Computer Support Forum

Carbon X1 - creating factory defaults recovery media after making changes in the system.

Question: Carbon X1 - creating factory defaults recovery media after making changes in the system.

Hi, I'm new here, so please be gentle. I have a Carbon X1 Lenovo laptop which I have used for a few days, made some changes on it and realized just now that it would be good to have a recovery media just in case. The question is - if I decide to create the recovery media at this moment, will using it allow me to restore the laptop to its factory settings or to the current state? Thanks in advance for any help!

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Preferred Solution: Carbon X1 - creating factory defaults recovery media after making changes in the system.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Carbon X1 - creating factory defaults recovery media after making changes in the system.

Hello and welcome,

Recovery media restores to factory state. Backups restore to the state of the machine at the time of the backup.

Z.

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Hello...

A quick question for those who may know the answer. I've been pretty much designated "The Official Family I.T. Guy" I'm sure there are many of you who fit under this title LOL!

My issue is trying to make factory OEM recovery discs for a brand new Samsung Laptop. I've been making factory OEM recovery discs for many name brands pretty much ASAP on Acers, Gateways and Toshiba's. This is all done after the initial OEM setup procedures.

For the life of me...this Samsung does have a recovery option but IT DOES NOT HAVE AN OPTION TO MAKE FACTORY OEM RESTORE DISCS! The reason I prefer this is because when its time replace the hard drive due to failure or upgrading to a bigger one...the OEM restore discs allows me to re-install with extreme ease.

I've contaced Samsung and they told me that the only option was to go to control panel/create a system image.

1. Is the "create a system image" to DVD(s) exactly the same result as using factory OEM restore discs when installing to a brand new hard drive?

2. In a nutshell...somewhere in the future I decide to add a bigger hard drive (brand new). I insert the system image disc 1, reboot the laptop and set it to boot from CD. Will this work just like using factory OEM restore discs?

I've read countless threads and none are giving me the exact answer. I don't understand why Samsung so far is the only company that does not allow you to create factory OEM restore discs like Acer and all the others.

Looking for... Read more

Answer:Creating a system image on DVDs vs. making factory OEM restore discs

Win7 has built-in backup imaging which works pretty well, but is not as option-complete as other free Imaging programs like Macrium Reflect or Paragon backup 10 which are popular here.

It uses the Install DVD Repair console or System Repair CD to Recover Using An Image, will autodetect the image if placed in the root of external or another HD and kept named exactly the same.

Backup Complete Computer - Create an Image Backup
System Image Recovery
http://www.sevenforums.com/software/...e-macrium.html

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I am trying to take back up of the files from my Laptop.
I used it for 2-3 days. 
Stages followed. 
I connected my laptop with a hard disk.
1. Welcome
2. Factory recovery media. After starting the application, following error poped up:an error occurred while creating the factory recovery media dell
3. Data back up to hard disk. No issues for this point
4. Finish

Answer:New laptop 5558 Windows 8.1 Dell recovery and Back up, Error: an error occurred while creating the factory recovery media dell

Hi,
Thank you for writing to us!
Kindly click on the following link:
https://www.dell.com/support/home/us/en/04/media
This link will give all the information as to how you can use Dell backup and recovery and if there are any other issues with the same.
Thanks
Robin

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Is there any use in Creating system recovery media after the system is attacked by the Virus ? Will the disk created after the attack works fine , to restore the system to factory settings ?

Answer:Creating system recovery media

The system recovery disk is created from the recovery partition (from which you can also reinstall the system). A virus attack on your system is most likely not going to affect the recovery partition. So the answer is that your recovery disk will (most likely) be OK.

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I wish to create System Recovery Media for my new Dell laptop. Dell recommend using one 8GB DVD-R. Can I use two 4.7GB DVD-r's for the purpose. Thanks.

Answer:Creating System Recovery Media

Quote from: dc forbes on October 29, 2010, 05:15:43 AMI wish to create System Recovery Media for my new Dell laptop. Dell recommend using one 8GB DVD-R. Can I use two 4.7GB DVD-r's for the purpose. Thanks.It completely depends on the size of the back-up data. But you should be able to use multiple disks just make sure you label them 1, 2, 3 etc.

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I have Satellite M305D-S4830, and try to restore the factory settings, the computer brings two DVDs, which were read well, but at the end of the second one generates the error with number 10-FC12-0241 and asked to press a button to turn off the computer. So far I have not been able to restore the system and nothing to boot the computer.

Please, help me fix the problem

Thanks

Manuel Fajardo Benitez

Answer:Re: Satellite M305D-Recovery factory defaults for Vista using the recovery

Hello,

Bad memory can cause Recovery problems.

Go to www.memtest.org and download Memtest. Its a bootable Floppy disk or CD that will test the memory for errors.

