Computer Support Forum

Lenovo X230, CustomEventMonitor.dll "there is a problem starting"

Question: Lenovo X230, CustomEventMonitor.dll "there is a problem starting"

Dear Sirs, Right after Win10 login I start to get this Error message. How to solve this problem?"there is a problem starting"and right under "is not a valid Win32 application" Here is how it looks like - error Any answers will go, Thank you













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Preferred Solution: Lenovo X230, CustomEventMonitor.dll "there is a problem starting"

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Answer: Lenovo X230, CustomEventMonitor.dll "there is a problem starting"

Hi uaguy, and welcome to the Lenovo User Community!

Try uninstalling then reinstalling ThinkPad Settings Dependency.

Hope this helps!

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On startup and at various points, a RunDLL error appears for iMcontroller...CustomEventMonitor.dll (Not a valid win32 application). Restarting does not help. Lenovo Solution Center is also refusing to start. Flex 2-14 running Windows 10. New error, for no apparent reason. Any help anyone?
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.













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Answer:Flex 2 -14 - CustomEventMonitor.dll 'there is a problem starting'

Please see: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Lenovo-X230-CustomEventMonitor-dll-quot-there...
 
Regards.

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hello, when i start my lenovo (windows 10), it always send the following error:CustomEventMonitor.dll Error
I have a Lenovo ultrabook ideapad S400u running windows 10
Please help
 
thanks
 
alex
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.













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Answer:S400u - CustomEventMonitor.dll Error - Lenovo Ultrabook ideapad S400u

Sorry for my english, i don't speek english very well...I have the same problem with my new notebook E560....Do you have news?? Thank you

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Dear support, My Thinkpad X230 (NZD78MH 12.5", 3520M, 180GB, W7) recently started to frequently overheat. It happens during rather normal operation, such as browsing the internet or playing video on youtube. This causes the fan to run on maximum capacity and computer processes to slow down significantly.  As the image shows below, taken after playing a random youtube video, temperatures of ~103C are typical.  Should I have it serviced? Please help. Best regards, Matthias  

Answer:Lenovo X230 overheating problem

Hi,definitely, yes. Laptop should be serviced.Or disassemble it yourself and replace thermal compaund between CPU and heatsink.

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I've bought the Lenovo X230 with the broken battery (the PM showes 68% charging and no more, asks for the battery replacement). I've tried 3 different good-working batteries from X220 which were supposed to work on X230, but they don't. When starting the laptop with that battery, it stops with the information:" The battery installesd is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC to continue".  And after pressing the ESC key, it starts to work, but the PM still writes that the battery is not correct and it doesn't charge. What could it be?

Answer:Lenovo x230 battery problem

Hi,x230 doesn't support the batteries of old 29 series (x220 did). Only hw protected batteries 44 series are being supported by x230 (and 19+ series, external).Batteries of 29 series can only be discharged in x230.Try to perform the original (x230's) battery reset using Lenovo power manager feature.

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Hi, My Thinkpad X230 tablet screen is not truning on.  It just shows the dark blank screen.The power button is on, all other indicators are green.I have tried removing the battery, holding Fn button etc. Can someone help to resolve this issue please.. Thank You. 

Answer:Lenovo Thinkpad X230 Tablet - Display Problem

If it is under warranty, call for service, rather than dealing with it. The first step is to unplug it and remove the battery. Press the power button 5 times, holding it for 10 seconds on the last push. Put it back together; plug it in, and try again.

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Hello. I have a Thinkpad X230. I'm trying to drive video to a Samsung LCD TV via the mini displayport,with a mini displayport  --> hdmi adaptor (i've tried two adaptors now). The X230 detects the the Samsung TV when connected, both in the Sound and in the Graphics Properties. You can hear the connect / see the PC screen flash when the cable is plugged in. Unfortunately I can't get any sound or video on the TV. (I just tried connecting to a Dell Monitor and was able to get it to work.) The TV takes HDMI from my Dell laptop just fine on the same cable/input to the TV.The other problem is that in trying to adjust settings, now when I plug in the HDMI cable via the adaptor, the PC screen goes blank, it seems to be trying to make the TV primary, and the TV is getting the signal, so I have to pull the cable out to get the PC display back. Any ideas on setting / adjustments? ThanksAlan  

Answer:Lenovo Thinkpad X230 HDMI mini displayport problem

Hi Alan,
 
Welcome to Lenovo Community!
 
Can you check uninstalling the current graphic driver from Control panel -- Program & feature option, and download the latest version from the below link.
 
Intel HD Graphics Driver for Windows 7 (32-bit), Intel HD Graphics Driver for Windows 7 (64-bit)
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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Product:   23202TG , Bios: G2ET32WW (1.12 ) , Intel HD graphics 4000 ver 9.18.10.3359.
 
Applications, like Lenovo solution centre, System updates, HP printers utilities, CHROME, etc.  start with empty BLACK window.  see the screenshot.
 
Neither  updates of Lenovo drivers, Intel HD Graphics driver, Windows 7 help to solve this problem. Please, advise!
 
Link to image
 
 
Moderator comment: Image(s) >50KB (or totaling >50KB) converted to link(s). Community Rules.

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Hello everyone, I replaced dc jack by following hardware repair manual, but the laptop is not starting(zero response on pressing power button) afterwards. When ac adapter is connected, the battery light blinks three time, showing connection made.My suspicion is damaged key board or could be mother board. Please advise on how to continue. Does standby battery has anything to do with starting up computer?













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Answer:X230 not starting after dc jack replacement

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Lenovo ThinkPad X230 is not powering on.
 
I would suggest you to perform Flee Power ? remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
 
Remove the RAM, power it up and check if you hear beep sounds.  Reinstall the RAM, startup normally and check if the system boots normally.
 
If you have a spare good known battery and adapter, try powering on the system using the same just to ensure that it?s not a battery/adapter failure.
 
Please let me know the happenings!
 
Best regards,
Mithun.





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I want to use my laptop like a desktop so only with the 2 attached monitors and the lid closed. You can configure Windows so that shutting the lid doesn't turn it off but I still need to open it up to turn it on. My desk arrangement makes this a bit tricky (it's under a monitor stand).  If I buy the Ultrabase Series 3 Docking Station, a power button appears on the front. Would I be able to turn it on without opening the lid if I used that?

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I just shut down my laptop and right I have problem starting it up. All it is showing me is a black screen and a cursor loading. i tried different method such as draining, resetting (which it told me that it failed to reset). I tried waiting but nothing happens. i need help urgently as I have work in there that needs to be submitted. Please help.

Answer:Lenovo Z50-70 problem starting up

Hi JerryLoh,
 
Welcome to the Community Forums.
 
I believe that your immediate concern right now is to get your data out of the harddrive.
 
Removing the drive and slaving it on a harddrive enclosure then connecting it on another machine can help.
Booting the computer with a live rescue media such as here may also be an option as well as to check if the harddrive itself is still ok and readable.
 
Once you have backed up your files then restart the machine tapping FN + F2 to access the BIOS and check if the harddrive is still being detected. You can load the defaults of the BIOS too and save.
 
Update us how it goes.
 
Regards

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I have bought lenovo g50-80 a few month back yesterday it was not starting properly so I reset the pc. And my all data was gone now my pc is my pc fine because I didn't use recovery

Answer:lenovo g50-80 having starting problem

hi VIshal9,
 
Welcome to Lenovo Community Forums!
 
Can you share what actually happen when you startup your computer. Any Errors?
Let me know your findings
 
Cheers!
Solid Cruver





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I just shut down my laptop and right I have problem starting it up. All it is showing me is a black screen and a cursor loading. i tried different method such as draining, resetting (which it told me that it failed to reset). I tried waiting but nothing happens. i need help urgently as I have work in there that needs to be submitted. Please help.

Answer:Lenovo Z50-70 problem starting up

Hi JerryLoh,
 
Welcome to the Community Forums.
 
I believe that your immediate concern right now is to get your data out of the harddrive.
 
Removing the drive and slaving it on a harddrive enclosure then connecting it on another machine can help.
Booting the computer with a live rescue media such as here may also be an option as well as to check if the harddrive itself is still ok and readable.
 
