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Completely Disable Touchpad & Trackpoint on X1 Carbon

Question: Completely Disable Touchpad & Trackpoint on X1 Carbon

Is there any way to completely disable the touchpad and trackpoint on the X1 Carbon without going into bios? I am able to disable touchpad OR trackpoint by going into mouse properties in control panel but it won't let me do both. I would like to turn it back on relatively easily if possible. I am trying to do this on a work computer and I have no administrative rights and I am using Windows 7 Professional. Can this be done or did Lenovo completely overlook such a simple feature?













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Preferred Solution: Completely Disable Touchpad & Trackpoint on X1 Carbon

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Answer: Completely Disable Touchpad & Trackpoint on X1 Carbon

you can only do this through the BIOS menu. I guess, the reason it is not implemented in a software setting, is due to the fact that not many people in the enterprise environment requested this feature. Is there a specific reason why disabling the trackpad and leaving the trackpoint on won't work in your situation?

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I am trying to find a way that the touch pad and trackpoint will disable when I connect an external mouse.  Other computers I've used have a setting for this, but I can not find one the Carbon X1. I don't want to disable them permanently (or at least not both of them) for those few times I'm not using an external mouse. My preference would be to disable one permanently, and the other only when an external mouse is present. Thanks 

Answer:Disable touchpad and trackpoint with external mouse on Carbon X1

Hi, mkmchughIf there is such an option available, it would be with the mouse settings. Do you see anything related to disabling them with a USB mouse connected when you go to Mouse under Control panel and go to I believe is the Thinkpad tab?

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Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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GreetingsFirst time posting seeing if anyone else is having issues with the X1 Carbon trackpoint/touchpad freezing up on Windows 8.For me it is freezing up every 20min while I am using it, and also when I unplug the AC power.The mouse will freeze up but the keyboard works fine. Usually I am forced to reboot.A USB mouse will work fine during this freeze. I have tried installing all windows updates, Lenovo updates and even system recovery to a date when I didn't have issues but nothing seems to work. Anyone else have this issue?Its been very frustrating owning this x1, as I am on my second one after the first one died on me.      

Answer:X1 Carbon trackpoint/touchpad freezing

Hi, changuri
 
I would recommend trying to install the Synaptics base driver and see if that helps your issues. Synaptics is the company that produces the UltraNav driver for Lenovo, so there should not be any loss of functionality, but it tends to fix issues like this in my experience. This driver can be found here. Try downloading and installing that and see if it helps.
 
Best of luck,
Adam





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So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

Answer:New X1 Carbon, touchpad and trackpoint not working at all

Hi.
 
Just in case here it is a pointer to the Support site of the X1 Carbon.
https://support.lenovo.com/us/en/solutions/x1-carbon-help
 
I guess you have the 5th Gen, can you validate that?
 
What about the driver listed on the support site of the 5th Gen ? It seems to have some Synaptics driver and even some firmware update for it. Have you tried installing those ?
 
If you don't have the 5th Gen please specify the model to find the correct support site.
 
Regards

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I recently bought a refurbished Carbon X1. The trackpoint and the touchpad top buttons don't work. The touchpad and bottom button do work. Touchscreen does work. So far, everything else has been okay. The "Enable Trackpoint" checkbox is greyed out in Control Panel / Hardware / Mouse / Thinkpad tab. After searching forums and web, I have tried the following, none of which have worked:- update all drivers - ensure windows 7 updates are up to date- uninstall lenovo driver and install synaptics driver (didn't work)  then reinstall lenovo driver (didn't work)- disable and enable trackpoint in BIOS (with reboots in between)- reset, power off, and reset via the hole in the base No luck so far. Any assistance greatly appreciated.Thanks! 

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Hello. I have brand new E431 with Windows 7 and I already encountered some trouble. Is there a way how to disable both touchpad and trackpoint? UltraNav driver does not allow to turn them off both and there is not any hotkey feature like Fn+F8 to control a touchpad on my notebook, or at least I did not find any yet.As you see, if aj disable touchpad, then I cannot manage trackpoint options and vice versa. However, disabled touchpad still reacts on press, so it can still cause errors when I type. Could you help me please? Or even better, is there a way to make a keyboard shortcut to such option? 

Answer:E431 - How to disable both touchpad and trackpoint

Hi,
 
Welcome to Lenovo Community Forums!
 
I doubt such a feature where you can disable both trackpoint and touchpad is not available. Try disabling touchpad in BIOS and see if it helps!
 
Best regards,
Mithun.





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Just received my T400s and I want to know how I can disable the TrackPoint and/or touchpad, since it comes in handy when typing. Thanks in advance!

Answer:Disable TrackPoint and touchpad on T400s

On my T500, I open the Control Panel, open Mouse, select UtraNav tab and I am presented with buttons to select / unselect the TouchPad and TrackPoint.  See if that or something like it works on your T400, too. Strange no one told you this earlier.





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I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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I grabbed the 5/2011 drivers for UltraNav from the Lenovo site and it appears that an option 'to disable the integrated pointing devices when an external pointing device is present' does not exist, or at the very least I can't easily find it.  Please please please please tell me I'm simply being dense and this behavior is very easy to enable. Seriously, the 5-year old Dell drivers I had with my old machine did that, and this is driving me BONKERS. Alternatively, if what I'm doing here is feature-requesting, I'd be like 50% there if I could Fn+F8 and have an option to kill both the touchpad and the trackpoint - alas, I can disable 1 or the other BUT NOT BOTH WITH THAT OPTION.  Can I really not disable both? Lenovo W520, Windows 7 Professional 64-bit.

Answer:Option to disable UltraNav (touchpad + trackpoint) when external mouse is connected

I've never seen such a feature with the UltraNav drivers. You could just max out the PalmCheck and then set it to touchpad only.

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I use a mouse and really would like to disable the touchpad completely. have tried disabling Synaptics, uninstalling Synaptics, tried all the Mouse options in CP, looked in the BIOS (no options there), decreasing sensitivity etc. (I've looked this up lots before). Right now I have card taped across it to help in case I forget to press Fn+F6 after it mysteriously re-enables after rewaking. The card just minimises potential disasters but it's a poor solution and doesn't stop clicking - I often involuntarily palm-press it. The card also acts as a mousepad - it's a necessary personal preference (ok). Fn+F6 is the only solution I have but is there anything better - I can see this causing a disaster on PokerStars one day! As I say, I've looked this up before and found it's a common complaint - any chance of a driver update?













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Answer:Any way to disable the Z580 touchpad completely?

hi VeryTall,
 
If you already checked the touchpad settings below and sometimes you forget to press Fn+F6 to disable the touchpad then you need to look under the hood to permanently disable the device. 
 
SynapticsSpoiler (Highlight to read)
 ELANSpoiler (Highlight to read)
To permanently disable the Touchpad, you need to:
1. Remove the keyboard (follow page 46 of the hardware maintenance manual)
2. Disconnect the Touchpad Cable  and reconnect the keyboard
 

 
Until an updated driver / BIOS is released that has a feature to disable the Touchpad, this will be the alternative in getting rid of the touchpad permanently.
 
 
 
Hope this helps

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I concur with the consensus about how awful the W540 touchpad is - I'm constantly brushing my thumb against it or even breathing near it which causes really irritating things to happen (such as turning the display sideways). I have gone in to disable it in the Mouse/Touchpad control panel, so I can't double click anything or single-finger move the cursor, which is good. But it still seems to accept a double-finger movement, and apparently some other mystery movements I can't identify but apparently do once in a while. How do I turn those off? I don't have an UltraNav tab.If I click on Gestures on the Mouse/Touchpad tab, all of the selections are grayed out and can't be changed.I just noticed that if I select "Enable Touchpad" I can disable "Enable Trackpoint," and vice versa, but I can't disable both of them at the same time.I am using Windows 7 on a W540 notebook. thank you for any advice,Scott













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Answer:How to *completely* disable the touchpad on a W540

Hi Slugger415,
 
Welcome to Lenovo Community!
 

If you disable both Trackpad & Touchpad, then you have to use USB external mouse.
You can disable it from BIOS, go to Config ? Keyboard/Mouse ? Disable ?TrackPoint & TouchPad? and press F10 to save and exit, make sure that you have connected USB mouse.

Hope this helps.
 
