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ThinkVantage System Update 5.05 causes Windows 7 Windows Update to fail and inhibits IE downloads

Question: ThinkVantage System Update 5.05 causes Windows 7 Windows Update to fail and inhibits IE downloads

I refurbished a Thinkpad T400 (2.2GHz dual core, 8GB memory, 320GB HDD) with Windows 7 x64, installing the OS, applying 150+ updates, then I installed ThinkVantage System Update 5.05 and allowed it to download and install updates for all the drivers in the system. When I next went to Windows Update to download more updates, it did not allow me to do so, stating that the update service was not started. Well, the update service and the RPC service on which it relies WERE started in the list of services. Windows event files showed some errors, but I was unable to trace them back to Thinkvantage Update. I tried the automated Windows Fixit and it did not solve the problem. I also found I was unable to download anything with IE after running ThinkVantage update, so I had to download the Fixit on another computer, put it on a flash stick and then run it on the T400. Well, I could not leave the system as it was, so I reinstalled Windows 7 and immediately installed ThinkVantage System Update 5.05 again, then downloaded and installed all the drivers it found. Same problem. Windows Update would no longer update. Finally, I reinstalled Windows 7 again, updated the drivers with files I had downloaded previously from the Lenovo web site, and proceeded to finish off the complete Windows 7 install with all the Microsoft updates. This time, I did not install and run ThinkVantage Update. I have previously used ThinkVantage System Update on NEW systems received direct from Lenovo and found it a real timesaver for updating all the hardware drivers. But, hey, if it won't work in the refurb scenario I've described, it's got to be fixed. My best guess is that it messes up some registry entries... Ben Myers













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Preferred Solution: ThinkVantage System Update 5.05 causes Windows 7 Windows Update to fail and inhibits IE downloads

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Answer: ThinkVantage System Update 5.05 causes Windows 7 Windows Update to fail and inhibits IE downloads

Hi,

This sounds familiar. If you run TVSU again, don't allow it to install the Intel storage driver. I've seen this several times. For some reason a buggy (or maybe just inappropriate for the hardware) driver gets installed that breaks Windows Update.

If you're willing to give it a try, run TVSU and see if it's offering a storage driver. Don't accept that one but let the others install and see if WU is still running correctly. If thigs are OK, hide the storage driver.

Z.

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Though they both seem to work fine, but as soon as I update one, the other one wants to replace it. The Windows Update seems to be the higher up version, but ThinkVantage seems to think otherwise. Which one should I go with?





--------------------------------------------------------------------------------------------------------------------------------------------------------------------Currently Just passed the CompTIA A+ 601 with flying colours! =DOwner of an SL500 running Vista Business with 4GB of PC2 6400 RAM

Answer:Which Driver do I use? Realtek conflict between Windows Update and ThinkVantage System Update

Hello, if your system runs satisfactionally now, then I would recommend not to update.Update only if you have problems.

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Hi everyone. I am new to this forum. In fact, this is the first forum ever for me. Anyway, I would be very gratefull if anyone out there can help me. I have been having endless problems with Lenovo's Thinkvantage System Update during the last few weeks. I wont go into the whole lot as most are now resolved and besides, I dont think there would be enough space here to go thru it all. Anyway, the latest is I uninstalled System Update and due to a problem with the System Update file downloadable from Lenovo's website I instead installed System Update 2005. After running System Update it updated itself to version 3.14 without any problems. However, now when I run System Update it picks up 7 updates available for my T42 thinkpad. Downloading them is no problem at all but for some reason it wont install any of them. it just says "7 packages did not install". And I know that they are compatible for my laptop coz they wouldn't be picked up otherwise. Besides, I have read the small print and they are definitely good for my thinkpad. I just dont see why they wont install. Has anyone else out there had this problem and does anyone know how to fix it? Thanks in advance people.Mitz.

Answer:T42 Thinkvantage System Update downloads updates but does not install any of them. Please Help.

I had a similar problem, I found disabling my antivirus and then running system update got around the problem.Obviously once you have all your updates you can re-enable your antivirus. An alternative is to see which updates sytem updates says you need and download and install them manually. I have since upgraded my antivirus to Norton Internet Security 2009 and have no issues with system update. 

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Hi, i have ThinkPad SL500  2746-A78  working with Windows 7 32bit OS . when i check the updates by ThinkVantage System Update 4.0 , it doesnt find any new update available , but when i check the  web site lenovo.com for drivers , i see there are some new updates.. why doesnt System Update find those updates ?  





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p

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Dear community member: Recently, I encountered Windows blue screen problem "STOP: 0x0000007B" as attachment for my IBM X40 notebook with Windows XP home. Actually, this case was happened after installed Lenovo ThinkVantage system update 3.16 http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS013489 . I also consulted Microsoft Taiwan customer support, they thought that it should be driver issue. Is there any way to resume my Windows XP as usual without system partition formatting (i.e. IBM system recovery tool)? Note: CHKDSK /F actiion also did without any problem being found.Thanks for your help in advance,Austin 

Answer:Windows blue screen after ThinkVantage system update

Hi Austin,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are getting Windows blue screen "STOP: 0x0000007B".
 
"STOP: 0x0000007B"indicates a mis-match between BIOS and the hard drive controller driver. Check bios for AHCI status.
 
Press F1 at post to get into BIOS. In BIOS, go to Config -> Serial ATA. Change from AHCI to Compatible or vice versa and then boot.
 
Best regards,
Mithun.





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ThinkVantage System Update for Windows 10 etc..is out...nice job Lenovo !!!!! http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...

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Hello all,I have a T60p that I have just reinstalled windows XP on and I am having trouble with the ThinkVantage System Update software.  Every time I run it, it give me "System is up to date." and "No packages applicable to your system were found."  Now, I know that the system is indeed not up to date b/c I don't have most of the drivers (bluetooth/wireless/ect) and none of the nicer software (power management and such).  In the past when I would reinstall windows I could just start up the system update and it would install pretty much everything that I needed pretty quickly.  Just some other infos: windows is completely updated (XP SP3) and I also went ahead and updated the bios to 1.15 just to see if that would work but I am still having a problem.  If anyone has any ideas, I would be most appreciative.

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Hi I run an x201 win 7 64 bit 6GB ram, when I try to update, it gets to 9%  then says "an error has occurecd while gathering user information.Please help,I havent ever been able to update.

Answer:x201 cannot update update via thinkvantage system update

Welcome to the forum and Happy New 2016!
 
Have you tried removing System Update and reinstalling again? 

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This morning, my system showed there is critical update and recommended update by ThinkVantage System Update problem.I click yes to most of them which include  "ThinkPad Wireless LAN (11/a/b/g)(Windows 2000/XP)"After updated, my laptop can not connect to internet anymore.Both cable and wirelss connections failed to connect internet which I have in our schoool.   I try several times in my internet setup, I end up reverse my drivers of ethernet, then it works again.I dont know if any one have this problem. Or people who have this problem can not browse this forum literally... Should I skip this update next time when it show me the recommended update?  

