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T440S Integrated Webcam not working Windows 7

Question: T440S Integrated Webcam not working Windows 7

I have tried using the suggestions as below: 1. Device Manager - Uninstall then Install. Update Drivers2. Lenovo Communications Utility- Select Normal, Show my video Image3. Check BIOS for enable webcam None of the steps have helped me get the webcam working. The green light on camera turns on, but it shows a grey picture of camera with a cross accross it. Please help.

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Preferred Solution: T440S Integrated Webcam not working Windows 7

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Answer: T440S Integrated Webcam not working Windows 7

Update. Now it shows as below. There is no other application running on my laptop.

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I've owned this laptop for quite a while and had been using Webcam Central to control the Integrated Webcam on my Alienware M17x R4.   I never had any issues using Windows 7, 8, 8.1, or even Windows 10 until my system updated on 8/20/2016 with a scheduled Windows 10 update.
After the windows 10 update my system restarted and the next time I went to use my webcam I noticed that I couldn't control the pan / zoom / or tilt or alter any of the settings in webcam central.  If I attempt to change anything it automatically changes back instantly.  For example of I move the slider to zoom, or attempt to change the pan, it auto goes back to where it was and will not allow me to change the settings.
I also notice that my mouse pointer flickers over the webcam central GUI, meaning, there seems to be some issue with the GUI after the windows 10 update, I assume is also whats causing the settings not to be changed.
I have tried uninstalling both the drivers and software and reinstalling to no avail, same problem is present after reinstallation of both drivers and the webcam central software.
Wondering if anyone else has run into this and whether there was some type of resolution.
I was able to get the pan / zoom / tilt working with 3rd party webcam software, however I would prefer to go back to using webcam central.

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this wass also a reply to another thread posted by romeshomey, link bellow:
---------My laptop model is Inspiron 17R 5720 and Im having the exact same problem after the Microsoft Cumulative Update for Windows 10 Version 1607: August 31, 2016 - KB3176938, done Sep 4th. I was also already running Win10 and it didnt mess with Webcam Central - till yesterday when I gave the reboot necessary to install the update files.Pan/Zoom/Position Arrows show as available to be used but if you try to use then, nothing happens and back to full zoom. Only thing it allows me to do is to change to Face Tracking.I called Dell Suport Center and for about 2 hours I ran diagnostics and tried possible solutions with the tech assistant but he wasnt very helpfull at all. All diagnostics came back with positive/OK/passed results and they offered me a paid support to fix the problem. Not exactly a good solution, is it?It was clear though MS updates messed up with the webcam driver - I checked myself at Devices/Imaging there was an update for the driver done exactly when MS updates were done. Unfortunatelly, the rollback option wasnt available. For that matter, I decided to uninstall the whole Windows KB3176938 and CAPICOM (what ever that is) updates done using Control Panel/Updates but no-go. Next step was to google for that problem which leaded me to other Dell Forum threads pointing to reinstall Webcam Central which also didnt work at all then I bumped into your threa... Read more

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Moved yesterday to win 10 and after the switch i had no nvidia drivers and webcam is not working. I managed to update drivers for nvidia and its all fine but i still have Integrated Webcam in Device Manager as not installed because of no drivers.
Noticed it while trying to use camera on skype. It simply doesnt work like its not there. Tried to look for drivers and topics but havent found anything and looks like others odnt have the issue. Everything was fine before installing windows 10. 
I got Alienware 17x Mid 2013 

Any idea how to fix it? i got nothing now

Answer:Integrated Webcam Not working after windows 10 move

up, please anyone can help?

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Hello, I have a T440s and the integrated camera stopped working even though the device driver says it is working.  I have used process server to check and see what is using the porcess id and it is skype.  Skype does not show anything and has a camera with a line through it.  This was working fine before all the updates were done.  Has anyone else experienced this? I have tried the lenovo web confercing and iit shows the same thing.  Downloaded Yawcam and it also does the same thing. This leads me to beleive it is a driver issue, but the drive says everything is working ok. The pc is running windows 7. Thanks,Doug


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Answer:T440S Integrated camera not working

Hi Dsickler,
Welcome to Lenovo Forums!
Have you updated the camera drivers to version? If not please update the camera drivers to the latest version from the below given link.
If you have already installed the camera drivers to the latest version as mentioned above then try to uninstall and reinstall the camera drivers from device manager and reboot the machine.
Please let me know whether the above steps helped you.
Have a good day.

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Inspiron 1525 Integrated WebCam not working in Windows 7 64-bit.  I have tried reloading drivers and software. Uninstalled and re-installed multiple times. Making sure that WIA is turned on in services. Tried compatibility mode. Downloaded various driver versions from Creative's website and from Dell. Re-installed the A16 bios upgrade (as suggested by Dell). I used msconfig to make sure that no other applications were started or running. Uninstalled Live Messenger. Device Manager recognizes the camera and says that it is working properly. Despite all of that I still get the message "Camera is not available. Please make sure it is not in use by another program" when using the Dell Web Cam application or Live Messenger. When trying to acquire image with ArcSoft or HP Photo suite I get "Camera is unavailable" as well.  Even in Safemode with all drivers disabled I get the same message. I used the camera just before doing the clean install of Windows 7 64-bit so I know that it is not a hardware issue, but it does appear that there is some type of hardware incompatibility issue with "7". Any ideas? Possible OS settings I'm missing? 

Answer:Dell Inspiron 1525 Integrated WebCam not working in Windows 7 64-bit.

Since your question or comment has gone unanswered for so long, you can send your report on the device to the development team in this thread. 
Have Comments about Windows 7 BetaRating posts helps other users
Mark L. Ferguson MS-MVP

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After windows upgrade integrated webcam stop working.Windows looks like not be able to detected integrated webcam: now I only see a generic UVC Device that doesn't work.I did not find any driver for windows 10. Anybody knows a solution to have my webcam running again? Thanks in advanceStefano

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You know what's funny, this is my second laptop in a row from Lenovo that misses a piece of hardware. I initially bought a T440p and it came without wireless! I don't mean missing driver or anything, it was actually without a physical wireless card (although the spec on the box included it); no wireless in BIOS, device manager, etc. So I returned it and decided to get a T440s this time. Not to mention each of these orders took a whole month. The T440s has no webcam. Again, it's in the spec of what I oredered and it says so on the box. I spent hours searching for solutions, and you know how exhausting and irritating that is. Solutions I see are either enabling it in BIOS (under Security), in Lenovo Settings app (changing from private to normal), removing and updating driver, etc. But none works. There is no camera in Lenovo Settings app. There is none in BIOS. There is no Imaging Device in Device Manager. When I try to install the driver that I downloaded from the lenovo website, it says "No Target Module". So at the end I'm confident it's the hardware. What are the odds. Two brand new, crappy laptops in a row. Lost faith in Lenovo already, hence sharing this shameful story with you.   

Answer:T440s webcam not working; not detected in the first place

Hello;I have the same problem.I couldn't find any physical integrated cam in my newly bought lenovo T440.Can someone give me any solution or advice please. or tell me that there is no in build camera in this model? The model I am using is Lenovo Think pad T440 (20B7-S17G03. Regards

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Hello, I have a problem with my Thinkpad T440s running Windows 8.1. My webcam worked perfectly without any problems. Then suddenly without changing _anything_ it stopped working. I accessed the video settings in Skype where you usually see the webcam picture. The status LED turned green as usual but no image was shown and the computer froze (*) so that I had to turn the Computer of by holding the power button. After rebooting, the webcam does not work anymore. It is still detected and shown in the device manager. If I uninstall it there then it is detected after rebooting and the standard Microsoft driver is installed. If I want to access the cam with any programme, then the programme will freeze or show some sort of waiting-message. The status LED does not turn on and often no error is shown. Skype sometimes gives me a "your cam might be used by another program" message after waiting and watching this rotating circle for ages. I have tried any combination of uninstalling and reinstalling drivers, using old drivers, using new drivers, rebooting, playing around with the lenovo settings app and the "settings dependency package" etc. I should note that I haven't been able to really use the camera section of the app. It just shows an empty screen and the app crashes. I have even tried to boot from a Ubuntu CD and the problem is similar. The cam is detected but no software is able to show a picture or to even activate the status LED. It seems like there is a ha... Read more

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As of 2 days ago my integrated webcam stopped working. I have a Dell inspiron 1440. When you open up webcam central it says "camera not found". Attempts to use skype work via audio, but not through visual. I can see other people, but they can not see me. I'm studying abroad this semester and would really hate to not be able to skype with my family! Please help!

