Computer Support Forum

X1 Carbon randomly dies

Question: X1 Carbon randomly dies

I just received my new X1 Carbon yesterday. When I booted it up the first time the computer died after I set up username and password in Windows. Next time the same screen appeared but the username was ofcourse taken already. I logged into windows and the computer died. After 10-20 HDD checks the computer logs into windows and I can install some software (Visual Studio etc), but then it just dies again. Sometimes it can't even login to windows before it dies. I've tried to format and reinstall windows but it doesn't help, sometimes I can use it for one hour, and sometimes just for 10 seconds. I can't really say that I can see a pattern in this whether I'm using the AC chord or not.. I've also done a memory check and a harddrive check without any errors. I guess I have to return it and wait for a new one.. really disappointing =( Any ideas Lenovo?

Relevance 100%
Preferred Solution: X1 Carbon randomly dies

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: X1 Carbon randomly dies

>> Sometimes it can't even login to windows before it dies. When this happened to me on my PC a couple years ago, the problem was my one of my fans had died (either the power supply's fan or a system fan; can't remember which.) . The system was shutting itself off as a defensive reaction to overheating.

3 more replies
Relevance 86.1%

Got my X1 Carbon yesterday. Does have the loose clickpad. Worse issue - it would power down randomly - as in you are typing and suddenly it goes completely dead, as in "lights out" or someone pull the plug type dead. Also does not sleep properly - often when it goes to sleep it dies and you get an improper windows shutdown warning when you restart it. Happens both with AC power and battery power. Was on hold for 1.5 hours trying to reach a sales rep to make an exchange and got disconnected. Tried to do factory restore just to see what will happen but F11 on startup does not work. The notebook looks great but otherwise I can't say I am very happy with my experience.

Answer:Defective X1 Carbon - dies randomly

Way to go Lenovo... 20th Anniv. flagship model and units are shipping with missing parts, poor build quality/loose screws and who knows what other issues will appear in another week. If mine isn't perfect when I receive it on Monday it will be my last Lenovo. Your long-time Thinkpad users are very disappointed... What a joke! EDIT: Now it looks like we're getting DOA's... Awesome. Who's building these things?!

9 more replies
Relevance 59.04%

linked to antoher thread on this board. Everyone stopped trying to help there and I need help ...

Maybe this is a hardware issue?

Answer:Win XP randomly Dies

You can test the PSU with a multimeter. Do a search on the web and you will find info on how to do this. Also, make sure the memory you put in is good. Download memtest. You'll need to put it on a bootable floppy. Then boot from the floppy and run it. It will run continously. Leave that running overnight. If it is the memory it will tell you. And if it is a problem with Winxp you'll know it because the system won't have locked up. If it does lock up the problem isn't Winxp. But rather a hardware issue.

2 more replies
Relevance 58.63%

I have a user with a dell latitude d620 laptop. Her external usb mouse stops working every few hours-- apparently when she's doing nothing out of the ordinary, the "installing new hardware" dialog comes up randomly, and when she cancels out of it, the mouse will stop working at a slightly later time. Even the red LED light on the bottom of the mouse goes out.

We've tried different models USB mice, attaching it directly to a USB port on the laptop, via the USB port on the laptop dock, and even with a USB->PS/2 adapter via the dock's PS/2 port.... all with the same results. Every time, when the mouse is working fine, it'll pop up the 'installing new hardware' dialog, and afterwards it just suddenly stops working.

Any ideas? I have no idea what's going on.

She's running windows xp sp3 with symantec endpoint, all the usual office software, really nothing out of the ordinary.

More replies
Relevance 58.63%

Before i start, I am Running:

WinXP-Pro, Service Pack 3
2.22 GHz Athlon 64 3500+ Processor
2 Gigs of RAM
ATI Radeon HD 2600 XT Graphics Card

What appears to happen is that once in a blue moon, without any prior warning, the entire computer will lock up solid for about 15 seconds then black screen me and none of my input or output devices will work. That means, Mouse, Keyboard, sound, Monitors, etc. They all die simultaneously. The odd part is, the computer is still working as far as I can tell as the system doesn't even hiccup.

It WAS doing this more than it is now, however it seems to have reduced somewhat. I'm guessing that it has something to do with my power supply as me replacing the 350 watt supply with a 550 watt supply (for a completely different problem) seems to have reduced the occurence of this issue. Instead of happening once or twice a week it now happens once or twice every 2 or 3 weeks. It's still annoying when it happens. Anyone have any clue?

Answer:windows randomly dies

When you boot back into your machine...check the event logs and see whats happening just prior to the failure. If you can, check after a couple of occurrences and see if there are any similarities that might point you in the right direction. Anybody else have an idea?

11 more replies
Relevance 58.63%
Question: Y500 randomly dies

Hello, Borught a y500 on amazon a few months ago, its runs great. However, the laptop suddenly just dies randomly, no blue screen, no shut down menu. It just dies, I reboot and check event viewer and its says it crashed(kennel-power). So then I checked for viruses, ran scans for chkdsk, sfc /scannow, and memory diagnostics, everything was fine. It also didn't overheat since the laptop died without gaming at all. The barrtery was plugged in as well I reset windows 8 just to check if its the OS's fault. It just died again today. If it's a hardware issue, what can I do to find out what component of hte computer is wonky? Would the limited warranty help me?  

Answer:Y500 randomly dies

Hi yomanking,
Thanks for posting and welcome to the Lenovo Community,
Am sorry that you?re facing this issue,
I?d like to help you with this case can you share with me the battery status is it plugged in and charging or not charging?
And I?d like to ask you when the machine shut off completely is it while working on the charger or the battery or both of them?
And can you tell me if you face this issue when you are using like a specific application?
Thanks and Best Regards,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 58.63%

Hello. I am in need of advice once again. I'm staying at my uncles house who uses Keyon internet service so its like broadband with some sort of dish? Anyways...

The speeds were pretty random and slow. Spikes of 3000 pings and averages of 600. Updated the firmware (7 years old) and average is under a hundred now. However the internet still just completely dies for random amounts of time... 2 seconds to a few minutes. Pings timeout to google or yahoo but not my router.

As far as the setup goes, there is a dish or antennae they have aimed a little dish on the roof towards a few miles away. The "modem" is in a plastic box attached to it. The cable runs into literally the cheapest "splitter adapter" ive ever seen, which wont work if you hook up the modem line into "data out" and the router line into "data in", which confuses me in the first place. Shouldn't that be the other way around?

Anyways, I tried wifi and wired connection. I didn't try to bypass the router completely but I don't think it will make a difference. I decided to get a ladder and look at the "modem" and I was a little shocked to say the least. I opened up the big plastic thing that stores it and it literally is just a piece of like motherboard mounted with one little screw, covered in ladybugs and cobwebs. So I sighed and just left it alone.

So now, average ping is very tolerable. 50-100. Speed is at about 2mbps which is fine. I just don... Read more

More replies
Relevance 57.81%

I've had  a X41 Tablet for about 2.5 years now.  Just recently in the past month it will randomly die on me, meaning it will lose all power (No shutdown screen, nothing).  If I try to turn it back on, nothing will happen.  If I plug in the AC adapter, still no power.  The only way I can get it to start back up is if I remove the battery, then place it back in forcefully or wiggle the battery around while it is back in the slot.  If it does restart, the battery is still charged like nothing had happened.  So  it isn't the battery losing it's charge.  I even tried putting another battery in from one of the X41 tablets in our office after the computer had died and it wouldn't start.  My thoughts are it has something to with the connection on the board.  Any other thoughts or ways to fix this? Thanks,JohnMessage Edited by cranjx on 06-11-2008 10:34 AM


Go to Solution.

Answer:Thinkpad Tablet X41 dies randomly

I would suggested having it inspected by lenovo themselves. Do you have a 3-year warranty?

--------Jasper Jugan - http://www.backpackboy.comx61 Tablet | 1.8Ghz LV7700 | 4GB RAM | MultiView/MultiTouch | Windows Vista Ultimate 64-bit

4 more replies
Relevance 57.81%


My internet connection on my Vista machine dies after a few hours. If I restart, the connection will work again, but will die after a few hours again. I've used my computer with several different routers and for example in my friends' home network so I know the problem is in my computer because the internet connection always dies the same way. Usually if I'm listening music from my Spotify, that connection oddly stays on with that, same goes with some java based games like net poker and so on...messenger connection problem diagnostics say that problems are in the ports. Sometimes i've just been too tired to reboot and just kept doing something else with my computer without the internet connection then maybe an hour later the connection comes back to life. This problem is getting kinda old already that it's not funny anymore. Would appreciate if somebody had even a slight suggestion to repair this problem.

Answer:Internet connection dies randomly

10 more replies
Relevance 57.81%

Hi! T420 touchpad dies and trackpoint keeps on working. Sometimes after some time the trackpoint may also die. After boot, touchpad & trackpad recovers and is working maybe for an hour, or a day. Then it reoccurs. This happens randomly on some T420's, while other T420's doesnt encounter it never-ever. Any tips how to troubleshoot this one? Ran Lenovo PC Doctor and everything is fine, also cant find anything suspicious in Windows logs. Thanks in advance! 

Answer:T420 touchpad dies randomly

Hi eskoj
Try to run System Update and update all BIOS and drivers to see if the problems persist.
Happy 2012! 
PeterW520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future 
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)

2 more replies
Relevance 57.81%

I have a Dell Inspiron 15-5547 running Win 8.1. Every now and then the scroll feature (two fingers vertical swipe to scroll the screen), and the two finger tap for right click, will stop working. When this happens, all the other features on the touchpad seem to work. If I restart the laptop it starts working again. I've tried going into services.msc and setting 'Human Interface Devices" to automatic startup, but it doesn't help. There's something else pretty weird also... When I go into the system tray (lower right), right click the touchpad icon, and select Touchpad Properties, it takes me into the Dell Pointing Devices windows. Inside this window, there is a sliding switch to disable the touchpad. When I disable it, the touchpad still works. Weird. Does anybody have any ideas how I can get this sorted out. I'm also using a wireless USB mouse on the same laptop, not sure if that makes a difference. Thanks.

