Computer Support Forum

W500: Samsung SSD Magician software crashing with exception code 'c0000005'

Question: W500: Samsung SSD Magician software crashing with exception code 'c0000005'

I recently installed a Samsung 840 Pro MZ-7PD512 SSD into my W500 (product Id = 4058CTO, win 7 64bit).The 840 Pro is working perfectly with generic firmware, I think, but every time I run Samsung Magician it crashes with 'c0000005' during its initialisation. The Samsung firmware is normally installed via Magician.I raised a case with Samsung who pointed me to a Site where I could download the firmware which has to be installed as a bootable ISO. I used both Nero Express and Magic ISO to create DVDs but, in each case, when booting my W500 with these DVDs the process ended with the message 'panic: mcb chain corrupted'.Originally I installed the SSD and restored a Win7 image backup to it. So, thinking that the Samsung supplied copy utility may do the trick, I re-installed my old HDD and purchased a USB-SATA cable and attempted to use the Samsung copy utility to populate the 840 Pro. I tried this a number of times and all ended with 'Program not responding' sometimes annoyingly after getting to 100%. So I put the 840 Pro back in and restored it from my Win 7 backup image. For both the Copy Utility and Magician I tried the version on the supplied CD and the latest version from Samsung's Web site.As I said, the 840 Pro is working perfectly but all my efforts to use the Samsung software have failed.I have done quite a bit of tolling the Net re this and have not found any answers - Magician appears to work fine for most people. Perhaps I should leave well enough alone as my W500 is working perfectly.

Relevance 100%
Preferred Solution: W500: Samsung SSD Magician software crashing with exception code 'c0000005'

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: W500: Samsung SSD Magician software crashing with exception code 'c0000005'

Have you tried using Acronis True Image (I use the free Western Digital version which works perfectly) to clone the old HDD onto the Samsung SSD?I have had no experience with the Magician software, but every cloning job I've done with Acronis has worked flawlessly.

4 more replies
Relevance 95.53%

Hello. I'm trying to set up a new vista system with SLI, dual NVidia GeForce 7900gs cards. However every time I try and run the provided installation CD for the driver, I encounter this cryptic error on installer autorun.
Problem Event Name: APPCRASH
Application Name: Setup.exe_XFX Graphic Card Installer
Application Version: 1.1.1.0
Application Timestamp: 430abc64
Fault Module Name: Setup.exe
Fault Module Version: 1.1.1.0
Fault Module Timestamp: 430abc64
Exception Code: c0000005
Exception Offset: 00003969
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 82fd
Additional Information 2: 2bbc847bfd10fc3862a53134778b0808
Additional Information 3: 5c73
Additional Information 4: 8c91eb5a0cded03572dd3abf4fe4e0d5
The autorun works on other CD's except for this one. Any way I can make this thing work? The cards work with the default Vista drivers, but I want to configure SLI and all the other goodies and I need the software I think.
 

Answer:Exception code c0000005

I'm not really sure what's up with that at all -- the exception just points to a resource conflict of some kind.

Why not go to the card vendor's site and download the latest drivers from there and run the setup off the hard drive?
 

3 more replies
Relevance 94.3%

I run Windows 7 Pro and I am constantly being kicked out of games. This also happens on XP. On XP I am dumped on the desktop without warning or error messages. On Win7 at least I get error messages. To try and remedy the problem I have replaced my video card, tested my ram individually, updated all drivers including the chipset and bios and got a new power source. This happens with most of the games I try to play including but not limited to:

Dungeon Defenders
Dark Age of Camelot
Elder Scrolls V: Skyrim
Heroes of Might and Magic V
Dead Island
Magicka
Overlord
Overlord II
The Witcher 2
League of Legends
World of Tanks



Problem signature:
Problem Event Name: APPCRASH
Application Name: game.dll
Application Version: 1.111.0.0
Application Timestamp: 4f1effe6
Fault Module Name: game.dll
Fault Module Version: 1.111.0.0
Fault Module Timestamp: 4f1effe6
Exception Code: c0000005
Exception Offset: 0038e910
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 257d
Additional Information 2: 257d8f504c598531c429b24cac277ae5
Additional Information 3: 0cad
Additional Information 4: 0cadf29471eab500e26712b1113c6d32

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Computer Specs:
Motherboard: ECS GF8200A (v1.0)
Ram: 4gb ... Read more

Answer:APPCRASH exception code c0000005

Nix131,

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

5 more replies
Relevance 93.07%

Hello and thanks for reading,

I have been having issues playing games with my PC. It does, however, seem to only happen with graphically intensive games. As far as my computer knowledge, I consider myself above average but definitely not an expert. I have read many threads and performed all of the suggested fixes to no avail. I finally decided to post my own thread. I have noticed that most, but not all, of my crashes have the c0000005 exception code. Sometimes I will just get CTD "(Program) has stopped working..."

I have:
Ran sfc /scannow
Ran disc scan
Ran Registry cleaner
Ran driver scanner
Updated all drivers (audio, video, Bios, etc)
Rolled back video drivers to older version
Ran Malware software
Ran Antivirus scan
Tried playing with all background programs closed
Tried playing with all services except microsoft ones turned off
Removed all browser plug-ins
Tried playing with Antivirus/firewall off

And heres the craziest thing, I got so fed up that I even completely reinstalled Windows on my HD, starting new and fresh. Installed my latest game (Guild Wars 2), was able to play a few hours but then...crash. This is starting to make me think its a Hardware issue, or Nvidia's drivers are simply no good.

On the hardware side, I have:
Visually inspected all circuits and connections
Inspected CPU pins
Ran Memtest 86+ on each stick individually, then again with all 4 sticks in overnight. There were no problems detected.

Interestingly enough, when I was doing the sti... Read more

Answer:CTD playing any game: Exception Code c0000005

I read the Blue Screen of Death (BSOD) Posting Instructions and have complied. Here is my folder generated by the SF diagnostic tool.

7 more replies
Relevance 93.07%

Windows Vista Ultimate 64edition

1.After fiddling with some probably virus infected files, lots of programs close with the c0000005 exception error. This is most likely caused by a virus I presume, but its affecting lots of program exes. I assume it is a hacked windows dll causing a buffer overrun, but i'm still very new to assembly and dont know how this would react. I'll post some example errors below.

2.Any program that requires access to the internet is not getting through : I noticed firefox would no longer open any addresses. If I typed in an address that was valid, nothing would happen. If I typed in something invalid, firefox returned a "xxx" could not be found. Any applications wishing access to the internet are not working, I assume my outgoing or incoming UDP has been blocked as well

I appreciate any help on the above problems.
Code:

"Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.0.2.16
Application Timestamp: 454630ba
Fault Module Name: StackHash_b470
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 09c60048
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b470
Additional Information 2: c45f1de3ab10dac7584240c9a563a1f3
Additional Information 3: 6ff0
Additional Information 4: 833e3c5c29a56db6dc095f4259e24e28
"

Code:

"Problem Event Name: A... Read more

More replies
Relevance 92.25%

Hi, I am new here but have been known about this place for ages and you all seem to be very helpfull. I will explain the problem I am having below, let me let you know that I am not new to computers and have been dealing with them since the late 90s and I am A+ certified.
Ok here we go, what I am experiencing are totaly random CTDs of any game I play, it has been happening In Win 7 and now with Win 8.1. All same kind of crash with same exception code.
Games have been Battlefield 4, Hitman Absolution,Left 4 Dead 2 and now Red Orchestra 2.
Here is what reliability monitors report has to say about the latest crash:





Source
rogame.exe
Summary
Stoppedworking
Date
5/9/201412:25 AM
Status
Reportsent
Description
FaultingApplication Path: C:\Program Files (x86)\Steam\steamapps\common\RedOrchestra 2\Binaries\Win32\ROGame.exe
Problemsignature
ProblemEvent Name: BEX
ApplicationName: rogame.exe
ApplicationVersion: 0.0.0.0
ApplicationTimestamp: 53691064
FaultModule Name: StackHash_61ec
FaultModule Version: 0.0.0.0
FaultModule Timestamp: 00000000
ExceptionOffset: PCH_A9_FROM_ntdll+0x0003D72C
ExceptionCode: c0000005
ExceptionData: 00000008
OSVersion: 6.3.9600.2.0.0.256.72
LocaleID: 1033
AdditionalInformation 1: 61ec
AdditionalInformation 2: 61eced9b1bd3ebe2d882f6adca392add
AdditionalInformation 3: 76ad
AdditionalInformation 4: 76adee95693230b287566eb5f76e50dc
Extrainformation about the problem
BucketID... Read more

Answer:Random CTDs in games, same exception code c0000005

Please couldyou post your dumpfiles according to these instructions here http://www.eightforums.com/bsod-crashes-debugging/10685-blue-screen-death-bsod-posting-instructions.html .
Please use option one and use Grab all.

28 more replies
Relevance 92.25%

Problem signature:
Problem Event Name: APPCRASH
Application Name: DKII.exe
Application Version: 0.0.0.0
Application Timestamp: 37643c7b
Fault Module Name: DKII.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 37643c7b
Exception Code: c0000005
Exception Offset: 00220e22
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: efc1
Additional Information 2: efc18393bcad5376d541fd6d19e6268e
Additional Information 3: 1753
Additional Information 4: 1753ad9a83c01c811ef7520d890fc3e6

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



I keep seeing this crash to desktop c0000005 code after the logo credits. After a clean install of WIN7 to resolve another problem i'm getting this error now. Lol I know for a fact it has nothing to do with my video card or drivers.

Games installed since Win7-reload that work:
METAL GEAR SOLID 2 SUBSTANCE
Minecraft
EDuke32/mapster32
Counterstrike:Source
Deadisland:Riptide

Answer:Non BSOD, APPCRASH:DKII.exe, Exception Code:c0000005

Does DKII.exe belong to Dungeon Keeper II? There's quite a few threads on other forums, suggesting the game isn't compatible with Windows 7.

4 more replies
Relevance 88.56%

Here is my issue: the PDFmaker addin dll crashes and I have to re-add it every time I click the Embed Video icon to insert a clip. :-(
Any suggestions as to how I can fix it?
Thanks!
joan

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: PDFMWord.dll
Fault Module Version: 9.0.0.0
Fault Module Timestamp: 4850c2cd
Exception Code: c0000005
Exception Offset: 000afa5d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

More replies
Relevance 86.92%

Alright so I just recently started using the Intel SSD Toolbox software for my 120g x25-m, and found it pretty simple and if the weekly trims help, that's great. I was wondering if there is an identical program I should consider using for the samsung 830, I know it came with a program titled Magician Software, which more or less from what I can dig up, does similar things. Does anyone have any experience with it? Is it good and worth using? Or is there something else floating around that would be better? The samsung 830 (256gb) is my main drive and OS.

