Computer Support Forum

W700 - Can't wake after sleep

Question: W700 - Can't wake after sleep

Hi I have a W700.And when I put it to sleep it works normally. But when I try to wake it.It confirmes with a beep and everything seems normal, But nothing on screen. So I'm wondering if it is my gfx driver or something, so that has been updated from nvideas homepage (fx3700) but still no improvement. Hope you guys can help me thanks /Jesper

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Preferred Solution: W700 - Can't wake after sleep

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Answer: W700 - Can't wake after sleep

After reinstalling win7, same problem :=(

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I didnt invest almost 4 grand in this thing to have it run like this! Repeatedly....when it goes into sleep mode....when I try to "wake" it it gives me a "please wait" message and does absolutely NOTHING for hours!PLEASE HELP!





CJW700 (finally!)

Answer:My new W700 has issues!! When it goes into sleep mode it WILL NOT WAKE UP AGAIN!

 Hi there, could you please check if all drivers are up-to-date? And if so try to disable the FPR software just for a test (deinstall it). Would be great if you could try that. Thanks

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After using w700 less than a week, I found another problem on the laptop.I am not sure that's a software or hardware issue, if some one has the same experience like me,please give me some advices: is this a common problem or what else?  Any time when the OS running, close the screen or click on sleep or hibernate with touch pad( touch pad with two botttom keys are fully function now). Re-open the screen, laptop wake up, the touch pad including bottom left and right keys then completely stop working at this moment. I have to use the other three keys above the touch pad with red-point to restart the computer.After the completely restart, the touch pad with two bottom keys works again. Very strange, is there any way can help me to fix the problem?  Thanks for your reply.













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Answer:W700 wake up from sleep or Hibernate model, touch pad completely stop working

Do you have all the latest drivers installed?

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My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

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Please delete - post needs to be rewritten

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W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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computer gets stuck in a loop when waking from sleep mode. as always I have to hold the power button so I can get it out of the loop but this last time
something caught my attention when booting up. a error message bios had crashed and loaded backup bios files. I hope I can find the help I need to correct this issue.

info that may be useful.
motherboard: GIGABYTE GA-X79-UP4
bios date: 7/16/2012
processor: intel i7-3820 @4.0GHz
RAM- 16GB [NOTE: system info only shows 8GB]

will supply system summaries on request

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I leave my W700 in the docking station 90% of the time connected to two external monitors.  Some times after it goes into "sleep" mode, I can wiggle the mouse and the monitors come alive but usually after I do the mouse wiggle, I have to open the case an inch or two, wait for the monitors to flicker, and then close it back up.  This is the main problem other than the graphics being really slow in general on this machine.  It doesn't do it consistantly after a certain time period for instance but it sure does it a lot.  Does anyone have a hot key combination on the external keyboard that takes care of the problem.  Oh yeah, neither of my external keyboards have Fn keys on them. Thanks,Dan 

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Hi,

I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

Answer:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

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I have a Dell Optiplex 755 with WinXPPro SP3, 2GB RAM and an Intel Core 2 Duo E4600, and it is unreliable for Wake on LAN and Wake on Ring. I also wonder whether my Standby - Sleep - Suspend (S1 or S3) is working correctly.

When the PC is in Standby - Sleep - Suspend mode (S1 or S3), Wake on LAN and Wake on Ring work some of the time but not all of the time, and I'd like them to be 100% reliable.

These may be two different problems, but your advice will be appreciated. (Also, if I should post in a different forum, please advise.)

My Network Card is an Intel 82566DM-2 Gigabit Network Connection, and I recently upgraded its drivers using "generic" PROXP.exe from the Intel website, although this has not helped the problem. The specific driver file e1e5132.sys is now from 2009 -- it used to be from 2007. But, as I say, Wake on LAN from Standby was not and is still not reliable, both before and after the driver update.

In Settings .. Network Connections ... Local Area Connections ... Properties ... Configure ... Power Management, all the Wake on LAN options are checked ON:

- Wake on Directed Packet
- Wake on Magic Packet
- Wake on Magic Packet from Power Off State
- Wake on Link

The NIC card's Diagnostic checks are all OK.

My fax modem card is a Conexant D850 PCI V.92 Modem, and I have the most recent drivers dated 7/27/07, version 7.67.0.50. In Settings ... Phone and Modem Options ... Modems ... Properties, "Allow this device to bring... Read more

Answer:Trouble with Wake on Ring, Wake on LAN and Standby - Sleep - Suspend

More to above: Dell has suggested I must re-install Windows. I've never done that, and I realize I'd probably lose all my applications and data - no good. Seems to me that's like using an atomic bomb to kill a mosquito. And why should I assume that will work?

But is there a way to re-install -- or maybe fix -- Windows that leaves everything else safe?

FYI - About a month or so ago, I ran SFC (System File Checker) in repair mode, and that didn't help with this problem.

Any ideas?

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When I put my computer in sleep mode, it won't 'wake up'. I have to manually turn off the computer and then start it up again. This has happened twice. I'm not putting it into sleep mode until I find out what's wrong and that's exasperating as I normally leave my computer on all day so I can periodically play my games.

Answer:Computer won't 'wake up' after sleep mode with Windows 10, how can I wake it?

I'm having the exact same issue. No idea what to do.

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. . . Macrium Reflect "fix boot errors" is saving my A**!
Between updates, on Wake from Sleep, no Wake . . .. requires hard start . . . spinning dots . . . no boot . . . requires my Macrium Reflect intervention disk . . . "fix boot errors" . . . . System then actually does Start . . .
Anyone else . . . ? What is going on?

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Whether I choose any option other than to turn PC off, instead of tapping spacebar on my MS wireless keyboard I have to tap the button for power on the tower, then the monitor turns on as the fan runs, but always a black screen. So then I have to do a manual boot and select to start normally.
 
Started a week ago, around the same time as a graphics card failure. I installed a new PNY GeForce, updated ALL drivers on my Gateway DX4710-UB301A, (Win 7 Home Premium 64-bit, AVG antivirus free 2014) played with power management and startup config settings, trolled forums, performed malware scans, and still can't figure out the issue. 
 
Please help!

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I have an issue with the sleep function. The computer does not awake from sleep. When I try to do it, it behaves as if it was waking, but it never ends and there is only a black screen; the mouse and keyboard are inoperative. The only thing possible to do is a hard reboot. When it boots, it shows a notice with a minute report (in the zip file) usually saying there was a blue screen, but I NEVER see any blue screen at all.

I know the power configuration is OK because I have always used the same scheme. A powercfg ?energy report shows several errors and warnings. They refer to USB and PCI (vendor 1002=ATI motherboard), but I don?t know how to repair them.

I downloaded the drivers downloader from Rrecipester.org and downloaded and installed the drivers. They are all Broadcom Corporation signed, the brand of my USB Bluetoth attachment. I rebooted after installing, as recommended. Run powercfg ?energy again and got the same report issues (in the zip file). I don?t think the processor utilization warnings to be very important because they are low and sporadic picks. It has been like this for some time now, so I don?t have a restore point. Can someone help and tell me what I can do so solve this issue, please?

Files uploaded in the attached zip:
. Windows warning after reboot
. Windows dump and xml files (2 = 1 each)
. Powercfg -energy report
I wanted to correct the thread title, but was unable to do it. Maybe someone else can do it.

Answer:No Wake From Sleep – BlockedI have an issue with the sleep function. T

Quite confident it's a driver issue, it will be very difficult to troubleshoot from the one included dump file though as it's incomplete and inconclusive.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004440006, Memory contents of the pool block
Arg4: fffffa8007c481b0, Address of the block of pool being deallocated

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Cannot get _POOL_TRACKER_BIG_PAGES type size
Cannot get _POOL_TRACKER_BIG_PAGES type size

POOL_ADDRESS: fffffa8007c481b0

BUGCHECK_STR: 0xc2_7

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffffa80036544e0 to fffff800038c2d40

STACK_TEXT:
fffff800`00b9c360 fffffa80`036544e0 : 00000000`00000000 00000000`000007ff fffffa80`... Read more

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Everytime after wake from sleep, the fingerprint doesn't work. No response to swipe at all. But I want to keep "reqiure password on wakeup" feature.Is there any way to solve this problem?Thanks.













