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Lenovo Thinkpad X1 Carbon 20A7 Thunderbolt

Question: Lenovo Thinkpad X1 Carbon 20A7 Thunderbolt

Lenovo Thinkpad X1 Carbon 20A7...etc. ...mini displayport / thunderbolt...check this out...you will be surprised.....!!!!! http://support.lenovo.com/us/en/downloads/ds039624

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Preferred Solution: Lenovo Thinkpad X1 Carbon 20A7 Thunderbolt

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Answer: Lenovo Thinkpad X1 Carbon 20A7 Thunderbolt

Why are only W540 and W541 listed as the supported models? Are you saying it will work with X1 Carbon as well? What kind of devices can you use once that driver is installed?

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Hi, after four weeks my brand new X1 carbon failed out and it doesn't boot anymore.I've tried several times but after pressing the on button it  just pulses the kyeboard back-light but do not start. Only resetting with a pin in the back hole it quite.I called the help desk and they opened a claim.Today, after 10 days waiting, they told me that the mother board will be available not before May 1st!!! sure they offered for my patience one more month of warranty period!!!Is anyone having the same issue? how can I contact some else in the customer support team to help me solving the problem?I bought the new pc to work not to waste time to be in touch with a no hepfull unknown person somewhere in the world!!!

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This is a question for users of the X1 Carbon 20A7 only. Has anyone been notified by the "Get Windows 10" app that their X1 20A7 is ready for upgrade to Windows 10? My X1 20A7 has been registered for at least two months with microsoft and it is still not ready.  I can alternatively download and upgrade manually but I am curious if anyone else has already upgraded via the Get Windows 10 app on a 20A7.  Thanks! -sul.

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Hi, three weeks ago I got a new thinkpad x1 carbon touch, it was perfect, last few weeks I was working normally and left my laptop in my office working, where I left the office for several min's and when came back I found that my laptop is hanged showing the blue screen, I waited for several minutes and then pressed the power button, after that I powered it on but the he light surrounding the power button and the keyboard backlight turns on for about half a second before turning off again and it keeps going like that. I tried the reset button (hole) but same problem, I tried to call the service center but they just pass me to other offices and there is no help. I have three years warranty but can't figure out how this will be useful.so, if anybody got a solution for my problem, please share it with me. Thanks, best regards

Answer:thinkpad x1 Carbon Touch 20A7 could not start up

is there anyone that can help me on this issue. or had this issue before. I am realy in a bad situation.

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Hi, I own a Thinkpad X1 Carbon, recently the LCD rear cover got broken. It is really a nightmare for me to find the right spare part. I found the spare part on eCommerce websites like eBay, Amazon, Alibaba, Aliexpress etc. however the Part Number is different but FRU number is same . My laptop's detailsPart Number: 60. 4LY22. 004 TORAY A04FRU: 04X5564 However I found the spare part with below detailsPart Number: 60. 4LY22. 001 TORAY A01FRU: 04X5564 Is part number really matter while buying the spare part?

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See title.

Error message:

0x80004005 - 0x20004
The installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation

Can't figure this one out. Searches mention hardware incompatibilities (fingerprint scanner, etc...), but no documented solution seems to be working for me so far.

Ideas?

Thanks.
 

Answer:ThinkPad X1 Carbon 20A7 won't upgrade from Windows 8.1 to 10

had the same error on a MSI GE70 laptop.

gave up, then clean installed Windows 8.1, and upgraded to windows 10 just fine after that
 

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Is the Haswell X1 Carbon 20A7 compatible with Samsung EVO 500GB SSD?  500GB 2.5-inch 840 EVO SSDMZ-7TE500 Thanks

Answer:ThinkPad X1 20A7 Carbon (2ND gen.): is it compatible with Samsung 840 EVO mSATA?

Hi,
 
According to the specs and the Hardware Maintenance Manual the gen 2 X1 Carbon uses an M.2 SSD.  Your proposed drive isn't compatible.
 
Z.

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Dear I own ThinkPad X1 Carbon (Type 20A7, 20A8) and i upgrade to windows 10 and after using it for a week i found out i need to go back to my oregional OS , but i found out that during upgrade it deleted my recovery partetion ?how can i fix thsi issue .. i just want my laptop to go back to default setting 

Answer:windows 10 + ThinkPad X1 Carbon (Type 20A7, 20A8)

Did you create Windows 8.1 recovery media before you upgraded to Windows 10?

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Hi, During my visit to US in January and February 2014 I purchased the X1 Carbon 2nd Gen (Type 20A7). I got back to south Brazil where I live, it worked fine until October 2014. Suddenly the X1 Carbon didn't boot anymore and the backlight keyboard keep flickering. I realized it was a known issue and several customers had the motherboard replaced or even the equipment replaced.  I planned to reach the US customer service in a future visit to the US but I could not travel to the US from that time, so I tryed to reach the Lenovo customer service in Brazil and check with them to pay for the service and parts replacement so I could have my X1 Carbon working again. I called and told the problem, they said it was possible to fix and they would send me a budget proposal in 4 work days.The customer service took about two weeks to get back to me and surprisingly the budget I received was of U$ 3,650.00 which is the cost of a new X1 Carbon in Brazil ( I paid U$ 2,180.00 in the US for the top version). I am very upset with Lenovo, I lost all the confidence I had to the brand. My only hope is that a senior executive of US Lenovo headquarter would take this matter and help me get my machine fixed or replaced, even for a reasonable value as I could not use it since October 2014.I really do not have much hope that this will help, I am sure it would be different if I have had the opoortunity to get back to the US just after the problem arose but it is so sad, I was ve... Read more

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HiI just received my ThinkPad OneLink Pro Dock, and connected to my X1 Carbon 20A7. I am attaching the following device to the dock station 1- HP printer2- LAN cable3- 2nd monitor using DVI Cable4- 90W lenovo adapter my problem is that I am unable to get enough power to recharge the laptopI got 2 notification First one:you don't have enough power to recharge your laptop Second oneAC power is detached from your docking station please let me know what is the solution to fix this issue. many thanksJalal Aldamani    

Answer:X1 Carbon 20A7 not charging using 90W thinkpad onelink pro dock

wait doesent' the docking station come with own power supply? if so then use that and not the laptop one since i'm quite sure it comes with own AC adapter so it can handle charge of laptop and powering the dock.

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Hi, I have a thinkpad X1 carbon 2014 (20A7) and its not playing audio over HDMI, I have tried the following: 1. Uninstall and reinstall display and audio drivers, this did not help. (although after i uninstall the display drivers i do get the option to play audio over HDMI in windows playback dialog box, otherwise i dont get any option for it to play audio over HDMI in that section) (also note i propperly uninstalled my display drivers using DDU, still no help). i also used an older version of the display divers, it did not help. 2. I used 2 HDMI cables and 2 TVs, still nothing. 3. you may think my laptop is faulty at this point but no, i booted into ubuntu and it worked fine without any issue, flawless audio playback without a hitch. FAQ:Q: is it just the audio or the video is not working too.A: Just the audio, video is fine. Q: Is your tv being detected by the device manger.A: yes, but as a generic monitor, the tvs name dosent show up.Q: Have you tried turning it off and on again.A: Yes, several times Q: Have you reinstalled windows recently?A: Yes, i reinstalled about 2 weeks ago, before that it worked fine (although it has been a year since i used audio over HDMI)

