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trackpoint not working

Question: trackpoint not working

Hello. I have a w520 and a problem. Sometimes trackpoint is not working, and sometimes after reboot it begin working again. But after time it cancel working totally. I change a keyboard to a new and trackpoint works for about two weeks and now it not works again (. I have traing reboot a laptop, but it did not help ( To exclude a software problem I load new windows from a DVD, but trackpoint continies not to work... For all time touchpad and keyboard and mouse works fine. Trackpoint for all time have enable in BIOS. Trackpoint keys are not working also. May be anybody have an idea what problem with touchpad I have? Thank you. Stas.

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Preferred Solution: trackpoint not working

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it only does this sometimes which is why it's so annoying :/ So, I boot up & start using my laptop, trackpoint scroll (middle button) is working fine but then it just stops working after 5mins or 1/2hr it hasn't actually done this in over a month but today it did it & a reboot did not fix it   I've had 2 Lenovo Tablet PCs before this one & none of them ever did this   

Answer:Trackpoint Scroll stops working after it has been working after bootup, intermitant

I know this is old post but...This sounds like a driver issue or a hardware issue. First verify your type of trackpad than download and reinstall the trackpoint software from Lenovo from here Drivers see if that helps. If this does not help this might be a hardware wear issue this laptops are 6 years old. I have one myself but I use Linux on mine.

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I just purchased an E430 and the "period" key was loose.  Upon receiving and replacing the new keyboard, the trackpoint and left/right clickers now do not work.  I've downloaded the latest UltraNAV driver and that did not work.  I've tried to access my Bios at startup but the F1 key does nothing when my system is booting up.  I know my F1 key works fine, as it enables my mute and Google chrome help when I use it normally.  Any suggestions?  I don't think it's user issue from the new install as every other key on the keyboard works just fine.  Thanks!

Answer:TrackPoint Not Working!!!!

Regarding the trackpoint looks like a hardware issue.Regarding the BIOS access it not shutting down Windows but RESTARTING it.Cheers.





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For a while now, I have wondered why the virtual buttons shown in the utility http://imgur.com/Lljj1Z7 don?t function as advertised. According to the utility, I should get a left click if I depress the left are of the touchpad, a middle click if I push on the bumps, and a right click if I depress the right half of the touchpad. In my experience, I get a left click regardless of where I depress the touchpad. The only exception is when I depress the bumps in the top middle of the touchpad?when I do that, the mouse enters some weird scrolly mode where I scan scroll stuff with the trackpoint. It definitely does not emit a middle click. But, more importantly, I cannot figure out how to get trackpoint mode to emit a right click. How do I get trackpoint classic mode to work? Is there a way to downgrade the drive or use a non-lenovo branded driver to get it to behave properly? Right now, I?m relying on an external mouse just to middle click and right click. I?m using Windows 10 b10240 and, as in the post?s title, my trackpoint driver is the latest listed on Lenovo?s support site (which I think WU actually installed for me)?19.0.12.61. Why don?t the virtual buttons work and are there any other workarounds that don?t involve using a mode other than Trackpoint Classic?













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Answer:T540p unable to right-click with virtual buttons in trackpoint or trackpoint classic mode 19.0.12.61

Seems to have partially fixed iteslf since Windows Update (WU) installed 19.0.16. Now the right half of my touchpad performs a right click when in TrackPad Classic mode. However, the supposed ?middle click? zone still does a weird scrolly mode instead of sending a middle click. Guess I still have to use an external mouse to accomplish a middle click when using Classic TrackPoint mode, but at least the situtaion is better than when I couldn?t right click with this mode.

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anyone know the best software for my T21's trackpoint i cant seem to get the bottom button to act as a scroll wheel type thing pls help 





T42 - T21 - Tecra 8200 all xp

Answer:trackpoint scrolling on T21 not working

If you need to reinstall the Trackpoint driver for your unit, here is the link below: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4KMUYL Download and save this file to the desktop and the open the folder and run the setup.exe file You might also need the Trackpoint Accessibility Driver, which can be found here: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4Z9QVD See if installing these two drivers will help you. If the drivers are installed correctly and you are still having problems with the trackpoint scrolling, it could possibly be a mechancial issue and the part would need replacement. Let me know if this helps you any. Mark





 Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

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Neither Touchpad/TrackPoint are working on my R60. I was using it fine about 2 hours ago. Then I drove home when it was in sleep mode, and since it hasn't worked. I have tried to install the latest drivers from System Update under the blue button and also from Lenovo and still didn't work. When I go to check and make sure they are enabled all I get is this:UltraNav has been disabled in BIOS.So when I go to BIOS, it says that it is automatic. There are only 2 options for them. Automatic and Disabled. So what the heck is going on here?Thanks,Mac

Answer:Touchpad/TrackPoint NOT Working R60

Welcome to the forum! Try reverting BIOS to default settings (F9 once you enter it and F10 to save and exit) to see whether that changes anything. Good luck and let us know.

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HiI bought an E520-1143 which was slightly water damaged, keyboard/trackpoint was not working and cable for touchpad+fingerprint reader was ruined from corrosion.  So i replaced the keyboard w/trackpoint and keyboard works now, but trackpoint doesn't. The cable for trackpad has not arrived yet so its unconnected. Currently running Windows 10, is there any way to figure out is this software or hardware related problem or does it require trackpad to be connected for trackpoint to work? Motherboard itself has no visible damage from water around three connectors under keyboard (Keyboard, Trakpoint & touchpad/fingerprint). There is nothing about touchpad or trackpoint listed in BIOS settings under Keyboard/Mouse. What i have done sofar was i installed "Synaptics UltraNav driver for Windows 8.1 (32-bit, 64-bit), 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad" Version 16.2.19.14 - - - And this did not fix the problem Is there a specific Windows 10 driver available?

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z61t both the trackpoint and ultranav mouse pointer hung and stopped working.Both the Bios and the Thinkpad Config show status as Automatic for both Trackpoint and Touchpad, but when the Ultranav Wizard is started, an error message says "Trackpoint is disabled from Bios.  Please enable it from Bios or Thinkpad configuration utility".Have tried updating the driver (7/14/09) and resetting the Bios to defaults with no change.Battery failed yesterday, and the Bios flash does not allow updating without a charged battery. Could the problems be related somehow?External USB mouse does work.Where do I go from here?Thanks in advance for the help

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Hi - can anyone help?T60 with XPThe red TrackPoint & buttons work when first booting up and entering the Windows password. After CSS Authentication fails, the TrackPoint & buttons no longer work but the TouchPad & buttons work.Why would this happen, please?Is it software or hardware?Thank you in advance,John

Answer:T60 TrackPoint and buttons not working

go into your control panel, under mouse is your trackpoint option available.

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hello,my touchpad and my trackpoint does not work I opened my thinkpad edge 15 and I saw that the flat cable was very damaging is it AC or other chause and where can I find this flat cable?thank fireoc

Answer:my touchpad and trackpoint is not working

up

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Hi  I just got my new T440 today. After the automatic installation of win 7 the trackpoint did not work. Then i looked in the  control panal -> mouse -> thinkPad and saw that both the trackpoint touchpad were enabled. In order to fix the problem I downloaded the latest ultranav driver -> uninstalled the old version -> rebooted -> installed the new version - > rebooted, but it still does not work. As far as I can see all the functionality (the different gesture commands) of the touchpad is working so I guess the ultranav driver is correctly installed.  Does any one have and idea what could be the problem? Thanks in advance!

Answer:Trackpoint not working on t440

Just updated the bios with no luck. I also checked that the trackpoint is enabled in the bios.

