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T400 black screen between windows vista loading screen and login screen

Question: T400 black screen between windows vista loading screen and login screen

There is this black screen(mouse does not appear either) right before the login menu that happens sometimes for about 1 minute then the vista logo pops up and then I can log in, any ideas as to what the problem is or how to fix it? T400 with the ati video card, but i'm on the intel integrated one most of the time but problem happens with both.

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Preferred Solution: T400 black screen between windows vista loading screen and login screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: T400 black screen between windows vista loading screen and login screen

I think problem is with the drivers. I use to have the same problem too but after I upgraded to the latest drivers + BIOS, problem seem to be fixed.

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Hey, need some help yet again!

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like IE shutting down every second (using firefox now). Think this is a whole system prob. But, why? Didn't the antivirus-es fix it? I... Read more

Answer:Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading!

Hi your problem can best be addressed in the security section of the forum

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Recently my pc just showed a black screen when waking up from sleep, and i had to restart the pc to get to the login screen. Today the same thing happened, but now i cant get to the login screen even when rebooted.

I have rebooted approximately 20 times, booted in both normal safe mode and safe mode with networking, yet still get black screen. I have tried booting from EFI Device (standard), Hard Disk and CD&DVD with no results. I have also tried going back to an older version of the pc (recovery), but it failed and couldn't load the recovery save.

The pc is old, from 2011/12 i would guess, runs with 8 GB DDR3 RAM, i5 2320 Quadcore CPU, 2 TB HDD and some Acer motherboard (Acer Predator G3610 i believe, not sure). The original GPU was a Radeon, but after about 2 years i switched to a Nvidia GTX 970 (MSI), and had no problems whatsoever. Could it potentially be a faulty GPU? I would find it hard to believe the GPU would break overnight, considering i played 6+ hours of CS:GO yesterday with no problems.. and well.. how does a GPU break overnight when not turned on?

Anyways, any help here is very much appreciated!

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After successfully installed windows 10 from windows 7, it appeared login screen and I shutdown my laptop. When I turn it on again, after the windows loading screen, it stucks at black screen and does not even access to login screen. What to do... help!!!! Urgent to use my laptop now....

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I am posting on behalf of my friend because he cannot get on but he has a cracked versions of ms office 07 and his dad accidently installed the office genuine advantage and Office SP1 and now this has happened. We have tried booting in safe mode, booting off the windows vista disk and restoring the bios back to system defaults but neither of these have worked. He has Windows Vista Ultimate SP1 and his computer is an ACER Aspire.

I will be updating him with any information posted.

All help is highly appreciated.

Answer:Windows Vista loading screen then screen goes black

Looks like WGA got another one.
I think a format is in order.

As a side note dont put the cracked software back on.
Cheaters never prosper.

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My 2 weeks old T400 Vista home basic can start up successfully. But every time when I start or restart it, during the start process, after inputting the password, there are 4 times of black screen (or screen refresh). Is it normal? Thanks. 

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hi everyone.

i have bumped into a little problem, well i hope it is a little problem to fix, as i have tried a fair few things.

ok this is what im getting when i load my windows 7, theres no background or login image, and also when i was restarting my computer it done the same thing black background with the windows logo on the bottom while shutting down/restarting

"iv attached the image"

now want i done was, since i wanted to revert my icons back to stock i had these files in my backups for awhile and i replaced them with the current ones in system32

imageres.dll imagesp1.dll shell32.dll zipfldr.dll

this is the last thing i done till this happened.

now i have tried to run repair but wont detect anything and says you hardware attached etc. and i can't run system restore since i don't have it on.

if this helps i also running dual boot win 7 and xp, atm im on xp so i can access the win 7 system files.

please i really need help. thanks

Answer:Windows 7 Black screen upon loading to login URGENT HELP

Try this:

1. Reboot while holding down the F8 key.
2. Choose safe mode with networking.
3. Google for the latest driver for your video card.
4. Download and install the new driver after uninstalling the old one.
5. Reboot your computer.

Also, you could try the repair option two or three times.

I don't want to nag, but when you're up and running, turn system restore back on - you know it makes sense.

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Background: A week ago on vacation, I opened my HP Pavilion dv7-2173cl (a laptop running Vista Home Premium SP2) and suddenly, green and black lines began forming across its screen. I was later told this was a pressure crack, although that is not what I'm posting about. Freaked out, that day I turned the computer off and on several times using only the power button, once foolishly interrupting a "Startup Repair" process.

Problem: When I got home I hooked up the laptop to my TV so I could see what was going on. After attempting to turn it on many times, I eventually got the BSOD with a STOP:0x0000c1f5 error. I couldn't access the Recovery Module (even to backup) or Safe Mode. Going into personally uncharted territory, I booted from a Linux System Rescue CD to delete the $TxfLog file that was apparently the cause of the problem. I no longer get the BSOD, I get a black screen (KSOD?) (sometimes w/mouse, sometimes w/o) after the "yellow bar" loading screen. I still can't get into Safe Mode but I was able to use a Vista repair CD I downloaded to (finally) backup onto an external hard drive.

What I've Done So Far: I've run chkdsk, checked the memory and hard disk from BIOS options, and run Startup repair. I did the kind of Windows backup where everything goes to one file.

I'd prefer not to start from scratch if I can avoid it. Thanks so much for any and all help guys, I appreciate it a lot.


Answer:Vista won't start up, black screen before login screen.

I couldn't access the Recovery Module...Do you have a Recovery CD, Windows Vista CD, or Recovery Drive (partition)?What happened when you tried to access it?------------------------------------------------------------You said that you were able to backup onto an external harddrive, so important data is safe.The best option right now would probably be to re-format.

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Hello I hope someone can help me out with my problem.

About the problem.
Yesterday I did a shutdown from the start menu and turned off my monitors, however the computer did not shutdown and was still on after 10 minutes so I just turned it off with the power button.
Today I started my computer it boots I get the usual loading bar and then a black screen and not my welcome screen.

So I have tried the following to fix it:
I tried booting with last known configurations, and got the same problem.
I tried booting in safe mode, it loads for about 5 minutes and then just stops loading.
I tested the memory with a memory test from Acer, no problems found.
I tried booting with a lower resolution, get the same problem.
Just to see if its not a hardware problem, I have booted a linux live cd and that worked.
I have an acer recovery menu but it wont let me recover to a previous point.
And I don't have a vista CD or recovery disk.
I think it was updating when I shut it down..

So i hope anyone has a solution for my problem, if you need more information please ask and I'll answer.

Many thanks for reading and maby even replying to my problem.



Somehow after waiting an hour doing nothing then rebooting into safemode worked!
There i could do a system restore and problem is solved!

Answer:Vista boots to black screen instead of login screen

See if there is information on that PC on making recovery disks. I just used 2 dual layer DVD's to make recovery disks for a Compaq laptop.

Also, next time your machine boots to a completely black screen....let it stay there while it re-configures it's self. Don't be so impatient

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First post, but I have tried to uninstall video drivers, system restore, random registry fixes, and so forth. I also did a virus scan, showing 17 Trojans (I know, very bad). I am guessing that is how this happened, not sure though. Uninstalling the video drivers helps, until I need to restart it due to new software. Then I can sometimes get to the log in screen, but even after that, It just goes black after a few seconds. I have searched and searched all over, and have not found a fix. Any help?

Answer:Laptop with Vista has black screen after loading screen

Hi Hackrtanman,

firstly welcome to the forums

Can you post detailed specs of your system.

And can you try to boot into safemode and disable the video card drivers on the system from Device Manager and then restart the system and check.

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Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

Answer:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

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Recently did some clean up of my Dell Studio laptop with a program called tune up utilities 2009. I ran through each option pretty much blindly hoping it wouldn't screw anything up. One thing I did notice was that I did not have my automatic update turned on and the program asked if I wanted to, I changed it to update fully without needing permission. I did alot of unistalling of old programs and didnt finally restart till about an hour after the first alert to restart.

After restarting, It ran through the Dell Logo, some Black screen with white text about my network adapter, then the first windows screen(mine is changed to something else, and I dont remember what this image looks like.) After about 15-20 seconds, it goes black. I was able to get it to reboot once with a series of Ctrl+Alt+Delete's, but only once. Repair disk says nothings wrong, and I don't have any restore points apparently. Can't get into safe mode either. Hangs at the last file when i try to load it.

Any ideas?!

Answer:Black screen before login screen w/ vista

you say you have a vista boot disk? do you get the recovery menu? choose command prompt. then when you get to that, type the command sfc /scannow

it will scan your windows files for errors and anything that might have gone missing.

The message you see during boot about network is probably something along the lines of your boot order (which can be set in the bios) has booting from the network before the hard drive.

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I've got a fresh install of Vista x64, and when I install the Geforce drivers I'm not able to boot Windows normally. The green loading bar runs fine, but when it's over I don't get to see the login screen - it's just black. I have to enter into safe mode (which works) and uninstall the graphics driver.

