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Trackpad / Touchpad stops after win10 upgrade

Question: Trackpad / Touchpad stops after win10 upgrade

Hi, Since i've upgraded my laptop (T440s) to win10 (fromwin8.2) the trackpad and the touchpad have been disabled. I've tried to downgrade my touchpad driver and it works approximately (just the click and the trackpad and i can't access to the configuration panel: ultranav). I've already tried to find the last driver on Lenovo website but it didn?t fix it. Is there a driver that works propely with win10 ? If not, is there another way to fix touch/trackpad? If not how can I force my computer to stay on the previous driver after reboot (win10 automatically update my drivers at each reboot)? Many thankstd

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Preferred Solution: Trackpad / Touchpad stops after win10 upgrade

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The trackpad and touchpad of my Yoga stops working: the cursor freezes and after a while disappears from screen. Once the cursor is gone it does not appear again, even after a clean reboot. I have tried to enable it via the Control Panel Mouse settings or Input section of ?Lenovo Settings? application but had no success.
The problem has happened several times so far, always after the laptop sleeps due to inactivity. The only way I have found so far to bring the trackpad and touchpad back is by going to the BIOS settings and restoring the default configurations (I have never changed the BIOS settings on this PC, so I can?t figure out why this solves momentarily the problem).
 
Any ideas on why this problem is happening, and how to solve it without messing with the BIOS settings?
 
This is becoming really annoying, it has happened three times since yesterday (10/23/15).
 
My BIOS version when this first happened was 1.26 (GQET46WW), my current BIOS version is 1.27 (GQET47WW). My laptop runs Windows 10 Pro (automatically updated from the Windows 8.1 version delivered with the laptop).
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
1/20/16 EDIT: Not a ThinkPad Product

Answer:Yoga - Trackpad and touchpad stops working

Hi jrojasledesma Can you post the model of you Thinkpad Yoga? You can try updating the mouse driver of your Thinkpad, but it is important to know the model to see if it has a ELAN, ALPS or Synaptics mouse. Regards

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HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working. I hade to use an external mouse, and even after all driver updates it still didn`t work. If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.  Anyone know what is causing this problem and/or how I can fix it?     //alex

Answer:X1 Carbon touchpad and trackpad stops working.

does the same problem manifest itself in the BIOS menu?have you tried doing all the updates through ThinkVantage System Update.

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I am experiencing an annoying problem - my trackpad stopped working. I have narrowed it down to a driver issue. Because if i uninstall the "Synaptics ThinkPad UltraNav"-driver the trackpad starts working. As soon I install it again it stops. I have tried rebooting and it's no difference. When the driver is installed I cannot even the "Mouse" dialog in control panel.  I have tried the latest drivers: 18.0.7.40 as well as the previous driver. Same result. I have downloaded the drivers through the website as well as with Lenovo support app.  My model is the new X1 Carbon, model: 20A7005UM5 not even 2 weeks old. It worked until yesterday. The only thing done since is the regular update by Windows 8.1. I even tried a system restore before the updates but now there is no difference.  I want to point out that, when driver is uninstalled, the trackpad works, but without all the functionality. Any suggestions would be very appreciated. Regards,Jan 

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Upgrade of Win7 HP laptop -- not usual failure code. Upgrade done through Windows Update (copy was reserved). Gets to 24%, restarts, bring up Recovery screen, fails with 0xc0000f -- a required device isn't connected.

Only one physical drive in the laptop -- works fine under Win7.

Have seen threads about problems with System Reserved being too small for Win10 (200MB for Win7 vs. 450MB for Win8). Tried shrinking C: and resizing System Reserved.

Repeats above problems -- plus, leaves laptop in weird mode with Win10 partially installed, a new Recovery partition, and nothing working (meaning, Win7 won't boot anymore).

Am now trying option of installing from DVD, after merging boot stuff into C: partition and removing System Reserved -- figuring that if Win10 requires a System Reserved partition, it knows how to create one the right size.

Anyone else run into this? Anyone know how to work around this problem? Please don't suggest a wipe and new install -- I've got too much on this laptop to spend hours hunting down CDs and product codes to have to reinstall everything from scratch.

Answer:Win10 upgrade stops at 24% fails with 0xc0000f

MBR or EFI

windows 10 uses 3 MBR and 4 UEFI partition

100MB system boot
16MB reserve (GPT only)
OS
450MB recovery

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Since downloading Windows 10 I have lost the page scrolling feature on my touchpad.

Does anyone know how to get it back?

Answer:Touchpad issue after WIN10 upgrade

Try uninstalling the touchpad driver from Control Panel, then run Windows Update to install the updated driver,

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I have a brand new S50-B-15F which I unboxed for first time today. I've updated OS to Win 10 but the trackpad stops working after initial boot up (though a USB mouse works fine). I've seen similar comments on this forum for a different S50 model (and referring I think to Elan driver) but unsure if this applies to my model. Could someone advise on the steps to fix this, keeping it as simple as possible!

Answer:Satellite S50-B - touchpad problem after Win10 upgrade

Originally Posted by TomWH


I have a brand new S50-B-15F which I unboxed for first time today. I've updated OS to Win 10 but the trackpad stops working after initial boot up (though a USB mouse works fine). I've seen similar comments on this forum for a different S50 model (and referring I think to Elan driver) but unsure if this applies to my model. Could someone advise on the steps to fix this, keeping it as simple as possible!



Followed Peter Shiels advice and problem seems to be solved!

https://forum.toshiba.eu/showthread....-to-Windows-10

Thanks

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Brand new Satellite L50-C03E laptop- touchpad doesn't work. Upgraded to Windows 10. Tried using all combinations of F5, FN & F5, swiping and checking settings and nothing works.

Answer:Satellite L50 - after Win10 upgrade touchpad doesn't work

I guess you can use the external USB mouse.
Connect it to the notebook and uninstall the old touchpad software / driver from the Windows 10 system. You should find it in Control Panel → Programs and Features.

After the touchpad driver has been removed, reboot the notebook and check for Win 10 updates.

It would be very interesting to know if this workaround would help you to get the touchpad working again.

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Installed the latest Win10 update on my T440s and now my Touchpad is not working. It appears to work when the driver is first loaded but fails within 1-2 seconds.OS: Win10 Home 1511 build 10586.122Touchpad driver: 19.0.17.27latest BIOS update installed whilst trying to fix issue. It appears drivers were downloaded as a part of the Win10 download. Presumably there are bugs in this version of the driver. Any idea how we can roll back to 19.0.17.2? That appears to work on similar machine config. When opening driver settings software, only pointer options are Trackpoint and Classic Trackpoint.The Touchpad settings appear to be greyed out. How about timings for a fix? It means all mouse movement must be via Trackpoint only. Not very good.  

Answer:T440S Touchpad disabled after Win10 1511 upgrade

Hi Ped,
 
Welcome to Lenovo Forums.
 
Some of the most common problems with touchpads are:

The touchpad starts and stops working or has never worked.
The touchpad is too sensitive, or it moves the cursor too fast.
The cursor sometimes jumps to another spot in a document or on the desktop.

 
Some of the most common causes of these problems are:

The touchpad has been enabled or disabled. The touchpad might have been mistakenly enabled or disabled. The touchpad can be enabled or disabled in several ways, including using keyboard shortcuts (key combinations on the keyboard), using Device Manager, or by using the touchpad settings in Control Panel.
The touchpad settings might be set incorrectly. Most touchpads have adjustable settings and these settings can make the touchpad function improperly if set incorrectly.
The sensitivity of the touchpad is set too high. If the sensitivity is set to high on the touchpad, any slight touch can cause the cursor to randomly jump to another location of the screen. To resolve this issue, lower the sensitivity setting of the touchpad using the touchpad settings.

 
Please try doing this below step:
 
Go to Control Panel, click Hardware and Sound, click Mouse then select Elan option. You can enable the features you need HTH
 
I hope the above information helps.
 
Regards,
Shashi
 
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Hi!
 
I just upgraded to Windows 10 and am having issues installing the Windows 10 version for the trackpad drivers.
 
In Windows 8.1 I had issues with the drivers not working, i.e. no Synaptics settings in the Mouse option under Control Panel. So in hopes of working around this issue I upgraded to Windows 10.
 
