Computer Support Forum

Lenovo T450s: Plugged in, Charging, but not really charging

Question: Lenovo T450s: Plugged in, Charging, but not really charging

My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop. Any help would be appreciated.

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Preferred Solution: Lenovo T450s: Plugged in, Charging, but not really charging

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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Loving the Lenovo T450s and it has been charging properly many times...then this happens.













Solved!

Go to Solution.

Answer:T450s Battery plugged in not charging

This should be normal behavior; the system will not charge the remaining few percent if you plug in the AC with the battery between 96% and 100%. This is done to reduce battery wear and increase battery longevity.

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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I recently had my Qosmio F55-Q502 repaired by Toshiba.
Two issues were addressed and one is fixed.

However, the second was attempted to be resolved unsuccessfully.

When I attempt to play multi-media games such as Call of Duty IV, even if the system is fully charged, within minutes the system will start to blink the "backlights" and then when I see the charging icon, it says "Plugged in, Not Charging."

This really concerns me as I have read online many similar issues, but none of the solutions seems to work.
To have to restart the machine everytime this happens and your in the middle of a game, really stinks!
I even had it happening with SimCity4 which is an ancient game.

Any good suggestions on this?
They did replace the battery when it was sent in which seems to be what most people say needs to be done.

Answer:Qosmio F55-Q502 - charging icon says: Plugged in, Not Charging

Hello

If your Qosmio notebook was in repair I think you should not discuss about any issue on forums but make a pressure on service and clarify every single problem with your notebook.
Please do this because the warranty is still valid and now is the time to clarify everything.

I am not hardware specialist but it sound to me as some power supply electronic issue but I cannot say for sure. Talk with service. Try to clarify this with them. Be nice, be cool and everything will be ok.

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Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

Answer:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

Answer:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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I have been using my lenovo Y50-70 since the past 1 year to play games like witcher 3 and Fallout 4. Recently, when I started playing Metal Gear Solid 5 and Battlefield 1, I have been facing some issues with the battery. I usually keep the charger plugged in while gaming, Since the laptop needs to be plugged in for better performance.  But recently, my laptop automatically stops charging randomly in between eventhough it is connected and the power button and the charging led start blinking.  As soon as i unplug the charger and put it back on, it starts charging again. But after sometime again stops charging and lights start blinking. I've noticed that this happens faster when I'm playing a game vs. when I'm doing something else. I'm scared about the damage it would do to the battery. Please suggest something. Thank you ! 

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Hi there, I've had my Lenovo notebook for a few months and about 3 weeks ago it stopped charging, with the message "plugged in, not charging" when I hover over the battery icon in windows. I contacted lenovo over the phone and the laptop was sent off for repair, but when it was returned to me the diagnostics sheet identified a software problem. The problem still continues and I am getting quite frustrated as I cannot unplug the notebook. Thanks a lot,Myles.

Answer:Lenovo Y50-70 plugged in, not charging.

Hello,Did you check if the battery saver option is turned off in the lenovo energy manager ?

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This couple of days I've been having problems to charge my laptop, today however it stopped working altogether, the charger doesn't have physical damage not there appears to be something obstructing the connectors, yet, the laptop won't get any charge. Should I order a replacement? what can I check on my laptop to be sure it is not the problem?

Answer:Lenovo Z40-70 plugged in, not charging

Welcome to the Lenovo Community !
 
Page #21 of your model's Hardware Maintenance Manual will explain how to check the charger with the use of a voltmeter.   If you do not have a voltmeter available then see if a local computer repair center can check it for you.
 
Here is a link to that manual for your reference....
 
https://download.lenovo.com/consumer/mobiles_pub/lenovo_g_z_40_series_hmm.pdf

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I just bought a new Lenovo G50 about a month ago. The only strange problem I have picked up in the last 2 weeks, is that even when my notebook is NOT plugged into the charger, it still indicates that it is charging from an incompatible power source. Where my previous notebook, warned me on 10% battery left, my new Lenovo does not, because it is under the impression that it is 'Charging'.The battery life is not really affected and when plugged in, it charges the battery normally.Can anyone help me with a solution, before I take it back to my supplier. I know simple fixes like this can take up to WEEKS if I have to take it in. Thank you in advanced.

Answer:Lenovo G50 NOT plugged in, but 'charging'.

hi dentonbronkhors,
 
Welcome to Lenovo Community Forums!
 
Can you try these steps:
 
  Open Device Manager and look Under Batteries, Right click and uninstall the item Named Microsoft SCPI compliant control method battery.
  Shut the computer down instead of doing a restart like the computer ask.
  Now Remove the Battery and Unplug the Ac adapter, Hold the poer button down for at least 10 sec.
  Turn the computer back on and See if that resolves the issue.
 
Let us know your findings
Cheers!





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Hi, I recently purchased this laptop and it's still under warranty. However, I cannot figure out how to make a claim for it for the life of me. Basically, here is what's up. I have my laptop plugged in. It will start to charge and then stop. When I click the battery bar it says, "Plugged in, charging," but it's not. I have tried removing the battery, and the laptop still stays plugged in and on so it's not the charger from what I am aware of. Anything I can do, or can someone help me make a claim for a battery replacement? Thanks!

Answer:Lenovo Z50-70 Plugged in but NOT charging

Hi Imstuckinabox,
 
Welcome to the Forums    
    
As per the query we understood that you are facing issue with plugged in charging in your Lenovo Z50-70 laptop.
 
Try to reinstall the energy management and check for the issue,
 
Click here for the energy management for windows  8,8.1.
 
Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                                          
 
Ashwin. S





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Hello everyone!My name's Luca and I recently bought this Lenovo laptop. I'm very happy with it and it works awesome but since the very first day I wasn't able to charge the battery. The computer says "plugged in and charging" but it's not charging! The battery level always stays the same. I tried everything, left it all night, removed battery, even tried with another battery. Nothing. The PC came with no OS installed, I installed Windows 10 and all the drivers downloaded from the lenovo support website. Can someone help me please!?!

