Computer Support Forum

ThinkPad W541 no driver Win7x64 support for Sierra EM7345 any more?

Question: ThinkPad W541 no driver Win7x64 support for Sierra EM7345 any more?

Hi there, I have a W541 with Sierra EM7345.I had and now have a lot of problems with the WWAN-Card, and more like you can read here: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/W540-Freeze-on-boot-screen-when-connecte... And now i cannot reinstall the driver because it's not supported for Windows 7 x64 any more:Sierra Wireless EM7345 Software for Windows 10 (32-bit, 64-bit), 8.1 (32-bit, 64-bit) - ThinkPad Now I have supported hardware with no driver available?!

Relevance 100%
Preferred Solution: ThinkPad W541 no driver Win7x64 support for Sierra EM7345 any more?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: ThinkPad W541 no driver Win7x64 support for Sierra EM7345 any more?

Hi aschulte,

If you have a W541 then you need the driver for the EM7355 card; that's what should be in the system unless the parts list and psref are mistaken.

http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-W-Series-laptops/ThinkPad-W54...

2 more replies
Relevance 82.07%

HelloI have a W541 running Windows 7 (64bit). I've found 'Sierra Wireless GNSS Sensor EM7345 4G LTE' appearing with exclamation mark icon in the device manager. Lenovo solution center also shows it as disabled device. I have downloaded and installed latest driver (2.17.10870.4454). After installation the device seems fine in device manager but as soon as I restart the notebook the device appears again disabled in the device manager. I?ve just found in the README file the W541 is not listed as supported model by Windows 7. According to this file W541 is supported by W8 or W10 but unfortunately I?m not able to install any other OS on the laptop.Can I expect to have support for W541 with W7 in a future software release? ThanksZoltan

Answer:W541 Sierra wireless EM7345 GNSS Sensor

I'm having the same problem with my Sierra Wireless 7345 on a W550s running Windows 10. It came with the laptop, so I'm sure it's supposed to be compatibile. I think it's a driver compatibility problem. Unfortunately, I've just chalked it up to the "Windows/Lenovo" tax - some things work, others just don't. I've gotten no reponse from Lenovo.

1 more replies
Relevance 101.68%

May i know whether Sierra AirPrime EM7345 work with ThinkPad W540?













Solved!

Go to Solution.

Answer:ThinkPad W540 Work with Sierra EM7345?

Since it is listed in the official parts-list for the W540: Yes. However, you will need a Lenovo branded card (04X6014, which is the Sierra Wireless EM7345 LTE/HSPA+ 42Mbps M.2 Card).

2 more replies
Relevance 100.86%

Hi all,I've really been helped by this forum in the past, and really hope you can help with this issue.I've installed the card and installed the driver - all of which has gone down without a hitch. The compute recognises the card with no issues. Unfortunately, however, when a simcard is inserted it does not register the simcard whatsoever - 'Insert sim' is still present.In my searches on this forum it seems this problem is Windows 10 specific - the system does recognise the wireless card but does not recognise the simcard reader. Anecdotally, it seems to work for others when using Windows 7 (although that wouldn't be a fantastic solution in my situation.)Is there any solution for this?Thank you in advance for your time and any responses!Jack

Answer:Lenovo Thinkpad T450s, Sierra EM7345 and Windows 1...

Hello, jraynerwin10 doesn't need wwan card's manufacturer drivers for the normal mobile connection, it has a native support that. Additional drivers are needed for the legacy location features via NMEA port, for the custom wwan card virtual devices configuration (like NDIS port etc).So, the 1st thought modem firmware is outdated. Check it out:open command prompt window (cmd) and type in the following stringnetsh mbn sh cap int=*Copy and past an output here (remove Device ID for your privacy).Another version is connection settings, APN mainly. Do you see a cellular network item in the win10 network settings?Anyway, I hope mobile device em7345 is present in the Device Manager w/out errors.

2 more replies
Relevance 99.63%

I have a T440 with Sierra LTE. It works just fine for connecting to mobile networks.But here in New Zealand, one of our providers also provides free wifi hotspots to customers on certain plans. In order to use this though, I have to enter a password that is sent to me by SMS.Is there any way that I can view SMS messages sent to the SIM card that is inside my laptop?At the moment, I have to remove the SIM from my ThinkPad (with all the hassle that involves), stick it into my phone, get the password, then transfer the SIM card back into my ThinkPad (and often as not, there is no power socket nearby, so I can't restart because I had to disable the internal battery when removing/replacing the SIM card).So, if someone can point to a way that I can simply view those SMS messages on my ThinkPad, I will be enernally grateful.













Solved!

Go to Solution.

Answer:A way to send/receive SMS messages on ThinkPad T440 with Sierra EM7345

Use Lenovo Access Connections if OS on your laptop is win7, or Sierra Watcher connection manager for both OS, win7/8.

9 more replies
Relevance 98.4%

Hello, I'm thinking to buy ThinkPad Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250. I?ve few questions, Pease suggest ...1. Is it really any good and practically beneficial?2. Can I use it on Fedora 27, How?s Linux support?3. X250 has two PCI Express M.2 card slot and one is already occupied by WLAN Card and other slot is available, Can I use empty slot for FRU-04X6014?4. Can I use both WLAN and WWAN simultaneously?5. What is the impact on battery (Windows and Linux)?6. Is AliExpress a good place to buy? Thankyou  

Answer:Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250

Regarding your questions:1) I personally use it and it's really good, as I don't want to use additional USB modem or WWAN wireless router.2) Can't say, as I don't use Fedora.3) There's a dedicated port for this module. Please make sure, that you have an antenna connectors for module and adapter for a SIM card. Moreover, instead of WWAN module, you can install there a m.2 2242 SSD disk.4) Both can be enabled and connected, but application will use one at time.5) I have an extended battery, so it's hard to tell. I guess it have a simmilar power usage as WLAN module (basing on Windows power utilization). Can't say about Fedora.6) It you don't want to have a problem with whitelist (it prevent system from booting, when unauthorized module is installed), then I look for module on eBay. Make sure, that photos explictly show FRU PN: 04X6014 on module's label. Models without it will not work.

1 more replies
Relevance 97.17%

I get a completly new X1 Carbon, but unfortunately there is NO driver for the WAN Card Sierra Wireless EM7345 on the lenovo page! How can I install this card on my X1 Carbon?Therei s only a driver for EM7355 and this driver is not compatible with the EM7345 in my X1 Carbon! Thanks for your help! Best regards,Johannes













Solved!

Go to Solution.

Answer:X1 Carbon - Driver Sierra Wireless EM7345 ?

Hi, jkuengWhat's the OS installed on your laptop? For win8/8.1 there are no needs for drivers if the card is in MBIM mode. It must work natively in OS. Let's check it. Look at the Device Manager, open Network Adapters item. You should see something with AiarCard. Open Properties, Details tab, pull down Options list, find out an item Compatible ID. Looks like USB\Class_xx&SubClass_xx&Prot_xx). Copy the values and past here. Will look.
 
Also, could you, please, post here USB IDs of this card? Find it at the same list under Hardware ID item (looks like VID_xxxx&PID_xxxx).

9 more replies
Relevance 95.12%

Hello everyone, I'm a bit desperate because I already tried so much.I'm running Windows 8.1 on my Lenovo X240, BIOS version 2.3 and the WWAN functionality broke about two weeks ago and I'm quite sure that this is related to a few updates that came either with Windows or more likely with Lenovo System Update which had a BIOS update and some driver updates alongside at that time.I cannot even try to establish a connection to the Deutsche Telekom LTE network, because all I'm seeing is "Insert a SIM" in the connection bar.This is what I tried so far:Use a different, well known working SIM card.Re-Install the driver packageUninstall and re-install the driver packageuse the "repair" function of the driver package setupBIOS downgrade from 2.3 to 2.29Disable and enable the WWAN functionality in the BIOSReplace the mainboard (lenovo service technician just went away an hour ago)And I'm still having the same issue. Now it's really nailed down to be either the BIOS or the driver in win 8.1 x64. One thing makes me wonder:When I choose to update the driver in the device manager and the Sierra card details, I'm pointing Windows direclty to the directory that contains the inf files and the device manager tells me that "The best driver software for your device is already installed." and shows me a "Generic Mobile Broadband Adapter". Is this an indicator for Windows completely ignoring all drivers in the setup directory of the driver package?Also, when I lookup the driver details, i... Read more

Answer:X1 Carbon - Driver Sierra Wireless EM7345 showing "Insert a SIM"

Hi, JrgenWhat wwan card related items are there in the device manager now? Are there unknown devices, as well with "1 CDC" context in the name?

9 more replies
Relevance 81.59%

Hi, In Lenovo`s website it says that Sierra Wireless EM7345 FRU 04X6014 has GPS as well. So, I installed it on my x1 Carbon gen2, its network is working perfectly but when I tired its GPS it isn`t. When I open Maps of Microsoft or installed other apps it didn`t work either. So, where could be the problem.. is it the app/program or it`s the modem I am using Windows 10 Pro Thanks,Kushtrim













Solved!