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I was in the process of creating System Recovery Media. It called for 3 DVD's for the process. Disk 1 & 2 completed fine. When Disc 3 began the "Verify" function, it ejected the DVD and gave a window saying the function failed and that I should insert a new DVD. I did so and clicked OK. But then NOTHING happened. My compter sat for 30 minutes with nothing happening. What do I do now. When I began this process, I had to agree to the fact that I could make this System Recovery Media only ONE TIME. I cannot start again. Please Help, Rob76365

Answer:Problem Creating System Recovery Media

Never Mind on this post. I finally figured it out. Its a shame that the process isn't more user friendly when there is a problem. I mean... I paid some pretty big bucks for this laptop, (notebook), and for a guy who doesn't have a lot of those hard earned bucks, makes me disappointed that I have to "GUESS" at what to do, all the while HOPING I haven't done it wrong thus losing my ONE TIME CHANCE to create the System Recovery Media. Just Sayin' Rob 76365

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I'm trying to create a System Recovery Media as is strongly recommended by the HP Support Assistant notification on my HP desktop.  When I go to run the recovery, it tells me the media is not compatible, and then it opens up my DVD drive. I don't want to back up on DVD. I had a 128 GB USB drive plugged in, and it has 50 GBs of space. It won't seem to let me back up on that USB. I can't select USB, because the drive opens, and it doesn't let me select the USB option at that point because it just spins. 

Answer:Issue with creating System Recovery Media on USB

Hi, I will check the USB drive and reject because it needs a fresh USB drive with NO data on it. It will lock the USB afater the process. Please use a new USB drive. Regards.

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I keep getting errors when try to run the recovery disc's that come with my Toshiba Laptop. It then does not complete the recovery. I get improper MS-Dos Function errors. Listing Boot.wim, Boot.sdi, and BCD as the files.
How do I get this to complete the Toshiba Recovery?

Answer:Recovery to Factory Defaults

> How do I get this to complete the Toshiba Recovery?
What kind of question is this? Maybe you will not be able to do this.
If you can tell me why this happen I will tell you what you must do.

It would be better to ask if there is any chance to complete Toshiba recovery installation.
You must know what the problem is. It can be disc and saved image or hardware related issue.

Let?s start with recovery discs:
Which notebook model do you have?
Are discs OK and not dirty or scratched?
Does this error occur always at the same point?

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Unfortunately I installed Windows 7 on my brand new T500 (20802-8WG) without reading the manuals, si I do not have any recovery dvds made myself.As the switchable graphics do not work in Windows 7, I want to go back to Vista Business.I just called the Dutch support and they adviced me to use the Faactory defaults in the BIOS to restore the original Vista Business installation?Is this really the way it should work? I always thought that the factory defaults would only reset the BIOS setup of a laptop/desktop pc.

Answer:T500 recovery using bios Factory defaults?

they are talking about the recovery partition that originally came with your laptop hdd. It contains your Vista OS and drivers, if you haven't deleted them during the win 7 installation.  You can activate the rescue and recovery (if it is still present) by pressing the blue thinkvantage button on the keyboard, and then select restore to factory condition. This should reinstall the Vista Business that your laptop originally came with, also next time make sure you burn yourself a set of Recovery media (3 DVDs) through the start, program, thinkvantage, create recovery media function. If your recovery partition is destroyed in the win 7 installation process, then you would need to order the discs from Lenovo for a nominal service and handling fee.  

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Hi,

I am posting here on behalf of an old man who bought a Satellite P200D-PSPBQE, S/N 28160997K (Vista Home Premium French) which went through a series of problems. He can't attend his notebook himself and so asked me to repair it.

The notebook worked mostly fine for two or three years until this summer when it overheated (as I could judge by touching the case) and switched off automatically a few times. At one point the notebook would not even pass the BIOS stage.

Here is an approximate summary of what I did from then on:

? I started opening the case but it seemed too difficult so I closed it back and used a vacuum cleaner to clean the dust through the vents, restarted the notebook and it went back and fine for a while. At one point the owner of the notebook mentioned a small bug crawled once out of the notebook but I didn't bother at that time.

? After a while, Vista experienced various freezes (maybe Explorer bugged but I could not judge as I never looked into the event viewer as I had no idea of what help the EV could bring until recently). I thought this might be due to the numerous automatic switchoffs that bugged Vista system files. I ran sfc /scannow which reported some errors but could not fix them. This still not fixed the freeze. I wad ready for the usual save the data/reinstall vista and drivers/restore the data cycle.

? About the recovery discs : I asked the owner for any Toshiba discs but he had none, not even the basic 100MB recovery disc.
... Read more

Answer:Satellite P200D Factory defaults recovery

> Should I open the case and do a more thorough cleaning of any remaining dust/bugs/etc? (I guess the answer is yes) Are there instructions for that?

I would not recommend disassembling the notebook. This should be done by an notebook technician who knows what to do? If you want to remove dust or debris from cooling vents, I would recommend using compressed air spray and additionally you could vacuum the dust.

> Maybe overheat affected the cpu. Should I run a cpu test, and which one?
Maybe? this is possible since the notebook is two years old (or older) and during this time a lot of dust could collect inside the cooling modules.

>Maybe overheat affected the memory modules. Is running Windows Memory Test enough or should I run Memtest 3.x or higher to verify the memory modules?
Higher temperature can affect all notebook parts? also the memory? this was the case in my old notebook. BSOD appeared always because the memory could not be cooled down. But I doubt that memtest would help you if the higher temperature would affect the modules?