Answer:Integrated Webcam not working

To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

Have you tried doing a System Restore to a date/time before this started?

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Hi,System Details.HP Pavalion g6-1301 TXRam 4GBHardisk 500GBOperating System - Windows - 7 64bitFrom last one month my all three USB port and integrated webcam is not working.I tried diffrent options like windows repair and driver update but not able to solve problem.I am also attatching screenshot of driver manager if it helps.Thanks in advance for helping me.Thanks,Varun[recovering disk space, attachment deleted by admin]

Answer:USB and Integrated webcam not working

Were you using something like 3G USB dongle which you recently uninstalled from your laptop?Uninstall all items under Universal Serial Bus controller by right clicking each item and select uninstall from the menu. Also do same for the webcam. Reboot the laptop.If windows 7 came pre-installed with your laptop, did it also have HP updater installed? Because that updater BIOS and drivers. If you have the laptop motherboard CD, you can check by installing the driver version from the CD.

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Hello Everyone,
I have this issue for 2 weeks now that I cant seem to solve, I have followed some instructions here and I could see the integrated webcam in device manager as a hidden device but semi visible (Ghosty like)
Can anyone help,

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I have a built in webcam on my Lenovo SL500 and I was able to video chat on Skype, but It doesn't seem to work on AIM!

Using it on Skype doesn't help me because I never use Skype. I am trying to video chat with MacBook users mostly and it works on Skype but not AIM 6.8

Will someone please help me work my built in webcam on AIM??!!

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, 32 bit
Processor: Intel(R) Celeron(R) CPU 743 @ 1.30GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 1
RAM: 3032 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 6 Mb
Hard Drives: C: Total - 228972 MB, Free - 207924 MB;
Motherboard: Advent, Verona
Antivirus: BullGuard Antivirus, Updated and Enabled

Hi Everyone
I really am at the end of my tether over this one. I have downloaded what was required, as well has doing a full restore, but I cannot get my integrated webcam to work. It does not even acknowledge there is one at all. I have tried to go to the advent website to update any drivers, but it does not even list my netbook, which is is the Advent Verona. It just gives a serial number and I can find no mention of it at all either on my system or on the casing. Can anyone help please.

Answer:Integrated Webcam Not Working

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Please read thoroughly before you reply.
The webcam problem is strange.
When I raised the issue with Dell, they have tried to troubleshoot. Dell diagnostics F12 could not detect any issue.
They have changed the webcam and cable and it was still not working. They changed the Motherboard and again no luck. They asked me to reset the system to factory and I did. Now, the Webcam is not there in the Device manager. In fact, the Imaging Device is not listed there. I have checked under hidden devices and still it was not there. Now they are asking me to take it to the service center for a checkup.
Can one anyone tell me exactly what is the issue? All my drivers are upto date. believe me, I have done every troubleshoot under the sun!
Your help will be most appreciated.   

Answer:Integrated Webcam is not working!

Hello. Probably better if you post on the Laptop Video board rather than here on the Laptop audio board.
murlignosisPlease read thoroughly before you reply.
I would  remove that and add the full model name of the laptop and the operating system.

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Hello all, I hope this thread is posted in the correct place. If not, mods please feel free to move accordingly. I've got a newish HP notebook and I frequently use skype for voice and video chatting with friends and family; however, It recently has stopped working for no apparent reason. I don't know if it has anything to do with it, but I did notice that the webcam stopped working after I updated skype recently. The microphone also now works intermittently.. If I initiate a call with skype, my microphone will not work, but if I make a test call to the echo test service it works, and then works subsequently on my call afterwards. If I go to initiate any type of video exchange, a picture of youcam displays as my webcam image asking to start my webcam as seen here in this picture from my skype webcam settings

This also shows when trying to use my webcam on chatroulette, omegle, etc.

Here, when I start the youcam program itself I get this error message

If I go to tools and settings in the youcam program (which I can only access when I start the program via skype?) I click the dropdown menu to select my webcam device but no options show.

Here is a picture of my device manager, which suddenly displays no evidence of the hardware, even after scanning for hardware changes.
I spent 45 minutes on the phone with someone from HP support and got no where. They tried to remote connect to my computer using some sort of HP support software instead of windows remote connect. ... Read more

Answer:Solved: HP Integrated webcam not working

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My webcam is not working. It was working fine 3 months ago. When I try to start it, nothing error codes or anything. It just doesn't work. I've been to the Dell Product Support site to try and download factory installed software (using IE b/c it wouldn't work with Mozilla) and it tells me my service tag is not supported so I can't download factory installed software. I've gone to device manager and it shows up there. It shows up under my program files. I checked it for updates and it says it is up to date. grrrrr...
Any ideas of what next step should be?

Here's a copy of the TSG SysInfo

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD V160 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 2811 Mb
Graphics Card: ATI Mobility Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 223373 MB, Free - 149567 MB;
Motherboard: Dell Inc., Inspiron M5030
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled

Answer:M5030 integrated webcam not working

Go through this Dell article for troubleshooting webcam issues

Also someone discovered it was a cable problem.
I removed the bezel I could see that the ribbon plug was not seated properly. Re-seated, re-assembled and powered up. Straight away it downloaded the driver for the integrated webcam.Click to expand...

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Hi guys, I have a new X1 thinkpad... initially the webcam was working but now I could not seems to get it work. I also could not see this in the device list. Tried re-installing the driver but it does not work. Anyone knows how to fix this issue? 

Answer:Integrated WebCam for Thinkpad X1 not working.

Anyone knows how to fix this issue? Need help please.

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ive been using my webcam daily but randomly today it stopped working and doesnt show up in device manager either.

I have a HP dv6z-7200/

Answer:Integrated Webcam Suddenly not working

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I have a Dell Vostro 5470, Windows 7 and the integrated webcam is not working. Every time I try to use it, on skype or anything else, I get an error saying that no webcam is not connected. I am not sure what is wrong here. Any help will be appreciated.


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is there any news with regard to the solution on getting the integrated webcam to work under win7 for HP Paviliion dv9000 series?
perhaps this forum is more appropiate than the one I used in March, see here please:
integrated webcam does not work after windows 7 install

thanks for any hint!

I've bought an external one so I can at least do video sessions but I'd like to use the integrate one again.

Answer:integrated webcam not working, HP Pavillion

Quote: Originally Posted by Baileys28

is there any news with regard to the solution on getting the integrated webcam to work under win7 for HP Paviliion dv9000 series?
perhaps this forum is more appropiate than the one I used in March, see here please:
integrated webcam does not work after windows 7 install

thanks for any hint!

I've bought an external one so I can at least do video sessions but I'd like to use the integrate one again.

First and most obvious is a driver issue. Please go into device manager and look to see if you webcam driver is installed and working
Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If y our driver is missing, or there is a yellow triangle on it, you will need to update it.

Let us know if you need further assistance


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My first Lenovo and so far NOT HAPPY AT ALL.  I would swear I got a refurbished one as it did not come with ANYmanuals of any kind.  I figured it was on the hard drive.  So upon turning on the computer, and countless number ofminutes to set, I still could not locate any manual.  So now its a hit or miss.  Maybe I just dont get it! Anyways, after what seemed to be an eternity, I tried the webcam using the EasyCapture.  Lo and Behold, it statesthat the program "failed to open the camera".   I am Vista experienced (my desktop) and tried to locate the webcam.Nowhere on this computer does it show that one exists.  Even a hardware search shows nothing.  Any suggestions? Thanks in Advance.


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Answer:Y530 Integrated WebCam Not Working

Try firstly enabling your webcam by Fn+Esc combination.