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Answer:W700 Fingerprint doesn't work after Wakeup from Sleep

Hi bigapples and welcome to the forum!

Click Start, type device manager in the Start Search box, and then click Device Manager. Locate and then double-click the device that you want to disable or to enable. On the Power Management tab, uncheck "Allow the computer to turn off this device to save power".
 
Let us know if this solves the issue.





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Hi,
I've been running Windows 7 Ultimate for the better part of a year now. For about the last week or so now, my computer is going in to (what I assume is) sleep mode at the most inopportune moments. No amount of anything will wake the computer from its sleep - not the keyboard, mouse, ethernet activity (which should keep it from falling asleep in the first place) - only a hard reboot will bring my PC back to a state where I can use it.

Some of the things I've tried, so that people don't answer with "change your power plan settings" or some such thing. If it was that easy, I wouldn't be here asking for help. I'll restate that I've been using the same Win7 Ultimate install on the same PC for a year now, and it's only in the last week this has been happening.

Anyways, I have:
Verified all my power plan settings;
Disabled any screen saver;
This is an older desktop, not a laptop, so hibernate and hybrid sleep options are not even present. Nevertheless, I've followed this guide and this one for disabling both.
Used device manager to specify my keyboard, mouse, and ethernet card as "wake up" devices. Also used the command line to manually set these as "wake from any state", only to have them all not work.
Tried changing group policy and eliminating sleep/hibernate from the user group.
As I said, it's only been doing this for a week or so now. All my drivers are current. All my system updates are current. I haven't installed any new software. I was ... Read more

Answer:A sleep I can't wake up from.

Did you try system restore? Actually sounds like a bad power supply. Good luck to you.

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I'm having problems with sleep mode on my new W500. I run Windows Vista Business 64 and everytime it goes into sleep mode (powered or on battery), it does not wake up. The fan starts but that's it. What's causing this?

Answer:Will not wake up from sleep

I did a fresh install today, complete reformat. I installed Windows Vista updates and Lenovo ones too. It still does the same thing. If the computer goes to sleep there is nothing else to do but to power it down by holding the power button for 10 seconds. This is frustrating.

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Greetings.  I have a T61 that won't wake from sleep. Situation:Put PC to "sleep" using Fn+F4, closing lid or let it go to "sleep" via system timerPC will not wake upon opening lid, using Fn+F4 or power button.We're forced to either 1) hold down power button (which forces a reboot), or 2) (when that fails), unplug from wall AND remove battery.System:T61, 7664 RYU, Bios 7LETC6WW (2.26)VistaAll Microsoft and Lenovo patches installed and current Notes:Don't have a restore point we can refer back to.Don't want to have to burn it down and start over.My hunch is that there is a conflict somewhere in the registry (maybe between what the bios thinks and what the registry has)?I'll PayPal you $25 if your solution fixes it....  Seriously. Many thanks.  

Answer:T61 Won't Wake From Sleep

Hi, I have the same problem and have tried all the fixes...none work.  If you get a solution please let me know! Thanks,[email protected]

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help please...
i just added 2 gig of ram to my lappy.(it was originally using 2 gig)
Since added i realised that windows is having trouble waking from sleep especially if i leave it to sleep for some time ( about an hour of sleep time) when i try to wake it it justs seems to lose power and dies or the fans just keep spinning but nothing happens.... nand i have run windows memory diagnostics... it doesnt seem to detect any problem with the ram..

Answer:Cant Wake From Sleep

  
Quote: Originally Posted by manusdn7


help please...
i just added 2 gig of ram to my lappy.(it was originally using 2 gig)
Since added i realised that windows is having trouble waking from sleep especially if i leave it to sleep for some time ( about an hour of sleep time) when i try to wake it it justs seems to lose power and dies or the fans just keep spinning but nothing happens.... nand i have run windows memory diagnostics... it doesnt seem to detect any problem with the ram..



Hi manusdn7 and welcome

The windows memory test does not stress your memory enough to tell, plus it is run from within windows.

You need to run memtestx86

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember that memtest errors can be either memory or bad motherboard slots so you may have to test memory one stick at a time, and the slots with known good memory.

Let us know if you need further assistance
Jan

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Hi, I was wondering if anybody has had this problem before?

My computer was put to sleep earlier on today, and I moved the mouse to turn it back on. The power light went from orange (sleep mode) to blue (powered on). Nothing was displayed on the machine. Bashed some buttons, nothing happened, so did a hard reboot.

The power button went red (which happens if I hard reboot it) then to blue but that's it. The fans and hard drive starts going, but no beeps, no POST, no display. Nothing.

Already, I've tried:

- Reseating my RAM sticks - nothing
- Unplugging the hard drive - bf actually broke a sata slot, although he says it was lose before. The pins are not straight now and I can't get the black slot back onto the mobo. Plugged hard drive into sata 2 slot, still get no reaction.

Anything else I can try?
 

Answer:Can't wake up from sleep.

Try clearing CMOS, see if that helps.

http://time4tech.com/article25.html
 

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I have a 4 yr old custom built desktop upgraded from Win 7 pro to Win 10 pro about 8 months ago. Up until two weeks ago the sleep/wake up has worked perfect. Now the unit will not wake from sleep. I have tried everything I have seen and nothing has worked. It has to be booted from sleep. I have now set sleep time to never and will shut the unit down at night rather than letting it go to sleep. Anybody have anything new that I could try. Is MS working on this???

Answer:will not wake from sleep

Win 10 pro installed on a Desktop computer. Like so many I have experienced the problem with the Sleep option not allowing the computer to Wake. Nothing I have tried has done anything to change this, so I decided to not use the Sleep and to just Shut Down when I am not using the computer. It seems that the Shut Down option does the same thing as Sleep. They both put the computer in a state where it will not Wake up. The only options are to hold the Power button until the computer completely shuts down, or to hit the reset button. Now when I do a normal Shut Down I am then holding the Power Button to completely Shut Down the computer. This is totally ridiculous. Is anyone working on a solution to these problems? I also have a Laptop with Win 10 installed that is doing the same thing with Sleep and Shut Down.

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So it sleeps no bother normally but it seems that if my htpc has woken it with a wol magic packet, it will not go back to sleep , ever unless manually put to sleep. Rebooting and automatic sleep works again. I recently reinstalled windows and have looked atvevery setting I can think of. Including unattended sleep timeoutvin gpedit which I have tried not config and set to one min. Powercfg shows nothing.

Answer:no sleep after wake on lan

I have been searching the internet and it seems that this situation is unique.

To clarify, sleep works fine but if the computer is woken with a magic packet from any source it does not then go back to sleep after inactivity. Even the monitor stays on.

In gpedit I have tried disabling allow applications to prevent sleep under power options with no change.

Anybody got any ideas, this is driving me crackers!

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Question: Wake from sleep

My Vista PC keeps going into sleep mode, or closes down. When I start it up again, it gets to a black screen saying continue restore, or re-start. Sometimes I get a blue screen with some sort of loading message on it, but on re-booting, it's ok. I 'googled' the sleep mode problem, and on one link it said it is commonly and registry error, and I needed to download a program to fix it. Can anyone help with the solution. Thanks.
 

Answer:Wake from sleep

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driver me crazy:
my PC details :
MB : GIGA X38-DQ6 BIOS F9a
Menory: G.Skill DDR800 (1+2G) X2 =6 G 4-4-4-12
CPU: E6550
Harddisk : WD 3200YS
Vedio Card: LeadTeck PX8800GT
I can not stand 8800GT's 100% fan noice , so I order AC S1 (Rev2) heatsink to replace old one, replcace is good, the noice is down, and also control the temp to 43 degree,
then the story comes: I find VISTA Home P 64 SP1 Can Sleep , but when I try to wake up , the PC , CPU(Fan), Hardisk , VedioCard fan start working , but the LCD have no signal, and Wireless Keybord and mouse does not work .
I reinstall chip (MB)drivers and vedio card drivers ... ... still same problem.
I change DELL 2407 to Philips 190P stll no siginal...

