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T431s and GOBI 5000 - THERE IS NO DRIVER!!

Question: T431s and GOBI 5000 - THERE IS NO DRIVER!!

Anyone know how I can get the verizon gobi 5000 to work with my T431s on windows 7. For some reason there is no driver for the gobi 5000 that I can find and the lenovo mobile broadband activiation software only supports AT&T. I'm at a loss. Waited 2 months to get the gobi 5000 only to realize that the model it was built for (T431s) is not currently compatible. Would appreciate any help!

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Preferred Solution: T431s and GOBI 5000 - THERE IS NO DRIVER!!

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Answer: T431s and GOBI 5000 - THERE IS NO DRIVER!!

HAS NO ONE OUT THERE RUN INTO THIS ISSUE????

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Where can I buy a unlocked GOBI 5000? The only ones I see on Lenovo.com is $200 for either the Verizon or AT&T brands.. I need one that works with T-mobile

Answer:Where to buy a unlocked GOBI 5000?

What region and network are you planing to use internet in? T-Mobile operates in 3 LTE frequency bands in the US - B2, B4, B12 (for B12 the company planned to start operating just in July 2014) and 3 bands in the EU - B3, B7, B20, in depends of the region and license type. But Gobi 5000 (Sierra Wireless em7355) supports only 2 bands of 6 above - B2 and B4.At the same time Sierra Wireless em7345 LTE card (another one card for the new line Lenovo notebooks) supports 5 bands of 6 above, except of B12. So, there are no advantages for em7355 if you are not planning to work in Sprint LTE network and 3g CDMA/EV-DO networks of US carriers.Supported frequency bands isn't a "locking" feature. It's a design, the set of components, filters. Purchase the card you need on shop.lenovo or altarnate resources.

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Has anyone been succesfull in getting this to work, I've got 15 laptops not one of which is working with the Gobi 5000 and Verizon.   If you have been succesful are you using Verizon Access Manager or Lenovo Access Connections?  How did you go about getting it to connect.  The furthest I've got with all my monkeying around is for Lenovo Access Connections to show Verizon but not be able to connect. Verizon's site mentions nothing of the Gobi 5000 and Lenovo's drivers dont' work,  downloading the Sierra drivers from Sierra allows the device to show in Access Connections but is still not usable.

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Hi, There are two antenna wires in T440P, but three connectors on the card:1. MAIN2. GPS3. AUX It is clear that one wire goes to MAIN, but where goes the secondwire?As per installation diagramme you can do both???But what is the difference?thnaks for support !













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Answer:Gobi 5000 EM7355 installation

HiPlug the red antenna cable into the jack labeled MAIN on the card, and the blue cable into the jack labeled AUX. Jack labeled GPS is for the active (!) GPS antenna, laptop hasn't it. That jack might have a voltage (depending on the internal settings), so If you'll connect any regular antenna cable, modem will be broken because of short circuit.Let me ask you: is you location Georgia in the reality? Where are you planing to use em7355 and what types of networks?

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Will the new AT&T Gobi 5000 work with the T530?  Not that it should matter but the innards include an i7-3520M, 16GB 1600MHz, and a 256GB 840 Pro.  I'd opt for the 5000 rather than the 4000 if I knew it was compatible.  Any advice?





W530 | 3840QM | 32g @ 1.35v CL9 1986z | 512g 840 Pro | 1t HGST 7200 | FHD AUO v.4 | Quadro K2k | GOBI 5k | Centrino 6300

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Good morning all. I recently installed a GOBI 5000 WWAN card for AT&T into my new Thinkpad T440p. I downloaded the driver package from the appropriate Windows 8.1 matrix and the computer crashed (blue screen DRIVER_POWER_SAVE) and then restarted. The driver appears to have been installed, as the device manager shows the following entry under networking adapters: Sierra Wireless EM7355 Qualcomm GOBI 4G/LTE/HSPA+/EVDO Also, under the networking portion of the Metro style settings page, the AT&T Broadband modem shows up, and with information regarding the IMEI, IMSI, which I forwarded to AT&T, so as far as they are concered my preexisting Data plan is current with the modem's IMEI number.. Still no luck with connecting. There was mention of Lenovo Broadband Mobile Activation Utility which I found elsewhere on Lenovo's but upon lauching the installer, it says that the current card is not supported. Overall, not sure what to do to get this thing connected to Mobile Broadband, also not sure if incomplete driver installation could be the culprit. I am going to call Lenovo support to see what they can do, will update here.

Answer:T440p WWAN connection GOBI 5000

Just got off with Lenovo Tech Support. They mentioned that theThinkPad GOBI 5000 Mobile Broadband - AT&T GOBI 5000 WWAN card, Part number: 0C52886 using Sierra Wireless EM7355 - GOBI 5000 software (ghwp14ww.exe), version 3.4.1308.3909 as of 13 DEC 2013 may not be compatible with Windows 8.1 which is what I am running currently. I will check on when the updated driver package appears with compatibility for Windows 8.1 and post here, they mentioned that it should be pushed via Lenovo System Update, so I guess I will stay tuned.

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Hi, my company purchased x240s and the GOBI cards separately and of course they purchased the AT&T version and we use Verizon as our carrier.Now here is the thing, even with that branding from the tech specs on the Lenovo shop portal they look exactly the same. When I install the latest drivers for the GOBI card and Lenovo Access Connections I can get it to somewhat work in the beginning and then it stops working. I tried every conceivable way to get it to work all the time but it's a hit or miss until it permanently fails and the sim I use is from an x230 that also has a GOBI card. My question is does it really make a difference if it is branded as AT&T since the GOBI card does work at some point and if it doesn't matter am I doing something wrong?Thanks for any help!

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I cannot find a GPS signal with a Gobi 5000 card, although the Gobi website plainly says the card it supposed to broadcast a GPS signal.  Can anyone tell me how to do this?  My software (Delorme Street Atlas USA and Microsoft Streets and Trips) each say there is no GPS device,.  The software definitely finds a USB GPS device, but not the built-in Gobi GPS. The Gobi 4000 software came with GPB enabler software, but I cannot find similar software for the Gobi 5000.

Answer:Gobi 5000 card GPS doesn't work.

I have the identical problem. Lenovo tech support has no idea what to ay about it. It has been suggested that my WWAN card needs to be activated with my wireless provider in case that "turns on" the GPS, but that strikes me as patently ridiculous.  I have reference in Device Mgr to a Sierra Wireless Location Sensor, but it is not associated with a COM port, and no software seems able to find it. This is profoundly annoying.

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Has anyone got this card successfully working with Verizon?? SIM is in place and ready for activation with Verizon. When I try to use the Lenovo Mobile Broadband Activation tool the only options listed are ATT and Other. The other option just says to call your provider. This tool worked for us previously with the x230 and there was always a Verizon activation option. Any help much appreciated!

Answer:Verizon Activation x240 Gobi 5000 EM7355

Lenovo is aware of this issue but they don't have a solution yet. We have been dealing with this problem FOR MONTHS with both Verizon and Lenovo pointing fingers at each other. Until Lenovo fixes the problem, I would advise anyone who intends to use the Gobi 5000 card with Verizon to stay away. There are obviously problems that were not caught in QA that have lingered where our support requests were swept under the rug not acknowledging any problems. For the price you pay for these laptops, you would expect them to be working out of the gate. The X240, T440s/T440 and any laptops that use the Gobi 5000 are not ready for businesses who use Verizon and have a mobile workforce. You're better off slamming your head against the wall rather than wait for Lenovo to fix the problem.

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I've noticed a couple other threads regarding the GOBI 5000 WWAN card on 2014 X1 Carbon machines, so I know I'm not the only one having issues ... I have two new X1s (both 20A7), one with a Verizon GOBI 5000 and another with an AT&T GOBI 5000. The Verizon card installs fine and works, no issues there. The AT&T card has alternately: not shown up at all in Device Manager, shown up as an "unknown" object, and now after uninstalling the driver, removing the card, rebooting, re-installing the card, etc., the driver package installs successfully, but the card shows up under ports as COM4. The description is correct - system sees it as a "Sierra Wireless EM7355 ...". Naturally, Mobile Broadband Activation doesn't see the card and so won't run. In another thread someone suggested they were able to get hold of an older driver package that successfully installed; any hope of getting a link? Or better yet, an updated current driver?