Thanks~
 

Answer:Samsung 830 (Magician Software?)

I've used both and SSD Magician is roughly equivalent in features if not a little less polished than the Intel software. AFAIK there are no alternatives, this is written by Samsung themselves.
 

3 more replies
Relevance 85.69%

Hi all, Just had a quick question - I have two Samsung SSD 840 EVOs. One for my OS and one for my Flight Simulator X install. The SSD comes with the Samsung Magician software that offers a range of features. I was just wondering if anyone took advantage of these features to optimize their SSDs? I'm looking at the Perfomance Optimization, OS Optimization, Over Provisioning, and RAPID mode features. I wouldn't be totally honest if I said I knew what all those features did. Just wanted to see what others have done. Also, on a related-note: every time I boot my PC and log in, I get a message basically saying Samsung Magician needs Admin rights in order to run and I should relaunch the application with admin rights. For security, I run as a standard user and have a separate Administrator profile when needed. Is there any way to keep Samsung Magician from running on startup? I've read from numerous places that it is not required to startup with Windows, however, it is not listed in the msconfig.exe Startup tab? Thank you for your help. As always, it is greatly appreciated!

Answer:Samsung Magician software for SSDs?

Quote:





Originally Posted by GLaDOS


Hi all, Just had a quick question - I have two Samsung SSD 840 EVOs. One for my OS and one for my Flight Simulator X install. The SSD comes with the Samsung Magician software that offers a range of features. I was just wondering if anyone took advantage of these features to optimize their SSDs? I'm looking at the Perfomance Optimization, OS Optimization, Over Provisioning, and RAPID mode features. I wouldn't be totally honest if I said I knew what all those features did. Just wanted to see what others have done.




I have it installed on my laptop - bout all I really have it installed for is if there's any firmware updates, it'll notify me of them. Otherwise I've only used it to run a few benchmarks through it.


Quote:




Also, on a related-note: every time I boot my PC and log in, I get a message basically saying Samsung Magician needs Admin rights in order to run and I should relaunch the application with admin rights. For security, I run as a standard user and have a separate Administrator profile when needed. Is there any way to keep Samsung Magician from running on startup? I've read from numerous places that it is not required to startup with Windows, however, it is not listed in the msconfig.exe Startup tab? Thank you for your help. As always, it is greatly appreciated!




Check your Startup folder if there's a shortcut there:
C... Read more

3 more replies
Relevance 85.69%

There is a new version of Samsung Magician software, version 4.3, which I discovered when I ran the program today.

The new version has provision to enable "Rapid Mode" on Samsung 840 Pro series SSD's which I think was only previously available on the EVO series.

This may be of interest to those that are running 840 pro series SSD's.

Answer:New version of Samsung Magician software.

Actually I am running EVO's Ranger so I will try that when I get up tomorrow

2 more replies
Relevance 85.28%

Hi everyone.

I've been strugling with this error in many games for some time. I haven't been able to find a trigger for the faults. A game like The Witcher crashes after 2-3 minutes, Divinity Original Sin worked for 2 hours, but after reaching a certain point it crashes every 5 minutes, Football Manager works without problem unless I go on holiday in which case it crashes after 30 seconds.

I think everything works in fail safe mode, as I was able to play the witcher for approx 10 minutes without problems.

What I have tried:

Memtest86 - no errors
Tried three different video drivers
Reinstalled games
Reinstalled Windows
Probably more, that I can't remember from the top of my head .

The gfx is a AMD 7850 Tahiti LE, which normally is overclocked, but the error persist even when it is not.

Dump file from most recent Witcher crash


Code:
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(b7c.4a0): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=10571668 ecx=53e59799 edx=00ee5ed4 esi=10571620 edi=10571630
eip=7765df8c esp=01ccda8c ebp=01ccda98 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!NtGetContextThread+0xc:
7765df8c c20800 ret 8
0:000> !analyze -v
*******************************************************************************
* ... Read more

Answer:CTD, Lots of game crashing, ntdll.dll, code c0000005

Mistake post

2 more replies
Relevance 84.87%

I am getting "This program cannot be installed on Windows NT version 6.1 Service pack 5 or later." When I try to run the update for my Samsung 830 SSD. Is anyone else having this issue at all?

Answer:Samsung SSD Magician Software Version 3.2 error

same here.. i guess its not working for win8 yet..

2 more replies
Relevance 84.05%

I installed Samsung Magician along with my new 850 EVO, and it was going great until I decided to DeFrag my secondary HDD. It says this:



This is even after uninstalling Magician.

Please help! I really want to get this working.

More replies
Relevance 83.23%

Not sure why this happened, but got a BSOD when running the benchmark I've run several times before as I've tweaked my new build. Any insight that can be provided would be appreciated.

More replies
Relevance 82.41%

Since I have the Raid Setting in Bios I can't Load Samsung's Drive Magician  software due to the Intel RST driver is loaded once I go to ACHI Mode the Samsung drivers can be installed because the default windows drivers will be where intel chipset sata/pcie RST driver was
I searched and they said easy fix follow these instructions. So I Did
Right-click the Windows Start Menu. Choose Command Prompt (Admin).
If you don’t see Command Prompt listed, it’s because you have already been updated to a later version of Windows.  If so, use this method instead to get to the Command Prompt:
Click the Start Button and type cmd
Right-click the result and select Run as administrator
Type this command and press ENTER: bcdedit /set {current} safeboot minimal
If this command does not work for you, try bcdedit /set safeboot minimal

Restart the computer and enter BIOS Setup (the key to press varies between systems).
Change the SATA Operation mode to AHCI from either IDE or RAID (again, the language varies).
Save changes and exit Setup and Windows will automatically boot to Safe Mode.
Right-click the Windows Start Menu once more. Choose Command Prompt (Admin).
Type this command and press ENTER: bcdedit /deletevalue {current} safeboot
If you had to try the alternate command above, you will likely need to do so here also: bcdedit /deletevalue safeboot

Reboot once more and Windows will automatically start with AHCI drivers... Read more

Answer:xps 8920 install samsung 960 Pro M.2 ssd can't load magician software due to RAID setting

See this thread; en.community.dell.com/.../20011828. Apparently there is an updated BIOS that fixes the problem.

1 more replies
Relevance 75.85%

Hi, I bough a 250 GB Samsung SSD EVO 850.I got a Lenovo X201 computer.My SSD is not recognized by the MAGICIAN Samsung programso i cannot clone my HDD to my Samsung SSD. Please HELP me !!!

Answer:Samsung SSD 850 250GB not recognized by Lenovo X201 Samsung Magician Program

Hi, nocoin, and welcomeIs the SSD installed into the main bay of laptop or external USB box?Samsung Magician application is a tool not for cloning operation. Use Samsung Data Migration Software intead. It's a simple, free of charge, reduction of the Acronis True Image Home application.Then, after installing SSD into the laptop, use Magician app for disk management.Also, you might use another software for the cloning:Clonezilla, Macrium. As well Acronis ATIH full version (I'm not sure whether trial version supports entire drive cloning).

2 more replies
Relevance 75.03%

This is bugging the hell out of me and a search of this forum and Microsoft support hasnt helped.After about 5 website views (one after the other or together) I get the "Internet Explorer has to close" etc with the above exception error.A strange quirk is that I also lose the windows messenger, show related links and create mobile favourite option off the tool menu, and also cant access internet options from the same.Tried repairing, uninstalling, reinstalling, the reg tweak to reinstall completely, spybot to check for nasties, restoring to before the error etc etc and still have the same problem!Anybody any further ideas? Many thanks in advance!

Answer:IE6 crashing exception code 0xc0000005

^BUMP^

10 more replies
Relevance 74.62%

I have a Samsung SSD that I recently formatted and installed Windows 7 64 bit on. I tried to use Samsung Magician software but it tells me that "Magician cannot communicate with the below Samsung SSD. Please check with other compatible storage drivers and try again. 1. Samsung SSD 840 EVO (etc)"

Upon some investigation, it appears this is because the SSD is listed as SCSI in device manager. I was wondering if there were any way to fix this so that the Samsung Magician software can communicate with the SSD
 

Answer:Samsung SSD listed as SCSI; Samsung Magician not working

HI

What Motherboard make and model are you using and what controller do you have the SSD plugged into as if its the Marvell (JMicron ones can also cause this) controller then that maybe your issue as at times the Marvell controller will list in Windows a SATA drive as SCSI, pita!!

So if you can swap the SSD into a Intel controller then that should fix the issue, just make sure that the drive is listed in the BIOS and as 1st boot device.

Are you running in the BIOS RAID Mode and if so that could also be a source of the issue. Really need to be if not running RAID to be in ACHI mode in the BIOS.
 

2 more replies
Relevance 74.21%

Hi all,

I've recently encountered a weird issue with app crashing that I never encountered before.

The first is Media Player Classic Home Cinema (Kawaii Codec Pack). It never used to crash before, now sometimes upon opening a file with it, I get the following:

Code:
Faulting application name: mpc-hc.exe, version: 1.6.8.7153, time stamp: 0x518589d8
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000374
Fault offset: 0x000daa3c
Faulting process id: 0x11b0
Faulting application start time: 0x01ce578916d97a9b
Faulting application path: C:\Program Files (x86)\Kawaii Codec Pack\MPC-HC\mpc-hc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 560a9fe6-c37c-11e2-bebe-00248ca1b4ce
Faulting package full name:
Faulting package-relative application ID:
This happens 1/5-1/10 times I open a media file, then I have to reopen MPC and hope it doesn't happen again.

At first I thought this might be a software issue so I ignored that it suddenly began happening. Then randomly when I opened CoreTemp, which I use all the time without issue, I got the following


Code:
Faulting application name: Core Temp.exe, version: 1.0.0.0, time stamp: 0x5130cd0e
Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77
Exception code: 0xc0000005
Fault offset: 0x00000000000195e7
Faulting process id: 0x640
Faulting application start time: 0x01ce578d1972b399
Faulting application path: ... Read more

Answer:App crashing - 0xc0000374 and 0xc0000005 exception code

For some reason I cannot edit my post, so I apologize for the double post

I just wanted to add that I have tried a Clean Boot (disable all non-MS services and disable all startup items) and this made no difference.

