Computer Support Forum

Trackpoint Scroll stops working after it has been working after bootup, intermitant

Question: Trackpoint Scroll stops working after it has been working after bootup, intermitant

it only does this sometimes which is why it's so annoying :/ So, I boot up & start using my laptop, trackpoint scroll (middle button) is working fine but then it just stops working after 5mins or 1/2hr it hasn't actually done this in over a month but today it did it & a reboot did not fix it I've had 2 Lenovo Tablet PCs before this one & none of them ever did this

Relevance 100%
Preferred Solution: Trackpoint Scroll stops working after it has been working after bootup, intermitant

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Trackpoint Scroll stops working after it has been working after bootup, intermitant

I know this is old post but...This sounds like a driver issue or a hardware issue. First verify your type of trackpad than download and reinstall the trackpoint software from Lenovo from here Drivers see if that helps. If this does not help this might be a hardware wear issue this laptops are 6 years old. I have one myself but I use Linux on mine.

1 more replies
Relevance 96.35%

I have a T510 that I got a  couple of months ago, and I have been using the Trackpoint middle button for scrolling in Firefox, until a couple of days ago when this feature  inexplicably stopped working. I've tried restarting my computer, making sure the Trackpoint settings are set to enable scrolling, updating my drivers, but nothing seems to be able to bring it back. Has anyone else had problem like this (where the Trackpoint scrolling unexpectedly stops working) or know of any other reasons for why it would stop working?

Answer:Trackpoint Middle Scroll Not Working

Are the processes SynTPEnh.exe, SynTPHelper.exe, and SynTPLpr.exe running? Advanced UltraNav features fail to work if these aren't running. You may have disabled them in MSConfig or another startup program cleaner. Does hitting the middle button trigger the conventional middle mouse button?

7 more replies
Relevance 92.25%

Hi,I'm having Thinkpad 13. I have configured touchpad off from BIOS setting i.e. only trackpoint should be working. During normal use everything is fine. However, when I shut down or restart the PC and tasks are still up and running PC asks if those tasks are to be completed or forced to shut down. In that screen trackpoint stops working and I do not have possibility to select the button to force applications to stop. How can I get trackpoint working also in that screen during restart?

More replies
Relevance 92.25%

Hi,I'm having Thinkpad 13. I have configured touchpad off from BIOS setting i.e. only trackpoint should be working. During normal use everything is fine. However, when I shut down or restart the PC and tasks are still up and running PC asks if those tasks are to be completed or forced to shut down. In that screen trackpoint stops working and I do not have possibility to select the button to force applications to stop. How can I get trackpoint working also in that screen during restart?

More replies
Relevance 92.25%

The trackpoint on my Yoga 12 frequently stops working. Trackpad and buttons continue to function. I am running the latest drivers.  I just received my machine back from the depot and they just reinstalled Windows 10 and the problem is still occuring.  Whenever it stops I can reinstall the synaptics trackpoint driver and it comes back to life.  Sometimes it is only for a minute other times much longer.  Any ideas?  Thanks in advance.

More replies
Relevance 91.02%

Hello - I have a Thinkpad X60 Tablet PC. I just installed from scratch Windows 7. When looking into the device manager I see that the Trackpoint has an issue. The actual issue reported is - Device cannot be started. I upgraded the driver with the latest version available on the Lenovo Support site. It helped once, but after rebooting the thinkpad, the trackpoint was back in a not workable stage. Anyone had the same issue ?

More replies
Relevance 91.02%

I have a Lenovo Thinkpad X61s. I just installed a wireless USB card today and it rendered the trackpoint non-functional.  Uninstalling the wireless software does not correct the issue. A USB mouse will work on the laptop. Any thoughts on how to correct this? Thanks,-Scott 

More replies
Relevance 91.02%

Hello,  I have had my yoga 12 for a couple of months now, and I just recently noticed an issue with the Trackpoint. After using the trackpoint for several minutes, 10-20 mins, the trackpoint will stop working. The buttons and touch pad remain functional, however the red trackpoint ceases to function. The only way I have been able to fix it is by rebooting the entire machine. I have searched around and havent seen a clear solution to my issue. My system spec's are listed below. If anyone has any suggestions, it would be greatly appreciated.  Product number: 20DL0038USBIOS: JEET73WW 1.22OS: Windows 10 Pro Build 1511OS Build: 10586.318Synaptic Driver: 19.0.17.54 

More replies
Relevance 90.2%

Every now and then when my thinkpad edge 11 resumes from standby. The pointer won't move. It makes no difference if I use the trackpoint or the touchpad. When this occurs I have to restart the computer using the keyboard and then pointing devices work again. Does anyone know a way to fix this issue? The problem doesn't occur every time when resuming from standby but sometimes it does.













Solved!

Go to Solution.

Answer:Trackpoint and Touchpad stops working after resume from standby

hey won1,uninstall the current trackpoint/touchpad driver for your unit.windows should then install its own generic drivers. now with generic drivers install, place your unit on standby and then resume it.see if the same error occurs. at the same time, head over to >> http://support.lenovo.com and update your unit from drivers to bios.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

1 more replies
Relevance 90.2%

When I turned on my X41, it failed to respond to the TrackPoint button. I had to hook up a USB mouse. I downloaded the TrackPoint drivers from the Lenovo website and installed them. It prompted me to restart, which I did. When Windows came back up, TrackPoint still did not work. It prompted me to restart again, which I did. At this point it began working normally. However, if I shut the computer down or restart Windows, TrackPoint again ceases to function and I have to re-install the drivers, restart, and restart again to get it to work. I checked the ThinkPad Configuration and set it to both Automatic and Enable, neither worked. I check the BIOS and it is enabled there. It does not matter whether a USB mouse is connected at startup; it behaves the same either way. The error shown in the device manager is: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)." Windows XP SP 3.

Answer:TrackPoint stops working, having to repeatedly re-install driver

Exactly the same problem.  I get thi sthink out of the cupboard ebvery few months and fire it up to do some job or other and the trackpoint never works.  I get so tired of the thing I just usually put it away again but hey, it cost a lot of money and it shouold work. I playe the reloading driver game a year or two back but it makes no difference.  Loading  SP2 helped briefly and I'd load SP3 if I could get the darned thing to do anything. I guess I'll have to take a USB mouse home and try things out.

1 more replies
Relevance 88.15%

Not the hardest question I'm sure,but it is very annoying to me to have to re-boot my computer every time I watch any online video from any video source. This happens to me using IE & FIREFOXEdit: Moved topic from XP to the more appropriate forum. ~ Animal

Answer:Why does auto scroll stops working?

Not the hardest question I'm sure,but it is very annoying to me to have to re-boot my computer every time I watch any online video from any video source. This happens to me using IE & FIREFOXEdit: Moved topic from XP to the more appropriate forum. ~ AnimalI never did get a response for this question. Does any body have an answer?

3 more replies
Relevance 88.15%

My touchpad scroll bar stops working on my v570.  When It stops I run a system restore and it comes back, but in a few days it stops working again and I have to system restore AGAIN.  I stopped my system updates from Windows as advised, but still have the problem.  My driver is current and "This device is working properly" when I look at the driver.  Someone please help, this is quite an annoyance!

Answer:v570 scroll bar stops working

Werid-  as soon as I posted this my scrollbar started to work again.  I don't know whats wrong-  is there a way to turn the scroll bar on and off or something?

2 more replies
Relevance 87.33%

Hey guys looking for some help. I have a Acer ES1 laptop running Windows 10. The problem i'm having is the 2 finger scroll stops working at random on sites like Youtube, etc. I am using the ELAN driver.

Any ideas how i can fix this. I am terrible with computers so if you don't mind dumbing it down for me, thanks alot

Answer:2 Finger scroll stops working at random

Hi,
Go to Settings, Devices, select Mouse&Touchpad, scroll down to Additional Mouse Options, go to Elan tab, highlight the Elan smartpad and click Options, try switching to reverse scroll and other options to get the right settings which could work for you, I have attached my settings for comparing but you may have to try different options.

2 more replies
Relevance 87.33%

I have an HPG60 notebook with Windows 7.

When I start my computer, the vertical scroll on my laptop works fine. Then after awhile, it just stops scrolling all together. Whenever I try to scroll a tiny scroll bar appears where the mouse pointer is. After I reboot, it scrolls again. This is very annoying. I have searched and searched for an answer, but can't seem to find one.

Any suggestions?
 