> Is there actually a recovery partition on the system hard drive of this series (P200D-PSPBQE)? If yes and considering the Partition Magic probably changed the partition table only, is there a way to restore initial partition table values and thus restore access to the recovery partition? That would save me the trouble of ordering backup discs.
You cannot restore the HDD recovery partition. If you are not able to ... Read more

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Hi, I just received a brand new U410 with Windows 8, and having used a Lenovo Laptop before I thought I'd create a set of Factory Defaults Recovery disks for it, however, when I eventually figured out how to get into OneKey Recovery I found that this feature no longer exists! Is there really no way to create a Factory Defaults Recovery disk set on a U410 running Windows 8? If so, what other options do I have?





Scott

Answer:How to create Factory Defaults Recovery disks on U410?

I dont think you can make recovery dvd`s on Win8 , the manual says recovery to external storage device, page 34(38) http://download.lenovo.com/consumer/mobiles_pub/ideapad_u310u410_ug_v3.0_aug_2012_english.pdf John.





Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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EDIT: This is added by moderator. The problem system has been "restored" to factory defaults, so you can skip to post # 11 and be missing only some history. I have also at this time moved the thread from Networking to Windows 7.

Okay, this is my boyfriend's laptop. He's left it with me to see if I can fix it. I'm at work right now, and it is at home, so I can't try anything until I get home tonight. Here'e the situation, as best I can tell:

He has 2 laptops...one is old, and connects fine, the other is probably 6 months old - a Dell - Windows 7, and this is the one that is having problems. The other laptop has no problem with its connection - it is just the Dell laptop. He brought it over to my house last night, and it is doing the same thing. It finds and connects to my network, but it states that it is a "limited access" connection, which essentially means you have no internet connection (apparently).

So here is what I have found out. For one, his laptop came with few months subscription to McAfee...and apparently that is now expired. He's never renewed it. I did put MalwareBytes on there for him, when he got the thing, but I don't think he runs it unless he thinks there is a problem. I've told him to keep it updated, but I guess he thinks I can fix it if there is a problem. Again... (Once we get this fixed, he WILL keep this stuff current..darn it.) Anyway...he said he kept getting some popups - the ones that... Read more

Answer:Solved: Startup Repair Loop--after Recovery to factory defaults

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I have Lenovo 560 laptop with windows 7 home premium 64 bit with Drives C(420 GB) and D(30 GB) and also Recovery DVD's. I have partitioned the drives for some reason. Now I want to do sytem recovery to factory defults using recovery DVD's. Will the recovery DVD's remove the partitions(I don't want any more partitions) and restore to the original C(420GB) and D(30 Gb) drives.

Answer:Will Recovery Discs restore to factory defaults including the drives

Hi, as far as i know,creating the recovery discs  first, before partitioning the drives  is the way to go. Read this please http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/new-disk-partioning-and-one-key-recover-featu... Use the recovery discs you've got now,may well give you an error, or maybe not.if you're lucky. Yes the Recovery DVD'S  do restore your system as it was, when you first got it. However the point i'm making is that since you changed the partitions, beforehand,it may not work. Try it and see how it goes. and do let us know please,as it will help others.  

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My OneKey recovery software is v3.0, but I have read elsewhere that there is a version 7.0, and the Lenovo support video refers to this version too and shows options that are not present in my K330 OneKey program. I tried to download new version, but there is no OneKey update for K330. Could someone please explain please? Regards,Martin 

Answer:Why OneKey recovery for K330 does not include "Create Factory defaults disks"?

Same question.. Can someone from Lenovo respond????????

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     I was wondering if someone could answer a question for me.  I want to restore my PC to the factory settings, the way it was when I first got it.  Remove everything that isn't needed, and just be the "clean."         My computer is E-machines, and has windows xp, I also have the restore CD that came with it, but don't really know what to do with it.          If you could please explain what exactly to do, I'd be very thankful.  Something to remember is that I have difficulty working a toaster, so please explain using simple terms that I can understand.            Thank you in advance for any assistance.  

Answer:Restore System to factory defaults

With your Win XP CD just do a clean install.[glb]Gizmo73[/glb]

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Hello,My company has HP computer that we get from our Vendor. It has a label 'Window 7' on the box. Currently PC has Windows XP OS. We think that Vendor bought this computer as Win 7 and then downgraded it to XP in order to put their application.Now we don't need XP any more and want to have Windows 7.I assume that this PC might have Windows 7 somewhere hidden on partition and I'd like to restore that image.My question: How could I find this partition and replace current XP with Windows 7? Thanks

Answer:Re-image system to factory defaults ..

Hi: There is no hidden partition. If the PC's you are referring to are HP business desktop PC's, they were downgraded from W7 Pro to XP Pro at the factory and the only recovery partition they would have on them would have been for XP. That is why they have W7 Pro COA stickers on them. The PC's would have come with a set of W7 Pro installation/recovery disks. If you live in the USA/Canada, call HP at this number to order a set of W7 recovery disks for each model series PC you need them for.  One set of disks for each model will work on the same model. Have the serial number handy for each model PC you need the disks for. 1-800-334-5144 If you do not live in the USA/Canada, you will have to call the HP business PC support phone number for the country you live in and order the disks.