Answer:Lenovo B50-30 plugged in, charging but IT'S NOT!

Please install "Lenovo Energy Manager" app and check if it is set up to keep the battery at 50% charge.

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Hi just today i saw this problem. tried both the usb type c port still the same. Restart didn't help either. Please help Lenovo support team Australia!

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i bought lenovo g50-80 from amazon . problem of not charging started on first day itself. It charged well upto 60% ,but after 60%  it is continuously showing 'plugged in not charging' .It is frustrating to have a technical issue on a new laptop.please provide a solution .P.S.- I am using window 10

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Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

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i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

Answer:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

Answer:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hello ,     My window is Win-7 pro . I found this problem that my battery show "Plugged in not charging" . I already tried the follwing instructions . It is not ok for me. Please help me . It is just only 2 days ago that I bought it.>Disconnect AC>Shutdown>Remove battery>Connect AC>Startup>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).>Shutdown>Disconnect AC>Insert battery>Connect AC>Startup

Answer:Lenovo E560 , plugged in not charging

Also have this problem, unacceptable for the brand new laptop!!!

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Hi,I bought a new Lenovo B570e and have problem with battery. The battery icon says "40% available (plugged in, not charging). I tried changing options in Lenovo Energy Management, uninstalling the Microsoft ACPI Compliant Control Method Battery and holding the power button for 40 sec after removing battery and ac adapter  but it didn't help. Any idea what to do ?I'm running Windows 7

Answer:Lenovo B570e plugged in not charging

Hi Rakos,
 
Welcome to Lenovo Community!
 
I am sorry to hear that you are facing the issue with plugged in not charging.
 
As you have mentioned even after changing the setting in energy management the issue still persist,as this might be the issue with the battery hence I strongly suggest you to visit nearby service centre for further assistance on the issue.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I'm new here, so please go easy on me.  As the topic says, it is all self-explanatory already. I would gladly appreciate any help that anyone could provide (Or maybe even a link to a solution to this problem, if there is already one.) For now, I am still in hesitation whether it is the battery's fault or my charger's. Many thanks!

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Just bought the 80M8 laptop two days ago.  I'm getting the plugged in, not charging message. It's down to 59%. What do I do to fix please?
 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 











Solved!
Go to Solution.

Answer:Lenovo G51-35 80M8 - plugged in, not charging

Hi, Did you get a response on this?dd050293 wrote:Just bought the 80M8 laptop two days ago.  I'm getting the plugged in, not charging message. It's down to 59%. What do I do to fix please?  Mod's Edit: Additional information added to Subject line for clarity of issue.  

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Recently Bought the new laptop Lenovo B570e.Few days back, the battery icon said "Plugged In, Not Charging"After googling with the issue I found one fix that worked, it is as follows:Disconnect ACShutdownRemove batteryConnect ACStartupUnder the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).ShutdownDisconnect ACInsert batteryConnect ACStartupHowever, today i experienced the same problem and i went for the same fix as above, but it didnt work...Please Suggest me a permanent solution for this problem!













Solved!

Go to Solution.

Answer:Lenovo b570e "Plugged In, Not Charging"

can you check power management for if there is any battery reset option? also please try this: remove the battery, un-plug the ac power, press power button for 30-40 seconds, replace the battery and check if it works.

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Hello, My laptop charging is weird at times, sometime it works fine, sometimes it says "Plugged in, not charging". I have tried to install the Power Management. However i could never install any power managment or ACPI driver in Windows 10. Any help would be really appeciated Thank you- Azarudeen

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My laptop was not charging anymore so I send it to a service center so they repair the charging port of the laptop but after the repair the laptop says that "plugged in but not charging". I've searched all over the internet for a solution and those solutions doesn't work for me but if you charge it when it is turned off it is charging and you can see it through the indicator and another problem is when i turn on the pc randomly the battery percentage will drop to 7% and I don't know why the service center tried an another OS from another hard drive but its still not charging normally, PLEASE I NEED YOUR HELP GUYS ANY HELP WILL BE APPRECIATED. PLEASE !!! Power Problems are the worst cause you cant even use the PC without it. ?

Answer:Lenovo G50-70 Windows 10 plugged in not charging

Hi acejavier10 , 
 
 
Welcome to the Community Forums. 
 
Initially , in such issue first to try is remove microsoft acpi-compliant control method battery .
 
Try uninstalling Energy Management and shutdown the pc,  unplug the ac charger and remove the battery . 
Without battery and charger , press down the power button for 15 seconds to drain remaining power. 
 
Place back the battery and charger and use the Novo button (Item 2 page 9 left side) to turn on pc. 
Novo screen should appear offering BIOS set up . F9 to load defaults , F10 to save and exit. 
 
Without the Energy manager , restart the pc and check .
You may reinstall it back from the support site under power management.
 
You can review the power checkout step guide provided here (page21-22) .
 
Update us how things go.
 
 
Regards 

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I upgraded my lenovo G 50-70 to Windows 10. I encountered a problem, the power icon shows laptop is plugged in , not charging. I couldn't find energy management drivers for windows 10 on the support/downloads page. Help me resolve the issue.
 
Link to picture/image
 
Mod comment: Over sized picture converted to link. Please see About-Posting-Pictures-In-The-Forums













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Answer:Lenovo G50-70 plugged in but not charging on windows 10

Hi rohitreddy77,
 
Thanks for Posting!
 