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We received 2 brand new X1 Carbon (type 20A7) models and neither have been able to detect the Gobi 5000 WWAN card (Sierra Wireless EM7355, Lenovo Part# 0C52902.)  The X1 Carbon's are running the latest drivers (including BIOS update), Windows 7, Windows 8, Windows 8.1- it doesn't matter: They will not detect the WWAN card in the WWAN slot. Tried 2 different WWAN cards straight out of the box from Lenovo (these happen to be the Verizon variants, I don't have any AT&T ones handy) and it's like it doesn't even exist. Yet I can remove either Gobi 5000 card and install it into a T440s and it comes up without any issue. I've tried taking a working and activated Gobi 5000 card out of a T440s and putting it into the X1 Carbon, yet the X1 Carbon refuses to recognize the device exists in Device Manager. I spent about an hour on the phone with Lenovo tech support who ultimately told me my question was "Out of scope" and something they would not handle. The tech even agreed with my frustration that it's listed right on the **bleep** Lenovo product site: "Mobil [sic] Broadband: Sierra Wireless 7355 - Gobi 5000" and couldn't explain why A) It wasn't working orB) Why Lenovo feels a feature listed on their own marketing materials was "out of scope" for support. She also confirmed the part number is exactly the same and the T440s and the X1 Carbon use the identical part. The tech ultimately speculated that some type of magical "system board upgrade"... Read more

Answer:ThinkPad X1 Carbon 20A7 and WWAN (GOBI 5000) note detected

kmehling,firstly, check out, is wwan port enabled within the BIOS setup? Item is named like this one - WirelessWANAccess.

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Hi,  I'm looking for a teardown guide for the ThinkPad X1 Carbon SecondGen, but i can't really find anything good. I've read the PDF from Lenovo, but I'd like to know how hard it is to change the keyboard bezel. The reason for the part change is switching from US keyboard to norwegian keyboard.  I know it is a FRU, but it should be possible to do it on my own. Anyone with experience? Here's the manual from Lenovo: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x1carbon_2_hmm_en_sp40a26110_01.pdf N

Answer:Keyboard bezel assembly - ThinkPad X1 Carbon (Type 20A7, 20A8)

Hi hakketrua, and welcome to the Lenovo User Community!
 
Watch the videos at http://www.lenovoservicetraining.com/.
 
Hope this helps!

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Hi all, We can't get Wake On Lan to work thorugh the new ThinkPad OneLink Pro Dock. We are using the brand new X1 Carbon Type 20A7, which I believe is G2 of the Carbon. We have enabled WOL in BIOS and updated to newset BIOS. Anything else to do, or is it just not supported?  Thanks Kristian

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Hey Lenovo, I'm writing because I have not been able to solve my Wi-Fi problems. The Intel Wireless AC 7260 is very unstable and does not update properly. I am about 10-15 feet away from my router, which normally is fine, even for my Galaxy Neus 5, but speed drops are detrimental to my usage. Often, it'll fluctuate between 3-5 bars, and occasionally drop connection completely. Here are things I've tried: -Update drivers (I am currently using 16.6.0.8, which allows me to connect. However, when I try to update to 16.10.0.5, it won't actually update, but rather it stays at 16.6.0.8. So that being said, I found a direct update installer as opposed to the Lenovo update software and was able to install it. Not surprisingly, it didn't allow me to connect to my router whatsoever. It would say that the router is not compatible, and I would have to roll-back my driver to 16.6.0.8 in order to gain internet access.)-Change power settings to maximum power.-Unselect allow to turn off wi-fi when low on power.-Installing drivers version 17 and 16.5.-Uninstalling drivers completely, reinstalling.-Restarting the computer.-Already uninstalled Norton-Running Lenovo's system update-Windows update-Firewall exceptions  Additionally, I should mention that I'm 10-15 feet away through a wall. I am positive that it's not a router issue, as I have been using this router for about half a year prior to receiving my Lenovo X1 Carbon. I am using Windows 8.1, 64 bit. Another thing I shoul... Read more

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Dear community, I have this rather special issue that I would like to ask for your assistance with. The case: I have a Lenovo X1 Carbon 2nd generation (20A7) running Windows 10 x64. One day, the touchpad stopped working, but initially by making the cursor jump around the screen when I used the touchpad and later with no response at all. Currently, neither the touchpad or the trackpoint work and only when combining all of my effort and luck (emphasis on the latter) I can get a response. For instance, I recently had luck reinstalling the UltraNav driver which made the touchpad respond, though rather "patchy", but only until I restarted the computer. The background: I bought the laptop while living the United States but have since moved to Denmark where I cannot use what remains of my warranty. I tried calling the Lenovo callcenter and an employee suggested that I enabled the touchpad in the BIOS and reinstalled the driver, but when that did not work, he fell short on advice. It seems that those guys are primarily there to help old people create a password and what not. The twist: I am aware that one excellent possible solution to my issue is that I can do a clean install of Windows on my device. However, I currently have a limited use version of some very expensive software installed and I need that in my daily work and cannot get a new version right away, so doing that would set me back quite a lot.&nbs... Read more

Answer:Lenovo X1 Carbon 2nd 20A7 touchpad not responding

Hello and welcome,
 
It seems that you're leaning toward a software rather than a hardware problem.  You might try booting a live Linux USB flash drive to verify that the hardware works.
 
It's typical for ThinkPads to have international warrantees.  Have you verified your specific coverage?   SUPPORT above, then International Services in the Warranty and Repair drop-down.
 
If your machine is eligible for local warranty service they will probably reinstall the OS as a diagnostic - and possible repair - effort.  If you can isolate to a hardware issue as suggested above you might avoid that step.
 
Z.

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Very very furstrating... I barely have this laptop for a year now and this is the second time it's happening. The first time it happened it's Oct 4th 2014, I was at Vancouver International Airport waiting for my flight leaving for Taiwan. It's the exact sympton this time, first, it would boot into windows, but within 10~30 seconds, it would blue screen and then restart itself. Repete a few time then upon pressing POWER button, the keyboard would just keep flashing. After landed Taiwan, first thing I had to do was to find a Lenovo Support Tech Center to get this thing fixed, not the greatest way to start a vacation. Later I found out there's a batch of second generation with motherboard issue that's causing this. So my unit was fixed within just 3 days and no charges of course.Just half a year later, now it's doing the same thing agian. I'm very disappointed at Lenovo's quality now, people kept telling me how THINKPAD is no longer the rock solid IBM quality it used to be, now I started to believe it.Anyone out there with the same issue?

Answer:Lenovo X1 Carbon 20a7-002jus not booting/bluescreen

Hard Reset for X1 Carbon ThinkPad....Best Regards... As you troubleshoot the X1, you may encounter an issue where the system will not turn on or boot Windows properly. In the past, one troubleshooting method was to pull the battery and all power from the system and depress the power button for 1 minute; since the battery is located inside the X1 carbon and cannot be removed, we recommend the following procedure:1) Shut the system completely down (using the Shut Down icon on the desktop) or depress the power button for 10 seconds2) Use a paperclip, toothpick or other small object to depress the Reset Button (you will feel a slight click) found in the hole to the bottom right of the main fan exhaust on the bottom of the system.3) After several seconds remove the tool you used to depress the Reset Button4) Press the power button to start the computer normally 

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How to reproduce:1. Remove charger and close the lid.2. Power up.Note: the Windows 10 Fast Startup feature should be disable for reproducing this issue robustly. Issue:1. Windows 10 boots very slow.2. After boot, Windows 10 will detects two ejectable device: Base System Device and USB Root Hub 3.0.3. If reboot, it will freeze at the Lenovo logo. Environment:1. Thinpad X1 Carbon 2017 [20HR000FUS]2. BIOS Version: N1MET31W (1.16)3. Windows 10 Pro 1703 x64 There are several ways to fix it:1. Disable Thunderbolt in [BIOS]-[Security]-[I/O Port Access].2. Hibernate and recover, everything will fine.3. If Windows 10 Fast Startup feature is enabled, manual power off and power up again without closing the lid may fix it. 

