Computer Support Forum

Recovery Partition and F11 recovery option missing

Question: Recovery Partition and F11 recovery option missing

Hi All, I have reset by T430 from the USB recovery(Windows 8) which i have created earlier. My recovery was successful, but the recovery partion was missing in the notebook harddisk and F11 recovery option was missing in the startup menu after recovery.Please suggest me, how to restrore the recovery partion.

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Preferred Solution: Recovery Partition and F11 recovery option missing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Today I was investigating something in ThinkVantage Rescue & Recovery since one of my attempts to create a set of recovery discs had gone wrong - I created a Rescue Disc (boot disk) instead of a set of Recovery Disks. Basically, what I discovered is that according to this IBM page I am supposed to see two options when clicking "Create Recovery Media" in the ThinkVantage start menu group: (1) Rescue Media and (2) Recovery Discs. In the event that a set of Recovery Discs (option 2) has already been created, this option will become gray and can't be selected, however it will still be visible, displaying the text that you've already created a set of Recovery Discs and that your license doesn't allow you to make any more. The strange thing here is that I don't at all have option 2: Recovery Discs, whether active or inactive (gray)! Please find attached the three relevant screenshots: the last one is of my computer (and is in Dutch but shows you that I have only option 1 to select), the bottom two are from the link I provided above and show the distinction between having option 2 active or inactive (gray text). Does anyone know what is going on here? And will this entitle me to a complimentary (in effect, free) set of Resovery Disks from IBM Support (taking into account my warranty has expired)?  I've got an R50p running Windows XP Pro (1832-W1D). [IMG][/IM... Read more

Answer:Missing option to create set of recovery discs in Rescue & Recovery

hello  pvanden welcome to the forums i see that you have not provided the country or the city in which you live pls read forum rules before posting  coming to your system recovery options if you have already created a recovery cd(not rescue media)it might be advisable for you to contact ibm support as soon as possible since you have a valid windows license you may get a set of product recovery cd's for a nominal fee

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Hi everyone,

I'm stuck in a pretty bad situation right now and I have no idea about how to help myself..So recently I've been wanting to 'reset' my Windows 8.1 laptop, & I just cannot because my recovery environment is missing..
First when I got this problem I thought there would be an easy-intermediate level fix like every other problem. (and I love fixing stuff.)

But this one doesn't look like an easy fix or I'm not even sure If there is a fix. So the big mistake I did was, I deleted my "System Recovery Partition".

I have searched everywhere possible and I'm not getting a fix.. I would really appreciate IF YOU GUYS HELP ME!
and another problem is that I don't live in the USA or Canada.I've got a Dell Inspiron 15R 5521, 8GB RAM, intel i5 3317u.

and Dell provides Backup Media to only the people who live in the US and Canada. Please guys, I need a solution.

I have a separate Windows 8.1 Installation Disk, but what I'm scared about is If I install my Windows from the disk, my Dell features would be gone and I don't think I'd be able to have a proper Recovery Environment in the future because this Disk's installation files are nothing related to Dell. Its just a clean Windows installation disk I got from my friend a while ago. I've tried the repair my computer option from the disk and it does not help...

Thank you

Answer:Recovery Environment Missing -System Recovery Partition Deleted.

Hi ahmedrahamathulla,
Please private message us the system service tag and region you are located so that I can check the available options and assist you further. To send a private message, click on my name and send private message.

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HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.


I'm having problems with my Recovery Manager. A couple of days ago it was working fine. Yesterday when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out both my DVD and BD drives would open and a message pops up saying:

This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.

I did not create any such recovery discs. I don't know how this happened. When I looked in the "I'd like to take precautions" section of the Recovery Manager the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what it means.

I hope someone can tell me that my Recovery Partition is still there and I can restore it.


Answer:Recovery Manager missing Recovery Partition

Right click Computer > Manage > Disk Management and post a screenshot covering both top and bottom halves. Then we can tell you what you have and what you do not have.

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Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

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Is it possible to create a recovery partition or image on a PC, which could recover the PC using a Fn key during boot up ?

I have a PC with a recovery partition which is for vista, which is now obsolete now Imhave moved up to Windows 10 via Windows 7.... never want to recover to vista...

would love over to create my own recovery partition, where pressing e.g. Fn11 during startup invokes the recovery process.....maybe this is too difficult...there is a program called AOMEI OneKey Recovery which promises to do such, or so it looks...

Answer:create recovery partition with restore option with Fn key

Acronis True Image 2016 does this. You enable Startup Recovery Manager and you can hit F11 during the boot process to recover a disc image. Adds about 30 sec to boot process before it defaults to OS startup.

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Is it possible to create a recovery partition or image on a PC, which could recover the PC using a Fn key during boot up ?

I have a PC with a recovery partition which is for vista, which is now obsolete now Imhave moved up to Windows 10 via Windows 7.... never want to recover to vista...

would love over to create my own recovery partition, where pressing e.g. Fn11 during startup invokes the recovery process.....maybe this is too difficult...there is a program called AOMEI OneKey Recovery which promises to do such, or so it looks...

Answer:create recovery partition with restore option with Fn key

Acronis True Image 2016 does this. You enable Startup Recovery Manager and you can hit F11 during the boot process to recover a disc image. Adds about 30 sec to boot process before it defaults to OS startup.

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Hey guys my brother wants to recover his laptop his default and i have little experience with asus laptops. Fortunately it seems to have a recovery partition in it, the bad news is i dont know which option to pick out of the 3
Recover Windows to first partition only.
This option deletes only the first partition and allows you to keep other partitions, and to create a new system partition as drive "C".
Recover Windows to entire HD.
This option deletes all partitions from your hard disk drive and creates a new system partition as drive "C".
Recover Windows to entire HD with two partitions.
This option deletes all partitions from your hard drive and creates two new partitions "C" (25%) and "D" (75%).

Which option will let me restore to default and keep recovery partition?

Answer:Asus recovery partition which option to pick?

What partitions does he currently have?

Are his personal files (video, mp3s, pictures, etc) currently on C? Regardless, they should be backed up.

A picture of Windows Disk Management would help.

I wouldn't bother with the third choice unless he likes that 25/75 proportion. If he wants to delete all partitions and create 2 new ones, he can certainly do that manually after the recovery in any proportion he wants, not just 25/75.

It appears the last 2 choices will wipe the drive clean, which may not be what he wants---depending on his current partition setup.

The description you provided isn't exactly clear which would go back to factory default. My guess would be choice 1 as it is the only choice that does NOT say "deletes all partitions", which, if taken literally, would include deletion of the recovery partition.

You might want to contact Asus support, but that may be an exercise in frustration.

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This is in regards to an HP desktop running Vista Home SP2 64. I am attempting to fix what appears to be a severely corrupted OS/and or malware infection.

This individual does not have an AV program installed. The computer, while it does work - operates so unbelievably slow that the installation or running of most programs is not a possibility - installing an AV program does not seem to be a great option at this point.

I would like to attempt a system restore - get the system back to a point when it was running okay (2 months ago). And then install a AV and run a scan.

I cannot get Sys Restore to start. Not even from an F11 boot. The HP Recovery Partition does load, yet when I select the option for Sys Restore - it just hangs forever.

Can I make or buy a CD/DVD that will allow me to run System Restore from the CD/DVD? If so, does this CD/DVD have to be HP specific? Can I do this from a retail, non HP Vista DVD?

Thank you.

Answer:Solved: HP Recovery Partition FAIL - next option?

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Hi Everyone,

I was trying to get any feedback from Dell Support website but so far no answer.
I got stuck with the recovery of my laptop Dell XPS. It supposed to be super easy since I DO HAVE RECOVERY PARTITION, which i have never changed, including FACTORY.wim. When i run F8 and repair my computer there is no Option to go back to Factory stage. When I try to chose - "recover from early saved image" it does not see the factory.wim on my drive..
Is there sth that might cause a problem.. went tru lots of forum can't find solution.
please help.


I am happy to provide all the necessary information.
i do have dvd from dell but its not "Recovery disk" only windows installed on my computer...

Answer:Recovery Partition exist but no DATASAFE option possible_DELL XPS

Did you ever change the Operating System on the PC? If it was changed from the original, the Dell PC Restore (recovery partition) is no longer valid and the ONLY way to restore is to do a clean install from a disc.

Did you post on the Dell Community Forums? or some other Dell support site. The Dell Community Forums are where the best help is. It is mostly knowledgeable users helping users. Laptop - Dell Community

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Hi All

I have a Equium l40 14l that I've finally decided needs to be restored to " out of the box " status.

I can boot to the system recovery option page but the widely mentioned HDD recovery option has been replaced by Restoring the Complete Windows Operating System option.
When I select that all it does is tell me that if preinstalled files are damaged you can use the product recovery dvd-rom. All I can do is click OK and return to the previous screen.

I've run some partitioning software and the hidden partition shows up there. I didn't get a recovery disc with the machine as it had the hidden restore partition.

I didn't make a back up when I first booted the machine. I'm thinking now that it would have been a good idea but as I thought I had the hidden partition to rely on I didn't bother.

Any ideas if there's a way I can get the system recovery to show the option for HDD recovery?