Try resetting the Battery gauge meter.
Turn OFF the computer and unplug the AC adapter.
Press the Novo or OKR Button to boot up with options.
Select Set up utility or Enter Setup
  You should arrive at a page like this

 
Now Stay on this screen without the AC adapter plugged in until the computer shuts off itself due to power loss.
This will drain the battery to zero (May take couple of hours)
 
Now Plug in the AC and charge it till 100% and it should be good to go.
 
Regards
Solid Cruver
 
 





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Could anyone please advise a solution: my Lenovo Flex 2-14 (Windows 8) is suddenly showing "plugged in, not charging" message. It is completely impossible to use it if it is not plugged in, as soon as you unplug it just goes dead. I have already tried the uninstall Microsoft AC Adapter way and it didn't help. Has anyone else had this exact issue? Thank you!

Answer:plugged in, not charging - Lenovo Flex 2-14

Hey, have you tried this -
1) Shut down the laptop and unplug the power supply
2) Press the power button for 40 seconds
3) Reconnect and start the laptop
 
Have you tried doing the "Battery Guage Reset" functionality?

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The laptop charges just fine. But when I start to play World of warcraft 1-4 min into the game I start to screen tear. When I tab out I notice it stoped charging. I have turned up the bat to max power.  I believe the tearing is happeding from lack of power to the video card. BUt why does it stop charging after opening a game?  Help?

Answer:Lenovo y510p plugged in, charging on/off

I am having the same issue. I will continue to play with the power settings and let you know if I find anything.

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Hello ,     My window is Win-7 pro . I found this problem that my battery show "Plugged in not charging" . I already tried the follwing instructions . It is not ok for me. Please help me . It is just only 2 days ago that I bought it.>Disconnect AC>Shutdown>Remove battery>Connect AC>Startup>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).>Shutdown>Disconnect AC>Insert battery>Connect AC>Startup

Answer:Lenovo E560 , plugged in not charging

Also have this problem, unacceptable for the brand new laptop!!!

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Link to image
 
As you can see i have a problem, i'm playing a game and then it suddenly stopped charging eventhou it's plugged in. please someone with kind heart reply on how to fix this problem,
 
Moderator note: images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules

Answer:Lenovo y480 plugged in but not charging

Dear Ezio92
 
Welcome to Lenovo forums
 
is the machien starting on the AC adapter normally or not?
 
Thanks

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Hello everyone, everything was fine until recently when I used the battery gauge reset in the energy management program and now my battery is sitting at 0% while it says plugged in, charging. Is there any way to fix this or will I have to get a new battery? I'm still on warranty and does Lenovo's warranty cover battery replacements?

Answer:Lenovo Y510P 0% plugged in, charging?

Defective battery. Return it to Lenovo for a replacement if your unit is still under warranty.

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Any ideas why this is happening I just got the computer yesterday. I've checked all the plugs everything is in fine.













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Answer:Lenovo y510p plugged in, but not charging

Try clicking the energy management icon in the taskbar to open it. Set the battery setting to "maximum ..." and observed again.

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I bought a Lenovo Yoga and after it arrived in the mail yesterday I plugged it in and let it charge today it showed plugged in not charging & after getting help from Lenovo support 8 hours ago I've been waiting for OneKey Optimizer to finish battery conditioning and hoping someone could give me direction on how long to wait or if I should just return it as it's only the 2nd day I've had it and it's already needed to be called in.

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My Lenovo G700, which is a week old, is saying that it is "plugged in, not charging". It was working fine until last night when I closed the lid to put it into sleep mode for the first time. I have checked that it is set to maximum battery life and it is still not working. It's stuck on 98%. I am severely disappointed that something like this has happened a week into having my first Lenovo. I hope someone can help me rectify this problem.

Answer:Lenovo G700 Plugged In Not Charging

hi Zadeth,
 
Welcome to the Forums.
 
Can you try to:
1. Turn off the machine and remove the AC adapter and battery
2. Hold the power button for 10secs then plug the AC adapter back in.
3. Turn the computer ON and when it gets to Windows, slide the battery back in place and observe the charge.
 
Alternatively, try to use the battery charge until it asks you to plug the AC adapter and observe if the charge goes all the way to 100%.
 
Let me know your findings
 
 
Regards

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 hi every one.i have a Z500 ideapad on Windows 8 OS, and now i have the charging problem , when i plugg in the charger , it not charging.. and i must plug it out and try 20 10 times again to it can be charge for 5 or 10 minutes and after that.. again NOT CHARGING !i also test it with another adapter but not any action about charging! i't almost dead!i try to install firmware on this=> https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Ideapad-Z400-Z500-Z510-battery-will-not-charge-...link and this=>http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035310link. but after two or thee steps of installing . i get an error like this => "this system is not support firmware or not configured" i visit every page u can think about it on google about this problem but it not fixed with any solution!and also i try to contact to lenovo support but i cant find LENOVO SUPPORT PHONE NUMBER FOR IRANIAN MEMBERS in contact phone number list! why?!and also when i want to register in this forum , i can't find iran in list of country's for member location!if lenovo cant support iranian members , why send the products to iran?! i realy need help..please help me..

Answer:lenovo z500 charger is plugged in but not charging

When this has happened to me with my laptops, it meant a hardware problem. Either the adapter is broken or the power jack is broken inside your laptop, or had been bent off. You can try to solder a replacement back on the motherboard if your laptop isn't under warranty. Or take it to a repair shop if that isn't too expensive. Either way, I don't think downloading anything is going to help you.

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Recently my T410 laptop has had issues with charging the battery, the battery is plugged in and not charging.I have attempted updating the firmware for the battery, it failes half way through as the battery cannot be not identified.The lenovo power mannager does not resolve the issue either as it cannot detect the battery. Any advice on diagnostics or resolutions would be greatly appreciated, as after contacting lenovo support, they simply told me to replace the battery. Which I am happy to do but only as a last resort. 