Answer:Touchpad scroll dies randomly

Hi Jools

Personally I would look to see what touchpad driver version you are using and then either update it with an in-place update, or uninstall (my favourite option, then install new driver) the current driver and then re-install, as it may just be a slight corruption.

Latest driver HERE
Also a thought, when the touchpad stops with the scroll feature, had your laptop been left not used for a period of time, like hibernation?

7 more replies
Relevance 57.81%

Not sure if I should post this here or the networking forum but I assume some nice patron will direct me to the correct place if I'm wrong.

For a while now, and for no apparent reason, my internet connection completely dies. But, it's only to my computer. My computer will slow down DRAMATICALLY, stuttering violently as I try to do anything. But if I restart my computer it comes back on as if no problem was ever there.

I am hooked through a router through an ethernet cable and my wife is connected to it wirelessly and she is never affected.

Is this an XP problem, hardware, or maybe even the hardwire ports of my router?

Help! =(

Answer:Internet Connection dies randomly?

Bump! Please help me!

1 more replies
Relevance 57.81%

Hi everyone, I've been having the same problem for months now and have finally decided to try to get some help after attempting multiple fixes. I use both a wired connection and wireless connection on my new laptop depending on where I am in the house (if I'm hooked up to my docking station its wired, otherwise i'll be on the wireless). The wired connection works fine, but the wireless connection will often completely die on me without any apparent cause. I'm pretty sure the problem is with my laptop due to the following reasons:

1) My dad uses the same connection when he works from home, and told me he doesn't have any problems with it.
2) Just for testing services, I tried using a neighbors WiFi connection, and received the same results.

I've tried changing my DNS server between OpenDNS, Google's DNS, etc. and have not had any luck. I made sure my wireless cards weren't sleeping by un-checking 'allow the computer to turn off this device to save power'. I uninstalled Hamachi to make sure it wasn't messing up any of my settings and still had the same problems. I've updated all my drivers and even re-installed them.

Just to describe what exactly happens during these disconnects, any live connections prior to the point where the internet disconnects stay alive (usually, such as Skype calls, AIM connections, certain games, etc.) and will stay open until closed. Web pages behave in a similar fashion, and in fact will ... Read more

Answer:Wireless Connection Randomly Dies

6 more replies
Relevance 57.81%

I've had this laptop over a year now, and just recently I've noticed when I leave it on a while and come back, either the audio of the entire laptop will die, or online videos just won't play. After restarting it goes back to normal until a few hours later when it happens again. I'm not sure what to do here. Can anyone help me out?

Answer:Audio/Video randomly dies?

You are not alone with this problem, since the last windows 8 update there is sound problems with a lot of PCs. You can try this quick solution here :

You just need to enter to the Control Panel -> security and System -> System -> Device Manager

Then look for "sound, video and game controllers" put the cursor over it press right-click and select "scan for hardware changes"

3 secs after that you will have your sound working again, you gonna need to repeat this procedure every time the sound is gone in your PC and till now it always worked to me.

This should solve your problem for now, we need to wait for Microsoft's next windows 8 update, it hopefully will fix the problem in a more permanent way.


1 more replies
Relevance 57.81%

My computer has been randomly dying when i play graphic intense games. (Everquest 2, World of Warcraft, etc) The monitor says no signal and goes to standby and the sound plays the last sound playing for a few loops. I need to hold down the power button to turn it off. Sometimes after this happens the computer refuses to turn on afterwards, i would have to try a couple of times.

I have tried booting with only 1 of the 2 ram sticks (for both) and came with the same results. If the computer was already able to boot, it will. If it wasn't, it wont. I do not have an extra video card to test, and do not want to buy one until i know it REALLY is the problem.

Any input/ suggestions will be greatly appreciated. Thanks!

My computer:
Windows XP
Asus A8V-Deluxe Motherboard BIOS Ver. 08.00.09
AMD Athlon 3400+
Nvidia GeForce 7800 GS 256mb
1536 MB RAM (mixed of 512mb value-select corsair and 1g generic brand)
520W power supply

Answer:Computer dies randomly in games

8 more replies
Relevance 57.81%

Well... I had a Win 7 Ultimate 64bit on this very machine (the one in my preferences) for almost 3 years until the moment when I said to myself: OK, time to refresh. And that only because my port 80 would die sometimes....sometimes thrice an hour for 10-15 min, sometimes twice a day. But it would happen every day. I re-installed with the hope it was just a bad Win installation but it happened again after just an hour in. What I tried? Well, I certainly tried a new router, but it didn't help. I knew it wouldn't since I also run Linux and OS X in home network and none is affected by this. I scanned old and new Win 7 with every possible malware finder, antivirus..etc. Even bought one (I have an "allergy" when it comes to A/Vs and such in general).. I went drastic today, I disconnected all devices (hdds, usbs, dvdroms, pcie) just to prove my point.. left a single 60 GB SSD with brand new win 7 with default drivers .. Took several hours but I still lost port 80 (it seems to be just port 80 since only browsers and windows LIVE are affected on my system)...Skype, FTP, rsync.. they'll all work just fine while nothing else web-wise does.

Help please! Any suggestions will be tested and reported.

Answer:Port 80 dies randomly, everything else works

What do you mean by "port 80 dies"? skype,ftp all works as you say. So not a tcp/ip routing/connection problem.
If you're having problems do:
in command prompt:


8 more replies
Relevance 57.81%

I've just bought the components for a new PC, and a friend has built it for me. Everything works fine for hours at a time, I can be playing games, browsing the internet, whatever. Then all of a sudden the PC cuts out, exactly as it would in a power cut, except for an almighty fan noise that kicks in and stays on until I hold the power button down to force the power off. When I say an almighty fan noise, I mean the loudest noise I've ever heard a PC make. I thought it was a hair-dryer turning itself on in the room the first time it happened.

Temperature doesn't seem to be an issue, everything's always around 40 degrees, and before I took it home the guy who built it stress tested it for hours up to 90 degrees without any problem. It has always cut out during web browsing (never whilst gaming) although that's probably just a coincidence.

Any suggestions? I literally have no clue whatsoever, what with being somewhat PC illiterate.

6GB (3x2GB) Corsair XMS3, DDR3 PC3-12800 (1600) Non-ECC Unbuffered, CAS 9-9-9-24, 1.65V
Intel Core i7 930 D0 SLBKP Bloomfield 45nm, 2.8 GHz, QPI 4.8GT/s, 8MB Cache, 20x Ratio, 130W, Retail
1TB Western Digital WD1002FAEX Caviar Black, SATA 6Gb/s, 7200rpm, 64MB Cache, 8 ms
Asus P6X58D-E, Intel X58, S1366, PCI-E 2.0 (x16), DDR3 2000 (OC), SATA 6Gb/s, SATA RAID, ATX
Item: Sapphire HD 6870 1GB GDDR5 Dual DVI HDMI Dual Mini Display Port Out PCI-E Graphics Card - Qty: 1
600W PSU, the only recycled component from my old PC (my firs... Read more

Answer:PC dies randomly, accompanied by loud fan

13 more replies
Relevance 57.4%

Hi Everyone

In my previous house I would lose connection to the internet about 2-3 times a week. Since moving into my new house it happens more like 5-15 times a day. The internet light on my modem goes out and the broadband light blinks on and off.

95% of the time when I lose the connection it is for less than 2 minutes. But on some occasions it can take a half hour to work again.

Some more info:
- It happens on all 6 computers/devices in my household at the same time. (2 Macs, Win7 PC, iPad, iPod, PS3).
- All devices are connected wirelessly to modem. But, I have also tried Ethernet and still have same problem.
- I have tried 2 modems (including a brand new one that my ISP sent after I complained).
- I have tried using different jack points and cables.
- When the connection fails, I am still able to wirelessly access my modems config page. So wifi connection is not the issue.
- My ISP sent a technician out. He replaced one cable out by the road, but this did not solve the problem.

I have spent a few hours over multiple days on the phone with my ISP. First they said there was no problem with the line. Then they said there is definitively something wrong with the line. Then nothing wrong, then something wrong. Finally after they monitored the line for 3 separate 24 periods,they decided that the problem was solved. And I thought so too... I had good connection for about 36 hours. But then it started failing again, so far today I have lost connection about 10 times... Read more

Answer:Solved: Internet Connection Dies Randomly Often

16 more replies
Relevance 57.4%

Hello, I've been having this problem for a little while now, and I figured this would be the right section to post it in (if not, please feel free to move it). This is the problem I've been having. While playing a 3D game, after a short while, one of 3 things will happen :1. The screen goes completely black and I'm left with no choice but to restart my computer.2. Similar to number one, except now the screen has random blocks of crazy colors all over, and I'm still left with no choice but to restart.3. The computer saves me the trouble of having to hit the power button, and just goes ahead and instantly restarts itself (screen goes black for a sec, and then I'm on the start up screen).And one more problem that I've chosen to separate from those 3; sometimes my computer just completely freezes and I need to restart. This happens seemingly randomly, at any time.I suspect this has something to do with a new video card I installed recently. I've had those 3 problems a bit before, but they are occurring much more frequently with the new card, and the random freezing thing is something new. So perhaps I installed it incorrectly, or its in some way not compatible with my system? I don't know, thats why I come here to ask you guys, any ideas whats going on?Video Card : Nvidia GeForce FX 5200**Might be worth noting that I did not purchase this hardware, it was given to me by a friend, therefor I have no documentation or disc with it**Misc System... Read more

Answer:Computer dies during game, also sometimes freezes randomly

If it is a used card i would install it in another machine....same symptoms and the card is dying....