When I tried to install the Windows 10 version of the drivers i got the error "Can't match a correct device." and the driver install never initiated.
 
I have switched the motherboard of my Yoga 14 from the i7-motherboard to the i5-motherboard. The i7-motherboard worked perfectly with the trackpad drivers, but the i5-motherboard seems to have issues recognizing the trackpad.
 
Please inform me of what this issue may be caused by and if it can be corrected.
 
The driver installation file used is called "jfgj04ww" and downloaded from the Lenovo Yoga 14 support site.
 
Thank you in advance.
 
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity

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So I'm wondering how I can get the trackpad to behave the way it did in Win7, with scrolling being controlled by one finger on the side and bottom of the trackpad, instead of a 2 finger gesture in the center. It seems like I have all the settings set properly, however it hasn't changed. Am I missing something?

Answer:How do I change the trackpad settings in Win10?

You need to install a proper Windows 10 compatible driver for your trackpad.
Windows 7 drivers most likely won't work, Windows 8/8.1 drivers might work in some cases but might also behave erratically.

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So very recently I upgraded to windows 10 and I noticed that the trackad off button on the keyboard no longer turns off activity from the trackpad. Even though the icon pops up with the trackpad off image, the trackpad still functions perfectly. All other functionality buttons seem to be working; airplane sets me to airplane mode, project displays projection options, volume up and down work as espected, etc. It all seems to work except for the trackpad off button. I doubt it has something to do with the operating system. Maybe a driver problem?

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I've been cursing this trackpad for a couple months now as it regularly seems to completely freeze up (yes, even with the latest drivers). A reboot is the only thing that seems to get it back to life. No amount of banging, caressing, or sweet talk will bring it back. When it's frozen, I can still use the keyboard to pop open the mouse settings from the control panel. However, the Touchpad settings tab seems to disappear when the pad is frozen up. Reboot and all's well and the tab is back. At this point I'm starting to suspect the hardware as I've tweaked the software endlessly. Any ideas or recommendations for making this one crucial part of my t440s actually usable? I love everything else about this machine.  

Answer:T440s: trackpad just stops responding

Hi Scrittler,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that you are facing the issue with Touchpad not responding frequently on ThinkPad T440s.
 
I suggest you to check with updating chipset driver and power manger driver and check it once, is the issue still persists.
 
Below is the link to enter the downloads page and download updates accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
 
http://support.lenovo.com/en_US/downloads/default.page#
 
Hope this helps. Do post back if issue persists!
 
Best regards.

Hemanth Kumar






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As soon as I downgraded to Windows 10 my track pad stopped working properly, never had any issues on Windows 8. Tried changing settings, tried updating drivers, tried removing drivers and reinstalling. Nothing is working and the pain is when playing games my moves are now random due to not being able to control the number of clicks, sometimes 1, sometimes 20 and anywhere inbetween. Also opens several new tabs instead of one when I click once, and the same with closing tabs. Same with opening files, I can sometimes get one open, other times 5-10 open of the same file, it is so random when it works and doesn't. Any ideas?

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At several occasions now, my trackpad two-finger-scrolling stops functioning as it should after some time of using the system. It seems the gesture is still recognized, but it is handled incorrectly: rather than scrolling 'within' the selected window, the whole window seems to 'bounce' indicating I can't scroll any further. Scrolling with an external mouse works fine, as does scrolling with the touchscreen, as does moving the mouse to the scrollbar and click-dragging.
I have updated all latest drivers, except the BIOS which is on A06 since I do not want to upgrade it (yet) since the higher versions currently cause the screen's brightness to flicker. Unless this BIOS is known to address these issues (not listed in the details) I do not see a reason to upgrade it (again).
Worth noting is that this issue only seems to arise after some time of using the system (possibly after a few sleep sessions?).

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Hello there, I have this ThinkPad T440p where the trackpad mysteriously stops working after I put in in standby from the menu. However, it doesn't happen when it does go to standby by itself as per power management. Symptoms:When waken up from a manual standby, often the trackpad stop working. The mouse cursor doesn't move, and buttons are not active. Only the trackpoint can move the cursor, or an external mouse. The screen brightness buttons also stop working. In Device Manager, no peripheral is reported as malfunctioning, and even trying to switch settings in the Trackpad preference pane does not help. Why is this computer having such an annoying bug?

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Hi I'm using an Acer Aspire 5942, which I got about 5 days ago, It was all going fine until yesterday, when I was using the mouse it randomly stopped working, so I restarted my laptop and it worked fine, today the same thing has happened twice.
The little Synaptics icon in the taskbar shows that there is a finger on the trackpad, but plugging in a USB mouse works.

Answer:Laptop trackpad randomly stops working.

I've also just noticed that in "Devices and Printers" in the control panel, GEORGEOS-PC (my laptop) has an exclamation mark on it, saying needs troubleshooting.

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Hi 1) I just bought the Y580 online. The trackpad is terrible. - How do I make the right-side and bottom touch scrolling to work ? just like a normal laptop ?? - I changed the sensitivity settings and inspite of that the motion of the cursor is not uniform. When the right side of my finger is contact with it, the cursor stops moving a little and it is okay with the center of my finger.Do any of you experience this? If not, I need to get this looked into. I don't think the problem is with the software, it's just the material with which the trackpad is made, does not have a right coefficient of friction. - The two finger scrolling does not start. When I do the two finger scroll, the cursor change is seen almost 10 seconds later and even after that, it is almost impossible to scroll through my pages. Is that the case for everyone?  - The left/right click on the trackpad is noisy 2) Made the mistake a buying a lower resolution screen.How do I return this thing? When I talked to sales they are asking for a 15% "restocking" fee. That is terrible as well. I never should have gone with Lenovo.  

Answer:Y580 Trackpad (or Touchpad) Help

- Not sure if there is a right side and bottom touch scrolling, will test it tonight- not uniform? Means if you place your finger on the right side of the touchpad then move to the center compared to the center move to the left, the distance is different?- 2 finger scrolling not tested, will check it tonight- I am not sure how to help you with the touchpad being noisy when clicking. Do note that this is a 1 piece touchpad compared to the conventional touchpad with 2 buttons below which is different. Use double tap on touchpad to do a left click but right click is unavoidable. - low res screen... can check with sales if you can top-up for upgrade?hope this helps.

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MY FREINDS my problem withe trackpad it is do voice every where and i hope if some one help me how fix it without maybe withoute open back cover ( it is working perfect but this voice it is Annoying )pleas look the video http://tinypic.com/m/jgtdg0/3

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I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. Anyone suggestions what to do about it?Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. http://youtu.be/a4XyxWopbt8 The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.Any advise (besides; do not use it) is welcome. And apologies for my English  













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Answer:X220t trackpad/touchpad

Hi, timpel_800
 
From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.
 
Best of luck,
Adam





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I dunno if it's a touchpad or a trackpad I have but there was a program along with it called like Apoint or something that would run and allowed me to change the settings on the touchpad. I have looked and can find no other way of accessing the touchpad settings. Well the last time I remember it working was before I updated Windows Vista, well now the program no longer runs I had it set to disable the touchpad when an external mouse was detected and it no longer does that. I went into its folder located at C:\Program Files\DellTpad\Apoint.exe and double clicked it and nothing happened. It use to run at startup but no longer does and I checked and it is still set to run at startup but does not, any clues as to what is going on? I believe I am using Windows Vista Home Premium.
I managed to fix it by going to Device Manager in the control panel uninstalling Dell Touchpad and rebooting.

Answer:Alps Touchpad/trackpad

Congratulations!

And thanks for letting us know.

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Hello everyone,  I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Answer:Replacing Touchpad/Trackpad

Hi RegEdit1 , 
 
Welcome to the Community Forums.
 
As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.
 
Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.
Sending it over could be a good option in terms of hardware issue for full functionality check.
 
Regards

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Today my x201 has lost all trackpad and touch pad function.   Hard disk constantly running.   No restore points listed to help remove the problem.   Everything works okay in Safe Mode.   Rebooting several times has not helped. Could this be related to the Microsoft Bad KB.......69 update? I have not installed any new software recently. I can only use the pen to access menus.    How can I remove recent KB installations using just the pen? Hope someone can help me soon Update:   I have managed to remove the bad MS update but to improvement.   Next I added a new user (also set as administrator) and the trackpad and touch pad function is now working normally but only with the new user account. Would someone tell me if I can remove my own Administrator Account and what effect this will have,  i.e. what data might I lose?   Can I save data and reinstall it to a new account?