The exact same thing is true for Windows XP 64-bit. But on WinXP the driver installation program caused huge lag also:


Graphics: XFX 8800 GTX
Mainboard: Asus Striker II Extreme

EDIT: Bootlog attached.

Answer:Black screen instead of login screen in XP AND Vista

I ran chkdsk and tried an older Nvidia driver, with no success...

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Ok, well it starts off with me managing to either corrupt windows or the hard drive on my original hard drive, and when ever I try to boot off there, I get to the windows loading screen (with logo and little green sliding bar) and then it restarts and keeps doing that. Tried booting in safe mode, and from disc but I cannot do anything with it in terms of booting.

So what I decided to do was get a second hard drive and install XP onto there, and then plug my second hard drive in and see if I can transfer files off there to the new one.

I got XP installed fine on it, but when it came to booting with both hard drives plugged in I came to problems. I set which hard drive is the priority one in the bios as there is no pins on the back of this new hard drive, and it got to the windows loading screen with the new installation (i know this because the loading screens are different for both hard drives). After the loading screen my monitors go black and nothing happens.

Windows loads fine when it is just the new hard drive plugged in, even if the old hard drive is plugged in and set to disabled it goes to the black screen.

If anyone is able to give some advice on what to do, or what could be wrong, I would be really grateful.



Answer:Two hard drives, both with same copy of XP, black screen after windows loading screen

Sounds like the old hard drive is faulty to me.

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Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.

I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.

I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.

Any suggestion would be amazing

Thank you

Answer:Black screen after windows start up doesn't go to login screen

Hello seven11 and welcome to SevenForums!

I think this article will be fairly interesting to read.

Why is my screen black when I start Windows 7?

Carry on.

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Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyw... Read more

Answer:Solved: Windows Cant boot, black screen before login screen

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Ever since about a month ago I have been having a problem to where my laptop, right after the the loading bar( minus the windows logo). There are screen flickers, or just very small amounts of flashing lines across the screen, barely noticeable, but that may be the new screen. I am able to boot into safe mode, and it works fine in it. I have reinstalled the graphics driver, and done a system restore, but none the less, it still doesn't work. I have searched for what seems like forever, but I still cant find it. Any ideas?

Answer:Laptop giving black screen after Windows loading screen (Vis

If the graphics driver is "buggy" or "glitchy", re-installing the same one isn't going to fix it. You need to try either the previous driver (if you've recently updated it) or check for a newer driver if you haven't recently updated it.If you want to try "rolling back" to the previous driver, right-click graphics adapter model in Device Manager and choose "Properties". Under the "Driver" tab, click "Roll back driver". (option won't be available if driver has not been updated).Alternatively, you can download the latest driver from Lenovo support. Choose the most appropriate site:UK: should also check Device Manager to see if any errors or conflicts are shown for any other drivers, as it could be some other third-party driver that's to blame.

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Hey everyone,I was recently creating a new partition on my laptop's HDD for a second operating system, and upon restarting my machine after configuring the new partition for the final time, I was unable to boot into Windows. Acer's logo splash screen would appear, followed by a black screen where it would remain until I powered off the machine. The XP loading screen would not appear at all. I checked my partitions via the Windows XP Setup CD, and realized that my main partition had been changed to E: instead of C:. I installed a fresh copy of Windows XP on the second partition I had created, and changed the registry via regedit.exe so that my main partition was C: again.No luck, there is no screen to select between my two XP installs, and it only boots into the 'recovery' XP installation. I'm stumped on where to go from this point.System Specifications:Acer Aspire 5050 NetbookAMD Turion 64 MobileTechnology MK-362.00GHz, 896MB of RAMThe software I was using to create the new partition is called EaseUS Partition Master 9.1.1 Home Edition. The netbook's HDD is currently partitioned into two seperate partitions; my main 145GB partition, and the 5GB partition containing my recovery XP installation. Tell me if you need any additional information.Thanks in advance,Comguy AMD Sempron 2600+1.6GHz, 1024MB of DDR-400 RAMWindows XP Professional 32-bitATI Radeon SAPPHIRE X1650 AGP GPU120GB IDE HDD80GB IDE HDD160GB IDE HDD1TB WD Caviar Green SATA

Answer:No Windows XP Loading screen, black screen after Acer splash

What is the size of your HDD? How was it partitioned originally & how is it partitioned now? And why do you have unallocated space? Your best bet may be to completely remove all partitions, recreate new partitions, then reinstall XP from scratch. If you have files you need to retrieve, you should be able to get them using a Linux live CD.

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Hey guys,
Well I am having a problem after logging into windows, it goes to a black screen, i can press shift 5 times to get a dialog open but it does not navigate away from there.
I have tried system restore – no luck.
Checked my regedit - I cannot see any issue swithin winlog
I have retired to roll back my graphics card

But, I am able to login to my guest account and everything works fine, but when I try to run anything that needs admin permissions nothing happens.

Answer:Windows Vista Black screen after login

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Now my Y560 laptop computer is back to it's original problem: It first overheated and shut down.  Now every time I try to load WIndows 7 normally the screen turns off completely when it is supposed to load the user log-in screen. The computer is still on but the display turns off everytime it reaches that same spot. I can only load Safe Mode windows 7 but it is of not much use because safe mode does not allow me to run any programs.  The system seems to be producing way high temperatures even in safe mode. How can I fix this problem with windows 7 shutting off the display when it is about to reach the log-in screen? Even when transfering files in safe mode to an external drive the system will turn off sometimes when a lot of files are transfering. This is very dissapointing because I spent $850 on this computer a year ago, and now it is malfunctioning and over a motnth out of warranty.  This is such a terrible experience.  I've never had a computer break down like this before.  Now i have to resort to using my old desktop PC running XP with very basic functions. please help . thank you     


Go to Solution.

Answer:Frustrated. Windows 7 will not load. Screen turns off when loading Windows 7 login screen. Y560

I solved my own problem but Lenovo plants should do a  much better job with quality control during manufacturing. I fixed the overheating problem/LCD screen always turning off at the Windows 7 login screen problem by doing this: 1)  Take out the  laptop power battery and unplus the system.    Open up the laptop and apply a thin layer of Artic Silver 5 thermal paste on all the 3 chips under the heat sink aand fan.  See this guide for how to safely remove fan and heat sink:Lenovo IdeaPad Y560 Hardware Maintenance Manual V2.0.2)  I moved the top ram to the bottom slot and the bottom one into the upper slot. Seems like it works for now.  Hopefully not too many of you run into this problem too as it has wasted many hours of my time.   

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Hi all,

this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.

I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:

maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.

Is there any solution for this? and can i post to you some logs or something?

Best regards

Answer:Black screen between Windows starting and login screen

It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware

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I'm having a weird problem. My laptop will show a black screen when booting. It seems no matter how long I wait, nothing happens. When I attach an external LCD to the laptop, it shows the Windows load or Windows resume graphics on the external monitor, but not on my laptop screen. As soon as the Desktop Screen with the Windows Login appears, it then appears on my laptop as well.

I also can't seem to get to safe mode. I push f8 and it never comes up I haven't installed any new software or hardware to cause this.
Any thoughts?

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Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

Answer:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

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I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.

After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.

I already tried the following:
- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found

I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces -

Could anyone help me out?
I'd like to keep the fresh installation option as a last resort.

Answer:Windows 10 black screen -before- login screen problem.

This is a issue for a lot of us and doesn't seem to be any fix for it right now.

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So I've hit this issue where I am welcomed with a black screen which is supposed to be my login screen. It boots up, but what would look like the login screen is simply black. When moving the mouse, the cursor would emerge whilst changing from pointing to loading(cursor animations). The wifi icon from the lock screen seems to flicker sometimes but that's pretty much it, nothing could be done from my end.
I've tried resetting/restoring from the advanced boot options(triggered by constantly interrupting the bootup process) but it's telling me it cannot be done since the location of the OS is not "unlocked". Safe mode with networking/command prompt gives me the same result. Unfortunately, I do not have a system restore point nor a system image to use. The command prompt from within the repair does not let me use sfc /scannow, too.

Brief history of what happened beforehand:
I installed the Uxtheme patcher to enable third-party themes, then before rebooting installed an application called StartIsBack. After rebooting, it seemed fine and I changed my mind and decided to uninstall StartIsBack. It turns out the aforementioned program brings a cavalry of bloatware before you could uninstall it. After I got rid of the extra software it came with, I proceeded to delete each part of StartIsBack from its respective directories, but it wouldn't let me delete its core StartIsBack64.dll, because it is running in the background. There is no sign of it as well within the task manag... Read more

Answer:Windows 8.1 Black screen prior to login screen

Try this tutorial: Repair Install Windows 8

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My computer is getting stuck on the black screen between the Windows 10 logo with loading circle and the login screen.

The first couple times it happened today, I pressed the reset button and then it loaded just fine (though I had an extended black screen between logging in and the desktop loading).

Sometimes I get all the way through to the desktop loading, but then it goes black and stays black after that.

I had a power outage and power surge earlier today, so I don't know if that is at all responsible for this.

