Computer Support Forum

W510 doesn't recognize Seagate FreeAgent Goflex USB3 drive

Question: W510 doesn't recognize Seagate FreeAgent Goflex USB3 drive

Hello, I've just been buying a 1,5TB Seagate FreeAgent Goflex USB3 drive.Unfortunatly, even after installation of the latest NEC electronics USB 3 Host controller drivers (v1.0.19.0) and latest USB 3 firmware (v3.0.2.5) from Lenovo support site, the drive is still not recognized on the USB3 ports of the machine.It is well recognized and working on the USB2 port of the W510.I'm using Windows 7 64 bit version on my W510. I tried the drive on another computer under windows 7 64 bit and it worked at very high speed (as expected for USB3). It seems to be related to the W510 config. Any solution for this problem ? Thanks

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Preferred Solution: W510 doesn't recognize Seagate FreeAgent Goflex USB3 drive

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Answer: W510 doesn't recognize Seagate FreeAgent Goflex USB3 drive

This is the common compatibility issue with external drives
You should update the external drive firmware and install it's driver in Windows before connecting it.

Try these steps as it should resolve the issue.

Best Regards,

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A friend of mine has a seagate external freeagent gloflex hard drive which used to be mine. She hasn't used it for a while. she tried to use it on her new Windows 10 pc for the first time but although it says the drive is working ok under system devices when clicking on the drive nothing happens. I took it home as I have an old vista PC which it used to work on. When I connected it , it showed the drive in system devices but when I went on my computer to see if it showed up it wasn't there just the internal drive showed up . Would be grateful for any ideas please.

Answer:Seagate external freeagent goflex hard drive

Look in disk management and see what it says there (Do not format)

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My daughter gave me a Seagate GoFlex freeagent Portable Hard drive for Christmas as I have many files that I would like to store and share. The problem is that I us a HP Pavilion 6465 and the usb port on it is not fast enough. When trying to set up the hard drive it tells me I must install a 2.0 or 3.0 USB. Is that something that can be done on this computer and if so how. I use XP Home 2002 Service pack 2. The processor Intel Celeron with 434 MHZ, 256 MB Ram. It has had the hard drive changed and also has a 2nd hard drive. The main drive has 64.4 GB free.

Thanks for any help you may give me.

Answer:Seagate GoFlex freeagent Portable Hard Drive

The backup software that Seagate put on the drive needs USB 2 or 3. You could add a USB PCI card. Just be sure you have an available slot.

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Hello i have a FreeAgent GoFlex external drive with 500gb for my laptop made by seagate. Last night i turned off my computer and unplugged it now when i plug it in it makes a beeping noise and does not load up on my pc. After a while the beeping stops and it goes black pleasehelp me im begging you.

Answer:SeaGate FreeAgent GoFlex 500gb Beeping

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trying to back up my files/pic/music etc.  My external HD is not being recognized.  help what can i do?  arrgh not a friend of Win8

Answer:seagate/memeo FreeAgent GoFlex no supported by win8

There is an update for the software from Segate GoFlex Update

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Hi All. I was copying files from my Seagate GoFlex for MAC to a cloud based service when, all of the sudden, everything froze. after about 10 minutes I could move the mouse. I couldn't get anything else to respond. I couldn't even force quit other applications. I didn't know what to do. After about an hour of it not doing anything I didn't know what to do other than pull the plug on the laptop and wait for its battery to die before I pulled the HD out. More experienced users may have known of a better option, but nothing else came to me.Anyway, after that the HD would no longer mount and it won't mount on other people's machines either. Does anyone know what I am dealing with here? Inerrupted processes? Corrupted files? Possibile data loss? What would a data recovery specialist do to help me get my files back? Does it sound like they're salvagable? Anything helps. Thank you so much.Best Regards,Alex

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I have a brand new Seagate Free Agent GoFlex 1 TB external HDD. Actually it's my dad's and I was suspicious that it might have a virus. So I booted my laptop through Ubuntu and plugged my Seagate once it booted successfully. There was no virus, just some default files that can be found on a new HDD, like UserManuals, an exe file also which I guess might have been the driver. There were some other files as well but I can't remember the names. Relieved that there is no virus, I formatted the Seagate HDD because I knew (or believed) that those files aren't really necessary to run the HD. A message appeared which said the disk couldn't be formatted properly but still was opening with no data in it. Yesterday I wanted some data from my friend and plugged in the HD in her computer. The HD did open and drive window appeared with no data in it. Everything fine. Suddenly the window disappeared and drive was not there even in My Computer. I unplugged and replugged the HD many times but the HD could not be detected. Now I can't use this Seagate HD, as it's not even being detected.

What went wrong? Did something happen due to the deletion of those default files? Or something else went wrong?

Please help!

Answer:Seagate FreeAgent GoFlex 1 TB external hard disk not detecting

When the drive is plugged in, does it appear in the disk manager?

(To get to disk manager click START > Right click on Computer > Manage > Disk Management)

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I recently went to back-up my system on my FreeAgent, but was unable to and got the following message:

The task image is corrupt or has been tampered with (0x80041321)

I've never seen this message before and have never encountered a problem with the drive. I haven't made any changes, so I'm not sure what the problem is.

Has anyone encountered this issue as well?

Thanks much.

Answer:FreeAgent GoFlex Drive non-responsive

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One of my many drive is the FreeAgent GoFlex Drive 1.5 TB pocket sized external drive - it works fine on every other computer but on mine it stopped working - actually when I plug it in to my computer it freezes my computer every time I plug it in however to unfreeze my computer all I have to do is unplug the drive (plug-in and unplug I mean connect and disconnect USB cable from my USB port on my computer).

I have a 700 watt Power supply and my other USB devices work just fine which includes all my other external hard drives - I did replace my Geforce 8800 GT grap[hics card with the Geforce GTx550 Ti graphics card.

Any ideas would be greatly appreciated.

Answer:FreeAgent GoFlex Drive works on every computer but mine

Have you tried connecting it to a different USB port? It's possible that the port you are using is miswired and is putting out the wrong amount of voltage.

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Looking for ideas on this... I have a Vantec D300SU3 drive dock that isn't recognized at all by my T460s with Win7.  It behaves as if nothing was plugged in at all -- nothing changes in device manager or the disk manager.  It behaves the same on both the USB3 ports and the USB2 port.  So far other USB devices work fine for me -- but this may be the first USB3 device.  Windows and Lenovo drivers are up to date. The same drive dock works fine on a Yoga X1 running Win10 and a old X230 running Linux. I'll be able try Linux on the T460s tomorrow to rule out a hardware issue. Suggestions are appreciated.  Thanks,Andre

Answer:T460s doesn't recognize Vantec USB3.0 drive dock

Is the drive dock plugged in with its power supply.

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My internal CD-DVD drive worked perfectly on Windows 7 until I upgraded to
Windows 10. if I insert a CD nothing happens. The drive isn't shown anywhere when viewing drives of the computer. Also, my backup drive E: isn't recognized either.
My Seagate manager tells me that no drive is connected.

Answer:Windows 10 doesn't recognize CD-DVD drive nor Seagate backup drive

Open command prompt and type "diskmgmt.msc" and press enter. Under disk management, do you see your CD drive and your E: listed without a drive letter?
Please register and answer these questions for someone to assist you better.

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I have a Seagate goflex with usb 3.0 that is read only that I am having trouble with and hoping someone has a solution.  I am logged into my computer as administrator (I have tried all these as user and get the password prompt and type it in but the results are the same).  I have several truecrypt volumes on the seagate I am trying to mount but it is mounting as readonly.  I also copied the same container to another drive and is not readonly on that drive (passport); it mounts just fine.  [Was making 2 copies just in case before making a change.]  I can also mount them from C: without a problem.   It is only from the Seagate drive that is read only.  I have checked the properties and read-only is not checked.  I checked security and full control is checked for admin and user acct.  I can delete non-admin required (e.g. .dat .xls .ico).  That same .xls I cannot change.   I also have some folders/files and I cannot delete those either, I get the warning, click continue and let it run and then the warning comes up again (nothing get deleted).  This does not give me the readonly warning.Thank you in advance for any help!