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Hi, I run update and it seems like ThinkVantage System Update didnt install one update/driver exactly: Intel WiMAX for Windows Vista 64-bit. I can see this by "View installation history". Now the question is: how can I make TVSU redownload this update again and install ? I know that I can do this manualy by downloading  software from Lenovo drivers website but for example If I had to reinstall few more drivers this wouldnt be the quickest method. Cheers

Answer:ThinkVantage System Update didnt install one update/driver

it would be helpful if you could post which ThinkPad and Operating System you have, even better post the Type and Model Number this will help members to help you. If it ends in CTO please provide some details about the ThinkPad. Please do NOT post your s/n.Message Edited by andyP on 08-08-2009 01:40 PM

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I can always tell when Windows update is downloading updates. The entire laptop (8 GB ram and fast FIOS insternet) slows down to a crawl for most of that day. It becomes painfully slow to use.
Is there anything I can do about that?

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Hi Guys,

I have samsung ativ book 6 laptop with switchable graphics between Intel HD and ATI . I have holding off on windows update because it failed last two times and gave me black screen after logon. I had to restore during previous two occasions. But outstanding windows update KB's has been piling up since so decided to do the fresh attempts this time.
I manually created restore points and then updated the windows. I did have latest graphics drivers before update. I thought Microsoft might have fixed this problem but turn out to be same issue . Blank screen after logon with mouse cursor.

I used task manager to run msconfig boot into safe mode. uninstalled Intel as well as ATI drivers. After rebooting I still was getting blank screen with mouse cursor even though it was using basic Microsoft graphics driver. So I concluded that its one of those windows update causing this problem. I tried few things here and there but nothing worked so decided to restore. But restore failed and windows went into diagnostic in startup. it went on attempt to repair few time and finally said that I need to restore. Windows showed me only restore point the recent one. My manually created and previous restore points were wiped out. So I clicked on whatever available. That too failed. Now my pc doesnt start. I mean it start and shows only blank screen. If I reach to repair menu there is no restore point found. repair start up fails. boot into safe mode with networking shows blank scre... Read more

Answer:Windows Update , Blank screen and they System restore fail

Can you get the command prompt?
With the command prompt it may be possible to find the updates and remove them.

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I had bios 1.25 I ran the thinkvangate toolbox and the update system, asking for lenovo updates.  It said there was a bios update, which I ran. Now I have 1.26. There are no more updates reported by the updater. Does anyone know:1) Is 1.3 a beta product?2) Is it not in the Lenovo update tool because they are very slow at adding updates (i.e. months late?)3) Is it safe to install Bios 1.3 manualy?  The only place I can find it is here - is this the correct source? The reason for wanting the update is that my CPU clock is fixed (wont go down on battery, and wont go up under heavy single core load), and also since installing the new power manager 3.62, the fan is stuck on permanently even on battery, idle and cold and the noise is driving me nuts.  There are no reported fixes in 1.3 for any of these issues, but people are reporting that it may fix them, so I guess the Lenovo developers might have sneaked some undocumented (but hopefully tested) changes in there. This machine is my livelyhood, so I cant afford on day downtime - so Bios udates are only done if desperatly needed and if no issues are reported. 

Answer:No Bios 1.3 update in Thinkvantage system update tool?

If it is your livelyhood and you aren't having any issues, I would not recommend updating manually or otherwise. There is a risk you will brick the machine.

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I have, or had a laptop purchased 9 months ago, therefore under warranty. Yesterday the ThinkVantage System Update recommended a BIOS update. After the traditional recommendations about what should not shut down the computer, the laptop is reset and started with the update.

During execution, displayed on a screen command, a message "ERROR XXXX. Press any key to continue." After press the key the laptop was freezedy was completely blocked. After an hour without seeing response and no sign of life, I decided to turn it off to confirm the disaster. The laptop was dead.

The laptop began to beep and would not start. Before the panic generated by the situation, I searched the forums where I found several cases that refer to the same problem and the insinuation that makes LENOVO about the customer's responsibility to avoid recognizing the warranty.

I was not looking for a BIOS update, it was recommended by ThinkVantage System Update, the software executed it and damage the equipment.

Besides being a damage caused by the ThinkVantage System Update, the situation gets worse when the answer given by support insinuates that the customer turn off the computer, so it is a CID (Customer Induced Damage) and therefore the guarantee does not cover it. I do not understand how LENOVO may imply that the responsibility of the customer. Really disastrous.

In conclusion, if you are not needing to make a BIOS update, it is preferable to omit the BIOS update messages given to ThinkVantage System... Read more

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I have been trying to get windows updates to load on 64bit home premium system. Updates fail, I ran the update readiness utility and the fixit utilities, nothing works. i tried downloading SP1 to install, it still fails. The system is not on SP1 now.

The checksur log is as follows, it shows manifest all zeros and mum missing errors, can anyone suggest any fixes?

I have run sfc/ scannow, chkdsk, etc.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 14.0
2012-03-17 13:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542~31bf3856ad364e35~amd64~... Read more

Answer:Windows Updates Fail, System Update Readiness tool errors, log

Some antivirus software might prevent SP1 from installing, or might slow down the installation

See this Learn how to install Windows 7 Service Pack 1 (SP1)

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Does anyone know what the deal is with trying to download the Windows Vista System Readiness tool, KB947821. This download has been failing for years. It always seems to get stuck around the 18MB mark and at the very end, around the last 2 MB. This has to be a known issue with Microsoft.

Answer:Vista System Update Readiness Tool for Windows - Failed Downloads

Downloaded just fine for me.

Download System Update Readiness Tool for Windows Vista for x64-based systems (KB947821) [October 2014] from Official Microsoft Download Center

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1. Fingerprint device on my 1week old T400 (Vista64 business) has stopped working today after latest update- Lenovo Fingerprint Software 2.0 for Windows V64, Version 3.1.25.80What can I do now to get it working ?  Thank you.1st time thinkpad user 

Answer:Thinkvantage system update kills Fingerprint device [Fingerprint Software 2.0 for Windows V64]

Hello, I posted a solution here:http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&thread.id=2464 Cheers,Chris

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I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.






Quote:
2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

Answer:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

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Good evening all,

Just to flag that this has also been posted in W7 Support sub-forum here:

Other thread

Re. the instruction thread - the link to DSS doesn't seem to work, and GMER is for 32-bit only. If there's anything I can do to kick things off, please let me know and I'll do it!

I've googled extensively around the issues I am facing, and tried all proposed solutions, but none have worked thus far.

Symptoms:I have 1-2 minutes of freedom after booting, then I can no longer run new programmes. I also cannot close some programmes e.g. Skype. Tabs in Chrome spazz, flash player dies, and any new navigation ends up with an eternal hanging/loading problem.
Unable to restart/shutdown conventionally (I have to do it physically)
I get the error "Failure to display security and shut down options ..." when I try ALT+CTRL+DEL

Safe mode is absolutely fine, so I assume it's not anything hardware related (though please correct me if I'm being naive). My second drive which runs off XP, which I only use for storage now, boots fine and has no problems.

I have not installed any new drivers, programmes, or otherwise made any meaningful changes recently.

Solutions I've tried:Reset winsock.
Shut off all start-up programmes using MSCONFIG.
Run virus scan at boot-up, deleted 2 items (win32 installmate ... prob trojans? Was an .exe that I had downloaded but never ran).
Run Malwarebytes scan, deleted 1 fairly innocuous item.
Run full scan-disk check.
Run a SFC scan... Read more

Answer:windows update fail or statup programs fail cant do much of anything please help

Hello chivalrousgent and our apologies for the oversight of your thread.

