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Acer Aspire R13 backlight keyboard issues

Question: Acer Aspire R13 backlight keyboard issues

I got the Aspire R13 (317T) a couple of days ago, and while I am really enjoying it there's a couple of problems with the keyboard. The first is that is there any way to completely disable the backlight on the keyboard? I'm tired of having to manually use the function keys to turn if off every time I open the lid. This wouldn't be as much of a problem if there wasn't the second issue. Second, when the backlight is all the way up, there is a high pitched buzzing noise comming from the speakers. I've found a coulple other posts that have the same problem but I don't know if it's a defect or an issue that can be fixed. I really like this laptop but these keyboard issues are starting to make me think I need to return it.Thanks.













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Answer: Acer Aspire R13 backlight keyboard issues

jjsmall009,

As far as the backlight goes, no, you would have to use the keys to turn it off every time.

If you are experiencing a high pitch sound only when the backlight is at full brightness we can have our repair technicians look at the unit for you if you'd like.

Here is the link to set up repairs online without ever having to call in or you can chat online with a technician (available 24/7).

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Hi!I'm replaced keyboard on keyboard with backlight, but backlight doesn't work. I'm using Linux Mint 18 / Windows 10. Help me pls.

Answer:Acer Aspire v5-531: how turn on keyboard backlight...

Hi,Have you tried pressing Fn+F9 button together or Fn+ any button with a flashing letter A like in the snip below.

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Hello, Ive recently purchased an Acer Aspire E 15, 15.6 Full HD, Intel Core i5, NVIDIA 940MX, 8GB DDR4, 256GB SSD, Windows 10, E5-575G-53VG from amazon. The keyboard shortcut Function + F9 is not doing anything and I cannot get the backlight on the keyboard to come on. Ive checked and all the drivers are recent and I just updated the BIOS to the newest as well. I cannot get the backlit keyboard to function. Please help, I am about to send this thing back before my 30 day warranty is over. I am all out of Ideas...

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MY LAPTOP DOESNOT HAVE OPTION OF KEYBOARD BACKLIGHT..PLEASE GUIDE ME HOW TO TURN ON KEYBOARD BACKLIGHT I HAVE TRIED FN+F9 KEYS BUT NOT WORKING

Answer:Acer Aspire E5-575G KEYBOARD BACKLIGHT PROBLEM

Hi,Could you please check whether you have a flashing letter A in your F9 button.

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Hi, When I bought my Acer Aspire V15 Nitro, it had a keyboard backlight. I upgraded to Windows 10 and lost all the pre-installed software, and I can't get the backlight to turn on anymore. I've tried pressing Fn+F9, which is the only suggestion I've found online so far, and I can't find any missing drivers. Does anyone know how to solve this?

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Hello, Ive recently purchased an Acer Aspire E 15, 15.6 Full HD, Intel Core i5, NVIDIA 940MX, 8GB DDR4, 256GB SSD, Windows 10, E5-575G-53VG from amazon. The keyboard shortcut Function + F9 is not doing anything and I cannot get the backlight on the keyboard to come on. Ive checked and all the drivers are recent and I just updated the BIOS to the newest as well. I cannot get the backlit keyboard to function. Please help, I am about to send this thing back before my 30 day warranty is over. I am all out of Ideas...

Answer:Acer Aspire E15 E5-575G-53VG No Keyboard Backlight...

I am in the same position as you after buying the laptop from Amazon.  After talking with Acer chat, they have told me that there is no backlight on the model, even though the amazon product description includes a backlit keyboard and there are pictures of the laptop with backlit keyboard in the reviews.  I do not know what to do about the laptop.

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Just got the Acer Aspire R5-571T and it's a really nice laptop.  My only complaint is that the backlit keyboard shuts off after about 30 seconds and it's so annoying.  There should be an option in the bios to have it stay on all the time if I turn it on with the key combination.  If I turn it off with the key combination then it should stay off until I turn it back on.  Please add this option in the bios for this laptop and all other Acer laptops.

Answer:Acer Aspire R5-571T Keyboard Backlight Not Staying...

Hi,I assume that it could be a power saving feature, they have made this 30 secs limit to preserve the battery.

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Hello, Ive recently purchased an Acer Aspire E 15, 15.6 Full HD, Intel Core i5, NVIDIA 940MX, 8GB DDR4, 256GB SSD, Windows 10, E5-575G-53VG from amazon. The keyboard shortcut Function + F9 is not doing anything and I cannot get the backlight on the keyboard to come on. Ive checked and all the drivers are recent and I just updated the BIOS to the newest as well. I cannot get the backlit keyboard to function. Please help, I am about to send this thing back before my 30 day warranty is over. I am all out of Ideas...

Answer:Acer Aspire E15 E5-575G-53VG No Keyboard Backlight...

I am in the same position as you after buying the laptop from Amazon.  After talking with Acer chat, they have told me that there is no backlight on the model, even though the amazon product description includes a backlit keyboard and there are pictures of the laptop with backlit keyboard in the reviews.  I do not know what to do about the laptop.

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Hi, When I bought my Acer Aspire V15 Nitro, it had a keyboard backlight. I upgraded to Windows 10 and lost all the pre-installed software, and I can't get the backlight to turn on anymore. I've tried pressing Fn+F9, which is the only suggestion I've found online so far, and I can't find any missing drivers. Does anyone know how to solve this?

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The screen backlight has issues staying on. At various angles of the laptop's lid being open, the backlight will turn off. It often takes me upwards of 30 seconds of fiddling with the screen just to be able to see the content on the screen. Seems most likely to be a hardware/quality/manufacturing issue. I've had the laptop for two years now, and have never dropped it or mishandled it. I first had issues with the backlight a few weeks ago where the backlight flickered once, and has gotten progressively worse to the point where now there's probably 100 degrees of a "dead area" where the backlight is instable and dies out randomly. HELPPP I know it's a backlight issue because when it does die, I can shine a light on the screen and can still interact with the screen (touchscreen) and can see the text moving.