Answer:external hard drive readonly (seagate goflex usb 3.0)

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. Please include information about the operating system and type and model of computer. And which Seagate goflex model.Have you already been in contact with Seagate support?Seagate has has  a forum whee some issues have been resolved.

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I have a Seagate FreeAgent GoFlex USB 2.0, 500GB portable hard drive
which suddenly stopped working while I was using it. The power's on and it's
recognised in the USB slot (the light on the drive is illuminated) but it
isn't recognised as a drive in Windows Explorer. (am using
Windows 7). It shows up in Device Manager but not in Disk Management.
Any help on how I can try to retrieve the documents and photographs
stored on this device?

Answer:Seagate GoFlex Portable Hard Drive Failure

Open Win 7's 'Control Panel' click the icon for 'Devices and Printers'. See if it's showing in there. I had a problem a few weeks back, when Win 7's 'My Computer' wasn't showing 4 of my external hard drives. But were seen in 'Device Manager' and in 'Devices and Printers'. I had to give them new letters.

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I have the above USB 2.0 external HDD* with important data that I'd like to access on my Win7 machine. It isn't assigned a drive letter in Computer Management > Storage > Disk Management, and the only available options on the context menu are 'Delete Volume...' and 'Help'. I also can't seem to see it under Diskpart via admin command prompt.

* Inputting 'Seagate 100662969' (the model number on the HDD cradle) into Google brings up this model on the Seagate site.

Many thanks!

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I have the above USB 2.0 external HDD* with important data that I'd like to access on my Win7 machine. It isn't assigned a drive letter in Computer Management > Storage > Disk Management, and the only available options on the context menu are 'Delete Volume...' and 'Help'. I also can't seem to see it under Diskpart via admin command prompt.

* Inputting 'Seagate 100662969' (the model number on the HDD cradle) into Google brings up this model on the Seagate site.

Many thanks!

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My existing Seagate Freeagent External hard drive is not big enough to store backups for both of my computers so I need another one. The old one (230Gb) was called a Freeagent Desktop USB unit and is now, discontinued. I may as well get a 1TB unit but does the replacement model, the GoFlex, work in exactly the same way? (I use Vista)

Answer:which seagate freeagent hard drive

Yes it is plug and play, so should be no problem with Vista.
Make sure you get the USB3 version, even if you do not have USB3 on your computers, as it will future proof it and is 10 times faster than the USB2 drive

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After trying so many products that turn out to be Crap, I have finally found a GEM. This Drive is not only quick but it turns off & on automatically with your computer. Just thought someone might want to know if they're looking for one.John

Answer:2TB Segate Freeagent GoFlex

In you want to recommend it. you could have also said that new egg has over 24,000 customers who like it a lot.QuoteSeeagate FreeAgent GoFlex | Newegg.com24,407 reviews  five starsShop GoFlex Ultra-Portable Drives. Huge Savings and Free Shipping!

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I have a 500GB Seagate FreeAgent Go Hard Drive which suddenly stopped working. What happened was, I was shrinking one of the volumes because I want to make three partitions. As I was formatting the unallocated volume, the hard disk was accidentally remove from the laptop. Then when I plugged in again, the laptop cannot detect the drives which I originally have. I already uninstalled the device through Device Manager, restart the laptop and reinstalled the device driver but still it won't detect my hard disk.

Help, please?

Answer:Seagate FreeAgent Go External Hard Drive

I am using Windows Vista and a Compaq Presario V6000.

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My drive took a bit of fall. Now, when I plug in the USB the computer does not recognize does not even indicate that new hardware is attached...

Also, the every 10 seconds or so, the drive makes a faint beeping sound.

Any suggestions?


Answer:Seagate FreeAgent Pro 500gb external drive

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Hi Folks,I have just purchased a Seagate FreeAgent External Hard drive, 500GB USB2. Setting up was nothing, just had to connect the two Leads. From my previous Seagate External Hard Drive which is not working any more I have BounceBack Launcher Software but it will not recognise the new Seargate. It goes throught the process of Sizing 'C'&'G' drives ok but then a window says 'Connect & Start up drive to backup to.'I've unplugged the USB2 lead & plugged it back again several times. On each ocassion it tells me that it has recognised the backup Drive & was Initialising Drivers. After a few moments the same Window appeared, 'Connect & Start up drive to backup to.' The Seagate is there in My Computer.I have done A New Driver install from Windows but it says no New Drivers, what it has is the latest. Something to that effect.Please can anyone HELP!!!!! Solartopi

Answer:Help Please Seagate FreeAgent External Hard Drive

sorry dont have the answer..could it be that the software was only licensed with the previous drive.Send an email toBouncebackclick herefree back up software powered by acronis from seagateclick here

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I plugged my new FreeAgent Drive into a USB port (on a set of extra USB ports). I got the installation wizard and proceeded. In the middle of installing, a box came up to say (can't go back to quote exactly) "incompatability with Windows 7 drivers". It said that if I continued blah blah blah bad stuff.
I canceled the installation and searched the net to download the driver(s) needed. I can find NOTHING that will give me the right info to get this working. I did run across advice to use a high speed port, so I disconnected the drive from the extra USB port set and plugged it directly into my computer port. Still no go.
Also, when I first plugged the new drive in (to the extra port set), it made the normal little 2-tone "ding ding", like when installing cameras and such. When I unplugged it, same 2-tone "ding, ding" thing. However, no matter what I do to try and fix the problem since, when I plug it in I get: "ding, ding, ding", in same tone (with slight buzz), and in a staccato-like rhythm?
I'm not computer literate beyond word processing and searching/browzing! I've been pretty successful with searching out help and solving problems online, so I know a FEW things. But not enough to go beyond updating, upgrading, downloading . . .


Answer:can't install Seagate FreeAgent 500gb Ext Drive

PS: yes I have gone to the site to ask for help. All I've found on there that's helpful at all is just a thing saying well over half the returns they get on this drive have nothing wrong with them . . . I assume this simply means, "stop returning them!"

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Hello, I have a Seagate FreeAgent Go external drive that I have used frequently in the past to backup and store data. My laptop (Win7) is not recognizing it when I plug it in now. I have been through Disk Management and Device Management, but haven't figured out what's wrong yet. The computer does make a small sound both when I plug in the USB cable and when I remove it, but I cannot find any access to the drive. I may have removed some files that the Seagate drive came with inadvertently when removing some data. I've been to Seagate's support site, and was able to install the "Seagate Manager", which also now does not recognize that a Seagate drive is plugged in. Any ideas on how to get this drive to come up?

Answer:Seagate FreeAgent Go external drive not recognized

Did you fully check in the bottom-right panel of Disk Management to see if a ribbon for the external drive is shown there ? (it will have no letter and no model name and may also be labelled as "Raw").

Check again and if it's there, right-click it and choose "Change Drive Letter and Paths".
Then click "New", choose a letter and click 'OK'.

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I bought a Seagate Freeagent 250g external hard drive about 4 years ago and have not any problems with it since. Recently however, after an especially rough moving trip, my computer no longer recognizes the external drive. The power light on the external drive does not turn on either. Everything else I plug in works, so I know it cannot be the computer. I have tried using different cables, trying it on other people's computers and nothing works. In fact, whenever I plug in the external drive, the entire computer slows down significantly and then gets notically faster when I disconnect the sick external drive. Do these descriptions of the problem sound like anything anyone out there has ever come across? Please forward some info if you can. I would really hate to lose all the sentimental files I have in there. Thank you.

Answer:Seagate Freeagent external drive not recognized.

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I reimaged my computer because I was having a whole bunch of trubble with it (no of which really matter now). After reimaging I tried to access some of the files I saved on my external hard drive, but no matter what I tried I could not get access to the files.

The drive appears in device Manager and in the USB Device pages, and I have tried uninstalling and reinstalling the drive. But for some reason I just can't access the device. If anyone knows how to fix this problem, or even how to manually launch the external hard drive, I would be extremely greatful. If you need more info. let me know.


Answer:Seagate FA GoFlex Desk external hardrive doesn't show in "My Computer"

Have you checked in the drive management console to make sure it's not just that it needs to be 'activated' or assigned a drive letter again?