Once you have backed up your files then restart the machine tapping FN + F2 to access the BIOS and check if the harddrive is still being detected. You can load the defaults of the BIOS too and save.
 
Update us how it goes.
 
Regards

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Hi, I normally closed my laptop having 20% charging at night without shutdown. Morning I try to switch on my laptop.but when I press power button, the light on button glowing for 5 to 10 seconds and light stop.The laptop Is not working.can anyone tell me some resolution.

Answer:Lenovo y40-80 starting problem

Dear Mahith,
 
Welcome in lenovo community,
 
Please try to,
 
1- Unplug the charger >> Hold the power button for 20 seconds.
2- Connect the charger >> Hold the power button for 10 seconds.
3- Turn on the laptop normally with the charger connected.
 
Regards,
Joseph

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LSC alerts 7 Microsoft INSATAP adapters as Disabled (Code 10),  Toredo Tunneling Pseudo-Interface and the Microsoft 6to4 adapter as NOT STARTING. 

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my lenovo G560 turns on everything comes like lenovo,intel etc but after that it dosent work if i press some keys i hear beep sounds,when i restarted it by pressing power button ive tried to reboot but its not working, down in those LED lights the first one from right is always on i mean the light will be on continuosly till i off the laptop ,ive tried many times to boot but it dosent work 

Answer:Lenovo G560 starting problem

Can you enter BIOS setup? If yes, try loading optimised defaults & restart.

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I really need help with my laptop "Lenovo Z510" because its not workingin the last week my laptop dose not start up for 3 day in arrow the only thing is happen when I press the power :1. keyboard light up for 2 second as usual2. battary light and power light as normal(white /white or white /orange)3. the screen show nothing not even a black screen4. after 5 second the fan start for 30 second and then the laptop go shutdown. Note: --- I have update my laptop BIOS to V40 less than month ago.  

Answer:Lenovo Z510 starting up problem

I am having a similar problem with my y70. Did a windows update and then when I try and turn on the Laptop the lights come on but the screen stays blank and i can hear strange clciking noise coing from the computer. Only have had the machine for two months. I have phoned the customer service twice now. First time on the 23/02/2015 they said they would send labels out so I could get DPD to pick it up and I would have them by the 25th. Hadnt arrived by 27th so I phoned them again. They said they had sent them out and would re-send them saying they may have got lost in the post. If I dont get them by 03/03/2015 then I will have to phone them again. I work 9-5 Monday to Friday so their limited customer service hours are quite frankly useless and inconvenient to say the least. The rest of the world has almost 24 hour helplines yet hear in th UK we are lumped with an office hours customer helpline. Once again UK customer service is the worst in the world.

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Hi everyone,  I am happy to join this community and share thoughts. However, I have a bit of a problem with my Lenovo Idea PC laptop. A couple of days ago I was working on my laptop as usual and all of a sudden the computer just shut down by itself, I tried to start it again, pressed the power button but with no success. It just won't start at all.  I decided to leave it for a while, which I did, after that I came back to try again and this time it started for like 3 seconds and then shut down. It did that several times whever I pressed the power button. I have tried removing the charger and holding down the power for 30 seconds but the same happened.  Then I left it aside for two days, and when I came back to it and pressed the power button it worked just fine and successfully loaded to the desktop. I worked for a while and then shut down the laptop my self and went to sleep. The next day it did not start at all, it just kept booting for like 3 seconds and then shut down suddenly.    Please help me, I really need the laptop for work.  Here are the specs: Lenovo Idea PCWin8 64bitCore i58 GB RamGeforce GTX 635  ANY ideas guys!!  Big Thanks to you all   

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Hi all,  I do have a serious problem with my Lenovo G505s laptop. Its bought in newegg.com site in US and brought to me to India. It came with Win 8 OS and worked well for few months updating BIOS. But after that some files got corrupted and i installed Win 8.1. When started the update installation it went fine and asked to restart. But now its not starting. Even tried to enter BIOS for re-installing OS but its not responding. I got few screen sometimes when i keep restarting the laptop but now nothing is responding just displaying a lenovo loading screen.  Please do help me.

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How to fix this?

Answer:customeventmonitor.dll

Welcome to the Lenovo Community !
 
Please review the link I have listed below.  The solution offered has helped others with a similar problem.
 
https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Lenovo-X230-CustomEventMonitor-dll-quot-there...

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my laptop worked well enough, until yesterday left up while i stepped away from it came back to find windows frozen. Like completely, no mouse movement, no indications that anything is going on, frozen.So, I turn it off by holding the power button down for a few seconds, wait a minute, and turn it back on. It does its normal boot screen (Lenovo logo, with a circle of spinny dots near the bottom) and nothing after that tried re booting again same thing

Answer:problem with my lenovo ideapad z585 starting

wildrose1 wrote:my laptop worked well enough, until yesterday left up while i stepped away from it came back to find windows frozen. Like completely, no mouse movement, no indications that anything is going on, frozen.So, I turn it off by holding the power button down for a few seconds, wait a minute, and turn it back on. It does its normal boot screen (Lenovo logo, with a circle of spinny dots near the bottom) and nothing after that tried re booting again same thingTry creating a USB pendrive Win 8.1 installer using the Microsoft Media Creation tool (google it). Boot the unit using the pendrive and select Repair.

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Hi all! I have trouble with starting the Lineage 2http://s3.postimage.org/5ezt7832r/image.jpg always show me this message! I use Windows 8 pro x64 all drivers is installed the latest! I asked about this trouble on forum of this game and they answer me that I need to switch on "use only descreat grafics" in the BIOS! But I have not this option on my BIOS! Please halp me to switch on "use only descreat grafics" on my BIOS!  

Answer:Problem with starting of game on Lenovo Y570

Hi Alexandr1200
 
Welcome in Lenovo Forums
 
Through the below screen shot you will know how to switch between the two graphic cards you have on your machine :-
 

 
 
 
Please follow the above info and let me know if the issue still exist
 
Thanks 
Alaa





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Hi,I have a 3 month old X230, which is little used as a laptop, more like a home computer (on docking).
Basically I'm really trying to be careful, so I'm very angry when this happened.
 
Link to picture
 
Is there any mail address where I can send a complaint on build quality?
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Answer:Lenovo X230 - Broken e in Lenovo logo

Hi Fantac, welcome to the forum,
 
have you called service?  They should easily be able to solve this for you, the number you need to call is;
 
0800-0426 or +385 1 6110095 (calls outside Croatia)
 
Please let us know how you get on.

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Dear friends & experts, I am using Lenovo 3000N200 0769BDG laptop. I have following problems while starting the system. Recently my system was hacked against which I installed an Anti-Malware software. It showed that the system was free from any Malware.(But believe me, it is true that the system was hacked.). But each time on starting the system, a  black and white window  is being displayed which contains the following message:We apologize for the inconvenience, but Windows didnot start successfully. A recent hardware or software change might have caused this.If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration  to revert to the most recent settings that worked.If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed , or if you aren't sure what caused the problem, choose Start Windows Normally.Safe  ModeSafe Mode with NetworkingSafe Mode with Command PromptLast Known Good Configuration (your most recent settings that worked)Start Windows NormallyUse the up and down arrow keys to move the highlight to your choice. Seconds until Windows starts:30.....1 After 30 seconds, the Windows logo is displayed immediately followed by a Blue screen which lasts for 1 second and the system restarts.  I tried all the options listed above-- from Safe Mode to Start Windows Normal... Read more

Answer:Severe problem while starting Lenovo 3000 N200

Do you have XP or Vista on the laptop?You did not create recovery disks? XP setup disk will not be able to see the hard driveif disk mode is set to sata in bios setup.Vista setup disk will see it. Can you enter the bios setup on boot? (F1) You MIGHT be able to change the disk mode in bios andrepair your install with XP disk, BUT, no guaranteeif it will work if original install was sata mode!! It is difficult to change modes on a installed system, to my knowledge. My recommendation is to recover any important files usingUbuntu and a external drive (hard drive or flash drive)and re-install XP in ide mode, then rebuild the system.(If XP is what you were using.)To install XP in sata mode, you will need a external floppydrive and the correct Intel sata drivers on a floppy disk. NOTE: You could also use the floppy drive method on aXP repair without changing mode in bios) These are just my thoughts on what I would do, I have neverhad much luck repairing a install that is acting like yours is.