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Answer:Alternate Drivers for 2014 X1 Carbon GOBI 5000?

Sorry, this is Windows 7 64-bit. Haven't tried with Windows 8 ...(and can't as we're standardized on 7).

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I cannot access my work VPN with ThinkPad GOBI 5000 Mobile Broadband - Verizon.Error: after I login the VPN, i get a internet page cannot be displayed.   I can access my VPN with another WiFI.I tried changing the windows 7 64bit host file.Tried chaging GOBI Adapter DNS entries any alternative ThinkPad GOBI 5000 Mobile Broadband - Verizon "drivers" ? any solutions?  

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I've currently got a 1st generation X1C with the Ericsson WWAN and was wondering if it was possible to swap out that card with the Sierra GOBI 5000 from the newer X1C to gain LTE data speeds? Has anyone done an upgrade or have relevant info? Any help appreciated.

Answer:Possible to upgrade WWAN on X1C 3443CTO to newer Sierra GOBI 5000?

Anyone?

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We received 2 brand new X1 Carbon (type 20A7) models and neither have been able to detect the Gobi 5000 WWAN card (Sierra Wireless EM7355, Lenovo Part# 0C52902.)  The X1 Carbon's are running the latest drivers (including BIOS update), Windows 7, Windows 8, Windows 8.1- it doesn't matter: They will not detect the WWAN card in the WWAN slot. Tried 2 different WWAN cards straight out of the box from Lenovo (these happen to be the Verizon variants, I don't have any AT&T ones handy) and it's like it doesn't even exist. Yet I can remove either Gobi 5000 card and install it into a T440s and it comes up without any issue. I've tried taking a working and activated Gobi 5000 card out of a T440s and putting it into the X1 Carbon, yet the X1 Carbon refuses to recognize the device exists in Device Manager. I spent about an hour on the phone with Lenovo tech support who ultimately told me my question was "Out of scope" and something they would not handle. The tech even agreed with my frustration that it's listed right on the **bleep** Lenovo product site: "Mobil [sic] Broadband: Sierra Wireless 7355 - Gobi 5000" and couldn't explain why A) It wasn't working orB) Why Lenovo feels a feature listed on their own marketing materials was "out of scope" for support. She also confirmed the part number is exactly the same and the T440s and the X1 Carbon use the identical part. The tech ultimately speculated that some type of magical "system board upgrade"... Read more

Answer:ThinkPad X1 Carbon 20A7 and WWAN (GOBI 5000) note detected

kmehling,firstly, check out, is wwan port enabled within the BIOS setup? Item is named like this one - WirelessWANAccess.

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Hi all, I have problem with activating Verizon boardband service on my X1 laptop after it is back from the warranty service (bad mother board, my laptop has been working find with Verizon broadband service for 9 months before the motherboard died). I made the research and found this http://support.lenovo.com/en/documents/ht082428 This is the same issue happened on the same model of my laptop, same model of my built-in air card.The only difference is it was the windows 7 and mine is windows 8.1 Unfortunately, the solution on that article does not work for my case. I contacted Lenovo and wait for the level 2 tech support to contact back to me my case number is 302MRJ8. If anyone has any input please feel free to join in. ThanksSteve 

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T431s or T430s? First let me apologize for my English, sorry if reading through this cause you any headache? I gave away my T410 (bad bad decision) the day after I got a i7 Yoga 13 with 256G SSD, and bought a M4 256G which I planned to put in the free mSATA slot, only to find out i can't live with that yoga keyboard and that huge off-center touchpad which gets in the way all the time a few days later... anyway, end up returned that yoga13 and is using my heavily abused limping T500 now with a replaced motherboard... I was looking to go back to thinkpad and buy a T430s right away but Lenovo announced T431s one day afterwards. now i dont know what to choose, although leaning towards T431s a little bit. things i'm looking for in my next laptop: first X1C is not an option for me, I can?t accept that screen with high dot pitch.l  weight: less than my T410, it doesnt have to be light as an Acer S7 or Samsung 9, just reasonably lighter, and as slim as possible.l  Processing power: doesn?t really matter, anything i5 or i7, M or U? all fine to me, I can run Lightroom, DPP and video processing applications on my desktop and I don?t play games. 8G or more RAM is needed.l  Storage: comes with 256GB SSD or user upgradeable to 256GB SSD is an absolute minimum requirement, but I really prefer any flexibility to configure a second drive, HDD or SSD, is a big plus, preferably HDD as the second drive.l  Screen: wouldn?t mind squeezing my eyes on a... Read more

Answer:T430s or T431s? and a key question concerning the T431s mSATA slot

The WWan card on the t430s is also secured with only one screw. 

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Hi.Just bought 20xT431s, and after installing the drivers from Lenovos website, it bluescreens all the time.I'm familiar with Lenovo being extremely slow on releasing proper drivers, and testing drivers properly before release, but this time it's a bit too much. Anyone else experiencing the same problems? It could be the SSD, but I doubt it. One of the minidumps just for comparison: 062713-7625-01.dmp 27.06.2013 13:22:34 KERNEL_DATA_INPAGE_ERROR 0x0000007afffff6fc`40009418ffffffff`c00000c000000001`a08c8860fffff880`01283000CI.dll CI.dll+530000 Code Integrity Module Microsoft® Windows® Operating System Microsoft Corporation 6.2.9200.16384 (win8_rtm.120725-1247) x64 ntoskrnl.exe+7b040 C:\Windows\Minidump\062713-7625-01.dmp 4 15 9200 286 032 27.06.2013 13:23:04 from windbk: MODULE_NAME: memory_corruptionIMAGE_NAME: memory_corruptionFOLLOWUP_NAME: memory_corruptionDEBUG_FLR_IMAGE_TIMESTAMP: 0MEMORY_CORRUPTOR: LARGE_4096FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096Followup: memory_corruption

Answer:Bluescreen problems on T431s - driver faults?

http://goo.gl/BqmCW is a Microsoft page that links to a hotfix that may address your problem.

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I'm doing a clean install of Win 7 x64 on a new T431s. I'm trying to install the most recent UltraNav driver listed on the Lenovo site, namely "Synaptics ThinkPad UltraNav Driver for Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), XP - ThinkPad Helix, T431s, T440s, X230s, X240s," version 16.6.4.13. The install process fails with a message box titled "Unsupported 16-Bit Application" and message "The program or feature "\??\C:\program files\synaptics\syntp\syntpenh.exe" cannot start or run due to incompatibility with 64-bit versions of Windows.  Please contact the doftware ventor to ask if a 64-bit Windows compatible version is available."  The install continues, giving a few more similar messages about other UltraNav executables. I tried to install directly from the /x64/ subfolder as well, but this fails with a "Bad Image" message from dpinst.exe. Even with these failures, UltraNav shows up in "Programs and Features" as being installed.  Unfortunately, when I try to remove the broken UltraNav, it fails to uninstall, saying "There was a problem starting C:\Program Files\Synaptics\SynTP\SynISDLL ... C:\Program Files\Synaptics\SynTP\SynISDll.dll is not a valid Win32 application." I've tried to install prior versions of UltraNav, but the install will fail saying that I need to remove the newer 16.6.4.13 before I can install the older version. Has anyone come arcross this before?  Is there a way to force-uninstall the UltraNav... Read more

Answer:T431s UltraNav Driver 16.6.4.13 Install Failure: Bad Image [Win7 x64]

Try forcing the uninstall from within Device Manager.Right-click ThinkPad UltraNav Pointing Device, Uninstall (Check the Delete checkbox).Then try the reinstall (of an older driver if necessary).

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I'm looking for a driver for WWAN card gobi 2000 to netbook lenovo s12!Got some as a possibility either to install the module in a notebook?