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I`ve bought lenovo ideapad 510 and I charged the battary untill reached 100% after it I removed the plugger and connect it again I found message on battary ( 98% plugged in, not charging ) .. after one day from using my laptob i go to M A S Egypt and they checked the labtopb and replaced it to me because they found problems in motherboard ... after taking the same new version of laptob I noticed the same problem after charging the battary until reach 100% i removed the plugger and connect it again I found the same pervious mess ( 98% plugged in , not charging )


























c.png ?209 KB

Answer:Lenovo Ideapad 510 80SV0037ED (plugged in , not charging)

Hi AhmedMagdyy,Have checked in Lenovo Settings app if Conservation Mode is enabled. Conversation mode is under the battery icon of the app. If enabled, kindly disable the feature. Conservation mode helps extend the battery life of the tablet/laptop by limiting the max charge the battery can hold. Hope this helps.Cheers,





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Okay, so my keyboard dock works fine. I restarted it once (paperclip method) after dying on me, but afterwards nothing was really wrong with it. Now, the tablet's battery is acting funny. At first, I thought it was just my keyboard dock not charging my tablet, so I detatched the keyboard, and the tablet completely shut off. I plugged the AC adapter into the tablet, and it came back to life, but it would not charge at all. The keyboard dock would be at 100%, but the tablet itself would only be at 8%. I have installed the Lenovo Dependency Package thing and the firmware update, but it didn't change anything. Now, even though it says (plugged in, charging) on my tablet, it's not really charging. So, whenever I unplug the tablet or detatch the tablet from the keyboard dock, the system completely turns off because it's only at 8%. Please help me! Thank you!  EDIT: Okay, so I unplugged the AC adapter while the keyboard dock was on and then Battery #1, the tablet battery, drained down to 0%, and its status is now Plugged in, not charging, while Battery #2 is plugged in, charging. I also got a pop up notification saying there's an error in battery #1, see replacement options. I clicked it, but it was a dead browser link.Also, when I go to the Support app, it says under messages that my battery is not valid... but I don't know how that happened. I've only had my Helix for about 2 months now.

Answer:Lenovo Helix - Battery plugged in, charging... but...

Imaginary,
 
Welcome to the forum.   First, have you already updated to latest BIOS and installed this dock firmware update?
 
Also, could you check the battery health setting as per this tip?
 
http://support.lenovo.com/en_US/detail.page?DocID=HT078267
 
I also assume you read this thread... 
http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Battery-Plugged-in-not-charging/m...
 
Best regards,
 
Mark

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Hello!I write here with a problem that I have since the day before yesterday.When my Laptop is on and the charger is plugged in, the battery won't charge, giving the notification "plugged in, not charging". Laptop works like the charger wasn't plugged - energy drains from battery.I suppose that is a software problem, because when laptop is turned off or hibernated it charges normally.Formating didn't help at all.Microsoft support told me to recalibrate battery - didn't work.Lenovo support told me to try another charger in service - I will try if nothing else works.Maybe someone had the problem like that and solved it without going to service, which I want to keep as a last resort solution.Thanks in advance! 

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 Most of the solutions I've found on the Internet involve removing the battery, but that's not possible with the U400. Is there a way to resolve this problem?













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Answer:Lenovo U400 Battery Plugged In, Not Charging

hi nsicurella,have you tried that one?http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Z570-Battery-plugged-in-but-not-charging-...

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Hi, i bought this Lenovo Yoga 13 machine 3 days ago, and now the battery is discharging and when i plug the power cord the battery icon shows me the "plugged in not charging" message. The problem began last night. I've read some forums, and tried changing the battery configuration to this or that, nothing works. I've also read that in 65% the battery will start to charge. It doesn't, i'm currently in 56% and discharging. The problem began after a Windows 8 update, so I'm suspecting the OS is the problem....  I dont know what will happen when the battery discharge completely.... but i will discharge it and tell here what happens... Help!!!













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Answer:Lenovo Yoga 13, Battery "plugged in not charging"

Hi iperich,
 
Thanks for posting in the Lenovo Community,
 
I?d like to advise you to try to turn on the machine using the Ac-Adapter only without the battery to make sure if the Ac-Adapter is charging and working fine,
 
If the charger is working fine let me ask you to try to uninstall the Lenovo energy management application and then try to refresh the system and then try to install the software back again and then  check the battery icon status,
 
Hope the information helps. Let us know.
 
Regards
 

Soha






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as i see, this is a common problem for lenovo users, and maybe lenovo should really adress this. my laptop worked fine until, i guess, i installed some new windows updates, and now the battery won't charge baterry is on 0%, or 1%, and it says - plugged in, not charging now i've been reading and googleing this problem for the past two days, and not one of the solutions presented to me worked. not even youtube videos that have over 250 000 views. now lenovo, if 250 000 people have this problem, maybe it's something that you should fix  please help, fix this thx

Answer:Lenovo G710 Windows 10 - Plugged in, not charging ...

and why the battery isn't even charging when the laptop is turned off, but conected to the AC, is beyond me

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Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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Hi,I faced with a such problem on my U260. OS version WIN 10 32bit.System shows empty buterry and in menu shows" baterry plugged in, not charging"I have tried following recomendations:https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/G580-Battery-plugged-in-not-charging/td...andhttp://offthewallchina.blogspot.com/2012/07/lenovo-plugged-in-not-charging-battery.htmlbut both variant didn't help.Perhaps you can advice something else.Regards,Pavlo

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My battery was charging fine and then I clicked on the battery icon today to open up and the menu and it went from telling me the battery was plugged in and charging to plugged in and not charging. It was like clicking the icon turned off the charging capability. This is a brand new computer, I've only had it for a couple weeks. The battery and adapater are both okay according to OneKey Optimizer, so I can't figure out why it's not charging. Currently running Windows 10 if that helps.