//help will save the world

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hello everyone ,
i have this problem i need help with ,
i updated my os to my hp mini 110-1025dx into windows 10 pro and i found out that the webcam dosen't appear on the devices in device manger ,
after a few attempts to try download the right driver for it because i haven'r found it on the manufacture site i got it to work for a few moments and then is turned off again but i found it this time on device manager under hidden devices ,
i thought it was the os so i downgraded to windows 7 starter and i updated but i still have no webcam in the device manager whatsoever ,
would anyone help me with a link to the driver for the webcam plz ,i can't think of anything else to do .
best regards 

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Hi everyone, I have a T61 14.1" that is about a year a half old now and the integrated webcam has started to intermittently fail. Over the past few months, I've noticed that whenever some software tries to start the webcam, it cannot initialise it. Once in a blue moon, it works. I doubt it's software since it's a problem that has happened even after I recently did a fresh recovery of my system.  Should I call it into Lenovo Tech Support? I have a 3 year extended NBD On-Site service..I would personally prefer emailing them, but I don't think there is a way to do that.--unless they do have email support? Can anyone please advise? thanks!

Answer:Lenovo T61 14.1" Integrated Webcam not working

Hi Maximaboy1,I think the best way to contact lenovo support is by telephone.Hope it helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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Hey guys i'm new to this forum and I'm not sure if i'm posting in the right section.

Anyways,here are the specs .

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name FAMILY-PC
System Manufacturer Dell Inc.
System Model Inspiron N7010
System Type x64-based PC
Processor Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, 2533 Mhz, 2 Core(s), 4 Logical Processor(s)

So I bought this laptop about 2 or 3 years ago and the webcam was working fine till about 8 months ago.I don't know why but I somehow screwed up Dell Webcam Central by deleting some stuff from it without a proper removal installation and now whenever I try to install it,there's a message saying I got a newer version in my PC still and I tried uninstalling and removing everything related to it.I'm not sure but I think there is some kind of registry still in my laptop.I think this problem relates to my integrated Webcam not working,because when I go to a video chat website or skype the Webcam light would turn on for about a second and then turns off again.And when I try to open Webcam Central It doesn't even open and there is a Webcam Central icon in my taskbar.

I tried downloading and updating the drivers but no solution.


Answer:Dell Integrated Webcam isn't working

does the l/top offer a non destructive reinstall option

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Well, as you can see by the subject my integrated webcam is not working I don't know why. But if you're gonna recommend me to the device manager there's no imaging devices in there. But if you have a solultion please make it as simple as possible please and thank you.

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I recently did a system restore of my HP G60-125nr. I checked the webcam to see if it is still functioning via "CyberLink YouCam" and it says "Cannot connect to this video device(USB Camera)". The cam was working perfectly fine before the system restore.

One thing I noticed, it's not a USB Device, so why is it being recognized as this? It is integrated not hooked to a USB Hub. I'm guessing this is the way it is supposed to be?

In addition, I've been reading every topic across the net that has different solutions to fix the problem. NONE have worked. I reinstalled/updated drivers, installed service packs, updated BIOS information, NOTHING WILL WORK! I'm very frustrated with it.

Anyone have any suggestions? I have an HP G60-125nr with Windows Vista 32-Bit OS. Any help would be amazing, as I'm about to rip the lid off my computer and smash this tiny integrated webcam. Thanks!!

Answer:Integrated Webcam no longer working.. HELP

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Hi, I just bought a brand new Lenovo B50-70 which came with windows 7 originally.Before doing anythig in the computer I upgraded it to windows 10 - Pro 64 bits.The camera is not working at all. At the beggining softwares would recognizer the camera but the image was always enterely black. I could see it in 'Device manger' I tried to install the newest drivers from: When trying to install the downloaded driver I get the message: 'No appropriate driver to be installed' I unistalled the driver by right click in device manger and now it disapeared.I tried many things and I couldn't bring it back. No software (eg. skype, web pages) could find the camera in tests.  Thanks for the help


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Answer:Integrated webcam not found/working B50-70

Hi educancellier  , 
Welcome to the Community Forums.
Power drain: 
Initially start by shutting off the PC and remove the battery (page 33)  and ac adapter charger. 
Press and hold down power button for 15 seconds. 
Place battery and ac adapter back in. 
Use the Novo key (item 3 page 10)to turn on . 
On the Novo Menu , choose BIOS set up , load defaults on F9 and press F10 to save and exit .
Check camera using your apps or go to online camera test sites similar to this and this
Install Lenovo settings and turn of privacy setting:
Scroll to the bottom of the settings page, under ?PRIVACY MODE? change ?Turn Privacy Mode? to ?Off?.
You can try downloading and install Lenovo Settings from the microsoft store . 
Download and install drivers again from the website ( try both versions ) 
Version "6.0.1325.3 / 6.3.9600.11103 /
Version 6.3.9600.11103 / 6.0.1324.7 / 
Restart . 
Update us how it goes. 

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Hi all, 
I cannot get the integrated webcam to work on my Dell Inspiron 13 7000 series. It used to work just fine, but I'm unsure what happened. I've tried following multiple guidelines from Windows 10 (starting/stopping antivirus), but realizing it may be that the driver is no longer there. I've tried Dell System Detect, and it says that "We are unable to find the selected device." I've tried downloading the driver "Realtek IR Camera Driver", to no avail. Searching in my Device Manager, there is no tab for Imaging Devices, and no camera shows up under Sound, video, and game controllers. 
Any thoughts as to how to fix it? Thanks in advance of any suggestions! 

Answer:Inspiron 13 - Integrated webcam not working

Did you system just get updated to Windows 10 1709?

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I have a windows 10 laptop and was in a video skype call with a few of my friends until I got a message saying that there was a 'Unknown USB Device (Device Descriptor Request Failed)' and I have no idea what that means. I now can't use my webcam
on anything, and the icon to video call people has disappeared as if it was never there in the first place! Can anybody help me please? I don't want to touch anything in case I get rid of it for good... 
Thanks If you can help!
- Ellie

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I have an L540 refurb I got a couple months ago, and the webcam suddenly stopped working. Here's what it looks like when I try to use it anywhere. Any ideas?


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Answer:L540 integrated webcam stopped working

Hi Pantheist, Welcome to Lenovo Community Forums! As per the query we understood that you are facing issue with Camera on your ThinkPad L540. Check if there is any yellow mark in device manager under imaging device. Go to Start -- Lenovo setting ? Camera?and set it to Normal option. Check with uninstalling Lenovo dependence package application. Hope this helps.
Best regards.
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I know the topic heading isn't detailed so here goes:
I've had this laptop for about 9 years now and finally upgrade to Windows 7 Ultimate N (laptop was factory shipped with Windows Vista).  Prior to the upgrade all systems fully ran and the only reason why I upgraded was because the system was running slow and after reading a few forums I decided it was time to get with the rest of the world (I was still using Internet Explorer).
Windows 7 Ultimate N is downloaded and running, I've even optimized a few performance features and it's almost like a new laptop still a little sluggish but manageable.  I noticed within the "Windows Updates" however that 3 drivers under "Other Devices" would not update so I went to investigate.
After attempting to look online for a solution of getting these drives I gave up, but it got me to thinking if there were any other unnoticed faults on the laptop.  The first I found was the microphone.  It was detected in the Device Manager and enabled but it was not working; this was checking through the "Sounds" and "Recording" feature.  Did a lot of digging through videos and forums online and finally found that the original driver for the laptop being Sigma Tel wasn't updated even though "Windows Updates" said it was.  While reading one forum stated that the microphone and integrated webcam are connected so I checked it as well.  Though "Windows... Read more

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Hi, Just bought the Y500 that comes with the GT750M on it and found out that the webcam is not working at all. Patched the system with the latest win8 updates from Microsoft as well as latest Webcam's driver from Lenovo but nothing seems to work.Webcam or Imaging Device was not been listed under the Device Manager(Far left of the image below), however when going thru the Driverguide detection software, the site/program actually detected the webcam(hardware wise) but it was been placed along side with the Card Reader under a category  called => "UNPLUGGED"(Far right of the image below)For the card reader, I can understand that why it was been placed under the "unplugged:" category as it will only be activated or switch to "Plugged" mode when you insert a SD/MC Card into the reader. But as for the Webcam, I have no method/ways to trigger or switch on the camera thru the use of either Hotkeys or  via software integration.   Would appreciate if anyone here in the forum can provide me with some assistance on the webcam issue.Thanks

Answer:Integrated webcam on Y500(GT750M) not working

Welcome in Lenovo Community 
As per the error massage you faced so the only option you have to use is to contact the below support to have your machine checked at the service center as there is to things needs to be done with your machine whether to flash the bios or replacing the webcame itself 

Please let me know if there is anything else still required 

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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as the subject says ... i tried updating drivers (lots if not all) but it didnt work.. i've searched through and i am at my wits end >.< the device manager shows 'Lenovo easycam' and i can install drivers (for Bison)though when i use Youcam it says 'Youcam cannot connect to your webcam ( Lenovo easycam ). Try selecting other capture device within settings, or close any applications tahat may be using the webcam and then restart Youcam'when i use veriface it says 'Unable to turn on camera. Please check to see if the camera is working properly'  ... anybody know any way to solve this ?? ''preferably not by clean install of windows''

Answer:Z580 integrated webcam/easycam not working/cant ge...