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Answer:Trackpad and touchpad not working

Hi Beemer,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that trackpad and touchpad is not working properly in your Lenovo ThinkPad X201.
 
Since the devices work fine in safe mode, probably a corrupted driver is causing the issue. Go to control panel -> Device manager, uninstall the drivers listed under Mice and other pointing devices. Restart the system and let Windows install the generic drivers for the device. Check if the trackpad and touchpad works fine now. Later, you may download the drivers from Lenovo Support page and install them. If you have any difficulties in finding the driver, please share the MTM number of your device.
 
Click here to understand how to transfer files and settings from one user account to another with administrator rights.
 
Hope this helps!
 
Best regards,
Mithun.





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Hello all Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found. Do you have any idea what could have caused this problem? Thank you very much!

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"HP Pavilion dv6-2157wm Entertainment Notebook PC"

Here's the list of things I've tried and I'm not sure what else to do:
sfc /scannow
chkdsk C: /f
Updated the BIOS
Uninstalled Synaptics driver, re-installed newest version
Uninstalled Synaptics driver, tried letting Windows Update install driver
Generic USB drivers are not allowed to be turned off to save power
"Hard Reset," unplugging A/C and battery and holding power button for 30 seconds
Tried safe mode; no avail
Looked for FN keys to turn it on/off, there are none
Tried pressing the button above the trackpad to turn it on/off; light just stays white
Here's a picture of the light:

I don't know what else to do. I've been told to try to take the hard drive out and look under it, there could be a loose wire that attaches to the back of the trackpad. But before I dive into taking the computer apart, I just wanted to eliminate all of my options. Maybe there's something I'm missing that someone else will be able to point out with no issue.

Here's a picture of the Mouse > Synaptics tab:
...actually as I'm typing this, for the first time, I received an error saying, "Unable to connect to the Synaptics Pointing Device Driver, Do you want to uninstall the driver now?" (That's the first time this has happened.)

Here's a picture of device manager:

There are no errors/exclamation points.

Answer:HP Pavilion Dv6 trackpad stops working, not in device manager

Hi there ... Welcome to Seven Forums .. I am sure you have come to the conclusion this is a Hardware fault .. The light above the trackpad .. Is the clue you should be able to switch it on and off .. You should be able to find Instruction online to help you Install a new one ..Or maybe as you state could just be a loose wire ..

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I installed Windows 10 and the touchpad is not working and I tried to install two different drivers (one from Lenovo site and one from Synaptics) and when I try to install, they both say that the touchpad doesn't even exist.  So it's not installing the driver and I'm having to use external mouse for now. Is anyone else having this problem and what is a solution?  Thank you.













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Answer:S21e-20 trackpad stops working after installing Windows 10

I have the same issue and so far, I could not find any work around either.

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Hiya I bought an Aspire E15 laptop and the trackpad on it is most unusual.  If I put my finger on and move the pointer around and around the pointer will suddenly stop moving after afew seconds and won't work again unless I remove my finger from the pad and start again.  Sometimes it takes three or four attempts to make it work again.  It also seems a comple gamble as to whether I can drag a scrollbar.   What information do you need from me to help diagnose the problem please?  Thank you!

Answer:Aspire E15 Trackpad issue - stops working intermit...

I am not sure what E15 you have but I will go by one I know or think I know anyway.. Aspire ES1-512-C1W0 as called a E15 If you go to the Acer page for Drivers and what not maybe it could be as easy as installing a new driver... Have you tried the update of the driver off Acers website? Also what Version of Windows are you using now? If it was a problem when you first got the Laptop and you tried to restore the software ot update the drivers and it didnt work right I would have taken it back for a replacement...  If you are having an issue with your Trackpad after you have updated to Windows 10, They do have for this model anyway Windows 10 drivers. http://us.acer.com/ac/en/US/content/drivers/5611;-;Aspire%20ES1-512  It could be just needing a new or good driver... I am not sure and I can't say that I have had any issue with the E15 other then some normal that a restart solves.  James

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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Hi Lenovo & all, I use the trackpoint most of the time, but recently after updating the drivers for a number of times from Lenovo update manager I found out that the touchpad on my T60 is not working right. Symptom is that whenever my T60 is tilted forward or backward (i.e. not sitting horizontally flat), then there will be great difficult trying to control the pointer with the touchpad (not responding, etc). Did somebody encounter similar problem?

Answer:Weird Touchpad / TrackPad problem on T60

I found that the problem can be due to the palm rest region being pressed down my my palm:If I press the palm region up on the edge (as it flex a little bit when I use force), then the touchpad works fine even when the laptop is tilted. However, when I stop pressing up on the edge, especially after I have put my palms onto the palm rest to type again, then the touchpad stop behaving normally again It is a design fault of T60, or is it just my T60? Can I have it fixed?

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Dell,
Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.



 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  
Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.
Reference:
 The Touch Bar on MacBook Pro.
This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055
 - voxmu

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version 15.3.2.0. Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan





--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

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Scrolling in chrome is giving me a headache.  And I can't for the life of me find the touchpad settings for my new Yoga 910.  I searched both the control panel and metro settings with no luck.  I even went into the device manager and no touchpad to be found.  Usually there's a tab in the mouse properties but for some odd reason it doesn't exist on this computer.  Any direction would be much appreciated.  

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Hi all,  Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad.  For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable.  This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained.  Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad? 

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Guys I see hundreds of posts on this old and aggravating topic with totally guesswork "answers" from Microsoft, help forums, including this one. There has to be an answer, right?

BTW this seems common on all types of laptops irrespective of make. I have tried this with both the vendor [lenovo] driver and with standard MS provided "mouse" driver. No diff in this regard though the packages are very different [lenovo very complex]
Also, this is a new phenomenon on this particular unit. In the past, no issues. Windows power-plan update?

as title says. Use laptop. Leave laptop [plugged in or not does not matter]. Return to use laptop after hours. Laptop awakes by normal means but no touchpad/trackpad etc function. Logoff, logon, still no touchpad cursor movement [frozen in centered position].

There is no Power Plan setting for "mouse" or touchpad or trackpad.
There is no Advanced Tab in Device Manager for same
There is no sleep/power/etc settings anywhere in Device Manager for same
There is no Windows error related to the problem
Full reboot required to gain coherency

Something in Power Mgmt, I guess, is offing the touchpad but the parameter is not obvious.

Someone somewhere knows this answer, right??

Answer:Touchpad Trackpad inoperable after sleep

Other then the button to disable the trackpad being somehow accidentally pushed, A lot of the times this problem is reported, And I keep going through all the options. If you have done all the fixes, the problem is most likely with the touchpad itself on the laptop. It is usually a hardware issue. I would call the laptop company and go through their troubleshooting steps (even though forums usually cover all those angles well). But it is usually hardware if all the fixes that are suggested are applied.

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The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

Answer:Please fix the XPS 13 (2015) 9343 touchpad / trackpad

jamesau
The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

I just got this laptop today and immediately noticed the same exact thing.  It's driving me nuts and really creating problems navigating.  I am really hoping this can be fixed with a software update and it's not hardware related.  I'm also wondering if this is just a flaw on certain units or all of them act like this.

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Hello, I posted as a part of another thread before but decided to make my own thread for this. I have lost my lenovo partition and reinstalled windows 10 on a fresh install.  This has resulted in my trackpad being rendered unfunctional. I have tried all sorts of drivers to try and get it working but alas nothing has worked. I contacted the live support and they just told me to install the Lenovo companion and give that a go with the drivers from that, but it did nothing to help and ended up downloading the same drivers I tried before.   I have the same issues in Ubuntu also and there is no activity when it comes to the pad, the buttons dont work nor does the motion.  I have looked around on the internet and found next to no solutions for the problem I have.    On my device manager I have however one single unknown device, which I have tried to install drivers onto and that doesnt work also, so I have no idea what that could be.   I would like any advice at this point becuase its driving me mad and I am unable to return the laptop due to being currently in another country.   Thanks in advance.