Go to Solution.

Answer:Sierra wireless EM7345 - GPS

Hi, kushtrimIs there location sensor, em7345 related, in the device manager?To force em7345 embedded location receiver to work, Sierra Wireless drivers should be installed and modem virtual ports composition edited. To understand the cituation read this thread and post:https://forums.lenovo.com/t5/ThinkPad-Tablets/ThinkPad-8-GPS/m-p/1758669#M29493

1 more replies
Relevance 81.59%

WARNING!!! The instructions in this post are applicable only to EM7345 installed in Lenovo laptops!! For example, models T440, X240, X1 Carbon 2nd and 3rd gen, X250. For tablets or other devices don?t use the firmware given in this post, you can brick your EM7345! Unfortunately, the default factory EM7345 firmware version  (1.1) has some bugs. For example, after connecting to a LTE network and then disconnecting manually, the network status of the connection was changing for me to ?No service? until device restart. Also, the device often disappears from Device Manager and reappears there with the name ?1 CDC? and does not work until you disable and then enable it again in Device Manager. All those issues are caused by some bugs in EM7345 firmware.But there is a newer version of firmware, namely 1.2, where the above bugs are fixed. But by default, you cannot flash it, because firmware updating is supposed to work unattended. And this is not nice of Intel and Lenovo. The users must be able to do firmware updating when they need or want it! Bad, bad Lenovo, very bad! Here?s the instructions of how to flash your EM7345 to the latest version:Make sure you?re using Windows 8 or 8.1Go to the control panel and uninstall Sierra Wireless EM734x 4G LTE Software from Program and Features.Reboot your laptop.Download and install the latest EM7345 driver package from the Lenovo website. http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-l... Read more

Answer:Sierra Wireless EM7345

 12345678910111213141516171819202122232425262728<?xml version="1.0" encoding="UTF-8"?><Config><EmailTo></EmailTo><EmailSubject></EmailSubject><!-- Location of where the trace file will be stored --><TraceDir>%USERLOCALDATA\temp\TraceApp</TraceDir><!-- Trace level can be any number between 1 - 9 --><TraceLevel>1</TraceLevel><!-- EnableTracelevel true = show trace level in GUI. Works only in Windows 8, not in     Windows 7 --><EnableTraceLevel>false</EnableTraceLevel><!-- Location of where the firmware database is located. --><CustomFirmwareDatabase></CustomFirmwareDatabase><!-- 0 - turn off Application logging. 1 - turn on  Application logging --><AppLogging>1</AppLogging><!-- Max size for debug logger file --><AppLogSize>4096000</AppLogSize><!-- Resource file with translated string table --><ResourceFile>Resource_en-us.xml</ResourceFile><!-- Silent Auto Firmware Update --><SilentAutoFWUpdate>false</SilentAutoFWUpdate><!-- Prompt Silent Auto Firmware Update failures, this configuration is only applicable if 'SilentAutoFWUpdate' is true --><PromptForSilentAutoFwUpdateFail>true</PromptForSilentAutoFwUpdateFail><!-- Enable Firmware System Tray. Default is true to enable --><FirmwareSysTray>true</FirmwareSysTray></Config>Now, re... Read more

9 more replies
Relevance 80.77%

I've got old 1.1 firmware and because of that (dis-)connecting issues.Using the newest drivers from lenovo (02-2016) I followed the instructions from:http://zukota.com/sierra-wireless-em7345-how-to-flash-the-latest-firmware/#comment-20191) edited the config.xml:<?xml version="1.0" encoding="UTF-8"?>
<Config>
<EmailTo></EmailTo>
<EmailSubject></EmailSubject>
<!-- Location of where the firmware database is located. -->
<CustomFirmwareDatabase></CustomFirmwareDatabase>
<!-- 0 - turn off Application logging. 1 - turn on Application logging -->
<AppLogging>1</AppLogging>
<!-- Max size for debug logger file -->
<AppLogSize>4096000</AppLogSize>
<!-- Resource file with translated string table -->
<ResourceFile>Resource_en-us.xml</ResourceFile>
<!-- Silent Auto Firmware Update -->
<SilentAutoFWUpdate>false</SilentAutoFWUpdate>
<!-- Prompt Silent Auto Firmware Update failures, this configuration is only applicable if 'SilentAutoFWUpdate' is true -->
<PromptForSilentAutoFwUpdateFail>true</PromptForSilentAutoFwUpdateFail>
<!-- Enable Firmware System Tray. Default is true to enable -->
<FirmwareSysTray>true</FirmwareSysTray>
<!-- Enforce module compatibility -->
<EnforceModuleCompatibility>true</EnforceModuleCompatibility>
<!-- Added new parameter to update firmware at time of Add --&g... Read more

More replies
Relevance 80.77%

after the last (automatic) software update I cannot find my EM7345 (it also used to publish a screen asking fro the PIN befeore, now it says "not found or removed" in the adapter status of Access Connections. I have tried to manually reinstall, but it still does not show up, also in the network adapters tab of the device manager. Has anyone a solution?

More replies
Relevance 80.77%

Windows just updated again and now my LTE wireless card no longer works.  In the device manager the Sierra Wireless EM7345 4G LTE hardware has an exclamation mark and the device status lists. This device cannot start. (Code 10){Operation Failed}The requested operation was unsuccessful. I tried updating to the latest driverfrom July, but to no luck.http://support.lenovo.com/us/en/downloads/DS040771?LinkTrack=Solr I also tried uninstalling and reinstalling again, but no change.  It seems to prefer the "Generic Mobile Broadband Adapter" driver from Microsoft when I try to update. Any suggestions?

More replies
Relevance 80.77%

What a pain! The Sierra Wireless EM7345 is so unusable (Windows 8.1 / 10); Deutsche Telekom SIM. Sometimes it works; sometimes it doesn't. Using deal-in tools help sometimes but not always. Called Lenovo; they sent me an replacement (ericsson) ... with not LTE / 4G. Come on Lenovo ... the internet is full of issues with this real worst Sierra Wireless EM7345 module. Fix it!

Answer:X1 - 20BS003NGE - Sierra Wireless EM7345

Hi bbhermann, There have been several updates. Here is the latest:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Did you try it? Tell us more!

8 more replies
Relevance 80.77%

How to flash the firmware of the sierra wireless em7345 on windows 10 ?  Its not possible through the steps i could find which was only for widnows 8. 

Answer:Sierra Wireless EM7345 windows 10

HiOnce the modem drivers are installed, including Intel flash tool, and the sim card inserted, during laptop cold start the flash service checks out whether newer firmware is available according to current modem fw and the sim card data (more clearly, cellular operator MCC/MNC values), and performs the flashing process if it's needed, in auto mode. You should see appropriate notification from the flash service in the system tray.

2 more replies
Relevance 79.95%

Hey Crew, Trying to download drivers for Sierra Wireless EM7345 4G LTE driver for win7 64bit: http://support.lenovo.com/au/en/products/Laptops-and-netbooks/ThinkPad-T-Series-laptops/ThinkPad-T45... and getting page not found https://support.lenovo.com/page-not-found Can you please direct me to the new link? Cheers,Dean













Solved!

Go to Solution.

Answer:Sierra Wireless EM7345 Unable to download

Hello, servicedesk1I'd assume issue is casued by replacing old drivers and links to the new ones.Get them here:https://download.lenovo.com/pccbbs/mobiles/gtwo44ww.exe - drivers and firmware package, 2.16.10870.4434, 2016/01/29https://download.lenovo.com/pccbbs/mobiles/gtwo44ww.txt - readme

6 more replies
Relevance 79.95%

I'm having problems with EM7345 modem every time I close lid after resume I can't see no more any 3G networks in Windows 10 connection manager, I have to restart my notebook and then I can connect again to 3G network.Could anyone help me with this, I use X240 with Windows 10, modem drivers version- 2.32.10970.4625, firmware version:FIH7160_XMM7160_V1.2_MBIM_GNSS_NAND_REV_4.5 2015-May-12 14:28:08
*FIH7160_V1.2_WW_01.1442.11*"





_____________happy x240 user

More replies
Relevance 79.95%

When i located 4G area in SYDNEY, i am able to switch on Wireless WAN Radio, anyhow it doesn't work at all. But when i located 3G area, i can not switch on Wireless WAN Radio, also i can not use internet service. 

Answer:Sierra Wireless EM7345 software request

HiWhat operators are you connecting to? Telstra?What's the OS version on the laptop?Modem behavior above might relate to the error you've described in another thread.

7 more replies
Relevance 79.95%

I am using the EM7345 in my X1 carbon 2014 on a daily basis. It works flawlessly with my local 4G SIM. (No need for APN settings)I went to Spain for a week and tried 2 different providers: Labara and Hits mobile.They are both guesting in Vodaphone's network.In the network connection dialog they both indicate Vodaphone ES with an additional roaming indicator.When trying to connect they both ask for an APN string: gprsmov.lebaramobile.espc.hitsmobile.es After clicking connect it takes like no time till it says "cannot connect," I wonder,Windows bug? (windows 8.1 update)Sierra driver bug?or maybe vodaphone trouble? btw, I also tried a "native" vodaphone ES sim (no need for APN settings)Worked perfectectly ! Any suggestions?         