More replies
Relevance 87.33%

I have been using IE8 and tabbed browsing since it was released. I have always had this problem. I open a web page, all is well, then I open another, all is well. After some period of time(it varies), my scroll wheel(wired) stops working, and if I go to my desktop and left click on an icon, it opens a box as if I had right clicked on it. I have to right click the icon, then click "open" to get the site to come up. The only way I have found to correct this is to go to desktop, hit Alt-F4, which brings up the "stand by", "turn off computer", "restart" , screen. I then click "cancel", and return to the prior web page,and,,,,scrolling works!,,I can go to desktop, click an icon, and it opens the site as its should......BUT, after a short while of surfing, the same scenario occurs again. I like tabbed browsing, but this is really starting to be a pain. I have looked for info on this problem without success. Any help would be greatly appreciated. Thanks

Answer:IE8 tabbed browsing scroll stops working

Since posting,,, I found Avira still in my computer, I thought I had deleted it as I installed NIS2009. I found out it's not easy to totally get rid of avira. I had to do it in safe mode to have access to the files.
Since removing avira, the problem seems to have gone away, as well as a couple of other wierd things.

Hope this may help someone down the way. Cheers.

1 more replies
Relevance 87.33%

for some reason two finger scroll just stopped working even though it was working about an hour ago. i have no idea why it changed or what i did to change it. i tried entering the control panel, mouse, then synaptics settings, and enabling vertical scrolling, but that didnt seem to fix the problem. any and all help would be great thanks!

Answer:two finger scroll suddenly stops working and cant fix it

Bad Touchpad driver. See above for the updated Synaptics driver.

1 more replies
Relevance 87.33%

Hey guys looking for some help. I have a Acer ES1 laptop running Windows 10. The problem i'm having is the 2 finger scroll stops working at random on sites like Youtube, etc. I am using the ELAN driver.

Any ideas how i can fix this. I am terrible with computers so if you don't mind dumbing it down for me, thanks alot

Answer:2 Finger scroll stops working at random

Hi,
Go to Settings, Devices, select Mouse&Touchpad, scroll down to Additional Mouse Options, go to Elan tab, highlight the Elan smartpad and click Options, try switching to reverse scroll and other options to get the right settings which could work for you, I have attached my settings for comparing but you may have to try different options.

2 more replies
Relevance 86.51%

Hello, on my ThinkPad Yoga (version 03/2015) with Win10 pro (latest updates installed) the Trackpoint randomly stops to move the cursor. The issue can be present right after booting or occur anytime, even running the device multiple hours without experiencing any problems is not uncommon.However, the three buttons still work properly when pressed. The same holds for the touchpad, an external mouse and any input via touchscreen (finger and pen). So, it is really "just" about the red rubber point itself.Sometimes suspending to RAM solves the issue for a short time. The problem seems to occur slightly more often when running on battery but I am not fully sure about that. Furthermore, only the Trackpoint of the ThinkPad itself is affected, I have not experienced this for the Trackpoint of my external ThinkPad Compact Keyboard .  I have the latest UltraNav drivers from the Lenovo website installed, version 19.0.17.22. Of course, I have taken out the rubber and checked for dust.The only thing left would be to try reproducing the issue using a Linux Live system but this is hard to do due to it occuring randomly. Does anyone have any guesses? Does this sound like a driver issue or something hardware related (some sort of loose contact or the like: Sometimes it seems that movement of the device causes the failure of the TrackPoint)? I feel a little reluctant to have replaced the mainboard on spec but I do not know what else to do. Thanks in advance.

Answer:ThinkPad Yoga 03/15, Win10: Trackpoint randomly stops recognising movement, buttons still working

Hi BobingerBueble
Welcome to the forums.
Can you please post the full model number of your Thinkpad? it maybe be something long like "20DM008UUS".
 
Regards

4 more replies
Relevance 86.51%

My keyboard, which is not wireless, will work during the motherboard options. Bios works fine, and the F-Lock light is lit up during that time, but after that screen is over, the keyboard stops working until windows has fully loaded, which means that I have no ability to press a key so that it will boot from a cd, or go to safe mode. What can I do to fix this annoying problem?
 

Answer:Keyboard stops working during bootup

There should be an option in your BIOS to enable USB keyboard support. It may be as obvious as "USB Keyboard Support" or it may be more cryptic like "Legacy USB Support". After turning that on, it should be available to you before Windows Initializes it.
 

5 more replies
Relevance 85.28%

hello  I just upgraded my OS to windows 10 on my Yoga 2 pro. Now, my double finger scroll stops working. I tried to test in all the browsers and it doesnt work. I tried one online solution adding dkeyword in regedit which didn't help. Please suggest a fix for my problem.

Answer:On Windows 10 upgrade, double finger scroll stops working

try uninstall of synaptics via "programs and functiunality" restart computer re install itor check it re installs alone THEN download and install win 10 64 driver for that http://support.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-3-pro-1370-laptop-len... I JUST did it 1 mn ago and .... it works regards from france

1 more replies
Relevance 85.28%

It boots up fine.  I can log onto Windows fine.  The mouse works fine.  But, immediately after logging inot Windows, the keyboard totally stops responding. Devices are all fine.  Nothing wierd in BIOS. I did a system refresh.  No difference.  I've tried three different keyboards and all of the USB ports.  Any ideas?  Thanks.

Answer:keyboard stops working after bootup and login

Greetings, Wow, this is a very unusual scenario! Do you recall anything unusual happening prior to the symptom or did you install a new driver or low level software. Can you navigate "Setup", BIOS, using any or all of the keyboards? I guess you've tried all of the keyboards in all USB ports, including the port where the mouse successfully works? Does the mouse work using the USB ports where the keyboards fail? Have you tried the keyboards on a different PC? Do other USB devices work in the ports where the keyboards fail? You have three possible points of failure: 1. Motherboard, 2. Device (keyboard), 3. Operating System. If you can use the keyboard to navigate BIOS and you can use the keyboard to sign in to Windows, then you have a possible operating system problem. Run a Check Disk. Try a System Restore. Pick a restore point prior to the problem. Cheers!       

8 more replies
Relevance 84.46%

The driver is updated, the touchpad works normally most of the time, but from time to time (quite often) the vertical scroll (the bar on the right side of touchpad) stops reacting and it's impossible to scroll vertically. After a while it reactivates again and works normally again...

What's the issue?

Answer:Satellite A200-14D: touchpad vertical scroll stops working periodically

Who knows why this happen? :)
It will be nice to have answer to such ?periodical? issues.

Have you tried to play a little bit with Virtual Scrolling settings?
Try to change scrolling region. Try to expand it a little bit.

1 more replies
Relevance 84.46%

I got my computer 2 years ago, within those 2 years my mouse wheel was working fine, but my computer got damaged and I switch my vista to windows 7 (Still using the same computer) and now my mouse wheel just stopped scrolling, I can still click it and drag up and down thought, but i can't scroll.

Can someone help me?

Answer:Mouse Scroll Wheel stops working after installing Windows 7 Driver

Hello WaterBottle and welcome to Seven Forums.

If you have access to another machine you could try plugging your mouse in and see if it works. If it doesn't the mouse might need replacing.

You could also make sure your mouse has the latest driver. (Although these instructions were originally written for Vista they will also work for Windows 7.)

Update a driver for hardware that isn't working properly

3 more replies
Relevance 84.46%

I bought an Ideapad u530 about 4 months ago. I'm running windows 8.1 on it. The scroll function on the trackpad will randomly stop working. I'm running the latest Synaptics driver and I have tried reverting to older versions, but neither work. The only thing that works is rebooting. I'll be using the laptop and the scroll function will be working fine. I close it up when I'm done using it, come back to it later, open the lid, and the scroll function will not work. This is so frustrating. How can I fix this annoying issue without having to reboot every time the scroll stops working? Thanks

Answer:Scroll Function Randomly Stops Working - Ideapad U530 - Windows 8.1

HEELLPP

1 more replies
Relevance 82.82%

I have few Toshiba laptops, satellite, and now netbook100.

All of them share one problem, touchpad scroll bar:
It will stop working after exit full screen mode in youtube.
Here is how to reproduce the incident:

1. using any mainstream browser, start playing a youtube video, click full screen button at the bottom right corner of the video.
2. click on the [cross] to exit the full screen mode. (next to full screen button.)
3. check if you scroll bar still functioning.
4. a reboot will restore the function.

Currently, I?m on vista, I believe in XP you will have the same problem.
Searching in google (touchpad scroll bar stops full screen youtube) will return more people share the same question but no answer.