Answer:Ideapad 320-15AST, touchpad/trackpad unfunctional

Try the F6 button, it worked for me!

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Hello. I wonder if there are any solutions for the following problem I am having with my touchpad. The touchpad mouse is extremly glitchy Please help, as this is a really basic requirement for any touchpad. I am currently a little disappointed as this is the most expensive laptop i have ever purchased. The touchpad/ imagepad has many functions, but the simple ability to be unable to point to exactly where you need to 20% of the time, is making this almost unusable. Notebook details: HP Envy 17 - Windows 7 - Model - 17-3270NR I look forward to your help guys! Thank you.

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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I recently got this new Thinkpad T460p and installed Windows and Ubuntu in dual boot. Even after 3 Days there was no error. But today I noticed a quite annoying behaviour. When I boot into Windows (Start up --> Grub, select Windows Loader --> Windows 10 starts) there appears the loading cycle (those white points) and for a short moment, even before the locked Windows screen appears, I can see the cursor. But immediately after that (when the locked home screen appears) the laptop won't recognize any input via touchpad, buttons or trackpad andthere won't appear a cursor at all. I need to login and wait for about a minute (Whatever I do, the laptop won't recognize anything but the normal keyboard), thats the moment in which my Laptop realizes that there are more possibilities to input data then just the keyboard and recognizes everything (touchpad, buttons and trackpad).I already deinstalled the synaptic driver and reinstalled the latest update and even tried the one before that one just to be sure. Nothing fixed my problem yet.PS.: When I start into Ubuntu there is no Problem at all.PPS.: When I started into Windows a day ago It worked fine as well.

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Hi, I just unpacked and set up my new computer (u310) last night.  Both last night and today I have had some issues where the two-finger scroll on the function just randomly stops working.  It seems to work again after rebooting.  Does anyone know how to fix this?  Thanks!

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Hello all, 3 days ago, on June 14, the touchpad on my Twist s230u stopped working. No apparent reason for this (tried to undo windows updates / system restore but did not help). The trackpad is not working also. Another thing - when the computer does a full shutdown and restart from the beginning (i.e. with the possibility of accessing the BIOS with Enter at the first screen), the keyboard is not working. I have to power the computer down once more and restart it. I'm running Windows 8.1, 64 bit. I tried to reinstall the new synaptic drivers but it did not help. Thank you in advance for your ansers. Cy

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Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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I recently got the Ideapad S400 touch, and for the most part it works fine. However, the trackpad often becomes erratic, and the most annoying thing it does is randomly stop its scrolling feature (two fingers on the trackpad to scroll). Usually if I restart the computer, it works again, but I'd like to find a better solution. Any ideas? 

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Dear Community, Both me and a friend of mine have Lenovo W540s.  Everything was working perfectly fine with all of our hardware, until today.  A BIOS update came out and installed correctly on both of our machines.  After this update both of our UltraNAV features on the trackpad are all dead.  After that first restart a message appeared "finding new hardware" and it found a generic mouse on the laptop.  Now when I try to re-install the UltraNav drivers, it says no hardware found.  I tried both the drivers on Lenovo.com and the manufacture's website all with no luck. Does anyone have any ideas on how to fix our UltraNav pads?   Thank you!-Frank





-Frank C.W540 | i7-4930MX | 16GB RAM | Quadro K2100M | RAID 0 Dual 512 SSD









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Answer:UltraNav Trackpad stops working after newest BIOS update 12-05-2014

Hi, for some reason Touchpad and Trackpad stop working suddenly.It looks like this:1. First all works fine.2. Then only mouse movement works. Taps and clicks do not work.3. Later on move movement stops working too. Reboot does not help. Removing battery does not help. But.If I disable Trackpad and Tachpad in BIOS.Then Save BIOS SettingsReboot into BIOS again.Enable Trackpad and Tachpad in BIOS back.Boot to Windows. Touchpad works ok.  This laptop is new - in period when different defects not detected at the factory - start to appear, so I am not really surprised. But couple weeks ago I updated BIOS via Lenovo System Update. And I kind of remember the problem did not manifest before BIOS update. Today I've updated BIOS from file without checking aht version I was running. Now it's 2.16 and problem is there. I personally think it is just faulty hardware and BIOS update was just a coinsidence.Now more details.Both Windows 8.1 and Linux are affected.Just reinstalled W8.1 with update.'PS/2 Mouse driver' is present in Device Manager and Windows does not show any problems.(Same if UltraNav driver is installed).Problem is still there if I remove Microsoft wireless mouse receiver from USB.All Windows Update updates.Nearly all Lenovo updates, even tried to install FIngerPrint software.  Is it a known issue? Is the only way is to go to Lenovo service for physical repair? Maybe I just need to revert to some older BIOS version??? ... Read more

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i upgraded my windows 7 pc to the windows 10 tech preview a while back but now im confused on how to upgrade to the offical windows 10 tomorrow. id rather have the official product then continue being part of the insider program.

Answer:how to upgrade win10 tech preview (original win7) to offical win10

Might want to read this thread:http://forums.windowscentral.com/win...dows-10-a.html

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I have repeatedly encountered a failures in trying to upgrade Win 10 from 10240 version to the current 14393 version.1. I used the Windows10Upgrade28084.exe program - failed.2. I used the MediaCreationTool to download the iso and create a bootable DVD for upgrade - failed.3. Created virtual drive for the iso to upgrade - failed.The normal Windows Update function appears to work properly - I get windows and other updates on the usual time basis.The relevant files for diagnosing what went wrong seem to be:A. The $WINDOWS.~BT\Sources\Panther\setupact.logB. The $WINDOWS.~BT\Sources\Panther\setuperr.logC. There are also small files with these same names in the $WINDOWS.~WS\Sources\Panther folder (i.e., another setupact.log and setuperr.log)================================================Here is the file $WINDOWS.~BT\Sources\Panther\setupact.log:2016-08-31 12:59:32, Info SP CSetupPlatform::Initialize: Setup log starts:2016-08-31 12:59:32, Info SP Host system information:VM: NOFirmware type: UEFIManufacturer: HPModel : 860-180stBIOS name : A0.14BIOS version : A0.14BIOS release date : 20160606000000.000000+000Total memory : 34359738368Number of physical CPUs : 1Number of logical CPUs : 8Processor manufacturer : GenuineIntelProcessor name : Intel(R) Core(TM) i7-6700 CPU @ 3.40GHzProcessor caption : Intel64 Family 6 Model 94 Stepping 3Processor architecture : x64Processor clock : 34082016-08-31 12:59:32, Info SPVerifyFootprint: Starting verification of footprint section Footprint.Basic... Read more

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I've tried everything. No one had ever had this problem, except me. Searching online and Youtube proved to be no help. I beg all of you who have experience with issues like this to please read.

When I first brought my laptop (ASUS Q304UA) , it was perfectly fine and no problems. However, up until 7 months into using it, the trackpad suddenly became unresponsive out of no where. It would jump around and fly everywhere when using it. The multi touch gestures would make the screen go crazy and do all sorts of zooms, multitasking, etc when just trying to scroll down. It was definitely unusable.

This prompted me to RMA it to ASUS, which took them one month to repair it. They had apparently replaced only the hard drive claiming it was a "bad sector" or whatever... Upon several hours of use after repairs, the problem was back.

I then RMA'd it a second time which made them replace the motherboard and trackpad. Unfortunately, the problem did come back, except it took a little longer (5 days/ 1week).

Now I know that this is NOT hardware because I encountered that restarts, restores, etc all solve the problem temporarily and then comes back. When messing with programs and devices, I feel the mouse gets a little better for a couple minutes but then resumes to its terrible and erratic behavior, rendering my laptop COMPLETELY useless.

