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T440 gives AC power error when batteries are present

Question: T440 gives AC power error when batteries are present

I have a T440 that just started giving errors when connected to an external AC power supply. When an AC power supply is connected and batteries are installed, I get an error message every few seconds that matches the one described int he KB article "ThinkPad T440p / T540p screen flicker, brightness changing or switching to airplane mode while on AC." It looks like this:The screen becomes dim when this error comes up and the batteries stop charging. The screen then becomes brighter again and the same error comes up. The cycle lasts a few seconds and repeats.Essentially the system seems to think the AC supply is being connected and disconnected over and over. I do not use a dock.I have tried 3 different AC adapters (PNs 45N0358, 45N0312, and 45N0482), multiple different wall receptacles, and also tried connecting to a docking station, all with the same results. When no AC power is connected (running off of batteries only) everything runs normally. When both batteries are removed (running off of AC power only) everything runs normally. The issue only occurs when one or both batteries are in the computer and trying to charge.The fact that I get the same issue when connecting to a docking station rather than the normal external AC power supply, combined with the fact that it runs fine off of AC when batteries are removed, makes me think this is not a simple connection issue with the power jack or power connector.Any input would be much appreciated!

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Preferred Solution: T440 gives AC power error when batteries are present

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Answer: T440 gives AC power error when batteries are present

This is a known issue. The fix is to install the latest version of Power Manager and add the registry file described at https://forums.lenovo.com/t5/ThinkPad-W-Series-Laptops/W540-charging-bug-WiFi-OFF-no-charge/m-p/1498... You may also want to read https://forums.lenovo.com/t5/ThinkVantage-Technologies/Power-Manager-Problem-With-quot-Enable-auto-d...I agree that this is not intuitive at all because the error message blames the dock rather than explaining that it is related to an Airplane Mode setting in Power Manager.





Lenovo Stuff: ThinkPad T400 (2764CTO) + Advanced Dock, ThinkPad T440p + Ultra Dock, assorted batteries, screws, and nubs

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The other night I was working on my T440 and all of a sudden the screen flashed and powered off. At the very last moment I seen a critically low battery error. I immediately plugged it ina nd tried to power on again, I got to the splash screen, then it flashed the battery error again and shutdown. I ordered a Lenovo battery of the same exact size brand new installed it and now I am not getting anything. I allowed the unit to charge while plugged in for a little while and still nothing. Does anyone have any suggestions?

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Hello, Suddenly, both of my T61 batteries (the one on the back and the extra one in the drive bay) are not charging. It seems incredibly unlikely that both would die at exactly the same time, which suggests a more insidious problem. The battery LED blinks continuously. Power Manager 2 reports "There is an error". The AC adapter is apparently working fine. I didn't see any T61 batteries included in the battery recall. Ideas? -- Charles 

Answer:Both T61 batteries suddenly not charging (Power Manager: "There is an error")

Any thoughts before I contact support? -- Charles 

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Dears, My T440 can not power on after press the "POWER" button. No matter how long I prees it.Also the Fn, F1 and F4 lights are in bridge state.I called local lenovo support(In China).  They told me press the RESET button under the laptop.It's all right after reset the machine. But this situation offen occur when I begin to work. And sometimes I can not find a pin to reset my machine. To be honest I replace my laptop touchpad to "T450? model and a FHD screen with Lenovo FRU(Works fine).Is this HW problem or I can solve it another way? I don't want to see it again. Thanks.

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Question: T440 car power?

I bought a copycat car charger for my old laptop.Now have T440 and am unable to find a car charger (UK) to power the laptop? Any suggestions please?http://www3.lenovo.com/us/en/accessories/chargers-and-batteries/travel-chargers/65w-DC-travel-adapto... mentions a 'slim tip' which I don't think is in use on the T440?













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Answer:T440 car power?

Hi Dave,Welcome to Lenovo Community! And happy to have you here.As I understand that you have query regarding car charger for your ThinkPad T440
Please check this & this may be it will help you.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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We recently purchased a T440 touch and upgraded to Win 8.1.  After I joined it to our network and install Bitlocker, the laptop no longer is able to power off.  The only way I am able to acutally shut down the laptop is to take out the battery.  Any time I shut down (shut down from the menu, or even press and hold the power button for 15-30 seconds) the laptop closes and then 5 seconds later it powers back up and goes to the bitlocker prompt.  Bitlocker has a feature where it will power down the laptop if you don't interact with it but even this doesn't work.  It will shut down and then seconds later power back up. Anyone else deal with this or hear about it? Thanks.

Answer:T440 won't power off

Reset your power features in the Bios.  The new Bios adresses a few of these power state issues.





W530 | 3840QM | 32g @ 1.35v CL9 1986z | 512g 840 Pro | 1t HGST 7200 | FHD AUO v.4 | Quadro K2k | GOBI 5k | Centrino 6300

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My laptop is not receiving any incoming power. The only reason it's on now is the battery. There was nothing in the FAQ or search page relating to a laptop being able to function only on battery even while it's plugged into a functioning powerstrip. Or a functioning wall socket. I've tried both. I've also checked for shorts in the cable. Nothing happened there, either. I'm wondering if there was maybe someway I'd managed to fry the plug that goes into my laptop or the area around that on the actual computer, and if that might be the source of this problem.I apologize for sounding completely inept. I am, and that's why I'm here.

Answer:No Power Except For Batteries

What type of laptop is it?Acers are famous for the AC adapter plug that connects to the computer not fitting properly...or even making a connection for that matter.Are you sure the Ac adapter is properly connected?

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i reset machine; took battery out, hit power button, put battery back in; nothing. Pluged power in; blinked 3 times and nothing.Out of warrantee. Any suggestions?

Answer:T440 shut down - will not power back up

Try removing the battery, AC adapter and anything that is plugged in via USB etc, and then press and hold the power button for 15-30 seconds.    Plug the battery back in, connect the AC adapter and try to boot. Good Luck,

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Here's a new one, I have an T440 that will not power on if the bottom case is on. Take it off and it powers on via AC or on battery but if the case is on, the only way it boots is if the internal and external batteries are disconnected and AC is connected. I have tried 2 motherboards and 2 internal batteries. It has the latest BIOS and Lenovo updates (as of May 18th, 2017). Any one out there encountered a similar scenerio?

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 Hey folks, I recently purchased a Lenovo T440 and it came with Windows 7 installed.I went through the free upgrade to Windows 10.Afterwards I downloaded and installed all of the Lenovo updates (recommended and optional) using the Lenovo Solution Centre. Ever since then everytime I turn on the machine I get the same error message - "Power Manager Gauge: An error occurred while loading resource DLL."I have tried a number of things including reinstalling the Lenovo Power Management Driver and disabling some of the lenovo startup functions.However nothing I have done has prevented this error message from appearing on startup. Any help solving this issue would be greatly appreciated.Thanks. 

Answer:T440 Power Manager Problem

Hi mv22,
 
Welcome to Lenovo Forums!
 
Please find the link given below and try the steps as given in the thread.
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440-power-manager-windows-10-problem/m-...
 
Please let me know whether the above step helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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My thinkpad T440 suddenly not starting when power adapter is plugged while it works well when using internal battery.The adapter does not charge the internal battery. I don,t have external battery. Also when ever I put the power adapter on,the laptop shut down and I have to reset to get it working again. I tried disconnecting battery and adaper and pressed power switch for more than 30 second but no luck, I also checked the adapter , it reads 20v d.c, tried another working adapter,still  same problem. Dismanteled the laptop and checked. Looking if any component getting very hot but it seems all wiring in tact. Adapter socket is good. Any technical advice much appreciated, I am use to laptop repairs and if anybody has the schematic will be great help. Any suggestions very much appreciated.