Best regards,
Hemanth Kumar





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I am on a sony vgn-fw11m laptop, having a BIOS from American Megatrends; version: R0270Y0. My BIOS does not include a manual option of disabling the touchpad.

I am not interested in running a third party software that would disable my touchpad, I consider this a waste of resources and unprofessional.

If you know how to help me, please dont hesitate. I wonder whether it is possible to tweak/add new functions to the existing BIOS version.

My system: Windows XP, 64-bit edition.

Thank you all.
 

Answer:Help me to completely disable the touchpad (on a laptop)

I am curious as to why you want to disable it completely when all you need do is plug in a USB mouse.
 

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I just received my x1 carbon 5th generation, but their is acceleration on the touchpad, enabling/disabling mouse acceleration does nothing to alleviate the issue. Having zero acceleration on the touchpad is a must for me, making this pretty useless until I find a fix.

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The touchpad really bother me when I type...This laptop was win8 before, and i did disable the touchpad successfullyBUT!!! after I reformat it with win7,the option "ultranav" just disappeared from my computer...I cannot disable the touchpad anymore  how could I solve this problem?

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My TrackPoint is off center, as in when I take the dome off I see the soldered trackpoint hardware and its skewed to the bottom left. When I put the red cap back on, it touches the letter B and its closer to H and far from G key. I have a feeling a lot of the times my trackpoint moves by itself and is caused by this fact. Anyone else have an off centered TrackPoint?

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You know that rubber stick between the G and H keys on the new Carbon X1..? How do I replace it? In the old Thinkpads you could just yank it out, but with the X1, it seems to be stuck. Mine is working fine, I just want to replace it with the cat's tongue/classic type of eraser head. Would this be safe to do or might it scratch/dent the screen?  

Answer:How to change Trackpoint on Carbon X1?

Download the manual for your computer. That will tell you how to change out the trackpoint but (I haven't seen the x1c yet) the trackpoint there may well be smaller. Here is the LINK for the x1c maintenance manual

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I want to report several issues with TrackPoint. Basic InfoLaptop: X1 carbon 3rd genModel: 20BT-CTO1WWOS: Windows 10 Pro (upgraded from Win 7 Pro)TouchPad driver: Synaptics ThinkPad UltraNav Driver ver. 19.0.17.2  Issue 1: TrackPoint does not work with MS Office 2016 (except Word).Mid button + TrackPoint cannot scroll horizontally in Excel, PowerPoint, OneNote. Scrolling vertically works well.Horizontal scroll works well with Word 2016, Notepad, Microsft Edge, Firefox, etc.Horizontal scroll works well in Excel 2016 with ThinkPad mouse (model: MORFGOO) with mouse suite. Issue 2: TrackPoint calibrates even in mid button + TrackPoint mode.If you tilt TrackPoint steadily for a few seconds, it calibrates and takes it as new zero position. This is a correct behavior.If you hold mid button and tilt TrackPoint steadily (i.e. scrolling), it should never calibrate. This is another correct behavior which was seen with my previous ThinkPad notepads.However, my X1c TrackPoint calibrates even when mid button is held. After 0.5~1 seconds, the scroll stops. When releasing, the mouse pointer moves automatically. This is annoying. Issue 3: Mouse pointer changes size when mid button is pressed.The same as this post.  I use TrackPoint a lot with Excel and the above issues lower efficiency.I hope there will be new Synaptics driver to resolve the issues. btw, I'm not sure which is the best way to report bugs, because there are tooooooo many Lenovo and ThinkP... Read more

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Hi guys, Since updated to Windows 10, horizontal scrolling with trackpoint becomes unavailble in many situations such as in the PDF reader app or in excel... Anyone else having the same problem??

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I just got a X1 Carbon 4th Gen and the trackpoints are different than they used to be. The hole is much smaller than the old design. I have been trying to find a part number but haven't had any luck. My favorite is the concaved version, but I would like to find any version at this point. Thanks for any help!

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I think most users know that TrackPoint has an auto-correction mechanism to avoid permanent physical tilt.That is, when TrackPoint is pushed towards a direction with constant force for several seconds, that direction will be corrected as "zero-point". Therefore you'll observe a counter-movement when releasing TrackPoint. What I want to mention is that, back on X220, if you press middle-button when pushing TrackPoint, the above mechanism will never be triggered regardless of how long or how hard you push. This is a correct and thoughtful design, because when middle-button is pressed, such tilt should be user-generated rather than permanent physical. However, on X1 Carbon (3rd gen), the auto-correction mechanism will be triggered even when middle-button is pressed. This is NOT a correct behaviour.I guess such behaviour is coded in Synaptics driver.  If so, please kindly contact them to correct this behaviour. Thanks.

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I just start using X1 Carbon Gen 2 and find that the Trackpoint is way too slow.  I have used Trackpoint for more than 10 years in various models of Thinkpad and get use to Trackpoint.  Every model of Thinkpad that I used, the default setting of Trackpoint which is in the middle, is too slow but after adjust to fastest, it work fine.  However, for this X1 Cargon Gen 2, it is still too slow after adjusting the speed to fastest. I have updated the device driver few days ago, it does not help. Any suggestion?

Answer:Trackpoint "too slow" proglem of X1 Carbon Gen 2

Same problem on the x240.  I set the trackpoint speed to max, mouse speed to max, and turned off the "enhance cursor precision" option (which also slows the cursor), and still feel like I'm effortfully pushing the cursor around the screen with the trackpoint.  It's completely unacceptable and basically ruins the trackpoint for me.  Last night I got on my old x201 and it was like a breath of fresh air... just tap the trackpoint and it immediately goes where I want.  The constant pressure on the trackpoint of my x240 is also making it lose it's inertia settings so that it frequently just drifts uncontrollably up or down the screen. Perhaps there's a registry setting to increase it's sensitivity? It's just terrible what they did to the trackpoint on this generation.  I can partially live with the virtual buttons, but the loss of sensitivity and the removal of the press-to-select function of the trackpoint are terribly dissapointing in the new X series.  They should take the red-dot off of the lenovo marketing.

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This issue has been afecting me for some time, but as the warranty is coming closer to expire I decided to look into it. Since I upgraded to Windows 10 (at least that I noticed) my TrackPoint has stopped working. I checked the Lenovo assistant and all drivers are updated. Googled some solutions (like checking the setup screeen) and nothing was effective. The Mouse Control Panel shows the TrackPoint options greyed: http://i.imgur.com/yudv9WE.jpg  Before I go through the annoyance of calling the Lenovo/IBM support, is there any known solution for this? Thanks.

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Hi,For several months now, I have been having problems with the trackpad. It would start behaving erratically, usually after 15 or more minutes, and eventually right from startup or wakeup. Things would usually be better for a bit after a restart, but not for long. I just turned off the trackpad and switched to the trackpoint. It too starts to fail after a while, though I can often get it to work again by opening the laptop up to 180 degrees. This doesn't last, so now I am always carrying a usb mouse around. Ocassionally, on wakeup the keyboard does not work, but it often starts working after a few minutes.During this same period, I have had crashes - i.e. blue screens. This has only happened a couple of times when I am actually using the laptop, rather, it almost always happens when the computer is going to sleep or going into hibernation, or so I think. I have also noticed that the laptop sometimes has trouble going to sleep or into hibernation, or starting up again after a crash. Again, opening up the laptop often seems to help. Here is the latest crash report, the first two codes are always the same:Problem Event Name: BlueScreenOS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033Additional information about the problem:BCCode: 9fBCP1: 0000000000000003BCP2: FFFFFA800708C060BCP3: FFFFF800020883D8BCP4: FFFFFA80074BA9F0OS Version: 6_1_7601Service Pack: 1_0Product: 256_1I also ran a crash dump analyzer on several of the dump files and it pointed to ntos kernel (or whatever - I do... Read more

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Hello all, my X1 Carbon is acting up. Trackpoint and Trackpad are not working together after a week of use. However after reading some threads the only way I could get the Trackpoint to work was to disable the Trackpad via "Enter" when the computer boots up (Bios Menu). I've tried everything now, uninstalling drivers and installing new ones, rebooting laptop from factory. The only way for the laptop to have any control over the mouse cursor is through the Trackpoint by disabling the Trackpad which is annoying to just know that the pad doesn't work. Any solution? Help!

