Computer Support Forum

T410 Screen cracked

Question: T410 Screen cracked

My screen for my T410 cracked, and the whole lcd is now black and white. I can't seem to find a place on the lenovo site to buy a new screen, and I was wondering if anyone knows of a reliable web site where I can buy a new one. Thanks for the help.

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Preferred Solution: T410 Screen cracked

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: T410 Screen cracked

Hello mate, You can go there : http://www.thinkpad-parts.com or ebay.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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My T410 has 3 cracks on its palmrest, one below the right-click button of the mouse, one below the small rectangular hole on the right, and one above it (see picture). They're merely cracks, but if I try to apply pressure on them, they move a bit. I don't want it to grow any bigger. I'm thinking of placing glue or even nail polish to try to hold them together, but I have zero idea as to what the surface is made of. I'm scared that I might do more damage instead of fixing it. Anyone has an idea of what to apply on these cracks? Huge thanks! 

Answer:Cracked T410 palmrest - any remedies?

No one?

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The screen is only cracked in the corner which is why I thought i would still be able to use my phone but the touch screen wont work at all. This has never happened to a touch screen phone I have owned before why has this happened?

Answer:I dropped my phone and the screen cracked however instantly the touch screen stopped working.

You could try rebooting your phone and see if you fixed it, but you may have cracked the digitizer in the exactly wrong spot. It could have been the corner where the wires connect to the digitizer that has broken the circuit. You're likely looking at needing to replace your touchscreen.

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cracked my lumia 1520 screen 8 months ago and it was working fine but randomly now it wont respond to my touch and it stays at the lockscreen because i cant type anything

Answer:I cracked my Lumia 1520 screen months ago and now all of a suddem it can't read my touch, is it time to change my screen?

Try a soft reset first....i think you keep holding power and either up volume,or down volume....till it shows the gears......a hard reset is more detailed,but it erases everything......the worst is the crack might have finally broke the touch part I the screen,and you need to I install a new screen

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my screen on my laptop is broken and we use a HDMI to see the screen. unfortunately my daughter accidental changed the setting to no external display ...how do I get the pc to where I can see the screen again short of replacement as it's not in the budget at this time

Answer:video not working on external screen laptop screen cracked s...

Windows key + p brings up the interface and tap the up and down arrows and enter key alternately until you get a display on external monitor then set it from there.  

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The display of my HP ENVY TouchSmart 15-j004sa Notebook is cracked from top to bottom. This has resulted in the touch screen ceasing to function... what am I to do? Can I send my laptop off to be mended, or do I have to take it back to John Lewis to get it mended? What is the likely cost of fixing it?

Answer:Screen cracked, touch screen not working, HP ENVY TouchSmart...

It's not covered under HP warranty for any reason as I found out.  They will repair it for about $250.

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Well, it was bound to happen. After 20 plus years in corporate tech support, unpacking, configuring, and shipping laptops all over the world for the first time I cracked a laptop screen. Unfortunately, this laptop screen was attached to my personal HP Envy Touch Smart 15 Notebook PC.
 

 
I have always believed that ?stuff happens?. We live by the luck of the draw. When it?s time it is time. You never know. When I picked up my laptop one morning last week on the way to an offsite there was no mistaking that muffled pop of a cracked screen. Stuff happens.
 
My screen still worked but no longer with touch screen functionality and I immediately jump on the web to determine the cost of and the degree of difficulty to replace the broken screen. In this site and others, I was surprised by the number of Envy owners who?s broken screen story mirrored my own and whose uploaded photos look uncomfortably familiar.
 
In almost every uploaded image the impact area was nearly identical, roughly 1.5 cm from the top bevel and nearly perfectly in line with the center of the touchpad.
 
Many generations of the Envy are designed with a Touchpad that sits in a shallow trough. That trough, the width of the Touchpad, extends out and forms a depression along the outer edge of the laptop.  When closed, the top or lid, with the fragile display, is supported by the stiffer bottom ?half? of the laptop. But a depression on the edge of the keyboard half of the la... Read more

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I cracked my Stream 11's screen (well, my 3 year old threw a Lego at it!) but the blacklight worked fine and I used an external monitor until the replacement LCD screen arrived. I replaced the screen and switched the laptop on...black!  External monitor still yields a display, so it's not the GPU.  Then when plugging in the OLD screen (cracked but had still lit up), that now fails to turn on!  I was very careful in replacing the screen, yes the connector is snapped properly in place and there is no damage from the install. What's going on?  Not much having shelled out £40 for a replacement LED for now no screens to work at all!

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Hi, I replaced a broken/cracked screen (which was working fine with backlight) on my T510 with another LCD screen and now I can't see anything unless I hold it at a certain angle in bright daylight. I've read a little around this topic and some searches have suggested the LCD convertor may have been shorted so I replaced with another but still a no go. Others searches suggested it may be a fuse that I may have blown on the motherboard, if so is this an easy fix? As I can seen the screen is working, is it something to do with the backlight? Any thoughts/advice would be really appreciated. Thanks

Answer:Replaced Broken/Cracked Screen On My T510 Now Screen Is Very Dim

Backlight system consist of three components:1) MB2) Inveter3) Lightsource At the moment you don't know where the fault is, so you have to test each of components. Start testing with lightsource. You write that your previous screen had working backlight. If you still have that screen, connect it to your current inverter. If backlight is working on broken screen - backlight on your current screen is faulty. If backlight is not working test another component - inverter. Here you have 2 options:1) Check for output voltage using Voltmeter (be sure to chek if you Voltmeter can handle HV that will be between output terminals).2) Get inverter from eBay or any other after-market source. Most of inverters are generic, so search by manufacturers model number instead of Lenovo/IBM part number.If it is still not working with new adapter 0 your MB will have to be replaced.





---T430s (i7 / HD+ / Intel 520 SSD / 16 GB Ram)Previous: X60s, Portégé R100

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Hi, This may be a very basic question but I have no clue about hardware matters, so I'm hoping someone here can help me - my Lenovo Y560 screen got broken with a huge crack across the screen. I need to get it replaced now but I don't know whether to go for an LED screen or an LCD screen. Some vendors have contacted me telling me I need a "paper LED" replacement, while others have said the replacement would be an "LCD screen". The prices they have quoted for LED and LCD replacement is Rs 3500 and Rs 5500 respectively.  Which screen should I go for? Please help! Thank you in advance.













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Answer:Y560 screen cracked - LED or LCD screen replacement?