4 more replies
Relevance 57.4%


I have one laptop with Windows XP on it. The problem is that keyboard and mousepad both all together die randomly but usb mouse still works. This error occurs randomly. Not everytime i use the computer.

Anyone got the same problems?
Thanks in advance!

Answer:Keyboard / mousepad on laptop dies randomly

well based on the info provided my first guess would be that the keyboard is shot.... or ... if its a toshiba TE 2000 it might be the connector that the the keyboard ribbon connects to might be loose and need resoldering...but that would be the only 2 i can think of right at the moment... let us know how you fix it so it can possibly be of help to others

2 more replies
Relevance 57.4%

I have Lenovo T500 Thinkpad for around one year. The laptop started to die randomly without any notification, no blue screen, no shut down, it just dies as if there is no power to the laptop. First I thought it could be a problem with the battery so I replaced my battery with the battery of another Lenovo T500. Even after that the problem persisted. So I removed the battery and just connected the laptop to AC power. The laptop does not die any more and I didnt face any issues. What could cause a problem like this? Whenever I connect the battery, the battery icon on the task bar says its charging and even if I use the battery alone the laptop works fine for sometime until it dies randomly. Any help is greatly appreciated.  Thanks

More replies
Relevance 57.4%

Hello there,
I've been pondering around this problem for quite a while now and I finally decided to inquire the mighty crowds of computer wisdom i.e. you all

I've had this exact same problem in my previous system (with Windows 7 32-bit and quite a bit different internals) but it wasn't nearly as frequent as it is now (with Windows 7 64-bit and brand new CPU/MB/RAM/GPU) - however, this problem never happened on my previous box while it had Windows XP installed for a short while. Namely, the audio in Windows would stop working at random, every app that uses an audio interface would freeze when attempting to access any sink, I can't change the volume or mute anything, and I cannot even reset the Windows Audio service (reset times out) when that happens - the only solution is to reboot after which everything works just fine. The only difference between my old system and this one is that now I rarely get the reset procedure to 'freeze' on 'explorer.exe - Playing log-off sound...' (requiring to force restart to continue the process), but now it more often hangs at 'Shutting down...' screen requiring a physical restart.

My audio stack consists of the integrated sound (disabled, I don't need it, but in my previous setup it was enabled) and two USB-based sound sinks, namely Logitech Z Cin?ma speakers (Default Device) and Logitech G930 headset (Default Communications Device). Both are connected directly to the motherboard USB ports so it's not a problem with wonky USB hubs.

The pr... Read more

Answer:Windows audio randomly dies (probably USB-related)

Hiyya inco and welcome for starters I am definitely no expert mate I run a straight forward Asus Xonar DG card (the Xonar supports 7:1 systems) with my Ivy B with a Logitec Z 506 speaker set up and I have no probs at all, and it is a fairly cheap card at that.
Now I don't know what your audio set up is and it sounds like Ben Hur to me but just as a suggestion why not try a different brand card? I just really like the Asus control module that comes with mine and Asus do a really nice range of sound cards.

I am just getting a gut feeling the Logitec card is not the full dollar.

2 more replies
Relevance 57.4%

My computer is being extremely odd right now. Randomly, usually while gaming but at other times also, it will just die. When this happens, it kinda just freezes while repeating the same sound on a loop. It loses all video and sounds like all the insides shut off. When it does this, hitting reset doesn't really work, and usually I cannot turn it off and back on. If I try, I get no beep in POST which indicates to me it would be CPU or MoBo...maybe a power supply?

If I unplug the power from the back for a minute, I can restart it and it will go through POST with the beep and all, and say CPU is unworkable or has been changed, and then play fine for anywhere between 5 minutes to many hours with no problems, then it will happen again.

I cannot tell what wattage my PS is. I built most of this computer about 5 years ago, and have since modded the power supply case, and lost the sticker. The CPU is the original one I got when I built it, the MoBo is 4 years old, and the video card is new.

CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
Motherboard Name Abit IC7-G (5 PCI, 1 AGP Pro, 4 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)
System Memory 3072 MB (PC3200 DDR SDRAM)
Video Adapter NVIDIA GeForce 7800 GS (256 MB)
Audio Adapter Creative Audigy SE (SB0570) Sound Card

I come here to find the experts to help. I cannot afford to change everything or build a whole new computer, so I'm hoping someone will have had this problem before and save me lots of money by telling me what... Read more

Answer:Comp randomly dies, hard to restart

Hello & welcome to TSF

follow this link & download this program

it should be able to give you your voltages

the post them back here


13 more replies
Relevance 57.4%

Hi there,

I can't seem to figure this problem out. Every so often (from seconds to a couple minutes) my internet connection will fail, but only for less than a second. Typically no one would even notice this, but it becomes a problem when you use software like Messenger or you play games online. The disconnection is long enough to sign you off.

I've been watching a ping I set to for a good 10 minutes, and sure enough, there are occasional spots where for just 1-3 attemps it will time out, then get replies just fine again.

I use a wired ethernet connection, not wireless. The ethernet port is part of my motherboard, its a fairly modern motherboard, not an old one, and I made sure the driver for it was up to date. Any ideas?

If this helps:
Windows IP Configuration

Host Name . . . . . . . . . . . . : Travis-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-E0-4D-84-B5-34
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b87f:192c:248a:162f%11(Preferred)
IPv4 Address. . . . ... Read more

Answer:Internet connection randomly dies shortly

9 more replies
Relevance 57.4%

it seems to happen most often when playing video or playing facebook games of any type. there is no warning the computer is just OFF. it has done this in safe mode as well and i wasn't even watching video or playing any games then. the only time it has done this before it was over heated. now sometimes it is hot and others it is not so it really seems random. no viruses, no malware, regular maintenance is kept up. if i can find a solution other than formatting the machine that would be great, or at least knowing if formatting would do me any good at all. i have downloaded hijack this and the TSGInfo follows:

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 183119 MB, Free - 107917 MB; H: Total - 953859 MB, Free - 765073 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled

Answer:computer shuts off (Dies completely) randomly

10 more replies
Relevance 57.4%

As the title says, my mouse stops working for a couple of seconds and then starts working perfectly again. It mainly happens when I am playing BF3, the game freezes for a second, then I hear the usb-removal sound Windows makes and the game unfreezes but the mouse is dead, then game freezes again for a second and mouse starts working. During the moment mouse is dead all other USB connected things works, only mouse that dies.
It has happened a few times before when im not in any game.

Why is this happening? I have never had any problem with this before.
I have tried putting my mouse a different USB port and it helped for a day or two and then it happened again.

Windows 7 Ultimate 64bit
i5 2500k
GTX 580 Twin Frozr II

Answer:Mouse randomly dies for a couple of seconds

I have had this same problem a few months ago. Although it happened with my mouse and keyboard simultaneously. My main harddrive was going bad. I replaced it and have not had the problem since. It was rather confusing at first as I had never seen these symptoms before from a bad harddrive.

2 more replies
Relevance 56.58%

I've had this laptop for about 2 weeks, and have Windows 10.  A couple of days or so ago, I unplugged it and took it into another room to use.  It was on battery at least 6 hours with no problems.  It's been plugged in since then. I just looked at the battery meter and it shows only 35% power remaining.  Why is it not fully recharged by now?

Answer:Aspire E5-575G-5328 randomly dies on battery

Hi,Try a battery calibration, the method is here:

1 more replies
Relevance 56.58%

I got this laptop 2 months ago and it worked just fine but lately it's been dying randomly (the battery was at 98%) for absolutely no reason, no prompts all i can hear is a sound coming from the hard disk just as if the laptop was force shut down by holding the power button key. The laptop temperatures weren't high at the time (mostly all components @ 45°C). I use this laptop for college and it's been REALLY unreliable & I can't return it at this time since I'm at a dorm and i don't think it would even get a RMA since it happens randomly (you can't expect it at all - i only had word and microsoft edge opened and poof it's dead) - also i can always start it again instantly but SOMETIMES it dies again in the booting process. Also I successfully ran an Aida64 stress test until the battery died normally (it did NOT shut down). Any suggestions on what i should do? Edit: oops i sent this twice by accident


Go to Solution.

Answer:Aspire E5-575G-5328 randomly dies on battery

Sorry you are having problems with your Acer E5 laptop. Based on the info provided we recommend the system be checked by the Acer repair location for your region. Please contact Acer from the country list posted at for assistance with this issue.

2 more replies
Relevance 56.58%

I got this laptop 2 months ago and it worked just fine but lately it's been dying randomly (the battery was at 98%) for absolutely no reason, no prompts all i can hear is a sound coming from the hard disk just as if the laptop was force shut down by holding the power button key. The laptop temperatures weren't high at the time (mostly all components @ 45°C). I use this laptop for college and it's been REALLY unreliable & I can't return it at this time since I'm at a dorm and i don't think it would even get a RMA since it happens randomly (you can't expect it at all - i only had word and microsoft edge opened and poof it's dead) - also i can always start it again instantly but SOMETIMES it dies again in the booting process. Also I successfully ran an Aida64 stress test until the battery died normally (it did NOT shut down). Any suggestions on what i should do? Edit: oops i sent this twice by accident

More replies
Relevance 56.58%

Yet another problem with my peice of crap i call the "computer".

I got a new monitor at xmas, hoping to solve the problems i was haveing with my old one too no avail however.

