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t450s Sierra Wireless EM7345 not working after upgrade to Windows 10

Question: t450s Sierra Wireless EM7345 not working after upgrade to Windows 10

HelloI got a totally new T450s with Windows 7 preinstalled. I did immediately an updgrade to Windows 10. Now the Sierra cellular modem is not working properly after inserting a SIM card (which works fine on another laptop). It says "Cellular No Service". The driver that is installed is "generic mobile broadband adapter" and not the Sierra Driver. I downloaded the lates Sierra Driver from the Lenovo website and installed it. Without success, it always installs the "generic mobile broadband adapter".Anyone any idea? ThanksAlexander Avidan

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Answer: t450s Sierra Wireless EM7345 not working after upgrade to Windows 10

Welcome, Alexander Do you see broadband item on the cellular settings pane?The most likely cause of issue is APN setting missing in the connection profile. What is your operator name and what profile settings do you see?Win10 doesn't need modem manufacturer drivers for broadband access only, it uses built-in drivers. Also, there are default connection profile settings in the OS. If your operator is missing in that base or connection profile settings differ, you should edit profile on the cellular pane under administrative privileges.Anyway, I'm not sure em7345 modem in the Device Manager's "Network adapters" category in the win10 with OS built-in drivers installed should look like "generic mobile broadband adapter".

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Hi all,I've really been helped by this forum in the past, and really hope you can help with this issue.I've installed the card and installed the driver - all of which has gone down without a hitch. The compute recognises the card with no issues. Unfortunately, however, when a simcard is inserted it does not register the simcard whatsoever - 'Insert sim' is still present.In my searches on this forum it seems this problem is Windows 10 specific - the system does recognise the wireless card but does not recognise the simcard reader. Anecdotally, it seems to work for others when using Windows 7 (although that wouldn't be a fantastic solution in my situation.)Is there any solution for this?Thank you in advance for your time and any responses!Jack

Answer:Lenovo Thinkpad T450s, Sierra EM7345 and Windows 1...

Hello, jraynerwin10 doesn't need wwan card's manufacturer drivers for the normal mobile connection, it has a native support that. Additional drivers are needed for the legacy location features via NMEA port, for the custom wwan card virtual devices configuration (like NDIS port etc).So, the 1st thought modem firmware is outdated. Check it out:open command prompt window (cmd) and type in the following stringnetsh mbn sh cap int=*Copy and past an output here (remove Device ID for your privacy).Another version is connection settings, APN mainly. Do you see a cellular network item in the win10 network settings?Anyway, I hope mobile device em7345 is present in the Device Manager w/out errors.

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How to flash the firmware of the sierra wireless em7345 on windows 10 ?  Its not possible through the steps i could find which was only for widnows 8. 

Answer:Sierra Wireless EM7345 windows 10

HiOnce the modem drivers are installed, including Intel flash tool, and the sim card inserted, during laptop cold start the flash service checks out whether newer firmware is available according to current modem fw and the sim card data (more clearly, cellular operator MCC/MNC values), and performs the flashing process if it's needed, in auto mode. You should see appropriate notification from the flash service in the system tray.

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Hi, In Lenovo`s website it says that Sierra Wireless EM7345 FRU 04X6014 has GPS as well. So, I installed it on my x1 Carbon gen2, its network is working perfectly but when I tired its GPS it isn`t. When I open Maps of Microsoft or installed other apps it didn`t work either. So, where could be the problem.. is it the app/program or it`s the modem I am using Windows 10 Pro Thanks,Kushtrim













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Answer:Sierra wireless EM7345 - GPS

Hi, kushtrimIs there location sensor, em7345 related, in the device manager?To force em7345 embedded location receiver to work, Sierra Wireless drivers should be installed and modem virtual ports composition edited. To understand the cituation read this thread and post:https://forums.lenovo.com/t5/ThinkPad-Tablets/ThinkPad-8-GPS/m-p/1758669#M29493

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WARNING!!! The instructions in this post are applicable only to EM7345 installed in Lenovo laptops!! For example, models T440, X240, X1 Carbon 2nd and 3rd gen, X250. For tablets or other devices don?t use the firmware given in this post, you can brick your EM7345! Unfortunately, the default factory EM7345 firmware version  (1.1) has some bugs. For example, after connecting to a LTE network and then disconnecting manually, the network status of the connection was changing for me to ?No service? until device restart. Also, the device often disappears from Device Manager and reappears there with the name ?1 CDC? and does not work until you disable and then enable it again in Device Manager. All those issues are caused by some bugs in EM7345 firmware.But there is a newer version of firmware, namely 1.2, where the above bugs are fixed. But by default, you cannot flash it, because firmware updating is supposed to work unattended. And this is not nice of Intel and Lenovo. The users must be able to do firmware updating when they need or want it! Bad, bad Lenovo, very bad! Here?s the instructions of how to flash your EM7345 to the latest version:Make sure you?re using Windows 8 or 8.1Go to the control panel and uninstall Sierra Wireless EM734x 4G LTE Software from Program and Features.Reboot your laptop.Download and install the latest EM7345 driver package from the Lenovo website. http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-l... Read more

Answer:Sierra Wireless EM7345

 12345678910111213141516171819202122232425262728<?xml version="1.0" encoding="UTF-8"?><Config><EmailTo></EmailTo><EmailSubject></EmailSubject><!-- Location of where the trace file will be stored --><TraceDir>%USERLOCALDATA\temp\TraceApp</TraceDir><!-- Trace level can be any number between 1 - 9 --><TraceLevel>1</TraceLevel><!-- EnableTracelevel true = show trace level in GUI. Works only in Windows 8, not in     Windows 7 --><EnableTraceLevel>false</EnableTraceLevel><!-- Location of where the firmware database is located. --><CustomFirmwareDatabase></CustomFirmwareDatabase><!-- 0 - turn off Application logging. 1 - turn on  Application logging --><AppLogging>1</AppLogging><!-- Max size for debug logger file --><AppLogSize>4096000</AppLogSize><!-- Resource file with translated string table --><ResourceFile>Resource_en-us.xml</ResourceFile><!-- Silent Auto Firmware Update --><SilentAutoFWUpdate>false</SilentAutoFWUpdate><!-- Prompt Silent Auto Firmware Update failures, this configuration is only applicable if 'SilentAutoFWUpdate' is true --><PromptForSilentAutoFwUpdateFail>true</PromptForSilentAutoFwUpdateFail><!-- Enable Firmware System Tray. Default is true to enable --><FirmwareSysTray>true</FirmwareSysTray></Config>Now, re... Read more

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Windows just updated again and now my LTE wireless card no longer works.  In the device manager the Sierra Wireless EM7345 4G LTE hardware has an exclamation mark and the device status lists. This device cannot start. (Code 10){Operation Failed}The requested operation was unsuccessful. I tried updating to the latest driverfrom July, but to no luck.http://support.lenovo.com/us/en/downloads/DS040771?LinkTrack=Solr I also tried uninstalling and reinstalling again, but no change.  It seems to prefer the "Generic Mobile Broadband Adapter" driver from Microsoft when I try to update. Any suggestions?

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What a pain! The Sierra Wireless EM7345 is so unusable (Windows 8.1 / 10); Deutsche Telekom SIM. Sometimes it works; sometimes it doesn't. Using deal-in tools help sometimes but not always. Called Lenovo; they sent me an replacement (ericsson) ... with not LTE / 4G. Come on Lenovo ... the internet is full of issues with this real worst Sierra Wireless EM7345 module. Fix it!

Answer:X1 - 20BS003NGE - Sierra Wireless EM7345

Hi bbhermann, There have been several updates. Here is the latest:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Did you try it? Tell us more!