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I have a bug that is fairly repeatable where when my laptop goes to sleep, the USB ports on the Thunderbolt 3 dock are not active when I wake the computer up. I can unplug the TB3 cable and plug it back in to regain access to the ports. Where can I report this issue?

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I want to upgrade my X1 Carbon (type 20A7) wireless lan card from single to dual band.  The Intel datashee lists two possible models: (from http://www.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-7260-bluetooth-brief....Intel® Dual Band Wireless-AC 72607260NGW 802.11ac, 2x2, Bluetooth 4.0, PCIe, USB, M.2 22307260SDW 802.11ac, 2x2, Bluetooth 4.0, PCIe, USB, M.2 2226 Solder Down Lenovo lists the following models as compatible "ac" cards:(from https://download.lenovo.com/parts/ThinkPad/x1_carbon_gen2_fru_bom_20140505b.pdf)04W3844 Intel Wilkins Peak 2 7260 2*2 11ac+BT4.0 M.2 Card Indonesia SKU04X6007 Intel Wilkins Peak 2 7260 2*2 11ac+BT4.0 M.2 Card Wake# Issue Fix SKU Before finding this information, I got the 7260NGW and installed it.  On booting the machine I get the:1802: Unauthorized network card is plugged in - Power off and remove the miniPCI network card (8086/08B1/8086/C070)So should I try the 7260SDW or is the 7260NGW the correct one and maybe I just have a bad card?  Thanks!!













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Answer:ThinkPad X1 Carbon (type 20A7): which Intel Dual Band Wireless-AC 7260 is compatible

Hello and welcome,
 
You've run into the BIOS whitelist.  A card must be a supported model (7260) AND have a Lenovo FRU number (04W3844 or 04X6007).  A "vanilla" 7260 won't pass the whitelist check and you'll get the 1802 error.
 
Z.

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Hi all, I have problem with activating Verizon boardband service on my X1 laptop after it is back from the warranty service (bad mother board, my laptop has been working find with Verizon broadband service for 9 months before the motherboard died). I made the research and found this http://support.lenovo.com/en/documents/ht082428 This is the same issue happened on the same model of my laptop, same model of my built-in air card.The only difference is it was the windows 7 and mine is windows 8.1 Unfortunately, the solution on that article does not work for my case. I contacted Lenovo and wait for the level 2 tech support to contact back to me my case number is 302MRJ8. If anyone has any input please feel free to join in. ThanksSteve 

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Hi all,  I've recently upgraded my X1 carbon to Windows 10 and suddenly my mic stopped working. I've tried downloading and installing all the necessary drivers but to no avail. I appreciate all your input.  Thanks all!   

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Hi, I recently bought an X1 carbon and today after the laptos has been left for a while (2 weeks) maybe with the battery drained, I tried to boot and the only thing I get is flashing light on the power button and touch function pad too.Keyboar lights as well for less than a second and the thinkpad red light too. Tried to leave it charging for a while with no good result. Tried pressing the reset button in the back for 3 seconds and for 10 seconds with no luck. Any help? Thanks.Shame I only used for 2 months. So disapointed!!!! C.

Answer:Lenovo X1 Carbon 20a7-002jus Boot issue, lights flashing

I just have the same issue on my X1 Carbon, mine is 20A7-002WUS.Got it in May, being using it just fine, no dropped, it's been baby pretty much. I left Canada for Taiwan just yesterday for 3 month vacation...and at the aiport while I was waiting to board...it wouldnt boot up...landed in Taiwan like 10 hrs ago, gave it another tried, same disapoointed result, the light just kepts on flasshing. Very disapointed by Lenovo product this time. I got tired of having to purchase an Asus every 2 years, so i got the X1 carbon this time, since their legendary business laptop quality...but this is very disappointed. And on top of this, the HDMI would not export audio signal. THere's a post for that too, and Lenovo tech had pretty much being useless for it. I work in IT industry as well, pretty much all the standard troubling shotting i've done along with a few "tips" from Lenovo, NONE of them work. Very disappointed. To be honest, if it isnt i've just spent like two gram canadian dollars on it like 5 month ago, I would very much like to set this thing on fire atm. 

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I have Lenovo X1 Carbon 20A7 , i7, Yesterday I have got blue screen error CRITICAL PROCESS DIED, after shutting down laptop, Its not  working  when trying to turn on just keys lights turning on ,nothing more ,fans ,screen,cpu not working any advice 

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I have Lenovo X1 Carbon 20A7 , i7, Yesterday I have got blue screen error CRITICAL PROCESS DIED, after shutting down laptop, Its not  working  when trying to turn on just keys lights turning on ,nothing more ,fans ,screen,cpu not working any advice 

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I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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Please help me..im frustrated.i was using my laptop for less than a year now.and this morning i was using it as usual for a few hours.then i fold it to do something.when i open it,the screen is blank.no lights no display.but the keyboard have lights,even the fan is working.i tried pressing the reset button at the buttom of the laptop but its still the same..please help me.

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Hello everybody, is there anybody that has upgraded his 3rd Gen X1 Carbon to a 1TB ssd? I'm running out of place and would like to have a bigger ssd and do not know which one I could use. I tried reading in the forums, but was not able to find out which SSD would work. Somehow NVMe is not supported, it has to be a PCIe SSD (I think), but I'm not too familiar with these things. I looked at the new Samsung SM961 1TB that is just coming out, would that be able to work?The specs are here: https://gzhls.at/blob/ldb/c/4/4/9/618ff48c1c0dc799c9442fd598fa06935527.pdf Any help would be deeply appreciated.Regards,Jochen

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Hi everyone; sorry for my bad english   i want pen for sketch in some application,So, can i use any pen from lenovo store? it's work well with the X1 Carbon? if not wicht stylus work well?I'm a webdesigner and 7 months ago that I have buy a new X1 Carbon 20A7 from europe in germany, I live in morocco as you know they have not any lenovo or thinkPad store. THINKS  

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Hello I have a Gen 2 X1 Carbon which is attached to the OneLink pro docking station. The docking station has two Eizo CG 243W 24 inch screens attached. Unfortunately, sinve about a month (and about two months out of warranty...), the system sort of freezes after it's been used for a few hours. The freeze looks such that the principal monitor goes black. The system still reacts to mouse movement, but not to keyboard input (ctrl-alt-del). I checked the various windows logs and cannot find anything wrong. I am suning Windows 10 (pre creators update). Anybody have an idea what this could be caused by, any help greatly appreciated! regardsChris

Answer:Gen 2 X1 Carbon (20A7) freezing

I always suggest running a memory test first, although on this machine, memory cannot be replaced.
 
Look in the event log and see if a device is throwing an error.

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Since receiving this the end of January I've had to reset the computer 4 times via the hardware reset pinhole on the back.  the most recent time was today 4/16/2014.  All my system updates have been applied.  Is this a known problem?

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but i don't know what generation it is.

Answer:cam someone tell me what generation of x carbon i have? it say 20a7

Good day and welcome to the community.
 
20A7 (and 20A8) would be a 2nd generation Carbon.
Support pages: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Hope this helps.
Regards.