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I attempted to Restore my Acer Aspire One 10.1", 1 GB DDR3 Memory, 250 GB HDD Storage, D255-1268, Windows 7 mini laptop with the installed Acer eRecovery Management (V7.7.3) system.
One first dialog box I was given the option to 1. Completely Restore System to Factory Defaults (OPTION WANTED), 2. (OPTION GRAYED OUT) Restore Operating System and Retain User Data, or 3. Exit.
When I choose the 1st option a notice appears advising me that this action will erase all existing data on C: etc, etc.where you can either choose <Previous, Next> or Cancel.
Choosing Next> brings me to the Restore Destination, noting the Hard Drive Name, Partition Label, and Partition Size. Again giving me the option to <Previous, Next> or Cancel.
When I again choose next a dialog box appears over the previous noting:
Notice:
This Action will erase all existing data on Partition label: Acer.
Press "OK" to continue, or press "Cancel" to abort.
with the option to click OK or Cancel
When I click ok it notes Restore Progress...Please wait a moment.
A about 20 seconds later a dialog box appears noting the following:
Notice:
There is insufficient space on the disk for the temporary files required for this operation. Giving me the only option to click on Ok.
Once I do so I basically reboots to the starting window sporting the Acer logo and shortly there after states Windows files are loading. After that it just brings me right back to the beginning of the Acer eRecovery Ma... Read more

Answer:Frozen after attempted Restore System to Factory Defaults

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I have searched and searched for this.  I have seen others with the same problem, but no answer.   There is a link (http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/How-to-create-quot-Factory-Default-Recovery-Di... however that process doesn't work.  When I go into OneKey it offers to make a backup of my system which would take 130 DVDs, instead of a factory recovery DVD.  I am going nuts trying to figure this out, and would appreciate any help ASAP.

Answer:Creating Factory Recovery DVD

Hi Milkman,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the process of creating Recovery Discs is not working as expected in your computer, please let me know the model of this computer. So that I can provide you the exact resolution or this issue.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I'll be opening up my new HP pavilion 17t with win10 this weekend before I start installing anything on that laptop, I would like to create some type of factory restore discs (my 17t includes a dvd writer).  I like doing this just in case I plan on giving this laptop to someone else later, I would like to restore the laptop to it's original configuration.  I recall all windows prior to 8 would automatically have you create restore discs on first use.   Is there a best practice of doing the above for my new laptop?  I'm looking at this link but not sure if this is the best way to create a factory-restoraion backup:  http://support.hp.com/us-en/document/c04641788

Answer:Best way of creating factory recovery discs

Hi, No such way called best practice if you wish to use HP Backup and Recovery Manager. Of course you can use what ever way but you are on your own. Regards.

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I have just bought a T520 Laptop with Win7 pre-installed. I setup all the software and I want to create the factory recovery disks. I open the ThinkVantage Tools, select Factory Recovery and it it brings up a small dialog box to create media. The drop down box is empty, there is no dvd drive listed. (I certainly have one, I've loaded software from it)
 
I go to my computer, system properties, device manager and there is no DVD/CD device listed! I right click on the computer and 'Scan for hardware changes'. Eventually it comes back and says it cannot find the DVD drive!
 
How do I create recovery disks if Lenovo / Win 7 don't recognize the DVD drive?
Is there something else I need to install?
Is the DVD drive broken?
 
Thanks for any help
 
Moderator Note: Edited subject to match content.

Answer:T520: No DVD drive for Creating Factory Recovery Disks?

Is the drive powered on? Stick a blank in it and see if it spins up, then you should be able to use it.

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Ok, so first thing I do when I get a new PC...1.  Charge Battery2.  Start initially, go through any wizards to get into Windows for the first time3.  Reboot once4.  Log in to Windows5.  CREATE RECOVERY DISKS I mean I don't know how long ago but the trend has been vendors put either a recovery partition or provide imaging software to image the HD as is and this be your recovery disks... no problem... So I start the creating recovery disks process, and naturally it fails on the 3rd Disk... but it says to put in another blank disk and goes on... Now after I create a recovery disk I always put them to use and make sure they work... naturally it doesn't... results in a Blue Screen of Death.  No problem because I already knew I could reinstall from the Recovery Partition provided (I didn't do a complete HD recovery wiping out the recovery partition) I managed to recover just fine and tried to make a new set of Recovery Disks.......... now here's the kicker: I get a message saying "You can have only one copy of the Microsoft Windows operating system.  The Product Recovery Media Creator will exit now."  LOL Wouldn't be too much of an issue if they would have provided Windows 7 recovery disks w/ purchase instead of XP Pro only.  That I don't understand at all. So anyone know of how to reset the Recovery Media so I can created a NEW set of recovery disks? 











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Answer:Lenovo's Creating Factory Recovery Disks = FAIL

This is a licensing issue; why is it a fail?Just delete Q:\FactoryRecovery\service_done.ini if you want to create another set...