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I love my new lenovo E520But it comes to my attention that my trackPoint wont work. Before I go on, I must say that I am a computer technician and I am **bleep** good at what I do. You know something is wrong when I'm posting my problems here hoping that someone will help me out. A little about my  machine with the upgrades I have made: I5 @ 2.3GHz8gb HyperX memory60gb SSDWin 7 PRODrivers from windows update and the regulars from the lenovo support page (including ultraNav) So I go to the mouse settings in Control Panel and I click the UltraNav section and the who trackPoint section is grayed out. I put the taskbar icon and all the trackPoint is grayed out there too. I Have a second machine that is exactly the same as this with the same specs and it all works.Only difference is that since this is MY computer, I disabled the bluetooth radio, the wimax radio and the wan radio because a.)they take battery, b.)I am hyper sensative to the bluetooth radio. other than that, all the bios settings are the same. Uninstalled the hardware for the mouse, uninstalled synaptics and ultranav and finally the device itself, restarted windows with the generic ps2 mouse driver. still no. installed ultranav again. still no. the three buttons below the stick don't work at all either. Next on my list of attempts is this system update utillity from lenovo and then finally minixp to see if i even have functionallity from it and to make sure it's not a hardware ... Read more

Answer:TrackPoint on E520 Not working

hey teale,while you try all of those, just ensure that the UltraNav driver is at 15.3.16.1 .At the same time, maybe placing the unit in Diagnostic Mode via msconfig.





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I had a user complain of their mouse being frozen. At first I thought it was crashed but the keyboard is still working fine. With an external mouse connected the mouse would move on the screen.   Is there a key combo that will disable both devices? I'm wondering if this was pressed. If I uninstall the drivers and software then the Touchpad and Touchpad only worked, when I reinstalled the drivers both of them again failed to move the mouse.  It is acting as if they have been disabled.  When I open the mouse properties in the controll panel and go to the UltraNav tab this is what I get 













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Answer:X1 touch pad & trackpoint not working

these is no key combo that i have tried that can disable them. Is these device disabled under System Property in System (under control panel?)

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Hi all, I have an E540 and Windows 8 (I also have Linux and the problem doesn't happen there, its just in Windows 8). I can use tap to click when I navigate with the trackpad. However, as soon as I start using the trackpoint, I can no longer tap to click. When I go back to using the trackpad, tap to click starts working again. I've tried fiddling with the settings in control panel, but haven't found anything to change it yet (tap to click is checked there)  

Answer:Tap to click not working when using trackpoint

Hi Gibba,
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing the issue with Tack pad on ThinkPad E540.
 
Please go to control panel -- mouse ? UltraNav ? Track Pad setting and Check the box Enable press to select option.
If you are unable to find UltraNav option, the you have to install touchpad drivers for that.
 
Click here to check the track pad setting.
 
Hope this helps. 
 
Best regards,
Hemanth Kumar





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What buttons did I accidentally hit?  How to turn it back on?













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Answer:Trackpoint stopped working

Solved.  Found usable replies when I did a search using the correct spelling of "trackpoint" in this forum.  By pressing the ThinkVantage button and then checking input devices, I found the trackpoint to be disabled. Need to change it in the BIOS at startup. 

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Hi!First: this is no problem-request but a solution for everybody with the same problem. I had the problem, that TrackPoint scrolling did not work in some programs.There are some posts available about correcting this issue, but there seems to be a change in the driver, so there needs to be done some changes. I mainly will refer to this post from Elad Karako, because it has a list of programs, where scrolling does not work. This post, the same as others, recommends to edit the file TP4table.dat in the C:\Program Files\Synaptics\SynTP directory. I just updated my T540p with a 3-button touchpad and had the problem, that in some applications the TrackPoint scrolling does not work (Notepad++, Total Commander, ...)Unfortunately the rules did not work. But in newer drivers there is a further option available.The flags has been updated with the option16 Rule indicate the apply this to IBM Stick Scrolling when ScrollMethood is Synaptics.This means, that if the rule should apply to the scrolling done with TrackPoint, the flag needs to be increased by 16. I also had the problem, that the listed option WheelStd did not work in my case. After playing around I found out that Standard worked. So I updated the rules to the following and added them to the upper part of the file TP4table.dat: ; Process Explorer
*,*,*,*,*,PROCEXPL,Standard,0,25
; Notepad++ and Notepad2
*,*,*,*,*,Scintilla,Standard,0,25
*,*,*,*,*,Notepad2U,Standard,0,25
*,*,*,*,*,Notepad++,Standard,... Read more

Answer:TrackPoint scrolling not working

Excellent detective work both here and with one line scrolling; the TP4table.dat compatibility listing doesn't seem to have been updated for a long time.

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I recently took my SL500 to a local repair shop to get that notorious left hinge repaired. After picking it up, at some point, I noticed that my TrackPoint wasn't working anymore. The TrackPad is functioning perfectly, though. I opened it up and looked at the connectors and all seems fine in there. I've also updated drivers. Any thoughts? I'd prefer not to sink any more money in this machine (e.g. buying a new keyboard) if possible. Thanks in advance!

Answer:SL500 TrackPoint Not Working

Press Fn + F7 is the trackpoint disabled?

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I installed vista on my x60 and suddenly my trackpoint and keyboard stopped working. i tried reinstalling the drivers again and no success. please help me! how do I force install the drivers? thanks!

Answer:Keyboard/trackpoint drivers not working

Also it says that the trackpoint "P/S2" cannot start. Code 10.

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Hi Folks, I am running a W540 with Windows 10.  The Trackpoint and Touchpad are not functional.  Any suggestions? TIA,SD

Answer:Trackpoint and touchpad not working in Windows 10

Is it showing in device manager? If so is it showing that there is a problem? Is the ultranav software working? If not you could try re-installing the ultranav software or rolling back the drivers if everything shows that it is fine. Good luck. 

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Hi,I'm having Thinkpad 13. I have configured touchpad off from BIOS setting i.e. only trackpoint should be working. During normal use everything is fine. However, when I shut down or restart the PC and tasks are still up and running PC asks if those tasks are to be completed or forced to shut down. In that screen trackpoint stops working and I do not have possibility to select the button to force applications to stop. How can I get trackpoint working also in that screen during restart?

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So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

Answer:New X1 Carbon, touchpad and trackpoint not working at all

Hi.
 
Just in case here it is a pointer to the Support site of the X1 Carbon.
https://support.lenovo.com/us/en/solutions/x1-carbon-help
 
I guess you have the 5th Gen, can you validate that?
 
What about the driver listed on the support site of the 5th Gen ? It seems to have some Synaptics driver and even some firmware update for it. Have you tried installing those ?
 
If you don't have the 5th Gen please specify the model to find the correct support site.
 
Regards

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I have a Lenovo X120e with Windows 8. I was able to enable the trackpoint and disable the touchpad and lower buttons (which is how I prefer it) when I first got the laptop. However, a few weeks ago, the Trackpoint would intermittently stop working and the touchpad would be enabled again. It was usualy in flashes, so I didn't bother with it. Unfortunately, lately the Trackpoint has stopped working completely. I had to reinstall the driver, since the ultranav tab had disappeared from the mouse settings in the control panel. Now, however, the checkboxes for the Trackpoint in the ultranav tab are gray and I am unable to select any of them. Also, the check box to enable/disable the touchpad is gray, so I am unable to deselect it. Thoughts? This is driving me crazy!!

Answer:X120e Trackpoint Stopped Working

Hello,
 
I do not have my X120e in front of me right now, but I believe there are settings in the BIOS related to the TrackPoint and TrackPad.  Have you tried enabling them there, then booting into Windows and looking at the settings for the pointing device in the Control Panel?
 
Regards,
 
Aryeh Goretsky
 

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My boss has a Edge 15 laptop and her Touchpad nad Trackpoint stopped working for no apparent reason.  Is there a keybaord shotcut to enable these?  It is on automatic in the BIOS.  Pointer will not move at all with trackpoint and/or touchpad, works fine if i plug mouse into USB. Help please I am at a loss unless hardware failure.

Answer:Touchpad and Trackpoint stopped working

I have heard of this happening before and the cause was a cable that was not firmly connected under the palmrest.  Your best bet is to call Lenovo support and arrange to have the system sent back for repair.  If you're handy with such things, you could remove the palmrest and check to make sure that the ribbon cables are firmly seated onto the motherboard.

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Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

Answer:Touchpad and Trackpoint buttons not working

Hi whitehouse87,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Hi, after getting my Lenovo Yoga 12 laptop back from Lenovo support, my trackpoint is not working anymore.I have tried installing the driver, but whenever I install it, the computer fails to boot properly (have to go through recover modus). Please help.

Answer:Lenovo Yoga 12 Trackpoint not working

This is the driver I was installing:http://support.lenovo.com/gb/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...