Answer:Stuck on black screen after Windows 10 loading screen

1) are your files backed up?
2) had you made an image of the drive?
3) was there any history of drive problems?
4) had you performed any drive tests such as SMART or generic tests?
5) have you tried to open the Windows advanced troubleshooting menu?
6) How To Fill Out Your System Specs How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

7) find 2 flash drives that you can format (the first will be for a windows 10 iso and the second for Kyhi bootable drive if the windows 10 iso fails to restore or repair windows)
8) create a bootable windows 10 iso: Download Windows 10
9) power on the computer and as soon as you see the windows icon power off > timing is critical
10) repeat: power on the computer and as soon as you see the windows icon power off > timing is critical
11) power on the computer and allow it to display "diagnosing your PC" and see if it will open the windows advanced troubleshooting menu

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So here's the deal, starting from the beginning!
Note: I've been away for about a year, and I just got back today.

I'm pretty psyched about Starcraft 2, so I tried to install it a couple hours ago. The software failed to connect to the Internet to validate the installation. At the suggestion of a member of another forum, I ran ComboFix.exe. It totally fixed the problem.

I could have stopped there, but I was a little greedy. I then installed 87 Windows Updates on my computer, up to but not including XP Service Pack 3. I did this because SC II more or less asked me to.

I restarted upon completion and the problem began. After the Windows loading screen, the screen becomes black. Shortly afterward, there is no more input to the monitor (it turns off). I hear a beep every 40 seconds from my computer, but nothing else. This continues until I restart.

Safe Mode and Last Known Configuration do not work. I have the Recovery Console installed, but I don't know what to do with that. Unfortunately I disabled System Restore quite a while ago to save space.

I am fairly certain the culprit is these Windows updates. What I would ideally like to do is, well, uninstall them. I don't know how to navigate the text workspace of the Recovery Console, though... and I don't even know if it can be done.

I'd really appreciate any help at all. It's so unfortunate that my computer worked great after a year of sitting idle, and then I went and messed it up in an hour!

Answer:[SOLVED] Black screen after Windows loading screen

Use an XP Installation Disk to run chkdsk, and hope your problem is HD errors.

If Safe Mode, Last known good configuration and System Restore are all not working, the only thing left is a Repair Installation.

Do you have a XP Installation disk ?

9 more replies
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Okay, I usually know what I am doing with computers but this is freaking me out because I had just spend a week doing a lot of things to my current install of windows to make me like it and I have a lot of registry tweaks and installed programs and I don't want to be faced with a format.

Tonight I was at a LAN party and playing Battlefield 2, my computer crashed and refused to boot into windows again. In my past experience, I would have had some sort of helpful error message like that my hal.dll is corrupted or the HDD is not detected etc. But now I cannot even boot into safe mode or safe mode with a commmand prompt. The usual list of items loading doesn't even appear. It is just a black screen after the usual bios bootup. I have reset and played with my bios already, it's not that.

I know my hardware is fine because I luckily have a year old (and so useless as none of my stuff is there but it is a proper version of windows with most of the drivers for all my hardware) backup of this windows install on the boot partition of an external drive which I hooked up via E-sata and fooled the computer into booting off of. I am currently running this and doing a windows check disc of the actual harddrive which will not boot into windows.

I don't know what to do at this point. I don't want to do a windows repair from the recovery console because in my experience, it fixes windows but resets many things back to stock windows and I'll lose a lot of my s... Read more

More replies
Relevance 77.72%


I'm new to the forums, but I find myself coming to this site a lot to fix my windows computer, so heck why not join?!

Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results.

What I've Done So FarTried to Repair Startup with Windows DVD
Tried to use sfc /scannow at boot (Says pending changes and needs to restart)
Tried logging into my Ubuntu partition and virus scanning (None found)
Tried copying Reg Files from Regback into config while I was in Linux
Tried to Repair Install (But I can't log into Windows )
Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0"
Tried to System Restore (Gave me an Error, wouldn't you know)

At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.

Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to... Read more

Answer:Black Screen w/ Cursor After Windows Loading Screen

Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.

9 more replies
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Hi, help.

I have a Seimens Esprimo with windows vista home premium installed.
When i power on it says windows closed unexpectedly and then goes to login screen. Once I login a message comes up to say my window tuneup is not working and when I press oOkay I just get a blank black screen wher I can move the cursor. When I press CTRL ALT DEL and select task manager I get "Task Manager has been disabled by your administrator. Please help MTDtom

Answer:Black screen issue after login Windows Vista


Try pressing F8 repeatedly during bootup before the Windows logo to get Advanced boot options.

Try Last Know Good Configuration first. If that doesn't load go back and try Safe Mode. If Safe Mode works then go to Computer and right-click the C: drive and select Properties. Then the Tools tab and Error Checking. Tick both boxes and then Check Now button. It will schedule for next reboot. Reboot and let chkdsk run. See if it goes any further.

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On my t400 with Vista Business the login screen is so dark that it is hard to see anything. It can be made brighter by using the brightness control keys, but this is a nuisance if you have to do this first before you can logon. Is there any way to set this logon screen to a higher default brightness?? 

Answer:t400 vista login screen too dark

It's a power saving feature. Check the Power Manager options under the Globat Settings tab and uncheck the option to dim the screen during startup/log-in.

2 more replies
Relevance 77.14%

Hello friends, I recently got the Gnome desktop environment on the Ubuntu Software Center, and I used the gdm and startx command as said by another forum site. Nothing wrong, they said to logout, tried to login again, goes to a black screen and sends me back to the Ubuntu login screen. Tried again, same result, panicked. Looked up video tutorial on how to fix it, they said to access the control panel via ctrl-alt-f1 or f2, went to a black screen, no text at all, computer runs fine, no crashing. Is there a special way to access the terminal in a System76 computer, I really don't know very confusing? Is there a way to login with the guest session? I use Ubuntu 15.10 Wily Werewolf on my laptop. What causes this, I read on Ubuntu forums it's driver issues with Ubuntu and Nvidia, but I have my suspections with the Gnome desktop environment.

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Relevance 77.14%

I have a problem with Windows Vista, after the loading bar the screen goes black then the monitor goes on standby. The monitor turns on and works fine in Safe mode. I've tried to boot the computer with another monitor and the monitor turns on. All both of the monitors are CRTs.

Answer:[SOLVED] Windows Vista black screen after loading bar


I've tried to boot the computer with another monitor and the monitor turns on

This is kinda confusing.

Does startup work with One monitor and not the other?

Do you haveyour Windows Vista CD?

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Relevance 76.56%

Hi everybody. I'm kinda desperate with that problem, i hope you can help me.

I installed Win8 Pro, everything fine, i installed some programs and the latest drivers from Nvidia, i ran windows update so i rebooted, bios screen was right and then it appeared the win8 screen with the window and the circle looping and right after that while i had to be in the login screen i just get a black but stuttering screen where i only can see the mouse pointer. I restart in safe mode, uninstall the 550 Ti, then i can reboot whithout problem, Win8 detects the card and autoinstall the latest drivers and eveything is fine again and i'm able to play whatever i want, until i have to reboot or shutdown again. I need to uninstall the card from the device manager everytime i reboot if i want to have the chance of login again. Apart from this, everything runs fine.

So it looks like the card works right but there is a problem with the "welcome" and login screen. It's weird and frustrating and i would appreciate any help.

Answer:Black Screen in login screen Windows 8 Pro 32. GTX 550

The BIOS on your system dates from 2007. I'd have to wonder if this system is compatible with Windows 8

Many of your storage controller drivers date from 2008 and earlier - I'd have to wonder about those that are involved in any crashes, but there are no memory dump files to examine.

Lot's of errors about services not starting and Windows Updates not installing - but I don't speak Spanish so I can't be sure about the details. I must ask if this is a legal copy of Windows - as illegal copies have many of these same symptoms - and fixing them isn't something that we can do here.

6 more replies
Relevance 76.56%

Hi guys, I'm running a new and clean install of windows 10 pro on a desktop computer (Acer Aspire AX1301 X64) which previously ran Windows 7 Ultimate.Occasionally when I boot up, the screen will go black and seems that the keyboard is disengaged when this happens.

The only things that I have installed on this computer is all drivers from the acer website and for the graphics card from nvidia website, & Google Chrome. The keyboard I use is a Microsoft keyboard and mouse.

Having looked at the Device manager, doesn't show any issues. I also downloaded an update for the Bios (successfully) from the acer website to try and fix the issue myself but still the same.
I have also reset the cmos.
Everything is secure within the system itself, ie; cpu, memory, graphics etc etc.I am under the impression that Acer has not added my model of PC to the compatible drivers for Windows 10.

If anyone could shed some light on this it would be very much appreciated.

Answer:Windows 10 Black Screen Just Before Login Screen.

If you are only getting this problem when you turn on your computer after it has been powered off, then try disabling Fast Startup and see how that affects your booting. It is very likely the cause of this.