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I did some Lenovo Updates through the Lenovo Solution Center abd now I get a Run DLL error at start up. It says the following:
 
There was a problem starting
C:\ProgramData\Lenovo\iMController\Plugins\LenovoAudioPlugin\x86\CustomEventMonitor.dll
 
Same thisng listed under this error ......followed by is not a valid Win32 application.
 
Is there an easy fix for this? Thanks very much.
 
DJ
 
 
Moderator comment: Detail added to subject for clarity.










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Answer:L450 RunDLL - CustomEventMonitor.dll error

on 20EV the same problem and same error. i have think pad. we neeed solution !!!

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Running Gobi 4000 card, where do I find the Windows 8.1 64bit compatible vesion of the Lenovo GPS application? Is this build into Win 8.1? JIM

Answer:Lenovo GPS on X230 with Win 8.1?

I installed WIN7 drivers to and software for this - works fine (I have Win8.1). But Lenovo has not made software version for win8 or 8.1.





X230T / i5/ 240GB SSD/ 16GB RAM/ WIN8.1 PRO

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Question: New Lenovo X230

Hello, We are getting our new Lenovo X230 soon.   Unfortunately it has Windows 7 Home Edition.   If we have a DVD with Windows 7 professional, how hard would it be to upgrade? Should we reformat the whole drive?    Thanks!













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Answer:New Lenovo X230

You can do two things: 1. Go to Windows Anytime Upgrade and purchase the Pro feature. This is the easiest way to upgrade, but it costs a small amount to do this. 2. Try booting from the Windows 7 DVD and see if it will let you start it and install the upgrade. You will need the license key from the Windows 7 DVD to do this. ... JDH 

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HelloPlease help meI just plane to buy x230. Model 23243Q3Local shop tell me that this model have IPS but on some sites i see that 23243Q3 have TNHow o known what 230 has IPS and what TN Thanks

Answer:Lenovo x230. Ips or Tn. How to known?

Hi, Makc_by, and welcomex230 laptop with MTM 23243Q3 has TN panel:FRU 93P5669 - 12.5HD TN, Samsung LTN125AT01.Its possible substitutions, TN also:FRU 93P5671 - AUO B125XW01 V0FRU 93P5673 - LG LP125WH2-TLB1Do not trust the 3rd party stores in terms of laptop specifications.

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So well, this is what happened, I have a Lenovo K100 (the one from Office depot) and I've been using it with the Windows Vista that came with it and also I installed Linux Mandriva on a separate partition. Everything was fine and dandy, but the other day I noticed I couldn't access the network places in Windows, it would just hang there and do nothing until I killed the process. So I decided to backup my data and reinstall Windows, I figured, since Lenovo comes with OneKey and this bubble keeps popping up everytime I start Windows asking me to setup the back, well, I thought it would be good to use that to do my backup: BAD IDEA.I went to the OneKey Recovery application and it only had one option available, which was to start the base backup, so I clicked on it and it asked me to restart. I shut it down and started it back up this morning, It started doing the backup, I stepped away and when I came back it was rebooting, I thought I had just come back in time, but after it rebooted, it showed me the Lenovo screen, then a black screen with a beep, and after a few more seconds it restarted by itself and it did the same thing, so it kept on looping until I shut it down. It didn't even let me choose to start Linux.After that, I tested a Linux live CD and it worked, but I don't want to reinstall the factory settings since it didn't let me do a backup!, there's a few files I want to keep that are on My Computer. It doesn't make sense that you run the backup utility and all goes dow... Read more

Answer:Windows not starting after starting Lenovo Backup

Not quite sure on the Linux but problem is close to the reformat problem on Vista, when the Bios menu comes up can you press the Red ring key on the Keyboard (top right) Label LVT and see if the Lenovo recovery part comes up. Hope that is a start.





Lenovo 3000K100 Intel Core2 Quad Vista Home Premium BFG 8800GT-OC 512MB PCIe 500GB SATA HD 4GB PC-5300 DDR2 DVD +/- RW DL x2 SATA Creative X-FI Pro + Mods

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Question: Lenovo X230 setup

Hi, everyone,A quick question. I have an x230 on the way and am looking to set up my workspace in a specific way. Here is what I want: an external monitor that will allow me to move the cursor from the laptop screen to the other monitor. So, in essence, a dual monitor set-up but with the laptop screen as one of the monitors. I would also like to be able to use a Bluetooth keyboard and mouse while in this set-up. Do I need the UltraSeries 3 dock, or something else?Thanks!Parker

Answer:Lenovo X230 setup

Hi, Parker
 
You should be able to accomplish this without a docking station. The X230 supports a dual independent display and has a VGA port and a Mini DisplayPort. So if you have a monitor with one of these connections and hook it up to your laptop, then it should work. You will need to make sure that you Extend the display and not Duplicate it. Duplicate will give you the same image on both screens. You can just use Win + P to set it appropriately. 
 
As for the Bluetooth keyboard and mouse, you should have no issues here either. Provided Bluetooth is turned on in the system and you have compatible Bluetooth peripherals, it should work like a charm once they've been paired.
 
Hope it helps,
Adam





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Hello,Recently, I found out that Crucial has a 32GB DDR3 kit for laptops:Crucial says that it's not compatible with X230 because the X230 says that it supports up to 16GB of RAM. That was true when the X230 hit the streets, but not today.So, has anyone tried this combination?













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Answer:Lenovo X230 32GBRam

HiNo chance with original BIOS.

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Hi All! I'm sorry to sound like a bit of a newb here, but i'm looking for a little bit of assistance with my x230 laptop.  I bought the laptop back in september with windows 7 professional.  A couple months later, I upgraded to windows 8 only to not really like it too much and decide for now I want to revert back to Windows 7.  Not knowing what my options were, I installed Windows 7 Ultimate back on the machine through an external cd drive, but now I'm missing about 100gb from my main drive, I ordered a 500gb 7200 rpm drive but now I only have about 350 GB available after the clean install.  I wasn't too sure how the recovery options on the x230 worked.  I see that next to my main C drive, there is another drive there located "Recovery" It has about 75% of the disk space being taken up but there is absolutely nothing within the actual drive when I actually click it.  It's probably too late, but is there any way to actually take my laptop back to the way it was when I first bought it? I only ask because it seems there's something on that recovery drive but I just can't figure out what it is.  I would appreciate any help at all, I'm sorry for sounding like such a newb with this stuff!

Answer:Lenovo x230 Recovery

Hi, Flyerfan16
 
If you are viewing your drives in Disk Management, how big is the Recovery partition? The partitions from Lenovo are normally between 7 GB and 10 GB when the machine ships. If the original partition is still on the drive, then you should be able to recover to the settings when the machine was first purchased. 
 
You can attempt recovery by starting the machine as normal and then pressing Enter repeatedly to interrupt startup. A menu should then appear, with an option available to recover your system. Press the associated key for this action and then follow the prompts. If all works well, you should be able to go back to the way it was. If you choose this option, make sure to back up all files that you wish to keep that are currently on the system.
 
Hope it helps,
Adam





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I would wan to find out if I can install  mSATA SSD 128gb into the x230 and main harddrive as a storage?













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Answer:Lenovo Think Pad x230 and mSATA SSD

Hi, odessit
 
This should be possible. There is a slot for an mSATA drive in the X230, as shown here. Also shown in that link is that an mSATA is a user-replaceable part. After purchasing your SSD, then all you will need to do is install it per the instructions here (pp. 70) Also, you will likely need to download this firmware update after installing the drive. This will allow the BIOS to recognize the SSD if you plan to use it as the C: drive of the system. The update can be found here.
 