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Hi,My x220 4290's touchpad, trackpoint, and touchpad buttons and trackpoint buttons refuse to work. I'm having to use a USB mouse for the time being. I've tried to update the synaptics driver to the latest one which unfortunately hasn't helped. At the moment the system runs Windows 10 (has been for the last few months) with the latest BIOS installed. The touchpad and trackpoint don't even show up in device manager where they used to show.I opened the system up to check if the ribbon cable for the touchpad and the keyboard were both seated correctly. Reseating didn't help. Does this spell the end to my x220? Is there any way to fix this? Many Thanks, Saajan













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Answer:X220 Touchpad and Trackpoint not working

Hi and welcome, Saajan_BHave you installed Lenovo Power Management Driver and this UltraNav Driver?http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x22...

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T450 with Windows 10. Trackpoint and the three buttons on top of the trackpad are not working. Trackpad is working fine. In the mouse options under trackpoint properties the trackpoint is disabled and the slider to enable it is greyed out. in bios the trackpoint is enabled. I tried to update the driver but it says it is up to date. help please!

Answer:T450 trackpoint and buttons not working

Hello! Both the trackpoint and the buttons above the touchpad have stopped working on my Thinkpad T450.
 
The trackpoint stopped working awhile ago, while the buttons above the touchpad stopped working the other day, perhaps meaningfully around the time that a lenovo program on the computer did a 'standard' hardware scan.
 
Another problem is that my access to the standard support features of the lenovo website have been compromised as the main website will not recognice my Serial Number. The 3rd party website through which you organise on-site support does recognise the serial number, so I know that I am typing it correctly. However I am loath to organise on-site support for a problem which hopefully should be simple to solve.
 
Thanks.
 
Daniel
 
 
Moderator comment: Threads merged. Subject edited.

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Hi all,I know this isn't exactly linked to the model computer I own, but I thought the experts might be able to offer some advice. I was recently infected with a Trojan, and after removing it with a reputable program, the keyboard and trackpoint mouse have stopped working. When I get the windows login screen, the trackpoint works fine, but the second I press any key, both keyboard and mouse become totally frozen. Any ideas as to how I can get them back up and working? Clearly, they (at least the mouse) are not totally fried b/c it works fine before I touch the keyboard. Any help would be appreciated. Thanks,Kate

Answer:Keyboard and trackpoint stopped working

Sounds like you damaged a Windows system file or device driver.    I'd run SFC  /SCANNOW to check the system files.   You may need to boot in safe mode, off another drive or try attaching a different keyboard/mouse.  I'd also reinstall the drivers for the keyboard/mouse.  Message Edited by ctoys on 08-16-2008 06:16 PM





Full disclosure: Not a Lenovo employee, just someone with a X61 running Win XP SP2

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So I have an Thinkpad Edge E520 and for some reason my touchpad and trackpoint stopped working completely last week. I have a wireless mouse, which I am still able to use, but I want to still be able to use my trackpoint and touchpad. When I go to the device manager for the mouse, I see that my laptop doesnt have the Ultranav thing anymore, and when I try to install the driver on my laptop, it still does not show. Another problem I have had with my laptop which may be in relation to this is that my keyboard is acting strange. It will work for a while, but it will then stop working. If i put the laptop to sleep, then wake it up, it will work again for a few more minutes then will stop. I have attempted to restore my computer to factory settings, but the problems still occur. Has anyone else had this problem?

Answer:E520 touchpad and trackpoint not working!

do you have warranty still?

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For some reason randomly when I turn on my computer after it gets done loading Windows XP (gets to the log in menu) my T60 ThinkPad Laptop's mouse will no longer work.  After I restart it then it seems to work fine.  I can't find any specific drivers for it to download to try and resolve this issue either.  Any ideas? Also, this laptop was used by someone before me and they formatted the harddrive so I lost my ThinkVantage restore stuff so I can't restore the laptop to its factory settings.  Is there a place I can download that or at least set it up by hand? I am hoping if I have that option it will fix the mouse issue as well.  Thanks! 

Answer:T60 UltraNav and TrackPoint not working after boot up

Hello, please go to Lenovo support page. And download MS NET 2.0 and System Updater. First I would suggest to update only your ultranav driver, for trackpoint and touchpad. But donīt update all at once and be aware, also bios updates, which may be not necessary are offered there. If you are in warranty till now, try to call Lenovo hotline and they might send you the R&R discs for free.Otherwise you have to pay.  Message Edited by Agotthelf on 02-12-2008 08:16 AM

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I have a T510 that I got a  couple of months ago, and I have been using the Trackpoint middle button for scrolling in Firefox, until a couple of days ago when this feature  inexplicably stopped working. I've tried restarting my computer, making sure the Trackpoint settings are set to enable scrolling, updating my drivers, but nothing seems to be able to bring it back. Has anyone else had problem like this (where the Trackpoint scrolling unexpectedly stops working) or know of any other reasons for why it would stop working?

Answer:Trackpoint Middle Scroll Not Working

Are the processes SynTPEnh.exe, SynTPHelper.exe, and SynTPLpr.exe running? Advanced UltraNav features fail to work if these aren't running. You may have disabled them in MSConfig or another startup program cleaner. Does hitting the middle button trigger the conventional middle mouse button?

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T510: I had to fix the Yellow DC-Input which fell into the laptop. I removed the KB and KB bezel where the TouchPad sits. I did this using the Hardware Maintenance PDF from Lenovo. Now both the UltraNav pointer and pad do not work and are not recognized in device manger. The only way to get around is via a Microsoft USB Mouse. I am using the latest BIOS. I have tried disabling and rebooting, returning to automatic, uninstalling, taking out the battery and power cable, pressing the power switch for 10 seconds ? etc. etc. When I press Fn +F8 it tells me the driver is not installed, but Synaptics 16.2.19.9 is installed ?I checked both cables under magnification to see if they were damaged. I also looked at the sockets. No bent pins on any of the 4 parts.BTW: I have another T510 in the lab, also running Win 7 Pro 64bit. It works fine. I can connect or disconnect the MS USB mice ? nothing prevents Fn +F8 from working and both the pointer and pad work.I have searched the forum and the internet, nothing seems to work.Any ideas?













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Answer:T510 : Both TrackPoint and TouchPad not working.

Did you follow the instructions from the HMM? Page 50 of the file (not of your pdf reader!) P.S. in case you don't have it: HMM click me

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Hello, I have bought a thinkpad l412 in january and suddenly the touchpad & trackpoint are not working. I've have tested under Win7 and Linux both are not working. On win7 when I press fn+f8 an alert appear and say that my ultranav driver is not installed. When I check in bios -> config -> keyboard / mouse -> there is nothing about ultranav or trackpad. Thanks for your help.

Answer:L412 - Touchpad & trackpoint not working

Hi and welcome to the forum m0g,

Check the internal cable and verify it's in place, if so, try reseating it, you can find keyboard and palmrest's removal instructions in the HMM or at lenovo's service video website.
 
Sometimes putting BIOS configuration to default values also helps.

Keep us updated.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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This issue has been afecting me for some time, but as the warranty is coming closer to expire I decided to look into it. Since I upgraded to Windows 10 (at least that I noticed) my TrackPoint has stopped working. I checked the Lenovo assistant and all drivers are updated. Googled some solutions (like checking the setup screeen) and nothing was effective. The Mouse Control Panel shows the TrackPoint options greyed: http://i.imgur.com/yudv9WE.jpg  Before I go through the annoyance of calling the Lenovo/IBM support, is there any known solution for this? Thanks.

