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Laptop dies randomly if battery is connected

Question: Laptop dies randomly if battery is connected

I have Lenovo T500 Thinkpad for around one year. The laptop started to die randomly without any notification, no blue screen, no shut down, it just dies as if there is no power to the laptop. First I thought it could be a problem with the battery so I replaced my battery with the battery of another Lenovo T500. Even after that the problem persisted. So I removed the battery and just connected the laptop to AC power. The laptop does not die any more and I didnt face any issues. What could cause a problem like this? Whenever I connect the battery, the battery icon on the task bar says its charging and even if I use the battery alone the laptop works fine for sometime until it dies randomly. Any help is greatly appreciated. Thanks

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Preferred Solution: Laptop dies randomly if battery is connected

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I got this laptop 2 months ago and it worked just fine but lately it's been dying randomly (the battery was at 98%) for absolutely no reason, no prompts all i can hear is a sound coming from the hard disk just as if the laptop was force shut down by holding the power button key. The laptop temperatures weren't high at the time (mostly all components @ 45°C). I use this laptop for college and it's been REALLY unreliable & I can't return it at this time since I'm at a dorm and i don't think it would even get a RMA since it happens randomly (you can't expect it at all - i only had word and microsoft edge opened and poof it's dead) - also i can always start it again instantly but SOMETIMES it dies again in the booting process. Any help on what i should do?

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I've had this laptop for about 2 weeks, and have Windows 10.  A couple of days or so ago, I unplugged it and took it into another room to use.  It was on battery at least 6 hours with no problems.  It's been plugged in since then. I just looked at the battery meter and it shows only 35% power remaining.  Why is it not fully recharged by now?

Answer:Aspire E5-575G-5328 randomly dies on battery

Hi,Try a battery calibration, the method is here:

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I got this laptop 2 months ago and it worked just fine but lately it's been dying randomly (the battery was at 98%) for absolutely no reason, no prompts all i can hear is a sound coming from the hard disk just as if the laptop was force shut down by holding the power button key. The laptop temperatures weren't high at the time (mostly all components @ 45°C). I use this laptop for college and it's been REALLY unreliable & I can't return it at this time since I'm at a dorm and i don't think it would even get a RMA since it happens randomly (you can't expect it at all - i only had word and microsoft edge opened and poof it's dead) - also i can always start it again instantly but SOMETIMES it dies again in the booting process. Also I successfully ran an Aida64 stress test until the battery died normally (it did NOT shut down). Any suggestions on what i should do? Edit: oops i sent this twice by accident


Go to Solution.

Answer:Aspire E5-575G-5328 randomly dies on battery

Sorry you are having problems with your Acer E5 laptop. Based on the info provided we recommend the system be checked by the Acer repair location for your region. Please contact Acer from the country list posted at for assistance with this issue.

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I got this laptop 2 months ago and it worked just fine but lately it's been dying randomly (the battery was at 98%) for absolutely no reason, no prompts all i can hear is a sound coming from the hard disk just as if the laptop was force shut down by holding the power button key. The laptop temperatures weren't high at the time (mostly all components @ 45°C). I use this laptop for college and it's been REALLY unreliable & I can't return it at this time since I'm at a dorm and i don't think it would even get a RMA since it happens randomly (you can't expect it at all - i only had word and microsoft edge opened and poof it's dead) - also i can always start it again instantly but SOMETIMES it dies again in the booting process. Also I successfully ran an Aida64 stress test until the battery died normally (it did NOT shut down). Any suggestions on what i should do? Edit: oops i sent this twice by accident

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I have had my 3000 N100 Thinkpad for around 2 years now and after a year and a half I realised the Battery was no longer charging, soon after this happened my Laptop would just die randomly, when I say die I mean there is no shutdown screen  it is as iff all power to the p.c. suddenly stopped.At first I though it must be a Virus but after numerous scans and re-installing Windows the problem re-occured, Today I opened the P.C. and checked the fan as I thought maybe it was over heating and eventually giving in, I was relieved to see a load of dust and used the vacumn to clear the fan.I thought that would fix the problem but now if anything it seems worse, I know the battery is dead as the charge level is 0 and the battery indicator on the front of the laptop flashes 5 times organge before disappears completely...In a Final attempt I have disconnected the battery completely and am now running it only on the power adapter, I don't know if this will work but I need to do something...What could cause a problem like this, all of my settings are correct my power settings are set to always on with no hibernation.Any help will be wonderful.Thanks
Moderator Note; PIC warning addedMessage Edited by andyP on 05-07-2008 11:58 AM


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Answer:Computer dies Randomly (Battery also dead) [PICS]

Maybe the battery just went bad. The only way I can think of to test it would be to try the battery in another Lenovo 3000 or to try a new battery in your Lenovo 3000.

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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I have one laptop with Windows XP on it. The problem is that keyboard and mousepad both all together die randomly but usb mouse still works. This error occurs randomly. Not everytime i use the computer.

Anyone got the same problems?
Thanks in advance!

Answer:Keyboard / mousepad on laptop dies randomly

well based on the info provided my first guess would be that the keyboard is shot.... or ... if its a toshiba TE 2000 it might be the connector that the the keyboard ribbon connects to might be loose and need resoldering...but that would be the only 2 i can think of right at the moment... let us know how you fix it so it can possibly be of help to others

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I have an asusX355LD laptop (win 10), I changed the battery to a new one since the old one was done with its cycles (built in). It's seen when i do powercfg battery report (0c cycles etc) problem is when I unplug it, the laptop dies. I can't figure out what's wrong. Thanks in advance.

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Hi, well i really dont know anything about computers what so ever, but for a few days now, my Acer Laptop has been shutting down when theres 19% left of the battery, or 20 minutes without warning. Usually it gives me a low battery warning when theres 13 minutes left, then a critical battery waning at 7-8 minutes left.
(copied off from the sticker on the bottom right)
-Windows 7
-AMD Athion II X2 processor P340
-ATI Mobility Radeion Hd 4250

I hope those ^^ help, thanks.

ps. ive only had it for about 3 months, well since christmas

Answer:Laptop dies at 19% without a 'low battery' warning. Help?

click start / windows
type power options and select it
select change plan settings on your current power plan
click change advanced power settings
go to battery
check the low and critical battery level and actions.

if those aren't set in 20% it probably means your battery is out of calibration.

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MY HP 348 G3 shuts down instantaneously at about 50 to 80 % and the next i try to turn it on, it won't.I have to plug in my  charger to turn it on again and it starts charging from 0 all over again..This happens every time i operate the laptop..   ANY AND EVERY KIND OF HELP IS WELCOME... 

Answer:Laptop shut down; battery dies out at 80%

@TheHPUser5 Power-on laptop and start tapping the Esc key. Go to Component Test. Then test the battery. REO

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I have an HP Pavillin DV7. If the battery dies, it wont restart. When it does its a blank screen and the cap lock and num lock blink twice. I can do a restore, then it will be so slow and laggy. Then Ill run some clean up stuff and it will help but not that great. I have AVG virus and its clean.

I replaced the battery but that didnt help.


Answer:HP Laptop wont start after battery dies

Hello and welcome HPmom you need to give us some system specs for starters System Info - See Your System Specs

I am assuming it is powering on with the power adaptor? If so then run these even in safe mode if you have to

I don't know what you are using for clean up stuff but use CCleaner CCleaner - Delete Junk Files

As a matter of curiosity how old is the machine? Just wondering if you bought extra warranty with it.

As a by the by I do not think much of AVG but I suppose it is a personal choice but in any case in addition to the above you could run these too as no anti virus is foolproof.
If you do install these keep them as we all use these programs as a back u[ scan to out main AV - well most of us.

ADW download from bleepingcomputer delete any rubbish found with themalware scans

Be aware that ADW has addons ? be wary

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Computer: HP Pavilion DV6-6c35dx OS: Windows 7 Home Premium 64-bit
Hello, I am writing this post because my computer has had this ongoing problem, and it’s starting to annoy me… It used to be that when the battery power got low, the battery icon in the tray would generate a warning message that my battery only had a certain percentage of life remaining, and that I only had a certain amount of time to connect it to a wall socket via my charger before the computer went into sleep mode (Power Saver Mode). If I didn’t connect it to a power source, it would go to sleep until I did connect it to one and pressed the power button… It doesn’t do that anymore. Now I get no warnings and the computer just experiences an illogical shuts down. It's very annoying, whenever I use my computer I have to keep it connected to a wall socket, lest it unexpectedly shut down on me. Does anyone here have any suggestions?

Thank you.

Answer:Laptop Shutting Down When Battery Dies (Instead of hibernating)

Look under Power Options in Control Panel.

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A couple months ago, my laptop stopped giving me a low battery warning. It would just die when the battery was too low. This wasn't a big deal a couple months ago because I was on summer vacation, but now that school is in session, I will lose my notes and homework without much chance to revive. I have tried adjusting the warning levels in the advanced power settings, but that did nothing. I tried talking to a Windows representative via chat, but he brought up 2 payment plans so they could fix it. I believe there is a way that doesn't require payment for some guy to remotely fix my laptop.