Hi brother lenovo recommends a clean install for Ideapads.... READ THIS:

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Hi,  i checked the previous post on this issue and i followed every step to solved it but it won't work ! My camera was working just fine, and suddenly it keeps saying that the camera is use by an another application, but I can't figure which one. I tried Skype and Messenger, and both application don't detect a webcam on my system. I'm facing theses issue :1. in device manager, i can't find Image Device on the menu2. I installed the driver 7tca23ww.exe several time, but the camera is still not working3. I tried to detect the webcam but install assistant can't find it Please help me solve this issue thanks running Windows 7 EnterpriseRAM 8.0 GBIntel core duo 2 

Answer:Lenovo W500 integrated webcam not working

Hi, I am having the same problem and I am very frustrated by it.  Any help with this issue would be greatly appreciated.

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Hello,I have a Thinkpad X200 and am using Windows Vista.My webcam was working just fine, but then all of a sudden it was no longer being detected. I've tried re-installing the drivers and that hasn't worked. Funny thing is, a week ago the day my warranty expired I called to get the problem fixed. The guy remotely accessed my computer and I was paying attention for the most part - all it seemed like he did was turn on the camera center and repair the driver.. and it worked! But here I am, a week later (I never checked the webcam since I saw it work) and my webcam no longer works. I tried doing what I thought he did, but it didn't work.Any ideas?!

Answer:X200 Integrated Webcam not Working/Detecting

hey moey,go to the device manager, uninstall the camera driver, disable the camera. restart the unit.back to device manager, enable camera. since this is vista, i'm not certain if it has built-in generic drivers; if it has, then vista will install generic webcam drivers.once that is done, test the camera try the camera drivers that is available at

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Dear all,

the integrated webcam on my Satellite T130 isn't working.

I am using Windows 7 Home Premium and already re-installed the 64bit webcam drivers through this website. Nevertheless, when I click on the webcam application, simply nothing happens - program doesn't open at all or shutdowns instantly. Skype also doesn't recognize a cam. Also, there is no webcam in the device manager (one undetected USB device though) and no cam symbol in the Toshiba quicklaunch ribbon, which is how the camera is started according to the "manual".

Anybody got an idea of what the problem is? Seems like a common problem according to Google, but no suggestions other than reinstalling drivers. Maybe some other application blocking the camera? Firewall settings?

I'd appreciate any support, thanks.

Regards Florian

Answer:Integrated webcam on my Satellite T130 isn't working

>one undetected USB device though

This might be the webcam since the webcam is connected to the internal USB controller on motherboard.

It looks like a webcam driver is not installed properly.
Try the webcam driver released for the satellite t230 or other Satellite series.
The versions are newer?

Furthermore recommend checking the BIOS settings.
In some cases the BIOS contain an webcam option where the webcam can be enabled and disabled.

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I hope someone can help me.

My integrated webcam on my Toshiba Satellite R630 spontaneously stopped working in the last couple of weeks.

I have tried:

- Checking whether it is activated in BIOS and there's no option to select a webcam here.
- Restoring my laptop to an earlier state when the camera was working. This didn't work either.
- Updating the webcam driver - this installs the driver but then it disappears and nothing happens.

A few things that it might help to know:

- In Device Manager, 'imaging devices' is missing, so I cannot find the webcam driver here.
- I used to get a pop-up every time I turned on my laptop that was trying to load a bluetooth webcam but saying it couldn't. This has stopped happening; i think i turned it off in msconfig.
- It's not a hardware issue
- Yesterday I had a weird breakthrough moment - I'd downloaded an app to my phone to try and use it as a webcam via bluetooth. I'd turned on bluetooth on my phone and laptop. I plugged in my phone to my laptop and the bluetooth camera pop-up (see previous point) came up, but this time worked without the error message. However, instead of my phone working as a webcam, the blue light came on next to my integrated webcam and that started working. I thought it was fixed so closed everything and ejected my phone and the webcam stopped working again. I've tried to repeat this sequence but with no joy.

I'm out of ideas and really frustrated. Can anyone help?

Answer:Satellite R630 - integrated webcam not working


If imagine device isn?t listed in device manager, then this means that the module could not be found. Even if the driver would not be installed, the module should be listed in BIOS as imagine device, unknown device, etc?
But this isn?t the case?

So I think there are two possibilities: the module is fault or the connection between the module and the motherboard (controller) isn?t established.

As far as I know the internal webcam module is connected to the USB controller.
If the connection drops (loose cable) the module will not be recognized in device manager?

So from my point of few it must be some hardware related issue?

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Hi, My integrated webcam was working fine before. After an upgrade to Windows 7 it does not work, and I can't even find it in my device manager. I've tried installing the drivers found on the Lenovo site but nothing changes after I try to install it. Any ideas?

Answer:W500 integrated webcam not working after Win7 upgrade

Hello rfdionisi and welcome to community,
Kindly check the yellow mark camera driver in device manager under show hidden devices.
If it is not detecting then boot the laptop into BIOS and check under Security setting the camera should be enable.
Best Regards,

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Please read thoroughly before you reply.
I have Dell Inspiron 5558, running on Windows 10 64 bit, version 1703 with 8GB RAM
The integrated webcam simply would not work nor the in-built mic.
When I raised the issue with Dell, they have tried to troubleshoot. Dell diagnostics F12 could not detect any issue.
They have changed the webcam and cable and it was still not working.
They changed the Motherboard and again no luck.
They asked me to reset the system to factory and I did. Now, the Webcam is not there in the Device manager.
In fact, the Imaging Device is not listed there. I have checked under hidden devices and still it was not there. Now they are asking me to take it to the service center for a checkup.
They can't figure out. I am sort of feel that it is a problem related to OS, but I am not sure.
Can one anyone tell me exactly what is the issue? All my drivers are upto date. Believe me, I have done every troubleshoot under the sun!
Your help will be most appreciated.   

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My cam stopped working for pics and vid. I reinstalled the drivers and they are working fine, I was told by Dell that Integrated Webcam Central will not work on updated Win 10 and for about $160 they will install the software and fix the camera. Is there any other way to fix this problem?

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I recently bought a Lenovo Ideapad S300 running Windows 8 and initially had difficulty in getting it to update but, with help from several websites, managed to resolve this problem. However, I never managed to get the integrated webcam to work. The application would launch but the camera screen is blank. Device Manager advises that the device is working properly and the drivers are up-to-date. Incidently, this particular notebook does not have the hotkey (F9) to switch the integrated camera on/off but, I understand, on later versions Fn+Esc is supposed to perform the same function; it does not. The system has two associated programs, Lenovo EasyCamera and Lenovo YouCam.

More recently I have updated to Windows 8.1 but the integrated webcam still does not work. Can anyone please advise what I might be doing wrong or what I could do to get the webcam to work. I'm a bit of a newbie, particularly as far as Windows 8 is concerned. Regards.

Answer:Integrated Webcam on Lenovo Ideapad S300 not working.

Have you tried re-installing the webcam driver? I have a Lenovo at home and mine was ok when I upgraded, but I removed all the Lenovo drivers for the webcam. (As I hate all the rubbish companies put onto new equipment)

Also when you run the camera app does it detect a camera? Usually Windows 8 will ask for a camera to be plugged in. If it shows a blank image does the white light next to the lens turn on?

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Hi forum members,
I've bought HP Pavilion dv6-6c 16nr laptop 2 months back and the webcam was working perfectly. Yesterday I found in a video chat that it is not working and not even being detected in the device manager, when i start youcam application it gives and error. "Warning, no webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on."
Because it was working fine just one day ago so I think it might be some windows or other application update which has caused the problem but havn't found any solution yet. Please give some solution.
waiting for a quick response......

HP Pavilion dv6-6c 16nr with Windows 7 Home Premium


Answer:Solved: HP dv6-6c 16nr Integrated webcam has stopped working...