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Hi, can anyone give me a definitive answer to this question? I have a SSD drive which Windows reports as being 215GB in size in my X1 Carbon model 20A7. I need to upgrade it but am getting mixed messages from information on this topic in the forums. What's the largest capacity I can have? Is there a list of specific, Lenovo approved products I can/must choose from or can I buy any 2.5" SSD drive from any manufacturer? Thanks













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Answer:Max size SSD for X1 Carbon 20A7

Hello and welcome,
 
Your X1 doesn't support 2.5" drives.  It uses an m.2 SSD in 80mm length IIRC.  Here are some references that should help you track down a compatible drive:
 
Product PSREF:    http://psref.lenovo.com/Product/158
 
Base specification:  http://psref.lenovo.com/PSREFUploadFile%5CSys/PDF/ThinkPad/ThinkPad%20X1%20Carbon%20(2nd%20Gen)/Thin...
 
Hardware Maintenance Manual (for instructions on replacing the SSD):  Hardware Maintenance Manual
 
Parts list (for researching specs and compatible drives):  https://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1...
 
and https://download.lenovo.com/parts/ThinkPad/x1_carbon_gen2_fru_bom_20150616.pdf
 
Please double check that I've linked 20A7 info.  It was a bit of an Easter-egg hunt.
 
Z.

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I have made fresh installation of Win7 Enterprise + installed all available Lenovo drivers and upgrades using system update. X1C works otherwise ok but I have problems with display:-I can not change resolution with windows (Desktop=>Screen resolution), all of the dropdown boxes for selections do not let me select anything, as soon as they are openend by mouse click, they will be closed -I can not change resolution using Intel programs either (HD graphics, v 9.18.10.3359), symptoms are the same: if i select other resolution, it will be changed back to to old value within ~1 seconds after drop down selection list is closed. With two monitors I can not change positions of displays either: windows program will not let me move monitor images and Intel program crashes as soon as I try to move image of moditor. Latest drivers from Intel download page are not compatible with X1C, so I have used the latest driver found by System update with initial installation. I can not reinstall that driver anymore, because installation fails with some error (it does not tell any details). Any ideas how I can fix this? Laptop:LENOVO ThinkPad X1 Carbon i7-3667U 14inch PHD+ 8GB 240GB SSD FDE Intel HD 4000 FPR 3G 4cell  W7P64+W8P RDVD  Type: 3460-CLG

Answer:LENOVO ThinkPad X1 Carbon 3460-CLG

so the problem is only with resolution changes, does your mouse button click work on other control panel programs?

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When you turn on the laptop all you get is the back-light.  You don't get the splash screen, POST or anything else for that matter. I've tried using the FN+F7 to make sure it wasn't set to projector mode but that didn't do anything.  It's like the power cable to the LCD is connected but the data cable is disconnected.  I suspect this is the case due to the screen going "weird" as the user puts it.  I also suspect that it might have been dropped. What I am wondering is if there's a BIST (Built-in Self Test) for the LCD or anything like that.  I'd love to avoid the support charges. Also, the numbers on the white tags on the back of the laptop have worn off, is there a way to get the serial number without the original paperwork?













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Answer:Lenovo ThinkPad X1 Carbon has no video

Is there a way to do a factory reset when you can't see anything on the screen? I could really use a hand if anyone has any ideas.

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Hi, I have a Lenovo X1 Carbon laptop that will not boot up.i removed the bpower cable and held the power button down for 30 seconds then released.Then connected the power cable and start it. but it never workedThe light shows (flashing) when I plug in the power cable. But I see no other lights and I do not hear any fans.i unpluged the cord and turned the laptop over. on the back there is a small pinhole that resets the battery. After inserting a pin for 10 seconds i pushed the power button for 10 seconds, then plug it back in and tried to boot it up but it didnt work as wellCan you help?

Answer:ThinkPad lenovo x1 carbon won't boot up

X1 Carbon on startup, keyboard back lighting blinks slowly, nothing else happens. No way off stopping this excep to disconnect battery or reset batt. Any ideas?

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Hi, I just got the Lenovo Thinkpad X1 Carbon and the Always-on usb does not seem to work. The USB on the right side of the machine works but the left side is unresponsive. I've tried pluging in my phone, a usb reciever for a wireless mouse, and a usb drive. Is there something I need to do to activate the USB port?  

Answer:Lenovo Thinkpad X1 Carbon Always on USB not working

Hi rtann27
 
I had the same problem, i opened the laptop and saw, that the flat cable leading from the small usb board was not properly conected to the mainboard. A little pressing against the cable solved the problem.
 
Link to image
 
Hope this helps, greets zerosim
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

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We just got in our first of 7 x1 carbons (20a7) and im am trying to prepare our imaging enviornment to handle the new model. We have included ethernet extender (FRU 04X6435) which works fine in windows but when pxe booting i can see the MAC address and it waits for DHCP (the link and activity light on the extender do flash) after a few seconds we get a PXE-E53: no bootfile message and then get dumped back to the boot menu. I can pxe boot other machines off the same ethernet jack at my desk. Other laptops x230, t430s, all no problems.I have  tried UEFI/legacy boot  on both and on legacy only neither change the outcome. Since we are not using a usb adapter (this is the extender cable on the new x1s) i have not touched the usb settings. I have searched aroudn and found the threads of the older x1 carbons that used the usb 2.0 adapters but nothing on this new extender and it seems in those cases people were getting into the pxe environment and then having driver issues. I am not even getting that far. Our pxe enviornment (WDS) is setup to require a press of f12 on the client to actually boot and i never even get prompted for f12. Im really not even sure im getting DHCP right other than any other machine i plug is works fine. Any help is greatly appreciated.Thanks,Eric

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Several of our 2nd gen/20A7 carbons have lost their circular rubber feet on the bottom. All the units are less than a year old but Lenovo has told me that this wouldn't be covered under the warranty. Not a big deal, but I'm having an impossible time finding the feet to buy on my own. They aren't listed on any of Lenovo's part lists for the X1 and I've only seen feet for the X220/230 units on 3rd party sites. I'm hoping someone on the boards here is familiar with the part. Thanks










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Answer:Replacement feet for X1 Carbon 2nd gen (20A7)

Lenovo did end up shipping me replacement feet under warranty, which was a very nice surprise. If anyone has a similar issue and runs across this thread, the part number for the replacement rubber feet kit is HT096. As of writing this I wasn't able to find any references to that number other than on the paperwork with the shipment, but it may just be a new PN.

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Prior to this problem the machine was running fine, there were no major updates that I recall, I certainly did not do any firmware updates for example, probably only Windows 10 automatic updates. So when this first happened there was a blue screen. The first few times it started booting windows and blue screened before reaching the login screen - now I can't even get the screen to come on, not even bios, just the following.. When I press the power button the keyboard backlighting and LCD Fn keys appear. The screen does not appear to start. Sometimes the machine stays like this for about a minute then switch off, sometimes it seems to reboot endlessly. When it is rebooting the power button flashes 3 times. I have tried the following with no success:Running on AC and no AC.Charging for a day.Letting the machine sit for at least a week off the charger.Holding the power button for 3, 10, 20, 30 seconds, etc..Pressing the power button multiple times.Pressing the reset button with a paperclip.Pressing the F1, F12, delete keys immediately on powerup, etc..  Any suggestions? I haven't opened it up yet, but I am comfortable doing that.

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Hi,I have a problem with my X1 carbon 20A7.(windows 8.1 64bit)When I connect the computer by HDMI cable has a picture but no soundThe screen does not appear audio device.Anyone have this problem Thank,













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Answer:No sound through HDMI(x1 carbon 20A7)

Hi X1man,
 
Welcome to Lenovo Community!
 