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For dell laptop, ispirion 525

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Hello folks, is there any chance to change the power modes, like full power or maximum battery life, with a hotkey or by a shortcut out of the Lenovo Energy Manager. Maybe, if there isn't any official way, is it possible by GUIDs? Thanks

Answer:T440 - How to change power modes with hotkeys

Power Manager doesn't have a feature like this.
But you could do it yourself with the built-in windows tool PowerCfg.exe
http://technet.microsoft.com/en-us/library/cc748940(v=ws.10).aspx
 
 

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New ThinkPad T440 and Basic Dock, running Windows 7 x64. If you sleep the machine, put it in the dock and power on, it comes up fine, and everything works. But if the machine is powered off when placed in the dock, when you press the dock power button it turns on but never completes booting (never plays the Windows "boot song"). The machine is up to date with all Lenovo drivers and software. Lenovo support sent me a new dock, it made no difference. Has anyone else seen this problem? It looks like the power button on the dock has an LED light in its center. Is it supposed to light? Mine does not. Thanks, Bob O'Hara

Answer:ThinkPad T440 won't power on when in Basic Dock

I am having the same issue with one of my users.  We recently applied all of the hardware updates / firmware patches and it started recently afterwards.

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Hi , I have a problem I have arready upgraded my lenovo T440 and now I realized that the power management driver isnt working. Moreover I cant manage the cicles and the level of the battery. Please Help When I run the program , it blocked like this ! 













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Answer:T440 power manager windows 10 problem

Power Manager is not officially supported in Windows 10 (or 8.x). Try uninstalling and reinstalling it in Compatibility Mode set to Windows 7.There's a way to set charging thresholds manually in Windows 10:https://forums.lenovo.com/t5/Windows-10/Windows-10-charges-T450s-to-100-charging-threshold-not-respe...

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hello,I has just upgraded my Thinkpad t440 from windows 7 to Windows 8.1 pro. But i could not find Power Manager software to install in my laptop. I want  this software to manage my battery to ensure that it stop charging when 80% capacity. I think that it is useful for my battery. Someone could help me where i can get this software. I could not find in lenovo website. Regards,













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Answer:Power manager for Thinkpad t440 with windows 8.1 pro

Starting with Windows 8, the conventional Power Manager with charging thresholds is no longer officially offered.Here's a third party tool to set what you need:http://thinkutils.wordpress.com/download/You still need to have the requisite power management drivers installed for it to function properly.

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I have some touchscreen tablets with Windows 7 Pro that have an internal battery and an external hot swap battery so my employee's can grab and new battery and go... you know, hot swap.
For some reason, the device draws power from the internal battery before using the hot swap battery.  Is there a way I can change the order in which the tablet draws power from the batteries?  I would like it to use Battery #2 (the hot swap battery)
first.
I have been unable to find this setting or any existing articles on the subject. Any advice is appreciated.  
Thanks.

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Does the ThinkPad T440 utilise the Always On Always Connected (AOAC) power mode feature?













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Answer:T440 - does it utilise the AOAC power mode feature?

It does not.  That's a tablet-only feature, which requires special support from chipset/firmware.  Traditional notebook systems (like T440) do not support this mode.
 
By the way, the feature has been renamed several times by Microsoft:
Always On Always Connected (AOAC) --> Connected Standby (CS) --> InstantGo

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Hi, XP-SP3, just started feeling "odd."  The system will just freeze.  I ran a Microsoft rootkit reveal, and showed 27 items, but on deeper inspection, nothing there.  Would appreciate your help. As part of full-disclosure: did download and run combfix; but it wouldn't run.  It started, but after 10 minutes hadn't gone past the "however, scan times..."  With no disk activity, I power cycled, went to uninstall, and says no such application.  So, I stopped.  The prudent part here is for me to stop the self-assessment and ask for help from the pros. The system is running, no particular issue, except the freeze and that security tools won't run. Yes, I have Norton Symantec 360, and it is up to date. dw PS: DDS.COM downloaded, runs but hangs.  I have been able to run OTLPPS: Earlier, call it September, when I have SVCHOST.EXE running at 100%, did a lot of "fixes" and along the way had a conduit virus.  Thought I fixed it.  ******OTL logfile created on: 1/8/2014 11:26:53 AM - Run 1OTL by OldTimer - Version 3.2.69.0     Folder = C:\Documents and Settings\jody\DesktopWindows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstationInternet Explorer (Version = 8.0.6001.18702)Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 1.27 Gb Available Physical Memory | 63.64% Memory free3.85 Gb... Read more

Answer:XP-SP3 just hangs, need to remove power and batteries to reboot

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please run this tool and post the log for my review. Wait for further instructions.Download correct tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===

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I am having vary Strange issue on Thinkpad T470S . I recieved it with the below configuration i5-7200 + 8GB Ram + 512 Samung SSD I have upgraded to Windows 10 - 1703 and with latest Bios and Drivers Following Issues are coming while computer is running on batteires and charger is disconncted. 1- No Booting to Windows Open the Screen LidPress the Power ButtonLenovo Quick Boot will happenit will show Lenovo Logo and bottom Windows loader icon will keep rotating forever How to solve it Keep Pressing Power Button while system ShutdownPower on againLenovo Quick Boot will comeIt will take two rotations and it will display Desktop. 2- Hibernate Issue while on Batteries After using Windows just close the LidLeave System for 5-10 Minutes wait until System Power Down automatically to save batterySystem will HibernatePower On SystemLenovo Quick Boot will come and It will rotate loader for 2 Times.Instead of Windows Lock Screen it will just show Black ScreenAfter 2-3 Seconds it will display BSOD and Fan will Start Running on Full SpeedThis Fand and BSOD will keep running while it fully drains the battery ( I noticed it after i left my laptop to start and came back after 20 minutes ) Above both Issues does not come if Charger is plugged in. Can any one help what is causing this issue, any specific Setting or Driver , I have tried chaning power setting to full performance but still it remains same. 






... Read more

Answer:Thinkpad T470S Power Issues on Batteries

The issue #1 sounds like known issue (bug) if you disabled Wake-on-LAN in BIOS Setup.  Then, the problm only happens on battery power like you said.  So if you disabled WOL, please change it back to "AC Only" and you will avoid this issue.  This is our bug to fix in BIOS but I don't know the fix plan yet.
 
I'm not familiar with the issue #2 but I wonder if it is the same cause.
 
 

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Hi all, I have purchased T440 a month ago, I have no external battery, the laptop use to start normal booting windows 10 pro using the power adapter, it also works well using the internal battery but yesterday when I connected the power adapter it did not start, so IA had to reset it then tried it without adapter and is working well but as soon as I insert the adapter it stops work, also it does not charge the internal battery. Every time I connect the adapter it stop working and I need to reset it . I have checked the power adapter, it reads 20V d.c which is normal, I also tried another adapter kown good but the fault the same. Any help is much appreciated.

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This is a brand new Lenovo T440S. AC Adapter connected to laptop - batteries show draining power. Tested AC Adapter and external battery at Best Buy on same model. Best buy's floor model AC Adapter and battery makes no difference-battery continues to drain. AC Adapter and external battery from my laptop work perfectly fine on the Best buy floor model. So it is not the AC Adapter or the external battery. Sent to Lenovo for repair. Motherboard and Sony Internal battary replaced. Came back to me. Still would not charge. Powered off laptop--powered back on. Disconnected AC Adapter then reconnected - the batteries charged to 100%. Then inexplicably, when the AC Adapter and the laptop were taken to a different room and plugged into a working AC outlet. The batteries began draining again. No combination of steps will set the batteries charging again. Lenovo wants me to send the laptop in again. I have gone through all the mumbo-jumbo of taking the battery out uninstalling the ACPI Battery--uninstalling the Power manager Driver--reinstalling--reinserting the battery...etc. All of the software is up-to-date. BIOS, installed all Lenovo updates for this model, all Windows 8.1 Professional Updates. Searched high and low for all the logical resolutions and illogical resolutions. This laptop is a defective lemon when it comes to the power capabilities. All the trade rags claim this laptop is the second best on the market behind the MacBook Air Pro. How did Lenovo do it? If this is the seco... Read more

Answer:Lenovo T440S Power Failure - Batteries Not Charging

I am having the exact same problem with my Think Pad Helix. This is very disappointing. I called Lenovo Tech Support in Canada and they refused to help me stating that I ran out of warranty about a month ago. When I plug in my AC adapter, it does not charge my battery. I tried every power outlet at home with no luck. I tried at a coffee shop and didnt work. Tried at a friends place and started charging the battery. Seems like it has a mind of its own. If someone can please provide a possible solution. I took my laptop to a computer repair store, they tested the AC adapter and confirmed that it was working. Lenovo - Please help !!!  I am a loyal customer for last 10 years, but will never purchase again if there is no help provided to resolve these issues. Hasan. 