Environments: win xp all, win vista all.
Windows all most updated driver, touch pad driver up to date.

This is not a major tech problem but for a netbook, this is very annoying.
If anyone have this problem or answers, please share it here.

Thank you in advance.
regards.

Answer:NB100 touchpad scroll bar stops working after exit full screen mode youtube

To be honest this is the first time that I read about such issue.
I?m not a NB100 owner but I?ve got another notebook and I?m using the IE as a browser and Windows XP.
I checked this and my touchpad is working properly!!!

I?m wondering if this behavior would appears visiting only the youtube website? ?:|

5 more replies
Relevance 76.67%

I have a Intel 166mhz with 4gb hard drive win 95 c and I recently upgraded to 128 mb sdram from 64 (removed 64 putin 128).
I also added adobe photo shope and publisher around the same time.

The machine has been acting weird since then.
When I am on the internet or playing games where I use the mouse frequently the mouse pointer will temporarily freeze then start up again occassionally the entire system will freeze and I have to shut it off.
Could it be the memory or is it a software problem or both?

 

Answer:Intermitant freezing and working

9 more replies
Relevance 76.26%

My pc specs:
IBuyPower computer custom built
Windows 7 home premium 64 bit
Amd fx 6core processor
Graphics Amd Radeon Hd 6670 xlr8 edition
8gb ram / 1tb hdd
AsRock motherboard
Antivirus Panda cloud and Avast antivirus.
THE PROBLEM:
My usual browser is google chrome but lately (exactly a week ago) the Internet stopped working after a while.
(NOTE: PREVIOUS POSTS HAVEN'T WORKED NOR FIXED MY PROBLEM, PLEASE KEEP READING)
The Internet service stops working as if someone just unpluged my ethernet cable.
And minutes or seconds after that, my windows explorer stops working, taskbar and the entire system stops working.
I can still change windows with the keyboard shortcut but nothing else from there.
The ohly way my Internet and pc works fine is by safe mode with networking.

SOLVING THE PROBLEM:
I already tried to search for viruses or malware by cmd with the "-r -h -s" and the "/scannow" methods but nothing.
Already searched for viruses with boith of my antiviruses (panda and avast).
I have no saved point to reboot my system to a past saved poiht (the last saved point is the same day that my pc stopped working).

SPECULATIONS OF THE PROBLEM:
Long ago I disconnected the side panel from the pc box which includes a fan and lately my pc temp have raised up to 50• when before it was around the 30's or 40's.
The days this problem started I wasn't home and a blackout happened while my pc was still on.
 

Answer:Internet stops working, THEN windows explore stops working

6 more replies
Relevance 72.57%

Just received my yoga and downgraded to windows 7, even with the vertical scroll set to one line, the trackpoint is very sensitive. Also there is a initial lag with the trackpoint scroll, if I'm using the trackpoint for the first after a webpage turn, the first light touch is not registered, you have move the trackpoint very hard, which caused the page to move very fast down the page. Overall using the trackpoint on the yoga 460 (maybe with W10, it is different), has been an aweful experience so far, is there a patch or update that I didn't know about? Btw, I have Elan pointing device installed, I can not find Ultranav anymore, why is that? Elan pointing device seem to have less function than Ultranav.



Your mum

More replies
Relevance 72.16%

Hello, I got my new Lenovo Ideapad U410 (Windows 7) yesterday and I'm just starting to get things going. The one thing that has been bothering me is that I can't scroll uing the touchpad. It must be the Page Up button/Scroll Lock using the Fn Key, but I've tried it and absolutely nothing happens. The Fn Key works for the upper keys (F1, F5, etc.) but not for the buttons on the side (Home/Pause, End/Break, PgUp/ScrLk, PgDn/Insert). I figure I should reinstall keyboard drivers? I'm really sorry, I've looked through different threads but it seems they all have a different solution and I'm getting a bit confused haha.  Thank you!

Answer:U410 Scroll Lock / FN Key not working - I can't scroll using the touchpad

Hi, since you got the laptop yesterday, did you install / uninstall any drivers? Or did the problem exist  right up? ?f the former please roll the driver(s) back. ?f the problem occured later on,you could do a system restore, if you have a restore point, or even since the system is so new,you could restore to factrory settings. after backing up. Otherwise please call Lenovo support, they'll advise you.

1 more replies
Relevance 70.52%

HTTP traffic in IE 7 stops working about five minutes after booting up. This started after the latest Windows Update.

HTTPS and email always works .

The only solution is to reboot the computer. After about five minutes, HTTP stops working again.

I have 2 GB MB of RAM, Windows XP Pro, service pack 3. This happens even when the browser is the only program running.

I have updated and run Ad Aware and Spybot.

I am up to date with AVG and ran a complete system scan. Nothing found.
 

Answer:Solved: HTTP stops working - HTTPS and email always keep working

have you tried resetting all of you internet options to the default values?
 

3 more replies
Relevance 70.52%

So recently the sound on my desktop and my laptop has stopped working. For seemingly no reason. I really don't understand it.

I first noticed it with my desktop. The sound just randomly stopped working. But not...entirely. It's really strange and complicated what's been happening, so bare with me while I try to explain it as best I can.

PC:
First time sound stopped working on PC. Restarted computer, sound came back, no issues.

Second time I woke up to find VLC frozen. Sound wasn't working. I restarted VLC. No sound. Found out that there was no sound on the computer at all. When I'd try to increase the volume on VLC, it would only change within an interval of ten percent. So it was at 50 percent initially. Would not let me go below 50%, but not above 10%. Sound didn't work anyway. Restarted, sound returned VLC working fine.

Third time I was playing Dragon Age: Inquisition. Sound worked fine, using my headset (Turtle Beach). Went to speakers to lay down and watch some shows on VLC. No sound on speakers. Switched to Turtle Beach again, sound returned. Restarted VLC, now suddenly no sound on VLC OR speakers. Had to restart computer, no issues after restart.

Laptop:
First time sound stopped working, used the "disable audio and reenable audio driver," didn't solve anything. Restarted, sound came back. Sound stopped working again same day, restarted, sound came back.

The next time I restarted the audio driver (Realtek) and then I shut down Explorer and then restar... Read more

Answer:Sound on Laptop and Desktop Randomly Stops Working and Working

Update: I'm not at home to test my PC, but I think I discovered the issue. It seems to possibly be a glitch or something with flash player.

After watching an episode of Daily Show on Hulu, I went back to Tumblr and saw that a video didn't have sound, and then all sound on my computer was suddenly gone. I then tried something out, and shut down flashplayer. That temporarily brought sound back.

But it quickly went away.

Then I shut down Firefox and flash player entirely, and sound comes back even when Flash Player comes up.

What could cause this?

9 more replies
Relevance 70.11%

Hey guys, i'm stumped.
 
Laptop Info:
Toshiba Satellite L75D-A7283
Windows 8.1
 
Track pad doesn't work. All started randomly one day when I started the laptop up. Just didn't work. Now the keyboard will stop  working after about 10 minutes.
Things I've tried:
FN Key  + F5 (enable/disable trackpad)
Double tapping the top left corner of track pad.
Uninstalled all trackpad drivers, restarted, let windows install drivers.
Uninstalled all trackpad drivers, restarted, installed Toshiba Drivers
Checked BIOS for disabled Trackpad.
Lastly, reinstalled windows 8.
 
I got nothing. I'm stuck.
Any suggestions?
 
Picture of error; http://i.imgur.com/jTMau9y.png

Answer:Laptop trackpad not working. Keyboard stops working.

Ruhhh rohhhh. No one has any ideas?

14 more replies
Relevance 70.11%

So my laptop stops working suddenly and then randomly starts working after 15-20 days for about 2-3 months. This has happened to me 3 times now. No lights come on in the system, I cannot enter BIOS mode, I tried to drain the residual battery and turn it on again it didn't work.The laptop has a non removable battery so can't really take that out. I took the laptop to the HP service center as well, they kept the laptop for a month and then told me that there's absolutely nothing wrong with the laptop. This is a very annoying issue. I would really appreciate it if somebody could help me out.

PS: I'm currently in the stage where the laptop is not working

More replies
Relevance 70.11%

On my 2,5 year old U200-170 I have the following problem:

When after startup one of the key's is opperated the keybord is not working and the keypad stops working (is working until the key is pushed) connecting a usb mouse and keybord. is not working because unknown device. after via internet received driver external usb are working ok. anyone an idee to solve this.