I change BIOS From S3 to S1 , yes, it can wake up, but I need S3 !!!
I check the Device Manger, and find SYSTEM DEVICES -> PCI Bus Properties general say working properly, BUT resources menory range conflicts
pls. see the picsorry it is Chinese ) :
Powercfg /a says system support S3:


I am sorry my OS is Chinese, but I can NOT find answer from China, pls. help, if you guys need transfer into English, just let me know!
one more pic from DM:

Answer:S3 STR Sleep Can NOT Wake up

Hi Wufawutian,

Check this Tutorial for solving sleep problems...

Power Options and Sleep Mode Problems

Let me know the results
Steven

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I have a new computer with Vista Home Basic. If I set it to "sleep" for short periods there is no problem. The power button light flashes and if I press the button the PC resumes where I left off. However if I leave it in sleep mode for a long time, eg overnight, the PC will not awake and I have to turn the mains power off and on and reboot. The PC suppliers say that with modern computers and programs sleep should not be used for long periods. Seems strange. If I want to continue in the morning where I left off in the evening what can I do? Should I use hybernate? How does that work?

Answer:Sleep - can't wake up!

It may be considered unwise to leave your PC on for long periods when unused. The PC is still `live` electrically and is using power, still `warm` and accessible. As a result, there is the risk of damage from electrical power `spikes`, perhaps fire could result and of course it is not particularly `green`.Whether there is a real problem with it not resuming after long periods of inactivity or whether this is a `feature` of the OS I have no idea. But, it would seem reasonable for it to resume unless there is some form of software problem; bad graphics drivers have been known to cause this kind of anomaly in XP.

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Las two weeks, when I hit any key or mouse, PC will not wake from sleep shows black monitor but its green light is on.
Have turn pc off and restart which starts without any problems.
I

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1st system
Windows 7 x64 7600 clean install, intel e6550 cpu, intel 965g motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more mornitors, 1.5gb memory

- no problems going to sleep or waking up, using either S1 or S3 as sleep state in bios

2nd system
Windows 7 x64 7600 clean install, intel i5 750 cpu, gigabyte p55-md80 motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more monitors, 4gb memory

- no problems going to sleep or waking up, using S1 as sleep state in bios

- no problem going to sleep using S3, however cannot wake up from S3 sleep. Pressing the power button produces a normal reboot instead of a wake up.

System 2 can sleep and wake up normally when using just the nvidia 6200. It is only when the 4670 video card is used in system 2 that S3 sleep becomes an issue. Doesn't matter if its by itself or paired with the 6200.

I have tried every sleep tweak suggested here in terms of modifying bios settings and advanced power settings. I've tried the radeon driver 9.9, 9.5, and 9.3 for win7 64. There are many reports of S3 issues with MSI motherboards in general, as well as with win7 ati drivers. Open to any suggestions. Thanks

Answer:Cannot wake from S3 Sleep

  
Quote: Originally Posted by johnhoh


1st system
Windows 7 x64 7600 clean install, intel e6550 cpu, intel 965g motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more mornitors, 1.5gb memory

- no problems going to sleep or waking up, using either S1 or S3 as sleep state in bios

2nd system
Windows 7 x64 7600 clean install, intel i5 750 cpu, gigabyte p55-md80 motherboard, sapphire radeon 4670 video card on 2 monitors, nvidia 6200 video card on two more monitors, 4gb memory

- no problems going to sleep or waking up, using S1 as sleep state in bios

- no problem going to sleep using S3, however cannot wake up from S3 sleep. Pressing the power button produces a normal reboot instead of a wake up.

System 2 can sleep and wake up normally when using just the nvidia 6200. It is only when the 4670 video card is used in system 2 that S3 sleep becomes an issue. Doesn't matter if its by itself or paired with the 6200.

I have tried every sleep tweak suggested here in terms of modifying bios settings and advanced power settings. I've tried the radeon driver 9.9, 9.5, and 9.3 for win7 64. There are many reports of S3 issues with MSI motherboards in general, as well as with win7 ati drivers. Open to any suggestions. Thanks


Hi,

Try Standby Tool, it solved all my S3 problems.
Here is the version for Win7.
In the post you'll see "mst09098.exe".

http://www.degroeneknop.nl/forum/ind....htm... Read more

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Hi group,When my PC (HP Pavilion) goes into "idle" - when I'm not using it - it will not wake back up. I get no video, and sometimes my mouse will not wake up either. When I disconnect my power cord and reconnect the computer, I am able to boot up and things work. The computer works fine as long as I don't let it go to idle. For example, when I shut it down, it will boot up fine the next time. This just started happening recently after two updates: one from Norton, and the other from Quicken. I have no idea whether one of these caused the problem. I keep my PC well-maintained with all the latest updates. I have run the power troubleshooter, as well as the updates troubleshooter, and both detected no problems. Open to any ideas you may have,Thanks,Jeff

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Hi Guys/Gals

Never use sleep function but last night instead of selecting shutdown hit sleep by mistake. Couldn't get system to wake from sleep and had to turn off by holding power button.

Today when switching system back on i get fan & case lights on , hdd and dvd activity. The keyboard is unresponsive (no lights) and monitor remains in stand by. Mouse gets power but doesn't wake pc.

Using reset or power button on case just restarts system to exact condition above.

Can't contact pc manufacturer til monday (pc 4 months old). Read quite a few other posts regarding vista sleep issues but haven't found anything that would seem to rectify this problem.

Any comments/tips gratefully recieved

Karlos

Answer:Can't Wake PC From Sleep

Well I'm a beginner but I had a lesser important case than yours. I found you interupt a process of sleep if you try to wake it before about 5 seconds. Anyway, there are a couple of things you can try.

Unplug the power cord and plug it back in.

Pull out the wall socket thingy and put it back in.

Try doing something like booting into safe mode if you can.
The pc maybe still functioning but the monitor can't interact with it. Once you try to boot it, keep pressing F8 for about 10 seconds and then press enter. See if anything happens.

Could also be a shortcircut or something. Other people have had a similar problem.

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Hi,

Hoping someone can help me with this.

I installed 7RC a couple of months ago. Since then whenever my pc sleeps I can not wake it up. It used to wake up fine in XP.

To get it going again I have to cold reboot or pull the plug. When it comes back up everything I was doing is still there, I just have to enter my password.

I think I have all the settings right but if someone could run me through everything that needs to be set I'd be really grateful.

Thanks in advance.


Rich

Answer:PC Won't wake from sleep

Mine is the same and takes about 2 and a half mins to wake up

I have my bios set to wake up on double mouse click, it does wake up eventually

Should be fixed in the official release!!

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Question: Wake up from Sleep

I have a Q180 and N5902 wireless remote. After putting the Q180 to sleep I wish to wake it from the remote as the Q180 is in an normally out of reach area. I have gone to Device manager for keyboard and mouse and both were checked for "turn on computer from this device". However, I am not able to wake the computer. What is the way to do this?

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My computer can go to sleep mode. But upon wake up, it will stuck there with no video signal. I can see the fans are moving, cd and hd seems working. I have the latest bios installed and have tried different settings. Any thoughts?
This is my spec:
MSI Neo2 P35 with intel e2180
evga 8600gts
4gb ram.

Answer:Help with sleep wake up

Do you also have the latest driver for your video card?

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Question: Wake up from sleep

Having struggled to get my computer to sleep -

When I do a wake up from 'Sleep' I get - Windows did not shut down correctly.
It then offers the 'Safe Options' list,

Anyone know why it does this?

Answer:Wake up from sleep

Does the power remain connected to the PC?

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Just started happening. Usually the mouse will wake it from sleep, but now it won't. Vista. And a hard restart often fails. I had to power up 6 times today to get it to start. No hard drive activity the first 5 times. Any ideas?
 

Answer:Won't wake from sleep

Is this with your laptop Tim? :confused

Does this help at all?

http://www.howtogeek.com/howto/windows-vista/disable-hybrid-sleep-mode/
 

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I am using a wake on lan app on my ipod so i can wake my computer from sleep. Im running into a problem though. When i go into configure my network adapter, and go to the power management tab, if "allow the computer to turn of this device to save power" is unchecked, the app works, but when the computer comes back on it cant connect to the internet, if it is checked, the app doesnt work, but when the computer turns back on the internet works. Any ideas on how to solve this problem, so the internet will work when it wakes and the app will work, thanks!