Answer:X1 Carbon Model 3444-2DU Trackpad and Trackpoint

if this is the case, then you should call up Lenovo and ask for repair or replacement. The Trackpad buttons must be acting up or there is a shortcircuit somewhere in the trackpad circuitry.

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I got a slightly used X1 Carbon 34XX version (2013 model) recenetly. I have been using t430 for quite a long time now but now when I'm on X1 carbon I notice that the Left-key with the trackpoint is not registering properly..when I click on the area close to the scroll key, which is naturally where my finger presses, The key goes down to its seat but it misses registry and often creates problems when I drag items. I have to push it down with an extra force to make sure the key wont miss. The same key works very responsive when I click on the other end (left end) of the key. But near the scroll key it feels as if something underneath the key has shifted or something...I tried tapping it, hitting it, pulling it upwards and pressing it hard but none of that helped. I was wondering if anyone could provide me help on how to remove this key and clean whats underneath and fix it. I know how to remove the keyboard but not sure how to get to this key. Thank you

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The TrackPoint on my X1 Carbon stopped working this morning for no explicable reason. I made sure it's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. Why would this happen all of a sudden? Any ideas on how to fix it? Thanks.

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I've posted a description of my issue here: https://bbs.archlinux.org/viewtopic.php?pid=1395665 I've got pastebin links to various log files and the output of some diagnostic commands in the above post. In short, I've had my T440s since November, and it's been working just fine. About 5 days ago, after resuming from a suspend, my trackpoint and trackpad no longer work, though the keyboard works fine. I've removed the keyboard to see if I could access the connector to the motherboard, but it's not reachable from behind the keyboard. I then tried to remove the back panel, but it is a complete pain in the rear to remove. I've been going at it for about 40 minutes now, and I still can't get the panel to come apart from the front corners of the laptop. Additionally, after looking at some photos online, it seems like I won't be able to access the connection between the trackpad and the motherboard anyway without even further disassembling it, which I'm not sure I'm comfortable with. Does anyone see anything in the log files I linked in my post to the Arch BBS, or have any advice as to what I could do?

Answer:T440s Clickpad+Trackpoint completely nonfunctional

Update: I've tried updating the BIOS, this did not fix my issue. I've also checked the connection behind the keyboard for the trackpoint, and while I wasn't able to fully disconnect and reconnect the keyboard (for some reason what I see differs from the hardware maintenance manual), the connection seems fine, and it's below the keyboard's connector, so I don't know how it could've come undone. Also, it seems very strange that both the trackpad and trackpoint would stop working at the same time- aren't they on different connectors? It almost seems like I hit some sort of non-obvious hardware disable hotkey-combo for the trackpad/point (NOT in the BIOS- I've checked there a million times. Both trackpoint and pad are enabled). But none of my fn keys toggle it. Anyone have any ideas? I'm really getting annoyed that such an expensive laptop is having issues like this.

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My T440s, for some while now, has been experiencing severe problems in both its clickpad and Trackpoint. I have installed both of the latest drivers on Lenovo's website, but to no avail. UltraNav installs completely fine. The other Synaptics driver doesn't seem to recognize the trackpad/trackpoint however.  Nevertheless, I don't even see a "Thinkpad" tab under "Mouse" in the Control Panel, which was previously there.  The touchpad doesn't work at all; the trackpoint will move on booting, but when clicking, it suddenly goes haywire, moves/clicks randomly into the left corner of the screen, and then freezes. Clicking on the clickpad seems to work, however. Is this a software or a hardware issue? And how can I resolve it?

Answer:T440s Clickpad & Trackpoint almost completely nonfunctional

Okay, I got the touchpad/trackpoint working by uninstalling everything Lenovo and installing an old (version 16 something) generic Synaptics driver. There's no middle-click/scroll nor gestures, but I guess that I'll have to live with it until a better solution presents itself.

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Hi, I'm long time X / ThinkPad user and I have few issues that are making me crazy.1) I'm mostly using TrackPoint. It happens quite few times in some hours that mouse starts to slide to diagonal position. I can stop this by either having computer go to sleep or trying to move mouse on mousepad for 10-20 seconds until computer figures out that I'm on omusepad. Today it happened 3 or 4 times in an hour2) When I'm moving mouse with TrackPoint and stop it somewhere (for example on button) I often need to click a few times until mouse click is detected (using TrackPoint buttons)3) When I am using MousePad and I move fingers slow it moves in a shaking way or sometimes does not detect my finger movement4) It has always worked that when I was using MousePad (for example T460s) when I was sliding with one finger from point A to point B and then pressed with second finger it triggered Right Click. Now I need to slide from point A to B with one finger, remove finger from MousePad and tap with two fingers All the drivers are up to date and all windows updates are installed as-well.

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Hello all - I have an X1 Carbon that is only a few weeks old and have had nothing but problems...please see the list below.  They all seem to be somehow interrelated but I simply can't find a solution.   When powering up, the computer freezes mid start up (at the windows icon screen) until various buttons on the keyboard are pushed.  I've waited in excess of 5 minutes to start up to test this out...it seems that 100% of the time the computer will not start on it's own by simply pressing the power button.Once the computer does get to the start screen, the mouse cursor slowly drifts on its own across the screen until several more buttons are pushed on the keyboard to stop it (hitting right click a few times usually works).  This occurs both using an external mouse at the office and the touchpad at home.While in the Google Chrome browser, the tabs close when clicking them instead of switching to that tab.  Restarting the computer resets this, but throughout the day it will keep occurring.  Hitting the middle click fixes this temporarily (but that leads to a different problem).  This occurs both using an external mouse at the office and the touchpad at home.  This also has about a 100% failure rate after the computer wakes up from a sleep mode as well as sporatically throughout the day.Due to problems with trackpoint, my default is to keep trackpoint disabled.  When trackpoint is enabled, the cursor sporadically will change to som... Read more

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Is there a way to change the the left/middle/right click that go along with the little red pointer on the leyboard to a different function? For example, have the left and right click be forward and back key?
 
Moderator edit: Added detail to subject

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On my first generation x1 carbon, I am able to use my trackpoint's press-to-click feature on Windows 8.1. I recently bought 3rd generation x1 carbon, but the Ultranav tab in the mouse setting has been changed to trackpad tab and it does not have press-to-click feature at all!! It's same windows 8.1.. I am not sure what the problem is. Could anyone help??

Answer:X1 carbon 3rd generation trackpoint press-to-click problem

i got the same issue. and i contact a engineer from Lenovo, who told me there no press-to-select function on thinkpad x1 carbon 3rd. ridiculous!

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Is there a way to change the the left/middle/right click that go along with the little red pointer on the leyboard to a different function? For example, have the left and right click be forward and back key?
 
Moderator edit: Added detail to subject

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I have a user that has a 2nd Generation X1 Carbon (the type with virtual buttons on the Synaptics TrackPoint/TrackPad.   The user is complaining that a context sensitivie menu (of the type that a right click would initiate) intermittently is shown when she left clicks.  She normaly uses the TrackPad but does use the TrackPoint on ocassion.  Here's what I've done so far: 1) I initially thought it was the TrackPad and had Lenovo Support replace it.  The problem was reduced but is still occurs. 2) I've installed current UltraNav drivers and updated all other drivers to current levels.  The WIndows 10 is also updated to current patches.  I would try setting the UltraNave to "Click Anywhere" but that disables the TrackPoint feature that is ocassionally used.  Has anyone seen this happen before and know a fix for this?  

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Today I received the X100e in the mail. Initially, I couldn't be happier with it. After just 30 minutes, though, I noticed that both the Trackpoint and the Trackpad had stopped working. I tried Fn+F8, but it gives me an error message saying that the UltraNav driver is not installed, even though it is. I've tried everything up to this point: reinstalling the drivers, rolling back to older drivers, and even doing a factory restore, but I've had no such luck. The Device Manager indicates that the UltraNav is connected and working properly, even though I'm getting no response from the Trackpoint, Trackpad, or any of the buttons. I have no options for them in the Mouse Settings or in the BIOS. I'm just assuming that they went dead, but I want a second opinion before I try to send this thing back. Any suggestions?