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I can use 4G with a China Unicom SIM card, but can't use China Telecom SIM card. What's wrong? ? C:\Windows\system32>netsh mbn sh rad int=* Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : On C:\Windows\system32>netsh mbn sh intThere is 1 interface on the system:

Name : Cellular
Description : Sierra Wireless EM7345 4G LTE
GUID : {24D38066-0CEA-46BD-B9A8-D24763EE7DD1}
Physical Address : 98:81:81:51:5f:57
State : Not connected
Device type : Mobile Broadband device is embedded in the system
Cellular class : GSM
Device Id : 013937007******
Manufacturer : Sierra Wireless Inc.
Model : Sierra Wireless EM7345 4G LTE
Firmware Version : FIH7160_V1.2_WW_01.1528.04
Provider Name :
Roaming : Not roaming
Signal : 0%
RSSI / RSCP : 0 (-113 dBm)C:\Windows\system32>netsh mbn sh read int=*Ready information for interface Cellular:
-------------------------------------
State : Ready to power up and register
Emergency mode : Off
SIM ICC Id : 89**********************
Number of telephone numbers : 0C:\Windows\system32>netsh mbn sh rad int=*Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : OnC:\Windows\system32>netsh mbn sh cap int=*Device capability information for interface Cellular:
-------------------------------------------------------
Device type : Mobile Broadband device is embedded in th... Read more

Answer:X1 Carbon 20BS Sierra Wireless EM7345 can't use Ch...

Just my 2cents, but have you tried putting the SIM in a regular handphone/cell phone?  Sometimes, some carriers may require you to "activate" the SIM.  You may also need to put in APN, etc information in the "Advanced Options".

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If I have understand correctly EM7345 is made specifically for Lenovo based on their requirements and specifications. Lenovo is also responsible for this firmware....on Carbon X1 etc...   I found an interesting AT command for Sierra Wireless EM7345. The command is ?AT+XCIQ?. There?s the following text string in EM7345 firmware file (it is present in any version so far): +XCIQ CIQ: Carrier IQ enable/disable.Let?s try to get ?help? about this command:  AT+XCIQ=? +XCIQ: (0-1) OK1234AT+XCIQ=?+XCIQ: (0-1) OKSo, we can suppose that 0 disables this Carrier IQ feature, and 1 enables it.Let?s read the current setting of this feature: AT+XCIQ? +XCIQ: 1 OK1234AT+XCIQ?+XCIQ: 1 OKLooks like it?s on by default. Let?s try to switch it off?NOTE: If you?re running firmware earlier than 1522.02, don?t enter the following command!If we try to enter: AT+XCIQ=01AT+XCIQ=0i.e try to disable Carrier IQ, EM7345 will have a fatal crash and reboot into boot flashing mode and it will be stuck there for good.So, Carrier IQ is always on and if you try to turn it off using the above AT command, that will kill the device!With firmware version 1522.02, AT+XCIQ=0 returns OK and there?s no fatal crash like in previous firmware versions. Also AT+XCIQ now accepts 3 possible values with 1522.02 firmware: AT+XCIQ=? +XCIQ: (0-2) OK1234AT+XCIQ=?+XCIQ: (0-2) OKSo, 0 must be disable, 1 enable, and what is 2? Any value gets OK response and t... Read more

Answer:Sierra Wireless EM7345: Who’s spying on us?

Another repost zukota's blog w/o author's mention.

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When i located 4G area in SYDNEY, i am able to switch on Wireless WAN Radio, anyhow it doesn't work at all. But when i located 3G area, i can not switch on Wireless WAN Radio, also i can not use internet service. 

Answer:Sierra Wireless EM7345 software request

HiWhat operators are you connecting to? Telstra?What's the OS version on the laptop?Modem behavior above might relate to the error you've described in another thread.

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I'm having problems with EM7345 modem every time I close lid after resume I can't see no more any 3G networks in Windows 10 connection manager, I have to restart my notebook and then I can connect again to 3G network.Could anyone help me with this, I use X240 with Windows 10, modem drivers version- 2.32.10970.4625, firmware version:FIH7160_XMM7160_V1.2_MBIM_GNSS_NAND_REV_4.5 2015-May-12 14:28:08
*FIH7160_V1.2_WW_01.1442.11*"





_____________happy x240 user

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I am using the EM7345 in my X1 carbon 2014 on a daily basis. It works flawlessly with my local 4G SIM. (No need for APN settings)I went to Spain for a week and tried 2 different providers: Labara and Hits mobile.They are both guesting in Vodaphone's network.In the network connection dialog they both indicate Vodaphone ES with an additional roaming indicator.When trying to connect they both ask for an APN string: gprsmov.lebaramobile.espc.hitsmobile.es After clicking connect it takes like no time till it says "cannot connect," I wonder,Windows bug? (windows 8.1 update)Sierra driver bug?or maybe vodaphone trouble? btw, I also tried a "native" vodaphone ES sim (no need for APN settings)Worked perfectectly ! Any suggestions?         

Answer:Sierra Wireless EM7345 not accepting APN settings

I have exactly the same issue.My thinkpad 8 LTE (sierra EM7345 chip)with windows 8.1 doesn't work if the sim card requires APN configuration!





Thinkpad 8 4G/128 GB LTE 64 bits Windows 10 pro/8.1 pro

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Hi Support, I would like to change a setting, so that the Sierra Wireless Adapter only connects to 4G networks. In Windows 10, I cannot see anywhere where I can easily set this. I would expect there to be mobile management software where these settings could be changed. I never want to connects to GPRS, and would like my Sierra Wireless mobile card to only connect to 4G or not connect at all. This would prevent the card dropping down to GPRS when the signal is temporarily weak and force it it to try for a 4G connection. I have had similar functionality on prior USB mobile data cards I.e. Vodafone, and hence the expectation that there would be similar settings on the Sierra Wireless. Thank you, George

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I get a completly new X1 Carbon, but unfortunately there is NO driver for the WAN Card Sierra Wireless EM7345 on the lenovo page! How can I install this card on my X1 Carbon?Therei s only a driver for EM7355 and this driver is not compatible with the EM7345 in my X1 Carbon! Thanks for your help! Best regards,Johannes













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Answer:X1 Carbon - Driver Sierra Wireless EM7345 ?

Hi, jkuengWhat's the OS installed on your laptop? For win8/8.1 there are no needs for drivers if the card is in MBIM mode. It must work natively in OS. Let's check it. Look at the Device Manager, open Network Adapters item. You should see something with AiarCard. Open Properties, Details tab, pull down Options list, find out an item Compatible ID. Looks like USB\Class_xx&SubClass_xx&Prot_xx). Copy the values and past here. Will look.
 
Also, could you, please, post here USB IDs of this card? Find it at the same list under Hardware ID item (looks like VID_xxxx&PID_xxxx).

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Hey Crew, Trying to download drivers for Sierra Wireless EM7345 4G LTE driver for win7 64bit: http://support.lenovo.com/au/en/products/Laptops-and-netbooks/ThinkPad-T-Series-laptops/ThinkPad-T45... and getting page not found https://support.lenovo.com/page-not-found Can you please direct me to the new link? Cheers,Dean













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Answer:Sierra Wireless EM7345 Unable to download

Hello, servicedesk1I'd assume issue is casued by replacing old drivers and links to the new ones.Get them here:https://download.lenovo.com/pccbbs/mobiles/gtwo44ww.exe - drivers and firmware package, 2.16.10870.4434, 2016/01/29https://download.lenovo.com/pccbbs/mobiles/gtwo44ww.txt - readme

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Hi , I have updated to the 1607 Anniversary Update in August and noticed that my WWAN Sierra Wireless EM7345 had problems starting up after reboot. Because of other problems with the 1607 I reverted back to 1511 and everything was alright again.A week ago I upgraded again to 1607 and again, my WWAN sometimes cannot start when booting up. The error log shows Miniport Sierra Wireless EM7345 4G LTE, {b343453c-24e6-493d-ba47-33eaec4de5e3}, had event Fatal error: The miniport has detected an internal error (details see below). So this clearly has to do something with the 1607 update or the drivers for the WWAN. I am using the latest drivers from the Lenovo website and have also tried to update drivers in device manager. But no luck. What helps to finally start the WWAN is either a reboot (the chances the WWAN is started properly are about fifty-fifty) or clicking WWAN off and on in flight mode options of Windows.  Maybe someone has an idea other than waiting for Microsoft to fix this stupid 1607? Thanks and best regards,Martin  Log Name:      SystemSource:        Microsoft-Windows-NDISDate:          10.10.2016 06:37:19Event ID:      10317Task Category: PnPLevel:         ErrorKeywords:      (16384),(16),(4),(2)User:      ... Read more

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I am looking for a practical way to upgrade firmware of Sierra Wireless EM7345 on a system without Windows. Either a Linux tool or something that could be booted from USB drive would do.