Sometimes when im playing games etc it just looses the signal from the computer. Im using a 9800 pro 128MB graphics card, and cant understand why this is happening. The computer is still running fine though. It just wont display anything. Why could this be? I only got the card 3 months ago, it shoudlnt be doing this. It also at random intervals decides to artifact and under both circumstances i have to switch off for a while and wait before it will work again.

Things ive checked.

The card i sseated properly.
uninstalled it and reinstalled it
using latest drivers.
Using Direct X 9c
On board VGA automatically disables when AGP card is plugged in.
when uninstalled it seems to run fine from the motherboard connection (Hence im thinking dodgy card)
The car dis connected to the power supply as is nescessary.

Im totally stumped here. I can live with the situation but its not ideal, especially whe im playing gamesa and it just dies on me. Its as though the card is stopping sending the signal to my monitor.

Could this be a dodgy card? If so who do i contact about it? The place i bought the card from, or the manufacturer??

Any help would be great. Thanks.

Answer:Monitor randomly dies/video card probs

16 more replies
Relevance 56.58%

I've been having an issue with my X270 laptop since I bought it. The laptop is running Windows 10. What happens is randomly (this can take weeks, or days) the trackpad and pointing stick completely stops working. The only solution is to uninstall the drivers and reinstall them using an external mouse. I've tried various versions of the drivers, including the latest, and it still continues to happen. Any solutions to fix this?

More replies
Relevance 56.58%

I have had my 3000 N100 Thinkpad for around 2 years now and after a year and a half I realised the Battery was no longer charging, soon after this happened my Laptop would just die randomly, when I say die I mean there is no shutdown screen  it is as iff all power to the p.c. suddenly stopped.At first I though it must be a Virus but after numerous scans and re-installing Windows the problem re-occured, Today I opened the P.C. and checked the fan as I thought maybe it was over heating and eventually giving in, I was relieved to see a load of dust and used the vacumn to clear the fan.I thought that would fix the problem but now if anything it seems worse, I know the battery is dead as the charge level is 0 and the battery indicator on the front of the laptop flashes 5 times organge before disappears completely...In a Final attempt I have disconnected the battery completely and am now running it only on the power adapter, I don't know if this will work but I need to do something...What could cause a problem like this, all of my settings are correct my power settings are set to always on with no hibernation.Any help will be wonderful.Thanks
Moderator Note; PIC warning addedMessage Edited by andyP on 05-07-2008 11:58 AM


Go to Solution.

Answer:Computer dies Randomly (Battery also dead) [PICS]

Maybe the battery just went bad. The only way I can think of to test it would be to try the battery in another Lenovo 3000 or to try a new battery in your Lenovo 3000.

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

5 more replies
Relevance 56.58%

I got this laptop 2 months ago and it worked just fine but lately it's been dying randomly (the battery was at 98%) for absolutely no reason, no prompts all i can hear is a sound coming from the hard disk just as if the laptop was force shut down by holding the power button key. The laptop temperatures weren't high at the time (mostly all components @ 45°C). I use this laptop for college and it's been REALLY unreliable & I can't return it at this time since I'm at a dorm and i don't think it would even get a RMA since it happens randomly (you can't expect it at all - i only had word and microsoft edge opened and poof it's dead) - also i can always start it again instantly but SOMETIMES it dies again in the booting process. Any help on what i should do?

More replies
Relevance 56.17%

the last two days my machine has suffered a crash with similar symptoms. First, the display goes blank. I can see some disk activity. This continues for maybe 20-30 seconds and then the machine shuts down. Yesterday, I had to restart the machine twice b/c the first attempt also resulted in a shutdown during the boot process.I thought that perhaps it was an overheating issue, but I'm not convinced of that as today there was nothing obstructing the exhaust vents (though they were a bit dusty).I'm runing windows 7 pro, 64 bit. Have an NVidia card, but I don't know about the details. Where would I find them? Thanks in advance.


Go to Solution.

Answer:Thinkpad W510 Display randomly dies and then machine shuts down

If it is a W510, graphics are probably 1GB NVIDIA® Quadro® FX880M.  It is hard to diagnose from a thousand miles away, but my first guess is overheating. I suggest installing TPFancontrol (free) and monitor temperatures.

6 more replies
Relevance 54.94%

I bought new pc parts this week and also bought Windows 10 Home while I was at it, due to W7 not accepting USB 3.0. But shortly after, I started having bad audio problems when using my headset, which is connected to my motherboard's rear 3.5mm output.

The symptoms consist of:
- The audio cutting out suddenly after just a few minutes of usage, e.g. 30 seconds of youtube, combined with the microphone not picking up any audio.

- Sound panel not responding occassionally or becoming sluggish. Can pop up later when clicking on things like browser tabs.

- High Definition Audio Device disappearing from choosable outputs in the notification area.

- Realtek High Definition Device disappearing from the Device Manager.

- Random pop-ups saying that I've either unplugged an audio device or I've plugged in an audio device multiple times in a row.

- Sound panel showing activity from both random thing I'm playing, and the Test Sound button, but no sound actually playing in the headset.

- Usually the sound cuts out with a small crackle, but other times it's completely silent when it happens. When loading the desktop I can hear some crackling too.

- ARK: Survival Evolved crashing, giving me a memory write error, followed by a notification of a decive being plugged in instantly after.

I've tried:
- Installing the latest drivers through windows update, realtek's latest drivers, motherboard's latest drivers and various .cab updates being rejected because the drivers "are up to date&... Read more

More replies
Relevance 50.84%

Windows 10.  model 10a7-ct01ww carbon X1.
The dolby digital plus turns itself off.  This started maybe two months ago?  I lost the Dolby back in September with another Windows update and got it back.
I have noticed that if you have it in the foreground it seems to stay on better.  If you do anything with the laptop, it turns off.  Sometimes minimized it will hold being "on".
I do have a OneLink Pro Dock.  The lenove solution center is no longer seeing the audio in the dock, i just noticed!  However "Speakers" shows both ports.  I use the port on the laptop to connect to speakers and hearing aid gear (realteck Hig Definition Audio).  I believe Windows has set the drivers to "Audio Endpoint"...?
I have tried to re-install the Realtek drivers (which brings down the Dolby), which did not help.
I need the Sound Virtualizer, Dialog Enhancer, and Volume leveler funtions as I am hard of hearing. 
Sorry to post a new thread on the Dolby issue but there are so mnay hits....
Thanks for the suggestions, help and maybe a FIX
Moderator edit: Fixed model in thread subject

Answer:Dolby Audio keeps turning off randomly on X1 Carbon 2nd Gen

Hi Db0000001, Can you clarify what computer model this is? You mention three. The title says T560, in the text X1 Carbon, and the model number is a ThinkCentre Tower. You mention the OneLink Pro dock - is it a model 20A7 X1 Carbon? Thanks!

3 more replies
Relevance 50.84%

  I don't know why, my X1 carbon 3rd Gen shuts off automatically and randomly, after I fold it. I changed the battery setting when I first got this laptop, I set "never put computer to sleep. However, it doesn't work. Sometimes, I fold it and put it on my bed, after few minutes, it went off automatically. I touched the bottom of my laptop, the temperture seems to be in a normal level. I am really confused. Have anyone had this kind problem before? It's really annoying. SOS ! ! !

Answer:My X1 carbon 3rd Gen shuts off automatically and randomly, after I fold it.

what do you mean by fold it? Do you mean you closing the screen?

9 more replies
Relevance 50.84%

Not sure what exactly is going on here, bought an X1 Carbon 3448-2D9 second hand yesterday. Battery level is showing full and it appears to be charging properly but removing the charger the laptop switches off instantly.The laptop does turn on without the charger attached and will run for a while until it switches off by itself again, all the while the battery level is showing over 90%. Powercfg report shows that the battery is in reasonable condition.I could return the laptop but I quite like it and would rather fix it if I can, just need a little help diagnosing the issue. Any pointers on further tests or fixes would be greatly appreciated 

More replies
Relevance 50.84%

I think I found a new one... While testing an X1C, I've had users report, and witnessed myself, a strange issue. Documents will randomly zoom in/out, the user can be not touching anything, and whatever the active window is will start zooming (if capable). After thinking about it for a bit, I disabled the Pinch-to-Zoom touchpad feature through the UltraNav settings. This stopped the random zooms. Next began random rotations (another gesture feature of the X1C's touchpad). All this occured while the laptop lid was closed and the user was using external monitors, and mouse and keyboard. The exact setup is:X1 CarbonLenovo USB 3.0 Dock2 Monitors connected to dock via DVI1 Monitor connected to dock via USB using an EVGA UV+ 39 adapter This issue has occurred twice now, with two different X1C's, only for users who are using the 3 monitor setup outlined above. I believe it to be a conflict between the EVGA Display Link driver and the UltraNav driver. How that exactly works out, I don't know. But when those 2 factors are thrown into the setup the touchpads gesture features gain a mind of their own. I just updated the UltraNav driver from to The EVGA device is running the 8.1 Preview driver.  We will see if that nets any results. I know I have the option of eliminating the EVGA device and instead using the mini Displayport to VGA adapater, however I'd like to cut down the amount of external devices the user has to plug in ... Read more

Answer:X1 Carbon - Trackpad randomly zooms/rotates

Driver update did not resolve issue. Currently the only work around I have found is to disable trackpad gestures all together (if you just disable pinch to zoom it starts randomly doing a different gesture). Going to contact Lenovo directly and hopefully find a different solution, or at least make them aware of the issue.