HERE is a really good tutorial by Brink, on how to turn off Fast Startup

3 more replies
Relevance 76.27%

Hello, I've just recently encountered a problem with my pc.

I'm running Windows xp service pack 2 on a machine with a p4 2.1ghz proccessor, 2gig ram, and a GeForce 7600 GS video card.

After the bios screen, the computer appears to load normally with the windows xp loading bar appearing, but after this screen all I receive is a black screen with a cursor. I can move the cursor around, however I can't access anything. I also can't issue any commands from this screen.

I've tried loading last known good configuration to no avail, I only get the same screen. When I enter in safe mode, I get the safe mode text on the corners of the screen, but still only a black screen and cursor. When I enter in VGA mode, all I get is a low res cursor icon.

I've booted from a windows recovery disk, with the same results as a regular boot. I"ve also physically removed the video card and booted the machine without it, to only have the same thing happen.

As far as what happened before this occurred I'm not exactly sure. I know that my mom was attempted to install Norton anti-virus, and she said after doing a reboot this is what happened. Since then I can't get the pc to do anything else.

I don't know what else I could do to try to resolve this. Any help would be greatly appreciated. Please help!

Answer:Black Screen after Windows Loading Screen

I would think, at this point, your best bet would be to do a repair install using a Windows XP install disc.

More information can be found here. .

2 more replies
Relevance 76.27%


Recently, after one week of not being used, my computer has been giving me problems. After being turned on, the computer goes to the loading screen with the bar and loads but immediately after goes to a black screen. If booted in safe mode, the Welcome screen becomes unfocused and as the cursor is moved, the screen progressively becomes more so. I have never encountered this problem before and do not know what to do. Thanks a lot.

Answer:Black Screen after Windows Loading Screen

What kind of computer ?

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Relevance 76.27%




So yea, my screen goes black after the loading screen, sometimes I had a c000021A blue screen (or was it 29a)

And this all happened right after a scheduled CHKDSK.

And removing the infected files didn't help at all either.

I'm at a loss here.

Thanks in advance for the help.

DDS (Ver_2011-06-23.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Run by Administrator at 22:20:36 on 2011-08-16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1329 [GMT -5:00]
AV: avast! antivirus 4.8.0 [VPS 091127-1] *Disabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\WinRAR\WinRAR.exe
============== Pseudo HJT Report ===============
mStart Page = hxxp://
mWindow Title = Windows Internet Explorer provided by Comcast
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mWinlogon: UIHost=c:\program files\tgtsoft\stylexp\logon\CurrentLogon.EXE
mWinlogon: Userinit=userinit.exe,
BHO: Groove GFS ... Read more

Answer:Screen goes black after Windows xp loading screen


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Relevance 76.27%

While browsing screen went black and audio froze (loud high frequency repeating noise). Restarted system and windows suggest to perform startup repair before loading. Performed it but it says it cannot fix all errors. Windows will show the loading screen but it never logs on, screen turns black and keyboard lights are not responsive (num. etc).
Created a system repair disk on another computer, ran repair from there, but it did not solve the problem.
I can enter windows in safe mode, writing this from there.

No new hardware added or software installed before this happened.

My uninformed assumption is that the 5-year old SSD is failing.

What is the best route to take?

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: N/A, hr=0x8007043c
Windows Product Key Hash: N/A, hr=0x8007043c
Windows Product ID: 55041-147-8709731-86797
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B649ECC6-E726-4773-AE72-689A7948C7D2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x800... Read more

Answer:Black screen after windows loading screen

Hi and welcome to SevenForums,
I would guess it would be a graphic's card driver if safe mode with networking is working.

Remove the graphic's card after uninstalling the driver
Connect using on board graphic's and see what happens.

Either way safe mode with networking uses minimal drivers and installed software
Post a uninstall a program screen shot here.

1 more replies
Relevance 76.27%

When i boot up the computer it seems alright upon till the loading screen. u don't even get to see a loading screen it just goes black. Can i please get some advice on how to fix the computer with the windows disc. ive put it in and ran the boot up from cddrive. i just have no idia how to fix it from there lol. when i ran it in safe mode it stopped 5 lines down. plz help me out would really appreciate it =).

Answer:Black screen before windows loading screen

Which windows disc (Xp? Vista? another OS?)

Is this a laptop or PC?
Are you running an addon Video card (well this is PC only question)

We need to know more specifications about your computer to help you

At a guess I would suggest to run CheckDisk from your Windows CD on the Recovery Console ie chkdsk c: /f (Try that)

Oh and please put your System Specs information in your Profile

26 more replies
Relevance 76.27%

Just started happening last week on my friend's laptop. It sticks on the loading screen for ages (like 5 minutes) then just goes black without ever showing the login screen.

It's running Windows 7 Home Premium 32bit. Works in safe mode and have done a virus scan using AVG and couldn't find anything. Done a memory check but that seems to be fine. Tried updating windows in safe mode but the Windows Update won't open.

Tried doing a system restore but it failed. Tried using sfc /scannow in safremode but that said there was nothing wrong. Tried disabling the graphics card but that didn't make a difference.

The computer didn't come with a windows cd so tried downloading "Windows 7 Home Premium x86 SP1 U (media refresh)" Windows 7 Direct Download Links and then doing a Repair Install using the this guide Repair Install but on step 9 it says "to upgrade you need to be running windows 7 with service pack 1 installed..."

Any help would be much appreciated.

Answer:Black Screen after Windows loading screen.


See if any of these links are of help...

Why is my screen black when I start Windows 7&#63;

Windows 7 Black Screens of Death for Some AMD/ATI GPUs - Softpedia

windows 7 black screen after login, no desktop show up

Windows 7 Loads to a black screen. Whats the - Microsoft Answers

7 more replies
Relevance 76.27%

Windows XP service pack 3.

This happened after a scheduled chkdsk. My screen stays completely black and doesn't let me choose a profile to log on to.

I went into safemode and did a scan under administrator with malwarebytes and spybot S&D. And I did find a BUNCH of trojans I couldnt find if I went onto my regular account.

Malwarebytes' Anti-Malware
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 7476

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

8/16/2011 1048 PM
mbam-log-2011-08-16 (22-06-48).txt

Scan type: Full scan (C:\|)
Objects scanned: 486456
Time elapsed: 52 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\Windupdt\winupdate.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program f... Read more

Answer:Screen goes black after Windows xp loading screen


follow this NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum and post the logs here Virus/Trojan/Spyware Help - Tech Support Forum

3 more replies
Relevance 76.27%

My stats..

Win XP
ECS k7S5A motherboard
AMD 1.4 ghz
Radeon 9000 Pro
PS 400w
Envision 980-e (19" flat screen)
I started getting a black screen after the windows loading screen about 5 months ago. So you understand the black screen is AFTER the windows splash screen, not before. At that time I was running Win ME and had a RAdeon 8500 64mb DDR. I can't say for sure, but I think this started very soon after I got the RAdeon 8500. I could temporarily fix it by logging into safe mode, then restarting. I was having a motherboard problem at the same time where it would reset my bios settings about once a week. So after about a month of the black screen issue I returned my motherboard for a new one(same model) and reformatted, upgrading to XP. Ok, things go well for about a month then start getting the black screen. I reformat XP again to fix it and it happens AGAIN. So I went out and bought RAdeon 9000 Pro thinking the video card was to blame. Just to note, the HD light is not on when the black screen comes up, also it does not eventually log me on, it stays a black screen forcing me to restart manually on front of comp. Radeon 9000 Pro did not fix it. I have reformatted 3 different times now and the black screen seems inevitable.
I have latest video drivers, AGP drivers, XP SP 1, DirectX 9(was doing it on dx 8 as well). Everyone tells me it's a driver issue, but I'm thinking it's the motherboard now. I have a backup GeForce 2 Mx 200. I pop it in and it wor... Read more

Answer:black screen after windows loading screen

try using a lower resolution and a lower screen refresh rate on the graphics card
It's quite possible your monitor can't handle the higher settings.

This is very likely if everything works ok with a geforce 2mx 200 which has lower top resolution than a radeon 9000


3 more replies
Relevance 76.27%

Like the title says, its been black for ages now. Any ideas what this could be? Ive googled and got different answers from video drivers to corrupted boot files. Also my chipset fan doesn't work - I don't think it would be related. I've been getting than Chkdsk message after startup for a few days too. Any ideas?Just got a blue screen: TOP:c0000218 Unknown Hard ErrorUnknown Hard ErrorGuess it is taking about the hardrive.Thanks for any helpEDIT: Im currently running chkdsk through the recovery console. Okay after chddsk it has booted. What should I do now? Will it be okay?

Answer:Black screen after windows XP loading screen

I would replace the chipset fan me it's related.

11 more replies
Relevance 75.98%

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. So, I tryed to delete it, it said that I do not have permission to do that. So I did a System Restore to go back to IE8 and it looked like it was doing it's thing. Then it went into the Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all the intros still come on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays on a blank black screen with the mouse arrow. I tried using the F8 options on the laptop but they have not done anything so far. SafeMode does not work and apparently there are no Restore Points anymore. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disk and use the Repair option from there? You know where the disk has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disk with the same F8 options as my laptop.