Answer:help with sleep / wake on lan

Actually i dont think the internet is working with either setting. After short periods, like 5 minutes or less, the internet still works, but after longer periods, when i wake it the network has limited connectivity or doesnt work entirely.

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I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

no real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.
bp

Answer:win 8 goes to sleep (i think) and won't wake up

Originally Posted by badperson


I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

no real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.
bp



I think you switch to second screen try to plug-in the second monitor and switch only PC screen only

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Question: wake from sleep

hi-i am trying to enable wake my computer from sleep using the keyboard or mouse.i have checked all of the bios settings and neccessary power settings are all enabled.i ran the power-cfg cmd to check if my computer will allow itself to use these,and it stated that i could using s1 setting.however it still wont work.i checked on the internet,and one forum suggested it could be that i should check the option under usb root hub-"allow this device to wake computer from sleep".i cannot check any of these options as the box is grayed out.can anyone help?

Answer:wake from sleep

It may be that one or more devices in your system is/are not compatible with sleep mode, hence those options are greyed out.

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Hello Eight Forums,

New HP Notebook. One month power on. W8.1 64bit

Setup with Classic Shell and Fast Startup Off

Have to decide next week. If I should return for new machine exchange or keep with two known issues.

1) Sleeps on timer okay. Just cannot wake from Sleep. Tap space bar. Black screen goes gray. Times to black.
Noticed ethernet lite not on. Plug is clear plastic with white led normally on and on during startup.

Suspect power to NIC not satisfied so, no wake from Sleep. Have to force shutdown. Startup is normal. Forced shutdown is not flagged prompting startup options.

2) igfx Tray Module has stopped working pops dialog box on some startups.

HP and I have been round and round. HP wants me to contact Microsoft. We all know that's not fun. HP is bad enough. Always leaving remote session with machine worse for the experience.

HP went through settings and drivers. HP un-installed, re-installed over-installed and updated drivers till they were exhausted. Using HP Support Assistant and pulling soft paks from HP.com.
Then came the requisite System Recovery. Then came more BS.

Yesterday, after a Device Manager graphics driver un-install / install. Windows Update offered it's two cents with an Intel HD Graphics update.

I can return to Staples for new same machine. No harm. No foul. No cost. New warranty period.

Machine worked no issues afaik for two weeks. Then BIOS and UEFI manual pull updates via HP Support Assistant. No issues.... Read more

Answer:New W8.1 cannot wake from Sleep

Geez, not even a Welcome

HP referred me to Microsoft. Microsoft referred me back to HP
M$ did offer me fee based support. No guarantee my system would not be left as a door stop.

So, whose responsible here. HP the vendor of M$
Or, M$ the author of W8
Or, Intel
Or, one of the umpteen needless Windows apps that came pre-installed.

If I want Netflix. I can get em' without a Tile.
If I want the weather...well, you can follow where I'm going.......................

Not even a Welcome ~

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Hi All,
   My boss just bought a XPS 15 9550 last September.  There are a few cases each week that it does not wake up from sleep.  All drivers are up to date.  I did an online check with Dell for hardware check and all seems fine.
The computer goes into some state that the screen is black, the computer is running and there is nothing else but holding the power button down to restart it.

It's frustrating. 

Answer:Cant wake up from Sleep

Hi,
Thank you for writing to us!
We would like to apologize for the inconvenience caused.
In this case we would suggest you to update the BIOS to the latest version. Also update the chipset drivers on the system ( un-install -> restart system -> install ).
Kindly private message the service tag and email address.
Thanks
Robin

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Hi guys, srry haven't been to tech support guy for awhile, in case if i miss any information, feel free to remind me
and i'll post it asap.

My laptop is about 2 years old (Acer Aspire 6920), one day like any normal day i was away from my laptop
and it went to sleep. The next time i was using it i tried to wake it up, it froze for around 10 mins, so i tried to
restart it and the next thing i knew it only starts up to "startup repair". Any attempts to access safe mode to
debug the computer has failed and since then the laptop has gone on a loop -->fail to repair in startup repair
--> restart computer again --> running startup repair. So i decided to reinstall the OS.

after reformatting and reinstalling windows 7 to my laptop though, i seem to encounter a similar error. The laptop
seems to work fine although whenever it goes to sleep and i try to wake it up, the screen froze and starts
flashing and the laptop wont work until you restart the computer again. I made my second attempt to reinstall
a new OS to the system and the same error occurred. My laptop has the latest bios and i tried various versions
of drivers for my graphics card (intel 965 chipset) and the problem continues to persist.

I was wondering if there's any program to debug this error or whether this is a hardware error that i can somehow detect.

Thanks!

Acer Aspire 6920
Windows 7 32 bit operation system
 

Answer:Cant Wake up from Sleep

bump
 

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I'm running Snow Leopard on my iMac which is wirelessly connected to the house's router with Airport. The PC is connected directly to the router with the ethernet cable. It is a fairly new computer, running Windows 7. It is an Acer, 2.something GHz processor. Is there any software that I can use on my mac to wake up my PC remotely from my Mac? Thank you.
 

Answer:Can I Wake My PC From Sleep From My Mac?

Wake on Lan is just a magic packets to notify any WOL capable nic and computer to turn on or wake up. Just Google search for OS x wol.
http://www.readpixel.com/wakeonlan/
 

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Hi all,
I have win 7 x64 running on a custom built machine. Every now and then the machine freezes up when I try to wake it up from sleep (usually overnight). I have not made changes to make it hybernate. I experienced this again last night and am wondering if I could get some help analyzing this minidump as I don't know how to analyze it.

Any help will be appreciated.

Thanks!

Answer:win 7 won't wake up after sleep

Hello IndianinIA,

I wonder if that was caused by your network driver. Try uninstalling and reinstalling that driver, e1e6032e.sys, and make sure that you get the latest version.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Jonathan\Desktop\020810-18921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a00000 PsLoadedModuleList = 0xfffff800`02c3de50
Debug session time: Sun Feb 7 23:28:12.828 2010 (GMT-5)
System Uptime: 0 days 13:16:53.125
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

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Since installing SP1 my computer has been acting like a one year old. When I put it to sleep at night it keeps waking and then goes to sleep only to wake again. Left untouched it went through this cycle all night. Starts 20 seconds after I put it to sleep and stays on for 2 minutes and then goes to sleep for 20 seconds then wake for two minutes etc etc etc.I disconnected a flash drive that I had in a USB port.
I disabled "wake timers" under Sleep in Power Options
I disabled "allow this device to wake the computer" in the properties of the USB wireless mouse
In the properties for the network adapter under the "Advanced" tab I disabled the "Wake on Settings". That fixed the problem but then I couldn't wake my computer with Logmein and I think Orb is disabled.
Noticed when I went back that there's another tab "Power Control" for network adapter. I disabled "allow this device to wake the computer" and changed the Advanced tab "Wake on setting" to "OS controlled".
Now when I put it to sleep it seems to stay down. I'll update tomorrow if it misbehaves tonight.

Answer:Sleep Wake Sleep Wake

If you think it might be the network card, you can always open a cmd prompt and run powercfg -lastwake to see which device was logged as waking the machine last.

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My computer will go into sleep mode (sleep, hibernate, and all power off settings in the power setting are disabled) and it will not wake up. Preform a hard reboot and it beeps once every second without getting through post. Leave it alone for a few days and it's fine boots as normal. Last for a day or two then happens again. Any one got any ideas?

Answer:Sleep will not wake

Hi @Cbwesson, and thank you for your post.Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not waking properly from sleep. I am happy to help with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? For now and assuming that you are using Windows 10, give this a try: HP PCs - Sleep and Hibernate Issues (Windows 10, 8), and let me know how it goes. I look forward to seeing your response, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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it freezes and i have to power off

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I am using a wake on lan app on my ipod so i can wake my computer from sleep. Im running into a problem though. After I wake from sleep, the network has limited or no connectivity. Any ideas??? Thanks!

Answer:No internet after wake from sleep

Has to have connection - otherwise it wouldn't wake. Are you getting a message on the PC that says no network connectivity? Is it possibly another network adapter that is giving that message?