Answer:New X100e Trackpoint and Trackpad stopped working completely

Anyone? Please, guys. Any help or suggestions would be greatly appreciated. The touchpad/Trackpoint worked literally for only 30 minutes before they stopped responding completely. No spills, no drops, they just quit working. It seems ridiculous that they would just go dead so quickly. I guess it's also worth noting that any USB mouse that I plug in works just fine.

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I use X1 Carbon 3rd gen. Windows 7.
Scroll browser, every half of screen scroll, some lines are skipped maybe 10 or 15 lines. Screen scrolled with hopped.
It's very inconvenient.
 
Scrolling Method  option is "traditional" . "standard doesn't work.
Anyone know how fix it?  Is there any problem in "Synaptics ThinkPad UltraNav" ? 

Answer:X1 Carbon (3rd Gen, 2015) Trackpoint scroll problem in Chrome browser

I don't have this exact issue but my scrolling is very choppy, especially using the Touchscreen (but the Trackpoint and Trackpad too).  Does the same issue occur for you with the other scrolling methods? For me, it's like the X1 is having a hard time keeping up with the web pages but the lines/elements do load eventually.





____________________________________________________________2015 3rd Gen. X1 Carbon | i5-5300U+256GB SSD+QHD (2560x1440) | IPS Multi-touch2012 x220 (i7-2640M 2.8GHz) | 8GB RAM | IPS display | upgraded 256GB mSATA Samsung SSD + 160GB SSD

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The new 2014 X1 Carbon got rid of the physical buttons for the trackpoint.   I am adjusting to that.  However, in more than one unit we are piloting we have an issue. A user that mainly uses the TrackPoint stick, will use their right thumb to left click constantly.  We are finding it to not be consistent.  And it often results in the user having to click twice on things.We have tried to adjust the "Edge Tap Filtering" - though I don't think that is related, as that is focused on taps, not clicks.Some people tried to turn off the "middle button" and focus there thumb more towards there.Overall, we believe the adapative keyboard, the physical keyboard changes and the trackpad button changes are all things people can evolve and get used to.   HOWEVER, if left-clicking is not accurate, it will drive people crazy and hurt our forecasted 500+ unit order. I am praying this can be resolved by a driver update.

Answer:X1 Carbon Gen2 - Using TrackPad for TrackPoint buttons - click issue (important)

Have a look in the T series forum.  There are hundreds of complaints about the new "clunkpad" with no physical buttons causing problems.  I fear this is a major design error by lenovo which will lose them tens of thousands of customers within months ...

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Hiduring browsing or text scrolling using trackpoint and middle mouse button my X1 Carbon 3 starts to scroll the page and in about half of it jumps to next screen just like "PgDn" has been pressed instead of it, and the again scrolls few lines and jumps...I have searched thru system setup - Synaptics options and did not found any switch...Any suggestions how to force system to smootch continuous scroll?Grzegorz

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I have an odd problem.  When I bootup to the login screen, the mouse is disabled.  I can use the keyboard just fine, but I can't move the mouse at all.  It's more of an annoyance than anything, but if anyone knows how to enable the mouse at startup, I would greatly appreciate it. Thanks for your help,--sam

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OK, T60 Notebook and suddenly the TrackPoint and TouchPad stopped working.  I checked under the ThinkVantage tools and they are enabled.  I checked in the BIOS and the device(s) are enabled there as well.  I've had a TouchPad go bad before but the TrackPoint still worked.  Kinda strange both would go down at the same time.  So, in short: 1.  Has anyone out there experienced this and if so, how did you fix it?2.  Does anyone have the part number for a replacement TouchPad (I've searched the site and could find dang near everything else, but the TouchPad) TIA! 

Answer:TouchPad and TrackPoint

They're integrated parts of the palm rest. A cable connects all integrated parts of the palm rest to the machine. So I guess the cable isn't plugged in firmly enough. Remove the palm rest according to the hardware manual and check. If the cable has no problem, contact Lenovo to ask for a replacement palm rest.





RockwillThinkPad T61p 6459A12

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E420S, Cannot get either to work. Cannot enable trackpoint or touchpad in UltraNav.

Answer:Trackpoint and Touchpad

Hi, ezedoh
 
The first thing I would recommend is the removal of the UltraNav driver from the system. This is best accomplished by using an external mouse to navigate the system. To uninstall the UltraNav driver, open the Start menu and type Device Managerinto the Search box, and then press Enter. Once here, double click on Mouse and other pointing devices, and then right-click on the UltraNav device. Naviage to the Driver tab and select Uninstall... from the bottom of the window. Follow the prompts to uninstall and then restart when prompted by Windows. Windows should install a generic driver for controlling the mouse. This should reinstate the touchpad to working order. If not, then continue using an external mouse for now. 
 
Once the UltraNav driver has been removed, I would recommend trying to use the standard Synaptics driver found here. Synaptics is the company that develops the UltraNav software, so there should be no loss of compatibility/features. I have witnessed several cases where this driver has helped others with mouse issues, so it may help yours as well.
 
Hope it helps,
Adam





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Hi all! The new s430 just arrived, containing some annoying problems :/ . One of them is the following: The Touchpad and the Trackpoint are not working at all. I can t de/activate them in the Win7-system-control. The drivers are up-to-date. Could it be a driver/software-problem? Greetings,Bvbnudel   

Answer:No Touchpad and Trackpoint

Hi Bvbnudel, Touchpad and Trackpoint are indeed different components, there is a little chance that will fail altogether. I would suggest re-install UltraNav driver and check with antivirus programs. For further assistance, please kindly contact local lenovo.UltraNav driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP (32-bit, 64-bit) - ThinkPadhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systemshttp://support.lenovo.com/en_US/detail.page?DocID=PD008370Fred





T61 + X201i

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Neither Touchpad/TrackPoint are working on my R60. I was using it fine about 2 hours ago. Then I drove home when it was in sleep mode, and since it hasn't worked. I have tried to install the latest drivers from System Update under the blue button and also from Lenovo and still didn't work. When I go to check and make sure they are enabled all I get is this:UltraNav has been disabled in BIOS.So when I go to BIOS, it says that it is automatic. There are only 2 options for them. Automatic and Disabled. So what the heck is going on here?Thanks,Mac

Answer:Touchpad/TrackPoint NOT Working R60

Welcome to the forum! Try reverting BIOS to default settings (F9 once you enter it and F10 to save and exit) to see whether that changes anything. Good luck and let us know.

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Heads up to potential buyers.  The X300 trackpoint and touchpad are not fully functional when used with Adobe Illustrator, Adobe Photoshop, MS Access, Remote Desktop, and other mainstream applications.  This is true for both XP and Windows OS.  The built-in pointing devices operate like a mouse without a wheel - you can point and click, but you cannot scroll.  This has been a known problem since June of 2008, and has been brought to the attention of this forum numerous times without resulting in any known action by Lenovo.WFaz

Answer:Touchpad/Trackpoint Warning

Lenovo released a newer version of the UltraNav driver that shows applicability to every Thinkpad except the one I own.  Has anyone tried the driver version 11.1.21.0 (released in August 08) on the X300?  The one installed on my X300 is version 7.0.1602.5 - this one is shown as being the latest UltraNav driver for the X300 in the Lenovo (lack of) Support website.

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I suddenly find that both the trackpoint and touchpad are not functioning. they are set to Automatic in the BIOS but the UltraNav shows them grayed out.History:I had recently installed the system update "systemupdate314-2008-5-15.exe" when I had this problem (the key board also had stopped responding). The problem persisted but got rectified after a few restarts. But it now recurs again (though the keyboard is fine now). I also had recently removed the palmrest and tightened the touchpad connection when it had stopped working. It was fine till recently.Can you please suggest a remedy..

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Recently I've been having an issue with both my trackpoint and touchpad. sometimes one works and other times the other works. from time to time they both work. it seems to switch when i pull up a new website or open a program. if one works before i open the program then the other will work after i open it. the buttons are the same way as well.. if one set works then the other doesn't but they don't correspond to which pointing device is working.. its kind of random.

Answer:Trackpoint & Touchpad problem

I have just starting having the same problems as well.  It's driving me nuts.  I thought my laptop was crapping out.  Anyone have any ideas what's going on?  I also had the trackpoint touchpad go south on a HP N6400, though in all cases, the Synaptic driver thinks everything is hunkydorey.  I've updated drivers, tried everything.   Whole reason I have a Lenovo is for the trackpoint and if it's going to stop working, then will start looking at a new laptop.