Answer:Sierra Wireless EM7345 firmware update w/out Windo...

talk to the zukota guys.

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HelloI have a W541 running Windows 7 (64bit). I've found 'Sierra Wireless GNSS Sensor EM7345 4G LTE' appearing with exclamation mark icon in the device manager. Lenovo solution center also shows it as disabled device. I have downloaded and installed latest driver (2.17.10870.4454). After installation the device seems fine in device manager but as soon as I restart the notebook the device appears again disabled in the device manager. I?ve just found in the README file the W541 is not listed as supported model by Windows 7. According to this file W541 is supported by W8 or W10 but unfortunately I?m not able to install any other OS on the laptop.Can I expect to have support for W541 with W7 in a future software release? ThanksZoltan

Answer:W541 Sierra wireless EM7345 GNSS Sensor

I'm having the same problem with my Sierra Wireless 7345 on a W550s running Windows 10. It came with the laptop, so I'm sure it's supposed to be compatibile. I think it's a driver compatibility problem. Unfortunately, I've just chalked it up to the "Windows/Lenovo" tax - some things work, others just don't. I've gotten no reponse from Lenovo.

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I have a X1 Carbon 2nd Gen and recently upgraded to Windows 10. I am having a problem with Sierra wireless EM7345. Whenever i run my computer on battery power Sierra WWAN card doesn't work at all. It shows as unknow device in device manager. There is absolutly no problem while connected to AC power. Any help.

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Hello everyone, I'm a bit desperate because I already tried so much.I'm running Windows 8.1 on my Lenovo X240, BIOS version 2.3 and the WWAN functionality broke about two weeks ago and I'm quite sure that this is related to a few updates that came either with Windows or more likely with Lenovo System Update which had a BIOS update and some driver updates alongside at that time.I cannot even try to establish a connection to the Deutsche Telekom LTE network, because all I'm seeing is "Insert a SIM" in the connection bar.This is what I tried so far:Use a different, well known working SIM card.Re-Install the driver packageUninstall and re-install the driver packageuse the "repair" function of the driver package setupBIOS downgrade from 2.3 to 2.29Disable and enable the WWAN functionality in the BIOSReplace the mainboard (lenovo service technician just went away an hour ago)And I'm still having the same issue. Now it's really nailed down to be either the BIOS or the driver in win 8.1 x64. One thing makes me wonder:When I choose to update the driver in the device manager and the Sierra card details, I'm pointing Windows direclty to the directory that contains the inf files and the device manager tells me that "The best driver software for your device is already installed." and shows me a "Generic Mobile Broadband Adapter". Is this an indicator for Windows completely ignoring all drivers in the setup directory of the driver package?Also, when I lookup the driver details, i... Read more

Answer:X1 Carbon - Driver Sierra Wireless EM7345 showing "Insert a SIM"

Hi, JrgenWhat wwan card related items are there in the device manager now? Are there unknown devices, as well with "1 CDC" context in the name?

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Hello, I'm thinking to buy ThinkPad Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250. I?ve few questions, Pease suggest ...1. Is it really any good and practically beneficial?2. Can I use it on Fedora 27, How?s Linux support?3. X250 has two PCI Express M.2 card slot and one is already occupied by WLAN Card and other slot is available, Can I use empty slot for FRU-04X6014?4. Can I use both WLAN and WWAN simultaneously?5. What is the impact on battery (Windows and Linux)?6. Is AliExpress a good place to buy? Thankyou  

Answer:Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250

Regarding your questions:1) I personally use it and it's really good, as I don't want to use additional USB modem or WWAN wireless router.2) Can't say, as I don't use Fedora.3) There's a dedicated port for this module. Please make sure, that you have an antenna connectors for module and adapter for a SIM card. Moreover, instead of WWAN module, you can install there a m.2 2242 SSD disk.4) Both can be enabled and connected, but application will use one at time.5) I have an extended battery, so it's hard to tell. I guess it have a simmilar power usage as WLAN module (basing on Windows power utilization). Can't say about Fedora.6) It you don't want to have a problem with whitelist (it prevent system from booting, when unauthorized module is installed), then I look for module on eBay. Make sure, that photos explictly show FRU PN: 04X6014 on module's label. Models without it will not work.

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Hello! I have a T450s with a Sierra EM7345. After a vanilla installation of Windows 10 and Update 1607 I don't get a stable connection with 3G/HDSPA/LTE to O2 with this card. I have used the latest drivers 2.25.10910 and software 2.21.10890. The card shows firmware FIH7160_V1.2_WW_01.1528.04. Energy-Option is set to maximum performance. The connection to O2 is established very quickly, but I have a plenty of time-outs over this card.Does anybody have the same problem or has a solution? Thanks Axel

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I upgraded my Helix Gen 2 to Windows 10 with few problems except for the Sierra WWAN interface to Windows 10 settings. The cellular button on the wireless menu is greyed out and the cellular option page in settings shows no devices. The adapter setting shows the adapter, and on the Settings, Network & Internet , Airplane mode page show both Mobile broadband and Wi-Fi buttons. WWAN can be enabled by truning off Wi-Fi and turning on Mobile broadband on Airplane Mode settings page. With these settings, I can connect to WWAN Verizon and get to internet but:1. Settings, Network & Internet , Cellular shows no connections2. Wireless pop up menu shows Cellular and Mobile Hotspot greyed out. So, in summary, I can connect to WWAN, but only via Settings, Network & Internet , Airplane mode page using proceedure above. By the way, my upgrade to Win 10, switched on the rotation lock, but I was able to fix that in Win 10 settings in table mode.  

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After installing Windows Fall creators update 1709 my Sierra EM7345 almost doesn't work. When I establish the connection everything works fine, but only for 15-30 seconds, then connection goes away. Ping 8.8.8.8 starts throwing error: General failure. I tried installing newest driver from lenovo support, but situation hasn't changed. Driver properties screenshot attached. 


























photo_2017-11-23_14-56-43.jpg ?33 KB

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Hi, what are the differences between those models?Quick google image search reveals at least such versions of EM7345:G12Z024.05,G12Z024.05 HFG12Z024.23 HF Which is compatible with ThinkPad T450s?BRW?odek 

Answer:Sierra Wireless EM7345 models: G12Z024.05, G12Z024.05 HF or G12Z024.23 HF - differences?

Hello and welcomeAny FRU p/n 04X6014.

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after the last (automatic) software update I cannot find my EM7345 (it also used to publish a screen asking fro the PIN befeore, now it says "not found or removed" in the adapter status of Access Connections. I have tried to manually reinstall, but it still does not show up, also in the network adapters tab of the device manager. Has anyone a solution?

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I've got old 1.1 firmware and because of that (dis-)connecting issues.Using the newest drivers from lenovo (02-2016) I followed the instructions from:http://zukota.com/sierra-wireless-em7345-how-to-flash-the-latest-firmware/#comment-20191) edited the config.xml:<?xml version="1.0" encoding="UTF-8"?>
<Config>
<EmailTo></EmailTo>
<EmailSubject></EmailSubject>
<!-- Location of where the firmware database is located. -->
<CustomFirmwareDatabase></CustomFirmwareDatabase>
<!-- 0 - turn off Application logging. 1 - turn on Application logging -->
<AppLogging>1</AppLogging>
<!-- Max size for debug logger file -->
<AppLogSize>4096000</AppLogSize>
<!-- Resource file with translated string table -->
<ResourceFile>Resource_en-us.xml</ResourceFile>
<!-- Silent Auto Firmware Update -->
<SilentAutoFWUpdate>false</SilentAutoFWUpdate>
<!-- Prompt Silent Auto Firmware Update failures, this configuration is only applicable if 'SilentAutoFWUpdate' is true -->
<PromptForSilentAutoFwUpdateFail>true</PromptForSilentAutoFwUpdateFail>
<!-- Enable Firmware System Tray. Default is true to enable -->
<FirmwareSysTray>true</FirmwareSysTray>
<!-- Enforce module compatibility -->
<EnforceModuleCompatibility>true</EnforceModuleCompatibility>
<!-- Added new parameter to update firmware at time of Add --&g... Read more

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May i know whether Sierra AirPrime EM7345 work with ThinkPad W540?