Answer:Driver gobi 2000 + lenovo s12 + win 7 (32)

Hello mate, There is the driver : http://consumersupport.lenovo.com/au/en/DriversDownLoads/Drivers_Show_2364.html





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Is there something wrong with the way the Gobi driver version is reported to the OS? I have a Revolve 810 G3 with the lt4211 Gobi 4G card.  I've applied three different driver packages:  v.1.1.0.77, v.1.1.0.84, and v.1.1.0.85.  Each time it runs for a long time, and eventually ends successfully.   But every single time, when I reboot and then check Windows Device Manager, the driver version reports back as v.1.0.1.24.  It's very important that I get the driver updated to the latest version, but how can I be sure that it actually worked?! 

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Could anyone tell me the difference between Gobi 2000 and Gobi 3000? Thank you













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Answer:X120e Gobi 2000 v Gobi 3000

Hello,
 
I found a spec sheet for the Gobi 2000 here and the one for the Gobi 3000 here.  From looking between the two, it appears the newer 3000 model is ready for UMTS - AWS and EV-DO/CDMA ? 2100 MHz (standards which may not have been ratified when the 2000 was released), supports faster HSDPA speeds (14.4Mbps vs. 7.2Mbps) and is 2.5 grams lighter.
 
Regards,
 
Aryeh Goretsky
 

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Brand new HP Z Book 17 [email protected] It has the embedded 4211 GOBI LTE broadband device installed. (Verified by removing the cover and looking at the label pasted on laptop. The SIM was working in another laptop with no issues. SIM/IMEI was provided to Verizon and verified configured properly in the network. HP connection manager shows  broadband wireless connects to the Verizon network on the first try but there is no data connectivity. Unable to connect to anything with a browser. This is done without the laptop connected to any network. The laptop works perfectly on WiFi LAN and Wired LAN connections though. The HP connection manager show NOTHING in the "Mobile Broadband" tab which seems to indicate the HP connection manager is not talking to the GOBI properly even though it connects to the Verizon network. The lastest 4211 driver on the website appears to have issues during installation as it states "unsuccesfully installed" several times. HP, what is the issue here ? Brand new laptop, working SIM card, Wireless Broadband connectivity is no functional !!!!!!!!  

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Hello, we have a problem with Gobi2000 miniPCI card on Thinkpad T510i, Windows 7 64 bit. It worked couple of years ok, then it just disappeared from Devices list and was not able to use any more. Some efforts for recovery has been done by investigating postings of similar issues and the abstract of the actions so far is described below 1. BIOS was flasheda) 6muj28us.exe (bios update)--> successfully updated2. Checked that wireless radio was enabled in BIOS--> settings ok 3. Uninstalled/reinstalled a) PowerManager- g1ku10ww.exe (Powermanager update)--> successfully installed b) Gobi2000 Driver + BootCode- 7xwc48ww.exe (Gobi driver)--> Gobi2000 driver not successfully installed--> Device Manager -> Other devices -> Qualcomm Gobi has yellow exclamation mark -> "No driver for device"- 7xwd11ww.exe (Gobi bootcode)--> bootcode installation not successfully installed--> Error message "System configured for Lenovo. Unable to locate device. Download failed. Press any key to continue..."c) Integrated Hotkey Feature- 8jvu12ww.exe (Hotkey update)--> successfully installedd) AccessConnection - g1c742ww.exe (Access Connections update)--> successfully installed  Does anyone has any more suggestions still to try to get Gobi2000 working again?  Thanksliam3w    

Answer:T510i - Gobi 2000 driver not installed

Hi liam3w,Please try to reset BIOS, if problem remains, please kindly contact local lenovo for hardware inspection.
 
Please enter BIOS be pressing F1 in "ThinkPad Screen", F9, then F10.Fred





T61 + X201i

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Hey Guys,is there any driver for a T410 with a Gobi 2000 W-Wan Card what is actually working? Already tried the Windows 7 driver, the beta win 8.1 driver, installed several programs but there is always the error massage "No supported System". Any advice? Thanks so far

Answer:T410 Gobi 2000 Driver for Windows 8.1

just a little addition: i know that the T410,T420 are not supported officially i already fount the list (http://support.lenovo.com/us/en/documents/ht079684) but i wonder if someone has a little trick to get it working. Since i really need that WWAN Card working

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Gobi 2000 / WAN driver install fails on new Thinkpad Edge 15 with Windows 7 64 bit. The automatic update function suggested I should download new drivers.However after downloading the install always aborts (apparently without any reason).As a result the WAN / 3G functionality is not available anymore. (1) Any suggestions on how to resolve this issue would be great. (Yes I tried reinstalling)(2) Are there alternative drivers? Beta drivers?(3) Other ways to fix this? Any help appreciated. PS: From google I gather that I am not the only one who faces issues with Gobi 2000 and Windows 7 64bit... 

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I have a W510 with the Gobi WWAN chipset running x64 Win7 Enterprise.  Once I install the Gobi WWAN driver, the system has a BSOD within 10 seconds of the install wrapping up.  After a reboot, if I switch off the wireless, I am OK, but once I switch it back on, I will BSOD within a minute.  I am running the latest BIOS as of today.  I am running the latest Gobi drive from the Lenovo site (1.1.90/2.0.6.9).  Any help would be appreciated.

Answer:W510 Gobi WWAN Driver Causing BSOD

Exactly the same behaviour with an identical configuration here. Bluescreen whenever I activate WWAN Devices within 1-300 seconds. Tried bios update and W7 x64 blank-install. Without Simcard the OS remains stable (however tried 3 different sim cards with different carriers). Is there any firmware update for the Gobi chipset? Anyone found out something more specific?

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Hi, I have installed new win 8 on my T410s and I cant find the driver for the gobi 2000. can you direct me? thanks Doron

Answer:gobi 2000 driver for windows 8 - thinkpad t410s

Hi, doronei
 
I cannot find any Windows 8 drivers for your system on Lenovo's website. Drivers are sometimes compatible with different versions of operating systems than those listed, so I would try the drivers here and see if it helps. You will likely need the driver for activation of the card and the driver itself, so make sure you get both of them. If it does not help, then you will be able to uninstall it from Device Manager.
 
Hope it helps,
Adam





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My T410 2522 MZ5 has been upgraded from Windows 7 to Windows 8 for almost a year. But in the driver download section of this web never have the driver for Qualcomm Gobi 2000 WWAN connection.I see some members of this forum had the same problem but he said he found a beta version of the driver in this thread (http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Windows-8-Gobi-2000/m-p/1172795#M81910). So anyone please give me a link to download this driver.Thank you very much and sorry for my Engish may not quite good.

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Does anyone have a Canoscan 5000 or 5000F driver available for Win7 64 bit ? Canon has not developed a driver for it. My canoscan driver on disc is ver. 1.01 FB6-5733 This worked perfect on XP. I would even be happy if someone has one for win10. Can anyone help me please? Thank you!

Answer:Canoscan 5000 driver

5000fvst8021a_xpen.rar

For win XP 32 bit was all I could find.

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HiI recently came by a HP GOBI 2000 wwan cardThis exact model: NEW HP Gobi2000 HSUPA 2G 3G WCDMA WWAN UMTS Wi Fi Card GPS UN2420 I know this might be a long shot, but are there any workarounds to getting such a card to work in a W530?I tried pluggin it in, and whereas the first driver installs, the "Lenovo broadband activation" fails, the card shows up with a question mark in device manager, and troubleshooting it in "adapter settings" states that "there might be a problem with the driver"I know that the chipset should be supported, so what is the problem here? Driver signing? Or Bios whitelist?Any help much obliged

Answer:gobi 2000, wwan not detected - non-lenovo GOBI 2000

Hi, eyeland
 
Do you have a SIM card inserted in the machine? If not, this will be needed for WWAN access. Also, which version of Windows are you running, and what drivers did you download to get the card to work?
 
Thanks in advance,Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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received this error message when installing lifecam vx-5000 microsoft webcaqm driver:"set up can not continue because  an unexpected error has occurred http://support.microsoft.com/kb/953691. Followed all the instructions with no result.OS: Win 7 ultimateProcessor: 2.3 MhzRAM:2gbHD:160gb  67gb free

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Without going through a ream of paper in the effort to find out myself, which of Windows 7's generic Epson drivers would be best for my still very functional printer?