Hope it helps,
Adam





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Hello,So, first of all, I'm not english, so I'm sorry for the following mistakes.Let's start.1 year ago I've bought a lenovo x230 netbook with Windows 8, intel core i7 + 8 gb ram + SSD. [still using these specs]Okay. After 1 month of usage, the display started to have some problems. From the left to right, the 3/7 part of the display is changing in all the colors while using. It depends on what color is the page opened. If it's white, this part of the display is black with some "running" white lines, if it's blue - red and so on.No problem ; acording to the warranty, the display has been changed. It was ok.Since august 2014 I didn't use the laptop again. I started using it in April 2015. In may, the display started to have that problem again, but I've read on your forum that I need to put the display on 60Hz and on High performance mode to fix it, and that's what I did. At the beggining of June, the problem was back, and it is still on 60Hz and high performance mode.3 days ago, my laptop started to make another problem ; CHARGING.It doesn't want to charge.  If I just plug in, it stays with the battery on 0%, and it doesn't open because of the missing electricity, but I've realised something. If I move the end of the charger [near the part which get into that yellow circle where the end of the charger must be, hope you understand] higher than 10-15 CMs it DOES charge.But now it doesn't charge even if I put it in the position I've said before. [by the way, in the... Read more

Answer:Some Lenovo X230 problems

EDIT:If I plug it in while it is running, it automatically puts on sleep, wakes up, sleeps, wakes up....

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Dear all, I jsut got a x240 and really liked the QuickConnect app from Lenovo, which works great for my job (I can use my Android phone as a remote presenter, keyboard, etc.). I was wondering if I can install quick connect in my x230. I know that Lenovo says it's only for the x240, but since it connects via Bluetooth, I don't see why it wouldn't work with the X230. Doe anyone have any experience with this? Thank you. R.





X230x200T410X240TP Tablet 2

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I recently purchased an X230 thinkpad.I am having some issues, specifically;a. the screen is a yellowy colour - this seems to only be at night, not during the day!b. the right click on the bottom of the touchpad does not work conistently - sometimes it acts like a left click instead of a right click - this is incovenient as i do a lot of editing work in WordI ran a Linux check and these issues did not occur - so I think it may be software related - I am using Windows 10 Pro.Does any one have suggestions?thanks

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 Just did shut down on my lenovo x230. When restarting the PC by pressing the power button, he looks like he is restarting, then nothing happens. Hardware buttons not active, screen is black. Nothing I can do... PC doesn't react to anything. Was working fine before shut down. What is wrong??? What can I do? Help!    

Answer:lenovo x230 - Does not boot!!!

fre_madrid,1. unplug power cable and battery, press and hold the power button during 30 sec, plug the battery and cable again, try to boot laptop.2. OR if you are familiar with disassembling of keyboard and palmrest do it, then unplug connector of small yellow battery under palmrest (near FPR) during several minuts. Assemble the laptop and try to boot. If laptop will boot go to BIOS setup, press F9 and save default settings, set and save your settings.If that actions will not resolve the issue I'm afraid you have to contact with Lenovo support.

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Hey everyone!I ordered a x230 a few weeks ago and i realized i need bluetooth! I know i can purchase a dongle for a few dollars but i rather keep my USB ports free.Anyone know where I can purchase a bluetooth card so i can install it myself? - Or is it advised not to do that.What do you think I should do?

Answer:Lenovo x230 missing bluetooth!

2 options come to my mind1) you can look for bluetooth expresscard (x220 has a slot, so I'm guessing x230 has it as well)2) you can put it in mini-PCIe slot (for the WWAN card or mSATA SSD), assuming it's empty now, ie. you purchased without WWAN

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Hi Sirs/Madams, Good Day. I would like to seek for your humble assistance if ever you have any idea on how to fix the whole plate of the x230 keyboard. What happend was accidentally I spilt a huge amount of coffer in my unit. i immediately placed my laptop upside down to run any liquid in the keyboard, how ever after a couple of hours, i cannot use it any more. when I tried to swithed it off, and try to switch-on; no avail. Will there be any chance that i can still recover the whole keyboard? since i tried to use other keyboard (same model) and it worked. also the power button does not function anymore.  Thanks thanks

Answer:keyboard Fix lenovo thinkpad X230

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you spilled coffee on your Lenovo ThinkPad X230 and afterwards, the keyboard stopped functioning.
 
Refer the hardware maintenance manual of X230 to understand how to perform installation and disassembly of hardware components.
 
Hope this helps!
Best regards,
Mithun.





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i can not find the card wwan,but is detected my laptop: 













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Answer:h5321 on Lenovo x230, where is this card?

HiWhat do you mean "can't find", exactly? Where is that card placed? On the laptop systemboard, in the combo msata+wwan slot, under palmrest (almost under FPR).

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I have a Lenovo ThinkPad X230 (which I love dearly) and have a few question about ports and booting.  I would first like to verify that the port on the left side of the laptop directly above one of the USB ports is indeed an ExpressCard 54.  I have searched the web, but have yet to find a definite answer, and my user manual simply stated "ExpressCard."  Furthermore, I would like to know if it is possible to boot an operating system from said port using an ExpressCard 34 SSD (64GB).  I have the intention of installing openSUSE 12.3 to the potential SSD and be able to boot from it.  I greatly appreciate any help.  I  would post an image of said port, but I am being told the image file is much too large.













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Answer:Lenovo ThinkPad X230 Expresscard Help

Yes, this slot is indeed for the Expresscard and no, unfortunately you cannot boot from it.

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Dear lenovo, My lenovo x230 has just started to give wierd 'band' on the display I have a 12.5" Premium HD (1366x768) LED Backlit Display. The lenovo was bought in June 2013. I have attached the relevant pictures. I can tilt the screen to a few positions where the band does not appear, it begins to appear when I move the screen. Is it only a wire/connection issue or will I have to replace the entire LED panel ? http://s18.postimg.org/op9qexa09/IMG_20140720_190452.jpg Thank you ;-) DVartak 













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Answer:Lenovo X230 screen problems

Hi Dvartak,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Lines on Display on ThinkPad X230.
 
As per the image which was provided, it seems that the issue might be with LCD connector or with LCD cable. Visit the nearby service center get it fixed.
 
Click here to open a link where you can select the country and get the exact contact support number of your region. I?m sure they will be a great help.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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Hi,I've bought used laptop X230. After the Windows 7 64-bit system instalation with the all drivers update I can't start the webcam. I can see it on the Device Manager. Even if I remove it from the DM it istlals the devvice again, but still the webcam doesn't work. I've also instal the latest webcam driver manualy with no effect. When I start Fn+F6 I can see only the voice settings. What could it be?













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Answer:Lenovo X230 non-working webcam

HiInstall Lenovo Communications Utility.

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Hello.I have Lenovo ThinkPad x230After Windows 10 installation i have problems with: H5321 gw Mobile Broadband Network AdapterUSB\Vid_0bdb&Pid_1926&Cdc_0d&Mi_06USB\Vid_0bdb&Pid_1926&Cdc_0d&Ndis_630USB\Vid_0bdb&Pid_1926&Cdc_0dI have tried find drivers by my self, after i have tried Lenovo system update, does not helped.Maybe somebody can help my?Thanks.

Answer:Missing driver Lenovo x230

HiHere you arehttp://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x...

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I've bought Lenovo X230 without the complete LCD screen and cover for the one.I've got a question: can I use the complete LCD screen from Lenovo X220 with the inverter, webcam and the rest of the cables for the one? 

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How to fix it? Been reading all the problem here but it didn't help me. It suddenly happen when I try to power on the Laptop. Been using it for 2 years this only happen now please help.

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HelloI have one question.From what I read it is impossible to replace the processor in X230, and here is my question, would it be possible to replace the entire motherboard with the processor for a stronger one?I care about this because I'm looking for a mobile laptop.

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I have a Lenovo x230 laptop with an i7 processor that starts the second time. This means that when you first turn on, there is a black screen. The restart must be forced and then normally turns on. I tried to use an external screen, tricks with disconnecting the battery and pressing the switch, CMOS battery, RAM memory replacement - nothing did not succeed. On this motherboard, the service replaced the BIOS chips due to failure in the upgrade. They said that the computer would not work anyway. The computer, however, works, but after the second launch - which is annoying. I have updated the BIOS on my own, which did not solve the problem. Once the computer starts, it works very steadily and without problems. I have not found a similar case anywhere on the internet.