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Answer:ThinkPad W540 Work with Sierra EM7345?

Since it is listed in the official parts-list for the W540: Yes. However, you will need a Lenovo branded card (04X6014, which is the Sierra Wireless EM7345 LTE/HSPA+ 42Mbps M.2 Card).

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Dear All, I have a X1 Carbon with Sierra EM7345 WWAN modem. It is all installed perfectly - drivers etc. But id does not recognize the SIM card. I have googled a bit and I can say that:1) I have the drivers OK, I have the WWAN network adapter etc.2) I have inserted the SIM card correctly The SIM card works perferctly if I use the USB 3G stick instead. So the problem is not in the SIM card.I think there is some configuraiton of the Sierra modem which should be done - to switch to 3G/2G or something. Please help - one of the main reasons to buy this laptop was the embedded WWAN. Thanks. Here are some screenshots with the config:











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Answer:Carbon X1 SIM card not detected (Sierra EM7345 WWA...

Hi,1. what's the OS version? Seems it's win8. When did you update the OS last time?2. What's your mobile broadband carrier and country?3. How do you establish internet connection via USB 3g stick? Do you use 3rd party connection manager?

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Hi, I am running Windows 7 PRO on Carbon X1 and I have a constant ?disconnection? problem with the modem. Current firmware is FIH7160_V1.1_MODEM_01.1349.12 ? this is shown in the Intel MBIM Firmware Updater.I downloaded latest Lenovo driver for my X1 Carbon, Windows 7 PRO from Lenovo www and installed it.Then I opened Intel MBIM Firmware Updater as I want to change firmware to V1.2Loaded FIH7160_V1.2_WW_01.1522.02_NAND_Generic.flz.It went OK.When I pressed ?Update Firmware? there is answer:ERROR: Firmware v1522.02 is not intended for this model of the device?. I tried with other firmware versions, eg:FIH7160_V1.2_WW_01.1415.07_NAND.flzFIH7160_V1.2_WW_01.1415.09_NAND.flzFIH7160_V1.2_WW_01.1442.07_NAND_Generic.flzbehave exactly the same I need to upgrade firmware to 1.2 as I have a constant ?disconnection? problem with EM7345.thanksBud

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Hi, I am getting strange errors. Connection might work fine for hours but then it goes nuts. I can connect to my mobile internet provider but no data is moving. Attached a picture of errors. What is this?  













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Answer:T540p Sierra WWAN (EM7345) reliability

Picture disappeared.It says (the Windows 7 network diagnostics program):The mobile broadband network connection operation (context activation) failed with error code 0andProblem with wireless adapter or access point

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I installed WWAN card Sierra em7345 on X250 with Windows 7.How make GPS working? (not going to upgrade Windows)?Did anybody do it?Tank you

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Hi there, I have a W541 with Sierra EM7345.I had and now have a lot of problems with the WWAN-Card, and more like you can read here: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/W540-Freeze-on-boot-screen-when-connecte... And now i cannot reinstall the driver because it's not supported for Windows 7 x64 any more:Sierra Wireless EM7345 Software for Windows 10 (32-bit, 64-bit), 8.1 (32-bit, 64-bit) - ThinkPad Now I have supported hardware with no driver available?!

Answer:ThinkPad W541 no driver Win7x64 support for Sierra EM7345 any more?

Hi aschulte,
 
If you have a W541 then you need the driver for the EM7355 card; that's what should be in the system unless the parts list and psref are mistaken.
 
http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-W-Series-laptops/ThinkPad-W54...

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I have a T440 with Sierra LTE. It works just fine for connecting to mobile networks.But here in New Zealand, one of our providers also provides free wifi hotspots to customers on certain plans. In order to use this though, I have to enter a password that is sent to me by SMS.Is there any way that I can view SMS messages sent to the SIM card that is inside my laptop?At the moment, I have to remove the SIM from my ThinkPad (with all the hassle that involves), stick it into my phone, get the password, then transfer the SIM card back into my ThinkPad (and often as not, there is no power socket nearby, so I can't restart because I had to disable the internal battery when removing/replacing the SIM card).So, if someone can point to a way that I can simply view those SMS messages on my ThinkPad, I will be enernally grateful.













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Answer:A way to send/receive SMS messages on ThinkPad T440 with Sierra EM7345

Use Lenovo Access Connections if OS on your laptop is win7, or Sierra Watcher connection manager for both OS, win7/8.

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Hi, I have a P50 recently updated Windows 10 Fall creators update. After the update my system no longer shows my wwan hardware (Sierra Wireless EM7455).I no longer have a cellular connection option in the network menu after clicking the network icon in taskbar tray,no cellular connection section in the networking settingsNo wwan device in Device Manager under Network AdaptersNo cellular connection shown in the Network Connections control panel under Network and Internet. What does show up in device manager is a 'Sierra Wireless Location Sensor' under the Sensors category.I did try to install the Sierra Wireless softwar from here: https://forums.lenovo.com/t5/forums/postpage/board-id/tp07_en. But it didn't help.I do not know if any of this has to do with the recent update on Windows 10 but if anyone else has experienced this please share your situation and solution if any.Any help is appreciated, Thanks.

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I have a x1 Carbon.  THe lte works perfectly fine in USA.  When traveling overseas, the card cannot connect to a local ISP and always says enter APN.  I've called verizon and they have assured me that i have the right apn, vwzinternet and that my account is provisioned for international use.  DOes anyone know if there is a setting in the properties of the card that i'm missing?  I do have the latest driver.

Answer:Sierra Wireless 7455 Not working in ASIA

also, i'm using win 10.

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Current Lenovo firmware for the EM7455 is 02.20.03.22, however Sierra Wireless has a newer version, 2.24.05.06 listed here: https://source.sierrawireless.com/resources/airprime/minicard/74xx/airprime-em_mc74xx-approved-fw-pa... After flashing with the newer version and rebooting, the card reverts back to 2.20.03.22. Has anyone else experience this? Is this something the carrier would dictate and enforce? Any help would be appreciated. Reason for upgrading is, when traveling internationally the unit has spotty connectivity and not very reliable. Hoping firmware upgrade would be a step in the right direction to resolving it.

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Hello,I've just did a fresh reinstall from XP to Vista. I can not get the driver for the internal MC5720 Sierra Wireless Card (Verizon service) to work. I've located the drivers and installed them, but the modem is still not recognized and still says not drivers installed in Device Manager. Please help! Thanks,Rich

Answer:MC5720 Sierra Wireless Modem Not Working with Vista SP1

UPDATE: My system is a Lenovo X60.

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Hi there, after heaps of tries I have managed to get the Sierra Wireless working in Linux Mint 18.2, the only problem, it automatically goes back to unavailable after suspending or disabling and then re-enabling it. The only way to get it to work again is to restart the lap in Win10 and then again into Linux again. Any workaround? This is being a massive pain!

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I've installed Sierra MC8355 drivers on Windows 10 64-bit. Drivers installed successfully, Network connections show new 'Cellular' connection, Device manager shows new Sierra 8355 devices which have drivers installed. So it looks like everything is ok with drivers (Windows 8.1 drivers) on Windows 10. My question is - what should I install to be able to use that 3G and GPS? How can I perform a 3G connection and run GPS tracking? I tried software for Windows 7 - it failed. 

Answer:Sierra Wireless MC8355 on Windows 10

Hi and welcome, OxeliPlease, clarify: aren't you able to establish 3g connection using win10 mobile broadband features? What are the symptoms?To enable GPS capabilities, reinstall the drivers with option GPS=1 in the setup command line (note, use the setup installer, not the drivers package). Or, if there is configuration file in the folder where drivers are being extracted, change appropriate settings within it.