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I have a satellite 400 with integrated webcam.
The camera assistance software is starting automaticly and the web cam is working fine with this software.

But if I want to use MSN Messanger with webcam, it is not working.

The error message is coming: "Another software is using the webcam"

And if I want to configure the webcam within the MSN messanger software via the menu "extras" .. the message is coming: "The audio and videa setup can not start"

Who can help me ??


Answer:Satellite U400 - MSN Messanger isn't working with integrated webcam

> The camera assistance software is starting automatically and the web cam is working fine with this software.

I?ve got a U400 too and I?m using the internal webcam with the Skype.
It?s working perfectly!

But my software does not load automatically. I have disabled it in the msconfig.
The software doesn?t need to be loaded automatically in order to se it in MSM or Skype.
So I would recommend disabling the automatical startup.

Futhermore you should update your OS to the latest state...

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Computer: Toshiba Satellite L830-10N
Platform: Windows 7

Hi guys,
I am having problems with my integraed microphone and also the webcam. Suddenly out of nowhere, it didn't want to work. I have tried to restore the system from a previous point where I knew it worked, I installed several anti-virus programs to clean the computer just in case of viruses and still nothing.

The Sound Recorder was also checked but when I try to record, an error message comes up and says "An audio recording device cannot be found."

I have also tried going to the Control Panel > Sound > Recording, but a message says that can not recognize anything.

Also, the system tels me that I have a problem with the WD SES driver, which seriously, i have no idea what it is but just in case it could be related.

It has been working before without any problem and I have not dowload or do some kind of suspicious action, but now it won't work.

I have checked previous answers related with the topic but none of them work for me.

Thank you so much.

Answer:Satellite L830 - Integrated microphone and webcam are not working

Is webcam listed in device manager (imaging devices)?

If you use Win7 64bit try to reinstall webcam driver .

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I recently had to reinstall windows onto the Lenovo x201 tablet laptop and I can't get the integrated webcam to work on Google+. I tried downloading the integrated camera driver but during installation it stops about 3/4s of the way and the installation cancels. Not sure how to fix this , I checked under Device Manager and the camera driver is not listed under imaging devices. Does anyone have a solution to this? Thanks.

Answer:Lenovo x201 tablet laptop Integrated Webcam not working

Welcome to the community.
As per our concern, I would suggest you to please re-install the camera driver from the below mentioned web link.
After that please perform the following steps.
1. Press Fn+F6 to enable the camera.
2. Click the Manage Settingsbutton. The Communications Utility window opens.
3. In the Communications Utility window, configure the camera settings depending on your individual needs.

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My integrated webcam on my P200 recently stopped working.

To fix the problem I thought I would updat the drivers from this site however on doing so, the installation of these drivers fail saying I should contact the hardware vendor meaning I cant use my cam.

Anyone come across this before and got a fix?

Answer:Integrated webcam on Satellite P200 recently stopped working

Did you uninstall the previous drivers first?

Installing Vista Service Pack 1 may also help.

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I recently got my laptop screen replaced. Although the integrated webcam is connected as the light comes on and there is an image, it is not clear.

I have attached an image.

As soon as I realised the webcam was not working I took it back to the repair shop and they checked the connections and said everything is fine.

The tech support of the company that sold me the screen said to reinstall the screen as maybe the wires are not connected properly. However, the repair shop guy said everything is connected and the webcam itself is connected. He said they can reinstall the screen but if there is nothing wrong on their part (i.e. they have connected it properly) I will have to pay.

The repair shop guy said he thinks that the webcam captor got damaged when I broke the screen.

Do you have any advice? I do not want to get it reinstalled only to find everything is connected and have to pay again.

Any help would be much appreciated. I am not at all a technical person so please bear with me!!!

Thank you.

Answer:New screen and integrated webcam not working (Samsung laptop NP 300E5C)

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I purchased this laptop in feb 2015 in india and moved to singapore immediately and for first few days my integrated camera was working fine but suddenly it used to not work telling that camera not connected error. but this being the integrated how can it be not connected...
and also some times suddenly it used to work.not next day again same problem...and i once spoke to the support person and he told that he need to check the laptop but again bad thing is that he cant come on weekends and also not in evening times on weekdays...
kindly help me to resolve the issue..i tried a lot to figure out the solution.

Kindly help me to solve

Answer:Dell Inspiron 15 3000 series integrated webcam not working

When the webcam doesn't work, Can you check if it is detected in "Device Manager"?
It should be listed under "Imaging Device".
Thank you

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I have a 3 month old Inspiron 1525 that I upgraded to Vista 64 bit. I reinstalled the integrated webcam driver and application software (both 64 bit compatible according to the download pages). However, when I start the application, select any of the various features to run (video recording, photo capture) it says "The camera is not available. Please make sure it is not used by another application."  I have uninstalled and reinstalled the driver and software, try various compatibility modes. Disabled Live Messenger. Varified that the WIA (Windows Image Acquisition) was set to automatic and started. All with no luck. Windows device manager recognizes the hardware and says it's working properly. The blue light flashes when rebooting. Microphone works fine. I know it's NOT a hardware issue as the camera worked just fine hours before the upgrade (it was a clean install of 64 bit Vista). All I can think is that there must be a couple settings that I"m missing in the OS. Any suggestions?
Update: I also tried re-installing the BIOS A16 update as suggested on another forum. No luck.

Answer:Inspiron 1525 Integrated WebCam not working in Vista 64bit (new install)

The camera in your Computer is Creative Make. so try to update this driver this might work.
Please keep me posted about outcome...


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The computer runs Vista Home Premium. It is almost two years old. For about two months the webcam has not worked. When I look for it under the drivers there is nothing there for imaging devices besides the external USB webcam i purchased. The computer I use is a HP pavillion entertainment PC, Model #- dv6915nr. Any help is appreciated. thanks.

Answer:Integrated webcam not working on Vista home premium. HP pavillion dv6000 laptop

i have dv 6904 i had same problem
then i downloaded cyberyoucam tprogram and problem solved
try to get it from hp website

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camera este activata. nu gasesc driver de instalare. cel gasit pe lenovo suport nu functioneaza. 
Translated from Romanian to English......
the camera is activated. I can not find driver installation . Lenovo found the support is not working.
Mod's Edit: Google translated for the benefit of English readers.

Answer:Integrated webcam windows 7 [webcam integrat windows 7]

Welcome to the Lenovo Community !
Which Lenovo model you have?   That information is needed in order for people to assist you in finding the correct drivers.
English to Romanian......
Bine a?i venit la Comunitatea Lenovo
Care Lenovo model de ai ? C? sunt necesare informa?ii pentru ca oamenii s? v? ajute în g?sirea driverele corecte .

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I've search everywhere and cannot seem to find access to the integrated camera on my T400. I have a new unit, which recently arrived with Windows 7, 64-bit.  I checked the Device Manager and it's listed as working under Integrated Camera in Imaging Devices.  It's just that I don't know how to invoke the camera.  Can somebody clue me in? Thanks!  

T400 2764CTOWindows 7 x64


Go to Solution.

Answer:T400 Windows 7 Integrated Webcam - Where is it?

where do you want to use it? i mean, once all the drivers are installed (which it sounds like they are), all you need is, say, start video chat in skype or msn or whatever, and it'll come on automatically. there's no "on" button for it.

----------------------------T400s - 2815RW1 + Win7 Ultimate Don't pm me for help! That's what the forum is for. Also, Google's nicer than me. Ask him.