Answer:No Windows Vista Login Screen after System Restore goes into Blue Error Screen.

Originally Posted by staypuft

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. I tryed to delete it, it said that I do not have permission to do that. So I did a system restore to go back to IE8 and it looked like it was doing it's thing. Then it went into Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all intros still comes on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays with a blank screen and arrow. I tried using the F8 options on the laptop but they have done nothing so far. SafeMode does not work and apparently there are no Restore Points. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disc and use the repair option from there? You know where it has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disc with same F8 options.

Can someone please give me an explaination on how I can boot a disc from a DVD drive. I'm unable to login to Windows Vista, do I use the Command Prompts to boot a disc?

5 more replies
Relevance 75.98%

I have just set up a new laptop with Vista and installed all of the new updates but when I restart the computer or turn it on the please wait screen comes up for about 2 minutes before showing the login screen.

The PC I'm on now is lower spec and shows the login screen instantly. I have searched the internet and tried disabling start up programs to speed it up but to no avail does anyone have any idea what could be causing it to say Please wait for so long?

The specs of the PC are:

2gb Ram
2ghz Dual Core Processor
250gb Harddrive

Thanks in Advance

Answer:Windows Vista Please Wait Screen Appears for 2 Minuites Before the Login Screen

that usually means it is installing updates, if its a new laptop there may be a lot of updates for it to catch up on, it won't do them all at once, but over a period.

1 more replies
Relevance 75.69%

Hi guys, i use a sony vaio laptop, model VGN-NR11S/S, with windows vista home premium installed. I noticed that when booting with a CD in it, it stops at the loading bar screen (black screen) and does not continue booting except i remove the CD.

The problem now is that it does not boot beyond the loading bar screen anymore with or without a CD in the system. I cant use the system again, i need suggestions to get the system functioning. Thanks.

Answer:windows vista not booting to logon screen, stops at loading bar screen

8 more replies
Relevance 75.4%

Black screen on booting up.

Description, I press the power button to boot the laptop. It acts like it will boot fine. I see the ASUS logo. After that, a black screen(sometimes it will go away - 90% of the time, I have to force shutdown and hold down power button 30-60 seconds. Other observations are that it sounds like the fan is still running or the HDD is making noise (not head crash noise, but it sounds maybe like the fan us running hard?

This randomly happens.

I have a feeling it may be:

User Profile Corruption (I should be using a Local Account)
Signs Hard Disk Failure
Windows Problems in general
Display Adapter, or USB Bluetooth Peripherals (MSFT Sculpt Business Keyboard and Anker USB Bluetooth Mouse)

Is anyone else experiencing this issue?
Is it likely a HDD issue?

Answer:Black Screen upon booting up periodically - the login page not loading

I have exactly the same problem, just since the Anniversary update on my Vaio. Here are the exact symptoms:
I boot up the laptop from a cold state.The boot appears normal and my personal background appears with the current time. Normally, I would just need to click anywhere on this screen to receive my photo and a login prompt. Up to this point, by the way, I have not heard the Windows dah-dah-di-dah sound.When I click on the screen, the background stays, but seems to zoom in slightly. No picture appears, no login prompt appears. The only icons are the WiFi icon and the accommodations icon for visually impaired. This icon functions, but nothing else does, no ctrl-alt-delete. Nothing.I am forced to hold down the power key until the computer shuts down and then press it again to start.At this point, the process usually proceeds normally (with the dah-dah-di-dah sound) and the login screen with my (circular) photo appears and functions normally.
I am afraid that all of these forced shut-downs will eventually degrade the performance of my computer. Help!!

2 more replies
Relevance 75.4%

Black screen on booting up.

Description, I press the power button to boot the laptop. It acts like it will boot fine. I see the ASUS logo. After that, a black screen(sometimes it will go away - 90% of the time, I have to force shutdown and hold down power button 30-60 seconds. Other observations are that it sounds like the fan is still running or the HDD is making noise (not head crash noise, but it sounds maybe like the fan us running hard?

This randomly happens.

I have a feeling it may be:

User Profile Corruption (I should be using a Local Account)
Signs Hard Disk Failure
Windows Problems in general
Display Adapter, or USB Bluetooth Peripherals (MSFT Sculpt Business Keyboard and Anker USB Bluetooth Mouse)

Is anyone else experiencing this issue?
Is it likely a HDD issue?

More replies
Relevance 105.37%

I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

More replies
Relevance 104.55%

---Wow this is frustrating, I just got done fixing two other computers- one was helping someone else fix their computer, because they were seeking someone with basic expertise, and here I am seeking someone with higher knowledge to help me out! thanks in advance to all who contribute!--- HP Media Center M8330FWindows Vista 32 bit4GB RAM, NVIDIA graphics card, and plenty of HD spaceF9 hardware diagnastics: A-OK!Suddenly this computer decided to malfunction, without installing anything new, or updates prior to its "crashing." I'm pretty wary to spyware and virus of the like, so I am careful to what is installed and opened on this computer. But for all I know, when I was out of the house someone could have accessed the the machine, infecting it with something. I noticed before I left the house that it took a ridiculously long time to empty out the recycle bin (has anyone else had this problem in vista?). I know there were a lot of high res pictures in there, so I'm guessing quite a few gigs of deletion, but after an hour it hadn't even progressed. It said 13 minutes and appeared to be frozen, but was still moving. I restarted the computer and tried the same thing-- exact same result. <--- this is the only hint I have as to what happened, because before this everything was fine!Anyway, I got home and turned on the computer (after someone turned it off) and it just booted up the HP screen and then went to the windows logo loading page, except t... Read more

Answer:Windows Vista black screen, no bootup logon screen

It may be that someone didn't turn off the PC rather that it experienced a damaging event and shut down.Suggest you check the RAM - remove and reseat and try rebooting. If not successful your mother board may be damaged - nasty thought.There is also this site which may be relevant. you can get your PC going suggest you check Event Viewer. Then restore files from the recycle bin and then use SHIFT/DELETE to get rid of them, delete a small file and see if emptying the recycle bin works OKPaul

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Hi, As the title says I'm running into the problem where when I click on the battery icon to switch my graphics card to the high performance standard which I thought would enable my ATI card my screen goes black. It is also not as if my computer freezes either as I have music on and it keeps on playing. It just seems as if my screen just switched off. I tried uninstalling the ATI drivers and reinstalling the new drivers that came out as of April 28th, but still no luck. Furthermore, when I try turning on Catalyst Control Center it says that the active gpu is not supported. I'm not sure if that means that Catalyst isn't turning on because my graphics card hasn't been switched to discrete mode or if I just don't have the ATI card to begin with. I've had this notebook for around 4 months and used it mostly for business purposes but recently decided to use it on a few video games and just noticed I ran into this problem. When I look at the drivers that are installed it states that it is a Mobile Intel(R) 4 Series Express Chipset Family. I know for a fact that I bought the unit that had the switchable graphics as it also states so in my invoice sheet. However, I'm now curious to whether I have the switchable graphics card and if there is a way to test it. If that is not the case, is this a driver issue that is similar to the problems of the BSOD some people seem to be having and thus a driver problem? Thank you

Answer:t400 vista 64 when switching to high performance screen goes black

No clue but here's a really dumb question:  when you switch to discrete graphics, is the screen black, or just very very dark?  I wonder if there's a customization in your power settings that is turning your backlight off or way down in performance mode. The "active GPU not supported" is presumably because you are running on integrated at the time - or I assume so since otherwise you couldn't see the message. Is your BIOS set to switchable graphics enabled, and detectable by the OS? Like I said, dumb questions... Z.

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Relevance 103.73%

Hi Everyone.

As the title says about, i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay... Read more

Answer:Dell Vostro 1520. Black screen. Wont reach login screen

Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.

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I am running windows 7 x64 ultimate with latest sp1.  i am getting black screen about 1 minute 5 seconds before login screen with no cursor and no functions/keys will work, Pls help me
I reinstalled operatiing system and every thing updated. After installing Fresh OS first it will be fine after 1 day.. Same problem Continues...
pls help me.. 
My Laptop
LENOVO Ideapad Z570
i5 second generation
4gb Ram
640gb Hdd
i am waiting for ur reply
subject & message edited, e-mail address removed.

Answer:(Ideapad Z570) 1 minute 5 seconds Black Screen before login screen..

try this : re-install operation system and disable microsoft updates.

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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!


Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!

Answer:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

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Relevance 103.73%

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!


Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

Answer:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

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Hi people, i've just registered to this forum to ask you about this, Since i've made a registry defrag with TuneUp Utilities (which probably has gone wrong), when i reset the computer, and I logon to my user, it shows a black screen, then back at the logon screen. If I do it again, the user doesn't show up anymore!
It happened three times already, i had to make new users, and i'm sick of it. Any ideas of what could it be?

Answer:Black screen after login for some seconds, then back at logon screen!