Answer:Driver for Epson AP-5000 printer

The last drivers for the AP-5000 were included in XP and not supplied by Epson:http://www.epson.com/cgi-bin/Store/...Epson do not have Generic Drivers what-so-ever............

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Hi, I'm looking for a video driver for a Compaq Presario 5000 running Windows 2000.
Anyone know where I can get the drivers for it or even what video card it runs.
Thank you.
 

Answer:Video Driver Compaq P. 5000

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received this error message when installing lifecam vx-5000 microsoft webcaqm driver:"set up can not continue because  an unexpected error has occurred http://support.microsoft.com/kb/953691. Followed all the instructions with no result.OS: Win 7 ultimateProcessor: 2.3 MhzRAM:2gbHD:160gb  67gb free

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I'm trying to hook up my old HP Laserjet 5000 black and white (11X17) printer to a new computer with Windows 7, via a parallel port especially installed on the new computer for this purpose. I downloaded what was purported to be a Windows 7 driver from HP. But the Windows 7 system on the new computer does not recognize it as a driver. When I look at the name of the driver in the HP downloaded files, the file name says "XP" not "Windows 7. Does anyone know what's going on here?

Answer:Trouble With HP LaserJet 5000 Driver

Can you please link to the page where the driver is hosted? Also, please fill out your System Specs according to these instructions: http://www.sevenforums.com/general-d...tml#post256049

Cheers,

Walker
Windows Outreach Team

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my graphic driver error please help me

Answer:i need amd radeon hd 5000 series (driver)

@sarwono Try and install this. http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-G42-Notebook-PC-series/4247520/model/42... REO

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Compaq Presario 5000 running Windows 2000.

Only sound and video are available from Compaq site and I need the network driver.

TIA
 

Answer:Solved: Need Network Driver for Presario 5000

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Merhaba,
70 Adet HP laptap var. Hepsini Windows 10 a upgrade ettik. Üstünde Microsoft Lifecam HD -5000 ve Microsoft Lifecam Studio webcam kameras?n? kullan?yoruz. Fakat geçen ay?n ortalar?nda ç?kan windows 10 patch lerini yükledikten sonra windows 10 son sürüm
oldu. Üstüne olan kullan?lan lifecam kameralar art?k kullanam?yoruz. ve yükleyemiyoruz.

Gelen Hata ?u ?ekildedir;
"Bu uygulama bu bilgisayarda çal??t?r?lamaz. LifeCam Windows' un bu sürümünde çal??m?yor. Güncelle?tirilmi? bir uygulama bulunabilir."

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Tried posting this in computer hardware. Guess with it being a driver issue it seemed suited better here.The title says it all pretty much. Ive included a BSOD log as well. My current specs:Motherboard: Gigabyte Technology Co., Ltd. - Model GA-790FXTA-UD5CPU: AMD Phenom II X4 955 Black Edition, 3200 MHzRAM: Corsair Vengeance 16gb CMZ16GX3M4A1600C9 ( x4 4 GB DDR3-1333 DDR3)GPU: AMD Radeon 5870 1GB GDDR5The main driver I keep seeing in the blue screens is the 'atikmpag.sys'. The BSODs are mostly "Graphic driver failed & could not recovery" kind of errors. It happens more often in newer games. Battlefield 3/SWTOR are prime culprits. Other minor games such 'Sniper: Ghost Warrior' and even 'A Game of Thrones: Genesis' will crash with this kind of error.Im sick of the BSODs! If anyone can shed some light on what the problem may be, please help.On a side note, ive used the program FurMark before to benchmark my video card and it rarely crashed the drivers surprisingly. It was only when I went to do 'burn in' tests that it auto crashed.As mentioned above, a BSOD log has been included.[year+ old attachment deleted by admin]

Answer:Constant driver fault in AMD 5000 series-atikmpag.sys

QuoteOn a side note, ive used the program FurMark before to benchmark my video card and it rarely crashed the drivers surprisingly. It was only when I went to do 'burn in' tests that it auto crashed.That is an item of interest.You GPU is a Radeon 5870 - Right?Do you have another video card? One that will work in your machine. Even a card with less performance. Try another video card, with the right drivers, and see what happens.The objective is to make sure it really is the driver and GPU is really the key issue and not something else. Like maybe some buggy games. Or a glitch on the motherboard.This is relevant, but don;t assume it is the right answer.http://www.sevenforums.com/graphic-cards/152798-ati-hd-5870-driver-problem.htmlI think that n another GPU and proper drives will make it n100% certain that it is really the GPU and drivers.But make sure before you spend a lot of time trying to diagnosis the GPU drivers.

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The computer is only a few months old and right from the get go I've has this thing crashing at least once an hour. I've got the updated driver, I've tried reloading the driver and still no fix. 

Answer:Inspiron 15 5000 series Display Driver crashing

Try video driver 20.19.15. 4404 AO3 that just became available a few days ago.  It fixed my problem.

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i bought a new inspiron 15 5000 series laptop , and i have installed windows 7 on it , because i have certain programs that only operate on windows 7 , the problem is that the USB ports are not functioning due to missing drivers, i tried to look for those drivers on the support page but i couldn't find any specific ones for windows 7.
can any one give me the solution or a link please !

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Hello there,
I have this weird problem with my bluetooth mouse. First of all im having hard time connecting it on the system startup, second is i feel like having wrong driver (the one that windows is installing automatically, and i cant download any from the microsoft site coz theres none :|).

I shuld see my mouse icon in the devices and printers instead i see generic icon:



also going to properties shows that the driver is not valid:



Does anyone know how can i install the apropriate driver for my mouse? I would aprichiate any help.

Answer:Microsoft Bluetooth Notebook mouse 5000 no dedicated driver

Hi there Read the link below hope this helps

MS Bluetooth Notebook Mouse 5000 in Windows 7 - Microsoft Community

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I just purchased this Acer Aspire 5000 laptop and wondering where I can find the windows 7 video driver?. It was updated by the previous owner to 2 gb ram and windows 7 professional. If I cannot get one its not a big deal, but one program i would like to us needs direct x capabilities.

Answer:Where do I find a windows 7 video driver for my Acer Aspire 5000

The obvious choice would be Acer's website.

Sooner or later, Windows 7 update may offer it to you

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Hello,

I have been having a problem with my audio output from both the headphones and the speakers on my Windows 10 pc. I read a post from Jimbo (in think) where he listed some solutions to a lot of recent problems. He suggested switching my driver from the Realtek audio driver to the Windows native driver. 
I may need help to do that. I was going to ask if someone would post instruction for how to do this. 

Thanks,
-Lindsay

Answer:Inspiron 13 5000 series - Audio crackling noise (Instructions for switching from Realtek to Windows native driver)

Hello.
1. Open the Device Manager.2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio" and select to uninstall.4. Put a check mark in the option to delete the driver software, and then ok.5. Restart the laptop and go back to the Device Manager and check again for a Realtek driver. Keep uninstalling & restarting until Realtek High Definition Audio no longer appears under Sound...Controllers.Windows will have installed its native driver when it could not find the Realtek files during the re-start. Sometimes it takes more than one attempt for this process to happen, because sometimes there are files for additional versions of the Realtek driver on the hard drive and they have to be removed one version at a time.

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Hi,  in the published datasheets  7.0 and 9.5 mm HDDs are mentioned... However only models with 7mm HDDs are on offer (at least in Germany). Does anybody know if 9.5mm HDD realy fit? I would prefer a T431s with a SDD instead of 3G and a big 1tb data dump... cheers r.













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Answer:T431s 9.5mm HDD possible?

Yes, 9.5mm HDDs will fit into the T431s.

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Question: T431s

Hello, is Part Number (dock station) 75Y5735 appropriate for T431s?Thanks!    