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i have upgraded  X230 harddrive and installed OS from Backup, my fingerprint did work fine after upgrade for 3 month after that fingerprint just started giving error  E7210005 (cannot enrolluser, cannot update passport, cannot find finger print sensor), but in the device mananger panel it show that it is workng properly, when i open biometrics in control panel it shows that my device is not availabe.(i have also allowed fingerprint port in the bios). i reinstalled windows, update finger print drivers and software (from lenovo and also tried the ones from original manufacture-Authen tech). i tried to change the group policy setting, and also created new user wit admin privillages and also enabled all the sevice settings. but the problem error remains the same, it has been a moth now trying to search for solution but still nothing has come up. wat worries me is that the device manger shows that the FP device is working properly 













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Answer:Lenovo X230 FingerPrint Error

If you re-installed Windows and this problem still happens, I'd say there's a strong possibility that your fingerprint sensor has failed and needs to be replaced.  Even if the device looks OK in Device Manager, this really doesn't mean much.  All it means is that Windows can talk to the USB device that hosts the fingerprint sensor, but the fingerprint sensor itself could still be malfunctioning.
 
Some things that can help confirm hardware problem:
1.  Shut the system off, does fingerprint green LED flash slowly?  If so it means that the sensor contains some fingerprint templates so lets try to clear them.
2.  Turn the system on and press F1 to enter BIOS setup
3.  Go to the Security menu and choose Fingerprint, then clear the fingerprint sensor.  You should see a message about success or failure.  Failure definitely means HW problem.
4.  If you see a message about success clearing the fingerprint sensor from BIOS, then shut the system off again.  The green LED should not be flashing anymore because you cleared the sensor in BIOS.  If the green LED still flashes, then it means HW problem because the fingerprint templates were not really cleared.
 
So try the above steps to try to confirm the HW problem, or just call service in your country and request help.

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Realized I posted this in the wrong place and it really belongs here I decided to look around to make sure my computer was even able to run an external GPU and found I have hit a wall. I flashed my BIOS to the newest version (like 2.67 or something?) but my TOLUD is 3.5 GB (dfa00000). I thought the BIOS update was supposed to fix this? I only have 8GB of RAM so the 16GB problem shouldn't affect me either? Anyone know what might be wrong?When reading some forums I saw that people who updated their BIOS were able to fix their problem as long as they only had 8 gigs of ram, which is why im confused I still have DFA00000. Will it still work regaurdless of this? I thought the update was supposed to fix this.

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Hi all,Apologies if I've missed this elsewhere - new to the forums so still learning to navigate.As background, machine type listed below:X230 Laptop (ThinkPad) - Machine Type 2325, Model BA6As I see it I'm having two separate issues here but they may well be linked: Recent Windows 10 updates are making the taskbar fully ineffective - I note this is fairly common and have tried the powershell route to check updates to no avail; curious to know what the advice here generally is, if X230 is no good with Windows 10 or is there something specific I should be doing to rectify this.This weekend, my laptop has developed a habit whereby the sound and video playback stops working suddenly. On boot-up it's fine but after a while, I can't listen to music or watch videos at all. Bit alarmed about this but suspect it may be linked to the thunderstorm on Thursday (based in London...), given I woke up to realise the powerboard on my TV had also gone. My laptop is within warranty so hopefully if it's hardware related, I would hope this is covered - in truth, I was reassured about the Lenovo warranty but have never had cause to use it at home or work over the last 6 years of using Lenovos.Any help or guidance would be massively appreciated!Kind regards,Bal

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Hello. I have lenovo ThinkPad X230 with Windows 10/64bit In Device manager I get some missing drivers: Base System DevicePCI\VEN_1180&DEV_E823&SUBSYS_21FA17AA&REV_04PCI\VEN_1180&DEV_E823&SUBSYS_21FA17AAPCI\VEN_1180&DEV_E823&CC_088001PCI\VEN_1180&DEV_E823&CC_0880 BCM20702A0USB\VID_0A5C&PID_21E6&REV_0112USB\VID_0A5C&PID_21E6 Biometric CoprocessorUSB\VID_147E&PID_2020&REV_0001USB\VID_147E&PID_2020 H5321 gwUSB\VID_0BDB&PID_1926&REV_0000USB\VID_0BDB&PID_1926 PCI Simple Communications ControllerPCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AA&REV_04PCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AAPCI\VEN_8086&DEV_1E3A&CC_078000PCI\VEN_8086&DEV_1E3A&CC_0780 ACPI\LEN0068\5&2890D699&0ACPI\VEN_LEN&DEV_0068ACPI\LEN0068*LEN0068 ACPI\LEN0078\5&2890D699&0ACPI\VEN_LEN&DEV_0078ACPI\LEN0078*LEN0078 Maybe somebody can help me?Thanks.

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Hi. I've got an x230 with Windows 10 installed(Build 10240) and have bought a bluetooth bdc (FRU 60Y3305) and installed it into the laptop. Device manager is unable to see the bluetooth chip before or after I've instlled any of the drivers. I have tried a number of different driver packages. Some have come back with windws saying that "Broadcom Bluetooth Software doesn't work on this version of windows" and one that a number of people seem to have got working said that it couldn't detect any Broadcom Bluetooth hardware. I have a feeling that this isnt going to work  but some people on the internet seem to have got it to work!? Has andybody got any info on this? Thanks













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Answer:Lenovo X230 + bluetooth + Windows 10 issues.

Hi and welcome, Lloydie_htfcMake sure BT card is enabled in the BIOS Setup - Security menu - I/O Port Access. Then you shold see some Brodcom BT card related item in the Device Manager, at least as a hidden/unknown one.

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HelloI have a Lenovo ThinkPad X230 with windows 10 manually installed.It doen't have any unknown devices in device manager, i install all drivers.As is clear, This laptop have a sim card slot under battery and i insert my sim card into it.The Problem is that i don't know how to i connect to sim card internet.Thanks

Answer:How to use sim card internet on Lenovo X230 with windows 10

Hello and welcome to the forumIs there a wwan modem inserted in the laptop? As it's not new laptop, you should check it out under keyboard & palmrest.

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Hi Everyone, I have Lenovo ThinkPad X230, that came with windows 7 preinstalled, as i have VLA from microsoft, i wanted to upgrade to windows 8.1. I did the clean install, set the bios correctly, enabled secure boot, installed with no problems at all, however after installation of system update, it cant find any updates, all other software and drivers are still missing. It found more updates for win 8, but still not all of them. Please help me! I have this laptop few days already, and still didnt get to use it propperly, as i try to get system update to work.. Windows 8.1 PRO x64ThinkPad x2302325 no9 Upgraded RAM to 8GB, HDD to 250 GB 7200 RPM. Just to clarify, i know system update works fine on my network, as my X200 Tablet with windows 7 x64 gets all of them, so it is not a network issue. Regards Lukas

Answer:Windows 8.1 - Lenovo system update X230

There has been a delay in getting the Windows 8.1 content for SystemUpdate; please see following link.
 
http://forums.lenovo.com/t5/Windows-8-and-8-1/Windows-8-1-Lenovo-system-update/m-p/1281475#M4474
 
Drivers are available for download on the X230 Driver Matrix;
 
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073834

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I called Lenovo and got my Windows 8 recovery disc shipped out free of charge ten minutes later. I have a case number to prove it! This is so awesome.I didn't say anything except that I didn't know why windows won't start, I didn't know why recovery wont start, and I needed my discs so that I could get things working again. That's the last time I let my mischievious daughter play with my laptop before I get it all set up. The guy on the phone thought that was pretty funny... Thank you, Lenovo! You guys are so very helpful!

Answer:Lenovo sent me a Windows 8 recovery disc for my x230!

Hi ariaxu,Thanks for taking time to make this post. It means a lot.I'm glad that you finally have your machine recovered. Cheers,Cleo

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I bought my Thinkpad X230 about a year ago and the chrome sticker for the letter e slightly broke off when I was cleaning the lid. I didn't mind it too much at first, but now that I will be having the front bezel replaced (it cracked), I would also like to fix up that logo. I saw on some forum posts that Lenovo started to give people who had an issue like this some replacement stickers, and I was wondering if I could also get a replacement lenovo logo sticker for mine?This is one of the forum post that they mentioned about giving replacement logo stickers: http://forums.lenovo.com/t5/IdeaPad-S-series-Netbooks/Lenovo-Chrome-Sticker-Logo-Falling-Off/td-p/10...Thanks!