3 more replies
Relevance 50.02%

hi, i bought an x1 carbon touch & the headphone stops working randomly when waking up.  i have to do a full restart for the machine to recognize the headphone again.  the speaker works fine, but once the machine goes to sleep, it's random whether the headphone will be functional again.  has anyone seen this?    OS is win8.    is this a windows issue, driver issue or hw issue? thanks

More replies
Relevance 50.02%

Dear Support Team, I am happy with my Lenovo X1 Carbon, but I have one issue that appears randomly (though rarely): while most of the time, the touch activity is very precise and smooth, the cursor sometimes jumps around wildly to random places that I did not even touch remotely. For an example, I am touching in a line from the center top to the center bottom. Instead, multiple clicks per second happen in random positions all over the screen (performing all kind of actions I never intended). I have this once every few weeks and it also happened when I opened the laptop for the first time. In general, I believe it only happens right after opening the laptop. Typically, closing the laptop and re-opening it again fixes it, but I would like to have a long-term solution. Is this a software or hardware issue? What do you recommend I do (since it's the year of "do")? Greetings from GermanyMoritz

Answer:X1 Carbon Touch: Touchscreen cursor randomly "jumping around"

Likewise. This happens to me often and is making me crazy.  Anyone out there who can help? Also, I type fast and sometimes do not stike a key hard enough for it to register This is my third or fourth Thinkpad and this new feel is annoying.Also, Lenovo has changed its keyboard layout for some gawd-awful reason and the right side of the keyboard is different.  Both these (and the common complaint we both have) are very annoying for an old time user .

5 more replies
Relevance 50.02%

To add insult to injury, my X1 Carbon suddenly crashes randomly. Not only you see the new Windows 8 BSOD, you also see a garbled screen occasionally. But if you think that it's Windows 8's problem, then think again. I also got a garbled screen when I went into the BIOS setup!!!
Apparently Thinkpad's QC has gone down the drain. And I'm already preparing to look elsewhere for my next laptop after using Thinkpads exclusively since the 760ED. That's very sad.
Link to picture
Moderator Note: Edited subject to match content. picture(s) converted to link(s) About Posting Pictures In The Forums

Answer:My X1 Carbon suddenly crashes randomly - artefacts on display

hyeung wrote:
To add insult to injury, my X1 Carbon suddenly crashes randomly. Not only you see the new Windows 8 BSOD, you also see a garbled screen occasionally. But if you think that it's Windows 8's problem, then think again. I also got a garbled screen when I went into the BIOS setup!!!
Apparently Thinkpad's QC has gone down the drain. And I'm already preparing to look elsewhere for my next laptop after using Thinkpads exclusively since the 760ED. That's very sad.
Link to picture

this seems to be a common problem with the X1 Carbon. Both of my X1 Carbon is doing this, one was like this as an open box unit, my other one is having the same problem after 1 months of usage.

9 more replies
Relevance 50.02%

I purchased the X1 Carbon new last year from Lenovo's website, with the largest warranty possible. Lately, the screen started turning off at completely randomly intervals, not dependant to the programs I have runnning (at least it doesn't seem to be). The screen will briefly turn blue, and then go black. I can immediatly resume normal function by touching the mouse or keyboard, but still, I would prefer this expensive laptop would not have the issue. My battery settings have been checked and the screen is set to turn off the display, "never." This an issue I should resolve via the warranty? I have no idea.

More replies
Relevance 50.02%

About 5 times a week, I'm getting a Blue Screen with Bug Check Code: 0x000000fe caused by the USBPORT.SYS driver.

I have tried to fully reinstall Windows 7 from the Levono Carbon X1 reinstall DVD, but the problem has resurfaced.

Can somebody please help me troubleshoot what is causing this erratic crash? There doesn't seem to be a specific app I am running when this occurs.

Answer:BSOD randomly occurring on Lenvo Carbon X1 - BUGCODE_USB_DRIVER

Hello blueplastic.

Update Intel usb3 drivers from .

And, Disable USB Selective Suspensd too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Also have a look at USB Driver - General Fix for Problems.

Let us know the results.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck FE, {6, fffffa800eb7cad0, 48766544, 0}

Probably caused by : WinUSB.sys ( WinUSB!WinUSB_PrepareHardware+157 )

Followup: MachineOwner

1 more replies
Relevance 50.02%

This question has been asked by countless people, and the Internet is filled with a wild array of answers.
If you bought an HP system many years ago, and it came with Windows XP, and you have the re-installation disc, if your system dies or needs to be recommissioned because it's unreliable, can't you use the re-installation disc to install the OS onto the new system? I've heard some limitations are involved but I don't know fact from fiction on these:
1. You can reinstall only IF you upgrade the system with the same motherboard because the key for the install is tied to the serial number of the motherboard.
2. You can reinstall only if you move the hard drive of the old system to the new one (which for me would be impossible because the old drive is IDE and the new one is SATA).
3. You can reinstall only if the new computer is a model from the same vendor (e.g., if you have the reinstall disc for a Dell computer it will only work in another Dell computer).
4. If you call MS customer support and explain that your system's motherboard has died they will "reactivate" the license for you on the new system.
5. You can't do it in any scenario because your EULA will state that you agreed to install the OS on the one computer and agreed it would not be used on another system.
Anybody have any definitive answers on this issue?

Answer:T or F: Your OEM license for Windows XP dies when your system dies.

True...simple answer to your topic title.

18 more replies
Relevance 49.61%

The title pretty much says it all.  It's a brand new laptop, never dropped or anything.  First instance occurred about 3 weeks after receiving it, but less than a week after taking it out of the box.  Took like 20 minutes of hitting the power button but eventually it returned to normal.  Two pictures of two separate instances are attached.   On a separate note, I've noticed some minor issues with the searching feature next to the windows button--sometimes no results will come up when I search for control panel or something similar. Is this just a dud?  It's my laptop but I use it for work when traveling, so I was not expecting such terrible reliability after hearing so highly of the Thinkpad brand.  I have a one-year warranty, but at the moment this seems more like a manufacturing defect.  I'd appreciate any advice on how to follow up with Lenovo on this. Thanks.    

More replies
Relevance 48.79%

This is brand new X1 carbon 2nd generation, running as normal laptop use with lid open. Sometimes unpredictablelly The adaptive keyboard settings (camera gestures) window just pop up automatically, then the screen will go to windows 8 Apps View. I clicked and switched to the desktop and closed the adaptive keyboard setting window, but it will repeat this right away. Sometimes it's even more crazy, it will return to the windows 8 Apps View immediately, no matter what you do. Initially I thought this is software issue, so I wipe out the system and reinstalled windows and apps, but it is doing the same thing. Contacted lenovo and of course they know nothing about it. Please help.


Go to Solution.

Answer:X1 Carbon adaptive keyboard settings window and Apps view pops up randomly

Nobody had similar experience? Very disappointed with high end lenovo product.

8 more replies
Relevance 47.97%

Over the last few months I've had around 7 different occurances of a monitor not displaying anything while powered on and hooked up. This has happened with multiple makes and models of monitors and also laptops, even the connections are different in some cases whether it be VGA, VGA to Mini display, HDMI, or HDMI to Mini display. The only similarity of all the occurances is 2 monitors were used while this happened. Each time I've replaced all the adapters and cords to see if that would fix it. The only thing that seems to fix it, is to switch the monitor out with another one. This happened after the founders update for Windows. All PC's are using Windows 10 64 bit. Any help would be appriciated on this! 

More replies
Relevance 42.64%

Hi, I bought my Carbon Touch looking forward to activating with Verizon and replacing my current 3g ipad.  After hours trying to figure out how to enable broadband, I find out that apparently the "touch" models don't offer it.  Can someone at Lenovo explain how they can have promotional materials like the page at that says "ThinkPad X1 Carbon Touch" and "Embedded 3G Connectivity" while not offering it at all? Then, I thought I'd return the Touch and get the regular Carbon, but I'm seeing now that, despite all of the reviews and promo materials that say otherwise, it doesn't support Verizon either.  How can this be true?  Just about every review that I read about these laptops is flat wrong on these topics.  What's the scoop? I tried calling technical support a couple of times and they were of no help.   

Answer:X1 Carbon Touch WWAN (Carbon does not support Verizon and Carbon Touch has no 3G at all)

Welcome to the Support Forums! I can definitely understand your confusion and I know you must be frustrated. I can clarify that the WWAN is optional in the X1 Carbon, from the same link you provided you can open the ThinkPad X1 Carbon Touch Ultrabook Specs it states there is Optional 3G WWAN.
Here is the the X1 Carbon Personal Systems Reference (You will find the X1 Carbon Touch on the very bottom)
This shows the different models of the X1 Carbon and what specifications are included. Unfortunately, I only see AT&T as the 3G provider on the standard models. From the Parts List it looks like there are other options to choose from that would make it a configured to order machine. You may want to contact Verizon to see if any of the WWAN cards work with their network.
I would recommend contacting the after sales team:
For Post-Sales Inquiries
Please call 1-866-42-THINK (1-866-428-4465) Monday - Friday 9am - 7pm EST
Example: (I dont know what your exact machine type is)

I really do understand your frustration, I hope you found this helpful.

Thank you for being a part of the Lenovo Family,Catie--------------------------------------------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with ... Read more

2 more replies
Relevance 41.82%

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

Answer:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

1 more replies
Relevance 41.82%

Après avoir fait la mise à jour vers w10 mon lecteur d'empreinte ne fonctionne pas. Dans la gestion des périfériques il n'est pas visible. J'ai installé le pilote mais c'est toujous pareil, il n'est pas visible.. quelqu'un pourrait il m'aider ?
Google translate: French >> English
After upgrading to w10 my fingerprint reader does not work. In the management of the pheripherals it is not visible. I installed the driver but it is always the same, it is not visible .. could someone help me?Thank you
Moderator comment: Please feel free to post in your native language, but as the principal language of this community is English, please include a translation alongside for the benefit of other members. Regards.
Commentaire du modérateur: N'hésitez pas à poster dans votre langue maternelle, mais comme la langue principale de cette communauté est l'anglais, veuillez inclure une traduction pour le bénéfice des autres membres. Cordialement.