Thanks

Ajan

Answer:Satellite 200-170 - keybord is not working and the keypad stops working

Sounds like keyboard issue.
The OS uses the own keyboard driver and usually it?s not necessary to reinstall the special keyboard driver.
But one thing is really strange; the yellow exclamation mark in the device manager?

Possibly it?s only a software issue? in such case a system restore could be helpfull...

Did you check if the keyboard works in BIOS?
Do this!

If the keyboard will not work in BIOS then you will have to replace the internal keyboard with the new one.

3 more replies
Relevance 70.11%

Hi all,

I hope someone can help me with this irritating frustrating productivity killer.

Basically what happens is that I'm using the browser (Firefox 2 or IE 6, doesn't make any difference) and at some point, sites stop opening - basically the same response as if the net went down - connection error.

Strangely enough, any URL that is in https instead of http, always works. Maybe this can help spot the problem - so I hope.

The only solution usually is to restart the browser and in some extreme cases, I have to reboot the computer.

I have 700+ MB of RAM, and this happens in situations when I have an average amount of open applications, and easily 200 MB of free RAM.

But sometimes, after closing programs that not FF or IE, the browsing also recovers. This makes me wonder if there's anything to do with memory usage. Just a suspicion.

I'm running Avast, Kaspersky Anti-Hacker, Spybot, System Mechanic, Webroot SpySweeper, and in all fronts I seem to be clean from spyware, viruses, etc.

Worth mentioning is that I've had some pretty tough to kill spyware infection last week. Only mixing Webroot+Spybot+Process Explorer have I finally killed the menace. I'm not sure if it's related as I am not sure when the infection entered my machine. Unfortunately I've already forgot the name of the *******... I'm just wondering if even having removed it, damaged could remain...

I'm attaching a log of HiJackThis with the hope that in the ca... Read more

Answer:Browsing HTTP stops working although HTTPS always keeps working

i would firstly try only 1 anti vi running at one time, sometimes i have found resetting internet options defalts helps
 

3 more replies
Relevance 70.11%

Hello!
I'm using my laptop in a desktop mode. but some days when i start up the computer the mouse is on (Sees the red optical light.)
But the cursor dont move when i move the mouse. when i drag the cable out and in again the ligh wont turn on. i change usb port and it works. 1-3 days later the same thing happends and i change to the previous one.

And if i put anything else in the port that stops working it wont recognize. its like it temporarely dies.
Is this becouse of the ports is 3.0 and the mouse is 2.0?
Have 3 usb ports, 1: Keyboard 2-3, Mouse.
Mouse: Logitech Gaming mouse g400.

Answer:My mouse Usb port stops working. but starts working again after a day.

I sort of have nearly them same problem only on my work pc. It seems to me if you leave it in for about 5 minutes it starts to work again See if leaving it in works.

9 more replies
Relevance 67.65%

Hello. I have a w520 and a problem. Sometimes trackpoint is not working, and sometimes after reboot it begin working again. But after time it cancel working totally. I change a keyboard to a new and trackpoint works for about two weeks and now it not works again (. I have traing reboot a laptop, but it did not help ( To exclude a software problem I load new windows from a DVD, but trackpoint continies not to work... For all time touchpad and keyboard and mouse works fine. Trackpoint for all time have enable in BIOS. Trackpoint keys are not working also. May be anybody have an idea what problem with touchpad I have? Thank you. Stas.  

More replies
Relevance 67.65%

I just purchased an E430 and the "period" key was loose.  Upon receiving and replacing the new keyboard, the trackpoint and left/right clickers now do not work.  I've downloaded the latest UltraNAV driver and that did not work.  I've tried to access my Bios at startup but the F1 key does nothing when my system is booting up.  I know my F1 key works fine, as it enables my mute and Google chrome help when I use it normally.  Any suggestions?  I don't think it's user issue from the new install as every other key on the keyboard works just fine.  Thanks!

Answer:TrackPoint Not Working!!!!

Regarding the trackpoint looks like a hardware issue.Regarding the BIOS access it not shutting down Windows but RESTARTING it.Cheers.





If I helped you, please give me some kudos! ^^

7 more replies
Relevance 67.24%

I had a user complain of their mouse being frozen. At first I thought it was crashed but the keyboard is still working fine. With an external mouse connected the mouse would move on the screen.   Is there a key combo that will disable both devices? I'm wondering if this was pressed. If I uninstall the drivers and software then the Touchpad and Touchpad only worked, when I reinstalled the drivers both of them again failed to move the mouse.  It is acting as if they have been disabled.  When I open the mouse properties in the controll panel and go to the UltraNav tab this is what I get 













Solved!

Go to Solution.

Answer:X1 touch pad & trackpoint not working

these is no key combo that i have tried that can disable them. Is these device disabled under System Property in System (under control panel?)

9 more replies
Relevance 67.24%

Hi - can anyone help?T60 with XPThe red TrackPoint & buttons work when first booting up and entering the Windows password. After CSS Authentication fails, the TrackPoint & buttons no longer work but the TouchPad & buttons work.Why would this happen, please?Is it software or hardware?Thank you in advance,John

Answer:T60 TrackPoint and buttons not working

go into your control panel, under mouse is your trackpoint option available.

2 more replies
Relevance 67.24%

hello,my touchpad and my trackpoint does not work I opened my thinkpad edge 15 and I saw that the flat cable was very damaging is it AC or other chause and where can I find this flat cable?thank fireoc

Answer:my touchpad and trackpoint is not working

up

2 more replies
Relevance 67.24%

Neither Touchpad/TrackPoint are working on my R60. I was using it fine about 2 hours ago. Then I drove home when it was in sleep mode, and since it hasn't worked. I have tried to install the latest drivers from System Update under the blue button and also from Lenovo and still didn't work. When I go to check and make sure they are enabled all I get is this:UltraNav has been disabled in BIOS.So when I go to BIOS, it says that it is automatic. There are only 2 options for them. Automatic and Disabled. So what the heck is going on here?Thanks,Mac

Answer:Touchpad/TrackPoint NOT Working R60

Welcome to the forum! Try reverting BIOS to default settings (F9 once you enter it and F10 to save and exit) to see whether that changes anything. Good luck and let us know.

3 more replies
Relevance 67.24%

Hi all, I have an E540 and Windows 8 (I also have Linux and the problem doesn't happen there, its just in Windows 8). I can use tap to click when I navigate with the trackpad. However, as soon as I start using the trackpoint, I can no longer tap to click. When I go back to using the trackpad, tap to click starts working again. I've tried fiddling with the settings in control panel, but haven't found anything to change it yet (tap to click is checked there)  

Answer:Tap to click not working when using trackpoint

Hi Gibba,
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing the issue with Tack pad on ThinkPad E540.
 
Please go to control panel -- mouse ? UltraNav ? Track Pad setting and Check the box Enable press to select option.
If you are unable to find UltraNav option, the you have to install touchpad drivers for that.
 
Click here to check the track pad setting.
 
Hope this helps. 
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Relevance 67.24%

Hi!First: this is no problem-request but a solution for everybody with the same problem. I had the problem, that TrackPoint scrolling did not work in some programs.There are some posts available about correcting this issue, but there seems to be a change in the driver, so there needs to be done some changes. I mainly will refer to this post from Elad Karako, because it has a list of programs, where scrolling does not work. This post, the same as others, recommends to edit the file TP4table.dat in the C:\Program Files\Synaptics\SynTP directory. I just updated my T540p with a 3-button touchpad and had the problem, that in some applications the TrackPoint scrolling does not work (Notepad++, Total Commander, ...)Unfortunately the rules did not work. But in newer drivers there is a further option available.The flags has been updated with the option16 Rule indicate the apply this to IBM Stick Scrolling when ScrollMethood is Synaptics.This means, that if the rule should apply to the scrolling done with TrackPoint, the flag needs to be increased by 16. I also had the problem, that the listed option WheelStd did not work in my case. After playing around I found out that Standard worked. So I updated the rules to the following and added them to the upper part of the file TP4table.dat: ; Process Explorer
*,*,*,*,*,PROCEXPL,Standard,0,25
; Notepad++ and Notepad2
*,*,*,*,*,Scintilla,Standard,0,25
*,*,*,*,*,Notepad2U,Standard,0,25
*,*,*,*,*,Notepad++,Standard,... Read more

Answer:TrackPoint scrolling not working

Excellent detective work both here and with one line scrolling; the TP4table.dat compatibility listing doesn't seem to have been updated for a long time.