Answer:Replacement Lenovo Chrome Sticker For X230?

Hello,
 
In the past I have had good results locating replacement stickers on eBay for various computers.
 
Regards,
 
Aryeh Goretsky
 

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Description of problem: at some point when playing audio, sound will cut out. The levels will still be moving on the mixer, but no sound will come through the speakers or sound jack. It seems that soon after I've closed all sound-producing applications, sound returns. I am 50-75% sure that this is strictly a sound jack issue, as I don't remember being able to reproduce the issue without the sound jack being active when the audio drops out. Frequently, bumping my headphones' cord seems to cause the problem, but other times, the problem seems to happen on a click, a loud sound, or seemingly nothing at all.

I am unsure of how to reliably reproduce the problem, so it is difficult to diagnose whether or not the problem can be reproduced when the sound jack is not active. This isn't common use for me...

Origin: Appeared mid-October, around the same time I had upgraded to the newest drivers (where the old ones were from earlier than May 2013). All were downloaded through the Lenovo website and/or Lenovo's System Update utility, with the exception of the Intel graphics drivers, which were downloaded through the Intel website. At this point, I was running Windows 8, not Windows 8.1. I installed Windows 8.1 recently, and the problem remains.

What I've tried: disabling drivers, reinstalling drivers, disabling sound effects, disabling audio application overrides...

What I haven't tried: rolling back drivers (being honest, I have a bit of trouble believing that this is strictly ... Read more

Answer:Lenovo x230, Windows 8 and 8.1: Sound Cutting Out

Update: The problem has been reproduced without the headphone jack being active.

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Okay, this is quite a long topic name^^ Actually, the problem is the following:I shutdown my X230 (Xubuntu is installed) and wait until it is shut down. The notebook lid is still opened and i press on the release button of my docking station. Suddenly the notebook boots up again and tries to boot over PXE...Sounds like a **bleep**, doesn't it? Does anyone experience the same issues? Best regards,betatester

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Hi: I am trying to connect my android Motorola G phone with my lenovo X230 laptop through USB but the phone is not recognized. Could some please help me with this? Thanks!

Answer:Android phone not recognized on Lenovo X230

Part 1. How to Connect Android to PC in USB ModeStep 1: Connect your Android phone into computer using a USB cable. You can use the same cable that you use to charge it.Step 2: Tap the ?USB? option from the Notification Panel on your Android device, then select ?MTP? mode.Step 3: Wait while the driver is installed, then open the ?Computer/This PC?, you?ll find your Android device.The procedure above is a normal connection between Android device and PC. If there is anything abnormal during your operation, you can try the tips in part 4. Please note, there is still one more step before the transfer and recovery tool can recognize your device. Just follow the steps in part 2 and 3 to proceed. Part 2. Enable USB Debugging on Different Android OS VersionOnly when USB debugging is turned on, can Android phone be recognized by development tools. The primary function of this mode is to facilitate a connection between an Android device and a computer with Android SDK (Software Development Kit). Phones running on different versions of Android OS have different ways to enable USB debugging mode. Please check the Android version of your phone first: Settings > About Phone > Android version.Detailed Steps on How to Enable USB Debugging on Different Android Versions: A. For Android 4.2 and above versions:Go to Settings > About Phone > navigate to Build Number > tap Build Number for seven times. Afterwards, a message will appear informing that you are now a... Read more

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Hi: I have an unknown dervice shown in the device manager. I have tried updating the driver but it did not work. Please tell me what is this devce and where do I get the driver?


























Capture.PNG ?25 KB

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I want to be able to boot my X230 in UEFI only (CSM off). Lenovo media for X230 does not seem to be UEFI bootable, so I boot it with CSM on. The Recovery program asks about the GPT or MBR partitioning with the explanation that with GPT it will be bootable in UEFI only. But when I reboot after recovery and turn CSM off, the "Starting Windows" screen freezes endlessly. There is some hdd activity, but no Windows are loaded.Any clue what went wrong and how to fix it? Thanks.

Answer:X230: win 7 x64 in uefi using lenovo recovery media

You need to enable CSM when ever booting to external devices, so that is normal.     The difference between GPT and MBR is that the newer GPT is more robust, secure and allows more partitions and better error recovery, but both should work.   If you press and hold down the [F8] key, and then turn on the comptuter, do you get the option to boot in to Safe Mode, and if so can you boot in to Safe Mode, or Safe Mode with Networking? I presume that you are recoverying due to a prior problem, so more informaiton on why you were recovering may be helpful. Best of luck    

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My Lenovo x230 tablet is not connecting to wireless connection but its connecting to LAN network.I have installed all needed device drivers.

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Hello, So recently I've noticed that I am unable to adjust the brightness of my Lenovo x230 display.  The Fn+F8/F9 hotkeys do absolutely nothing.  All other hotkeys work without issue. I change the brightness in Lenovo Power Manager, apply, and no change.  This applies to both AC and battery power. Any suggestions would be greatly appreciated! Mike Edit:  Fixed by installing Windows 8.  I guess it's about time I get used to it!

Answer:Lenovo x230 - how to adjust screen brightness?

What you could've tried before was installing the Hotkey driver.





______________________________________________________Owner of: ThinkPad SL510, X131e, X230 (not fond of)Other systems: MSI GT640, Sony Vaio PCG 709K, Dell Latitude D430,

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I have a Lenovo X230, running Kubuntu 14.04. When I disconnect the slice battery at the bottom the system resets, it's very annoying. What's worse is that it seems like jostling the system, also can cause it to power cycle. I don't really have a need to remove the slice battery very often, but essentially if I put the laptop into standby, and put it in by laptop knapsack, the system is off after I get where I'm going. Thoughts? I saw somewhere that allegedly, when you unlock the battery, some thinkpad utility gets notified to switch the power, I wonder if the hotplug is a software only solution, and not doable in standby. Steve Ramage 

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Hello fellows,I got a huge problem with my X230, after 5 Minutes on the dock it gets so hot that it starts lagging and running very unstable.  I am not really happy the ultra dock was quite expensive and is not usable. I think the problem occurs because the dock completely covers the fan.What can I do to work on it again?X230 23252EG

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Hello. I have lenovo ThinkPad X230 with Windows 10/64bit In Device manager I get some missing drivers: Base System DevicePCI\VEN_1180&DEV_E823&SUBSYS_21FA17AA&REV_04PCI\VEN_1180&DEV_E823&SUBSYS_21FA17AAPCI\VEN_1180&DEV_E823&CC_088001PCI\VEN_1180&DEV_E823&CC_0880 BCM20702A0USB\VID_0A5C&PID_21E6&REV_0112USB\VID_0A5C&PID_21E6 Biometric CoprocessorUSB\VID_147E&PID_2020&REV_0001USB\VID_147E&PID_2020 H5321 gwUSB\VID_0BDB&PID_1926&REV_0000USB\VID_0BDB&PID_1926 PCI Simple Communications ControllerPCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AA&REV_04PCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AAPCI\VEN_8086&DEV_1E3A&CC_078000PCI\VEN_8086&DEV_1E3A&CC_0780 ACPI\LEN0068\5&2890D699&0ACPI\VEN_LEN&DEV_0068ACPI\LEN0068*LEN0068 ACPI\LEN0078\5&2890D699&0ACPI\VEN_LEN&DEV_0078ACPI\LEN0078*LEN0078 Maybe somebody can help me?Thanks.

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I just received a new compay issues computer: x230 running Windows Pro 64 bit, Office 2010 and an SSD.  Unfortunately, out of the box the pointing devices, either the ultranav or an external mouse and keyboard (MSFT Sculpt), suffer from auto clicking and inability to input text...the text writes over itself...cursor moves forward and then backspaces on itself. The external keyboard worked fine when tested on other notebooks at home.  I did unistall the MSFt keyboard SW on the x230 to see if that made a difference.  Nope.  My IT team remotely updated all drivers, etc. So, everthing system-wise is up to date.  They seemed to have fixed it for about an hour, then it went back to this behavior, including opening multiple instances of applications on its own. The PC is unusable. Thoughts? Halfcalf18

Answer:New Lenovo x230 Pointer & Keyboard Issues

The touchpad is defective. If you have an external mouse, try to disable it (either in BIOS or OS) while you get a replacement.