I cannot do ANYTHING with this trackpad as it constantly jumps around and teleport making it EXTREMELY difficult to click on the ... Read more

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Hi I have an X100e (dual core turion ybased) which appears to have developed a problem with the left most key at the foot of the touchpad. Specifically, it has developed an annoying clicking sound periodically when in use. I believe the click may be something to do with a bar that may be sitting under the key to ensure that the whole key moves parallel to the keyboard when pressed (much like other wide keys such as the space bar, the shift or enter kes). What I would like to know is whether there is a way to reseat the key to resolve the clicking sound or whether rectification of the problem lies in returning the product to a service centre for the palm rest (part code: 60Y5284) to be changed. Roger

Answer:X100e Touchpad / Trackpad button sticking / clicking

Roger- I just discovered a similar clicking/sticking problem for the "m" key on my x200s.  Did you ever find a solution to your problem? Thanks. Greg

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I have two issues and would appreciate any help.  In a nutshell: Bluetooth module is in place, but doesn't appear in Device Manager. What is the part no. for the cable that connects the bluetooth module?Touchpad/trackpad stopped working after disconnecting/reconnecting its ribbon cable (while checking the bluetooth module) - I can see the little gold fingers at the motherboard end are now messed up. What is the part no. for this trackpad ribbon cable?In more detail:1) On my T430S I replaced the bluetooth daughter board because I thought it might be faulty - but I can still not see any bluetooth hardware in device manager, and no driver installation seems to get it to show. Can someone please tell me the part no. of the ribbon cable and small board 'Bluetooth Wireless Radio Switch FPC' (see https://support.lenovo.com/au/en/documents/pd023563).2) After messing around with the bluetooth module (see above), thetrackpad/touchpad and trackpoint no longer work. I can see now that the ribbon cable's small gold fingers are damaged (the cable poking straight up from the trackpad and connecting to the motherboard. This is the more serious problem - but I can't work out what the part number is for this ribbon cable. My keyboard bezel does not have a fingerprint reader.Thank-you again for any help

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

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Following some extremely helpful posts here, I've succeeded in installing Windows 7 Home Premium 64-bit on my HP Pavilion 15-n228us. I can't figure out how to adjust any settings on the touch pad / track pad, however. It's overly sensitive right now and interferes with typing. I assume I'm missing a driver that will enable me to control it?













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Answer:Touchpad / trackpad drivers for Windows 7 64 Home Premium on...

Look in Control Panel, change View by: Small icons at top right. Now you should see Synaptics icon.Open it to configure Synaptics. If you don't have Synaptics or don't have settings needed, try this Synaptics driver: http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64969.exe

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Just got the Yoga Pro 2 this week. I'm noticing a small movement in my clickpad (or whatever its calls) when I lightly tap on it. It feels like there is a 2 to 3 millimeter pocket of space under it before it provides resistance for the actual click motion. If you take your finger and just lightly tap your finger on the touchpad do you hear and feel a slight vibration, like it might be loose? I know it has to move downwards motion to activate the mouse click buttons, but I feel like there is movement in the pad before I get resitance for the click motion. I'm wondering if this is the design or I just got a slightly off designed one. Does it feel solid on your Yoga Pro 2? 

Answer:Yoga 2 Pro Clickpad Touchpad Trackpad movement and vibrations

I had the same problem with mine.  Every time I'd just lightly tap the pad in order to "click", I'd actually hear a click.  Very annoying.  Some odd movement under the pad that just didn't seem right. I ended up exchanging it at Best Buy (where I bought it).  The best buy guy tried to claim it was normal, but didn't mind at all when I insisted that I wanted to exchange.  The replacement has no issues.

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I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

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I could really use some help with this. I've searched all over the net and there isn't a real solution to this. Most threads are closed or never answered. I have a Dell Vostro 1510 and everything works fine but when doing things fast or under high cpu load my trackpad locks up for a second and if I try to keep using it it will trail slowly until I stop for a second then go and it works again. Something is temporarily locking it up and it can be very annoying during some things.

It is a Synaptics PS/2 Port TouchPad. Using "device driver update" produced no new hardware that matched better than what I have currently. The funny thing I noticed is the device drivers for my model on Dell doesn't match what I have..

http://goo.gl/9Cc53

None of those 3 under Keyboard/Mouse match what I have. Or do they? I matched the synaptic version and it didn't match anything there. Here is a list of my shipped system specs:

System Summary

Service Tag: 8NWXPJ1 Change Service Tag
System Type: Vostro Notebook 1510
Ship Date: 6/13/2009
Country: United States
Quantity Parts # Part Description

1 F926D Processor, T5670, 1.8, 2MB, 2C Core Merom, M0
1 C158J KIT..., DOCUMENTATION..., SERI/WSI, ENGLAND/ENGLISH..., DAO/BCC
1 UY685 Cord, Power, 125V, 2.5A, 1M, C5 Dual, United States
0 01323 INFORMATION..., NO ITEM
1 F723F GUIDE..., 1510/11, VOSN, ENGLAND/ENGLISH...
1 J483C Keyboard, 84, EN-US, Single Pointing, TS S/M
1 G565C Assembly, Compact Disk Read Write/Digital Vide... Read more

Answer:Vostro 1510 Touchpad/Trackpad Freezes Randomly

Ran the Dell diagnostics and using the symptom tree I ran the 2 tests that fit this issue (I guess it's a real common problem for it to be standard in the system tree) and it didn't detect any errors/issues. All passed. By the way, to clarify what I meant by High CPU Load I was speaking of the cylinder light on the keyboard dash. I think that's actually for the HDD not CPU. So again it seems to happen when the hdd is already under load.
 

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Hi all,

I've basically spent the whole day looking for a solution (which I still don't think I have), so figured I'd try my luck here.

The trackpad/touchpad (mouse cursor) on the Dell XPS 13 (9343) will randomly freeze-up, stop scrolling, stop being able to mouse click, start randomly resizing/scrolling or will cease to do anything at all after a while. This is a known issue apparently and commonly experienced by most owners.

Does anyone know of an actual solution for this? Dell released a firmware update that supposedly addressed the issue however unfortunately mine started doing it again today to the point where I had to literally power the machine off and reboot.

From what I've read here:

YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. Windows 8/10 need apply. Scrolling in Chrome mirrors that of Edge. Now THIS is Precision. Scrolling you're actually used to seeing on a laptop. : Dell

It sounds like my next move might be to try installing the windows 10 PS/2 generic driver from Synaptics?

Any advice/help on this would be greatly appreciated! I can't really find any solutions or updates past 2015..

Between this and trying to update my sound driver, I'm losing my hair, FAST.

Answer:Dell XPS 13 (9343) touchpad/trackpad mouse issue help

anyone?

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The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
In this post someone found a firmware Dell for XPS13, Is there something similar for 5559?
Thank Very Much

Answer:Problem in 5559 (series 5000) touchpad / trackpad

You can update the System Setup(BIOS)and see if that make an difference. Please click on the link below:
https://youtu.be/mWn9YfxtYBo

Just making sure I'm reading your post correctly, you do have the precision touchpad on the Inspiron 5559 ? Correct ? If you don't know for sure, go to device manager, stroll down to "Mice And Other Pointed Devices, and then expand it. Hopefully, you'll see touchpad driver.

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Hello all,

I unboxed this laptop today and the touchpad does not respond very well often requiring a few seconds of "wiggling" before it will work. It is also quite jumpy.

I have tried changing various settings including the sensitivity and the plam prevention, but to no avail.

I have tried this with multiple operating systems, including launching directly from a disc, and the problem persists.

Has anyone else had this experience, or any advice to share regarding this matter?

Thank you all very much for your time.

Answer:Qosmio X870-119 - Trackpad/Touchpad is extremely unresponsive

Hello,

I, too, have just unboxed a Qosmio X870-119 and have the same problem with the touchpad.

I noticed that the "unresponsiveness" happens most often when I leave the touchpad idle and untouched for a few seconds. When I do that, it then takes a couple seconds of wiggling for the cursor to start moving.

I've also toyed with all the options in the provided software, but to no avail. Maybe there's a fault with the driver ?

Thanks in advance for any help with this matter.