Answer:Acer Aspire S7 392. screen backlight issues

In this case, check if reinstalling display drivers (VGA drivers) help in resolving the issue. To download the latest display drivers for your model, the following link can be helpful:http://us.acer.com/ac/en/US/content/drivers If you are not able to find the right display drivers or if the issue persists even after reinstalling drivers, you are advised to contact nearest Acer service center by using the link below for further assistance:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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Hello, So i got this laptop in August of 2016 brand new from best buy here in Canada. For the most part I love it, 2 tthings I would change hough if i could would be the :Backlight so that A) is brighter and B) so that it comes on automaically either by itself or by me setting a time for backlight to be fuctionional.  The other thing I would change is the keyboard, this I truly hate and tto prove why and whas happening I will no longer fix any typos in this post, perhaps someone else will be dealing wwith the same thing and can advise.... It seems to miss letters that I ttype in and than it seems to also add double and even triple letters, all of tthis happens randomly and I have tried to find the reason and  jusst cannnot, I sopped using it on my lap, I stopped using it with the cooling pad, with a new cooling pad, ec...I have removed the drivers whic were re installed on reboot, his DID help for all of 2.1 seconds or less though.  I was old to use onscreen keyboard which ppears to work just fine, but it's very cumbersoome andd i just don't have that  time to waste, if I wanted that type of device I would have just coninued using my ipad..... I need to know ho o fix this, there has to be a solution, suerly I am not the only one who  is having tis probleem? someone here must know tthe mgic cure? I paid almost $1000.00 for this thing and it's not wha I was expecing either for the pricee or for the acer name. however I was warned soo I su... Read more

Answer:Acer Aspire R5 471T - Keyboard issues

Hi,Go to start and type "Windows mobility centre", if you don't have the setting for keyboard(as in my snip), you won't be able to change any settings.For the keyboard problem, go to Device manager, expand keyboards, highlight Standard PS/2 keyboard and right click, select Properties, go to Driver tab and select uninstall, reboot the laptop and let Windows install the driver, it may rectify the fault.

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Hello i have an acer aspire s7-392 that after installing new windows its backlight dose not working....i have tried Fn+U+Iand FN+I but it is not workingall the drivers are installed from acer support service...Help me

Answer:Acer Aspire S7-392 backlight not working

under Applications, install both available software:https://www.acer.com/ac/en/US/content/support-product/4821?b=1

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I'm looking for information on my laptop, an Acer Aspire 8730G.  I'm trying to determine if the laptop screen takes two backlights or one.  Apprently, both were used in this build.  I'm hoping to get away cheap with a light replacement, rather than the whole screen.

Answer:Acer Aspire 8730G: one backlight or two

Most of the time it's going to be the inverter which is pretty easy to change.If you remove the screws in thebezel and tilt the screen back as far as it goes, you may be able to get the bezel off without having to disassemble the whole laptop.I believe there are three screws across the top and two in the bottom corners.Since you have to open it regardless, take out the old one and see if it's single or double.

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The Acer aspire E1-571 of my son starts only with backlight. No text, logo's and so on. When I look at the hdd light at the front, the Computer seems to start ?normal?. I attached an external display on the vga port. it seems to be OK. I can login etc. computer works fine. Checked drivers, settings etc., no problem found. Seems a problem with the signal to the display.Resume. After startup, backlight goes on(display lights up a little bit), no text on screen, laptop starts ?normal?. Does anybody know what the problem can be? And the possible solution

Answer:Acer aspire E1-571 starts only with backlight, no ...

jbakkenes,
 
If an external display work it is definitely an internal issue. It could be a loose cable or a bad piece of hardware, which would require service probably to get it resolved.

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Hi i have a acer aspire v5-743pg laptop. Apparently its brightness is so dim now even thou i set it to the highest brightness possible, i mean i use my laptop when it was in windows 8.1 in the lowest brightness and i can see everything fine, not too dark and not too bright.After downgrading it to windows 8, now even thou i set it in around half of the bar the brightness is still grayish like everything is like a shadow( i hope you understand what i say). Its just to dark for me now do you think i need to update some of my hardware if so, what hardware might it be?

Answer:Acer aspire v5 backlight is so dim after downgrading

Did you install the Acer video and power control drivers for Windows 8?

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Does this have a backlit keyboard and how do I enable it? Thanks.

Answer:Acer Aspire F15 F5-571-320G. Backlight?

Hello, E5 or V5?

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Hi, I have a Acer Aspire V5 laptop. On my keyboard, the FN+ F9 key used to turn on the backlight for the keyboard.But i have tried pressing this multiple times now and nothing is happening? what could be wrong here, anything i can do?

Answer:Acer Aspire V5 backlight problem

try to install this:http://global-download.acer.com/GDFiles/Application/LaunchManager/LaunchManager_Acer_8.00.8105_W81x6... Acer launch manager.

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Hello, I bought an Aspire R13 recently and noticed the spacebar wasn't backlit. Is that normal? Also, am I the only one who is able to hear the backlight's high pitched PWM when it's fully on? Best regards, 

Answer:Aspire R13 keyboard backlight

The spacebar is solid plastic with nothing that will let light show through. I haven't seen any other complaints about noise from the backlight.

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All my functions work except f9 for the backlight, so when i plug in my computer (with the charger) and the backlight is turned on, i cant turn it off like i usually do. Please tell me a fix or at least tell me how i can make sure my backlight STAYS off even when i charge it.

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All my functions work except f9 for the backlight, so when i plug in my computer (with the charger) and the backlight is turned on, i cant turn it off like i usually do. Please tell me a fix or at least tell me how i can make sure my backlight STAYS off even when i charge it.

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Greetings, Got my brand new Acer Aspire Switch 12 the other day. I'm very satisifed with the form factor and with the device in general. Except for one thing. There is audible amount of noise coming from my unit when the backlight is set between 0% and 100%. The noise seems to emanate just under the "Acer" logo. This noise goes away when i set the backlight to 0% or to 100%. And it seems to be the loudest if i set the backlight to about 50% It is not very obvious but i can definitely hear it in a quiet room. Kind of defeates the whole point of a fanless design if you ask me. I think the noise is coming from the capacitors or coils in the backlight regulator circutry. I would like to know if this is a general problem with this model or is this just a problem with my unit. Fellow Aspire Switch 12 owners, do you have the same issue with your unit? Acer admins, is this a known problem with this model? I have to know, i have to decide whether i'm going to replace the unit, return the unit or just stick with it. I bought it from amazon.es.Part number of my unit: NT.L7FEB.004

Answer:Acer Aspire Switch 12 noisy LCD backlight?

mkatic,
 
I do not see anything in the documentation that talks about that issue, you can contact Acer technical support in your area to see what your options are, or you can seek them through Amazon; I believe that this might be their return policy if it helps steer you in the right direction.