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I bought a new Seagate FreeAgent Desk 500Gig external drive today for Black Friday. It is not the one specifically for Mac users, but is supposed to work with Macs as well. I am a photographer and am trying to transfer over my digital photography work files and raw images from my desktop Mac to the hard drive; However, I am unable to create a new file on the drive or put any of my images on it.

I am getting a notice that states that: "The drive cannot be modified."
I looked on Seagate's website and it states that I will need to reformat the drive. It suggests the user 'see answer ID: 2452'; however clicking on that option brings me to a page that doesn't explain anything about how to do this or even mentions anything about this problem.

I got a great deal on it and would really like to be able to use it soon.
Any idea on how to fix this?
I'd appreciate your thoroughness as I am not extremely knowledgeable about this subject.
Thank you,

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Basically what is said above. this is what has happened so far...
When i first plugged the usb device in, it began to load the "Add New Hardware" driver screen. i ran through that assuming there was a driver to install, after finding there was none, i hit cancel on the add new hardware. Unfortunately, it hasn't showed up on my computer since. I have plugged the device into both of my friends computers, one running vista, the other XP and they both picked it up easily. I have looked under device manager as well and it doesn't read it. I have tried restarting, unplugging...and all that.

does anybody have any advice?

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Following my old computer crash, I invested in a new Mesh computer loaded with Windows 7.

I bought a cradle for the old HDD and plugged that in and Windows 7 recognised it straight away and I can pull stuff off it without any difficulty.

The Seagate Freeagent (now called Classic I believe - the brown/yellow one) refused to come up as a drive and nothing I do will make it do so. I have downloaded the 64 bit Seagate Manager from the Seagate website but to no avail.

It appears as a device in the Devices but right-clicking only gives you two tabs, neither of which do anything. Updating the driver has no effect. The drivers still come up as Windows32 drivers. I even formatted the Freeagent but with the same result.

At one point, Windows 7 froze but disconnecting the Freeagent cured that.

Any ideas? Not being very computer savvy, I don't really understand why it recognises my old XP HDD but not the Freeagent.

Answer:Windows 7 and Seagate Freeagent 320Gb external drive

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I have a hard drive that was damaged in shipping. I contacted Seagate and they said I could ship it to them for replacement but I wouldn't get my data back unless I paid them an exorbitant amount of money for their data recovery services. So I cracked it open. It appears to be in great shape, the only immediately apparent issue is that the mini-USB connector popped off. I don't know how to solder so I won't be fixing that at the moment, but I have a friend who could probably do it.

My problem is this: on the sticker it labels the connections SATA Power, SATA Data, and Jumper Block. The USB and Power connectors are soldered onto a PCB which is screwed and soldered directly to the hard drive. Could I just plug it into the wall socket with the external power and plug the SATA into the motherboard?

Could I just leave the hard drive on the floor of the computer case or something like that while I transfer the data from it, or could that cause data loss or failure? How would I mount the drive otherwise? The USB and power connectors protrude out the side - where the mount screws go - about 3/4 of an inch.

Basically is it worth it or is it possible to extract the data as it is now, or would it be better to get the USB connector fixed?

Here's the SATA connection, this is unused by the external enclosure:

Here's the external power connector, to the right of it is where the mini-USB connector was, and to the right of that is one of the mount screw holes.

He... Read more

Answer:Seagate Freeagent External Drive - Connection issues

Is it just me or do the SATA connectors look odd?

My friend said he is not at all confident in his soldering skills but said he would do it as a last resort.

Really at a loss of what to do here. I'm not sure if I'll be able to connect it at all - internally or with another external enclosure.

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Drive shows in disk management as E: 238gb. I want to form 2 equal partitions but on right clicking E there is no option to partition same. There is the option to shrink volume, if I did this would I then be able to set up remaining space as new partition.

Answer:Partitioning Seagate FreeAgent hard drive in Vist

In a word, yes.

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Have a external hard drive that was backed up on a macbook pro
using time machine. I try to take the files out that I put on a windows 7 PC
and it wont show up in My Computer.
But it does on device manager.
is there a problem with the external hardrive?

Answer:Seagate FreeAgent external hard drive not showing up on Windows?

It is likely formatted as Mac OS Extended (journaled), HFS+. Windows can't natively read that.

"I try to take the files out that I put on a windows 7 PC" is a confusing statement. If you want to read the files on the drive from 7, you can't without a 3rd party tool. If you are just wanting to put stuff on there from the PC and don't care about the Mac backup, then just format the drive. Do that through Disk Management in the Admin Tools control panel.

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I bought a Seagate FreeAgent Desktop 250GB drive for a friend a few days ago. I was able to get it connected to a machine running Windows XP SP2 just fine and I could see the drive ok. I noticed about 18GB or so was "used" even though there was only one 73MB PDF file visible when I viewed the drive contents. The drive has 232GB of free space, I believe.

I understand not all 250GB will be available for user data but is it reasonable for 18GB to be consumed by filesystem info?



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The drive was running fine for about 15 mins but since my laptop was on battery and i had steeped away i did not realize that the battery ran out . post that since i have connected it back the laptop does not read the drive. I have tried checking it with my desktop and 2 other laptops but the result is the same. also tried changing the USB Cable but this also has not worked. it does not show up in my disk management tab or under my "my Computer". Please advise.

Answer:External Hard Drive seagate (freeagent Desk) stopped being recognized

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Hi, I recently purchased a 4gb ram. After I have installed it onto my window 7 64 bit, 4 gb w510. It still says I have only have 4gb physical memory not 8bg in task manager, in bios. But cpu-z somehow sees the new 4gb ram? Anyone can help me out? Thanks

Answer:w510 doesn't recognize new 4gb ram?

What is the model/type of your T510 ? (look like 2342-F5G) Are the 8Gb RAm displayed in the BIOS ?

__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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I am running a HP compaq with AMD64 Athlon dual core and Win 8.1. I had a WD Caviar (2TB WD2001FASS) connected as an external hard rive. All went well for about 2 weeks. Then my PC wouldn't recognize the external drive. I tried all of the fixes that you shared with me-no luck. I figured I had a hardware issue so I replaced my external case with a Voyager S3. This allows me to swap HDs by dropping them in a slot. Now, my PC recognizes my Seagate Baracuda 7200.10 but not the WDs ( i have 3 of them). I have data on one drive that I would like to save and my recovery drive is also one of the WDs. the third is blank.

I am hoping you can help.

Thanks in advance, PM

Answer:pc doesn't recognize wd hd but does recognize seagate

This software is the release candidate, as in a beta release and is bound to have bugs.

Do you have an alternate full release operating system?

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I've got a Seagate Expansion drive connected to my PC using a USB A - USB 3.0 micro B cable.
I'm unable to find any "Safely remove" option, and at one point when unsafely removing I got a blue screen.
I've tried:

The tray. Nothing there.Running "rundll32 shell32.dll,Control_RunDLL hotplug.dll", and the drive does not show up there.Looking in device manager. There it shows under "Disk drives" as "Seagate Expansion SCSI Disk Device" and I see that under "Storage controllers" I've got a "USB Attached SCSI (UAS) Mass Storage Device".If I on the device go right click, "Properties", "Hardware", select it, "Properties", "Policies" it has no "Removal policy" options. Only "Write-caching policy" options.
How do I make Windows understand/handle this drive as an external drive that can be safely removed?

Answer:Can't safely remove Seagate Expansion drive connected using USB3.0SS

Are your USB Chipset drivers up to date?

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Help! My computer recently crashed on me. I was getting the Blue Screen of Death. I thought I had a bad hard drive, so I returned my hard drive to Seagate and received another one. I just tried to put it into my computer and install Windows XP SP3, but after I select to install windows and press F8 to accept their terms, I see the screen that is supposed to show the open space on any hard drives installed, (so that I can select where I would like to install Windows XP) and it says "no disc in drive"! If I press enter, I then get a blue error screen that says it can't proceed and is shutting down my system to protect it. And then I can't do anything else. What is wrong with my computer? Could it be a problem with my motherboard? I have an Asus P5LP-LE. The HP/Compaq motherboard name is Leucite-GL8E.