AK

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I have a problem with my R61. I can not inactivate the trackpoint nor the touchpad, as it should be in the Productivity centre. Once opened the window, I can click on the "inactivate" button, but is does not change anything. So therefore always the trackpoint and the touchpad are both active, which can be sometimes a disadvantage Thank you for any help.

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Hello, I've bought new ThinkPad t540p recently. I've never used Trackpoint before and found it is very useful. But one thing breaks my happiness about Trackpoint. It's terrible clicking on touchpad.As I know it's common problem. But when I deleted Ultranav drivers and my Windows started using default drivers, I've realized that Trackpoint cursor pointing + Touchpad tap-to-click performance are best of breed. Unfortunately, I've lost scrolling and gestures.Is it possible to configure the same behaviour (Trackpoint cursor pointing + Touchpad tap-to-click) on Ultranav drivers or not? Thank you.

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Hi there, I've been using a T400 for around a year now. Previously, I could move the trackpoint and the touchpad at the same time (left hand on the trackpoint and right hand on the touchpad). I reformated, installed the drivers for both, and now if I am using the trackpoint and try to move the touchpad at the same time, there is about a 2 second delay before I get any movement from the touchpad. Any ideas? It is a really big annoyance because even if I am using the track point and stop moving it, and then immediately try and move the touchpad there is still a second where no movement happens, and I have to lift my finger and put it back down on the touchpad before the cursor moves. Thanks,-Ben

Answer:Using Touchpad and Trackpoint simultaneously.

I use the trackpoint and usually have both pad and trackpoint turned on.  Normally, i would have my palm resting on the pad while using the trackpoint.  If the pad reacted to my touch while i'm using the trackpoint, it would be quite annoying because the mouse would move unintentionally.  having approx 1-2 sec delay fixes the problem of unintentional movement.   So I thought it was supposed to work that way...

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I've had this laptop since yesterday, and all was fine until I started using my Wacom graphics tablet... the tablet itself works perfectly but the Touchpad and Trackpoint seem to have switched off completely [the Touchpad buttons don't work either].Have I switched them off somehow, is it related to using the Wacom? Other similar questions online mention altering settings in Mouse > UltraNav, but this doesn't exist for me. Thinkpad Edge E530cWindows 7 ProEverything should be default settings because I haven't had it long enough to change anything!Makes no difference if on battery or plugged inNo error messages appeared. Any help much appreciated! KtP

Answer:How have I switched off Touchpad & Trackpoint?

http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-67226install the above software. Also check in the Device Manager under Control Panel-> System. Make sure that you have the Ultranav trackpoint and trackpad detected, and there is no yellow exclamation mark.

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hello,my touchpad and my trackpoint does not work I opened my thinkpad edge 15 and I saw that the flat cable was very damaging is it AC or other chause and where can I find this flat cable?thank fireoc

Answer:my touchpad and trackpoint is not working

up

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I bought a new T61 Thinkpad recently. From the begining I have been having problems with the trackpoint and touchpad mouse. At a time only one works and it is mostly the touchpad. I checked the BIOS setting and it is at automatic for both touchpad and trackpoint. Sometimes even the touchpad does not work. I have to restart the laptop couple of times for something to work. I have tried disabling touchpad in BIOS and end up not having the trackpoint also not work.In the thinkvantage productivity center it says that ultranav is not installed and I downloaded the ultranav update from lenovo website and installed it. Still the trackpoint does not work.I love the trackpoint and I hope some one can help me figure out what is happening.thanks

Answer:T61 trackpoint and touchpad mouse

Same problem..also wish the T61 came with SOME directions for simple functions.  Hope someone replies. Also have trouble getting fonts on certain websites to be of a more readable size.

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I have a Lenovo T420s.  I bought it in May 2011 so it came with the Touchpad/Trackpoint driver version 15.2.14.0 (6hgx35ww.zip), which is the one also known for its massive memory leak. In any case, with that driver I am able to use the Trackpoint to navigate somewhere on the screen and immediately use the Touchpad if necessary. I do that a lot - I use the Trackpoint to quickly get somewhere on the screen, and then switch to the Touchpad for finer navigation (e.g. to look for something in Explorer, click on a link somewhere, etc). Every version since that verison has not worked the same.  I am now using 15.3.16.1 which doesn't have any memory leaks.  As soon as I touch the Trackpoint, the Touchpad becomes unresponsive to touch for about 1.5 seconds.  Try it.  Put your left pointer finger on the Trackpoint and move the mouse around.  Right as you lift your finger, use your right pointer finger on the Touchpad and see if it responds. It doesn't - you have to lift your finger and put it down again for it to register your touch.  Previously it would register your finger touch on the Touchpad right away. I'm almost tempted to switch back and deal with the memory leaks!  It makes such a difference with speed of navigation. Anyone else have a similar experience?   

Answer:Touchpad/Trackpoint weirdness 15.3.16.1

By the way, I know that JameZ has posted a few times related to the UltraNav drivers so I am hoping he will step into this thread and see if he's able to duplicate my finding  

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Hello all,I just got my Thinkpad T420 two weeks ago. Solid laptop overall, but recently I have some problems with my touchpad and trackpoint. There is a big movemental gap of the cursor when using trackpoint, and the touchpad is unusable. This happened once last week but then it disappeared after I disabled and then re-enabled trackpoint/touchpad, changing sensivity... Yesterday it happened again and this time it wont disappear after applying the same method. I tried updating the drivers, as well as reset BIOS (boot to BIOS -> F9 -> save) but none helped. I'm dualbooting windows 7 & arch linux, and the problem is present on both of the operating systems. This is really frustrating. Can someone please give me some suggestions what I could do to get rid of this annoying bug.Thanks very much.

Answer:touchpad & trackpoint problems

Not sure what a "movemental gap" is...Maybe consider posting a video?

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When I disable my trackpoint on my T540P it does not really disable, I am still able to use it afterwards. I'd like to disable it completely because it causes my cursor to move on its own. At the moment I have to wiggle it around a few times for the cursor to stop moving on its own and its annoying to do that constantly I used the following tutorial to disable the Trackpoint: https://support.lenovo.com/za/en/solutions/ht117094 Thanks

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When I disable the trackpoint using Ultranav on my E520 it automatically enables itself when I reboot. Does anyone have a solution?

Answer:Disable trackpoint on E520

Do it through the Bios menu.

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After windows 10 updated itself to version 1703, the TrackPoint on my X1 Carbon stopped working. It's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. It there a new driver or fix for this issue?

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Relevance 58.22%

Thinkpad Yoga user here.  I'm having a problem when I wake my computer up from sleep (or sometimes on re-boot) the trackpoint and touchpad do not work.  The touch screen is still fine and if I plug in a USB mouse the cursor shows up then. This has been happening intermittently over the past 2 months or so, it is becomming more frequent. It usually requires a hard reboot (where I hold the power button until the machine turns off) before the trackpoint and touchpad come back.  Recently even this hasn't worked every time.  It has come to the point where, if I put my computer into sleep, there's probably a 75% chance the pointers won't work when I wake it up and that it will require multiple re-boots to get them back. I don't know if this is an issue with the synaptic drivers (I've updated them, reverted to older versions, uninstalled and reinstalled but the problem continues). Or maybe it is a hardware problem, I'm not sure. If anyone (preferably lenovo) has any suggestions on how to fix this, I wold be very appreciative. Thanks!

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Have T520, Windows 7 64bit.Latest versions of Ultranav drivers and utility. Both TrackPoint and TouchPad are enabled in BIOS, however, TrackPoint is always disabled, and it shows as such in the Ultranav utility. If I disable TouchPad in BIOS and only enable TrackPoint in BIOS, then TrackPoint works fine, and only that shows enabled.If I disable TrackPoint in BIOS and only enable TouchPad in BIOS, then TouchPad works fine, and only that shows enabled.If I enable both in BIOS, then only TouchPad works, and only that shows enabled in Ultranav utilities, with the checkmark to enable TrackPoint grayed out. Doing Fn+F8 shows all three combinations of options, however, selecting both TouchPad and TrackPoint here does not do anything, and option always remains with Enable TouchPad only.Is there a way to use both TrackPoint and TouchPad? Why is TrackPoint always disabled if both are enabled in the BIOS? Other Thinkpads I've used never had this issue... Thanks.