More replies
Relevance 41%

Is the SSD upgrade procedure the same as the old X1 Carbon ? What is the part number for the current 512GB SSD module ?


Go to Solution.

Answer:New type X1 Carbon SSD upgrade to 512GB - Same procedure as old X1 Carbon ?

Read these documents:

4 more replies
Relevance 41%

Hi, after four weeks my brand new X1 carbon failed out and it doesn't boot anymore.I've tried several times but after pressing the on button it  just pulses the kyeboard back-light but do not start. Only resetting with a pin in the back hole it quite.I called the help desk and they opened a claim.Today, after 10 days waiting, they told me that the mother board will be available not before May 1st!!! sure they offered for my patience one more month of warranty period!!!Is anyone having the same issue? how can I contact some else in the customer support team to help me solving the problem?I bought the new pc to work not to waste time to be in touch with a no hepfull unknown person somewhere in the world!!!

More replies
Relevance 40.59%

I used the 1st gen X1 Carbon for a while and found out that it's very robust and the touch feeling is very good. I guessed that all sides (A+B+C+D) of it are made by carbon fiber. Correct me if I'm wrong. But when I use my X1 Yoga 1st gen, which has only carbon fiber on A side (the cover behind screen) and uses "Super Magnesium" on C+D sides (the cover around keyboard and behind the keyboard), this design bring several problems: 1. " Super Magnesium" is still metal, if you crash it by accident, you may leave a scrath on it permanently, this happens more on edges;2. what's more, the paint at the edge of " Super Magnesium" will be rubbed away with time goes on, and you will see the white metal not the ThinkPad black;3. metal will suffer from deformation by force;4. the D side of my X1 yoga feels loose when you hold it with one hand, which make you feel cheap of this $1500 machine. Thus I hope the next gen of X1 Yoga or X1 Carbon can provide a pure carbon fiber version, for better build quality and user experience. How do you guys think about it?

More replies
Relevance 40.59%

I was considering getting this laptop , probably leaning toward the touch version.  But display quality is really important to me, I do much software evelopment so i stare at thescreen a lot of course  I know this is not IPS panel, but more like the TN panel used in MacBook.   How does it compare to Macbook dispay (non retina). is it, worse,the same, or better? 

Answer:Display quality of X1 carbon / X1 carbon touch

I haven't spent much time on a newer MBP, but it's very equivalent to a MBP a few generations back, but is brighter. It's for sure usable, and while IPS would be prefered, I can easily live with it daily.

3 more replies
Relevance 40.59%

I've been looking for a small, easily pocketable charger. Often the space occupied is mostly by the power cords, so I've been considering wall chargers where the brick directly plugs into the wall, such as the Targus APM69US - but I can't find any that have the new rectangular Lenovo tips. Any suggestions? Thanks!

More replies
Relevance 40.59%

I used the 1st gen X1 Carbon for a while and found out that it's very robust and the touch feeling is very good. I guessed that all sides (A+B+C+D) of it are made by carbon fiber. Correct me if I'm wrong. But when I use my X1 Yoga 1st gen, which has only carbon fiber on A side (the cover behind screen) and uses "Super Magnesium" on C+D sides (the cover around keyboard and behind the keyboard), this design bring several problems: 1. " Super Magnesium" is still metal, if you crash it by accident, you may leave a scrath on it permanently, this happens more on edges;2. what's more, the paint at the edge of " Super Magnesium" will be rubbed away with time goes on, and you will see the white metal not the ThinkPad black;3. metal will suffer from deformation by force;4. the D side of my X1 yoga feels loose when you hold it with one hand, which make you feel cheap of this $1500 machine. Thus I hope the next gen of X1 Yoga or X1 Carbon can provide a pure carbon fiber version, for better build quality and user experience. How do you guys think about it?

Answer:Pure carbon fiber for X1 Yoga and X1 Carbon?

HelloThe small carrections about the case materials, according to the laptop specs.x1c gen1Display cover: Carbon Fiber;Bottom: Magnesium/Aluminumx1 yoga gen1Carbon-Fiber HybridSo, IMO the question isn't material itself related only, but the case parts painting quality.

1 more replies
Relevance 38.95%

Folks - I have two X1 Carbons sitting in front of me, both running Windows 8.1, trying to connect to my Samsung TV.The X1 Carbon (2014) has display corruption on WiDi, while the X1 Carbon (original) works fine. On the 2014 X1 Carbon, you get display corruption, and choppy squeaky audio every few seconds. With the original everything is smooth as silk. Any thoughts? I've already run Lenovo System Update on X1 Carbon (2014) as well as Windows Update, so everything is up to date. Don't know what else to try? Clearly, it's not the TV, nor the router, nor interference - since one machine works and the other doesn't... Thanks!  

More replies
Relevance 38.95%

would anyone happen to have a picture of the x1 carbon lcd lid thickness next to the carbon touch? maybe lead_org i know you have access to many thinkpads and i am a fan of your flicker thank you for have made such a great resource! looking to do a custom mod where i fit the regular carbon lid on my multi-touch lcd to get the battery indicator lights and also have the red "i" in the thinkpad logo glow with a mutlitouch pannel, but concerned about the depth for the lcd and thickness... anyone have any experience or ever try it? any input would be greatly appreciated.

Answer:X1 carbon lcd lid thickness vs carbon touch

does anyone have a side by side comparison of the lids so i can get an idea if the touch screen has more depth or if its just the rubber border that snaps in around the lid that is thicker? does any IT manage out there have access to snap a pic of a non touch and touch x1 one side by side? im looking to at least get a visual but i only have access to my x1ct... any help would be greatly appreciated.

1 more replies
Relevance 38.95%

Does anyone know whether the displays of either the X1 Carbon or X1 Carbon Touch currently available on the Lenovo website are IPS, and if not, what panel type they are? The sales reps have told me conflicting things. On the product configuration screen, the display types are listed as 14.0" Premium HD+ (1600x900) LED Backlit Display, 720p HD Camera, No WWAN and 14.0" MultiTouch Premium HD+ (1600x900) LED Backlit Display, 720p HD Camera. No WWAN respectively. It's my understanding that in the past, the phrase "Premium HD+" has meant IPS. Also, if someone from Lenovo is reading this, could you please ask somebody in engineering who actually knows?

Answer:X1 Carbon / Carbon Touch Panel Currently IPS?

No, it is an outdated low resolution TN panel again with better than Lenovo usual almost zero contrast (below 150:1). Quote from Lenovo shop:Multitouch Premium ? Optimized for Windows 8, 10-finger touch on select ThinkPad models allows for fluid tablet-like interaction. Intuitive navigation enables browsing, scrolling, using apps, even gaming, with a simple swipe of the touchscreen. A capacitive touch panel trigger actions immediately, and the cursors follow your fingers around the screen without any perceptible lag or delays. Review TLE2, TN LED, Contrast: 885:1 

__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

4 more replies
Relevance 38.13%

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  


Go to Solution.

Answer:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

2 more replies
Relevance 36.9%

Only third day of my new Gen4 X1 Carbon.  Sound works fine .. then there is screechy sound from the earbuds that were plugged into audio.  Now no sound, no matter what I do.  I do have on site support but what do all of you think?

More replies
Relevance 36.08%

 HiI own a X1 Carbon Gen 2 thinkpad and wonder if it is possible to replace the current keyboard with a X1 Carbon gen 3 keyboard (with proper mouse buttons), or if it will not fit?I have tried to check the manuals and the connectors seems similar although some things, such as the fingerprint reader, seems different. I have no problem "loosing" the adaptive keyboard and fingerprint reader if I can have all the functionality of the keyboard and trackpoint on the new "keyboard" (i.e. the gen 3 frontpanel).

Answer:X1 Carbon Gen 3 Keyboard on X1 Carbon Gen 2

I am interested in this exact topic as well. Looks like the Gen 3 keyboards lack the adaptive keyboard - that clear stripe on the top that changes. The FRU for these X1 Carbons seem to be the whole keyboard, adaptive part, trackpad and bezel - they go for 150 USD or so. Problem is we don't know if it will work given the model year differences. A nice alternative would be just to replace the trackpoint. They came close with this one, but it is no macbook in terms of tactile feel of the pad. I really am having a hard time with it and it's been about a month.  Lenovo please help!

9 more replies
Relevance 36.08%

Hello,Is there any way to replace the keyboard of X1C 3rd gen with the keyboard of 2nd gen?  

Answer:keyboard of X1 Carbon 2nd gen on X1 Carbon 3rd gen

Quote from this thread:[quote]Gen 2 keyboard has 2 inputs: Dynamic Function Board (DFB)(5pin) + power button (3pin) ---> 8pin on MB side, and regular keyboard. However, Gen 3 keyboard's Fn is integrated to keyboard cable but not 8pin input (only 3 pin power button). Embeded Controller Chip (EB) is still taking this as Gen 2 input. So Fn is not mapped at EC level. Since EC is part of UEFI BIOS, you need remove BIOS chip from MB and reprogram the EC firmware to make it work.[/quote]

1 more replies
Relevance 35.67%
Question: UT dies :(

When changing level, i get the following error.... anyone got any ideas?

Answer:UT dies :(

Try reinstalling the whole game after a quick defrag

5 more replies
Relevance 35.67%

I know the question probably sounds stupid...

I have a crummy 350 watt PSU in my system and I think it'sstarting to die. What typically happens when a PSU dies? Does it just die and you replace it or can it destroy some of your hardware?

Also, I buy from New Egg, if anyone has any suggestions on a good PSU for $50 or under feel free to link, I'm clueless about what a GOOD PSU actually is...