Yet another case of registry defraggers causing harm. In the future, you know now to stay far away from them.

I suggest a system restore to get to a point before TuneUp utilities. If that doesn't work, it will be time for a repair install.

Good luck!


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Every time I restart the computer, after the login screen I get a black screen with a mouse cursor during 5 minutes... and finally appears the desktop.
Of course I already tried to uninstall the nvidia drivers.
Any suggestions on this?

Answer:Black screen with mouse cursor after login screen... during 5 minutes

I encounter the same issues

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The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

Answer:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

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I updated my ATI HD 5770 drivers today, and rebooted. Afterwards, the login screen sound played, but nothing was visible.

I booted into safe mode and deleted the video drivers and attempted to install some working ones - the same issue occured (Windows Update).

Can anyone give me a hand in finding the correct drivers to install?

Windows 7 HP 64 Bit
ATI Radeon HD 5770

Cheers :)

Answer:Video card drivers - black screen on login screen

Resolved. I was a retard and didn't realize it was showing the desktop on my TV which was on a different display.

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Relevance 102.91%

Computer was fine, then today, out of no where, I turned it on and immediately after the Gigabyte loading screen, when it usually goes to the windows 10 lock screen, it just stayed black. The mouse appears, and I can move it around. It keeps flashing between a blue ring and the mouse with blue ring beside it. Shortcuts like ctl shift esc, and ctl alt delete dont do anything.

I tried letting it sit for a few minutes and now the mouse is just normal white but screen still black, and no keys do anything. I was recently having a memory problem, and I turned off some things like NDU and NULL. Not exactly sure what they were but people said they might help with the problem and they did, but could they be the cause of this problem?

Also, sometimes, when the mouse is flashing, the screen also flashes between white and black really fast.

Any help is appreciated.

Answer:Black screen with movable flashing mouse after OS loading screen

In case anyone ever gets this same issue. It went away after a day. No idea why.

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Relevance 102.91%

Recently reinstalled Vista and am in the process of reloading all my programs and drivers.

I'm trying to get my XFX nVidia 8800GTX drivers to install but they simply do not work.
When I install them, reboot, login the screen just goes black and loses signal. If I reboot again it makes it to the login screen then goes black.

PC boots fine into safe mode where I can remove the drivers and revert back to Vista's default display driver.

The PC has no onboard graphics.

Things I've tried so far:Different Memory/RAM
Different Drivers - I've tried around 4 different versions of the nVidia Forceware Drivers
Reinstalling Vista (Can't believe this didn't fix the problem)

I've looked in the event viewer for any clues and found this error:

'IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 3, function 0. Please contact your system vendor for technical assistance.'

Not sure if that has anything to do with it, none of the other errors in the event viewer appear to be related to my problem.

The fact that the PC works fine with Vista's default display driver suggests that there is no problem with the screen or the graphics card itself.

I've read several threads in other forums with people that have the same problem but no concrete solutions.

Any help with this would be much appreciated.

Answer:Black Screen At Vista Login

Hello szkoda

Have you checked out the NVIDIA forums?

also, I would get a most recent driver update of your video card from NVIDIA website.

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Relevance 102.91%

Hello folks.
I have an acer aspire M5630 and I am running 32-bit Vista Home Premium (pre-installed).

I think I gotta a spyware of some sort, so I downloaded and installed Malwarebytes Anti-Malware. Did a scan and it found quite a few bad things, so I proceeded to quarantine all of it. Got a message that some thing will be deleted after a reboot - so I said OKAY to reboot.

Now, it starts, gets all the way to login screen (admin and another user) I login as admin... wait a few moments and the screen goes to black, with movable white cursor and it stays like this for hours - goes nowhere.

When I login as other user - it works perfectly.
I can also login as admin through safe mode...

... anyone has an idea why I get the black screen as admin and I do not get it as a user or as admin in safe mode? Any way to fix this?


Answer:Vista Black Screen After Login

It does sound like you got pretty hosed up with some spy ware. Here is what I would do if you can login under safe mode. You will need to grant the other user admin rights if they don't have them alread.

I used to do this in XP all the time, I have not tested it in Vista although it should work. GL if you opt to give it a trial run. This of course, is at your own risk!!!!

1. Boot up in safe mode
2. Go to the c:\users\ and locate the folder with the name of the infected user
3. rename the folder to infecteduser.old
4. reboot into standard mode and try to login again.

If login works you'll notice all of your shortcuts and settings are gone and it appears to be a default setup before you made any changes. Copy the data you need from the folder you renamed to the new user folder that has been created. Only take the data that you really need, you don't know where the virus is at and the more you take, the higher your odds of bringing with you become.

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Relevance 102.91%

Hola... Well, A Vista issue..A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.
14 November 07, still getting replies so I thought it was correct to update my post and give some more info.
To the contrary, I am really not a MS dummie, I just did not take the "correct" precautions like many of us and did not have a sys restore on this particular box, and "odd" or "normal" enought I had basically the same issue with another box, but with the restore I bailed myself out, not once but twice.
Explorer would not open, so with a cltr-alt-delete I got to task manger, then using tab to a help menu, then keyed down to open a help link, which opened explorer, then, found c: drive, then icon for control panel, then ...
So, in both machines I quit trying to fix it and reloaded Windows.
But this was an interesting issue and I spent a great deal of time via Tech Net and MSDN forums and many searches.
Its not happened since, but I have sys restores on all of my machines.
We all should keep an eye on this issue, no idea why its happening, as they say maybe after SP1 it will go... Read more

Answer:Win Vista black screen after login...

my problem,
after login I got a black screen with only the mouse blinking.
to fix I used remote desktop to log into the comptuer and then went to device manager and uninstalled the video device driver, then I rebooted.  System came up in VGA mode, logged in reinstalled the driver and all is well. 
well at least it worked for me...

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Relevance 102.91%

Hello, I am running Vista 64-bit and after I login I get a black screen with only a cursor. I am able to run the task manager but it appears that explorer.exe is corrupted when I try to run it from the task manager. My system restore is also corrupted so I am unable to go back in time to when my computer worked. I am not really sure what to do so any help would be appreciated. Thanks in advance.

Answer:Vista 64 bit black screen after login

Have you tried Safe Mode?
If possible run chkdsk /r

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Relevance 102.5%

I've been dealing with this issue for about 3 days now. I dusted out my PC and when i came back upstairs to hook everything back up I got this problem. My computer loads fine until it comes to the screen before the welcome/login screen. The bar scrolls from left to right for a few seconds and then when it would usually bring up the password screen, it just goes black. There is still a signal to the monitor but nothing is shown on screen. I've tried all the safemode options but it hangs at a certain file that i can't remember right now. I recently installed the new nvidia drivers but I got it to boot before I dusted my case out. Any Ideas to try?

9800gtx sli
e6600 @ 3.4
4gb RAM
nvidia 680i
580w Hiper Type R
250w juicbox.

Answer:Black Screen after Vista loading bar?

Trying switching the card that you have the monitor plugged into.

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Relevance 102.09%

My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)

The Memory Diagnostic from the Windows 7 disk ran fine with no errors.

I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?

Answer:System goes to black screen before login/welcome screen after Win 7 32-bit upgrade

Toshiba, usually pressing F12 when the Toshiba Logo appears will get you to the Boot device menu. If not then,
Go here Choose the Download Tab, No Login required, That is for the Forums.

Download the user manual and see how to get to the boot from CD/DVD drive.

The Drivers tab will show the Toshiba drivers. They are needed for Windows 7, If no drivers for WIn7, Then don't, as getting all that are needed will be a royal pain.

I've even seen certain model of Toshiba that have a XP Bios and a different bios for Vista.

Good Luck

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Relevance 102.09%

Hey. First, I posted this in the Win 7 section, but someone suggested that I post it here since it involves malware/a virus. So, here's the post from over there:

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like... Read more

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Relevance 102.09%

Hi there, I hope everyone is well.

I have a strange issue that started happening recently. System restore doesn't help as it happens with multiple machines.

I have a lobby display running from TV via HDMI to EXTRON to Ethernet and back again to the computer in the server room. I have had this setup for a little over a year now working just fine. We recently got a new computer (We lease) for the lobby display and after setting it up, I only see a black screen with a white cursor. I have troubleshot this a little too much that I am now not sure if it's a windows update, video card update, or possible the EXTRON. However, when hooking up a laptop it works just fine as it should.

Please note that I can see post boot and the CTRL ALT DELETE screen just fine, but once logged in I just see cursor. If someone moves cursor I can see it from the lobby display. If I uninstall the video card driver I see everything perfectly fine but when running presentation it's not focused for obvious reasons, so I can't leave it like that.