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I never do these, but after extensive searching and trouble shooting without results, here I am.I have a Lenovo x230 laptop (2306cto model number) . The keyboard on it was having buttons stop working after extensive use, so I purchased a replacement keyboard for it (model CS12-84US). The keyboard is identical the previous one, including backlight functionality, and trackpoint. I swapped the keyboards, and all of the buttons started working again perfectly, except for the trackpoint mouse (little red button thing), the trackpoint mouse buttons, and also the backlight function for the keyboard (the Fn + Space only turns on the overhead light seated next to the webcam). I tried reseating it a few times, I checked all of the ribbons to ensure that there are no rips/tears, etc. I checked drivers again and again. The trackpoint section under the UltraNav Mouse settings is greyed out and inaccessible. I can't figure out what's wrong. This is a brand new keyboard. Help appreciated! System Details As follows:Spoiler (Highlight to read)Processor Intel(R) Core(TM) i5-3230M CPU @ 2.60GHzManufacturer IntelSpeed 2.6 GHzNumber of Cores 4CPU ID BFEBFBFF000306A9Family 06Model 3AStepping 9Revision 1BVideo Card Intel(R) HD Graphics 4000Manufacturer IntelChipset Intel(R) HD Graphics 4000Dedicated Memory 64 MBTotal Memory 1.7 GBPixel Shader Version 5.0Vertex Shader Version 5.0Hardware T & L YesVendor ID 8086Device ID 0166Plug and Play ID VEN_8086&DEV_0166&SUBSYS_21... Read more

Answer:x230 Backlight and Trackpoint not working

Any ideas?

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The trackpoint on my Yoga 12 frequently stops working. Trackpad and buttons continue to function. I am running the latest drivers.  I just received my machine back from the depot and they just reinstalled Windows 10 and the problem is still occuring.  Whenever it stops I can reinstall the synaptics trackpoint driver and it comes back to life.  Sometimes it is only for a minute other times much longer.  Any ideas?  Thanks in advance.

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Hi, I have a weird problem with my T440p's TrackPoint (running Windows 7 Pro, x86) using out-of-the-box settings. Basically, it seems that its buttons do not work at all - the designated upper regions of the TouchPad (which should supposedly function as TrackPoint dedicated buttons) produce no effect upon clicking. Also, if I disable the TouchPad in the Mouse control panel module (ThinkPad tab), I can no longer click anything and have to resort to keyboard navigation to restore mouse functionality. What is interesting is that this is the second T440p unit I have tried to use the TrackPoint on and failed. The first one was also running Windows 7, but had a different screen (HD+, while the current one is Full HD) and CPU (2-core i5 vs. current 4-core i7). How do I use the TrackPoint buttons, again? Cause it's obvious by now that it does not work the same way as on my trusty X220 machine...













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Answer:[T440p] TrackPoint buttons not working

My first thought is that some software is missing.  I have a T440p with Win7 and the buttons work OK.  Is this a Win7 preload from Lenovo or did you install the OS yourself?

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Hi All, I am very upset as my new x61's TrackPoint and Touchpad Button are not working at all... This is my first Thinkpad Notebook. I really have no idea why is that? I have downloaded and installed the driver for Trackpoint and system reboots. And i update the drive from device manager. But the problem still existed.... I am so disappointed... Is there anyone have the same problem? Or can someone give me some help on this!??? By the way, i am using vista business version of OS.... Thanks J.

Answer:TrackPoint and touchpad button are not working, HELP~~~

Wowzer J, that sounds frustrating. It is odd if you have a brand new X61 that the TrackPoint is not working. Did you just buy it from Lenovo? What exactly do you mean by "not working at all"? Even if the Lenovo drivers are not working, Vista includes drivers which will enable you to use the TrackPoint. One of the tricky things abou the Lenovo software downloads is that many of them require you to download, double click the downloaded software to extract it, then navigate to the extracted software folder to run the setup.exe to install it. The TrackPoint drivers first extract to C:\DRIVERS\WIN\TRACKPT.V32. You have to go there to run setup.exe. I'm also assuming that you really have an X61 and mis-spoke when you mentioned Touchpad. The X61 does not have a touchpad.

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I have an x61s running Windows Vista business (32 bit). Problem is the trackpoint scrolling feature not working in Apple web browser Safari. Somewhere on the web I found instructions for fixing this by editing file tp4table.dat located in c:/windows/system32 However, I cannot find any such dat file in that location. I did find a file with that name in the following location: C:\Windows\System32\DriverStore\FileRepository\tp4track.inf_45c84db5\tp4table.dat To this file I added the following lines: ;iTunes/Safari Scroll Fix*,*,itunes.exe,*,*,*,WheelStd,0,9*,*,Safari.exe,*,*,*,WheelStd,0,9 However, this did not help, trackpoint scrolling still doesn't work in Safari. Does anyone have an idea how I can get this working? Thanks













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Answer:Trackpoint scrolling not working in Safari

astra4, 1-Have you tried to reboot since the modification of the file?2-Under what specific section in the file have you added the three lines?   Thank you





__________________________________________John B @ forum.notebookreview.com

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Hi,I'm having Thinkpad 13. I have configured touchpad off from BIOS setting i.e. only trackpoint should be working. During normal use everything is fine. However, when I shut down or restart the PC and tasks are still up and running PC asks if those tasks are to be completed or forced to shut down. In that screen trackpoint stops working and I do not have possibility to select the button to force applications to stop. How can I get trackpoint working also in that screen during restart?

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Hi guys. As you know it's known issue. Almost for year my touchpad and trackpoint is not working. I tried everything. I tried installing old drivers, updated drivers everything.. It worked only first day i unboxed this laptop lol. Any solution for this?

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Hi, I have a computer where the both the touchpad and trackpoint just stopped working. I can see it in the device manager, and it says it is working, but I get no response. If I look in the mouse options, I can see that the touchpad stands as activated, but at the same time it is grayed out. I can't deactivate it. The trackpoint is completely deactivated and grayed out. I have tried to remove the device and see is Windows reinstall it properly.I have downloaded and installed the latest driver fro both Lenovos supportsite and Synaptics.All so I tried to go into safemode. All the above with no success. I can plug in an USB mouse, and it will work fine. I need some help on what I can try, so I can get this to work.

Answer:Touchpad and trackpoint not working on an E530

Hi, Mhystique
 
There is a BIOS update that was released about two weeks ago that may be able to help the issue. This update can be found here. If that does not work, then the issue is likely hardware and the TouchPad will probably need to be replaced.
 
Best of luck. Let me know how it goes,Adam





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Hi, I've got this problem for a couple of days now, but I can't resolve it. I got this laptop since 2 weeks now, and everything worked fine, but all of the sudden I noticed my touchpad isn't working anymore. Already tried:Reinstalling the UltraNav driversPushing Fn+F8, as said in many cases, although this wasn't expected to work. I got aeroplane mode under Fn+F8.Opening the UltraNav settings, but I don't get the window as in this link. Instead I get this.Updating the BIOS.Check whether they might be disabled in the BIOS, but both the trackpoint and touchpad are enabled.Delete the device drivers and restart windows.Go to a previous recovery point on which it was known to work.Bring the windows back to factory settings, removing all files.So..But still: it doesn't work. Funny to see is that when I open the system tray icon setup, I can see the UltraNav tray icon and it says "TouchPad = Pointer, TrackPoint = Disabled". Could anybody help me with this?  Edit: while writing this message it mysteriously started working again after reinstalling Windows again and configuring the newest updates for Hotkey. Only now, this happened to me this afternoon as well, but it stopped working again after the external screen was detached and the usb of the wireless mouse was disconnected. Therefore I still post this message for it will probably happen again. Any help on how it could all have started? And more importantly: how it can be stopped?

Answer:W540: trackpoint and touchpad not working

Update:The touchpad worked fine untill this morning, when it stopped working again. This is becoming really annoying... Please fix this! Apparently this user is experiencing the same problem.

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Hi, I got an S230u Twist last autumn and have been really happy with it. At the time, I ordered a set of replacement rubber TrackPoint caps. When I replaced the original cap the other day, I realised that the replacement ones are about 0.5mm shorter than the original one, with the result that the H and G keys get caught on the edge of the cap; you have to hit them quite hard to get them to work. I compared all the new caps from the packet against the original one, and sure enough; they're all a little too short. They fit, but it's annoying to have to go back and make sure all my ""G"s and "H"s typed correctly.  Has anyone else had the same problem? Lenovo, could this just have been a bad batch, and if so can I return the unused ones for a replacement set that is the correct height? 

Answer:S230u - replacement trackpoint TrackPoint caps are too short

If you bought them from Lenovo I'd just try and return them. If not dispute on eBay/PayPal/Credit Card. But never use poor quality TrackPoint Caps. Remember if a computer is running efficiently so is the person behind it generally. 