Do you still require assistance?

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? Definisjonsoppdatering for Windows Defender - KB2267602 (Definisjon 1.225.3467.0) ? Feil 0x80070643

makes everything else updating stuck...

edit: norwegian: definisjon = definition, feil = error\fail

windows store does not work, photos\pictures app doesnt work

edit2: only windows defender update is stuck..
edit3: and edge refuses to start....

however i should be asking, is Microsoft working on all this?

Answer:windows update fail windows defender update

Try put in a Registry key that completely disables Defender and puts an end to these failed updates - see Windows Defender - Turn On or Off in Windows 10 - Windows 10 Forums

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? Definisjonsoppdatering for Windows Defender - KB2267602 (Definisjon 1.225.3467.0) ? Feil 0x80070643

makes everything else updating stuck...

edit: norwegian: definisjon = definition, feil = error\fail

windows store does not work, photos\pictures app doesnt work

edit2: only windows defender update is stuck..
edit3: and edge refuses to start....

however i should be asking, is Microsoft working on all this?

Answer:windows update fail windows defender update

Try put in a Registry key that completely disables Defender and puts an end to these failed updates - see Windows Defender - Turn On or Off in Windows 10 - Windows 10 Forums

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Upon installing win10 the program associated with the thinkvantage blue button was uninstalled.  Is there an update for this yet?

Answer:Thinkvantage (blue botton) update after windows 10

btw, I have a SL510.  The blue button use to launch the rescue and recovery app.  Does Lenovo have any plans issue a app that will work with window 10?

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I've been unable to find help for this problem on IBM/Lenovo's website, and I'm hoping maybe somebody else has run into this. Since I upgraded to System Update 2, which I had to do, otherwise the update system would not function at all - as it required the update.

System Update Error 742: System Update downloads the file and gets almost through the "installing" progress bar, then a message pops up saying, "System Update" cannot find the source folder. The command line option (/S) must use a valid source folder.

The tech guy at my computer place suggested I call Lenovo, but the last time I did that I got somebody who knew less than I do about computers. Not exactly encouraging.

Answer:Ibm Thinkvantage System Update 2

See if you can get help from their online support.http://www-304.ibm.com/jct01004c/systems/support/pc/

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On my ThinkPads, I use the ThinkVantage System Update utility to keep my drivers and BIOS up to date.  Is there a similar utility for non-Think products?  Or, do we have to periodically check the Lenovo support site? I'm specifically interested in Yoga 2 Pro support.   

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We've been experiencing problems conducting updates via TVSU: "The Package Index Server is temporarily unavailable.  Please try again later."  Walked through the troubleshooting steps to ensure this wasn't on our end & then contacted tech support for confirmation that this is a Lenovo issue. Was informed that server maintenance would cause outages until approx. 2:00PM ET (US), but still have issues almost an hour after. Any updates to the status here?













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Answer:ThinkVantage System Update

UPDATE: Just received confirmation that this has been resolved, in case anyone else was interested.  Package Index Server is back up and distributing updates. Cheers.

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I'm using ThinkPad R60i.Last few day, there are some software problems occur in the machine,and so I use the "Rescue and Recovery" to restore factory contents.However, after the restoration, I find that I can't use the "ThinkVantage System Update".I've tried so many times, it only say that receive error 95 from the Package Index Serverand tell me to contact Support Center.Also, the Message Center can't receive the message too.I don't know how to fix this problem.I hope someone can share his/her experience and teach me how to do,Thank you very much. Moderator edit: Added description of problem to subject. Message Edited by bananaman on 04-14-2009 09:02 AM

Answer:Ask for help - can't use the "ThinkVantage System Update"

Hi torehina2, welcome to the community! Changes are afoot with ThinkVantage System Update. There is a support document about them, and a forum discussion.  The latest drivers for your system can be found by going here and entering the model type of your R60i. Please update your profile with your location, as systems and support vary around the World...  

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R60. I'm trying to use "system update" & I get a message that says, "Cannot connect to proxy server." I've shut down firewall & still no go. What should I do?

Answer:Trying to use system update at THINKVANTAGE

This could be a possible solution for what you're experiencing

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I updated my computer after I was prompted to on my ThinkPad W530 CTO.After the update, I have not been able to boot into Windows 8.1. I get a BSOD with an error code of : Inaccessible_boot_device After I get the BSOD error code, it quickly disappears and goes into a "Preparing Automatic Repair" and then "Diagnosing Your PC." After several minutes, it loads up and stops at Automatic Repair and gives me the option to restart computer or go to Advanced Options. I am looking for help. Your assistance would be greatly appreciated.

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Hello, I have a Lenovo T430 which I bought 3/4 years ago. I installed the free upgrade to Windows 10.Since then, everytime I started the Lenovo System Update it said "error while gathering user information". I went to the Lenovo support website and clicked support for Windows 10 and it gave me a link to a new version of ThinkVantage System Update. I installed it and it said something about an incomplete previous installation. Now when I click "Launch" in the "Lenovo Solution Center", it shows the splash screen for "System Update 5" for about 20 seconds and then it disappears.I went through the KnowledgeBase and I haven't seen this problem listed. What's going on? I thought Lenovo was one of the top laptop brands...

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I have had my Dell 8700 for little over a year and have had problems from the beginning.  I am 72 years old, and I am at my wits end!!!

A hard drive was replaced in the summer of 2015, but I have still had problems with the computer shutting down and my having to refresh it to factory setting.

I thought updating to Windows 10 would solve some problems, and I did this in October, 2015.  Everything was fine until a couple of months ago.  The end result was when I tried to refresh the computer to factory defaults, it went back to 8.0 or 8.1, and I evidently lost something in the process.
Now, I cannot update to Windows 10 and when I tried to resinstall the Dell Operating System, I get for both:  "WE COULDN'T UPDATE THE SYSTEM RESERVED PARTITION."
I DO HAVE A SYSTEM BACKUP ON 20 CDS (MADE WHEN I HAD WINDOWS 10).  Could I reinstall the system with these backupdisks?  How do I do that?  I also have a Dell 2 Boot USP stick, I have a recovery stick, too, but it semed that when I used this, I received a message that not all files were recovered
What should I do at this point? 

Answer:Error message when trying to update to Windows 10 or to reinstall operating system 8.1: We couldn't update the system reserved partition."

On MBR disk, Windows 10 requires a 500MB system reserved partition, while 100MB in Windows 7, so you can try to extend system reserved partition.
In disk management, you can only extend partition using the unallocated space next to its right side. so even if you shrink D: drive, the option to extend the efi partition is still grayed out. My suggestion is to use a third party software, AOMEI Partition Assistant, both the standard (free) or the Professional(paid) version can extend partition as long as there is unallocated space on that hard drive. to see more information read:
Fix "We Couldn?t Update the System Reserved Partition" Error
www.disk-partition.com/.../couldnt-update-system-reserved-partition-4348.html

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I installed ThinkVantage System Update 3 software on both my T42 and R52, and now the boot time is very excessive on both systems.  When XP Pro gets to the "Welcome" screen and the Windows music plays, it now takes from 18 to 20 seconds to get to the desktop.  Previously, the "Welcome" screen was only present for around 2 seconds prior to getting to the desktop. Is this a peculiarity of this program?  I used the program to download and install several critical and recommended updates for both the T42 and R52, but this behavior occurred after I installed the ThinkVantage System Update software, and not after the installation of the updates downloaded by the System Update software. Any thougts on this would certainly be appreciated.