Answer:T431s

Hi Lenovo_Fun, Welcome to Lenovo Community!
As per the query we understood that you are looking for dock station for your ThinkPad T431s. We require some more details to assist you further on this query, suggest you to send the private mail with the system serial number and MTM (Machine Type Model) so that we will check on that. Best regards,
Hemanth Kumar





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Question: M2 SSDs for T431s

Hello, Crucial is about to release its new M500 M.2 SSD. the crucial part number is CT120M500SSD4.PK01 and according to documentation it's a "M.2 (2280-D2-B-M) SSD". Does it fit the t431s M2 port? If not, are there large M.2 SSDs (120 gb at least) which would fit this port? many thanks for informations.  regards













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Answer:M2 SSDs for T431s

hi,so does anyone know which ssds can be used on this port?I have to upgrage soon and I'd be glad to have 2 drives (SSD and HDD) on this machine

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Hi, On my ArchLinux (3.17.1 Kernel) I recently get this errors twice. The last modified files were lost (e.g. I edited two text files, saved & closed them, but this modifications are really gone...): ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozenata1.00: failed command: FLUSH CACHE EXTata1.00: cmd ea/00:00:00:00:00/00:00:00:00:00/a0 tag 29         res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)ata1.00: status: { DRDY }ata1: hard resetting linkata1: link is slow to respond, please be patient (ready=0)ata1: COMRESET failed (errno=-16)ata1: hard resetting linkata1: link is slow to respond, please be patient (ready=0)ata1: COMRESET failed (errno=-16)...ata1: limiting SATA link speed to 3.0 Gbps ata1: hard resetting linkata1: COMRESET failed (errno=-16)ata1: reset failed, giving up...  Link powermanagement, which seem to cause simliar issues on other SSD's, is not enabled:cat /sys/class/scsi_host/host0/link_power_management_policymax_performance Smartctrl doesn't show any special issues, I'm using the latest Lenovo Firmware (LF1i). I tried to update to a newer, Intel based firmware. (The latest Lenovo Firmware I could find for this Intel 520 SSD dates 09/2013...) smartctl 6.3 2014-07-26 r3976 [x86_64-linux-3.17.1-1-ARCH] (local build)Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org=== START OF INFORMATION SECTION ===Device Model: INTEL S... Read more

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Question: T431s review

I replaced my 3-year old T410s with a T431s. Posted my observations at the link below; hope this is useful to other people considering an upgrade!   http://eric.jain.name/2013/07/05/lenovo-thinkpad-t431s/

Answer:T431s review

great reviewhow is the battery life time on daily/regular ussage ?I am planning to buy this, really like the style, but I can get better specs with T430s with the same price (slightly less)also how do you like the trackpad ?

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Hello there! I would like to upgrade the 500GB HDD in my T431s - not in terms of space, but speed. I was thinking about 2 scenarios:A: Keep the existing 500GB HDD and add a 128GB m.2 SSD (e.g. MyDigitalSSD 42 mm M.2 NGFF SSD).B: Change the existing 500GB HDD for a 250 or 500GB SATA-SSD (e.g. Samsung 840 EVO series).In regards to overall system speed - which scenario would you prefer? Drive space is not that important as I use an external NAS and try to avoid having my data on my ThinkPad (except for regularly used files). Another question would be: for scenario A, I would like the OS (Windows 8.1 Pro) to boot from the m.2 SSD. The 500GB HDD should only be used for other data like documents, pictures, music and video files etc.As the T431s has no optical disc drive and has the OS pre-installed on the original HDD - how do I get the OS to be installed on the m.2 SSD for scenario A or the SSD for scenario B? And - also important for me - can I still use Lenovo recovery options afterwards for both scenarios and if yes ... how? I would like to avoid using any 3rd party software solutions (like disk imaging etc.) if possible. Thanks in advance - any advise is appreciated!













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Answer:HDD/SSD/m.2 SSD scenario for T431s

Hi,and welcom to the community.Both scenarios look as real. Have a look at my signature and compare. You can even consider m.2 SSD 22x42mm 256 Gb drive, those disks are available already. The disadvantage of item A is more cost of 42 mm m.2 SSD vs 2.5" SSD with the same capacity. Also you'll lost capability to add m.2 wwan card (LTE, for instance).QM77 chipset, t431s is based on, has 2 channels sata III (6 Gbps) - one for the primary drive, another one for the docking connector. So m.2 slot is connected to the channel that supports sata II specification (3 Gbps). It means laptop with SSD in the primary 2.5" slot should work faster then one with SSD in m.2 slot. In theory. In fact the difference in real applications isn't sensitive.Use bootable USB stick with OS image for its installation.Regarding recovery capability it depends whether you are planing to have dual boot machine. Since I don't know easy way to keep recovery option for both win OS. In terms of "recovery" I mean to perform recovery to the factory state. So, pls, specify what'd you like to have.

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Question: T431s battery

Hi All: I'm thinking of picking up a lightly used T431s.  My only concern is the sealed-in battery (a bit like an ipad, I guess).  My experience with phone/laptop batteries is that they are good for 1-2 years before they lose 1/2 their battery life.  Anybody know what's involved with changing the battery, if Lenovo even sells them (or anyone else, for that matter)? Thanks 





KeithFormerly 600E 2645, T30 2366, X31 2673, T40 2373, T41 2379, T42 2373, T42 2379, T60 1952, T61p 8889, T61p 8891Currently T420 4177-CTO, T430 2347-A54, T430 2349-L64, T430 2347-UN9, T430 2342-CTR, Ideapad K1, H520S 2561-1LU

Answer:T431s battery

Don't think Lenovo sells them, but you can remove the battery by taking off the base case. http://support.lenovo.com/en_AU/guides-and-manuals/detail.page?DocID=UM017303You probably can get the battery part from Lenovo for maybe for couple of years, since there is 5 years warranty option available (3 years for battery max). So those people whom keep the machine in service for 5 years would definitely require battery change during those period.

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Hi,  I have a two year old T431s.  When I power it on the power button and function (Fn) key light up.  But nothing disaplys on the screen (it remains dark).  I can hear the fan working.  I've tried to see if I can eanble the other functions, like muting the mic, and they don't work.  I also tried to connect it to my TV via the HDMI cable and nothing appears on my TV.  Any ideas what may be wrong?   

Answer:T431s will not boot

Hi hbund216,
 
Welcome to Lenovo Forums!
 
Can you please let me know whether you can see the caps lock key indication when you switch on the laptop? And also, request you to try to below steps:

Try checking with the good known battery?
Try checking with the different adapter?

 
Please let me know with the above steps to assist you further.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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Question: T431s mdp to Hdmi

I am using a brand new (1month old) T431s. I am trying to connect the laptop to a display that has HDMI as an input option. The cable I am using is a mdp to HDMI cable and have checked and it and the external display work. The problem I am having is that my laptop will not detect that anything is attached to the mdp. when ever i try to connect it using F7 or the screen res window, it decieds to output through the vga output. Its as if the laptop thinks that there is no mdp on it. I have tried updating drivers many times and even had the system board replaced twice (that just broke my backlit keyboard and ultra nav). Has anyone else had this issue, or has a fix? would be very helpfull as im running out of options. Thanks.

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Question: T431s Ultra Nav

Hi
 
Ihavejust gotten a new T431s. After a couple of days installing everything suddenly today the Ultra Nav was gone from the computer.I have checked everyting I can think of. The trackPoint and touch pad are active in BIOS but they cannot be found in the Device list. I have repeatadly tried to reinstallbu nothing happens
 
What should I do?
 
Moderator Note; subject edited.

Answer:T431s Ultra Nav

Does the TrackPoint or touchpad work?

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Does it mean they will be pinless   processors stuck to the motherboard and cannot be replaced?

Answer:new t431s on morherboard cpu

most of the thinkpad or any laptop that is called Ultrabook will have a ULV intel CPU that is soldered to the motherboard (BGA), rather than using a removable CPU.

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So my laptop has been treating me very well and I love it.  But recently when ever I plug the charger in, it shuts down and goes to an error screen.  From there it requires me to do some setups and reset my time and date every single time.  Can someone explain what this problem is? The os is Windows 7.

