working fine untill downloaded firefox mozilla and additional adblockers .Running vista premium and is recently new pc.Also how do i turn java scripts on

Answer:flash player stopped working

uninstall flashplayer click here and install afresh from here click hereNote there are different versions for Firefox and IE

10 more replies
Relevance 59.04%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 945 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8183 Mb
Graphics Card: NVIDIA GeForce 210, 1024 Mb
Hard Drives: C: Total - 200066 MB, Free - 131301 MB; D: Total - 255220 MB, Free - 174063 MB; E: Total - 226243 MB, Free - 152540 MB; F: Total - 272053 MB, Free - 123269 MB; P: Total - 78158 MB, Free - 36416 MB;
Motherboard: FOXCONN, ALOE
Antivirus: Norton Internet Security, Updated and Enabled

RealPlayer has stopped working. "A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."

Also my PalTalk has the same issue.
 

Answer:Real Player has stopped working

If you only received the error once, simply ignore. If it occurs every time you try to use RealPlayer, I'd suggest uninstalling the software, reboot, and perform a fresh install. Make sure to also install any patches, and then test.
 

1 more replies
Relevance 59.04%

Hello, I am a soldier stationed overseas and i bought a windows 7 HP dv6 a couple months ago, it was working fine and all of a sudden the dvd player stopped working, there are no error messages and the device manager says its fine, it will play DVD's that are sold here by the locals which are just burned Dvd's, but if it is an out of the box dvd from the store it will not work at all, i have tried the microsoft fix application which did nothing but tell me to put a dvd in which there already was, thanks
 

Answer:Windows DVD player stopped working

DVD players have region codes to prevent people from buying DVDs from other countries for cheaper. A normal DVD drive will allow you to change the code a set amount of time before it locks (you change it simply by putting in a differnet region code disc and clicking ok if it prompts you).

If you are viewing both local DVDs and store bought ones, you may have locked the drive on another region code. Only fix for that would be to replace the drive.
 

1 more replies
Relevance 59.04%

No matter what I put in it e.g. CD, DVD etc., nothing happens. Is there a way to force the computer to recognize the player?

Answer:Disk player stopped working.

Hi jmdraft,
 
Welcome to Lenovo Forums!
 
Did you checked in the device manager whether the CD/DVD drive is detected and also please help me out with the machine type model number of your laptop?
 
Please post back with the requested details to assist you further.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

3 more replies