Computer Support Forum

Worse product ever

Question: Worse product ever

I spent $400+ on my Acer Aspire V 11 touch and I couldn't be any more disappointed in this product. My space bar doesnt work unless i press on it hard and directly in the middle of the bar which is irritating and time consuming when im trying to write an essay or along email or message. My touch screen barely reads my touch and sometimes does the opposite of what i try to do. I tried to download the free windows 10 upgrade onto my laptop and it gets almost to the end of the download and tellsme there is an error in the download and it cannot be downloaded. my store on the laptop where im suppose to be able to download gameseither doesnt load or when it does load and i try to search a game it doesnt even work and just loads forever to try and find the game ive searched for and it doesnt ever stop loading i tried to contact someone directly but of coursei get put on hold or hung up on and the live chat option doesnt load on my lapto, shocker. i am a AppleProduct advocate but ive heard so many good things about acer so i tried it out.i loved the fact it was a touch screen and was apparentlyfast buti wish i had never bought this laptop. it was a waste of money and i tried to get mymoney back for it but because i boughtit on sale they wouldnt do it. i also tried to see if i could trade it in for a tablet instead but that was out of the question. i got told i have to buy the new product i want and keep the laptop or try to sell it to someone. but no body wants this laptop because it sucks. im furious and it sucks that everyone i tried to talk to about it has done nothing to help me. i really want a tablet but im reconsidering since apparently im stuck with this crappy laptop thanks fornothing acer

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Preferred Solution: Worse product ever

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Worse product ever

Sorry to hear your having problems. I can understand your being upset. Sadly with everything there are lemons. Now why the company you bought it from won't let you trade or return it is where I would be upset. Unless it was bought as a return/refurbished sold as is then sadly it's one of them things lesson learned. Sounds like the keyboard may have something stuck under the key. The good thing is there are always usb backup keyboards to be had. I have one on one of my Acer Ones because my wife was hard on her laptop and have missing keys that I use. Soon I will have a replacement. Until then I will use the usb one.James

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Morning,

Anyone who has had input on my other recent threads regarding random crashing will know the hell I have been going through.

I've now followed some advice to do yet another reinstall. I had probably done 3 or 4 before I joined this forum and I was loathed to do another. Anywhere, I did and formatted the drive using DISKPART and...

It states my product key is not valid. This is a Windows 7 Home Premium Upgrade key I am talking about.

Question is now what? I've re-entered it twice just to make sure characters were not wrong!

Answer:My experience goes from bad to worse! Product Key Not VALID?

IGNORE! SORTED!

Used slgmr /rearm after editing registry.

Thank you!

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.
 

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.




The [H]orde needs You!
 

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
512MB PC2700 DDR-SDRAM
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.


At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy
 

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly
 

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problem is when I was buy a dell laptop that have come with preloaded os (windows 8 )I have available product id but product key not available. now my head drive damaged. Now how to load window 8 OS use previous product key.


How to now my product key using product id :00326-10000-00000-AA870

One time I was replace motherboard on that  laptop on warrienty periode. that time they give me a window product key with seal pack. now when I will go to load window 8 useing that product key my laptop has not accepet that product key

pls solve inform me how to load os on my laptop

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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Hello, i'm going to open new topic for tell you my problem. Recently, on 2015/11/02 i bought Lenovo Y70-70 touch from Amazon (Italy) .Going on Lenovo official website or "Lenovo Companion" , they said that warranty of the computer was end . It result "ON" the first time in 2014-08-23 and the warranty was end in 2015-10-21Before i purchased it.  http://s30.postimg.org/w7ww762mp/image.jpghttp://s16.postimg.org/bmckb4qat/image.jpg Deleted the serial number.. just look it It is normal or not ??Just for know if now i've a notebook already used or not. Thanks anyway

Answer:Lenovo Y70-70 (NEW PRODUCT, USED PRODUCT OR REFURBISHED PRODUCT) ??

My z50-75 have only 150 days of warranty the first day i buy it on mediaword, probably lenovo fail

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Hi,I bought Thinkpad X200s on eBay - new, not used. I received it sealed with tape, not opened, hw configuration was exactly as was described/ordered. The numbers on the box are the same as on the notebook.But when I go on Lenovo site, and check it by product number, I got different result.My real HW configuration (only what differs):HDD: 128 GB SSD, 6 cell battery, don't have UltraBase.(the rest is ok)This is what I got from Lenovo site, searching by Product number (7466-3GU):---Product: ThinkPad X200s 7466-3GUOriginal description: SL9400(1.86GHz), 4GB RAM, 160GB 7200rpm HD, 12.1in 1440x900 LCD, Intel 4500MHD, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ethernet, Secure chip, X200 UltraBase+CDRW/DVDRW, Fingerprint reader, Intel Turbo Memory, 9c Li-Ion, WinVista Business 32---When I called on Lenovo support, they told me, it's strange, and that shouldn't happen. I asked them, to check it, if they will get the same result. And they sent me the same product description, as on the Lenovo site. So HDD, battery, and UltraBay differs.Now I'm affraid, what if I'll have any problem, if they will accept it, or they will tell me, it's not cowered by warranty, because there are not original parts.Is this a problem? What should I do now?Thank you for your suggestions.Karol ---P.S.: I apologise for double post, I posted this question already on http://forum.notebookreview.com, but no reply. Then I realised, this is more appropriate forum for this question.

Answer:My Product description doesn't match (searching by Product number on Lenovo site)

I bought Thinkpad X200s on eBay - new, not used. I received it sealed with tape, not opened, hw configuration was exactly as was described/ordered. The numbers on the box are the same as on the notebook.But when I go on Lenovo site, and check it by product number, I got different result.My real HW configuration (only what differs):HDD: 128 GB SSD, 6 cell battery, don't have UltraBase.(the rest is ok)................Now I'm affraid, what if I'll have any problem, if they will accept it, or they will tell me, it's not cowered by warranty, because there are not original parts.  Welcome to the forum! Warranty (if there is one) shouldn't be an issue as the HDD and battery are customer replaceable units (CRU) and the UltraBase isn't required.  But...  Did you get cheated by the seller?  Have you checked to see if it is truly a new unit with the full warranty and not a refurb?Message Edited by JaneL on 05-28-2009 07:53 AM

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Please could one of you give me a valid PosReady 2009 product key as the one Microsoft provided me with was invalid according to the installer.