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Hi,My webcam used to function well - the screean play was always on the right direction and it rotated with the screen appropriatly while i was rotating the tablet.Suddently it stopped:1. it is showing me on an upside down landscape mode ("secondary landscape")2. doesn't rotate when rotating the tabletI've tried many solutions, including re-loading the driver and uninstalling applications such as skype, but nothing works. Would appreciate any assistance.Thank you,Daphna

Answer:x201 tablet webcam problem - integrated webcam upside down + won't rotate

trying again

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I have installed windows 7 on my dv9040ea and in terms of drivers, I've followed exactly the guide explained by Daniel in the XP forum here:
Windows7 Upgrade Guide for dv6000/dv9000 models - HP Support Forum
However, my integrated webcam does not work! It neither shows a picture in MSN Live nor in the "Cyberlink Youcam", only the blue light next to the the webcam jumps on.
It is a pity. I'd love to use it again on live messenger.
Is there anyone who has an idea why or could help me finding it out? Thank you!
Daniela from Germany

Answer:integrated webcam does not work after windows 7 install

Quote: Originally Posted by Baileys28

I have installed windows 7 on my dv9040ea and in terms of drivers, I've followed exactly the guide explained by Daniel in the XP forum here:
Windows7 Upgrade Guide for dv6000/dv9000 models - HP Support Forum
However, my integrated webcam does not work! It neither shows a picture in MSN Live nor in the "Cyberlink Youcam", only the blue light next to the the webcam jumps on.
It is a pity. I'd love to use it again on live messenger.
Is there anyone who has an idea why or could help me finding it out? Thank you!
Daniela from Germany

Probably just a driver issue. type device manager in search, find the webcam tab. Is it there? does it have a yellow traingle on it? are there any other "unknown" devices with yellow triangles on them?
Ken J+

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My new Lenovo X300 came with integrated webcam drivers but no application software to run it.  What software application do I use and where do I get it? Thanks.

Answer:X300 integrated webcam does not inclide webcam software application

Use yawcam from

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I have just migrated to WINDOWS 8 32 bits on my Satellite P300-220.

Eveything works perfectly except the microphone on my integrated webcam. The webcam itself works but not the microphone.

Any idea ?

There's no drivers on toshiba site for WIN8 for Satellite P300-220

Thanks for help

Bst Rgrds

Answer:Satellite P300-220: No microphone on the integrated webcam on WINDOWS 8

There are no Win 8 drivers for P300 because the Win 8 isn?t supported for this series.
Therefore some notebook functions might not work properly using Win 8.

However, please go to Control Panel -> Sound -> Recording tab
Click right on and mark the options: Show disabled devices / Show disconnected devices

What devices are listed in this recording tab?

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I have a lenovo G510 lenovo laptop with windows 7 installed.But when I try to access the webcam,it is giving the error "webcam not detected".Also,in the DEVICE MANAGER, IMAGING DEVICES section is not shown and also showing the error USB DEVICE NOT RECOGNISED.Anyone please help me with this error.I also want to know whether this is software or hardware problem.

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I just got an awesome deal on an S205 netbook. Everything is great except that I cannot get the WebCam to work. This is a deal breaker. If I can't figure it out I'll be returning it. So far I have tried various things. When I first started this I couldn't figure things out. There was no camera in the Device Manager and nothing obvious on the system (hardware, software) about a camera, except that I can see it, physically on the netbook and know it came with a WebCam. How to use it? Nada. So I went to the Lenovo site & installed a driver and then Skype. The microphone works in Skype, but no picture. Totally black. However, it automatically brings up Lenovo YouCam when you test the video in Skype. So that helped as this software was not recognizing a camera either, so I knew it wasn't just Skype. Then I figured out that I needed to hit Fn+Esc to enable the webcam. I thought that was the ticket. However, as soon as I did that I got a message that the USB device was not recognized. I uninstalled the driver and went back to reinstall it to see if that might help, however at this time I realized that the driver's on Lenovo's site for the s205 are for XP not Windows 7. Seriously? Turns out there are two different sites. and The later has the Windows 7 version, the first site lists Xp drivers ... Installed the W7 Driver again, but still not working or recognizing the camera ... Anyway, I am not a... Read more

Answer:S205 w/ Windows Home Premium not recognizing Integrated WebCam - Windows 7 Drivers?

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Hi there,
I have a Latitude E6410, running Windows 7 32 bit. My Integrated camera doesn't work as it doesn't have the drivers installed. 
I have searched everywhere for the drivers, but all I can find is Win XP drivers or Firmware, all of which are of no use to me.
Could someone help? I tried searching in Device Manager but it doesn't even list it.
This is a windows 7 image.
Any help will be very much appreciated.

Answer:Latitude E6410, Windows 7 32Bit - Need Integrated Webcam drivers

Is this exe also working for win8?

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Hi, my t410 have an integrated camera, which shows on the device manager if i don't use it at all. If i use it, and after a random time, the webcam just disappears from the device manager and i can't use it anymore, the only solution i found is rebooting. Does anyone have this problem, is this a Windows Problem or a Hw problem? Thank you. Manuel.

Answer:Integrated webcam disappears from device manager, Windows 7 x64 T410.

tried to re-install drivers?

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Relevance 61.09%

Hi , after installing windows 7 64 bit professional on my inspiron 1564 laptop i cant  find the dell laptop webcam driver.  When i purchased Dell laptop they did not give any  recovery disk with it . Now i am suffering and tried a lot but webcam driver cant find. From where i should install. Kindly help.

Answer:Dell inspiron 1564 windows 7 64 bit integrated webcam central driver

Drivers & Downloads for Inspiron 1564 - Dell SupportIt won't find many things without the chipset drivers FIRST.Chipset should be first.
Then Audio
Dell SX2210 Webcam CentralThe new version can be found here. R230103.exeSystems    Inspiron Desktop 535MTInspiron Desktop 535STInspiron Desktop 537MTInspiron Desktop 537STInspiron Desktop 545MTInspiron Desktop 545STInspiron Desktop 546MTInspiron Desktop 546STInspiron 1440Studio Laptop 1440Studio Laptop 1555Studio Desktop 540Studio Desktop Slim 540sStudio XPS Laptop 1340Studio XPS Laptop 1640Studio XPS Desktop 435T/9000Vostro Desktop 220Vostro Desktop 220sVostro Desktop 420Vostro Notebook 1320Vostro Notebook 1520Vostro Notebook 1720
Operating systemsMicrosoft Windows 7 32-bitMicrosoft Windows 7 64-bitMicrosoft Windows Vista 32-bitMicrosoft Windows 2000Microsoft Windows Vista 64-bitMicrosoft Windows XPMicrosoft Windows XP EmbeddedMicrosoft Windows XP x64

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I had a hard drive failure on my XPS 15, I replaced the hard drive, and then reinstalled Windows 10. I reinstalled all of the drivers listed on the XPS15 9530 support page. However, now the integrated web camera does not work. In the drivers list, there is nothing listing a web camera to install. I also tried installing Dell Webcamera Celntral using this download link (
It also appears that there are some issues within the device manager list (picture below).
Does anyone have an idea how to fix this?

Answer:Dell XPS15 9530 - Reinstall Windows 10, Now Integrated Webcam Doesn't Work

We're listening. We'll surely try and assist you. I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
Also, I would suggest you to run the test on Webcam on the system.
1.       Open the link
2.       Select ?choose a diagnostics test? under ?Diagnostics? tab.
3.       Select ?Camera?.
4.       Click on ?Test selected devices? button.
5.       Let me know if the results.

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Relevance 59.04%

I am using a video surveillance program (webcamXP), and I would like to use both my integrated webcam (laptop) AND my logitech webcam (C310) as sources; however, it looks like my integrated webcam is not accessible when I plug in the UBS webcam. From the program's perspective, there is only one source which corresponds to whatever webcam is available (integrated webcam when USB is unplugged, and vise versa).

I would expect both sources to be available. I'm thinking somehow the computer is seeing the USB webcam and just overriding the integrated webcam. Is there anything I can do to verify this and/or change it to make both available?

It's totally possible that it could be the program, but I was unable to find any settings to get it working.

I'm running Windows 7.