Don600X, T42, R52, R61i

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Hi all, on May 26 there was a ThinkVantage System Update available - version 5.07.0029 - which I attempted to install, but the installer informed me that uninstalling the previous version was necessary and wasn't working and I'd need to uninstall it myself (or suffer possible operational problems) - I can't find a previous version that I can uninstall myself.  Any suggestions? Looking at the changes listed in the Readme, I'm not terribly convinced that I need this update, but that's not the issue. Any way of uninstalling the previous version of ThinkVantage System? cheers, thanks folks! 

Answer:ThinkVantage System Update - Win 10 - 5.07.0029 -...

Have you looked in the control panel under "programs and features"?

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After having installed a brand new XP I have been trying to install the above However during the installation I get the message" InstallShield Wizard terminatedSystem has not been updated.  Run the Installation program later to finalize installation " Has downloaded the System update again, but with same result. Any Idea to proceed ? Thanks /Per

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We are deploying Edge71 (MT 1577-K8U) workstations and using the Thinkvantage Update Retriever to update a local drivers repository for them.  After scanning for updates and installing, there appears to be a few drivers still missing... Intel HD driver, Intel chipset drivers, and Intel Rapid storage.  I can manually download from Lenovo without problem.  How can I get these added to the repository that ThinkVantage Update Retriever uses?

Answer:Edge71 and Thinkvantage system update

Please update the Power Manager software with latest version and also update the BIOS so all the updated driver detail can be downloaded.
 
 
This should help in getting the resolution of your issue.
 
Best Regards,
Tanuj

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My other problem is with the Thinkvantage System Update. Since yesterday, each time I load this program, it would list the programs that need to be installed as if I never installed them. But I already installed them twice. Is there any connection problem with this program? Or did I happen to clear the cache of this program so that it doesn't record the installation history? Any help is appreciated. Thanks.





T60 WinXP,T7200(2GHz), 1GB RAM, 80GB 5400rpm HD, 15.4in 1680x1050 LCD, 128MB ATI Radeon X1400, CDRW/DVD, Intel 802.11abg wireless, Bluetooth/Modem, 1Gb Ethernet, UltraNav, Secure chip, Fingerprint reader, 6c Li-Ion batt, WinXP Pro

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I've got a t440 with windows 10 installed I cannot open tvsu at all. when i click on it in apps, it opens "my documents" in windows explorer. i've tried reinstalling it without any luck. tried restarting my computer without any luck. i've searched google and the forums without any luck :/

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I have a Thinkpad X1 Carbon type 3443 running Win 7 Pro. When I start System Update, I get a splash screen that says System Update 5.  It stays there for about a minute, then just quits. I just installed the latest version of the Lenovo Solution Center (version 2.6.001) and the same thing happens. Any ideas?? Many thanks. - bill.

Answer:ThinkVantage System Update not working

Hi Billrosenblatt,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Lenovo application on your ThinkPad X1Carbon.
 

Please go to control panel ? program & feature option and uninstall Lenovo system update application and restart the system.
Download latest version of ThinkVantage system update utility and install it, this will resolve the issue.

ThinkVantage system update utility
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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Dear Lenovo, I am new to this forum & am planning to buy T400. I have two queries: 1) I wonder if ThinkVantage System Update can also work on T400??Coz i cannot see "T400" name mentioned in the "supported systems" list on the following link: http://www-307.ibm.com/pc/support/site.wss/TVSU-UPDATE.html#DLP 2) What is the difference b/w the running time of 6 cell & 9 cell Li.Ion batteries? Regards Dr. Khan

Answer:T400 & ThinkVantage System Update 3.14

1) I suppose, that it's "Type, Model and System" specified. If you know those three infos then choose them here and look if the System Update Software is available for your type of T400. 2) For the Lenovo 3000 N200 (14" ) a 6-cell battery delivers up to 4 hours system run time and a 9-cell battery up to 6 hours. This info is just to give you some hint, how it could be approximately on your system.Message Edited by RexDynasty on 09-09-2008 06:15 AM

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Hello to everyone in the forum.I bought a used IBM Thinkpad T43 last week.The laptop hadn' t got any operating system on it so I tried to install Win XP whith any result: no driver for too many things (ethernet controller an wlan included)...So, Here I am with a marvellous Vista. Easy installl and set up for basic hardware but...I' ve got a Thinkpad! I want the ABS system for hard drive, Acces IBM blue key running and all the other things!I downloaded from the drivers and support page Thinkvantage System Update but it doesn't work!After a first window with "Type Machine:TP-1Y_" and "OS: Vista" it retur "Error 75 from Package Index Server".Can anyone help me?Thanks in advanceRiccardo

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Hi, I've a T61 of model no6459. I've installed the latest version of Thinkvantage System Update software from lenovo site and since then I can't update my system. When I clcik update now it starts the process but it gives a stupid error "An error occured while downloading packages" after completing 10% every time. There's no problem in the internet connection. The system was bought while i was in USA and then I brought it back to India with me. Please let me know what is the issue and how can i resolve it.  

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Hello,I did preinstal my system on X61, and after that I cant update the system. When I try to update, there is coming this message :" An errorr occurred while gathering user information"Where is the problem with updating the system?Thank you,Marin, Bulgaria, Europe

Answer:problem with ThinkVantage update the system

Hi lz1mak, welcome to the Lenovo User Community! Changes are underway with ThinkVantage System Update, and they are being discussed here.

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I had started the System Update utility this morning.  It stated that it needed to be updated.  It proceeded, threw up a dialog box stating that it had completed successfully...and then it disappeared.  I cannot find it in the start menu, nor can Thinkvantage Tools find it.  I have looked in the Program Files folders, and even in the Windows Programs and Features catalog.  It's gone.No problem, I said, I'll just re-install the old System Update.  Well, when I did that, the same thing happened.  Completed succesfully, but there is no trace of it anywhere. What's going on here? I have a X1 Carbon, 4th gen. running Windows 7.

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Hi All, Is it possible to use ThinkVantage System Update for selected installations only? I need to locate a driver that causes some errors in my applications and was thinking about the easiest way of doing that. Does ThinkVantage System update ALL drivers/application or I can select what I want? Thanks













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Answer:W520 and ThinkVantage System Update

You can select what you want.  It will present a list that you can check/uncheck individually.
 
Z.