We understood that your query is about no Audio on HDMI port.
 
To resolve the issue please uninstall the current audio drivers from the system and update the drivers with latest driver.
 
Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
 
http://support.lenovo.com/en_US/downloads/default.page#
 
Hope this helps. Do post back if issue persists!
 
Best regards.

Hemanth Kumar






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This issue has been afecting me for some time, but as the warranty is coming closer to expire I decided to look into it. Since I upgraded to Windows 10 (at least that I noticed) my TrackPoint has stopped working. I checked the Lenovo assistant and all drivers are updated. Googled some solutions (like checking the setup screeen) and nothing was effective. The Mouse Control Panel shows the TrackPoint options greyed: http://i.imgur.com/yudv9WE.jpg  Before I go through the annoyance of calling the Lenovo/IBM support, is there any known solution for this? Thanks.

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The HDMI port is just flat out not working for video. The MiniDP port is working fine. I tried running Lenovo System Update and did not see any issues there, and then updated the Intel Graphics driver but the problem persists. The computer can see monitor, but cannot send video to it. Verified the issue with both an HP22xw monitor and a large screen TV. Thoughts?













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Answer:X1 Carbon 20A7 HDMI not working

Had the same problem myself. Lenovo had to replace a board in the laptop.Would suggest you give support a call or email them.

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My X1 Carbon was working fine, but one day the sound just stopped working.  I restored my image back to the Windows 8 stock image, and still not sound.  I tried re-installing Windows 7 from scratch, still no sound. I called into Lenovo, as the machine is only 4 months old.   The support rep said that they would do a "courtesy onsite visit exception" since this was my first warranty claim and that a lenovo tech would call me to arrange to have the machine looked at and the part swapped.  Apparently Lenovo only includes depot (ship your computer away) warranty support if you want their factory service. After waiting a week without hearing from anyone, I called back into the helpdesk with my ticket reference number.   The guy i was speaking to this time said that there were no notes on the ticket that i gave him and that the call was closed.  He also said that Lenovo no longer gives the "first time courtesy onsite exception" and that I would have to ship the machine back and be without a computer for 2 weeks! Good job lenovo.  You rock.  My first and last Lenovo.   Dell knows how to "DO" enterprise.  These guys do not.

Answer:X1 Carbon 20A7 No Sound through speakers

In Belgium it took 5 days to pick up my machine, repair it and get it back. But 2 weeks is still reasonable for a repair at the depot.This will require a motherboard swap. It is possible you maybe accidentally bent the connector on the inside. I once had this exact same problem on a different laptop. It happens.

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I apologize if this is buried somewhere on the forum. I searched for hours, really, but could not find anything exactly relating to this. After months of "Upgrade to Windows 10" pop ups I finally did it. On Windows 7 I was able to change my battery capacity to 100% before I left for a business trip then change it back when I returned home. Now I can't find where to do that and it won't charge above 46%. I've tried downloading the Lenovo Power Manager as one post suggested but it doens't have the seperate "Power" menu item as the instructions displayed. I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery as another post suggested but that didn't help either.I have this option after upgrading my Ultrabook Yoga 2 to Windows 10. The Enegery Manager remained loaded. I simply want the same control over my battery on my X1 as I have on my Yoga. Can anyone help me?Thanking all of you in advance,Clare

Answer:Cannot charge battery to 100% on X1 Carbon (20A7) ...

I'm just going to throw this out there, no guarantee that your system has the exact setup as mine or that I am understanding your issue completely: I have a Lenovo Settings app in my Windows menu; within that settings application there is a battery section, at the end of this section is a battery gauge reset. I would start there to recover your battery threshold. Hope this helps. 

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Hello,I've bought battery replacement for my client's X1 Carbon 20A7 on aliexpress.The orginial battery is 14.8V 3.04Ah/45Wh while the one I was sent is 15.2V 3.29Ah/50WhI wanted to know if I can install it instead of the original one.Thank you


























P70402-112418.jpg ?1710 KB

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I have a brand new X1 Carbon, it has Windows 7 Professional installed. I keep getting total freeze-ups, not even ctrl-alt-delete-able. Also often times when I power it up (after regular shut down) it wants to boot in safe mode.  It's only a few weeks old. I've installed Office, Matlab, Adobe, Keil, Chrome, and a couple text editors. I've run windows update, and had to uninstall MS security essentials today after it stopped letting me download anything. Any ideas where I start looking for the problem? 

Answer:Brand New X1 Carbon 20A7 Keeps Crashing

Hi Jamesf810,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Windows 7 crashing on your ThinkPad T430s.
 

Have you checked booting the system to safe mode?
Is there any blue screen error popping up?
Is all the system drivers up to date?

Please let us know the result on above provided steps.
 
Hope to hear back soon!
 
Best regards,
Hemanth Kumar





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Hello all! I have a 20A7 2nd Gen X1 Carbon,  and for my backplate on the front right corner always clicks when pressure is applied.  I have tightened the screws all the way around and it still does it.  I have completley removed the plate to ensure everything is setting in the housings properly. Am I missing something?  Anyone else had this issue?  Is there a place I can purchase replacement screws and backplate?  Thanks much for any help!

Answer:X1 Carbon 20A7 Back Plate

Dear Stinkpickle
 
Welcome in lenovo community
 
Kindly contact the below support to get more information regarding the parts availability 
 

 
Thanks
Alaa
 
 
 





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Hi, I recently bought a X1 Carbon 20A7 and it cames with French Keyboard. Is there anyway I can replace with English Keyboard and where can I buy it?  Thanks

Answer:Replace keyboard for X1 Carbon 20A7

Hi Coolboykevin,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Keyboard on ThinkPad T440p.
 
Yes, you can replace it with US keyboard for your system, but you have to visit nearby service center.
 
Part number = 00HM000 - Keyboard Bezel ASM w/ Keyboard w/NFC US English (Liteon)- secondary.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hi, I've recently done a clean install of Windows 10 Pro. All went well and everything is updated to latest drivers. However when i watch youtube for a couple of minutes the machine crashes with bluescreen and sometimes just graphical artefacts. If I just work normally it stays alive for long periods of time. So I have reason to believe it is connected to the graphics drivers. Is there any known solution for this? 

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The Laptop worked fine with Windows 8, but upgrading to Windows 10 - I got the yellow warning triangle for the Graphics driver. Even I got the yellow triangle in device manager the build in screen works ? but I use the laptop both during travel and my work disk ? so I also use a Lenovo port expander and when it is connected, I have no information on either screens.Using any driver from Lenovo support/download site will give this problem. Only if I manually download Intel Graphics HD driver 10.18.10.4242, does it work. But it only works for a short time, then either Lenovo/Windows/Intel do a automatic driver update and I am back to the non working driver again.

Answer:graphics problem Carbon X1 20A7

Hi bjarnep,
 
Welcome to Lenovo Forums!
 
Few of the drivers won?t work after the update of windows 10 but when you roll back to the earlier version it works and the same thing happened with my laptop too but to stop the updates what I did was, I just changed the windows update settings and now my system is working fine with no issues.
 
You can do this too, roll back to the earlier version in which the graphic driver works through device manager, so once you roll back to the earlier version go to windows update settings and click on advance settings and check the option defer upgrades.
 