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Hi.  I bought a new Aspire R14 a few days ago and it is an awesome computer.  I already love the thing.  It is really a brilliant device and a great value with the latest Intel processor and a solid state hard drive. One thing that I would like to change however is to have the keyboard backlight not reset to off every time I close the lid.  I like the fact that the keyboard goes dark if I don't press a key for a bit and then lights back up when I do press something.  That functionality turns off, however, when you close the laptop lid and then you have to re-enable it with a press of function-F10.  It would be great if the auto on with a keystroke was always enabled.  People could just turn it down if they don't want the backlight. Actually, I would love it if the keyboard would just stay lit up all the time and I could turn it down/off when I want.  I realize this might make a small drain on the battery but I think it is a reasonable tradeoff for the increased usability.  From what I have read, this may have been the default setting in the past.  It would be pretty cool if there was a setting to allow people to choose how this function operated. Thanks for your consideration.  Again, great computer and I really could not be any more excited about my purchase!

Answer:Aspire R14 - Can I set keyboard backlight to alway...

Book497,
 
I do not see anyway to set the backlight to always on. 

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Hi.  I bought a new Aspire R14 a few days ago and it is an awesome computer.  I already love the thing.  It is really a brilliant device and a great value with the latest Intel processor and a solid state hard drive. One thing that I would like to change however is to have the keyboard backlight not reset to off every time I close the lid.  I like the fact that the keyboard goes dark if I don't press a key for a bit and then lights back up when I do press something.  That functionality turns off, however, when you close the laptop lid and then you have to re-enable it with a press of function-F10.  It would be great if the auto on with a keystroke was always enabled.  People could just turn it down if they don't want the backlight. Actually, I would love it if the keyboard would just stay lit up all the time and I could turn it down/off when I want.  I realize this might make a small drain on the battery but I think it is a reasonable tradeoff for the increased usability.  From what I have read, this may have been the default setting in the past.  It would be pretty cool if there was a setting to allow people to choose how this function operated. Thanks for your consideration.  Again, great computer and I really could not be any more excited about my purchase!

Answer:Aspire R14 - Can I set keyboard backlight to alway...

Book497,
 
I do not see anyway to set the backlight to always on. 

2 more replies
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Hi.  I bought a new Aspire R14 a few days ago and it is an awesome computer.  I already love the thing.  It is really a brilliant device and a great value with the latest Intel processor and a solid state hard drive. One thing that I would like to change however is to have the keyboard backlight not reset to off every time I close the lid.  I like the fact that the keyboard goes dark if I don't press a key for a bit and then lights back up when I do press something.  That functionality turns off, however, when you close the laptop lid and then you have to re-enable it with a press of function-F10.  It would be great if the auto on with a keystroke was always enabled.  People could just turn it down if they don't want the backlight. Actually, I would love it if the keyboard would just stay lit up all the time and I could turn it down/off when I want.  I realize this might make a small drain on the battery but I think it is a reasonable tradeoff for the increased usability.  From what I have read, this may have been the default setting in the past.  It would be pretty cool if there was a setting to allow people to choose how this function operated. Thanks for your consideration.  Again, great computer and I really could not be any more excited about my purchase!

Answer:Aspire R14 - Can I set keyboard backlight to alway...

Book497,
 
I do not see anyway to set the backlight to always on. 

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The backlight "bleeds" from the edges of the screen. It is visible in low ambient light conditions. Come on Acer, you can do it better, this is 700 euro laptop, not a crappy 300 euro laptop, the screen bust be flawless. I returned the laptop, I cannot tolerate this. Check the attached image.

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   I just bought a new Acer Aspire S7  . Ive been using the laptop for 2 days abd I have realized that the keyboard backlight has never been on .I have tried several tricks to turn on the light but nothing seems to work key Fn + U + I   ,  Fn + IReset batteryReset default configuration on the BIOSChange power options to high performance I have been always ina  dark room . I just cant make this ligth to turn on I have read that this model of laptops have been presenting these issues very frecuently.  Im so dissapointed with ACER Can somebody help me on this please???Thanks

Answer:keyboard backlight Acer S7-392 not working

Hi there, You may check this video for more information about the computer.https://www.youtube.com/watch?v=4G5eOYp71eU[please check about keybaord review starting 6.00]i have no S7-392 computer but base on forums and videos i've seenkeyboard light is not that easy to notice specially if the room or the place your at is not that or too dark.its like the lighting on some watch.OptionsAt night on your room press and HOLD "Fn key" and keep taping "I" for like 15 times just to make surethis is to make sure that keyboard brightness is on the highest level.Turn off all the lights [make sure the room is dark] and check. If still after this your not able to see any back light or even the Acer logo on the cover lighting upI would suggest to contact Acer for warranty concerns.

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Fn+F9 turn it on only for 30 seconds if you dont use it, it turns off. How to enable backlight permanently?

Answer:Aspire F5-573G-52M7 - backlight keyboard how to tu...

Hi,No, it can not be adjusted, it's permanently set to switch off after 30 seconds.http://acer.custhelp.com/app/answers/detail/a_id/34903/~/acer-nitro-keyboard-backlightIf you want to make sure, go to Control Panel, Windows Mobility Center( view by small icons), if it looks like mine, you are out of luck 

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Replaced LCD screen and still no backlight. Troubleshooting charts say replace MB. MB is P7YEO_U98 .  Is there different number for the MB?  Any other backlight solutions to try?PS: It is working with an outboard monitor using the 'D' connecter.  While I was using that method to update Windows the backlight popped on and stayed for the session.  Have not gotten it back after multiple tries.