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Relevance 57.81%

 My T440s webcam stopped working. I'd appreciate troubleshooting suggestions. It seems to have failed after the Win 10 1607 update, but I can't pin down the timeline to be sure. Symptoms:Skype and Camera app both show camera icon with diagonal line instead of image:?.Green light comes on when software tries to use cameraWindows registry trick to fix much publicized USB webcam issues with 1607 does not help.Details:Windows 10, update 1607.Device Manager shows Integrated Camera "SunPlusIT", "working properly".Driver 2016-03-07, ver  Windows update says that is the latest.For those interested I've pasted the events logged from this device below, all of which are timestamped to the time that the 1607 update was done. Thanks for any help.  Events logged:Device USB\VID_04F2&PID_B39A&MI_00\6&86b9249&0&0000 requires further installation.Device USB\VID_04F2&PID_B39A&MI_00\6&86b9249&0&0000 was migrated. Last Device Instance Id: USB\VID_04F2&PID_B39A&MI_00\6&86b9249&0&0000 Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f} Location Path: Migration Rank: 0x0 Present: trueDriver Management has concluded the process to add Service SPUVCbv for Device Instance ID USB\VID_04F2&PID_B39A&MI_00\6&86B9249&0&0000 with the following status: 0.Driver Management concluded the process to install driver spuvcbv.inf_amd64_42621fadb3577e9b\spuvcbv.inf for Device Instance ID USB\VID_04... Read more

Answer:Troubleshoot T440s webcam

Nothing like posting a question to make me think of an answer. The older driver from Lenovo solved the problem:Package Sunplus / Realtek Rev. Issue Date
-------- ------------------------- ---- ---------- / 6.2.9200.10252 03 2015/09/11 

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Hi Had my t440s for about a week now. Everything seemed to be working relatively well until this morning. The following windows hot keys no longer work in windows 8.1 pro. - projector (F7)- wireless (f8)- system charm bar (f9)- windows search (f10)- also f11 and f12 (can't remember exactly what they are supposed to do) All the volume and brightness keys work fine. I assume i need to reload a driver but my searching did not come up with anythng that was helpful. If someone could point me in the right direction that would be great. Thanks in advance.  

Answer:T440s windows hotekys not working

Hi Gvsbdisco,
Welcome to Lenovo Community!
I?m sorry to hear that you are facing the issue with Hotkeys on ThinkPad T440s.
I request you to uninstall current version of Power Manager and restart the system and download the latest version for Windows 8.1 version and install it, and after installation please restart the system and check if the issue resolved.
Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
Hope this helps. 
Best regards,

Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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2 days ago I upgraded to Win 10 Pro, yesterday I went to use my mobile broadband connection (4G) and noticed I wasn't able to "see" the cellular connection or activate it anywhere. Checking in the device manager I see the hardware (Sierra Wireless, etc), although strangely the driver is from Microsoft (Generic Broadband Device).   Nothing I do seems to be able to make it work, I've uninstalled the drivers, rebooted, downloaded the current Lenovo driver package (which supposedly has Windows 10 drivers), it installs fine but still no mobile broadband is available to me. I use this feature a lot, and would really like a solution to this...  Thanks Attached is a screen shot of the current driver situation: 

Answer:T440s WWAN no longer working on Windows 10 Pro

We are checking on this.
Did you upgrade from Win7, or Win8.1?

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I cannot get the fingerprint reader to work for logging into Windows 8.1 on my brand new T440s.  I have no problem registering my fingers in Fingerprint Manager Pro (v8.01.67 (x64)).  But when I try  to login with the finger print reader, I get any of these messages: A match for the fingerprint was not found in the fingerprint databaseUse a longer stroke when scanning your fingerprintThere was a problem scanning your fingerprint.  Try again...I have installed all updates (BIOS, Fingerprint Manager Pro, ...) via Lenovo System Update. I am just logging into Windows itself, not into a domain or a workgroup. I tried setting up the fingerprint reader via the Windows fingerprint enrollment utility, as suggested in this forum entry , but it made no difference. I haven't tried uninstalling/reinstalling the fingerprint drivers & utility software, since it was just updated via Lenovo System Update.  Should I? So I'm looking for some help.

Answer:Fingerprint reader not working for login on Windows 8.1 on T440s

I can only think of 2 possibilities:
1.  there is something wrong with your fingerprint scanner hardware
2.  (I don't mean to insult you) you're using it wrong
Don't get me wrong, #1 is a very real possibility but for #2 are you enrolling/swiping your finger in a single smooth motion like shown in the video?

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Upgrading from Windows 8.1 (touch working) to Windows 10 I lost touch functionality. I've tried replacing the LCD myself after cracking the first one just to verify the ribbons were connected behind the LCD assembly (factory tape/glue is holding them down). I haven't tried ordering the Windows 8.1 Restore CDs and rolling back. I can confirm it's not a hardware issue. I'm guessing it's firmware related. Similar to the Yoga touch problems Lenovo's been having and those users upgrading to Windows 10. Checking the forums it looks like updates have been hit or miss. I've tried downloading Windows Tab Installer Package, the Yoga LCD Firmware Updates (unable to pass hidident.exe to update), downloading the SCCM package and looking for any type of installer and none's available. Leaning towards a firmware incompatibility. Can anyone at Lenovo confirm this for me? I can understand the 20AQ had a limited run compared to 20AR (non touch) and the Yoga Series. Still it'd be nice to have someone confirm. It's a shame the laptop is only a few years old. If there's a beta firmware package for the touch digitizer I'd be happy to try. Intermittent response would be better than none. Thanks all,

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Question: integrated webcam

I have an HP G6000 laptop with an integrated webcam, but do not know how to activate it. Can anyonetell me how,please?

Answer:integrated webcam

you just start a video call in yahoo or msn messenger window with the person you want to show cam to.

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I have a labtop with an integrated webcam. When i go under quickplay to turn my webcam on it wont show. Or when i try to run it in msn, messanger replies i dont have one installed. This is strange but sometimes it does work and some other days it doesnt. Like right now it is running fine but yesterday it wasn't. Any idea what might be wrong??? Also i thought of downloading any new drivers for it but i dont know how to check what kind of webcam i have :S Any help be apperciated!

Answer:HP Integrated webcam

Try going into Device Manager. Right click My Computer under start, and click manage. Find your webcam and right click update and it might update via the web.On another note, it maybe loose cabled in the laptop. Has it been dropped?

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Question: Integrated Webcam

Hello, I've a Dell Inspiron One 2330 computer with a built in camera and using windows 7 how do I get it to work? I did read up on it and it told me to click on start and select all programs and click on Dell webcam which is not there so what do I do?
Thanking you in advance for your response.

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Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I am getting this message for a USB Video Imaging device manufactured by Sonix. It is an integrated webcam in an OCZ notebook.

I had similar problems with Vista and was able to fix the problem by entering ?bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS? (without quotations) into a command prompt.

The fix is not working for Windows 7. Any ideas?

Answer:USB 2.O Integrated Webcam

Here's a link to a tutorial on this forum.

Advanced Boot Options

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Is there a link I can be directed to that contains the files for me to reinstall the drivers for my integrated webcam? I have a HP 2000-2d09WM. Thank you,

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Question: Integrated Webcam

I don't understand, my webcam refuses to work? How can I make my webcam work?

Answer:Integrated Webcam

I have downloaded YAWCAM and it was working, but now it wont register my integrated camera. When I set it to the Integrated camera, the webcam screen goes gray, and a broken camera appears.?

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I have a labtop with an integrated webcam. When i go under quickplay to turn my webcam on it wont show. Or when i try to run it in msn, messanger replies i dont have one installed. This is strange but sometimes it does work and some other days it doesnt. Like right now it is running fine but yesterday it wasn't. Any idea what might be wrong??? Also i thought of downloading any new drivers for it but i dont know how to check what kind of webcam i have :S Any help be apperciated!

Answer:Integrated Webcam HP

anyone have an idea?

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My HP Pavilion notebook has an integrated webcam and mic. I have used it before and it was fine. I have also recorded sound with the mic. Now when I try to use either one, it does not work. I reinstalled the web cam driver from hp but that was no use. Any suggestions?

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I just purchased a new Y530 (2.0 GHz Core 2 Duo, 3GB Ram, 320 GB HDD) with an integrated webcam.  I noticed that there is not a good way to adjust the lighting and other settings for the webcam.  I have the most recent driver for the webcam (Easy Camera), but I still can't really adjust any settings.  My husband has a Logitech Pro 9000, and I installed the drivers and software for it, and it works perfectly.  But, I'd like to be able to use the integrated webcam. My biggest complaint with it is that there is quite a lag on the video (1-2 seconds).  When I use EasyCapture - the software that came with the machine, there is a settings option, and some settings can be tweaked, but so far, nothing has reduced the lag.  There is a third tab to the settings called Camera Control, but all the settings are grayed out (such as zoom, focus, exposure, low light compensation, etc.).  Are these settings that are simply not handled by the webcam? Basically, I want to make sure that I've exhausted all the resources out there before I just call it quits and use my husband's Pro 9000 instead. Any ideas on how to tweak the integrated webcam? Edited to add:  I'm using the Vista Home Premium that came on the machine.Message Edited by sarah_k on 02-19-2009 12:17 PM

Answer:Integrated Webcam on Y530

Bumping this up - does anyone have any ideas?