2 more replies
Relevance 67.24%

I recently took my SL500 to a local repair shop to get that notorious left hinge repaired. After picking it up, at some point, I noticed that my TrackPoint wasn't working anymore. The TrackPad is functioning perfectly, though. I opened it up and looked at the connectors and all seems fine in there. I've also updated drivers. Any thoughts? I'd prefer not to sink any more money in this machine (e.g. buying a new keyboard) if possible. Thanks in advance!

Answer:SL500 TrackPoint Not Working

Press Fn + F7 is the trackpoint disabled?

3 more replies
Relevance 67.24%

z61t both the trackpoint and ultranav mouse pointer hung and stopped working.Both the Bios and the Thinkpad Config show status as Automatic for both Trackpoint and Touchpad, but when the Ultranav Wizard is started, an error message says "Trackpoint is disabled from Bios.  Please enable it from Bios or Thinkpad configuration utility".Have tried updating the driver (7/14/09) and resetting the Bios to defaults with no change.Battery failed yesterday, and the Bios flash does not allow updating without a charged battery. Could the problems be related somehow?External USB mouse does work.Where do I go from here?Thanks in advance for the help

More replies
Relevance 67.24%

HiI bought an E520-1143 which was slightly water damaged, keyboard/trackpoint was not working and cable for touchpad+fingerprint reader was ruined from corrosion.  So i replaced the keyboard w/trackpoint and keyboard works now, but trackpoint doesn't. The cable for trackpad has not arrived yet so its unconnected. Currently running Windows 10, is there any way to figure out is this software or hardware related problem or does it require trackpad to be connected for trackpoint to work? Motherboard itself has no visible damage from water around three connectors under keyboard (Keyboard, Trakpoint & touchpad/fingerprint). There is nothing about touchpad or trackpoint listed in BIOS settings under Keyboard/Mouse. What i have done sofar was i installed "Synaptics UltraNav driver for Windows 8.1 (32-bit, 64-bit), 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad" Version 16.2.19.14 - - - And this did not fix the problem Is there a specific Windows 10 driver available?

More replies
Relevance 67.24%

I love my new lenovo E520But it comes to my attention that my trackPoint wont work. Before I go on, I must say that I am a computer technician and I am **bleep** good at what I do. You know something is wrong when I'm posting my problems here hoping that someone will help me out. A little about my  machine with the upgrades I have made: I5 @ 2.3GHz8gb HyperX memory60gb SSDWin 7 PRODrivers from windows update and the regulars from the lenovo support page (including ultraNav) So I go to the mouse settings in Control Panel and I click the UltraNav section and the who trackPoint section is grayed out. I put the taskbar icon and all the trackPoint is grayed out there too. I Have a second machine that is exactly the same as this with the same specs and it all works.Only difference is that since this is MY computer, I disabled the bluetooth radio, the wimax radio and the wan radio because a.)they take battery, b.)I am hyper sensative to the bluetooth radio. other than that, all the bios settings are the same. Uninstalled the hardware for the mouse, uninstalled synaptics and ultranav and finally the device itself, restarted windows with the generic ps2 mouse driver. still no. installed ultranav again. still no. the three buttons below the stick don't work at all either. Next on my list of attempts is this system update utillity from lenovo and then finally minixp to see if i even have functionallity from it and to make sure it's not a hardware ... Read more

Answer:TrackPoint on E520 Not working

hey teale,while you try all of those, just ensure that the UltraNav driver is at 15.3.16.1 .At the same time, maybe placing the unit in Diagnostic Mode via msconfig.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

1 more replies
Relevance 67.24%

What buttons did I accidentally hit?  How to turn it back on?













Solved!

Go to Solution.

Answer:Trackpoint stopped working

Solved.  Found usable replies when I did a search using the correct spelling of "trackpoint" in this forum.  By pressing the ThinkVantage button and then checking input devices, I found the trackpoint to be disabled. Need to change it in the BIOS at startup. 

2 more replies
Relevance 67.24%

Hi  I just got my new T440 today. After the automatic installation of win 7 the trackpoint did not work. Then i looked in the  control panal -> mouse -> thinkPad and saw that both the trackpoint touchpad were enabled. In order to fix the problem I downloaded the latest ultranav driver -> uninstalled the old version -> rebooted -> installed the new version - > rebooted, but it still does not work. As far as I can see all the functionality (the different gesture commands) of the touchpad is working so I guess the ultranav driver is correctly installed.  Does any one have and idea what could be the problem? Thanks in advance!

Answer:Trackpoint not working on t440

Just updated the bios with no luck. I also checked that the trackpoint is enabled in the bios.

3 more replies
Relevance 67.24%

anyone know the best software for my T21's trackpoint i cant seem to get the bottom button to act as a scroll wheel type thing pls help 





T42 - T21 - Tecra 8200 all xp

Answer:trackpoint scrolling on T21 not working

If you need to reinstall the Trackpoint driver for your unit, here is the link below: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4KMUYL Download and save this file to the desktop and the open the folder and run the setup.exe file You might also need the Trackpoint Accessibility Driver, which can be found here: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4Z9QVD See if installing these two drivers will help you. If the drivers are installed correctly and you are still having problems with the trackpoint scrolling, it could possibly be a mechancial issue and the part would need replacement. Let me know if this helps you any. Mark





 Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

1 more replies
Relevance 66.42%

Hi, I have a computer where the both the touchpad and trackpoint just stopped working. I can see it in the device manager, and it says it is working, but I get no response. If I look in the mouse options, I can see that the touchpad stands as activated, but at the same time it is grayed out. I can't deactivate it. The trackpoint is completely deactivated and grayed out. I have tried to remove the device and see is Windows reinstall it properly.I have downloaded and installed the latest driver fro both Lenovos supportsite and Synaptics.All so I tried to go into safemode. All the above with no success. I can plug in an USB mouse, and it will work fine. I need some help on what I can try, so I can get this to work.

Answer:Touchpad and trackpoint not working on an E530

Hi, Mhystique
 
There is a BIOS update that was released about two weeks ago that may be able to help the issue. This update can be found here. If that does not work, then the issue is likely hardware and the TouchPad will probably need to be replaced.
 
Best of luck. Let me know how it goes,Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

1 more replies
Relevance 66.42%

Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

Answer:Touchpad and Trackpoint buttons not working

Hi whitehouse87,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

1 more replies
Relevance 66.42%

Hi,My x220 4290's touchpad, trackpoint, and touchpad buttons and trackpoint buttons refuse to work. I'm having to use a USB mouse for the time being. I've tried to update the synaptics driver to the latest one which unfortunately hasn't helped. At the moment the system runs Windows 10 (has been for the last few months) with the latest BIOS installed. The touchpad and trackpoint don't even show up in device manager where they used to show.I opened the system up to check if the ribbon cable for the touchpad and the keyboard were both seated correctly. Reseating didn't help. Does this spell the end to my x220? Is there any way to fix this? Many Thanks, Saajan













Solved!

Go to Solution.

Answer:X220 Touchpad and Trackpoint not working

Hi and welcome, Saajan_BHave you installed Lenovo Power Management Driver and this UltraNav Driver?http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x22...

8 more replies
Relevance 66.42%

So I have an Thinkpad Edge E520 and for some reason my touchpad and trackpoint stopped working completely last week. I have a wireless mouse, which I am still able to use, but I want to still be able to use my trackpoint and touchpad. When I go to the device manager for the mouse, I see that my laptop doesnt have the Ultranav thing anymore, and when I try to install the driver on my laptop, it still does not show. Another problem I have had with my laptop which may be in relation to this is that my keyboard is acting strange. It will work for a while, but it will then stop working. If i put the laptop to sleep, then wake it up, it will work again for a few more minutes then will stop. I have attempted to restore my computer to factory settings, but the problems still occur. Has anyone else had this problem?

Answer:E520 touchpad and trackpoint not working!

do you have warranty still?