Answer:Aspire 7750-6423 backlight is out. Tried keyboard ...

Did you also replace the inverter? If not, that could be the problem.However, as the problem is intermittent, it is most likely a poor connection or broken cable. If a visual check doesn't reveal the fault, you could try a continuity test. Another test is to partially open and close the lid to check for on/off or flicker which would also indicate poor connection, broken cable or fractured ribbon cable.Personally, I wouldn't suspect the motherboard until all the above have been thoroughly checked and proved to be good. 

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How to disable keyboard backlight off after 30 sec?How to keep keyboard backlight ALWAYS ON?Please, help!

Answer:Aspire F5-573G-538V Keyboard backlight

Hello, See this Acer document (same functionality):http://acer.custhelp.com/app/answers/detail/a_id/34903#_ga=1.201745490.2102658702.1475005851

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How to disable keyboard backlight off after 30 sec?How to keep keyboard backlight ALWAYS ON?Please, help!

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Hello. I recently bought an Aspire R13 R7-372T. I noticed that the keyboard backlight was never on. I tried the keyboard shortcut to inrease the backlight brightness but to no avail. I tried that on the pre-installed Windows 10 and also on Ubuntu 16.10. How do I debug the problem? ThanksLawand

Answer:Keyboard backlight not working: Aspire R13 R7-372T

The R7-371T model that ships in North America has a backlit keyboard. FN+F9 decreases the keyboard backlight brightness, and FN+F10 increases the keyboard backlight brightness. While we can't help with Ubuntu, the best way to troubleshoot this is to restore the system back to factory configurations and test those function keys before installing any other software or operating system. If it works then this function is working as it should. If the keyboard light does not work after a restore then we would recommend the system be serviced for the keyboard light. Should this be the case please contact the Acer support for your region from this link:

https://www.acer.com/worldwide/

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After Upgrade to win 8.1 I CANT control my screen Backlight In the windows settings it is set to 100 %But in real life is looking like its set to 50 % max if i want to lower the setting screen is staring to blink Backlight on, Backlight off and repeatingif i go lower its staring blinking faster i think thats becouse newer version of amd catalyst does'nt support this laptop ? It there any Backlight Driver for win 8.1 My Computer Info : Acer Aspire 5738ZATI / AMD mobility randeon 5650 HD Driver : AMD Catalyst 15.20Pentium Dual-Core TT4400Windows 8.1 64 BIT  

Answer:Acer Aspire 5738Z : Backlight Control doesn't work...

What was the factory-installed Windows version? Jack E/NJ

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The keyboard backlight keeps on turning off after a minute or so...i just want to know how to keep it turnrd on

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The keyboard backlight keeps on turning off after a minute or so...i just want to know how to keep it turnrd on

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Can Anybody help me, i just bought a acer swift 3 laptop after i download the user manual i check how to turn on the keyboard back light it stated ther that the key is Fn+F9 but when i tried nothing happens. will someone help me with this problem?thanks.

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The keyboard backlight keeps on turning off after a minute or so...i just want to know how to keep it turnrd on

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My new Acer Aspire V3-572G-76EM has the backlight F9 key but it doesnt seem to work. The trackpad also has no right or left click, as in i cannot select anything and have resorted to using a USB mouse.

Answer:My Aspire V3-572G-76EM keyboard backlight and trac...

Have you upgraded to Windows 10 or still using Windows 8.1?

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Hi all, I just bought an Acer Spin 5 (13") and I wonder whether it's normal to have an uneven backlight (especially the N key which seems to have no LED underneath it...). Is it just me or everybody has that? Here is a photo of the symptom:  Thanks in advance

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Hey guys. So just bought this laptop and loving it. One thing though, is there anyway to have the keyboard backlight always  on? Cheers, riddly

Answer:Acer swift 3 - Change keyboard backlight timer?

Hi,Go to Windows Mobility Centre(type in start search), if you have like mine(without KB backlight settings), no you don't have that enabled

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Hello! I'm not sure if there's a keyboard only section or if this is the right spot to post this but here's what happened. I was on laptop and it was being dreadfully slow and so in a fit of rage I opened the task manager and laid waste to everything I could. In other words I closed a bunch of processes steelseries (my keyboard brand) included. After I did that nothing was bad or anything but once I restarted my computer for an unrelated update, I noticed that my keyboard backlight didn't turn on automatically and so I clicked the backlight button on my computer and the light turned on with the default baby blue or whatever it was. So I went to the bottom right of my computer screen and clicked on the arrow to bring up the desktop menu thing and click on the steelseries profile application for me to change my backlight colour and pattern and see if I can solve the probelm. But to my surprise it wasn't there! I turned my computer off and on a few times and went into the steelseries folder on my computer to see if I could find the profile application but I couldn't find it. So my question is, how do I get back the ability to change the colours of my keyboard backlight?

Answer:Laptop Steelseries Keyboard Backlight Issues

System Restore to before the changes
Press Windows Key + R and type rstrui.exe

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For anyone having trouble sleeping, this ones for you.  Several weeks ago the keyboard backlight function on my Latitude E6510 (it's a recond unit from Dell Direct w/Core i3 M370, 4 GB RAM, running Win7 Pro/32-bit) stopped working. I've had the unit for over 3 years. 
Anyway, when the backlight stopped working I ran a diagnostic that produced a "warning" about the HD's imminent failure.  Not sure that was related to the keyboard issue, but taking it to heart I replaced the HDD with a SSD (cloning the HDD to the SSD).  When that didn't resolve the issue, I posted to the Forum and someone suggested doing a clean install of Win7 Pro, which I did. 
A "new" problem has arisen where I cannot seem to be able to flash the bios from its current A05.  I'm just trying to get to A09 now, and it won't work.  I tried it in Windows, where I get the "BIOS Update Program" message about keeping the AC adapter connected, etc, and then when I click on "OK" I get a popup window saying "E6510A09.EXE has stopped working."  The popup window includes an option to "Check online for a solution and close the program."  When I click on that it appears to be searching for solution for about 10 seconds, and the the popup window just disappears. 
I also tried loading DOS boot files onto a USB thumb drive, along with the executable BIOS update file, but that would not work eit... Read more