Answer:HP Pavilion laptop battery dies with no warning

Could well be the battery. Mine shuts down when the battery gets to 75% due to a faulty battery. I dual boot OSX and Windows and it happens on both so it is certainly not a software issue.

You under warranty?

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My laptop dies if I am on the battery and the battery percent gets between 25-40% then it will just completely shut off. It never used to do this for the first 8 months i've owned it. Now it does it every time I'm on the battery. Any ideas?

also, right before this started happening I was getting GREAT battery life out of my battery, so I don't personally think the battery has gone bad, however you may feel different!

Answer:Laptop COMPLETELY dies before low battery level??

Batteries for laptops typically only last about 1 year before their capacity starts to dwindle. Since you are only 8 months old, I would call whomever made the laptop and see if they will warranty it for you. What you are describing is exactly what happens when the battery loses it's ability to hold a charge. From 40-0 in a flash.

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Ok well I have a Compaq Persario F500 (F579). I just recently downgraded from Windows Vista to Windows XP Professional. Now my battery dies in less than 30 minutes. I have tried calling Compaq Tech Support but they said that because I downgraded my OS that my warranty was null and void and in order to receive support I must reinstall Vista. Right now that is not an option, however it will be in the near future. This is really irritating. Has anyone else had this problem? Anyone know a solution? Any tips would be greatly appreciated.

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My laptop (HP 15 Notebook PC) won't boot unless it is plugged in even though the battery apparently has charge. (It won't charge past 73% also?) If I unplug the power supply it will die instantly. This started happening yesterday after I installed the latest windows 10 update and I just wanted to see if It is software thing before I go and buy a new battery, any help appreciated thanks.

Answer:Laptop dies without power supply even tho battery says it has charge

It won't charge past 73%

This means the battery needs to be replaced. You can get another one from Ebay, just type in your make and model# computer with the word Battery,

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Hi, Error message is '(25% available, plugged in, not charging)'Have already tried the following:- Battery unistall/re-install- Removal of battery whilst power cable and laptop is booted and reinsert (numerous times!!) Charges for only 2-3 seconds then back to the error message again Laptop dies completely when power cable is removed or when laptop screen is closed down. I am reluctant to buy a  new battery in case it does not resolve the issue.  Computer is not that old and was rarely used until only recently. 

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Hi all

I have an HP 530 laptop (1.6 dual core, 1gb memory, 250gb HDD (was 80gb), windows 7 ultimate 32-bit build 7600 (was vista home basic))

My PC runs like a dream. Recently it started giving me problems though. It dies when it wants to. There's no pattern to it.

Sometimes I'll run it on full battery and it'll hold on for 2 hours. Other times full battery keeps on going for 5 mins and then dies indefinitely. Okay sure, you'll say I should replace the battery, but that's not all.

If I run the PC on AC adapter it can sometimes keep on going without the battery for a while. Other times it'll die after 2 mins. Sometimes it charges the battery full and then keeps on going with the battery the whole day long, other times it discharges a full battery in 20mins and dies. If I unplug the AC adapter for a while and plug it back in it seems to solve all the problems for a short while.

If I delete the AHCPI battery manager in Device manager settings it also solves the problem for a short while. These problems only started when I installed Windows 7.

I have deducted that it could be that:
1. I need to replace the battery.
2. I need to replace the AC adapter.
3. I need to go back to Vista or XP
4. I need a BIOS flash.
5. I need a software fix or setting on Windows 7 of some kind.

Somebody please help!!!

Answer:HP 530 Laptop battery or AC adapter or software issue. Dies anytime

Hi FriedBiltong,

It could be the AC cord or jack. You can easily check it out by moving the cord, usually close to jack. Look at the light, there you can see if power is connected.
Laptops works without battery too, so you can skip that part too.
Hope it's not too serious..

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I have a t450 and it came with windows 8, after some months I updated it to win 10.It worked very well, then after a couple of months of inactivity when I turned it on again it started to randomly resetting, after 2, 5, 10 minutes it resets, then again and again. Its impossible to work. But only when I have it connected to the external battery.If I?m using the internal one or AC all is good. I thought it was a problem with the external battery, but always thought it weird because if I don?t enter windows (stay in bios screen) the computer stays on for hours.Called Lenovo, they send a technician, and on that day during the 30m he was here it didn?t reset ... obviously. Ended up buying a new battery online, and it arrived this week... but it continues to reset randomly.All the drivers are up to date, all Lenovo software is installed, the Lenovo technician didn?t find any thing "off place". Any ideas? Thank you

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Dear all My battery pack (42T4506) has worked well for the last two years. Until last Thursday (13 May 2010), battery lifespan was degraded to 1.5h hours -- which was accetably to me. Last Friday (14 May 2010), when I was sitting in a train trying to restart my laptop, the battery symbol was blinking with message mentioned in the subject above -- and the battery refusing from being active (although 100% loaded). I wonder how such a sudden failure can occur -- IBM's thinkpad battery never failed like that... Would anyone mind me giving the full address of Lenovo support? Thanks Lukas

Answer:x61s: Battery SUDDENLY dies with blinking "The battery has failed due to normal wear".

battery warranty only lasts 1 year, so you would have to get a new battery. 

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i've ruled out over-heating and drivers are all up to date with no conflicts, apart from that annoying microsoft 6to4 driver that always shows up as a problem

virus/worms/spyware seem clean too, any suggestions?

Answer:Laptop rebooting randomly when connected to internet via Ethernet cable

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Is it bad if I just run my laptop without the battery and leave it plugged in? I want to do this so I wont ruin my battery, so what do you suggest is it fine?

Answer:Is it bad if I run laptop without the battery connected?

No, it's not bad. The only downside I can think of is that bumping the power connection could cause an unexpected power down if the connector temporarily loses contact.

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I have Windows XP SP2 and I use a wireless internet connection on my laptop. However, sometimes the internet dies (browsers, aim, uTorrent, etc. looses all connections), but the wireless connection icon in the system tray says it's still connected. And when this happens the signal strength usually says its still very good or excellent. What I don't understand is why the icon doesn't say the connection is lost and show the wireless connection disconnected icon when it disconnects. Thanks for replies.

Answer:wireless connection dies but still says connected

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

On the problem computer, I'd also like to see this when the connection is good, and again when the connection dies:

Start, Run, CMD to open a command prompt:

Type the following command:


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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linked to antoher thread on this board. Everyone stopped trying to help there and I need help ...

Maybe this is a hardware issue?

Answer:Win XP randomly Dies

You can test the PSU with a multimeter. Do a search on the web and you will find info on how to do this. Also, make sure the memory you put in is good. Download memtest. You'll need to put it on a bootable floppy. Then boot from the floppy and run it. It will run continously. Leave that running overnight. If it is the memory it will tell you. And if it is a problem with Winxp you'll know it because the system won't have locked up. If it does lock up the problem isn't Winxp. But rather a hardware issue.

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I have a Spectre 13-h211nr x2 which dies when connected to the base unit. The tablet works when disconnected from the base. When the base unit is connected to the power cord, the charging light does not light up. It's clearly a hardware problem. I'm wondering if there is any more specific insight available as to the nature of the problem? Might this reflect a battery failure? Something else?

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Hi, I'm having a problem with my internet connection on my wireless laptop.

My laptop frequently says "cannot display the web page" as if i wasnt connected to the internet when i try to browes the internet. My laptops network monitor says it is connected, and i can share files with my other desktop so i am connected... the internet just doesn't work. I used the troubleshooter and the "check your connection" function on the web page (after it says "cannot display the web page" there is an option to "check for problems") and the application says that my internet connection is 100%..... so the computer thinks it is fully connected and functioning properly but i can't browse the internet....

I've been fixing the problem by logging out and logging back in... it works about 75% of the time... other times i have to wait about 5 minutes before it will work...

I'm thinking it is a problem with my router or the desktop interfering because my laptop cant find any problems of it's own. I'm not having this problem at all with my desktop and I was recently at a hotel and had no such problem with the hotel wifi....

This problem is getting very frustrating and becoming a huge hastle! Please help! Post if you need more info to help me.

Hp dv7 running windows vista 64-bit, mcafee interet protection software

Dell desktop also running mcafee

Linksys wrt54g wireless router (hardwired to desktop)
... Read more

Answer:internet connection dies but the network is still connected?

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my laptop battery is loosely connected,it is getting turn off when i move the laptop from one place to other, there is no problem with power jack or ac adapter. After many examinations i found my battery is loose, it is getting disconnect internally when i move or lift the laptop.
I need to solution to fix this battery connection. How to make it normal? should i replace the battery?

Answer:my dell laptop battery is loosely connected. need a solution

Can you please provide your system service tag to me in a private message.  You  can  click my name  DELL-Jesse L and send me a Private Message with the Dell Service Tag number.. er
You would click my name in blue, then on the next page in the upper right corner, click the words "send private message"
Was the battery the original battery shipped with the computer?  Has the computer been dropped or damaged in any way?  Is it an extended life battery or a regular battery that sits flush.