2 more replies
Relevance 66.42%

Hi, I've got this problem for a couple of days now, but I can't resolve it. I got this laptop since 2 weeks now, and everything worked fine, but all of the sudden I noticed my touchpad isn't working anymore. Already tried:Reinstalling the UltraNav driversPushing Fn+F8, as said in many cases, although this wasn't expected to work. I got aeroplane mode under Fn+F8.Opening the UltraNav settings, but I don't get the window as in this link. Instead I get this.Updating the BIOS.Check whether they might be disabled in the BIOS, but both the trackpoint and touchpad are enabled.Delete the device drivers and restart windows.Go to a previous recovery point on which it was known to work.Bring the windows back to factory settings, removing all files.So..But still: it doesn't work. Funny to see is that when I open the system tray icon setup, I can see the UltraNav tray icon and it says "TouchPad = Pointer, TrackPoint = Disabled". Could anybody help me with this?  Edit: while writing this message it mysteriously started working again after reinstalling Windows again and configuring the newest updates for Hotkey. Only now, this happened to me this afternoon as well, but it stopped working again after the external screen was detached and the usb of the wireless mouse was disconnected. Therefore I still post this message for it will probably happen again. Any help on how it could all have started? And more importantly: how it can be stopped?

Answer:W540: trackpoint and touchpad not working

Update:The touchpad worked fine untill this morning, when it stopped working again. This is becoming really annoying... Please fix this! Apparently this user is experiencing the same problem.

5 more replies
Relevance 66.42%

Hello, I have bought a thinkpad l412 in january and suddenly the touchpad & trackpoint are not working. I've have tested under Win7 and Linux both are not working. On win7 when I press fn+f8 an alert appear and say that my ultranav driver is not installed. When I check in bios -> config -> keyboard / mouse -> there is nothing about ultranav or trackpad. Thanks for your help.

Answer:L412 - Touchpad & trackpoint not working

Hi and welcome to the forum m0g,

Check the internal cable and verify it's in place, if so, try reseating it, you can find keyboard and palmrest's removal instructions in the HMM or at lenovo's service video website.
 
Sometimes putting BIOS configuration to default values also helps.

Keep us updated.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

3 more replies
Relevance 66.42%

I have a Lenovo X120e with Windows 8. I was able to enable the trackpoint and disable the touchpad and lower buttons (which is how I prefer it) when I first got the laptop. However, a few weeks ago, the Trackpoint would intermittently stop working and the touchpad would be enabled again. It was usualy in flashes, so I didn't bother with it. Unfortunately, lately the Trackpoint has stopped working completely. I had to reinstall the driver, since the ultranav tab had disappeared from the mouse settings in the control panel. Now, however, the checkboxes for the Trackpoint in the ultranav tab are gray and I am unable to select any of them. Also, the check box to enable/disable the touchpad is gray, so I am unable to deselect it. Thoughts? This is driving me crazy!!

Answer:X120e Trackpoint Stopped Working

Hello,
 
I do not have my X120e in front of me right now, but I believe there are settings in the BIOS related to the TrackPoint and TrackPad.  Have you tried enabling them there, then booting into Windows and looking at the settings for the pointing device in the Control Panel?
 
Regards,
 
Aryeh Goretsky
 

2 more replies
Relevance 66.42%

For some reason randomly when I turn on my computer after it gets done loading Windows XP (gets to the log in menu) my T60 ThinkPad Laptop's mouse will no longer work.  After I restart it then it seems to work fine.  I can't find any specific drivers for it to download to try and resolve this issue either.  Any ideas? Also, this laptop was used by someone before me and they formatted the harddrive so I lost my ThinkVantage restore stuff so I can't restore the laptop to its factory settings.  Is there a place I can download that or at least set it up by hand? I am hoping if I have that option it will fix the mouse issue as well.  Thanks! 

Answer:T60 UltraNav and TrackPoint not working after boot up

Hello, please go to Lenovo support page. And download MS NET 2.0 and System Updater. First I would suggest to update only your ultranav driver, for trackpoint and touchpad. But donīt update all at once and be aware, also bios updates, which may be not necessary are offered there. If you are in warranty till now, try to call Lenovo hotline and they might send you the R&R discs for free.Otherwise you have to pay.  Message Edited by Agotthelf on 02-12-2008 08:16 AM

1 more replies
Relevance 66.42%

T510: I had to fix the Yellow DC-Input which fell into the laptop. I removed the KB and KB bezel where the TouchPad sits. I did this using the Hardware Maintenance PDF from Lenovo. Now both the UltraNav pointer and pad do not work and are not recognized in device manger. The only way to get around is via a Microsoft USB Mouse. I am using the latest BIOS. I have tried disabling and rebooting, returning to automatic, uninstalling, taking out the battery and power cable, pressing the power switch for 10 seconds ? etc. etc. When I press Fn +F8 it tells me the driver is not installed, but Synaptics 16.2.19.9 is installed ?I checked both cables under magnification to see if they were damaged. I also looked at the sockets. No bent pins on any of the 4 parts.BTW: I have another T510 in the lab, also running Win 7 Pro 64bit. It works fine. I can connect or disconnect the MS USB mice ? nothing prevents Fn +F8 from working and both the pointer and pad work.I have searched the forum and the internet, nothing seems to work.Any ideas?













Solved!

Go to Solution.

Answer:T510 : Both TrackPoint and TouchPad not working.

Did you follow the instructions from the HMM? Page 50 of the file (not of your pdf reader!) P.S. in case you don't have it: HMM click me

5 more replies
Relevance 66.42%

I installed vista on my x60 and suddenly my trackpoint and keyboard stopped working. i tried reinstalling the drivers again and no success. please help me! how do I force install the drivers? thanks!

Answer:Keyboard/trackpoint drivers not working

Also it says that the trackpoint "P/S2" cannot start. Code 10.

1 more replies
Relevance 66.42%

I never do these, but after extensive searching and trouble shooting without results, here I am.I have a Lenovo x230 laptop (2306cto model number) . The keyboard on it was having buttons stop working after extensive use, so I purchased a replacement keyboard for it (model CS12-84US). The keyboard is identical the previous one, including backlight functionality, and trackpoint. I swapped the keyboards, and all of the buttons started working again perfectly, except for the trackpoint mouse (little red button thing), the trackpoint mouse buttons, and also the backlight function for the keyboard (the Fn + Space only turns on the overhead light seated next to the webcam). I tried reseating it a few times, I checked all of the ribbons to ensure that there are no rips/tears, etc. I checked drivers again and again. The trackpoint section under the UltraNav Mouse settings is greyed out and inaccessible. I can't figure out what's wrong. This is a brand new keyboard. Help appreciated! System Details As follows:Spoiler (Highlight to read)Processor Intel(R) Core(TM) i5-3230M CPU @ 2.60GHzManufacturer IntelSpeed 2.6 GHzNumber of Cores 4CPU ID BFEBFBFF000306A9Family 06Model 3AStepping 9Revision 1BVideo Card Intel(R) HD Graphics 4000Manufacturer IntelChipset Intel(R) HD Graphics 4000Dedicated Memory 64 MBTotal Memory 1.7 GBPixel Shader Version 5.0Vertex Shader Version 5.0Hardware T & L YesVendor ID 8086Device ID 0166Plug and Play ID VEN_8086&DEV_0166&SUBSYS_21... Read more

Answer:x230 Backlight and Trackpoint not working

Any ideas?

2 more replies
Relevance 66.42%

Hi Folks, I am running a W540 with Windows 10.  The Trackpoint and Touchpad are not functional.  Any suggestions? TIA,SD

Answer:Trackpoint and touchpad not working in Windows 10

Is it showing in device manager? If so is it showing that there is a problem? Is the ultranav software working? If not you could try re-installing the ultranav software or rolling back the drivers if everything shows that it is fine. Good luck. 

1 more replies
Relevance 66.42%

Hi guys. As you know it's known issue. Almost for year my touchpad and trackpoint is not working. I tried everything. I tried installing old drivers, updated drivers everything.. It worked only first day i unboxed this laptop lol. Any solution for this?

More replies
Relevance 66.42%

I have an x61s running Windows Vista business (32 bit). Problem is the trackpoint scrolling feature not working in Apple web browser Safari. Somewhere on the web I found instructions for fixing this by editing file tp4table.dat located in c:/windows/system32 However, I cannot find any such dat file in that location. I did find a file with that name in the following location: C:\Windows\System32\DriverStore\FileRepository\tp4track.inf_45c84db5\tp4table.dat To this file I added the following lines: ;iTunes/Safari Scroll Fix*,*,itunes.exe,*,*,*,WheelStd,0,9*,*,Safari.exe,*,*,*,WheelStd,0,9 However, this did not help, trackpoint scrolling still doesn't work in Safari. Does anyone have an idea how I can get this working? Thanks













Solved!

Go to Solution.