Answer:T520 cannot enable both TrackPoint and TouchPad

Sorry for the bump... but this forum is popular and post gets buried pretty quickly... Has anyone experienced this before and have any ideas? BIOS and all drivers are up to date... Thanks.

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I have a T60 8743, Windows 7 Ultimate. I replaced the touchpad and I am trying to use now both my trackpoint and touchpad, but the latest sofware dowloads and driver downloads from Lenovo are not talking to the hardware. Key points: 1. I see the trackpoint and touchpad enabled in the Bios Setup 2. When I download the ultranav driver, and utility software, no problems for 32bit Windows 7 For what ever reason, in device manager, the harware does not show up. I am looking for som help!

Answer:T60 Trackpoint and Touchpad Driver Problems

[Edited to fix a typo.  AG]
Hello,
 
Does the devices show up in the Device Manager (filename: DEVMGMT.MSC), even as unrecognized devices?
 
Regards,
 
Aryeh Goretsky
 

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So the X240 finally has something I've wanted in my X220 since the start, a higher resolution screen...
 
But what's got me thinking is that new touchpad, more importantly the buttons for the trackpoint are not physical buttons!
 
I don't use the buttonless clickpad of my X220, its been disabled since day one, I use the trackpoint and its buttons exclusively... Now I'm worried how these "buttons" will work and respond in the X240... When I'm surfing the net I usually have my thumb on the left click button, and press it when i need to... I can't see that working well on this new setup!
 
Has Lenovo used this touchpad style on any other thinkpad yet?

Answer:X240 touchpad/trackpoint thoughts.

This same type of clickpad is used on T431s, which has been shipping for several months now.

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My left button, both on the trackpoint and touchpad does not respond. I've been forced to use a USB wired mouse to get the left click to work.I did try an MS wireless mouse in the USB port, that doesn't work either.





When the well is dry, we'll all know the value of water.

Answer:Left button, trackpoint and touchpad

I find it difficult to believe not one reply, nada, zip, nothing. I would expect at least one reply to my question from Lenovo. Difficult working without the left tracking button not working and the left touchpad button not working button. Neither of which works. Do I need factory service or what?  





When the well is dry, we'll all know the value of water.

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Hi! I have an E460 laptop, on which I'm dual booting Windows 10 Pro and Manjaro Linux (basically Arch Linux) with Linux kernel 4.5.2. Having the same problem that people discuss in the E460 Keys repeating when pressed for 3 seconds thread, I have been bumping my bios to 1.13, 1.16, and yesterday, to bios 1.17, to see if the problem had been resolved. With the 1.17 bios update, my touchpad and trackpoint stopped working in Linux (In Windows they work fine). They do not even show up in /dev/input, and there is no mention of either of them in dmesg, journalctl, /var/log/Xorg.0.log, or anywhere. The touchpad and stick worked fine in bios 1.13 and 1.16, so I'm thinking there is some regression in 1.17. Is anyone else experiencing this? Can Lenovo confirm whether there is a problem?  

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I have a new T440s which came with Windows 8, and I upgraded to 8.1Nothing strange installed in it. Sometimes touchpad and/or trackpoint don't work at all after turning on, rebooting or recovering from a suspended state.It never fails while the system is running.When it happens, I reboot and it works fine. Already upgraded everything using System Update (BIOS, etc) and Windows Update. Sounds to me as a driver issue, not a hardware issue... but I am not 100% sure. What should I do? Should I reinstall any driver? How?

Answer:T440s touchpad and trackpoint issue

Uninstall the UltraNav driver from Device Manager or Programs and Features. Then run System Update; it should offer the UltraNav driver again.Alternatively, here's the manual download:https://support.lenovo.com/us/en/downloads/ds034647

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Hi guys. As you know it's known issue. Almost for year my touchpad and trackpoint is not working. I tried everything. I tried installing old drivers, updated drivers everything.. It worked only first day i unboxed this laptop lol. Any solution for this?

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Hi, I've got this problem for a couple of days now, but I can't resolve it. I got this laptop since 2 weeks now, and everything worked fine, but all of the sudden I noticed my touchpad isn't working anymore. Already tried:Reinstalling the UltraNav driversPushing Fn+F8, as said in many cases, although this wasn't expected to work. I got aeroplane mode under Fn+F8.Opening the UltraNav settings, but I don't get the window as in this link. Instead I get this.Updating the BIOS.Check whether they might be disabled in the BIOS, but both the trackpoint and touchpad are enabled.Delete the device drivers and restart windows.Go to a previous recovery point on which it was known to work.Bring the windows back to factory settings, removing all files.So..But still: it doesn't work. Funny to see is that when I open the system tray icon setup, I can see the UltraNav tray icon and it says "TouchPad = Pointer, TrackPoint = Disabled". Could anybody help me with this?  Edit: while writing this message it mysteriously started working again after reinstalling Windows again and configuring the newest updates for Hotkey. Only now, this happened to me this afternoon as well, but it stopped working again after the external screen was detached and the usb of the wireless mouse was disconnected. Therefore I still post this message for it will probably happen again. Any help on how it could all have started? And more importantly: how it can be stopped?

Answer:W540: trackpoint and touchpad not working

Update:The touchpad worked fine untill this morning, when it stopped working again. This is becoming really annoying... Please fix this! Apparently this user is experiencing the same problem.

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Hi, I have a computer where the both the touchpad and trackpoint just stopped working. I can see it in the device manager, and it says it is working, but I get no response. If I look in the mouse options, I can see that the touchpad stands as activated, but at the same time it is grayed out. I can't deactivate it. The trackpoint is completely deactivated and grayed out. I have tried to remove the device and see is Windows reinstall it properly.I have downloaded and installed the latest driver fro both Lenovos supportsite and Synaptics.All so I tried to go into safemode. All the above with no success. I can plug in an USB mouse, and it will work fine. I need some help on what I can try, so I can get this to work.

Answer:Touchpad and trackpoint not working on an E530

Hi, Mhystique
 
There is a BIOS update that was released about two weeks ago that may be able to help the issue. This update can be found here. If that does not work, then the issue is likely hardware and the TouchPad will probably need to be replaced.
 
Best of luck. Let me know how it goes,Adam





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I am having problems with Trackpoint and the TouchPad.  I had to disable Trackpoint because it was constantly clicking and opening anything it was pointed at.  The TouchPad pointer will not click and open anything, though, oddly enough, it will work if the computer is placed in standby mode for a lengthy period of time. I have reinstalled the original OS and other software several times now, including reinstalling the latest ultra nav driver and have all the other latest updates (BIOS 1.45).   I find it unlikely that this is a Hardware problem, but I have not been able to fix it with the software reinstalls.   Could it be the SSD? Is anyone familiar with these type of anomalies?   Any ideas for a fix? W510 4318CTOQ820 @1.73Ghzwin7 64bitfactory installed128gb SSD12gb ram

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hi all, i can't see touchpad /trackpoint in device manager (win7, winxp) on my SL300, so i can't install driver...any idea how to solve it? thanksm.

Answer:SL300 - touchpad / trackpoint problem

hey mtks,i would recommend going to http://support.lenovo.com to download and install your touchpad/trackpoint drivers.





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Hi Folks, I am running a W540 with Windows 10.  The Trackpoint and Touchpad are not functional.  Any suggestions? TIA,SD

Answer:Trackpoint and touchpad not working in Windows 10

Is it showing in device manager? If so is it showing that there is a problem? Is the ultranav software working? If not you could try re-installing the ultranav software or rolling back the drivers if everything shows that it is fine. Good luck. 

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Hi everyone, I got my T440s in Dec 2013.  The touchpad and trackpoint worked then, but after a couple months the touchpad would work for a few minutes and then just stop responding.  After a while longer the trackpoint completely stopped working as well.  Now neither of them have worked for months - I've been using an external mouse.   I tried uninstalling and reinstalling the drivers but that didn't help.  When I open Device Manager and click "Show hidden devices", the ThinkPad UltraNav Pointing Device shows up with a yellow triangle "!" icon.  Does anybody know how to fix this? Thank you!