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I get "Error 75 received from the Package Index Server. Please contact the Support Center" every time during second step in searching for updates. The first step "Searching for agent updates" passes OK. The second step "Downloading package information: Lenovo Help Center (1 of 1)" fails with the error pointed above. ThinkVantage System Update version installed is latest - "Version: 3.14.0008, Build date 2008-5-15" 

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Hi, I need to re-install the ThinkVantage System Update. I wasn't able to find it at the lenovo support & download page. Can somebody please post me the link to the page where I can download it? System: SL500, Windows Vista Business (32-Bit), SP1 installed Thanks! Pete













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Answer:Where can I download ThinkVantage System Update

C:\SWTOOLS\APPS\tvsu





Lenovo ThinkPad T440s (i5-4300U, 4GB, Intel HD 4400, 256GB SSD, WWAN)Lenovo Blog CZ

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Error Message:Errorr during collect Userinformation?? thanks of any help  

Answer:ThinkVantage System Update is not running

See http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&thread.id=511

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I did a clean install of Windows 8.1 on my Helix and now TVSU won't run.  I get an error when downloading package information: Lenovo Help Center (1 of 1) "An error occured when downloading packages" Did a couple of searches and it lead me to Firewall issues.  I disabled the firewall but it's still not working. Any one else having issues with this? 

Answer:Helix Thinkvantage System Update

Hello. Check the user.config file underC:\Users\YourUserName\AppData\Local\Tvsukernel\Tvsukernel.exe_Url_o3pckra4sglbcagdyun3qcwyge2ojtdq\5.3.0.4\as it might have been overwritten with blank spaces.The contents of the file should be like: <?xml version="1.0" encoding="utf-8"?><configuration>    <configSections>        <sectionGroup name="userSettings" type="System.Configuration.UserSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" >            <section name="Tvsukernel.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" allowExeDefinition="MachineToLocalUser" requirePermission="false" />        </sectionGroup>    </configSections>    <userSettings>        <Tvsukernel.Properties.Settings>            <setting name="MainWndWidth" serializeAs="String">                <value>785</value>            </setting>            <set... Read more

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I'd like to be up-to-date for the various drivers and Lenovo software updates for my Flex 15. I'm aware that for most models of Lenovo computers, the ThinkVantage System Update exists for this purpose. However, the Flex 15 is not listed as one of the supported models, even though the Yoga is. Is there a Flex-compatible version of this software? If so, where can I find it? If not, when will it be released? Thanks in advance! 

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HiDoes anyone know if the ThinkVantage System Update tool works on the G710, I installed it but I get the error "There are no applicable packages found for your system" when I look at the systems supported the G710, I used it before in a couple of other IBM/Lenovo and was a great tool for updating drivers, bios, software, etcOr is there an alternative software thet does the same thing?Thanks

Answer:G710 - ThinkVantage System Update - "There are no applicable packages found for your system"

Hi Nava,
 
Welcome to Lenovo Community Forums
 
I?m sorry to inform you that the ?Think Vantage System Update? tool is not compatible with G710 Laptop and no other software is available to download all the drivers at a time. But below is the link for the steps to download all the required drivers in one click:
 

How do I use "My Download List"?

Do post us back for further queries.
 
Best Regards

Shiva Kumar






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I have tried removing and reinstalling and same issue.
 
I am using Yoga 2 13 inch with windows 8.1
 
thanks
 

Link to picture
 
Moderator comment: Subject edited - model added for clarity and visibility. picture(s) converted to link(s) About Posting Pictures In The Forums
 
 













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Answer:[Yoga 2 13] ThinkVantage System Update - "There are no applicable packages found for your system"

Good day and welcome to the community.
 
ThinkVantage System Update is not supported on the Yoga line of laptops. Please see:
http://support.lenovo.com/us/en/downloads/migr-73695
for complete details.
 
In order to remain up-to-date with your machine's drivers, you may wish to visit your support pages regularly:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-2-13-notebook-lenovo
 
Regards.

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Recently when run System udpate on several machines and each time I do it comes back and says there are no updates despite I can see updates when I go to the driver matrix.  This is on several typs of machines involved including a W520 and W530 and others Please help me find a solution  

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When running TVSU, I am getting a system notification of "There are no applicable packages found for your system" Installed Version : 5.03.0008 Could you please help. Thank you in advance.

Answer:ThinkVantage System Update - "There are no applicable packages found for your system"

need more info:
 
1.  What system, (e.g. ThinkPad T430),  
2.  what product number (http://support.lenovo.com/en_US/FindProductNumber.page)
3.  what OS?

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Plz help me~I have done clean installation of windows 7.I have installed fingerprints and power managers, but I wanted to just download system update.But when im installing system update, it says "there are no applicable packages found for your system"How can I fix this??  Also, I have couple other questions.Is it possible to change the graphic cards of the thinkpadw500? I can not play leage of legends with this graphic card.It says I do have ATI Mobility Radeon HD 3650 but there is yellow exclamation picture infront,and Mobile Intel(R) 45 Express Chipset Family.  To clean the fan, do I need to open the laptop completely?

Answer:ThinkVantage System Update - "There are no applicable packages found for your system"

The yellow exclamation means you need to install the driver for the mobility radeon. get the drivers direct from AMDs driver page. as for the system update, it just means that it didnt find anything that was out of data on your system,

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A brand new Q190 supplied with Windows 8.1 constantly pops up a message saying "ThinkVantage System Update Not Installed".  There is no such software listed under support for this model.  There is no explanation of this software anywhere on Lenovo's website, but the message is generated by Lenovo's installed system maintenanace software supplied on the system.A box labeled "fix it" is displayed, and shows only a message to visit Lenovo's website, which is useless.If there is no such software there should at least be a way to turn off these messages interfering with use of the computer.  No such option can be found. .

Answer:Lenovo ThinkVantage System Update Not Installed msg.

This is only a workaround but if you click on Options (top right) and then uncheck the Alerts for Software this particular alert will disappear.

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i am trying to update this T42 with the thinkvantage system update ver 3.14 and all i keep getting is 'system update server is temporarily unavailable' is there anyone willing to try an autoupdate and confirm or deny the server is working or not? then post results in here please? if its not the server, its my machine, i just need to know whats at fault thanks in advance for anyone willing to spend 5 seconds of their life helping me x





T42 - T21 - Tecra 8200 all xp









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Answer:can anybody please confirm THinkvantage system update is working or not right now?

I'm not near my Thinkpad but have you tried going to another site? It may be down for Sunday AM maintenance.

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Hello  All!After upgrade to SP2 my Vista Business X64, the ThinkVantage System Update says "An error occurred whille gathering user information" and can't update My system.Many thanks to all who can help me to resolve this problem.P.S. Excuse Me for My bad English......

Answer:R500 ThinkVantage System Update problem

Hello,Im having the same problem. Since Ive updated my Windows Vista Business 32-bit to SP2, Im getting also these error. Ive tried to reeinstall the ThinkVantage, but I still have the same Problem. I think that the ThinkVantage System Update dont work with the SP2. So, If you made a backup from your system before installing SP2, you should restore your system.I havent done this, so I hope someone help me to solve this problem.Cheers

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Ran thinkvantage system update and after completion, system went to reboot but will not boot.  DVD light flashes several times but nothing happens after that.  Any ideas?

Answer:a61 wont boot after thinkvantage system update

skershner,
 
When you ran TVSU, what updates were selected?  I would suspect that you might have received a BIOS update and that perhaps it glitched and hung the system?
 
You are saying you get no display at all on restart, even after completely powering off the system?
 
If that is the case, I'm guessing it was a BIOS flash that didn't work out.  Check the hardware maintenance manual for this system and see if there is a jumper on the board you can use to clear CMOS and recovery.  See this article on the support site.
 