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I just received my new X1 Carbon yesterday. When I booted it up the first time the computer died after I set up username and password in Windows. Next time the same screen appeared but the username was ofcourse taken already. I logged into windows and the computer died. After 10-20 HDD checks the computer logs into windows and I can install some software (Visual Studio etc), but then it just dies again. Sometimes it can't even login to windows before it dies.  I've tried to format and reinstall windows but it doesn't help, sometimes I can use it for one hour, and sometimes just for 10 seconds.  I can't really say that I can see a pattern in this whether I'm using the AC chord or not.. I've also done a memory check and a harddrive check without any errors. I guess I have to return it and wait for a new one.. really disappointing =(  Any ideas Lenovo? 

Answer:X1 Carbon randomly dies

>>  Sometimes it can't even login to windows before it dies.  When this happened to me on my PC a couple years ago, the problem was my one of my fans had died (either the power supply's fan or a system fan; can't remember which.) .  The system was shutting itself off as a defensive reaction to overheating.

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Question: Y500 randomly dies

Hello, Borught a y500 on amazon a few months ago, its runs great. However, the laptop suddenly just dies randomly, no blue screen, no shut down menu. It just dies, I reboot and check event viewer and its says it crashed(kennel-power). So then I checked for viruses, ran scans for chkdsk, sfc /scannow, and memory diagnostics, everything was fine. It also didn't overheat since the laptop died without gaming at all. The barrtery was plugged in as well I reset windows 8 just to check if its the OS's fault. It just died again today. If it's a hardware issue, what can I do to find out what component of hte computer is wonky? Would the limited warranty help me?  

Answer:Y500 randomly dies

Hi yomanking,
Thanks for posting and welcome to the Lenovo Community,
Am sorry that you?re facing this issue,
I?d like to help you with this case can you share with me the battery status is it plugged in and charging or not charging?
And I?d like to ask you when the machine shut off completely is it while working on the charger or the battery or both of them?
And can you tell me if you face this issue when you are using like a specific application?
Thanks and Best Regards,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have a user with a dell latitude d620 laptop. Her external usb mouse stops working every few hours-- apparently when she's doing nothing out of the ordinary, the "installing new hardware" dialog comes up randomly, and when she cancels out of it, the mouse will stop working at a slightly later time. Even the red LED light on the bottom of the mouse goes out.

We've tried different models USB mice, attaching it directly to a USB port on the laptop, via the USB port on the laptop dock, and even with a USB->PS/2 adapter via the dock's PS/2 port.... all with the same results. Every time, when the mouse is working fine, it'll pop up the 'installing new hardware' dialog, and afterwards it just suddenly stops working.

Any ideas? I have no idea what's going on.

She's running windows xp sp3 with symantec endpoint, all the usual office software, really nothing out of the ordinary.

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Before i start, I am Running:

WinXP-Pro, Service Pack 3
2.22 GHz Athlon 64 3500+ Processor
2 Gigs of RAM
ATI Radeon HD 2600 XT Graphics Card

What appears to happen is that once in a blue moon, without any prior warning, the entire computer will lock up solid for about 15 seconds then black screen me and none of my input or output devices will work. That means, Mouse, Keyboard, sound, Monitors, etc. They all die simultaneously. The odd part is, the computer is still working as far as I can tell as the system doesn't even hiccup.

It WAS doing this more than it is now, however it seems to have reduced somewhat. I'm guessing that it has something to do with my power supply as me replacing the 350 watt supply with a 550 watt supply (for a completely different problem) seems to have reduced the occurence of this issue. Instead of happening once or twice a week it now happens once or twice every 2 or 3 weeks. It's still annoying when it happens. Anyone have any clue?

Answer:windows randomly dies

When you boot back into your machine...check the event logs and see whats happening just prior to the failure. If you can, check after a couple of occurrences and see if there are any similarities that might point you in the right direction. Anybody else have an idea?

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Hello. I am in need of advice once again. I'm staying at my uncles house who uses Keyon internet service so its like broadband with some sort of dish? Anyways...

The speeds were pretty random and slow. Spikes of 3000 pings and averages of 600. Updated the firmware (7 years old) and average is under a hundred now. However the internet still just completely dies for random amounts of time... 2 seconds to a few minutes. Pings timeout to google or yahoo but not my router.

As far as the setup goes, there is a dish or antennae they have aimed a little dish on the roof towards a few miles away. The "modem" is in a plastic box attached to it. The cable runs into literally the cheapest "splitter adapter" ive ever seen, which wont work if you hook up the modem line into "data out" and the router line into "data in", which confuses me in the first place. Shouldn't that be the other way around?

Anyways, I tried wifi and wired connection. I didn't try to bypass the router completely but I don't think it will make a difference. I decided to get a ladder and look at the "modem" and I was a little shocked to say the least. I opened up the big plastic thing that stores it and it literally is just a piece of like motherboard mounted with one little screw, covered in ladybugs and cobwebs. So I sighed and just left it alone.

So now, average ping is very tolerable. 50-100. Speed is at about 2mbps which is fine. I just don... Read more

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My laptop keeps turning itself of when it is on battery. It lasts about 20 minutes, but is getting shorter everytime.

The battery is not running out- when I turn it back on it has 50% charge normally.

It turns off as if it has no power- no warning, and when I turn it back on it reloads and everything is new, with documents and Internet sessions needing restoring.

How can I fix this? I don't think it is the battery, as it has charge when I turn it back on, and it only has 20% wear.


Answer:Laptop Randomly Turns Off When In Battery

Welcome to TSG!!

If it's truly random, it won't be the Power Management settings. Some laptops have a utility that enables you to "calibrate" your battery. It will fully charge, then fully discharge the battery, perhaps more than one cycle, to allow the laptop to "learn" the battery's capabilities and characteristics. Check and see if you can find such an app. Different manufacturers will give it different names. Also, check their Web site to see if it is a separate download.

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thank goodness for my warrentee, cuz it's going back today. but i am still curious what could be causing it. i'll describe it as best as i can.

when the laptop is plugged in, after a while using it (maybe 20 minutes), it will randomly switch over to battery power. it is only until i remove the plug from the rear socket and plug it back in again to the back of the laptop will it indicate ac power. it will then repeat this process over and over again, switching to battery power. it doesnt seem like the battery though, because when i remove the battery, the computer then will randomly shut off from no power. so it has to be in the mechanism that toggles AC versus battery power. however, the laptop will immediatly die around 15-20% battery life when it gets down there. so something isnt synched correctly. when it reboots, it shows 0% and charging. it usually switches over to battery when its above 90%.

btw, it is the best buy 3-year warrentee and the laptop is a compaq R3360. i wish they could just exchange it for something else. it has about 5 bad sub-pixels and now this is happening. in the time i wrote this, it switched over about 5 times to battery.

would anyone have an idea about this? thanks.

Answer:laptop randomly switches from AC to battery!

Im guessing it's being a power hog and due to cheap AC-DC power supply's on laptops, it's switching to battery because it runs out of juice.

Compaq's are power hogs too...

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Hello, my laptop is randomly shutting off without any low battery warning nor the battery being even low. this issue started like a week ago. it is not from the battery settings since they are set to notify at 20,10,7 % but my laptop turns of at around 20-40%. it is an asus rog gl752vw.

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Hello Mark The battery on my LENOVO 3000 N100 0768-DKU stopped charging this evening. I have been browsing through the Lenovo website and stumbled upon a few forums that were discussing the same problem faced by other Lenovo Customers. I also noticed the great help you have been to these customers and ur assiduous efforts to replace their batteries. I am hoping you could do the same for me. Thank you Amol Carl Shetty

Answer:Battery Doesn't charge .... hence Laptop only works with AC Adaptor connected to it .....

how old is your machine again?? 

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I've just bought the components for a new PC, and a friend has built it for me. Everything works fine for hours at a time, I can be playing games, browsing the internet, whatever. Then all of a sudden the PC cuts out, exactly as it would in a power cut, except for an almighty fan noise that kicks in and stays on until I hold the power button down to force the power off. When I say an almighty fan noise, I mean the loudest noise I've ever heard a PC make. I thought it was a hair-dryer turning itself on in the room the first time it happened.

Temperature doesn't seem to be an issue, everything's always around 40 degrees, and before I took it home the guy who built it stress tested it for hours up to 90 degrees without any problem. It has always cut out during web browsing (never whilst gaming) although that's probably just a coincidence.

Any suggestions? I literally have no clue whatsoever, what with being somewhat PC illiterate.