According to HMM (Best to remove panel to get model #)http://consumersupport.lenovo.com/us/en/UserGuide/Guide_show_1273733246573.html15.6 HD LED Panel , B156XW04 V0FRU: 1800394215.6 HD LED Panel , LP156WH3-TLQ11800393615.6 HD LED Panel , CLAA156WA15A1800394715.6 HD LED Panel , N156B6-L0D1800393115.6 HD LED Panel , LTN156AT10-L0118003934

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Hi all, so I bought an 1st Gen X1 Yoga (20FR) earlier in the year, and due to an unfortunate accident the screen is now cracked and the touchscreen no longer works. I'm quite upset about it, but a repair from Lenovo would be £580 which is far too much. I'm happy to buy a display separetely and install it myself, my I'm unclear about screen compatibility. My screen is a 14? WQHD (2560 x 1440) LCD. My question is, can I buy a 1920x1080 screen (since they're cheaper and easier to find), and replace the current one with it? Or does it need to be the exact same screen? The part quoted by Lenovo is 00UR192, but would this one work for instance? Many thanks, any help or suggestions would be greatly appreciated! 

Answer:Cracked X1 Yoga Screen - Need help with screen replacement

Welcome to the CommunityFRU 00UR192 is a kit of several parts, LCD including - LGD p/n LP140QH1 (SP)(E1), Lenovo FRU 00??876. So, you might purchase separate LCD only if it's the only broken part. I don't know anything about compatibility of FRU 00??875 on the page you've linked.BTW, there are 4 compatible spare parts, substitions of 00UR192. One of them has the same LCD as above.

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Hi , I need help. I have E420 cracked screen. I have replaced with 2 different screens but none has worked. I am able to use the web cam or the laptop  when I connect the thinkpad to my TV through HDMI cable(with the replacement or cracked screen). What could be wrong. Please help. My warranty ran out so can't send it to Lenovo. Is it my connection or is there a specific screen type?THANKS

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Hi all, so I bought an 1st Gen X1 Yoga (20FR) earlier in the year, and due to an unfortunate accident the screen is now cracked and the touchscreen no longer works. I'm quite upset about it, but a repair from Lenovo would be £580 which is far too much. I'm happy to buy a display separetely and install it myself, my I'm unclear about screen compatibility. My screen is a 14? WQHD (2560 x 1440) LCD. My question is, can I buy a 1920x1080 screen (since they're cheaper and easier to find), and replace the current one with it? Or does it need to be the exact same screen? The part quoted by Lenovo is 00UR192, but would this one work for instance? Many thanks, any help or suggestions would be greatly appreciated! 

Answer:Cracked X1 Yoga Screen - Need help with screen replacement

Welcome to the CommunityFRU 00UR192 is a kit of several parts, LCD including - LGD p/n LP140QH1 (SP)(E1), Lenovo FRU 00??876. So, you might purchase separate LCD only if it's the only broken part. I don't know anything about compatibility of FRU 00??876 on the page you've linked.BTW, there are 4 compatible spare parts, substitions of 00UR192. One of them has the same LCD.

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I own an HP  ENVY x360 m6 Convertible PC and I'de like to know if I can replace my cracked touch screen with a regular LCD screen like the one in the picture I have attached? If not the one in the picture, may I have some links to recommended screens for my laptop that are under $100?













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Answer:replace cracked touch screen with LCD screen

Hi,Specs: https://support.hp.com/in-en/document/c05315773Manual: Page 20http://h10032.www1.hp.com/ctg/Manual/c05098448It came with 15.6" diagonal FHD IPS UWVA multitouch-enabled edge-to-edge glass (1920 x 1080)Unfortunately touchscreen display panel assembly is not spared separately (includes bezel, panel, and TouchScreen board in the HP part unit) and the are no non touchscreen panels listed in your ManualYou need this part:Part No: 856811-001Description: 15.6 INCH PANEL KIT, LCD FHD BV SLIM TS$170: http://www.ebay.com/itm/172590643445?_trksid=p2349526.m2548.l4275&_mwBanner=1$144: https://www.amazon.com/15bestoption-15-6-Convertible-M6-AQ005DX-15-AQ015NR-856811-001/dp/B01NA6Q78II'm not getting <$100 from anywhere. May be you could search part number in your region.RegardsVisruth

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Just an interesting tidbit of information: That's the story from The Inquirer.

No forum rules violated here--just the story, not the crack.
http://www.theinquirer.net/?article=24961

The hackers just ain't givin' up.
 

Answer:Cracked Windows anti-crack cracked claim

Nothing new here - LongHorn/Vista will probable be cracked before it comes out too.
 

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Question: cracked screen

will my waranty cover a cracked screen?

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I was useing my laptop and then we left to go get food and we just got back and there is now a huge crack on my screen and i am wondering if the warranty will cover it.

Answer:Screen cracked on its own

Does the warranty cover "accidental damage" ?  Sometimes called "all-perils" damage?Got any pets in your home?  Unruly co-inhabitants?Did you purchase on a "premium" credit-card, because sometimes those cards add "accidental damage" coverage?   

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Question: Cracked screen

So, i just bought my hp envy from bj's LAST THURSDAY!!! LAST THURSDAY!!!!  I closed my computer last night and when i got up this morning to use it the crack was there..... as others have posted starting at the top and going down the right bottom of the screen.... i'm soooooo upset.....  this has  NEVER happen to me before......  i'm going back to bj's tomorrow and i'm not sure what will happen, but this was a very disturbing situation!!!

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Question: Cracked screen

Hi. I'm new to this forum and just had a quick question. My husband has an Acer Aspire V5-561P Touch Screen that he has loved and had no issues with until last week when he opened it up like usual and it cracked unexpectedly. He brought it into a computer store, and they informed him he needs to buy a whole new screen at a large cost. Apparantly, a screw came loose inside of the screen and fell out. This seems like a factory defect to me since it wasn't bumped or anything? Anyways, what is the best option here? Is this something that acer would fix since it wasn't our fault? We are no longer under warranty. Thanks.

Answer:Cracked screen

As this is a hardware issue and your computer is not under warranty anymore, you are advised to contact the nearest Acer service center for further assistance. To do this, the following link can be helpful:http://us.acer.com/ac/en/US/content/contacts Hope this will help you.

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Question: cracked screen

My screen developed a running crack and is now operating sporadically. The bottom right corner of my screen was not flush with the lid and yesterday I gave it a hard push and the screen cracked. It cracked where my thumb pushed and created a running hairline crack to the top of my screen. The budge is still not flush as the push only cracked my screen and now my laptop is working sporadically. My laptop is still under warranty and I'm really disappointed that this defect has created new issues. Who do I contact to get this repaired under warranty?