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Wireless Network in Device Manager isn't showing up.

Answer:Mac OS Sierra - Windows 10 - Wireless Network

OK.

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Wireless Network in Device Manager isn't showing up.

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 This happens every time I try to configure the battery stretch (which is disabled)

Answer:Battery stretch is not working on T450s in windows 10 (Power Manager has stopped working.)

IIRC the last OS Power Manager officially supported was Windows 7. Chances are Windows 10 is too different for it to work.Try the Battery Saver mode built-into Windows 10?

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My card just stopped working recently. Not sure if it's because my PCMCIA is dead, or if drivers aren't working properly. I've researched everything, uninstalled, re-installed, disabled USB root hubs, etc. But can't get my Sierra wireless watcher to recognize my device. In fact, Windows does not even recognize my wireless card either. Not sure if it matters, but my thinkpad x61s has the built-in Verizon one, but I use the AT&T. This was working fine with XP and with Windows 7. Now it's dead..... Anyone have same issue?

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I just purchased a Dell Studio 1555 laptop with Windows Vista Home Premium. Prior to this, I had a Dell Inspiron 9300 laptop with Windows XP. The ATT sierra air card runs fine on the old computer, but will not load on the new system. I get these error messaages:

#1 - ATTCM.exe - Application Error "The application failed to initialize properly (0xc0150004). Click OK to terminate the application."
Then, "ATTCM.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

#2 - TRUUpdater.exe - Application Error "The application failed to initialize properly (0xc0150004). Click OK to terminate the application."
Then, "Sierra Wireless Updater has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I hope that someone can help me...Thanks!
 

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Lenovo why you lock the com ports on the Sierra Wireless EM7455 ????? USB composition for the EM7455 is set to 9, which is MBIM only. I need to have MBIM and also COM ports for the AT commands and NMEA GPS data. So I need the USB composition 8My question how to enable the com ports again ???thank you in Advance...

Answer:Lenovo Sierra Wireless EM7455: How to enable COM ports on Windows 10 ?

Hello and welcomeThat's not a Lenovo deal to lock the ports, more clearly, to choose appropriate default USB composition. MS and Sierra do that. To change default USB composition change Sierra wwan card drivers installation configuration and reinstall them. Edit the configuration.ini file within the drivers package:- [Default Values] section- USBCOMP=x parameter (choose 8 as you want).

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System:Helix 3701XXXWindows 8.1 Enterprise 64-bitThird Apps installedLatest Lenovo Drivers installed Problem:Sierra Wireless EM7700 device experiences device code error 43 or not ?USB device not recognized.? There are also times where there are two or more instances of the same device in Device Manager.When the problem occurs, users are unable to see the mobile broadband device under Network connections menu (Charms menu->Settings->Network Connections). Installed drivers on system: Sierra Wireless QMI Lenovo Driver Package 2.6.1.209.0. Experienced this issue with the Lenovo pre-load image and corporate image. The problem has been reported by 10+ users/systems; When it occurs:The problem is intermittent; it often occurs after waking the system up from sleep or starting the system from a cold boot. As a workaround, the user has to restart the system a couple to several times in order for the device to be recognized. Wondering if anyone else has been experiencing this on the Helix 3701XXX Windows 8.1 Enterprise? Any advice is appreciated.

Answer:Windows 8.1 Ent. Helix - Sierra Wireless EM7700 device error code 43

I get similar problems with the Ericsson C5621 wireless card. To be honest, almost every 3G\4G internal card I've experienced (in Dell, Toshiba and now Lenovo) have suffered from the same two problems (when used against UK mobile providers): i) issues resuming from sleep - typically the card not responding or not found until doing another sleep\resume or power cycle ii) issues when moving quickly between cells (e.g. if using the device on a train etc.), when the card will stop transmitting traffic although claims to be connected, and then will become unresponsive attempted a disconnect and reconnect. Again power cycling the card (via sleep\resume, reboot, or occasionally disabling\renabling or uninstalling\reinstalling the driver) will resolve this. Given that these cards are typically used in mobile devices where sleep\hibernate and being on the move are pretty common scenarios, it is frustrating that the 3G\4G hardware companies still can't get them to work reliable. Matthew

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I need some help here.I've narrowed down the problem I've been having with my x220t+gobi 3000.Apparently when I first installed it, the driver's set the firmware to Verizon, and I could see Verizon's network on windows 8 just fine. However, I have to use tmobile because it's 3x cheaper.Right now, I have the driver's installed and the card doesn't even seem to work, so I'm wondering what I need to do to get it to work. I'm out of options. I tried reinstalling the driver/firmware, but it doesn't seem to do anything.EDIT (9/11/15 617pm): I just powered on my laptop and magically it seems to be working. All I think I need to do now is activate this thing.

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hi all, i bought a helix 2 from a friend - he did not use the mobile broadband card, but i need this thing.Using a german Telekom CardModem FW is FIH7160_V1.1_MODEM_01.1349.12 i searched google and forums and found some hints how to upgrade.installed the latest Tool (MBIM Firmware Updater), it comes with a FLS FileFIH7160_V1.2_WW_01.1616.01_Generic.fls and XML file. as i could not find the FLZ, i edited the XML with The infomration for Telekom (26201) When i try to upgrade it says:ERROR: Firmware Telekom Deutschland GmbH, v1616.01 is not intedned for this model of the device. The reason why i want to upgrade is: nearly NO connection with this card, although all other devices have LTE connection Who can help or make my Helix World less dark? Thanks Frank

Answer:Helix 2. / Upgrade EM7345 - where find FW Files?

what worked for me to upgrade: https://zukota.com/sierra-wireless-em7345-an-easier-method-to-update-firmware/ antonio on December 26, 2016 at 4:08 am

Thanks riemannZ!

So the procedure for me was:

a) Install the Sierra Wireless EM7345 driver, in my case gtwo47ww.exe
b) Edit with admin privileges:
%ProgramData%\Intel\LENOVO MBIM Toolkit\Config\Config.xml

and set:

SilentAutoFWUpdate to false
PromptForSilentAutoFwUpdateFail to true
EnforceModuleCompatibility to false
FirmwareSysTray to true

c) Restart

You will be prompted for firmware upgrade, in my case with a generic driver.

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ThinkPad T450s running Windows 10 (build 10586.63) is unable to use the Mini-DisplayPort output.The connection isn't detected at all. The same cable and monitor work fine with other computers. Other people have this issue and it seems limited to Windows 10:https://www.reddit.com/r/thinkpad/comments/3zdcpk/techsupportt450s_windows_10_not_detecting/ Please Lenovo fix it.

Answer:T450s - DisplayPort not working with Windows 10

After installing these 2 recommended updates from the Lenovo System Update, the DisplayPort works:Intel(R) Chipset Device SoftwareThinkPad Settings Dependency

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This is a brand new laptop with Windows 10 installed. The FN + Microphone Mute key doesn't mute the microphone but rest of the FN items like Speaker Mute, Brightness etc work as expected. This is little annoying that I have to manually do it each time. Is there any drive update that can fix this issue?

Answer:T450s - FN + Mute key not working on Windows 10

Hi prven,
 
Welcome to Lenovo Forums!
 
I guess there is no option to mute microphone by pressing Fn+microphone mute button, all you have to do is just press on the microphone mute button I hope it may work. In my laptop I do the same and the microphone will set to mute mode.
 
Please find the link given below to know the features of function keys in Lenovo laptops.
https://forums.lenovo.com/t5/Lenovo-C-E-K-M-N-and-V-Series/List-of-FN-Function-Key-features/ta-p/700...
 
Please let me know whether the above suggestion helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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I have an HP Pavilion dv7-1135nr laptop which I just upgraded to Windows 7 from Vista. Everything worked very smoothly until I noticed that my wireless adaptor doesn't work. Nothing I have tried allows me to get it working. the Adaptor is a Atheros AR5007 802.11b/g WiFi Adapter. If I go to the hardware devices, it indicates that it is working properly. The device indicates that it is getting a strong signal. ANY IDEAS or RECOMMENDATIONS?