6GB (3x2GB) Corsair XMS3, DDR3 PC3-12800 (1600) Non-ECC Unbuffered, CAS 9-9-9-24, 1.65V
Intel Core i7 930 D0 SLBKP Bloomfield 45nm, 2.8 GHz, QPI 4.8GT/s, 8MB Cache, 20x Ratio, 130W, Retail
1TB Western Digital WD1002FAEX Caviar Black, SATA 6Gb/s, 7200rpm, 64MB Cache, 8 ms
Asus P6X58D-E, Intel X58, S1366, PCI-E 2.0 (x16), DDR3 2000 (OC), SATA 6Gb/s, SATA RAID, ATX
Item: Sapphire HD 6870 1GB GDDR5 Dual DVI HDMI Dual Mini Display Port Out PCI-E Graphics Card - Qty: 1
600W PSU, the only recycled component from my old PC (my firs... Read more

Answer:PC dies randomly, accompanied by loud fan

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My computer has been randomly dying when i play graphic intense games. (Everquest 2, World of Warcraft, etc) The monitor says no signal and goes to standby and the sound plays the last sound playing for a few loops. I need to hold down the power button to turn it off. Sometimes after this happens the computer refuses to turn on afterwards, i would have to try a couple of times.

I have tried booting with only 1 of the 2 ram sticks (for both) and came with the same results. If the computer was already able to boot, it will. If it wasn't, it wont. I do not have an extra video card to test, and do not want to buy one until i know it REALLY is the problem.

Any input/ suggestions will be greatly appreciated. Thanks!

My computer:
Windows XP
Asus A8V-Deluxe Motherboard BIOS Ver. 08.00.09
AMD Athlon 3400+
Nvidia GeForce 7800 GS 256mb
1536 MB RAM (mixed of 512mb value-select corsair and 1g generic brand)
520W power supply

Answer:Computer dies randomly in games

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My internet connection on my Vista machine dies after a few hours. If I restart, the connection will work again, but will die after a few hours again. I've used my computer with several different routers and for example in my friends' home network so I know the problem is in my computer because the internet connection always dies the same way. Usually if I'm listening music from my Spotify, that connection oddly stays on with that, same goes with some java based games like net poker and so on...messenger connection problem diagnostics say that problems are in the ports. Sometimes i've just been too tired to reboot and just kept doing something else with my computer without the internet connection then maybe an hour later the connection comes back to life. This problem is getting kinda old already that it's not funny anymore. Would appreciate if somebody had even a slight suggestion to repair this problem.

Answer:Internet connection dies randomly

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Hi! T420 touchpad dies and trackpoint keeps on working. Sometimes after some time the trackpoint may also die. After boot, touchpad & trackpad recovers and is working maybe for an hour, or a day. Then it reoccurs. This happens randomly on some T420's, while other T420's doesnt encounter it never-ever. Any tips how to troubleshoot this one? Ran Lenovo PC Doctor and everything is fine, also cant find anything suspicious in Windows logs. Thanks in advance! 

Answer:T420 touchpad dies randomly

Hi eskoj
Try to run System Update and update all BIOS and drivers to see if the problems persist.
Happy 2012! 
PeterW520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future 
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)

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Got my X1 Carbon yesterday. Does have the loose clickpad. Worse issue - it would power down randomly - as in you are typing and suddenly it goes completely dead, as in "lights out" or someone pull the plug type dead. Also does not sleep properly - often when it goes to sleep it dies and you get an improper windows shutdown warning when you restart it. Happens both with AC power and battery power. Was on hold for 1.5 hours trying to reach a sales rep to make an exchange and got disconnected. Tried to do factory restore just to see what will happen but F11 on startup does not work. The notebook looks great but otherwise I can't say I am very happy with my experience.

Answer:Defective X1 Carbon - dies randomly

Way to go Lenovo... 20th Anniv. flagship model and units are shipping with missing parts, poor build quality/loose screws and who knows what other issues will appear in another week. If mine isn't perfect when I receive it on Monday it will be my last Lenovo. Your long-time Thinkpad users are very disappointed... What a joke! EDIT: Now it looks like we're getting DOA's... Awesome. Who's building these things?!

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Not sure if I should post this here or the networking forum but I assume some nice patron will direct me to the correct place if I'm wrong.

For a while now, and for no apparent reason, my internet connection completely dies. But, it's only to my computer. My computer will slow down DRAMATICALLY, stuttering violently as I try to do anything. But if I restart my computer it comes back on as if no problem was ever there.

I am hooked through a router through an ethernet cable and my wife is connected to it wirelessly and she is never affected.

Is this an XP problem, hardware, or maybe even the hardwire ports of my router?

Help! =(

Answer:Internet Connection dies randomly?

Bump! Please help me!

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Hi everyone, I've been having the same problem for months now and have finally decided to try to get some help after attempting multiple fixes. I use both a wired connection and wireless connection on my new laptop depending on where I am in the house (if I'm hooked up to my docking station its wired, otherwise i'll be on the wireless). The wired connection works fine, but the wireless connection will often completely die on me without any apparent cause. I'm pretty sure the problem is with my laptop due to the following reasons:

1) My dad uses the same connection when he works from home, and told me he doesn't have any problems with it.
2) Just for testing services, I tried using a neighbors WiFi connection, and received the same results.

I've tried changing my DNS server between OpenDNS, Google's DNS, etc. and have not had any luck. I made sure my wireless cards weren't sleeping by un-checking 'allow the computer to turn off this device to save power'. I uninstalled Hamachi to make sure it wasn't messing up any of my settings and still had the same problems. I've updated all my drivers and even re-installed them.

Just to describe what exactly happens during these disconnects, any live connections prior to the point where the internet disconnects stay alive (usually, such as Skype calls, AIM connections, certain games, etc.) and will stay open until closed. Web pages behave in a similar fashion, and in fact will ... Read more

Answer:Wireless Connection Randomly Dies

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I have a Dell Inspiron 15-5547 running Win 8.1. Every now and then the scroll feature (two fingers vertical swipe to scroll the screen), and the two finger tap for right click, will stop working. When this happens, all the other features on the touchpad seem to work. If I restart the laptop it starts working again. I've tried going into services.msc and setting 'Human Interface Devices" to automatic startup, but it doesn't help. There's something else pretty weird also... When I go into the system tray (lower right), right click the touchpad icon, and select Touchpad Properties, it takes me into the Dell Pointing Devices windows. Inside this window, there is a sliding switch to disable the touchpad. When I disable it, the touchpad still works. Weird. Does anybody have any ideas how I can get this sorted out. I'm also using a wireless USB mouse on the same laptop, not sure if that makes a difference. Thanks.

Answer:Touchpad scroll dies randomly

Hi Jools

Personally I would look to see what touchpad driver version you are using and then either update it with an in-place update, or uninstall (my favourite option, then install new driver) the current driver and then re-install, as it may just be a slight corruption.

Latest driver HERE
Also a thought, when the touchpad stops with the scroll feature, had your laptop been left not used for a period of time, like hibernation?

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Well... I had a Win 7 Ultimate 64bit on this very machine (the one in my preferences) for almost 3 years until the moment when I said to myself: OK, time to refresh. And that only because my port 80 would die sometimes....sometimes thrice an hour for 10-15 min, sometimes twice a day. But it would happen every day. I re-installed with the hope it was just a bad Win installation but it happened again after just an hour in. What I tried? Well, I certainly tried a new router, but it didn't help. I knew it wouldn't since I also run Linux and OS X in home network and none is affected by this. I scanned old and new Win 7 with every possible malware finder, antivirus..etc. Even bought one (I have an "allergy" when it comes to A/Vs and such in general).. I went drastic today, I disconnected all devices (hdds, usbs, dvdroms, pcie) just to prove my point.. left a single 60 GB SSD with brand new win 7 with default drivers .. Took several hours but I still lost port 80 (it seems to be just port 80 since only browsers and windows LIVE are affected on my system)...Skype, FTP, rsync.. they'll all work just fine while nothing else web-wise does.

Help please! Any suggestions will be tested and reported.

Answer:Port 80 dies randomly, everything else works

What do you mean by "port 80 dies"? skype,ftp all works as you say. So not a tcp/ip routing/connection problem.
If you're having problems do:
in command prompt:


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I've had  a X41 Tablet for about 2.5 years now.  Just recently in the past month it will randomly die on me, meaning it will lose all power (No shutdown screen, nothing).  If I try to turn it back on, nothing will happen.  If I plug in the AC adapter, still no power.  The only way I can get it to start back up is if I remove the battery, then place it back in forcefully or wiggle the battery around while it is back in the slot.  If it does restart, the battery is still charged like nothing had happened.  So  it isn't the battery losing it's charge.  I even tried putting another battery in from one of the X41 tablets in our office after the computer had died and it wouldn't start.  My thoughts are it has something to with the connection on the board.  Any other thoughts or ways to fix this? Thanks,JohnMessage Edited by cranjx on 06-11-2008 10:34 AM


Go to Solution.

Answer:Thinkpad Tablet X41 dies randomly

I would suggested having it inspected by lenovo themselves. Do you have a 3-year warranty?