ThinkPad Twist S230U-OS-Windows 8.1 Pro 64-bitCPU-Intel Core i7 3517U @ 1.90GHz Ivy Bridge 22nm TechnologyRAM-8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)Motherboard-LENOVO 3347CTO (CPU Socket - U3E1)Graphics-Wide viewing angle & High density FlexView Display 1366x768 ([email protected]) Intel HD Graphics 4000 (Lenovo)Storage-298GB Seagate ST320LT007-9ZV142 (SATA) 22GB SanDisk SSD U100 24GB (SSD) 29GB SDHC Card (SCSI)Audio-Realtek High Definition Audio

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The TrackPoint on my X1 Carbon stopped working this morning for no explicable reason. I made sure it's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. Why would this happen all of a sudden? Any ideas on how to fix it? Thanks.

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Hi Lenovo! I'm loving my thinkpad tablet! Only issue I have really had so far is that the trackpad and trackpoint stop working every once in a while... (as in once a month they will suddenly stop working). Then I install a driver, they start working again, only for the same problem to turn up after some more time has gone by. Last time this happened, installing the driver didn't help, nor did doing windows restore, which was very worrisome... I've had this laptop for less than a year so it is still under warranty, but I was wondering if there is a quick fix? Much appreciated!Ilana

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Got a strange one on my X201T.  For some reason I can't fathom, my laptop's Trackpoint, Touchpad and all their associated buttons do not work when I log into my laptop - they did before but in the last few days, they've stopped.  My external USB still works fine when connected. However, if, for example, I do 'ctrl-alt-del' and lock the laptop, they start working again until the moment I'm logged back in.  Also, If I log in on a Guest account, they all work fine!  This suggests it's not the hardware, I think. I've looked at the Control Panel / Mouse dialogue and the options under the UltraNav tab are all greyed out - but they are not on the Guest account.  Somehow, my user account on the laptop is not allowing me to use the Trackpoint, etc. My external USB mouse works fine in all accounts, btw. I'm running Windows 7 64-bit.  I've updated drivers through Lenovo update (though none seemed related to this problem). Any thoughts how I can fix this?

Answer:UltraNav and TrackPoint not working for my user account - but ok for others...

we are all having this problem. no one seems to have a definite fix yet. i guess we are waiting for lenovo to actually do something about it...... trackpoint doesnt worktouchpad doesnt workexternal usb mouse workstouch screen + pen works definitely something is hindering the UltraNav drivers from using its hardware

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Using a W550s that had Windows 10 that was upgraded from Windows 7. The trackpoint doesn't work all the time when coming out of suspend/hibernate. It works maybe 10-20% of the time. The trackpad works fine.  Once I reboot, it works again.  I'm running the latest BIOS and all the latest drivers.

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Suddenly my trackpoint and touchpad not working . I have update  newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/  , help me , pls  ??

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Hi there! Touchpad and trackpoint stopped working on my newly bought laptop (~1 month old). It just happend immediately. It's not working on Linux neither on Windows 8. System restarts doesn't help. What can I do about it? Do anyone else have the same issue?  Thanks in advance. Looking forward any response.Greetings!

Answer:Edge E531 touchpad trackpoint not working

I'm having the exact same problem. Out of a sudden, trackpoint and touchpad have stopped working. Any fix for that? It is not Windows related, as they don't work outside it neither (e.g. in Hiren's BootCD utilities). @00nalu00: Did you solve the problem meanwhile? Thanks!

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The 3 physical buttons below the space bar, they aren't working.  The keyboard, the trackpoint stick and the touchpad ARE all working.  Just the 3 buttons don't work. I even tried unplugging/reseating the keyboard from the motherboard, it's all secured nicely, no dust or obstructions. Windows 8.1 installation (previously buttons working on this same install) I have tried almost everything.  Basically I didn't even notice anything was wrong because for months I was working with an external mouse and keyboard.  Then today, when I went back to work on the laptop without the external mouse/keyboard, I noticed the problem. Everything else is working.  I updated to the latest ultranav drivers.  I'm thinking there is something screwy somewhere in the registry or with some windows update or something?  Any suggestions very much appreciated.

Answer:Trackpoint physical mouse buttons not working

*bump* Issue still not resolved.  Anyone have any ideas? After lots of searching it seems it might be a fuse on the motherboard?  Would the fuse, as mentioned here...http://forum.thinkpads.com/viewtopic.php?f=43&t=100537...does any one know if that fuse (or something simillar to it on the x220) would allow for the point stick, the trackpad and trackpad clicks and all the keyboard keys to work, and only the signiture lenovo 3 mouse buttons not to work?? Without the 3 buttons my pointing stick is useless, and I always much prefer that option to the trackpad as I can use it while leaving my hands on the keyboard in typing position. I'm now thinking it's either a fuse, as described in the above link, or it is some sort of odd registry error or windows setting/update conflict or something like that. In a few days when I have more time, I am going to load Ubuntu on a memory stick, and live boot it without the need to install and see if the buttons work there.  They should be picked up as a regular mouse via default drivers.  If it's not working their, then it's a hardware or bios issue. Anyone who knows better, please inform me.  -cheers

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Hi All! I have a problem that's driving me crazy - hope someone here can help me solve it. I have a W541 with Windows 10 installed and all updates, including latest feature pack. My TrackPoint has been behaving very strangely. The below details have proved consistent over 3 OS fresh installations:- After installation and before any reboots, TrackPoint takes some time to start working (10 - 15 mins), but eventually it works perfectly. Pointer, mouse buttons, middle button, everything works. Mouse control panel shows the TrackPoint checkbox enabled and checked.- After first reboot, it stops working. Mouse control panel shows the TrackPoint checkbox disabled and unchecked. BIOS configuration shows the TrackPoint should be enabled. No changes after installation of the latest drivers downloaded from the Lenovo support portal.- In Device Manager, under "Mice and other pointing devices", there is a "Synaptics Pointing Device". When I uninstall the driver for this device, the TrackPoint works, but without the middle button functionality, and no configuration in Control Panel. I am assuming this is Windows trying to interface with the hardware directly via generic drivers. Eventually, the drivers automatically re-install and TrackPoint functionality is lost again.- The strangest detail of all: while TrackPoint is not working in normal Windows 10 operation, it works if I lock the screen!! Once I login though, it stops working again.- The above 2 points are confirmation i... Read more

Answer:W541 TrackPoint Working on Locked Screen Only!!

Secondary detail which may or may not be relevant - Fingerprint reader didn't work at any time. Drivers are installed, but Windows Hello has always shown fingerprint setup to be disabled.

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Hi, I just purchased a SL500 from Lenovo. The UltraNav (TrackPoint and TouchPad) is not working. I have installed the drivers via the Lenovo website but still not working. I have always done all the windows updates, and Thinkvantage system updates, but still no joy.  I also installed the UtraNav Utility (which does not even show up under Thinkvantge after installation). Fn+F8 brings up the Mouse properties box, but there is no tab for the UltraNav device etc. I want to try a possible resolution via this forum before contacting Lenovo support. Thanks for your assistance! ***lenovo SL500, Vista Business 32***

Answer:SL500 - UltraNav (TrackPoint and TouchPad) not working

Installing drivers from lenovo website was kind of tricky for me, initially. All I used to do was to run the setup.exe file; until someone told me that the drivers gets extracted in another folder in C:\. The installation instructions are given on lenovo website, make certain you are not making the same mistake like me:- http://www-307.ibm.com/pc/support/site.wss/MIGR-70341.html Else, I fancy the keyboard might have gone bad, contact lenovo in that case. Hope it helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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The trackpoint on my LenovoT450s stopped working when I upgraded to Windows 10. When I went into settings, the 'Enable' box is still checked for the trackpoint. Someone suggested that I need to re-install the driver for the trackpoint but I have no idea how I would do that.
How do I fix this?

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Haven't been able to activate the press-to-select feature on SL510 under Windows 7. Does anybody have it working under Windows 7 or other OS? I haven't been able to find a confirmation in any Lenovo literature as to whether this feature is available at all or not on the SL510. This feature is very important to me

Answer:SL510 trackpoint press-to-select not working?

I haven't got good news for you. :-( I found a way to enable press-to-select settings in GUI. You have to switch HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl\HideTrackPointPressToSelect from 1 to 0. Unfortunately press-to-select is not working regardless of setting I choose.