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Has Microsoft changed something in the latest April Windows Updates?
I create a default Windows 8 Enterprise VL image on my laptop in audit mode as I have always done previously.  Nothing has changed from my side.
When I install the image via WDS, everything installs fine.
When I use my WIM file to install via USB, it now comes up with:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
right after selecting the install language.
I have checked EI.cfg and it is normal:
[EditionID]
Enterprise
[Channel]
Volume
[VL]
1
I then tried adding PID.TXT with my Enterprise KMS key and, rather than error it then prompts me for a product key.
Surely using the VL install media it should never ask for a product key.  It never has before. (And I've never had to before)
I prepped the image as normal using:
C:\Windows\System32\Sysprep\Sysprep /generalize /oobe /shutdown /unattend:C:\Windows\win8unattend.xml
Any ideas?  I can't but help thinking something has changed in the latest batch of Windows Updates.  It's quite frustrating as not all my machines are capable of PXE, so I have to use USB.
The reason I think it is a recent change, is if I do a default install and DO NOT do any Windows Updates, it all works fine.  Only when I install the latest WU does it start doing this.

Answer:[NEW] The product key entered does not match any of the Windows images available for installation. Enter a different product key.

OK, So I've fixed it now, but I will still like to know WHY this has changed.

If i do this to my WIM, it then installs from USB:

imagex /flags "Enterprise" /info c:\temp\WIM\ME\install.wim "Win8Office2013Enterprise-x86" "Win8Office2013Enterprise-x86"

I wonder because I use the WDS capture image if this has somehow changed recently.
Very annoying, but now at least I can install my custom image :)

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Hi there ,


I have been using Microsoft office home and student 2007 .I was recently prompted to re-enter the product key . I have long lost the key and I am hoping I wont have to pay out again for a product whichI already purchased once before . I have tried programs like rockxp and magical jelly bean ,but these programs do not register officeas being installed . I have tried various keys which I have found online . These get me past the first screen which asks for the product key but then the next screen asks meto register onlineor by phone and so far all these keys have failed at this point . Please help if you have any ideas , anything other than giving bill gates more of my hard earned money lol .
 

Answer:Lost product key for a genuine product (office home and student 2007)

If you did not reinstall it, the key should still be in there I am surprised that Magical or RockXP did not find them. I am forced to suggest other programs that specifically mention Office in their description, for example:

http://majorgeeks.com/Jalapeno_Keyfinder_d5253.html
http://majorgeeks.com/WinGuggle_d5887.html

Otherwise I would go the route you are looking for a key. Since you own it and its not going to be supported, you dont have much choice.

I hope the above 2 you have not tried and work. Let us know!
 

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I have recently bought Windows 7 Ultimate (64 bit) version and when trying to activate the product key post installation of the same. am getting a error that product key is blocked by Microsoft. Can any one help please ?
Below is the log from the MGAD tool 
=============================================
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q2689-2C82G-GMRW8
Windows Product Key Hash: Lj5nwNsdaALlAQIdzGCMT8Pzv/w=
Windows Product ID: 00426-070-1693196-86529
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {55142440-ABD1-4BB0-A4A3-DA87EAD87620}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.... Read more

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Relevance 38.54%

I picked up this lenovo laptop and shortly after I got it the HDD went out. I replaced the HDD and Installed a full version of Windows XP SP2 then used the Win 7 upgrade disc I bought. I did a clean install of the Win 7 then I activated it at that time without any issues. Some time after that I started getting the message it wasn't a genuine copy. I rearmed the time period but I'm not able to activate the copy again with the PID. I get the message this product is for upgrade and not a clean install. I need to find out if I will be able to register this copy or if I will need to start over from scratch. I did try putting in another PID but it didn't activate with it. I haven't been able to change the PID back due to the message I am getting about the upgrade not clean install.

I appreciate any help I can get with this issue.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B7CDA3F9-04BA-4675-9B81-E8C61611D67C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
... Read more

Answer:Product key giving product is upgrade not clean install on activation

Code:
Windows Product ID: 00426-OEM-8992662-00006
Thats an Acer OEM. You cannot install it on a Lenova.

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So short story, I work at a college tech site that fixes student and faculty computers. A foreign exchange student from Japan with a Sony Vaio (most likely from Japan as well) managed to get a virus on his computer and he was blocked off our network. Our policy is that we wipe and reinstall the OS to ensure that the virus is gone. However, we didn't have any Windows 7 Home Prem media CDs so I downloaded a Win7 Home Prem 32bit iso off of MSDN and burnt it to disk. However, when entering the product key given on the bottom of the laptop(and I've checked 3 times now to make sure it's correct), I get a:

"Product key does not match the current Windows SKU" error.

Why is this happening? Do I need a certain burnt iso (from Sony in Japan?) because of the laptop's foreign origins or is something else causing the problem here?

Answer:Product Key Does Not Match Current Windows SKU (Foreign product key?)

Yes, you need a Japanese iso, they have regional editions.

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I recently purchased a Precision M6800 (probably one of the last ) and now want to add an external slice-type battery. I did some searches on DELL web sites (my local Belgium one and some international ones) and on the www. This resulted in several product codes for what seem to be the same, or at least similar products: 451-11831 / 451-BBGJ / 312-1351. Can anyone tell me if those are all the same, or at least compatible products ? And more importantly: is any of those (or all 3) really the slice-type battery I am looking for to attach to the docking connector of my M6800 ?
Erik "De LoRRe" Laurent
Belgium

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I am making a recovery disk for my dell latitude E6440 laptop and began the process to make a Windows 7 professional DVD.  However, the Product Key I found on the computer only has 20 characters and on the Windows download site I received an error,
saying I needed 25 characters.
Not sure where I go from here.  Dell said the Windows 7 professional Product ID was correct.

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I have had to put a new hard drive in my laptop after the original one failed.
I then reinstalled Vista using the product recovery CD that came with the laptop (not the recovery cds i made as these did not work!)

Vista is now asking me to supply a product key as the one given is incorrect.
I tried the key from the bottom of the laptop, but this does not work.

What to i do?

Answer:Re: vista product key needed (new HDD - used product recovery cd)

> . I tried the key from the bottom of the laptop, but this does not work

The Windows product key on the bottom side of your notebook is an OEM license key. That means this can?t be used with other Windows versions.

> What to i do?