Answer:Problem with my T431s

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Lenovo ThinkPad T431s shuts down when plugged in.
 
Remove the battery, AC adapter and all external devices that are attached to your laptop, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like a hardware reset. Replace the battery and AC adapter and try to turn your laptop on.
 
Check if it's something to do with your AC adapter or battery. Insufficient power might cause some of those issues as well. Take the battery out and try to power on your laptop with the charger only. Make sure your laptop power jack and charger plug tip are securely connected. Try starting the laptop using good known AC adapter and battery.
 
Please do let me know the happenings!
 
Best regards,
Mithun.





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So i ran the Lenovo Diagnostics test after my T431s failed to boot up. it booted up to the windows loading screen.I got the t431s i5 version with 4gb RAM and 128gb Toshiba Q-serie pro SSD. with windows 8.1.Is it windows 8.1 compatible? after the failure for boot up i wanted to install a clean microsoft from a Bootable USB.it reads the USB and loads the setup untill it hangs at 'Setup is starting'. Thats when i ran the diagnostic storage device test.these were the results:Smart status:  FAILEDSmart short selftest: FAILEDDrive selftest: NOT SUPPORTEDRandom seek test: PASSEDFunnel seek test: PASSEDTargeted read test: FAILED Result code: UHD01R013-WJ7X6G Than i read a few forums and some say its broken and others say its not.So before im going to repair it or buy a new one, i want some hard anwsers  Thank you for your time! 













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Answer:SSD broke? Lenovo t431s

Sounds like the SSD failed. Reseat it to be sure, and try a bootable Linux USB to see if it's accessible.

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I have T431s, with i5-3437U.  It came with 4GB on the motherboard.  I installed 8GB in the empty slot.  Afterwards in control panel >system the installed memory (RAM) reads:  12.0GB(11.8GB usable).  However, in the Lenovo Solution Center bloatware, under System>Memory it reports  for memory:  Currently installed: 12GB.  Maximum usable capacity: 8GB.  I bought the laptop under the impression the maximum usable capacity was 12GB.  Is the Lenovo Solution Center incorrect?













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Answer:T431s Maximum usable RAM

No the Lenovo Solution Center is wrong. There is 11.8gb available for Windows and i have seen the same thing as you see now with the solution center that wrongly report the available memory. Personally i don't use the solution center since i didn't find it any useful and like to keep the compuer as clean as possible.
 
-gan

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Since we don't have the ultrabay any longer here it theoretically could use 3? See subject. Thanks, Jan





--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---









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Answer:Is t431s msata SATA 2 or 3?

1. T431s does not use mSATA, but M.2 (NGFF, Next Generation Form Factor) which is smaller in size and has a different connector. 2. Since T431s does not include an optical drive (via the UltraBay), I speculate that the second SATA 6Gbit/s ("SATA 3") port is assigned to the M.2.

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Hi! Got a T431s with a 240 GB Intel 525 SSD as delivered from Lenovo. I want a extra disk and has understood that it would be possible to take out the 3G card, and insert a M.2/NGFF SSD drive. Does anybody know if the Intel 530 M.2 will fit? Is there any diffrence regarding size/fitting from the 180 and 360Gb model? Don´t think my boss would aprove me buying one, and then finding out I can´t use ut.   

Answer:T431s, will the Intel 530 m.2/ngff SSD fit?

No one? No one with a extra SSD in T431s??

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I purchased a T431s with a 256 gb SSD. I know there are always preinstalled things, but I  believe at factory settings I had about 190 gb free. If I'm correct it is partionited into three spots? I'd just like to know where all those GB went, because I expected to have maybe 215-230 gb free at the lowest at factory settings.

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I inserted a mobile broadband SIM card into the slot of my T431s, as described in the user manual. The SIM Card (EE 4G) works fine in my Huawei Mobile Wifi E589.The Laptop is installed with WIN7 64bit Professional and all WIN7 updates are installed.I gave the laptop to our  IT department, who called Lenovo Helpdesk and we got the reply that they can give us a brand new image of the harddisk which MAY fix it. Our IT department as well as myself tried everything including the obvious such as access connections. The WIFI module in access connections is greyed out. It seems that the SIM Card is not recognised. We tried also SIM cards from different providers, which do not work.Having just spent some time installing my programmes and files, I am reluctant to have the whole laptop wiped and re-imaged and thought I wait until others have the same problem and there may b a fix available Looked around in the community and the problem does not seem to be known (yet)













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Answer:SIM card not recognised in T431s

Did you explicitly configure WWAN capability in your T431s order?If you did not explicitly order WWAN, putting a SIM card into the slot won't do anything.

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Hello everyone! New to this board. I'm trying to talk my boss in getting my a new laptop. I would really like to get something that could be used on Verizon's 4G LTE network. I'm having a tough time verifying if the new T431s will work on with Verizon. The website says "WWAN 3G/4G" but not if it's specific to any carrier. Does anyone know for sure?

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One of the T431s refurbished ultrabooks that we bought from the Lenovo outlet arrived without the little docking adaptor that you need to properly use the series 3 dock.  Customer service didn't seem to understand that the part exists, but our other 10 machines all came with it, and without the user is badly stressing the docking connector since getting it docked is guesswork without the spacer/adaptor.  Can anyone tell me how to buy one?Thanks.













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Answer:Need to buy T431s docking adaptor, HELP

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T431s-Docking-station-options/td-p/1374575

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Question: T431s WWAN Options

I recently purchased a T431S which is WWAN upgradable, with no options to buy a card at the time of purchase. I have found that the T431S supports the Ericsson N5321 but Lenovo does not offer it. Anyone have any ideas when it will be available or a different card. The integrated WWAN was part of the appeal of buying this machine.

Answer:T431s WWAN Options

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T431s-optional-3G-modem-availability-EU/td-...





_________________________________________________________________T420s i5-2520M HD3000 480GB Crucial M500 SSD 8GB RAM Ericsson F5521gwT430 i5-3210M HD4000/NVIDIA 5400M 512GB Crucial MX100 SSD 12GB RAM Ericsson H5321gw

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Is there any docking station or replication port for t431s?. I found that page but t431s does not appear.  http://support.lenovo.com/en_US/product-and-parts/detail.page?&LegacyDocID=MIGR-4tpjf4 Thanks in advance

Answer:T431s replication port

Hi,
 
Welcome to Lenovo Community Forums!
 
You may refer this thread answered by someotherguy where he clearly states that you can go ahead with series 3 docks for your Lenovo ThinkPad T431s.
 
Best regards,
Mithun.





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Hello, I just got a new T431s thinpad. However, I can not charge my laptop even I plugged in. Could anyone has some idea what's going on ? Btw, T431s can not manually remove battery.













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Answer:T431s Plugged in but not charging!

Does it get stuck at a certain percentage?

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Does anyone know if there are external (slice or otherwise) batteries available for the T431s? I can't find any on this compatibility matrix:https://support.lenovo.com/us/en/documents/um006391 But this page said it does support a slice:https://support.lenovo.com/us/en/documents/pd027657#bat thanks! 

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Question: T431s webcam issue

I recently bought a T431s laptop and I love it. Recently, however, the webcam has not been working correctly. In the past it worked fine, but now whenever I try to open it, the screen is gray and has a crossed-out camera logo. The green light  still comes on, and the information on the computer says it's working. I researched this both on and off the Lenovo website, and the only suggestion I found was to type Fn+Esc. Unfortunately, on my laptop this only enables FnLk. If someone could please help me figure out how to make my webcam act normal again, that would be great. Thanks!

Answer:T431s webcam issue

Is your device enabled in device manager?

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Just received my T431s with win8 installed. Checked the battery health, condition is fair, and battey capacity is 22%. With the battery fully charged, I can only use this laptop for 30~40 minutes with a MS word before the low battery warning, ~10%. Once, after fully charging battery, I used the T431s until 2% battery left, then charged again. I got the battery condition "Good". But, after two days normal use, it is back to "Fair", the battery capacity is 26%. I can not use this laptop without a AC adapter plug in. Thanks for any comments,

Answer:need help! T431s battery useless

I would get it repaired under warranty. This is why I will never buy a laptop with a non user replacable battery. I prefer to leave that crap to apple.  I really hope they don't decide to make the normal T and W lines like the t431s. 