Please let me know whether the above steps helped you.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v
 
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Well, I got my new X1 Carbon. Dumped Windows 8 and re-installed Windows 7 SP1 from scratch. There is a problem with the Realtek sound drivers. If the volume is above 30 (or so), the sound cuts in and out. The Windows Startup sound never plays right. Play any source and if you turn the volume up, the sound cuts in and out like a bad cell phone call. BUT, uninstall the Realtek sound drivers (6.0.1.7188) and let Windows install its base HD Audio Sound driver and all is good. I also tested the master Realtek drivers R2.73 and still the same problem.  It is like when the digital signal is too strong, whatever converts it to analog gets overloaded and cuts. Has anyone encountered this problem ? I see many other issues with the sound on the new X1...

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Hello,I own 2 Lenovo X1 carbon, a 2nd gen one and a 3rd gen one.both of them, when I plug the HDMI cable to a tv there is no sound on the TV.The sound keeps playing from the laptop. They both say that the Digital Audio (HDMI) is not plugged in.I tried 3 TVs and 2 cables. Nothing helped. All drivers are updated, even Windows 10 is updated. Any suggestions?

Answer:No sound through HDMI(x1 carbon 20A7)

Hi, Had a similar problem too - sound on the TV, but no picture, but the mini display port worked fine using an HDMI adapter. I contacted support and without any hesitation they arranged an engineer visit to replace a board inside the laptop. Everything is fine now. If they do the same for you, you might want to check this post. Reactivating Windows 10 after a repair Cheers

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Hello, I have bought the X1 Carbon and have problems since day one. The Laptop always bluescreens the hell out of me. I have tried almost everything but I am not able to fix this problem. The bluescreens appear kind of randomly. Sometimes it happens when I am typing a document, sometimes it happens when I am watching videos and sometimes it just happens when I am doing nothing at all.  Yesterday I installed Windows 7 Prof 64-bit from scratch (in hope to get that expansive laptop running!!!!!!!) and now I am not able to finish my Windows updates! The only driver I have installed so far was the one for my WLAN. Than I started my Windows Updates. After like 3 tries and 3 bluescreens I tried to select less updates (6 instead of 260). Now he is installing 6 updates (4MB) since 4 hours. I have tried nearly everything except a BIOS update. I have read that this could be a SSD problem? I really don't know what to do. Please help me to fix my problem. I am exhausted searching for it. If you need any information please ask and I will provide them. Best regards ehd  

Answer:Lenovo ThinkPad X1 Carbon New 20A8S0M900 BLUESCREENS everywhere

Hi,what error code do you see on the bluescreen? At least the first three parts.FYI there is a lot of tools for BSOD dump analyzing but it needs the skills.

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Hi, I am looking for the following motherboard: i7 - 3667U-2C-2.0GHz 8GBWho can help me out? Either with a motherboard or with a thinkpad same type with broken parts other than motherboard.Txs  

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Hello, Firstly, i am sorry but i don't speak english very well. Secondly, i just bought an external bluray reader which reads bluray thanks to the Cyberlink PowerDVD Application. Nevertheless, when i try to read a bluray, it doesn't work. So, i launched the Cyberlink bd advisor and it is written there is a problem with my laptop graphic card. The laptop is a thinkpad x carbon 4th gen and the graphic card is an intel hd graphic 520. So, i tried to reinstall the drivers after having retrieved them from the intel website. Nevertheless, i get an error message : "you should contact the computer constructor in order to update your drivers". Then, i went to the lonovo x carbon 4th gen driver's page in order to get the good drivers. However, it doesn't change something... So, i come here to ask you some help.

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Hello,I live in Italy, and I want to buy a new Lenovo X1 carbon 2015 with new broadwell Intel CPU.My company allow to buy only from Italian Lenovo distributor and not from e-shop, so I tried to request an offer from a couple of italian company.The answer has been: the X1 Carbon 2015 is not included into actual model catalogue, and the unique model deliverable, is with Intel i7-4600U.Somebody know when this new modes will be delivered also to Lenovo Italy?Thanks.regards.Daniele

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HELP!!!My Lenovo Thinkpad X1 Carbon has some real problems. It's my work laptop, and it's brand new. When I got it, it worked fine until I brought it home. I haven't plugged it into the charger for 2 days. When I tried to turn it on (even plug it in), it was dead. The Lenovo Service team changed its motherboard. After that, it worked fine until I did the same thing at home. I tried to turn it on, but this time it was charged, but not used.When I got to work, it was still dead and the Lenovo guy changed its battery. My boss was really upset (for the second time). And now I should probably never mention to my boss that it's dead again. I used it at home for work, and now it just won't start. I tried pressing the power buttor for 30s and similar things I read online, but nothing worked. I even tried the refresh button. No reaction. My charger is working properly, and while at work (while it was fine) I kept it charging all the time (like everybody else). I don't know what's wrong with this laptop. I mean, the motherboard and the battery have been replaced, and the charger works fine. I'm not doing any difficult work on it, I just use it for PDFs and Word and occasional web search. I can't go to work and say that my laptop is dead for the third time. No one will believe that it's not my fault ( P.S. is it possible for this laptop's battery to become empty even when I'm not using the laptop and it's not charging? Please help! At least I... Read more

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I've been trying to look for a good quality skin for my new X1C. It picks up too many fingerprint marks and is getting hard to keep clean. All owners of this wonderful notebook, please try and request dbrand to create a skin for the X1C. 

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I have a Lenovo X1 Carbon and I was considering either purchasing the Thinkpad Onelink Pro Dock or the Thinkpad One Link Dock.  I need to be able to connect a monitor and keyboard to my new computer. I have a some questions that I was hoping someone can help with.  1.  What is the difference between the Pro Dock and the Regular Dock? 2.  If my monitor does not have HDMI will these two docking stations still allow me to connect a monitor? 3.  Can you connect two monitors with both the pro dock and regular dock stations? 4.  Are there other docking station options that are better? 5.  Do these docking stations work with all versions of the x1 carbon? Your help is greatly appreciated.  Thank you.  

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Hi all lenovo users,I am using lenovo x1 carbon for last one month. So far i am very satisfied with my device. I am not finding mobile networks (3g/4g) though it supports it. Does anyone have any idea about it. 

Answer:Lenovo Thinkpad X1 carbon 3rd gen: cellular networ...

Not all X1 Carbons have WWAN; many were WWAN ready, with the antennas and SIM card slot fitted but no WWAN card. You need a machine with a WWAN card and a suitable SIM for WWAN to work.

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I recently bought a X1 Carbon, it is the 2013 model. It's working fine, but when I run any game (like lol, or other non 3d) the ultrbook begins to overheat. It still did not shut down, but it is so hot, that it burns my fingers. The air is not so hot, and the fan is working. Is this normal, since I playing games, or should I worry? Can I do something to freeze it anyway? I try to use tpfancontrol, but get an error about not finding winio.dll. I run windows 8 pro Thanks in advance.

Answer:Lenovo ThinkPad X1 Carbon 2013 is overheating

did you get it new? If the machine is heating up a lot, but the air is not so hot, then this could mean that either the heatsink is NOT making proper contact with the CPU or that the heatpipe has failed. If i stress my X1 Carbon gen 1 with both prime95 + furmark, then the underside of the laptop gets hot (around 45 to 50), but it is not so hot that it will burn my finger. The air coming out of the vent is pretty hot at around 60 degrees or so.
 