To buy Windows key or order a recovery disk if available:

https://backupmedia.toshiba.eu/landing.aspx

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I have been reading posts on seven-/eight-/tenforums for years with pleasure and gratitude for all the solutions they provided. But my current issue is one of the strangest things I've encountered in all these years. Have been searching through a lot of posts but haven't found any similar issue (or solution for it) yet. So here it goes.

Symptom: the OEM product key in the registry of a Windows 7 Pro installation (laptop) does not correspond with the OEM product key in the laptop's BIOS.

Here's the situation in short. It concerns a laptop from a student friend of mine who asked me to upgrade her current Windows 7 Pro x64 OS to Windows 10. She couldn't tell me if the installation was the original OEM factory partition or if it (perhaps) could be a pirated version. Since I wasn't about to just upgrade to Windows 10 without checking the authenticity of the Windows 7 OS, I performed the regular checks: see if it was activated already by running the "Activate Windows" program (check), check under Control Panel -> System and Maintenance -> System tab if the OS was already activated (check) and run Microsoft's online Validation Tool (check). Everything seems fine, the OS is activated and genuine.

Still, the COA sticker was missing. My friend didn't have any physical recovery media or other stuff with a license sticker on it. So I thought I'd check the product key stored in the BIOS and compare it with the product key in the registry. If they'd correspond, all would... Read more

Answer:Product key in registry does not correspond with product key in BIOS

A windows 7 key is not stored or shown in the bios.

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ok so my product key on my laptop base is XXXXX-XXXXX-XXXXX-XXXXX-KVWXP
but the one that windows reports(useing slmgr.vbs -dli in run command) end in KKMRQ also tweakVI also reports this(with a totaly different key but ending in KKMRQ) why has this happened im confused as to why its like this. thanks
 

Answer:product key: sticker on laptop key is different from actual product key???

The product key is encrypted in the Registry, so maybe one of those commands/utilities has the wrong encryption algorithm.

If you bought new the key on the sticker on the laptop is your personal unique key and the one in the system is the OEM's "volume license" key.
 

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my product id is 00426-292-0000007-85998. what is my product key?

Answer:my product id is 00426-292-0000007-85998. what is my product key?

Hi,


It is impossible to find your product key us this way.


You can refer to How to identify, locate, and replace a product key


Hope this helps




Vincent Wang
TechNet Community Support

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Hi
 
My Notebook T61 has the following numbers
Type 6464-CTO XXXXXX 08/87Product ID:  6464-V52
 
I try to make system update but System update shows instead of 6464-CTO  Product ID V52 is this a mistake?
Now I want to make Bios update,  there I can change it from V52 to CTO should I ?
 
Moderator Note: Serial number removed to prevent misuse.













Solved!

Go to Solution.

Answer:T61 System Update changes Product Type and Product ID

you can only do that with a special diskette, but that is not available to the end user. Did you change the motherboard recently, or did this happen out of factory?

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Windows OEM Product Key Tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image.
Nowadays computers shipping with Windows 10 no longer come with a Certificate of Authenticity attached to the back or bottom of the PC. Instead, PC manufacturers have worked with Microsoft to embed the product key directly into the BIOS or EFI. This is where the tool can help you.
Get it here. More software key finders here.

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Just got a ThinkCenter MT-M 8700-25U.  Which is the appropriate designation for this desktop tower on the 'select a product'" menu..  Just want to get user guide etc. and determine if this is a Windows 8 upgradeable box.Thanks!













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Answer:Can't find my product on select product pages

Go to the support page and enter your product ( 8700-25U) in the "quick path" box. You will be presented with drivers and manuals

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Hi! Ich bought a HP ProBook 6550b a few days back. On the first start of the notebook I got the following message:Product Information not validThe following product information programmed into the system board is missing or invalidProduct Configuration ID I already updated to the latest Bios version, but this did not solve the problem. I searched Google and Youtube and found a tool (NbDmiFit ) that HP provides. Unfortunately I think, that the tool does not support my motherboard. I tried the batchfile "NbDmiFit.bat", which should find the correct exe-File for setting the missing value, but that didn't work. After that I tried every single exe-file, but I was not able to set the Product Configuration ID successful. Does anyone know, which exe-file or which tool one needs for setting the Product Configuration ID on a HP ProBook 6550b? I also discovered a further possible solution with WinFlash. Unfortunately I don't know, which command is necessary for setting the Product Configuration ID. Maybe someone can help with that: Usage: WinFlash64.exe [COMMAND]dat      string   Specify the asset tag DMI string.dmc    string   Specify the chassis manufacturer DMI string.dmm  string   Specify the motherboard manufacturer DMI string.dks     string    Specify the SKU number DMI string.dms    string    Specify the system manufacturer DMI string.dos [string;... Read more

Answer:Product Information not valid - Product Configuration ID mis...

I can ask to have your issue escalated. You should be contacted by an HP representative someone over the next few days.

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Hello,I decided to update my BIOS and I follow HP instruction on this page. I understand everything but when I get to the point where I am supposed to identify my product I get stuck. Because: When I fill my product number (which is A1GOOES) I am told by the webpage that my notebook is HP Pavilion g6-1a01 however I am really sure that my notebook is ProBook 4530s (it is written ON it and also it written in "System information").Hence, the problem is I cannot decide which update of BIOS I should download. I understand that updating BIOS is a serious issue so I write to you before I do some action. curr. ver of bios: HP 68SRR ver. F.27 (23.5.2012).Thanks everyone who can provide some help!

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My system is one of those where the Windows Setup back up came installed on the hard drive rather than on a CD, I [almost] immediately made copy of the folder to a CD, just in case of a problem which would prevent access to the hard drive. I also made a note of the Product ID [which seemed to be the same sort of format as the licence number for Win95 on my old system]. Neddless to say there was a hard drive problem which required reformatting, so I then attempted to install WIn98 from my CD, it was at this point I found the Product ID to be different from the Keycode [product code]. I was able to proceed using a "borrowed" key code but would prefer to return to the genuine artical. Are their any programs available that can determine the keycode from the product ID.Of course had I discovered Aida32 prior to the hard disk problem I'd have had all the information I needed.

Answer:win98 product code/product ID

greenlamp. Have a look on the restore CD that you use to access the hidden partition of your hard drive, the Product code should be on there. If not has the sticker been placed on the rear of your tower unit? j.