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Hello All,

An external HD, with all of our family home vids, got knocked off the desk onto the floor. When I plug it into the USB, it does recognize the drive, but sometimes it shows the capacity info and sometimes it doesn't. When it does show the capacity info, I can get into the drive and see the files. They even show up as thumbnails, but when I click in the thumbnail the vid starts to load but it never plays. So, it can see the files, it just can't play them. There is no clicking sound coming from the drive. My bro-in-law thinks that the controller board is either bad or disconnected.

I did run CHKDSK on E:, but it didn't seem to do anything. It never ended, and I figured it couldn't recognize the disk, so I aborted it. Do I need to let it run no matter how long it takes?

I was thinking about a recovery program, but figured it wouldn't do any good, since it seems to me that there is a physical issue...should I still try one?

If there is a physical issue, I have replaced some components in my CPU (vid card, power supply, RAM) but I have never opened any type of hard drive. Is this something that I could tackle, or is it best to leave it to the professionals and pay through the nose?

Thanks for your time!

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I just went out and purchased a Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 hard drive for about $100 because I thought it was too good to pass up. Now I am having second thoughts, and wondering if I should return it, or if I got a good deal. I need to upgrade my Windows 7 OS to 64 bit from 32 bit because, I am told, the 32 bit version does not access all of the memory, but the 64 bit does. So, being the packrat that I am with documents and files, I just wanted to dump all of my documents and downloads and pictures and videos onto a large Hard Drive and then deal with them later.

Then, I would reformat my notebook computer's HDD and install fresh Win 7 64 bit and Office 2010 64 bit. But, I also need a backup system for this setup. I have been using Mozy automated backup, but I would like to somehow get rid of that fee of $5 monthly. I know it is not a lot, but if I keep paying it forever, it will be.

The way Mozy works is that it automatically backs up changed files in the background, and even can back up open files. Then you go to their Website and choose files if you ever need to restore one or all of your files. I would like a system to run this way on my laptop.

What I was thinking is that the laptop could backup to the desktop thru my wifi network, then the desktop would have the 2 TB hd connected, and that would automatically be backed up. So, the notebook, would have 2 back up sets, one on the desktop and one on the hard drive. But then what if I have pictu... Read more

Answer:Is the Seagate GoFlex Desk a good HDD?

I own 2 GoFlex drives. I just don't have the desktop I have the portable models. I love them for some of the reasons you mentioned. They allow you to pick the connection you want. 2 TB for $100 - why complain?

Like you, I don't trust external drives or internal ones either. My backup strategy is to use at least 2 good backup programs and back up to at least 2 externals. That way if one external goes out you still have your backups. I think you made a good buy. Externals are just internal drives in an enclosure. They can fail just like internals do. But for the price you paid,you couldn't buy 2 TB internal drives.

BTW, if you own a Seagate or Western Digital drive they both offer backup programs on their web sites. Both are scaled down versions of Acronis.

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Hello every one in this site.I had bought a Seagate GoFlex 250 GB external HD.I had transfered 100GB date to it.Onece I've removed it from the laptop without klick on satly remove from the task bar.And at the moment My laptop can recognise my HD.I use Windows XP.I had been using it for2 weeks and that happenned.From MAPLIN UK (London).The technicians told me that it faulty.I dont believe them and i thing is a small problem that i can fix by-myself.The Disc spins the power light is flashing,when i go to safly remove it shows me that the drive is recognised.But I cant open the HD's directory to see my files.If any one have an idea what would be the problem please write to me.Also if i need to recover my files please tellme how and what software do i need.Thank you in advance.the date inside is realy importante for me.regardin tolio

Answer:Seagate GoFlex not recognised by my laptop

Maybe it is just the unit that is faulty not the harddrive, can you not remove the hard drive,install it as a slave, by moving the little plastic cap, then installing it on your PC.

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When trying to install a Seagate GoFlex Thunderbold adapter (model SRD0001) I get an error "This Thunderbold Device is not certified for PC use. I contacted Seagate, and they sent me a link to download a driver: Asmedia 106x SATA Controller. When looking at Device Manager under "IDE ATA/ATAPI Controllers" it has a code 12, saying this device cannot find enough resources. Without this Asmedia 106X SATA Controller driver, I get the same code 12, with the "Standard AHCI 1.0 serial ATA controller.


Go to Solution.

Answer:Seagate GoFlex Thunderbolt Adapter

This is with a new W540, running Windows 7

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Hey guys,

I've recently purchased a GoFlex hard drive for backup storage on my home network. It's an external hard drive connected to my wireless modem via ethernet, which (ideally) is accessible by any device on the wireless network. I've inserted the CD, followed the instructions, and got it working on one of two laptops.

The second laptop is having issues. I've inserted the CD, followed the same steps, but it cannot seem to find the GoFlex device.

1) I've confirmed that both laptops are on the same network and the same workgroup.
2) I've tried connecting laptop #2 directly via ethernet to the modem, but even then it cannot find the device.

I'm looking for suggestions here. If any details about OS, router, or device is required, then I'll be happy to post.

Thanks for the help!

Answer:Seagate GoFlex Setup problems

is your drive something like this?

Only a 40% approval rating, I would reconsider spending the time to try to make it work. I read some of the 19 one star ratings, seems like you could have a common problem that even Seagate hasn't tried to offer support for. That's a shame because I have a few small portable Seagate drives and they have worked very well for me, I liked the brand.

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I purchased a 2TB Seagate GoFlex Desk External HDD and Windows did not auto-detect it. So I went under Device Manager and under Other Devices, the Seagate drive was listed with the yellow exclamation. It shows that the driver is not found. I had windows search online and it found nothing. The only way I know to get it back is to do a repair/restore of windows. I am afraid to do this as I have to much to risk losing. Is there any other way to obtain this driver.


I plugged the device into another computer also running Windows 7 (only home not pro) and it auto-detected right away. So I know for sure the device works.
My computer though is most definitely missing the driver.

Answer:Seagate GoFlex Desk Driver

Just a thought. If I have another computer running the same OS, just home not pro, and it recognizes the drive, is there a way to tell what driver it is using? If so, can I just copy the driver to my computer?

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Hello, I have a goflex seagate 500gb usb 2.0 it as working fine yesterday. Now i plug it in it installed a unknow device. can t see it in disk management or other programs. tryied different cable and pc still the same. my information on that is crucial. The disk is spinning fine.

Answer:Seagate GoFlex Unknow device

I had a GoFlex at one point. Now I have a 2.5" - 500GB internal hard drive that I use for backups. Excellent hard drive. But I had nothing but trouble using the external hard drive.

I found that the bridge connector - the portion of the external drive that plugs into the standard SATA connectors on the 2.5" drive - was loose. If I applied pressure in and up I could get it to connect. If I let go it disconnected.

Decision time: You can pry the bridge connector off of the external shell casing. This will expose the SATA connectors. Unfortunately the casing is in the way of the normal connectors you would use to connect it to a desktop. This means you must pry open the casing to remove the standard 2.5" hard drive inside. This will void any warranty if there is one still valid. So there's the decision: data or warranty? No warranty, no decision - remove the drive.

Now connect the drive directly to the PC like any other SATA hard drive. You should be able to get to your data that way.
If the drive is not recognized (in BIOS or Windows) connected directly then it may be defective. Post back if this is the case.

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I have a Seagate GoFlex External hard drive (2TB). I originally formatted with an apple computer, running OSX, which I no longer have. I am trying to format it to run on my windows computer. The bios seems to recognize it, but the Operating system does not. I am also unable to format it on my Linux computer. I have had the BIOS on both computers scan the GoFlex drive, but the bios says it is fine, no problems with it. Does anyone have any Ideas?
Edit: I've also tried the troubleshooting on the Seagate website, But my Disk Management won't open, it just says "Connecting to Virtual Disk Service..." and only that
It will NOT load the information about disks

Edit: I've gotten it to work, or at least that part. Do I want to initalize it with an MBR or GPT partitioning style?

Edit: I have tried to initalize it, but it says it could not because of I/O device error
The link to the error message screen shot is here:
Could this be a driver problem? or is the Hard Drive bad. (I sure hope it's not)

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I have just purchased a Nexus 10 and a Seagate Goflex Home Drive for backing up and specially media streaming.
Unfortunately I can not get the GoFlex Access App to work on my Nexus.
I have contacted Seagate and they are telling me there's an incompatibility with the Android version 4.2.2 for why the app is not allowing access to the Goflex Home. They are saying 4.1 worked fine and will be looking into the issue.
In the meanwhile, as I spend a lot of money (and a lot of research) on 2 devices which are not working together, I am wondering if anyone has come across the same problem and found a solution.
I have tried a couple of other file managers. Although the Goflex is recognised on the network, when I open the folder it says something like "directory/folder empty'.
I am grateful for any help.