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So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

Answer:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

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So at first i thought it my keyboard wasn't being seen by windows 10. but sometimes after holding the bluetooth button an unknown device appears that appears to be my keyboard. yet when i type in the connection code it doesn't respond and then the device no longer is showing. It could just be another bluetooth device though; i live in a dorm so there's many other people with bluetooth devices in the area. I checked out this: https://acer--uk.custhelp.com/app/answers/detail/a_id/30072/~/how-to-pair-the-acer-bluetooth-keyboar... but it only applies to 8 and 8.1, not 10. Perhaps acer should release a driver update for windows 10 early adopters that fixes their keyboard to work with windows 10, unless there is a simple bug fix? I looked online but i seem to be the only one with this issue so far, possibly due to the newness of 10. Edit: found this post, which weirdly didn't show up previously: http://community.acer.com/t5/Windows-10/Bluetooth-not-working-after-installing-Windows-10-on-Aspire-... trying to update my drivers again to confirm this isn't an issue. edit 2: nope it added a connected devices section to replace the bluetooth section, but otherwise didn't solve the problem yet. edit 3: so after like 2 hours i finally realized what was the issue.In order for it to be discoverable you need to make sure to first install the new windows 10 specific bluetooth driver mentioned in the above post , then use the REPAIR option in the blu... Read more

Answer:Acer Keyboard Case (included with Acer Aspire P3) ...

I can fix this problem...1.setup windows 10 v1511 by usb2.when setup windows ready, update driver with windows update3.download driver Bluetooth and update setup from acer site belowhttp://www.acer.com/ac/en/KH/content/drivers4.restart computer5.after restart goto bluetooth and search new device6.long press on power button on keyboard bluetooth cover until see blink blue and red light together7.when bluetooth connect with keyboard cover, enter 6 code bluetooth and endter for accept code8.enjoy

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Where can i get a new keyboard for an Acer aspire ES1-521-603V?













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Answer:Where can i get a new keyboard for an Acer aspire ...

Hello, Here is the part number of your keyboard with the "frame":Spoiler (Highlight to read)60.MMLN2.020COVER.UPPER.W/KB.BLK.US.W/CAN.W860.MMLN2.020COVER.UPPER.W/KB.BLK.US.W/CAN.W8You can request a quote and place an order from your Acer store by phone or by chat.

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Where can I get a new keyboard for an Acer aspire IP3 ultrabook?

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HiI have acer aspire z3-700 and i am looking really forward to got a dock station or any attachable keyborad for this pc like attchable magnetice keyboard in Acer switch 5.can you please guide me from where i can get one for acer aspire z3-700. Thanks?

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Where can i get a new keyboard for an Acer aspire ES1-521-603V?

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 I have a Acer Aspire R13 and some of the keyboard buttons wont work. For example: some of the numbers wont work when i press on them and my arrow buttons. Can someone help me? Thanks

Answer:I have a Acer Aspire R13 and some of the keyboard ...

Hello, Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureNote: The battery reset pinhole is marked with this symbol on the bottom of the laptop.

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I am setting up my new Acer Aspire Z5610 Desktop PC with Windows 7 64bit installed. When I press shift @ I get an inverted comma instead of @.My keyboard is set for the UK.Any helpful suggestions as what the problem is

Answer:Acer Aspire Keyboard

Double check that the language settings for the PC is not USA.

10 more replies
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 I have a Acer Aspire R13 and some of the keyboard buttons wont work. For example: some of the numbers wont work when i press on them and my arrow buttons. Can someone help me? Thanks

Answer:I have a Acer Aspire R13 and some of the keyboard ...

Hello, Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureNote: The battery reset pinhole is marked with this symbol on the bottom of the laptop.

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 I have a Acer Aspire R13 and some of the keyboard buttons wont work. For example: some of the numbers wont work when i press on them and my arrow buttons. Can someone help me? Thanks

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I hate that my laptaps keyboard isn't backlit. Is there a backlit replcement for this?

Answer:Is the a backlit keyboard for an Acer Aspire E5-77...

There is, however, I highly doubt a standard user would ever want to do this. And you will 100% break your warranty, and quite possibly break your computer trying to replace it. It is your own responcibility if you do it. It is not user friendly to implement. But if you really want to risk everything, you can find the part online, but your risk. If you want, you can wait for a ACE member to answer your question.



First, CALM DOWN and look at my profile picture. Calm? Now post your message. If I helped, a Kudos would be great! Marking as solution will help others as well, thank you!

5 more replies
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I hate that my laptaps keyboard isn't backlit. Is there a backlit replcement for this?

Answer:Is the a backlit keyboard for an Acer Aspire E5-77...

There is, however, I highly doubt a standard user would ever want to do this. And you will 100% break your warranty, and quite possibly break your computer trying to replace it. It is your own responcibility if you do it. It is not user friendly to implement. But if you really want to risk everything, you can find the part online, but your risk. If you want, you can wait for a ACE member to answer your question.





First, CALM DOWN and look at my profile picture. Calm? Now post your message. If I helped, a Kudos would be great! Marking as solution will help others as well, thank you!

5 more replies
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My Acer aspire netbook has suddenly developed a keyboard fault and I don't know if it is an XP problem or a hardware problem. The keys 1 zxcb and caps lock have stopped working.

Does anyone have any suggestions?

Thanks in advance.

Answer:Acer aspire keyboard fault

could be a loose connection from keyoard to motherboard. or keyboard itseft is fualty. not to much too replace and easy to install just look up your model and serch google keyboard replacement

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HI.
 
I want replace my keyboard of my Acer Aspire 5742 by I better one. Each keyboard that I saw are cheap.
 
Any idea?
 
Thanks
 
Mathieu
 
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

Answer:HI. I want replace my keyboard of my Acer Aspire 5...

There's not a company out there building quality keyboards for laptops. All of them are made in China. You can buy a OEM from Acer or a generic replacement on eBay, Amazon, etc.

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i have an acer aspire R11. it is only 4months old and rarely used. Turned it on the other day and out of the blue the keyboard and mousepad wont work at all. the mousepad did and I tried to update and restart and then the mousepad wouldnt work either. Could i have accidentally locked it or done something in the setting??? HELP Please!!!