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I have a Cannon power shot A560 that has a new set of AA batteries in it
but it will say "change batteries" when I turn it on.

So with I do is pull out a small watch battery in and put it back into the
cammera and it will normlly true on for a 5 or 4 time then it will
again say "change batteries". What is the problem here? Do I
need a new watch battery in it? The battery that I pull out is
a pansonic C 1200.
Thank you,
 

Answer:Cannon Power Shot A560 say Change Batteries

you may need a new watch battery - how old is it ?
 

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All, I just purchased the X220T tablet recently as well as purchasing the slice and had a few requessts. 1) Update manual to indicate that simultaneous charging of battery and slice only occurs once charging of the main battery reaches 90% on a 65W power supply2) Upddate manul to indicate that a 90W power supply will charge both simultaneously but will reduce the life span of the second battery and thus its not reccomended. Power Manager UpdateIt would be nice to somehow acknowledge the fact that the second battery is in queue to be charged.  While the main battery is being charged to the 90% threshold the 2nd battery indicates "No Activity" and the time until fully charged only reflects the main battery is charged.  To me this indicates that that I was doing something wrong and the 2nd battery would not be charged.  Here is what I propose: 1) Have a toggle in the battery settings that toggles the time to be shown between the current setup and one that shows main battery + second battery charging time(even when the 2nd battery hasn't started charging yet.  Also perhaps have a third toggle that alternates what's displayed between the 2 calculations. 2) Have an interval setting that allows you to select how quickly those values alternate. 3 a) Perhaps coordinate the color of the battery in the status bar with the time displayed option above.  Maybe Yellow for main battery time.  Green for both first and 2nd batteriy ch... Read more

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Answer:True or False: The less you run a laptop on batteries, the longer the batteries last?

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2 Days ago my computer has started responding slowly to the point where I couldn't do anything with it.
The only new software I installed prior to this was PG2 (PeerGuardian) - I am not sure if that's the reason for it.

I have ran Combofix and I have the Log ready (read the manual on how to run it and followed it)

Here's the DDS:
DDS (Ver_09-05-14.01) - NTFSx86
Run by Shai at 3:46:22.23 on Sun 05/17/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1255.972.1033.18.2047.1244 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\System32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\windows\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhan... Read more

Answer:WinUpGro.exe is present on my system, taking up CPU power

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have two laptop batteries that have been "lost" for about a year. I just found them and tried to charge them up since they were just dead. I have tried to charge them for 24 hrs but the best they get is 2% charge. Are they just plain dead. Anybody want them if they are?
 

Answer:Are my batteries dead forever? Laptop batteries

Drop them off at a recycling place.
 

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I need two laptop batteries. These are marked PP2200 and PP2210.

I'm sure there are many out there; but, just try finding someone who is selling batteries that have gone bad.

To be clear, I need two intact batteries that have never been physically damaged, disassembled, corroded, bursted or otherwise opened. I will pay shipping and and something for your trouble, packaging and shipping via PayPal or check mailed direct.
 

Answer:Need a couple of bad laptop batteries--really--two no-good batteries.

Sorry, I deleted my previous post, I misread your message.
 

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I have a T440 that is giving a fan error message and then shuts off immediately. And, of course it just went out of warranty last month! Any ideas as how to fix?













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Answer:T440 giving Fan Error

It is a pain that it just went out of warranty. That seems early for a fan to die. I don't know how handy you are about doing things yourself. You just need a screwdriver, but some people are comfortable doing things like that and some are not. I am assuming the problem is the fan itself, because the only other part involved is the motherboard which is a much bigger issue. I would say that in 90% of cases it is the fan itself. The fan can be accessed by removing the bottom cover. The fan can then be removed and replaced. On newer machines, I always suggest a new fan, as opposed to a used one, which should come pre-pasted. Here is a link to the service manual. See what you think:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/t440_hmm_en_sp40a26000_01.pdf

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I have a Lenovo Thinkpad T440 and the batteries are showing battery error in the Power Manager. I am unable to update my BIOS to see if that will solve it and my batteries don't seem to be eligible for a Firmware update. My Warranty is also expired. Anyone have any suggestions? error is showing up on both batteries  (Front internal and rear removable). Laptop works fine when plugged in but will not power on if it does not have a charger connected. Batteries don't charge at all (With or without it being powered on) All suggestions welcome. Would prefer not to have to get a new battery set as these ones are relatively new and shouldn't be throwing this error. I do not have a spare Thinkpad I can test the batteries in or that I can test a known good battery from. 

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Hi AllHave installed Windows 10 on ADATA SP600 120Go SSD M.22 on my T440. All was ok for month (10 month exactly).Recently i updated the bios to the latest one : 2.44 (I don't know which version I had before :-( ).And know the laptop reboot regulary with the error message : 2101 detection error on SSD M.2 Any suggestion are welcome.My first Idea is to downgrade the bios but offically it is not possible. I did not find the way to do.Thanks for your helpChristophe 

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0x0000004a Blue Screen error.  This happens at different times: log in, working in various office programs, before it gets to the log in screen. System update has updated the laptop fully and it has all windows updates.  It is a stock build of Win7 Pro (shipped with this OS). Here are recent dump files, any help is greatly appreciated. On Thu 10/23/2014 4:13:36 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\102314-19780-01.dmpThis was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)Bugcheck code: 0x4A (0x74C52E09, 0x2, 0x0, 0xFFFFF880080C2B60)Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICEfile path: C:\Windows\system32\ntoskrnl.exeproduct: Microsoft® Windows® Operating Systemcompany: Microsoft Corporationdescription: NT Kernel & SystemBug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Thu 10/23/2014 4:13:36 PM GMT your computer crashedcrash dump file: C:\Windows\memory.dmpThis was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)Bugcheck code: 0x4A (0x74C52E09, 0x2, 0x0, 0xFFFFF880080C2B60)Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICEBug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_... Read more

Answer:T440 0x0000004a Blue Screen error

Hi Derekge,
 
Welcome to Lenovo Community!
 
As per the query we understood that you facing issue with BSOD on your ThinkPad T440.
 
To resolve the issue please follow the steps from below link, is the issue doesn?t resolve then I suggest you to provide us the Minidump file from C:\Windows\Minidump folder, so that we will verify the file and assist you further on that.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 13:02, on 2009-03-05Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\PROGRA~1\Grisoft\AVG7\avgemc.exeC:\WINDOWS\system32\CSHelper.exeC:\WINDOWS\System32\GEARSec.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\P... Read more

Answer:Killing Batteries and wimpvise.exe error

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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Relevance 47.97%
Question: present error

Answer:present error

i have just installed a programme from disk to hard drive.when i try to open it i get a message- present:error reading the file ERROR22017.i am running win me could it be that i have a corrupt disk?

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Relevance 47.56%

I have a WinXP workstation that is giving me fits when attempting to authenticate a RRAS (VPN) connection with a Win2k server.

For the sake of bench-testing, there is no router present. The server and two test workstations all exist on the same subnet (192.168.0.x) and on the same switch. Workstation “A” is a Win2K workstation and successfully authenticate with the VNC server. However the WinXP workstation, using the same username and password and the same VNC client configurations and settings, cannot connect. I repeatedly receive error #619. Sometimes I get error #721.

Any and all information I have found regarding a problem such as this instructs me to make changes on my router to forward port #1723 and to enable Protocol #47 (GRE). However, in my configuration, no router exists and yes, for the sake of testing, I disabled the XP firewall to no avail…

Any suggestions would be GREATLY appreciated!

Thank you!
Chris
 

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Relevance 47.15%

Encountered this problem for the first time while booting up ... I get this message on a black and white screen (NOT blue!):

"Board error or no keyboard present.
Now in safe mode speed
Press DEL to BIOS setup table to set correct CPU speed"

Obviously, I can't "Press DEL..." if the KB doesn't work (duh!)

My OS is Win XP Pro. The keyboard is USB. I've verified that the KB works (on another pc).