Answer:Sierra Wireless EM7345 not accepting APN settings

I have exactly the same issue.My thinkpad 8 LTE (sierra EM7345 chip)with windows 8.1 doesn't work if the sim card requires APN configuration!





Thinkpad 8 4G/128 GB LTE 64 bits Windows 10 pro/8.1 pro

9 more replies
Relevance 79.95%

If I have understand correctly EM7345 is made specifically for Lenovo based on their requirements and specifications. Lenovo is also responsible for this firmware....on Carbon X1 etc...   I found an interesting AT command for Sierra Wireless EM7345. The command is ?AT+XCIQ?. There?s the following text string in EM7345 firmware file (it is present in any version so far): +XCIQ CIQ: Carrier IQ enable/disable.Let?s try to get ?help? about this command:  AT+XCIQ=? +XCIQ: (0-1) OK1234AT+XCIQ=?+XCIQ: (0-1) OKSo, we can suppose that 0 disables this Carrier IQ feature, and 1 enables it.Let?s read the current setting of this feature: AT+XCIQ? +XCIQ: 1 OK1234AT+XCIQ?+XCIQ: 1 OKLooks like it?s on by default. Let?s try to switch it off?NOTE: If you?re running firmware earlier than 1522.02, don?t enter the following command!If we try to enter: AT+XCIQ=01AT+XCIQ=0i.e try to disable Carrier IQ, EM7345 will have a fatal crash and reboot into boot flashing mode and it will be stuck there for good.So, Carrier IQ is always on and if you try to turn it off using the above AT command, that will kill the device!With firmware version 1522.02, AT+XCIQ=0 returns OK and there?s no fatal crash like in previous firmware versions. Also AT+XCIQ now accepts 3 possible values with 1522.02 firmware: AT+XCIQ=? +XCIQ: (0-2) OK1234AT+XCIQ=?+XCIQ: (0-2) OKSo, 0 must be disable, 1 enable, and what is 2? Any value gets OK response and t... Read more

Answer:Sierra Wireless EM7345: Who’s spying on us?

Another repost zukota's blog w/o author's mention.

5 more replies
Relevance 79.95%

Hello! I have a T450s with a Sierra EM7345. After a vanilla installation of Windows 10 and Update 1607 I don't get a stable connection with 3G/HDSPA/LTE to O2 with this card. I have used the latest drivers 2.25.10910 and software 2.21.10890. The card shows firmware FIH7160_V1.2_WW_01.1528.04. Energy-Option is set to maximum performance. The connection to O2 is established very quickly, but I have a plenty of time-outs over this card.Does anybody have the same problem or has a solution? Thanks Axel

More replies
Relevance 79.95%

I can use 4G with a China Unicom SIM card, but can't use China Telecom SIM card. What's wrong? ? C:\Windows\system32>netsh mbn sh rad int=* Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : On C:\Windows\system32>netsh mbn sh intThere is 1 interface on the system:

Name : Cellular
Description : Sierra Wireless EM7345 4G LTE
GUID : {24D38066-0CEA-46BD-B9A8-D24763EE7DD1}
Physical Address : 98:81:81:51:5f:57
State : Not connected
Device type : Mobile Broadband device is embedded in the system
Cellular class : GSM
Device Id : 013937007******
Manufacturer : Sierra Wireless Inc.
Model : Sierra Wireless EM7345 4G LTE
Firmware Version : FIH7160_V1.2_WW_01.1528.04
Provider Name :
Roaming : Not roaming
Signal : 0%
RSSI / RSCP : 0 (-113 dBm)C:\Windows\system32>netsh mbn sh read int=*Ready information for interface Cellular:
-------------------------------------
State : Ready to power up and register
Emergency mode : Off
SIM ICC Id : 89**********************
Number of telephone numbers : 0C:\Windows\system32>netsh mbn sh rad int=*Radio state information for interface Cellular:
-------------------------------------
Hardware radio state : On
Software radio state : OnC:\Windows\system32>netsh mbn sh cap int=*Device capability information for interface Cellular:
-------------------------------------------------------
Device type : Mobile Broadband device is embedded in th... Read more

Answer:X1 Carbon 20BS Sierra Wireless EM7345 can't use Ch...

Just my 2cents, but have you tried putting the SIM in a regular handphone/cell phone?  Sometimes, some carriers may require you to "activate" the SIM.  You may also need to put in APN, etc information in the "Advanced Options".

1 more replies
Relevance 79.95%

Hi Support, I would like to change a setting, so that the Sierra Wireless Adapter only connects to 4G networks. In Windows 10, I cannot see anywhere where I can easily set this. I would expect there to be mobile management software where these settings could be changed. I never want to connects to GPRS, and would like my Sierra Wireless mobile card to only connect to 4G or not connect at all. This would prevent the card dropping down to GPRS when the signal is temporarily weak and force it it to try for a 4G connection. I have had similar functionality on prior USB mobile data cards I.e. Vodafone, and hence the expectation that there would be similar settings on the Sierra Wireless. Thank you, George

More replies
Relevance 79.95%

Dear All, I have a X1 Carbon with Sierra EM7345 WWAN modem. It is all installed perfectly - drivers etc. But id does not recognize the SIM card. I have googled a bit and I can say that:1) I have the drivers OK, I have the WWAN network adapter etc.2) I have inserted the SIM card correctly The SIM card works perferctly if I use the USB 3G stick instead. So the problem is not in the SIM card.I think there is some configuraiton of the Sierra modem which should be done - to switch to 3G/2G or something. Please help - one of the main reasons to buy this laptop was the embedded WWAN. Thanks. Here are some screenshots with the config:











Solved!
Go to Solution.

Answer:Carbon X1 SIM card not detected (Sierra EM7345 WWA...

Hi,1. what's the OS version? Seems it's win8. When did you update the OS last time?2. What's your mobile broadband carrier and country?3. How do you establish internet connection via USB 3g stick? Do you use 3rd party connection manager?

9 more replies
Relevance 79.95%

Hi, I am running Windows 7 PRO on Carbon X1 and I have a constant ?disconnection? problem with the modem. Current firmware is FIH7160_V1.1_MODEM_01.1349.12 ? this is shown in the Intel MBIM Firmware Updater.I downloaded latest Lenovo driver for my X1 Carbon, Windows 7 PRO from Lenovo www and installed it.Then I opened Intel MBIM Firmware Updater as I want to change firmware to V1.2Loaded FIH7160_V1.2_WW_01.1522.02_NAND_Generic.flz.It went OK.When I pressed ?Update Firmware? there is answer:ERROR: Firmware v1522.02 is not intended for this model of the device?. I tried with other firmware versions, eg:FIH7160_V1.2_WW_01.1415.07_NAND.flzFIH7160_V1.2_WW_01.1415.09_NAND.flzFIH7160_V1.2_WW_01.1442.07_NAND_Generic.flzbehave exactly the same I need to upgrade firmware to 1.2 as I have a constant ?disconnection? problem with EM7345.thanksBud

More replies
Relevance 79.95%

Hi, I am getting strange errors. Connection might work fine for hours but then it goes nuts. I can connect to my mobile internet provider but no data is moving. Attached a picture of errors. What is this?  













Solved!

Go to Solution.

Answer:T540p Sierra WWAN (EM7345) reliability

Picture disappeared.It says (the Windows 7 network diagnostics program):The mobile broadband network connection operation (context activation) failed with error code 0andProblem with wireless adapter or access point

9 more replies
Relevance 79.13%

I am looking for a practical way to upgrade firmware of Sierra Wireless EM7345 on a system without Windows. Either a Linux tool or something that could be booted from USB drive would do.

Answer:Sierra Wireless EM7345 firmware update w/out Windo...

talk to the zukota guys.