Answer:Trackpoint scrolling not working in Safari

astra4, 1-Have you tried to reboot since the modification of the file?2-Under what specific section in the file have you added the three lines?   Thank you





__________________________________________John B @ forum.notebookreview.com

7 more replies
Relevance 66.42%

Hi, after getting my Lenovo Yoga 12 laptop back from Lenovo support, my trackpoint is not working anymore.I have tried installing the driver, but whenever I install it, the computer fails to boot properly (have to go through recover modus). Please help.

Answer:Lenovo Yoga 12 Trackpoint not working

This is the driver I was installing:http://support.lenovo.com/gb/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...

6 more replies
Relevance 66.42%

So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

Answer:New X1 Carbon, touchpad and trackpoint not working at all

Hi.
 
Just in case here it is a pointer to the Support site of the X1 Carbon.
https://support.lenovo.com/us/en/solutions/x1-carbon-help
 
I guess you have the 5th Gen, can you validate that?
 
What about the driver listed on the support site of the 5th Gen ? It seems to have some Synaptics driver and even some firmware update for it. Have you tried installing those ?
 
If you don't have the 5th Gen please specify the model to find the correct support site.
 
Regards

1 more replies
Relevance 66.42%

My boss has a Edge 15 laptop and her Touchpad nad Trackpoint stopped working for no apparent reason.  Is there a keybaord shotcut to enable these?  It is on automatic in the BIOS.  Pointer will not move at all with trackpoint and/or touchpad, works fine if i plug mouse into USB. Help please I am at a loss unless hardware failure.

Answer:Touchpad and Trackpoint stopped working

I have heard of this happening before and the cause was a cable that was not firmly connected under the palmrest.  Your best bet is to call Lenovo support and arrange to have the system sent back for repair.  If you're handy with such things, you could remove the palmrest and check to make sure that the ribbon cables are firmly seated onto the motherboard.

1 more replies
Relevance 66.42%

T450 with Windows 10. Trackpoint and the three buttons on top of the trackpad are not working. Trackpad is working fine. In the mouse options under trackpoint properties the trackpoint is disabled and the slider to enable it is greyed out. in bios the trackpoint is enabled. I tried to update the driver but it says it is up to date. help please!

Answer:T450 trackpoint and buttons not working

Hello! Both the trackpoint and the buttons above the touchpad have stopped working on my Thinkpad T450.
 
The trackpoint stopped working awhile ago, while the buttons above the touchpad stopped working the other day, perhaps meaningfully around the time that a lenovo program on the computer did a 'standard' hardware scan.
 
Another problem is that my access to the standard support features of the lenovo website have been compromised as the main website will not recognice my Serial Number. The 3rd party website through which you organise on-site support does recognise the serial number, so I know that I am typing it correctly. However I am loath to organise on-site support for a problem which hopefully should be simple to solve.
 
Thanks.
 
Daniel
 
 
Moderator comment: Threads merged. Subject edited.

5 more replies
Relevance 66.42%

Hi All, I am very upset as my new x61's TrackPoint and Touchpad Button are not working at all... This is my first Thinkpad Notebook. I really have no idea why is that? I have downloaded and installed the driver for Trackpoint and system reboots. And i update the drive from device manager. But the problem still existed.... I am so disappointed... Is there anyone have the same problem? Or can someone give me some help on this!??? By the way, i am using vista business version of OS.... Thanks J.

Answer:TrackPoint and touchpad button are not working, HELP~~~

Wowzer J, that sounds frustrating. It is odd if you have a brand new X61 that the TrackPoint is not working. Did you just buy it from Lenovo? What exactly do you mean by "not working at all"? Even if the Lenovo drivers are not working, Vista includes drivers which will enable you to use the TrackPoint. One of the tricky things abou the Lenovo software downloads is that many of them require you to download, double click the downloaded software to extract it, then navigate to the extracted software folder to run the setup.exe to install it. The TrackPoint drivers first extract to C:\DRIVERS\WIN\TRACKPT.V32. You have to go there to run setup.exe. I'm also assuming that you really have an X61 and mis-spoke when you mentioned Touchpad. The X61 does not have a touchpad.

9 more replies
Relevance 66.42%

Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

More replies
Relevance 66.42%

This issue has been afecting me for some time, but as the warranty is coming closer to expire I decided to look into it. Since I upgraded to Windows 10 (at least that I noticed) my TrackPoint has stopped working. I checked the Lenovo assistant and all drivers are updated. Googled some solutions (like checking the setup screeen) and nothing was effective. The Mouse Control Panel shows the TrackPoint options greyed: http://i.imgur.com/yudv9WE.jpg  Before I go through the annoyance of calling the Lenovo/IBM support, is there any known solution for this? Thanks.

More replies
Relevance 66.42%

Hi, I have a weird problem with my T440p's TrackPoint (running Windows 7 Pro, x86) using out-of-the-box settings. Basically, it seems that its buttons do not work at all - the designated upper regions of the TouchPad (which should supposedly function as TrackPoint dedicated buttons) produce no effect upon clicking. Also, if I disable the TouchPad in the Mouse control panel module (ThinkPad tab), I can no longer click anything and have to resort to keyboard navigation to restore mouse functionality. What is interesting is that this is the second T440p unit I have tried to use the TrackPoint on and failed. The first one was also running Windows 7, but had a different screen (HD+, while the current one is Full HD) and CPU (2-core i5 vs. current 4-core i7). How do I use the TrackPoint buttons, again? Cause it's obvious by now that it does not work the same way as on my trusty X220 machine...













Solved!

Go to Solution.

Answer:[T440p] TrackPoint buttons not working

My first thought is that some software is missing.  I have a T440p with Win7 and the buttons work OK.  Is this a Win7 preload from Lenovo or did you install the OS yourself?

5 more replies
Relevance 66.42%

Hi all,I know this isn't exactly linked to the model computer I own, but I thought the experts might be able to offer some advice. I was recently infected with a Trojan, and after removing it with a reputable program, the keyboard and trackpoint mouse have stopped working. When I get the windows login screen, the trackpoint works fine, but the second I press any key, both keyboard and mouse become totally frozen. Any ideas as to how I can get them back up and working? Clearly, they (at least the mouse) are not totally fried b/c it works fine before I touch the keyboard. Any help would be appreciated. Thanks,Kate

Answer:Keyboard and trackpoint stopped working

Sounds like you damaged a Windows system file or device driver.    I'd run SFC  /SCANNOW to check the system files.   You may need to boot in safe mode, off another drive or try attaching a different keyboard/mouse.  I'd also reinstall the drivers for the keyboard/mouse.  Message Edited by ctoys on 08-16-2008 06:16 PM





Full disclosure: Not a Lenovo employee, just someone with a X61 running Win XP SP2

1 more replies
Relevance 66.01%

Hi --

Every minute or so my computer gives me the "working in background" mouse symbol and I have to wait (3 to 5 seconds) until it's done to continue emailing, etc. Often it even returns me to an open window/program that I'm not working on, which is extremely frustrating.
This is a brand new, one month old, Lenovo T410s running windows pro 32. I'm new to Windows 7 so maybe there is a simple thing to turn off/change that I don't know about?
thanks

Answer:working in background stops me from working

It could be the "Windows Indexing" process which creates and modifies file indexes to make local file searches faster. By default it's enabled but I've disabled mine:

Right click the drive and choose "Properties"
At the bottom of the "General" page, untick "Allow files on this drive to have contents indexed in addition to file properties"

Next box that appears, tick "Apply changes to folders, subfolders & files"

Click 'OK'

3 more replies
Relevance 66.01%

I recently started getting very annoying problem. Firefox or other program stops responding and alt+ctrl+del stops working at the same time so I have to reboot. It happens quite often.

What I did already:
*Maybe virus? Full boot time system scan with Avast anti-virus. Nothing found.
*Oh well reinstall windows again... Yes, I did that too. Still same problem BUT ONLY after small break like two days or so.
And most confusing thing is that full screen programs like games do not seem to stop responding. Still, they BSOD like after few hours, but I do not think it is related. Like heavy load or something.

My system details hopefully in my forum profile, at least filled them recently.

So any other ideas how I can fix that?

Answer:Program stops responding and alt+ctrl+del stops working

Hi and welcome to SevenForums,
Please post this info
Blue Screen of Death (BSOD) Posting Instructions

Browsers well you might switch off gpu acceleration might help
What other programs are crashing or freezing it's usually a driver issue or Avast up to it's old tricks
Uninstall properly Avast and switch to Panda.
https://www.avast.com/uninstall-utility

If you're oc'ing your gpu or anything else restore to default.