Cool app - what was the name?

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Is this a bug?

Running Windows 7 professional 64 with the latest updates. I tried this with 2 different types of mempry and got the same results. If i use only 2G of memory the system will wake up from sleep mode by hitting the keyboard. If there is more than 2G of memory the system will not wake up the fans will cycle on and off every few seconds but will not resume into windows. I tried this with G.SKILL PI and Kingston hyperX memory and received the same results

Answer:Win 7 won't wake up from sleep if comp has + 2g mem

Yeah mine will wake up if you hit it soon after it goes to sleep, but if you let it sit for a while it won't wake up.

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Hello members,

I was wondering how to wake my laptop from sleep using my Bluetooth Logitech K810 keyboard.
Currently, through Device Manager, I do have "Allow this device to wake computer" checked through Power Management for both the keyboard itself and HID Keyboard Device.

What's odd is that I also have my Logitech MX Performance connected via 2.4Ghz and I have the "Allow this device to wake computer" unchecked, but only my mouse wakes my laptop from sleep.

So overall, I disabled my mouse from waking up my laptop and I have enabled my keyboard to wake my laptop from sleep. But the opposite occurs.

Any help will be greatly appreciated!

Answer:How do I Wake PC from Sleep using Keyboard

You wouldn't be able to have the Bluetooth keyboard wake the system because Windows needs to be running in order for the keyboard to work. Windows is what makes the connection using Bluetooth. So, if it is in Sleep, it wouldn't be able to wake it. The mouse has its own connection to the mouse without the need of software so it is like it is physically connected and therefor it would be able to wake it.

I hope this makes sense

-Ben

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It updated to windows 10 on it's own and ever since it will go to sleep sometimes and you can't wake it up.  I also can't use Mozilla Firefox for my browser any more.

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I know there has to be a simple fix to this but I'm banging my head against the wall right now trying to figure this out. Everytime my PC goes to sleep I'll press a button on my keyboard or move my mouse and it will wake up just fine, but the monitor won't wake up. I've also noticed that the backlight on my keyboard doesn't show up. I've tried different monitors and removed the VGA cable from the graphics card after waking up and plugged it back in and no video. I have to reboot the computer to get video again and everything works great.. until it goes into sleep mode again. I have updated my graphics card driver (Geforce GT 210) and still no fix. I haven't made any changes that would cause this. Someone has to know something about this. Thanks in advance for any help!

Answer:My PC won't wake my monitor after sleep

hi and welcome to the forums

here some links that may help you Sleep and hibernation: frequently asked questions >>> Sleep and hibernation: frequently asked questions

How to Change the Power Plan Settings in Windows 7 >>> http://goo.gl/RrR1

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New Builder / New Machine

I just built a new x79 computer and it will NEVER wake from sleep without getting a BSOD.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880156AC4FE
BCP3: FFFFF88006F20F28
BCP4: FFFFF88006F20780
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Someone over at ASUS took a look at a minidump file and said it was nvlddmkm.sys from the Nvidia driver. They recommended updating drivers...

I have since tried both the GTX670 drivers from the install disc as well as the newest drivers from Nvidia's website with no results. I have also reinstalled Win 7 with no results.

The machine has no problems booting up and is running fine. I just can't SLEEP.

It's not the biggest problem in the world, but after spending loads of cash I want this thing to work properly. It's also driving my OCD thru the roof!

Any help would be appreciated...and lower my blood pressure. Minidump is attached. Thanks!

Answer:BSOD on wake from sleep

Try going to start > Type in the search bar "Advanced system settings" Then hit enter. Under Performance, click "Settings" > Advanced > Click "change" Under virtual memory.

Uncheck the "Automatically adjust..." Checbox up the top of the window.
Then select Custom size and set the initial size to something like 4596, and maximum 8000.

A number of work laptops Blue Screened upon wake up and I fixed most of them that way. If no luck, just set it back to automatic etc.

Worth a shot anyhow.

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Since upgrading to windows 10 my Aorus X7 Pro won't wake from sleep. I tried disabling hard disk sleep since it's all ssd based and that works for a little while, but after a little while it's back to locked black screen when I try to wake it up. I've been hoping the updates would fix it... But it's still there same. Anyone experience this and have a fix?
Also, email barely works now. It occasionally downloads messages, but mostly, it doesn't. Works perfectly on my surface... So I know its not my internet. So far those are the only issue... So pretty good for a brand new OS release.
Posted via the Windows Central App for Android

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Hello,

My problem usually comes when I put my computer to sleep, and then wake it up. Instead of just jumping right to the desktop screen, it now goes back to the motherboard screen and does a resuming windows operation that takes 5x as long as it used to.

Sometimes this problem causes the computer to simply restart and get a BSOD, when I am in the process of resuming windows.

Any help is appreciated.

EDIT: I believe I have actually gotten 2 separate BlueScreen reports during this... d1 1033, and 1e 1033.
Windows 7 x64
i5 3570k
HD 6950
1tb HD
8gb RAM
750W PSU

Answer:BSOD upon sleep wake up.

Update: I restored my system to a week and a half earlier, and the computer still does the funny sleep/ half reboot type of thing? It never did this as far as I remember.

Also, using Whocrashed.. I am getting various errors blaming ntoskrnl.exe. I tried using driver sweeper for some random drivers to no avail.

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Initially, I posted this in the sound section:

After I wake up my pc from sleep mode, windows audio seems to be gone but only certain things. On browsers there's no audio (any video on YouTube do not have audio and stop playing after 7 seconds). The only sound that does work however is on iTunes for some reason.
I can open the playback devices fine but its does not work when I "test" it; as soon as I hit the recording devices tab, it freezes up and does not respond
The only way to get the sound back is to restart my computer all together

Are there any solutions to this problem?
(Also using a soundcard)

I was told that sound may not be the only issue to this and it may be related to hardware and the computer failing to wake completely.
I would also like to add that after waking my CPU is also working more than it should: normally around 20-30% with my mozilla firefox open, but after waking from sleep and nothing running in the back, its working at around 70-80% for some reason.
Not sure if this is related to the sleep/sound problem, but just adding it in here if it helps

Answer:Wake from sleep problems

I can't tell by the way you worded your issue if its related more to one app or not but sounds like it could be a Flash issue. If it isn't related more to one particular app I would suggest:
1. See if there is an update to your BIOS because I have seen original shipped BIOS with MB's causing such issues. O have seen many issues with resuming from sleep effecting cpu, cpu fan speeds, ect.
2. I thought there was a number two but can't think of it at the moment.

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I am using hp AY008TX when it on sleep, the  windows does not wake up, blur lines appear and backlight is on but it does not wake up.please guide me to sort this issue as i have reinstalled operating system still the problem is same.

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I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a fresh restart.

This just started happening today I think so I did a system restore, but the problem persists. The only thing I remember doing today was updating my ATI drivers.

Answer:Computer won't wake up from sleep

I have the same problem. It started after the sr1 update.

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Hi guys, This is the situation I put my PC on sleep mode because I was going to the bathroom but before I left the PC just before sleeping I clicked the minimize button of a folder the PC goes into sleep mode the power button was orange but when I check the fan it is still spinning but I think its just starting to sleep then I went to bathroom. After getting out I saw my computer turned on and I questioned my self how? The folder that I minimized is seen. No one was around. Can anyone answer this.
Specs:
Windows 7 Home Basic 32-bit (6.1, Build 7601)
Pentium? Dual Core CPU E6700 @ 3.20 GHz
2048 MB RAM Samsung 2rx8 PC3 10600u
(GPU) Intel? G41 Express Chipset

Answer:Automatic Wake up of PC During Sleep

Was there anything running in the background that might cause it to come out of sleep?

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After my H50 machine goes into sleep mode, moving the mouse eliminates the screen saver back to the main screen, however,none of the programs work, at this point.   The open programs are all condensed on the taskbar.  When i hover the mouse over the task bar icons, I see the running programs and screens, but clicking on them does not activate the program into the larger screen.    I've had this problem right out of the box since I bought the computer several weeks ago. I end up shutting down the computer and restarting to get my programs to work again. Any ideas? 

Answer:H50 - Does not wake up from sleep properly

What H50 model and what Windows OS are you running?Have you updated the system to the latest video drivers etc. or applied all the Windows Updates yet?

