Computer Support Forum

ThinkPad GOBI 5000 Mobile Broadband

Question: ThinkPad GOBI 5000 Mobile Broadband

Hi, my company purchased x240s and the GOBI cards separately and of course they purchased the AT&T version and we use Verizon as our carrier.Now here is the thing, even with that branding from the tech specs on the Lenovo shop portal they look exactly the same. When I install the latest drivers for the GOBI card and Lenovo Access Connections I can get it to somewhat work in the beginning and then it stops working. I tried every conceivable way to get it to work all the time but it's a hit or miss until it permanently fails and the sim I use is from an x230 that also has a GOBI card. My question is does it really make a difference if it is branded as AT&T since the GOBI card does work at some point and if it doesn't matter am I doing something wrong?Thanks for any help!

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Preferred Solution: ThinkPad GOBI 5000 Mobile Broadband

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I cannot access my work VPN with ThinkPad GOBI 5000 Mobile Broadband - Verizon.Error: after I login the VPN, i get a internet page cannot be displayed.   I can access my VPN with another WiFI.I tried changing the windows 7 64bit host file.Tried chaging GOBI Adapter DNS entries any alternative ThinkPad GOBI 5000 Mobile Broadband - Verizon "drivers" ? any solutions?  

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We received 2 brand new X1 Carbon (type 20A7) models and neither have been able to detect the Gobi 5000 WWAN card (Sierra Wireless EM7355, Lenovo Part# 0C52902.)  The X1 Carbon's are running the latest drivers (including BIOS update), Windows 7, Windows 8, Windows 8.1- it doesn't matter: They will not detect the WWAN card in the WWAN slot. Tried 2 different WWAN cards straight out of the box from Lenovo (these happen to be the Verizon variants, I don't have any AT&T ones handy) and it's like it doesn't even exist. Yet I can remove either Gobi 5000 card and install it into a T440s and it comes up without any issue. I've tried taking a working and activated Gobi 5000 card out of a T440s and putting it into the X1 Carbon, yet the X1 Carbon refuses to recognize the device exists in Device Manager. I spent about an hour on the phone with Lenovo tech support who ultimately told me my question was "Out of scope" and something they would not handle. The tech even agreed with my frustration that it's listed right on the **bleep** Lenovo product site: "Mobil [sic] Broadband: Sierra Wireless 7355 - Gobi 5000" and couldn't explain why A) It wasn't working orB) Why Lenovo feels a feature listed on their own marketing materials was "out of scope" for support. She also confirmed the part number is exactly the same and the T440s and the X1 Carbon use the identical part. The tech ultimately speculated that some type of magical "system board upgrade"... Read more

Answer:ThinkPad X1 Carbon 20A7 and WWAN (GOBI 5000) note detected

kmehling,firstly, check out, is wwan port enabled within the BIOS setup? Item is named like this one - WirelessWANAccess.

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Are there any Lenovo engineers on the board that have knowledge of the GOBI WWAN chipset? The GOBI website lists the newer T series as machines that support GOBI, but no one at the support line knows anything about GOBI. I need to know if the Verizon UNDP card is actually a GOBI card before I order it, and if it will work with my 2765-T2U. I want to use Sprint here in the states, but I am going to Europe in two weeks and I want to use an HSDPA carrier such as Vodaphone while I'm there. I dont know if I should order the card because I cant seem to confirm anything at all. The phone support people are nice but admit to knowing nothing about it..I've talked to several of them and they told me to come here and find an engineer! Thanks for any help you might provide! Matt

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Hi all, I have problem with activating Verizon boardband service on my X1 laptop after it is back from the warranty service (bad mother board, my laptop has been working find with Verizon broadband service for 9 months before the motherboard died). I made the research and found this http://support.lenovo.com/en/documents/ht082428 This is the same issue happened on the same model of my laptop, same model of my built-in air card.The only difference is it was the windows 7 and mine is windows 8.1 Unfortunately, the solution on that article does not work for my case. I contacted Lenovo and wait for the level 2 tech support to contact back to me my case number is 302MRJ8. If anyone has any input please feel free to join in. ThanksSteve 

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Hi,I am a newbie to this stuff. I cannot get my mobile broadband card to work.I have an X121e which has upgradeable mobile broadband. Foolishly I did not buy this card at time of purchase. I have bought an unlocked Gobi 2000 and installed this and the sim card. I have installed the drivers and the broadband package from lenovo. The Gobi 2000 is shown under ports in device manager (windows 7 64bit) with a com3 allocation.However...in 'access connections' there is no adapter so I cannot set up a mobile broadband profile. Only the lan and wireless card are options. Windows 7 internet connections only gives me wired, wireless and modem options. Searching the internet I think this card needs to be shown as a network adapter.Ideas anyone please?

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When I ordered my T410s, I chose the "upgradeable" option.  What does that exactly mean?  Does this mean that I have all the hardware already pre-installed, and I just need a SIM card and a service plan?  I noticed what appears to be a SIM card slot underneath the battery.  Should have thought ahead when I ordered the ThinkPad and had them set it up ready to go from the beginning.  Thanks.





- Paul









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Answer:Integrated Mobile Broadband - Upgradeable vs. Gobi 2000

Upgradable means you have the SIM slot and built-in antenna, but need to insert a WWAN mini PCI adapter like the Gobi 2000. So you have all the hardware except the WWAN adapter. The WWAN adapter is easy to insert and not that expensive to buy so it's no big deal, but if you are going to use mobile broadband you could as well have bought the Gobi 2000 instead of upgradable. You need a SIM card and a plan as well from a mobile network operator in your country. -gan

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Hi I believe my W510 (4389-2SU) has a Gobi 2000 Mobile Broadband card installed but I can't tell for your sure.It's not showing up in the device manager list. I've run the Gobi 2000 driver installer and also installed Access Connections. I use ATT so I ran the Gobi coniguration utility to use the ATT image (2) which it seemed to do with no errors. I also updated the Gobi based code as suggested on the driver downloads site How can I tell whether the Gobi card is installed without opening the machine up? Thanks Mark

Answer:Checking for presence of Gobi 2000 Mobile Broadband Card

Hello mate, You don't have a WWAN modem in your machine. The 4329-2SU has just a WWAN option.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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I run Win10. I have tried installing the driver for this via the device driver, Win10 Update and Thinkvantage update. No luck (no driver found). Any clue?













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Answer:T410 - 2537 - Integrated Mobile Broadband (Gobi 2000 3G with GPS)

Installed a driver from Lenovo EOL for W7.

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I am considering purchasing the GOBI WWAN card.  Lenovo claims the card is compatible with the sprint network.  My carrier is sprint.  I called them up to enquire about how I can get my laptop on my plan, or get it on its own plan.  They said it didn't matter that I had this card.  I will still have to buy a sprint WWAN card.  What's the point in buying it if Sprint won't let me use it?  And why would Lenovo claim I can use it on the sprint network?





_______________________________________________________Thinkpad W530, i7-3720QM, 1920x1080 screen, 12GB 1333Mhz RAM, RAID 0 2x 320GB 7200 RPM HDD, Quadro K2000M, 6-cell battery, Bluetooth 4.0, Intel Centrino Advanced-N 6205 AGN

Answer:GOBI 3000 Mobile Broadband (0A36185) for W530 (Sprint)

try to call again to speak with another operatorStas

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This may seem like a stupid question, so forgive me. I am wanting to purchase the x230, and thinking about getting the gobi 4000 card.  However, my questions is this: I have a Verizon Wireless plan with truly unlimited data... one of those that got grandfathered in. Now, can I take the sim card out of my phone, plug it into the gobi card in the x230, and get Internet access? Thanks.

Answer:X230 question regarding the Gobi 4000 mobile broadband cards

Will you get Sierra Wireless mc7750 card (Gobi 4000 for Verizon Wireless, FRU 0A36318) inside of your laptop or install it yourself? If the answer is "yes", my answer for your question is "yes".But as I know Verizon doesn't need sim card for internet access, you just need to activate your modem with plan in carrier' network using Lenovo Mobile Broadband application. Download it from the site.