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I have Widows 10 installed on two laptops..
One was upgraded from win 8.1
the other was from win 7sp 1
The product .. cd keys.. are the same ..except for the product id keys..
Is there a conflict on which is a valid id..is this a normal occurrence..??
Which key is the most important one..??

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Hi
i have windows 7 product id how to convert this to product key ? I am already format this laptop, but i keep only the Product ID. any way to convert Product
ID to Product Key?
 
My Product Id like this : 00000-OEM-0000000-00000
my lap top details : Dell Inspiron, 3rd Gen

Adv thanks for help...

Answer:i have windows 7 product id how to convert this to product key ?

Tijosfx
As far as I know there is no way to "convert" it.  That would make it way too easy for the illegal use of them.Wanikiya and Dyami--Team Zigzag

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I will not question whether this is legal or illegal. This comes from Microsoft:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q328874

For non-corporate users there is this from my own experience: I have on occasion run into three or four customers who attempted what is known as casual piracy by installing his XP onto a second machine. I have had to get only one customer out of this mess (about two years ago or longer) but the workaround was easy. (By the time his grace period was up, he had installed many programs and didn't want to be forced to do it again.) We called Microsoft, gave them a credit card number and they worked us through some steps that fixed the problem.

We then rebooted and was asked for a valid key.

I do not remember the steps as it was quite some time back and I saw no reason to keep notes on it.

Microsoft asked no questions about why he attempted piracy. I think they are just happy to get the money.
 

Answer:How to change Windows XP Product key and Product ID.

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Just discovered that the Win 7 Professional Retail Version I purchased, downloaded & installed has a bogus product key. I've since ordered a genuine Win 7 copy. When it arrives, can I just enter the new product key into the existing system without reinstalling Win 7 again, following the "change product key" instructions? If not, is there a way to do this without a reinstall?
THANKS.....Lee

Answer:New product key to replace invalid product key

Hello Lee,

As long as you purchased a retail Windows 7 Pro, then yes you should be able to just change the key to the new one to activate with it.

Product Key Number - Change

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On a recently purchased, from a supplier believed to be reputable, refurbished 64 bit, Win 7-Pro, computer, the product key shown on the affixed COA and the product key retrieved with Magical Jelly Bean are different. In various places I have searched, I think I have learned that this often happens when big refurbishers use special OEM product keys when they refurbish PCs and install newer operating system software. Is this information still correct?

What happens if I choose to replace the existing HD in the PC after a HD failure or if I want a larger HD in the PC? Will the product key on the affixed COA work?

Should I, for the moment, 1) attempt to reactivate the OS with the product key on the affixed COA; 2) do nothing; 3) or something else?

Thank you, in advance, for comments, suggestions, or pointers to an appropriate tutorial.

Answer:COA product key and installed product key discrepancy

see comments








  
Quote: Originally Posted by HenriK37


On a recently purchased, from a supplier believed to be reputable, refurbished 64 bit, Win 7-Pro, computer, the product key shown on the affixed COA and the product key retrieved with Magical Jelly Bean are different. In various places I have searched, I think I have learned that this often happens when big refurbishers use special OEM product keys when they refurbish PCs and install newer operating system software. Is this information still correct?

Not positive, but I think so.

What happens if I choose to replace the existing HD in the PC after a HD failure or if I want a larger HD in the PC? Will the product key on the affixed COA work?

The Product Key on the COA should work regardless of what hard drive you use.

Should I, for the moment, 1) attempt to reactivate the OS with the product key on the affixed COA; 2) do nothing; 3) or something else?

Do nothing if Windows is currently activated and all is working well. If you ever have to re-install Windows, re-activate it using the Product Key on the COA sticker.

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Our Lenovo stopped connecting to the internet, stopped printing.The Services files were not working?  No Spooler or dependence were working. lenovo Laptop 3000 N100 Window Vista home Premium came with the laptop.  I have the product codes and the sticker for the OS is still on the Laptop and readable. So Call a support line provided by ISP talked and checked. Win OS product key is bad.  Check with Micro Soft.Microsoft was great chat, The product key for you Windows OS was turned off by LENOVO.Please contact them to get a new key. Lenovo Site $$$ or self help?  Hello how do I get a new Product code from Lenovo.Help? Do they have a help I'm missing?  If they turned it off do they have a way for me to get a new code?Suggestion on help?

Answer:Lenovo 3000 N100 OS product key canceled by Lenovo, new product key for Win Vista Home Premium ?

the attached product keys are normally turned off and would require manual activation over the phone when first time using the product key on the bottom of the laptop I have had this issue on other manufactures units just try to activate it with over the phone activation if you run into a problem sometimes microsoft will reactivate the key or give you another key with proof of authenticity which is easy to prove since the key is attached to the bottom of the laptop

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I wanna dual boot Windows 8 Consumer Preview with my existing OS, Windows 7 Home Premium. I have created the necessary partitions and also created the bootable pendrive from the ISO downloaded.

When I begin the installation, everything goes fine until the Product Key screen comes up. I have tried 'NF32V-Q9P3W-7DR7Y-JGWRW-JFCK8' and 'DNJXJ-7XBW8-2378T-X22TX-BKG7J' but I get an error message saying 'We couldn't verify the product key. Check the installation media'
When I enter a random product key like '00000-00000-00000-00000-00000' it gives a message saying that the product key is wrong, but when I enter the correct product key I get the error message which I have put in bold statements above.

What shall I do? Please help.

Regards,
Abhishek Sharma

Answer:Windows 8 Product Key Error: "We couldn't verify the product key"

Hello Abhishek, and welcome to Seven Forums.

The latest version of Windows 8 is currently the Release Preview. You might consider installing it instead.

http://www.eightforums.com/tutorials/3997-windows-8-release-preview-download.html

Hope this may help,
Shawn

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Question: Bad to Worse

Friends,

It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.
 

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck
PP
 

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Question: From Bad to Worse

Hello to all the experts here at Bleeping Computers.

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.
Initially I had my homepage hijacked by something called start.search.us. That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

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Hey all.
I am loaded with popups. I went through all my prelim scans, booted safe mode, all that jazz. I didn't notice anything for about three minutes, then it all came back. If anything, they just seem to be getting worse. Anyway, here's my log, thank you much for your time.

Logfile of HijackThis v1.97.7
Scan saved at 11:43:05 PM, on 11/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\mllcrap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C... Read more

Answer:Keeps getting worse.