Answer:Wireless not working after Windows 7 upgrade

What doesn't work? Please explain the exact problem.

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Relevance 59.04%

If I push the middle button, I can scroll, but if I lift my fingers from the touch pad the cursor continues to move until I manually push one of the trackpad buttons. It's very inconvenient. Reinstalling the driver does no good. I suspect this would work better if I could uninstall the ultra nav program and do a fresh install, but I cannot find where to uninstall the driver. Any help would be greatly appreciated.Michael.

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Hi,I upgraded my Z570 to Windows 8.1 and the wireless is not working since then. I tried resinstalling the driver more than a couple of times, but it's not working.. And probably there is no bios update or energy managemnt software available for Z570 with OS 8.1, as i have read that some other folks have encountered the same problem which got resolved after the bios update. Help please...

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Hi all, I am sure someone has gone through the same issue. I upgraded from XP to W7 and knew I would need a new driver for the Atheros 11a/b/g wireless LAN Mini PCI adapter. Since then I have thown many of the drivers offered by Lenovo at the X31 but the adapter does not work. Any suggestions and advise VERY welcome. Thanks in advance RegardsJochen 













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Answer:X31 - upgrade to Windows 7 - wireless adapter not working

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67214
 
Did you try this one yet?  It's for xp, but it should work.
 
 
http://www-307.ibm.com/pc/support/site.wss/TVSU-UPDATE.html
 
You could also download Thinkvantage System Update and let it find your driver.
 
 
Sometimes drivers don't automatically install themselves.  You might have to go into device manager and manually update the driver.  Don't let windows search for it, point it to the folder where the driver got downloaded to.  

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Relevance 59.04%

Hi,

I have a new laptop running Windows 7 Home Premium 64-bit. I installed Ultimate and now there is no way to make an Internet connection. The button that had the symbol where you click and connect to a network with Wi-Fi has disappeared. I tried turning the router on and off as well as plugging the laptop into the router with a cable but neither have worked.

So I decide I should either reinstall Home Premium. I put in the CDs that had the drivers, but when I tried to reinstall I got the message "Fail to format disk 0 partition 3" .

Also I was wondering if I should try to install Windows 7 Ultimate again. My main purpose was to run Virtual PC for Windows XP so I could run 16-bit programs, but I would also like to know if I can simply install XP on a computer running Window 7.

Answer:Wireless not working after upgrade to Windows 7 Ultimate

When you upgraded to Ultimate, did you reinstall all your drivers?

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Relevance 57.81%

When I right click on any file to rename it etc. Windows Explorer crashes and restarts. How do i fix this?

Answer:Windows Explorer Has Stopped Working (Lenovo T450s / Win7 Pro.)

Dear asilus,
 
Welcome in lenovo community,
 
Please try to perform system restore,
 
1- Click Start >> All Programs >> Accessories >> System Tools >> System Restore
2- Press Next >> Choose restoration point >> Next >> Finish.
 
Recommended to choose a date before you face this issue.
 
Regards,
Joseph

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If I resume from sleep mode, the internal microphone is not always working. Does anyone know any solution to the problem? I have already updated the soundcard driver, and disbled enhancments, still the issue persists.

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Question: sierra wireless

i recently bought a sierra wireless air card 881, it runs att network and its' unlock, that what seller saids. i was wondering since its unlock, can i use my phone's sim card with internet service which already activated, so i can use the air card into my laptop to get internet access? thanks in advance
 

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Hi everyone,After installing Sierra Wireless EM7455 driver, it is checking a cellular setting "Let windows manage this connection". THis setting should be unchecked or grayed out. MS says that this setting is set by third party or drivers. Can you please help how this has been set when driver is installed. How to make it unchecked or grayed out. System Model: 20JECTO1WW

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I have this rather irritating problem in that whenever I install the drivers/software for my sierra airport 595u card, it kills the usb host controllers. By kill, I mean I get "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39) errors. This is on both my laptop and desktop I've tried this on. I don't even have the device plugged in when installing, but when I reboot this happens. Uninstalling the software doesn't work, only system restore before the install or format and re-install. I tried comparability mode for vista, no go.

Answer:Incompatability with Sierra Wireless?

Quick update. Apparently the drivers can be loaded if you do it manually. The device won't actually connect without the sprint pcs connection manager's services running. As near as I can tell, running them causes the computer to be unable to re-start any usb style devices. Any ideas?

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I have physically installed the Sierra Wireless MC8775 card into my S10-3, but do not have the drivers. Can anyone steer me to the drivers and the Sierra Wireless 3G Watcher ? Also, if anyone knows how to install bluetooth in the s10-3.

Answer:Sierra wireless drivers

congratulations! I believe this is the older one with one antenna? (as I heard). Found the sierra wireless product pagehttp://www.sierrawireless.com/product/mc8775.aspx

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Relevance 54.53%

Anyone have any issues using Sierra's "AutoUpdate" function to AutoUpdate HellFire (Diablo expansion, yes this game rocked, and I know D2 is out byt I dont care for it).

It just wont conenct to patch the game
 

Answer:HellFire (Sierra) Diablo I Expansion, can't upgrade.

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Hi thereWe have a new x61s 7667-cto with sim card slot and sierra umts modem .Sim card is in place and sierra driver looks correctly installed , however is not clear how to activate and setup the umts sierra modem.any help will be apreciatedThanksMirco

Answer:X61s Sierra wireless activation

mirco wrote:
however is not clear how to activate and setup the umts sierra modem.

That is usually done via the Connection Manger software supplied by an ISP.  I have no idea what is supplied with a 7667-CTO, but the Sierra Wireless generic Connection Manager (on the Sierra web site) might work.
Cheers,
 
BillMessage Edited by billbolton on 04-05-2008 12:38 PM

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I have a Thinkpad T60.   I had to reload Windows.  Now I cannot get the wireless modem to work.   How can I reload the driver?  It is a Sierra Wireless MC5720 modem.   Where can I find the driver?

Answer:Sierra Wireless modem driver

I did the exact same thing to a T61 w/ winxp pro. I don't particularly like that laptop because I cannot stay connected to internet long enough.  But, I got all my drivers from the lenovo website(Good Luck!):http://www-307.ibm.com/pc/support/site.wss/product.do?template=%2Fproductselection%2Flandingpages%2F...

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A friend of mine has a P50, and was interested to know that he could have gotten it from Lenovo with a Sierra Wireless card already installed.  Is this something that he and I can do (I'm a hobbyist desktop builder), or is there some unchangeable difference in the motherboard?  Which Sierra Wireless card fits best and works in the US on the Verizon network?  

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I have a HP pavillion laptop and sierra wreless card from At&t with vista. I can be on line and lose connection I have to take out the card close the connection manager and start the connection all over. Then it's fine for about 5-10 min. then it drops again. Can you help?

Answer:My sierra wireless on HP losses connection

Recent news and coverage of bite club. ... Filed Under: bite club, per se, secret dining clubs, sous vide, supper clubs, under pressure ... Filed Under: bite club, cocktails, death and co., joaquin simo, newsfeed, supper clubs, topshop... [url=http://www.carpartswarehouse.com/ford-wheel-bearing.html]ford wheel bearing[/url][url=http://www.truckdriving-cdltraining.com]truck driving school[/url]

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Hi - I've got a Lenovo Thinkpad X300 with an OEM Sierra Wireles MC8775 HSDPA card, driver 2.0.9.0, 1/11/2007. It has worked fine except in two instances: first when traveling from the US to Switzerland, upon arrival it "failed to initialize" the device as I tried to run the dialer. This was true despite cold restarts. About a day later it started working, and working consistently, in Switzerland. Upon return to the US exactly the same phenomenon: unable to initialize for about a day. Then, working fine.Lenovo is ready to replace the card, but does anyone know if this is a software or other glitch for which I shouldn't trouble them? Something having to do with switching countries?  (And do I appear to be running the latest firmware/drivers? Firmware is H1_1_9_3MCAP.) Thanks,JZ

Answer:Sierra Wireless AT&T WWAN issue

To follow up for any that come later: the card was replaced, but experienced the same phenomenon in going to the Netherlands and back again to the US.  This time I downloaded and ran the "Sierra Wireless Watcher."  After the wireless radio was turned on it sat at "searching..." for about five minutes, then found the new band.  Once found it sticks, so the regular Lenovo dialer can then be used.  So it's not a hardware problem, and there's a solution.  ...JZ

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Hello everyone.
Looking to setup a network with a hotspot.
I have:this hotspot modem and
this router
and what i'm going for is a setup like this:
(thanks to the original poster for this image).
I apparently have very little knowledge on what i'm doing here, I've been trying at this for about a week when i have had time and after about 5 failed attempts, the most i've managed to accomplish is getting my router to connect to the hotspot. I'm actually at the office so i apologize about the lack of detail at this time. when i get to a pc I edit/update this post.
any info. helping me in the right direction would be appreciated.
 