Thanks in advance Tom

Answer:Re: Equium L40-14l - System recovery option missing

Guess what I found?

A product recovery disc. I've re-installed and am now in the process of removing all the junk that comes with it.
Happy days :-)

Cheers Tom

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I have an Asus Eee Pc laptop running windows 7 and for some reason it started to run very very slow so I thought I would put it back to factory condition and ran the recovery option (F9). When this had finished I ended up with the error message "Bootmgr missing", Ctrl-Alt-Del to continue.

As I had access to an identical machine I created a System Repair CD and ran the startup repair option. It doesn't find an operating system however but when the menu appears I ran the startup option 3 times as mentioned in another thread. The error still occurs.

Details of the startup repair failure shows bootmgr.exe missing and problem event as StartupRepairOffline

I tried bootrec.exe /fixboot and /fixmbr and then ran startup repair 3 times again, but still no luck.

I've tried Diskpart and it shows 4 partitions, 1 - 100Gb, 2 - 15Gb, 3 - 183Gb and 4 - 16mb. I've made partition 1 active and then 2 active but still no joy.

I don't have a Win 7 installation DVD but the recovery partition seems to be there.

I am at a loss on what to do now so I've joined this forum hoping for some guidance.


Answer:Bootmgr missing after running recovery option

you need to run bootrec /fixmbr
then bootrec /fixboot

from a recovery disk . I am sure you can download a win 7 recovery disk somewhere.

How to get a Windows 7 Recovery Disk?
In order to create such a disc you need a healthy Windows 7 PC… I assume this is not the case right // now so I created these disks for you to use:

Download a Windows 7 recovery disc(32 bit version)
Download a Windows 7 recovery disc (64bit version)

Windows 7 Recovery Disk | Boot from CD

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I had noticed some things has changed with Bitlocker on Win8.1 Pro.
First, under the recovery options, there is no option to Saving the recovery key to a USB, and only shows Save to File or to a MS Account.

Anyways, I plugged in my USB flash stick and saved the recovery key TXT file to on that USB. I rebooted, and after the reboot, it started to encrypt.

Second, I am seeing the Bitlockered OS drive not taking up most of the space like I had seen under Win7.
I even selected to Encrypt the ENTIRE drive and not the Used Space.

Please see images.

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This doesn't seem right.. I used Thinkvantage tools to make recovery discs.  Also in this tool was the option to recover the space of the recovery partition and add it to the overall C-drive space.  Unfortunately, now that I've made (and boot-tested) the recovery discs, I can't get back into the recovery disc tool to make use of the partition.  Is there any other way to run the recovery partition removal tool, or will I have to do it manually?  


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Answer:Option to delete recovery partition is lost after recover discs are made.

what os are you using in win. 7 you can do it with disk management

_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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So, I just finished building my brand new rig on 7/12 and of course 4 days later managed to mess things up somehow.

I have a 2 drive setup.

C:A Samsung SSD with my Windows 7 64bit Pro operating system. This was my boot drive.

F:A 2TB Seagate that I was using for all my storage needs.

Now, I haven't used Windows in a while so I consider myself a newbie. Just yesterday I wiped my Seagate in an attempt to extend my C drive into it. Only to stupidly realize as soon as I had done it, that you can't extend one physical drive into a separate physical drive. I believe this is the source of whatever problems I'm facing now. Maybe I set my boot drive to dynamic at some point. Or screwed up something on my C drive within Disk Management.

I used my computer after all this. I restarted it last night and it was fine. Then I left it on for the night to download something and went to bed. Came back in the morning, used it for a little while, then I had to restart it for a installation. A trusted program, I know this program has nothing to do with the problem. So i restart it and suddenly rather than seeing my boot screen, I see BOOTMGR is Missing. Press CTRL+ALT+DELETE To Restart.

Now I can't start my computer, I go into BIOS and see my SSD and HDD.

I have tried using System Recovery from the windows disk and got the following message "System Recovery Option is not compatible with the version of windows you are trying to repair. I'm using the exact same... Read more

Answer:BOOTMGR is Missing and I can't access System Recovery Option

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Hi folks,

I have a new Satlellite A200 and it will not boot up. Tried running recovery CDs but no joy.
Could someone please tell me, if I selected

'Erase Hard Disk' then 'Delete all data and partitions from the hard disk'

would this also delete the computer's internal recovery partition?

I have the recovery CDs but as I said, they don't work and I was wondering if clearing the HDD completely then running the recovery from the HDD recovery partition would help.

Sorry if this is a basic question for you guys! I've read through hundreds of threads, but can't find a definitive answer.

Thanks in advance,

Answer:Satellite A200 - Does 'Erase hard disk' option remove recovery partition?

> 'Erase Hard Disk' then 'Delete all data and partitions from the hard disk'
>would this also delete the computer's internal recovery partition?

If you mean the hidden Vista WinRE partition then; YES

But don?t worry buddy; The Toshiba Vista recovery CD would format the whole HDD and would erase all partitions but it creates the hidden Vista WinRE partition again on the HDD.


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Hello to Lenovo support(and community)! My laptop: Lenovo G560 (I have noticed some variable specification) I have bought G560 and it came with around 500GB hard disk;partition C: 420-430GB which is for application software, operating system, and user documents.partition D: 30GB for OneKey system reocvery and needed files, perhaps for factory restore.and two more partitions but they are invisible and only found them by running disk management. Now the problem is that I have my files(documents), app software and operating system on the same partition and I want to have only the operating system on C and have app and documents on another partition OR have a new 200-300GB(taken from C) for backups partition.**I know it is not recommended to have backups on the same hard disk, but this is a temporary solution. How can I shrink C to have unallocated space and use it to create a new partition(or more) without corrupting the D OneKey Recovery partition?   Thanks for supporting your customers!!!  

Answer:OneKey System, Recovery partition, need repartition. Will it corrupt recovery partition?

Hello OLL98, welcome to Lenovo forums!
You canīt use Onekey Recovery anymore if you change the partitions.
So please create your recovery media before, messing up with the partitions. My 2 cents.

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Hi, I recently reformatted my T430s back to factory default successfully (Win7 64-bit Home Premium edition).And I should have stopped there. But I decided to "upgrade" to Win7 64-bit Professional using a retail disc I bought previously . So, I put the DVD in into the drive and allowed the machine to do its thing. 1/2hr later, it loaded Win7 Professional but to my surprise, completely wiped the existing content (Q drive partition and the hidden "SYSTEM DRIVE" were still intact. It just completely reformatted by C partition to "Windows7_OS"). It failed to reload the Lenovo suite of tools (as per the factory default I had noticed earlier). Further, what the installation had done had actually installed a very scaled-down version of Win7 Professional, WITHOUT any Lenovo drivers like Network Adpater, Wireless, Intel chipset  or Think tools etc.... I figured I should re-load these via SWTOOLS directory, which I managed to do. I reinstalled Rescue and Recovery 4.52, which re-enabled the "F11" key on start up (as I was not able to access it before this point). The problem now is that I am wanting to restore the system to factory default as I had bought it, instead of having a "constrained" version of Win7 Professional, BUT can't seem to see the option "Lenovo Product Recovery" in the Windows/System Recovery Enviornment. (its usually the last option in the dialog box after Command Prompt). I've read around these... Read more

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Hi, I have a just purchased the ThinkPad E550. I want to create recovery disks for the system. I have already upgraded the laptop to Windows 10 (system came with Windows 7). There is no OneKey Recovery icon that I can find, and I understand that this may not be available for anythign above Windows 7. How do I create the recovery disks? Thanks

Answer:How to create recovery disks for ThinkPad E550 with Windows 10 and no OneKey Recovery option

Hi srm17,
Welcome to Lenovo Community.
Does this help?

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Hi All, I am prepping a new Lenovo Yoga 13 for a user.  I want to create recovery DVD(s) for the new system with the OneKey Recovery software.  When I open the application there is no option to create media.  There are only a backup option and a restore option.  I called tech support and they advised if I attach a DVD drive the option to create media will appear.  I did this but no luck.....  I am attaching first a picture of what I see when I open One Key Recovery And secondly to show that I do have a usb DVD connected here is a picture of the DVD attached with a blank DVD inside it.  I have downloaded the lastest update to the One Key Utility and am running version:  Can anyone give any insight as to why the create recovery media isn't there for me?.....


Go to Solution.

Answer:Yoga 13 doesn't have an option to create recovery media in onekey recovery

I found the answer to my own question.  Essentially in version 8 there is no way to create recovery media with this utility.  I came across the following link which I am going to try:

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Durring my installation  of a SSD and the cloning of it, I lost the windows recovery partition along with the ability to boot into F11 or create a recovery drive (USB) Is there a way to reinstall the recovery partition in the new SSD?OUCH!!

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Ok so:

I reinstalled my win 7 from a reinitialization disk BUT Dell datasafe Local Backup says its gone but when i go into Computer management its there.

I would like to make recovery disks using Dell DataSafe Local Backup but I can't because it doesn't think its there.