I have used a Desktop with AMD and latest drivers as well as down graded drivers, issue still is present. I use an older nvidia card FX570, same deal with drivers, still the issue is present. I use a new computer with a new nvidia card, and it works. but unfortunately we do not have any of those available and that's a really expensive machine.

here is where it gets even more strange;
If I hook the computer up directly to the TV and not behind the extron devi... Read more

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Relevance 102.09%

Alright, today I hibernated my computer (I usually hibernate) left it for an hour and attempted to turn it back on, now it loads fine but once it gets to the point where it should display the vista logo and then the log in screen the screen goes blank. The hard disk light is blinking fast so fast it's almost just staying on and the wireless does its blinking patterns as if it's redying the wireless connection but the screen remains black. I've tried safe mode, same result. Two screens, same result. I booted Ubuntu and it was fine so I'm using that now.

First of all, any insight into how I should go about fixing this?
If not, I have extremely important files on the hard drive is there any way you could recommend getting them back?

Thanks for any help, I'd hate to have to take it in and risk the guys at the store deciding it's easier just to wipe the hard drive or something.

Answer:Screen turns black before reaching the login screen

Are you using a Ubuntu Live CD, or are you dual booting?
If you're dual booting, you can access your ntfs partition from Ubuntu using steps listed on many many web sites:
Some are easier than others.

As for fixing your Vista. I have reservations because in some of my steps Vista has this nasty habit of overwriting the master boot record with its own without warning you (making you unable to boot into ubuntu if you dual boot), so research some more, and proceed with caution. If you boot into the Vista DVD, I think you can click repair, and you have a bunch of options and it looks like this:
I haven't tried them in a while so I can't really recall what each does.
You can try going back using a restore point. Be VERY cautious with "Startup Repair". I think that's the one that rewrites the master boot record. (if you really need to try it, research how you can backup the master boot record in ubuntu, then restore it if needed - usually a flash drive, a floppy, or a bootable CD may be needed - you most likely would be able to do it from the live cd if you know the steps though).
And if all else fails, do a repair install. Can't recall how it's done, but there are many sites dedicated to that topic. You can also ask around the forum about it.

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Relevance 102.09%

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,

Answer:Black Screen of Death during boot, before login screen


Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

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Hi People!!

I have been a member of this forum and most often I have found a solution by just searching but today I have a problem which I have not been able to find a solution for, therefore I am listing my problem.

I have Windows 7 installed on a desktop since 3 months now, it was working fine till yesterday evening but don't know what happened, it was loading windows.

Basically what is happening is that it is booting fine, then the windows logo comes and after that I get a black screen with mouse cursor, whereas it was supposed to have the login screen.

Now I had this same problem 3 months back with the same computer but then I was unable to solve it using the MBR repair commands and so I formatted the drive C of my computer then.

Now I am determined not to format the DRIVE C, so I went to the command prompt using system repair tools from the DVD and went into DISKPART. When I selected disk 0 which is the only disk installed and entered detail disk this is what I got:

Disk ID= SOmething
Target =1
Location Path= Something
Current Readonly State = No
Read Only= No
Boot Disk=No
Pagefile Disk = No
Hibernation File Disk= No
Crash Dump Disk= No
Clustered Disk = No

Volume|#| Ltr | Label1 | FS | Type | Size | Status|
Volume|1| C | System Rese | NTFS | Partition | 100 MB | Healthy|
Volume|2| D | | NTFS | Partition | 48 GB | Hea... Read more

Answer:Black Screen with Mouse Pointer instead of Login Screen

Have you tried Startup Repair from the Win7 installation DVD?
Have you tried System Restore to a point in time before these errors occurred?

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I was successfully using my PC for the entirety of this morning. After bumping my desk, the machine shut off as it sometimes does when a cable is loose. When the machine restarted, it allowed me to login and then showed me only a black screen and cursor. Ctrl+alt+del was functional. I tried system restore and system repair, both of which completed but did not have any effect. I was able to access Windows via safe mode. I removed my GPU and connected my monitor to my motherboard. The situation did not change. I attempted to boot without my main drive (SSD) by disconnecting it and turning the PC on. Instead of a login screen, I am now greeted by a flash of a BSOD before the system restarts. After running a couple rounds of startup repair, Windows has declared it cannot resolve the issue.

Any guidance will be warmly appreciated! Thank you!

Edit: after restarting once more, my bios prompted for a boot device and I was able to reach the login screen. I am now back at my original black screen problem.

Answer:Black Screen Upon Login Evolved into Blue Screen

Can you boot into Safe Mode at the moment? if so, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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Win 7/Z580: Black screen on boot up, before login screen? =======================================I find some interesting posting in this forum. Thanks for keeping this forum to help windows/Lenovo community. I like to pick up the brain of this forum to resolve the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).I am not able to get into safe mode or any other mode, which all leads to a black screen described above. I am able to use the "Repair Your computer" tools after pressing F8 during booting only . All other options leads to Black screen with cursor in the middleLast Known Good Configuration leads to sameEnable Low Resolution Video (640x480) leads to same My Z580 is not responding to CTRL+ALT+DEL Windows Logo keys as well.**** I tried SAFE Mode. It loaded couple of drivers and paused ... Read more

Answer:Win 7/Z580: Black screen on boot up, before login screen?

Anyone face such issues?Thanks for sharing solutions.

Laptop, Lenovo IdeaPad Z580, x64-based PCOS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 StRAM - 8,056 MBGraphic Intel HD 4000Antivirus - Windows Security EssentialBrowser- FireFox, Chrome

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Acer Aspire 6930, had Vista, but upgraded to Windows 7 Enterprise. 4 gb ram, 32 bit operating system. Screen is smashed, but I hook up to an external monitor. Been working good, but kinda slow sometimes. I think I downloaded a windows update (or maybe it was some other update) like 2/1 or 2/2, I shut down computer and let it install. When I tried to turn computer back on, everything seemed normal except the profile select/ login screen is all black, but I can see and move the mouse. If I hit enter, or left/right and enter I can login into a profile ( but can't see which profile). The background wallpaper loads for that particular profile, but no desktop or programs. I can right click and bring up control panel. But ctrl+alt+delete doesn't work. When I press that, the mouse turns into the clock, but the task manager never comes up. I did the unplug everything, take battery out, hold power button for 30 seconds, which does work but I have to do that everytime I turn off my computer or it goes to sleep, because it always reboots back to the black login screen. My computer just downloaded some more windows updates yesterday 2/8 which didn't fix the problem. And when I looked at the windows update history, there are no updates on 2/1 or 2/2 or whenever the first update that seemed to mess up my computer was. The never updates on 2/8 are there though with all the other previous updates. I don't have any restore points, or windows disks or anything like that. Is there any fix?

Answer:Black screen at profile select/ login screen

It might be helpful to mention that the computer has never crashed, and I run Alvira (free edition), windows defender, and malware bytes regularly and update them frequently. Recently when I've run Alvira, it has said "Warnings:4" but "Detections:0". And I can't view the warnings for some reason so I don't know what that means. But I don't think its a virus but I could be wrong. Oh and one other thing which might be causing the problem: I recently installed Office XP because it was the only version of Office I had. It was right before the computer started doing this. But I uninstalled Office XP before these problems started because I only needed it for like one thing and didn't need it anymore. Then the black screen thing happened soon after

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Hello everyone I have a ThinkPad X230 Tablet. I tried system restore and safe mode, but none of it works. After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what. The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open. That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor. Please help! Thank you.


Go to Solution.

Answer:login screen not appearing... black screen with cursor

Welcome to Lenovo Community Forums!
I?m sorry to hear that you are getting a black screen at Windows login in your Lenovo ThinkPad X230T.
I would suggest you to load default settings in BIOS and check. If the issue persists, you may have to do a startup repair or factory reset of operating system. Use the recovery discs you would have created while you bought the system.
Hope this helps!
Best regards,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Apologies if this is in the wrong section.

I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed BearShare with Malwarebytes and MSE, yet I can't seem to find why it's not letting me boot up regularly.

It boots into safe mode fine, and I can access everything from there, but when I try to restart into regular mode, it just hangs after 'Starting Windows' with a black screen and active mouse cursor. I've tried various tutorials from searching "black screen, active cursor", "laptop frozen after starting windows" etc, but nothing that I try works.

After a few hours of research I keep seeing the reoccurring phrase 'shell', I believe it's not being loaded correctly or at all. I've tried a fix by Prevx that said it would fix the black screen to no avail.

But here's the funny part. Sometimes it boots to Windows fine and everything acts as it should. There's been several times I was about to call the guy and tell him that the laptop is finished, but I hesitated and restarted just to see if it was fully fixed.

Vid: Dell - YouTube

Let me know if I need to post further information.

Answer:Black screen, cursor active before login screen.