19 more replies
Relevance 73.39%

Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it with a background, and save as jpg elsewhere. Then I delete the png used. and move the backgound (if I haven't used it before) to my backgrounds folder. doing this tedious one at a time movement will cause Explorer.exe to crash

the Event Viewer logs:


Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.18762, time stamp: 0x54dd89c7
Exception code: 0xc0000005
Fault offset: 0x0000000000186fa1
Faulting process id: 0x1060
Faulting application start time: 0x01d0c3a51fe54c6c
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53

Code:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: SHELL32.dll
P5: 6.1.7601.18762
P6: 54dd89c7
P7: c0000005
P8: 0000000000186fa1
P9:
P10:

Attached files:
C:\Users\Moltres Rider\AppData\Local\Temp\WERDE96.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Moltres Rider\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.... Read more

Answer:Explorer.exe random crashing: Exception Code 0xc0000005

You may give it a go: Troubleshooting Explorer.exe Crashing Issues

2 more replies
Relevance 73.39%

Hi guys, i'm using win 10 pro x64 on a samsung evo 850 120gb ssd. My samsung magician just can't recognize the OS, anyone knows how to fix? Thank you and sorry for my bad grammar!

Answer:SSD Samsung Evo 850 & Samsung Magician RAPID mode

Nope - Unless you really need a deep queue service, it's snake oil anyways. You can following an ongoing conversation here: Samsung Magician

15 more replies
Relevance 72.98%

I have been getting this message at startup and shutdown,followed by; pgmoniter caused an ivalid pagefault in module pgsdk.dll at 0177:100016b8?what is this how do i resolve this problem?running win 98;1100mhz hewlett-packard cp.

Answer:unhandled exception c0000005

Using Kazaa ?Have a look in Add/Remove Programs for pgmoniter and remove it or try using AdAware click here

2 more replies
Relevance 72.98%

I am running Windows XP Home edition and am trying to install an asthma software program which includes desktop and Palm applications. I have downloaded the file and when I double click to install the program I have the following happen:

Install Anywhere begins the extraction and at 99% I receive:
unhandled exception: c0000005
at address: 5006f974

I have sent a report to Microsoft and their analysis is that the problem is with my Norton Antivirus program which crashed during this installation. I have turned off the Norton Antivirus auto-enable, tried the installation again, and had the same results. I have emailed the support for the software developers but received no answer as yet. Any help would be greatly appreciated.
 

More replies
Relevance 72.98%

I have installed ez-mixer on my windows me pc.
When i try to start the program i get
Unhandled exception: c0000005
At Address: 00431530

Ez-mixer se has caused an error in EZ-MIXER SE.EXE
Ez-mixer will now close

please help to fix thanks
 

Answer:Unhandled Exception: c0000005

Welcome to TSG
Not sure if it applies in your case but read this article from MS :

http://support.microsoft.com/?kbid=811270
 

1 more replies
Relevance 72.16%

Hello all, I'm new to the forums here as I can normally troubleshoot and problems myself, but I've been having a hard time resolving this issue.

I've recently upgraded my motherboard, processor and RAM to an ASUS Z87-K, Intel i5-4670K, and Corsair XMS3 1x8GB, and ever since I have been experiencing what appear to be video card related crashes. I am using a Zotac Geforce GTX 560 AMP, and a Corsair 750w PSU and did not have issues before the upgrade. The computer will crash to desktop while playing high performance games, sometimes almost immediately, sometimes after an hour or two. This results in an event log message like this:


Code:
-
System


-
Provider

[ Name]
Application Error




-
EventID
1000

[ Qualifiers]
0





Level
2





Task
100





Keywords
0x80000000000000




-
TimeCreated

[ SystemTime]
2014-06-18T19:01:27.000000000Z





EventRecordID
5565





Channel
Application





Computer
HomeCore





Security

-
EventData

Shogun2.exe

1.1.0.0

507716b8

nvwgf2um.dll

9.18.13.3788

537a8e25

c0000005

00290d6e

18c0

01cf8b1863dbf93b

C:\Valve\Steam\steamapps\common\Total War SHOGUN 2\Shogun2.exe

C:\WINDOWS\SYSTEM32\nvwgf2um.dll

f2ba8cef-f71a-11e3-8286-40167eb0e1dd





Code:
-
System


-
Provider

[ Name]
Application Error




-
EventID
1000

[ Qualifiers]
0





Level
2





Task
10... Read more

Answer:BSOD and CTD, error 119 and 133 , exception c0000005

Hi Krieger & Welcome To The Forums ^_^,

I have analyzed your dump files (one of them is corrupt), below has been provided an analysis of your dump files for informational purposes :-

Code:
**************************Thu Jun 19 03:29:33.384 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for nvlddmkm.sys

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Probably caused by : nvlddmkm.sys ( nvlddmkm+cbb76 )

BugCheck 119, {1, af87d, af89c, ffffe001fede8010}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)

BUGCHECK_STR: 0x119

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: Shogun2.exe

FAILURE_BUCKET_ID: 0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_nvlddmkm+cbb76

MaxSpeed: 3400

CurrentSpeed: 3400

BIOS Version 1302

BIOS Release Date 05/29/2014

Manufacturer ASUS

Product Name All Series

??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Jun 18 02:02:04.650 2014 (UTC + 5:30)**************************
Probably caused by : GenuineIntel

BugCheck 124, {0, ffffe001b0ba9028, bf800000, 124}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)

BUGCHECK_STR: 0x124_GenuineIntel

PROCESS_NAME: Shogun2.exe

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE

MaxSpeed: 3400

CurrentSpeed: 3400

BIOS Version 1103

BIO... Read more

14 more replies
Relevance 72.16%

I thought this is a website for solving and sharing various win topics and problems not specificaly win 8. I am using vista so somebody please delete this and Im sorry for my mistake.

Answer:Crash - Exception: c0000005 playing GW2

Hi rubberduck & welcome to the forums ^_^,

I am extremely sorry for this much delay in responding to you. There are very few analysts for such problems and the ones over here are busy with life (I was busy for the whole week with university work <_< ).

Do you still require help with your problem? If yes, then kindly reply to this topic and I would be notified via email and shall respond within 48 hours.
-Pranav

2 more replies
Relevance 72.16%

I had my HP Pavilion DV4000 running as I always do, but this time when I cam up too it there was a black screen

TRAP C0000005 EXCEPTION

tr=FFFF cr0=00000000 cr2=00039000 cr3=00000060
gdt limit=03FF base=0003F000 idt limit=07FFF base=0003F400

cs:eip=0002:00000008 ss:esp=0030:005EBA8 errcode=0000
flags=1D687FFA NoCy Zr IntEnUp TrapEn
eax=00000000 ebx=00000510 ecx=0000000C edx=0000009F ds=0000 es=7FFA
edi=00051D68 esi=00057F8A ebp=00057F72 cr0=00000000 fs=0060 gs=0000

It will not boot at all, I get the hp invent screen with the options to
press esc to change boot order
press (F10)to enter setup; press F12 to boot from LAN

then the black screen with the above error. When I instsert my recovery disk it tries to boot but I get the same error except a blue screen

Please help
 

Answer:TRAP C0000005 Exception with Windows XP Pro

Well the problem was found .... Memory went bad .. removed one and it booted up slow but it booted UP .... so just wanted to make sure incase this happens to anyone !!!!
 

1 more replies
Relevance 71.34%

I recently built a pc for the first time and while it runs pretty well for the most part I have been having problems with random program crashes (including firefox, explorer.exe, games, etc) every once in a while. I initially thought it was probably a problem with the ram, and ran memtest for about 4 hours but it found no errors. I know that errors can still exist even if memtest doesn't find them, so I tried taking out a one gb stick (I have 2 gb installed) to see if the problems would persist. They did, so I switched to the other stick and still had problems so I ran memtest again with the one stick installed and got no errors again.

I just checked my Dr Watson log (which is now pretty huge) and found that all of the crashes have involved exception numbers 80000007 and c0000005 (almost all being c0000005). I know that that c0000005. If anyone has any idea what could be causing this error I would appreciate it.

Here is my setup:

Operating System: Windows XP Home (SP3)
Motherboard: Gigabyte GA-MA78GPM-DS2H
Onboard Video: ATI Radeon HD 3200
CPU: AMD Athlon X2 5000+ Black Edition overclocked to 3.0 GHz
Ram: 2 GB OCZ PC2-6400
PSU: Antec Earthwatts 500 W
HDDs: Hitachi Deskstar SATA 320 GB (OS), WD 300 GB IDE (Storage)
 

More replies
Relevance 71.34%

I posted my original message in the Office App board, but figured you all could probably provide a better solution/answer.

My original message is titled something like "Word Processing". Please check it for all details.

Basically, I just bought a new great laptop (2.4ghz, 512mb RAM, 40mb HD, etc). I installed MS Office 2000, and recently noticed that most of the aps are coming up with errors now for no reason. I get errors like (according to DrWatson logs):

App: C:\Program Files\Microsoft Office\Office\WINWORD.EXE (pid=160)
When: 12/11/2002 @ 19:46:22.091
Exception number: c0000005 (access violation)

Full error report for the above is in a TXT file at:

http://www.planetubh.com/core/permtemp/worderror002.txt

An image of the error I see as it "crashes" is:

http://www.planetubh.com/core/permtemp/worderror001.jpg

I have so far received this type of error in: MS Works, MS Word, MS Publisher, Wordpad, and some MS Photo viewer.

Any help to solve the problem is GREATLY appreciated. I will note however that the following MS Office 2000 apps have yet to have problems: Frontpage 2000, MS Excel, MS Access, MS Outlook, and MS Powerpoint.

Thanks in advance for you help!
Andrew
 

Answer:Exception number: c0000005 (access violation)

I am also getting the same error message in Publisher. One file is ok but the new file I worked on today is stuffed. I can not open it at all and lost all my work.

Before anyone asks, I saved regularly but can not open the files at ALL.

Please help me someone as I can't remember what I wrote in my hour of inspiration for my new company marketing plan!

Kylie (no relation to Minogue)
 

1 more replies
Relevance 71.34%

Hey everybody (and TorrentG, I saw a bunch of threads like this that you replied to...).