Answer:Cant get Android 4.2 to work on Seagate Goflex App

So why cannot you get the old version of android, and run that. what about using it from a USB stick or SD card if these will work with nexus

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I just bought (so it is returnable) a 2 TB seagate usb 2.0 HDD. Since it was only $100, I thought it was too good to pass up...

I guess my first question is whether I should use the Seagate software (Memeo) that came with it, or just do my own thing?

Second, I would like my 'own thing' to be a backup like Mozy does, where it backs up in the background anything that changes, including files that are 'open', like OUTLOOK.PST. Then you can go and pick which files to restore if anything bad should happen. Is there any software out there like this?

Detail:The drive is a Seagate FreeAgent GoFlex Desk, which has a swappable connector, so I presume this same drive could be used on a network...?

ALSO, it has Memeo backup software. Is this any good? What is the best/easiest?


Also, I was thinking of using this type of background backup to backup my Notebook files to my Desktop PC thru the home network, then the files on the Desktop PC would be automatically backed up to the Seagate, which is connected to the Desktop HD. Does this sound too kludgy, or is it a reasonable setup?

FWIW, I do own Macrium, so if that does anything. I also have my data in a separate partition from my system files, and periodically do a system restore disc and image. Now, having recently increased my RAM from 2GB to 4GB, and finding out that 32 bit Win 7 does not access all of the available RAM in 4GB, I am going to do a complete system overhaul, reformatting the internal HD on my Notebook... Read more

Answer:Best backup strategy with Seagate GoFlex

Quote: Originally Posted by juanantoniod

I guess my first question is whether I should use the Seagate software (Memeo) that came with it, or just do my own thing?

Second, I would like my 'own thing' to be a backup like Mozy does, where it backs up in the background anything that changes, including files that are 'open', like OUTLOOK.PST. Then you can go and pick which files to restore if anything bad should happen. Is there any software out there like this?

FWIW, I do own Macrium, so if that does anything.

I don't know anything about Memeo. I'd find out if it is an imaging product or a conventional backup product. You certainly wouldn't need it, but it might be useful.

I'd do my own thing. There are numerous imaging and non-imaging products available for free. Microsoft makes one called Synctoy. Windows 7 itself has both a conventional and an imaging backup program built in, but some people prefer to use other tools.

If you have a Seagate drive, you can get a free download of the Seagate version of Acronis True Image from the Seagate web site. It and Macrium are both imaging products and both work pretty well.

I'm not sure about products that can back up open files.

I'd advise you not to rely on an imaging product to back up your own personal files. Images are OK for backing up your operating system.

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I just purchased a Western Digital My Passport Ultra 2TB external USB3 hard drive model WDBBKD0020BBK and it's not detectable/mounting when plugged in to either the USB 3 or 2 ports. I've verified the drive as working and detectable on another computer. It's not seen under disk management either.
Have gone through in detail all troubleshooting steps found in WDC's page for external HDD's, as well as Dell's knowledge base and tried various suggestions found via web searches involving USB and Windows 10 over a period of several hours without any success.
Both Windows and Dell updates are current as are USB related drivers.
It is spinning/vibrating and does have a solid indicator light so it's powered up. The light eventually changes to a slow flash indicating it's in standby.
Has anybody else had this issue and found a fix?
My new laptop has been otherwise trouble free so far but not being able to connect an external HDD is quite limiting.

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(I have a windows 7 x64) I'm trying to boot from a usb and I followed an online video to make my goflex booteable. I basically fudged up but i managed to format it back to the original NTFS format with absolutely no files on it. When I go to Windows->Computer the drive isnt there! I went to Computer->(right click) manage and went to the disk management section and the drive is there! but i can't add any files to it from there . any help? Also, when i plug in the drive, i hear the usual sound when i plug any usb in, then i can choose to safely eject my seagate goflex! but i can't open the drive to put files in it!

Answer:Solved: seagate goflex external hdd not recognized

nevermind! I just had to add a drive letter to be able to access it! for anyone interested, computer(right click) manage ->disk management. click on the disk (then right click) add drive letter

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Following on from the discussion below in the Ransomware thread, I've been trying to turn off SMB1 in Windows (given it's been highlighted as an security risk) but still retain access to my Seagate Goflex Home, which is an old NAS device.

However I've not had any luck with the change suggested.

I don't think there's an officially supported way to get into the Linux it's running, but there is a workaround on the OpenStora website. This allowed me to access the /etc/samba folder and replace the smb.conf with a modified version containing the extra "max protocol " line, as suggested by @jimbo45.

I tried both SMB3 and SMB2, rebooting between each change.

But I still can't access the fileshare on a Windows 10 machine with the SMB1 feature switched off.

I did run the smbstatus command, which returned:
Samba version 3.0.28-0.el5.8.oe5

I'm wondering if the version of Samba running on this NSA might simply be too old to support SMB2 or SMB3 ?

It's a long time since I used Unix to any degree so it's possible I missed something.

Here's part of the original discussion:

Me said:

It turns out that this stopped me accessing my old NAS drive (at least the way I've been using it) so I've been going round turning SMB1 back on again.

jimbo45 said:


Hi there
On the SAMBA config on your NAS box set it to SMB2 or 3 - then that should allow you to re... Read more

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ok so i hooked this thing upd to my macbook ran the installation now my question is is there anything I still need to do before i can start using this hdd? I still have the software that came on it do I just create a new folder and go use it? Another thing when installing it asked weather i wanted Mac, or mac and pc compatible. I choose mac and pc but apparently that option doesn't allow time machine to work how to i get time machine to work on this. And one last this when i click eject on my mac the drive shuts off, but as soon i i pull the usb cord out it turns back on should i pull the power cord after i eject?

Answer:Free agent Goflex 1TB seagate external hdd

I'm thinking that it has to be formatted as Mac-compatible only, as I don't think Time Machine works on a FAT32 partition (and I don't think Macs read NTFS, unless that's changed in the past few years). 

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I recall when I set this device up (SEAGATE GoFlex Home a few years ago, it was incredible picky about how you access files.

I'm using an Android box now to connect to my music collection and while I can get into the device through 1 program, I seem to hitting a rouad block using SAMBA Media Player.

It sees the drive ATOMIC2TB.

I'm then presented with

Challenges me to enter

I've enters UNAME and PASSWORD
Ive' entered (verified from windows machine
GoFlex Home Public\UNAME

...and every combination I could imagine ( I guess expect the correct one)
And still dont get access the drive.

My understanding is that I'm trying to access the
SERVER at GoFlex_Home
SUBDIR at GoFLex Home Public
and then
SUBDIR NEW MP3 Collection

I have all the right bits but can't seem to get connected.

Through the same SAMBA NETWORK PLAYER I can access my DNS 323, either drive, and effortlessly view files.

I need to have the MP3s on the SEAGATE NAS due to file access\connection dropping issue with the DNS-323. I had bought it to use for MP3s, but it keeps disconnecting when I try moving files to it.

THe GoFLex Drive doesn't do this, so I figured I'd just moved everything there... but the path is killing the idea.

Would love another set of eyes on this.

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Just as some background..... I have 2 of these Seagate GoFlex Home NAS devices. A 1Tb version, and a 2TB version.

Lately the 1TB version has been giving me issues with logging in. I have it as a mapped network drive which should up under My Computer. It (and the other 3 NAS drives) show as disconnected when I first look at them. Seagate NAS 2TB and the 2 disks on my DLink DNS323 connect as soon as I clcik on them, and I can view files no problem.
THe 1TB Seagate asks for authentication, despite the credentials already saved. It should just open right away as the other 3 drives do. When I enter my PW, I get refused.

- I know my login UNAME and PWORD.
- I can access the server from the static IP I set.
- When I click on Seagate Share (this is through the web interface) it brings up the directories and ultimately the files on the NAS no problem. Then... if I click on the mapped network drive I can access the files.