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Hello, My X230 wake up alone after put into sleep! This is a big issue when you store it into a case, since it will heat a lot due to the lack of ventilation. I initially thought this could be related to transportation (wag and jumping), but I've seen it happen even in a complete stationary position. Any ideias on the roote cause and how to solve it, please? Thks 

Answer:X230 - Wake up alone from Sleep

Hi, bsantos9
 
This could be due to Windows Update or some other application having a setting that tells the machine to come back on. I found this article on Microsoft's website that goes into more detail on how to check for this and how to disable it, if this is the case.
 
Hope it helps,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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I have a backup program that has its own scheduler. It does not wake the computer to perform the backup until I wake te computer in the morening. It is scheduled at 1:00 AM. Thats the why.
Now for the question:
Are there any commands I can schedule to wake the computer and stay awake and then another command that I can schedule to put the computer back to sleep?

Answer:Wake & Sleep on scheduler

  
Quote: Originally Posted by blockie


I have a backup program that has its own scheduler. It does not wake the computer to perform the backup until I wake te computer in the morening. It is scheduled at 1:00 AM. Thats the why.
Now for the question:
Are there any commands I can schedule to wake the computer and stay awake and then another command that I can schedule to put the computer back to sleep?


I do not know if it could helps you, but in your Control Panel=>Power Plan settings=>Modify Parameters=> Advanced Tab....you can authorize kind of clock (Timer) to wake the computer.

It will go back to sleep normaly once task finished.

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Hi everyone, I used to be a member here three years ago and I'm back.

My laptop has recently started refusing to wake up from sleep. When it sleeps it will disable the USB mouse and keyboard and the laptop keyboard and mousepad also fail to wake it up. The keyboard backlight lights up but the screen stays black. I have a 1 year old dell latitude connected to a dock running Vista. Any help is appreciated. Thank you.

Answer:Computer won't wake up from sleep

Try clicking the power button.

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Hello Guys, I have an issue with my lenovo G50. when it goes to sleep, it can't wake up or else I forcely shutdown. I've  tried to source for the solution, but to know avail. So I always shutdown when I'm done which is not always preferable... I'm used to hibernate or sleep mode on my previous laptop and I want to continue enjoying its convenience on this Lenovo G50. Pls, does anyone have a solution to this?

Answer:Lenovo G50 won't wake from sleep.

hi Smartgeo,
 
Welcome to Lenovo Community Forums!
 
Can you try turning ON or OFF the Hybrid Sleep
Here's how you'll get to the settings,
 
Open your Lenovo Energy management and turn off the Hard Drive power Saver option.
 
See if it will make any changes
 
Let us know your findings
Hope this helps
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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System will restart out of sleep mode, but only when the charger is unplugged. Running an XPS 13 9350. Recently installed the following updates to Windows 10: 

Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB3194343)
Update for Windows 10 Version 1607 for x64-based Systems (KB3176936
Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB3194343)
Update for Windows 10 Version 1607 for x64-based Systems (KB3176936)
Feature update to Windows 10, version 1607

Thinking of rolling back the anniversary edition updates, but I wanted to check for support first.
EDIT: To the best of my knowledge, hardware/software is completely updated:
OS: 10.0.14393 Build 14393
BIOS: 1.4.4, 6/14/2016
Graphics: 10.19.15.4483
Chipset updated via Dell Update, etc, etc

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I'm using the default "Balance" plan, which after 30 mins... it goes to sleep, well I practically hit every keys on the keyboard, moved the mouse right/left clicks, nada....hit the power button once, nada...and eventually hitting the power button on the 3rd time and PC restarted and I got an error message the PC was not shutdown properly previously.

What else could I try? How do you guys wake up your PC from sleep? or is there something I need to change in the power plan/bios?

Thanks.

Answer:Why my PC couldn't wake up from sleep?

I'd love to help, but you need to fill out your specs first.. Help us help you..

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Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.

The only way to get on to my pc is to do a hard restart.

I believe this might help:
Power Efficiency Diagnostics Report

Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results

Errors

Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_148F&PID_2573 Port Path 3


USB Suspend:USB Device not Entering Suspen... Read more

Answer:Laptop won't wake from sleep

I get that once in a while.

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Lenovo B50-45 goes to sleep when not in use and won't wake up
 
 
Mod's Edit: Added Subject line to Body of message for clarity.

Answer:Lenovo B50-45 goes to sleep when not in use and won't wake up

Check your power settings, including advanced options and make sure you have them adjusted to your preferences.Good luck.

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Hi Everyone,

I'm hoping you guys can help me, seeing as your the number 1 Google search and all on Win 7 threads!

I've been happily working away with Vista x64 Home Premium no problems and my Hauppage HVR2200 worked awsomely and SOOO reliably. My power was less reliable than my recordings!

However, now having Dual-booted our lovely friend Win 7 x64 first Beta and now RC 1(7100), I'm having some issues similar to those I used to have on my old computer running Vista x86 Home Premium:

1) Won't come out of sleep by the mouse or keyboard. I'm running them through a Hub but even before they were through the hub it didn't work. I haven't got any software installed for either and am going to give it a go, but it's never worked before. I've also started running MST, which I had to use on my old computer to get Vista to come out of sleep for recordings. Hasn't seemed to have worked yet.

2) And more distressingly, IF it wakes up for a Media Centre recording, or update or whatever, 9/10 times it blue screens or locks up when it does, or after its finished and trying to go back to sleep. I have several .dmp files and plenty of events, but all I've been able to narrow it down to are: I have an external hard drive that I run Roboform password manager and my email off, so its constantly being read- apparently USB devices like that can cause some trouble. OR It's a driver issue, quite possibly either the Intel RAID driver (RAID 0) I'm using or my LAN driver (Realtek RTL8168D).

I've tri... Read more

Answer:Win 7 Sleep and Wake Issues

Your description of the problem implies an ACPI advanced function compatibility issue. There are two parts to this problem, the BIOS and the chipset driver. It appears you have the most recent BIOS for your motherboard. Make sure you also have the most recent chipset driver for your motherboard.

Your motherboard supports HPET (high precision event timing), which is likely the cause of your HAL errors, particularly if disabled (since your motherboard will report that it is HPET capable and Vista and 7 like to use it if possible). Also, if you are running the OS as 64-bit, make sure the HPET mode is set to 64-bit. Lastly, I would disable PME to be on the safe side. For debugging purposes, ensure the suspend type is S1.

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I recently updated my video card as well as installed a number of Windows updates. Since that time, my monitor has difficulty coming back from a low-power state. The computer is running, but monitor stays blank with light orange light. I often have to shut down completely and eventually the monitor will come on. I "solved" this problem running a screensaver and continuously running my computer. Unfortunately, by the time I figured it was the updates those restore points are gone from my computer, even if I click "see more restore points".

Is there more restore points to be found on the computer? Can anyone direct me to a place I can find old Nvidia drivers?

Thanks.

Answer:Monitor does not wake from sleep

Drivers - Download NVIDIA Drivers

Look at the bottom for beta and older drivers

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Hi,

I am helping a relative with an HP notebook running a fully patched version of Windows 7, Home Premium. The notebook will go to sleep but will not wake up.

I started working my way through your tutorial over on the Vista Forum (How to Troubleshoot a Vista or Windows 7 Sleep Mode Problem) and I set the Advanced Power Options to the Hybrid Sleep settings you defined based on the Powercfg command saying that only S3 was available on the system (not sure if this was correct option to choose from the three presented, but that is how I set the options). The settings changes did not fix the wake-up problem, so I continued down your script.

I got to section on running the various Powercfg commands (see dump of Powercfg commands and results below) and through this determined that there are none of the expected wake-up devices listed in the results, such as the notebook's keyboard, the notebook's touchpad or the external (wireless) mouse. The power switch does not wake-up the computer either.

I then started to check in Device Manager to see if these devices had a Power Management tab that would allow me to enable them to wake-up the computer. None of the devices had power management tabs on their properties pages. I also checked the USB hubs: these had power management tabs but the option to enable wake-up was greyed out.