--------Jasper Jugan - http://www.backpackboy.comx61 Tablet | 1.8Ghz LV7700 | 4GB RAM | MultiView/MultiTouch | Windows Vista Ultimate 64-bit

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I've had this laptop over a year now, and just recently I've noticed when I leave it on a while and come back, either the audio of the entire laptop will die, or online videos just won't play. After restarting it goes back to normal until a few hours later when it happens again. I'm not sure what to do here. Can anyone help me out?

Answer:Audio/Video randomly dies?

You are not alone with this problem, since the last windows 8 update there is sound problems with a lot of PCs. You can try this quick solution here :

You just need to enter to the Control Panel -> security and System -> System -> Device Manager

Then look for "sound, video and game controllers" put the cursor over it press right-click and select "scan for hardware changes"

3 secs after that you will have your sound working again, you gonna need to repeat this procedure every time the sound is gone in your PC and till now it always worked to me.

This should solve your problem for now, we need to wait for Microsoft's next windows 8 update, it hopefully will fix the problem in a more permanent way.


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I've been having a frustrating time with my laptop the past few weeks. Basically, it just shuts down out of nowhere after a few minutes (fluctuates...sometimes happens after a few hours). I noticed that every time it happens, the fan on the side gets loud for a few seconds right before it shuts down. That led me to believe that my CPU was overheating so I installed software that checked the temperature. However, I saw that my CPU was consistently around 40 C which I believe is normal.

I tried a few things to try to figure out what was going on. What I did notice was that when my battery is disconnected and I run the laptop just plugged in with the wire, it does not shut down at all. Could it simply just be a bad battery?

Here's the exact computer:

I appreciate any help with this.

Answer:Laptop randomly shutting down (battery problem?)

could be anything but if you suspect battery then just change it , it never hurts to have a spare battery -

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Few weeks ago, i noticed my laptop battery was 23% remaining and it shut off like it had no power. i pressed the power button and it wouldn't start. In power plan settings i have 10% low level battery, 5% critical battery level and 7% reserve level with notification on, but i dont get notification before laptop shuts off. It's like the power's cut.
Yesterday same thing happened but it happened alot sooner at around 41%. i pressed power button, it didn't start.
any suggestion? thanks

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Hello, I've been having this problem for a little while now, and I figured this would be the right section to post it in (if not, please feel free to move it). This is the problem I've been having. While playing a 3D game, after a short while, one of 3 things will happen :1. The screen goes completely black and I'm left with no choice but to restart my computer.2. Similar to number one, except now the screen has random blocks of crazy colors all over, and I'm still left with no choice but to restart.3. The computer saves me the trouble of having to hit the power button, and just goes ahead and instantly restarts itself (screen goes black for a sec, and then I'm on the start up screen).And one more problem that I've chosen to separate from those 3; sometimes my computer just completely freezes and I need to restart. This happens seemingly randomly, at any time.I suspect this has something to do with a new video card I installed recently. I've had those 3 problems a bit before, but they are occurring much more frequently with the new card, and the random freezing thing is something new. So perhaps I installed it incorrectly, or its in some way not compatible with my system? I don't know, thats why I come here to ask you guys, any ideas whats going on?Video Card : Nvidia GeForce FX 5200**Might be worth noting that I did not purchase this hardware, it was given to me by a friend, therefor I have no documentation or disc with it**Misc System... Read more

Answer:Computer dies during game, also sometimes freezes randomly

If it is a used card i would install it in another machine....same symptoms and the card is dying....

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Hello there,
I've been pondering around this problem for quite a while now and I finally decided to inquire the mighty crowds of computer wisdom i.e. you all

I've had this exact same problem in my previous system (with Windows 7 32-bit and quite a bit different internals) but it wasn't nearly as frequent as it is now (with Windows 7 64-bit and brand new CPU/MB/RAM/GPU) - however, this problem never happened on my previous box while it had Windows XP installed for a short while. Namely, the audio in Windows would stop working at random, every app that uses an audio interface would freeze when attempting to access any sink, I can't change the volume or mute anything, and I cannot even reset the Windows Audio service (reset times out) when that happens - the only solution is to reboot after which everything works just fine. The only difference between my old system and this one is that now I rarely get the reset procedure to 'freeze' on 'explorer.exe - Playing log-off sound...' (requiring to force restart to continue the process), but now it more often hangs at 'Shutting down...' screen requiring a physical restart.

My audio stack consists of the integrated sound (disabled, I don't need it, but in my previous setup it was enabled) and two USB-based sound sinks, namely Logitech Z Cin?ma speakers (Default Device) and Logitech G930 headset (Default Communications Device). Both are connected directly to the motherboard USB ports so it's not a problem with wonky USB hubs.

The pr... Read more

Answer:Windows audio randomly dies (probably USB-related)

Hiyya inco and welcome for starters I am definitely no expert mate I run a straight forward Asus Xonar DG card (the Xonar supports 7:1 systems) with my Ivy B with a Logitec Z 506 speaker set up and I have no probs at all, and it is a fairly cheap card at that.
Now I don't know what your audio set up is and it sounds like Ben Hur to me but just as a suggestion why not try a different brand card? I just really like the Asus control module that comes with mine and Asus do a really nice range of sound cards.

I am just getting a gut feeling the Logitec card is not the full dollar.

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Hi there,

I can't seem to figure this problem out. Every so often (from seconds to a couple minutes) my internet connection will fail, but only for less than a second. Typically no one would even notice this, but it becomes a problem when you use software like Messenger or you play games online. The disconnection is long enough to sign you off.

I've been watching a ping I set to for a good 10 minutes, and sure enough, there are occasional spots where for just 1-3 attemps it will time out, then get replies just fine again.

I use a wired ethernet connection, not wireless. The ethernet port is part of my motherboard, its a fairly modern motherboard, not an old one, and I made sure the driver for it was up to date. Any ideas?

If this helps:
Windows IP Configuration

Host Name . . . . . . . . . . . . : Travis-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-E0-4D-84-B5-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b87f:192c:248a:162f%11(Preferred)
IPv4 Address. . . . ... Read more

Answer:Internet connection randomly dies shortly

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As the title says, my mouse stops working for a couple of seconds and then starts working perfectly again. It mainly happens when I am playing BF3, the game freezes for a second, then I hear the usb-removal sound Windows makes and the game unfreezes but the mouse is dead, then game freezes again for a second and mouse starts working. During the moment mouse is dead all other USB connected things works, only mouse that dies.
It has happened a few times before when im not in any game.

Why is this happening? I have never had any problem with this before.
I have tried putting my mouse a different USB port and it helped for a day or two and then it happened again.

Windows 7 Ultimate 64bit
i5 2500k
GTX 580 Twin Frozr II

Answer:Mouse randomly dies for a couple of seconds

I have had this same problem a few months ago. Although it happened with my mouse and keyboard simultaneously. My main harddrive was going bad. I replaced it and have not had the problem since. It was rather confusing at first as I had never seen these symptoms before from a bad harddrive.

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Hi Everyone

In my previous house I would lose connection to the internet about 2-3 times a week. Since moving into my new house it happens more like 5-15 times a day. The internet light on my modem goes out and the broadband light blinks on and off.

95% of the time when I lose the connection it is for less than 2 minutes. But on some occasions it can take a half hour to work again.

Some more info:
- It happens on all 6 computers/devices in my household at the same time. (2 Macs, Win7 PC, iPad, iPod, PS3).
- All devices are connected wirelessly to modem. But, I have also tried Ethernet and still have same problem.
- I have tried 2 modems (including a brand new one that my ISP sent after I complained).
- I have tried using different jack points and cables.
- When the connection fails, I am still able to wirelessly access my modems config page. So wifi connection is not the issue.
- My ISP sent a technician out. He replaced one cable out by the road, but this did not solve the problem.

I have spent a few hours over multiple days on the phone with my ISP. First they said there was no problem with the line. Then they said there is definitively something wrong with the line. Then nothing wrong, then something wrong. Finally after they monitored the line for 3 separate 24 periods,they decided that the problem was solved. And I thought so too... I had good connection for about 36 hours. But then it started failing again, so far today I have lost connection about 10 times... Read more

Answer:Solved: Internet Connection Dies Randomly Often

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it seems to happen most often when playing video or playing facebook games of any type. there is no warning the computer is just OFF. it has done this in safe mode as well and i wasn't even watching video or playing any games then. the only time it has done this before it was over heated. now sometimes it is hot and others it is not so it really seems random. no viruses, no malware, regular maintenance is kept up. if i can find a solution other than formatting the machine that would be great, or at least knowing if formatting would do me any good at all. i have downloaded hijack this and the TSGInfo follows:

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 183119 MB, Free - 107917 MB; H: Total - 953859 MB, Free - 765073 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled

Answer:computer shuts off (Dies completely) randomly

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My computer is being extremely odd right now. Randomly, usually while gaming but at other times also, it will just die. When this happens, it kinda just freezes while repeating the same sound on a loop. It loses all video and sounds like all the insides shut off. When it does this, hitting reset doesn't really work, and usually I cannot turn it off and back on. If I try, I get no beep in POST which indicates to me it would be CPU or MoBo...maybe a power supply?