Here is a set of thermography image whichi took using a FLIR i7 thermoimager when it was under extreme stress of Prime95 and Furmark. 
 
https://www.flickr.com/photos/lead_org/8224614212/in/photostream/

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I reset my laptop and now it's replaying the startup screen over and over how do I fix it
 

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Hi, My setup is a Carbon X1 4th gen and a LENOVO ThinkPad OneLink + Dock. I want to buy two monitors to connect to my dock's Display Ports, what is the maximum resolution that I can get out of them? Regards,

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Hi all lenovo users,I am using lenovo x1 carbon for last one month. So far i am very satisfied with my device. I am not finding mobile networks (3g/4g) though it supports it. Does anyone have any idea about it. 

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I need a parts list for x1 carbon 20A7, an as built would be better yet.   Can someone tell me where to find it? Thanks

Answer:where can I find parts list for x1 carbon 20A7.

Hi Gary113,
 
Welcome to Lenovo Community! And happy to have you here.
  
Please use this link for complete parts list for X1 Carbon 20A7 and use parts lookup for built in parts list.
Enter the Serial number and you'll get list of parts which is configured with your system.
 
I hope the above information helped you. 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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It hangs on the Lenovo logo, after the press Enter option.  When I turn it off with the switch and restart it starts normally and runs fine.  It has happened twice in a week.  Win 8.1 64, 256gb ssd, i7, 8gb ram, Norton 360.

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X1 Carbon Gen2 20A7 screen flickering short after start for 4-5 minutes and stops. It goes black frequently.Windows 8.1 x64, drivers up to date.Need urgent help. Thank you.

Answer:X1 Carbon Gen2 20A7 screen flickering

Hi Popescu_dumitru, Welcome to Lenovo Community!
As per the query we understood that you are facing the issue with Screen flickering on your ThinkPad X1 Carbon. Please click the below link and check the video link from that and if your issue is same, then I suggest you to follow the steps from that. http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Lenovo-X1-Carbon-2014-screen-flickering/m-p/16... Hope this helps.
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I need a parts list for x1 carbon 20A7, an as built would be better yet.   Can someone tell me where to find it? Thanks

Answer:where can I find parts list for x1 carbon 20A7.

Hi Gary113,
 
Welcome to Lenovo Community! And happy to have you here.
  
Please use this link for complete parts list for X1 Carbon 20A7 and use parts lookup for built in parts list.
Enter the Serial number and you'll get list of parts which is configured with your system.
 
I hope the above information helped you. 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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With Windows 8.1 and the X1 Carbon 20A7 the startup screen is instantaneous. The function keys are adaptive so the F1 key is not lit. Getting into the Bios was important since the Intel RapidStart was enabled and this would interfere with the Lenovo Power Management and make the X1 not wake from sleep without being plugged into the AC connector. I finally found after lots of asking and looking that holding down the Power Button for ten seconds when the machine is off will make the X1 boot into the BIOS (technically UEFI) screen. Then I was able to disable Intel RapidStart. I could not find this in the manual.

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Hi can someone give advice if this is a screen default and will it need replacing?
 
The vertical dark band has been visible since purchase date and is always present.
It is 1cm in width and at the center of the screen. It appears darkest at the bottom and gradualy extends to the top of screen. It doesnt flicker (none that I can detect).
 
Is a known problem with the x1 20A7 touchscreen display?
 
Any opinions much appreciated.
 
Cheers, Ili
 
Link to image
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

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Hello,
 
I'm finding a lot of difficulties in fixing my fingerprint sensor. The day I got my X1 carbon type 20A7 from the support center and the person who reinstalled all my softwares failed to install properly. I am unable to uninstall/install or run the Fingerprint manager pro, the driver is not recognizing my laptop. The following steps were attempted but with no success:1. Activated through Bios2. Further installments at the online support center
3. Updated the device manager4. Attempted the Sign in option (PIN)
5. I restored my sytem as wellPlease advise,
Mahmoud
 
Mod Comment: Edited subject to include model.

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Fingerprint reader was working perfectly fine but I couldn't get it to work with my domain account. After trying some troubleshooting, there was a suggestion to delete the drivers and reinstall it. So I go into device manager and uninstall the fingerprint reader drivers. The problem is now I can't find the fingerprint reader driver! It's not in the lenovo driver page.. I tried Windows drivers update and everything else but still not working. Where do I download the fingerprint drivers???













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Answer:New X1 Carbon (20A7) Fingerprint driver missing

Nevermind! There was a Drivers folder under the Fingerprint Manager Pro folder.. C:\Program Files\Lenovo\Fingerprint Manager Pro\Drivers

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I have looked through the community and support forums but I am not able to locate a posting on how to replace a keyboard on the Lenovo X1 Carbon Thinkpad Type 20A7 - 002FUS. Does anyone know if there is video or instructional reference material to provide guidance on how to replace the keyboard on an X1 Carbon 20A7 Model Type. In most cases I see reference to replacing the Adaptive Keyboard but my case requires the entire keyboard replacement.  As much as I would like to see instructions, if not available, I'm sure I can figure it out on my own and will post a video or instructions to the community if allowed.   

Answer:How to replace a KEYBOARD on the X1 Carbon 20A7 model

Welcome to the forum. 
 
See ThinkPad X1 Carbon - Hardware Maintenance Manual for Machine types: 20A7 and 20A8. Procedures 1130 and 1140 show how to remove/replace the adaptive keys row and the keyboard.

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The click pad on my unit ruins the laptop experience for me. It's no wonder that Lenovo changed this for new models, but I would like to change mine as well.

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Hi, I recently bought a Lenovo Thinkpad x1 carbon 3rd gen, yesterday i noticed that the bezel of the screen at the bottom is starting to peeling off, i'm really disappointed of the build quality of this laptop...  Will this fall under the warranty? o can i get a full refund?Images of my 2 months old lenovo thinkpad x1 carbon 3rd genhttp://imgur.com/kAT1eLZhttp://imgur.com/QVTJ3fF

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The Thinkpad referenced above is equipped with a HDMI interface. During a test to directly connect a LCD projector or an external LCD display or a TV via an HDMI cable, I found that no picture appeared neither on the projected screen nor the display not the TV (the external screens stay black). Trying to connect via a ?Lenovo HDMI to VGA Monitor Adapter? and using a VGA cable resulted in the same (at least on the projector). What was done:On the X1, expand or change screens via Win+P  --> external projector, display or TV remain black (do not seem to receive a proper signal) while the X1 seems to recognize that an external display is connected (it correctly identifies the external screen in the screen settings).The X1 is on the latest patching level (according to Lenovo System Update), all drivers installed. Patching the latest Intel Graphics 5000 driver did not work (it says its a vendor specific driver).Even a dedicated installation of the external display driver on the X1 did not help or change anything.I also tried different HDMI cables, no change. I am lost of further ideas. Your help is much appreciated. Thanks,TonySt





History: Yoga Book W10 LTE, Lenovo X1 Carbon 2nd gen, Thinkpad 10 Tablet, TP 420s, TS P310, ... and more

Answer:x1 carbon 2nd gen (20A7) + hdmi, external screen dark

Update: The problem could only be resolved by getting a new motherboard installed. Ordered via Lenovo Support, replaced and its working. This was really a hardware issue.





History: Yoga Book W10 LTE, Lenovo X1 Carbon 2nd gen, Thinkpad 10 Tablet, TP 420s, TS P310, ... and more

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I wanna upgrade my SSD Disk from 256GB to 1TB (if possible, otherwise 512GB).Is there a 1TB option that works? If so, which model?Furthermore: reading this threat I found that the 512GB drives from Samsung (04X4405) and Toshiba (04Y2163) should work. HOWEVER: I cannot find these drives in ANY online store in Switzerland. What's their original model number (the numbers mentioned seem to be Lenovo-internal part numbers).To be specific: would this drive work?:http://www.microspot.ch/msp/de/harddisks-laufwerke/ssd-solid-state-disc/samsung-950-pro-mz-v5p512bw-...Thanks for your help. Highly appreciated. 