I have not been able to check the BIOS yet as I am in Canada and my relative is in England. I will checked this out when I can arrange a time my relativ... Read more

Answer:notebook will go to sleep but will not wake up

on my toshiba I have wake-up options in BIOS for wake up on LAN and wake up on keyboard.
not sure about wake up on mouse or USB.

I think you'll have to look into BIOS anyway.

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Can you get another computer to wake up and sleep when you press the on button on your computer?
If so, how?

Answer:Can you get another computer to wake up and sleep when?

Do you mean to wake up another computer attached to yours?

~Lordbob

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Hello,

I have a notebook with Windows XP Home 32bit and I use an external Logitech LX700 keyboard and mouse combo for it. The combo is used via USB port.
My problem is if I wake up windows from sleep then the combo is not working at all. If I unplug and plug it again then it works fine.

Any idea?

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This problem was present from the beginning: After leaving the computer for awhile (hours), it won't wake up; the computer is running; light indicators are lit; on/off button lit; but does not respond to typing, using mouse, and the on/off button is not responsive, even if pushed continuously.  Only unplugging and plugging back in of the power cord shuts down the computer and then it has to be re-booted.  Obviously, this is getting old very quickly!  Is there a solution??  Thank you.

Answer:C355 All-in-One won't wake up from sleep

Hi MB59,
 
Welcome to Lenovo Community Forums
 
I?m sorry to hear that your C355 All-in-One computer is not waking up after sleep, I suggest you to install the Chipset and Display driver in the computer. While installing right click on the downloaded file and select ?Run as administrator? option, below is the link to download the exact drivers:
 

Drivers and software for Lenovo C355 All-in-One

Do post us back for further queries.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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So this is my current problem: ever since I upgraded to an SSD and did a clean install of windows 10, I can't wake up my computer from sleep. On my old hard drive I did not have this problem. Whenever the screen times out, my mouse and keyboard are unresponsive and nothing I do will wake up the screen. My only option is to use the computer's power button to turn it off and then on. The computer on/off indicator is solid meaning the actual computer isn't in sleep, just my two monitors are black. In addition, when I manually put the computer into sleep it doesn't actually sleep the computer; once again, only my monitors go black and mouse/keyboard don't work. I've looked around for fixes to this problem, but so far I haven't found anything that works.

EDIT: The cause of the problem might be that I installed windows using a usb and booting from it initially as an efi device. My system has an efi partition, and when I installed windows on my brother's computer which is identical to mine using the usb normally, his computer can sleep/shut down normally. Any fixes for this?

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Hi,

Know this is a common fault but hoping for a solution. Have an ASUS M2V motherboard with AMD 4200+ processor. Graphics card is ATI x1650 (PCI-E). 2GB Memory. Goes to sleep okay but when I wake it up, I get what looks like the graphics card bios up. Had a NVidia card before and did the same thing. Have tried everything, from updating drivers, to fiddling around in the bios etc.

Any ideas??

Mark

Answer:desktop goes to sleep but won't wake up

Hello markus, welcome to Vista forums!

Have you had a look at this ...

Power Options and Sleep Mode Problems

Keep us informed.






Later Ted

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I have windows 7 ultimate. anyways I have a problem waking my computer monitor up. things I done.

1. went to power saving mode and turned off everything keep everything on.
did not work
2. updated video card did not work.
3. went to device properties and checked network video card properties to see if there was a settings to keep computers awake no luck.

Plus a different issue my computer keyboard acts weird its like I hit different shortcut keys when i am typing messages. keyboard worked great for xp and ubuntu. just problems with windows 7 uninstalling and reinstalling keyboard drivers did not help.

Answer:wont wake up from sleep w7

Hi, this from another post covers your problem:-



Quote:




Hi, since this revolves around "hibernation" lets take a look there. Your hibernation settings are contained in a file "hiberfil.sys" and if it is corrupt could be the cause of your problem (none of this will do any harm). Lets clear the file:-

Open a CMD prompt (as administrator, accessories right click command prompt select "run as administrator)

At the prompt type:-
Code:
powercfg -h off press enter
reboot to take effect
This will disable hibernation and clear the hiberfil.sys file.

After reboot open another CMD prompt (as administrator, as above) and type:-
Code:
powercfg -h on press enter
reboot to take effect
Now go to this site and apply the recommended settings for power saving (inc hibernation) read it all.

http://www.vistax64.com/tutorials/63...-problems.html

Hopefully this will resolve your problem.(don't worry about the vista applies to 7 as well)
__________________

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My computer will awake from sleep if it's in it for a short period of time. If it's been in sleep mode for a few hours, it won't wake up. I tried moving/clicking the mouse, pressing buttons on the keyboard. It won't even reboot/reset from the power on switch or the reset button. The only way to get it out of sleep is if I go and flip the power supply switch off and then on.
 

Answer:Windows 7 won't wake from sleep

Greetings, jkman.

You might try Control Panel > Power Options > Change plan settings > Change advanced power settings - look at the settings there, such as Hard disk, Sleep, USB, etc., see if you can disable anything that appears to affect your symptoms.





My computer will awake from sleep if it's in it for a short period of time. If it's been in sleep mode for a few hours, it won't wake up.Click to expand...

That leads me to believe that there might be some extended power setting that's causing the freeze.
 

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T400 does not wake up after going into sleep. It goes to sleep ok but everytime wheni try to wake it, it restart the whole system instead of waking up. I have checked the BIOS Security setting and it already set on Active. All drivers are upto date. Please help!!Message Edited by farooqjilani on 03-09-2009 08:23 AM

Answer:T400 does NOT wake up after going to sleep

I have a similar issue with a T400 (xp sp2). suddenly, it won´t come back from sleep.  i have to press & hold the power button to turn off the computer, and then press again to turn it on from scratch.

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CPU = Intel i7-860
MOBO = Gigabyte ga-p55a-ud4p
RAM = G.Skill 4x4gb 1333mhz
PSU = Corsair TX 650 watts
GPU = Nvidia GTX 480
HDD 1 = W.Digital 7200 rpm (1 TB)
HDD 2 = *NEW* SSD Samsung 840 (256 GB)

The new SSD is my boot drive with a legit Windows 7 Ultimate 64 bit. I have the repair discs also if necessary.

Problem = Many, but not all, of my wakes from sleep result in a blue screen of death. (I have no other BSODs)
Also, this never happened using my old HDD.

Two recent BSODs with different error codes = http://i.imgur.com/S4sFK.png

I have installed the MOBO CD drivers and the latest NVIDIA GPU drivers and latest SSD firmware (before OS install).
Are there any other drivers I might have missed?

SFC /SCANNOW detects no integrity violations.
CHKDSK on both the SSD and HDD detects no problems.
Windows Memory Diagnostic detects no problems.

Thank you for your time!

EDIT: I found the problem, it has to do with Avast. This popped up one time after waking from sleep, followed by a BSOD. http://i.imgur.com/3wC4l.jpg

I can live with not using Avast, but I am quite curious as to what happened and why this message popped up.

Answer:BSOD on wake from sleep

I used to use the free version of Avast, until I found I could not log into a couple of servers I use. As soon as I uninstalled Avast, I had no problems.

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Hello,

I have a notebook with Windows XP Home 32bit and I use an external Logitech LX700 keyboard and mouse combo for it. The combo is used via USB port.
My problem is if I wake up windows from sleep then the combo is not working at all. If I unplug and plug it again then it works fine.

Any idea?

Answer:No USB mouse after wake up from sleep

Hello,

Can you wake your computer from sleep by pressing a key on the keyboard or by moving/clicking a button on your mouse?

If not, then do the following:

1.Click Start, point to Settings, and then click Control Panel.
2.Double-click Keyboard.
3.Click the Hardware tab, and then click Properties.
4.Click the Power Management tab, and then click to select the Allow this device to bring computer out of Standby check box.
5.Click OK, and then click OK again.

Do the same for your mouse device.

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The PC will go into sleep mode and sometimes I cant wake the thing up by moving the mouse which is a logitech Wave mouse and keyboard.

Can someone tell me what settings I should have so that it doesnt go into sleep mode

Thanks

Kwack

Answer:PC into Sleep mode and cant wake up

Does hitting a key or clicking the mouse also not work?

If you want to change the settings, try Control Panel, power options.