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Answer:acer aspire R11 keyboard not working

Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureThe battery reset pinhole is located on the bottom of the laptop and marked with this symbol .

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still trying to find justice in that this keyboard to the Acer Aspire Z7651 should not have broken down, and the Acer store HAS no keyboard to purchase to replace it.

Answer:Acer Aspire Z7651 keyboard

Sadly I don't equate the quality of my Acer Computer by the Keybaord.... Sadly I don't use mine from any of the machines I own besides the ones on the Laptops then I have to. But seeing even then I have had to buy new ones for them as well. In my case first key to go in my Laptops is the F12 and I don't even use them LOL then the next one is the Right Arrow key lol.....  Anyway I would say do like I do, Only use the Keyboard as a backup... Mine are in the box the computer came with if one of the ones I bought from the store stop working... Only to give me enough time to Buy another one from the store..... Infact there are some Keyboard on the Bay where you can buy like 50 of them at a time LOL I know what would you need 50 for I am just saying.... I like the Microsoft Keyboard 4000 myself.. I have some older Microsoft keyboards as well. The 4000 is my fav anyway..... James

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Ok so I regularly play video games and work on this laptop but for a while when ever I hold the w key and release it the key would still act as if it is being pushed down and would not stop holding itself down. This also happens when I switch tabs and when that happens the w key becomes unresponsive for a while then it is able to be used a couple seconds/minute later. I am not having luck with cleaning the keyboard since there is no space at all to stick a spray in to remove dust or a way I know of to remove the covers of the keyboard but all my other keys are good. 

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Hello.Im looking for replacement keyboard for this model : acer aspire E17 E5-771GNordic keysIt looks like the keyboard and top plastic are as one, see bellow.Picture of model type etc.










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Answer:Keyboard for acer aspire E17 E5-771G

Hello, Yes it is welded by ultrasonic (plastic pins look like mushrooms). Here is the part number:Spoiler (Highlight to read)60.MP8N7.021COVER.UPPER.W/KB/NORDIC/GRAY (W/=With, KB=Keyboard)60.MP8N7.021COVER.UPPER.W/KB/NORDIC/GRAY (W/=With, KB=Keyboard)You can request a quote and place an order from your Acer store by using the customer service form.In the form:1- You select in "Please Select a Subject: Other"2- In "Describe the Problem:", you indicate the S/N of the computer.3- Example:    "Price request for the following spare parts:     - P/N, description     - Etc" You'll receive a quote by mail (pdf document). You can also phone them.

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Hello.Im looking for replacement keyboard for this model : acer aspire E17 E5-771GNordic keysIt looks like the keyboard and top plastic are as one, see bellow.Picture of model type etc.













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Answer:Keyboard for acer aspire E17 E5-771G

Hello, Yes it is welded by ultrasonic (plastic pins look like mushrooms). Here is the part number:Spoiler (Highlight to read)60.MP8N7.021COVER.UPPER.W/KB/NORDIC/GRAY (W/=With, KB=Keyboard)60.MP8N7.021COVER.UPPER.W/KB/NORDIC/GRAY (W/=With, KB=Keyboard)You can request a quote and place an order from your Acer store by using the customer service form.In the form:1- You select in "Please Select a Subject: Other"2- In "Describe the Problem:", you indicate the S/N of the computer.3- Example:    "Price request for the following spare parts:     - P/N, description     - Etc" You'll receive a quote by mail (pdf document). You can also phone them.

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I can use the keyboard when starting in safe mode but not when windows starts??? The Tried reinstalling the driver but didn't work

Answer:Acer Aspire keyboard is not working

When Safe Mode works properly but Normal Mode does not, it typically means that a driver or some software has just been installed that is interfering with Normal Mode.The types of software that can do that are drivers, antivirus products, third-party firewall products, CD/DVD burning software or virtual CD/DVD software.If you can remember installing anything like that, uninstall it in Safe Mode then restart.

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(i'm going to try and explain this the best i can)My Acer Aspire E15 laptop's keyboard has stopped working so I'm typing this with an external keyboard. I've only had this laptop it for a little over a year and having the keyboard just stop working is very dissapointing and a little frustrating. Anyway, I was wondering if there was any possibility of getting this repaired, because I've been informed that the keyboards of these laptops are connected to the motherboard in a way that would require getting a whole new motherboard just to replace the keyboard. I don't know if this is true or if there is anyway to repair my keyboard without replacing the whole **bleep** motherboard, so if anyone knows it would be awesome if you could help me out. 

Answer:Acer Aspire E15 keyboard not working?

Not sure where they got that info. However you can replace the keyboard. That does take some doing. But I think a person would most likely replace the whole top part. That is track pad and all. I would say look on eBay for you type and see if they have any.When you take apart you remove power, battery, 14 or 16 screws from the bottom. Remove drive from the bay. Use old credit card to separate the 2 half. Then there is some ribbon cables that would need to be removed carefully. If you got the whole thing. Then put in New one same way you took out old. However if you just got the keyboard you will bee to take out 8 to 10 more screws peeling tape from the ribbon cables and to access the small screws then the keyboard can be removed. For me I would try and find whole top plate would be less work.James

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The detachable keyboard  on my acer one10 does  not work.I think it maybe something to do with my leaving a pen drive in when the battery was low and it has reverted to screen mode only to save power. i have recharged the battery but can still only use it via the touch screen

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I recently reformatted my laptop and it seems like windows did not install the proper keyboad driver. Some of the alternate keys do not function. Any help would be appreciated. Thanks!

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HiMy keyboard is typing "tu" when i press "t" "uj" when i press "u" and p' when i press "p"Can anyone please help me with this issue? i tried restoring language and keyboard settings, and the fn+ num lock.nothing worked

Answer:acer aspire V15 keyboard malfuction

Hi,Could you please check whether NumLock key is switched on, if it's switched on switch it off.

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Hello.Im looking for replacement keyboard for this model : acer aspire E17 E5-771GNordic keysIt looks like the keyboard and top plastic are as one, see bellow.Picture of model type etc.