2 more replies
Relevance 79.13%

Hi , I have updated to the 1607 Anniversary Update in August and noticed that my WWAN Sierra Wireless EM7345 had problems starting up after reboot. Because of other problems with the 1607 I reverted back to 1511 and everything was alright again.A week ago I upgraded again to 1607 and again, my WWAN sometimes cannot start when booting up. The error log shows Miniport Sierra Wireless EM7345 4G LTE, {b343453c-24e6-493d-ba47-33eaec4de5e3}, had event Fatal error: The miniport has detected an internal error (details see below). So this clearly has to do something with the 1607 update or the drivers for the WWAN. I am using the latest drivers from the Lenovo website and have also tried to update drivers in device manager. But no luck. What helps to finally start the WWAN is either a reboot (the chances the WWAN is started properly are about fifty-fifty) or clicking WWAN off and on in flight mode options of Windows.  Maybe someone has an idea other than waiting for Microsoft to fix this stupid 1607? Thanks and best regards,Martin  Log Name:      SystemSource:        Microsoft-Windows-NDISDate:          10.10.2016 06:37:19Event ID:      10317Task Category: PnPLevel:         ErrorKeywords:      (16384),(16),(4),(2)User:      ... Read more

More replies
Relevance 79.13%

I installed WWAN card Sierra em7345 on X250 with Windows 7.How make GPS working? (not going to upgrade Windows)?Did anybody do it?Tank you

More replies
Relevance 78.31%

HelloI got a totally new T450s with Windows 7 preinstalled. I did immediately an updgrade to Windows 10. Now the Sierra cellular modem is not working properly after inserting a SIM card (which works fine on another laptop). It says "Cellular No Service". The driver that is installed is "generic mobile broadband adapter" and not the Sierra Driver. I downloaded the lates Sierra Driver from the Lenovo website and installed it. Without success, it always installs the "generic mobile broadband adapter".Anyone any idea? ThanksAlexander Avidan

Answer:t450s Sierra Wireless EM7345 not working after upgrade to Windows 10

Welcome, Alexander Do you see broadband item on the cellular settings pane?The most likely cause of issue is APN setting missing in the connection profile. What is your operator name and what profile settings do you see?Win10 doesn't need modem manufacturer drivers for broadband access only, it uses built-in drivers. Also, there are default connection profile settings in the OS. If your operator is missing in that base or connection profile settings differ, you should edit profile on the cellular pane under administrative privileges.Anyway, I'm not sure em7345 modem in the Device Manager's "Network adapters" category in the win10 with OS built-in drivers installed should look like "generic mobile broadband adapter".

9 more replies
Relevance 78.31%

I have a X1 Carbon 2nd Gen and recently upgraded to Windows 10. I am having a problem with Sierra wireless EM7345. Whenever i run my computer on battery power Sierra WWAN card doesn't work at all. It shows as unknow device in device manager. There is absolutly no problem while connected to AC power. Any help.

More replies
Relevance 78.31%

I upgraded my Helix Gen 2 to Windows 10 with few problems except for the Sierra WWAN interface to Windows 10 settings. The cellular button on the wireless menu is greyed out and the cellular option page in settings shows no devices. The adapter setting shows the adapter, and on the Settings, Network & Internet , Airplane mode page show both Mobile broadband and Wi-Fi buttons. WWAN can be enabled by truning off Wi-Fi and turning on Mobile broadband on Airplane Mode settings page. With these settings, I can connect to WWAN Verizon and get to internet but:1. Settings, Network & Internet , Cellular shows no connections2. Wireless pop up menu shows Cellular and Mobile Hotspot greyed out. So, in summary, I can connect to WWAN, but only via Settings, Network & Internet , Airplane mode page using proceedure above. By the way, my upgrade to Win 10, switched on the rotation lock, but I was able to fix that in Win 10 settings in table mode.  

More replies
Relevance 76.67%

After installing Windows Fall creators update 1709 my Sierra EM7345 almost doesn't work. When I establish the connection everything works fine, but only for 15-30 seconds, then connection goes away. Ping 8.8.8.8 starts throwing error: General failure. I tried installing newest driver from lenovo support, but situation hasn't changed. Driver properties screenshot attached. 


























photo_2017-11-23_14-56-43.jpg ?33 KB

More replies
Relevance 66.83%

Hi, what are the differences between those models?Quick google image search reveals at least such versions of EM7345:G12Z024.05,G12Z024.05 HFG12Z024.23 HF Which is compatible with ThinkPad T450s?BRW?odek 

Answer:Sierra Wireless EM7345 models: G12Z024.05, G12Z024.05 HF or G12Z024.23 HF - differences?

Hello and welcomeAny FRU p/n 04X6014.

1 more replies
Relevance 66.01%

trying to decide between the T540P/T550 and W541/W550s..... it will be for school and would like to have a 5th gen i series CPU but that's not top priority as other specs are the deciding factor for me. ether one needs dedicated graphics and 16 or 32 gb of ram with windows 7 and a 3K display.... do I really need an i7 for graphics and computer service/IT? what do you recommend?

Answer:Lenovo Thinkpad T540P/T440P vs Thinkpad W541/W550s

They are all good machines.  First thing I would say is that I would highly suggest sticking to the newer models that have physical trackpoint buttons above the touchpad instead of the large clickpad (e.g. the T540p).  Even if you only use the touchpad, the newer one is significantly better.  I have a T440s myself and actually replaced the original clickpad with the one from the newer model because the original was so terrible.You also need to think about whether you need a dedicated Quadro GPU or not.  This would be the main difference between the T and W series.  For heavy graphics work, the W series is the better option whereas the T series is designed for more business-oriented workloads.You then really have the slightly tricky decision for the CPU.  Currently Intel have not released full power Broadwell (5th gen) CPUs.  This means that the T550 and W550s have the 5th generation, low voltage CPUs.  While these are still good chips and will certainly improve battery life, they will be slightly less powerful than the full power counterparts and also don't have quad core options (they are all dual core with hyperthreading).  If you want a full power/quad core chip, you would need to then go for the W541, however this does mean you are getting a slightly older Haswell chip.  Whether this bothers you is really up to you.Whatever you do, also ensure that you get an IPS screen - The ThinkPad IPS screens are fantastic, the TN... Read more

10 more replies
Relevance 65.6%

Hello,I bought the Card EM7345 for my lenovo t460s laptop. When I opened my laptop,it somehow seems incomaptible... the wires and the connection point at the card em7345 seems to be male. So I wonder if the card and the laptop could not be used together (it is not mentioned in the hardwarecompatibilty table)? [But other people here at forum report that could be used togetherhttps://www.reddit.com/r/thinkpad/comments/4aawmj/t460s_wwan/ ?] Or another stuff necessary to connect to laptop and card? Thanks!

More replies
Relevance 65.6%

I saw ThinkPad w550s can add EM7345 4G LTE MOBILE BROADBAND.I just want to know does EM7345 support T-Mobile LTE network in US and other international network such as in Europe  and Asia? http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w55... I did check the documents about THINKPAD EM7345 4G LTE MOBILE BROADBAND but the information about LTE supported bands are too technical to be easily understood. I heard EM7355 has better support on international network but not sure if w550s can use EM7355 .. or other brand Mobile Broadband.

Answer:EM7345 4G LTE questions on ThinkPad W550S

I have EM7345 working in the UK on an x1 carbon, but I cannot get it to work on t-mobile USA LTE networks -- it disconnects immediately after registering.  T-mobile said the correct bands were covered by the device, but could offer no help.

1 more replies
Relevance 62.73%

Hi,

Don't know if this is the right subforum for my issue. Please move the thread if needed.

I have 1 Corsair P128 SSD (with the last firmware which supports TRIM) for OS (Win 7 x64 Pro) and 2 Western Digital HDD in RAID1 for data. They are all connected to the same Intel controller on my EVGA x58 3x SLI. I think the controller is Intel ICH10R. (I might be wrong about this last one.)

I'm reformatting my SSD soon and reinstalling Win 7 x64 Pro on it. I'm planning to still have the SSD for OS and the 2 HDD's in RAID1 for data. Which option for SATA mode should I choose before the installation? My BIOS displays 3 mode IDE, RAID, and AHCI. If my SATA mode is set to RAID, will TRIM be supported?

Please be specific, if you can, when replying, for I'm pretty new .

Thanks.

Answer:Trim support for 1 SSD + 2 HDD in RAID1 in Win7x64

AHCI should give you the best results. TRIM in Raid: depends. If the Raid controller supports TRIM (which is rare), it will work, else not.

1 more replies
Relevance 61.5%

Just recieved a W541.  Trying to search can this machine support mSATA internally?













Solved!

Go to Solution.

Answer:Can W541 support mSATA?

Not mSATA.  It needs newer format M2.  It needs size "2242"

1 more replies
Relevance 61.5%

I just did a quick test using CUDA-Z to see the difference between W540 and W541's Thunderbolt, as I heard people say W540 has TB1 while W541 has TB2. It turned out that while W540 does perform at TB1 level, W541 is not any better, indicating it is also TB1. Can anyone confirm this for me please?Test result: http://imgur.com/a/jStHP

More replies
Relevance 61.5%

Hi, I have Thinkpad Yoga Type: 20C0S0AX00I can' find the support page for that type.And the Typecode of my Yoga is definetly the right one... where can I find the drivers and software updates for that Type ?

Answer:Thinkpad Yoga 20C0S0AX00 driver and software support

Hi,
 
SUPPORT (above) -> Quick Path "Thinkpad Yoga" -> select 20C0 from the three options.
 
Is that what you're looking for?
 
Z.

2 more replies
Relevance 61.5%

I was wanting to disable the touchpad when I connect an external mouse, but I have no UltraNav settings anywhere under the Mouse controls nor can I find any reference to UltraNav anywhere in the laptop.  When I check Devices / Mice and other pointing devices, I simply have something called "PS/2 Compatible Mouse" and the properties show a Microsoft provided driver.  Can I simply download the UltraNav driver from Lenova and install it and then finally have access to the touchpad controls? Thanks













Solved!

Go to Solution.

Answer:Thinkpad T440p - No UltraNav - Can I just download the driver from support?