If I unplug the power from the back for a minute, I can restart it and it will go through POST with the beep and all, and say CPU is unworkable or has been changed, and then play fine for anywhere between 5 minutes to many hours with no problems, then it will happen again.

I cannot tell what wattage my PS is. I built most of this computer about 5 years ago, and have since modded the power supply case, and lost the sticker. The CPU is the original one I got when I built it, the MoBo is 4 years old, and the video card is new.

CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Abit IC7-G (5 PCI, 1 AGP Pro, 4 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)
System Memory 3072 MB (PC3200 DDR SDRAM)
Video Adapter NVIDIA GeForce 7800 GS (256 MB)
Audio Adapter Creative Audigy SE (SB0570) Sound Card

I come here to find the experts to help. I cannot afford to change everything or build a whole new computer, so I'm hoping someone will have had this problem before and save me lots of money by telling me what... Read more

Answer:Comp randomly dies, hard to restart

Hello & welcome to TSF

follow this link & download this program

it should be able to give you your voltages

the post them back here


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Yet another problem with my peice of crap i call the "computer".

I got a new monitor at xmas, hoping to solve the problems i was haveing with my old one too no avail however.

Sometimes when im playing games etc it just looses the signal from the computer. Im using a 9800 pro 128MB graphics card, and cant understand why this is happening. The computer is still running fine though. It just wont display anything. Why could this be? I only got the card 3 months ago, it shoudlnt be doing this. It also at random intervals decides to artifact and under both circumstances i have to switch off for a while and wait before it will work again.

Things ive checked.

The card i sseated properly.
uninstalled it and reinstalled it
using latest drivers.
Using Direct X 9c
On board VGA automatically disables when AGP card is plugged in.
when uninstalled it seems to run fine from the motherboard connection (Hence im thinking dodgy card)
The car dis connected to the power supply as is nescessary.

Im totally stumped here. I can live with the situation but its not ideal, especially whe im playing gamesa and it just dies on me. Its as though the card is stopping sending the signal to my monitor.

Could this be a dodgy card? If so who do i contact about it? The place i bought the card from, or the manufacturer??

Any help would be great. Thanks.

Answer:Monitor randomly dies/video card probs

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I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

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Dear readers,

as the title states, my laptop randomly shut down twice so far when the battery was inside, but the AC power cable was in the computer. The battery icon bottom left indicated that it was 100% charged, running on AC power on High Performance and when I was in a game it randomly went off. Rebooted quicker than usual, skipping some of the startup processes it usually does when I manually turn it off.

The first time it did this the battery was very hot, even though it was running on AC. This time it is not, it is barely warm.

Another thing to mention is that both times, after being back in desktop, the battery would be "0% available (plugged in, charging)", but it would not charge, it stays at 0% until I remove it and put it back in.

I am having a problem while playing games as well, which we are discussing in another thread here:

And here is my original thread:

Hope someone has some insight on the matter.

Kindest regards,
Vadim Zinkovski

Answer:Laptop randomly shuts down when running on AC power (when battery is inside)

Some batteries can't take the electricity constantly flowing threw them i suggest you take the battery out when you plug it in the wall and put it in when your on the go. You battery does work still when you unplugg it from the wall right? And im guessing when your battery starts to fail it switches to "power saver" mode instead of "high performance" mode.
so take out the battery and plug it into the wall, store the battery until well until you need it. Hope this helps.
Also could be the result of a faulty battery..How long have you had your laptop?

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the last two days my machine has suffered a crash with similar symptoms. First, the display goes blank. I can see some disk activity. This continues for maybe 20-30 seconds and then the machine shuts down. Yesterday, I had to restart the machine twice b/c the first attempt also resulted in a shutdown during the boot process.I thought that perhaps it was an overheating issue, but I'm not convinced of that as today there was nothing obstructing the exhaust vents (though they were a bit dusty).I'm runing windows 7 pro, 64 bit. Have an NVidia card, but I don't know about the details. Where would I find them? Thanks in advance.


Go to Solution.

Answer:Thinkpad W510 Display randomly dies and then machine shuts down

If it is a W510, graphics are probably 1GB NVIDIA® Quadro® FX880M.  It is hard to diagnose from a thousand miles away, but my first guess is overheating. I suggest installing TPFancontrol (free) and monitor temperatures.

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Hi, I have had a T61P for about 10 months now and everything has been working great up until a few days ago. All of a sudden, my battery (6 cells) started dying very rapidly (40 minutes or less) with just doing office work and wireless on. I installed Power Manager 2 and made sure Maximum Battery plan is selected. The battery health was reported to 100%. After the battery was almost depleted next day and I plugged it back in, it said battery charge capacity is now at 70%. I didn't do a Power Gauge reset or anything. I only have 36 charge cycles. And now for some reason when I reach around the 50% mark when running on battery, it switches to "battery critical", turns on the flashing orange warning and goes to hibernation. I clocked it, and I only get around 40 minutes of battery life. (compare to 2+ hours just a week ago). My question is, can this be due to a defective motherboard? Or is it aging of the battery. I understand if the capacity drops after almost a year, but it shouldn't kill my battery at 50%. I had an R60 before that and had no problems.   Here's a snapshot of the Power Manager report. Thanks.


Go to Solution.

Answer:Battery dies at 50%, defective?

digitalblade, It sounds like you might have had one or more cells in the battery go bad, especially if you only have 36 cycles on it.  As it sounds like you are still within the first year, and the battery is under warranty, I would suggest you contact service and get the battery replaced. Best regards, Mark

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As of writing this my Hp Envy 17t-k000 cto Has been having battery problems.  It isnt to bad but my battery dies after only 40min of use even on light tasks like internet browsing.  It isnt much of a problem for me currently because i always have it plugged in at my desk.  i guess its partially my  fault for getting a 17in laptop and expecting great battery life but if i ever plan to go to college with this it would make it almost impossible.   any help would be appreciated if there is a easy BIOS/UEFI or software Tweak that i can do or if there is a affordable extended battery pack i can purchase.  Thank you! I have had it for over a year now and it has probably only died like 10 times because i always have it plugged in except over night.

View Solution.

Answer:battery dies Way to Fast

Hello @jet224, Welcome back to the HP Forums! I have read your post and understand that the battery doesn't last very long on your HP Envy 17t-k000 Notebook. There are some settings that can be tweaked in an attempt to extend the battery life. HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)HP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7, Vista)HP Notebook PCs - Managing Power Options (Windows 10) I look forward to your reply with the results!

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I am not sure if this is the best place for this topic, but here goes. During the Christmas season i received a shiny new SSD for my Dell 1121 laptop. I went about installing the drive following one of the many install articles on the interwebs that shows several optimization tips for SSDs. After doing so i noticed the expected increase in performance. Mostly the startup times of the OS and of most apps.

Only problem i have now is that my battery tends to die rather rapid while the system sleeps. Prior to the SSD it would seem i could leave the system on standby for a week or better with no issue. Now i am lucky if the system stays alive for a day on standby.

Can anyone think of something that may have changed during the install or a SSD optimization thing that could have screwed with my battery life on standby?

Thanks in advance.

Answer:Battery dies on standby after ssd install...

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battery had approx 3.15 hours remaining, and the laptop turned itself off twice and reset the clock and date to 2300hours on jan 10th 2005. technical help say that i need to send the whole laptop battery etc away just to get the battery replaced. I'm not happy.

could the problem be something deeper internally?

Answer:Satellite Pro L20 dies on 70% battery power


It's strange and I assume it could be something wrong on the motherboard.
If the technician says you have to send the whole notebook so I don't see any other possibilities.
I think the diagnostic test is needed to find out what's going wrong.
Believe me without any test it's not easy to say why this happens.

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Hi.I have a x201 laptop. I have two batteries - one original 6-cell, which is pretty old and one non-original 9-cell, which is rather new.When I unplug the computer from power, with either battery, what happens is that it shows that it has fairly normal percentage left, and that it also has fairly normal time left (for example, yesterday I used the 9-cell, and it showed 95% and about 3 hours), at the beginning it drops fairly normally (with the 9-cell it was about 20 minutes later when it showed 84%, so about 10% for 20 min use, which is reasonable).But then, after mere minutes (let's say 5 more minutes or so), with no warning at all, the battery is at 0, and the computer hibernates.Since this is happening with both batteries, and in the same everything-is-fine-until-it's-not manner, I don't really think it's a battery issue, but rather suspect it might be firmware\software\driver related. Any thoughts?

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Hi i just got my laptop. I've been using it for about a week now and the battery says its at about 20-22 percent and then dies once it get below that. Its not just sleep or hibernate, it dies. I want to know why I cant use 1 5th of my battery.

I've searched the forums a bit and tried changing the battery settings in the power modes.

Any help?

Answer:Satellite L500-1XJ - Dies if battery goes below 20%


It can be a battery malfunction or something like this, your laptop is pretty new. So, contact the ASP (service center) or dealer to check or replace. They will do it for free.