Answer:Missing recovery partition

How are you accessing Dell Data Safe if you clean reinstalled using the Dell Reinstallation DVD? Did you reinstall it? That may not be enough to relink to the Recovery partition to make the Recovery disks or even run Recovery. Try now to run Dell Factory Recovery from boot to see if it cues up: Dell Restoring Your Computer?s Software to the Factory Settings

If Recovery will run from boot then you can run it to make the Recovery disks, decide if you want to keep the factory install or Clean Reinstall again using these steps to get a perfect Clean Reinstall - Factory OEM Windows 7

If not you can try to re-link the hotkey to run Dell Recovery Partition - restoring F8 link.

Obviously you needed to make your Recovery disks before clean reinstalling but if you are happy with your reinstall and Recovery partition is useless now then you can recover its space into C using free Partition Wizard bootable CD to Resize C to the left after deleting Recovery. If you would like steps for doing this then post back a maximized Disk Mgmt drive map and listings screenshot instead of the small snip.

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I created a USB recovery media and then refresh my ThinkPad Yoga S1 again, but found the recovery partition on laptop SSD was not found.  I think I might have not select the option for "copy recovery partition".  Any solution to have the recovery partition back? 

Answer:Missing recovery partition

Look for Partition Manager app that can recover lost partitions.

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Hey guys, im looking to do a factory reset from a recovery partition but win10 won't give me the option on default reset way.

I'm pretty sure windows "lost the link" (don't know the specific problem) to that partition after formatting the partition where it was installed and reinstalled it. The recovery partition still there, untouched, i can see it in the storage manager but i don't know how to start a recovery from that point.

My computer is an Asus K501uw laptop; it has a recovery tool which says recovery partiton is missing (same reason i've mentioned, installed win on a new partition and deleted the original).

I would appreciate some help to restore my laptop to factory status (drivers and stuff)

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Back to school for 4 children with laptops is a pain, I seem to be constantly wiping them and setting them up again.

Any ideas why the recovery disks of Vista don't display the TOSHIBA HDD Recovery option?

I made a USB drive and copied all the files from a backup of the Recvery Drive to it. The USB shows the TOSHIBA HDD Recovery option but asks for the disks and will not run the recovery from the USB itself. This is annoying but at least I can still use it to recover the machine.

I would like to either

solve the issue with the disks


get the USB to recover using it's own files instead of asking for the disks. Vista wasn't created with the option to recover from USB so this might be impossible.

Answer:Vista Recovery disks don't display TOSHIBA HDD Recovery option

The HDD recovery option will not appear in the Advanced boot menu if something has been changed or modified on the HDD and the ?flag? has been removed.
For example this may be the case if the partition has been changed, modified or if the HDD recovery files or folder has been modified, moved or deleted.

In case you want to recover the notebook back to factory settings, you have to use the recovery disk

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I'm a mainframe person with some windows experience, but I am an Ubuntu/Linux virgin.

I was aked by a relative to see if I could sort out a Toshiba NB100 11R with Ubuntu remix loaded. The touchpad was no longer working.

I assumed it was a driver problem, so found my way to the drivers. I couldn't get any further, it was password protected. The relatives didn't know the password or even that a password had been set.

As they had the recovery disk and I had an external dvd drive, I decided to do a full recovery.
The recovery failed.

When I tried to boot the NB100, I got a GRUB error 2.

I tried the recover disk again, this time I got error 20107, I can't find this documented anywhere.

I also managed to get a boot menu at one point, which gave me the option of booting Ubuntu, or recovering. I chose the recover option, this failed with "cannot open root device SDA2 or unknown block".

I downloaded Ubuntu 10.04 netbook edition and tried to boot the NB100, this failed with a multitude of read errors.

I re-booted with the Ubuntu 10.04 netbook, this time it worked. I chose the try Ubuntu option. Ubuntu loaded.

So that's where I am at the moment, I've managed to load Ubuntu running from the DVD drive. The NB100 hard drive seems to be ok. The touch pad is working. I can't recover from the dvd drive or the boot recovery option.

As I said I'm an Ubuntu virgin, I don't know what to do from here.

What I want to do is recover to factory cond... Read more

Answer:Unable to recover NB100 from recovery cd or boot recovery option.

Well.. It seems the recovery files related to Ubuntu in the "FileSystem" are damaged. And the GRUB loader is severely damaged as well. Error 20107 means that the recovery can no longer be initiated. That error happened to me before but when I tried to recover my database on MySQL. I don't know how is this related.

Anyway, since you can access the partitions from the Live CD, If I were you, you can get an External Hard Disk and backup all the data onto that Drive. And Install a new version of the Ubuntu Netbook Remix 10.04 that you've downloaded . You can Install it from the Favorites when you boot from the DVD by "Install Ubuntu Netbook Edition". When it comes to partitioning, Choose the option to Erase all the Hard disk. That will install a new system with new GRUB loader as well but Erasing all the data on the netbook hard drive. From this point you can start the recovery from the Recovery Disc. I know this is a long solution. But to be sure if the problem is from the recovery CD or the system itself.

But one question, Does your NB100 come with an Ubuntu Recovery Disk ? Toshiba notebooks always have problems with Linux Based OSes :S

If you need more help, I am here. I worked with Linux systems for about 2 years but not as much as Windows ofc.

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SP3 has been acting a bit funny lately and went to restore and it says the recover partition is missing. Anyone else run into that? Im pretty sure i never deleted it.

Answer:Windows 10 Recovery Partition missing

Windows 10 doesn't create a recovery partition after an upgrade or fresh install. What happens if you select reset your PC?

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hello i have a sony vaio with preinstalled win 7.i have upgarde s everal times to win 8 and also several times i restore , with vaio recovery soft or with F10 , to afctory s ettings.i try to make a clean isnatllation of win 8 .i do it three times.the last time when i try to restore to factory s ettings the F10 don't my disk manager i see the big recovery partition (14 GB) but can't restore anymore in factory settings.neither F10 or vaio recovery soft work.i think like another post i see, that the link to vaio recovery partition is missing!!can i do anything for that?i do not have and installation disk

Answer:vaio recovery partition is missing

Yes it will be erased if you have installed Windows 8. You are going to have to contact Sony to see if they even still have the Windows 7 discs avail. Most likely the answer will be no and you are stuck with either buying an OEM disc & key from or stuck with Windows 8.

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Hi there. Quite a complicated mess I'm in!
I am trying to fix a friend's Dell Inspiron 1555. It had the zbot virus and a few other nasties so my friend decided he'd try to wipe his hard drive by simply sending it all to the recycle bin! (idiot). He deleted a lot of system files as a result.
I decided it would be best to re install the system back to factory settings from the recovery partition, but when trying to do this on the Vista repair screen it came up with 'Other user' and wanted a password. After many attempts and phone calls to dell and pc world we came to the conclusion that the zbot had affected the password to the recovery partition.

So what I have done is wiped the C drive (operating system) from the hard drive by attaching it into my system and I left the dell recovery partition on there and made it the 'active' partition.

I tried to boot to this recovery partition, so I can then install the system, but the error 'bootmgr missing' appears and I can't get any further. I have used Super Grub to select the specific partition to boot to but I get the above error.

Anyone know how to boot from a recovery partition?!

Cheers, Ben!

edit. I should mention the system is Windows Vista, the laptop is around 14 months old.

Answer:Bootmgr missing in recovery partition

If it were bootable, it seems like SGD would have done it. Did you try the partition-boot option on that CD?

The only other option I know is to try the PLoP boot manager and select that partition. I have the iso's here:

If it still doesn't boot, it may be damaged. Removing the other partition may have altered the MBR beyond what you can now repair. The boot files were probably on that partition as well. It would have been better to just start recovery rather than trying to alter the other partition. As soon as you make any changes with partitioning tools, you damage what Dell used as a proprietary boot method.

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So I wanted to update to Windows 8.1, but I couldnt find the recovery partion. I was talking to Lenovo Support and was informed that none of the Helix's ship with a recovery partion. Anybody care to confirm? Sounds like an insane decision for a high end business machine to have no recovery parttition

Answer:Helix missing Recovery Partition

I think you were misinformed or misunderstood. There is a recovery partition. You can verify under Computer->Right Click->Manage->Storage\Disk Management You can start the recovery by pressing Enter (if I remember correctly) on boot. But... what has the recovery to do with Windows 8.1? It will be an update - like a service pack. Available tomorrow publicly. You don't need to reinstall Windows.

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I recently purchased a used HP DV8125nr laptop. It came with a bunch of junk on the c: drive, so I decided to do a complete reinstallation.

Following a search of HP's support site, I purchased the Documentation and Recovery Kit - R407270-001, which was listed under spare parts for my machine.

I deleted everything off of the C: drive and reformatted it as a single partition.

Starting with the Win XP MCE recovery disk, I installed the entire recovery kit.

It all works fine, EXCEPT I later found that I could not create a set of DVD Recovery disks as there was no D:HP_Recovery partition or files. I also discovered that alot of other things were missing from Start>Programs including:

'Application & Driver Recovery'
'Recovery Disk Creator'
'HP Backup & Recovery'

After a long and tiring net search I concluded that I had somehow missed the option during Win XP install to add a D: Partition.

I obtained partition software, created a 10 GB D:\ partition and named it 'HP_RECOVERY'.

To this point I have been totally unsuccessful in figuring out a way to recreate all HP_Recovery files, get access to all tools and the ability to create a recovery DVD set WITHOUT reinstalling XP and all my applications again.