So, as you can tell, I'm getting a SYSTEM_SERVICE_EXCEPTION 0x3B c0000005 BSOD.

I have a custom build, with Win7 x64 Enterprise (from technet). Install at this point is less than a year old. I installed SP1 when it was publicly available, but I had the same BSOD before and after SP1.

The BSOD blames atikmdag.sys. I've got two video cards... primary card is GTX 470, secondary is ATI 5450. The BSOD didn't start (IIRC) until I installed the secondary card in order to support a 3rd monitor at times. The HDMI port died on the card once so it's already been exchanged a couple months ago, by MSI. So I'm hesitant to blame the card *again*, but I suppose it's a possibility.

I have tried:
- uninstalling Catalyst (CCC), figuring it was the cause.
- uninstalled Avira AV using Revo Uninstaller
- installed MSE
- updating Realtek (LAN + Sound) drivers and any other drivers that I found to be the least bit out of date, although I'm sure I missed something
- updating BIOS to latest revision

I'm wondering if this is something to do with the motherboard... I believe I ran across a couple places online where people had this problem with the exact same motherboard. At least one case wasn't solved until swapping out with a different video card. But I like having support for potentially 4 monitors... I guess long term I should get something not quite as bottom of the line as a 5450.

OK, so what di... Read more

Answer:System Service Exception 0x3B c0000005

Hi, shoitz, and welcome to the forum. I looked at your three most recent dumps and, indeed, they are all bugcheck 3B; usual causes are System service, Device driver, graphics driver, ?memory. All three sumps blame your video driver, atikmdag.sys, and indicate memory corruption.

There are other drivers than can conflict with your video subsystem. I suggest you start with those potential conflicts before we do anything with the video card and drivers. Out of date drivers can and do cause conflicts, memory corruption and BSOD's. I find the following outdated drivers loaded on your system, Some are quite obsolete. Update the following drivers. If there are no updates, uninstall the software or devices these drivers are associated with.





Quote:
athrxu6 athrxu6.sys Wed Jul 04 22:58:34 2007 - Atheros; written for ZyDAS ZD1211 802.11 b+g Wireless LAN - Atheros AR5007UG Wireless Network Adapter. Atheros Communications

emBDA64.sys Fri Aug 03 22:01:35 2007 - USB 28xx OEM Filter (TV Card) ATI chipset. Driver

emOEM64.sys Fri Aug 03 22:01:09 2007 - USB 28xx OEM Filter (TV Card) ATI chipset. Driver

NCREMOTEPCI.SYS Mon Sep 11 16:47:50 2006 - Technisat digital satellite driver. TechniSat Digital: Downloads.


How to find drivers -




Quote:
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the ... Read more

9 more replies
Relevance 70.52%

I get above error; I've updated the intel rapid storage driver and asmedia sata controller driver.
My motherboard is an asus z97 deluxe. Help is appreciated; thx !

Answer:Samsung Magician / Samsung SSD 840 series

Verify whether you have the latest release of the Magician software installed. It should be 4.9.7 If it isn't, download the latest version from the Samsung web site.

1 more replies
Relevance 70.52%

I get above error; I've updated the intel rapid storage driver and asmedia sata controller driver.
My motherboard is an asus z97 deluxe. Help is appreciated; thx !

More replies
Relevance 69.29%

Here's how to fix that problem , it's really easy:
uninstall the game
delete the "rockstar games" folder
reinstall
delete the files in the "movies" folder
run vice city
press some random keys (try clicking, pressing enter etc...)

You should see the "loading" screen
left-click anywhere you want

now u can play with vice sorry if it wont work..it worked on my pc though
 

More replies
Relevance 69.29%

Samsung has released a new version of Magician.
All features work in Windows 10.
TRIM is turned off so that Windows can perform that task.

Answer:Samsung Magician 4.95

been out about a week or so

0 more replies
Relevance 69.29%

Blazing fast using Samsung 840 pro.

Answer:Samsung Magician 4.9 is available

Old old news. See:

Samsung Magician 4.9 Released AND

Solved Samsung Magician - Page 31 - Windows 10 Forums (starting around post # 306)

3 more replies
Relevance 69.29%

Blazing fast using Samsung 840 pro.

Answer:Samsung Magician 4.9 is available

Old old news. See:

Samsung Magician 4.9 Released AND

Solved Samsung Magician - Page 31 - Windows 10 Forums (starting around post # 306)

1 more replies
Relevance 69.29%

Now that Samsung's Magician software is finally available for Windows 10, I have my SSD running with Rapid Mode again.

I notice that the application has created a start up entry "Samsung Rapid Mode Notification Utility". This places an icon in the right corner of the Taskbar. Is this a necessary start up utility for Rapid Mode to work?

Answer:Samsung Magician 4.8

GregH said:

Now that Samsung's Magician software is finally available for Windows 10, I have my SSD running with Rapid Mode again.

I notice that the application has created a start up entry "Samsung Rapid Mode Notification Utility". This places an icon in the right corner of the Taskbar. Is this a necessary start up utility for Rapid Mode to work?



Don't have that entry you write of. Nothing on the right corner of the taskbar either. Rapid Mode is enabled and there's quite a substantial increase in performance!

7 more replies
Relevance 69.29%
Question: Samsung Magician

Note: After going without RAPID for months now, I haven't noticed any difference in my day to day computing that RAPID is not there. Since RTM I have done a clean install and let Windows configure Windows for the SSD, and seen absolutely no difference. Of course I only buy Samsung Pro's Ya'lls truly Cliff



One thing I hope is, Samsung gets their head out of there butts and start to make Magician Windows 10 compatible. I get a huge boost using RAPID mode, can even make a PCIe SSD weep.

From my Windows 8.1 desktop just done this morning:
For users:

For Geeks:

One can see my 840Pro 256GB is blazing with RAPID turned on.

Plus I prefer to use their own Performance Optimization tool instead of Windows Defragment and Optimize Drives.

Every build I've tried to install it on causes a either a BSOD or it refuses to boot at all. When upgraded from Windows 7 it won't BSOD but is unstable and Magician crashes taking RAPID with it.

Plus I need Magician to update the disk's firmware(the last firmware update is what put it over the top, and this disk is a couple of years old has had many images and different OS installations:

Answer:Samsung Magician

I wouldn't use some of the system performance tweaks on magician until it says it supports Windows 10.

more replies
Relevance 69.29%

Samsung has released a new version of Magician.
All features work in Windows 10.
TRIM is turned off so that Windows can perform that task.

Answer:Samsung Magician 4.95

been out about a week or so

1 more replies
Relevance 69.29%

i just tried ver 5.1 and noticed trim is enabled ,but still says drive is not supported i have the factory m.2 drives anyone know if some changes have come about re trim?

Answer:p70 and samsung magician

I am running two M.2 960 pro drives in a RAID config on my P51 - the Samsung magician did not recognize my array. I am currently using HWinfo64 and all info is available.

5 more replies
Relevance 69.29%
Question: Samsung Magician

Samsung Magician Version 5.0.0

? Magician Software Installation Guide
***Important information, please read the pdf***
   Information

Samsung has updated their SSD Support Site.
The old link( Samsung V-NAND SSD ) doesn't bring you directly to the downloads any more, but to the new SSD Support Homepage.

To go directly to the downloads for your particular consumer Samsung SSD, go to this link: Consumer SSD | Download | Samsung V-NAND SSD

Also for all SSD tools: Tool & Software | Download | Samsung V-NAND SSD


Original Rant During the Technical Preview




Note: After going without RAPID for months now, I haven't noticed any difference in my day to day computing that RAPID is not there. Since RTM I have done a clean install and let Windows configure Windows for the SSD, and seen absolutely no difference. Of course I only buy Samsung Pro's Ya'lls truly Cliff



One thing I hope is, Samsung gets their head out of there butts and start to make Magician Windows 10 compatible. I get a huge boost using RAPID mode, can even make a PCIe SSD weep.

From my Windows 8.1 desktop just done this morning:
For users:

For Geeks:

One can see my 840Pro 256GB is blazing with RAPID turned on.

Plus I prefer to use their own Performance Optimization tool instead of Windows Defragment and Optimize Drives.

Every build I've tried to install it on causes a either a BSOD or it refuses to boot at all. When upgraded from Windows 7 it won't ... Read more

Answer:Samsung Magician

I wouldn't use some of the system performance tweaks on magician until it says it supports Windows 10.

more replies
Relevance 68.47%

Their servers have a metered connection.
Tool & Software | Download | Samsung V-NAND SSD

New Features
New Samsung Magician features a number of improvements over version 4.9.7
? Completely redesigned and more intuitive user interface
? New Models support : Samsung SSD 960 PRO, 960 EVO
? System Compatibility guide
? SSD model specific feature installation system : only required feature components are
installed and updated

Systems: Windows 7/8/10

The following Samsung SSDs are supported:*
Samsung SSD 960 PRO(M.2)
Samsung SSD 960 EVO(M.2)
Samsung SSD 950 PRO(M.2)
Samsung SSD 850 PRO
Samsung SSD 850 EVO
(2.5?, mSATA, M.2)
Samsung SSD 840 PRO
Samsung SSD 840 EVO(2.5?, mSATA)
Samsung SSD 840 Series
Samsung SSD 830 Series
Samsung SSD 750 EVO
Samsung SSD 470 Series
(*Some features may not be supported for all models.)

Rapid Mode is disabled to install. Last time they did this RM wouldn't enable.
Update at your own risk.

More replies
Relevance 68.47%

I left 50GB of my 500GB Samsung EVO 840 SSD at the end of the memory just for over provisioning. But it seems that they are not seen because they are allocated after my Fedora install.

Any idea on how to work with this?

More replies
Relevance 68.47%

Samsung Magician 4.9 Released






New in Version 4.9

- Magician version 4.9 features a number of improvementsover version 4.8:

- New model support: Samsung 750 EVO SSD





Samsung download links:

Samsung 4.9 software

Installation Guide

Alternate MajorGeeks link:

Samsung SSD Magician 4.9

Answer:Samsung Magician 4.9 Released

Originally Posted by IownAmoneyPit


Samsung Magician 4.9 Released



Samsung download links:

Samsung 4.9 software

Installation Guide

Alternate MajorGeeks link:

Samsung SSD Magician 4.9



This is OLD news, version 4.9 was released about 2 weeks ago....or more.