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I've got the same problem, my R61 came with XP&160GB HDD, now I've bought new 500GB HDD and Windows7. Everything is good, but I don't know how to get all functions of "Restore and Recovery" especially Custom Factory Recovery as it was in the past Now the only way of using Restore and Recovery is to make clear installation + drivers and software from lenovo, then making backup to be secure for future but it's not the same like it was.Anybody knows how to prepare? Ps. Sorry for my bad english.

Answer:Re: R61 - Windows 7: creating partition to get Custom Factory Recovery - How to ?

Hi and welcome to the forum!

You can only use Win 7's custom factory recovery through RnR's hidden partition if have lenovo's factory load, nonetheless you can still install RnR in Windows and make a backup on DVDs, USB drive etc.

Hope this helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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Hi,  I have just bought a Think Centre and I have made a set of recovery cd's but now they are all unreadable and do not work. Now I need to make a second copy of the disk. However when I try to make the cd's on the Lenovo ThinkVantage Tools under Factory Recovery Disk's an error message saying;   '' The files required by the program cannot be found'' Please can someone help with this? Thanks          

Answer:M90z - 0800D3G, Making a second Factory Recovery Disk's

If you just bought the system, and the one that you made before doesn't work. You can call up Lenovo service and request one to be sent to you for free.The only way to make a second set (any other subsequent set), is actually do a complete system recovery to the factory state.

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Dear Forums, Recently, I cancelled a factory reset for my Lenovo x230t Thinkpad and did not wait for the cancellation to finish. Therefore, my Windows 7 startup file has been corrupted, and I cannot get onto my computer as there is a BSOD. As there is no cd recovery disk for this Lenovo model, I was forced to buy one for this model from Lenovo Priorty Warranty Care. The x230t also has no optical drive. Therefore, my question is this: How do you transfer files from a Lenovo Recovery CD to a USB flash drive (how big?), and how do I load it onto my broken computer (I know you have to boot from USB in BIOS)? If anyone has knowledge pertaining to the x230t model specifically, that would be even better.  Thank you,J

Answer:Creating a bootable factory reset from recovery disk for x230t

Hi Lenovouser00,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with performing Windows 7 recovery on your ThinkPad x230t.
 
I am sorry to inform you that there are no specific steps for each and every model on performing recovery process, because the Lenovo recovery process will be the same procedure on all the ThinkPad systems.
 
Please click here to visit the link where we have provided the complete instruction on using the recovery media.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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This what comes up when I try to open a document: 'This program is unable to run because of missing or corrupted files. Contact your computer manufacturer. How do I repair this? I'm tring to find out how to reinstall windows 8.1 Microsoft Office 2003 after trying windows 10.

Answer:Windows 8.1 - Creating recovery media and using recovery media.

You are trying to reinstall Windows 8.1 or Microsoft Office 2003?

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I was trying to create the factory recovery on my usb drive when my computer went to sleep unexpectdly. Worried this would corrupt the install I canceled the install. Now every time I try to do it again I get the message... "Unable to Find Files for Recovery Media" What can I do?

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When I try to use the Factory Recovery Disk creation program in the ThinkVantage Tools on my W701 with Win 7 x64, I get this message "Unable to Find Files for Recovery Media" and the program won't go forward.  Any ideas out there? Thanks, Jim













Solved!

Go to Solution.

Answer:Factory Recovery Disk says "Unable to Find Files for Recovery Media"

did you delete the recovery partition on your hdd?

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Hi All and Pros, appreciate your help. Just bought a new Windows 10 HP AIO. model: 27-a275d.Only started use it for 1 week, and tried creating a recovery media.however the HP  Recovery Manager keeps hang on me. (see attached print screen). apprecaite if someone or HP can really help and advise - how do i still create my recovery media. thanks  

Answer:Trouble Creating "Recovery Media" on HP Recovery Manager - W...

Let me ask to have your issue escalated.  You certainly can't create recovery media if the Recovery Manager or the Windows OS is broken.

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Does anyone have a resolution for this issue of all options disabled:  All the options are disabled.I've have tried to Create Recovery USB flash drive using the HP System BIOS Update Utility.MY HP 350 G1 will not boot. CapLock blinks twice. Need to Recover the Bios with the above procedure.I've attempted to create this uSB flash on 7 different pc's. Does not work.  

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After I made the Recovery Flash drive on an IdeaPad N585, I booted it and followed the prompts to do a Factory Restore.  After a few steps into the process I got the error message that something was missing from one of the partitions.  I'm puzzled by this since with a Factory Restore the process shouldn't care what the partitions have on the system ... it's going to wipe everything and put back to Factory anyway or am I missing something here. Anyone come across this or similar?

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Hello, I don't have the recovery partition on my system anymore, but would like to reset my Ideapad Yoga 13 to factory status. Is this possible somehow? All the guides I've seen assumed that my recovery partition was still intact. Thank you for your time. Regards













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Answer:Create Recovery Media/Do Factory Resect without Recovery Partition

To reset your PCSwipe in from the right edge of the screen, tap Settings, then tap Change PC settings.(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, click Settings, then click Change PC settings.)Tap or click Update and recovery, then tap or click Recovery.Under Remove everything and reinstall Windows, tap or click Get started.Follow the instructions on the screen.NoteYou'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.
 