Best regards,
 
Mark
 
 
 
 

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Hello to all,Recently I change my FRU because of known problem of freezing. From that time when I try to make system update, I receive Error 75 from Package Index Server. Anybody know why?

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T61pXP SP3 updatedOffice 2007 This ThinkVantage System Update continues to show up after I've successfully downloaded, installed and re-booted. Should I just make this an hidden update going forward so I don't continue to see it? How do I know if it's been successfully downloaded and installed? Any help is appreciated 8^>

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Hello everybody! I bought a new Lenov B50-70 laptop. I tried to update everything to the latest drivers, unfortunately system update does not find any packages.  I uninstalled the current version of System Update and installed the latest one from the Lenovo download site. I also executed a BIOS update and ran any open windows updates. Unfortunately it still does not work. .NET Framework 4.5.2 is also installed. I checked the log files of System Update but I cannot find the root cause for the issue. The content of the log file can be found below (trimmed): Can you please help me with this problem? Best RegardsMarkus [Lenovo System Update build: 2015-03-27 5.06.0034]
Info
bei Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info
bei Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of [email protected]
Info
bei Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: DE
The default language is: DE
The OS language is: DE
The language loaded type is: OS
Severe
bei Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.34209

...
...

Info
bei Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info
bei Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Severe
bei Tvsu.FileDownloader.HttpsDownload.Init(F... Read more

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 I have a Lenovo thinkpad E40 laptop, the mode number is 0578-CTO. About a week ago I tried to installed some driver from lenovo official website, afterward it started to have a boot-up issue--for ~90% chance, the laptop froze at the first screen which displays the big logo "Thinkpad" . It never get beyond this point to the operation system. I installed several drivers but I think it must due to the "ThinkVantage System Update 4.03" since it's the only one has something to do with BIOS, and I never had this problem before. For about 10% chance the laptop was able to get beyond the frozen screen, boot Windows and everything works just fine, all programs, all my files are all functioning appropriately like the laptop has no problem at all. The situation becomes worse and worse with time, and it finally doesn't boot at all today. (After more than 10 hours of trying, finally I got it turned on and I'm not turning it off again) I called Lenovo custome service and they said I need to replace my whole motherboard and it cost at least $575 which is almost the price of this laptop. I think it must be a software issue--the update screwed BIOS somehow. I don't know why thinkcentre post such a software making people incautiously update their BIOS and screw it up. I even want to buy a BIOS chip and replace it myself. So, is their any solution to it? The simplest one I can think of it to install a old-version system update to change my BIOS setting back, but I cann... Read more

Answer:BIOS is screwed by ThinkVantage System Update 4.03

Have you tried reverting back to an earlier restore point?  Here are the steps to do that if you need them:
 
http://windows.microsoft.com/en-US/windows7/Restore-system-files-and-settings
 
Let me know if this helps.





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At the end of my thinkvantage system update, it showed me "Exception not expected was encountered!". And now my thinkvantage do not work anymore. How can I do to fix it (make my thinkvantage work)? Does anybody know? Thanks indeed!My laptop is X200.  ---------------------michmax

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Hi, I've got a T61, 7662-CTO, running Windows XP sp3. I recently ran the Thinkvantage system update, which attempted to update some of the thinkvantage drivers, including the power scheme manager. After the download, Window's Data Execution Prevention started to interfere with the install.  I downloaded the updated driver manually, turned off DEP, and installed manually. Since then, all my ThinkVantage functionality has started to act up.- Power Schemes don't work- None of the Fn + F# keys seem to work, except Fn + F4- the blue thinkvantage button stopped workingIf I start the ThinkVantage programs from the start menu, then some of the programs work okay (but not power schemes) Am I the only one facing these issues?  Any advice would be helpful. -Q

Answer:Latest thinkvantage system update causing many problems...

After calling Warrany Support (woo hooooo), I found that the hotkeys driver needed to be reloaded.  That fixed the Fn+F# key issues, but my power manager is as messed up as it was (even after reinstalling the driver). As a matter of fact, the Power Manager issue persists only on my admin account.  My sibbling's account doesn't seem to have any problems with it.  The problem was that the power profiles were not being activated when selected, and some of the profiles were removed (like Power Source Optimized, Maximum Battery Life, etc...).  

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Simple enough question: Will System Update pull down everything I need for my T510 or am I better off manually downloading individual pieces from Driver + Downloads?

Answer:ThinkVantage System Update with ThinkPad T410/T510

Last i checked, you'll be better off doing it manually.  As per a discussion I've been having in the other forum, there may have been an error in the updater:http://forums.lenovo.com/t5/ThinkVantage-Technologies/Why-isn-t-Update-Manager-finding-my-updates/td... That may have been fixed by now.

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Hi All!I have a ThinkPad T61 that I LOVE so much more than my old Dell D620. I'm actually switching our company over to ThinkPads from Dell.I have set it up dual boot, running Windows XP SP 2 and Vista Business x64. Both have been running great, and I have installed all the ThinkVantage tools. I even got the SATA to run in AHCI mode, which was the trickiest thing so far...until...I ran System Update on Sunday in Windows XP. Since then, my sound has disappeared. I got all kinds of errors from SoundMax, saying the device wasn't found. When I try to reinstall SoundMax, I get the dreaded "The audio driver files do not support your computer hardware". I have uninstalled and reinstalled the "Universal Audio Architecture (UAA) High Definition Audio class driver (Q888111)" driver and rebooted each time over and over again. I've removed and let Windows re-find the Bluetooth Audio drivers. I have no exclaimation points for any drivers, and no listing for any SoundMax drivers. I cannot get XP to recognize the audio on the machine any longer. There is no listing in the BIOS for audio.The real kicker is that the audio works perfectly fine in Vista, so I know it's not a hardware issue.I've tried suggestions from the following articles, to no avail:http://forum.notebookreview.com/archive/index.php/t-136471.htmlhttp://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=283http://forum.notebookreview.com/showthread.php?t=136351&page=5http://support.microsoft.com/... Read more

Answer:SoundMax drivers just disappear in XP after last ThinkVantage System Update

Hello, According to this page on ThinkWiki, the Lenovo ThinkPad T61 uses the Analog Devices AD1984 HD Audio Codec controller, which implements a "SoundMAX Digital Audio System" when combined with the appropriate drivers and software.  According to this FAQ, Microsoft Windows XP is supported. A search of Lenovo's web site found this page containing audio device drivers for ThinkPad T61s running Microsoft Windows XP and 2000.  Perhaps installing them will restor your ThinkPad T61's sound. Regards, Aryeh Goretsky  

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As in the title ... does the TVSU function correctly with IdeaCentre desktops?  I recently pruchased a K330 7727-3GU and receive a "no applicable packages" message before System Update finishes it's search. If System Update does not work with IdeaCentre hardware then do we have to manuually download drivers and sw updates?

Answer:Does ThinkVantage System Update work with IdeaCentre desktops?

Hi dcreich,
 
Idea systems and Think systems are two different systems with 2 different software packages.
 
TVSU won't work with Idea systems.  Yes, you manually update drivers and packages.
 
TVSU is usually a little behind anyway with current updates.  Updated drivers get posted to the driver page first, then they go into TVSU.
 