Answer:T440s Touchpad & Trackpoint don't work

Hi Snowmc,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with touchpad on ThinkPad T440s.
 
To proceed with troubleshooting steps please boot the system to safe mode and uninstall the UltrNav driver from control panel ? program & feature option and also from device manager.
 
Shutdown the system and remove the external mouse and then switch ON the system, after booting with normal mode it will install generic drivers. Please check if the generic driver is also giving the issue with touchpad.
 
If the issue still persists after performing above troubleshooting then please provide the MTM number of the system at the next reply.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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 Hi to the forum.   I am a newly registered user of this forum but have been using Thinkpads for quite a while (T30, T43 and T61).   The T61  - 8891-CTO -  is rather old by now too and recently exhibited the 1 long and then short beeps and would not boot.   The GPU most likely overheated - a guess.    Following online hints I did manage to get the system back.   However, in the process something must have gone wrong and the Trackpoint/buttons and the Touchpad do not work anymore.  The BIOS does report them both as present and they are set to 'automatic'. Finding some mention of fuses on Thinkpad motherboards online I was wondering if there is a single fuse for both the Trackpoint/buttons and the Touchpad somewhere on the T61 motherboard and if so, could someone please point out where that fues is located? thanks, Anton

Answer:T61 trackpoint/mouse keys/touchpad

I would first try downloading new UltraNav drivers:
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014080
 
Here is a link to all of your drivers:
 
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-67853
 
Let me know if this helps.





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So I have an Thinkpad Edge E520 and for some reason my touchpad and trackpoint stopped working completely last week. I have a wireless mouse, which I am still able to use, but I want to still be able to use my trackpoint and touchpad. When I go to the device manager for the mouse, I see that my laptop doesnt have the Ultranav thing anymore, and when I try to install the driver on my laptop, it still does not show. Another problem I have had with my laptop which may be in relation to this is that my keyboard is acting strange. It will work for a while, but it will then stop working. If i put the laptop to sleep, then wake it up, it will work again for a few more minutes then will stop. I have attempted to restore my computer to factory settings, but the problems still occur. Has anyone else had this problem?

Answer:E520 touchpad and trackpoint not working!

do you have warranty still?

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since i've gotten my x201 i've been pretty happy with it. the only problem i've had with it is scrolling. on some applications such as itunes and AIM the program doesn't scroll. i've read a few entries saying that i have to modify the tp4table.dat file and it does work.my question is why is this necessary when other laptops don't need to do this. is this because synaptics drivers do not support scrolling in those applications yet? also how often does lenovo release new drivers to update support for more programs

Answer:scrolling problem with touchpad/trackpoint

Hello keviinf,modify the tp4table.dat file is the one way, updating the ultra nav drivers could help also.Please reboot your system after editing the tp4table.dat file.Otherwise it won´t work.I did some tweaks on my both systems too. Like enabling horizontal scrolling in Firefox.
 
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Ultranav-does-not-scroll-horizontally-in-fi...
 
Edit: link inserted

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Hello, I have bought a thinkpad l412 in january and suddenly the touchpad & trackpoint are not working. I've have tested under Win7 and Linux both are not working. On win7 when I press fn+f8 an alert appear and say that my ultranav driver is not installed. When I check in bios -> config -> keyboard / mouse -> there is nothing about ultranav or trackpad. Thanks for your help.

Answer:L412 - Touchpad & trackpoint not working

Hi and welcome to the forum m0g,

Check the internal cable and verify it's in place, if so, try reseating it, you can find keyboard and palmrest's removal instructions in the HMM or at lenovo's service video website.
 
Sometimes putting BIOS configuration to default values also helps.

Keep us updated.





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T510: I had to fix the Yellow DC-Input which fell into the laptop. I removed the KB and KB bezel where the TouchPad sits. I did this using the Hardware Maintenance PDF from Lenovo. Now both the UltraNav pointer and pad do not work and are not recognized in device manger. The only way to get around is via a Microsoft USB Mouse. I am using the latest BIOS. I have tried disabling and rebooting, returning to automatic, uninstalling, taking out the battery and power cable, pressing the power switch for 10 seconds ? etc. etc. When I press Fn +F8 it tells me the driver is not installed, but Synaptics 16.2.19.9 is installed ?I checked both cables under magnification to see if they were damaged. I also looked at the sockets. No bent pins on any of the 4 parts.BTW: I have another T510 in the lab, also running Win 7 Pro 64bit. It works fine. I can connect or disconnect the MS USB mice ? nothing prevents Fn +F8 from working and both the pointer and pad work.I have searched the forum and the internet, nothing seems to work.Any ideas?













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Answer:T510 : Both TrackPoint and TouchPad not working.

Did you follow the instructions from the HMM? Page 50 of the file (not of your pdf reader!) P.S. in case you don't have it: HMM click me

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Sometimes, more often then helix is unplugged from power abapter, touhpad and trackpoint just stops warking at all. Keyboard working fine. Sometimes after about 30sseconds of tapping, mouse cursor moves a little, or touchpad "returns to live", but for about 3-5seconds, and then "dies" again.All drivers are updated from Lenovo site with their latest versions.OS doesnt matter, happends on windows 7 and windows 8 both. 

Answer:Helix touchpad/trackpoint problems

Hi, mr_Jack
 
I would recommend uninstalling the current driver and see if it is the driver that is causing the issue. This can be accomplished by navigating to Control Panel ? Device Manager. While in Device Manager, open the tree labelled Mice and other pointing devices. Right-click on the device and select Properties. Next, navigate to the Driver tab and click on Uninstall... at the bottom. This will uninstall the driver, which will allow Windows to install a generic driver. If the generic driver functions without issue, then I would recommend either trying to reinstall the UltraNav driver or giving the Synaptics base driver installed, which can be found here.
 
Hope it helps,
Adam





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Hi there, I just changed my display-panel on the ThinkPad SL510 to a fullHD-Panel from the L520-Notebook.. It all worked perfectly and it's running brilliant. But after switching the panel my touchpad and trackpoint stopped working. The cables are all connected properly. Everything else is working, too. I've tried getting it to work on Windows and Linux. No chance on both. Linux at least recognizes the TrackPoint:# dmidecode[...]Handle 0x0021, DMI type 21, 7 bytesBuilt-in Pointing Device   Type: Track Point   Interface: PS/2   Buttons: 3[...] I've got the latest BIOS-Update on my SL510. I've tried resetting it to defaults. Didn't work. Removing the battery and reinitializing the BIOS didn't work, too.. I've no more ideas.. could you may help? Thanks a lot, Karim













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Answer:No TouchPad/TrackPoint after Panel-Switch

Hi AndroTux,
 
Have you tried updating the UltraNav driver?
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164
 
 





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My boss has a Edge 15 laptop and her Touchpad nad Trackpoint stopped working for no apparent reason.  Is there a keybaord shotcut to enable these?  It is on automatic in the BIOS.  Pointer will not move at all with trackpoint and/or touchpad, works fine if i plug mouse into USB. Help please I am at a loss unless hardware failure.

Answer:Touchpad and Trackpoint stopped working

I have heard of this happening before and the cause was a cable that was not firmly connected under the palmrest.  Your best bet is to call Lenovo support and arrange to have the system sent back for repair.  If you're handy with such things, you could remove the palmrest and check to make sure that the ribbon cables are firmly seated onto the motherboard.

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I want to disable both TrackPoint and TouchPad at the same time, but UltraNav allows only one or the other to be disabled, not both simultaneously. There does not appear to be any way to disable them in the E320 bios settings. How do I do this?

Answer:E320: Disabling both TrackPoint & TouchPad

I have the same problem, did you find a way to disable both?

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Hi All, I am very upset as my new x61's TrackPoint and Touchpad Button are not working at all... This is my first Thinkpad Notebook. I really have no idea why is that? I have downloaded and installed the driver for Trackpoint and system reboots. And i update the drive from device manager. But the problem still existed.... I am so disappointed... Is there anyone have the same problem? Or can someone give me some help on this!??? By the way, i am using vista business version of OS.... Thanks J.