 
Refreshing your PC without affecting your files

If your PC isn't performing as well as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings.

Note
If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You?ll need to upgrade to Windows 8.1 after the refresh has finished.


Warning
Applications you?ve installed from websites and DVDs will be removed. Applications that came with your PC and apps you've installed from the Windows Store will be reinstalled. Windows puts a list of removed applications on your desktop after refreshing your PC.


To refresh your PC

Swip... Read more

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j have a Thinkpad T410 . about 4 months ago i used paragon partiton manager because i wanted to create a drive with 400 Gigabyte and  i reduced drive c to 50  Gigabyte, and windows seven didnt allow me. after i did that i had trouble starting windows for 2 days and i still dont know how  i got it right.now i want to restore my laptop to its factory settings. i have drive Q and i have the files in it. but i cant make the disks. it says "unable to find files for recovery media".I did make a recovery disk before i used the paragon program but now it doesnt work either. so i want to have another one. what should i do? 

Answer:Creating Recovery Disks & unable to restore my laptop to its factory settings

You are in trouble if you try to make drive C to 50G in the first place. Anyway if you still have Drive Q, there may be hope. You will need to restore your laptop to the factory settings from the thinkvantage blue button. Before you do it, backup ALL the data that you have. Then reboot the laptop and press the Thinkvantage button, go through the restoration to factory settings. After completed, you should use some cloning software like Norton Ghost or Acronis Home or even the default window 7, it has a great backup software build it. Backup and create an image of the system too. In the future, if you need to restore to factory standard, just use the cloned backup. Another obscure way is to google or search in this forum, there is a settings that can changed the backupstate of lenovo form 1 to 0 which allows you to create another set of recovery discs. I have heard of it, some says it work, some don't    

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Hello, I've got an X1 Carbon (20BS) 20 days ago. First thing I did was installing Linux, but after a couple of tries with different distros (Fedora 21 the latest) I accidentally deleted the contents of the EFI partition. I don't have recovery media for Windows 8.1. Is there any chance to get it online? Or should I take it to support? Unfortunately I still need Windows for some legacy program I use. PS=If anyone has any recommendation on a Linux distro for this machine, would be appreciated.PS2=The F11 option at boot time doesn't even show up now. Thanks!  













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Answer:Recovery media for X1 Carbon?

Good day and welcome to the community.
 
Lenovo recovery media has never been available as a download. You can, however, contact Service (info below) and request it. In my experience, they will verify your model and serial numbers, and there may be an associated cost.
 
Hope this helps.
Regards.
 
United States


THINK-branded products
English 1-800-426-7378 
24 hours a day 7 days/week

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I'm having multiple issues with my HP Pavilion g6 laptop-(4yrs old)-----I've done a little research and want to "wipe it clean to the day I bought it"---what's the difference in the three? I've already saved my personal files externally, so I've nothing to lose on it. I realize it's a several step process--recommend any links? thanks much
 

Answer:Factory Restore V Factory Reset V System Recovery

Factory Restore is to the state it was when you first got it.
You will then need to run 4 years worth of Windows Updates bit by bit - don't be tempted to allow Windows to update them all in one go. Choose them in block of say 10, chronologically, restarting the system carefully each time.
 

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Hello all , i am totally new here , i am having trouble finding information on the ability to make copies of the recovery disks [made on purchase] [3 of them + 1 for applications and drivers] .
My question is , is it possible to make copies [and if yes , then how?] of the above mentioned "factory recovery disks" ?
I have been using my acer aspire x64 bit laptop for two years now , and the operating system [windows 7 home basic x64 but crashes every month - but that is a problem/question for another thread/time]
for now i would like to know if i can simply make functional and bootable dvd copies that are identical to my current [in use and functional] 3 + 1 factory recovery disks ? As i am afraid that one day one or all of these disks will have scratches and will ultimately become corrupt , rendering them useless. Subsequently making my machine non-recoverable.
Note: I have already used the disks , successfully , about 25 times to revive from crashes. My hard drive and other components seem fine.
Just need to know if it is possible to make copies of these recovery disks [i would love to make atleast 1o sets of them -for complete peace of mind]
i am sorry for such a long and detailed post for a fairly simple question , to which i still donot know the answer to.
I would be much obliged to get as many answers from all you good and informed members. I appreciate you taking the time to read my concerns. Thanking you all, very respectfully, in advance.

Answer:making copies of acer aspire 5745 Factory Recovery Disks.

Why not?? These are like other DVDs which contain nothing else than data!!! You can use nero for this purpose.
I think you are confused with the notification to "keep disk carefully". This is because the software that lets you make disk is one time use only, i.e., either you successfully make it once or never EVER.