Attempted solutions:
1. Powering off and on (numerous times) --> same result.
2. Replaced USB KB with PS2 --> same result
3. Change USB to all available USB ports --> same result
4. Unplugged PC, switched off power switch, held power-on/start button for 30 secs., replugged, switched on, powered on ---> same result.

Many of you must be smarter than I am. Your help would be appreciated.

Triedrepeating th
 

Answer:Board error or no keyboard present

6 more replies
Relevance 47.15%

Driver error in Idirect3ddevice9resent()
Hi, Since installing Norton I seem to be having problems with css crashing, sometimes after a couple of minutes, sometimes after half an hour, usually when I'm doing well for a change....aaargh! Error message reads: Internal driver error in IDirect3DDevice9:resent()
Im running xp, ATI mobility radeon X600se card. I've updated directx, turned off AGP texture, tried running on window, turned down resolution, shouted at it ,sworn at it........
Must be Norton.... what next? Please.... I miss my game
Appreciate any help..cheers
Daillaughing
 

Answer:Driver error in Idirect3ddevice9::present(

Seen it before....

3) Check Your Firewall Settings
If there are multiple instances of Steam.exe, HL2.exe or any other executable files related to Source games, these all need to be given permission in your firewall. To ensure that your firewall is correctly configured for Steam, please follow the
Using a Firewall with Steam (Unable to load library Steam.dll).

Internal driver error in IDirect3DDevice9:: present()
 

2 more replies
Relevance 47.15%

Driver error in Idirect3ddevice9resent()
Hi, Since installing Norton I seem to be having problems with css crashing, sometimes after a couple of minutes, sometimes after half an hour, usually when I'm doing well for a change....aaargh! Error message reads: Internal driver error in IDirect3DDevice9:resent()
Im running xp, ATI mobility radeon X600se card. I've updated directx, turned off AGP texture, tried running on window, turned down resolution, shouted at it ,sworn at it........
Must be Norton.... what next? Please.... I miss my game
Appreciate any help..cheers
Daillaughing

This seems to have gor into the solved basket...it isnt tho.
 

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Relevance 46.74%

I had this z61t for a year and a half and this is the second big problem i have with it. It had a board failiure withing 3 months of having purchased. 5 days ago i noticed the battery led, started quickly flashing amber, i unplugged the power cord and the laptop inmediately died. Dust it, cleaned the battery connectors, and the system continued the quick amber flash. We have two more of this at the office, so i borrowed another battery, that I'm certain works with same results, except that this time the amber flashing seems a bit slower. I installed the Lenovo Power Manaer, and I get an error detected message (big red x) on the battery. I don't think the problem is the battery, and the system is out of warranty now. I have been able to use the system with the power cord, but i'm constantly in the move and do need to get the system to sleep to transport it. What's the best way to corect this problem? Help much appreciated.

Answer:Z61t Battery flashing amber light - error detected - on two batteries

Ultrasi, Welcome to the forum!   I tend to believe the symptoms point to a defective battery.   Check out this page, it may help resolve your situation. Best regards, Mark

8 more replies
Relevance 46.33%

Hi, Since installing Norton I seem to be having problems with css crashing, sometimes after a couple of minutes, sometimes after half an hour, usually when I'm doing well for a change....aaargh! Error message reads: Internal driver error in IDirect3DDevice9:resent()
Im running xp, ATI mobility radeon X600se card. I've updated directx, turned off AGP texture, tried running on window, turned down resolution, shouted at it ,sworn at it........
Must be Norton.... what next? Please.... I miss my game
Appreciate any help..cheers
Daillaughing
 

More replies
Relevance 46.33%

Hi all ....Could some one help with this error message please.
Internal Driver Error in IDirect3dDevice9 :resent()
I cannot play half life in fact it wont even load up.
The rest of my computer is alright though.
Hope you can help.
Lenpcase
 

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Relevance 46.33%

When we start the lenovo win 10 pro desktop without any usb drive present we have no issues. If USB drive is present but internet off we have no problems. When any usb drive is attached & the internet is on, we get the above error - solution is to remove usb drive and restart.

without success we have re-installed USB drivers, and ensured that BIOS boots from the main Windows drive first.
Someone suggested a corrupt TPM module, but I have no idea how to fix, - I do know that the BIOS has no reference to TPM within the security settings.

Any ideas how to resolve?

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Relevance 45.92%

Yesterday morning, my wife sat down at her desk and saw nothing but a bad image error window for an application.  Computer had apparently rebooted overnight and in trying to x/close the window, wouldn't allow this, had to click on OK and that just presented a similar window for a different program - this happened over and over again, many times, apparently for every program that was trying to launch on startup.  Searched and searched on another PC for what this might be - was finally able to run AVG which found something (I can't recall what) but indicated it couldn't be repaired/healed.  Ended up trying multiple things throughout the day - ran Vipre according to those instructions in Safe Mode, ran SFS Scannow, Malwarebytes, AVG - all multiple times and in Safe Mode.  Nothing (at least no threats related to fixing this problem) turned up.  Found a post at this website/forum last night that referred to Combofix, but everything I see on this particular tool indicates that it isn't wise to use without expert assistance.  This problem is like no other I've experienced, crippling.  Help would be very much appreciated!
 
A bit more info - almost every single error indicated the program was "either not designed to run on Windows or it contains an error.  Try installing the program again using the original installation media or contact your system administrator or the software vendor for support".  I believe above this the window sho... Read more

Answer:All exe files present Bad Image Error Message Windows

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===If at all possible run these programs in normal mode. If not then use safe mode.--RogueKiller--Download & SAVE to your Desktop For 32bit system or For 64bit system Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+=======Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===Please paste the logs in your ... Read more

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Relevance 45.92%

Trying to configure a Win 2003 Server

When trying to Add the DNS Role via Manage the Server

It will install but an error says that it cannot start the DNS Service

When I manually try to start it via Services get the following Error

error 1222: the network is not present

At the moment this is on a standalone, un-networked Desktop
 

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Good Evening All:
Here I am again. When I try to download the Security Patch KB923810 for a vunerability in the Kodak Image Viewer, I get the message, "Setup cannot continue because one or more of the prerequisites required to install KB923810 failed." This has happened with another attempt at the installation of a Security Patch. I have checked the logs, but what little I do understand, is they repeat what happened. Sure could use some help. Thank you. justafarmgirl
 

Answer:System32\oieng400.dll is not present. Error Code 0xf0f4

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Relevance 45.51%

Hi, I've been trying to solve this problem for the better part of two days, so I figured it was time to seek a little bit more hands on help than Google searches can provide. The issue at hand is that when I start Windows 7 in normal mode or Safe Mode with Networking, I get an error message within 10 to 30 seconds telling me that "Windows has encountered a critical problem and will restart in one minute. Please save your work now." And then it does just that, restart. I'm posting this in this particular forum and not the Virus, Trojan, Spyware, and Malware Removal Logs Forum is because I'm not entirely sure it is still a virus/malware/trojan issue anymore. It certainly started off as one though. Let me detail exactly what happened.

Browsing the internet and MSE pops up and says there are 2 possible threats, asking me to clean now to take care of them. I do so, but the computer slows to a halt. I then get the above mentioned error message for the first time, at which point, I bring the computer up into Safe Mode with Networking (thinking it's some malware that's causing the problem) but I get the error again upon start-up in Safe Mode with Networking. I boot into Safe Mode with Networking again and attempt to use RKill to stop the services causing the problem so I can run a MalwareBytes Anti-Malware scan. No such luck. I am however, able to update MalwareBytes in that one minute on the next restart and then boot into normal Safe Mode. I proceed t... Read more

Answer:Windows 7 error & restart automatically when internet connection present

I don't want to come off as impatient (I'm not, I promise. There's no time issue here, I'm fine using XP for the time being), but just curious if maybe I should try to post this in a different forum? Any suggestions? Any help is greatly appreciated, especially since I'm all out of ideas.

1 more replies
Relevance 45.51%

HI,
I am having a trouble with my PC. I not able to connect with Internet due to I accidently deleted network adapter from Windows 7, after that I formatted the system and reinstalled Window XP. Then I installing LAN driver, getting error " Cannot install drivers. No Intel(R) Pro Adapters are present in this computer."
Motherboard : Intel (R) Desktop Boards D946GZIS
Processer: Core 2 Duo

Answer:Getting error Cannot install drivers. No Intel(R) Pro Adapters are present in this computer.