Answer:cracked screen

Hi @amtrak11, To contact HP Support: Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.

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I left my Pavilion 360 running last night and it didn't hibernate (weird)- when I woke up a few hours later, the LCD screen had popped out a bit from the housing on the upper left hand side (even weirder!) so I pushed it back in and closed the lid.  When I opened it this morning, there is a crack that starts in the bottom middle of the screen and radiates up and out- going to both upper left and right corners and the touch screen no longer works. It's still under warranty but I know that the screen is not covered. It wasn't dropped or misused in anyway! Is there a known defect?

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Question: Screen Cracked

Laptop fell from table and there is crack on screen. I need to replace screen. I checked on internet and there are few different types available in screens like IPS, FULL HD for my laptop. How do I know which screen is compatible with laptop. Laptop model is Dell Precision M4600.

Answer:Screen Cracked

Hello. You have posted your question on the Laptop Audio discussion board. This is out of my area, which is laptop audio, but I would go to the parts-people (Dell parts specialists) and enter the service tag of the laptop in the box under "Not sure which LCD screen fits your laptop", then if still needing more help, chat with one of their parts experts.

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Question: Cracked screen

Hello,  My HP Pavilion X2 Detachable laptop has a crack down the middle of the screen and the screen will not work anymore,It has these glitches where when I'm doing something it'll just randomly starting doing these white dots & when they happen I cant do anything. Could you please help? Katie 

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Question: Cracked screen

The screen on my Spectre has cracked twice. I have extended service protection, so it was replaced each time. Last time, the repair person specuated that the heat from the computer may have cracked it. He suggested that when I turn it off, I put some sort of protection between the screen and the keyboard. Does this sound crazy? Does anyone have any suggestions about how to keep the screen from cracking? I am scared to actually take it any place, so it is no longer "portable:"  This kind of defeats the reason that I bought it. I am definitely discouraged. 

Answer:Cracked screen

Hi @SkippyCross,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

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Question: Cracked Screen

As I type, I am looking at the unfortunate landing place for my 4 yr old's wooden ball that slammed into my laptop screen. It is cracked and has black lines growing by the minute. It is an HP laptop model dv6-1245dx. Does anyone have any advice on how to find and change such a screen?

Answer:Cracked Screen

heres one... HP Pavilion DV6000 Series Laptop LCDs (15.4-wxga-1CCFL) BRAND-NEW starting at $88.00

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Question: Cracked Screen

My laptop was accidentaly dropped and sadly the screen cracked. The laptop works perfectly fine. No black screen BUT the touchscreen is not working. I tried pressing the screen harder but still no touchscreen working. I noticed that when i push/press the monitor, the inside part(Maybe it's the LCD or idk) is untouched. And only the Glass from outside(Maybe it's the digitizer or idk xD) is cracked. now here are my questions:1 - what should I replace? The LCD or Digitizer or the front glass or something that I don't know?2 - How Can I replace it?3 - Can i replace it with a different Screen Model/type? Coz I think a TouchSmart Monitor screen is a hard-to-find item here in my country(btw im from Philippines), so i might use different model if possible. IF NOT,4 - Where can I buy this kind of Monitor Screen? Please suggest me a place or an online shop to buy from(An online shop that can deliver here in ASIA).

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Question: Cracked screen

Hello,  I have a cracked screen and am curious how much it will cost to get it repaired. I live in lethbridge and no laptop repair store will touch my laptop because it is a touch screen.  Thanks  

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Hi, I paid top dollar to get this latest greatest Thinkpad X1. I have used Thinkpads for well over 15 years. I was working in a coffee shop, put it in standby, closed the lid, put it in my bag, walked 100 meters to another store, sat down and opened my machine to resume work and found a hairline crack right across the monitor from one side to the other.  The machine seems fine and most the time it is hardly noticeable. I have a full 3 year warranty but IBM wont even consider the warranty because they say it is physical damage and whenever its a monitor that is damaged they wont even begin to consider it covered under warranty. They want AUD640 to replace the monitor.  I was on holiday and so can also claim in my travel insurance but this is highly unusual for Thinkpads in my experience and wanted to knwo if anyone else has had or heard of similar problems with the screen cracking on a Thinkpad X1. 

Answer:X1 Screen Cracked! Anyone else?

my X1's LCD is fine... i haven't heard many LCD cracking on the X1, other than when people left a pen on the keyboard and slamming shut the LCD.

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Question: CRACKED screen

I have a cracked screen on my HP Touchsmart 15. The product # is L0T71UA#ABA the model # is 15-r264dx. Please tell me what i need to replace it and where I can buy it. Thanks

Answer:CRACKED screen

Hi,You need:Part No: 764877-001Description: 15.6 INCH DISPLAY, BV WLED ST WITH BEZEL HPManual: Page 21http://h10032.www1.hp.com/ctg/Manual/c04409502Specs:http://support.hp.com/in-en/document/c04677832It'll be costly affair.HP part store here: $290https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=12DC36AEA6D1489689E3AAFF498F4698&SearchIn=P...Labour charges extra.RegardsVisruth

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Question: cracked screen

i put my laptop closed lid after using last night and in the morning it has a cracked screen.. now i need to find a store in melbourne, australia.. where can i find one

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Question: Cracked screen

I, like many other previously documented, suffer from a badly-cracked screen. I've endured it for months as it's usable, apart from occasional errant pressure on the touch screen from the broken glass mimicking a touch screen action. I can usually get over this by rebooting.However, it's less than ideal. This is an expensive computer with an obvious unforseen design fault, probably the result of taking the case to its design limits. It's living on borrowed time until a catastrophic failure means I gotta do something about it. My questions are as follows:1. My digitizer seems functional, so can I just replace the screen glass?2. If so, where can I get it cheapest?3. Can I get it in the UK? Suppliers?4. If not, does the whole lid need replacement, and where can I purchase one? It's not possible for me to go through the rigmarole of returning it to HP (USA), which is where I bought it, as I'm returning to the UK for 2 months. So, warranty nothwithstanding, I'm gonna have to get this done myself. I hope I've stated the situation clearly, so you can provide a clear-cut pathway for me to get this sorted.Sincerely,Martin K

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Question: cracked screen

my nokia lumia 620 has a broken screen in the middle. the downer part of the screen is responding to the touches and the upper side is dead. what can i do to make the upper side responsive or it needs a replacement.

Answer:cracked screen

Sounds like the screen is going to have to be replaced or replace the device itself.