I shouldn't have to open a browser, and login to the server first. I don't have to do that on the 2TB device, and never has to do this before. I don't know what has changed to cause this behaviour.

Would appreciate some insight.

I'm concerned that the device or the drive may be going bad... but I have no direct eveidence of that, just some quirky login behaviour.


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 I have a portable Seagate portable hard drive loaded on my computer...awhile back I safely un-pluged the harddrive for about a month and now the computer doesn't recgonize the Seagate product? From time to time I get a message saying I have 4171 files safely downloaded, I click on Computer and there is not an icon for Seagate FreeAgent GoFlex?   

Answer:Dell XP Professional not recognizing SeaGate GoFlex Hardrive

Does the drive show up in Disc Management? Does it work on other systems?
And about the message you see - when do you see it, where do you see it, and EXACTLY what does it say?

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I have a Seagate GoFlex Desk 2TB drive that was on our home network, simply quit being accessible. I have removed it from its outer enclosure and the base after purchasing a cable to connect to my USB port. SeaTools will not recognize the disk drive in order to troubleshoot and below are the screen shots from Disk Management as well as Partion Wizard as found in an earlier thread I tried. Disk Management wants me to intitialize the drive, I have always chosen cancel there in fear of loosing all the data that I need.

PW finds no partitions to recover. Whats my next steps?

I'm running Windows 8.1.

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Hey Everyone,I am trying to create a system disk image on my external hard drive (Seagate GoFlex Home). I'm currently running Windows 8. I selected the external drive, entered my logon info for the drive, and clicked start. It ran for about 15 seconds before giving me an error (0x80780119) saying the drive didn't have enough free space. I tried rerunning the backup, with the same result.When I open Memeo Dashboard (the software that came with the drive) it shows 1.46 TB free of 1.92. The odd thing is when I right-click the drive (under Network) it shows 0 bytes of 0 bytes free.I have backed up the system onto that drive once before, and it worked fine. Do you think because there is already a System Disc Image on the drive it won't let me create another?Thanks.

Answer:Backup Problems with Seagate GoFlex Home and Windows 8

Space permitting, you can put as many backup images as you want on the same hard drive so that's not the problem.Test the drive for faults with SeaTools for Windows: edited by phil22

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A lifetime of data on it.

Found other posters here with the problem which led me to post. It was working fine and due to whatever it now doesn't show up in explorer.

It's a USB3. I tried on multiple computers and USB 1 and 2, running Win 8 and Win 7.

Shows up in device manager and shows up as usb. I can't get it to view in partition wizard or any other recovery program like testdisk that tries to view it.

I currently have it out of the case and attached internally. I had to add it with computer running since I can't access any jumper settings and computer won't boot with it installed.

BUT it shows up in disk management. Images attached.

Can I initialize but not format, will that help it show up in Partwizard so I can get at the data somehow to save?

For the love of God HELP please...


Answer:Ext Seagate Goflex 1TB not initialized, can't view in partition wizard

Update - I just plugged it back into usb, I now don't even see it in disk management.

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Anyone use the Seagate Replica software that comes with the 2T External Hardrive? This is the GoFlex Desk series of external harddrives.

The software does an automatic backup of all your computers harddrives and logical drives and backs up any changes periodically to the external hardrive. It is suppose to allow full recovery (it includes a boot disk, linux based for restoring from the backed up 'image').

Anyone use it, and does it successfully restore the 'image' in case of a full crash?

Answer:Seagate Replica (2T External Harddrive) GoFlex Desk

Why bother using third-party disk-imaging (especially from Seagate) when Windows 7 has it built-in?
The built-in one works well, I've used it.

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I bought this on the understanding that it was a device that I could access wirelessly and transfer files into and out of it.

It is a good backup device for my desktop which is wired to it permanantly through my Router and backs up all my work continuously.
I can connect to it wirelessly with my Laptop and download files for viewing only. I cannot edit those files or upload additional ones into this drive. This difficult as I do a lot of entry away from home.
I followed the instructions on the Help File and hardwired the Laptop to my router with the result it totally wiped all my Desktop Data and replaced it with that from the Laptop. Has anyone had experience of this system and can they help me?


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I bought this on the understanding that it was a device that I could access wirelessly and transfer files into and out of it.

It is a good backup device for my desktop which is wired to it permanantly through my Router and backs up all my work continuously.
I can connect to it wirelessly with my Laptop and download files for viewing only. I cannot edit those files or upload additional ones into this drive. This difficult as I do a lot of entry away from home.
I followed the instructions on the Help File and hardwired the Laptop to my router with the result it totally wiped all my Desktop Data and replaced it with that from the Laptop. Has anyone had experience of this system and can they help me?


Answer:Seagate GoFlex Home Network Storage System 2Tb

Sorry no experience. Hopefully, some permissions need setting. A quick read thru' this search mentions something about data being wiped on a new setup.
Have you had a look/posted in Seagate forums?
Bit quiet here just now. Maybe someone will jump in.
Are you using XP/Vista/7/Mac?
Until you solve it, I suppose Dropbox/Google Docs or USB Flash sticks could be used for your work. Maybe you were doing that before buying the Golfex anyway.

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Cannot stop this msg says Generic volume in use,Is it possible to reformate and use as a normal basic portable H.D. Fed up with this unit.

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I recently upgraded from Windows Vista Business to Windows 7 Professional. The problem I am having is that my Seagate Freeagent 1TB drive wont load in Windows 7. I have to keep going to Device Manager and Uninstalling the driver and then plugging it back in so it automatically installs itself and then when I shut down the computer I have to do the process again.

I thought things that worked with Windows Vista were supposed to work with Windows 7.

Any solutions or help on this problem would be appreciated. PS I have already tried insalling newer drivers, I have the latest ones, and I know this is a software issue as I am able to access the drive as normal after re-installing it each time.

So any help would be appreciated.

Answer:Seagate Freeagent 1TB

First, welcome to the SevenForums

I assuming (since your specs are limited) that this HDD is a USB device. If so, I know of several people with the same problem. There is at this time no fix is available other then to turn it off prior to starting your computer then turning it back on once your system is up and running. Not sure why this happens only that it does, and there are several other HDDs that do the same thing. Some of Western Digital's HDD Books USB HDDs do the same thing. Not sure if it is Microsoft's fault or a driver problem yet unsolved by the HDD manufactures—your guess is as good as. . .

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Question: Seagate FreeAgent

Lost the ability to load FreeAgent after it was unplugged from usb before it was "Removed"... Won't start up. light wont turn on. Computer wont even recognize that its's not much but all that i hold dear is on that external hard drive... have i lost it all... and al i even in the right place for this??? new at this... thank u

Answer:Seagate FreeAgent

If the light won't turn on and you are sure you have all power connections secure, then either the power supply or the enclosure is bad, or possibly the disk inside the enclosure. If you have a volt meter, you may be able to test the enclosure's power supply.

WARNING: Performing the instructions below may void your warranty.

I recommend you remove the drive from its enclosure and connect it internally as a secondary drive to a desktop computer. See if it works there. If it does, your data recovery problem is solved. If not, then you may have a failed hard disk.

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I purchased 2 of these so-called external backup systems. Both of them continued to create mirror images until they filled up the entire drive (500 gb) and then gave an error that there was no more space on the drive. There doesn't seem to be anyway to control these drives at all. I would welcome any advice I can get. Thanks.

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Question: seagate freeagent

I have a seagate freeagent and I was trying to upload a video to youtube. It froze so I shut down the internet site. Now my freeagent will not open. My computer sees it but when I try to open it, it says that another program is using it and to close any programs down. I have tried uninstalling the driver and reinstalling it. I have unplugged it and plugged it back in.....still the same error. I have my whole life in pictures on the drive......I cannot loose any of them.

Any help would be appreciated

Answer:seagate freeagent

I have my whole life in pictures on the drive......I cannot loose any of them.Click to expand...

There are two kinds of storage devices: those that have already failed and those that will. Data you have only one copy of is data you intend to not keep.

Try the device on another computer. If it works there, you're saved.

If not, your next step is to determine whether it is the enclosure that has failed or the hard disk inside.

WARNING: Performing the next operation will void your warranty.