I would strongly advise that you revert to Windows 7 - this could resolve the problem for you automatically. Otherwise, this link may help
click here

2 more replies
Relevance 45.1%

I Have A Portege 3480CT (Win 98) and PA3042E-1DST MULTIMEDIA PORT REPLICATOR. Although DVD playback software is installed and I am unable to play DVD'S. I have tried WINDVD and POWER DVD, both for WIN 98, to no avail. The WIN 98 software DVD decoder is also installed. If a DVD is loaded, each piece of software returns the error: 'disk not present'.

What do I need to do in order to play DVDS on my machine?

Thank you in advance.

Answer:Portege 3480CT: Canot play DVD's -> error message 'disk not present'

Hi

Do you use a original DVD?
Possibly there is something wrong with the region code settings.
If you want to play DVD?s with different region code the drive couldn?t recognizes the medium!

Please check also the drive letter setting under disk management.
This is a port replicator and it seems that the CD/DVD drive letter is set dynamically?

1 more replies
Relevance 41.41%

what does that mean?
I get this error when i request a page that I did in ASP.
I can't find a listing of those type of errors anywhere.
thanks!

Aude
 

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Relevance 41%

Hi, I have a Canon SX160 IS camera, but there is a problem. I take a few pictures, and a 5 second video and then it says to recarge the batteries, it requires two AA batteries. I took the batteries out and I checked them on my battery tester, and it says they are full. What is going on???
 

Answer:Camera says Batteries are dead, yet batteries are not dead

Read this to see what batteries get the best results.
https://www.amazon.com/forum/-/Tx17FLA8HQOFVIG/ref=ask_ql_ql_al_hza?asin=B00908BQCY
 

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Relevance 41%

I have a small home network. One of the computers is running XP and is connected to the LAN and the internet via a LinkSys router connected to a cable modem. There is no problem with internet access. However the LAN does not seem to be available. The XP computer cannot see itself or even browse the network. Clicking on "Microsoft Windows Network" yields the following message, :Unable to browse the network. The network is not present or has not started."

All the computers belong to the same workgroup and have a unique IP address and computer name. TCP/IP is the only protocol installed (it USED to work this way) since Netbuei is not supported by XP.

Client for Microsoft Networks,
File and Printer Sharing for MS networks,
QoS Packet Scheduler, and
TCP/IP are installed.

Here's how TCP/IP is configured:
Use IP address 192.168.1.2
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred & Alternate DNS set to specific IP addr given by ISP
Automatic Metric
Append primary and connection specific DNS suffixes
Append parent suffixes of the primary DNS suffix
Enable LMHOSTS lookup
Enable NetBIOS over TCP/IP
TCP/IP filtering - everything permitted

What should I change or check?

Many many thanks.
 

Answer:Win XP error: "The network is not present or has not started"

Just a guess, try changing client for Microsoft networks to Microsoft Family Logon or to Windows Logon. Do this for both machines. Everything else looks ok to me.

Good Luck

Let us know.
 

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Relevance 41%

Hello everyone. I am running W2K Pro on a Compaq Proliant ML330 Server and have decided that its time to upgrade to WinXP Pro. I thought this would be as easy as booting the system with the install disk but that was not the case. The setup process runs until it reaches the point where it needs to identify the drive where the OS is to be installed. At that point it says "no drives present". "press F3 to reboot". My current OS installed with no problem. Does anyone know why XP refuses to work?

Aratech

Windows 2000 Professional SP4
Compaq Proliant ML330 Server
Kingston 512 MB ECC RAM
(2) 9.1 GIG SCSI Hard Drives
 

Answer:XP install on gives "no drives present" error.

You probably have to hit F6 to load SCSI drivers for the SCSI controller.
 

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Relevance 40.18%

Has anyone got an answer for this problem? I noticed a computer on my network was showing the blue shutdown screen for no reason. 10 minutes later I realised it had frozen and I had to physically turn it off as the proper shut down procedures wouldn't work. On trying to reboot the black DOS screen displayed the above message. Typically, it told me to press F1 to continue. How is that going to work if the keyboard is not present? I unplugged the USB keyboard and it works in another computer. So what is the problem here? Running XP Home, SP2 with all updates, hardware firewall, F-Secure and no recent system changes

Answer:keyboard error or keyboard not present message.

Turn the Computer off at the Wall Plug, Then press and hold the start button for about 30 Seconds. Plug the Keyboard back in then try starting the Computer

9 more replies
Relevance 40.18%

My friend is getting the above message when trying to boot up he has xp home. I cannot get into the bios or safe mode. There are 2 options press f1 to continue or del for setup neither works because the keyboard does not work. I have tried a keyboard that I know works and get the same message. His dvd rw drive is also not working but that is nothing to do with this problem its never worked for a while even before this problem. It is computer made by tiny which went out of business, he has a reload disc but with the drive not working cant use it. Unless I can get hold of my sons usb external rw drive which I will try to do tomorrow. I dont know if it will work though as the computer is not going very far into the post. I have to put the reload disc in whilst attempting to boot up. I am thinking this could be a hardware problem,He had problems with his ps/2 ports a while back so his keyboard is connected by a usb to ps/2 adapter. can anyone help. Thanks.
 

Answer:Solved: keyboard error or no keyboard present

11 more replies
Relevance 39.77%

Recently I installed a new game on my computer (Far Cry 3), and after a while playing it, my computer suddenly shut down, just like a power outtage (except the power was not out).

After debating with friends, I went more towards a hardware problem rather than a software problem, so I thought something could have too high temperature (CPU, GPU, the HDD, etc.).

I have two HDD's, and they used to be together, but I decided to separate them, to reduce their average temperature.

I installed a software called CPUID HWMonitor, and it shows me these values (when browsing and not playing the refered game):



Note that this has happened before with previous games (Neverwinter and Guild Wars 2), and I'm still not sure whether this is a hardware or software problem, since separating both HDD didn't solve the problem.

Any help is greatly appreciated.

Answer:Computer shuts down like power outtage, Kernel Power Error ID 41

Some error relates to Sentinel/SafeNet products.

Code:
Event[33197]:
Log Name: System
Source: Service Control Manager
Date: 2013-05-07T09:32:28.187
Event ID: 7000
Task: N/A
Level: Erro
Opcode: N/A
Keyword: Cl?ssico
User: N/A
User Name: N/A
Computer: David-PC
Description:
O servi?o Sentinel64 falhou o arranque devido ao seguinte erro:
O sistema n?o consegue localizar o dispositivo especificado.
It is some data protection mechanism, so it may cause some real failure there. And the driver is appearing as too old.

Code:
Sentinel64 Sentinel64 Kernel 01-02-2007 11:39:44
Update Sentinel products from Technical Support - Drivers and Developer Kits.

Also, the just predecessor events of the Event ID: 41 are ....

Code:
Event[34173]:
Log Name: System
Source: avkmgr
Date: 2013-05-09T23:33:45.440
Event ID: 17
Task: N/A
Level: Informa??es
Opcode: N/A
Keyword: Cl?ssico
User: N/A
User Name: N/A
Computer: David-PC
Description:
avkmgr.sys version 12.0.20.2 successfully loaded

Event[34174]:
Log Name: System
Source: avipbb
Date: 2013-05-09T23:33:45.549
Event ID: 17
Task: N/A
Level: Informa??es
Opcode: N/A
Keyword: Cl?ssico
User: N/A
User Name: N/A
Computer: David-PC
Description:
avipbb.sys version 12.0.50.34 successfully loaded

Event[34175]:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2013-05-09T23:33:45.549
Event ID: 41
Task: N/A
Level: Cr?tico
... Read more

9 more replies
Relevance 39.77%

I am using T400 laptop,  problem is battery indicator light is blinking orange even though my main battery is well charged. Power manager indicates Battery 1 is fine but it is also showing Battery 2: Error detected. Power manager says main battery condition as good and second battery condition as error? Any Ideas?There is NO secondary battery in the laptop. 