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hey as the subject say, can i insert sim card from another country and carrier ?do i need  unique sim card for that ? i have 3g unlimited data plan, can i use it ? thanks

Answer:x220 Mobile Broadband (Sierra Wireless MC8355 - Gobi 3000) is sim free ?

largo wrote:
can i insert sim card from another country and carrier ?

As long as your 3G carrier supports BYOM (Bring Your Own Modem) for their service, AND it operates on a 3G band supported by the MC8355..... yes, you can.
 
Cheers,
 
Bill
 
 

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Hi all,I've just got a new T410s notebook. It's very good, but unfortunately it doesn't include the built-in mobile broadband.I've tryed to install the Ericsson F3507g Mobile Broadband which I took away from my old X200, but it seems that the T410s doesn't recognize it! I've no error, no warning messages, but any new device appears (I've also tryed to install every drivers)I would like to know if Ericsson F3507g is a compatible device or if I am forced to buy the Qualcomm Gobi 2000 Mobile Broadband, so as defined in the shop.lenovo web site.Thank you all in advance,Valerio

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Hi all,I have issues getting mobile (3/4g) broadband to work with my new T470 Thinkpad. In Ubuntu, the Fibocom Adapter is only detected as a generic MBIM adapter, and although Network Manager (and it's applet) display my network provider, the connection is not established, and the system process mbim-proxy is hanging at 100% CPU. This issue has been reported here (but seems to remain unsolved ?) : https://www.spinics.net/lists/linux-usb/msg158286.html Did anyone get this to work?Best whishes and thanks for any hints!

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Where can I buy a unlocked GOBI 5000? The only ones I see on Lenovo.com is $200 for either the Verizon or AT&T brands.. I need one that works with T-mobile

Answer:Where to buy a unlocked GOBI 5000?

What region and network are you planing to use internet in? T-Mobile operates in 3 LTE frequency bands in the US - B2, B4, B12 (for B12 the company planned to start operating just in July 2014) and 3 bands in the EU - B3, B7, B20, in depends of the region and license type. But Gobi 5000 (Sierra Wireless em7355) supports only 2 bands of 6 above - B2 and B4.At the same time Sierra Wireless em7345 LTE card (another one card for the new line Lenovo notebooks) supports 5 bands of 6 above, except of B12. So, there are no advantages for em7355 if you are not planning to work in Sprint LTE network and 3g CDMA/EV-DO networks of US carriers.Supported frequency bands isn't a "locking" feature. It's a design, the set of components, filters. Purchase the card you need on shop.lenovo or altarnate resources.

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Anyone know how I can get the verizon gobi 5000 to work with my T431s on windows 7.  For some reason there is no driver for the gobi 5000 that I can find and the lenovo mobile broadband activiation software only supports AT&T.   I'm at a loss. Waited 2 months to get the gobi 5000 only to realize that the model it was built for (T431s) is not currently compatible. Would appreciate any help!

Answer:T431s and GOBI 5000 - THERE IS NO DRIVER!!

HAS NO ONE OUT THERE RUN INTO THIS ISSUE????

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Hi, There are two antenna wires in T440P, but three connectors on the card:1. MAIN2. GPS3. AUX It is clear that one wire goes to MAIN, but where goes the secondwire?As per installation diagramme you can do both???But what is the difference?thnaks for support !













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Answer:Gobi 5000 EM7355 installation

HiPlug the red antenna cable into the jack labeled MAIN on the card, and the blue cable into the jack labeled AUX. Jack labeled GPS is for the active (!) GPS antenna, laptop hasn't it. That jack might have a voltage (depending on the internal settings), so If you'll connect any regular antenna cable, modem will be broken because of short circuit.Let me ask you: is you location Georgia in the reality? Where are you planing to use em7355 and what types of networks?

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Has anyone been succesfull in getting this to work, I've got 15 laptops not one of which is working with the Gobi 5000 and Verizon.   If you have been succesful are you using Verizon Access Manager or Lenovo Access Connections?  How did you go about getting it to connect.  The furthest I've got with all my monkeying around is for Lenovo Access Connections to show Verizon but not be able to connect. Verizon's site mentions nothing of the Gobi 5000 and Lenovo's drivers dont' work,  downloading the Sierra drivers from Sierra allows the device to show in Access Connections but is still not usable.

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Hi, Is it possible to install a mobile broadband card in the thinkpad edge 11? If so, how easy will it be? Thanks for any help. Al

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hello... i bought ThinkPad E430 3254N8G about 3 months ago. my notebook has a sim cart slot inside battery... i want to understand how to configuration of mobile broadband. because i installed all mobile broadband driver such as (sierra , ericsson ) but the problem did not solved. even  i installed mobile broadband activation after that but this software showed this Error message:     "  There is not a supported wireless WAN card instaled in this computer. This setup cannot continue.  "  please help me to solve this problem... thank u 

Answer:ThinkPad E430 Mobile Broadband

I am facing same problem...

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Hi there, Using a X1 Thinkpad, with mobile broadband module (Ericsson FG5521gw). When a SIM is loaded it comes up and tells me 'No SIM card found'.I've upgraded all the Lenovo software to the latest versions... including Broadband drivers, Access Connections software, etc.Is this a common problem? It seems to be the case in all industry reviews in Australia for all X1s that were tested.1. http://www.arnnet.com.au/short_review/388015?2. http://www.pcworld.idg.com.au/review/notebooks/lenovo/thinkpad_x1_1291-23m/388015?Is this a known problem?    Do we have faulty broadband modules being shipped?I'll speak to  Lenovo support  -- just wondering if others are experiencing the same issue?












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Answer:Thinkpad X1 : Mobile Broadband - Does not recognis...

We have the same issue on german X1s. On mine Lenovo has already changed the mainboard twice and also the WWAN card. No success. Sim is still not being recognized. Seems to be a faulty sim reader on all units. Very sad.  If you get more details from Lenovo on how to fix it i will be glad to hear from you. I am also in permanent contact with them because for me this WWAN feature is essential. 

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I cannot find a GPS signal with a Gobi 5000 card, although the Gobi website plainly says the card it supposed to broadcast a GPS signal.  Can anyone tell me how to do this?  My software (Delorme Street Atlas USA and Microsoft Streets and Trips) each say there is no GPS device,.  The software definitely finds a USB GPS device, but not the built-in Gobi GPS. The Gobi 4000 software came with GPB enabler software, but I cannot find similar software for the Gobi 5000.

Answer:Gobi 5000 card GPS doesn't work.

I have the identical problem. Lenovo tech support has no idea what to ay about it. It has been suggested that my WWAN card needs to be activated with my wireless provider in case that "turns on" the GPS, but that strikes me as patently ridiculous.  I have reference in Device Mgr to a Sierra Wireless Location Sensor, but it is not associated with a COM port, and no software seems able to find it. This is profoundly annoying.

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Good morning all. I recently installed a GOBI 5000 WWAN card for AT&T into my new Thinkpad T440p. I downloaded the driver package from the appropriate Windows 8.1 matrix and the computer crashed (blue screen DRIVER_POWER_SAVE) and then restarted. The driver appears to have been installed, as the device manager shows the following entry under networking adapters: Sierra Wireless EM7355 Qualcomm GOBI 4G/LTE/HSPA+/EVDO Also, under the networking portion of the Metro style settings page, the AT&T Broadband modem shows up, and with information regarding the IMEI, IMSI, which I forwarded to AT&T, so as far as they are concered my preexisting Data plan is current with the modem's IMEI number.. Still no luck with connecting. There was mention of Lenovo Broadband Mobile Activation Utility which I found elsewhere on Lenovo's but upon lauching the installer, it says that the current card is not supported. Overall, not sure what to do to get this thing connected to Mobile Broadband, also not sure if incomplete driver installation could be the culprit. I am going to call Lenovo support to see what they can do, will update here.