Answer:Lenovo Flex 3-1120 Plugged in, not charging

Does your battery stay at about 60%?  If so, then there actually is no problem.  Lenovo Flex 3 has a feature called "Conservation Mode," which keeps the battery from charging all the way.  This will supposedly increase the lifespan of the battery, which is a good thing, since the battery isn't meant to be replaced.  If you want to charge the battery normally, just click on the battery guage on the taskbar.  You'll find the setting there.

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Hello, I have a lenovo yoga 3 that I purchased last september 2015.  Recently, it has been shutting off at random and not turning back on for sometimes days at a time.  I updated the drivers and BIOS and everything else, and now it isn't even charging.  The laptop must be plugged in to turn on, and the only way to get it to shut down is to unplug it.  Just clicking on the shut down link only puts it to sleep.  And in the battery icon there are three dashes with the image of a plug beside it.  Any suggestions as to how to fix this issue? 

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The thinkpad hasn't been used for nearly a year and two months since i purchased it from my friend. Lenovo Power Manager recongnized the battery for a few seconds then says:  Could not detect battery, please reinsert battery or recharge the battery. I applied double sided tape to the thinkpad battery so it wouldn't wobble. Still the same problem. Battery was purchased 2014-06-04.It is an aftermarket battery.

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Dear all, I have had a lenovo Yoga 500 - 14IBD for a couple of month. The computer just got uncharging problems since last week before that it has been working properly. I have been searching on lenovo community and also tried to fix as recommended option (https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-500-Charging-issue/m-p/3296416/highli...I have also  tried to uninstall  Power Management Driver (Microsoft AC adapter and microsoft ACPI-compliant) and re-install new software that provide following link:http://support.lenovo.com/dk/da/products/laptops-and-netbooks/ideapad-y-series-laptops/ideapad-y500-...Unfortunately, it doesn't work. I really need help from you Best regards,Abhichart

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I have Lenovo G500s which has problem with charging. When I plug in power cable to laptop then Power managment shows that Plugged in, not charging . But if I change the setting in Energy mangaement -battery-maximum battery life, then Power managment shows that Plugged in, charging. Why is it that the system does not show a similar message in the setting in Energy mangaement -battery-optimized battery life?
 
 
Moderator comment: New thread started. Subject edited. Was: Re: Plugged in not charging message - Lenovo G460.

Answer:Plugged in not charging message - Lenovo G500s

Hey srkv121,    welcome to the forumsOn1. Optimized battery run time, the energy managment completely charges the battery to ensure maximum battery performance2. On best battery health, energy management charges only 50% of the battery, it ensures maximum battery life but not performance  hope this helpsregards





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 my laptop is not charging at all if i plugged out the AC the battery reduce and dont recharge after plugged in ACto many errors in this laptop why ?! ?! i bought lenovo z51-70 and it had a defect industry ?! ?! i'm so disappointed from lenovo  more problems in the same laptop https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/ideapad-500-15ISK-windows-10-drivers-pr...

Answer:plugged in , not charging lenovo ideapad 500 15isk

Hi Mina,
 
Welcome to Lenovo Community!
 
1)  Shut down the computer.
2)  With the battery in (but AC adapter removed), attempt to turn on the computer by holding down the power button for 30 sec. This should not turn on the computer.
3)  Remove the battery.
4)  Again, attempt to turn on the computer (AC adapter not plugged in) by holding down the power button for 30 sec.  This should not turn on the computer either.
5)  Replace battery, plug in the AC adapter, and turn on the computer.  The battery should begin charging.
 
I hope the above information helps.
 
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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hello,It was working fine before i didn't use my laptop 3 days , then when i power it on after 3 days it showing " 0% available (plugged in, not charging) " .   And when i remove the AC plug, laptop turns off . (no hibernating, no shutdown, just off)i have tried - Method A:Remove the AC and Battery from the laptopPress and hold the power button for 30 to 40 secondsReplace the battery and ACBoot the laptop up and check if the same message is still displayingIf same error still persist, try to uninstall Lenovo Energy Management, reboot then install the Energy Management software again. Method B:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, Click on Start for Battery Gauge Reset.4.That should refresh the gauge and let the system finish through the cycle. Method C:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, choose "Optimize For Battery Runtime" instead of "Optimize for Battery Lifespan".Note: The latter option will extend the lifespan of battery by limiting the charging capacity to be between 0-80%. as mentioned in another thread in this forum but none of them worked.  The Battery Gauge Reset didn't start.i am using win7 , and this battery is 4 year old .please help me out of this problem.

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So I bought this laptop 3 days ago. It seems like it has a charging problem. It sometimes charges when I let the laptop in sleep mode or close the lid. I sometimes get a full charge but then, when I'm using it, it just stops charging for no reason. To "force charge" it, I discovered that if I first unplug the charger from the laptop itself, then disconnect the cable from the power brick, plug it back in the laptop and connect the brick back again, it seems to charge for around 4 more minutes. I tried updateing the BIOS with the support from the official Lenovo support site (this one) but it does not work. I heard about the removing the battery and pressing the power button but I can't remove the battery.  The power brick and charger are original and seem to work fine. Should I try buying another charger? Please resond to this as I'm desperate. Thanks much !  

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Hello everyone, I hope everyone's doing fine.Anyways, I've been having battery troubles with my laptop which has the specs: Lenovo B560Core i3 370MBios - 39CN16WWRAM - 4GBWindows 7 - 32bit Now, the issue is that the original battery which came with the laptop is done with...I mean if I unplug the laptop, it takes just a couple of minutes and the battery drains out. I have been searching for the battery in the market and I did find some but now when I connect the "new" battery, I get "plugged in, not charging" when I hover over the "battery" icon in the tray.  I went through the details on the sticker of both the original battery as well as the new one and the only difference I found was that mine said "48000" where the other one says "44000"...Can that be the reason behind this problem? Also, I cannot find the battery with 48000 in the market or online. Can anybody please shed some light on this? I did try the method of turning off the laptop, removing the power cable and battery and pressing the power button for a couple of seconds. That didn't work either. Thanks,Abdullah

Answer:Lenovo B560 battery "plugged in, not charging"

Try to release charge, - turn off the computer, remove AC adaptor and battery. Press and hold power button for 15-30 seconds, and power on the machine again.Also you can try reinstal energy management driver.