Remove the disk from the enclosure and connect it internally to a desktop computer. If it works there you have determined the enclosure failed. If not, we have further work to do.

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So ever since mast night, ive. Ive been trying to back up my files to my 1tb hardrive, but at certain points it would fail and not give an error code/message. Then when I deleted the stuff that was able to be backed up on it, the capacity amount did not increase, as if I didn't delete the files at all! Help?

Answer:backup failing with a unknown error?? Seagate GoFlex 1TB Hardrive

I'm not an expert at anything so these are just some random thoughts off the top of my head.

- Since you're using a netbook, are you plugged into ac or trying to backup on battery power alone?
- Have you tried a different USB port?
- With the GoFlex plugged in is it recognized in Disk Management?
- Does it have one large partition of about 931GB or does it have more than one partition?
- If more than one partition could you post screenshot of your maximized Disk Management?

How To Access Disk Management in Windows 7

Screenshots and Files - Upload and Post in Seven Forums

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I just bought this free agent pro external harddisk, I followed the instructions to connect it to my lap top and the result was that i can not access it. When i double klik the icon to open the disk, i get a stop message that the disk is not accessible (E:\ er ikke tilgjegelig). I don't really understand why should it happen like this when the drive is completely new..
If u have any sollution to this problem please help me!

My laptop is a HP dv5095, AMD Turion 64, 100GB HD, 1024MB Memory running Windows XP Home edition SP2

Answer:Seagate FreeAgent Pro 320GB

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Hi all

I have recently purchased a 2nd hand 750Gb External Hard drive.

I scanned it and rand file restore software to make sure it was totally clean. Then I formatted it too (you cant be too safe). Anyway, it worked long enough for me to put all of my family photos on and music, films work and other photos.

However now it has stopped working. When I plug it in it crashes the computer, and it does the same to the boot up whenever I plug it in. I have tried to use the safe remove hardware, and this is where it gets confusing.

The computer is recognising it in Device manager and the safe removal, but it wont let me safe remove (crashes) and it also wont let me populate the volume to see if that works (crashes again). Sending it off to be fixed isn't an option (my girlfriend would kill me......the photos you see......).

Is there anything I can try, I'm rapidly loosing hair at pulling it out.

Cheers Guys

This forum is great


Answer:Seagate FreeAgent External HDD

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I just bought a 320GB Seagate FreeAgent External Hard Drive for quite a deal...120bucks at best buy. anyway the hard drive is working fine on the ubuntu i already have installed..ive partitioned the external and everything. i want to install ubuntu on it but when i put the disk in and load it up..ubuntu doesent read the EHD. ive tryed unplugging and plugging back in i checked every driver its just not being read. Is there anyway to like..mount it or have it be read on ubuntu on ubunutu right now (not live cd its my installed) and its working perfectly. this ubuntu is installed on my internal hd by the way.

any help would be appreciated.


Answer:Ubuntu and Seagate FreeAgent

this could be what you need:

good luck

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Hi, I have a problem with my new FreeAgent Desktop 250GB drive . The device manager starts fine but it won't save any of my backup plans or let me use the manager for a manual backup. I click on Backup Now in the system tray (since the manager doesn't even have the manual backup button) but it just asks me to set what I want to back up (which it doesn't save) then returns me to the drives screen. I checked the backup log and it said that a backup was done but it says zero files where actually backed up. HELP!!Cheers

Answer:Seagate Freeagent Problem

I don't think its a problem with the actual harddrive as i can copy and paste files on to it. Just wanted to back up automatically like it should.

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I have all my photos and ripped CD's on my external SEagate freeagent 500Gb drive- hasbeen fine for over a year, but this morning it powered on for abour 30secs then the light went out. It wasn't even detected by my PC.Any ideas please????????

Answer:Seagate Freeagent HD dead?!?!?

Download diagnostic software from their site and check it out

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Hey guys,

I bought an external hard drive to store all my movies, TV shows, etc..

However when I try to put something on this hard drive it COPIES the files instead of MOVING them. This takes a lot longer than it should because I'm not wanting to copy, I just want to move it over. I've tried deleting all the software files in the drive that may run the program but that doesn't help.

Any suggestions?



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I can't find confirmation that this external HD is compatible with Windows 7

Answer:Seagate FreeAgent Pro compatibility

Hi BribieBill and welcome... I use a external HD with win7 64bit and loving it... If it's USB just plug it in when your puter is off and when your external HD falls a sleep power on your puter and enjoy... GL

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Hi, Does anyone have any experience of this USB External hard drive? I think my Western Digital 'My Book' is going to pack up soon, so need to find a replacement. Yesterday i asked about a Buffalo drive and got some positive responses, but this one looks good too (and tiny in size). Thanks - Tony

Answer:Seagate 250gb FreeAgent Go/2.5

I use a Buffalo drive however, and it's extremely reliable - the only irritation is the incessant humming noise the drive motor makes.

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Basically i have them plugged in. yet you have to hold the touch power button to get the drive to power up and light to go on, then the system see's it and i can open it and add files. Also the same applies to turn these drives off, push and hold, the light will turn off, and it will disconnect from the computer and I thought they were off. Here's my problem. both have been on this entire time. (over a year). today i felt one and it was decently warm and spinning. it spun all day even tho the power light was off. and the second drive is doing it as well.. so why do they always run?? i had to unplug the drives to get them to stop spinning and to turn off and cool down.

So what is the deal here.. is this just how they work. i dont want my ext always running.

Any help would be great.. Thanks!

Answer:Seagate FreeAgent Pro Ext HD Problem

Does not sound right to me, i have a terabyte FreeAgent Desk and it is recognized the second i plug it in and spins down within 10 minutes i would guess.

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I have tried to get the computer to recognize the freeagent pro with esata port but for some reason it just doesn't. I have read others who have had the same problem on google but did not find an answer. Does anyone know what I need to do. I am using the AM2 mobod from gigabyte. gam-57sli. Advice on what I need to do will be welcome. Vista Ult. OS

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i was trying to create a 30gb partition on my ext HDD and convert it from ntfs to fat32 so i could use that partition with my ps3. however whilst in the middle creating the partition with partition manager the whole system froze and even after leaving it for several hours it was still the same and to force shutdown the laptop.

switched laptop back on and all i can get on that is insert recovery disk (which i'm making atm). Plugged the ext HDD into my girlfriends laptop and it makes the sound of being connected and shows in disk management and device manager but not in my computer

Please help me a) get it showing in my computer and more impotantly B) help recover the files. i know it should have been backed up twice lesson well and truly learned!!

oh yeah i have a sony vaio fw21L running vista sp2

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After a disastrous session where a company took control of
my laptop, I now feel the need to erase everything on my portable Seagate FreeAgent Go drive in order to start over with a clean slate. The erase method suggested in the manual is only to be used if your drive locks up on you. Can anyone tell me how to clean the drive and start over. Thanks for any help you can give.

Answer:Solved: Seagate FreeAgent Go

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I have tried to get the computer to recognize the freeagent pro with esata port but for some reason it just doesn't. I have read others who have had the same problem on google but did not find an answer. Does anyone know what I need to do. I am using the AM2 mobod from gigabyte. gam-57sli. Advice on what I need to do will be welcome. Vista Ult. OS

Answer:Seagate freeagent pro problem?

You have been posting around the Web with this... You plugged in the cable securely and it started working. Is this still the case?

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hi peeps
my old laptop has died.. broken hard drive..
all my files are backed up on my seagate freeagent 500gb
my new laptop is windows 7
ive pluged in the external drive but cant seem to recover my files.
ive played the mp3 files from the freeagent via real player but cant see how to retrive them to my new laptop...
any help much hoped for.....

Answer:xp to windows 7 via seagate freeagent

If your files are backed up on a external then it should just work like an memory stick...

If when you plug the external in and it pops up as recognised and there's no files there well then I guess you either didn't back up corrctlyor they have somehow been deleted

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Ok everybody get your laughs out first. I clumsy and I knocked a cup of water over on to my floor yesterday no big deal right? Wrong my 500 GB external hard drive was sitting right next to where the water fell on the floor. And of course decided to go into the usb and power parts of the drive. I am not sure if it got into the actual drive but now my laptop will not recognize it. I keep getting it to turn on and then my laptop says its malfunctioned and I need to replace it but that means losing alot of data. Anyone have any suggestions I would appreciate it. Thanks.