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My Lenovo x230 tablet is not connecting to wireless connection but its connecting to LAN network.I have installed all needed device drivers.

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I have a 4 year old Lenovo Thinkpad X230 computer.  Since I upgraded to Windows 10 (two years ago?) my computer has randomly shut off with no warning.  There doesn't seem to be a pattern with regard to when or how this happens.  The computer starts normally every time.  This can happen upwards of 5 or 6 times in an hour (although sometimes it can go several days without shutting off). In the last year (since June 2016), the computer has been evaluated by three different technicians on three different occasions (June, October, January).  Each found no hardware issues, no issues with fuzz/dust, no obvious software issues, no malware or other viruses.  Personally, I have explored the answer on the internet and fiddled with the settings relating to sleep mode (among other suggestions) and nothing seems to have worked.  I recently was advised to revert to the original windows 10, undoing all the updates and additional installations that I've put on the computer.  I did this, and miraculously it helped (although it still shut off twice since then.  This was in February).  In the last two weeks, I was forced to upgrade back to normal and the problem has returned.  Additionally, the first person who looked at my computer (back in June 2016), told me that this was aparently a common problem with Windows 10 and that the only way to fix it was to revert to Windows 8.   I would like to not have to do this, if poss... Read more

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I apologize for my english in advance.
Yesterday I update my laptop to Windows 8.1(full specifications are available in my profile).
Then I noticed the following: The icon of DVD drive was changed and:
"Drive is powered off. To turn on the optical drive, press the eject button on the optical drive".
After pressing the DVD drive is powered on, but after few minutes it powered off again.

Thanks in advance for the help.

Answer:DVD drive is powered off, Lenovo X230, Windows 8.1 64 bit

i think thats normal behavour , it will work when ever you need to use it ,can you right click on the icon and click on eject to open it [i cant check mine right now on iam my mac]almost positive mine is like that

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Hey guys I bought new lenovo x230 laptop few months ago. I installed eset nod 32 antivirus few days ago, and it found few "threats" in my computer. I dont remember either i deleted or did something with these files, but after that computer didnt connect to the internet. I use wifi 24/7 in my home. Once  i got connection and opened chrome (or IE) it suddenly appeared blue screen and it said something about tcpip.sys. I googled the problem and got different answers but i need you help guys. Skype is working fine but i cant access to the net with chrome and IE ( i dont have mozilla)I added two photos also:http://www.upload.ee/image/3954635/photo_1.JPGhttp://www.upload.ee/image/3954639/photo_2.JPG Thanks!

Answer:Lenovo x230 Blue screen tcpip.sys

Hello and welcome,
 
I'm on DSL today (1.5mbps) and that's way too slow to view those pictures.  Can you resize them or maybe just post in text what they say.
 
Even on my cable connection it would take a very long time to see those things. I can't tell if it's just gigantic images or a slow server on your end since I can't download them to check the sizes.
 
Z.

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My friend owns a spare Lenovo X230 with Intel i5-3210M CPU and I own a Lenovo X220 with Intel i5-2430M CPU. My X220 have a terrible Intel HD 3000 Graphics installed and I like the performance boost the Intel HD 4000 can give me. Since my friend have no need of his X230 (he have an Alienware 17), he said that if I can find a way to exchange CPUs between these two computers, I can, provided that the X230 still works with my 2430M CPU afterwards. So I would like to know is it possible to exchange CPUs between these 2 computers but1. NOT losing all data2. I can do it myself with a screwdriverWe don't really care about the ports except for the USBs and headphones. So if some ports have to be rendered useless, it's fine by us.Any help, tips or instructions would be gladly appreciated. Thanks!













Solved!

Go to Solution.

Answer:Exchanging CPUs for Lenovo X230 and X220

Hi and welcomeCPUs ot both laptops are soldered to the systemboard. Their replaicement needs special equipment (soldering station) and skills.

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Hello all, I have serious network configuration issue (including both, WiFi and Ethernet).When I enter IPv4 configuration, next time I open again the configuration page, the settings are put into automatic mode (so no pre-entered IPs there). But ipconfig shows the entered IPs. Some times ipconfig also show 3 or 4 different gateways, but opening the Network adapters configuration page, all is set to automatic, so I put it into manual mode, then again to automatic mode and disable + enable adapter, then it'll go to dhcp.This issue is really annoying, I had it before the clean install, it worked some time after reinstall, but now the issue came back again. Using Windows 8.1 ProAll drivers are up-to-date. Any help is really, really appriciated,Thanks in advance,Kunnar

Answer:Lenovo x230 Network configuration issue

IP addresses, gw are the same (or from the range) every time?Group Plolicy? AD? Trojan (virus)?

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Hello,  I'm having some trouble with turning on my laptop. The problem originally started when some keys on my keyboard stopped working. I cleaned the keys, restarted my laptop, tried a previous restore point and then did a hard reset after nothing worked to fix my laptop.  After hard resetting, I tried turning on my laptop and it did not turn on. So far, I've plugged in my laptop into the adaptor, plugged the adaptor directly into the wall outlet, and removed the battery and plugged in the laptop. The one thing I have noticed with my laptop is that when I plug in the adaptor, the battery and sleep lights turn on for a moment, then the sleep light turns off, and the battery light will stay on momentarily but then it will blink off after a few seconds. What else should I do? Thank you

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Hello, I got this X230 recently and it works great except that I cannot get the camera to work. For example, with Skype, I can select between:Integrated Camera, andThinkvintage Virtual CameraWith both, I get the led light beside the camera On, but the instead of the output of the camera, I get this:  ?  I made some research and found that the camera's privacy setting might be set to Private in the Lenovo Settings app. I didn't have that app, so I downloaded it from the Windows store. However, the app doesn't have a camera settings section:  ? I reaseached more and fou 

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Hello The left button for trackpad not working and touchpad has jumpy cursor. I try Win 8 and Ubuntu Live 14.04 Please help me with this issues.

Answer:Lenovo x230 left trackpad button not working

Tell me please is it the motherboard issues or keyboard? I install latest Win8 drivers doesn't help, left click not working at all

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Hello,
 
This is my first time to post a thread in this community (just bought my brand new x230 model yesterday )
 
Everything seems working fine, however, every time I open up the LSC(Lenovo Solution Center), it displays as below:
 
Link to picture 
Please ignore the language (OS is Korean version).
 
Anyhow, the graphic seems black GUI instead of the orginal version. 
It seems like something is conflicted each other...Or is it just my computer problem?
 
To figure out, what I tried was to delete the program and re-install it, however, it happens again (first 2 or 3 times work fine..)
 
Can I solve this grapih issue? D:
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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Hi,

This laptop has previously bluescreened so all the drivers have been updated as much as possible but it is now bluescreening again multiple times a day.

I have attached the .dmp file as I was unable to run the extra software.

I have put it through windbg but it points to ntkrnlmp.exe which isn't to helpful

Can anyone shed a bit more light on what may be causing the bluescreen?

Many Thanks!!

Answer:BSOD when usiing Adobe CS6 on Lenovo X230 Laptop

WDDM KMD Loader - DisplayLink Core Software is causing the BSOD there.

Code:
fffff800`00b9cea0 fffff880`05386cf0Unable to load image \SystemRoot\system32\drivers\dlkmd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dlkmd.sys
*** ERROR: Module load completed but symbols could not be loaded for dlkmd.sys
dlkmd+0x41cf0
Try to update it from DisplayLink: Windows Software

Do some USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.
Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the situation. If the problem continues, upload your MSINFO32.nfo file alongwith the crash dumps next time.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will ... Read more

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Hi,
I'm having a hard time trying to wirelessly connect my Lumia 950Xl to Lenovo X230 laptop. The Connect app launches but gets stuck in with the message "Lumia is about to project". On both devices I have Windows 10 Anniversary Update with all the recent updates, settings enable etc.
The thing is I can connect the phone to my Surface Pro 3, updated as well. So it's just the thing with my X230 (it supports Miracast as well).
Any ideas, what more I could check?