Hi TwoStepSRP,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the drivers issue with Touchpad setting on your ThinkPad T440p.
You can download the drivers from Lenovo support site, but for the exact drivers you have to provide your system MTM (machine type-model number). It can be found on a black and white sticker on the bottom of your laptop.
 
Or you can download and install ThinkVantage system update utility application; this will automatically search for all required drivers and application for your system.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

2 more replies
Relevance 60.27%

So far, I'm really impressed with it. I ordered the base configuration (save the monitor I ordered the high res 3K IPS monitor). However, I have since installed 24 more gigs of RAM and a 512 gb SSD. This thing fricken screams. As an IT guy, I'm quite happy with this machine.  Do any of you W owners out there (from the W510 - W541) do any gaming on your machines as well? If so, can this thing with an nvidia K1100m graphics card handle WoW pretty well?  Also, this is my first Lenovo and Thinkpad. What do you guys all think of the W541? Thanks! I took a screenshot of my config sorta. 

Answer:Just received my Thinkpad W541

I do some gaming on my W540 with base CPU and Nvidia K2100m. 90 fps on LoL highest settings (no antialiasing), and 160 fps on CS:GO lowest settings. This is on the 1080p display at native res.





W540: i7-4700mq, K2100m, 16 GB RAM, 500 GB Samsung 840 EVOT510: i7-620m, NVS 3100m, 8 GB RAM, 500 GB Samsung 840 EVO

9 more replies
Relevance 60.27%

I've owned a W541 for about 22 months now, and I do have several videogames installed on it. Within the past week, it has started to become sluggish. It seems that if I have more than one task open at a time (Chrome + Firefox or Chrome + Game) it's performance starts to halt. The following day (don't shut down laptop, I just close it), it eventually gets to the point that switching between tabs or even closing out of a window take 15 seconds to resolve. However, I can still play back video and browse content fairly well once they're done loading, it's just switching, ending, or starting them that's awful. Disk use also jumps to 100%, but it's just the "System" process running at ~1.5 mb/s. I've scanned my laptop with LSC and it reports that everything is in working order and there's nothing to worry about. Restarting my laptop returns it to normal, but it's back to being sluggish the next day. Anyway to remediate this?

More replies
Relevance 60.27%

Hello, i bought a new thinkpad w541 with win 7 preloaded but i want to change to win 8.1 .can some one help ?i did not find the install disc in the box. thanks !

Answer:How to upgrade ThinkPad w541 from win 7 to win 8.1

Hello and welcome,
 
If your laptop shipped with Windows 7 installed as a downgrade from Windows 8.1 you already have an 8.1 license key embedded in BIOS.
 
There are two ways I can think of to obtain install media:  call support and order media (for a full Lenovo image install) or download  "vanilla" install media from Microsoft and then add Lenovo drivers and apps.
 
I apologize, I don't know how to contact support in your location.
 
To download MS media use this link:  http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media
 
Once the OS is up you can install ThinkVantage System Update and use it to pull down the Lenovo software appropraite for a W541:  http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w54...
 
Z.

1 more replies
Relevance 60.27%

Hello, I just had a quick question. What is the FRU P/N for the part pictured at this link? The laptop in question is a ThinkPad W541.  http://imgur.com/cmsF1EL Thank you, Michael

Answer:FRU for this ThinkPad W541 part

You cannot purchase the touchpad alone. You need to purchase a whole new palm rest:http://download.lenovo.com/parts/ThinkPad/w541_frubom_20150202.pdfI believe it is 04x5550, 04x5551 or 04x5552 depending on your configuration. Check the document.

2 more replies
Relevance 60.27%

MY w541 is under warranty. Current processor is core i7 4930mx. How can i Upgrade it to core i7 4940mx?  Can i get lenovo depot service for this?

More replies
Relevance 60.27%

I was wondering if anyone can either help me out with a problem or point me at a Lenovo resource that can. We have purchased a W541 and it periodically (a couple of times an hour) freezes the entire computer, then the screen goes blank and it shuffles the window order you are working on as it recovers.  It would appear to be some sort of graphics driver/hardware acceleration issue but drivers are all up to date. We have next day business cover so I contacted Lenovo Tech support who told us we need a new system board but ETA on the board is 6+ weeks, we said this was not acceptable so got forwarded on to customer complaints. Interestingly they did not want to do any sort of tests to confirm this as an issue it was just the go to response.They have now said they will refund us the cost of the laptop, but that doesn't solve my problem, it means waiting on a refund and then reordering another machine.  I've been trying to get them to just ship a replacement but they won't even entertain that idea. I've tried to escalate with tech support but the technician refused to pass me a manager. I've tried to contact customer complaints but only respond with one or two line emails. Does anyone have contact information for someone who is able to intelligently discuss this situation or any ideas on how to resolve this issue? Thanks, Gary

Answer:Defective W541 and terrible customer support

Hi Gary,
 
Welcome to Lenovo Community!
 
Even I think the same, but I need some more details on that. Can you provide us the graphic driver version from ?Device Manager??
 
If the system is shipped with dual graphic provide both details, and also the system MTM (Machine Type Model).
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 60.27%

All, I'd really like to be able to purchase a wireless cellular card for my X220T that is capable of connecting with Verizon 4G LTE at 4G LTE speeds.   This is particular of interest since Verizon is strongly looking into Family Data Share Plans where testing is to begin either 2nd Quarter or 3rd Quarter this year. http://www.electronista.com/articles/12/02/28/verizon.to.bring.out.shared.data.plans.in.summer/ I contacted Sierra Wireless  about their AirPrime cards and they say that Lenovo has to flash the cards with some stuff before they can actually work on the Lenovo laptops.   So, I'd really like to be able to have one of the 4G AirPrime cards ready when Family Data Plans are made available.  I can turn my phone into a wireless hotspot.  However, that drains the battery really really fast (about 1% a minute).  The integrated solution is therefore the more ideal solution even when considering a card vs a usb stick.  I'm guessing the card would draw less power.  Plus you don't have to worry about carrying around a usb stick you may lose. This card should be tested to work with both Windows 7 and Windows 8.  And there should be a way to toggle power to the card on/off just like with bluetooth and wifi.  This list of AirPrime cards Sierra Wireless makes are here: http://www.sierrawireless.com/productsandservices/AirPrime/Wireless_Modules/High-speed.aspx I think the one that is neede... Read more

Answer:4G Support with Sierra Wireless/X220T for Verizon ...

I'm also wondering whether there will be Lenovo support for MC7710 (LTE in Europe) in X220 http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-support-for-Sierra-Wireless-MC7710-WWAN/t...   Yes, I could have waited for X230 but because of the ruined keyboard layout I had to buy X220. I'm sure it is technically possible but I fear Lenovo will not be willing to suport LTE cards in older models.




__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

2 more replies
Relevance 60.27%

Will Lenovo add official support for Sierra Wireless MC7710 http://www.sierrawireless.com/productsandservices/AirPrime/Wireless_Modules/High-speed/MC7710.aspx please ? It is LTE/HSPA+ WWAN "Gobi 4000" module for Europe region. By support I mean to whitelist the device in BIOS at least, assuming the WWAN card will be Lenovo branded one for X230 model. Please consider that many of us could wait for X230 with official 4G WWAN support but the keyboard layout change was unacceptable so we bought X220 instead. Because Lenovo don't want to introduce ThinkPad classic keyboard as X230 option they could allow X220 owners to use up-to-date WWAN cards instead.




__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

Answer:X220 support for 4G/LTE Sierra Wireless MC7710 WWA...

There is a little bit problem for implementing full featured LTE support in x220 - mc7710 needs 3 antennas. Perhaps one of them is for GPS only, I don't have clear information. MC7700/7750 support restricted number of bands for US market so may be they don't need 3rd antenna in x230. We'll see some answers when x230' parts list will be published and compare antennas FRU.But your request is very important for me too.

9 more replies
Relevance 59.86%

The 170W AC adapter under my machine was broken, but I have a 135W adapter and did not know which to use for my W541? On the machine to record the current for the machine is 20V == 6.75A / 8.5A. Configure my machine:  + I7 4810MQ  + Quadro K2100M  + SSD 256G  + 3K IPS screen Look forward to reply. Thanks

More replies
Relevance 59.86%

Guys... Im confused.. which workstation laptop to buy.. thinkpad W541 or W530... for professional usage like SolidWorks and Katia.. I just need someone to point out that W541 would be worth it with no regrets later on.. 

Answer:Looking to buy a thinkpad workstation - W530 or W541

As far as "no regrets", that is impossible to predict. How well you like a machine is very subjective. For the same machine, some people will love it and some people will hate it. If you are doing things like SolidWorks, and doing heavy 3D rendering and rotations, you should know that no mobile workstation will be comparable to a high-end desktop graphics workstation. (I don't know anything about Katia) From your question, I assume you would be looking at the better GPU in either model (K2000m in W530 vs. K2100m in W541). Both have 2GB of graphics memory, but the K2100m has a much higher memory bandwidth.