Answer:T440p WWAN connection GOBI 5000

Just got off with Lenovo Tech Support. They mentioned that theThinkPad GOBI 5000 Mobile Broadband - AT&T GOBI 5000 WWAN card, Part number: 0C52886 using Sierra Wireless EM7355 - GOBI 5000 software (ghwp14ww.exe), version 3.4.1308.3909 as of 13 DEC 2013 may not be compatible with Windows 8.1 which is what I am running currently. I will check on when the updated driver package appears with compatibility for Windows 8.1 and post here, they mentioned that it should be pushed via Lenovo System Update, so I guess I will stay tuned.

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Will the new AT&T Gobi 5000 work with the T530?  Not that it should matter but the innards include an i7-3520M, 16GB 1600MHz, and a 256GB 840 Pro.  I'd opt for the 5000 rather than the 4000 if I knew it was compatible.  Any advice?





W530 | 3840QM | 32g @ 1.35v CL9 1986z | 512g 840 Pro | 1t HGST 7200 | FHD AUO v.4 | Quadro K2k | GOBI 5k | Centrino 6300

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Hello I recently bought a Thinkpad T470p .... win 10i have installed all the driver it needs ...... but couldn't manage to use the mobile broadband ......can anyone suggest.... thankyou

Answer:Thinkpad T470p mobile broadband is not working....!!!!

Hello and welcomeAre you sure the WWAN modem is installed in the laptop? What's the laptop' MTM code (starts with 20J)? If it's a CTO model (MTM includes CTO symbols), laptop' s/n is needed to determine factory specification. Don't share it here, send it to me via forum private messages service. I'll try to help.

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     Hi All. I have T400 Model ? 6474w49. I plug my sim-card into thinkpad. But when i run Mobile Broadband Connect i have error - No wireless Mobile Broadband divice found. What is it? Please help me resolve problem!

Answer:Thinkpad T400 (6474w49) and Mobile Broadband

Sounds like you might be missing the driver.  Download your wireless carriers driver with the links below and then follow the  Installation instructions included towards the bottom of the page. Verizon Driver Vodafone and AT&T    

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I've noticed a couple other threads regarding the GOBI 5000 WWAN card on 2014 X1 Carbon machines, so I know I'm not the only one having issues ... I have two new X1s (both 20A7), one with a Verizon GOBI 5000 and another with an AT&T GOBI 5000. The Verizon card installs fine and works, no issues there. The AT&T card has alternately: not shown up at all in Device Manager, shown up as an "unknown" object, and now after uninstalling the driver, removing the card, rebooting, re-installing the card, etc., the driver package installs successfully, but the card shows up under ports as COM4. The description is correct - system sees it as a "Sierra Wireless EM7355 ...". Naturally, Mobile Broadband Activation doesn't see the card and so won't run. In another thread someone suggested they were able to get hold of an older driver package that successfully installed; any hope of getting a link? Or better yet, an updated current driver?













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Answer:Alternate Drivers for 2014 X1 Carbon GOBI 5000?

Sorry, this is Windows 7 64-bit. Haven't tried with Windows 8 ...(and can't as we're standardized on 7).

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Has anyone got this card successfully working with Verizon?? SIM is in place and ready for activation with Verizon. When I try to use the Lenovo Mobile Broadband Activation tool the only options listed are ATT and Other. The other option just says to call your provider. This tool worked for us previously with the x230 and there was always a Verizon activation option. Any help much appreciated!

Answer:Verizon Activation x240 Gobi 5000 EM7355

Lenovo is aware of this issue but they don't have a solution yet. We have been dealing with this problem FOR MONTHS with both Verizon and Lenovo pointing fingers at each other. Until Lenovo fixes the problem, I would advise anyone who intends to use the Gobi 5000 card with Verizon to stay away. There are obviously problems that were not caught in QA that have lingered where our support requests were swept under the rug not acknowledging any problems. For the price you pay for these laptops, you would expect them to be working out of the gate. The X240, T440s/T440 and any laptops that use the Gobi 5000 are not ready for businesses who use Verizon and have a mobile workforce. You're better off slamming your head against the wall rather than wait for Lenovo to fix the problem.

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Hello all,I have ThinkPad T440p with Win7 pro I7 processor,it has SIM adapter under the battery, I insert the broadband sim I have and downloaded Access ConnectionThe app has 4 options WiFi  / Mobile connection / WiMax & Other connections,Why i can't click Mobile Connection ?!!!! it's Inactive with Wimax too. I need to activate it please. Thanks

Answer:Thinkpad T440p: Mobile Broadband - it's Inactive button !!!

Hi,
 
Welcome to Lenovo Community Forums!
 
To activate WWAN in your Lenovo ThinkPad T440p, first you have to ensure that you have a WWAN card and WWAN antennas installed. WWAN upgradable models have the WWAN antennas installed from the factory these will be red and blue wires (the Wi-Fi are typically white, black and grey or just black and grey depending on model). If you have WWAN antennas installed from the factory, probably you need to purchase a compatible WWAN card and install it. If you have a WWAN card installed in your system, install Lenovo Mobile Broadband Activation which will guide you through the activation of mobile broadband.
 
Go to Lenovo Support site, enter MTM number of your device in quick path and get the system specifications. If you find any difficulties, please share the MTM of your device.
 
Hope this helps!
 
Best regards,
Mithun.





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Hi all.I've recently buyed a ThinkPad W530 (Lenovo Model Number: N1K4JIX).Tecnical sheet and distributor sheet say that in this model there is an "3G Open SIM" WWAN card. In fact, i've under the battery the slot for insert my 3G Telephon VODAFONE SIM.The problem is that i not can see nothing (software or hardware switch) that can control 3G Broadband connection.I update the notebook at Win8, with shipped Lenovo CD, i try to install ERICHSON drivers but this give me error (it's impossible initialize device).Now, my intret is in first how i know if i really have an Mobile Broadband Mini Card installed and not only the SIM slot and, after iìm sure of this, how can i enable and use 3G connection with my laptop?Thank very much at all,regards,Mauro.

Answer:ThinkPad W530 Mobile Broadband Mini Card

Hi, mauroreggio
 
If you navigate to Control Panel ? Device Manager, you should be able to see the listed network adapters in the computer. Can you post what these adapters are or take a screenshot of them? If a mobile broadband card is installed in your machine, it should show up there.
 
Best,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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I've currently got a 1st generation X1C with the Ericsson WWAN and was wondering if it was possible to swap out that card with the Sierra GOBI 5000 from the newer X1C to gain LTE data speeds? Has anyone done an upgrade or have relevant info? Any help appreciated.

Answer:Possible to upgrade WWAN on X1C 3443CTO to newer Sierra GOBI 5000?

Anyone?

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So after updating to windows 8.1, I can no longer connect to AT&T mobile broadband.  The AT&T app recognizes my sim card, but Windows shows no service no matter where I am! (even tested next to an AT&T tower).  I have the latest drivers installed from the Lenovo driver page, Sierra Wireless MC7700 - Gobi 4000 Software for Windows 8.1 (64-bit).  When it installs though it says Serria Wireless EM7700 not MC7700. Anyone else have this issue? Next issue is I can no longer connect to my corporate wifi which is 802.1x PEAP ,certificate based MSCHP V2.  I can connect to other non PEAP wifis without issue.  So at work I'm tied to an ethernet USB adapter when not on my USB 3 hub.Any help for the above issues would be much appreciated! I have model #3698-4UU

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I reinstalled my Carbon to win8 64-bit and after that my 3g mobile broadband just doesnt seem to work. I have reinstalled proper Ericson drivers via Lenovo System update few times and still my Mobile Broadband software doesnt recognize the device. Any tips or hints?

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I inserted my SIM card (perfectly working) into the slot of my X1 carbon (mobile broadband upgradable).The SIM is not detected.What should I do exactloy? Am I missing any driver or else?Thank you.

Answer:Thinkpad X1 carbon mobile broadband upgradable: it does not detect SIM card

Most likely you're missing the internal broadband card. This can be purchased from Lenovo as an option.