Does anyone know if there is a way

Answer:Missing Recovery Partition following XP MCE(Pro) Reinstall

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I recovered my laptop using the "0" method and I changed the C partition size and I didnt know it was going to delete my other partitions.

Now I want to get back my D partition. Is that possible?

Answer:Missing Toshiba recovery partition

As far as I know something like this is not possible.
If you want to have old and original (factory settings) partitions structure including Toshiba recovery image you must install recovery image again.

I?m afraid using HDD recovery option it will not be possible anymore so only way to get it again is usage of recovery media (DVD or USB).

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I was given a laptop recently with the task of saving some files from the hard drive. The laptop won't boot, so I connected the drive to my computer via an eSATA dock. It shows up as RAW. When I run a partition repair tool, such as Partition Wizard, it correctly identifies the drive's capacity and amount of data. The drive is given a letter and shown that it is NTFS, however, when I try to access the drive from Explorer, I get the prompt to format it.

So, would something like Recuva work to access the files, or do I need something more "intense"?

Answer:Data Recovery from missing partition

Hi DeaconFrost,

Why not try TestDisk? It may be able to rewrite the partition table if it can find.
I have only run a mock trial here Regain a lost drive using Test Disk - An Illustrated Guide ( deleting the partition table from a working drive and then successfully rewriting it with TestDisk).

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Hi everyone I've recently bought new T410 type 2537-A11 with WIN7 PRO sticker beneath a battery. Surprisingly, when I first launch OS, it appeared WIn7, but Home Edition. Moreover, I can't find recovery partition on hard drive!! I have no recovery discs. Probably, the seller did a "switch" OS and deleted recovery partition. Of course, the seller made no response after I described the problem. What can I do with it? Do I have to live without recovery partition or call Lenovo Poland for help (can they manage recovery discs or sth else)? Thank you for any help

T420s type 4171-7FU


Go to Solution.

Answer:T410 - missing recovery partition

You have the COA, so call up lenovo to send you recovery disks.Since the OEM-Key/ SLIC-Table is also in the BIOS implemented, you shouldn't have any problems.

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Hi sorry for posting again but i need help please.

I posted on the 11th as well, but could someone please tell me if i will loose the option of restoring my laptop back to factory default when pressing F8 if i make the recovery DVD with the Toshiba software.

As i said before i can get into safe mode but cannot boot into my Vista.

I cannot use recovery discs as my laptop came with no discs at all??

So the only option seems to be is to restore it back to the factory default,

I'm posting again as i need help please......


Answer:Equium P300-16T: Will I lose the HDD recovery option using Recovery DVD?

Hi abbi

I can help you?
You should know that your Recovery disk would set the notebook back to factory settings.
This means that the whole HDD would be formatted and everything would be reinstalled.
The Recovery disk creates also the HDD recovery partition which allows you to recovery the notebook from the HDD.

You said you didn?t get any Recovery disks?
Well buddy, I think you didn?t read the user manual? there you would find a info that the recovery disk has to be created using the Toshiba Recovery Disk Creator software which is preinstalled on your notebook.

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Dear experts, Please help me on this as I have been seaching for a solution for about 4 hours now... Somehow my recovery partition is damaged, so I use the recovery disc which I created when I bought the computer.  I used the disc to start the computer, and after loading files and everything, in the Recovery Manager menu the "System Recovery" is greyed out.  Note that I haven't changed any hardware on the computer. Please help! Thank you!

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If I abandon my efforts to install the latest Windows 10 update, would it be a feasible and a good choice for me to command HP Recovery Manager to make the "Minimized Image Recovery" to the factory condition of OS (Windows 7 Home Edition) with drivers and select software?  I have used HP Recovery Mgr to backup my files on an external hard drive.  Next question: How do I restore those files to my computer?  Should the restoration be done in Windows 7 or after I install Windows 10 on my computer?

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This is something weird -- I think I may have mentioned when I first got this computer, they had to send it back because the BIOS and recovery partition were both passworded.

So a while ago, I found out the recovery partition is now empty. About 4 gigs, IIRC. And the rent-to-own place can't get a hold of a Vista CD for me.

So after the blue-screen incident, I'm a bit nervous, so what I'd like to do is to recreate my recovery partition, including:

-- latest hardware drivers
-- Windows Updates (would slipstream if neccessary)
-- Mozilla Firefox (I HATE IE!!!!)
-- Also a custom Vista theme which requires a hacked DLL :-o

But the problem is, I can't do a fresh install as I have no CD. And I have a whole bunch of programs and stuff installed now, so it would get rather messy even if I uninstalled everything.

Would expand the 4-gig hidden partition if required.

Also, I would need a free way to do it.

Any suggestions? Thanks

Answer:Recreating missing Vista recovery partition.

I think this is a lost cause, sadly. IMO your only option is to use Acronis (or something similar) to create a backup image of your system in its current state. Then every time you wanted to restore, you'd use this image. But if you have lots of software installed, games and whatnot, the image will be unnecesarily large. Personally, when I perform a clean install on my home PC, I install my 'core' software (Firefox, anti-malware, media codecs, Windows updates, MS Office, etc), then I use Acronis to build an image of this and it fits on a single DVD. Acronis will also built a boot disc, so in the event that you cannot access the hard drive, or it completely crashes and you need to install a new hard drive, you can boot to the disc, then restore from the image and everything is good to go. I know some MG members who keep 2 regular Acronis restore images on an external hard drive and they rotate it every 7 days or so. This way, they are never more 3-4 days behind in the even of catastrophic failure. That's too much work for me... I'm lazy, and I don't feel the need to back up 75gb of game software that I can simply reload from the factory discs. Enough of the rambling.... check out this article on how to create a bootable OS install disc from a pre-installed system. It's aimed at WinXP but may (or may not) be applicable to Vista. I built one for XP on my own a couple years ago, so I know it's possible, at least with XP....
Good Luck!

... Read more

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I had to change my ssd, and my okr partition is gone, is there a way to recover it?, i can't get the m-gpu drivers to work, Lenovo Ideapad U400 Windows 7 HomePremium 64 bit SP1

Answer:Lenovo u400 missing one recovery partition

KlyLoh,Welcome to Lenovo Forums !Thank you for posting your inquiry.If you have changed the normal hdd to an ssd. You need to have the recovery disk and try to do a clean install using it to re-create the recovery partition on the new ssd.You can call Lenovo Premium Support - 18552713878 option 2

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I have a 3000 V200 running Vista that I want to return to factory state. I can boot into Vista OK but can't boot into Resuce & recovery with the maintenance button. I get the dreaded  'BOOTMGR is missing' message. This after installing Windows 7 (which may not have been relevant).Initially, I couldn't get any response from the R&R partition and had an error when I tried to create recovery disks (I can't remember the actual words).  So I downloaded the latest version of R&R (v 4.2.1)  and used it to create a new CD & DVD and used them to rebuild and all seemed to go well. As I said above, I can boot into Vista but not into R&R. I found the item below on the Lenovo site here.  However, I  can't do the second (it's too late) and I have tried the first to no avail.Any suggestions as to what I can try next? Rgrds Peter SymptomStarting the computer and pressing the ThinkVantage, LenovoCare, or F11 button results in the error message "BOOTMGR is missing, Press CTRL+ALT+DEL to restart."In order to avoid upgrade incompatibilities, Rescue and Recovery disables the install modules used in a Factory Restore operating during the Rescue and Recovery upgrade process. If the computer is shipped with Windows Vista installed, and the user upgrades Rescue and Recovery, creates recovery discs for Factory Restore, and then restores from those recovery discs, an error message is displayed stating "BOOTMGR is missing, Press CTRL+ALT+D... Read more

Answer:BOOTMGR is missing - rescue & recovery partition

Well, I have solved my own problem. I downloaded the R&R package again and reinstalled it. After a reboot, eureka - I can boot into the R&R partition again.Hope this might help someone else!RgrdsPeter

Long time ThinkPad user: 770, 600, T40, X300, now X301 240gb SSD, 8 GB ram (love it! :-)) Windows 7 64 bit.

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I received a new Surface Book after returning a broken one. But I created an image of the original drive. I installed this new image on the new Surface and it works fine but I noticed that a drive partition is missing in Explorer but it shows up in the Disk Management.

1. Why the discrepancy?
2. Is the recovery partition what the refresh and restart options uses?
3. How do I know if the recovery partition is functional?


Answer:Missing Recovery Partition on Surface Book?

The recovery partition does not have a letter assigned and therefore won't appear in file explorer. This is by design to keep users from messing it up. This is normal and everything is fine.

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Hi Friends, In my Lenovo Thinkpad T410 (Windows 7 Professional 64-Bit) I could not see recovery partition, also I do not have recovery disks (DVD) set. Could anybody suggest me, how can I get the recovery disks image/DVDs? ThanksVamshi

Answer:Thinkpad T410 Recovery Partition Missing

Is the partition missing in both Windows Exlporer and Disk Management?
Is this machine new to you, or did someone else own it previously?  There's an option when burning recovery media to have the recovery partition deleted and added to C:  Perhaps someone already did this?  Or perhaps this was a clean install from  Microsoft medai?
If the partition is still actually there, you may be able to burn recovery media via Rescue and Recovey.
Failing that, you can order media from Lenovo support.