9 more replies
Relevance 59.86%

Hello experts, I've been dealing with a problem with my Lenovo Thinkpad W541 running Windows 7 Professional 64-bit, this is the error that I receive: Problem signature:Problem Event Name: APPCRASHApplication Name: RAVCpl64.EXEApplication Version: 1.0.0.1105Application Timestamp: 59783483Fault Module Name: RAVCpl64.EXEFault Module Version: 1.0.0.1105Fault Module Timestamp: 59783483Exception Code: c0000005Exception Offset: 00000000000174ddOS Version: 6.1.7601.2.1.0.256.4Locale ID: 1033Additional Information 1: dc1fAdditional Information 2: dc1f4059c7ea449f1aff38dd29814c89Additional Information 3: 5e18Additional Information 4: 5e180ee8945489a8dbba1621e620641dRead our privacy statement online:http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:C:\WINDOWS\system32\en-US\erofflps.txt I already tried to re-install all the drivers downloaded from Lenovo website, even I tried to use a different driver (from previous versions or different vendors) with the same result. I also tried downloaded the driver directly from Realtek. Any suggestions? Thanks 

More replies
Relevance 59.86%

Hi all, I have looked at the forum and seen that my problem is "quite common" on older versions of ThinkPad.Here we are with a ThinkPad W541, with core i7 vPro (quad core), 16G DDR3... one of the best of the moment. Running under Windows 7 Pro (waiting for Windows 10). The problem is about random shut down of the computer, either plugged or on the battery.The screen freezes, and a few seconds after the computer is off.After that, I can turn it on pushing the power button and it asks me if I want to start Windows the normal way, or in safe mode... No error, no blue screen, nothing that tells me that there is a problem. The problem was present the first days of use, 2 months ago, but only about once a week. The time I go to eat, or something else, and when I come back the computer is off. I first though about "normal" Windows problems", but it seems not.Everything is up to date.Lenovo care center tests do not see any errors.Now, the problem is happening several times a day, especially when I move the computer from one room to another... or more strange, when I touch the screen to move it a bit !! But it still happens randomly, when I am not aside the machine. I recently added 16G RAM (2x8G Crucial ballistix DDR3 12800 1.35v) to get the maximum of 32G accepted. This RAM is guaranteed compatible.The problem should not come from the new RAM, because it was present before I added it.But it may have increased the frequence ?? I did not see real solutions for... Read more

Answer:ThinkPad W541 shuts down randomly

Hi Chezpo,
 
Welcome to Lenovo Community!
 

Is the newly installed memory is having same specification (DDR3 12800 1.35v).
Is the system getting overheated?
Is the CPU fan running properly?
Do you get any Bluescreen error?

Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

6 more replies
Relevance 59.86%

Hello everyone.some days I happen to my PC goes out before you load the operating system W8.1 but only with the AC adapter. if I insert the battery there is no problem.Lenovo has replaced the AC adapter but the problem remains. It turns and just before loading all W8.1, the PC turns off suddenly.I updated the bios to the latest firmware but the problem remains. Some idea? Angelo

Answer:Sudden shutdown of my thinkpad W541

what happens if you start it with battery then plug in ac adaptor ?

3 more replies
Relevance 59.86%

Tengo una Lenovo ThinkPad W541 Lenovo ThinkPad W541 , y no le estoy puediendo instalar ubuntu.Ayuda algn sabe como solucionar el problema que me esta dando? El error que me da es el siguiente:       error parsing PCC subspaces from PCCT      mmc0: unknown controller version (3). you may experience problems

More replies
Relevance 59.86%
Relevance 59.86%

My Thinkpad no longer boots up properly as of today. The monitor refuses to come on even though the power light is indeed on. It's really a disgrace because I've only had this computer since February or March. It's also disappointing. I have a lot of work that needs to get done today. Thanks!

Answer:Thinkpad W541 no fails POST

Hi pulloSagata,
 
Welcome to Lenovo Forums!
 
Try to check with AC adapter by removing the battery and alternatively check with only battery by discharging the AC adapter. If there is no result found request you to check with the external monitor if you have one. If not please let me know whether the system is going into BIOS or safe mode.
 
Please let me know about the required steps at the earliest for further assistance.
Thank you, have a good day.
 
Regards,
Naveen.v
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!

3 more replies
Relevance 59.86%

Hi, I'm only partially computer literate, so please bear with me. The laptop (thinkpad w541) came with two 500 GB SSDs, one in center next to ram, and one in the ODD bay. I think they usually dont come with the SSD in the ODD bay, but it seems my boss made a custom order. I am trying to replace the ODD bay one with a 1tb SSD. I've put the 1tb SSD in and it wont boot. It says it has a pxe-m0f check cable connection error. The Lenovo phone support was not very helpful. I'm not sure they understood the issue either. I needed things explained a little more and in their frustration they told me to just go to the nearest service shop (1 hr away). Having spent about 3 hours on the phone with them today, spending another 3 hours out of my work day plus gas does not sound appealing. It says at the beginning there is a RAID failure. Do I need to re-image the new 1tb SSD to be RAID like the existing SSDs? I have no idea how to do that. Is it something else entirely? Anyone else had this issue? I really appreciate the help.  

Answer:Thinkpad W541 Adding 1TB SSD to ODD Bay, won't boot

I guess I should add that this is the first time booting it up. After spending all day trying to get it to boot with the replacement 1tb SSD, I just put back the 500gb SSD it came with to make sure it can finish booting up. It does boot with the two original 500 gb SSDs. It's only when I add the new SSD that I get a RAID volumes failure. Info for the failure:ID:0NAME: OEMRAID0LEVEL: RAID0(Stripe)Strip: 16KBSIZE:953.9GBSTATUS: FailedBOOTABLE: No It lists the two physical devices as the Samsung ssd that came with the computer and the HGST ssd that I am trying to a SAMSUNGID: 0TYPE/STATUS (VOL ID): Member Disk (0) HGSTID:5TYPE/STATUS (VOL ID): Non-RAID Disk 

2 more replies
Relevance 59.86%

My Thinkpad W541 is really new, just received it two weeks ago. So far so good, but there's just one little annoying bit. Whenever it is on, I can hear weird noises, it sounded a bit like two rotating metal cylinders scraping against each other, a little like drizzling sound.. It isnt really loud, but loud enough for me to pick it up when the room is quiet. I am not sure which part/ component is causing the noise, but I suspect it to come from the fan louvers though i am not sure at all. I also noticed one interesting thing about this problem, the sound is the loudest whenever I am on my desktop or when i switch to the start screen. For instance, if i suddenly open file explorer, the sound intensity gets lesser but when i minimize everything to show the desktop or the start screen, the sound intensity gets back up. Is this a problem I need to worry about? I've invested a lot of money into this machine, so if there's some hardware glitch i really want to get it fixed ASAP before it damages other system components. Thanks in advance guys. 

Answer:ThinkPad W541 weird noise

Hi ThinkPadUserX,
Welcome to Lenovo Community!
 
It is not a major issue; I think the fan is getting rubbed to the metal cover which will be along with the Heat-sink and the Fan.
 
I suggest you to visit nearby authorized Lenovo service center and get it checked once.
 
Please click here to visit the link where you can get the list of support contact numbers, select the respective region give a call.
 
Hope this helps.
 
Best regards,
Hemanth Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Relevance 59.86%

I'm really dissapointed and disatisfied with Lenovo, I purschased 2 machines one W541 for CAD and one X1 Carbon 3rd Gen. None of them has worked well. I feel really mad, This computers literaly SUCK.  Then after my rage text, the computer W541 wont work with the battery, wont charge either. It only works with AC adapter. Battery SN is 11S45N1150Z1ZS7T54N29U, I will call tomorrow technical service... AGAIN. 2nd time in less than 2 months for the W541.... the X1 is also going for repair AGAIN. No quality from lenovo... too bad.

More replies
Relevance 59.04%

Hello guys,  For the last two weeks now my laptop has been making some bad BSODs.When it's not plugged everything all right no problems at all, but when I want to use it while charging it it will take 1 or 2 minutes and crash. I need to charge it closed and then when it's full, deplug it and work, quite inefficient... Also, when it crashes it automaticly crashes when restarting as well, I need to "startup and repair"  and then restore if I want to be able to open it. What do you think guys ? Is it the battery, the PSU or anything else ? It's 1 year old, I've put an SSD and a RAM stick in it, but it worked perfectly before these last 2 weeks.I also purchased the bigger battery with it (this one:0C52864). Don't worry to ask if you think there is not enough information.

More replies
Relevance 59.04%

HI everybody,I accidentally spilled sugared tea on the keyboard and nothing but sticky keys happened. This bothered me because sometimes was not a problem and sometimes the space bar for instance was hard to use, this perhaps due to temperature.I decided to download the Hardware manual, and assisted by it, I removed the keyboard and trackpad so as to clean them. The keys got cleaned decently, so as the trackpad. I noticed that one not-in-use connector at right of the trackpad connector had a little drop in three or four wires on it's back side, but I could clean it decently too.When I finally assembled it and started the machine, the keyboard didn't work, not even a single key. The Fn and F2 led lights were on, and the F4 led was on but dimmed. After checking the connections several times, finally not a single led on the keys remained on.The final outcome came later when I found out that the speakers started an impossible to stop sound similar to the busy tone of a phone, but a little faster in pace. Audio works fine, but this tone is superimposed, reacts to volume adjustment, but I cannot find a way to shut it up.Does anyone has a clue on what is happening?Does anyone advices to buy a spare keyboard or is there a way to check if I may have ruined a different component and the keyboard is not the only problem?Many thanks in advance!