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Hello, I noticed this afternoon that the battery indicator in the system tray was at less than full and the status message reads "95% - Plugged in, not charging." This was not the case previously, and I haven't changed any battery or system settings that would affect this. I've only owned the computer for about a month or two and I'm concerned that there may be a problem with the battery. I looked up this issue online and attempted to uninstall and reinstall the driver that affects battery control in System Settings, but there was no change to this behaviour. Is there a way to test if the battery is damaged? What other problems could I be having that would produce this effect?

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Hi everyone, I have Lenovo Yoga 710-14IKB 80V4001LAX model notebook. I bought it around 3 weeks ago. Everything was perfect until today. Today I noticed that the device is not charging. I made a research on the internet and saw that in many model of Lenovo there is this problem. - The conservation mode was closed all the time. So it is not that. Please check the screenshot.- I turned off the notebook, removed the cables and press the opening button for 30 seconds, and then plugged the cables in and restarted but no change.- Updated bios and no change.- No reached to battery as it is sealed. I am really disappointed and don't know what to do. I appreciate your help. Thanks in advance.


























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Hi,

I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.

Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.

So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.

What do I do? How can this be fixed? What's going on?

Appreciate any help. Thank you very much.
 

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge

AnonPerson said:


I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Click to expand...

check the warranty is still active, as thats one route you could take with a relatively new laptop.

also, try uninstalling the energy management and restart the system and check for the issue. also try uninstalling the Microsoft ACPI from the device manager and restart the system and check for the issue. for more info on this action see this thread in the link:
https://forums.lenovo.com/t5/Lenovo...t-charge-shows-100-but-dies-when/td-p/2086399

also, power management link:
http://support.lenovo.com/gb/en/pro...ops/ideapad-y410p-notebook/downloads/DS037135
 

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Hi, I have been facing an issue with my laptop's battery. I have a Lenovo G580 model, the battery shows "Plugged in not charging" and 80% battery charged when power chord is plugged in but as soon as the power supply is removed the machine shuts off as the battery is not giving any support. Please suggest what should be done to solve the issue.Thanks in advance

Answer:Lenovo G580 battery shows - plugged in not charging

Hi Mayank,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your G580 Laptop is displaying message ?plugged in, not charging? while trying to charge. Hence I suggest you to perform Flee-Power and check if the issue persists.
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
Then insert the battery when the computer is turned ON.
If the issue persists, please perform ?Battery Gauge Reset? after installing LEM (Lenovo Energy Management) in the computer.

 Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello I have problem with my battery. When i unplug AC power laptop is not started. It's running only when the AC is plugged in. Mabe it's a problem  with windows 8.1. Did anyone has this probelem before?Please help.












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Answer:Lenovo Z710 Battery Plugged in Not Charging Proble...

hi MlodyDziura,
 
Welcome to Lenovo Community Forums!
 
Can you Verify that when the Computer is Plugged in and Turned on the battery icon on the lower right states that it is Plugged in not Charging.
      And how many Percent it says on the status.
 
Thanks
Solid Cruver




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Hi, i bought my lenovo flex 3 14inch laptop in microsoft store in january 2016. i have my first problem just in 4 months i.e. my laptop didn't start after shutdown it went to hibernate mode and didn't wakeup. i have sent it to lenovo and got back after 15 days. later i came up with same issue in december 2016 and i didn't use my laptop upto january 2017 and upgraded my warranty to onsite repair for 1 more year because i lost hope on lenovo and i'm pertty much confidant that this laptop will not sustain for a month or 2 after this repair. The motherboard was replaced with a technician who doesn't know how to go to BIOS settings.Now i got a new issue i.e.  "plugged-in not charging problem". I thought it was new problem but later got to know that it is on going problem of all the flex 3 laptops. I tried different steps but no use and finally called lenovo support. The technician tried for long 2 hours installing lenovo settings app from microsoft store but unfortunately it didn't worked out (LOL !!! LENOVO APPLICATION DOESN'T WORK IN LENOVO LAPTOP). I have contacted tenovo support on 23rd of this month and as per their email it shoud be repaired in 3 days after receiving the parts. I got new battery delivered on 25th of this month but i didn't see any technician addressed me till date to replace that part or fix my issue. "Dear lenovo support please provide on-time service to your laptops" NOTE :   lenovo support people don't give suggestions like remove... Read more

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My computer used to charge but all of a sudden it just stoped. Sometimes at first it say that it is plugged in and charging but that changes to plugged in and not charging after a few minutes. Also it does not charge when i have it plugged in over night to charge it. Then when I try to use it without it being plugged in, it turns off after about a minute because it has no battery. Please Help!

Answer:My Lenovo Ideapad U430 Touch keeps saying "plugged in and not charging". Please Help

Dear David11,
 
Thank You For Contacting Lenovo.
 
1. Apply this: https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Plugged-in-not-charging-message-Lenovo-... fix (Windows 7 only)
 
2. In Windows 8, uninstall Lenovo Energy Management and test. If battery stays charging, reinstall Lenovo Energy Management and observe:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u430-... (Win 8 32/64 Bit)
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u430-... (Win 7 32/64 Bit)
 
  
3. If you still get the same error, try to:
a. turn off the computer and Connect the charger
b. press and hold the power button for 30 secs.
 
Hope this helps. Do post back if the issue persists.
 