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Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7


Answer:Satellite L500 - recovery partition missing


If you didn?t create a recovery disk, then you will need to order the disk from here:


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I received a new Surface Book after returning a broken one. But I created an image of the original drive. I installed this new image on the new Surface and it works fine but I noticed that a drive partition is missing in Explorer but it shows up in the Disk Management.

1. Why the discrepancy?
2. Is the recovery partition what the refresh and restart options uses?
3. How do I know if the recovery partition is functional?


Answer:Missing Recovery Partition on Surface Book?

The recovery partition does not have a letter assigned and therefore won't appear in file explorer. This is by design to keep users from messing it up. This is normal and everything is fine.

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had a minor problem with file history before but knew how to fix it. but when I tried this time nothing happened. then I got a pop up that filled the screen with the message above. and my pc is acting funny, even my screen is acting up. now here is the screen shot. does this mean I will need to reset the pc from how it come in the box? I've got the cd that came with it, should work if no other way to fix this. it looks bad, but I hope it's not.

Answer:factory recovery partition corrupt or missing.

I had the same problem and gave up on Dell Backup & Recovery a while ago since it seems an unreliable program. I now use Macrium Reflect Free for backups. I found reinstalling Dell Backup created additional disk partitions which were a pain to sort out. See Dell Backup & Recovery Keeps Creating Partitions

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I have just purchased a T410 with Windows 7 professional and a 320 GB hard disk from a local dealer. But I have noticed there is no recovery partition on the drive and it does not include any recovery media as well.I want to make the backup of the my current system using ThinkVantage backup and recovery option. Can I still create a backup of my cruently intalled windows drive and programs. 

Answer:Using ThinkVantage with T410 missing recovery partition.

Hi and welcome to the forum!

What is 7 character product number of your T410? It looks like 2668-KHU and can be found on the back sticker.

Keep us informed.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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I had two of the same Windows 8.1 OS on my Y500 (Cloned from original to SSD). Then Last night I tried to 'refresh without affecting your files' option for my OS on the HDD so I have a fresh OS to go back to incase anything happend. then on the Lenovo screen it said that the E: drive was being refreshed as well so I freaked and turned off the computer. NOw I cant access either of the OS's. What should I do? I did do a back up right before and the back up files are still there in a partition I made in the HDD. I used a USB boot of Puppy LInux to see the files on my HDD but it would not let me transfer it to an External Hard Drive. I will Try to install a better linux and try to transfer the OKR files to another Drive. -how would I go about restoring the back up files if I were to get them on another drive? 


Go to Solution.

Answer:Can't Restore Y500 - Recovery partition missing.

Cloning will not make okr work. If you did not erase the partitions in the original hdd or have not done anything to it try installing it as the main drive and boot from it.

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I am helping my sister with her computer, so i do not know the history
of it. It is a laptop with Windows XP Home on it. She complained
that it was taking a long time to boot and that it was running really
slow. When I first looked at it, it would take about 10 - 15 minutes
to boot to windows. It would take a while on the screen that shows
the progress bar at the bottom and then it would take a while on the
screen that says Windows XP. I tried booting into safe mode to see if
that was any faster. It wasn't. It took just as long. During one of
the boots, it locked up or I assume it did because it didn't load for
over an hour. I hard reset it.

This time I got the following error <Windows root>\system32\hal.dll.
Please re-install a copy of the above file.
I rebooted the machine and got the error again. Then the second time
I rebooted, I got the same error but instead of hal.dll, it said
I have read the solutions to fix these problems using the windows
recovery console. I do not have an XP disk, so I can't do that.
The next time I rebooted, it booted into windows as it was before. It
took about 10 minutes, but it booted and the computer worked fine. It
is still slow. I opened the boot.ini file to see if it was
corrupted. I do not have the knowledge to tell, but I did notice that
it was booting off partition 2. This was odd to me because the
computer only has a C drive with the D: drive being the DVD drive. I
looked ... Read more

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When going to update using Dells data safe it says missing recovery partition. Is there anyway I can create it without losing any data/files already on laptop. Thanks guys

Answer:Dell Inspiron N5110 has missing recovery partition.

Well the problem is actually on Dell's part not yours and is rather easy to solve. Actually the recovery partiton is hidden so the old version of Data Safe is unable to detect it. Let's solve this problem niw:

1. Open MyComputer, Click on C: drive.
2. Open Program Files (x86)/Dell DataSafe Local Backup/Components/DSUpdate
3. Click DSUpdate (an .exe file shown as type "Application") (You must be connected to internet)

4. It will update from version 9.4.40 to 9.4.4x (where x > 0)

5. It did something with the partition.
6. It will tell you to "reboot". Restart the laptop.
7. Then launch Dell DataSafe Local Backup.
8. This new version will detect the partition and enable you to make recovery discs.
9. You will need two DVD's and it will take approx one hour to create the recovery discs.
Hope this helps !

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I'm about to give my old Samsung laptop to a friend of mine, but I would like to restore it to factory condition before doing so. I saw I've accidentally removed the recovery partition when I formatted the drive the first time. I do however have a backup of the files that were on the recovery partition. As a result of the missing partition, I can no longer use F4 to boot to recovery.

Is there a way to restore such functionality? I've tried creating a new partition and moving the files to it, but I imagine it has to be a specific size and have some specific properties such as bootable etc. so the PC can recognize it as the recovery partition. Is there any tool by Samsung that allows me to restore the default partitioning? If anyone here has a samsung PC, would they be willing to share the information about their partitions, such as the flags that are set, specifically for the recovery partition.

This thread here made mention of such a tool, but it was never posted and I couldn't find it:

The hard drive is 500GB in size, and the type of Laptop is a Samsung R530-JT02.

Thanks in advance.

Answer:Samsung Recovery Partition missing, boot to F4 not working

You don't have DVD's for recovery? I guess that function (F4) is embedded in BIOS. Maybe how you format the partition is important. Tried FAT32/NTFS? Or set it Active Partition - Mark as Active

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Hi all

I have an i7 ASUS Ultrabook (HDD is 2xssd in raid0, UEFI, GPT partitions.) which is great but have an issue where wifi profiles don't retain and i'm not too concerned about retaining the data on the ultrabook so after attempting to fix the wifi profiles not saving (Have been through the driver scenario, folder permissions, sfc, etc and no joy) i'm just going to do a clean install from the recovery partition.
I started by trying the recovery methods 8 has built in, refresh the files, but fails without an error and makes no changes. Attempted to do a full restore via 8 recovery also but fails with no error also and then I realized I was actually missing the OEM options (F9 during boot doesn't allow for EMS boot to begin recovery from recovery partition like expected, just boots into normal recovery)
After installing windows 8.1 it no longer allows me to do an OEM recovery via Windows 8.1's built in recovery methods so I created a recovery USB from the recovery partition using the windows 8 tool since the AI Recovery Burner doesn't recognize the partition, the USB recovery creation did recognize the partition and allow me to create the USB recovery drive from this successfully.
When running the USB recovery, the recovery fails with "Required drive partition is missing"
I think this is because the recovery partition is actually a windows 8 partition, not 8.1, and will not work.
Seems like a lot of effort but I want to retain the OEM key and softw... Read more

Answer:Unable to perform recovery - Required partition is missing

Believe i've worked out the cause although not sure how to resolve

I noticed that reagentc would not start, resulting in error 3, I assigned the two hidden recovery partitions, one with winre, and one with the recoveryimage, drive letters and then the service would start. Although when the system is restarted or shut down the drives lose their letters.

When the drives have letters recovery does attempt to begin, but once restarted into RE, since the drive letters go again it falls over and starts RE as if it has been user invoked

I suppose at this stage I need to know how to make these letter assignments permanent until I can complete the recovery

I still cannot recover from recovery media due to the partition missing (suspect reason is above) and the windows is locked error (even with secure boot disabled and bcdedit rebuilt etc)

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I get this message.   Will this prevent me from upgrading to Windows 10.  I think when Dell had to reload windows 8.1 on my new computer that they might have left it out.

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i tried to burn a Factory Recovery DVD using Onekey Recovery tool. i chose Create Recovery disk, selected Factory Default recovery disk and got to the burning options. The disks were successfully burnt. I tried to burn one more set for safety but I get the following error message. The program cannot find the service partition. This function is currently unavailable. Is there any solution for the problem?


Go to Solution.

Answer:Y550 Lenovo recovery hidden partition visible and One Key recovery doesnt work

restart your computer and try again or copying the disks using nero may help.there are ways to activate hidden partition but not suggested.