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hi there,

I have a Acer Aspire E1 570 laptop that I use for college, the laptop is less then 8 months old. For some reason recently it starting going dead at 40% battery charge remaining. I ran a powercfg -energy from the command prompt and it said that my batterys designed charge is 37000 and last full charge untill the battery read it was fully charged is 36526. If some one would happen to know why this is happening that would be great, as i use the laptop on the battery all the time while i'm at school. I was thinking maybe just refresh the PC from the recovery i made using the provided software with the computer. I'm unsure if that would correct the issue. As well as i haven't found anything on google for this issue on my laptop.


Answer:Acer Aspire E1 570 Battery Dies at 40%

I would contact Acer, since the laptop is still within the warranty period. There are programs out there that can "fix" errors like this. Most likely you just have a bad battery pack in your laptop.

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I bought new pc parts this week and also bought Windows 10 Home while I was at it, due to W7 not accepting USB 3.0. But shortly after, I started having bad audio problems when using my headset, which is connected to my motherboard's rear 3.5mm output.

The symptoms consist of:
- The audio cutting out suddenly after just a few minutes of usage, e.g. 30 seconds of youtube, combined with the microphone not picking up any audio.

- Sound panel not responding occassionally or becoming sluggish. Can pop up later when clicking on things like browser tabs.

- High Definition Audio Device disappearing from choosable outputs in the notification area.

- Realtek High Definition Device disappearing from the Device Manager.

- Random pop-ups saying that I've either unplugged an audio device or I've plugged in an audio device multiple times in a row.

- Sound panel showing activity from both random thing I'm playing, and the Test Sound button, but no sound actually playing in the headset.

- Usually the sound cuts out with a small crackle, but other times it's completely silent when it happens. When loading the desktop I can hear some crackling too.

- ARK: Survival Evolved crashing, giving me a memory write error, followed by a notification of a decive being plugged in instantly after.

I've tried:
- Installing the latest drivers through windows update, realtek's latest drivers, motherboard's latest drivers and various .cab updates being rejected because the drivers "are up to date&... Read more

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Problem is in motherboard. Who helps me with a part of schematics of IBM ThinkPad A21p 2629 HWU notebook, related to BIOS support circuitry? Lithium coin shaped battery has high discharge current and dies in hours. Until this battery keeps up, the notebook works perfect. Using car accumulator 3 V tap solves the problem. I want to dig in the motherboard and connect RTC battery lead right to BIOS chip, bypassing harmed circuitry. Who helps me? TBL company in Tampa FL neglects my e-mail yells.

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It's great that the keyboard battery drains first so the tablet is always ready to be undocked, but Windows seems to have trouble figuring out that there is a whole 'nother battery connected. I've had my class note taking inturrupted by automatic shutdown, and just now lost a Facebook post I had been working on for about four hours (it's a weekend update and I'm verbose, so sue me.)I've also noticed that at times, only one battery is listed with the capacities combined. It's a bit unnerving that the power interface can't report the state of the battery consistently, though I do apreciate it when this allows the keyboard to die gracefully and work to continue uninturrupted on tablet power. Any help is appreciated.

Answer:Helix shuts down when keyboard battery dies

This is a standard problem with the Helix and has been written up extensively in this forum so check on all posts on the Helix keyboard. There is a keyboard fix download  which reduced the occurrences on my Helix a great deal, but did not eliminate it completely.  I keep my settings set to "Battery Stretch Mode" and "Battery Health Mode." If I know I will be off AC for a long time I always make sure I switch to fully charge both batteries. I don't check as often as I did, but when I would find the battery drain down below 20% I make sure it is charging. If it is not, I may have to reset the keyboard (note the rest button) and then it returns to normal charging.  If the keyboard goes totally dead a reset restores it to charging mode. But as I said, that rarely happens now. I sent my Helix back twice for repair only to find it is (in my mind) a software rather than hardware glitch that Lenovo has not totally solved. But I am satisfied now for two months the problem is pretty much under control.

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After months of using my Y550 battery for hours without a charge, suddenly, when the battery reaches 80% charge, the computer goes to sleep, and when I plug it in, the battery meter reads 4% and charging.  This has reduced my battery life from about 3-4 hours to about 15-20 minutes overnight.  This problem has been happening for about two weeks now.I found a similar complaint here: (message 135, point 6)This makes the computer essentially unusable as a laptop, since I can't have it sleeping and doing the loud beep in the middle of class.

Answer:Battery suddenly dies at 80% charge Y550

try removing both the ac adapter and the battery and pressing the power button for 30 seconds.
if it doesn't work, try to re-seat the battery. remove the battery, and on ac power press power button for couple of seconds, if it doesn't work, probaby one of the battery cells is dead, so contact lenovo support line for replacement.
for battery low sound, you need bios update, you can download it from here.

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My W510 just dies/crashes when the battery runs out - any ideas? (This is seperate to the issue I logged where this happens when I add the secondary battery; ie. this now happens even when I only have the main battery slotted in. ANy help appreciatedMany thanksBennie

Answer:W510 4318-CTO just dies when battery runs out

Might want to run the battery calibration once.

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Hi, my computer dies when unplugged. It varies in time, but usually within 5-10 minutes. I have run software to tell me how much my battery holds to confirm that the battery isn't gone and I get these results:

Unless I'm crazy, that means that the battery isn't dead. I then proceeded to run battery diagnostics, and it told me things we're set a certain way that my settings to not reflect such as "Sleep timeout is disabled (On Battery) The computer is not configured to automatically sleep after a period of inactivity." I went to check, and it said 5 minutes on battery. Here is the report from that: 
I guess my question is, what could possibly be wrong? I am getting tired of having to be plugged in.

Power Efficiency Diagnostics Report

Computer Name


Scan Time


Scan Duration

60 seconds

System Manufacturer


System Product Name

Aspire M5-481TG



BIOS Version


OS Build


Platform Role


Plugged In


Process Count


Thread Count


Report GUID


Analysis Results

Power Policy:Power Plan Personality is High Performance (On Battery)

The current power plan personality is High Performance when the system is on battery power.
... Read more

Answer:Computer Dies when Unpplugged yet Battery is not dead.

seems like false reporting from software... the physical fact that the battery runs out of power seems to be more accurate.

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I have a P400 running windows 10.  For a while now, I've noticed that when I'm running on battery, my wifi connection will only last for a short amount of time.  Sometimes it will be 2 minutes, sometimes it will be 20.  When it dies, I get a little exclamation point on the wifi icon in the system tray.  Sometimes I can disconnect and reconnect to the network, but sometimes that doesn't work.  Sometimes I can disable wifi and re-enable it, but sometimes that doesn't work.  Sometimes I can reboot and get it back, but sometimes that doesn't work either.  The only foolproof way to get it back is to plug in the computer and reboot.  As long as its running on AC power, it works fine. I've tried a full reformat and it still hasn't helped.  Any suggestions?

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Anyone else having this issue? I've had it on many of our T400's here. If the user allows the battery to completely run out without shutting the laptop down, it will kill the bios battery too and reset the system date and time.

Answer:T400 system time resets when battery dies

 asenft wrote:Anyone else having this issue? I've had it on many of our T400's here. If the user allows the battery to completely run out without shutting the laptop down, it will kill the bios battery too and reset the system date and time. I never tried this. It is very bad for the battery for sure. The system backup battery is sold for $20-30 on ebay. 

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Hi, I have a 3 year-old ThinkPad X60s. I have a problem with my battery (Li-Ion FRU 93P5030). When unplugged, the battery works until it is about 60% full. Then, the system suddendly goes into hybernation. When I plug it in, the system resumes but it shows the battery at 0% capacity. The Power Manager shows the battery is "in good condition" and I have already performed a reset. Browsing the web I saw Lenovo recalled some of these batteries but when I run the diagnosis tool it says my battery doesn't classify for a recall. What can I do? Has anybody else had this problem? I appreciate any help! Rodrigo

Answer:93P5030 battery (ThinkPad X60s) suddenly dies

it is time for a replacement, these li-ion batteries doesn't last forever. How many charge cycles and what brand is your battery?

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I am trying to help my fiancee in the Philippines with her computer. While I was there, I got a small shock any time I touched a screw on the back of her computer, an Acer.

I did some preliminary troubleshooting and noticed that when I disconnected her monitor, the shocks disappeared. I wanted to replace the monitor, but she did not want to and as I was leaving, I did not have time.

While I was there, I lived there for 11 months and replaced the CMOS battery twice. And now, she replaced the CMOS battery once again, which makes it 3 times in about 14 months.

Could the short in the monitor be causing the CMOS battery to die quicker?

And what could happen to the computer with the short? We have had to replace the hard drive as the power supply died and when it died, supposedly, it took the HD with it.

While I can troubleshoot somewhat from the US to the Philippines, in this matter, I cannot do it.

Can the monitor be repaired? It seems to work fine. And repairing monitors and hardware seems to be the norm and very cheap in the Philippines.