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Machine: ThinkPad T440p (20AN-009DMS)Boradband adapter: Sierra Wireless EM7345 4G LTEOS: Windows 8.1 64bitProblem: Unable to detect an inserted SIM card. What I have tried: Successfully re-installed (Windows had detected device and installed default drivers) Sierra Wireless EM7345 4G LTE drivers  - http://support.lenovo.com/en_US/downloads/detail.page?-DocID=DS040771Failed to install Lenovo Mobile Broadband Activation - http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS001273. It fails with the message "There is no supported wireless WAN card installed in this computer. This setup cannot continue..."  I am out of ideas.Regards,Tiblu

Answer:ThinkPad T440p (20AN-009DMS) - Mobile Broadband - unable to detect SIM

You don't really need this software to use your WWAN card, in fact even you succeed to install it, it might prove unuseful to you (Lenovo Mobile Broadband Activation is an application for ThinkPad systems to support mobile broadband (3G/4G) activation for various service providers)(various providers not equal all providers). You could use Windows to manage the WWAN connection directly. http://windows.microsoft.com/en-us/windows7/use-mobile-broadband-to-connect-to-the-internethttp://windows.microsoft.com/en-us/windows-8/mobile-broadband-from-start-to-finish  





_________________________________________________________________T420s i5-2520M HD3000 480GB Crucial M500 SSD 8GB RAM Ericsson F5521gwT430 i5-3210M HD4000/NVIDIA 5400M 512GB Crucial MX100 SSD 12GB RAM Ericsson H5321gw

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I bought a ThinkPad T530 Mod: 2429_6KG with deault installed Windows 7 64 bit.I installed Windows 8 63 bit from the recovery DVD.Now there is a driver missing for the device H5321 gw Mobile Broadband Module.I installed the driver from:http://support.lenovo.com/de_DE/downloads/detail.page?DocID=DS032597Now I found an USB Device: H5321 gw Mobile Broadband Devicebut in the section Other devices it is listed without a loaded driver. cuRolf Trinoga

Answer:ThinkPad T530 2429-6KG, H5321 gw Mobile Broadband Module - no driver

Good day and welcome to the community.
 
The link you posted points to a driver listing support for the Edge E430 and E530 systems.
You may wish to visit the driver matrix for your T530 and have a look at the Windows 8 WWAN driver listed there. It has a newer version number and shows a release date last week.
 
Hope this helps.
Please do let us know.

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My lenovo thinkpad X200 7458-5NG is Mobile Broadband Connection not activated after i reinstalled windows 7 64bit and it has the sim card slot but its not responding with the software. If I try to install mobile broadband activation it say this is not a supported wireless WAN card installed in this computer, the setup cannot continue...... Any ideas happy people ThanX Andrew

Answer:Lenovo Mobile Broadband Connection Driver for Windows 7 - ThinkPad x200 5NG

you will want to check whetner there is a physical card installed. the x200 does have the card slot, but that does not mean that wwan card is installed. and even then ,its also not confirmed whether you have the wwan antennas installed. you will want to check your windows device manager and make sure you have a 3g modem listed under network adapters. if you dont, the card is unlikely to have been installed physically.

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Hello, I'm thinking to buy ThinkPad Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250. I?ve few questions, Pease suggest ...1. Is it really any good and practically beneficial?2. Can I use it on Fedora 27, How?s Linux support?3. X250 has two PCI Express M.2 card slot and one is already occupied by WLAN Card and other slot is available, Can I use empty slot for FRU-04X6014?4. Can I use both WLAN and WWAN simultaneously?5. What is the impact on battery (Windows and Linux)?6. Is AliExpress a good place to buy? Thankyou  

Answer:Sierra Wireless EM7345 4G LTE Mobile Broadband FRU: 04X6014 for my ThinkPad X250

Regarding your questions:1) I personally use it and it's really good, as I don't want to use additional USB modem or WWAN wireless router.2) Can't say, as I don't use Fedora.3) There's a dedicated port for this module. Please make sure, that you have an antenna connectors for module and adapter for a SIM card. Moreover, instead of WWAN module, you can install there a m.2 2242 SSD disk.4) Both can be enabled and connected, but application will use one at time.5) I have an extended battery, so it's hard to tell. I guess it have a simmilar power usage as WLAN module (basing on Windows power utilization). Can't say about Fedora.6) It you don't want to have a problem with whitelist (it prevent system from booting, when unauthorized module is installed), then I look for module on eBay. Make sure, that photos explictly show FRU PN: 04X6014 on module's label. Models without it will not work.

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Thinkpad E130 Ericsson mobile broadband card not showing after OS upgraded to Windows 10. I have already installed the driver for Windows 10 64 bit.The card shows up under "Universal Serial Bus Controllers" as H5321 gw Mobile Broad Band Device but not under "Network Adapters"Under Network Adapters there is a MbmLowExt device with an yellow exclamation mark and properties says This device cannot startAnyone can help?

Answer:Thinkpad E130 Ericsson mobile broadband card not showing after OS upgraded to Windows 10

Hi,
 
Was your WWAN card running the latest firmware before upgrading to Win 10?
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Mobile-Broadband-and-Windows-10/m-p/2143...
 
Z.

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I purchased a W530 with integrated mobile and have been trying to connect with various networks to no avail. I have a Type 2436-CTO S/N xxxxxxx 13/08 and Windows 8 came installed when I received. I have upgraded BIOS and everything that Lenovo solutions says I need to update.  
 
The MEID is A1xxxxxxxxxxx. It came with an integrated Sierra Wireless MC8355-Gobi 3000 modem. I have downloaded an updated driver for Windows 8 for the MC8355. I have spoken with almost every Lenovo technical person as well as taken the computer to various network stores and so far no one can figure out why it won't connect to Verizon.
 
Verizon says I'm active and the computer error message says I am not active. Every tech has tried to look at the system by logging into my computer and no one can figure it out. The device manager says the MC8355 is working. Interesting when it was shipped to me it also had an AT&T sim card installed. After I had signed up with AT&T and one mo of paying for service they determined it would not work on their network. Finally someone told me to take the AT&T sim card out and it still will not connect.
 
Verizon tells me I do not need a sim card as I have the MC8355 but they can't tell me why I can't connect. Now I've paid for Verizon service for one month and still cannot connect. Everything else works fine with the W530. I've owned ThinkPads exclusively since the first one ever came out. I've never not been able to connect to mobil... Read more

Answer:New Thinkpad W530 order direct from Lenovo with integrated mobile will not connect to broadband

Hi swade01, Have a look there: http://support.lenovo.com/en_US/detail.page?DocID=HT077670 It might help you hopefully. Vince.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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I had installed On my  ThinkPad T530 2429-AQ9 the Ericsson H5321gw/C5621gw Mobile Broadband Driver.But it won't apear in the device manager. Does someone has a clue??

Answer:ThinkPad T530 2429-AQ9 Ericsson H5321gw/C5621gw Mobile Broadband Driver issue

HiAre you sure wwan card is in your laptop?Laptop you have isn't being produced with wwan card installed. Did you install it yourself?

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Hello,  I know that this is a well known issue however I still can't seem to solve it I have Windows 10 and my system is up-to-date however the mobile broadband driver doesn't workEven though I downloaded and installed the latest driver, in device manager it shows the following:  The drivers for this device are not installed. (Code 28)There are no compatible drivers for this device. I tried to change the compatibility to windows 7 and windows 8 but it still doesn't work Please advice RegardsAli Elmeshmeshy













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Answer:ThinkPad X1 Carbon Type 3460 - Ericsson N5321gw / H5321gw Mobile Broadband Driver for Windows 10

Hi and welcome, ameshmeshyIf modem is exact H5321gw check out current modem firmware installedhttp://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-......and drivershttp://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...Anyway, what wwan device name do you see in the Device Manager, under Network adapters category? Or whether it looks as an Unknown device in the Other devices category?

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Hi guys,I have a t410s with gobi 2000 and t-mobile sim card with unlimited data plan. Is there any way I can make T-Mobile USA SIM Card to work with ThinkPad Gobi 2000. I followed the topic"Thinkpad + T-Mobile = WORKS!" posted by "LoveIsMe ". I connected with T-MOBILE, but I only can surf t-mobile homepage. Is there any ways I can get rid of this limitation? Thanks.

Answer:Gobi 2000 + T-mobile

You probably need to configure a custom profile in Access Connections to get it working. However, you will not be able to get 3G speeds on T-Mobile with the Gobi 2000 since it does not support T-Mobile's 1700mhz 3G band.