Thanks all!

Answer:What happens when a PSU dies?

The easiest way to tell if your PSU is near death is if you have LED's and they start to dim or if your fans are running at lower RPM's then they did when you first got them etc...

Typically when a PSU does die you just lose the ability to turn on your computer, I would say that there isn't a possibility of damage to other hardware but...

Just yesterday my 1-year old stock PSU wen't on the fritz so I went and got it replaced only to find out that it had taken my motherboard with it. So I'm having to order a new one and after I get it installed I'm hoping I don't find that my CPU, ram, video card, or anything else has died too.

9 more replies
Relevance 35.67%
Question: my pc dies

HP Pavillion 4000 series......2006 model.....recently has been RANDOMLY going black -- requiring can be on for a few days, or 1 hour or whatever, totally random system it a chip? needed cleanup? or........??

Answer:my pc dies

Advise what the part/product number(P/N) is on that HP Pavilion 4000 series computer so we can determine the exact model number computer you have.

Do you have any reinstall or recovery discs for it?


2 more replies
Relevance 35.67%
Question: T43 CPU dies!

Did this occur to anyone? the workhorse of 2006 laptops T43 dies due to CPU complete failure.Here is what happened:I purchased a brand new T43 2686-DGU for ~$1500 in April 2006. I admit i have been using this laptop heavily for a long period. I love it ! I used to watch live TV, burn lots of DVDs, played 3D games.....I have noticed early this year that my laptop had been overheating, so the fan kicks in to reduce the heat. Nevertheless, it is still too hot to put on my Lap! Also, most of the time i set it to sleep mode instead of shutdown at the end of the day.Anyway, sometime in december, i tried to start it but no response. I tried all the trick to do so. NOTHING. NO POST. NO SIGN OF LIVE. NOTHING!!After lengthy investigation, it turned out that the CPU died!!! I suffered a lot after this, in terms of wasted repair time and money. It is a long story with an ebay seller that costed me $340 to replace the mobo....(details later) Anyway, did this occur to anyone, that is, CPU failure???

TP-390E model 2626 (retired but still working !) $2100 in 2000T43 2686-DGU (dead CPU leading to dead motherboard !) $1500 in 2006

Answer:T43 CPU dies!

Welcome to the forum!CPU is probably the least likely component to fail of all. What makes you believe that it was the problem?

5 more replies
Relevance 35.67%
Question: Pc Just Dies...

Okay, so before i replaced the motherboard on my machine it died and would not turn back on. I took it apart, cleaned and rebuilt it. Then it seemed to work, but died again with the same problem. I was running dual monitor which seemed to be the issue. I since replaced the board and have not tried dual monitor again. But now when i go to view video my PC dies. Also when i start my PC for the first time it dies after logging in for about a minute or so.

Turn it on
Log in
Log into World of warcraft

Thats my normal morning, it will work after i start it again normally. Sometimes going 2-3 starts before it clears up. I really would like to be able to view youtube and such again. Please assist! i am out of ideas. Also, i have tried replacing the video card. Thanks!

Answer:Pc Just Dies...

reinstall video card drivers if nivida go to
if ati go to
i had this problem in linux but its sounds like your in windows but reinstalling the drivers might help

1 more replies
Relevance 35.26%

 I have a 3.2 ghz machine that I bought just over a year ago, of course a 1 year warrenty. A few weeks ago a series of problems began poping up.  The first problem was after a few seconds after turning the power on my system would die. In other words it would start to boot correctly but then crap out.  Usually after a dozen or more times of this it would finally boot up ok.  To try and diagnose the problem I opened the case up and systematically began disconnecting hardware components. So first the floppy drive, but still died. Then the DVD drive, but still died. Then the harddrive, and it booted ok!! So i connected everything back up but the harddrive and it booted ok repeatedly. So I thought it was the harddrive. But at the same time I thought maybe it wasn't. You see if I can get the sucker to boot, I can use it for days, with all kind of intense harddrive access and it will never fail. So just to make sure I thought I would do a little more testing. So after my usual dozen times of getting it to boot up with the harddrive connected I starting trying to access other pieces of hardware that I rarely use. So I stuck a floppy into the floppy drive and tried doing some reading and writing, but everything seemed ok. Then I tried reading and writing from the dvd drive. And to my amazement even accessing the dvd drive caused my system to crash. And not only once, but several times, and everytime. So then I thought it has to be the dvd drive. But as I said bef... Read more

Answer:dies on bootup - and more

did you try replacing the connecting cables that connect the devices to the motherboard?

7 more replies
Relevance 35.26%
Question: Connection Dies

I'm running XP and I use a Speedtouch router to connect to the net.

Mostly everything works well but sometimes I get the "this page cannot be displayed" message on Firefox and I can't even log into my Router!
(even when the router lights say everything is working: ethernet, DSL, internet)

When I reboot the problem goes away and it doesn't happen very often but whats' going wrong?

More replies
Relevance 35.26%
Question: comp dies

after playing games for say a half hour to an hour my computer will die then when i the power supply of for about 10 second and turn it back on it will statup and run properly. I use speedfan to see the tempurature of my comp and it never really gets that high (max of about 56c) also after it dies the first time it will only take like 10 min to do it again even if i let it cool down for a few minutes (to about 36c) this is a brand new build so it cant be dust or what not can anyone help me with this

Answer:comp dies

Give us your Specs,
your computer shutdown suddently with or without message error.

17 more replies
Relevance 35.26%

MY PC has being acting up for like two months now
it start happening when i first got home from Chinese New Year
For some reason it just died, tried restarting it but there's nothing on the monitor and it's just blank
and a couple of hours later it comes back alive again when i tried my luck hoping it works.

Second time when it died, i felt static from my legs hair coz the PC is underneath the table,
reboot it right away and it still works

but after that if i let my PC on too long it will die, like for example if i have my Music playing, the music will skip and then it die showing BSOD in a split second which is too fast for me even to see what number it is which i need to search google with

okay when it dies, whenever i try turning it on, nothing will show up on Monitor.
CDROM will works, Fans spinning ecetra ecetra.
sometimes it even show no BSOD and die right away

i'm think it's either the harddrive like my friend had told me or it's the motherboard.

there's a few thunder storm before in KL so i wonder if mine had being triket by the thunder or something.

also happen to search from else where to find the fix, i notice someone had posted something like having a second harddrive and install windows in it so it will chkdsk the first harddrive that have problems in it since there's a partition in my first drive having problems and always have schedule of chkdsk whenever on reboot and i have no idea what to do with it
... Read more

Answer:PS dies and alive again

Try replacing the power supply

4 more replies
Relevance 35.26%

I have no problem using my computer until I enter the internet. Shortly after that the computer dies. This started happening a few months ago where it took 45 minutes or so until it died - now it only takes a minute or two.

Answer:Laptop dies by itself

Hi, welcome to TSF..

the first thing I would suggest to do is scan for malware. Use a decent scanner such as NOD32 and also Malwarebytes.

If that comes back all ok, feel free to post details of any errors in your event log. You could also attach some crash dumps for us to have a look at.

If you need any directions, just let us know.

1 more replies
Relevance 35.26%

Hi - I have recently developped a problem with my mouse and Explorer. It seems that whenever in Explorer and surfing , when a new page is opened the mouse "dies" while the page is openning . Sometimes it comes back and other times I need to unplug from USB port and replug - mouse than functions.
It has not happened with any other programs , but does happen from time to time on start-up.
I have tried reloading mouse driver,tried different mouse(s), have upgraded Explorer to latest version, all to no avail. Operating on XP Home -SP2 . Any help is appreciated

More replies
Relevance 35.26%

Answer:Man dies because of forums!

wow if it weren't for the real names and sites posted, I'd say this was an urban legend. Still may be a hoax, but if it isn't that guy needed some help.

2 more replies
Relevance 35.26%
Question: sound dies

ok so everything was fine before i left for 2 days. now that i am back my sound is all messed up and i have no idea how. when i start my pc the sound works fine for a while, then it will randomly die or partialy die. my sound in itunes, winamp, firefox, games, ventrillo, and more all die, yet the windows sounds work, as do AIM sounds. if i restart they will be on again as i start, then die eventualy, after id say 5 or 10 minutes, depending on what i do. i could use winamp a while then turn on itunes and sound will all die including winamp. i tried troubleshoot and such and found no answers i also tried a system refresh. i really dont get it. i got on ventrillo (microphone problem) which worked then logged on itunes which did not, and in turn neither did winamp, yet i could still hear and talk to people on ventrillo, then when i restarted ventrillo sound didnt work on that either... im totaly lost please help

oh and sound works oni videos and such for gamespot and youtube

More replies
Relevance 35.26%

Hi all,

I had a laptop drive go bad.

The computer wouldn't even boot to it, nor could it even see it. So I removed it and connected it using one of those USB adapter things. Whats weird is it will spin up, I hear clicking noises, but after 10-15 seconds it will just stop. If I unplug and plug in the power connector it will start up and do the same thing.

Two things: Why is it starting up then stopping? Secondly, anyone got any recommendations to try to get this things to stay alive long enough to pull some data off? I've tried the freezer trick but that didn't work.



Answer:HD Spins Up but then dies...

" I hear clicking noises" - Typically due to a failed or failing hard drive.