Hi
You will need to get rid of the Peper Trojan first so run the PeperFix from my list..

After that
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore SEE HERE Reinstate it when your log is cleaned and then create a new restore point.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix all the following items by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted RED in the log will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK in the log will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [W7ABA] c:\documents and settings\... Read more

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i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

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Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.
 

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal... http://forums.techguy.org/t313054.html

closing this one

buck
 

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?
 

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.
 

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Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Winxp
Medion computer.
should be current on updates.
again tia.
 

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Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

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Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?













Solved!

Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
 
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
 
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
Peter
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
=====================================
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)
http://forums.lenovo.com/t5/General-Discussion/Dol?by-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/6...
http://forums.lenovo.com/t5/IdeaPad-Slate-Tablets/?IdeaPad-Tablet-Sound-Enhancement-Thread/td-p/7150

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 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

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Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

Answer:going from bad to worse

sorry - spyware doctor

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I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
 
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?
 

Answer:Better/Worse? Two old CPU's for old PC..

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Sorry to be such a bother but this problem is driving me bonkers!
Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!
My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,
I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!
... Read more

Answer:Sos....from Bad 2 Worse!

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Hi,
I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN ON...in seconds it crashing and looping
and I cannot do a thing but use my internet...I get a message that tells me my program
fences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds nothing...it NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...
I have windows 7 (genuine)
32bit home premium.
I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!?
ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?
Safe Mode

EdiT:--------------------------------------
Do you have a system restore point you can revert to?
http://www.sevenforums.com/tutorials/700-system-restore.html

Oops sorry just read last line of your post.

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I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: http://www.free-av.com/This is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

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dear all, any softwares that can fix this...

3 men go into a hotel for the night. The clerk informs them that it's $30 for the room, so they each take out a $10 bill to pay for the room. So far they paid $30, correct? You with me so far? Good.

A few moment after the men went up to the room, the manager reminds the clerk that there was a special promotion that night, and that the room was only $25. So the clerk gives the bell boy five dollars to bring back to the men. On his way up to the room, the bell boy says. "Hey, I'm not stupid, I'll give each of the man a dollar back and keep two for myself, $5 right, 30-5=25.

Well, since the bell boy gave each man a dollar back, that means each man only paid $9, correct?

Well, the last time I checked, 9x3=27, plus the 2 that the bell boy took makes 29, what happened to the other dollar??????

[This message has been edited by kokaik (edited 07-03-2000).]
 

Answer:the more you think, the worse it gets

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Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition

http://www.filseclab.com/eng/download/downloads.htm

http://www.wilderssecurity.com/showthread.php?t=92710
Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php
Download A2

http://www.emsisoft.com/en/software/free/

update A2 and run a full scan.
*Download Cleanup from Here

http://www.stevengould.org/software/cleanup/download.html

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

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Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.

Demi

Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

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Hi,

I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am posting this from another computer.


Here are the logs - Thankyou for yo... Read more

Answer:Please Help, its getting worse

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:




R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present --Unless you set this.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present --Unless you set this.Click to expand...

After clicking Fix, exit HJT.

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:



Files to delete:
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Ta... Read more

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Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

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I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto
 

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Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

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Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my router.my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

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Question: It could be worse

I come to this forum and read all the time in search of knowledge . With the reading and help of the fine people here I have fixed many problems . Some posts I have read complain about a program taking a minute to start up . Some complain about a slow boot up . Well when I said it could be worse I found one that couldn't be . Uncle brought his PC out to me to see iffin I could make it work for him . HP Pailion with 128 ram and XP Home . Hooked it up to my monitor and turned it on . One hour and 15 minutes later I could finally do something . First thing I attempted to do was run defrag . It took 15 minutes for the menue to work enough to let me click on defrag and another 29 minutes to open defrag . Now I have it open and click on derag to run , 7 hours later it finished . Pc Was still slow . A bit better but not much . Started to empty temp folders . One temp folder took 15 minutes to empty . Emptied all the temp folders and the history then deleated some programs . Only deleted 3 small programs but with them and the temp folders I regained 17 gigs of hard drive . Did another defrag and this time it went much faster . Then I started on malware and viruses . Did the ususal scans I learned from here and took a bunch of them out . Got to the point that the PC was healthy again . Took out the 128 megs of ram and replaced it with 512 which is the max for this HP . Now it is running very smooth and probably as fast as it ever will . So when you think you are running slow do t... Read more

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Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640.
...is not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter)
...is smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.
Thanks!
-Vanessa

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of HJT...new log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\iety.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\msbo32.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system... Read more

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new note pad mesgwhen I boot up.
[.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787

I get this on start up and firefox is giving me an error

Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page
Can any one help me out?

Thank you so much
 

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Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here
href
10-windowsstore/store-not-opening-in-windows-10-this-app-cant-open/c0de1565-9c33-4604-a1cd-b4ce18b72117?page=2&auth=1
10-windowsstore/windows-10-app-store-will-not-run-cannt-add-a-user/682d6bd8-39ae-4ee4-b0fc-c19027b44552?rtAction=1444233209744&auth=1
storeandappswontopenreregistering/
1-windowsstore/windows-store-app-not-opening-in-windows-81/9882357f-ae86-4e4d-ba37-209aa960063c

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my topic is here http://www.bleepingcomputer.com/forums/t/134217/virus-and-rootkits/ and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.
Thanks
 

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.
 

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Hello... my sisters computer is totally messed up..

everytime I scan with adaware my sisters computer crashes once it finds something in the system32 folder, I managed to cancel the scan before it crashes and saw the name winfixer pop up in files found right b4 it crashed....

I also keep getting popups on her comp saying "your computer may be infected with blackworm virus!" and then it takes me to a antivirus site that wants me to buy thier stuff....

here is her HJT log...


Logfile of HijackThis v1.99.1
Scan saved at 10:05:08 PM, on 2/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\snmp.exe
C:\windows\Explorer.EXE
C:\windows\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\AOL\1139284886\ee\AOLSoftware.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\common files\aol\1139284886\ee\aim6.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\windows\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe... Read more

Answer:Winfixer? or something worse?

Hi and welcome to TSF

I'm Jet Ian, and I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible. Please be patient with me during this time.

We also recommend that you Subscribe to this thread so that when I or the other experts replied, you will get an email notification. To do this: Click on then and make sure you set it to Instant notification by email.