2 more replies
Relevance 65.6%

I've been using Lenovo laptops for the last 10 years because of my preference for the trackpoint.  However, I recently purchased a P40 yoga and the trackpoint middle button scrolling is horrendous.  It takes 5 or 6 seconds before it starts scrolling.  Also, when you press the middle button, the cursor does not change to the scroll cursor.  Please help me fix this as I am very unhappy that my brand new computer does not work as well as my other (3 really old) Lenovo laptops.

More replies
Relevance 65.6%

Hi there! Touchpad and trackpoint stopped working on my newly bought laptop (~1 month old). It just happend immediately. It's not working on Linux neither on Windows 8. System restarts doesn't help. What can I do about it? Do anyone else have the same issue?  Thanks in advance. Looking forward any response.Greetings!

Answer:Edge E531 touchpad trackpoint not working

I'm having the exact same problem. Out of a sudden, trackpoint and touchpad have stopped working. Any fix for that? It is not Windows related, as they don't work outside it neither (e.g. in Hiren's BootCD utilities). @00nalu00: Did you solve the problem meanwhile? Thanks!

3 more replies
Relevance 65.6%

Suddenly my trackpoint and touchpad not working . I have update  newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/  , help me , pls  ??

More replies
Relevance 65.6%

The trackpoint on my LenovoT450s stopped working when I upgraded to Windows 10. When I went into settings, the 'Enable' box is still checked for the trackpoint. Someone suggested that I need to re-install the driver for the trackpoint but I have no idea how I would do that.
How do I fix this?

More replies
Relevance 65.6%

Got a strange one on my X201T.  For some reason I can't fathom, my laptop's Trackpoint, Touchpad and all their associated buttons do not work when I log into my laptop - they did before but in the last few days, they've stopped.  My external USB still works fine when connected. However, if, for example, I do 'ctrl-alt-del' and lock the laptop, they start working again until the moment I'm logged back in.  Also, If I log in on a Guest account, they all work fine!  This suggests it's not the hardware, I think. I've looked at the Control Panel / Mouse dialogue and the options under the UltraNav tab are all greyed out - but they are not on the Guest account.  Somehow, my user account on the laptop is not allowing me to use the Trackpoint, etc. My external USB mouse works fine in all accounts, btw. I'm running Windows 7 64-bit.  I've updated drivers through Lenovo update (though none seemed related to this problem). Any thoughts how I can fix this?

Answer:UltraNav and TrackPoint not working for my user account - but ok for others...

we are all having this problem. no one seems to have a definite fix yet. i guess we are waiting for lenovo to actually do something about it...... trackpoint doesnt worktouchpad doesnt workexternal usb mouse workstouch screen + pen works definitely something is hindering the UltraNav drivers from using its hardware

9 more replies
Relevance 65.6%

The 3 physical buttons below the space bar, they aren't working.  The keyboard, the trackpoint stick and the touchpad ARE all working.  Just the 3 buttons don't work. I even tried unplugging/reseating the keyboard from the motherboard, it's all secured nicely, no dust or obstructions. Windows 8.1 installation (previously buttons working on this same install) I have tried almost everything.  Basically I didn't even notice anything was wrong because for months I was working with an external mouse and keyboard.  Then today, when I went back to work on the laptop without the external mouse/keyboard, I noticed the problem. Everything else is working.  I updated to the latest ultranav drivers.  I'm thinking there is something screwy somewhere in the registry or with some windows update or something?  Any suggestions very much appreciated.

Answer:Trackpoint physical mouse buttons not working

*bump* Issue still not resolved.  Anyone have any ideas? After lots of searching it seems it might be a fuse on the motherboard?  Would the fuse, as mentioned here...http://forum.thinkpads.com/viewtopic.php?f=43&t=100537...does any one know if that fuse (or something simillar to it on the x220) would allow for the point stick, the trackpad and trackpad clicks and all the keyboard keys to work, and only the signiture lenovo 3 mouse buttons not to work?? Without the 3 buttons my pointing stick is useless, and I always much prefer that option to the trackpad as I can use it while leaving my hands on the keyboard in typing position. I'm now thinking it's either a fuse, as described in the above link, or it is some sort of odd registry error or windows setting/update conflict or something like that. In a few days when I have more time, I am going to load Ubuntu on a memory stick, and live boot it without the need to install and see if the buttons work there.  They should be picked up as a regular mouse via default drivers.  If it's not working their, then it's a hardware or bios issue. Anyone who knows better, please inform me.  -cheers

2 more replies
Relevance 65.6%

Haven't been able to activate the press-to-select feature on SL510 under Windows 7. Does anybody have it working under Windows 7 or other OS? I haven't been able to find a confirmation in any Lenovo literature as to whether this feature is available at all or not on the SL510. This feature is very important to me

Answer:SL510 trackpoint press-to-select not working?

I haven't got good news for you. :-( I found a way to enable press-to-select settings in GUI. You have to switch HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\HideTrackPointPressToSelect from 1 to 0. Unfortunately press-to-select is not working regardless of setting I choose.

1 more replies
Relevance 65.6%

The TrackPoint on my X1 Carbon stopped working this morning for no explicable reason. I made sure it's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. Why would this happen all of a sudden? Any ideas on how to fix it? Thanks.

More replies
Relevance 65.6%

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

More replies
Relevance 65.6%

Using a W550s that had Windows 10 that was upgraded from Windows 7. The trackpoint doesn't work all the time when coming out of suspend/hibernate. It works maybe 10-20% of the time. The trackpad works fine.  Once I reboot, it works again.  I'm running the latest BIOS and all the latest drivers.

More replies
Relevance 65.6%

Hi, I just purchased a SL500 from Lenovo. The UltraNav (TrackPoint and TouchPad) is not working. I have installed the drivers via the Lenovo website but still not working. I have always done all the windows updates, and Thinkvantage system updates, but still no joy.  I also installed the UtraNav Utility (which does not even show up under Thinkvantge after installation). Fn+F8 brings up the Mouse properties box, but there is no tab for the UltraNav device etc. I want to try a possible resolution via this forum before contacting Lenovo support. Thanks for your assistance! ***lenovo SL500, Vista Business 32***

Answer:SL500 - UltraNav (TrackPoint and TouchPad) not working

Installing drivers from lenovo website was kind of tricky for me, initially. All I used to do was to run the setup.exe file; until someone told me that the drivers gets extracted in another folder in C:\. The installation instructions are given on lenovo website, make certain you are not making the same mistake like me:- http://www-307.ibm.com/pc/support/site.wss/MIGR-70341.html Else, I fancy the keyboard might have gone bad, contact lenovo in that case. Hope it helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

2 more replies
Relevance 65.6%

Hi Lenovo! I'm loving my thinkpad tablet! Only issue I have really had so far is that the trackpad and trackpoint stop working every once in a while... (as in once a month they will suddenly stop working). Then I install a driver, they start working again, only for the same problem to turn up after some more time has gone by. Last time this happened, installing the driver didn't help, nor did doing windows restore, which was very worrisome... I've had this laptop for less than a year so it is still under warranty, but I was wondering if there is a quick fix? Much appreciated!Ilana

More replies
Relevance 65.6%

Hey folks, The middle button for trackpoint doesn't work. All drivers are up to date. Middle button is enabled for scrolling, not clicking. Middle button works when switched over for clicking. It just randomly stopped working last week, but it works when I switch it over to clicking in the settings tool. Any ideas? Thanks

More replies
Relevance 64.78%

I find I like using the top set of buttons designed to be used with the Trackpoint when I use the touch pad.  But when I type I bump the Trackpoint and move the mouse.  I'd like to disable the pointing only but leave the buttons working.  I tried setting the settings to have the Trackpoint set to use only advanced features, but the pointing stick still moves the cursor.  What am I doing wrong?Thanks!Rich

Answer:Disable Trackpoint pointing only - leave buttons working

you could just remove the red trackpoint cap??

3 more replies
Relevance 64.78%

Okay so i've been struggling to find a fix to this and Lenovo support hasn't really been too useful either. Basically the trackpoint is having issues working even with the newest bios, etc. and synaptics driver. It also is having problems with the old driver too?? Could it be in conflict with the new bios update? Lenovo Support gave me the advice to reformatte as it is a "software" issue and to repeat the same above process. Yet the problem still persists.  What steps should I try next?  Lenovo support seems reluctant to give me a hardware exchange Thanks in advance, any advice is open to testing! I'm just fed up with new drivers having bugs like this.  

Answer:x120 - Synaptics driver issues! Trackpoint not working

Does it just not work?

3 more replies