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Hi everyone,

I recently purchased a Dell Windows RT tablet from someone. It had the problem of not starting anymore. I managed to get my hands on a Windows RT 8.0 Recovery USB Image for this type of tablet. I used a Imaging tool to install this image on a USB drive.
I booted with this and I could access the Advanced recovery options. I started the Command Prompt and launched Diskpart. I saw all of the partitions where gone. So I used Diskpart to re-install all of the partitions using the Microsoft standard.
It looks like this:

convert gpt
create partition primary size=450
set id=DE94BBA4-06D1-4D40-A16A-BFD50179D6AC
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Windows RE tools"
assign letter=T
create partition efi size=200
format quick fs=fat32 label="System"
assign letter=S
create partition msr size=128
create partition primary
shrink minimum=4200
gpt attributes=0x0000000000000000
format quick fs=ntfs label="Windows"
assign letter=W
create partition primary
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Recovery image"
assign letter=R

All went well. After recreating the partitions, I used DISM to deploy the *.wim image on the USB drive to the Windows partition and installed the bootloader afterwards. The tablet was fixed after this :) I installed Windows RT 8.0 and updated to Windows
8.1... Read more

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I bought lenovo thinkpad X230 in January 2013. I made a recovery USB on a 16 GB pendrive. I bought a windows 8 pro upgrade offer as well. But i did not install it at that time and kept it for future use.  About a week ago I installed windwos 8 on my system in dual boot mode making a partition on primary HDD.everything went ok with only problem that my windows 8 did not activate. I was ok with that. But when i tried F11 recovery function, it was not working. So i tried factory reset through recovery USB i created earlier. It opened up and said BOOTMGR missing. Later with some research I realized that i didnt make USB active (bootable) before burning it.(Though this is ridiculous considering, tools provided must have done that. Like when you make windows bootable.) With all this(and me panicking), I tried backing up my data with image i created through R & R tool. After back up, I lost my recovery partition on HDD. And I guess i accidentally deleted System_DRV partition as well.  Though my computer is running fine. I need a bootable media. it would be great if you can provide it. Also if you can restore my comp to factory setting with recovery partition, it would be great.Please help me. Thanks in advance.


Go to Solution.

Answer:Thinkpad X230- No recovery partition, lost System_DRV and have no recovery media

Hi, You can make bootable media (CD, USB stick or USB HDD) for using with your Factory Recovery Data USB stick.Just launch Lenovo Factory Recovery Disks app from Control Panel, deselect Data media creation, select needed Boot media type. Note you'll need less then 300 mb free space on media.

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Hello, I just migrated my X240 OS (Win8.1) from HDD to SSD, and swapped the HDD with SSD. Everything went smooth, so instead of the 500GB HDD I now had a 500GB SSD. However, I thought it might be best to start 'fresh'and do a reset to factory settings. On the SSD (a clone of the HDD) I see all partions, including the Recovery partition. However, if I attempt to reset to factory settings, I get the message that Windows could not find the Recovery environment. I did make a recovery USB flash drive, but it doesn't help at all. Also, booting from the recovery USB drive does not work -the screen remains black when I try to boot from it. So, even though I still have the recovery partition and though I have a recovery USB, I don't seem to be able to do a clean install. Does anybody know what I'm doing wrong or how I can do the reset? If my recovery partition/USB flash drive fail, can I get a Win8.1 DVD/download from Lenovo perhaps? After all, I have a legitimate Win8 version and I think I took all reasonable precautions by creating a recovery USB flash drive... Any help is appreciated. Many thanks! 

Answer:Cannot reset X240 to factory settings with Recovery partition / USB Recovery drive

Following up on my post, I finally managed to do a clean install/reset to factory settings using my "old" HDD drive (the original drive from which I cloned to SSD) in an external casing via USB. So apparently the Recovery partition on the HDD was functional.However, I'm still not able to make a functional Recovery USB flash drive. I already made 1 in the past, and I just re-did this, but when I try to boot from the recovery flash drive, I just get a black screen and nothing happens. I noticed during creation of the Recovery flash drive, that I cannot select the option to copy the contents of the Recovery Partion to the flash drive. That's why the size is so small I guess: only a few hundred MB whereas the flash drive is 32GB in size. I presume this is the reason I cannot use/boot from the Recovery USB flash drive. Does anyone know why I can't create a proper USB Recovery flash drive?  All help is appreciated!  

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Hi!  First of all - sorry for my english. I have problem with my Lenovo G570. I make a backup DVD with system by OKR (4DVD). Then by accident i DELETED my recovery partition. When i try to boot from these DVD i get error: "The program cannot restore the system partition because its structure is incorrect ,you may have to recreate the partition to continue". My partitions looks like this: C: New installation of Windows 7 enterprise trialD: Lenovo (default partition with drivers and backup)Hidden empty partition where recovery was. What should i do now?

Answer:Lenovo G570 - I delete my recovery partition, recovery DVD doesn't work.

@meliegree,Did you make a Factory Restore disc in OKR or did you just do the backup only?If its backup only, you might need to contact Lenovo support to get a factory restore disc instead in order to get the partition fixed.

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My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

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laptop doesn't boot anymore. When inserting a w8-dvd to do a fabrieksherstel (factory recovery) i get this message.

+Fabrieksherstel kan niet worden uitgevoerd. Een vereiste stationspartitie ontbreekt.+

+Factory recovery doesn't work. A necessary partition of a station is missing.+

Can someone help me what to do please?

Answer:Toshiba factory recovery doesn't work - missing partition

Wait a moment. Which notebook model do you have?
Have you created this recovery Win8 disc?

Can you start preinstalled operating system?

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I installed Ubuntu GNU/Linux in my 3000 N100 0768GZQ laptop and deleted the partition in which i had installed Vista using fdisk. However, fdisk also deleted the Lenovo rescue and recovery partition. Not realizing this i created 2 new partitions in the free space. Now I want to install Vista in one of these partitions and I don't have a Lenovo Rescue and Recovery drive or the recovery CDs. Please help me.

Answer:Lost Lenovo Rescue and recovery partition in 3000 N100 0768GZQ have no recovery disks, please help

You can either get a hold of Vista installation disks and install it manually, or call Lenovo support and ask for recovery disks. They may charge you for the disks as you are supposed to create your own recovery disks.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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** VIRTUAL RANK NEWBIE TO "OLDER" THINKPADS **My 'friend' gave me his R50e (1842-STU) to "fix" after he attempted to re-load Windows XP... Lord knows what he did - or why - but this is what I've got:I'd like to simply use the recovery partition to 'return to factory' - but I am not given that option when I press the blue 'Access IBM' button during bootup.  All I have are options to hit 'ESC' to resume normal boot - F1 to enter IBM BIOS  Setup utility - F12 to choose a temporary boot device.I've removed the HDD and connected to my Win 7 PC using a USB >IDE 'service interface' and I see what I believe is the 'service' and 'recovery' partition (brilliant that they named it "SERVICE") but how can I implement this to recover to factory?When I boot the PC, I'm presented with options to boot into one of his 'failed' XP installations OR into PC-DOS.If I choose the PC-DOS, I am presented with a single menu option:"1. Thinkpad T4x/R5x"but when I choose this, I get an immediate "File not found: 'C: \Command .com" with secondary messages saying:   2   *--*       "PLNRID.EXE                +++  RC(8)  That is the wrong diskette for this Thinkpad.  Please insert the correct diskette   22   *--*    "{ATI_CTYP.EXE"  ;    &n... Read more

Answer:R50e - No recovery capacity / seemingly valid recovery partition
Hi billzinn and welcome to the Community,
I think the key phrase here is, "after he attempted to re-load Windows XP".  
It doesn't take much to mess up the recovery partition.
The easy way to straighten it out is to get yourself a set of restore discs and reinstall the os.
You can try to get them from service, link below, or get them from a supplier, link above.  I've gotten a few sets from the above over the years.

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I am working on my sisters Toshiba L655d-S5055 notebook. windows 7, 3gb, amd v120 processor, 250gb drive. Started with error msg at boot "encountered a problem communicating with a device at startup......". Couldn't get by this error. took out drive, inserted into usb-enclosure, and tested. numerous sector errors. She has also lost the recovery disks I made for her. I used partition software to scan just the recovery partition, and there are no errors reported there. What I would like to do, is to copy to a flash drive, or make new recovery dvd's from this recovery partition; then I can use the coa from the back of the notebook (if necessary) for full install onto a new hard drive. However, I can't use the toshiba notebook for this; I can only use my desktop pc for the xfer; using the toshiba hard drive as a usb external drive, and the toshiba media creator software will not install onto my desktop pc (doesn't give me a reason). I would prefer to go the dvd-route, but flash drive would be ok, too. Any info is appreciated. thanks.

Answer:how to create recovery dvd's from recovery partition mounted as usb-external drive

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Hi, everyone.I'm quite sure I found this on-line and that it's doable, but now that I need it, of course I can't find it!My computer-illiterate sister has an eMachines Windows Vista computer that will no longer boot either normally or in safe mode; it hangs on crcdisk.sys.  She didn't make recovery disks when she got the computer, and the recovery console that comes up when it tries to boot also hangs.  She believes that it was interrupted while running a Windows update, but she's not entirely certain about that.  Anyway, her primary concern was recovering her pictures and documents, and I was able to do that by booting off a bootable Ubuntu CD.   Thus she now has everything she needs from that computer.  Before we take the sledgehammer to it, I want to fiddle with it and see whether I can get it booting into Windows off of the hard drive again so she can use it again, even if only for going on-line and not for saving precious stuff.I thought I read somewhere that if the recovery partition was readable (as it -- and the rest of the hard drive -- seem to be) that you could copy it up onto an external hard drive, then create recovery CD's on a different computer, but I can no longer find the instructions on how to do that.  Is that do-able, and if so, can I do it on an XP computer, or do I need to use a Win7 computer (I don't have a Vista computer).  Can I do it right off of the external hard drive, or d... Read more

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After I did a clean install of Win10 about a year ago, I created a USB Recovery Drive. I also have a Norton Security Recovery Drive and I?ve created USB Bootable PE Rescue Disk by Kyhi. I also use Acronis to create regular full disk images and I have a USB Bootable Acronis Rescue Drive.