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First phishing and now something called pharming which apparently clones the url frpm dns servers and when you type in the url of the site you want to get to, it redirects your private info to these buggers/criminals etc. can't find a suitable description that is sufficient to demean them. Any way, just read this this in Cnet. What do we have to do to protect ourselves? I guess its up to the ISPs and site Hosts now.

Answer:Warning worse to come!

I wonder whether Microsoft's new version of Internet Explorer 7 will offer some protection against this, when it's finally released?

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Before when i had a different monitor i had 250-300 fps on CS:GO on max settings, now i just get 20-120 fps and it usually drops to 60 fps. Could this be a problem with the monitor or just the hardware.(I have checked VSync and also this problem applies to other games)

Answer:Got a new monitor but now my fps is worse???

Monitors have very variable response times - some just a few milliseconds, others much higher. It might be worth checking out the specs of your old and new monitors. In theory, though, that shouldn't affect fps - monitor response time would only affect how quickly what's on screen reacts to any action you take (e.g. shooting).

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 Hi,I own a E1-570G. I bought a new set of ram : HyperX Impact So-dimm DDR3L 1600MHz 8GB (4gb x2)The problem is that i noticed that the performance of my pc got a lot worse.My fps dropped to 30 fps from a 120 fps ( in league of legends)I'm sure that my nvidia geforce 720m is active when i play...but i can't explain the drop of fps 













Solved!

Go to Solution.

Answer:Hi, can someone help me? new ram = worse performan...

I own a E1-570G. I bought a new set of ram : HyperX Impact So-dimm DDR3L 1600MHz 8GB (4gb x2)The problem is that i noticed that the performance of my pc got a lot worse.My fps dropped to 30 fps from a 120 fps ( in league of legends)I'm sure that my nvidia geforce 720m is active when i play...but i can't explain the drop of fps 

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Hi, everyone....
A couple of weeks ago, someone overseas used my credit card number to buy themselves a free train ticket. Since I don't do much (and usually through PayPal anyway) Internet purchasing, there is only one other direct way they could have gotten it - by hijacking my Internet connection. (I could be wrong about this, but it's what I think anyway....)

I use AVG, but after this, I also installed Avast, which I allowed to do a full system scan. It found 4 Trojans on this system, all in the System Restore areas. Naturally, I deleted them.

Prior to this, I was having problems with MSI programs not loading right. After I scanned and got rid of a couple of viruses and those Trojans, this problem seems to have gone away. (In the midst of this, I also upgraded the system to SP3, which could have corrected the MSI problem anyway - no idea.)

What the system is doing now is breaking as I type, which implies that something may be making screen-shots in the background, and transmitting whatever to whoever is watching. This bugs me - what would be helpful is a raw logger that tracks everything transmitted or received via the Net, but I haven't seen such a tool for Microsoft. In Linux, sure, but....

System: 2.0 GHz HP Pavilion 533w, 512 MB RAM, Two 60 GB HDDs, USB 2.0 500 GB HDD, XP Home w/SP3, AVG, (Ad-Aware, Avast)

Here's my HijackThis log file:

---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:23:56 PM, on 9/23/2008
Platform: Windows X... Read more

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Using Windows7 and IE8 32-bit I am constantly finding that the program stops responding and I have restore the last sesion, or worse still start again. Happens on both my home PC and my office PC, so its not the PC at fault. For example, today, trying to post this discussion took 8/9 restarts.
Anyone else experiencing problems?

Answer:IE8 problem - is it getting worse

This issue may be caused by some 3rd party add-ons that you may have installed on both of your PC's. Try reseting the IE settings to disable add-ons:
Close any IE or Windows Explorer windows that are currently open.
Open a new IE window.
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
In the Reset Internet Explorer Settings dialog box, click Reset. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
Close IE. (The changes will take effect the next time you open IE.)
After that, please open IE again to verify if the issue has been resloved.
If this doesn't help....
Can I suggest that you try another browser such as Firefox to see if the problem still occurs.
You could also try rolling back IE8 to a previous version.

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I have two PS3s in my house and a few months ago, they started to lag and disconnect altogether when we played at the same time. I thought it was the router, a Netgear, so we bought a new one, a Linksys. It was still lagging, so we decided to upgrade from TWC's Road Runner Lite to Road Runner Turbo. Of course the upgrade meant I had to upgrade all services and am now paying $60 extra. It didn't get better, instead, it's getting worse by the day. There is NO way to play the PS3s together now, it lags too bad and will disconnect quickly after. We called the router support and their advice didn't work. We bypassed the wireless aspect of the PS3s and plugged the ethernet cables directly into the router and it still lagged. So it has to be something with the ISP or the modem.

Now if I play the PS3 with the ethernet cable directly from the PS3 into the modem, which is the only way it won't lag, it dies after a few minutes and the modem doesn't send signals. That means my digital phone won't work and my Internet won't work. I unplug it and wait, blah, blah, blah. The only way I can get it to work is if I unplug the MAIN cable from the splitter, which means no cable TV and plug it directly into the modem. That doesn't even solve it, it STILL LAGS! It never lagged before a few months ago, we had two PS3s online wireless and we never had a problem. I called my ISP, Time Warner Cable, and they can't speak English and only say to unplug ... Read more

Answer:Lag, worse lag and disconnects

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Got a PC here that the lights on the MOBO come on, when you hit the power button, it clicks like it should, the green light comes on, but when you release the button, it goes back off. Initially I thought this was a PSU problem, but now I'm thinking maybe the power switch itself.

Answer:PSU, switch, or worse

Check the front panel header, to make sure the power switch wire is connected properly.