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Hello,  I have had my yoga 12 for a couple of months now, and I just recently noticed an issue with the Trackpoint. After using the trackpoint for several minutes, 10-20 mins, the trackpoint will stop working. The buttons and touch pad remain functional, however the red trackpoint ceases to function. The only way I have been able to fix it is by rebooting the entire machine. I have searched around and havent seen a clear solution to my issue. My system spec's are listed below. If anyone has any suggestions, it would be greatly appreciated.  Product number: 20DL0038USBIOS: JEET73WW 1.22OS: Windows 10 Pro Build 1511OS Build: 10586.318Synaptic Driver: 19.0.17.54 

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Hey folks, The middle button for trackpoint doesn't work. All drivers are up to date. Middle button is enabled for scrolling, not clicking. Middle button works when switched over for clicking. It just randomly stopped working last week, but it works when I switch it over to clicking in the settings tool. Any ideas? Thanks

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I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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I have a Lenovo Thinkpad X61s. I just installed a wireless USB card today and it rendered the trackpoint non-functional.  Uninstalling the wireless software does not correct the issue. A USB mouse will work on the laptop. Any thoughts on how to correct this? Thanks,-Scott 

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Hello - I have a Thinkpad X60 Tablet PC. I just installed from scratch Windows 7. When looking into the device manager I see that the Trackpoint has an issue. The actual issue reported is - Device cannot be started. I upgraded the driver with the latest version available on the Lenovo Support site. It helped once, but after rebooting the thinkpad, the trackpoint was back in a not workable stage. Anyone had the same issue ?

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Hi, I wonder whether there is a way to enable press-to-click for the trackpoint on the new x1? In the respective settings there is no such options and I searched everywhere, somebody found it? Next question: In order to avoid the annoying noise of the clickpad everytime you press it, I would like to use the tap function of the touchpad while using the trackpoint to move the cursor. Unfortunately, tapping on the pad seems to be disabled during use of trackpoint - any smart hack to get this workig? Thanks to all,J

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Hi everyone, I've been having some issues with my Thinkpad Edge E420s. The touchpad and trackpoint don't function whatsoever, but the keyboard is fine. I have tried reinstalling SYnaptics Ultranav but get error that the current driver (Microsoft PS/2) is newer driver. I have uninstalled all pointing devices' drivers and tried to reinstall Ultranav but no luck with that either.Any help will be greatly appreciated. Cheers,Arash P.S: Running Windows 10 Pro 

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I recently purchased a Lenovo ThinkPad E440 from the official lenovo website and received it two days ago. I would like to use the TrackPoint pointing stick but I can't enable it via 'Mouse Properties' in Control Panel as the entire TrackPoint section is faded out (you can't check the box that says enable). Could someone please advise me on how I can enable the trackpoint? Not sure if this is important but the laptop has Windows 8.1 installed.Thank you.

Answer:TrackPoint pointing stick not working on brand new ThinkPadE440

Hi Pbahal,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that you are facing the issue with Track Point on ThinkPad E440.
 
I suggest you to uninstall current version of ThinkPad UltraNav driver, and download the latest driver for Windows 8.1 OS from the Lenovo link and install to resolve the issue.
 
Below is the link to enter the downloads page and install Wifi driver and check accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
 
http://support.lenovo.com/en_US/downloads/default.page#
 
Hope this helps. Do post back if issue persists!
 
Best regards,

Hemanth Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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 Hi, I have a ThinkPad Yoga 12 2nd gen with these specs: -Processor: Intel core i5-5300U-Ram: 8GB-Hard Drive: Samsung 850 Pro 512GB SSD (installed by myself) and SanDisk 16GB PCIe M.2-Screen: Full HD 10 point multi-touch with Wacom digitizer-BIOS: JEET78WW (1.27) The trackpad and trackpoint on this laptop has stopped working the second time and with that, the CPU fan has halted as well, with the backlit function of the keyboard non-working as well. The fan is really important because my heavy-duty use of this machine makes it really hot real quick. My laptop is pretty much useless without it and want a solution for it. I did try to update my BIOS for this because on some forums, this was an issue fixed by updating their BIOS. The system does not recognize the Synaptics trackpad and trackpoint (yes the TRACKPOINT is not working as well) and I have tried downloading the drivers of the trackpad, but to no luck the system did not recognize the trackpad. It seems as if there is a faulty connection physically, but I could not figure it out. The first time it happened, I sent it back for an in Depot Service, but this time around, I am out of warranty and when I asked a ThinkPad Certified Technician, he recommended me to simply buy a new machine rather than getting it serviced because it would cost me more than half as much of the original price of my laptop. I really like this laptop and don't want to change it, but if I have to, the 8th generation Intel pro... Read more

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Firstly I'll explain the freezing issue (this is now the 3rd time I've typed this, as the first two times my laptop froze before I finished!)I run my laptop with the battery at 100% and plugged in and that's fine; as is running it on battery. The problem arises when my battery is low and I plug it into recharge. Soon after it's running on a/c the screen will go black and only way to shut down is by holding the power button. If I try to restart it too soon, the indicator lights next to the power button will illuminate, but the screen will stay black. Usually after 5-10 minutes it'll boot to the IBM screen & boot the rest of the way, but not too long into normal operation it'll go black again (sometimes hitting ctrl/alt/del will bring the screen back but it would be very distorted (pixilized) and would go black again and reboot. What could be causing these problems while recharging the battery? I've tried this with a couple different batteries (both OEM IBM) and it does it with both.  Secondly, both left and right "mouse" buttons are now nonfunctional (though the middle button of the track points works.) I have the latest version of Ultranav Wizard and all the buttons are enabled. The touch pad and trackpoint ball work fine, just the 2 left and 2 right buttons do not. What could be the culprit for this issue? Luckily I have a usb mouse so that's what I'm using for the time being.Message Edited by GoalieFergy53 on 02-14-2009 02:30 PM

Answer:T30 freezing issues and Touchpad & Trackpoint buttons not working.

Anyone have any ideas?

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Every now and then when my thinkpad edge 11 resumes from standby. The pointer won't move. It makes no difference if I use the trackpoint or the touchpad. When this occurs I have to restart the computer using the keyboard and then pointing devices work again. Does anyone know a way to fix this issue? The problem doesn't occur every time when resuming from standby but sometimes it does.













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Answer:Trackpoint and Touchpad stops working after resume from standby

hey won1,uninstall the current trackpoint/touchpad driver for your unit.windows should then install its own generic drivers. now with generic drivers install, place your unit on standby and then resume it.see if the same error occurs. at the same time, head over to >> http://support.lenovo.com and update your unit from drivers to bios.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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i flashed my bios on lenovo e530 3259a2g to latest version 2,04 in windows environment (im using windows 8 pro 64bit). After restarting the system with the new bios i have big problem - when i successfully boot os- touchpad, trackpoint and keyboard not working. in bios setup keybord works normally. i tried to download latest drivers from synaptics and it was without effect. i tried to flash to an older version of bios and the flashing is done everytime with an error. can you help me please? im using now only usb mouse and windows function keyboard on display.

Answer:Keyboard,touchpad and trackpoint not working after bios flash

I have the same problam on lenovo e530 3259M4G !!!Please help us!!!! I cant work with my new book!!!

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I find I like using the top set of buttons designed to be used with the Trackpoint when I use the touch pad.  But when I type I bump the Trackpoint and move the mouse.  I'd like to disable the pointing only but leave the buttons working.  I tried setting the settings to have the Trackpoint set to use only advanced features, but the pointing stick still moves the cursor.  What am I doing wrong?Thanks!Rich

Answer:Disable Trackpoint pointing only - leave buttons working

you could just remove the red trackpoint cap??

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Today I received the X100e in the mail. Initially, I couldn't be happier with it. After just 30 minutes, though, I noticed that both the Trackpoint and the Trackpad had stopped working. I tried Fn+F8, but it gives me an error message saying that the UltraNav driver is not installed, even though it is. I've tried everything up to this point: reinstalling the drivers, rolling back to older drivers, and even doing a factory restore, but I've had no such luck. The Device Manager indicates that the UltraNav is connected and working properly, even though I'm getting no response from the Trackpoint, Trackpad, or any of the buttons. I have no options for them in the Mouse Settings or in the BIOS. I'm just assuming that they went dead, but I want a second opinion before I try to send this thing back. Any suggestions?