5 more replies
Relevance 68.47%

Samsung has updated their SSD tweaking software.
Samsung SSD software page
Download
User Manual
New in Version 4.7

Magician version 4.7 features a number of improvements over version 4.6:New model support: 850 PRO 2TB, 850 EVO 2TBAdvanced Performance Optimization support for 840 EVO mSATANew firmware is required to use Advanced Performance OptimizationMinor bug fixes

Source

Answer:Samsung Magician 4.7 Released

Download limit exceeded. What a joke.

37 more replies
Relevance 68.47%

I did not like Samsung Magician 5.0 so I uninstalled it completely and installed Magician 4.9.7
I like this older version, more "options", easy to work with.
On one page they asked if I want OVER PROVISIONING, I chose "Set OP", it created a 47.69 GB "unallocated" partition.
It is not formatted. Should I format it or just leave it alone ??

Answer:Samsung Magician 4.9.7 Over Provisioning

Leave it alone.

9 more replies
Relevance 68.47%

if you did a clean install of the latest windows 10 version Samsung magician will shot ahci disabled
but if you just updated it will be ok

I just want to khnow for people for did a clean install does magician still show ahci disabled
or they fixed it ?

Answer:does samsung magician still not working ?

I did a clean install of Windows 10 Pro x64 and Samsung Magician (4.9.7) works normally with AHCI showing enabled.

4 more replies
Relevance 68.47%

if you did a clean install of the latest windows 10 version Samsung magician will shot ahci disabled
but if you just updated it will be ok

I just want to khnow for people for did a clean install does magician still show ahci disabled
or they fixed it ?

More replies
Relevance 68.47%

Samsung Magician 4.9 Released






New in Version 4.9

- Magician version 4.9 features a number of improvementsover version 4.8:

- New model support: Samsung 750 EVO SSD





Samsung download links:

Samsung 4.9 software

Installation Guide

Alternate MajorGeeks link:

Samsung SSD Magician 4.9

Answer:Samsung Magician 4.9 Released

IownAmoneyPit said:

Samsung Magician 4.9 Released



Samsung download links:

Samsung 4.9 software

Installation Guide

Alternate MajorGeeks link:

Samsung SSD Magician 4.9



This is OLD news, version 4.9 was released about 2 weeks ago....or more.

5 more replies
Relevance 68.47%

Samsung Magician 4.9 Released






Quote:
New in Version 4.9

- Magician version 4.9 features a number of improvementsover version 4.8:

- New model support: Samsung 750 EVO SSD




Samsung download links:

Samsung 4.9 software

Installation Guide

Alternate MajorGeeks link:

Samsung SSD Magician 4.9

More replies
Relevance 68.47%

Their servers have a metered connection.
Tool & Software | Download | Samsung V-NAND SSD

New Features
New Samsung Magician features a number of improvements over version 4.9.7
? Completely redesigned and more intuitive user interface
? New Models support : Samsung SSD 960 PRO, 960 EVO
? System Compatibility guide
? SSD model specific feature installation system : only required feature components are
installed and updated

Systems: Windows 7/8/10

The following Samsung SSDs are supported:*
Samsung SSD 960 PRO(M.2)
Samsung SSD 960 EVO(M.2)
Samsung SSD 950 PRO(M.2)
Samsung SSD 850 PRO
Samsung SSD 850 EVO
(2.5?, mSATA, M.2)
Samsung SSD 840 PRO
Samsung SSD 840 EVO(2.5?, mSATA)
Samsung SSD 840 Series
Samsung SSD 830 Series
Samsung SSD 750 EVO
Samsung SSD 470 Series
(*Some features may not be supported for all models.)

Rapid Mode is disabled to install. Last time they did this RM wouldn't enable.
Update at your own risk.

Answer:Samsung Magician 5.0.0.790 released

they probably disabled rapid mode due to massive complaints. sorry but if the drive has to steal ram to increase it's speeds something is majorly wrong.

34 more replies
Relevance 68.47%

I have ordered a Samsung 840 EVO SSD and will be installing it in a few days. While looking at the manuals on Samsung's support page, I was reading the procedures for using the Magician software. After the system requirements, which my system is well over the minimums, there is a section on Driver Support. In this section, the table says that AMD chipsets are not supported.

What does this mean? I have an ASUS mobo with an AMD FX990 chipset running an FX-4300 CPU. What will not work - the Magician software, the 840 EVO SSD, or what??? I've seen plenty of reviews of this SSD and never seen any reference to not being compatible with an AMD system.

Thanks for any clarification on this.

Answer:Samsung Magician driver

I've not heard this before but you should be fine. I have a 840 running in my 990fxa/8350 no problems. I installed the magician software without issue. I have used the software and I had trouble with the auto firmware update, that's the only AMD compatibility issue I know of. Very minor technicality.

9 more replies
Relevance 68.47%

Samsung Magician 4.9 Released






New in Version 4.9

- Magician version 4.9 features a number of improvementsover version 4.8:

- New model support: Samsung 750 EVO SSD



Samsung download links:

Samsung 4.9 software

Installation Guide

Alternate MajorGeeks link:

Samsung SSD Magician 4.9

Answer:Samsung Magician 4.9 Released

why whenver a new version of samsung magician comes out does it never notify me even when I check inside the program?

I had magician 4.8 and 4.7 and they both never updated .. I had to manually go to the website and download them and update them..

others have this issue too?

2 more replies
Relevance 68.47%

I saw this on Microsoft web site, using a hack tool to enable to Raid Mode button, click it on, reboot and voila you have Rapid Mode turned on! My C: drive had this change before/after:

Sequential Read: 562 -> 4975
Random Read 95687 -> 151673
Sequential Write 532 -> 4078
Random Write 85422 -> 68517

I am running Windows 10 Pro, Samsung 850 Pro 1 TB, Samsung Magician 4.7

Here is the hack: all it does is in the running process enable the Rapid Mode that is disabled. It makes no change to executable or any other files.

1) Download and install the latest version of ProcessHacker2 - Overview - Process Hacker
2) Open Samsung Magician and navigate to the Rapid Mode tab
3) Run ProcessHacker2 as Administrator then find and select the Samsung Magician.exe process in ProcessHacker2, right click and select Miscellaneous -> Windows
4) Search for the item listed with Samsung Magician as the text
5) Drill down and expand MDIClient
6) Find the first item SCort_ChildFrame that is not grayed out and expand it as well as it's SCort_SAT_View item
7) Right click on the Button with the text Enable and select Enabled
8) Click the Enable button in Samsung Magician!

link to the original post and thanks to the poster Steve Framstad, on page 4 in my browser (shows some screen shots there):
Samsung Magician software doesnt recognize Windows 10, wont - Microsoft Community

Answer:Another Fix that works with Samsung Magician 4.7

Already covered here - Samsung Magician see post # 49.

3 more replies
Relevance 68.47%

Is tere any utility like Samsung Magician for T440s built in Samsung SSD? I've read somewhere that Lenovo builds T440s with Samsung 840 however I am not 100% sure. Tried installing Magician but unfortunatelly many features are not available. Thanks.

More replies
Relevance 68.47%

1) Does Samsung Magician always need to be running to benefit from its OS optimizations/tweaks?

2) Also, what about RAPID Mode? does it also rely on Samsung Magician to work properly?

3) Is there a way to keep Samsung Magician running on startup, but not get a UAC prompt? All my other programs start with no UAC prompt so why does it need to prompt me everytime it starts?

Answer:Does Samsung Magician always need to be running?

I've only looked at the OS optimization feature. It seems to be just a front end for setting Registry values. Once the Registry values are set, Magician running or not has no effect. Depending on the Registry setting, you may have to log off or restart for it to kick in.

The UAC is probably because programs that require running as Administrator can't be run immediately at startup withput triggering UAC. There are ways around it such as creating a scheduled task. But since it doesn't need to be running for the tweaks it may be moot.

5 more replies
Relevance 68.47%

I installed Samsung Magician to see if my SSD firmware was up to date. It is.
It's telling me that my OS is currently optimized for use with a HDD.

Answer:Let Samsung Magician optimize SSD?

I have Samsung 850 EVO but I don't use their optimization as my PC is used for my recording studio and I have it manually optimized for recording. I tried it and one thing it did was change my "Power Plan" to something I didn't want. I had to manually reset it.

If not doing anything specifically that the Magician would interfere with, I say use it.

1 more replies
Relevance 68.47%

When I did the new clean install of Windows 10 on my XPS 9530, after applying the Samsung Magician software 4.6, i noticed that I could not enable RAPID mode because the software was unable to determine my OS Version.  I did some poking around and found this Microsoft forum posting about having the similar problem with Windows 10 Preview version.
Even though Windows 10 is out and legit, it doesn't look like Samsung is ready to release an update to its software that will fix this problem.  The posting has instructions but if you rather save time reading
[Back out Samsung Magician 4.6 if you already installed it before proceeding]
1.  Install Samsung Magician 4.4 from this link (the link is from Samsung) and reboot.  IGNORE any upgrade notification you get until you have completed the next step!
2.  Enable RAPID Mode on the drive you want and reboot.  Make sure that RAPID mode is working with a speed test, you will know when its working
3.  Now perform an inplace upgrade to the software.  For me, it only updated the software to 4.5 however I have the EVO 1tb drive installed so I wanted to get the lastest, 4.6.  So I did a series of 2 upgrades.   
I now have 4.6 running with RAPID Mode enabled.  The kicker is, IF I should require backing out of RAPID mode, I will be unable to reenable with the current version of 4.6.  I would have to downgrade and start these steps all over again.  However in the enti... Read more

Answer:Samsung Magician vs Windows 10

Hi, here is a solution. I did it and it works with magician 4.6

9 more replies
Relevance 68.47%

Hey, I got my Y2P this week,(i7,8GB and 512 SSD).   When i start samsung magician, i unable to find Samsung SSD:,    The Y2P does have newest bios installed, and i have updated other drivers. any suggestions ? 

Answer:Yoga 2 Pro, Samsung Magician

Anyone?

2 more replies
Relevance 67.65%

SAMSUNG MAGICIAN just released version 5.0

Answer:SAMSUNG MAGICIAN version 5.0 just released

Samsung released that version (5.0) back in late November 2016.
Why you think it was just released?