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Hi guys. I just attempted to create a set of recovery media for a new X1 Carbon. Basically I took a 32GB USB flash drive and had the recovery media creation tool write both the boot files and the rest of the data files to it. Since the software wasn't exactly clear about whether the former would get overwritten by the latter and it would be rather lame to have to use a second flash drive when I have one that can hold all the needed files, I decided to give it a try. The result wouldn't boot, however, even though it contains some files that look like they might be boot-related. I then wanted to retry the process with two separate flash drives only to be told that I am allowed to create just one set of recovery disks. (Absolutely brilliant engineering here.) So, am I now left with a non-bootable flash drive and no way to create recovery media? Also, while we're at it... when the software says the recovery media are only usable on the machine they're created on, does this actually mean they refuse to run on any other machine of the same type and I really have to create a separate set of recovery media for each individual laptop? (Because we have a number of them here.) Up to now I assumed this was more like "they will technically work, but you're not allowed to use them on a machine you don't have a matching Windows license for". But since Lenovo apparently decided to be maximally annoying with their current generation of machines... Would appr... Read more

Answer:X1 Carbon USB recovery media unbootable

Hello and welcome,
 
Maybe try using DISKPART or other tool to set the partition on the flash drive active. You can check in disk management to see if it is already active, but I don't think you can set it active there.
 
Don't clear, format, create, or anything else or you'll lose what's already on the drive.  Just set active.
 
This is sometimes an issue when creating recovery media on USB flash.  May not be in your case, but it's worth checking.
 
As to your question about using the recovovery media on a different machine: I don't have a direct answer.  Hopefully someone who's tried it can join in.  I can say that the recovery image is different than with older machines.  It used to be a more-or-less universal installer (included a full set of drivers for a range of machines) but now it's an image captured after the drive build and only includes the "as-is" drivers in that specific machine. 
 
For what that's worth...
 
Z.

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I have made a Recovery disk on a USB Flash Drive using the Lenovo ?create a recovery disk? in the Lenovo Solution Centre software. The USB Drive seems to have been created successfully. It shows in Windows Disk Management as cbd_drive (D 14.48GB NTFS Healthy (Active, Primary Partition). When I interrupt the boot with F12, The USB Drive comes up as an option (USB HDD: Sandisk Ultra), but when this option is selected, the screen flashes briefly, then returns back to the boot options again, so the USB drive will not boot properly ? the boot fails and reverts back to the boot options screen. The root directory of the USB contains the following - BOOT (Folder)FactoryRecovery (Folder)usb.tagwinRE.wim I have read other threads on here, and think I have covered the issues raised there. This is the first time I have used a USB flash drive as a recovery disk, so I may be missing something very basic. Is something wrong with the USB drive, or am I doing something wrong? 













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Answer:X1 Carbon USB Recovery Media unbootable

Hello and welcome,
 
What version of X1, and what operating system?  Since the drive was created as NTFS, I'm guessing this was a Windows 7 configuration.
 
It may be that the partition needs to be set active.  You can use the procedure described below (in part) but don't clean, create, or format.  Just select the drive and partition and issue the active command.  If you clean, ceate, or format you will erase what's already on the drive.
 
Another way to do this is to fully format another flash drive using the below procedure and copy the contents of your existing drive to it.
 
New or used USB memory keys or USB flash drives require an active partition created from within Wind...
 
If this was a Win 8 installation, the drive shouldn't have been NTFS, and something else is going on.
 
Z.

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HiI have the recovery media for my laptop in French (canada) and I restored my laptop to itsfactory settings and now everything is in FrenchI know I can change the windows language but I would like something cleanerIs there a way to restore the laptop in English directly?Where can I find the installation media in English?THanks

Answer:Thinkpad Carbon X1 recovery media

I don't know if you can if it's forced in french, however rest assured you can easily install a language pack -- Win 8: http://windows.microsoft.com/en-us/windows/language-packs#lptabs=win8Win 7: http://windows.microsoft.com/en-us/windows/language-packs#lptabs=win7 Just get English!

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My wife and I each have an X1 Carbon Laptop, one purchased December 2014, one April 2015, both loaded with Windows 7 Pro. I have just made up a USB drive as a rescue disk, and it works fine in one laptop, but not in the other. I suspect that the BIOS in the second machine is not looking for the USB stick at boot-up, but I cant find a setting in the BIOS that looks appropriate to change. Both Laptops have SSDs, and of course no optical drives. Any suggestions as to how I can get the second machine to boot from the USB stick?

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I couldn't repair/replace my laptop's corrupt files doing an sfc or dism scan and had to do a reset as I couldn't do a refresh. I thought my laptop was clean when I created my last system image, last month, but when it came to using the system image I realised there was corrupt files on there too so I had to do another reset. What checks should I do before creating a system image? so I know that as well as there being no viruses there are no corrupt files either. Check for errors in Event Viewer and do an sfc and dism scan?

Answer:Making sure laptop is clean before creating a system image

Don't bother with event viewer - it is rarely interesting. More often than not it logs an information message as an error that really isn't important. Look at it if something isn't working.

Run sfc and dsim and then run a scan with whatever AV you are using.

I use Defender so I use that and also MalwayeBytes.

What backup program are you using?

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I bought an X1 Carbon 20bs, with windows 10, I can not find any option to make rescue recovery discs or media recovery, Also there is no option to go to recovey partion before windows starts, can someone tell me where is recovery media option ?  