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DDS (Ver_09-12-01.01)Microsoft Windows XP ProfessionalBoot Device: DeviceHarddiskVolume1Install Date: 18/06/2009 4:43:21 AMSystem Uptime: 12/02/2009 10:09:40 PM (7034 hours ago)Motherboard: MSI | | MS-7374Processor: AMD Athlon™ 64 X2 Dual Core Processor 5200+ | CPU 1 | 2700/200mhz==== Disk Partitions =========================A: is RemovableC: is FIXED (NTFS) - 466 GiB total, 375.161 GiB free.==== Disabled Device Manager Items ================= System Restore Points ===================RP100: 04/09/2009 3:12:42 AM - System CheckpointROOTREPEAL ? AD, 2007-2009==================================================Scan Start Time: 2009/12/03 00:04Program Version: Version 1.3.5.0Windows Version: Windows XP SP3==================================================Drivers-------------------Name: 1394BUS.SYSImage Path: C:WINDOWSsystem32DRIVERS1394BUS.SYSAddress: 0xB80C8000 Size: 57344 File Visible: - Signed: -Status: -Name: Aavmker4.SYSImage Path: C:WINDOWSSystem32DriversAavmker4.SYSAddress: 0xB8340000 Size: 19072 File Visible: - Signed: -Status: -Name: ACPI.sysImage Path: ACPI.sysAddress: 0xB7F79000 Size: 187776 File Visible: - Signed: -Status: -Name: ACPI_HALImage Path: DriverACPI_HALAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: -Name: afd.sysImage Path: C:WINDOWSSystem32driversafd.sysAddress: 0xB43BE000 Size: 138496 File Visible: - Signed: -Status: -Name: AmdK8.sysImage Path: C:WINDOWSsystem32DRIVERSAmdK8.sysAddress: 0xB7745000 Size: 57344 File Visible: - Sign... Read more

Answer:help ive tried everything and i think im making it worse!!!!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Ok I had another thread open so I appologize if this new one shouldn't have been made. I just freaked out cause i have a major problem that i think isn't related to the other one. (At least i think it isnt) I logged on to my computer and noticed this program force-fuc*ed me into downloading it. It was called Create A Monster.....Im pretty sure u've seen someone else with this problem before. Anyways, ever since then, my computer has gone EXTREMELY slow...At least when i log on to my User account. And i do mean EXTREMELY slow. I dont know if this has anything to do with createamonster.exe.....but im really wanting to finally get rid of all this crap on my computer. Im getting fed up with it and im about to just throw my hands up in the air and format...and i dont wanna do that...Thanx people for ur time....Here's my HIJ log.


Logfile of HijackThis v1.98.2
Scan saved at 9:28:13 PM, on 10/27/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\M-Audio Ozone\Install\Ozinst.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\scn... Read more

Answer:Woa!!! Computer worse than ever!

Hi
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore.(if using xp) SEE HERE Reinstate it when your log is cleaned.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix the following by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted in RED will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program F... Read more

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Hi,

I'm experiancing some very strange behaviour with my Asus V9280S-TVP and WINXP. If I load up a game or any software that's in any way graphics heavy my system performance decreases steadily, strange patterns start appearing on buttons and lables, textures become distorted and discolored, and then a drop out to desktop with an error message stating that "Windows has recovered from a device failure, blah blah". Screen resolution is set to something very low and color depth looks like 8bit or lower color. Shortly after the displaying of this message the system becomes unresponsive and I must power down(not much of a recovery). This problem takes a variety of differant time to manifest itself depending on the game. If I restart the system immediatly as the POST screen ticks over I can see out of place characters and similar graphics error to my ingame ones. However if I wait a few minutes before restart this does not occur and system starts up fine and runs fine untill I decide to try out another game or even 3dsmax. I've pretty much tried every driver there is for the card and found the vast majority of them actually decreased the performance of the card even further than the performance with the inbox driver (v31.40).I suspect overheating but I'm not sure if these problems are symptoms of overheating. I have considered redoing all the thermal connections to headsink with new thermal paste, but I've decided to put it off untill I get an opinion as the heatsink ... Read more

Answer:Overheating or Worse

have it being doing that before as well?

or u have just installed the card?

try newest version of forceware
2: if still doesnt works, some transistors might be faulty.

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Doesn't do anything when I press some links unless I reload a page and try again, when scrolling on image heavy sites, the screen blanks out and then a portion of the page (website title or corner of an image) multiply across the screen before edge closes or reloads the page, also in general just closes itself whenever, and the keyboard is slow to open or do anything. I Haven't downloaded anything and always clearing cache and data, it still seems to happen more over time.
Running build .164 on mobile if that's any help.

Answer:Edge is worse than IE

Im on same Build as you do. And Lumia 640 LTE, i had no issues with the Edge browser, and Edge is my Favourite tho. What is your Lumia Model?

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Hi,Somehow I am being blocked from creating any log files and from running the suggested program "DSS.exe". My browser has been hyjacked. Things are progressivly getting worse. I ran the scan with Hyjackthis and I was able to save a copy that I sent to Trend for a comparasion to other users but I was not able to save it to a log file and I was not able to fix the log file because I could not see the text to erase it plus I could not save the file with another name. Here it is === I sure hope you can help. VictoriaIndex % of PCs with item Code Data1 0.2% O1 ::1 localhost2 0.2% O13 java script:void(0)3 0.0% O16 {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab4 0.0% O17 NameServer = 205.188.146.1455 0.8% O2 Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll6 0.5% O2 Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll7 0.2% O2 SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll8 0.1% O2 (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll9 0.0% O2 Spybot-S&D IE Protection - {... Read more

Answer:Please Help-it's Getting Worse By The Minute

HelloApologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.Thanks and again sorry for the delay.Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges when using.Close all applications and windows.Double-click on dss.exe to run it and follow the prompts.If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.When the scan is complete, two text files will open in Notepad:main.txt <- this one will be maximizedextra.txt <- this one will be minimizedIf not, they both can be found in the C:\Deckard\System Scanner folder.Please copy (Ctrl+C) and paste (Ctrl+V) the c... Read more

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Hi,
I have a customer who has a Compaq 7151wma which is running a problem plagued version of Windows ME.

My customer has the “Windows XP version 2000 Upgrade” and I am thinking of either upgrading or repartitioning the hard drive, formatting and doing a new install.

I am relatively new at computers although I have upgraded a few computers to Windows 98SE and am somewhat familiar with partitioning and formatting.

I am currently doing computer repair for a living in a small town in Mexico. This customer is very well connected socially and my reputation is riding on this project going smoothly.

First when the box says “upgrade” I assume it means I can do a fresh install on a clean hard drive not just run over the existing OS, is this correct?

Second I know this was one of the first versions of XP to come out, is it worth using? Are there better versions out now that make it wiser to buy the new version rather than go through XX MB of upgrades?

Is there any proprietary software on the Compaq 7151 wma that will prevent me from having a successful install if I were to format the hard drive?

I have used the Windows XP upgrade advisor and it reports this.......