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Last year I've purchased a t431s which I've loved since I have it.  Now after about a year of light to moderate use I'm seeing a zig-zag cracking pattern developing along the back of the monitor near to where the hinge supports would be. 

Answer:t431s Cracking Hinges

Hi Beerdini, Welcome to Lenovo Community!
As per the query we understood that you are facing issue with Hings cracking sound on your ThinkPad T431s. This could be a hardware issue; I suggest you to get it checked with service center. Lenovo Service Provider
Hope this helps.
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi, just received my new T431s (which came preinstalled with Windows 7 Professional). I would like to reinstall the OS. The key is not printed somewhere on the machine. I hope :-) it's not under the battery (as the battery is not user replacible, I would have to open the laptop) and is not part of the documentation that came with the machine. Where is the Windows 7 Activation key / Microsoft Certificate? Thank you!

Answer:T431s - Microsoft Certificate / Key - where is it?

Hi bazzzer, Try checking the bios of the laptop for an embedded key (usually this is done with windows 8 only, but things may have changed). I believe you press the enter key immediately after the system turns on. If its not there, you can dowload a free program called "belarc advisor" that can find all product keys including the Windows 7 one (assuming you haven't already  wiped the OS). -Brian





My Thinkpads: T42 (GPU failure), T60, W530W530: Windows 7 Pro | i7-3720qm | FHD screen | 256gb Samsung 840 Pro SSD | 500GB Ultrabay HDD | 16gb Crucial RAM | Nvidia K1000m

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Hi friends. I'm considering a T431s as a replacement for both my current notebook (a G570) and my desktop workstation. I would like to have my T431s, and two external 23 inch monitors (1 vga, 1 DVI) - so 3 monitors altogether.Is this possible? I am running Ubuntu 12.04. If you aren't familiar with Linux compatibility - your comments / thoughts are still welcome. Generally, if something works for windows, I can get it to work with Linux (eventually).Thanks for your time!

Answer:Two external displays with T431s

No takers.   Perhaps I should simplify / re-state my question in another way: Does the T431s natively support two external displays, in addition to its screen, for a total of 3 displays? By "natively", I mean without a dock, splitter or USB hub. Thank you for your time!  

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Hi,how can I perform a clean install of Windows 8 on my thinkpad T431s (windows 8)? I can't find recovery dvd or a tool to create them.Anyone any idea?Thanks













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Answer:T431s windows 8 clean install

Hi Iw7, you can try https://www.lenovorecovery.com/Extranet/Home.aspx to get a recovery media

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one of our T431s computers running 8.1 with all the latest updates from system update and windows update only has sound for 10 minutes at a time.  After that, even though the driver says it is working properly, no sound comes out of the speakers.  Disabling and re-enabling the intel audio driver brings the sound back, but disabling and re-enabling the realtek driver does not bring it back.  In any case, after 10 minutes it stops.  Any suggestions GREATLY appreciated.

Answer:T431s audio stops after 10 minutes

Do you have external speakers attached (not by headphone port) or are you using the built in ones?See if the default audio device has changed to the Intel driver in the Sound panel; it should be the Realtek one.

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Hi everyone, totally new to this forum. Just need advice on whether or not my T431s' graphics card can be changed to a better one. Recently caught the gaming bug, and I want to play on higher settings, but the default graphics card sucks. I asked some people who were more familiar with Lenovos, and they said that it's "impossible because the graphics card is built into the motherboard".  What's weird though is that I've had other people tell me the exact same thing about other laptop's video cards (being built into the motherboard), and they said they were able to change it. Can anyone give me a definitive answer as to whether or not this technically can be done or if it's really impossible to do it? I don't want to have to junk this laptop to have to play on higher settings.  Sorry in advance if this might be a simple question. I'm just tech illiterate. Thank you all! 

Answer:T431s Graphics Card Upgradable?

Hi, kvnkpSimple answer is no. Laptop GPU's are built in and/or are not built to be upgraded. Your model however is built-in Intel HD which is built into your CPU. Your CPU may be upgradable but would not improve your gaming much at all. For any type of gaming on laptops, you will need a dedicated GPU supported model. For instance in a future purchase, make sure it is a 1-2GB AMD or Nvidia model and not built-in Intel.

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We have installed Windows 10 64 bit enterprise on multiple T431s ultrabooks with 12G of ram, and 256 ssd's.  All of them will pair Microsoft bluetooth mice, but the mice do NOT work, and cause any other mouse (like the built in one) to freeze often with you turn the bluetooth mouse on.  All drivers were installed with System update, and the same bluetooth mice work fine with our 440s's and othere lenovo computers running windows 10 64 bit.  I feel like an ignorant newbie, nothing I try seems to make a difference, and all other peripherals and hardware work fine.

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My laptop is no longer under warranty and the casing is coming apart at the side as you can see in the photo. Any suggestions? 

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As a confirmed trackpoint user, having the mouse built into the trackpad of the T431s is causing me all sort of grief, including sore wrists - but there are two problems I can't seem to diagnose.1)  When clicking the pad for left mouse click, it often does not work until I click it a few times.  I notice this more when I disable the trackpad for cursor movement (which I had to do because the cursor moves when I try to click) - but its there even when that is enabled.  It comes and goes.  I guess there could be some foot trapped in there, but I've only had it a week and been pretty careful.  I'd rather not learn to remove the keyboard on day 6.  2) The right click gets into a condition where, when browsing,a click brings up a new tab of the link I clicked on, rather than showing me the options (open in new tab, incognito window, save link, etc).  If I connect a real mouse, it is normal.  













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Answer:T431s Trackpad mouse gone crazy

Looking at it, I would say that it operates that way by design.  As a trackpoint user, I suspect the T431s is a poor choice.  Perhaps you can exchange it for the T430s?





jayton4R400, T410, T410s, T420s, + many legacy models

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ThinkPad T431s is supposed to have optional 3G WWAN modem Ericsson HSPA+ (M5730). None of three configurations offered over here is equipped with the modem so it have to be ordered separately. When it will be available ? Haven't found it anywhere yet.





__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind









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Answer:T431s optional 3G modem availability (EU)

Are you sure that none of the models in the Czech Republic have WWAN? Because here in Germany, two of the three models available come standard with WWAN:http://www.campuspoint.de/lenovo-thinkpad-t431s-20aa0019ge.htmlhttp://www.campuspoint.de/mobile/notebooks/lenovo/thinkpad-t-serie/thinkpad-t431s/lenovo-thinkpad-t4... The T431s will get the Gobi 5000 with LTE soon (Announcement in July). Maybe also in Europe.

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Hi community, i wan to ask a question i cant get an answer to myself.  I want to buy a T431S (20AA0012MH) and I want it to work with a dock: The ThinkPad Mini Dock Plus Series 3 type 4338 (looks like this one: http://support.lenovo.com/us/en/documents/pd014484) First question; fits the laptop the dock?Second question; can i use two 1600x900 resolution screens connected with DVI to that dock with this laptop? Thanks in advange Chris













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Answer:T431s Dock and multiple screens

Anyone :'(

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To any of the Lenovo Staff Members who monitor this forum, please read this carefully... I just received my new T431S, model number 20AA000SUS.  What I want to know is do your Product Managers or Product Developers use the machine before signing off on the final design?  The reason I ask is because of the following: THE SCREEN IS A COMPLETE FAILURE!!! The vertical and horizontal viewing angles are terrible, the brightness is not even close enough to being usable.  When the laptop is sitting on my desk I have to push the screen back another 15 degrees at least (compared to my X1 Carbon) to get a good enough viewing angle to work on Microsoft Word documents.  I just do not understand how you can ship a product that has overall great build quality, good general specifications, but a screen that is simply not usable.  I am really disappointed in Lenovo.  How much harder would is be to source an IPS screen?