8 more replies
Relevance 67.65%

I'm trying to get everything right this time. I have been doing a clean install of windows 8.1. So far so good thanks to your help. Now I've got all the motherboard, Sound card, Video Card, Asrock, drivers installed from disk and updated. I've gone through the windows update. All cool. Made a restore point, and Now just installed Eset Smart Security 7. Now I see that I haven't installed Samsung Digital Magician that came with the SSD 840 EVO. Should I install this now before I go any further? I know that I installed it on my first complete install in April, but of course I screwed up with a refresh a few days ago, then finally I just did a clean install last night of Windows 8.1. My next step was to Install Acronis and slowly adding all my software to get me going again.

Answer:Samsung Digital Magician for 840 EVO when to install?

It's not required but sort of nice to have. Install it at any time.

I installed it when I first added my Samsung SDD 840 EVO 250GB then uninstalled it once everything was running good. I reinstalled it again a few weeks back to check something and decided to leave it installed. Just ran it now and it updated to ver 4.4.No need to allow it to auto-start though. Just delete the link in your Startup folder once it's installed.

4 more replies
Relevance 67.65%

Can anyone please tell me how do I turn the defrag and optimize back on?

I need some help.
I am running Win 8 Pro.
My set up has 2 x 650 GB WD Black hard drives and a Samsung 840 (non pro) for the boot drive.

I have run the latest Samsung Magician, however the BIG problem is that it has stopped the windows 8 Defrag program.

I reinstalled Win 8 and all was OK, (now for the bit about me being thick -- ) I thought I would try the old version of Samsung Magician, and Bu**er me if has not only done the same thing again, turned off defrag and optimize, I am just unable to open defrag in order to defrag my WD drives.

I do not really want to reinstall Windows 8 again unless I have to, so I am keeping my fingers crossed that someone knows how to switch defrag bag on again.

Thanks in advance
Syd

Answer:HELP - Samsung Magician has stopped defrag

Hi there
Don't DEFRAG an SSD --just THINK for a minute --what does defrag attempt to do. It basically tries to re-arrange the files so the bits of it are all next to each other rather than spread all over the disk.

This is 100% irrelevant in SSD's since there are NO moving parts so access time in spinning the disk to read all the bits of the file into storage is NOT an issue with an SSD.

In fact these days it's rarely if ever necessary to defrag a spinner either --just back it up (image it) with something like Acronis and restore it again. Unless you are deliberately doing a sector by sector dump and restore the disk will be "re-arranged" automatically by the restore program.

Cheers
jimbo

3 more replies
Relevance 67.65%

I have a Samsung 840 SSD installed in my W520.  When I try to install the Samsung Magician 4.0 firmware manager, I get the following error box: "INSTLALATION CANNOT CONTINUE: Windows Management Instrumentation service is disabled.  Please enable and try again" But when I go to Windows services, the service is running.  I get the same error running as Administrator.  Any ideas?

Answer:Cannot install Samsung Magician 4.0 for SSD on W520

The Performance counters have become corrupted. Try the following to fix the issue:
 

Run Command Prompt as Administrator
Type lodctr /r  to rebuild the performance counters

9 more replies
Relevance 67.65%

I recently installed a Samsung 840 EVO 500GB SSD. I checked first off and TRIM is on. However, when I run the Magician it tells me that my OS(7 x64) doesn't support TRIM. Is it telling me that it doesn't now because Samsung is in charge? Any ideas? Thank you.

Answer:Samsung Magician and TRIM message

See this page for instructions on checking if TRIM is enabled in Windows 7 (use the fsutil method):

Verify That TRIM Is Enabled In Windows 7 | gHacks Technology News

About Samsung "Magician", it purposely interferes with sleep and should NEVER be left running. It's easy to miss, hidden in the notification area as it will be when you close the program. (That's why the default should be "always show" for new icons.) I wrote about the BSOD it caused me here, which was the first BSOD I've seen in several years:

It was a strange day - BSOD, Samsung Magician, Intel RST, hybrid sleep... - [H]ard|Forum

After you finish with it, visit the system tray and close it through its icon. It does not install drivers or leave any services running, so it's safe to use as long as you remember to close it for real. Here are a couple of supporting messages about Magician and sleep, both occurring in threads where people discuss BSODs and attribute it to "Magician":

[SOLVED] ntoskrnl.exe - Tech Support Forum
Samsung SSD Magician - Overclockers UK Forums

Now if you take the Samsung claims about sleep seriously, I'd recommend secure-erasing the drive and exchanging it for something else.

The only reason I have to run Magician is to use its optimizer function, which does a manual TRIM, which I find necessary to do immediately after encrypting a system drive with TrueCrypt. While TrueCrypt doesn't block TRIM on partitions within the scope of system encryption... Read more

3 more replies
Relevance 67.65%

Hello,

Running W10 pro on a desktop PC with two Samsung SSD EVO850 drives. Samsung Magician is installed and Over Provisioning is set on both SSD's. I have also set the OS Optimisation options and Rapid mode on the boot drive in Magician.

If I use CCleaner to disable Magician in the start up programs list, will I lose these apparent benefits, or can I safely disable Magician in Start Up programs?

Theory - I will seldom if ever use Magician after making these settings so it is merely wasting resources if it is just loading every time I start the PC for the heck of it.

Thanks in advance.

Answer:Samsung Magician - Start up option

You'll be ok. It will just disable the system try icon from loading at startup. You will then just need to go to all apps menu if you need to open it, to do anything.

1 more replies
Relevance 67.65%

I just upgraded Magician to v4.3.
It's the first time I've looked at the program in many months. I made some choices when I first installed the SSD, but I'm wondering about some of these now.

Program: Do you allow Magician to run at startup? Reasons?

Over Provisioning: Do you enable this? Why?

Rapid Mode: Do you enable this? Why?

Firmware Update: Do you bother doing a full backup before updating the firmware?

Thanks for any instruction or opinions.

Answer:Questions for Samsung Magician users

I'm glad you asked those question.
I can't give you answers but I do have a Samsung ssd coming and that information should be handy to all Samsung ssd users.

9 more replies
Relevance 67.65%

Hello,

Running W10 pro on a desktop PC with two Samsung SSD EVO850 drives. Samsung Magician is installed and Over Provisioning is set on both SSD's. I have also set the OS Optimisation options and Rapid mode on the boot drive in Magician.

If I use CCleaner to disable Magician in the start up programs list, will I lose these apparent benefits, or can I safely disable Magician in Start Up programs?

Theory - I will seldom if ever use Magician after making these settings so it is merely wasting resources if it is just loading every time I start the PC for the heck of it.

Thanks in advance.

Answer:Samsung Magician - Start up option

You'll be ok. It will just disable the system try icon from loading at startup. You will then just need to go to all apps menu if you need to open it, to do anything.

3 more replies
Relevance 66.83%

downloaded samsung magician and installed it. it started up and apparently i need some sort of digitally signed driver now?

"program compatibility assistant"

"samsung magician application resource
samsung india software operations

windows blocked installation of a digitally unsigned driver. uninstall the program that uses the driver, and control releasers website to get a signed version of the driver"

Answer:samsung magician need digitally signed driver

You don't need Magician for the drive to work just fine. You may not get all the advanced features, but the drive will be plenty fast.

1 more replies
Relevance 66.83%

Samsung Magician can't recognize the SATA 3 and AHCI mode. When I checked the Event Viewer I got an error saying that "Magician SATA Reader fail". How to fix this? Is it because of drivers or hardware problem? Specs below.

Intel Core i7 6800K
Corsair H110i GT
Asus ROG Strix X99 Gaming
Corsair Vengeance LPX 16GB (4x4GB) 3200MHz CMK16GX4M4C3200C16
Samsung 850 EVO 500GB
Seagate Barracuda 3TB
Sapphire Radeon R9 270X
NZXT H440
EVGA SuperNOVA P2 850W

More replies
Relevance 66.83%

For several months, I have had Samsung Magician 4.97 installed on my P70's Windows 7 and Windows 10  boot drives -- both are original Lenovo-suppled and installed 512 GB Samsung NVMe drives.  This utility offered limited functionality, simply recognizing the drives and allowing them to be benchmarked, tested and described but nothing else.  No ability to update firmware, adjust caching or over-provision the drives.  Moreover, Lenovo has previously not responded to my posted queries regarding how to update the firmware on these units, as they are out of sync -- one of the devices has a much older rev. level than the other and I dare not try to set-up a RAID array under these conditions. I was hoping the newly released Ver. 5.00 of Magician would remedy this.  However, circumstances have become worse, as the utility does not even "see" the two NVMe drives. Does anyone else have experience with 5.00 or a potential fix to the firmware update issue?  Any insights or opinions would be appreciated.  





______________________________________________P70, Xeon 1505 CPU, 64 GB ECC RAM 2 x PCIe NVMe 512 GB Drives, 1 TB HDD, DVD-RW, 4 K Display, NVIDIA Quadro M4000W700 model 2757-CTO (8 GB RAM, Crucial MX-100 SSD + Hitachi TravelStar 1 TB 7200 RPM Drives, Bluray R/W, NVIDIA Quadro FX3700M, WUXGA); Windows 7 Ultimate SP-1, W700 Mini-Dock

More replies
Relevance 66.83%

friends I'm installing a fresh samsung 840 120gb. i thought i could put the ssd on sata 1 [not zero] and get firmware via magician on my windows 8 lab mule. no dice. apparently magician ONLY wants to see the ssd on sata zero. it can pull up the drive, but none of the controls work.
soooo... I'm thinking I'm going to have to go with the drive 'as is' to install 7 on a notebook, then as first order of business go pickup the firmware update and execute it.

will this result in sub-par arrangement? best I can tell the fw update is non-destructive.
is there another way?

Answer:samsung ssd: will firmware update harm anything? magician no use.

friends i have a new samsung 840 to replace a failing drive in a hp notebook.
i wanted to update the samsung firmware first, then do the install of windows 7 x64 but using the samsung so-called Magician, trying the drive on sata 1 [instead of 0] it still cannot properly register the drive. all I get is the SMART info - everything else is neutered. illogical... how does samsung want to update firmware? AFTER the os is installed?
a little guidance would sure be appreciated.

8 more replies
Relevance 66.83%

downloaded samsung magician and installed it. it started up and apparently i need some sort of digitally signed driver now?

"program compatibility assistant"

"samsung magician application resource
samsung india software operations

windows blocked installation of a digitally unsigned driver. uninstall the program that uses the driver, and control releasers website to get a signed version of the driver"

Answer:samsung magician need digitally signed driver

You don't need Magician for the drive to work just fine. You may not get all the advanced features, but the drive will be plenty fast.