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Hi I own a Lenovo G560 with an Intel Pentium CPU. I upgraded to Windows 10, and it worked fine for about a year. After I deleted a few viruses and a few garbage programs off the machine, the battery refused to charge past 87%. I have heard to check Lenovo Power Manager, but there is no such software on the system. Is there any other solution I could try?

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Hi, I had the problem where the battery didn't charge at all even if it was connected in the right way and the charger was plugged in. So I started to search internet for possible solutions. Those I found where to 1) disable alt uninstall ac and acpi adapter in Windows Device Manager. Restart computer.. Not charging problem is related to some Windows issue. 2) Choose the alternative "maximum battery life" in Lenovo Energy management.. Neither worked after several and time consuming tries... The problem here is Lenovos "smart" Energy management system that prevents the computer from charging the battery to "save it".. Solution: Uninstall Energy Management (Publisher: Lenovo) under Program and Features in Windows Control Panel and the problem is solved.. And don't reinstall this program again....
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

Answer:Lenovo ideapad S400, battery not charging when plugged in

what should or can I do? I tried both options named in the statement above and still does not work... help needed please 

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Hi,I have a problem.Since this morning my lenovo ideapad z500 battery won't charge and if I unplug the laptop it shuts down.I've downloaded and started battery firmware update and there was text saying:"Now configuring the program" . And it was stuck like that for at least half hour and when I pressed cancel and restarted battery firmware update it displayed error that said: "This system is not supported or is not configured for battery firmware update" Please help me.I have windows 7

Answer:Help Lenovo ideapad z500 battery plugged in not charging

Hi Luca_z500,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing an issue with system not charging on your Ideapad Z500.
 
Run the system restore to earlier date and check if the issue still persists, if occurs then perform below troubleshooting steps.
 
To resolve this issue please restart the system connecting ?Power Adapter?. Wait till the system boot completely and then go to ?Device Manager? then uninstall ?Microsoft ACPI-Compliant Control Method Battery? under battery option. After uninstalling shutdown the system, remove ?Power Adapter? and reconnect, then switch ON the system and check if the issue has been resolved.
 
Please click here to visit the Lenovo support link and select your region to get the contact number.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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So since today I started noticing that I have charger plugged in and batetry icon says "plugged in not charging"When it is plugged in, it is staying on same battery %But when Ia m going for meetings (not charging) it is reducing % - which is fine. but got to find solution why it is not charging?

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Hi there everyone! I know that many of us here using the new z and p series ideapad have encountered this issue and some are still wrecking their brains, calling customer hotlines, searching the internet and trying all sorts of ways. I specially made an account to share my experience and solution with you all through an in depth explanation. Sorry for some broken english cos im singaporean and it has become a habit PLEASE READ THROUGH ALL OF IT BEFORE DOING ANYTHING. and don't kpkb if it doesnt work because you didn't read it through. What i did when i realised i had this problem: 1. Check if the battery had a problem, but now the batteries are sealed inside the computer. Scratch that if u are too.2. Check the Power Brick, plug out and plug the adapter back in, change the wall socket you are plugged into.3. Restart the computer. I believe this is what the majority of you have done. Then u call customer hot line, send to service center, still cannot find out the problem or they claim battery spoil, then you have to wait for too **bleep** long b4 it gets repaired. NO YOU DON'T HAVE TO! Take these few steps to save yourself the time, money and whatever. Firstly go to this website: http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... I shall elaborate on the steps since they do not. For everyone who is doing the steps, it requires the power brick to be on and for the laptop battery to show: PLUGGED ... Read more

Answer:Lenovo Z400 Battery Plugged in Not Charging Problem

Hi people! update for the above message: Lenovo Energy Management is still the main culprit for the error, so pls do check that under the battery menu in LEM, IT IS SET TO 'MAXIMUM BATTERY LIFE' to enable charging to 100%, not Optimised battery health as this will allow your battery to have a longer lifespan( how many years it can last, i do not mean one charge.) 

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Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

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Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

Answer:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

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Hello, I have some problem with battery. The issue start when 1 week ago. My notebook sometimes does not charge while I plugged in the adaptors to the notebook. After I turn off the notebook. I turn on it 3hours later and become a normal while I plugged in the adaptors into the notebook and charged very well. But, now I have same problem again with this.So, I do not know why this is happening and how to solve it.Please help me to handle it.Thank you very much.Regards.

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Hi, I purchased an IdeaPad z710 not too long ago and I've been haveing some problems, mostly that I can't seem to get the battery to charge at all. The battery sits at 1% and a notification reads..."plugged in, not charging". I don't know whats wrong, and I've already checked to se if the battery is in visible good condition (it is). Any tips or suggestions would be appriciated.

Answer:Lenovo Z710 Battery Plugged in Not Charging Problem

hi rjw1234,
 
Welcome to the Lenovo Forums.
 
Can you try the following:
1. Turn off the computer, unplug the AC adapter and remove the battery
2. Press and hold the power button for 30secs then plug-in the AC adapter and re-insert the battery.
3. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check.
 
- Link to picture
 
If the battery still stays at 1% and the battery notification is still "Plugged-in, not charging", I recommend you contact lenovo and report as you most likely need to get the battery replaced.
 
 
Regards

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hello, i've just bought my lenovo y410p last week, its been perfect untill last night i was using it the battery got to 6% and shut down, i put in the ac charger left it for 3-4 hours then when i tryied to use it the battery is still 6% !  i've seen alot of solutions like unplugging the ac charger and the battery and pressing the power botton for 30-60 sec and then putting the battery and the charger but it didn't work ! tryied to uninstall the driver and reboot and install it again but it didnt work -_- the battery gauge reset is not available !! as the photo shows also my battery status shows that the battery is destroyed !    can any one help me ??   