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Relevance 39.36%

I have a T400 6474-AH4 Win7Pro SP1, If I run Power Manager (Ver 6.40) and try to apply a New Power Plan or try to uninstall Power Manager from Control Panel, I get the following error:"RunDLLThere was a problem starting c:\programThe specified module could not be found" I want to change the power plan so i get longer battery life and it is not letting me. I am also running Lenovo Power Management Driver 1.67.03.13. I am able to unistall and re-install this without error. 













Solved!

Go to Solution.

Answer:Error Apply Power Plan Power Management

Obviously something has gone wrong with the installation of Power Manager. There is a newer version, 6.61. Either from System Update or manually, try to install it, without uninstalling 6.40 first. I think this will fix the errors you are getting.

8 more replies
Relevance 38.54%

My friend is getting the above message when trying to boot up he has xp home. I cannot get into the bios or safe mode. There are 2 options press f1 to continue or del for setup neither works because the keyboard does not work. I have tried a keyboard that I know works and get the same message. His dvd rw drive is also not working but that is nothing to do with this problem its never worked for a while even before this problem. It is computer made by tiny which went out of business, he has a reload disc but with the drive not working cant use it. Unless I can get hold of my sons usb external rw drive which I will try to do tomorrow. I dont know if it will work though as the computer is not going very far into the post. I have to put the reload disc in whilst attempting to boot up. I am thinking this could be a hardware problem,He had problems with his ps/2 ports a while back so his keyboard is connected by a usb to ps/2 adapter. can anyone help. Thanks

Answer:keyboard error or no keyboard present

I think you should reset the CMOS battery...the bios seems to be messed up

BTW, you can check the keyboard port and the keyboard

Cheers

5 more replies
Relevance 38.54%

hello again! when my another pc booted up, it said the problem in the subject. i already tried 3 keyboards but still those didnt work. the lights of  the keyboards (caps, num, scroll locks) are dim but they flash alternately. thanks a lot!!!

Answer:keyboard error or no keyboard present

Bad connector on motherboard.

4 more replies
Relevance 38.54%

On turning the machine on I get the black screen with the EPA Pollution Preventer showing, and the bottom line says 'Keyboard Error or no keyboard present. Press F1 to continue DEL to enter SETUP'.The keyboard does not work, even trying CTRL+ALT+DEL. Have also tried to access the BIO but keyboard not working.I have plugged in a different keyboards and this did not work either.On a couple of occasions about a month ago or so when I have been experiencing this problem, the PC occasionally when switching on fires into life and runs OK. But this has not happened for the past few weeks though. On turning on, the lights on the keyboard flash once, and then go out, and then the keyboard is unresponsive.Could it be a problem with the keyboard port in the back of the 'box'? I suspect it might also be a motherboard problem.The computer is a Mesh Matrix 1300, purchased in 2000 on PCAdvisor recommendation. I have been in touch with Mesh, and am still waiting for a solution, although they have replied to my email.Please help me get my PC back to life! Thank you.

Answer:"keyboard error or no keyboard present"

When you switched the keyboards for a known working one, did you switch the machine off while you were doing the switch over?What type of keyboard connection do you have? Does it look like any of the pins in the connector are bent or does everything look OK?Scott

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I'm Currently on my Spare Computer I'm in the process of upgrading my computer.System SpecsAMD 3800 CPUMSI K8N Neo4 MS-7125 Motherboard2 Gig DDR RamATI 4670 Graphics CardThe Keyboard I have is the Logitech G19 USB which worked fine on my other computer no problems.But every now and again the Keyboard Becomes Unresponsive and when I reset the computer and when it Posts I get "Keyboard error or no keyboard present"Looked about on Google for clues some argued its the USB Ports on the Mobo and one said he took out the Cmos battery for 15 seconds (To Clear The Bios Settings)One suggested trying a PS2 Mouse and Keyboard I went down that route nothing happens.I went down the path of taking the battery out and the error was not there.Has anyone had this problem and if so how did you fix it?ThanksRob

Answer:"Keyboard Error Or No Keyboard Present"

turn all power off remove battery if a laptop. press and hold the start button for 30 seconds, try starting as normal

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Question: t440 'i' LED

I just noticed that on my friends Thinkpad Edge, the 'i' in 'Thinkpad' lights up on the lid and on the surface of the laptop, under the keyboard. But on my T440, it has always only ever lit up on the lid. Is it meant to be that way, or is my LED broken?





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Answer:t440 'i' LED

It is meant to be that way. The power-button does mirror the i-LED on the lid.

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Question: T440 ssd..

What to replace hdd to add on my T440 model:20B6005BUSWhich drive u suggest me256gb for best performance.Thanks..

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no matter how many times i clean the drive it will still come up with this error. i can't figure out what is going on. i am able to convert the movie just fine but when it comes times to write to blank dvd, it won't do it. this is the problem i am having on my laptop which i will include the log. for some reason on my pc the program convertxtodvd doesn't even acknowledge that i have a dvd drive , i believe it is the pcouffin, which i have uninstalled and reinstalled but i cannot get it to work. it says it is working fine but device no longer available. well here is the log from my laptop which will convert but will not finish the copy.

2/20/2008 1:29:47 AM info ********** Report session closed ***********
2/20/2008 1:29:30 AM error BURN: Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burner is dirty)]
2/20/2008 1:28:14 AM info BURN: Write started 894784 sectors to write
2/20/2008 1:28:14 AM info BURN: Writing speed requested x4.0, effective x4.0
2/20/2008 1:28:13 AM info BURN: Available write speed: 8x, 6x, 4x, 2.4x
2/20/2008 1:28:13 AM info BURN: Media ID: SONY-D21-00
2/20/2008 1:28:13 AM info BURN: Media type: DVD+R
2/20/2008 1:28:13 AM info BURN: Multiword DMA Mode 2
2/20/2008 1:28:11 AM info BURN: Scanned files #8, folder #2 - total size 1831393280 b. (1.71 Gb.)
2/20/2008 1:28:11 AM info BURN: Inserted media type : DVD+R
2/20/2008 1:28:11 AM info BURN: Write started
2/20/2008 1:28:10 AM info --------... Read more

Answer:Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burne

Replace the laptops burner... Laptop/notebook CD/DVD R/W's are very delicate and are more subject to failure than desktop writers
 

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Hey guys, i want to thank you ahead of time for helping me.

This BSOD is a pain in the butt.

Intel Pentium 2.8GHZ
RAM 3.5
32 bit OS
Intel GG965 Express Chipset Family

I have already reinstalled the operating system multiple times, i think its a faulty graphics card, but i want to be 100% sure before i go and shell out the $$ for a new one

Please help The blue screen error points to igdkmd32.sys & it also says GRAPHICS_DRIVER_TDR_FAULT

Answer:BSOD error.. Restarts, but power button stays on, graphics card error?

STOP 0x00000116: VIDEO_TDR_ERROR (go to top of page)

Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)

http://www.carrona.org/bsodindx.html#0x00000116

Incase you have overclocked your GPU reset it to the default.
Update your graphics driver to the latest stable version

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I just opened my laptop today, and when I used F1 to unmute, it 'clicked' a sort of odd, plasticky click. I hit it again a few times, and it always clicked. So I took the key off to check. I didn't see anything wrong, no broken plastic. After taking it off and putting it back on a few times, it now only clicks when I apply pressure in the top left area of the key. Does anyone know what might be wrong? Should I try to fix it, or see if I can get the key/keyboard replaced? (the laptop is still under guarantee)





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Answer:T440 F1 key clicking

Hi MadTux,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Keyboard on your ThinkPad T440.
 
This could be issue with the Keyboard Keys (Hardware), I strongly suggest you to visit the nearby service center for further assistance, and T440 is a new system and I might be under warranty.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Question: T440 vs E431

Dear all, I have similar hardware descriptions for T440 vs E431 in my purchase. So, can anyone detail concretelly the diferences between the models? I asume T series are "more quality", but please need details. Thank you!