More replies
Relevance 59.04%

I'm getting my new laptop Lenovo thinkpad W541 and in Pakistan it is only avalible with 7260AGN, i want to ask can i chnage with AC 7260 and how to find the exact FRU which i have to buy and is 7260AGN and 7260AC comes with same FRU?

More replies
Relevance 59.04%

Hello, I have thinkpad W541 that has a nvidia quadro K2100M. I've had the laptop for a while but I've never used anything graphically demanding on it until recently, but since I have, I've realized its only ever using the intel HD graphics 4600 and not the K2100M. I've tried to go into the nvidia control panel to see if I could tell it to use the K2100M like I have seen suggested in some other posts but whenever I click on nvidia control panel I get an error message that reads "NVIDIA Display settings are not available.You are not currently using a display attached to an NVIDIA GPU." I've tried updating both drivers but that didn't fix the issue. Any suggestions? Thanks.

More replies
Relevance 59.04%

I have a W520 and am looking to purchase a WWAN card.  I see that Sierra Wireless has the MC7750 card available (supports LTE, EV-DO and HSPA+).   Will the W520 support LTE, or am I just wasting my money getting a WWAN card with LTE support?

Answer:ThinkPad W520 and Sierra Wireless MC7750

The short answer: get the MC7750!Probably the biggest improvement isn't the raw download/upload speed of the unit, but rather the reduced network latencies. All the advertisements are only talking about the improvements in MBps, probably because it's the easiest thing to describe to people in 30 seconds or on a billboard. In reality MBps only matters if you are watching video, or downloading large files. Most of the delay time for other applications comes from the several hundred milliseconds it takes the computers to make a round trip communication. Each time you click something on the web, there are several rounds of communication which can add up. If your current connection has a 400ms delay (as mine does) it takes several seconds each time for anything to happen. Some better connections like HSPA are supposed to have about 100ms latency, but LTE is going to push that down to about 40ms.  Can you tell that I'm excited about getting LTE  I'm planning on getting the MC7750 as soon as Lenovo releases it. Unfortunately, every time I call in, I seem to be told that it's just a month or so away. I've been hearing that line for almost 4 months now. I was also told that I will be able to upgrade my existng x220, which had better be true otherwise I'm going to be royally pissed because I bought the system with that understanding.You may find my thread on the MC7750 for the x220 device interesting.http://forum.lenovo.com/t5/X-Series-ThinkPad-Laptops/Does-quot-Bro... Read more

1 more replies
Relevance 59.04%

Hello,since a long time I am looking for a Sierra Wireless MC8780 embedded module for Thinkpad x61s series. Did not yet find any store world wide selling this item.Can anybody of you help me?Perhaps a seller in the US or elsewhere?Thank you!

More replies
Relevance 58.63%

After 6 months, the bug on my W540 is still not fixed. After playing a game, my ThinkPad W540 does not leave stress mode and the fan keeps spinning very fast for eternity.
 
When I open the Nvidia Control Panel or any other software that uses the dedicated graphics card, it stops spinning...
It seems to me that if you quit a game when the W540 is in stress mode and the dedicated graphics card is disabled, it cannot poll the temperatures of the dedicated graphics card, and thus stays in stress mode because it probably still thinks it is running very hot (read 65 - 75 C) because it cannot contact the dedicated graphics card to poll for temperatures.
 
I have had already a fan replacement and motherboard replacement.

Answer:ThinkPad W540 and/or W541 BIOS bug - fan keeps spinning forever

Does TPFanControl manage it normally?

3 more replies
Relevance 58.63%

All: Just bought a new Lenovo thinkpad W541 for $4K. To my surprise the company logo Lenovo and Thinkpad on laptop cover is upsidedown - what a poor quality control - LOL Tks, Sabir

Answer:LENOVO THINKPAD - W541 - COMPANY LOGO ON COVER

What is upside down? Newer machines look right-side-up if you are sitting across a table from one being used.

1 more replies
Relevance 58.63%

Hello, I'm using Lenovo ThinkPad W541. I'm facing the problem with fully system freez while I'm working on laptop which is plugged to the adapter. After few tasks system completaly freezes and one choice to do is to only restart the system... Windows 10 Enterprise, tryed with both adapters (135/ 170W) result is the same.... Laptop works perfectly without beeing plugged to the adapter, after plugging it - 3 mins and he's dead.... Could any one help me please?

More replies
Relevance 58.63%

Hi, I've received W541 (with FHD display 1920x1080)  and the default colors are incorrect. Everything is blue-ish, including gray and white. I've calibrated screen using built in X-Rite calibrator. As a result the colors have changed. Everything is even worse. After calibration, all colors became very brown-ish, including gray and white. The X-Rite software has no option to revert changes so I had to uninstall x-rite software and generated ICC profiles to get factory defaults. I'm a graphic designer and I cannot afford wrong colors. What can I do to get exact colors?  

More replies
Relevance 58.63%

At my wits end! These are the devices:

Windows 7 enterprise x64 on a lenovo thinkpad w541.

Sony mdr-zx770bn bluetooth headset

I can 'pair' the devices (inasmuch as an 'MDR-ZX770BN' icon shows in Devices and Printers). But drivers are never located. I get "bluetooth peripheral device - driver not found". In Device Manager, I get three new yellow-flagged devices in the 'other devices' category.

Sony's website says there are no drivers for this headset (implying, I suppose, that I should use the built-in Windows drivers). Their website explicitly mentions that this headset is supported by Windows 7.

Contacted Sony chat support and wasted about 45 minutes with them, other than to confirm that indeed there are no Sony drivers for this headset, and that indeed the headset is supported by Windows 7. They told me to contact Microsoft.

Microsoft's website has information on my error message: obtain the driver from the peripheral's manufacturer.

I'm now stuck in FPP (finger-pointing purgatory).

However I found one ray of light: I found a couple of threads in various forums that recommend manually updating the drivers of the unknown devices to use the Microsoft "Standard serial over Bluetooth link". I did so, and now Device Manager sees four new entries under Ports (COM and LPT): four different instances of the serial-over-bluetooth driver, each using a different COM port (COM4, COM5, COM6, COM7).

I did a properties of the headset's bluetooth icon in Device... Read more

More replies
Relevance 58.63%

I own a thinkpad w541 laptop. 3 months old now. I have noticed that whenever I reached the end of a scrolling page if I continue pushing the trackpoint to scroll on, a series of beeping sound comes out. The beeps are continuous, some times 5 beeps sometimes 7 continuous beeps depending on how hard I push. Is this normal?
I did some experimenting and find out that it will only beep whenever I pushed the track point too hard and that it will only happen when there are nothing left to scroll (end of a page). Is this normal, does anyone else's thinkpad has the same behaviour? My current guess is that it is some sort of warning alert to let us know that I am pushing the track point too hard, but then again, I just want to be sure. 
 
Thanks in advance guys.

More replies
Relevance 58.63%

Hello, I have wakeup problem after upgraded to Windows 10 CU 1703 version.  1, If the display mode in BIOS set to "Standard mode"which using Intel graphic driver, no problem2. If the display mode in BIOS set to "Advanced mode" which is using Nvidia graphic card, computer reboots itself as soon as it is waking up from Hibernation/standby. I don't have such problem on Windows 10 AU version.  Lenovo please fix the problem. Thanks

More replies
Relevance 58.63%

Hello, I'm using Lenovo ThinkPad W541. I'm facing the problem with fully system freez while I'm working on laptop which is plugged to the adapter. After few tasks system completaly freezes and one choice to do is to only restart the system... Windows 10 Enterprise, tryed with both adapters (135/ 170W) result is the same.... Laptop works perfectly without beeing plugged to the adapter, after plugging it - 3 mins and he's dead.... Could any one help me please?