Answer:TrackPoint and touchpad button are not working, HELP~~~

Wowzer J, that sounds frustrating. It is odd if you have a brand new X61 that the TrackPoint is not working. Did you just buy it from Lenovo? What exactly do you mean by "not working at all"? Even if the Lenovo drivers are not working, Vista includes drivers which will enable you to use the TrackPoint. One of the tricky things abou the Lenovo software downloads is that many of them require you to download, double click the downloaded software to extract it, then navigate to the extracted software folder to run the setup.exe to install it. The TrackPoint drivers first extract to C:\DRIVERS\WIN\TRACKPT.V32. You have to go there to run setup.exe. I'm also assuming that you really have an X61 and mis-spoke when you mentioned Touchpad. The X61 does not have a touchpad.

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Hi, Finally I got my SL300 extremely fast and I'm very happy with it except for the Pointing devices. Both the Trackpoint and the touchpad are practically unusable because of their significant lag time. The Trackpoint reacts quickly but while moving it hops around jerking. It's like it will stick some times and then it hops and moves on. Otherwise the touchpad reacts much smoother but with a significant delay. If you move the finger left-right-left, I guess there's a delay of 500ms until the pointer arrives.I did notice this behaviour in Vista and XP (both original Recovery left-unchanged OS). I've noticed that this behaviour does not when you're in the Recovery menu while booting from the Recovery CD until the OS gets installed. Hope Lenovo/Alps will fix the drivers.Why didn't you choose the Synaptics pointing devices like in the SL400/SL500? 

Answer:SL300 Trackpoint & Touchpad unusable

What is the trick to overcome SL300 problems? Please show me your strategies that you had to take to overcome minor bugs encountered for the SL300. Thanks

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I just upgraded my X301 to windows 7 and there doesn't seem to be a way to turn off the touch-pad. So, when I comfortably use my keyboard and trackpoint, I am constantly selecting things. The XP control panel interface had both separate sensitivity controls and the ability to turn the touchpad completely off. This doesn't exist in the Win7 ctrl panel and I can only find one driver suite for windows 7 on Lenovo's site. Any ideas?













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Answer:X301 Windows 7 Trackpoint and Touchpad

I should also mention Fn+F8 does nothing.

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Hi, I recently disassembled my Thinkpad W520 to clean out the fan and check a few things on the motherboard and when I put it back together both the trackpoint and touchpads have stopped working.  The trackpoint is attached to the motherboard at the same connector as the keyboard which works fine and I was very careful with static, dust, etc when I dissambled everything so I don't really see how anything could have gotten damaged.  First time I turned it back on the trackpoint worked fine but I had forgotten to plug the CMOS battery back in and when I went back and did that it stopped working.  Not sure about the touchpad, I dont use it much so didn't check it at first.  So far my attempts to uninstall/reinstall the drivers haven't helped.  The touchpad's no longer recognised in device manager but the mouse and keyboard are (and nothing's turned off in the BIOS either).  Is this just a sign of a bad motherboard or am I missing something easier to fix here?  Up until this point everything worked fine other than some USB issues which were do to a physical connetion problem.  It seems strange that the keyboard is ok but the mice dont work. Anyone have any  advice or suggestions?
 
 
Moderator comment: Subject edited for clarity - model added.

Answer:trackpoint and touchpad problems - W520

Hello S_Zahara, Motherboards are the most sensitive and delicate part of the computer. It may be possible that when you removed the CMOS Battery, that may have changed some settings in the bios. Make sure the trackpad is enabled in your bios settings. Also, to make sure the CMOS battery is getting a full charge, leave your computer on for 24 hours. If the problem still persists, I would reseat the track pad to the motherboard. Hope that helps.





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All greetings! I from Russia, therefore am sorry for my bad English. On my X220 (4290RV4) the touchpad and trackpoint have ceased to work, but the keyboard and fpr works normally. I tried different versions of BIOS and drivers, reinstalled windows, but it is ineffectual

Answer:The touchpad and trackpoint don't work on X220

hey Solo,try removing the ultranav/mouse drivers from your unit via Device Manager.go to http://support.lenovo.com ; download the latest ultranav/mouse drivers for your unit and install.try again.





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i really want to quenstion myself why i chose thinkpad instead of an acer kind of notepad which is of just half price. my copy of x201i, has a very serious problem with the touchpad and trackpoint, but unfortunately on the irregular basis. intermittently, the touchpad can become very laggy, even when the computer is totally idle. the summary of the symptom is as follows: - touchpad is laggy, trackpoint is only a little bit less smooth compared to regular state (but still consider usable)- touchpad is deadly laggy, trackpoint becomes notably laggy too- after a while (on average less than 5 minutes), the problem automatically disappear- external mouse and keyboard function regularly all the time- cannot conclude in what situation the problem will occur and disappear, hence cannot replicate in a controlled way  and, i have tried the followings, none of it helps get rid of the problem - re-installed most of the drivers using System Update- uninstalled most of the drivers- reset the system back to factory state (win 7), without any additional software/driver/updates installed- re-setup the system using XP, the problem even occurred when i am still in the XP installation screen (the blue one).  i hesitate to go to the service centre because i know i am going to get nothing useful there, especially when i have difficulty in replicating the problem easily. so just try my luck here and hope someone can help me.

Answer:x201 laggy touchpad/trackpoint

Does it happen if you run on the battery only?

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Hi, i have a Thinkpad T60 with dual boot Xubuntu 14.04 32bit and Windows 7 SP1 32bit.I have the same problem with all S.O., and i think it's an hardware problem. Randomply, the left button of trackpad don't work and it remains locked push! It's a big problem, because when this occours, the T60 isn't usable! Touchpad don't responding and if i use an usb mouse, it is as if you are pushing left key in continuation. If i rebot PC some times, it's work ok! Can you help me?Thanks!













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Answer:T60 trackpoint and touchpad work random!

Hello,
 
Just to confirm, this occurs under both Xubuntu and Windows 7?
 
If so, I would say carefully disconnect and reconnect the touchpad/keyboard assembly to verify it is not a connection problem, and if the problem still continues, to replace it with a new assembly.
 
Regards,
 
Aryeh Goretsky
 

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Hello: Has anyone experienced problems with their Navpads or Trackpoint after the notebook exits hibernation?  Keyboard and all functions work execpt for the touchpad and the trackpoint.  I have to restar the notebook to regain operation of either.   This started to happen shortly after I reinstalled the OS from the recovery partition and updated all the drivers.   ThinkPad UltraNav Driver   Version 16.1.1.0ThinkPad UltraNav Utility    Version  2.13.0 My unit does have the fingerprint reader, if that matters. Thanks,Claude





T520 Core i5-2540M (2.60GZH) - 500GB SSD - 8.0GB - Blu-Ray - FHD

Answer:T520 - Touchpad and Trackpoint Inop

Hi chl,
 
Since you updated the drivers and it's still causing the problem you can also try uninstalling them and then downloading the latest versions again; this sometimes solves the issue. 
 
Let me know if that helps!
 
Ed





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So after reinstalling the driver, my T440s Trackpoint is working as advertised, but while it was acting all wonky...something happened. The driver malfunctioned in a good way so that I could tap the touchpad with my thumb to invoke a left-click while using the TrackPoint. Normall, the driver locks out the touchpad completely while the TrackPoint is in use, so that the touchpad only functions as buttons. But the vertical travel of the touchpad is deep and it takes extra effort to depress completely each time. What's worse, the touchpad remains locked out after I move the cursor with the TrackPoint and then stop to leave it over an icon, so that I actually have to move the cursor with the touchpad before it will accept a tap as a left- or right-click. Is there any way to force the driver to let me use taps instead of clicks to inoke left and right click while using the TrackPoint? Also, is there any way to defeat the touchpad lockout? In my opinion, the touchpad itself is excellent as far as Windows touchpads go. They've gotton double-tap for right-click perfectly, and two-finger scrolling is actually quite nice. But they've also overlooked an opportunity to make TrackPoint use even easier and more user-friendly than it was with physical buttons.

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hello, i have problem with pointeri use thinkpad e440 and as you know, there is no additional click button for trackpoint.instead, clicking top-right side of touchpad act as right click, top-middle side of touchpad act as scroll.but in ubuntu, whole area of touchpad clicking work as left click. also, in windows 7, while using trackpoint, touching trackpad doesn't move pointerbut ubuntu doesnt support that.i tried disabling touchpad but clicking doesnt work at all i'm sorry about my poor english writing, i hope you guys can understand this and give some help

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