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Go to Solution.

Answer:Keyboard for acer aspire E17 E5-771G

Hello, Yes it is welded by ultrasonic (plastic pins look like mushrooms). Here is the part number:Spoiler (Highlight to read)60.MP8N7.021COVER.UPPER.W/KB/NORDIC/GRAY (W/=With, KB=Keyboard)60.MP8N7.021COVER.UPPER.W/KB/NORDIC/GRAY (W/=With, KB=Keyboard)You can request a quote and place an order from your Acer store by using the customer service form.In the form:1- You select in "Please Select a Subject: Other"2- In "Describe the Problem:", you indicate the S/N of the computer.3- Example:    "Price request for the following spare parts:     - P/N, description     - Etc" You'll receive a quote by mail (pdf document). You can also phone them.

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I put my laptop to sleep and when I tried to start the next morning, the keyboard would not let me type in password. Managed to get in via onscreen keyboard.  Tried F F6 option as some have suggested but doesn't work without keyboard. Tried battery reset but so far this hasn't helped.

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Can someone please help. ? I replaced a motherboard on my laptop, the keyboard and mouse pad don't work now. when i turn on the laptop I could use the keyboard to go to the BIOS and it works no problem, but when i save and exit from the BIOS nothing works, I have to use a keyboard and mouse connected to the USB to have work on windows.yesterday I reformatted the laptop thinking it might work but nothing...I unplugged and plugged back in and nothing, but i don't think there is a problem with the connection otherwise it wouldn't work when i want to use the BIOSboard # PEW71 LA-6582P REV. 1.0LAPTOP MODEL # ASPIRE 5742Z

Answer:acer aspire R11 keyboard not working

Still using the original Windows version? Try safe mode or set msconfig diagnostic setup to see what happens? Jack E/NJ

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I recently reformatted my laptop and it seems like windows did not install the proper keyboad driver. Some of the alternate keys do not function. Any help would be appreciated. Thanks!

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Answer:do I have a backlit keyboard on my acer aspire e2

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

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my keys klick and letters apear 2-3sec later. exept on signin...all keys have delay like space and enter... HELP

Answer:Keyboard acer aspire 5720Z

Could be Malware infection related or bad memoryTry running CCleaner: http://www.ccleaner.com/download/do...And also update your Antivirus and run a full scanAnother good option is to download and run Free Malwarebytes and run a Quick updated scan (removing all found malwares at the end of the scanhttp://www.malwarebytes.org/mbam-do...

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Hey guys, I'm new here, and I want to ask you how to fix it? (the title says it all), it's not even work in the BIOS menu (well i can't even enter it :v)
I'm using windows 7 64-bit, I am typing with my father's laptop. Sorry for my bad english, anyway Thanks.
(And because I'm new here, i don't know if this is in the right or wrong section XD )
 

Answer:Acer Aspire E1-431 Keyboard is not working at all (All key).

Try using the keyboard on another computer and see if it works. If it's a USB keyboard, you should be able to use it on your father's laptop. If NO keys work on EITHER computer, the laptop is most likely ready for the garbage dump. I suppose you could try opening it up and cleaning it, but if it's not a very expensive keyboard I wouldn't even bother. Just replace it.
 

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I'm pretty sure my Aspire PS-131 is an All In One rather than a notebook. Feel free to move this if it's in the wrong place. This morning, seemingly all of a sudden, my PS-131's bluetooth keyboard stopped working. I charged it until the light turned blue, but the tablet no longer registers the keyboard on the Bluetooth screen. Sometimes an Unknown device will appear on the bluetooth screen, but I can't connect to it.  I have no idea what to do and I can't find anything online about it. Has anyone else had this issue? Does anyone else have an idea about where to begin? I've tried contacting Acer's live chat, but the serial number on my tablet isn't verifiable. 

Answer:Acer Aspire P3 keyboard not working

The keyboard just started working again all on its own after being out of commission for 6 hours. I have no idea what happened. 

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It's getting dirty, please help!

Answer:How do I clean the keyboard of my Acer Aspire V5-5...

Hello, Dusty or dirty?Dusty: Use a dust cleaner spray.Dirty: Use keyboard cleaner wipes.

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My laptop's keyboard stopped working (only the "a" and "1" keys will work). I believe this to be a hardware problem and would like to know what the exact model for a replacement keyboard is and where I could purchase one. After some researching some opinions said to change the entire top plate of the laptop, if that is a better solution I would need the model for it as well. Thank you

Answer:Need replacement keyboard for Acer Aspire E5 571 5...

Hello, Have you performed a power reset?Have you tried this using an external keyboard?Press Windows key + [X]  to open the device manager.In Device Manager, expand keyboard and right click and then click Uninstall.When you are prompted to confirm that you want to remove the device, click OK.Restart the computer.After the computer restarts, the drivers will be automatically installed.

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I have had a problem with my aspire R14 laptop since first getting it a month ago.  When I press a key in a certain are of the keyboard the whole keyboard bounces up and down.  The problems is most noticible on the 7,8,9,u,i,o keys and is less noticible on the keys around those keys.  It is hard to type because those keys respond differently. If I press down on the laptop case above the keyboard all those keys respond just like the other keys.  So I think the problem is that the keyboard and/or case are not secured well in that area.  Does anyone else have this problem or know how to fix it?

Answer:Acer Aspire R14 keyboard is loose

If you're within the return Window where you bought it, You should return it for another one or you can contact Acer for warranty repair.http://us.acer.com/ac/en/US/content/service-contact

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i have an acer aspire R11. it is only 4months old and rarely used. Turned it on the other day and out of the blue the keyboard and mousepad wont work at all. the mousepad did and I tried to update and restart and then the mousepad wouldnt work either. Could i have accidentally locked it or done something in the setting??? HELP Please!!!













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Go to Solution.

Answer:acer aspire R11 keyboard not working

Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureThe battery reset pinhole is located on the bottom of the laptop and marked with this symbol .