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This has been a problem that I've been having since the original trackpad driver Lenovo put out when Windows 10 was officially released.  I've seen other people mention they have the same problem, but there's still no solution.  Problem: After the Yoga S1 goes to sleep or hibernates, the trackpad doesn't work.  The cursor doesn't show up on the screen until I move the TrackPoint or if I have an external mouse connected.  The only thing thing functional is the trackpoint and physically pushing the trackpad for right and left click.  Gestures, tap to click, etc. do not work.  The problem has been consistent with every driver version up to and including the latest 19.0.17.2 that Lenovo put out on 9/7.   The only way to get the trackpad working again is to uninstall the synaptics driver, reboot, reinstall driver, reboot again.  Probem returns after waking up the computer after going to sleep or hibernate.   I'm forced to use driver version 19.0.19.1 directly from synaptics.  The trackpad works perfectly, but the right and middle buttons (at the top of the trackpad) for the trackpoint do not work since it's just a generic driver.   Lenovo has put out at least two new drivers since this problem has popped up  and others have complained about it on this forum and still hasn't been fixed.   

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Product: HP Spectre x360Product #: L0Q59UA#ABL Hi, I'm having a problem with the touchpad's sensitivity and responsiveness. My father bought me this laptop a week or two ago and it's been great. By far the best laptop I've had thus far, but now it is having a major issue with the touchpad. I've scoured and googled this problem and these forums and found similar things but all the solutions offered were ineffective and I'm also having some problems I didn't see reported about. The touchpad was fine at first, and whenever I restart the laptop, it's fine and works as intended. However, a few minutes into use, if that, it starts to act up. By this, I mean the following: The cursor does not go where I intend itIt's laggyLeft click results in that omni-directional scrolling icon and trying to move the mouse means scrolling/moving the page.Right click moves off to the side and is generally weird and cannot click accurately.I can no longer soft tap to click/select something.The mouse moves on its own. As I was typing this, it tried to select/move/edit stuff. It's very erratic and makes typing or clicking or selecting very difficult.The page scrolls down on its own.I'm starting to think my laptop is haunted.There's more I can't think of right now, so I might edit the original post/comment with more info or make a subsequent post in this thread. I've tried to clean the touchpad with a lightly wetted towel (to get rid of any oil finger stains or whatever), and follow... Read more

Answer:HP Spectre x360 Touchpad/Trackpad issue (Erratic + Unrespons...

Hello adamartsy,Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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I am also having same experience with my HP Spectre Laptop puchased few weeks agao. Please post the solution on teh forum so that all can benefit. Thansk

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I am running the latest build of Windows 10 (build 10240).

Now that release date is coming driver updates are arriving for my laptop (Acer ES1-111M). One of which is for the Synaptics touchpad. When I apply this driver and restart my laptop the trackpad no longer works and the new driver has an error in Device Manager and cannot start.

This device cannot start (error code 10)

The specified request is not a valid operation for the target device.

If I try to update the driver it says the latest version is installed. I have to rollback the driver to the previous one supplied by Microsoft and the trackpad works again, However the entire process repeats when the Synaptics trackpad update is automatically installed again by Windows Update.

Does anyone know how to solve this?

Thanks.

Answer:Latest updated Synaptics touchpad driver kills my trackpad - help!

Hi,
same issue with me. At each reboot, I have conflict with an IBM driver for my synaptics touchpad.
Any solution ?

best

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 













Solved!

Go to Solution.

Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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MAJOR EDIT 2015-08-02 I am grateful for the folks that have posted here to correct my outdated views of how Win10 is activated and stored. My age is showing and what used to be the way I remembered how MS protected its OS from being misused and how it can remember that my computer has a valid license has changed a LOT since the days of Win95 and XP. I will highlight the changes but leave my mistakes for others to comment on.

The confusion that most people are having is what they are getting with the Win10 upgrade. Too many people are assuming that MS is giving away free copies of retail Windows 10. That is simply not the case. MS is letting Win8.1 users patch their Win8.1 computer to make it run a a copy of Win10 with very limited rights. If you want all the rights that a retail version has, you need to BUY a copy of the full retail Win10 Pro product. Don't confuse the two, they are different in what you can do with them. EDIT This statement is simply wrong. If you start with retail, you end up with Retail Win10. If you start with OEM, you end up with OEM Win10. End EDIT From another of my posts:

Think of the Win10 upgrade as simply an update patch on top of Windows 8.1 to make it look like Win10. Lets call it Win8.1++. Don't think of it as a completely new install of Win10 because it isn't (EDIT Ay-yi-yi. I really blew this part. In fact it is the same as the retail version of Win10 if you started with the retail version of your old OS, OEM has the same restrictions... Read more

Answer:Win10 upgrade and a retail purchase of Win10 Pro- not the same.

Lolwut?!

Utter twaddle, congrats.

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Hi guys, I am trying to maintain my doughter's school aptop but encountered something exceding my limited expertise. Since about 10 days the touchpad, buttons and the red thingie stopped working. I have read all the forum issues, uninstalled the drivers and re-installed new ones (first through the lenovo sulotion centre, then the synaptics generic version). About 6 times now. That didn't work. It says "component not present, not working correctly or divers not fully installed, error 24" (translation from Dutch, probably used some incorrect terms).Running windows 10 on this t420. All worked fine untill this happened. I saw that some new mouse drivers have been installed around the day of malfunction but can't find how or where to remove those (still getting used to this windows 10).Any suggestions? 

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

So far, there's just 2 of us with trackpoint / touchpad problems as a result of installing Windows 10.  My post:  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T420-Win-10-Pro-Ultra-Nav-19-00-12-61-Tr... I've combed through this forum and have no one else reporting these same issues; most are reporting that left and right click buttons are working, but the middle button did not work.  In my case, it was the opposite; the middle button scrolled (albeit very choppy), and the left / right buttons were dead.for my Trackpoint.  It's not a hardware issue, as all buttons function as normal in Win 7, but upon installation of Win 10, the buttons do not work.  I went so far as to do a clean install of Win 10 to ensure there were no conflicts between Win 10 and any leftover Win 7 system files, only to end up with the same old left and right button problems. So until the Ultra Nav drivers to enable full functionality of trackpoint / touchpad device, the only solution is to use a physical mouse or revert back to your prior operating system.    

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So I have had a very... VERY... irritating problem with my Thinkpad. For the first 6 or so months I had the laptop it worked fine. Then, the left click on the touchpad was functioning like the right click (bringing up a menu).  I immediately disabled the touchpad and then used the trackpad right and left clicks which worked perfectly. After another 4 or 5 months, those buttons stopped working altogether. I could still use the touchpad to move the arrow, but I couldn't click on anything. I bought an external USB mouse and that worked fine for another 2 months. Then for a few weeks, it would work on and off. I'd have to wiggle it around in the USB ports to get the laptop to recognize it. (it had nothing to do with the ports... there were 3 of them and they all worked fine). Then it stopped working completely, AND, my laptop refuses to acknowledge ANY USB I plug in.  I have run out of options now. I can't even install anything, download any files from lenovo website. I can't do anything. Does anyone know if it is still salvageable? Has anyone had the same problem? The lenovo digitizer for tablets.... would that work for this thinkpad? (sorry... not as tech savvy as the rest of you) Thanks a bunch,Amanda

Answer:Lenovo Thinkpad T420 trackpad and touchpad right/left click stopped working

Go into the BIOS (press F1 during the initial bootup) menu then go into CONFIG -> Keyboard/Mouse -> Disable both the TrackPoint and Touch Pad -> press F10 to save and exit.

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Good evening, Every now and then, after using the laptop for a while, or getting it from sleep mode, the touchpad simply quits working as it should. Clicking by simply tapping the pad stops working, and clicking by really pushing in the trackpad itself will only activate either right or left click. Sometimes it even quits working at all. After rebooting the device the issues will be over, which makes me think it is some sort of a software issue. Also every now and then, while working in my student room, my laptop loses its internet connection. While there are many Wi-Fi signals in my student room-complex, it can't detect any of them. Then, after waiting for some time and rebooting the device once or twice, the connection will get restored, and all the other signals are back as well. Both issues aren't very huge, yet very annoying when working on a paper or so. Especially since I bought the laptop a little longer then two months ago, assuming due to it's price and the ThinkPad?s reputation (being able to stop a bullet and yet still work) this is a huge disappointment Anyone who has a solution for me for either one of these problems?Thanks!  

Answer:Lenovo W540 randomly loses Wifi connections and its trackpad/touchpad often doesn't work

I have also noticed some wifi problems on the W540. I have the Intel AC7260, and occassionally, it stops working - reporting a driver problem. When this happens, it is not working at all and cannot scan for available wifi networks - exactly like you report. However, if I do a quick uninstall and scan for hardware changes within device manager, normal operation is restored, without having to reboot repeatedly. After a while, it will stop working again - this is not too frequent, however. I assume it is a dirver problem.