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When I took my computer off my desk the other day in order to carry it to my work, I found out that the lid had cracked, just underneath the Lenovo brand name, so the front part of the lid comes off and I can see the screen between. I went into my local Lenovo ThinkCenter and asked them to repair this problem, but they said this kind of damage is not covered by the warranty. I stand by it that this is a case of material weakness and it ought to be covered. The product simply doesn't correspond to what is promised. Also, I'm afraid that the crack may have caused one of the WiFi antennas to break, besides further impacting the structural integrity of the computer. The computer had never fallen, been hit nor has any it been exposed to any kind of impact. It is also only 2 months old. Of course, this is hard to prove, but there are no other signs of damage on the exterior, which would be the case if it had indeed fallen. And this is a Thinkpad, they're supposed to be able to withstand a certain degree of impact anyway. My X200 went through some seriously rough jungle and never had any problem. The reason I had bought another Thinkpad after my X200 - despite a below-average screen resolution and an above-average price - was their superior customer support. If my issue is not dealt with properly, if it cannot be repaired for free and within a couple of working days, this will be my last ever Lenovo. These are business machines and when you pay for 3 years of internat... Read more

Answer:X230 lid cracked: material weakness - Lenovo won't repair

My thinkpad W530 had similar problem, had you solved your problems?

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Hello, I recently purchased x230 with Windows 8.I installed Ubuntu 12.0 (attempting to dual boot).  Unfortuantely, Windows 8 is no longer accessible(UEFI error comes up on boot), the restore partition is also corrup ("required partition cannot be found").I attempted to install win 8 PRO that I purchased from scratch.  It failes because the Windows 8 key embedded into the EFI doesn't match the new Windows 8 PRO that I have on DVD. I chatted with Lenovo support, asking to purchase restore DVDs for my laptop - I was told that it's not possible (after going thorugh a couple of people and wasting 1.5 hours on chat_ Please provide some support as it is unacceptable that I cannot install clean version of WIndows 8 and the restore disks are not available from Lenovo. Thank You. 

Answer:Lenovo support - options for recovering Windows 8 on new X230

Unfortunately, win 8 doesn't support dual boot in native or not tweaked mode.Try this tool:http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?LegacyDocID=LENV-DIAGS#uefi

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Hi everyone, hope you can help me out with this issue I am having.  I bought a new X230 a couple weeks ago along with the additional 6 cell slice battery. However, I have been having a problem.  When the slice battery runs out the system won't go into sleep; instead when I close the lid on the laptop it turns off completely and when I reboot it all of the programs / app have closed.  It's like the system has a hard power off when that happens. When I reboot, I get this message that says: "Battery 2: There is an error."  Clicking on the replacement options links goes to a 404 page.  (Thanks Lenovo!)  http://screencast.com/t/LLlmqaQ1NJ5k Looking in the Lenovo Solution Center in these cases the secondary battery is listed as "not available".  http://screencast.com/t/PlYdomKZU Anything I should try or should I be getting a new battery from Lenovo?  Is this a common problem?

Answer:Lenovo X230 Slice battery error and problems

Hey there!
 
Can you tell us what model (machine type) of X230 do you have and what operating system it is running? The machine type can be found on a sticker on the bottom of the unit. This will help me assit you with the errors you are recieving.
 
Also, have you checked your power manager settings? It is possible to have a PM setting to turn the laptop off when the lid is closed and/or when the slice battery dies.





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Hello,  I'm having some trouble with turning on my laptop. The problem originally started when some keys on my keyboard stopped working. I cleaned the keys, restarted my laptop, tried a previous restore point and then did a hard reset after nothing worked to fix my laptop.  After hard resetting, I tried turning on my laptop and it did not turn on. So far, I've plugged in my laptop into the adaptor, plugged the adaptor directly into the wall outlet, and removed the battery and plugged in the laptop. The one thing I have noticed with my laptop is that when I plug in the adaptor, the battery and sleep lights turn on for a moment, then the sleep light turns off, and the battery light will stay on momentarily but then it will blink off after a few seconds. What else should I do? Thank you

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Hello,  Lenovo or Lenovo Users  I have a few problems with my Lenovo X230 Laptop-------------------------------------------------------------------------------------------------------------------------------------------------------- 1.Every time when i'm pressing Win + L to lock my account for windows. It will go smoothly to the lock screen and when I return to my laptop. And I press ctrl + alt + del  to unlock the laptop it's going to a blue screen and the mouse is still visible and I can move it around. ( The laptop is not crashing it is not a BSOD ) its just go's to a blue screen and then I must restart the Laptop if I want to use it again have someone the same issues?  And is there a solution for this problem? And i meant the background screen color of qquestion  ( 3. ) with blue screen -------------------------------------------------------------------------------------------------------------------------------------------------------- 2.And when I'm starting a application in Windows 8 and not 8.1  it's starts. And then I will close automatically there our no errors or problems will be displayed in a box or something like that  someone have the same problems and is there a solution for this problem? --------------------------------------------------------------------------------------------------------------------------------------------------------3.end i have another problem with login in to win... Read more

Answer:Lenovo x230: Problems with Login and Startup of programs

What is this people no body can help me with my problem. What is this for a crappie forum if nobody wants to help me or will give some tips to solve my problems  #fFail

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Touch screen, pen, and usb/bluetooth imputs work fine but the trackpad stops working several seconds after bootup/log in. I've removed and reinstalled the latest lenovo trackpad drivers which fixes the problem for several seconds and then the trackpad/touch pad stop working again. After every restart again they work for a few seconds and then stop. Are there any other possible sollutions? 

Answer:Lenovo X230 tablet Thinkpad/trackpad not functioning

welcome to the community!
 
please check to make sure your trackpad is not disabled in your bios.
 
for reference, on my t60p, i have the trackpad disabled in bios because i never use it ( trackpoint evangelist here ). regardless, when i'm at the windows 7 login screen, my trackpad is active. as soon as i'm logged in and i've got a windows desktop, the trackpad is inactive. i'm not sure why i have that small window where it works, but there it is, fwiw.
 
cheers.

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Hi.
 
I recently ran Lenovo's solution center - Hardware check up and received to warnings for Video Card Stress test and local connection test.
 
For video test: Result code is: WVC00V000-WJOZSI
 
For Network test: Result code is:  WWF00F00-WJOZSI
 
So, what is wrong with my computer? Mine is Thinkpad X230 Tablet. 3434 CTO
 
Thank you.
 
Moderator Note; subject edited, system type added

Answer:X230 Lenovo Solution Center: Warning sign

Hello. Any help??Thank you

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Hi there I posted this on another forum, but thought it might get more of a response on the lenovo forum, so apologies if anyone has read this before.I need a new laptop soon, my T60 is on its last legs, but has lasted a great length of time. I am considering buying either the x220 or the x230, but I live in the UK and the X230 is only available with 2 processor options, the i5 3210 or else the i7. The latter makes it considerably more expensive and probably is too much for what I need. Lenovo is also not letting me upgrade the screen from the default option, as the upgrade is the 3 x 3 antenna (?) so I can't get the webcam.I was originally going to really spec up the 220 and go for that, but I have heard about screen warping problems (my other half has a t400s and has been plagued by the chassis cracking at the palm rests) so I want to avoid that. I know all the other major X220 problems such as throttling have been fixed, one of the benefits of getting a tried and tested machine.I guess my question really is which one should I buy... I am not a gamer, I will be using it for running SPSS, a statistics package; watching movies and streaming etc.Would I be better getting the sale price on the 220 now or do I wait to see if the x230 has more configurations for the uk in the next couple of months? (does lenovo usually increase the options for configuration?) I don't want to lost a good deal on the 220.What do I do? I am very confused!Many thanks for your helpAlison

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Answer:X230 options in the UK - does lenovo release more choices for configuration?

alisonkay wrote: I was originally going to really spec up the 220 and go for that, but I have heard about screen warping problems I think the X220 and X230 use exactly all the same screen parts, and therefore susceptible to the same problems. I've had my X220 for over a year and haven't had any warping problem.

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