Answer:Seagate Freeagent Pro problems

If water got into the connections you need to unplug it and leave it unplugged untill the water is dried out. That doesnt mean that you dry it off with a towel or something like that. You will need to leave it dry for a while to ensure that the water you cant reach hs evaperated and dried before powering it back on. Steeing it infront of a small desk fan at room temperature may speed it up a bit. Remember water and energized electronics do not mix. Hopefully the drying out will correct your problem.

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I currently have a Seagate FreeAgent USB external drive set up and running on my desktop. I also have a Maxtor 320GB USB external drive connected. I travel with the Maxtor and store my images on this drive. I'm a photographer. Once home I ask the Seagate to update its database to reflect what's on Maxtor. I've bought another Seagate to replace my Maxtor.

A. I don't like having the Maxtor constantly running even when the cpu is off.
B. It's only a 320GB drive and will reach capacity before the Seagate.


1. What's the best way to transfer the data from the Maxtor to the new Seagate2 drive?

2. What features in the Seagate2 drive will I select during installation so that it won't compete with Seagate1 during backups?

3. How will I upload new images from my traveling Maxtor after a photo shoot?

Answer:How to set up 2nd Seagate FreeAgent 500GB

1. You can transfer files from one external drive to another by hooking them both up and then literally dragging and dropping the files from one drive, to the other drive. For example, if you have Maxtor set to C: and the Seagate to D: 'copy' the files from C:/Photography Files and then 'paste' in d:/Photography Files. Change that folder name to whichever you have.

2. Not sure

3. Do as above, but in reverse order (and destined to your desktop, or whichever computer it is you want) - be sure not to copy over an existing folder.

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I was looking at this: link

So I've read negative reviews like this:

and positives ones like this:

Is it worth it? Anyone bought one of these before?

Answer:Question about Seagate FreeAgent Pro

As far as external hdd are concerned, you also have the option of building your own. Simple choose an enclosure and select the appropriate size of drive. It's a relatively simple assembly.

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I wanted to know if I could connect my Seagate FreeAgent Pro to my TV, the Free agent has a micro USB and a eSTATA connection my TV has a HDMI connection, i know i can get a adapter for the connection but what will show up on my TV screen ? will it show my movies ?
I am tried of moving the files to my Patriot Player via a USB stick also how will i select movie i want to watch without a remote

Thank you


Answer:Seagate FreeAgent Pro connect to TV

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I have a seagate free agent 750 gig hard drive that won't open. I keep getting an I/O error message. Sometimes it says the perameters are not right and sometimes it says that the drive needs to be formatted and sometimes it opens the right way. Any suggestions. Thanks Mary

Answer:seagate freeagent 750GB HDD I/O error

try a new cable, or a different connection point if its a sata drivei hate computers!but cant help myself....

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i have window7 connected freeagent-Seagate Manager picks itup as external drive is not regonized or the external drive has no partition, do i want to creat one. (I use this drive before and has some data on it) it ask me if I want to format the drive. I do not have any conflict, see the drive under DEVICE MANAGER, under CONTROL PANEL see the drive also, go the property-device is working properly. I could not find what is wrong. Than I decided to format the drive with Seagate Manager FAIL with error message (Partitation Creation Fail) any idea

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I have a 320 gig seagate freeagent external drive. The usb port was damaged, and I have alot of info I want to salvage from it. I opened the case and connected the hard drive to my pc. The HD is a SATA drive, and I have 2 SATA cards connected to my motherboard. The drive isnt being seen by the card or by XP. The drive doesnt have any jumpers. Is there something else I need to do to access the info on the drive?

Answer:external seagate freeagent to internal

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I have a Seagate FreeAgent Go 320gb external hard drive. I used to transfer pictures from my camera (then i would burn them to disk). After transferring files (from a wedding), I put away the drive. I plugged it in my desktop a couple days later to access them and make the disk and the drive faintly beeped a few times and the lcd lights flashed. It spinned up normally but my desktop computer stopped detecting it. I unplugged it and re-plugged it and it would start the "spin up" but didn't get to a normal spin sound, then the lights continued to blink, no more beeping sounds and it's not being detected. It was then suggested that it could be a dead physical drive, among other things. I took it to a repair place and they recommended freezing it to see if I could access it one more time to get data, but that didn't happen, they just suggested data recovery. From there i plugged it in one more time and it didn't even attempt to spin up or blink. It has been plugged into 4 different computers and the results are all the same, so it isn't my computer. I have another identical seagate ext. HD and I used it's power/usb cord just to make sure it wasn't the problem. I left it alone for about 3 weeks and plugged it back in by the tiny chance the technology fairies fixed it and it did spin up and the lights blinked. When I plugged it in, my computer always intitally detects a usb and make the connect sound, then immediately makes the disconnec... Read more

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I am unable to intialize my Seagate freeAgent Go 500 GB external hardrive on Windows 7 Ultimate OS.The hard disk is getting connected and detected in Devices and Printers but i am unable to see it in My computer

Answer:unable to initialize seagate freeagent go

Look for the drive in Windows Disk Management. If found there, highlight the listing and post all the information listed for it.The drive may either be corrupted or not yet partitioned & formatted.

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I have a Seagate FreeAgent 1tb external hd that is no longer working properly. When I plug it in to my comp, it takes forever to be recognized, luckily it's being recognized at all, I guess. Unfortunately, it's being recognized as "Local Disk: (G)" as opposed to FreeAgent. When I click on it to look at the files, the bar at the top seems as though it's reading and progressing, but when it gets close to the end, it stops. Sometimes it says "not responding." Yet other times I get some sort of I/O error. Other times still it says that I need to format the hd.

I really, really need to be able to access these files as they contain home videos and pictures of my little ones that I do not have anywhere else. =/ Yes, completely my bad because I hadn't backed them up anywhere.

I tried the Seatools diagnostic long generic test, and it failed. I also tried r-studio and I got as far as the scan. The screen says that there are read errors at position 0, 512, 1024, etc. Every one of them in multiples of 512. The request could not be performed because of an I/O device error (1117).

Any suggestions, please?

Also, I took it out of the case and plugged it into a desktop sata connection; but when I go to boot it up and the computer is running through its normal bootup process (when it's doing the DOS-looking stuff before it gets to the Windows processing then follow-up login screen), it recognizes the other hd but stops at the Seagate as... Read more

Answer:Seagate FreeAgent 1tb external hd issues

Since the drive failed the Seagate test, it doesn't look good for getting to your files through windows.
Linux is sometimes successful at getting things that windows can't.

You need to download a linux live CD and burn the ISO. (If you don't understand, post again and someone will guide you).
You'll boot your computer with the live CD - it will not change anything in your windows, then attach the Seagate drive. Depending on the live distro, it might be seen automatically. You will need some other hard drive or a large USB stick to copy the files you want over to another device.

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i just got the seagate freeagent desktop 500g hard drive

and xp cant see it ...anyone any ideas to fix this i have been at it all day and now its getting to me big time.



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Hi Everyone,

I have just found a solution to the problem I was having and thought I would share it in case it helps anyone else.

I bought a Seagate Freeagent Desk 1TB about a year ago and it has worked fine until recently. Now when I plug it in it takes about 3 or 4 minutes for it to register on the computer, and autoplay pops up. When I started copying things to or from the drive, it worked for about 1 minute and then froze. Canceling the operation caused a crash on the system and when it had recovered, the drive was no longer accessible. I ran checkdisk which failed after a minute and the same problem - mini crash and drive no longer accessible. When I unplug the drive and plug back in, the drive is recognised once again. In short, anything you do works for 1 minute and then fails.

Eventually, i decided to open it up and remove the actual hard drive from the casing. I connected it to a desktop pc, and it simply would not boot up with the drive in. I had to disable smart check first and then cancel checkdisk when it started. Once I got booted into windows, the drive was visible but would disappear after a minute of activity. I tried recovery software which also failed after 1 minute. Finally, I have just succeeded copying everything off it by removing the hard drive from its casing along with circuitry which plugs into the back of the actual HD, acting as a usb port converter. I put the hard drive on a laptop cooling tray whilst making sure none of the circuitry came int... Read more

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