Answer:CMOS Battery dies in less than 1 year - Might be due to short in Monitor???

Is she turning off the AC power to the computer when it is not in use?
Leaving the AC turned on keeps standby power running in the computer
and helps keep the cmos battery from discharging.
The computer can be powered down,but the AC needs to be on.

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This seems to be a variation on the X-60 problem - twice now my X61 running Vista Business has simply stopped operating (not shut down), while in the midst of normal operations. The screen goes dim (as if it were going into power saver mode while on batteries), then black, with no lights lit - including power. The workaround is to unplug, pull the battery, then re-seat the battery and plug back in. When the workaround is followed, the system powers up normally, advises that there has been an incomplete shutdown, and offers safe mode as a startup option - but starts normally. Any suggestions?

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Hello. I'm using a Thinkpad x220 with Windows 7 Pro. I don't usually let this happen, but once in a while I'll run the battery all the way down. After a warning about the near-dead battery, the screen goes blank but lights are still on (I assume at this point it is trying to hibernate). It never leaves this state. The lights stay on, but the screen stays blank. I plug it in, but nothing ever happens. If I press the enter key a few times, I get the standard Windows keypress noises (the ones when nothing is happening). Any ideas on how to get it out of this state without a hard reset (which I hate doing)?

Answer:x220 stuck in half-hibernate after battery dies, won't respond

I have the same problem!!My x220i won't wake up from hybernation last night. I restart the computer, it won't work: The lights is on but nothing on the screen. I restarted for 4 times. I pressed F8 and I also tried fn+F7. I even tried to take away the battery. But it just doesn't wake up. I need help!!Spoiler (Highlight to read)   

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Hi,I have a Lenovo Y410 model , bought in Nov 2007.It has been my favorite laptop and best one i have ever used. Only since last morning suddenly the battery stopped working.  The battery meter on the power options shows 100 % but when I unplug the power , laptop dies shuts OFF instantly.If click on properties it shows the battery details and says its plugged in as well. I have been reading some of the threads like resetting battery gauge / checking voltage etc / replacing the battery ? Anybody help me please... MARK_LENOVO was helping out every one. If you are still there could you please help me. This problem happend to my other laptop (t41p) as well. So your help is much much appreciated.Thank you very much in advance. CheersDheeraj. 


Go to Solution.

Answer:Lenovo Y 410 - Battery doesnot charge - shows 100 % but dies when Unplugged

dead battery, buy new one.

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After replacing battery I cannot get boot, even when I replace HD with another that works. Boot file may have corrupted since the failure occurred during boot.Can't run BIOS disk. Can't boot in order to run CHKDSK \FAny ideas?message edited by Rooof

Answer:CMOS battery dies, get invalid checksum then blue screen

What prompted you to replace the battery? Removing the drive and putting in one that works on another computer won't necessarily show anything as far as troubleshooting goes.Put the original drive back in.You didn't provide your make/model, but take a look here:

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This Lumia 930 was an AT&T phone. I got it unlocked and now have Give Mobile. The AT&T logo still comes up when it is in this death spiral loop. Is this a software vestige ie.,trying to reconfigure as an AT&T? If I do a hard reset will it revert to being a locked phone?

Answer:My Lumia 930 gets hot and stuck in a loop until the battery dies. Will a hard reset fix the problem?

To answer your last question -it should not. 930 isn't ATTs phone why do you get its logo

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Hi, My SONY 6-cell battery lasts around 10-15 minutes but the Power manager tells me it is still good, it should last around 2 hours. While charging it never gets to 100% in the normal way, but stops at a level then some time passes and jump at 100% Tried battery reset. Did nothing. Probably all its thermal fuses are okay, who knows, it still has a life of about 15 minutes in it when the machine tells me it should last  2 hours at least. Maybe some chargig circuit failure? With the 9-cell my TP works flawless though... but it is too heavy for carrying around... *In the end the battery indicator lights up green, and the power manager shows 100% charge. Only it does not last more than 15 minutes, though it should. Regards

Answer:T500 battery seemingly stops charging then jumps to 100%, dies quick

What's the wear on the battery?

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With Vodafone 3g activated in my nokia lumia 820 , I see network fluctuation and it keeps searching the networrk always, sometimes no network and as aresult battery reduces 3% by every minute...
? Any solution ?
Does anyone felt the same?

Answer:VODAFONE 3g in Windows phone: Netwrok fluctuation and battery dies fast

Yes even I have a lot of network fluctuations with Vodafone 3G on my Lumia1320 running WP8.1
What I have noticed that with 2G it was stable but with 3G the fluctuation happens.

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The problem is I plugged AC adapter to laptop when battery show 6%  after that around 10 minutes battery gauge will show 100 %  but if I unplgged AC Adapter  for  5 minutes the battery guage will decreases to 5 or 6 %  My laptop is  Ideapad 300 14ISK use Windows 10 (clean installed) and already updated and activated Windows.- I try to reset guage by Lenovo Energy Manager but it doesn't work.- I try to calibrate battery but I can't remove battery (it an internal battery)- I Uninstalled ACPI in device manager but it doesn't work too  Please suggest me what should I do next?  Thank 

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 Ok weird problem - I have a T42 with a "real" IBM battery running XP and latest version of power manager s/w  V1.85 . I can run the battery maint.  test cycle and the T42 successfuly (or so it claims) runs the battery down and then charges it back up and reports that it is in good condition.  But when I unplug the 120V charger the laptop immediately shuts off, and will not run from battery. The contacts on the battery and in the laptop seem to be in fine shape.  I have tried another battery that works fine in a different T42 but I still have the same problem. When problem started the BIOS/controller code were downlevel, but I have now updated to the latest:    BIOS  - V3.23   Embedded controller code V3.04   Then reset BIOS to default settings But ... problem remains. Thanks for any assistance!    

Answer:T42 dies when unplugged yet battery is good, power mgr shows charge/discharge cycle OK

there is probably a problem with the motherboard. Did the person whom donated the laptop to your organisation spoke to you about this problem?

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After the latest windows 10 update I have two issues:
It is stuck in downloading 3 apps - all the rest downloaded after several attempts
and second the battery dies in matter of hours while it used to last for 3 days
also the phone is very warm. I have tried the hard reset and no luck. Any fixes. Ps. My brother has the same exact issue .

Answer:Lumia 640 issue: After lates update the battery dies down super fast and stuck in download

Originally Posted by Windows Central Question After the latest windows 10 update I have two issues:
It is stuck in downloading 3 apps - all the rest downloaded after several attempts
and second the battery dies in matter of hours while it used to last for 3 days
also the phone is very warm. I have tried the hard reset and no luck. Any fixes. Ps. My brother has the same exact issue . In Settings -> Storage, modify App destination to Device, then make a soft reset.
Let phones sync under wifi a couple of days (heating + barttery draining = cpu + data massive usage), then check in Settings -> Battery -> Show apps per use which is the drainer and disable it in the Background list.

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My phone does not send all of my text messages, but they show as if sent. I also do not receive texts that have been sent and if I do it is well after they have been sent. My phone has been dying very quickly and has been pretty warm.

Answer:Nokia Lumia 900 not sending or receiving a majority of texts. Battery dies fast and phone is warm.

It sounds like the battery is on its way out. I experienced that issue with a BlackBerry 9000 several years ago and bought a new battery. Unfortunately, the Lumia 900 has a sealed battery, which probably isn't worth replacing at this time, especially with the new 635 available for around $60 without a contract on

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I have no problem using my computer until I enter the internet. Shortly after that the computer dies. This started happening a few months ago where it took 45 minutes or so until it died - now it only takes a minute or two.

Answer:Laptop dies by itself

Hi, welcome to TSF..

the first thing I would suggest to do is scan for malware. Use a decent scanner such as NOD32 and also Malwarebytes.

If that comes back all ok, feel free to post details of any errors in your event log. You could also attach some crash dumps for us to have a look at.

If you need any directions, just let us know.

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This question has been asked by countless people, and the Internet is filled with a wild array of answers.
If you bought an HP system many years ago, and it came with Windows XP, and you have the re-installation disc, if your system dies or needs to be recommissioned because it's unreliable, can't you use the re-installation disc to install the OS onto the new system? I've heard some limitations are involved but I don't know fact from fiction on these:
1. You can reinstall only IF you upgrade the system with the same motherboard because the key for the install is tied to the serial number of the motherboard.
2. You can reinstall only if you move the hard drive of the old system to the new one (which for me would be impossible because the old drive is IDE and the new one is SATA).
3. You can reinstall only if the new computer is a model from the same vendor (e.g., if you have the reinstall disc for a Dell computer it will only work in another Dell computer).
4. If you call MS customer support and explain that your system's motherboard has died they will "reactivate" the license for you on the new system.
5. You can't do it in any scenario because your EULA will state that you agreed to install the OS on the one computer and agreed it would not be used on another system.
Anybody have any definitive answers on this issue?

Answer:T or F: Your OEM license for Windows XP dies when your system dies.

True...simple answer to your topic title.

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