Answer:New X100e Trackpoint and Trackpad stopped working completely

Anyone? Please, guys. Any help or suggestions would be greatly appreciated. The touchpad/Trackpoint worked literally for only 30 minutes before they stopped responding completely. No spills, no drops, they just quit working. It seems ridiculous that they would just go dead so quickly. I guess it's also worth noting that any USB mouse that I plug in works just fine.

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Long story short, someone spilled liquid on my keyboard. I took it apart, removed the keyboard, soaked it in a water (with a tiny bit of hand soap) solution to clean it. Let it dry for 5 days. Reinstalled the keyboard and neither the keyboard or trackpoint work at all. The funny thing is the trackpad below the keyboard doesn't work either, yet I never removed it because it is a seperate entity and is not even connected to the keyboard so I have no idea why that would not work either. I have looked all around the motherboard for any signs of the liquid on it and its clean as a whistle so I am confused why at the very least the trackpad does not work. A usb keybard and mouse work fine, and when I am in windows and I removed the HID compliant keyboard and re-scan it finds the HID compliant keyboard again so it knows its there. What else can I try?

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When I turned on my X41, it failed to respond to the TrackPoint button. I had to hook up a USB mouse. I downloaded the TrackPoint drivers from the Lenovo website and installed them. It prompted me to restart, which I did. When Windows came back up, TrackPoint still did not work. It prompted me to restart again, which I did. At this point it began working normally. However, if I shut the computer down or restart Windows, TrackPoint again ceases to function and I have to re-install the drivers, restart, and restart again to get it to work. I checked the ThinkPad Configuration and set it to both Automatic and Enable, neither worked. I check the BIOS and it is enabled there. It does not matter whether a USB mouse is connected at startup; it behaves the same either way. The error shown in the device manager is: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)." Windows XP SP 3.

Answer:TrackPoint stops working, having to repeatedly re-install driver

Exactly the same problem.  I get thi sthink out of the cupboard ebvery few months and fire it up to do some job or other and the trackpoint never works.  I get so tired of the thing I just usually put it away again but hey, it cost a lot of money and it shouold work. I playe the reloading driver game a year or two back but it makes no difference.  Loading  SP2 helped briefly and I'd load SP3 if I could get the darned thing to do anything. I guess I'll have to take a USB mouse home and try things out.

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Okay so i've been struggling to find a fix to this and Lenovo support hasn't really been too useful either. Basically the trackpoint is having issues working even with the newest bios, etc. and synaptics driver. It also is having problems with the old driver too?? Could it be in conflict with the new bios update? Lenovo Support gave me the advice to reformatte as it is a "software" issue and to repeat the same above process. Yet the problem still persists.  What steps should I try next?  Lenovo support seems reluctant to give me a hardware exchange Thanks in advance, any advice is open to testing! I'm just fed up with new drivers having bugs like this.  

Answer:x120 - Synaptics driver issues! Trackpoint not working

Does it just not work?

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If I do a fresh start of my Yoga everything is fine. but if i put it in hibernation and restart it again the trackpoint and the hardware buttons as long as i am on Login screen, but after login they do not work anymore. I updated to the last drivers. Any suggestions / tips? Regards, Peter













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Answer:Yoga 12 / Windows 10 Trackpoint and buttons not working after hibernation

Just opened a support case hope there will be a solution.
 
 
Mod's Comment:  Please be advised that bumping your post is only allowed after 3 days.  Any bumps sooner will                                  be removed as they unfairly move new postings farther down the list.
 
                                 Also since you have now started your own thread, your previous reply to an S1 Yoga thread has
                                  been removed as that posting was a duplicate of what appears here.

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Hi all. I've seen this issue posted about many times before and can't get a hold of lenovo. When I try to use the "contact us - email" page the link doesn't work!  I have a x250 I purchased in 2015. It has been working great until recently. I usually use the trackpoint and have the touchpad disabled. Recently it just stops working and the only way I can get the mouse to function again is by using an external standard mouse. When I go to mouse settings it doesn't even recognize that I have a touchpad/trackpoint, even after installing updated ULTRANAV drivers. This also extends to the keyboard, some days the keyboard will not work at all. The only thing I can do is restart 100 times and cross my fingers it works one time. I've tried moving the mouse at the login screen, pressing firmly on the touchpad, etc. Nothing works aside from the off chance it cooperates after restarting.So, I have updated drivers numerous times for windows 10 and yet my trackpoint/touchpad still seem to rarely work. I am out of a warranty on this so I'm not sure what to do. My boyfriend is suggesting a factory reset, does anyone think that will work or have any other ideas? Thanks.

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Hi, I put my laptop to sleep mode (AC Adapter on) for 7 hours, then both trackpoint and touchpad stopped working. OS is Windows 10 pro. I updated the UltraNav, the auto-detect system update webpage shows that I am using a T470 (Type 20HD, 20HE) Laptop (ThinkPad), and "No drivers are required to update for your machine". And also I load the setup to default from BIOS (both trackpoint and touchpad are "ON") None of the current solutions I can find on the forum works, so please help me !

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I have just started to use this keyboard, and find it very good apart from it disconnecting from my X1 Laptop. It is still paired but when trying to use no imput with the keys. I have to remove move it and re-connect. does anyone know how to maintain the connection until I shut down the Laptop?

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The Trackpad is unusable on my Thinkpad Yoga 260. When I try to use it it doesn't respond most of the time. Strangly though when I use the very tip of my finger it does work. To me that sounds like the palm rejection is too harsh. Also the scrolling gesture doesn't work if I place my fingers vertically. It does work if I place them horizontally). The Trackpad is from Elantech. I tried changing the driver settings, re-installing it and nothing helped. The problem with the Trackpoint is that when I try to scroll vertically using the middle button the scrolling symbol often first shows up horizontally and I need to press the trackpoint hard to get it to scroll. This all on Windows 10. I am thinking that this is all a driver issue because I tried out Ubuntu and there it works without problems also uninstalling the driver gets the Touchpad to work but the gestures don't work then. But if this is a driver issue shouldn't everyone have this problem?

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Like many people, my T440s trackpad and trackpoint stopped working for no apparent reason. There is no cursor at all on my system unless I plus in an external mouse. I've spent countless hours trying to fix this problem to no avail. Trackpoint and trackpad are enabled in bios, drivers are fine. I've been using an external mouse, which is annoying but workable at home. But now I'm about to go travelling and need the basic functionality of a built in pointing device.
 
Having just spent another hour perusing various threads here and elsewhere, it seems there is still no reliable fix for this issue years after originally reported to Lenovo. So, after a decade of using Thinkpads, I'm about to ditch them and buy a Mac. The decline in this brand's quality is shocking.
 
This post is my last-ditch attempt to find a solution. I'm not optimistic, but if anyone has any suggestions or ideas beyond the usual, please let me know. Thanks.
 
Moderator edit: Added detail to subject

Answer:Time to get a mac? Last-ditch attempt to get T440s trackpad and trackpoint working

Guess I have my answer.... What a profound dissapointment that Lenovo cares so little about the quality of their products to not even bother addressing such a fundamental and seemingly quite common problem.

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On a fresh Window 7 install it is possible to tap-to-click when using the Trackpoint rather than pressing down on the Clickpad (which is *very* noisy compared to the X220/X230 buttons and requires far more force). This is very nice alternative to using the Clickpad for left/middle/right button clicks when using the Trackpoint only. It requires almost no force, it generates zero noise and is very comfortable. Unfortunately, upon installing the Synaptics Ultranav drivers from Lenovo SU, this function is no longer present! You MUST click down the Clickpad otherwise it is not possible to register a left/right/middle click when using the Trackpoint. Even with Touchpad enabled this functionality is not present, which is quite baffling because you would expect that when the Trackpoint is used, the touchpad should behave as mouse buttons + gestures + scroll zones. I remember that there were plenty of tricks that could be done through registry entries to enable/disable "hidden" functions of the Synaptics driver. Is there a knowledge base that I could browse and find out if there is a way of enabling the tap-to-click feature when using only the Trackpoint?