4 more replies
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Ok so I regularly play video games and work on this laptop but for a while when ever I hold the w key and release it the key would still act as if it is being pushed down and would not stop holding itself down. This also happens when I switch tabs and when that happens the w key becomes unresponsive for a while then it is able to be used a couple seconds/minute later. I am not having luck with cleaning the keyboard since there is no space at all to stick a spray in to remove dust or a way I know of to remove the covers of the keyboard but all my other keys are good. 

Answer:Keyboard unresponsive Acer aspire V3-571

Hi Th3da,
 
Unless you can feel that the key is sticky, I don't know that there is much room to clean and the design is mean to keep stuff from getting in.
 
If the W key is just occassionally not being recognized, it may be an issue with the contact and the KB may need to be replaced.
 
Cory

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Hi all,I can get a good deal on an Acer Aspire E5-571G-59CT laptop.However there is one downside. They keyboard layout is in German. I think the German layout is QWERTZ?Anyways, I want to know if it's possible to replace the keyboard with a keyboard with a US-layout (QWERTY).I noticed several online shops are offering keyboards, but I rather be sure on this fact.I can find keyboards, with US-layout, for Acer Aspire 'E5-571G'-part, but not for 59CT model. Does that matter? I think the last part is only for the configuration, right? Can someone confirm this?The keyboard I found so far is: http://bit.ly/1EVk49kOn eBay even cheaper: http://ebay.to/1vjvXG9Thank you so far for responding. Highly appreciated.Regards













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Answer:Can you replace the keyboard on Acer Aspire E5-571...

Hello, Yes the last characters are the configuration for this country (Germany). You have actually this keyboard:NK.I171S.00DKEYBOARD (GERMAN)NK.I1713.05PKEYBD.104K.BLACK.GERMAN You'll need these US keyboard:NK.I1713.066KEYBD.US-INT.103KS BLKNK.I171S.00WKEYBD.103K.BLACK.US-INT.WIN8

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I recently reformatted my laptop and it seems like windows did not install the proper keyboad driver. Some of the alternate keys do not function. Any help would be appreciated. Thanks!

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Hi, newbi here, hello

I have an Acer Aspire One notebook. Two months ago I very stupidly spilled my cider onto my Acer, like a ninja I immediatley turned it upside down to dry out, I havent touched it untill this week.
It starts up, makes a high pitched noise until the windows start up, then shuts up. Key board not working very good, hit and miss as to whether keys work.
I plugged in another keyboard and this has been working until now.
I've tried re-booting but this has not done anything.
Now if I do manage to open anything, I cant do anymore than that, the mouse is working ok.
Is there anything I could do or should I just bin it.
Oh, and there arent any tech minded peeps in this houshold. :-o
 

Answer:Keyboard not responding on Acer Aspire One

One thing I can say, is the Sony Vaio has a very nice rubberized keyboard.

IF you are capable, I would take it apart, and THOROUGHLY clean it.

Other thing that bears mentioning, if it is possible to pull the battery from your laptop/netbook, pull it IMMEDIATELY should you spill any liquids on it.

That kind of goes for ANY piece of battery powered hardware.
 

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I took some of the keys out of my keyboard to clean under them. Powered my laptop back on and the keyboard does not work. Tried using the pinhole 3 times, but no avail. Please help. I cannot get onto my laptop, as I cannot type in the password.

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My wireless keyboard that came with the system Acer Aspire z3-710 ( all in one ) suddenly stopped working today. They mouse works fine and all effort to uninstall the drivers and reinstall failed to fix my problem. I unplugged the receiver from the once USB port and tried the others on the PC and the same issue with the keyboard not working. I plugged the receiver into my laptop and the keyboard and mouse work normally.. What is my issue here with my Acer Aspire z3-710 if the keyboard and mouse combo work on other machines? I tried the filterkeys suggestion, but thats not the problem. Any suggestions? I would rather not have to use a wired keyboard. Thanks in advance. 

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Hi, I have an Acer Aspire 3002 LMI laptop. The keyboard types numbers and symbols instead of letters. The only way I can get it to type letters is by holding the fn key while type. How can I change this? I have tried the keyboard settings but that doesn't do it. Any ideas please it is driving me mad.Dax

Answer:Acer Aspire keyboard settings help

Will it work by clicking the fn key or try double clicking on it

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i was using my laptop and it was working fine then I closed the lid for 15mins to do something and it went to sleep when I opened it back up the keyboard wouldn't work at all. I've tryed all the buttons the only one that works is the power button.I tryed googling but none of the solutions work for me. (I used the on screen keyboard to log in)... My laptop is still fairly new I Don't understand why the keyboard suddenly won't work.













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Answer:Acer Aspire Keyboard not working at all

Hi,If you have an internal battery, disconnect the mains and do a battery reset, only once please and leave the laptop to rest for a while, reconnect and try starting.https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

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I purchased a new Acer Aspire ES1-533 and the keyboard stopped functioning after I setup Windows 10. What can I do?

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My laptop's keyboard stopped working (only the "a" and "1" keys will work). I believe this to be a hardware problem and would like to know what the exact model for a replacement keyboard is and where I could purchase one. After some researching some opinions said to change the entire top plate of the laptop, if that is a better solution I would need the model for it as well. Thank you

Answer:Need replacement keyboard for Acer Aspire E5 571 5...

Hello, Have you performed a power reset?Have you tried this using an external keyboard?Press Windows key + [X]  to open the device manager.In Device Manager, expand keyboard and right click and then click Uninstall.When you are prompted to confirm that you want to remove the device, click OK.Restart the computer.After the computer restarts, the drivers will be automatically installed.

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hi i had the weird linux distro *scratches head trying to remember name*
it was installed shipped. replaced it with xp, now my keyboard buttons are doing a mac on me or something, the symbols are in the wrong places, others don't work e.g. pound sterling symbol.

is there a simple fix for this?

much appreciated.

Answer:acer aspire one keyboard settings help :)

XP .. hmm yes there is.

You have installed XP without chaning the language and keyboard layout. Your keyboard is currently set to US layout (@ key = " key and vice versa).

You can set it to UK layout by going to the control panel >
click switch to classic view >
region language options >
click language tab >
under text services and input languages click the details button >
under installed services click add

There you can select your input language and keyboard layout

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