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Question: Cracked Screen

My screen is cracked and I need to get it fixed.  Can you tell me how much it would cost.  It is still under warranty but I think it is not covered.  Can you tell me where I can take it or if you can fix it for me?  I love my little HP computer, we only own HP computers.  My husband and I have always stuck with HP becuase they run so well, and my computer is fast!!  I hope to hear from you soon as I want to get my laptop fixed asap.  I thank you in advance for your help. Kind Regards, Dborah

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Question: Cracked Screen

I have owned four Lenovo laptops and for the most part have been satisfied with the units and customer support, until recently. I purchased a Thinkpad 420S a couple of months ago and used it for a couple of weeks. One day when opening the screen I noticed a crack in the screen at the right hinge location.  When I called customer support I was advised that this was due to customer abuse!This was before I even shipped it back. Hard to believe since the unit was kept on top of my desk, with no one else present in the house.  When I spoke to a Lenovo rep in  Denver he advised that I should have said that I had a problem with my screen instead of a crack.  When crack is mentioned it is always categorized as customer support even though this was a problem with a previous model (as per Lenovo customer  support).  Long story short, I was advised that I would be charged $700 to replace the screen which is half the price I paid for the unit. I was not able to contact a Lenovo representative with any authority or even someone to talk to for an alternative remedy.  None of the east coast VPs had contact information, of course, so I was hung out to dry.  I had them ship the unit back and it sits on my shelf with a cracked screen, a very expensive bookend. I had to buy another laptop.  If anyone has suggestions on anyone I could talk to besides customer support which is useless, I would appreciate the info. Richard

Answer:Cracked Screen

Hum, i have seen couple of the screens cracking like that on a T400s and T410s. The increased rigidity of the new T420s screen casing should prevent such thing from happening, but i guess this could still happen.Do you have a picture that you can upload to flickr and then provide url of this uploaded picture?

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Bought new HP in november 2016 , after few months screen crack , support says : mechanical issue , user fault , have to pay £250 for repair and transport - HP don't know about any issues with screen . Any advice ? ( obviously besides usual one : pay )P.S.I hope post won't be edited/removed like last one :-) - I've tried to be courteous this time and used HP only twice .

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Question: Cracked Screen

Ive acidently cracked my screen but the LCD did not brake its the glass infront of the LCD screen I was wondering what part I need to get to fix this. It is mainly cosmetic

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Question: Cracked Screen

looking for HP support center here in Metro Manila Philippines. i need to have my laptop's LCD changed. Screen got cracked. Kindly email me for nearest HP center i can reach too thank you.













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Answer:Cracked Screen

It is located : 1/F Accelerando Bldg., 395 Sen. Gil J. Puyat Ave, Makati, Metro Manila, PhilippinesPhone: +63 2 867 3551Hours:  8:30AM?5:30PM The following search has a link where you can get directions to it from Google maps.https://www.google.nl/search?q=E7Z34UA%23ABA&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&ei=pBraWKG7NsmB1gKuw6OoDg#q=HP+Service+Center+Manila+Phillippines&*  

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Question: Cracked screen

My screen cracked and the touch screen stopped working but the display kept flickering on and off. The flickering became worse and I would have to keep moving the screen in different angles to use my laptop. I tried replacing it on my own with another screen but it would not work. If I connect it to my tv, the laptop still works. I bought my laptop about a year and a half ago so I do not have warranty anymore. How can I get my laptop fixed?

Answer:Cracked screen

Good day and welcome to the community.
 
Sorry you're having difficulty.Please provide your system's model number or name, otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.Regards.

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Question: Cracked LCD Screen

I have a Gateway laptop modle6518gz with a cracked LCD screen . How can i replace the screen.
 

Answer:Cracked LCD Screen

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Question: Screen cracked

My screen is broken and I got in December so I have a warranty

Answer:Screen cracked

Dear HP Customer, If you have purchased any additional careapck like ADP ( Accidental Damage Protection) then you may reach our Technical support and can initiate warranty services provided it falls under the terms and conditions. However, you can walk into any our HP Authorised service center and can get the unit diagnosed for the LCD replacement and the cost if the unit does not have ADP. Further information can be obtained by contacting our Tech support. Contact HP:http://www8.hp.com/us/en/contact-hp/support.html Thanks,Mahesh




I work for HP

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Question: Cracked screen

Bought laptop for my doughter in november , one day she open screen as usual and noticed crack on screen . HP Customer Support decided : mechanical problem , customer fault . Have to pay HP ( repair in workshop other than HP void quarantee ) £250 for repair because HP don't know any issues with bad quality of screen ( they not read posts in this HP support forum I assume ) . But when I requested return of faulty screen to be diagnosed by independent workshop ...... first shock , then usual game " we give you some discunt from price " , then ... we won't take laptop to repair . On the end legal department will be involved and will see . 

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Question: SCREEN CRACKED

Hi,  I recently bought this laptop and the screen is cracked.   How would I be able to fix it? Also I do have a limited time that I would need it to be fixed by if it is possible for a fast track way to fix it.  Thank You.  Tamara

Answer:SCREEN CRACKED

Dear HP Customer, If you have purchased any additional careapck like ADP ( Accidental Damage Protection) then you may reach our Technical support and can initiate warranty services provided it falls under the terms and conditions. However, you can walk into any our HP Authorised service center and can get the unit diagnosed for the LCD replacement and the cost if the unit does not have ADP. Contact HP:http://www8.hp.com/us/en/contact-hp/support.html Thanks,Mahesh




I work for HP

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Question: cracked screen

on opening my spectre today, it had been sitting on my desk, the screen has cracked fully across from the hingeit was ok and uncracked when closing it, this is a product fault

Answer:cracked screen

Me too

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Question: Cracked Screen

My product is less than 3 months old, has not been mis-handled or abused in anyway, on the contrary as it was a very expensive purchase for me I have been exceptionally careful with it's use been mainly reserved to my desk. I am shocked and dissappointed to find it has developed a cracked screen overnight, virtally witout any apparent reason!! Upon reading this forum it appears to be a defect in this particular model. I am at a loss on the best way forward. Please help, this is definitely unexpectable for such a high end product.

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Question: Cracked Screen

I opened my laptop tonight and the screen was cracked, I carried it downstairs and did nothing to it, so it is so WEIRD.  I just spent an hour on the phone and politely explained my situation, the person on the phone said it is $424 to fix.  I explained my dissappointment and said this had to have happened before it is clearly a defect.  They told me nope, so I paid the 424, like everyone else and then I get on the forums and it is rampant.   Clearly HP has a problem.   I am pretty nervous, becuase I just bought a boat load for my employees and this thing just cracked this easily, I am seriously considering not ordering any more.  I fought everyone, they all wanted the surface, but we might have to reconsider.  Sorry HP, I think you are great, but you need to figure this out, and not charge everyone so much to fix it.  Too bad the laptop is awesome, and the screen was amazing.  