HARDWARE THAT IS INCOMPATIBLE OR MAY NEED ADDITIONAL FILES-

Hard disk controllers - USB Optical storage Device (not currently present)
USB to ATAPI Adapter (not currently present)

Network Adapters - Wan Miniport (ATW)

WDM Modem Enumerator - Intel 537 Data Fax V.90 Modem

SOFTWAR... Read more

Answer:Bad Win ME to worse WinXP?

well you should probably ask the guy whether he wants it formatted or not but you should probbably uninstall ME, then install XP because Win ME has a lot of bugs
about 2 hours before i posted this i installed a backup of XP (from upgrade CD) and it only required me to put in the 98 CD for the time it needed to verify that i have an existing operating system, from there i had to replace "C:\Windows\System32\hal.dll" (copying from the Backup XP)
if you really prefer not having ME first just run the upgrade and it should prompt you for a Windows CD of previous Version

as for the errors they may or may not cause faults when you actually install XP but Drivers can always be a big issue with XP

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Trying to help someone who needed to get on the net in a pinch, I put Zone Alarm on his laptop. It immediately caused slow downs, and wouldn't let me remove it with it's own uninstall because it was a demo. So, I used add/remove programs. Then I went to the ZA site and found out what might remain in the registry, searched for it, it wasn't there.
The whole system was paralysed. I used Advanced System Optimizer to clean the registry, and then the programs would work, but both startup and shutdown took about 8 minutes. I tried reinstalling ZA with my own reg code, just so I could do another uninstall, using the right tool. I did that, but there was no improvement. When I tried starting in Safe Mode, I got a screen saying something was "stuck" and was directed to a bios page. Here was my biggest stupidest mistake: I said restore default bios. Dumb, dumb dumb!!!
After that, it would boot (still 8 minutes), but do nothing. I mean, I couldn't click on a thing that would work. I have no start menu...wait, it just came up, it took about 10 minutes!
What can I do? He has important data on here. I can't just wipe the disk! Is there a way to put the bios back to where they were when I clicked "restore default bios"????? Does that even matter? If I can get the programs to work again with ASO, is there another way to get startup and shutdown to work? Have I ruined everything?
Seriously, I'm shaking...please help if you can!!!
 

Answer:Worse and scared after ZA!!!

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Well this all happened after I accidentally clicked a "you have won a million dollars" pop up in the middle of a site. Every minute now my computer is getting worse and worse, Half of my desktop is filled with random programs now and more just keep coming. I've tried symantec antivirus, spybot S&D, and adaware, and nothing is working. I have been keeping up on windows updates as well so I can't imagine how things have gotten so screwed up in fifteen minutes. As a last resort I ran hijackthis and saved the log. Hopefully someone here can help me. Adaware will delete 220 objects then ill run it immediately after and 300 objects will be infected. I have no idea what's going on and I'm about to scream. Here's the log:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\cba\pds.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\qpexgy.exe
C:\PROGRA~1... Read more

Answer:I've tried EVerything and my computer is only getting worse.

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Please help!!!! My computer has been encountering various issues, the most severe has been the uninstalling of all installed printers. The issue first occured when we were not able to print using our photo printer, shortly after the photo editor application would be force closed everytime the "Print" button was clicked. Now all printers have been uninstalled without our doing. McAfee occassionally finds PrcViewer but cannot fully delete it.

Last scan came up with three detections (the two cookies were automatically deleted):
Cookie-Advertising
Cookie-Insightexpres
PrcViewer
HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:42 PM, on 3/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGR... Read more

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Relevance 34.03%

Hi, I was wrestling with an infection of W32.trats!inf on a laptop - Windows XP home.

Norton Antivirus keeps finding it and has been unable to get rid of it, so I was attempting to remove it manually.

vtstr.dll is in the Windows/system32 folder along with various registry entries related to it

I just tried to boot into safe mode, and it now will not log in and says "Unable to log you on because of an account restriction" in both safe and normal boot modes

Any suggestions?

Thanks!
 

Answer:W32/Trats!inf gone from bad to worse

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Relevance 34.03%

I am runing Windows ME operating system.Ever since a friend messed about with my computor (took files out moved some around) to try to help it run smoother, it has never run right..PROBS>>>When I switch the computor on I get an unusual start up sequence..Black screen, white words, headed Micresoft Windows Millenium Startup Menu.I an given 1-6 options and a timer is running 30seconds. If I let the time run out, it carries on as normal. The desktop opens as if all is well BUT ... I have Norton Systems Doctor that is very ill as it does very little. It just says things like Norton Intergrator could not initialize the currant class ect ect..an other things ...The screen freezes for 25 -30 seconds every few minutes sometimes but it can be ok for 30 mins...When I click on Launch Outlook Express, a dialog box tells me it cannot be started because MSOE.DLL could not be loaded...I have no sound what so ever from anything....The internet runs fine BUT ..I have no MSN Messenger or Hotmail...I have tried to run msnconfig from the run commandbut a dialog box pops up stating ...msnconfig cannot be found ... an I writing this in correctlyAlso System Restore will not restore anything, I have tried a number of dates...Should I put in the Recovery Disk or is this a last resort or am I there already ....I will check back every 20 mins or so...ThanksDerek

Answer:Problems now worse ..please help.

Well, for one thing, the command you are looking for isMSCONFIG

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Relevance 34.03%

I have recently assembled a new system and it was working fine until a week ago i noticed that sometimes when i am not at the system it had restarted and now its getting worse. It turns off and turns back on with a very little gap sometimes hours sometimes just after i turn it back on after the shutdown (it turns off immediately without any warning or shutting down screen). When it turns off, the pcs power turns back on like as if it restarts but nothing would happen, even after holding the power button to force shutdown and then turn back on it wont start but twice or so it loaded up till the boot menue i guess but thwn it would go blank. i would have to cut the power and turn the power back on so that it turns on. It happens when i watch video and even when i play games also while the pc is idling. Few days ago before it was this worse when i was using my system, a bluescreen appeared and it said critical process died or something like that..
My system spec is:
Asus Z170 pro gaming
Intel core i7 6700 3.4GHz
Power supply Cooler master 600w
Asus GTX960 2GB black
Kingston HX426C15FB Hyperx 8gb x2
Cpu cooler fan cooler master 120v

Answer:pc keeps turning off and getting worse

Run Bluescreen view
post the results back on this page.
Its possibly a bad driver
1]: [click here

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