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Hi, I have an Integrated webcam that is recognised in Device Manager but no software displays an image but instead a black screen

The Device ID in Device Manager is USB\VID_04F2&PID_B1BA&REV_5516&MI_00
I have tried the search for the drivers aswell
I have tried reinstalling drivers and disabling and enabling hardware but nothing
I have searched all over the net for help and tried everything
I want taking it back to the store as a last resort

Any Help?

Answer:Integrated Webcam Fault

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I've got a 1.5yo ThinkPad E545 with an integrated webcam (Camera Plus VGA Resolution Maximum). For the last year, the display VGA balance has been fine, but lately it's blue only. A skype friend commented that I looked like I was underwater.  The blue-ness is reproduceable on Skype and when I'm playing with the limited settings options. It also happens with the mirror camera as well. What I've done so far:- Played with camera settings in Skype to no good result (see photo)- Google the cr*p out this issue and came up with nothing- Updated the drivers -- no change- Uninstalled the driver for Camera Plus VGA Resolution Maximum. No change. Only now, I'm minus the program because I accidentally uninstalled the device along with the driver. Oops. I've gotten this far, but am not sure how to: 1. find or install the Camera Plus VGA driver to reinstall it2. fix the original blue problem. Any insight welcome. Thanks!

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I have a Dell XPS M1530 with windows 7 as the OS. The integrated webcam gives blue screens most of the times i turn it on.
It turns on (sometimes) after i put the laptop to sleep/restart (basically restarting the webcam).


rest of the message is typical indicating new hardware/software etc. It restarts before i can get any more meaningful
messages most of the times it refers to a location (its in Hex and i am guessing its the webcam).

Steps i have taken to resolve the issue:

Updated the drivers:
The laptop came with vista, webcam worked fine with that, then i installed 7 it worked initially just in the past 4-5 months
it has stopped working. I got windows to find it automatically and also tried rolling back/uninstalling the driver and installing
it manually (driver from the manufacturer's website, Creative Technologies Ltd.)

Got Dell to replace the webcam about 3 times still no changes and laptop is out of warranty now

It also crashes in safe mode. I have ran virus, spyware, malware and adware scanners.

I am not sure how to resolve the issue anymore. I am attaching the .dmp file from the recent crash. If there is anymore information you would like please let me know

Answer:Integrated Webcam and BSOD

This link may help you:

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Hi there, I'm trying to configure and order a ThinkPad X201S. I've read the 'product information' pages and it says that there are webcams on 'select' models. Do the configurable X201S's come with a webcam on top of the screen or do they not? Thanks.

Answer:Does the X201S come with an integrated webcam?

Hello azfar,if you configure the X200s in UK, then the specs wonīt show a webcam.Later in the config process, you have to choose one at the accessories page.So the anwser is no, seemsīto be true at least for UK models.kind regardsAndreas

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In the last few months I have been having issues with my integrated webcam and have been trying to fix it myself. I have gone to almost every online help from google to dell support and yahoo questions.
I am no longer under warranty and do not have the funds to renew my warranty or call for Dell customer service. I have done a lot of the options I have seen online. I went to Device Manager (there is no imaging folder there for me to click); I have deleted the Dell Webcam Central and re-installed it; and I have looked at the drivers and utilities resource CD and I have no clue as to what I am looking at.
Everything I have looked at has told me to look at the imaging devices folder in device manager and there isn't one although it is an INTEGRATED webcam. I would really rather not have to buy another webcam.
I REALLY need help because one of the main reasons I got this particular computer was for the integrated webcam.
**Dell Inspiron 1545 Windows 7 64-bit

Answer:Integrated webcam drivers

I also have a dell 1545 which came with windows 7. however im running windows xp pro on it and there is an xp driver for the camera. i checked under the vista and windows 7 drivers and for some reason that driver isnt might want to try the xp driver and see if it might work.i cant understand why there is no camera driver at all for windows 7 for that model.i find that to be very puzzling.

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I haven't been able to get my webcam working even though I've tried all the ideas listed on the forum.  It shows up on device Manager and says it has the latest drivers installed but how do I get it to work.  It is a 3000 N200 laptop.  Hope someone can help.Jiffy rat

Answer:problem with integrated webcam

HiTry this link:

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Hi, I bought a new laptop recently and only found out a few days ago that the integrated webcam was not working.

This computer has a Fn+F10 key combination for enabling the webcam but whenever I do this I get a message saying

"USB Device not recognised"

I hear, since I am getting this message, it is not a hardware problem but its the drivers.

The computer did come with two drivers called Bison Camera and Chicony Cam but neither of them seem to work.

Messaged the computer company but they havent got back to me in days...

I would very much appreciate it if someone here could help me out.

Thanks in advance

Answer:Integrated webcam not recognised

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Help! A while back I turned off my integrated webcam manually. (Dell SP2309W Flat Panel Monitor) Now I am back on Skype and want to turn it back on, but can't find the setting to do so. My desktop is a Dell Studio 540S 32bit operating system, using Windows Vista. I have used the search to find webcam - nothing. I reinstalled the webcam software using the original disks. Webcam central and Skype still say I do not have a webcam installed. I tried looking for the Imaging folder under Start/Device Manager/Drivers etc, but not there. I am at a loss...please help

Answer:Troubleshooting integrated webcam

Look in Device Manager under "Imaging Devices". It may be disabled in there. Just right-click it and choose "Enable".

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i cant find how to turn on the webcam on my laptop.  ive searched everywhere, please help!

Answer:integrated webcam problem

what os are you using? 
Do you have a specific software that runs the webcam i.e. web chat software?

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My Lenovo Y70 Touch integrated webcam isn't working, i tried re-installing the drivers.I went on device manager and "imaging devices" wasn't there. (but when i plug in a USB camera "imaging devices is shown  but the integrated webcam off "EasyCam" isnt showing  i really could use some of your help, trying to get the webcam fixed i just want to talk with my perents face to face in a streme please help me 

Answer:Lenovo y70 integrated webcam

Hi JohnAttard,
Welcome to the Forums  
As per the query we understood that you are facing issue with webcam not working in your Lenovo Y70 laptop.
Press Fn +esc key and check if the webcam appears, check in the BIOS if the integrated camera is enabled under security menu, select I/O port access ?integrated camera.
Also reinstall the webcam driver and check for the issue.
Click here for the webcam driver for windows 7.
Click here for the webcam driver for windows 8.1.
Hope this helps. Do post back if the issue persists.
Best regards,         
Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Somewhere along the line the webcam on my X200 tablet stopped working.  I cannot find its driver in Device Manager (where would it be, anyway?) so I went to the Lenovo support site and downloaded the driver for it.  The file name is 7tca23ww.exe and it is file version  The installer runs, but never gives me a confirmation that it completed and nothing new shows up in device manager. Can anyone help? Thanks. Regards,Mark 

Answer:Integrated webcam not recognized

you'll find similar posts in other forums with no solution. There is a fairly new one in the X series notebook forum and there is a long one it the T400-T500 forum. I used to think it was software, but now I think it is a timing problem where the camera (a USB device) doesn't respond back quite fast enough.

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Does anyone know why the light is green when the webcam comes on??? When I'm using Skype, I look like a green Martian!  Other laptops will have a bluish or a normal clear light...what's up with the green??? Is there a purpose for that color?? Thoughts appreciated.

Answer:T400 integrated webcam

Hey I don't know if this is technically correct, but I don't think the green light is what is making you green.  From my experience with the T400 webcam, it has problems getting the contrast right so what I do is take something that is solid white and hold it in front of the camera for a second for it to recognize and then the picture becomes clearer.  Or have really bright lights.

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Hi everybody!
I'm new and could really use your help.

I get this error message when my integrated webcam is in use and i try to move my laptop, such as picking it up or adjusting the screen.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 000000000000002A
BCP2: 000000000000000C
BCP3: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
this started happening about a year ago, i just never knew what to do about it. I do not remember if i installed anything around that time.
i just ran a chkdsk
i have avast and spybot

Answer:Integrated webcam causes bluescreen

Typically caused by having one or more incompatible device drivers installed.
Check Device Manager for error symbols. If you see any any, uninstall it & downloaded appropriate driver from your laptop manufacturer's website.

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