With the USB Recovery Drive and the USB Bootable PE Rescue Disk by Kyhi, do I still need to keep the Recovery Partition that Win10 created when I did the original install? Are the files in that partition used by the system to create the USB Recovery Drive?

Also out of curiosity I executed the ?reagentc/info? command and I see that the Windows RE status is disabled. Did creating the USB Recovery Drive do that or is something else going on? If I keep the recovery partition then do I need to re-enable it and if so how do I do that?

Answer:Recovery Drive vs Recovery Partition vs PE Rescue Disk, confused.

Hi, you don't need the manufacturer's recovery partition unless you planned to restore the PC to as bought e.g. to sell it on.
You could create a disk image of it and save it on an external disk, then delete it from your PC.

Windows RE: Suggests you have a corrupt or missing partition - System Reserved. Note that Disk Management does not show this 16Mb partition. You need a 3rd party partition manager to see it.

See this (lots of technical detail):
Just a moment...

And do a couple of checks to see if it really is missing.

Thread where this problem was resolved:
Can't enable Windows Recovery Environment

For interest:
Windows RE statue Disabled - Microsoft Community

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I accidentally formatted the recovery partition and now I can't make a recovery disc. Can someone please help me? I also have an original windows 7 disc and how could i get back the lenovo stuff back on it?
Edited subject to match post.

Answer:Accidentally formatted the recovery partition and I can't make recovery disk

That sucks, and you have tons of options including heroic tasks such as undelete tools that may or not work reliably.You may also feed your machine type and model number into the website and navigate to a list of the latest and even oldest stable drivers and software for your system.Regaining the exact functionality of booting to the recovery partition isn't regained from downloading those drivers.If you're insistent on restoring the same reboot/recovery functionality then you should consider contacting Lenovo support to determine your options, I'm not qualified nor presumptuous enough to mention whether or not a fee is involved for materials.

Signature:Let us know what happened,and share your solutions so others may benefit from our experiences. "It doesn't really matter what kind of computers I own since right now the conversation is about the problems on the computers that YOU OWN!" -Mark Twain

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I've got an SSD drive and obviously storage space is premium. I've got the Lenovo recovery DVDs. Is there any way to reinstall everying and prevent it from installing the recovery partition? Or is it better to delete the partition after Windows installation?

Answer:Reinstalling Windows 7 with recovery DVDs without installing recovery partition?

you can't prevent the recovery media from reinstalling the recovery partition.

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Product Name and Operating system: DV6 21124el (windows 7 ultimate 32bit)
I have this laptop for the last 3 years and never used the recovery option as I didn't need to, the recovery partition is there never been formated, now my windows is too slow and wanted to restore it to factory install settings but when i press the F11 button in the start to boot in to recover mode it just take me to windows boot screen without giving an error, I did some research and found out that i have to make the recovery partition as active partition but the problem is that i couldn't do it as there is no such option to make the partition active in WINDOWS DISK MANEGEMENT and couldn't see the recovery partition in DISK PART (in windows).
images will be attatched if needed actually there was no error so that's why I didn't upload any image.

thanks in advance hoping i will get a reply here.

Answer:Recovery not working and couldn't able tomake recovery partition activ

100+ views and no reply ... seems like an over rated windows forum

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Hello, I don't have the recovery partition on my system anymore, but would like to reset my Ideapad Yoga 13 to factory status. Is this possible somehow? All the guides I've seen assumed that my recovery partition was still intact. Thank you for your time. Regards


Go to Solution.

Answer:Create Recovery Media/Do Factory Resect without Recovery Partition

To reset your PCSwipe in from the right edge of the screen, tap Settings, then tap Change PC settings.(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, click Settings, then click Change PC settings.)Tap or click Update and recovery, then tap or click Recovery.Under Remove everything and reinstall Windows, tap or click Get started.Follow the instructions on the screen.NoteYou'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.
Refreshing your PC without affecting your files

If your PC isn't performing as well as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings.

If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You?ll need to upgrade to Windows 8.1 after the refresh has finished.

Applications you?ve installed from websites and DVDs will be removed. Applications that came with your PC and apps you've installed from the Windows Store will be reinstalled. Windows puts a list of removed applications on your desktop after refreshing your PC.

To refresh your PC

Swip... Read more

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When I push the Q: recovery drive> Create recovery media, I get a message saying "Windows cannot find 'C:\Program Files (x86)\Lenovo\factory recovery\recovburncd.exe'. Make sure you types the name correctly, and then try again."How do I go about fixing this and creating a recovery disk?

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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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Hello!I just bought a Lenovo IdeaPad with a windows 7 32 bit version. There was no system disk added. I learned that the windows 7 version is hidden in a recovery partition. I now want to create a system disk to save the windows 7 32 bit version just in case and install a windows 7 ultimate 64 bit version on the computer. Can you tell me what I have to do? Thank you!

Answer:How to create a recovery system disk from the hidden recovery partition?

Hi and welcome,
One way is to save a recover set ... with OKR ... or better do this Backup before  ...but no way to get a  pure Windows 7 Install Disc if you mention this  ...  
And Windows 7 64 Bit will not run on Atom based machine.. i.e. S10/S10e/S10-2 ,S12 Intel/Nvidia ...
(and even when, it lacks of memory 2GB (due the intel chipset restrictions) is good for 32 Bit based systems, but not really enough for 64 Bit based systems, so there is no benefit for use a 64bit on a netbook)  
S10-3t W7 64 ?
sincerely KalvinKlein 
-------------------------------------------------- -------------------------------------------------- --
Want more ? For further information to get the most of your S-Class machine 
Lenovo Energymanagement Backup  Windows 7 Driver Windows 7  Install
XP Startup  Small WebCam Guide  Lenovo Easy Capture    Clean XP Install
Resolution > 1024 x 576 / 600  Works with XP Only Try this for a Windows 7 Solution 

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I have already found quite some discussions around the question how to increase free space on the SSD.

Is it a feasible option to remove the recovery partition after having created a USB recovery stick with "Toshiba Create Recovery Media" tool?
Any risk?

If it would be feasible, how can it be done to assign the gained space to the C: partition?

Thanks in advance for your advice!

Answer:Portege Z830: Creating USB recovery and remove recovery partition on SSD?

> Is it a feasible option to remove the recovery partition after having created a USB recovery stick with "Toshiba Create Recovery Media" tool?
>Any risk?

Well, the recovery partition would be created again while notebook recovery procedure using the Recovery disk or recovery flash memory stick?

So if you want to delete the 2nd partition, you should create such recovery disk/USB stick before changing something on the HDD.

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Will Vista Recovery Disk Work if there is No Recovery Partition?
Thanks all.

Answer:Solved: Will Vista Recovery Disk Work w/ No Recovery Partition?

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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Hi, I have a Lenovo 3000 N200 running Windows XP. Windows XP crashed beyond repair and I need to do a system restore. I do not have any Recovery CD's. I am told to press the "Lenovo Care" button. This gives me various options and option 3 is to press F11 to diagnose hardware or recover your system. If I select this, it is ignored and trys to boot Windows - obviously to no avail. I have checked the hard drive. I have run a disk test and all is fine. I have also connected it to another computer and can see the various partitions including the recovery. I have also been able to remove important data and back this up. I am therefore happy the hard disk is fine and the recovery partition is in place. Is there any way of getting the system restore to kick in? All help very much appreciated! Mark

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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Hello, I'm attempting to repair a gateway laptop that came pre-loaded with Windows Vista Home Premium.

I attempted a recovery to factory state with saving user data. During this process the laptop locked up and I was forced to power it down. When I start it back up, I get this message:

BOOTMGR is missing
Pres Ctrl+Alt+Del to restart

I can't access the recovery partition anymore. In order to access it to begin with I had to press f8 to reach the advanced startup options and choose "Repair your Computer". I can no longer reach the advanced startup menu.


Answer:Solved: BOOTMGR is missing - after failed recovery from partition on a gateway laptop

Most of the time (I guess not always) to get to the restore partition it is one of the following...


These will be done at the same point you start hitting F8

One of those combos usually works.

Gateway may have done things differently.

But if you can not get to the restore partition, and you did not create the restore disks,
Then you will need to contact gateway to order the restore disks.

However, it is possible that you may have a bad hard drive.
You can usually check the BIOS for the model number and look up the manufacturer to get the HDD Diags from them. Toshiba Drives have no diags. Or, the HDD Diags could be in the BIOS somewhere, you will have to look for them, if they are there.

If you can't fidn it that way, you will need to pull the Hard Drive and see who the manufacturer is and then, get the HDD Diags from them. To check and make sure the HDD is ok before trying to reload the OS.