Answer:T440 vs E431

T series are built much sturdier - better frame, internal 'skeleton', water channels on KB, etc - if you want to keep your machine for 3+ years, the T series will last much longer than the E

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Question: T440 RAM Extension

Hello Need to extend RAM for T440 Part number 20B6001FFE actualy equipement with 4GB. I have a new 4G RAM module Hynix 4G 2Rx8 PC3 10600s 9-10-FE. Is this module is compatible with this T440? Regards 













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Answer:T440 RAM Extension

Hi and welcome, sindibade78T440 supports PC3-12800 1600MHz DDR3L type memory. I.e.it's low voltage (1.35V vs 1.5V), more fast (1600 vs 1333) memory.You haven't provided module model nor it's voltage. If your new module is from the legacy laptops, most likely it is a normal voltage, 1.5V type.Conclusion, there are minimum chances PC3-10600s, 1.5V momory will work in the T440.

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Hi, We are a along time customer of Thinkpad laptops.We had T60, 61, 61p, 400, 420, 430 and now 440.I must say that the new touchpad for the T440 is awful. Everybody just hate it and I hope Lenovo shall stop using it in next versions of the T.We also have other issues with the T440 which we didn't experience with previous models.Two machines are hanging from time to time.One machine had blurry screen, and the motherboard needed replacement We are a software development house so we do quite a bit of compilation on the device which is CPU intensive. We find the T440 to be slower than the T430 and the T420, even though it is equipped with newer stronger CPU's/ Does anyone else here share the same feelings? regards,T.

Answer:T440 overall quality

Hi T.1. For the batch of T440, could you try switching the power plan to Maximum Performance? 2. For the batch of T440, try to run System Update also. Usually, the initial driver for newer systems may not be optimized. 3. For the two machines that hang from time to time, open Lenovo Solution Centre and run a full hardware scan. If any error found, contact Tech Support.4. For the machine will blurry screen, contact Tech Support.
Peter
ThinkPad W520 | ThinkCentre E73 SFF | IdeaPad K1 | IdeaPad Yoga 11s | Miix 2 10" | 3000 Y300
Give kudos to reward people for their assistance | Mark thread solved if the solution works | Please do not send me an e-mail regarding technical questions | I am not an Lenovo employee
=====================================
Dolby ; IdeaPad Slate Tablet

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I have discovered that Fn 4 puts the TP in Hibernate mode. Are there other Fn combinations I should know of?

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Hi all, We have been loyal Lenovo customers for many years. We have T400, T410, T420, and T430 all floating around our enterprise. We just bought our first T440, and I (wrongfully) assumed it would be similar to those models. I've had the laptop for 24 hours now, and am pretty dissapointed. No optical drive standard. Only 1 Dimm slot8 screws to get at RAM/Hard drive, as opposed to 1 on the older models.Touchpad feels cheap. I can see they were trying to mimic the Macbook, but it just doesn't feel good.Overall build quality just feels bad compared to older models.New, seemlingy proprietary power cable. This laptop cost over $1000. It looks like maybe the 440p is more in line with the older models. Can anyone confirm that you don't have to remove 8 screws to get at the RAM? And maybe just a comment on how similar it is to the older T series models I listed. If not the 440p, does anyone have a recommendation on a laptop model (very) similar to the 410-430?Thank you. - Jon













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Answer:T440 dissapointment

Hello.
 
Yes, same for me, the change for the basic T4x0 model over to a T440 UltraBook design was a bit perplexing to me at first, but it was well explained on the Tx40 options when I first started rummaging through them.
 
Now, I got both a T440p (my current main workstation out in the field), which relieved my trusty W520, but I didn't like the full size keyboard on the T/W540 models. A matter of taste, plain and simple. And I've got a T440s for lighter tasks, but that is the higher end model of the T440. So here to answer your points:
 
1. Nope, that is pretty much an Ultrabook standard. The T440p is your friend there.
2. The T440 and T440s have 4GB RAM soldered onto the planar with 1 slot for additional 8GB and max 12GB RAM.
3. Yes, it's inconvenient.
4. The ClickPad is liked by some, loathed by others. I disabled it in my T440's at first, but through the last driver and utility updates, it's become very useful, specially through the Win8 gesture config. I do prefer the legacy button setup though.
5. I'm on the border on this, I don't think they feel cheap, specially not the T440p, it's just as massive and durable as my earlier ThinkPads, but the T440s (and T440) are thinner and perhaps give the impression of poorer build quality, but I can assure you, after traveling with my T440s out in the field, it's a very sturdy and reliable machine.
6. Yes, another inconvenience, but you can get a small converter from the older barrel adapter jacks to the ... Read more

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Question: T440 - 20B7

I need to replace the motherboard. I cannot find the fru number on the board. Would you think this is ok: http://www.ebay.co.uk/itm/LENOVO-THINKPAD-T440-T440P-INTEL-MOTHERBOARD-NM-A131-SOCKET-RPGA947-NVIDIA...

Answer:T440 - 20B7

No.  That is from a T440p.  It is entirely different.

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Question: T440 LCD screens

In the part list for model 20B7A1HSGE, there are written several LCD screens.The question -  is there any IPS screen sutable for T440? (resolution doesnt matter)Thanks in advance. 00HM076 N Touch LCD ASM 0C00317 WOK04X0378 N AUO 14.0"HD AG panel - Primary04X0379 N CMI 14.0"HD AG panel - Secondary04X0434 N Samsung 14.0"HD AG panel - Secondary04X0435 N LGD 14.0"HD AG panel - Secondary04X3928 N Innolux 14.0"HD+ AG04X5023 N Innolux 14.0"HD+ AG panel; Innolux N140FGE-EA2

Answer:T440 LCD screens

It seems possible to use T440s display.https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/tp01_en/thread-id/93810

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Hi guys, I've just recently purchased a Lenovo T440. Before that i had the T410 which i loved. Just orded the T450 trackpad so i can chance the broken one on the T440  Now to my question. I just saw a video on youtube where a guy have changed his screen to an 1080 IPS.IPS screenI was wondering if that is also possible for my laptop. The thing is that I got the touch screen which dosnt have the same "frame".  I've been looking at this display AUO IPS screen Anyone of you who have tried this? Thanks/cd

Answer:New display (IPS) T440

Could this screen maybe work?Screen ebay My current screenInfo

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Question: T440 upgrade RAM

Hello there!Let me start saying that I am quite ignorant when it's about computers, so please try to be as clear as possible   I have a T440 i5-4300, 4GB RAM. I'd like to upgrade my RAM because sometimes when I work on my music, the machine is quite slow. Therefore my questions are:- How much RAM can my computer have maximum?- How many slots does it have? And therefore shall I install my new RAM next to my old one or completely replace my old one?- Could you please tell me EXACTLY what RAM models are compatible with my machine? So..what should I buy? I really really REALLY appreciate your help. Thanks,Tiz

Answer:T440 upgrade RAM

Your PC takes this spec for RAM: PC3-12800 DDR3L DRAM 1600MHz SODIMM The "L" means "low voltage", 1.35volts.  The device has 4GB soldered on the board.  You can add 8 GB more in a single module.  Read your User Guide or Hardware Maintenance Manual for how to do it.  Search support for those docs.  That spec is an industry standard, so any of the major players will have it.  You might check out the Crucial Memory Finder to confirm that for yourself.    

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Question: T440 not starting

Usually, my PC is never turned off, and only goes to sleep mode.However yesterday night my computer had shut itself down, and today I have been troubleshooting with no luck I disconnected every power source includingt the internal battery, and tested one of them at a time. Only when I press the emergency reset button it will boot, but only for a couple of second untill the problem occurs again and it won't boot. All I can think of is a short circuit. Any ideas?

Answer:T440 not starting

Are you sure your AC adapter is good?  If you disconnect both batteries, push reset and plug it in, will it start?

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Question: T440 Key broken...

Higot T440Machine type model20B6005BUS Got Key in keyboard brokenwhere I can Buy new key for my laptop?not the whole keyboardLeft ctrl.Thanks..

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 The issue is the machine will not log off or shut down. If you try to do either, you hear the tones, but then the screen doesn?t do anything. It just sits at the desktop background. The icons and task bar are gone. You can see and move the mouse. They only way to do anything is to hold down the power button. Alt-Ctrl-Del or ESC doesn?t do anything. The problem does not occur in safe mode. Machine came with 8 but I loaded it with 7. Any ideas besides disabling one process at a time?

Answer:T440 Won't Log Off or Turn Off

Does this happen with a bootable Linux USB?