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I have Windows 10 installed and after I leave it for a while, it goes to sleep. A large percentage of the time (though not always) I am not able to wake it.

I've gone through power management and told it NOT to turn off display and NOT to put the computer to sleep.

Still, it does, and can't be woken.

Why is it still sleeping even though I told it never to do so?

Answer:Machine goes to sleep, can wake it

The same thing happens to my machine, no matter the sleep settings. It just stops responding and has a black screen after it goes idle for a while. I heard this is a known issue but I haven't seen anything like a solution.

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I have a bsod problem at wake-up from sleep on windows 7 x64 ultimate.

I attached minidup files.

Any help would be appreciated.

Answer:bsod at wake-up from sleep

  
Quote: Originally Posted by windstory


I have a bsod problem at wake-up from sleep on windows 7 x64 ultimate.

I attached minidup files.

Any help would be appreciated.



You running the realtek 97 audio?

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Since about 2 days ago, my PC gives me a BSOD after I resume from sleep, and I can't figure out how to read the dump, so can someone please explain what is wrong?

Answer:BSOD after wake from sleep

Both the crash dumps are pointing to NVIDIA High Definition Audio.

As you have onboard Realtek, you should not use ndidia audio. Let Realtek play the lead role there.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
GeForce Experience
PhysX
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
For more details about a trouble free display driver installation, follow it: NVIDIA Drivers - Avoid Problems

Now wait and observe how the computer works. Let us know for any further BSOD.
___________________________________________

Code:
.....
*** WARNING: Unable to verify timestamp for nvhda64v.sys
*** ERROR: Module load completed but symbols could not be loaded for nvhda64v.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, ... Read more

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Hi there,
long time reader, first post, I really hope someone can help me with this.

I do have extensive knowledge of both computer hw and Windows 7 OS but
this problem is driving me crazy.

New build
Mobo Asus H81M-K
CPU I7 4790
12GB RAM Kingstone 1300
Video: GeForce 610 2GB ram
3 Sata drives
1 Optical device

all brand new, everything works flawlessly but the only thing is if I put
the computer in sleep mode for more than few minutes
when I wake the machine (either pressing a key on the keyboard,
or pushing the power button, tried, no difference) no signal on the monitor.

Fans will spin, but monitor will be black and the only way to exit this stall
is to force power off, no good.

Things I tried/did/checked:

Chipset updated
Bios flashed to the last available
Intel Management Engine Driver updated
Graphic card, LAN, audio drivers updated
any other possible driver updated, all manually.

Power plan custom set to never sleep, never turn off screen,
no screensaver, no device can turn off to save power,
in short, everything is set for maximum performance,
nothing turns off automatically.

Mouse can't wake the computer up, keyboard can

All the power saving modes and options in the EUFI/BIOS are turned off,
speed step turned off, core parking disabled, turbo boost disabled,
no overclock.

Only C state supported is S3

at the bottom of this post, the list of devices supporting S3 vs all devices
(nothing strange, graphic card was my doubt, but is there, it does support
the S3 s... Read more

Answer:Monitor won't wake from sleep, tried everything

Anyone?

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Trying to help a friend with her Lenovo desktop.

When the computer goes to sleep, the display go black and the power button on the CPU flashes.

When we touch the keyboard, the CPU begins to whir up as if it's trying to start, but the display continues to be blank AND the power button continues to flash.

The only way that I've found to get the system to come alive again is to pull the power cord and plug it back in.

I updated Windows to the most recent update. It's a rather new set up, so if the answer is to simply re-install Windows, I would be ok with that. I've read on some forums that is a possible fix, but I guess I'd rather TRY to solve it without that level of intervention.

Here's the details on the machine that I think you'd want to know. Let me know what else you need to know and what else I should try. THANKS!

Windows 10 Home (x64) Version 1511 (build 10586.63)
LENOVO 90BJ005BUS Lenovo H30-05
1.35 gigahertz AMD E1-6010 APU with Radeon R2 Graphics
Board: LENOVO SDK0J40700 WIN 3258007686214
AMD Radeon(TM) R2 Graphics [Display adapter]
Gateway FPD1760 [Monitor] (17.1"vis, s/n L6A 50N 09089, October 2006)

Answer:System won't wake from sleep

Change the Power Button setting as a first try. Start>Settings>Power and Sleep>Additional Power Settings>Choose What the Power Button Does>I'd start with "Shut Down"

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I can't get computer to wake up any way I know of.
I have been forced to pull power cord, and that sure can't be good.

Answer:Windows 10 sleep, how can I wake it?

Why don't you set your mouse/keyboard to wake the computer?(go to device manager>mouse>Power management>select "Allow this device to wake the computer")

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I have done a lot of reading on this website in the last couple days and I have learned so much! Thanx guys/gals! I read the posts about computer not waking up after sleep mode, most replies said you should shut it down at night if for some reason the computer won't wake when you try to use it in the morning. Two questions pertaining to this..I have my defrag etc run at 3:00 am, it won't run if my computer is down will it? Also now I am having problems with walking away from the computer during the day (even a half hour) and I come back and have to restart the computer because it won't work. I know the hard start is bad for my computer! I have done lots of things posted here because my computer is so slow, and it has seemed to help a little bit, but computer is still slow, (even when I was on this morning at 5:30 am) and it use to fly! I used spider that was recommend on another post and cleaned out alot, I defragged again, I cleaned up my start up thanks to someone here looking at what was running and telling me what could go! Also I have to click on links several times to get it to go to the page I want, mostly I can't even see the hour glass to tell me that it is at least trying to do something! Sorry such a long post and help/ideas would be greatly appreciated!
Tammy
 

Answer:sleep/wake problems

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I hear the computer turn back on and the light is on, but the screen is still black. My mouse and keyboard are unresponsive (can't turn backlight on). I have to do a hard shut down. When it's back on, it's like it woke up from sleep mode, not a fresh restart.

This just started happening today I think so I did a system restore, but the problem persists. The only thing I remember doing today was updating my ATI drivers.

Answer:Computer won't wake up from sleep

I have the same problem. It started after the sr1 update.

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I have Windows 10 installed and after I leave it for a while, it goes to sleep. A large percentage of the time (though not always) I am not able to wake it.

I've gone through power management and told it NOT to turn off display and NOT to put the computer to sleep.

Still, it does, and can't be woken.

Why is it still sleeping even though I told it never to do so?

Answer:Machine goes to sleep, can wake it

The same thing happens to my machine, no matter the sleep settings. It just stops responding and has a black screen after it goes idle for a while. I heard this is a known issue but I haven't seen anything like a solution.

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Hi Guys,
would like some help/advice please. I have installed Win7 clean install on my computer, my problems is that if I leave mu computer for say 30+ minutes windows goes to sleep/hibernates and I find it hard to wake up normally have to reboot.

I have been through all the power management settings, and selected Never to all the selections in the advanced section, also in my power plan. I have even formatted my Drive and reinstalled win7 but still have the same problem.

When it is asleep, I have a halfmoon key on my keyboard, I have tried pressing this to wake it up but to no avail, also pressed the main power button, but this normally shuts it down.

Is there anything I can do to stop this happening, run a small program to keep it awake, or alter something in commands to stop it.

Your help and advice is really appreciated
Thanks and Regards
Bob

Answer:Windows goes to sleep and won't wake up

Hello metro5053, welcome to Seven Forums!



Have a look at the tutorial at the link below to see if you can find something that may help you resolve your issue; though it says Vista the principal is the same with Windows 7; be sure to keep us informed as to how it sorts out.

Power Options and Sleep Mode Problems - Vista Forums

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Hello,I just received my new y580 today and it would seem every time it goes to sleep, I can't wake it up.  The blinking power button glowscontinuously a after I press it but the screen is black and no activity.  I tried everything I could think of but hard reset is the only option. Any help is appreciated. Thanks,Ron P.s. it was like that out of the box. I have not installed any software.













Solved!

Go to Solution.

Answer:New y580 will sleep but not wake

Ron28,Try updating the drivers and BIOS for the Y580 and see if that helps.If that didn't help then try going to OneKeyRecovery and do a factory restore. Once the factory restore is done and problem persist then contact support to get the hardware checked.

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