3 more replies
Relevance 35.26%

(Sorry - this is kind of long...)
Please help. I just built a new PC (intel DG965RY board, Intel Pentium D 935 processor, 2 GB ram, board has on board video so no video card, 600W Zalman PSU, SATA HDD)
I was having a problem with my computer & the boot process, where screen would start showing splash screen for a few seconds, and then just blank out - as in, nothing on the screen but the PC would still be running (fans and such).
It was suggested that there could be an issue with my having used a HDD that already had windows installed on it. So, I went and bought new XP software and new HDD, installed them.
I had also noticed that my temp was showing in high 60's in the set up screen. So when i put in new HDD, i also pulled heatsink and reinstalled it (with what I believe to be) better coverage of Artic silver 5. After i had done this i went and checked temp again in set up screen and saw it was in 30's - so I thought okay, I've got to be better now, with that temp difference and all.
However, after I finally got windows installed,( i say finally because it took a few times to get it to complete - it would die on me at times) and I boot up to the desktop (yea!) and I am good for a few minutes I guess, but then i try to install something off dvd drive and the screen blacks out, but i still hear drives running. So i hit restart and once again it goes to desktop.
I was kind of thinking that if this was an overheating problem that I would not be able to get... Read more

Answer:new build dies on me

16 more replies
Relevance 35.26%
Question: Windows 7 DIES!!

After a series of inexplicable problems, my 7 partition finally bit the dust. (read my other threads and you'll see what I mean). When I boot it, it says something about AUTOCHK and before, it gave a Windows Startup Recovery thing. Now, I see the autochk thing, a BSOD for a fraction of a second, and I hear the processor resetting (it restarts.) I now am migrating data onto a CLEAN win7 partition I just installed, and things are dandy. I would like to repair the corroded 7, though.

1. What happened?
2. How do I fix this?

PS. Wow. In a day, I've had 3 problems so far. Hopefully my clean partition stays clean.

Answer:Windows 7 DIES!!

you hard drive might have a bad sector in it causing the files to corrupt.

4 more replies
Relevance 35.26%
Question: computer just dies

alot of the time i will be on my computer and for no reason it will just shut off and make 3 melodic beeping noises, almost like a song, my computer also then turns back on automatically after about 5 minutes after shutting down like this, it constantly freezes as well, whats wrong?!
any help is appreciated thanks

Answer:computer just dies

7 more replies
Relevance 35.26%
Question: network dies on me

I have charter 3meg cable...
and after installing a new version of windows xp, it won't let me go into g-mail and it won't let me comfirm registration with windows xp home. hEEEEEEElllllllllllllppppppppppppp!!!!!!!!!!!!!!!

Answer:network dies on me

More information is needed.

Can you get to any websites at all? Can you ping and get a response?

1 more replies
Relevance 35.26%
Question: Windows 10 dies

When I turned the computer on this morning, it was flickering between white and black on the display.

I am not sure what is causing this. But I guess it is Windows 10 rather than hardware.

This could not have come at a more opportune time. So I am thinking about installing Windows 7 so I qualify for the free upgrade.

Answer:Windows 10 dies

I was running the Win 10 "try it and see" system, but had minor problems so I went back to Win 7 and like you await the free upgrade. Good luck in the future.

1 more replies
Relevance 35.26%

Howdy, guys. Problem is my 256Kb ADSL connection stops working after a while. it doesnt disconnect or anything but suddenly just stop working. the little computers that denote the working conenction still flash but no pages load, and downloads halt and i have to restart to get it working again. this could happen after 10 minutes or after 5 hours of being conencted.
One thing i do suspect is eMule or my firewall (McAfee Firewall Plus 6). just because emule was running at the times when this happened, but only recently.
Anyone know a way out? thnx

Answer:Connection dies after a while

have you scanned for viruses/spyware. the online scan below would be a good place to start.

4 more replies
Relevance 35.26%
Question: computer dies

ok im doing this again but i need help!! my computer when i start it up it like dies then restarts itself then dies by itself friend told me its because i need to reinstall windows 2000 i dunno how that would help tho....does it?

Answer:computer dies

does this happen in safe mode........hold down the f8 key on boot <safe mode> does just keep rebooting...or dies. win rip.....go in to the control panel/system/advanced/settings <startup /recovery>/system failure/ and uncheck the automatically restart does it do it now..

10 more replies
Relevance 35.26%

Any ideas out there?

XP Pro with SP2 and IE 6 and Zone Alarm firewall (and a dial-up modem.)

After 10 or 15 minutes, any new URL that I want to access just snaps up PAGE NOT FOUND without even involving any modem activity. Turning off the firewall makes no difference.

Even hitting the back arrow to look at previously viewed pages has the same result.

Can this be somehow an ISP thing? Or is it something nasty in my system? Re-booting the computer makes everything fine again - for another 10 minutes!

Scans with updated Symantic Anti Virus and Spybot reveal nothing infected.

Any ideas?


Answer:Ie 6 Dies After About 10 Minutes

can you check the energy settings in your modem? It could say that after 10 minutes of inactivity it will shut down.

4 more replies
Relevance 35.26%

I built up a new m/b and processor and stuck my drive on it.
After checking BIOS settings (everything was OK, I think), it went on to start Windows...
1) It starts with the "uh oh" screen where you have options for various ways to start windows.
2) no matter what option selected.. this happens..
Starts the nice blue screen with windows logo and horizontal box inder it. Ususally a blue thingee runs left to right in that box. The blue thingee never appears .. then in about 3 seconds, the system reboots.
IF "safe mode" is selected, it DOES scroll a list of programs on the screen, but otherwise acts like above... gets logo, then reboots.

OK... here's what I tried...
Put the HD is my wifes computer as a 'slave', and ran newest AVG scan on it... all is OK. Also ran a chkdsk, which was OK. BTW, I also looked around in regedt32 and all looked normal, that is -- no wild areas of ASCII codes or nothing. /run programs were as expected.

Then I set HER BIOS to boot from my drive... GETS the EXACT same results as 'my' computer except that hers freezes rather that reboots.

Any creative ideas on how to proceed ??
I'd love to know which files (programs) are running right at the point where that blue double dot starts going from left to right on the initial Windows screen.

BTW, HER computer has XP Pro and Mine has XP Home, so I doubt if I could pillage hers for programs. Both of our copies are registered and up to date.

Any help or ideas would be wo... Read more

Answer:new m/b.. win xp dies fast..Help ????

Hello Rick

After replacing a motherboard you must at the very least run a Repair of XP because of the changes in hardware.

Get your XP CD handy and here are good tutorials for you

A repair won't lose any data, other than Service Pack (if not on CD), any Windows Updates and unsigned drivers, which will need to be re-installed afterwards.
Stay offline to do a repair and do not go online again without a firewall enabled. After repairing XP, install Service Pack (if necessary), firewall and then you must install all Critical Updates next.

How to Repair XP.
1.Boot the computer from your Windows XP CD.

2.When you see the "Welcome To Setup" screen press [Enter] to start the Windows Setup.

Note: Do not choose "To repair a Windows XP installation using the Recovery Console, press R", you Do Not want to load Recovery Console.

3.Accept the Licence Agreement and Windows will search for existing Windows installations.

4.Select the XP installation you want to repair from the list and press [R] to start the repair. Setup will copy the necessary files to the hard drive and reboot.

5.Do not press any key to boot from CD when the message appears. Setup will then continue as if it were doing a clean install, but your applications and settings will remain intact.
Scroll way down page to
Windows Installation CD - Repair Current Installation Read more

6 more replies
Relevance 35.26%

My computer keeps crashing i dont recive any error message it is liek i have turned it on standby but i have to restart my hole pc again which means i loose al my work :dead: PLEASE help me....i dont know much bout computers at all

Answer:**pc Dies All The Time**

This could be a whole lot of things. We're going to need some more info to be of any help. Start out with your system specs like CPU, RAM, Power Supply type with watts/amps, # of hard drives and optical drives, video card, name brand of your PC and what you are doing on it when it crashes. Has it been acting strange or slower lately? Have you added any new software or hardware or new drivers etc.

4 more replies
Relevance 35.26%

Hello All,

Seeking help on my Dell 8400. PS went bad, DVD went bad, Mobo went bad, Dell replaced everything under warranty, i installed as usual, I forgot to run the update for the Mobo, now missing the hal.dll....
When I start the machine, i have the following error, missing Sata 0,3 and 4? WTH?
Any ideas how to install this?

I have tried to go through the recovery using (xp-cd), I cant get past the system password. I reset the complete systems passwords, now i get the PW Prompt when i fire her up, go through the steps above, again, I cant get past the system password in the recovery console.

I read this thread, and a bit concerned that it will erase the drive_?
[ How to Repair XP.
1.Boot the computer from your Windows XP CD.

2.When you see the "Welcome To Setup" screen press [Enter] to start the Windows Setup.

Note: Do not choose "To repair a Windows XP installation using the Recovery Console, press R", you Do Not want to load Recovery Console.

3.Accept the Licence Agreement and Windows will search for existing Windows installations.

4.Select the XP installation you want to repair from the list and press [R] to start the repair. Setup will copy the necessary files to the hard drive and reboot.

5.Do not press any key to boot from CD when the message appears. Setup will then continue as if it were doing a clean install, but your applications and settings will remain intact.
I'm going to give this a try.

Any help, Many thanks,


Answer:new m/b.. win xp dies fast

hello Paul ,

yes that is the correct repair

here is a more detailed explantion of the process


hope this helps in your needs

if you need help just ask for we will be here


1 more replies
Relevance 35.26%
Question: Computer dies


My computer has recently developed an annoying problem. Frequently when I switch on my computer it will not come on, I have tried different power cables, power points, but these do not work. then out of the blue it will suddently come to life and I can use as normal.

My computer is an intel pentinum, model tsunmi aries with a windows vista operating system.

Any ideas guys?

Answer:Computer dies

try removing ram but 1

do a ram test

do a clean start up start type msconfig enter start up remove all or tick load basic drivers only

clean switch

start type sfc /scannow and leave it to check

check processor is snug cables all ok to it and motherboard

kick it ( only joking!)

2 more replies