Answer:[Help][Battery] Lenovo Y410P - Plugged in, Charging; stuck at 6%

hi seveli,
 
Welcome to the Lenovo Forums.
 
From the looks of it, you may need a new battery. Have you considered reporting the issue to Lenovo?
 
Check this Support Phone List.
 
 
Regards

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My lenovo s10 netbook, with windows 7 and XP isn't charging anymore. I thought it was because XP is no longer supported or something, but I upgraded to Windows 7 and it still doesn't work. There's an orange light on, and when I move the battery around it turns blinking blue, I thought that meant it was charging, but in Windows 7 it says no battery detected and it's not holding any charge. Any advice would be deeply appreciated. Thanks!!

Answer:Lenovo Ideapad S10 Battery Problem (plugged in, not charging) HELP!!!

hi john_i,
 
Try performing a system power drain,
  Remove the Battery and AC charger,
          Hold the power button down for 15 sec.
             Reconnect the battery and AC and turn the system on, Check if the charging will continue.
If not try removing the AC and see if the the computer will shut off.
      If yes then you might need to replace the battery.
 
Regards
Solid Cruver





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i have a lenovo y450, when i was playing a game it suddenly went off - it had done this before as usuall i pluged in and booted, this message poped up "pluged in not charging" when i moved the cursor over the battery icon.

Answer:Lenovo Laptop y450 says battery plugged in, not charging

Re-calibrate the battery first and run your laptop on it. If the problem remains, try the solutions below. Find a spare charger and try to charge your laptop with it.If your problem still persists, then check for a BIOS update. CoolGuy

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Hi, I have a Lenovo P580 that is almost 3 years old, and I recently bought a new battery from Amazon to replace the original battery that came with the laptop. However, after installing the new battery, I can't get it to charge with the AC adapter plugged in. The new battery had a 60% charge initially. I currently have the battery setting in "battery fully-charged mode." The battery indicator light is red and flashes quickly, regardless of whether the AC adapter is plugged in or not (and despite having 60% charge). In the bottom right-hand corner of the desktop taskbar, the battery is recognized as being "plugged in, not charging." Is there a way to get the battery to charge? Or should I return the battery and get a different one? I really don't think the battery is the problem, but who knows. Thanks.

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I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

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Dear Lenovo team, I have a Lenovo Ideapad Y50-70 UHD which is 1 month old.I have been trying desperately to charge my laptop and it does not charge beyond 12%. I have tried the battery gauge reset and checked the energy manager and the conservation mode is NOT on! I cant unplug the laptop because it goes into sleep mode due of low battery and it doesn't charge. This is very frustrating as I cannot take my brand new laptop away from the plug point. Please Please Help! Prachi

Answer:Lenovo Energy Manager - plugged in / not charging message on IdeaPad Y50-70

Hi Prachiparekh,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with system plugged In not charging message in your Lenovo Y50-70 laptop.
 
This might be due to energy management  so pls do check that under the battery menu in LEM, IT IS SET TO 'MAXIMUM BATTERY LIFE' to enable charging to 100%, not Optimised battery health as this will allow your battery to have a longer lifespan.
 
Also try to reinstall the energy management driver and check for the issue.
 
Click here for the power management, if the operating system is windows 7.
 
Click here for the power management, if the operating system is windows 8.1.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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Hi, I have a lenovo ideapad u410, it is about 2 years old now, and I've been having charging problems. This started last year, where my laptop would be plugged in and down on the battery icon it would say that it's "plugged in, not charging." The battery would deplete completely, and when I try to charge it, the light would just blink.This eventually went away after about a month, I didn't do anything, and I could use my laptop again. However now it's back, at first I thought it was my charger, but I removed my battery and plugged it in and I can use my laptop without the battery. I tried to replace the battery, but it still did not charge. When I plug it in with a battery in the laptop, it will only blink a few times then stop entirely. Do I need to download any battery management drivers? I don't know what the problem is.

Answer:Lenovo ideapad u410 plugged in, not charging, battery depleted

I have my U410 Touch for 10 months now.  It always charged to 100 % but starting a couple days ago it only charged up to 90% and stoppped.  I called Technical support as I am still within warranty, they told me to perform the  the battery gauge, but it did not work.  Then they asked me to reinstall the battery driver and the energy management software but it is still not working not charging to 100%.  They now suggest to me to do one key recovey to reset to the factory setting to see if it works.  If not, they said I can send back the computer for service.  I am not sure if I should do the one key recovery becaue I will loose all my files and etc.  I am skeptical if this will work?  Any suggestion?  Should I just tell them I will send back the computer to Lenovo to fix the problem but then I will not have the computer for at least two weeks. ....

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Hello All, I have a 3000 V100 laptop that worked regularly until 4 months ago, where it stopped charging the battery.  The battery indicator shows it is plugged in, and correctly states 0% available. When I disconnect the AC power it, stops working immediately. During this period I tried to upgrade my BIOS, and to look for other solutions, assuming it just ended its life, when a few days ago I came across the Lenovo support site.  saw the N100 battery thread (that solved by replacing batteries of computers manufactured on 02/2007), that showed EXACTLY THE SAME SYMPTOMS, and guess what - MY V100 was also manufactured on FEBRUARY 2007....  Here is the FRU: 92P1216, and the S/N has 92P1215  Again - I think it's exactly the N100 battery problem - same symptoms, same manufacturing date, and looks the same.  Can anyone from Lenovo help here? PS ? I opened the same thread and marked it as "solved" by mistake. So I reopened it here ? to be able to get help.  Best Regards,Eyal

Answer:Lenovo 3000 V100 Laptop - Battery 0% available (plugged in, not charging)

I have unmarked you other thread as solved. An OP can also do this by selecting Options > Unmark as selected solution. Please continue the discussion in the other thread as I am locking this one. Thankyou

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