9 more replies
Relevance 66.83%

Just wanted to post a PSA warning for Firmware Updates through Magician, some are breaking SSD Drives, its been going on for at least a month with no resolution from Samsung yet except to RMA broken Drives which now stutter and Pause during use , apparently the Firmware can't be downgraded from my reading but I have not tried it personally ....

so DO NOT install the latest Firmware offered by Magician, especially on the latest 960 Evo or Pro Drives , without Checking the Samsung Forums 1st ..... they are having to RMA Drives currently broken by the latest 3B7Qxxxx Firmwares....
these firmware's are only available though Magician not from the Download site currently.

I don't personally have anymore Information for you , those "in the know" please add anything you can on the Matter, thx.

Memory & Storage - Samsung Community

More replies
Relevance 66.83%

I had 91gb. free on 840 120gb. model but, after messing with the magician software and updating the firmware, I now have 79gb. free and I have no backups on the drive I keep an image backup on an external usb drive. Any help with this problem would sure be appreciated.

Answer:lost disc space while using samsung magician?

Entered trim cmd. and got it back!

6 more replies
Relevance 66.83%

So I installed my new SSD, set up all my programs and files, and was having some trouble with discovering an ACHI drivers (which apparently cannot be achieved on my dell latitude model IDE ATA/ATAPI driver missing?)

Anyway after installing the Samsung Magician software to help optimize the SSD, it said that a firmware update was available, so upon updating I was rewarded with a BSOD after restarting. I became angry and did a system restore with my image disk and started over. This time in the samsung magician it said the firmware was already up to date so I didn;t think anything of it until today another BSOD. If I have to do another reinstall I will take my own life, so I hope someone can help me here.


Attachment 311734

Answer:BSOD After Samsung magician (840 pro SSD) Firmware update

Do you use the DW1520 Wireless-N WLAN Half-mini card?
If so then it looks like the driver for it is the problem.

Do you have a spare HDD that you can use because I think the driver for it is incompatible with SSDs. I will need to double check.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, fffff80002ea4ec9}

Probably caused by : tcpip.sys ( tcpip!IppValidatePaths+71 )

Code:
fffff880`04a8f000 fffff880`04f12000 bcmwl664 (deferred)
Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
Image name: bcmwl664.sys
Timestamp: Fri Jan 07 08:05:56 2011 (4D26C964)
CheckSum: 0048C1C3
ImageSize: 00483000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
It doesn't mention compatibility with SSDs. I will keep looking. Here's the website anyway.

Driver Details | Dell US

2 more replies
Relevance 66.83%

I installed the Magician. I did NOT get the Advanced tab on the Performance Optimization. Not sure what's up with that. Can't be bothered during the week, will look into it this weekend.

Samsung Magician 4.6 and 840 EVO EXT0DB6Q Firmware Review - Finally Fixed

Samsung Magician 4.6 and 840 EVO EXT0DB6Q Firmware Review - Finally Fixed | Firmware Update and Samsung SSD Magician 4.6 Added Features

New Samsung SSD 840 EVO Read Performance Fix Coming Later This Month

New Samsung SSD 840 EVO Read Performance Fix Coming Later This Month

A Guy

Answer:Samsung Magician 4.6, 840 EVO Read Performance Fix Coming Later...

I don't have the Advanced tab on my Magician either.

My version is Product Version 4.5.1.0 & the File Version is 4.5.1.65. So far I have not received an update but it may come through soon.
I found the product Version by Right Clicking on the Magician short cut on my Desk Top & select Open File Location which should show the Samsung Magician Application, Right Click on that & select Properties then select the Details Tab & it will show the Version.

2 more replies
Relevance 66.01%

Getting h/w encryption on my laptop has been a bit of a nightmare, but I thought I had it working.... Here is what I did:

Installed M.2 Samsung 850 evo driveInstalled samsung magician, and set Encryption to Ready to Enable.Removed existing HDDRan samsung secure erase from DVD.Installed Win10Installed Samsung Magician (It said Encryption enabled, finally!)Turned on Bitlocker. It did not prompt me for how much of the drive to encrypt, which (I was told) means that it is using hardware encryption of the drive.Added the HDD back.Updated all my drivers to latest versions for my laptop (Asus GL552VW), including Intel RST drivers (14.x)

After doing all that I just noticed that BitLocker is turned off on my C: drive (the m.2 drive)! I looked in Magician and it still says Encryption is enabled. So I went into Bitlocker to turn it on again for the drive. But now it is prompting me to encrypt used space, or whole disk, which means it isn't using h/w encryption.

What am I doing wrong here? Do I need to enable Secure Boot in BIOS? I have read that the Intel RST drivers can cause problems, but I thought that was only with older versions? Is IRST still an problem?

Edit: When I look in the Disk Management took, I see the C: partition of Disk 1 says: NTFS(Bitlocker Encrypted)., But in Bitlocker Drive Encryption tool it says it is off. Manage-BDE -status c: says that there is no encryption. Really confused now.

Answer:Bitlocker turned itself off, Samsung Magician Says Encryption enabled

There are a list of requirements for hardware based encryption here - doesn't look like secure boot is required: How to Enable BitLocker Hardware Encryption with SSDs Helge Klein




For data drives:
The drive must be in an uninitialized state.
The drive must be in a security inactive state.

If the drive is used as a startup drive the following apply additionally:
The computer must always boot natively from UEFI.
The computer must have the Compatibility Support Module (CSM) disabled in UEFI.
The computer must be UEFI 2.3.1 based and have the EFI_STORAGE_SECURITY_COMMAND_PROTOCOL defined.



I only use bitlocker with software based encryption though so can't add to what they say I'm afraid but some of the comments look interesting.

6 more replies
Relevance 66.01%

I have an SSD with the Samsung Magician 4.9.5 software. I am a Windows Insider on the Fast Ring so you all know how often we get updates. Recently I opened this software to check that it was set up correctly, in the past there were things that would change on an update.
When I opened it up under the new build 14267 I saw this:

If you notice the Health Status is blank. Furthermore the state of "Smart" showed this:

This shows there are problems with the drive. I ran CrystalDisk and a few other programs and found out the drive was OK.

I then decided to rebuild the computer and go back to the last ".iso" build 10586 1511 (111215). I reinstalled Samsung Magician 4.9.5. and these were the results:
After the rebuild I haven't changed this to "Get Insider Builds" through windows update. I wanted to post this and see if others ran into this before I start the update process. I am going to try and narrow it down to the upgrade that broke this software.

Answer:Samsung Magician 4.9.5 - Not Working Win10 build 12467

This is why I don't use Insider on my main desktop but test it in vmware instead.

You could try uninstalling Magician, run ccleaner, then install 4.9 and then 4.9.5 over it. Magician is working fine for me in Stable Windows 10.

20 more replies
Relevance 66.01%

Getting h/w encryption on my laptop has been a bit of a nightmare, but I thought I had it working.... Here is what I did:

Installed M.2 Samsung 850 evo driveInstalled samsung magician, and set Encryption to Ready to Enable.Removed existing HDDRan samsung secure erase from DVD.Installed Win10Installed Samsung Magician (It said Encryption enabled, finally!)Turned on Bitlocker. It did not prompt me for how much of the drive to encrypt, which (I was told) means that it is using hardware encryption of the drive.Added the HDD back.Updated all my drivers to latest versions for my laptop (Asus GL552VW), including Intel RST drivers (14.x)

After doing all that I just noticed that BitLocker is turned off on my C: drive (the m.2 drive)! I looked in Magician and it still says Encryption is enabled. So I went into Bitlocker to turn it on again for the drive. But now it is prompting me to encrypt used space, or whole disk, which means it isn't using h/w encryption.

What am I doing wrong here? Do I need to enable Secure Boot in BIOS? I have read that the Intel RST drivers can cause problems, but I thought that was only with older versions? Is IRST still an problem?

Edit: When I look in the Disk Management took, I see the C: partition of Disk 1 says: NTFS(Bitlocker Encrypted)., But in Bitlocker Drive Encryption tool it says it is off. Manage-BDE -status c: says that there is no encryption. Really confused now.

Answer:Bitlocker turned itself off, Samsung Magician Says Encryption enabled

There are a list of requirements for hardware based encryption here - doesn't look like secure boot is required: How to Enable BitLocker Hardware Encryption with SSDs Helge Klein




For data drives:
The drive must be in an uninitialized state.
The drive must be in a security inactive state.

If the drive is used as a startup drive the following apply additionally:
The computer must always boot natively from UEFI.
The computer must have the Compatibility Support Module (CSM) disabled in UEFI.
The computer must be UEFI 2.3.1 based and have the EFI_STORAGE_SECURITY_COMMAND_PROTOCOL defined.



I only use bitlocker with software based encryption though so can't add to what they say I'm afraid but some of the comments look interesting.

5 more replies
Relevance 66.01%

I have an SSD with the Samsung Magician 4.9.5 software. I am a Windows Insider on the Fast Ring so you all know how often we get updates. Recently I opened this software to check that it was set up correctly, in the past there were things that would change on an update.
When I opened it up under the new build 14267 I saw this:

If you notice the Health Status is blank. Furthermore the state of "Smart" showed this:

This shows there are problems with the drive. I ran CrystalDisk and a few other programs and found out the drive was OK.

I then decided to rebuild the computer and go back to the last ".iso" build 10586 1511 (111215). I reinstalled Samsung Magician 4.9.5. and these were the results:
After the rebuild I haven't changed this to "Get Insider Builds" through windows update. I wanted to post this and see if others ran into this before I start the update process. I am going to try and narrow it down to the upgrade that broke this software.

Answer:Samsung Magician 4.9.5 - Not Working Win10 build 12467

This is why I don't use Insider on my main desktop but test it in vmware instead.

You could try uninstalling Magician, run ccleaner, then install 4.9 and then 4.9.5 over it. Magician is working fine for me in Stable Windows 10.

1 more replies
Relevance 65.6%

Hi all,
I have a lovely Dell Precision T7600 that is still quite the beast. It's got a Samsung EVO 850 as the main OS drive. It boots up fine as I currently have cleared my RAID configuration and I will perhaps redo that at some point (it's not critical). Anyway, I want to run Samsung's Magician software but it can't see the drive...
Anyone else have this experience or these difficulties?