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When scrolling with the index finger on my right hand I will regularly hover over and lightly touch the left button with my left index finger in anticipation of the link/button/text box etc that I am about to click on. I have always done this an never encoutered any issues on the numerous laptops I have owned and used in the past). When I do this on my newly axquired Lenovo Yoga 900 it causes the mouse pointer to lag momentarily. I have updated drivers (v19.0.17.57), I have turned off ALL Multi-Finger options (2-finger, 3-finger and 4-finger) and reduced Palm Tracking to the minimum. Is this behavior isolated to me, or are other experiencing the same behavior? Any help would be greatly appreciated. 

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I have three machines with Win10 Pro. Two behaving quite well, however one machine ABit IP35 Pro, 256 SSD, 1 TB hard drive, Nvidia 750 ti, 8 GB ram just intermittently just hangs up during operation. This is a very fast machine with a quad Intel Processor. I need some help from anyone out there that can help me diagnose what is happening. I am really puzzled. This machine ran perfectly with all of same hardware on Win7 Pro. Any help would be appreciated. You can just move the cursor to send an email and we get the little blue circle and the machine is hung. It is not program dependant! Same thing can happen working in any browser.

Answer:Win10 Pro intermittently just stops working

Hi, you could try looking to see what's recorded in the event viewer. (E.g. Win key + X, Event Viewer).
But there's a lot there... and we don't know what we're looking for.

There are many threads in the forum on 'freeze' 'random freeze' and so on - you may well find some more hints there.

Ideas:
Basics: run chkdsk on your hard drives.

Safe Mode:
Check there's no hang in this mode.

Diagnose conflicting startups.
Try working from a clean boot and doing sthg you've observed hangs. If all is well, allow more programs to run, and try again.
If still no success, continue by:

Diagnose conflicting shell add-ons.
Download and install 'shellexview' (freeware).
Click on options and then tick "Hide all Microsoft Extensions". That should get rid of most. (Pink just means not Microsoft btw).

Then select all, right click and disable. See if the problem is fixed. If so then enable them one by one (or half at a time if you've lots) until you find the one causing the issue.
Driver issues:
Download and install 'Whocrashed' and run it. See if any driver issues are reported.
You may find you need to use an earlier version of a driver - e.g. graphics card.

Hardware: perhaps a particular device or card is incompatible. What can you remove?

Good luck!

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This often happens to me. After I wake-up my laptop from sleep or hibernate, the multitouch swipe doesn't work. But Tapping and double taps works just fine. Been having trouble ever since I got this a little over 2 months ago. Anybody else experiencing this?

Answer:p500 trackpad/touchpad/mousepad multi-touch-swipe doesn't work after hibernate/sleep

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,  
 
Please try to reinstall the Touchpad Driver  & Lenovo Energy Management
Restart the system to check
 
If the problem persists then please notify 
 
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!How to send a private message? --> Check out this article.

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So music player (Groove, Perfect Music) just stops playing after a song or two. If I unlock my screen, it continues to play normally.

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Hi Guys, I'm having an issue with Windows 10 failing to recognize external hard drives it has recognized many times in the past, including some that are always plugged into the computer. This all started on either Monday or over this past weekend as everything was working just fine last Friday. Anyhow, I'll go to open something off an external drive, or plug in a thumb drive, and I notice that none of my external usb drives are being recognized. If I go into the device manager all the USB Mass Storage Devices show as having a yellow exclamation point. So.... I go and uninstall them and after a reboot everything works great. Fast forward two days to today and again the same thing has happened. This is incredibly strange as these drives have worked with this computer since pretty much the day I got it and now all of a sudden I'm getting this.
Any ideas what might cause this to happen?

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Recently I have replaced my Win 8.1 Home edition with a Win 10 Home edition. (64-bit)
Now I would like to upgrade Win10 Home to a Win10 Pro Edition.
How do I do that and what will it cost me?

Answer:Upgrade Win10 Home to Win10 Pro

Here you go Upgrade Windows 10 Home to Windows 10 Pro - Windows 10 Forums

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Hello,

I received the free win 10 upgrade from an invitation to reserve the upgrade. The other day, a Ransomware hit me, and though I believe I may have immediately tracked & deleted all affected files I could find, I hardly believe I could be so skilled as to be successful.

I had this happen last year, and ended up formatting the unit, and reloading Win 7. I don't want to have to go back to 7, but how do I get another Win 10? Is there a key I need to find & save? A free site that I can get a copy on a flash drive to load from? Any help would be appreciated. I have no clue how to proceed since it's an online download, and once formatted, the unit won't be able to get online without the OS

Thanks

Answer:I have Win10 from upgrade, must reformat PC. How do I get Win10 again?

you can download the newest build of windows 10 > http://www.microsoft.com/en-us/softw...load/windows10

boot from the setup media - remove every partition (wipe) the HDD

and clean install widows 10

since you already had win7 and windows 10 on that PC - if asked for product key - just skip that screen

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I would like to upgrade my OS from win10 home to win10 pro. As my pc is still under warranty I assume that I have to go through Dell to do this. 
I have tried Sales who referred me to Tech Support, who the referred me back to Sales!!
All I need to know is can I do this, where do I download the key/installer and how much is it?
Any ideas?

Answer:How do I upgrade my OS from win10 home to win10 pro?

Normally, you go to the Microsoft store and purchase an upgrade license.  The upgrade is not a new install, but an upgrade from within Win 10.
After that is done, you will have a License registered for the Pro version and from then on you will be able to do a clean install of the Pro version.
Once you do that, the Dell recovery options may not work correctly, but I haven't actually tried it.  I have use the Win 10 recovery drive to go back to factory specs.

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Hello,

I received the free win 10 upgrade from an invitation to reserve the upgrade. The other day, a Ransomware hit me, and though I believe I may have immediately tracked & deleted all affected files I could find, I hardly believe I could be so skilled as to be successful.

I had this happen last year, and ended up formatting the unit, and reloading Win 7. I don't want to have to go back to 7, but how do I get another Win 10? Is there a key I need to find & save? A free site that I can get a copy on a flash drive to load from? Any help would be appreciated. I have no clue how to proceed since it's an online download, and once formatted, the unit won't be able to get online without the OS

Thanks

Answer:I have Win10 from upgrade, must reformat PC. How do I get Win10 again?

you can download the newest build of windows 10 > http://www.microsoft.com/en-us/softw...load/windows10

boot from the setup media - remove every partition (wipe) the HDD

and clean install widows 10

since you already had win7 and windows 10 on that PC - if asked for product key - just skip that screen

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I have a hard drive that has data on it I want. It came from a failed PC that had Win10 on one drive and Ubuntu on another. The Ubuntu drive failed and was disconnected. Months later the old PC failed and I can't open the Win10 HDD with my new PC.

When I try to boot from the HDD I get a black screen with:

error: no such device: b3eabeb5-992f-49e1-88c0-56be090c790a.
Entering rescue mode>
grub rescue>

When I hit ENTER I get another grub rescue>. I think, even though Ubuntu is not on the HDD, that a trace of grub is. I might be able to fix it by installing Ubuntu in my new PC and than uninstalling it, hoping the uninstall would remove that trace of grub, but I am reluctant to risk screwing up my new C:/ drive.

Does anyone have any idea for removing stray bits of Grub so I can boot up my old HDD?

John

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Has anyone with the third generation X1 Carbon (or previous) been able to get the three-finger/new task view gestures working with Windows 10? After a month now, I still haven't had them working once, and I can't figure out what's wrong. Anyone else have the same problem and or a solution?