Answer:Sierra Wireless overdrive pro to router

You need a wireless bridge. Some routers can do this. I do not think the one you pictures can.
 

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Relevance 54.53%

I would like to purchase a carrier unlocked Sierra Wireless EM7455. Is it possible to update/modify the firmware on the Lenovo CRU part, allowing alterantive to At&t and Verizon carrier options? Does anyone have a trusted source to buy unlocked versions that work with Lenovo MoBo's?I'd like to use T-Mobile (via google fi) in the States, and Three mobile in Europe. Also if the Lenovo part is able to be unlocked, which of these two is the one to be ordered? What is the difference?http://search3.lenovo.com/search?w=sierra%20wireless&fsearch=yesThanks





P71 Xeon E3-1535M v6, 64GB RAM, NVIDIA P5000 GPU, 1TB Samsung SM961 PCIe-NVMe SSD x 2, Seagate Firecuda 2TB SSHD x2, EM7455 WWAN

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I recently reinstalled Windows XP on my T60. I have downloaded and installed every recommended driver, for Windows and Thinkpad, and I continue to get a "found nerw hardware" warning. I can not get any driver to work, and uninstalling the device didn't work...it just keeps coming back. What can I do to get this problem to go away? Thank you John













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Answer:Sierra Wireless Driver Problem

P.S. I failed to state that is the Sierra Wireless MC5720 device that is causing trouble. Thanks for any help you can provide.

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My lenovo came with Sierra Wireless MC5725 for use with Verizon's EVDO network. VZAccess manager (Verizons POS software) told me today that there was a firmware update for my Sierra Wireless device. This update failed, and now my device won't work.  I basically can't enable the device.  It doen't show up in my network list, and I can't turn it on using the fn+F5 screen. Where can I get the firmware for this thing?  Sierra Wireless says they don't support these OEM devices, and Lenovo has nothing regarding firmware on their site, only drivers. I hate Verizon.

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Relevance 54.53%

I have a new T540p running Windows 10 with a factory installed Sierra Wireless EM7355, Qualcomm Gobi 4G LTE/HSPA+/EVDO/GSM/GPRS/EDGE, GPS, M.2 Card and I cannot get any GPS functionality with this. On my previous T510 /Win7  and a Qualcom Gobi 2000  I could use  the Thinkpad GPS program to manage the GPS, and then my mapping and navigation programs would see the GPS as a Comm port and connect with no problems at all. Reading posts here, it seemed that a program called GPS Complete from turboirc.com would do the job; I downloaded and installed it, and it seemed like it worked once, but now it doesn't. What's the solution here? (I have a USB GPS, but I bought a top of the line laptop because I wanted built-in GPS capabilities.) Edit: The wireless WAN/Mobile Broadband is activated through Verizon Wireless and is functional. Wifi, Bluetooth, and other communication features all work properlyp Thanks! 





T510-4313 Win7 / 3GB / 128GB SSD / i5 / WWAN

Answer:GPS T540p w/Sierra Wireless EM7355

HiFirstly, I don't have win10 installed neither em7355 card, So, my words below are ... just the words, they might not help.1. What virtual device is your location app (apps?) using? Com port or sensor? 2. Do you see location sensor em7355 related in the Device Manager?3. I hope you are using GPSComplete app properly. Whether the second device (com port?) had appeared in the Device Manager?4. Is location feature, based on the em7355 card, enabled in the win10 settings menu?5. em7355 location features might depend on the drivers installation options, similar previous Gobi gererations. Navigate to the folder where the drivers package is extracted, with .msi installer inside. There should be .ini file with options for installer. Post its content here.6. I hope you know the 1st fix after wwan modem based on GPS sensor cold start needs a long time, 10...20 minuts and more, especially indoor

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Relevance 54.53%

I have finally managed to install the Sierra Wireless 5720 but Device Manager gives a Error 10 so what do I do





ThinkPad Twist S230U-OS-Windows 8.1 Pro 64-bitCPU-Intel Core i7 3517U @ 1.90GHz Ivy Bridge 22nm TechnologyRAM-8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)Motherboard-LENOVO 3347CTO (CPU Socket - U3E1)Graphics-Wide viewing angle & High density FlexView Display 1366x768 ([email protected]) Intel HD Graphics 4000 (Lenovo)Storage-298GB Seagate ST320LT007-9ZV142 (SATA) 22GB SanDisk SSD U100 24GB (SSD) 29GB SDHC Card (SCSI)Audio-Realtek High Definition Audio









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Answer:Sierra Wireless 5720 T500

Hi parmardilan,
 
Some folks with the same question have posted here: Fix Sierra Wireless MC5720 Device driver problem?
There is a link to "fix driver error" on that page as well that many folks have claims corrects the issue. Let me know if that works for you.
 
Best regards,
 
Ed
 
*Edit* the site is a Microsoft Gold Certified Partner site so it should have good information.





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Lenovo x61 with aircard. Run communication manage and it connects and receives IP. But the Network adapter keeps trying to "Identifying ...limited connectivity". Run ipconfig on the Sierra and get a 169........ IP. I have tried everything but it will not get an IP.  Any ideas????

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Yesterday I updated KB905866 along with a group of Microsoft Office updates and upon restart, my Sierra Wireless Air Card program crashes. I get a vague "Watcher has stopped working" Windows says that it is collecting information, but can't because there is no internet connection. So far I have:

Uninstalled and reinstalled the air card application
Uninstalled KB905866

I am running an sfc/scannow, although I am not sure how the information will assist me in fixing the problem. Here is the thread from another KB browser issue, dated in 2009:

Microsoft update KB905866 and internet connection

Hopefully someone can help me fix the problem. Thanks!

Answer:Sierra Wireless Watcher conflict with KB 905866

update: The scf scan came up empty..."Windows Resource Protection did not find any integrity violations"

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Dear All, Is it possible to help?I bought Lenovo X61, 7675-K2U, Windows XP with built in from Lenovo Verizon Sierra Wireless 1xEV-DO Network Adapter, Hardware version MC5725 with antenna and all other necessary things. I am using my Laptop in the Europe, actually in Latvia where are available such providers as: Tele2, Bite (partner of Vodafone), LMT (partner of Telia Sonera). I would like to use WWAN services in my country and I am going to understand that I must to change my current adapter to WWAN Sierra Wireless MC8775 HSDPA adapter. Is it right way and it helps and is it possible to change? Thank you and best regards,xAlexx 

Answer:WWAN - Sierra Wireless MC5725 Modem

Welcome to the forum! Yes, the WWAN card is replaceable, and you're on the right track for a proper replacement. Good luck. 

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Hi I have a Lenovo T410 from my work, and when I check Modems it says it has Sierra Wireless AirCard HSDPA Modem, but can't see this in network adaptors. How do I use this with my 3G data card? Thanks KB

Answer:Lenovo T410 Sierra Wireless Aircard and 3G SIM?

@KevB,Correct me if I am wrong but I don't think the Sierra WWAN card is supported on the ThinkPad, I can't seem to find the drivers for Sierra card when checking on the support site.Drivers for WWAN for T410 based on the Lenovo Support site are for the following modems.-Ericsson-HuaWei-Qualcomm-LeadcoreThe sim slot for the WWAN would be behind the battery. Remove the battery and you can see the slot with the plastic to pull the dummy sim card out. Note that even if there is no modem installed, there still would be a dummy slot there.