Answer:Dell Precision T7600 upgraded with Samsung EVO 850 SSD - Magician can't see drive

I have a PC with a Samsung EVO 850 (1 TB) and a Samsung EVO 840 (500 GB) and the Magician finds them without problems.  Actually, the Magician finds all the drives, SSD and conventional hard drive.
However, other than to check the "health" of the drives and firmware version, I don't find anything else useful.  There was a discussion about the Magician on the tenforums.com and that was the general consensus there.
However, the drive should be detected.  Are you using the latest Magician Version?  5.0.0
Two suggestions, run as "Administrator" (even if you are the Administrator) and if that doesn't work, uninstall the Magician program, RESTART THE PC, then reinstall it.

1 more replies
Relevance 64.78%

Widespread bug FYI - https://forums.whirlpool.net.au/foru....cfm?t=2556634 - see UPDATE paragraph at bottom!
Just after I updated my Asus laptop from Windows 10 1511 to Windows 10 1607 (1 year anniversary update) a virus was detected by Windows Defender, so I immediately shut down and performed a reformat via Windows-10-install USB stick, as I was going to reformat anyway. I wish I noted down now what it detected because i've had an issue since.
Samsung Magician v4.9.7 now reports 'AHCI mode disabled/deactivated' and 'unable to detect SATA' (I use a Samsung 850 PRO SSD). After much testing, I found what makes it report this is when in my Asus laptop UEFI BIOS I have 'secure boot' enabled. When secure boot in BIOS is disabled, AHCI mode and SATA detect reports working normally again.
Screenshots:
Error - AHCI disabled/deactivated and SATA not detected/EUFI BIOS secure boot enabled - Imgur: The most awesome images on the Internet
No error - AHCI enabled and SATA detected/UEFI BIOS secure boot disabled - Imgur: The most awesome images on the Internet
Samsung driver not digitally signed error that began at same time - Imgur: The most awesome images on the Internet
I've tried many MBR fixes via command line via repair your computer when booting from Windows install USB but it seems after much reading that my UEFI laptop uses something different and I can't modify it?
I have secure boot enabled whenever the laptop might be online so it would have been enabled when the vir... Read more

Answer:Widespread AHCI issues in Samsung Magician since Win10 1-year update

I'm running the anniversary update with a Samsung 850 Pro and Magician 4.9.7, and I haven't had any issues whatsoever.

22 more replies
Relevance 64.78%

Widespread bug FYI - https://forums.whirlpool.net.au/foru....cfm?t=2556634 - see UPDATE paragraph at bottom!
Just after I updated my Asus laptop from Windows 10 1511 to Windows 10 1607 (1 year anniversary update) a virus was detected by Windows Defender, so I immediately shut down and performed a reformat via Windows-10-install USB stick, as I was going to reformat anyway. I wish I noted down now what it detected because i've had an issue since.
Samsung Magician v4.9.7 now reports 'AHCI mode disabled/deactivated' and 'unable to detect SATA' (I use a Samsung 850 PRO SSD). After much testing, I found what makes it report this is when in my Asus laptop UEFI BIOS I have 'secure boot' enabled. When secure boot in BIOS is disabled, AHCI mode and SATA detect reports working normally again.
Screenshots:
Error - AHCI disabled/deactivated and SATA not detected/EUFI BIOS secure boot enabled - Imgur: The most awesome images on the Internet
No error - AHCI enabled and SATA detected/UEFI BIOS secure boot disabled - Imgur: The most awesome images on the Internet
I've tried many MBR fixes via command line via repair your computer when booting from Windows install USB but it seems after much reading that my UEFI laptop uses something different and I can't modify it?
I have secure boot enabled whenever the laptop might be online so it would have been enabled when the virus alert popped up, so in theory the boot sector should have been protected?
So i'm not sure if I might have an i... Read more

More replies
Relevance 64.78%

windows 10 version 1607
after clean install ?
Samsung magician 4.9.7

Answer:does samsung magician show ahci disabled with signed driver error on

Does on mine, even though speccy etc all show it being on, must be a magician error.

14 more replies
Relevance 64.78%

Widespread bug FYI - https://forums.whirlpool.net.au/foru....cfm?t=2556634 - see UPDATE paragraph at bottom!
Just after I updated my Asus laptop from Windows 10 1511 to Windows 10 1607 (1 year anniversary update) a virus was detected by Windows Defender, so I immediately shut down and performed a reformat via Windows-10-install USB stick, as I was going to reformat anyway. I wish I noted down now what it detected because i've had an issue since.
Samsung Magician v4.9.7 now reports 'AHCI mode disabled/deactivated' and 'unable to detect SATA' (I use a Samsung 850 PRO SSD). After much testing, I found what makes it report this is when in my Asus laptop UEFI BIOS I have 'secure boot' enabled. When secure boot in BIOS is disabled, AHCI mode and SATA detect reports working normally again.
Screenshots:
Error - AHCI disabled/deactivated and SATA not detected/EUFI BIOS secure boot enabled - Imgur: The most awesome images on the Internet
No error - AHCI enabled and SATA detected/UEFI BIOS secure boot disabled - Imgur: The most awesome images on the Internet
Samsung driver not digitally signed error that began at same time - Imgur: The most awesome images on the Internet
I've tried many MBR fixes via command line via repair your computer when booting from Windows install USB but it seems after much reading that my UEFI laptop uses something different and I can't modify it?
I have secure boot enabled whenever the laptop might be online so it would have been enabled when the vir... Read more

Answer:Widespread AHCI issues in Samsung Magician since Win10 1-year update

I'm running the anniversary update with a Samsung 850 Pro and Magician 4.9.7, and I haven't had any issues whatsoever.

13 more replies
Relevance 64.78%

windows 10 version 1607
after clean install ?
Samsung magician 4.9.7

More replies
Relevance 64.37%

I know this sub-forum is normally used for BSOD issues, but I'm not sure if this issue fits in the other sub-forums any better than this one.

For at least a month now, various programs have been crashing with error code c0000005, and I'm not sure how to fix the issue.

I've already run Memtest86 a few times, and I received no errors from the tests I ran.

I've uploaded the latest minidump crash from a program called MusicBee (I no longer have the other minidumps), along with the rest of the files produced from DM Log Collector Tool (Attachment 91458).

Answer:Error code c0000005 - Not a BSOD

Code:
FAILURE_IMAGE_NAME: bassmix.dll


Code:
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/MusicBee.exe/3.0.5995.40050/574dff1e/bassmix.dll/2.4.7.2/503e0148/c0000005/000040d7.htm?Retriage=1


Code:
Browse full module list
start end module name
10500000 1050b000 bassmix T (no symbols)
Loaded symbol image file: bassmix.dll
Image path: D:\Program Files (x86)\MusicBee\bassmix.dll
Image name: bassmix.dll
Browse all global symbols functions data
Timestamp: Wed Aug 29 17:17:20 2012 (503E0148)
CheckSum: 00000000
ImageSize: 0000B000
File version: 2.4.7.2
Product version: 2.4.0.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

According to the crash dump, the appcrash under study is caused by bassmix.dll; used in various software associated with music playing/conversion; MusicBee and RadioBoss are two most common programs who use that dll.

It is also seen that the timestamp of bassmix.dll is much older than the windows 10. So it may be assumed that the dll file may not work perfectly with windows 10; though it seems that MusicBee is having a contemporary version there, if not the latest.

Based on the above, you may uninstall MusicBee and use any other similar program (inbuilt Groove is a very nice one).

But,... Read more

47 more replies
Relevance 64.37%

Hi - it's been covered a million times, but once more with feeling, please!
Our Toshiba laptop is running Vista SP1, and the ParishSoft app is getting an appcrash. The app has been uninstalled, the old registry entries cleaned out, then reinstalled, but I get the same error. How do I repair, please? I see something called Regcure getting hits in Google, is that a safe way to repair the issue? Thanks, jo
Problem Event Name: APPCRASH
Application Name: psFamilyDir.exe
Application Version: 3.6.0.26
Application Timestamp: 499f0ef0
Fault Module Name: MSVBVM60.DLL
Fault Module Version: 6.0.97.97
Fault Module Timestamp:4549bd5e
Exception Code: c0000005
Exception Offset: 0005d209
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: c120
Additional Information 2: 682e9484c34e7b2ae7ee5bed9d54a4b9
Additional Information 3: eeed
Additional Information 4: 949fd6b0f6db1e4165ac0e64c74be8db

Answer:Vista APPCRASH except. code c0000005

We don't recommend the use of registry cleaners here. There's a pinned topic at the top of this forum that explains why.

The error occurs while msvbvm60.dll is accessing memory improperly.
Does the application crash and go away - or does it stay running and not doing anything?

If the latter, right click on the psFamilyDir.exe process in Task Manager...Processes tab and select "Create dump file". This will generate a dump file that we can analyze. It'll be pretty big, so open up a free account at http://www.box.net, share it, then post a link to it here (so we can download and analyze it). This is only good if the psFamilyDir.exe process remains after the crash.

If not, then I'd suggest uninstalling all of the Microsoft .NET stuff in Control Panel...Programs...Uninstall a program. Then visit Windows Update and reinstall it (it'll likely be under Optional Updates).

If you have any problems with this, post back and we'll see what else we can do.

8 more replies
Relevance 64.37%

I know this sub-forum is normally used for BSOD issues, but I'm not sure if this issue fits in the other sub-forums any better than this one.

For at least a month now, various programs have been crashing with error code c0000005, and I'm not sure how to fix the issue.

I've already run Memtest86 a few times, and I received no errors from the tests I ran.

I've uploaded the latest minidump crash from a program called MusicBee (I no longer have the other minidumps), along with the rest of the files produced from DM Log Collector Tool (HOME-Fri_07_22_2016__12235_99.zip).

More replies
Relevance 64.37%

I have recently upgraded my computer which resulted in the need to do a fresh install of windows. I put on Win 7 Home Prem 64 with all the updates and hot fixes as well as all updated drivers (to my knowledge) for the mobo, gpu, etc.. I am running a Sabertooth 990FX, AMD FX8150, Liquid cooled, dual GTX680 gpus (2gb ea), 16gb (4 sticks) of Corsair (I believe) 1333 DDR3 ram. I have gone into the BIOS to set clock speeds to default or auto. I have not attempted to overclock at all.

Answer:BSOD C0000005 While gaming and Crashing while idle

It might help if your system time was USA, according to your profile, system is showing Europe.

Roy

2 more replies