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Has anyone specifically gotten their gobi 4000 card to connect to tmobile 4glte? I have the x220 with gobi 3000 designed for att and DO have it connected to Tmobile now, however needed to make sure, thanks

Answer:Gobi 4000 Connecting to T-Mobile

Hi there. I have an x220, which module do I need to purchase? I spent close to an hour with Lenovo and couldn't figure it out. Do you know if the Gobi 4000 will work?

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Greetings: I own an  X200T (7848-CTO), Win7, 64bit and was wondering ifthe Gobi 2000 would work in my system. I've already installeda modified Bios.Any help is much appreciated.

Answer:Gobi 2000 BroadBand Option

http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/X200t-Qualcomm-Gobi-for-Windows-7-Veriz... here's an old thread about that.

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I have set up an ATT Data 2 account for this device.  However, I have no idea how to connect and received no documentation on the device or software requirements with my computer.  Can someone help me with this.

Answer:Qualcomm Gobi Broadband Wireless

Bevpro, If everything is correctly installed, then you should be able to connect using Lenovo Access Connections. I have the same card, and I'm able to connect via Access Connections. Access Connections (Advanced view) should have two profiles:HSPA Mobile Broadband -- this is the one for AT&TVerizon WirelessSelect HSPA Mobile Broadband profile, and it should walk you through connecting to AT&T. Good luck,   





RocketDude---------------------------T400s 2801-CTO

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I was told by a sales rep that the 78Y1399 GOBI 2000 Broadband option would work for a T500.  I purchased the option and installed in into the T500 without a problem.  Fired up the system and was greeted with the unauthorized hardware message.  I ran the latest T500 bios update but that didn't address the problem.  Is there a utility or update that can authorize a Lenovo GOBI 2000 card in a T500?

Answer:T500 and GOBI 2000 Broadband

Hi pawj68, and welcome to the Lenovo User Community!
 
Hmmm... the T500 Hardware Maintenance Manual doesn't list the newer GOBI 2000... just the Ericsson F3507g and Qualcomm UNDP1 (GOBI 1000).  Either of those will work.

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Brand new HP Z Book 17 [email protected] It has the embedded 4211 GOBI LTE broadband device installed. (Verified by removing the cover and looking at the label pasted on laptop. The SIM was working in another laptop with no issues. SIM/IMEI was provided to Verizon and verified configured properly in the network. HP connection manager shows  broadband wireless connects to the Verizon network on the first try but there is no data connectivity. Unable to connect to anything with a browser. This is done without the laptop connected to any network. The laptop works perfectly on WiFi LAN and Wired LAN connections though. The HP connection manager show NOTHING in the "Mobile Broadband" tab which seems to indicate the HP connection manager is not talking to the GOBI properly even though it connects to the Verizon network. The lastest 4211 driver on the website appears to have issues during installation as it states "unsuccesfully installed" several times. HP, what is the issue here ? Brand new laptop, working SIM card, Wireless Broadband connectivity is no functional !!!!!!!!  

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I have an issue with the Qualcom GOBI broadband option for Verizon.  I can connect fine, but my machine will power off the wireless LAN radio after a few minutes (not consistant time period.  It appears that this happens only when I am on battery power, which leads me to believe it is a power saving issue.  I think I have changed all of the appropriate powersaving settings and even turned of the "allow the computer to turn of this device to save power" in device manager, and it still persists. I am running Windows 7 Enterprise x64, the latest verizon access manager, and have mad sure all lenovo/qualcomm drivers are up to date. Any ideas?

Answer:x301 3G problem - Qualcom GOBI broadband option

Update:  Still having this problem, except I was wrong about it only happening when I am on battery power.  It happens regardless if I am on battery or plugged in. Can someone help?

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Today I opened my E420s for put in my new GOBI 2000 Broadband, I can see inside the empty slot, but the 2 little cables  (and the 2 screws) are missing! I can see other 2 little cables fixed on Intel wireless card, but they are the only 2 in there! Is it possibile to put this card inside here?





AleXskY

Answer:GOBI 2000 Broadband in EDGE E420s with ATI Graphics?

hey AleXskY,as I do not have that particular you, i cannot say for certain. however I would like you to use this manual >> http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/0a60439.pdfi do believe that it can assist you.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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dell sells a gobi card,  http://accessories.us.dell.com/sna/products/Wireless_WiFi/productdetail.aspx?c=us&l=en&s=dhs&cs=19&s...  , that would physically fit in the T400s. Lenovo has qualcomm drivers . Anyone have an opinion whether this card would work in the t400s? My concern is that it might be "locked" so as to only work wth specific Dell models. The card provides compatability with multiple carriers such as verizon, AT&T, and others rather than just one carrier.  Also could be used with GPS. I cannot find a version of this card specifically designed for the T400s. * Note for Lenovo - this would be a sought after option to avail your customers of.













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Answer:T400s with Gobi 5600 multimode broadband mini card & GPS

The T400s Hardware Maintenance Manual specifies an FRU 42T0961 Qualcomm UNDP1 WWAN card, which is a Gobi card. Looks like IBM parts are selling it.  That would be all you would need for a WWAN Upgradeable ThinkPad (orange and blue antenna cables already installed - see the HMM).  A non-Lenovo card like the one you mention would most likely give an 1802 BIOS error "Unauthorized network card".  I have no idea if that card is SIM-locked - maybe someone reading this does?       

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Can I install on this laptop this card ?
http://shop.lenovo.com/SEUILibrary/controller/e/web/LenovoPortal/en_US/catalog.workflow:item.detail?...
 
Moderator edit: Fixed link.

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Dear All,  I am planning to buy a gobi 3000 card from lenovo. I have a I7 thinkpad T 510 machine. Do you think gobi  3000 will work with my thinkpad T510. I will highly appreciate your help.

Answer:Thinkpad T510 with GOBI 3000

I don't see any difference between 2000 and 3000 so I will highly appreciate your help before ordering it from lenovothank you

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Looks like none of the existing or announced (CES 2014) tablets support T-Mobile mobile broadband. Modems are locked to AT&T, etc.
Am I wrong? I'd like to get a Dell Venue 8 Pro, Toshiba Encore, Lenovo Thinkpad 8, ... with T-Mo mobile broadband. Will it be possible?

Answer:Is there even a single Windows 8.x tablet w/ T-Mobile-compatible mobile broadband?

Is using the Internet Sharing on your phone not an option? I would like to have a tablet with data built in, but it is too expensive for me. I have unlimited Internet Sharing through my phone for $30/month.

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Can someone confirm whether the Sierra Wireless HSDPA Network Adaptor is supplied locked or unlocked on the X60s? Just bought an X60s and was told the internal SIM slot is unlocked and would take any SIM card but for some reason it's taken an unhealthy dislike to my T-Mobile SIMs. When I load the ThinkVantage Access Communications Wireless Connection Staus window and click on the Mobile Broadbad tab, at the top above the Connection Status box I get the message "SIM card is locked...." When I load ThinkVantage Access Communications and press the Mobile Broadband button, I get the following message "The installed SIM card is not authorised for use with integrated Mobile Broadband adaptor in your computer." This latter message seems to suggest that Sierra Wireless HSDPA Network Adaptor is locked.

Answer:X60s - Is the built-in 3G mobile Mobile Broadband adaptor locked?

Go to ebay and buy unlocked mc8755 for lenovo. It is about $25 buy it now. I bought two, problem solve.

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Hi, I have installed new win 8 on my T410s and I cant find the driver for the gobi 2000. can you direct me? thanks Doron

Answer:gobi 2000 driver for windows 8 - thinkpad t410s

Hi, doronei
 
I cannot find any Windows 8 drivers for your system on Lenovo's website. Drivers are sometimes compatible with different versions of operating systems than those listed, so I would try the drivers here and see if it helps. You will likely need the driver for activation of the card and the driver itself, so make sure you get both of them. If it does not help, then you will be able to uninstall it from Device Manager.
 