There are many things that can cause an issue like this. Memory is another, if the memory is bad, it is possible to cause Data Corruption. Use Windows Memory Diag for that.

My first step to take would be, test the Hard Drive. If this passes,,,,
Then test the memory, just to make sure. If this passes,,, and you still can't get to the restore partition....

Then something horked the data on the drive (it would be unknown how or what might have casued it) and you will need to order those restore disks. Or if you can find an OEM vers... Read more

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I have a customer's NB200 on the bench. It came in with complete OS failure and would not boot from either the OS partition or the Recovery Partition.

I have checked the Hard Disk and it is in perfect working order. However it seems that all is not well as I cannot get it to boot from the recovery partition even after holding doen the 0 key.

I tried to instruct it to start from the BOOT.INI file by pointing a 'revoery' option at the partition but it just comes up with an error saying <Windows Path>\system32\HAL file is either missing or corrupt. Does anyone know how I should instruct the partition to start or how I could extract the information from the image files?

Answer:NB200-10G Recovery Partition - Cannot start recovery process

If you check page 48 in user?s manuals you will find exact description how to start recovery installation. The procedure on this NB200 is same or, at least, similar to all notebooks delivered with HDD recovery image. Please check it.

Useful document about HDD recovery installation you can find in ?How to..? category >


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Since I deleted all drives, including the 24GB recover drive, I need to restore this configuration, please direct me to an application download that I can use for this. Would have to restore the OKR functionality. The reason I deleted this was that when installing Windows 8.1 it kept listing both drives (the 24GB and the HDD) as installable drives, and wanted to default to drive 0 (24GBFlash) instead of drive 1 (HDD). In Windows logic, a OS should be installed on the 0 drive (or the drive connected to the first available sata/ide connection). If you also have an updated version of OKR for Windows 8.1 I would rather have that thankyou, I have my own 8.1 license. I have seen some answers directing us to sending in the laptop to lenovo for this. I refuse to do that.  

Answer:Need to restore recovery partition and Onekey Recovery. [Y510p]

For DIY: It is possible to recreate the partitions but it will be difficult to make OKR function without a copy of the okr backup image. Also you may have misinterpreted the ssd cache as the recovery drive. So before starting to implement your plan be sure you have the correct information. Its not really as easy as you think so be careful. So without the okr image backup, your only choice is what everybody is telling you all along: send your unit to Lenovo. They're the only who can put back your system to factory default.

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Hi folks - I've just had a frustrating moment trying to make a Recovery Media set on my new T450.  I followed the prompts using Lenovo's "Factory Recovery Discs" program.  When prompted, I inserted a USB drive, expecting the program to tell me at some point what capacity was needed, but it never did.  So after only one or two quick optionless prompts, it began creating the media on the USB.  Quickly it stopped, and gave a message saying that the capacity of the drive was insufficient (while still not saying what size was necessary), and gave me only one option:  Delete Recovery Partition and restore drive to normal functionality - or something very close to that wording.  So I clicked OK, assuming it was referring to the USB drive - because why would a user want to delete the factory Recovery Partition at this point?  But that's exactly what it did.So now I have no Recovery Partition (formerly the Q: drive), and I can't tell if that space is still allocated (but unavailable to me), but I suspect that's the case.  I've attached below, a screenshot of what I see in Drive Management now.I'm frustrated that with one click on a poorly-worded message, in the process of creating Recovery Media, I was given the option (and only the option), to delete the Recovery Partition itself!  Mind-smoking. Any options for restoring that data, short of sending my new PC back to Newegg or Lenovo?  I suspect it's only logically deleted, (if I ... Read more

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I have a Z585 and created a onekey backup on an external harrdrive. The problem is, I accidentally deleted the onekey recovery partition. How do I get my system back from there?
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:Z585 - Onekey recovery with backup but without recovery partition

uff. You might want to obtain a recovery DVD from Lenovo support. Once you successfully factory restored your laptop with it, you can hopefully use OKR once again for backup.

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hp 241 g1 laptop given by rajasthan govt., india to schooler students !My son  received these laptop with pre installed genuine win 8.1 with ms office 2013 & other educational software.but we received these laptop with already removed recovery partition !!so i can't able to create recovery disk !! for this issue i contact hp support care number. but they say they have not any recovery media !!How to solved this issue ? how to make recovery disk myself if recovery partition removed? my mobile no. is : 9460410231 email : [email protected]

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I have a Compaq Presario CQ62 417NR having problems. It was bought used and at some point started having  cd-drive malfunctions where it no longer detected hardware and the drive didn't work. I reloaded completely from the recovery partition, it worked fine several days and I was able to install office but after that it stopped working again. I have tried an external usb cd drive but that doesn't work either. At this point, I'm thinking it has driver issues from the recovery and I'd need to buy the disk from HP but I'd like a second opinion as they are not free.
Does anyone have an idea of what the problem is? I've never had this happen on a fresh install...

Answer:Driver issues on fresh HP recovery from recovery partition

could you check on device manager does any yellow or red exclamation?

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Hello everyone,

I'm a technician at TigerDirect, and for one of our services we create recovery media for newly purchased machines.

For Windows 8 machines (As I'm sure you know) we cannot create recovery disks, and have to create a recovery drive using a flash drive.

On multiple occasions I have attempted to create the recovery drive using a CENTON 16gb USB stick and have selected the option to copy the recovery partition. The process proceeds normally until it starts copying the recovery partition. It will complete ~75-90% of the copy, and then all drive activity will stop. The unit still works perfectly fine, but the flash drive is not indicating any read/write, and it stays on whatever percentage it stopped on continuously with no change.

I'm curious if anyone else has run into this before? The current machine I'm working on is an ASUS G55V running Windows 8 (not Pro). The other machines we've had the same issues with have been multiple different ASUS models, as well as a few Toshiba's and HPs.

Any help is appreciated, thank you.
-- fragment

Answer:Cannot copy recovery partition -- win8 recovery creation

Welcome to EightForums.

Try setting the HD Drive to never turn OFF.

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Microsoft state After you install Windows 8.1, you won't be able to use the recovery partition on your PC to go back to your previous version of Windows. How do I make a recovery media, disk or USB for my G505S  ??

Answer:G505s Recovery Windows 8.1, destroys recovery partition

I should make it clear I want to make a recovery usb for Windows 8 before I upgrade

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If I use the recovery disks (3) and the driver and application disk to re-install Windows 7 on my Acer Aspire 7740-5691 will the recovery partition be restored. The recovery partition is 11.72 GB and is 100% free space and healthy according to information in disk management. I am not sure how the recovery partition got wiped but the computer is up and running at this time. The disks were made when I purchased this computer about 5 years ago. The hard drive is 320 GB, processor is intel i3 quad core, ram is 4GB. Thank you in advance for your comments and information. Oscar1


Go to Solution.

Answer:Do Recovery Disks restore Recovery Partition, Aspi...

Acer erecovery media will restore your laptop to factory default, so, yes it will restore the original recovery partition too.

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I somehow dont have a recovery partition on my hard disk but have Toshiba Media creator on my desktop?

Images below:

No Recovery Partition?:

+Message was edited: not working links have been removed+

Answer:No Recovery Partition - Recovery Media Creator issue


It looks like the Recovery Media Creator Software is still installed but the HDD Recovery partition has been deleted from the HDD.

Therefore the recovery media creator cannot access the HDD recovery partition.

What to say?. In such case you will not be able to create the recovery medium :(

But you could order such disk from here:

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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After installing clean Win7 I am unable to recover to factory although my recovery partition is fine. I presume I should fix the original MBR (Intel SSD 160)? How can I reenable full factory recovery? ThinkVantage button and F11 work perfectly, but on the last step (FINISH button) the system says "recovery has been removed from this machine".   Of course, if it's possible to get a registry/system patch/config file/services layout instructions or something from the original burned-in installation so to copy it's batter performance, I'd love to have  a link   Thank you.


Go to Solution.

Answer:X220 full recovery not possible, recovery partition intact

Hi and welcome to the forum!
Check this out:-
"This package does not support Rescue and Recovery version 4.3 which is for Windows 7 operating system. If you encounter the problem in Windows 7, please re-install Rescue and Recovery 4.3. It could also re-enable the F11 function."
It might or might not work, you can use the recovery media you created in any case.
Hope this helps.

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Hi, I am trying to create a recovery drive on a new ThinkPad Yoga 15, but that is failing because the recovery partition seems to be empty. - Computer Management > Storage > Disk Management shows 3 hidden partitions. All three are 100% free (empty). - Control Panel > Recovery > Create a Recovery Drive throws error "We can't create a recovery drive on this PC. Some required files are missing. [...] use your Windows installation disc or media." - The laptop shipped without any installation disc or media. - Running >reagentc.exe /info throws "Operation failed: 3. An error has occured". - Running >sfc /scannow results in "Windows Resource Protection did not find any integrity violations". Where are the recovery files, and how can I create a recovery drive on this system? Thanks.

Answer:Recovery Partition Empty & Can't Create Recovery Drive

The better part of a month later and still no reply from Lenovo Support? I would appreciate a response. I paid a lot of money for a device that does not work as advertised. Thanks.

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