Idea systems have their own versions of power management, internet access management,  and security suite.
Start, all programs, under Lenovo, you'll find the applicable utilities for the Idea systems.
 
Think systems have them under Thinkvantage.
 
Dave

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Whenever I go to "Get New Updates", it stops at 15% and crashes and I am then forced to close the program. Anyone know a way around this? I can't get updates if this keeps happening.

Answer:Very annoying. ThinkVantage System Update Keeps Crashing... [x201]

It's either the system update program error or some other configs...maybe the downloading of the drivers have conflict. You can try either go into C:\Program Files (x86)\Lenovo\System Update\session and press delete most of the update folders into the trash can, leaving behind those folders with whole name. For example, remove 7xwb06ww etc which are normally the name of the updates/driver. DON'T empty the trash yet because if something is wrong you can restore the positions of those folders. Run update again and see if the error occurs. Alternatively, instead of updating lets say 5 drivers at once, choose only 1 driver and run the system update and see if it works. Maybe one of the other updates is conflicting with others  

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That... Lenovo ThinkVantage System Update 5.00 (systemupdate50-09-27-2012.exe) reports "No packages applicable to your system were found". Tough I did found several drivers in the support page for my system. It seems is not reporting... nothing. Any fix?  PS: The best thing is, S430 is one of the supposed "supported" W8 notebooks...





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Answer:Lenovo ThinkVantage System Update 5.00 + S430 + W8 not working

Same thing here. Any clue? L.

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I have a Thinkpad T43(2668F3G). I recently downloaded/installed a large chunk of updates which Thinkvantage Update showsas installed - - but then lists as new updates for this machine. How do I clear the system so that it flags only new updates?Thank you

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The machine is 6460-D6G, OS is Windows XP SP3 (fresh install.) When I try to install updates using ThinkVantage System update (a fresh version downloaded yesterday) it either hangs or bounces between 98% and 99% complete, no matter which package I select (tried BIOS update, Power Manager and others.) What do I do? Downloading and nstalling dozens of  packages manually doesnt' sound very appealing.

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Hello board!  First of all, I'd like to say thanks for reading my inquiry.  If anyone can help, it would be greatly appreciated! We have 7 T61 laptops and are preparing them for deployment - Office, Visio, Project and a subsequent Microsoft update.  However, after installing all critical and recommended updates in ThinkVantage system update, the computers can no longer log into the domain.  We have tried deleting them in Active Directory and rejoining the domain, and this works, but once we try to log onto the domain, a "[domain] cannot be located" error occurs. Is anyone aware of any software that was included in this update that may be causing this?  Thanks very much for any help! Chris...

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hi there i am new to the forum so i hope i have posted correctly and in the right area, i am having trouble with my laptop everytime i shut down or boot up my laptop there are the same constant updates that windowns is wanting to perform but they fail every time .
Security update for windows 7 code (KB2758857)
Update for windows 7 (KB2726535)
Security updates for windows 7 (KB2790113)
Windows 7 service pack 1 (KB976932)
Also it came up with an update error code of 80244022
Scripted diagnostics native host has stopped working
please help me i am a wizz on the internet but sadly not when it comes to the technical side

Answer:windows service pack 1,security update for windows 7 fail updates

Try System Restore to before the problem began. This might force Updates to install correctly this time.

If not work through these steps:
Windows Update - Reset - Windows 7 Forums
System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

If these don't help check the System File integrity: SFC /SCANNOW Command

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windows 7 professional had no trouble until 12/13/12 i think was the date
I have looked into many threads on this subject to no avail. nothing in the registry HKEY_local_machine/ components to remove. not the clock, tried microsoft fixit.



here is a copy of my MGA diagnostics file

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TKY6X-QRT82-7K6CH
Windows Product Key Hash: x82eg3fzrYc3BYQyKndw0qOX+7E=
Windows Product ID: 00371-221-1920097-86002
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {021534FC-B8F6-4CE2-9A59-D828EFDF6578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

Answer:windows update fail error 8000FFFF also showing windows not genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
If that one fails, try the earlier driver set -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412

9 more replies
Relevance 79.13%

z61p + vistaI never log on as admin - well allmost never - i cant get rid of my UNIX habits However, these days i HAVE TO, because a few months ago after a fantastic system update, i cant run system update anymore as a user with the Run As Admin option.How can this happen ? What on EARTH could be the difference between running as Admin and running as user, requesting admin rights ? *SIGH* So since then i spend my time switching user to admin.. nice run lenovo, keep the good things up. And PLEASE can anyone tell me, why System Update needs to get package information about and only about Help Center evey single time i wish to update ? Does anyone has the same question ???(when i start the update process it says something like downloading package information 1of1: lenovo help center...  for 2 months now.. lol)





I recommend reading http://www.suyogdeshpande.net/blog/2006/12/15/lenovo-3000-n100-review/and watching http://www.youtube.com/watch?v=qCr9oKZVWtMDONT BUY LENOVO !

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Relevance 79.13%

T450s - Windows 10 / 64 bit.System update (latest version 5.07.0013).Fails to download packages.Uninstalled and reinstalled.The program shows up as "32-bit" in the Control Panel.Any ideas ?

Answer:Thinkvantage System Update - An error occurred while downloading packages

Can you please be more specific about what the problem is?  A screenshot would help.
Also, please zip up the "logs" folder in "C:\programdata\lenovo\]systemupdate" and provide it.  Either attach it here or else put it on onedrive/dropbox/etc and share a link.  Thanks!

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Relevance 79.13%

Can someone get this to work it sounds like a really helpful app to ease driver updates. Z500 - win8.1 Or is it built only for thinkpad line? TVSU v5.0+

Answer:ThinkVantage System Update - "... no applicable packages found ..." - Z500

Yeh, 
 
It would be nice if it worked for all models, but it's only for Think products.
 
Regards,
Dave

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Relevance 79.13%

Hello, this is my first post.  I just reinstalled Windows XP Pro SP3 on my R51 after the OS bugged out on me.  I redownloaded and reinstalled all the drivers from Lenovo's web site, and then installed the most recent version of System Update.  After starting up SU it stalls at around 17% when it attempts to download "Lenovo Help Centre" and gives me an error message that I am out of disk space.  I find that hard to believe, since i still have 53GB of free space. - I have all my drivers installed and my computer is not detecting any unknown hardware.- i bought this R51 with the backup and restore partitons erased (since it was used), but SU was still working fine before I reinstalled Windows. This is what tvsu log spat out when it got the error: Severe 2008-07-16 , 12:54:50 at Tvsu.Engine.Task.Task.StartExecution() Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HttpsFileDownloaderProcessthe message from exception isInsufficient disk space Exception:  Message: Insufficient disk space  Type: Tvt.FileDownloader.NotEnoughDiskSpace     at Tvsu.Engine.Task.Task.Start()   at Tvsu.Engine.Task.Task.StartExecution() Info 2008-07-16 , 12:54:50 at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value) Message: Setting FAILED status. Info 2008-07-16 , 12:54:50 at Tvsu.Gui.GUIContr... Read more

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I deployed system update with SCCM 2012 r2, after applying windows image to new M93, system update flash for second and do not start. I did not have problems with 5.05 version.Now my newly deployed computers can't run System Update (everyone - Windows 7 or Windows 8.1).Is there any solution?