Hope it helps,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hi all, I've just bought a new ThinkPad W510 equipped with the Mobile BroadBand Option: Qualcomm Gobi 2000 HS-USB Mobile Broadband Device 9205. I've installed from scratch Windows 7 Ultimate - 64bit as the Operating System and then I've updated every specific driver using the Lenovo ThinkVantage System Update v.4.0 utility. So, in Network and Sharing Center, I've a new running Mobile BroadBand Connection labeled as Verizon Wireless and then it comes my problem. I'm writing from ITALY and in my country there is NO Verizon Roaming Connection available. I'm also using a pre-paid contract SIM card with Vodafone IT provider, inserted in the correct back-battery SIM-slot. Is there a way to configure the Gobi 9205 device to work correctly with Vodafone provider? I've just searched a lot on google without results. The only suggestions derive from this web page: CLICK HERE But it seems to be a specific GobiLoader for Gobi 9201/9202 device and not for mine 9205. I've tried to launch the loader.exe but it seems that the file and some specific informations about the firmware/driver mismatch from the two versions. So, is there any official Lenovo way to use Mobile Connection with Vodafone provider? Thank you all in advance!

Answer:ThinkPad W510 and Qualcomm Gobi 2000 9205

Hi guys, after a research inside the driver unpackaged folder I've found a Readme doc file. I've found the way to install another firmware for Gobi 2000 9205 with specific provider informations. After a complete uninstall of Qualcomm Gobi 2000 drivers, at the command prompt, in the folder with the unpackaged driver, I need to enter this string: Setup.exe /i /l DEFAULTIMAGE=0 GPS=1 WIN7DRIVER=1 LOCATIONDRIVER=1 where the "DEFAULTIMAGE=0" substring indicates the provider to use.It seems that installation process completes fine, I can find inside the "C:/Program Data/QUALCOMM/" folder, a log file which indicates that the firmware loaded is the one from the "0" folder, where "0" means Vodafone.These are the informations about the folder with the corresponding firmware I've found on google: Vodafone 0Verizon 1AT&T 2Sprint 3T-Mobile 4Generic UMTS (North America) 5Generic UMTS (Europe) 6Telefonica 7TIM 8Orange 9Telstra 10 But the problem is not solved. Despite the Vodafone information has been clearly written inside the log file, in my Network and Sharing Center there is always "Verizon Wireless" as WWAN network connection :-( How can I solve this problem? Why is the Verizon provider persistent even if I've installed the driver with the "0" (Vodafone) default image? Where am I wrong?I'm an IBM of Italy employee and I need a working WWAN connection with Vodafone provider ASAP. Thank you in advance!

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Hello guys!I have problem with my laptop t410 (model 2537) and qualcomm gobi 2000 wwan card connection. after I had mounted wwan modem into my loptop  qualcomm gobbi 2000!  device appeared  in device manager menu between other devices. Later after driver 7xwc48ww.exe installation from lenovo support page COM port Qualcomm Gobi 2000 HS-USB QDLoader 9204 appeared no more devices appeared. any connection manager see wwan card. where is problem? 

Answer:Thinkpad T410 and qualcomm gobi 2000 problem

SOLVED

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When I place a simcard in the cardholder. The Lenovo software says 'no simcard installed'It's a KPN(dutch) simcard. If I search on the internet I can only find information about this controller working with Vodafone cards. Is this my problem? Is there anything I need to change about my settings or anything? When I use the simcard in another USB WWan device it asks for a pin. When it is the lenovo it only says 'no sim card installed'. I hope someone can help me out. thnx for the support.













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Answer:Thinkpad Edge with Gobi-2000 WWan card (no sim installed)

Hi clifdon and welcome to the community,
 
What model Edge to you have? Include the Model number, not the serial number.
 
Dave 

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Hello, I've just bought a Gobi 2000 WWAN Card for my Thinkpad Edge 13 in order to use WLAN and WWAN. I assumed that, because I can use this both functions on demand with my T400 (with integrated WWAN option). Now as I got the card I was shocked, that there are not enough screws to hold the WLAN and the WWAN card and that there seems no way in sharing the antenna cables. Do you know a way run the WWAN card together with the former installed WLAN card, cause I would like to use the WWAN option as well as the WLAN option without changing the cards and antenna connectors. Do you know a way to use both cards and share the antenna cables or it is only possible to run one of this both pcie cards ? Regards Jens

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Hi All, Just ordered a GOBI 2000 WWAN card for my X201 laptop, could you please post the instructions as how to install this card in to my laptop?

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Hello,how is it possible that the Mouse can connect to the Laptop ? Regards

Answer:T500 and Microsoft Bluetooth Mobile 5000 Mouse

Well and what is the problem. I use this mouse with T400s, just switch on your laptop bluetooth on (Fn+F5), pair your mouse with laptop (blue BT icon in system tray and small button on bottom of the mouse) and that's it.





----------------------------------------------------Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAMLenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAMLenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAMLenovo T400s, 2808-CYG, Windows 7 Ultimate x64

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This is bugging me now. Ive got a T410 with a Gobi 2000 WWAN card and i want to try and get the GPS working. Ive installed (in order and from lenovo site)  The Qualcomm Gobi 2000 Wireless WAN Driver for Windows 7 1.1.250Access connections version 6.01Thinkpad Power Managment Driverand the hotkey features  And finaly ive installed the ThinkVantage GPS Enabler 2.81 Just for the record i can connect to the mobile boradband just fine. so the card is definatly enabled. Yet when i launch the GPS enabler and try to start it , it just errors  ---------------------------ThinkVantage GPS---------------------------GPS Enabler failed to start tracking. You need to check the following:- the radio hardware switch is turned off.- the device is still initializing after being powered off. Please wait for a few minutes.---------------------------OK--------------------------- Its trying to connect on COM8 which , in device manager is  Qualcomm Gobi 2000 HS-USB NMEA 9205  Any ideas would be really helpfull , being a bit of a techy i really want to be able to satelite track my laptop!

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Hello everyone, I'm facing a problem with the Thinkpad E130 and the integrated Sierra Wireless MC8355 Gobi 3000 broadband modem. I can't use them with my SIM cards. No connection is established. I'm sure that a modem is integrated since it was specifcally ordered with it and it shows up in the device manager. What I ruled out:- Hardware defect: There is a second Thinkpad E130 with the same setup, where it doesn't work either.- Service provider problem: Tried two SIM cards from two different service providers.- SIM card problem: SIM cards work in mobile 3G router. What I did:- Shut down the notebook- Put a sim card in the slot in the back of the laptop, behind the battery.- Reboot the notebook and start the Thinkvantage Access Connections software.- The sim card usually does get detected and a suitable profile is shown automatically.- Nonethless I created a profile myself. More exactly two profiles for the two service providers. The data for the APN, etc. is gathered either from the internet or from a second software I use.- I try to connect with the profile which is automatically shown and the self-created profiles.- It tries for several minutes but then quits with an error message: 'Unable to connect to network at this time due to out of coverage or Your SIM-card may not be activated. Please see Lenovo Mobile Broadband Actviation or contact your mobile operator. Do you want to sign up now?' - I tried to connect with a second software called MWconn, which ... Read more

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My Inspiron 17 5000 is a total pain. Given to me, brand new so far as I know, in mid 2016, eight months ago
1. Worst. It REPEATEDLY cuts off broadband even when 30 feet maximum from my British (BT) router. My old and far less powerful Toshiba did no such thing, even much further away. Google and you'll find many reports of that major fault with Inspirons.
2. Its keyboard is beyond belief slow and unresponsive (eg, it flatly failed to enter the letters KEY in 'keyboard', back there. And not because I type fast--I don't.
3. It recently developed random bad habits: sometimes/sometimes not. , when I hit the @ key it gives me double-quotation marks; and vice versa (it is doing so now--I'm hitting the double-quote key and @ is  the result). when I hit the pound sign---the shift-3 key on  my British keyboard---I gives me the number sign #. When I hit the number sign it gives  me this, a reverse slash: \. When I hit the reverse-slash sign it  gives me \ as asked for.
4. When I play some U-tube music e.g. on it, its  sound system repeatedly cuts in and out, makes random growls, etc etc etc etc.
NONE of these faults were visible on my cheapo little Toshiba. I have NEVER dropped this Dell Inspiron, nor banged it. I do not hurl dust into its innards.  It manifestly began life as junk and junk it is. Short of simply binning it--that would be  several  hundred #s [sorry, pounds] going down the drain--IS ... Read more

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Could anyone tell me the difference between Gobi 2000 and Gobi 3000? Thank you













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Answer:X120e Gobi 2000 v Gobi 3000

Hello,
 
I found a spec sheet for the Gobi 2000 here and the one for the Gobi 3000 here.  From looking between the two, it appears the newer 3000 model is ready for UMTS - AWS and EV-DO/CDMA ? 2100 MHz (standards which may not have been ratified when the 2000 was released), supports faster HSDPA speeds (14.4Mbps vs. 7.2Mbps) and is 2.5 grams lighter.
 