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Question: cracked screen

screen was fine when closed,it sat on a desk overnight and in the morning the screen has cracked fully across from ,the hingesthis is a product defect and should be covered under warrenty

Answer:cracked screen

Same!

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Question: cracked screen

i have cracked the screen. what do i have to order to replace the screen thanks steve

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Question: Cracked LCD Screen

Hi Everyone I cracked my LCD and need to replace it where can I buy one? Model-4231 S 10Size-10.1 I think?SpecsGig160 HDBuild in Cam

Answer:Cracked LCD Screen

Hi Please open the link: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-71077 You can find various parts for S10 there.

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i was given a casio be300 pda. it was given to me with a cracked screen. can that be fixed and where and/or how. i was thinking that comp usa or some other computer store. any suggestions? thanks for the help!
 

Answer:cracked screen on PDA

Your probably going to have to go to casio, I doubt any of the places you mentioned will touch it. Had trouble about a year ago with one and it got sent back to the manufacturer, it was under warranty, gotta be expensive to have it replaced.
 

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Question: Cracked Screen

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Answer:Cracked Screen

There are a lot of 360s of various screen sizes. Hit fn + esc and get the Product number. Do you want to try to replace the screen? Where do you live (country)?

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i cracked my lcd screen by mistake...now it has big back spot at the corner...i called up the lenovo guys they said..it'll cost me around 12000..i got my netbook for around 18k.any suggestions or resellers....anyone knows the lcd part number??thank ukamal(bangalore)

Answer:s10-3 screen cracked.help!!

check ebay also i've checked my s10-3 for lcd, part number is b101aw02v0

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Sitting beside my husband yesterday as he closed the lid on his 11 month old Spectre x360 to hear a slight cracking noise as we reopend to find a harline crack starting at middle top of screen. Spent most of the morning chatting and talking with HP to get the standard it is not covered explanation. First line repsonder quoted me standard 299.00 but when I escalated the supervisior gave me a 30% discount BUT they had a new starting price of 549.00!!!  Has anyone had any luck in repairing through local franchise or shop or escalating. I noticed the new 13 inch model has a redesigned 13 screen. No suprise there.

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Question: Cracked Screen

I need help figuring out how to get this screen fixed. OF COURSE it cracked after the warranty expired but Im started school today and really need this fixed. Your help is appreciated

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Question: cracked screen

I have had this laptop for 3 months  brand new I haven't used it in 3 days I take it out of the computer bag and go to open it tonight and the screen is cracking right in from of my eyes ... It was un believable. I going to call Hp and the retailer I bought it from I'm going to see who is going to be able to assist me with either a return or exchange for faulty product  and I have my rciept just ridiculous .

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Question: Cracked Screen

Hi I have just cracked the screen on my idea pad s10e.Is this repairable and if so how would i go about getting it fixed.Thanks 

Answer:Cracked Screen

This repair is going to be expensive if you are going through the Lenovo service, you should find a computer repairer whom can do it for you, or scrap the laptop for parts, and buy a new one.

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Question: Cracked Screen

Hi. My HP Stream x360 accidentally got cracked.  I bought my laptop in August of 2015 and the warranty has expired. Can I buy a warranty that covers accidental damage? I saw a warranty that covered it on the website but wasn't sure if it needed to be purchased on the day that I purchased the laptop.

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Question: Cracked screen

I have a compaq presario v600 laptop and unfortunately i have cracked the screen,is it possible to replace the screen?

Answer:Cracked screen

I would contact laptop bits click here or if your in Manchester then click here

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Question: Cracked Screen

I have product number K2Z69AV. I dropped my laptop and cracked the screen. It is only 10 months old and still within the mfg warranty period. Will the warranty cover this? How can I find out and who do I send it to, if covered?Thanks











Solved!
View Solution.

Answer:Cracked Screen

Hi, The answer is no. Not unless you are subscribed to ADP (Accidental Damage Plan) that HP offers. It includes liquid spillage, Accidental drops ets. Manufacturer warranty is for component replacements only but it doesn't include any customer induced damage. This is the number that you should call. HP SUPPORT: 1800 474 6836. Give them you computer's serial and product number for them to create a ticket for you. State what happened to the computer so you could get a support immediately.

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Question: Cracked screen

Came back from Uni this morning and opened my computer screen to find it cracked near the camera, the cracks are spreading each time I look at it and now the touch screen isn't working properly (it does on and off).No real impact that I can recall it was in the same bag as all my text books, bit disappointed I only bought it at the end of June.

Answer:Cracked screen

Hi, Sorry I don't know what is your Spectra. All I know: HP has many models/products of laptops called Spectre and they are very thin machines. They are built to last but still not like tanks. Without a good protection inside ANY bag, very hard to predict the result. Now, what is your machine ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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Question: Cracked screen

So, i just bought my hp envy from bj's LAST THURSDAY!!! LAST THURSDAY!!!!  I closed my computer last night and when i got up this morning to use it the crack was there..... as others have posted starting at the top and going down the right bottom of the screen.... i'm soooooo upset.....  this has  NEVER happen to me before......  i'm going back to bj's tomorrow and i'm not sure what will happen, but this was a very disturbing situation!!!

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Question: HP cracked screen

Hi, I was wondering if someone knows if this "cracked screen" issue was resolved. I just opened my laptop which has been just sitting on top of my desk and found a cracked on the screen (a line that starts at the top right corner and ends at the bottom rigth corner). I'm surprised because I am extremly careful with my stuffs and I haven't taken this computer out of my apt, it has been just sitting on top of my desk. I can't even understand what happened!!!. If someone knows something please reply. I appreciate any information I can get. 

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Question: Cracked Screen

Hey all,I ust opened my laptop to find a cracked screen. I have no idea what happened. The touch is working on only the side of my screen above the crack. What can I do to fix it and how much would that cost?Thanks

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Question: Cracked screen

I recently cracked my screen on the way to class.  Everything works fine, except that I cant use the touch screen now.  The LCD part isn't broken, just the glass covering it.  Theres four little hairline cracks down the middle extending from the microphone hole.  How much would it be to replace?  And how should I go about doing it?  Thank you!

Answer:Cracked screen

We will need to know the exact model. Maybe all you need is the glass and digitizer and that part is available usually on eBay. The replacement is not easy and usually the best thing to do is take it to a cell phone repair shop as they know how to work with touchscreens better than most computer repair places. 