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Question: T440 EM7345

Hey I have bought a T440 with the "integrated Mobile Broadband upgradable".Will I be able to use the Thinkpad EM7345? /Jonas

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Question: T440 bluescreen

Hi!With my Thinkpad 440 I get a blue screen error. First it completely freezes, then it beeps before I get the blue screen saying that an error occured (post error 2100). I have run the easy scan on the hardware diagnosis site and got the following finding code: WHD00F001-UM7WYE.I have Windows 10 on the computer and  have already tried to renew the firmware of the SSD, however this did not have any effect.What can I do now? Cheers,Charlotte

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Can someone please look in the BIOS under startup and see if something appears under HDD2 even though there is nothing there.
 
Thanks

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Good evening, I recently purchased a Thinkpad T440 and I need your help to fix a small issue. As a finance person I need to use the F1, F2, ....., F12 keys on a regular basis. My issue is that I need to always use FN+F1, FN+F2, ....., FN+F12 to work, which is not the most convenient thing to do. Is there any way to switch these two? Going in the BIOS offers me only the opportunity to switch between Ctrl and Fn. Best regards, JG










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Answer:T440 - Reverse FN Key

just press "FN + ESC"  once. There you'll have your singe press F1...  keys working..

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Just updated to the T440 from the T410 at work.  I've noticed that off the dock, the VGA port does not seem to function.  Is there sometihng I'm somehow missing, or is it possible I have a bad port?   I'm running Win 7 Enterprise.  It is not a clean install, its a swapped Crucial SSD from my T410 (cpu fan failure). I did remove the video drivers on first boot and installed the intel drivers off the website.  I have my full resolution 1600XV900 but no VGA out.  I've tried to update the driver via Windows updates as well, and no updates. Oh, I've also run the system update & it shows no new drivers for the video card or chipset. The external monitor is a Viewsonic VA2431wm (24 inch) connected via VGA. Thanks!

Answer:T440 - VGA Out Not working?

As an update, issue still exists with a new monitor and using the docking station. Ive wiped all video drivers from my system & re-installed. Issue remains, no video out from my machine.  I guess I will swap my drive backwards into another T410 shell & enjoy a machine that actually functions, & take this seed machine & toss it in a dusty cabnient.  No use for it, if I can't have video out to an external monitor.

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Hellohow much RAM as max place in my device? i see that i have 2 slots one of which is free. I have tried to google but seem to get alot of diffrent answers, so best to check   My motherboard is : Lenovo 20Aq007SMS, SDK0E50510 WIN Thank you 

Answer:Lenovo T440 How much RAM?

Hi simroo,
 
Warm Greetings & welcome to Lenovo Community, happy to have you here.
 
As I understand that you have query regarding maximum RAM supported for T440s
It can handle 12GB max7 / PC3-12800 1600MHz DDR3L, non-parity, dual-channel capable, 4GB memory soldered to systemboard, one 204-pin SO-DIMM socket according to psref
 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hi allI've got my first request to upgrade the RAM in a ThinkPad T440. I haven't got my hands on it yet, so cant do this for myself physically but can anyone comment on the upgrade path? The reason I ask is because I've looked up the model on the Kingston memory selector and it only offers an SDXC card and says this is the only available slot.  Surely not? http://www.kingston.com/en/memory/search?DeviceType=3&Mfr=LEN&Line=ThinkPad&Model=87133 Can anyone confirm there is a free SODIMM slot? Thanks  

Answer:T440 i5 RAM Upgrade

Hello, the i5 version of T440 only has 1 SODIMM slot, and this is occupied. If you want to upgrade, you have to remove the 4GB (I assume it was delivered with 4GB) and replace the 4GB with 8GB.You can read more in the PSREF file: http://www.lenovo.com/psref/

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I am looking to install an SSD drive in my Thinkpad T440 (not T440s), it currently has a 500gb HDD and a 16GB M.2 cache.  My questions: 1. Can I buy a regular 2.5" 7mm laptop SSD and install it in this Thinkpad? 2. I haven't really kept up with HDD technology, I don't understand at all how the M.2 cache fits into everything. Do I have to buy an M.2 SSD?3. If I can just use a regular 2.5" SSD, can I remove the M.2 cache because it won't be necessary anymore? I'd really appreciate any explanations or ideas. Thanks.













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Answer:T440 HDD Configurations

Welcome to the forum.
 
The answers to your questions are as follows:
 
1) Yes.
 
2) No.
 
3) Yes.

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Question: T440 without UEFI?

Hi,  I'm about to purchase a T440 and searching for a clear answer on whether UEFI ships with all operating system selections. I understand UEFI is required for Windows8, and I'm also aware of the option to switch to legacy boot. Please, let's not re-hash this information. I'd like to know - if I purhcase a T440 that ships with Windows 7, will I still be getting UEFI firmware, or just BIOS? Thanks for any help! 

Answer:T440 without UEFI?

Hello. It's really up to you wether you choose UEFI or Legacy boot, for both Win7 and Win8. UEFI iscertainly not required for Win8, but if your machine arrives with a UEFI enabled Win8 installation,and you want to have it legacy, the best thing to do is to reformat the system. I don't use UEFI boot on any of my machines, I dual boot most of them, so having it set to UEFIis just a headache I don't need.

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Dear friends,i am a little warried about my T440 HDD temperature,running the speedfan program,i see that the CPU temp is good - 35 degrees,but HDD - 43 degree in idle status,and 52 degrees shows the sensor inside the laptop (screen attached).Phisically i feel little hot on top (under right palmrest) and very hot on bottom surface - this is HDD place. Could you please suggest - is it normal behaviour of the laptopor - what to do?Thanks a lot. 
























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Question: T440 WWAN?

How do I tell if my laptop has the WWAN card without taking it apart? Also, is there a slot for another SSD inside the laptop? like a m.2? 













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Answer:T440 WWAN?

Welcome, Pcloke1231. There might be two m.2 slots for small SSD, 22x42 mm in size- double sided, in the wwan+ssd combo slot- single sided, in the separate m.2 slot (if it's present in the certain laptop model with smart card reader)T440 platform pecificationhttp://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20T440/ThinkPad_T440_Platform_Specificatio...2. To make sure wwan card is installed or laptop is "wwan ready" only (i.e.has the SIM card reader and wwan antennas installed), provide, please, laptop MTM code. Or, if it's a CTO model, laptop serial number (the latter - via the forum private service)Note, if the wwan card is installed, enabled in the BIOS Setup, you should see appropriate item in the Device Manager (Network adapters category) or in the "Another devices" category if the drivers aren't installed.

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Question: T440 and linux

Hi guys, first time on the forum. My friend just gave me a five year old t440 with i5 and 2.4 ghz. I want to upgrade the ram and I want to take out the spinner hd and use an ssd. I'm a linux user. Could someone please help with my questions.It appears that the max ram is 6 gig. Is this correct. I read something about 2 gigs of ram being hard wired into the motherboard, is this correct.Which ram should I use that is available on Amazon .com?What is the best ssd to use for a 60 gig capacity. I record music and no files will be stored on the computer itself, only the system will be on the ssd. I hear the Samsung brand is great. Can someone confirm an ssd that is reliable.Thank you for youR help













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Answer:T440 and linux

Hello and welcome,
 
FIrst, the T440 was introduced in 2013 so it can't be 5 years old.  If it is a T440 (nice gift!) here are the base specs:  http://psref.lenovo.com/PSREFUploadFile%5CSys/PDF/ThinkPad/ThinkPad%20T440/ThinkPad_T440_Platform_Sp...
 
Memory 8GB or 12GB* max7 / PC3-12800 1600MHz DDR3L, non-parity,dual-channel capable*, 4GB memory soldered to systemboard on selected models,one 204-pin SO-DIMM socket (*for the models with 4GB on-board memory)
 
The way I read this, if it already has 4G of RAM the max will depend on whether it's in the soldered-in spot or in the single socket.  If it's soldered in the socket is available for up to (per the spec) 8G additional for 12 total.  If the soldered location is empty, the current 4G is in the socket and could be swapped out for an 8G stick.  Don't know if the 16G RAM starting to be available is supported.
 
Z.
 

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