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Relevance 79.13%

I have an error message pop up every time when i connect to the internet, no matter using Wifi or HSDPA via Access Connect. This error message seems happen after i updated the "Intel wireless wifi for Windows Vista 32-bit" from ThinkVantage System Update.  The error message is:  ThinkVantage Access Connections Service GUI helper Module has stopped working when i click on "View problem details" I got the following: Problem signature:  Problem Event Name:    APPCRASH  Application Name:    SvcGuiHlpr.exe  Application Version:    5.0.2.0  Application Timestamp:    4899107c  Fault Module Name:    ACON.dll  Fault Module Version:    5.0.2.0  Fault Module Timestamp:    48a5bec3  Exception Code:    c0000005  Exception Offset:    00012e7e  OS Version:    6.0.6001.2.1.0.256.6  Locale ID:    3081  Additional Information 1:    1362  Additional Information 2:    084c57eb081a1993eb96e675a672f6dd  Additional Information 3:    834c  Additional Information 4:    01de19e25ac261b9b343ed3e30e9ce9fRead our privacy statement:  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409  Can anyone please help me? Thx

Answer:X61 (7676A11) Error on Access Connect after ThinkVantage System Update

I have try to un-install the Access Connect and then re-install. (Ver 5.02)But the error message still pop up each time when a connection start. Please some one help me. 

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Relevance 79.13%

Start System Updater and almost immediately  (at 3% progress) get:ThinkVantage System Update has encountered a problem and needs to close....and it just won't run. All I can do is hit close. I've removed it from the system, rebooted, cleaned the registry, rebooted,reinstalled, rebooted and it just continually does this.The system is totally up to date with Windows XP Pro SP3.ThinkPad T61pMod 6459Microsoft .NET Framewok 2.0  Ver: 2.1.21022 Any pointers? I'm about ready to drop-kick this thing for distance....  I did a search on it but nothing I saw seemed to fit what I'm seeing





Steve

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Hello, today I got my brand new T540p. Its was delivered without OS (Lenovo Campus). I downloaded the ethernet drivers  and the TV System Update on a usb flash drive with my old thinkpad. After installing Windows 8 Pro, i installed the ethernet drivers to connect to the internet. Then i started the TV System Update and let it install all critical and optional drivers.  After the all drivers have been installed the machine wants to reboot, but now i am in a reboot loop. Everytime it hangs in the screen "Windows Update 100%" and then I see the blue screen of death (Driver Power state failure) and the machine reboots again. Does anyone else have this problem or is there a fix from lenovo? Thanks, Mat

Answer:T540p BSOD after installing driver with ThinkVantage System Update

After fresh install of win 8 I only updated drivers from windows update. Works fine so far. Upgraded to win 8.1 still no problem. Use nvidia, wifi, intel graphics driver from windows update. Windows could not install chipset drivers. So I downloaded the intel chipset drivers from lonovo. Install crashes with bsod and ending up in reboot loop. I assume it's a problem with the intel drivers from lenovo. At moment I install win 8 again and I will try to install the drivers from intel website.

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ThinkVantage Update is showing an update to the APS.  New version is 1.77.0.8, current version is 1.77.0.5.  When I install then restart it just says 'one update failed to install'.  How can I install this? [Edit] I uninstalled it then ran the update and it wouldn't download.  So I went the Lenovo driver download website and noticed that 1.77.0.5 is the current version for my computer, so maybe 1.77.0.8 doesn't exist?  I downloaded 1.77.0.5 and reinstalled that, 1.77.0.8 is still presented by the update program though.  Why is the Update program suggesting it then?  This isn't the first time I've have ThinkVantage Update present the wrong drivers.  http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W520-Can-t-install-updates-for-Intel-WiDi-or-W...

Answer:[W520] Thinkvantage Active Protection System update not installing

Hey biznatch,Thanks for reporting this.Checked in TVUR it is showing 1.77.0.8 but its only for 64bit and 1.77.05 for 32bit Win 7.Will escalate this to the team for their assistance.

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Hey all,

Windows is trying to do an update now for the past week or so and it keeps failing on me. When I shut the computer down it will install the new updates. When rebooting windows will start to initiate and fail, then revert changes and restart.

I'm not sure what update this is, there are 8 updates and it has just came out recently.

Is there a way to see what update this might be so that I can give you guys more info? And any quick tips to try get this working? It's a little annoying.

Thanks.

Answer:Windows Update Fail

what version of windows?

a quick and easy check is to look at the date/time/year on the pc and make sure it is correct, some updates will not work if you do not have the correct time. Also, if you have any malware/virus and or rootkit....updates will fail

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Relevance 79.13%

Does anyone get the following when trying to use Windows Update

We couldn't get online to download your updates. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.

have tried to search online, but no one lately has posted the same problem, this started 2 days after installment.

Answer:Windows Update fail

Did your upgrade of WIn10 activate??

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Relevance 79.13%

hi Guys.. trying to update my windows 8 laptop & keep getting the following error code.. " Windows Update error 0x80070003" ... Have gone to change pc settings and tried there as well ..
any clue on how to set up the update .. store does not show any update.. brand new laptop with windows activation done today..

Answer:Windows Update Fail

You may want to manually download / install the 8.1 update. That may take care of the problem.

7 more replies
Relevance 79.13%

I have had my device just over two weeks. Windows 10 is trying to update, over and over and over. It always fails and gives me an error code. Is this a problem caused by Windows (a quick web search shows a LOT of people are having this problem on a lot of devices) or is it the device? Should I just become an Apple person? Do they have this same nonsense where brand new devices cannot update? Do Apple devices actually run smoother or are they just as bad and even brand new Apple devices have problems?

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Anybody else having problems with "Security Update for Windows XP (KB913446)". Tried twice (once in safe mode) but it fails half-way through the download/install. Xp home sp2, all other updates installed, up-to-date antivirus, anti ad/spyware etc System in sig.
 

Answer:Windows update fail?

Install of that has failed on over 2 dozen computers here at work, all Pro SP2. Dunno.
 

8 more replies
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Hi there,

I'm trying to update my windows 8 to windows 8.1 on a HP Pavilion g7-2261sb.

However, after numerous trials, every time, the installation stops and says "failed to install. error code 0xc0000374".
EDIT: I checked again and it comes after the "collecting data" part.

I've ran the update checker (compatibility), and that gave no problems or errors.

What is the problem here, and how could I solve it?

Thanks a bunch in advance!

Martin

Answer:Fail to update to windows 8.1

Jus a hunch but it could be some background process that is interfering with your attempted update so I would suggest the following:

Disable all startup programs via task manager and try your update again. Also unplug any peripherals (including the printer) and test again.

Good luck.

2 more replies
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Hi allI had bought hp pavilion 2x1 detachable tablet/pc in US.After using it for few months I updated windows last month. While updating it said that there wasn't space to store previous version of Windows and asked me to choose a removable drive, since the memory of the pc is only 32gb. I had been using a 64gb sd card with it and chose it as the location for storing previous version. After a while I noticed that computer has restarted and the screen was showing "Restoring your previous version of Windows". I waited for a long time but it was the same. It keeps restarting and showing the same display.I'm a sailor and I have limited access to Internet onboard now.Please help me with this issue. Thanks in advance.

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