I would try some more scans to be sure
Anti-rootkit utility TDSSKiller
Windows Defender Offline
run some hardware tests
RAM - Test with Memtest86+
and when you can get it to boot
Disk Check
a system file check
SFC /SCANNOW Command - System File Checker
and have a look through these handy tutorials
Troubleshooting Windows 7 Failure to Boot
Startup Repair
and if all else fails
Repair Install

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hi, i recently had a virus on my computer. did numerous scans and did a restore that made my computer go into a continously restart loop on bootup. ive managed to fixed that with couple recovery console commands and finally did a windows xp pair with the disk. had some problems installing some drivers. after the installation repair was finished, computer rebooted, but then the screen would be stuck on a black screen with a cursor in the middle after the windows logo with loading bar. the login screen doesnt show? ive tried numerous ideas from ctl alt delete, and shift + f10. ive hit shift 5 times, and i heard a noise, but nothing pops up for sticky keys. ive booted in safe mode, and it shows all the files loading then it gets stuck with the black screen with the "windows professional" thing on the top and bottom with the cursor. im guessing it has to do with the video card driver? i need help. thanks.

oh and im running on windows xp professional, thanks


okay so i decided to do the xp repair again to see if it would fix it and did shift + f10 to bring up command prompt and typed sysdm.cpl to see what drivers were missing.
there was a yellow explation mark on the following:
+Display adapters
- Video controller (VGA compatible)
- PCI modem
- Realtek RTL8139 Family PCI Fast Ethernet NIC
+ Sound, video and game controllers
- Multimedia audio controller
+ System devices
- Microsoft System Management BIOS Driver
+ Universal Seria... Read more

Answer:stuck on black screen with cursor after loading screen

Does it boot in safe mode?

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I have an HP dv9500t Intel T7300 C2D w/ 2 GB memory and Vista Premium. This has just started in the last couple of days after installing Trend Micro Internet Security. After boot up and entering my password on the login screen, the login begins with the colored Vista screen and the spinning circle (hour glass) and then will fade to black with nothing but the cursor visible. It will stay this way from anywhere between 1-3 minutes and finally will finish the login and the main screen will come up. It's very frustrating.

I have even uninstalled Trend Micro and it is still doing the same thing. Any known fixes for this problem? Are there any Vista updates for this problem. If anyone has had this problem and has a solution, it would be greatly appreicated. This laptop is only a month old!!!

Answer:Vista gets black screen with cursor after login

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ok heres the deal iv installed the sp1 from microsoft website and
it installed with no issue as i thought i would
but after a few logins later i login and it goes to a black screen
with a folder open and the i have restart explorer in order to see
desk top and i had backup before i installed sp1 useing windows

1 i dont know how to use the windows restore to restore the files
from the backup that i did right before i installed sp1

2 i just want to did a restore to the point right before i installed sp1

as that ill wait till the sp1 comes to me thro windows update



Answer:[SOLVED] vista sp1 login to black screen

Hi Mike. . .

To perform a System Restore do the following:

Bring up an ELEVATED command prompt START | type rstrui.exe | right-click on rstrui.exe up top | select Run as Administrator | answer the UAC prompt - Continue/enter Admin password

The system restore screen will appear. When in the screen where you select the restore point (date/time) look to the bottom left - the should be a box to check to show restore points older than 5 days if needed.

If your system is too unstable, you can perform the restore in SAFEMODE.

Good Luck. . .

jcgriff2 - JC

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Hola... Well, A Vista issue..

A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.

Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.

Any others with this issue and any resolve other than re-installing windows.

Thank you in advance.

Answer:Win Vista black screen after login, and only cursor

Call the OEM of this machine and see what they have to say.
Different OEM's are having different issues with their hardware.

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I have an HP Pavilion M9340f desk top running Vista X64 Service pack 2.

Everything was working fine on Sunday July 11 when computer shut down now when starting computer boots fine to log in screen. When the admin user is selected to log in the screen goes black and all that is seen is the mouse cursor. I have left the computer on this screen for more than an hour to see if the login has slowed. No change after the hour. When logging into a user other than admin, logs in fine, but will not allow any executable file to run. Window live one care does not run, Avast Professional has an error and will not run. Tried to run defogger to start the logging sequence but it will not run just sits their with the working icon showing( more than 20 minutes now.

Any help would be greatly appreciated.

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I have three Admin accounts on my Vista Premium box running SP2. When I log onto any of the three all I get is a black screen and a cursor. When I access the Task Manager by pressing CTRL+ALT+DEL I delete explorer.exe in the processes tab and then go to File > Run > explorer <enter> and I am able to access the desktop for that user. On each of the three admin accounts when I do this it eventually freezes up and the only thing I can do is to press CTRL+ALT+DEL to restart the computer or go to a different user and experience the same result.
FWIW - I have no problem accessing and using my Guest account.
I have performed the following to resolve this issue w/o any success:
1. Restored a system restore point
2. ran sfc /scannow (it found no problems)
3. Uninstalled my video driver adapter
4. ran the HP diagnostic tools
5. ran SuperAntiSpyware and Spybot from a UBCD (neither found any issues)

Any suggestions to resolve this problem would be appreciated.

Thank you for looking and Happy Thanksgiving!

Answer:Solved: Vista black screen after login

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a friend of mine gave me his Lenovo T400 to install Windows XP on it It previously worked fine with windows 7 and 8.1so it boots in windows XP preinstall screen, it formats hdd and like usual instalation automatically restarts after that BUT its black screen, lights and sounds show that it works and goes to next screen BUT the screen is still black. Powering down and turn on again is not showing any screen picture. Opened it removed Bios battery, turned up after few on and off it starts it reset bios.So now there is picture and it goes on the next screen of windows instalation like normal, after installing devices and stuff it automatically restarts like usual BUT it has NO screen again, black screen, lights and sounds again show that its loading windows end instalation screen but no picture on the screen.Reset BIOS again, it starts normaly and this time it shows BSoD with code 0x7B, after BSOD Black screen again  Maybe its a BIOS setting?!? tried installing with drivers for AHCI and tried installing without drivers for Compatible , what else can it be? Updated the bios to latest version, same result. To say it again - it works fine with other windows, but XP must be installed


Go to Solution.

Answer:t400 black screen with windows xp

there is a manual for installing XP on these laptops, i didnt read it, sorry  so the black screen is because of the switchable graphic option in Bios which is not supported by XPit runs fine now after its set to integrated and disabled setting for OS detection

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Hey. I'm having a bit of trouble with my PC; I boot it up, it goes through the usual information, goes through the vista loading bar with the bits scrolling left to right and then goes to a black screen with the cursor which is movable in place of the vista pearl that is supposed to show up.
I've left the computer for hours to see if it was perhaps just being slow but no cigar.

This started happening after I was playing World of Warcraft and my computer locked up/froze and I ad to reset it. On resetting this black screen after loading bar problem started. Note that the monitor does not go into sleep, there is no error message on screen like 'Out of Range' 'No signal' it just stays black with the cursor which I can whizz around the screen in frustration

Recently (a bit over a week ago) I upgraded my graphics card and psu to:

Jeantech Storm 700w PSU
XFX Geforce 9600GT 512MB GDDR3 Alpha Dog Edition

I had no problems with either until yesterday which seems a little strange to me. My OS is Vista SP1 32 bit. I've tried booting to safe mode, with the same results as booting normally. Anyone know anything on this problem? I have googled to no avail as I have seen several 'solutions' to problems identical to mine but with the variety of the solutions I can't help but think I should come to a forum like this and get more advice.

Thanks to everyone who helps me! Will.

Answer:Black screen after Vista loading bar at boot

Bump for shame.

Need help real bad. Thanks guys :)

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I've been handed a Vista Home Premium laptop to mend and whilst I've got it going, I'm posting this to share my discoveries for what seems to be a not uncommon problem. I must say that having read lots of other posts on this subject, my 'solution' may not be the one relevant to anyone else.

I'm not explaining all the details as I would do normally because if you need them explaining then perhaps this post is not for you!

The problem was that on boot up all looks well but having logged on, the user is presented with a black screen and a cursor which can be moved. There is also disk activity but it never gets any further. Ctrl/Alt/Del won't even bring up its menu.

Booting into safe mode and logging in gives the safe mode screen (safe more in the corners) and a cursor but nothing else - no task bar, etc. This time Ctrl/Alt/Del will bring up a menu but selecting Task Manager apparently does nothing.

Having used Linux tools to make sure all was backed up I ran a chkdsk on the drive (removed it and ran it on another computer) but nothing showed up.

I then booted into safe mode with command prompt which worked! - at least, in part. I was given a command prompt window so was able to try and run things. rstrui and explorer appeared to do nothing, though trying rstrui again gave the message that it was already running.

I was able to access a memory stick and also able to run Process Explorer which showed that rstrui and explorer were indeed runn... Read more

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I was having trouble starting my computer like many other people it seems - it would hang just after the "starting windows" screen appeared. I had a completely black/blank screen, no mouse pointer , nothing. The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running, but very frustrating none the less.
I tried several fixes from this forum without success. Thinking about it though, I realised that my problem only began after I had reinstalled windows (which I had done several times because of faulty memory - everytime I got the same startup problem ). I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager. All showed that they were the latest drivers according to Windows Update. However, I decided to manually reinstall the motherboard drivers from the ASUS website (I had already done so for the chipset) , namely the SATA and LAN drivers. To my delight this seems to have returned my computer to its correct working state with no startup issues.
Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem.

Answer:Solved black screen after "loading windows" screen

Hi ColWar,

Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.


Windows Outreach Team

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