Answer:L440 Clickpad - "Tap to click" function not working in "Trackpoint Only" mode

Hi Harris,
 
could you clarify / confirm that the "press to select" function was present and you were able to utilise it please? 
 
To my knowledge on the previos SL series and the current L series this was/is not a feature which was/is offered although it was a feature on T and X series up to and including the *30 series systems.  There is also no mention of this feature in the PSREF documents.

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Hi,This issue has been bothering me for quite some time...The trackpoint and touchpad stop working or sometimes it goes crazy if you move the laptop from one place to another. The mouse will come to normal once you put the laptop to sleep, and login again.I have installed the lastest drivers, reinstall windows, and even now I installed Linux and this problem persist across OS. I do have the lastest BIOS too.Any help is appreciated.

Answer:T43 - Mouse (trackpoint and touchpad) stop working when laptop move

WHAT WAS YOUR RESOLVE TO THIS PROBLEM? MY DAUGTHER'S T43 JUST DEVELOPED THIS PROBLEM AND WARRANTY, IF YOU CAN BELIEVE IT, RAN OUT FIRST WEEK OF SEPTEMBER. I PURCHASED A THREE YEAR ALL INCLUSIVE...TIMING IS EVERYTHING.THANKS.STEVE

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Hello,I just really resolved "Famous" issue with Lenovo X240 Trackpoint and wanted to share my experience.In December 2014 I've bought Lenovo X240 and for some time used it with mouse only.Recently I took it the trip and recognized that TrackPoint is not working at all. I had X60s before and TrackPoint was always very userful, so I was very disappointed from new X240.Yes, I've checked it' was enabled in BIOS.Yes, I've tested all available drivers from Lenovo and Synaptics.I even bought new keyboard and replaced it - no result.Finally I decided to check contacts on the way from main board to TrackPoint.Bingo, I found defective soldering and what is pity - both  brand new keyboards have the same defect!Please refer to attached photos.Shame on Lenovo, because Trackpoint is solid part of ThinkPad brand for sure.To fix it you need to disassemble laptop in the way that's required to change keyboard.You also need special low power soldering iron with sharp thin adapter, better binocular lens andhard hand like surgeon Just re-solder contacts from flat cable that goes to main board to designated contacts atkeyboard assembly. - I've marked exact place by red figures on attached photos.. To be 200% sure that you identified proper contacts to resolder, takesomething sharp and touch these contacts that look not well-made - they will move.

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The Trackpad is unusable on my Thinkpad Yoga 260. When I try to use it it doesn't respond most of the time. Strangly though when I use the very tip of my finger it does work. To me that sounds like the palm rejection is too harsh. Also the scrolling gesture doesn't work if I place my fingers vertically. It does work if I place them horizontally). The Trackpad is from Elantech. I tried changing the driver settings, re-installing it and nothing helped. The problem with the Trackpoint is that when I try to scroll vertically using the middle button the scrolling symbol often first shows up horizontally and I need to press the trackpoint hard to get it to scroll. This all on Windows 10. I am thinking that this is all a driver issue because I tried out Ubuntu and there it works without problems also uninstalling the driver gets the Touchpad to work but the gestures don't work then. But if this is a driver issue shouldn't everyone have this problem?

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After some recent UltraNav driver updates I have lost cursor and use of the trackpad and trackpoint. The yellow triangle shows up in device manager as the drivers cannot identify the hardware. I've tried uninstall/reinstall and rolling back to older drivers to no avail. This happened originally after an update on 1/26. I had to uninstall drivers, cleaned registrty keys, ran windows update, ran TVSU to reinstall drivers and that worked for a week. Then another update pushed on 2/9 knocked out the Trackpad again.  The device in enabled in both the control panel and BIOS. Disable/Reboot/Enable did not work. Rollback of drivers to 2 or 3 previous versions did not work. Thankfully I have the touch screen or my 15 month old T440 would be entirely useless. Anyone have similar issues and/or solution?? 













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Answer:T440s UltraNav Trackpad and Trackpoint stopped working and no cursor

External USB mouse works fine but as soon as I unplug the USB mouse the cursor disappears. It appears the computer does not even recognize there is a touchpad.  Please help!!

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Trackpoint + dragging is still not working with the Ultranav middle button as of 16.2.19.2 driver. It's an extremely important function for any 3D graphics program. With the Lenovo driver it's not possible to use the middle button + trackpoint to navigate in these programs! Lenovo, please fix this bug. It's working perfectly if I install the latest Synaptics driver. It's only happening with Lenovo's driver. Using Synaptics driver is not an option, because it has no guard against keyboard typing + touchpad accidental clicking. Test:Testing is very easy.1. Set your middle button behaviour to "None".2. Above an empty area of your desktop, click the middle button + try to move the mouse pointer with your trackpoint. The pointer isn't moving! It's the same thing what happens in any 3D graphics program! You cannot navigate your camera, unless you use an external mouse! Fix:Please fix it. Just don't stop the trackpoint pointer when someone clicks the middle button in "None" settings. System: Using a W520 for the reference.   

Answer:Trackpoint + middle button dragging still not working in Ultranav 16.2.19.2 driver

I am not a professional CAD user, but I too want to be able to use the middle button as if it were a normal mouse. There is a lot of software that utilize the middle mouse button and can't handle the silly scroll feature. Did you find a work around? You mentioned something about Synaptics.

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Hi there, So the other night I (quite stupidly) spilt water on my trackpad. I put it straight in the airing cupboard to dry it out for 2 days, and everything works fine except for my trackpad and the left-click button of my trackpoint. Is there anything I can do about this? Is it possible to repair the trackpoint? (I don't use the trackpad)Will sending it back to Lenovo (UK) do anything?

Answer:Spilt water on T420 - Trackpad and Trackpoint L-Click not working

Remove your keyboard and palmrest and clean up everything you can find with Isopropyl alcohol paying close attention to connectors. It doesn't take much to cause an issue with the keyboard connector. If the keyboard is gunked up you can always buy another keyboard on eBay. Good luck

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I've just made the BIOS Update  to the newest one in Lenovo T430s, after which both trackpoint and touchpad are not working any more. System Windows 7 64-bit. I've tried to load Bios defaults with no effect. In the Device Manager there's the information that there's a problem with the ThinkPad UltraNav Pointing Device, but if I try to update its driver, I get the information that the driver is the newest one. How can I solve that problem? How can I downgrade the BIOS?













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Answer:Lenovo T430s not working touchpad and trackpoint after BIOS Update

Hi adalbert68,
 
Welcome to Lenovo Forums!
 
Can you please help me out with the UltraNav driver version and also the BIOS version?
 
Meanwhile, you can also try the steps to downgrade BIOS in the below given link. But it?s very rare that people have got it worked.
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440p-bios-downgrade/td-p/2024948
 
https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Downgrading-E530-bios/m-p/1250055
 
Please let me know whether the above steps helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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Wanting to know if others have this problem? If I use the tablet for a short period of time (1hr) in "Tablet mode" the cursor returns and the trackpoint works fine. However if I use it for say 3-4hrs in "tablet mode" and go back to the regular laptop configuration the cursor is missing and the trackpoint will not respond!!! All keyboard keys function without problem (left and right mouse buttons are non-operational as well). Doing a system log-off and login back in will not solve the issue. I have to do a reboot for it to start working again. Trackpoint driver version 4.71.0.0 is installed. Running Windows7 Pro 64.





Currently own: X220T, X201, X200, T61 X2, X61T X3

Answer:X200T cursor missing, trackpoint not working after extended tablet mode use

Hi This is an odd one, but fixable.  Try opening the settings for tablet mode under the control panel and check there or check the setting for the trackpoint under the productivoty centre.

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My ThinkPad Twist (s230) works amazing with Windows 10 except for one nagging issue: the TrackPoint and it's buttons (the three buttons between the trackpad and the space bar) to do work after resuming from sleep.  The only cure is to restart the computer, which is a hassle if I had a lot of programs/apps running..  I've uninstalled and reinstalled the Lenovo drivers and the BIOS and all other devices are up to date.  My install of Win 10 was a clean install, not an upgrade. Any suggestions? 

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