Regards,
 
Aryeh Goretsky
 

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A friend has a caravan in the sticks. Looking at Orange and Virgin, they say only 2G available, not 3G. Could she use 2G to connect to the internet for browsing and emails? Would she need a dial-up dongle?

Answer:Mobile broadband or mobile dial-up?

Click on the Mobile Broadband Ad, to the right of this page - might present more options!

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I purchased a HP ENVY TouchSmart 14-k111nr Sleekbook that came with T-mobile Mobile Broadband for 2 years from the Microsoft Store two months ago. When I clicked 'Internet Access', there would be a 'Mobile Broadband' option for me to choose and select the T-mobile Mobile Broadband. Unfortunately, that has not been appearing since the last few days. I checked my hardware and it appears that there still is a 'Smart Card' but with no information regardin it. I also checked the HP Support Assistant and HP Utility Center but they had nothing. I have tried removing the card and placing it back again. The computer emits the sound that recognizes new hardware but no installater comes up Searching forums, I tried downloading the HP Connection Manager, but it failed to install when an error message ' NO WWAN' came up I also downloaded and reinstalled the latest Mobile Broadband Drivers but nothing happened. In fact, I suspect that it maybe the new updated drivers that caused my T-mobile SIM card to be disabled. I have tried calling HP support but they cannot help and demand payment for 'advanced tech support' when my Laptop is still under Warranty. I tried calling T-mobile, but they said that it was a problem that I needed to contact HP for. I contacted Microsoft that said I need to get in touch with T-mobile. The second call on HP, they told me to contact T-mobile, One big circle. TL;DR: I need the installer for my T-mobile SIM Card, mobile broadband... Read more

Answer:T-mobile Mobile Broadband doesn't even Appear

@YdocZ ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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Question: mobile broadband

My t430 is supposed to have an integrated mobile broadband. I can not find how to activate and use it. Fn + F5 does not do anything. Please help.

Answer:mobile broadband

Fn+F5 doesn't show any mobile radios? Have you reinstalled the OS? What OS?

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Sorry if this is in the wrong forum.

I will be moving from the rented house I've been in for 21 months into a new house in the next couple of months. The house is a new-build and I will obviously not have broadband to start with - don't know if I'll have a phone line straightaway yet. I am trying to work out the best way to get online during this time.I am in the UK.

I went in to an O2 shop today and they were trying to sell me a dongle which cost £20 and then £2 a day, £7.50 for a week and £15 for a month. This would get over my immediate problem of geing broadband-lacking when I move but wasn't quite what I had in mind. I was thinking more of a dongle with x amount of Gbs (to be decided) which doesn't have clock running on it. So, after I've stopped needing it at the new house, I could take it out and about with me on my laptop whenever I wanted and when it ran out I'd top it up.

Does such a deal exist and, if so, what size in Gbs would be OK? We use aroung 10Gb per month on average but that's with the kids looking at YouTube, using iPlayer a bit so assume that just a bit of surfing would need less? Thanks for any help.
 

Answer:Mobile broadband Pay-as-you-go?

Hi,
I use '3' mobile broadband all over UK. £10 per month, 1gb which is plenty for an hour or so a day surfing plus emails.

I think in a new build you'll soon have utility providers beating a path to your door!!
 

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I have two questions. Assuming you get the optional Att mobile broadband option on your x300Can the gps be used without activating a mobile broadband account?Can one just insert their sim card from their phone and have mobile broand band work on their computer?

Answer:GPS without Mobile broadband

Not all cards are supported and may need to be unlocked, see related threads on this.  May be easier to use a USB GPS device while not using your minutes.





Full disclosure: Not a Lenovo employee, just someone with a X61 running Win XP SP2

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I have just purchased a Lenovo T420s with the built in mobile broadbank option.  I don't seem to have received a sim with my package, is that normal?  Any suggestions as to the best place to pick one up?

Answer:Mobile Broadband Sim

Did you configure it with the Gobi 3000 card? If you did call Lenovo and they should send you out the missing SIM card. Hit Fn+F5 and check for the Wireless WAN option in there.

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Hello, I purchased a T400s in the UK which came with a Vodafone SIM inside it for mobile broadband. However, due to some error, this SIM never was activated and I can't use it. I'm wondering if I can purchase a mobile broadband SIM from T-Mobile (or indeed anyone else) and use it with integrated SIM component of the laptop - does anyone know if this would work just fine, or would any hardware or software modifications be required? (I have a clean install of Windows 7 on the laptop.) Thanks for any input, /vijayan

Answer:Mobile broadband SIM

Will work, if you will have SIm card with 3G activated. If you have model F3507g, then this is Erricson hardware and if you are not fun of Access Connections tool of Lenovo (i do not use this tool), then i can recommend you simple tool directly from Ericsson http://www.sonyericsson.com/cws/support/mobilebroadband/download/wirelessmanager/gc83?lc=en&cc=us





----------------------------------------------------Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAMLenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAMLenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAMLenovo T400s, 2808-CYG, Windows 7 Ultimate x64

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Question: Mobile broadband

I bought a Lenono Thinkpad Edge E530c and would like to use the internal 3G mobile connecting. I inserted my sim into the sim slot under the batery compartment but its not working.  It looks like the drivers are missing. When I start the Mobile connection app it give me "No Wireless Mobile Broadband device found." When I go look in the device manager I cant see any modems installed. So how do I make use of the 3G sim slot to connect to the internet? I also downloaded some bluetooth / modem drivers for my series but nothing seems to work. Please help. 

Answer:Mobile broadband

Hi,
 
Welcome to Lenovo Community Forums!
 
To activate WWAN in your Lenovo ThinkPad E530c, first you have to ensure that you have a WWAN card and WWAN antennas installed. WWAN upgradable models have the WWAN antennas installed from the factory these will be red and blue wires (the Wi-Fi are typically white, black and grey or just black and grey depending on model). If you have WWAN antennas installed from the factory, probably you need to purchase a compatible WWAN card and install it. If you have a WWAN card installed in your system, install Lenovo Mobile Broadband Activation which will guide you through the activation of mobile broadband.
 
Go to Lenovo Support site, enter MTM number of your device in quick path and get the system specifications. If you find any difficulties, please share the MTM of your device.
 
Hope this helps!
 
Best regards,
Mithun.





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Hi,sorry if i'm posting on wrong thread, im having major problems connecting to xbox live through my mobile dongle, my equipment is as follows, windows 7, 12g 3g mobile dongle, new xbox 360 with ethernet cable, right now i have taken as many steps as i can find to resolve this issue but am having no luck, i am unable to bridge connections for a start, i.e 3 connect to lan, can highlight both but drop dwn bar no longer shows the bridge connection icon, if i highlight on there own it does but msge comes up sayin i need two high speed cons to bridge. i have made my default conn shared and that doesnt work, been thru steps with tech guy from xbox he doesnt know either, can anyone pleeeease help.
 

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Hi,I was wondering whether my R50 laptop can support mobile broadband. I have tried to insert a Three dongle but nothing happens. The laptop has recently had a major problem and the software has been returned to factory settings a number of times. So I don't know whether a driver is required and it has not been put back on or whether the laptop is just too old? Thanks Extin

Answer:R50 - mobile broadband?

hey extin,welcome to the forums.hard for me to say if a driver is needed or not. The unit of yours, is it running on XP on Win7 ?If it is on XP, a high chance you may need a driver. I would then suggest that you get in contact with the mobile broadband vendor and check with them.