Answer:X1 Carbon (20A7) SSD upgrade to 512GB/1TB: which harddisks work?

Samsung 950 pro will not work if you got x1 Carbon 1 gen to 3rd gen since 950 drive uses NVMe technology and PCie 3.0 which the laptops do not have gen 3 has got PCIe 2.0 and no NVMe support so answer would be no if you got one of these generations.

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Hello all,I have a X1 Carbon 20A7 and on the latest Lenovo Setting (version 2.3.3.6) app the battery charges 100% all the time and with the pointer on battery icon ( windows 8.1), with the laptop plugged in it says "charged 100%" but does not say that is "plugged in  and charging" or "plugged in but not charging".... My question is how can I protect the battery to remain at 50-60% when plugged in , but without charging, as the battery was removed from laptop....

Answer:X1 Carbon 20A7 how to protect the battery if I cannot remove it from laptop?

Hi Stancuaadrian,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are looking for battery maintenance for your ThinkPad X1 Carbon.
 
I am sorry to inform you that there is no such option for battery setting  in Lenovo setting, you have to do it manually.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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I want to change my keyboard (US layout) to an Swiss one since I'm more happy with this layout.Accordin to the FRU list, there are many types of keyboards available:- NFC: With NFC or Without NFC- Manufacturer: Chicony or LiteOnMy question is now: Do all keyboards fit to all X1 models or are there any incompatibilities? Specifically, I am looking to replace my current keyboard (US layout w/o NFC, don't know the FRU) with FRU# 04X6552 (Switzerland LiteOn w/o NFC). Will this work?  To add NFC capability, is it sufficient to only swap the keyboard with an NFC version? Thank you in advance!Rolf   

Answer:X1 Carbon 20A7: Keyboard compatibility? (Chicony/LiteOn, NFC/no NFC)

Hi Rolf, Welcome to Lenovo Community!
As per the query we understood that you are looking for Swiss Keyboard for your ThinkPad X1 Carbon. Yes, all the keyboards listed in that FRU list will support for your system. FRU# 04X6552 (Switzerland LiteOn w/o NFC) it will this work. Hope this helps.
Best regards,
Hemanth Kumar





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Hello guys,I've buyed a second hand Lenovo Carbon x1 20A7 without OS on it, I've tried Win 8.1 and win 8 but I never managed to make the camera gestures , voice recognision, light sensor and other functions to work...Wich windows to install for them to work?If the Windows with the functions preinstalled was erased I cannot make these functions to work?Little help please....













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Answer:For X1 carbon 20A7 wich Windows is better for all functions to work?

Win 8.1 Enterprise...and Win 8.1 Pro  also . ......All functions works like a charm.....with 20A7...best regards.....from Germany ....use the Lenovo auto update driver tool... http://support.lenovo.com/de/de/downloads/migr-73695 and for software check this link  out.. http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X1-Carbon-2014-Gesture-control-software/td-p/1...

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I'm using a Carbon X1 (20A7) and when I close the lid and after on open the lid again, all the windows (even minimized ones) on my desktop get resized and re-positioned to the left of the screen. I'm using the newest graphics drivers and also tried downgrading to official drivers from Lenovo.Also other updates from Lenovo are already done. When opening the lid I can see my whole desktop way smaller ( 1/4?) in the top left corner.No other display is connected. Any comments or solutions? Best regards.

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Hello all I have the X1 Carbon - Type 20A7 I wanted to know what is the hz output of my mini display portIs it 60hz? 30hz? ...? In order to connect my machine to a 4K screen I need to things1. that my display card will support a 4K display2. I need that the mini display will have output of 60hz That is why I need this information I checked all around with Lenovo and all and could not find an answer I will appreciate your helpThank You  













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Answer:X1 Carbon (20A7) - what's the HZ output of the mini display port?

HiInformation you need is in the official specification - PSREF:http://psref.lenovo.com/Quote:x1c Gen2Max external resolution: 3840x2160 (Mini DisplayPort)@30Hz; 2880x1620 (HDMI)@60Hz

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Hello all,I recently received my new X1 carbon touch and am satisfied with most of it and the capabilities it has. At office, I connect my laptop to a larger screen and bluetooth keyboard and mouse for better control and better work experience. I use Logitech laser MX that I have since long time ago, at home I use a smaller logitech bluetooth mouse as well.I'm experiencing lags, after using the mouse (and keyboard) for few seconds, If I give it few seocnds I can work again for a minute or two, but for the long run it's really inconvenient. Sometimes the mouse will disconnect after couple of minutes and will not return to work until the computer will sleep and wake up again. I do not like to spend a free USB port for another keyboard since there are only 2 now.Please help!Ilan

Answer:New X1 Carbon touch 20A7 bluetooth issues (Lag and disconnecting and maybe more)

Hi Llan,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that Bluetooth in your Lenovo ThinkPad X1 carbon is frequently getting disconnected.
 
Try unchecking "Allowing the computer to turn off this device to save power" in Device Manager->Bluetooth Radios->ThinkPad Bluetooth 2.1 with Enhanced Data Rate->Properties->Power Management.
 
Try checking with replacing the new battery in the keyboard and mouse.
 
Hope this helps!
 
Best regards,
Hemanth Kumar.





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Hi,I am using LANDESK 9.5 SP1 to provision our new X1 Carbon 2014 (20A7) with LAN connector. It failed to recognize the ethernet and I am stuck with 127.0.0.1 I am suspecting NIC driver issue and had downloaded the SCCM driver pack for this model to be used in the deployment. Anyone has experiencing similar issue? Please share. Thanks!

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Hi I recently brought a Onelink pro dock for my X1 Carbon so I can connect it to my Acer XB270HU monitor when I am at my desk. But when I try to connect it using the Displayport on the dock I am unable to connect and windows seem to be unabe to see the monotor. I have tried 3 differnt cables and the came thing happens. I am able to connect to other monitors using DVI from the Onelink dock just not Displayport.











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Answer:X1 Carbon 20A7 - Unable to detect monitor on Oneli...

Hello, what version of Windows do you use? I have upgraded to Windows 10 some time ago and i too have issues with the dock. For me the monitor is detected properly, but the audio over DisplayPort does not work. As for your problem, a possible solution could be to install a driver for the dock. It may be downloaded via System Update or from the product page:https://support.lenovo.com/us/en/documents/pd029981 However, there is no driver for Windows 10 yet.

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... moved to the correct thread. Here now: https://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/x1-carbon-2nd-gen-20A7-hdmi-external-screen-d...





History: Yoga Book W10 LTE, Lenovo X1 Carbon 2nd gen, Thinkpad 10 Tablet, TP 420s, TS P310, ... and more

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Took my X1 Carbon on vacation with me in Thailand.  Used it once.  Tried to boot it the following morning and a message about something missing - in courier font without a screen driver.  Now it will not boot even into just the bios.   Press the power, and the power button lights up, the keyboard function selection is active and can be toggled through, the keyboard can backlight, but nothing else.  Then a short time later it shuts down on its own.  I have tried powering it on and using a paper clip to press the reset button.  Any ideas?

Answer:X1 Carbon (20A7) No Bios, No Boot, keyboard lighte...

Is your warranty still active?  This would be a good time to use it.

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