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Question: Cracked Screen

  This is the 1st time I buy a Lenovo product , this was a really bad experience.  The LED screen of my Lenovo Yoga Ideapad 3.14 has cracked on 28th June, while I received the pad on 2nd June Since the cracking happened only 3 weeks from the day I received it, I am very sure that it has not been dropped on the floor, bang or being stepped .   I just opened and closed  the lid for working on my documents and surfing as usual like i used other laptops or pad before.  Don't you think it is ridiculous of having the screen cracking  under such normal usage ??Lenovo should emphasis  how to use your Lenovo Yoga 3.14 Ideapad  if the LED screen you have used is so fragile.Some more , your design is specifically for converting to pad by folding it .............it is your fault for not informing your user how should it be handled specifically if you have using a fragile LED screen .      I bought your laptop for working and I am now experiencing troubles of not having it after paying .As you understand, computer and laptop are now our hand for working, Without it, our work and life are being derailed. I would like to seek your compensation beyond the cost for having stated  trouble, looking forward to hear from you. While the screen cracked  on 28th June (night) , I had approaching Lenovo Service agent on 30th June and writing to Lenovo Malaysia, their merchant ( my vendor ) in last 10-14 days... Read more

Answer:Cracked Screen

I have a similar case.yoga 3 pro screen cracked after two days of normal use.

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Question: Cracked screen

I treated my G50 Touch Laptop very well.  Admittedly, like any laptap, I put it in my backpack and took it with me on trips for several years.  This summer I opened it up and found the screen cracked diagonally down the middle.  It operates fine.  Should I fix it, live with it?  Is there something Lenovo can do?


























IMG_7343.JPG ?4579 KB

Answer:Cracked screen

Hi petezajonc,
 
Welcome to the Community Forums.
 
A cracked screen may not be covered by the basic warranty.
In such events, should have an accidental warranty plan for Lenovo service center to accept it for repairs.
From here, you can check your current warranty status and type.
 
You can have it repaired with local service center like best buy else you may download the hardware manual for the guides if you have the tools to replace the LCD screen. The part number of the LCD panel/module can be checked here to search pricing and compare it from lenovo encompass or other resellers online.
 
With the pricing and details, you can decide if LCD replacement is an immediate concern for you specially if the touch screen is still fine.
 
Hope this helps answer your query.
 
Regards

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I'm using T410 and Windows 8 Pro 64 bit.Sometime, when i boot start Windows, after Wellcome , the screen is black.But when i press Ctrl+Alt+Del, its' appear Task Maneger...vv.v...... but when i try lo login, after then, it's re-appear Black Screen (with cursor) I updated BIOS.Display was updated by Windows 8 (not manual)   Please help me fix this issue.Thanks !!!

Answer:T410 & Windows 8 Pro 64bit - display black screen after wellcome screen

Did you upgrade to Windows 8 or do a clean install?

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Once again, I have got the same problem. Just closed the laptop after finishing my job, and when I opened it another day, touchscreen on the right side of laptop just stopped working. Then found a crack in the right bottom side of the laptop. Was wondering if it actually happened magically, but then tried to search for this problem on internet. And here You go, there are 9 more forum pages of very similar posts. I was happy about this Spectrex360 laptop, it worked flawlessly. Now I feel robbed, as it is almost brand new, 4 months old. Our local service center did not even try to discuss and instantly told that screen cracks are not under warranty. How can I convince them that I actually only closed and re-opened it? Any ideas?  

Answer:Re: My HP Spectre XT screen just cracked!

Hello @vladas88,I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works,this post has instructions. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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Hi I opened my HP Spectre 360 one day when it was less than a year old and the screen was cracked. I am unsure how this happened as it had just been in the case. I have had a few quotes for getting it fixed (including from HP itself) and am absolutely shocked about how much this will cost - well over half what I originally paid for it which I really can't afford. The fact it is still under guarantee but screen repair isn't covered makes this doubly painful. I'm a small business owner and since I don't know what caused the crack in the first place I'm terrified it will happen again once it's fixed. Is there really nothing HP can do to help me with the costs of this? It has seriously put me off your product and I certainly wouldn't recommend it to anyone else given the current situation. I've tried contacting you over the phone but as I was based in Bangkok at the time I was referred to the office there and they basically couldn't speak English so support from them has been negligible. All they could do was send me an extortionate quote.  I am aware this may not be the correct forum for this but am getting desperate as I need the repairs making but can't work out how to meet the cost. Thanks 

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I was just using my hp pavilion touchsmart when I lifted it and the screen cracked. I never dropped it nor have I mishandled it so when it happened I was extremely surprised. The actual display still works fine, but the touch screen no longer works so I must use the finger pad and keyboard. I was wondering if I would be able to send it in to be repaired or exchanged, if it would cost me, and if so, how would I go about sending it in. Thank you!

Answer:Hp Pavilion screen cracked

@Anna508

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

 

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My toddler accidentally stepped on my laptop and now the screen is cracked. I'm just wondering what the steps are to get the product or the screen replaced? I currently have an active warranty and an extended one till Feb of 2017. Please and thank you.

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looking for replacement cannot seem to find one that is reasonably priced, can you offer any suggestions?

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I have the same screen cracking issue as the previous 10 pages of post on this forum.  No abuse.  Just opened the sceen and it was cracked.  Carried in a padded laptop bag.  Never dropped.  Spoke with HP support and told not $300 like the rest of the posts but $715 for the repair.  I've had the laptop for 2 and half months.  I have two HP laptops and seriously don't think I will ever buy HP again if this the quality of their products and their response in fixing them.

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Hi all I was using my laptop as usual today and noticed the that my cursor was moving around randomly. At first I thought it  was a software issue , but then i noticed a tiny crack at the bottom left corner of the screen. I have not abused my laptop, it's never been dropped . I browsed through the forums, apparently it's not unusual for the screen to rack spontaneously. Had a chat with HP customer service, and they are charging $ 431 to replace it !Is this a fair price ? Given the amount of complaints on this "premium" laptop, I wonder if it's a manufacturing defect ? Should I pay them for repairs ? Try a local laptop repair service or geek squad ?I am very disappointed that such a expensive laptop cracked in less than 6 months . Thanks  

Answer:Cracked Display screen

Issue with display or left hinge is observed commonly due to wrong handling of display.Normally users tend to use their left hand to tilt or open the display and knowingly or unknowingly use the left corner of display in doing so and that results in issues. Since its a physical damage you may have to pay unless you have Accidental Damage Protection Policy.

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My laptop (the one in my specs) screen is cracked which has basically made he computer unusable. I don want to replace the whole computer because of the prise.