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Question: Mobile Broadband

Ok, i decided to get mobile broadband on O2. Its a pay and go deal which offers up to 3GB. Just wondered how long i can get on MSN before my usage runs out say, 500MB. Thanks, but it does get expensive, and i need to know my spending. Thanks everyone.

Answer:Mobile Broadband

This click here might help you keep track.

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Question: Mobile Broadband

I have 3 mobile Broadband. I have a monthly contract. Can I use it abroad, if so what do I do now?

Answer:Mobile Broadband

You would not be able to use your 3 mobile Broadband abroad as difference country uses difference system via their mobile network, you will also need an account with the local broadband supplier Mobile roaming calls worldwide is difference than mobile broadband Most International telephone companies have an agreement between themselves that will allow you to use your local mobile phone on there local network and charge you roaming fees from 80% - 175% above the normal cost some also charge you both ways, for receiving a call or a text message and when you make a call

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Question: mobile broadband

Hi all, i am a first time user to having a laptop, i want to get broadband for it and it to be pay as you go, what do you suggest. also someone told me a can connect it to my desktop broadband, how would i be able to do this if so it wouldn't be mobile would it?.

Answer:mobile broadband

Please don't post multiple threads on the same subject.

http://www.vistax64.com/general-disc...rum-rules.html

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Question: mobile broadband

Hi I am using vodafone mobile broadband while on holiday. I am able to receive emails but am having a problem sending them. There is no error message it just times out. I have rebooted laptop but am getting nowhere - had the same problem a few weeks ago - the email i was sending just sat in my outbox until I got home. Any suggestions appreciated

Answer:mobile broadband

The general rule is that you must send mail using the SMTP server of the ISP with which you are connected to the internet. At the moment, that means using Vodafone's SMTP server. Your email program will almost certainly be configured to use the SMTP server of your home broadband provider, which won't work with the Vodafone connection.

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iam thinking of geting a netbook i would like a usb dongle for the net but which one is the best to go for

thank you

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Question: Mobile broadband

My T430 has a blank sim card. Where do I purchase a sim card that will allow me to use Lenovo Mobile Broadband Service? What kind do I buy and what can I expect to pay?

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Does anyone else use a mobile broadband stick that you just plug in to your USB port and away you go? I'm using one on the 3 network,its the second one I've had.And Does anyone know if companies such as AOL or BT plan to bring out versions as at the moment in the uk its only T-Mobile,3,Virgin,Vodafone and Orange who offer them,and usage is quite expensive typically ?10 1Gb,?15 3Gb and ?25 7Gb.I'm using 7Gb a month and I'm not downloading very much

o2 are are advertising it,but its just a 3G i-phone on pay as you go for ?350 i could buy a laptop for that!! At the moment Vodafone offer the fastest speed 7.2mbps the other all around 3mbps.

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Question: mobile broadband

can my internet search history be tracked if i am using a mobile broadband dongle on a computer that is provided by an it company?

Answer:mobile broadband

Yes.

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Question: mobile broadband

Hi all, i am a first time user to having a laptop, i want to get broadband for it and it to be pay as you go, what do you suggest. also someone told me a can connect it to my desktop broadband, how would i be able to do this if so it wouldn't be mobile would it?. i'm with virgin with my desktop computer.

Answer:mobile broadband

Hi and welcome to the forums.

I assume you live in the UK like me so I think I can help.

I use 3 mobile broadband which in my opinion is the best of the PAYG tariffs. You can buy a dongle which is the expensive bit or if you have an unlocked 3G phone which allows tethering you can use that if you know how to set it up.
You get 150MB of free data when you top up (minimum ?5 in store, ?10 online) plus it also works as a phone if you want it to.
This 150MB of data lasts 90 days or until you use it all up.
This means it works out you spend ?1.66 for 50MB of data every month, which if you have static broadband at your home should be enough. If you ever use more than this just top up more regularly.

For more info (and probably a much clearer explanation visit 3 - Pay As You Go - SIM Only - Free stuff - Free stuff with every top-up)

I don't know too much about Virgin medias mobile broadband but a good place to start would be here Mobile Broadband - Broadband - Virgin Media

Hope this helps, Oli.

EDIT: After reading your post more carefully, it sound like your do not have your Internet connection going into a Wireless router and then to your laptop and desktop.

This suggests to me that your Virgin Contract may be quite old as all new tariffs include a free Wireless router and setup, not to mention less to pay per month (I went down this road with BT, tripled my connection speed, got a load of free stuff and I now pay ?10 less per month.)
Have a look at http://allyours.virginme... Read more

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Question: mobile broadband

I have purchased a ZTE MF112 dongle on the 3 network. This works fine but only in UK. Is it possible to fit another phone companies sim card to work in other countries? Or is it locked to 3 as some mobiles are?

Answer:mobile broadband

It will be locked to 3 in the same way as mobile phones.

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Question: Mobile Broadband

In the ?Hardware Maintenance Manual? I download for ThinkPad® X230 is pointed out to ?Removing the SIM card?. I have also reviewed and I see that it has slot for SIM card.
Model: 23255CGSerial: xxxxxxx
I also put a SIM card in this slot, but I do not know how can I activate it? Should I install a driver to use GPRS? Apart from the Internet, can it be used for both Call and SMS? Is there any utility to do so?
 
Moderator Note; s/n edited for member's own protection













Solved!

Go to Solution.

Answer:Mobile Broadband

If you didn't fit mobile broadband card yourself you havn't that card in your laptop from the factory. It's wwan ready only, i.e.has internal wwan antennas and sim card holder.If you'll decide to buy and insert wwan card you have not to download and launch application from Lenovo site "Mobile Broadband". It's for simless CDMA/EV-DO networks only.

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Hi.I have a lenovo thinkpad x201t 2985-DMG which was delivered with win7-32.I have reinstalled it with win7-64bit. I have not yet got the touch to work. But more troublesome is the GOBI2000 mobile internet. I use Access Connections 5, and I set up a new location profile.When I press connect it takes a while then it says:'SIM card is not present. Insert the SIM and try again.'I have tried with two different SIM-cards which works in other machines. Do I need a driver for the SIMcard-reader or could mine be broken?

Answer:No mobile broadband.

You did try inserting them the right way? It happened to me once - I was inserting it wrong side first

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When I try to connect my laptop to the wireless network connection I created it is forever "waiting for network".

I want have an access point on my xp laptop for my ps3 to connect and after going through the tutorials multiple times, my laptop still won't send out a signal.

also I'm using a mobile broadband internet connection via usb to laptop.

xp sp3, intel(r)pro/wireless3954abg.

what could be the issue? and how to resolve please.

Answer:xp to ps3 ad hoc with mobile broadband

moving thread to the Networking forum for better results.

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OK, I asked a question before and got one response...but not answers.This should be simple.1. I have been using the mobile broadband on my T410 for 3 years. It worked fine.2. I did a major windows update.3. Mobile broadband has gone. There is nothing! COmputer says there is no sim card. (there is a sim card and I reinserted it)4. FN F5 bring up no mobile broadband.5. I am paying my $30/ month and have had nothing for past 4 months!!! its killing me. 6.  It worked once for 3 years. Now it does not work. I tried reinstaling the software and it gets almost rhrough and says "There is no mobile sim card installed in this computer"!! Ugggh!!!!7. Lenovo support is useless. Even tho I only annoyed them one time with a problem in 3 years of service contract, my contract ended a couple months ago....so no help there....I have spoken to a dozen people and none have a clue what to do. Surely someone out there has seen or heard about this? My computer cannot be convinced that mobile broadband should be allowed to work!!   HELP!  

Answer:Mobile Broadband....need help - its gone...!

I'm the person who responded before. Could anyone who has mobile broadband and who has kept all the various Microsoft and Lenovo updates current tell us that their WWAN is still working? It seems odd if Wombat and I both had a hardware failure at the same update time, but I suppose it could happen. PS My card is an Ericsson 3507

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