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Hi, I have had several difficulties with the touchpad on my HP Pavilion 13. The usability was greatly improved after the most recent update to Synaptics driver version 19.2.4.10, but other problems were introduced. Currently, after roughly 3 sleep -> wakeups, the touchpad goes unresponsive. No cursor is visible and nothing happens if I try to click, move or tap the touchpad. Reboot does not fix the issue but I have to uninstall the Synaptics drivers from Control panel and reinstall them. I am very frusturated about this. Also, the touchpad settings do not stick, but they are reverted back to default after every reboot (no uninstall -> reinstall in between). I have tried the regedit DeleteUserSettingsOnUpgrade -> 0 -method and it works. Correct me if I'm wrong but I think this might cause the original sleep-wakeup issue. I have been very unpleased with this laptop. I also had ubuntu dual-boot on this device, but starting from the installation process, it was such a painful experience (weak wifi, screen flicker, touchpad settings manually set through terminal, 3 reboots before succesful reboot to ubuntu...) that I decided to stick with WIN10 and removed the other OS. Now I am not sure if it was the right decision after all. Do you have any suggestions how to fix the most annoying unresponsive touchpad behavior?

Answer:Touchpad issues on Win10

Dear Customer, 1) Please go the below Video:https://www.youtube.com/watch?v=FZVSnQEHavA&feature=youtu.be 2) HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)http://support.hp.com/us-en/document/c04648748  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Heya

Was looking for solution for my problem everywhere but couldn't find a solution for my problem. So i hope someone here could help me.

So let me describe what is the problem.
Touchpad on my laptop is acting up. It is working, it is turned on and enabled and its drivers have been updated.
Problem is whenever I unplug my laptop from charging as in switching it to battery mode touchpad stops working. When laptop is plugged in and charging touchpad is working perfectly.

If any questions about the problem please do ask I'll let you know as much as i can

~K

Answer:Problems with touchpad since installing win10 ~

If you can find it in Device Manager check to see that it is not allowed to disable itself to save power. It's possible that you could find this setting in the current power plan also. Not sure if this will help but this might be a good starting point.

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Hello everyoneI had my TP x230 upgraded from win7 to win10. After that updated all neccesary drivers, touchpad one too. And the result - there are a very few gestures than it were under win7. But why?????? Where is authentic support???? Lenovo, what is your problem with win10?

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I can no longer turn off my touchpad so that the cursor doesn't jump and travel all over as I type. I use a wireless mouse, but hate that I cannot turn off the computer touchpad, which I was able to do with Windows 8. I

Answer:I can no longer turn off my touchpad win10

Have you updated the drivers for your touchpad? Try that first.

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Heya

Was looking for solution for my problem everywhere but couldn't find a solution for my problem. So i hope someone here could help me.

So let me describe what is the problem.
Touchpad on my laptop is acting up. It is working, it is turned on and enabled and its drivers have been updated.
Problem is whenever I unplug my laptop from charging as in switching it to battery mode touchpad stops working. When laptop is plugged in and charging touchpad is working perfectly.

If any questions about the problem please do ask I'll let you know as much as i can

~K

Answer:Problems with touchpad since installing win10 ~

If you can find it in Device Manager check to see that it is not allowed to disable itself to save power. It's possible that you could find this setting in the current power plan also. Not sure if this will help but this might be a good starting point.

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My touchpad suddenly has an issue where it stops working for about 5 seconds, and this occurs randomly.  I was having an issue earlier where the multi-tap function on the trackpad was bringing up cortana on its own, and I reinstalled the driver and this issue was resolved, but now the freezing issue exists.  I am using windows 10 and the drivers are up to date. If anybody knows how to fix this issue, or where I could find the solution I would appreciate the help.

Answer:G50-45 touchpad stops working

Hi connorketcheson,
 
Welcome to the Forums
 
As per the query we understood that you are facing issue with touchpad not working in your Lenovo G50-45 laptop.
 
Connect a usb mouse and check if the mouse hangs, does this issue occurs in particular application or in every application. Also boot the system into safe mode and check for the issue.
 
Let us know the result.
 
Best regards,
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I bought a brand new laptop from Dell.  The touchpad kept crashing.  After several months of calling tech support, having the laptop serviced remotely, and sending it in twice for repairs, all without success, Dell sent me a new computer.  After only three days, the same thing is now happening with the new one.
These were both brand new computers with the exact same issue.  Is Dell simply incapable of making a decent computer any more?  I used to love Dell; this was my fifth Dell computer, but maybe it's time to look elsewhere.  

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I have had my Dell Inspiron 7559 for about a week now, it runs windows 10. Over the past few days the trackpad has started to not work. At first the single tap (left click) didn't work. But the left click button worked fine and the two tap (right click) worked fine too. I restarted it, single tap works again. 
This happened a couple more times and I decided to investigate. There was no touchpad on my mouse settings, only a HID-compliant mouse and a PS/2 Compatible Mouse. I don't have any mice. I did a driver update for both of the above and ELAN input device showed up. I did a driver update for it and it worked ok for a couple of hours and it said it is working properly. However if stopped working again and I went back to the settings and whilst windows 10 settings said the trackpad was on, the ELAN tab on the mouse properties said that the Elan smart-pad was not enabled it and restarted. When I went back to the same settings after the restart, it was not enabled again. So I enabled it. Two hours later, the trackpad was back to not registering single taps. Enabling and disabling the ELAN trackpad appears to do nothing. 
The next day, single tap stopped working and then all the buttons and taps stopped working but scroll/zoom etc still worked. I restarted and it worked again. Later on it had the issue that the trackpad would only select things on the start bar. Once you opened something you couldn't click at all. Again I restarted and it "fixed"... Read more

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Hey guys, i'm stumped.
 
Laptop Info:
Toshiba Satellite L75D-A7283
Windows 8.1
 
Track pad doesn't work. All started randomly one day when I started the laptop up. Just didn't work. Now the keyboard will stop  working after about 10 minutes.
Things I've tried:
FN Key  + F5 (enable/disable trackpad)
Double tapping the top left corner of track pad.
Uninstalled all trackpad drivers, restarted, let windows install drivers.
Uninstalled all trackpad drivers, restarted, installed Toshiba Drivers
Checked BIOS for disabled Trackpad.
Lastly, reinstalled windows 8.
 
I got nothing. I'm stuck.
Any suggestions?
 
Picture of error; http://i.imgur.com/jTMau9y.png

Answer:Laptop trackpad not working. Keyboard stops working.

Ruhhh rohhhh. No one has any ideas?

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Laptop - ASUS U57A BBL4
Updated Win10 to Version 1607, build 14393.1066
Running:
Advanced System Care, Bitdefender, & Malwarebytes
External USB mouse

Everything was functioning properly before the update. I've been running Win10 since it was released. After the update the keyboard & touch pad do not work. The system appears to boot normally. The external mouse works and I can position the pointer anywhere on the screen.
According to IObit Driver Updater, all my drivers are up to date.
Any suggestions on what I can do?

Answer:Keyboard & touchpad disabled after Win10 update

In case anyone out there cares about this issue, it's resolved. Seems my BIOS got corrupted some how.

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I upgraded windows 10 about 2 days ago and from that my elan touchpad starts to not working after some minutes of usage, it always detects an unexisting tap.I tried to uninstall and reinstall the driver but it seems to not working.

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Hi folks, I'm back with an old problem - this concern my X300 with ALPS Ultranav touchpad/trackpoint and scroll in win10.

Links to the R500 pages
https://forum.thinkpads.com/viewtopi...790780#p790780
Working Touchpad drivers for Thinkpad R500?
Touchpad Scroll work in Firefox, Explorer but not in Store, Edge

It's the excact same problem I had with my R500: Touchpad scroll works in Internet Explorer, Firefox, File Explorer, Device manager, Help, Services.msc and some other places, but it does not work in Start menu or any menu under system, Control panel, Edge or Windows Store - no matter what I have tried it simply will not Scroll - There is no doubt in my mind that this a BUG in registry or the interface - I have tried to find the problem in registry but came up empty.

I tried contacting MS support about this but they indian guys kept on giving me the runaround and asking me to install newest drivers - I started out telling them that I had the newest ALPS drivers from 2009 for windows 7 - so again where they answer without reading the full question(they do that alot).

I have tried various forums including Tenforums, sevenforums, Lenovo - I tried drivers from Toshiba, Dell, other Thinkpad models - any laptop with similar ALPS touchpad.

As I stated in the R500 thread, I'm guessing that the problem lies in the user interface and not the driver(otherwise it would not work at all) and because most of the user interface windows like Store and Control panel and Start menu is li... Read more

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