I rang up Asus and they said that will set me back $450. That seemed bit too much so i checked on the net and found some sites (screentekinc and LCDsforless) that sell laptop screens much cheaper then Asus. But you have to install the screen yourself and i have never heard of these websites before so they could all be scams.
Anyone have any ideas?

Thanks

Answer:Laptop Screen cracked ? What to do?

Laptop LCD Removal Instructions

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I was wondering how much does it cost to get my laptop screen fixed or where can I take it to get it fixed? I stepped on it by accident what can I do to fix it?

Answer:How much does a cracked screen cost to fix

Hi Marcie,Usually display? panels are expensive, may go into 1/3rd to half the price of the notebook.What is the exact product number, model name of your laptop? The one you gave is not correctDoes it have touch capability?RegardsVisruth

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My two week old t420s was great until----one day I closed it, carried it into the conference room, opened it up, and the screen was cracked!!!! I did not drop it--nothing hit against it--- I have no idea why this happened. Unfortunately it was not covered under the regular warranty. ( l had no idea there was one for this type of problem} I am very disappointed in Lenovo for not standing behind their product---this was my first Lenovo computer and now it will be my last! Because the repair would have been so costly, it was less expensive for me to buy another less fragle computer of a different brand. I fear Lenovo has comprimised the t420s in terms of durability, in order to make it lightweight. I don't usually write reviews, but this was such a costly mistake for me, I hope I can help others by warning them. Do not buy this model unless you plan on treating it with kid gloves

Answer:t420s cracked screen

Hi drcmn,Drop me a private message with your email and I will escalate this issue to the customer relations for them to look into it.//JameZ

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My Lenovo thinkpad X201 with the touchscreen fell down and the screen cracked. The computer is working fine. Any ideas on how to replace the touch screen. Thanks in advance for your help! 

Answer:X201 screen cracked

The first thing is that you need to bring a full wallet - the screens are expensive. Here is a link to the service manual:http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/45n3683_04.pdfTablet screen replacement is not a simple project. There are lots of cables and wires that are hard to get back in place. It is not a good choice for a first repair project. You also need to be sure which one you need. There are 3 x201 tablet screens: pen-only, single-finger-touch and 2-finger-touch. The parts and some of the procedures are different

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I ordered a Yoga 2 Pro direct from LENOVO very late December - delivered around January 1st.I didn't have the time to unpack and examine for about a week. I unpacked and first turn on the computer around January 7...and over the next few days spent just a brief amount of time setting it up, updating, etc. My time playing with the computer was brief...just 30-45 minutes every other day or so..nothing more than a general look and feel. I was impressed with the look and feel...the build quality and performance. Over the weekend things changed for the worse....I was working with the unit in my living room in the morning....closed the lid...placed in on the coffee table. Later in the afternoon - some 4-5 hours later....I sat down, picked up the Yoga 2 Pro, and in short order noticed a crack extending from top left - just at the end of the LENOVO name - down to the middle of the bottom. The Yoga 2 was treated with white glove delicacy the entire time since it left it's box. I currently have numerous laptops (including 2 LENOVO) and tablets...from APPLE, ACER, LENOVO, AMAZON, etc.I have never experienced anything like it. The ONLY ideas I can come up with fall into two categories: 1 - the design is inherently flawed.      There is noticeable flex in the unit - both the keyboard and screen - yes - it is minimal (I never twisted or stressed it in anyway beyond gentle normal operation.  Perhaps the glass can't handle... Read more

Answer:Yoga 2 Pro Cracked Screen and more....

Hi, I too have had the same problem. I had received my Lenovo Yoga 2 "Pro" today and when I first put it on my lap and opened it, I heard a crack. Oh what a traumatising sound it was. I investigated further and found that I had the same crack as yours. From the Lenovo sign all the way to the middle... I'm pretty sure the Yoga 2 "Pro" isn't so much of a Pro after all. The build quality is something out of a $500 laptop. The ridiculously thin glass and the bendy plastic isn't ideal at all, the Lenovo team clearly did not know how to design a laptop. I mean afterall, this is Lenovo "the king of laptops".  The reason why I am so offensive is because I had an unforgettable experience with my Surface 2 a couple of months ago. On the same day I received it the device crashed. I took it to a separate serviceman because Microsoft couldn't be bothered to have proper worldwide support. The Nvidia Tegra processor was faulty. You know, it always baffles me why Apple is considered the best. It's because it is, come to think of it. I have NEVER heard of a hardware issue out of ANY Apple device. The build quality on Apple devices is so professionally made, so professionally examined that it is completely out of Lenovo's league. No company can compete with Apple on build quality.  Apple are professional unlike Lenovo. Dan  

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For an unkown reason, we discovered a large crack in our HP Spectre x360.    It was not dropped or stepped on.   The crack has appeared at the top part of screen and grown larger.   The computer still works but not sure for how long.  Has anyone had any success in getting HP to fix this "known" screen issue?   Does the unit get too hot and than the screen cracks?  Not sure how to proceed .........  thought I was purchasing a high quality and expensive lap top only to find it failing!  What is going HP??

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My T500 was great until one day I did some work using the laptop in the night, then I put it into my bag and carry it to my work next day, opened up and the screen was cracked, the LCD is cracked on the left bottom corner.I didn't drop my bag, I didn't crash the laptop on anything, no one else touched the bag. I am a very careful person, and as an evidence my 5 year old T42 still running in a great condition!Did any thinkpad users on this forum experience the same issue? Any help/suggestion will be appreciated.I am attaching some pictures as a reference?

Answer:T500 cracked screen

first time seeing this on a T500 without user intervention. I think you probably need to source your own panel and replace it.

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We have two of this model Spectre x360 15T-ap052nr, model T6T12UA.  Employee closed the lid on a wireless mouse dongle which immediately broke and cracked the screen.  Should I order the part or send it in for repairs?

Answer:Cracked broken screen

Hi,You need HP part :Part No: 841265-001Description: DSPLY HU, UHD TSAnd it is going to cost you $1113 in US from HP directly.https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=EB22598A5D43497F8F1C8CEA0B5CC987&SearchIn=P...It'll cost you even more in labour charges.Third party sellers online: only one third cost from HP, but you've to confirm whether the part is genuine, with touchscreen digitiser and whole display assembly is there.http://www.ebay.co.uk/itm/142130285530?_mwBanner=1https://www.amazon.com/Topend-841265-001-Screen-Assembly-Spectre-15-AQ012DX/dp/B01MXF41LSRegardsVisruth

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I just had the exact problem today as described here but with my Envy 17.3" laptop. I treat it like a baby. I carry it in a backpack with the padding from the original box covering both sides of the laptop. I have not dropped it nor was it knocked over. (Yet the people at phone Tech tried to convince me I had dropped it.) The tech person at Geeksquad said it may have been a sudden shift in temperature (?) due to the aluminum case (??), but I don't know if it was THAT cold in San Diego last night at Midnight. Even still, if the temperature is going to crack the touch screen glass on my laptop screen that's pretty shoddy work. Regardless, I opened up my backpack this morning to find the case randomly cracked when it wasn't just last night. I've sent it to Geeksquad to see how much a repair would be since HP tech followed script, even with the supervisor, but there has to he something that can be done.