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Now that I have a new laptop running the "new and wonderful" Vista the Sierra wireless 555 Aird Card will not work, I know this is an older air card but it is the only one I can use an external antenae on, Telus. Can anyone help me?
 

Answer:Vista Driver for Sierra Wireless 555 Air Card

From all the searching i have done on this seems they are not going to support this card for vista. Sorry ed
 

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Cannot manage mobile broadband connections.Driver does not install any software.Heard that on win7 everything works fine.Need nelp please.How to make it work on win8?Thanks

Answer:T440 Win8.1 with Sierra Wireless EM 7345

What issue do you have exactly? Do you see your carrier name in VAN UI but can't to establish connection? Or do you try to change some network settings (LTE vs 3g) etc.? Or what?

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Configuration:X240 with Sierra Wireless EM7355 - Gobi 5000 with driver package V3.11.1310.3981Access Connection V6.21Windows 7 SP1 64BitWireless Provider Telus in Canada Problem I have is whenver I boot my system, the modem get "configured" with the following message"Configuring Mobile Broadband device" and goes form 1% to 100% (about 3 mins)Then the first itme I try to use the mobile boradband, it does the same thing.I am then able to use the internet connection.When I look at the speed, it says 21Mb connection. Help - Questrions:1. How do I get the system to not constantly configure the modem., I owuld think it would only need to do this once.2. Sometimes, I see speed of 42mb, not sure how/why I get the slower speed 95% of the time. This is very frustraitng since nobody wants to wait 5 mins before they can connect to the internet.

Answer:Sierra Wireless every boot "Configuring Mobile Bro...

I've been fighting with this, too. No answers yet.

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Hello,since a long time I am looking for a Sierra Wireless MC8780 embedded module for Thinkpad x61s series. Did not yet find any store world wide selling this item.Can anybody of you help me?Perhaps a seller in the US or elsewhere?Thank you!

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I have just taken delivery of a B50-30 All in One and it doesn't recognise my Telstra 4G Broadband Modem Device which plugs into a USB port and imports a Connection Manager which then initiates connection to the internet.. Although the machine makes  a tingle when the modem is plugged in (have tried all different USB ports) - this would seem to indicate that it recognises a new device - the Connection Manager icon doesn't pop up. The modem User Guide says it can be loaded manually by finding and clicking on the file "setup.exe". Couldn't find this file even though there is virtually nothing on this brand new computer. Any help appreciated.













Solved!

Go to Solution.

Answer:Sierra Wireless Broadband modem not detected

Hello,
 
does this Device appear in the Device-Manager?
Maybe there appear a new folder under "My Computer", when you plug in the Device, where the setup.exe is located.

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Hello, I am having issues with the EM7355 network card for Verizon Wireless. I have a sim card installed in my computer linked to an active service plan. Unfortunately I am having troubles getting this to work. My windows 10 pro connection manager says Cellular: No Service. I havent setup any API yet under the windows tool. Also, I noticed that the Lenovo activation software doesnt work as it cannot find a card. Windows does see the card and when I look at the details, it seems to be able to read the sim card as it popuates the phone number from the line.  Any help would be appreciated. Regards Richard

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I am trying to get the WWAN adapter built into my X61 to work with Ubuntu 8.04 Hardy here.As I don't have an application to control it (like Access Connection), I have turned off PIN to be able to steer it via a PPP dialer.I have established that the card is detected by the kernel and initialised with three ports, but no matter what I do, I cannot make it connect the PPP session.Here's the output from dmesg:[    3.817169] usb 4-1: new full speed USB device using uhci_hcd and address 3[    3.969022] ADDRCONF(NETDEV_UP): eth0: link is not ready[    3.989298] usb 4-1: configuration #1 chosen from 1 choice[    3.994036] sierra 4-1:1.0: Sierra USB modem (3 port) converter detected[    3.994759] usb 4-1: Sierra USB modem (3 port) converter now attached to ttyUSB0[    3.994803] usb 4-1: Sierra USB modem (3 port) converter now attached to ttyUSB1[    3.994846] usb 4-1: Sierra USB modem (3 port) converter now attached to ttyUSB2and the output from trying to dial with pppd:Dialing...Serial connection established.using channel 6Using interface ppp0Connect: ppp0 <--> /dev/ttyUSB0Warning - secret file /etc/ppp/pap-secrets has world and/or group accesssent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xe0cf92a> <pcomp> <accomp>]rcvd [LCP ConfReq id=0x10 <asyncmap 0x0> <auth chap MD5> <magic 0xf9343e> <pcomp> <accomp>]sent [LCP ConfNak ... Read more

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I just purchased a ThinkPad W500 that is cellular wireless ready.  I have an old ThinkPad T60 that has a Sierra Wireless cellular modem.  Can I use this device in the W500?  I understand I could get a SIM card for the W500 but if I can use the modem from the T60 machine I don't think I would have to activate a new account with Verizon.

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So far, after purchasing a BYOD (Bring Your Own Device) Page Plus Dual Sim Card, I have learned that only certain Sim Cards are compatible with the internal Sierra Wirless EM 7455 Wireless/Cellular modem of my P51.  Page Plus is not compatible.I want to get an inexpensive Prepaid BYOD Sim Card (month by month without automatic renewal)...any suggestions?After an unsuccessful activation attempt with Page Plus..(Which was convoluted an unintuitave) ...can anyone describe a successful activation with a BYOD prepaid Sim Card?...I have tried using theWindows 10 Wireless/Cellular App...Not compatible with my P51.The Internal Sierra Wireless EM 7455 Model is capable with 4G Wireless/Cellular connections with fall back to 3G when the signal isn't strong enough.  Visited my local Verizon Wireless Store and they just look at me funny when I say I want a prepaid Sim Card for my Lenovao Laptop.Thanks,Altoid666 





P51, 1535M Xeon, 512GB SSD x2,64GB DDR4 ECC, Nvidia M2200M, Win 10 Pro, 4K IPS , Intel vPro, Sierra EM7455, WWAN, Model 20 HH.T530,Core i7-3820QM,16GB Ram, Samsung 850 SSD 512 GB, Blutooth 4.0,Ultimate-N 6300, 15.6 FHD, Nvidia NVS 5400M., All software current.,Windows 10 Pro x64 , Office 2013 Professional

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I have a W520 and am looking to purchase a WWAN card.  I see that Sierra Wireless has the MC7750 card available (supports LTE, EV-DO and HSPA+).   Will the W520 support LTE, or am I just wasting my money getting a WWAN card with LTE support?

Answer:ThinkPad W520 and Sierra Wireless MC7750

The short answer: get the MC7750!Probably the biggest improvement isn't the raw download/upload speed of the unit, but rather the reduced network latencies. All the advertisements are only talking about the improvements in MBps, probably because it's the easiest thing to describe to people in 30 seconds or on a billboard. In reality MBps only matters if you are watching video, or downloading large files. Most of the delay time for other applications comes from the several hundred milliseconds it takes the computers to make a round trip communication. Each time you click something on the web, there are several rounds of communication which can add up. If your current connection has a 400ms delay (as mine does) it takes several seconds each time for anything to happen. Some better connections like HSPA are supposed to have about 100ms latency, but LTE is going to push that down to about 40ms.  Can you tell that I'm excited about getting LTE  I'm planning on getting the MC7750 as soon as Lenovo releases it. Unfortunately, every time I call in, I seem to be told that it's just a month or so away. I've been hearing that line for almost 4 months now. I was also told that I will be able to upgrade my existng x220, which had better be true otherwise I'm going to be royally pissed because I bought the system with that understanding.You may find my thread on the MC7750 for the x220 device interesting.http://forum.lenovo.com/t5/X-Series-ThinkPad-Laptops/Does-quot-Bro... Read more

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I have lenovo x240 with windows 8.1x64 operating systemrecently I have installed xn EM7355 modem for WAN support.After installation the driver system is trying to configure the mobile broadband driver and it fails at the point of 87% giving error 4 (Refer the attached screen shot).Does anyone have the same problem?  is there any solution for this thanks,waiting for a valuable reply  

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