Answer:Just Received My New T431S - Screen is Abysmal

Sounds like an AUO manufactured screen. I personally do not like AUO screens because they are not lit evenly from top to bottom, and the native white balance is too blue.  Thje LG and Samsung are more evenly lit and super bright.

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I recently picked up a T431s from the outlet. Nice ultrabook. Lighter than my T520 and T410. I have been using the 4337 and 4338 dock solutions for both of those units. I had done research before purchasing the T431s and was assured by Lenovo that the unit would work in both a 4337 and 4338 with an adapter (part number 04x0856 - Lenovo CS09 Dock Adapter). The part is shown here: CS09 Part. The T431s did not ship with the Lenovo CS09 Dock Adapter and I have been looking everywhere to locate one so that I can use it in either the 4337 or 4338 dock.  Is there another part number that I am missing? Is this part just not available? What are folks doing to dock a T431s in either a 4338 or 4337? I have called support... nightmare. Got bounced around so many times and still no answer from anyone.













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Answer:T431s - Docking station options

Anyone? I can't be the only one looking to dock this laptop.

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Hi, System updater founds new BIOS, version 1.16.1.04, currently I have version 1.14 (9GHET29WW). However, after starting to download packages, Lenovo System updater returns (always) an error: 1 package did not download. I have Windows 8.1 with all the latest (except the Apr 2015 security bulletins) updates installed. What's up? //timo 













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Answer:T431s: unable to update BIOS 1.14 -> 1.16.1.04

We checked the server and didn't see any obvious problem with T431s BIOS.
Can you please try it again?
Do other updates download and install OK in System Update?

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hi I was wondering what is the wifi card support list for t431s?I know about the bios whitelist for wifi cards but i couldnt find a list for this model.Bios version history only says:(New) Added support for new wireless devices. Since i upgraded my wifi router to AC standard i was thinking if i could get an AC card for my laptop to benefit from faster connections. would love to stick with one of these: http://ark.intel.com/products/83635/Intel-Dual-Band-Wireless-AC-7265http://ark.intel.com/products/75439/Intel-Dual-Band-Wireless-AC-7260 thanks

Answer:T431s wifi card options

HiBy some unknown reason the list of wifi cards and their p/ns (FRU) supported by T431s is absent in the official document (it has inaccuracies as well):https://download.lenovo.com/parts/ThinkPad/t431s_fru_bom_20130321.xlsx.pdfSo, the most clear way is to look inside of the BIOS wl, but this task needs some skills.In anyway, laptop doesn't support generic wireless cards w/o Lenovo FRU.

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The battery died and the computer did an auto shutdown due to low power.  I cannot get it to come back alive :-).  When I press the power button, it comes on, power light stays solid, and the keyboard backlight flashes on and off, but the screen never turns on and the keyboard is unresponsive (cannot activate any function keys, cannot turn on keyboard backlight, etc.) Turning on via the power button or the fingerprint reader does not make any difference.  I've tried resetting using the reset hole in the back.  I've tried holding the power button to do a hard shutdown (which does turn it off, but no difference when it comes back on). Windows 10 Help! Thanks!

Answer:T431s Won't Boot and Screen Won't Turn On

Hi bradye,
 
Welcome to Lenovo Forums!
 
It looks like a hardware issue, hence I would request you to take the system to the nearest service centre for further assistance.
 
Please find the link given below to find the nearest service centre details as per your location.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
OR
http://bplocator.lenovo.com/
 
Please let me know whether the above suggestion helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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Does anyone know the brand and model of SSD's installed on new build T430s and T431s?     It would be a 256 GB size. I am looking to get one of those models, but we have a corporate policy that all travel laptops must have hardware Full Disk Encryption on the SSD's.       A Lenovo sales person I chatted with said he wasn't sure, but thought they might be Samsungs.   But Samsung has alot of model's so I can't be sure of it's encryption before ordering.    Besides, I know we received an Intel 520 SSD of 180 GB on a W530 a few months ago so his info is not up to date.     Also, does anyone know the SSD form factor and interface such as micro SATA on the T430s and T431s?   In the worst case, we can order a T430s, and just reinstall with an Intel 520 if the SSD is not up to par. Thanks.Carl

Answer:SSD Brand and Model Used on T430s/T431s

I don't know what is available in stock right now, but one of the listed drives for the T430s is
45N8357, which is an Intel with FDE.  The form factor for the T430s is 2.5", 7mm-thick.  I don't know about the drives in the T431s.  I have not seen one yet, but I was told there are 9.5mm options

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Hello, I have problem with shutdown and restarting my Lenovo after instaling fingerprint software.I find similar problem with new model T440s and solution with installing new pro software for fingerprint.But when I install this newer software it can't find any fingerprint device on my computer. Either way I can't use my fingerprint device with my computer. It is Windows 7 pro and it is member of domain. Now I made clean install of Windows 7 without fingerprint SW and it runs great. But I want to use my fingerprint device. Is there any solution for my problem?

Answer:T431s shutdown and restart problem

Hello, Here's the correct Fingerprint Software for your machine, and I'm assuming you got Windows 7 Professional 64bit. Fingerprint Software for Windows To eliminate any kind of older fingerprint setup conflicts, enter your BIOS after rebooting your machine by pressing F1 during the POST screen. Go to Security -> Fingerprint -> Check Pre-Desktop Authentication is Enabled -> Reader Priority can be set to Internal Only if you don't use an external solution -> Check Security Mode set to Normal -> and finally Reset your Fingerprint Data. That clears out all fingerprint data registered by the machine. Go to Restart -> Exit Saving Changes. After restart, setup your Fingerprint Software and reboot afterwards, and then you should be able to set up your fingerprint reader normally. Chime back if this doesn't work for you. Cheers!

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Hello EveryoneIt has been a while since I decided to buy a laptop and I narrowed my 2 choices to : T430s and T431s But yet, I can not decide between these two laptops, The T431s is pretty new and there are not a lot of reviews about it but the T430s has some good and bad reviews . What I like about T431s is the style, and trackpad . But I dont like the fact that the battery is not user replacable.  I want your opinion on T430s vs T431sI created a poll here : https://docs.google.com/forms/d/10Dp05hfFnACGuf0gyBEdGd2eD0LZqMVxEifIEk390uQ/viewform I really appreciate if T430s and T431s owners respond to the poll so I can make a better decision I will post a link to the responses later  thanks 

Answer:Poll : Your opinion about T430s or T431s

I haven't used a T431s but have used a T430s for the past 8 or so monthsI definitely wouldn't want to give up the trackpad buttons but would like the extra battery life the T431s apparently has

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I've been trying to use my new T431s for over a week now. For the most part it seems good (I've had over 5 T series). But the touch pad is driving me NUTS.  At work I have it in a dock.  I have the external keyboard with the Trackpad/touch pad.  And it detects them, but won't work - but I can use a mouse there. When used as a laptop, I have to wonder if they even tested the trackpad (if mine is working as designed). 1. When I use the track point (the main reason I stay thinkpad) - the buttons are gone and they are intergrated in to the touch pad: a) The button clicks take 3 to 5 times to takeb) Third buton (scroll) does not work 95% of the timec) My palm keep tocuhing the pad and bringing up the windows charm, and teh next click (regardless of what I'm clicking on) will bring up the start screen. when I try to use it as a touch pad:a) right clicks don't work right - I can hear the click many times beofre the software gives me a click.b) left clicks are almost impossible - sometimes it takes me 5 tries to get a left click, I have to rub my finger on teh lower edge before I click to get teh left click.c) 2 finger scroll failes 80% of the time, and if I press to hard, that is when I get the click. I'm just wondering if everyone has this, or if it's just me, I'll get the trackpad replaced.  I'd be happy to just disable the touch pad, and just use the trackpoint (that is how I alwasy ran my other units) - but I can't even find that... Read more

Answer:T431s touchpad - Is it crap or is it just mine?

Call Support and ask if they have a solution. If they don't, have them replace it.This is the first review I've seen about the five-point touchpad, and this may or may not be how well the design actually works.

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