Answer:Random cracked screen

And the same problem seemed to be occurring with the spectre x360 and many other screens across your forum. Which is what I was referring to in the initial post.

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When I opened my laptop this morning the screen was cracked. This laptop never leaves the office desk and has never been dropped or mismanged. So I just off the phone with HP support about my HP Spectre and they stated that since screens can't "randomly" crack they will fix it for $300. Is there anything I can do because from a cursory look on these forums I am obviously not the only one. I would understand if I was the only one crying wolf but it seems this is a problem with design/manufacturing flaws with this laptop. I appreciate any help or advice you might have for me to fix this as it really pains me to pay that much money for something I didn't do!

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I have bought my laptop from India. My Laptop's screen got crack while I am in USA. Can I get it repaired in warranty scheme in USA?

Answer:Laptop screen cracked

The international aspect is not really the issue. Warranty does not cover accidental physical damage in any country. You say it "got cracked"? How? The only way that would be covered is if you purchased accidental damage insurance. 

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My screen on my HP Pavilion 15-p037cl Notebook PC was recently cracked. The screen is a touch scream and that no longer works now. There are no black spots that appear on the screen when the laptop is on. There are only cracked sceen lines that run throught the top of the screen. The frame of the laptop is not damaged and all the functions of the laptop are working excluding the touch screen. How much would it cost to send in the laptop and have the screen fixed?

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Greetings.I have a Macbook (not sure what type or year, probably 2009, maybe 2008) that has a severely damaged screen.  It is cracked in several places and is completely unusable.  It would cost hundreds of dollars to get it replaced, so I would like to hook it up to another monitor and use it that way.  I've seen some things about Clamshell Mode, but it seems you have to have a working screen to get it into clamshell mode.  How can I use it if the screen won't work at all?BTW, in case you couldn't tell, I am completely computer illiterate, so if you think you need to explain a term or procedure, please do.

Answer:Macbook screen cracked; how can I use it?

What model Macbook is this?.... if you have a VGA, DVI, or HDMI port you could connect it to a monitor or TV if HDMI ready and use it that way. If there is no display output feature to this laptop then you might get lucky with one of those USB VGA adapters, but I am not sure if a functional display is needed to get that working with driver installation.If the USB VGA adapter needed a software install to function and you had a second MAC computer available, you could document step by step how to get it working on the  trouble free laptop and then follow these steps on the one without a functional display, and if all steps are followed exactly get it to work. However instead of pointing and clicking on selections you will have to use all keyboard controls to navigate to pull this off.One trick to get mouse controls to work would be to create a keyboard/video macro that goes through all the installation steps and through automated process installs the video driver for the USB VGA adapter, but this requires special software + a second Mac with same screen resolution setting for x/y mouse coordinates to line up perfect etc.Chances are the USB VGA may be plug n play and so it might automatically install the proper driver and operate, but if its not then it will need drivers installed etc.Adapter below requires Mac 10.6 or 10.7 to work, and i have never used this brand before to report whether its good or bad, however my experience with these adapters are that they are fine for... Read more

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I have an Inspiron 13 2 in 1 and noticed yesterday that I could not access the right side menu.  On further investigation there are 2 small cracks emanating from the  inboard corner of the right hinge.  The damage has rendered the touch response of most of the right half of the screen non functional.
I've been on the phone with Dell Support (if it can be called support)  and have heard the same old story that it's "Customer Induced Damage".  If it's customer induced because I have to open the screen to use the machine, then yes I induced the damage.  I also have to open the door to drive my car but if the latch failed I doubt it would be considered Customer Induced.  Dell has a bad design here, the ultra thin bezels and screen don't provide enough support for the glass.  Being fed a line about not selecting to have Accident Coverage is just corporate response to get out of owning up to paying for their poor design decisions, there was no accident to need coverage for. If there were some sort of real accident that caused the crack I would have no issue paying the quoted $459 (Canadian, plus tax) to get it fixed.
This is not the first issue I've had with this machine and it's always the same story with 'support', there is nothing they can do.  Everything from the Active Stylus on the Special Edition (anybody who bought early will remember this one)  to the standard 43Wh battery not ... Read more

Answer:Inspiron 13 2 in 1 Cracked Screen

Hello!  From my understanding Dell tests their equipment against general use failure before selling a specific model. That being said stuff can happen that is beyond your control, so what I would do is post your issue on the Customer Care forum here.  Please note they will not be able to answer anything until Monday. 

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Very recently my laptop fell out of my locker and it fell on an edge. The lower left part of the black part is completely cracked, but the actual screen has 3 small cracks. The touchscreen doesn't work at all. I still have 150 days of warranty, so can I get free warranty repair?

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I opened my laptop just a few minutes ago to discover that some how my screen had cracked. I am on it now and it has two round black spots and some black lines, but atleast the whole screen isnt out. My question is how much would it cost to get fixed, who could fix this and what can I do to prevent this from happening in the future. I appreciate all help and advise.

Answer:My HP Spectre XT screen just cracked!

Choose your country here to get phone support for Envy>Contact HP

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I Accidently cracked the screen on my 6 month old HP Spectre 12 X2 64 cost £700 12 a000na I cannot find a repair centre anywhere in Nottingham. I don?t seem to have much luck on the internet. Can you Help I know I will have to pay for its repair but I want a Genuine HP Repair. At a price I can afford After all I did pay £700 for this Computer. This tablet is working but touch response near the crack doesn?t.

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I have a lenovo flex 2 14d. The screen cracked on it and im trying to find a replacement screen. Its still usable, just no touch function. Ive replaced laptop screens but.never a touchscreen. Does anyone know the part #? Can i just order a replacement screen without a new digitizer? Any info would be great.

Answer:Flex 2 14D cracked screen

The touch sreen cracked and it is no longer working. However, I am able to use the laptop. But I need some suggestion wher i can purchase the touch scree or do I have to replace the whole cover!!!!!!!!!!1

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