More replies
Relevance 58.22%

Hi Guys,First off, thank you for this very wonderful resource. Now, I will try to make this short and simple and hope someone can help me out.I currently am using a T430s which I ordered a Sierra MC7550 (GOBI 4000) mini PCI card for to have internet (4G) on the go via verizon.I followed all instructions and installed the card without any issue. I booted the notebook and notice a little popup in my tool tray that said the hardware was not successfully installed. I then tried using System update to install the driver which seemed to have installed everything successfully. I opened my network connections and still didn't see the new device so I decided to open up device manager and saw that something was wrong.The MC7750 was listed under "Other devices" instead of "Networking" and had the yellow exclamation point next to it.Currently the exact error is as follows:The drivers for this device are not installed. (Code 28)There is no driver selected for the device information set or element.To find a driver for this device, click Update Driver.I tried manually downloading/installing the driver from Lenovo's site, using System update, manually pointing to the downloaded driver's path and nothing seems to fix it.I am hoping someone could help me here. I'm not sure if this is Lenovo branded or not however I'm not getting any BIOS errors upon boot. I'm running the latest BIOS and Windows 7 Pro 64bit.There's not much information on this card via the net and I assume this is because of it... Read more

Answer:ThinkPad T430s + Sierra MC7750 WWAN Issues

UPDATE: After hours and hours of research and contacting lenovo support via phone to no avail I decided to install the MC770 driver (same device, but for AT&T) and downloaded the installation file from AT&T and VIOLA! It installed and I was able to see it in my device manager under Network adapters.I'm not sure if its fully working yet because I had no idea I needed a sim card.. I thought i could just call up verizon with my IEMI number and have it activated... either way I consider this one step closer and it leads me to believe that something is up with the driver download from LENOVO. Also, could I buy a prepaid Verizon sim card and use it in here or? IF this works fully and flawlessy, I hope this helps someone to prevent them from going through what I went through. Hopefully Lenovo updates their drivers.*** I ask that you guys still kindly reply to let me know if I am missing something here. Thanks.

6 more replies
Relevance 58.22%

I got a W520 and installed the card, drivers and hardware is seen properly (I'm using Win7 x64bit)but it keeps looking like it is turned off (how you turn off wifi).  Though when I press FN+F5 it doesn't show mobile broadband, only wifi and bluetooth I use the AirCard Watcher app and it keep saying Airplane Mode, radio is off.when I disable and enable the card via network settings.    The Aircard watch see the card for about a split second when I reenable it but then it goes right backto airplane mode.. I also tried using the Lenovo access connection and when I try to connect to mobile broadband . it keep saying no signal or sim not activated  BTW: I have a working Verizon Sim card that I use for a usb dongle and I have a x240 with broadband card that works fine with the SIM  so it's not a sim card problem. 

More replies
Relevance 58.22%

Good morning..Buy a ThinkPad X270 Type of machine model: 20HNCTR1WWand I want to put the wwam card I have a wwan card Sierra Wireless Airprime 4G LTE WWAN Module EM7455 Lenovo PN: SW10H24567Header Code: S1NNFRU PN: 00JT547EC # 243581 and I want to know if I can use it on my laptop. if it is not compatible. is so kind to tell me that wwan cards are compatible for my laptop thank you very much... 

More replies
Relevance 58.22%

Hello! I have bought ThinkPad X1 Yoga and installed Ubuntu 16.04. All works, except LTE modem (Sierra EM7455).So, when all patches for support this modek will be released to the Linux Kernel?

More replies
Relevance 58.22%

Hello, Has anyone tried installation of a sierra wireless MC7750 card on a X220 tablet? I've gotten hold of a MC7750 and intend to install it on my X220 tablet and try it with Verizon 4G network. Thanks,Anand

Answer:Thinkpad X220 Tablet - Installation of sierra wire...

I have not tried it, but I can tell you that most likely it will not work in the default configuration.  Lenovo machines have a whitelist that checks to see if the WWAN card inserted into the machine is regonized and certified.  If the machine doesn't recognize the card it will display an 1804 error.  Since Lenovo doesn't yet sell these cards yet, it's unlikely that this card is on their whitelist. Some people modify their BIOSes to recognize cards that Lenovo hasn't put on their list yet.  I believe you can find such moded BIOSes here: http://www.bios-mods.com/forum/Thread-Removed-whitelist-removal-Lenovo-ThinkPad-x220-v1-21 or alternatively maybe in the forums in http://www.mydigitallife.info/ There may be newer versions of the BIOS in the same forum, but I haven't checked in a while. I've been waiting for months for Lenovo to support the MC7750, or another LTE card like it.  I've been told by several sales people that "it's right around the corner".  Pretty much hogwash so far.  I haven't gone the step of ordering one of these card yet hoping that Lenovo will officially support it soon.  Please post back though if you do end up moding your bios.  I'm curious to know how well it works.  Also read up on taping pin 20.  Some people say it's necessary in addition to moding the bios. Good luck. 

9 more replies
Relevance 58.22%

[OS: Windows 10] Is there an application to use for sending/receiving SMS messages with the Sierra EM7455 Wireless WAN card? What I am looking for isn't one of those bulk sending applications that connects to some server ove Internet. What I want is to send and receive SMS messages just like the way I can do so on my phone. I am really hoping someone knows of such an app, because all googling efforts turned out to be useless.

More replies
Relevance 57.81%

I have seen reviews by many people on the W540/541 and they all said they were getting around 100 fps in WoW and even the guy in this video was able to play it on high-setitngs: http://www.youtube.com/watch?v=j0j045vg3W8 Don't get me wrong I use this device for mainly professional work, but every now and then I would like to be able to play a game on it or two. thanks!

Answer:Why does my Thinkpad W541 use Integrated graphics in WoW instead of the nVidia Quadro K1100m?

Hi PulloSagata,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issues with Graphic adapter on your ThinkPad W541.
 
Have you checked if the Display is set to Discrete Graphic in BIOS ? Config ? Display option.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

6 more replies
Relevance 57.81%

Lenovo, what is this? This never happened on my Asus computer so why is it happening on my 'premium' mobile workstation? Is there a fix that is being prepared for this, or is this falling on deaf ears? When the computer goes into a hibernating/sleep mode, it doesn't fully awake from sleep mode. The monitor is left in a black screen state, while other components of the computer are in a functioning state. In order to rectify the problem, a physical shutdown is required (and then physically booting the computer up again). Is there a planned fix for this? This device is only 3 days old. I can easily return it if this persists and this falls on deaf ears.

Answer:Lenovo Thinkpad W541 screen does not wake up from sleep mode

(+1) Same issue here ...

9 more replies
Relevance 57.81%

Guys,Im thinking of getting t420s, but the critical condition for me is to be able to plug in Sierra Wireless MC7710,I know that its not on the whitelist, but lets just assume that I can patch BIOS and actually make it work, will be possible technically to plug in Sierra Wireless MC7710 into t420s?Is there a slot for it? And are there enough antenna cords for it as well?I've seen some screens and it seems that Wi-Fi card is using 3 antenna cords and there are only 2 spare whereas MC7710 requires 3 antenna cords?Cords are seen here - http://www.notebookreview.com/shared/picture.asp?f=58673Could someone clarify please.Many thanks in advance !D

Answer:RE: Installing Sierra Wireless MC7710 into Lenovo thinkpad T420s

One of the three antenna connectors on the MC7710 is for the GPS antenna. This could mean that it could work fine with the two antennas that are available.

2 more replies
Relevance 57.81%

Good morning..
Buy a ThinkPad X270
 
Serial number: PC******
Type of machine model: 20HNCTR1WW
and I want to put the wwam card
 
I have a wwan card Sierra Wireless Airprime 4G LTE WWAN Module EM7455
 
Lenovo PN: SW10H24567
Header Code: S1NN
FRU PN: 00JT547
EC # 243581
 
and I want to know if I can use it on my laptop.
 
if it is not compatible. is so kind to tell me that wwan cards are compatible for my laptop
 
thank you very much...
 
Moderator note: serial number removed to prevent abuse.

More replies
Relevance 57.4%

So  the issue is the Synaptics Control Panel is displayed in a way that is too big vertically to see the entire window as per: The keyboard click-for-click instructions on reproducing this:1.  Start up from a Lenovo factory install of Windows 8.1 Professional x64 with all drivers updated to latest as provided by Lenovo, and Windows upgraded with latest updates (no drivers installed through Windows Updates).2.  Control Panel > Display and notice the defaults as per below:3.  Control Panel > Mouse > tab ThinkPad > button Advanced and notice the new window Synaptics Control Panel is proportional vertically as per below:4.  Control Panel > Display > click checkbox Let me choose one scaling level for all my displays > radio button Medium - 125% > click button Apply.5.  Sign out and sign in to Windows.6.  Control Panel > Mouse > tab ThinkPad > button Advanced and notice the new window Synaptics Control Panel is too big vertically to see the bottom of the window.What is noticed is when one changes the registry entry:HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\Controls\ClientHeightPxfrom 640 to 550, the Synaptics Control Panel looks acceptable vertically, and persists through reboots. However, this is correlated to an issue where any configurations made are all reverted automatically, after about ten seconds from clicking OK in the Synaptics Control Panel. Hence, this is not a WORKAROUND/solution. March ... Read more

More replies
Relevance 56.99%

It would seem to me in order to have a completely stable system on battery. I have to set System Cooling to Active instead of Passive, and I have to set Fan Performance to Maximum Performance. Otherwise, I get system lockups on battery under load. For example:I have a VMWare Virtual Machine running in the background shuffling around drive partitions from virtual drives to a say physical SD Card with a Netflix movie playing fullscreen in HD mode in foreground. Btw, I do have the big battery. I have notice this issue with battery mode for some time now. Once I tweaked the power profiles, everything seems to work fine. I have no complants, but I thought that this might help someone else if they have similar issues. According to a full run of Intel's Diagnostic Utlility, everything is within tolerances, and it did not detect any errors.

More replies