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Hi.
I created a Factory Recovery Media on a Flash Drive from Dell  Backup & Recovery Panel.
Do I still need to keep the Factory Recovery Partition (6GB) on my C:\ Drive? 
Or can I delete this partition and still be able to restore my Software back to it's factory image using the bootable Recovery media Flash Drive?

TC.

Answer:Do I need my Recovery Partition having a Factory Recovery Media.

Hi,
Thank You for writing to us!
We would not recommend you to delete the factory image on the system,also please check the factory image that you have backed up.
Thanks
Robin

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Hello all,I have a 2007 IBM Lenovo Think Pad T60I'm trying to create recovery media but every time I try to run the application it gives me a message that it has to shut down : Create Recovery Media has encountered a problem and needs to close.  We are sorry for the inconvenience. AppName: rrmedia.exe     AppVer: 1.0.0.1     ModName: unknownModVer: 0.0.0.0     Offset: 00060436 Also not able to run any of the repair software form Lenovo... suggestions and constructive critisisms are appreciated....



David F Dillon

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I have some questions & a complication with my HP Pavilion computer regarding the imbedded recovery drive program. There is an option to create a recovery USB flashdrive...I want to do this but the program says that the drive will be deleted once the files are copied. I don't fully understand if the warning means that anything on the USB flashdrive will be erased or if it means the recovery partition on my computer will be erased? I'm terrified to launch the application before I'm certain of this..it says to make sure all files are backed up first.

Well...that's the next thing. I have a backup device, but it's been my experience even after doing a "restore". If anything is corrupted or erased in the OS then I never seem to get things work out how they're supposed to & I don't want to wreck my system.

There's also a thing imbedded in the Windows 8.1 which is a ONE SHOT deal...it's for creating a bootable USB (I presume) it states that it's a one use application. It's an HP media creator...it says I need about 16 gb's of space on the storage device. Well, I overshot & purchased a 64gb stick. I can't create the bootable USB; the next is "greyed" out & it wasn't before. Idk if I ruined my chance trying to launch it before & I didn't know you couldn't combine storage space [has to be all on one] & I was trying to use 2 flash drives. But that shouldn't matter, it doesnt' tell you that affects your ability to "relaunch" becaus... Read more

Answer:Creating recovery media

The flash drive is formatted during the create process so that is what they are talking about, not the files on your hard drive.

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HiI am tryin to create a bootable recovery disk using the "Creating Recovery Media" When I run the program I get the Microsoft message . your program have encountered a problem and needs to close ... do you want to report this to Microsoft .... Can anyone help with this please ... I see that another person have had the same problem ..zaphod37 ... Maybe this is a common problem ?? My laptop is 2 years old this xmas Thanks in andvance ... Jan

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 \D:  drive already has Recovery Partition, but it only mentions Windows Push Button Reset and HP Image Recovery. Do  I still need to run the create HP Recovery Media programme? If so, what size USB pen do I need? Thank you.

Answer:Creating Recovery Media

Sue105 Hello;Allow me to welcome you to the HP forums!The Recovery Media comes in useful when your hard drive has become corrupted and you are unable to boot into the HP Recovery Function (using F11) to repair it, or if your hard drive crashes and you need to restore the PC setup to a new drive. As to the space needed, since I have learned the hard way NOT to rely on built-in Recovery systems, my guess would be that you need a USB stick that is large enough to hold the USED space on your drive. But, I don't use HP Recovery Media, so I can't tell you for sure. What I use is a third-party utility known as Macrium Reflect. I personally prefer to use third-party Recovery solutions as they tend to be both more flexible and more reliable than any built-in solutions.Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives: http://www.macrium.com/reflectfree.aspxWhat I recommend is the following:1) Download and install Macrium Reflect (MR)2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick3) Use the option to create a boot USB stick or CDMy experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store t... Read more

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Each time I try to create an HP recovery media on a flash drive the creation program crashs. How can this be fixed?

Answer:Creating HP recovery media

Hi I am unsure about the nature of your question.  The HP recovery program to Create Recovery Media is only supposed to work once. So I would (and I did) do a dry run first, going thru the menus. It may be the actual USB that is the problem.  I had a 'successfull' one that created blank media and would not run again.So the quality also seems important as well as the quantity, which is a 16 gig minimum I believe. There is the possibilty of a corrupt recovery area on the HDD. So does any of the above strike a chord? If in doubt please ask.  You may notice that my recovery partition has been removed, but not by me, so you may also be having a similar problem.




Happy 2 [email protected]

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I have bought new Hp pavilion series laptop from store.I just wanted to know that :- Should i perform task of creating recovery media before activating windows or after activating windows on my new notebook? Which option is better? 

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I've got a z580 which came with pre-installed Windows 8.0
 
Following a Windows corruption I have successfully re-installed Windows 8.0 using OneKey to the original factory status and the z580 is functioning OK, having applied all Windows updates.
 
However I cannot create a recover disk becauase as soon as I click 'System Backup' in OneKey I get the message 'Current system can not support backup'.
 
What do I need to do to get OneKey to create a recover disk?
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity

Answer:z580 - Creating recovery disk using OneKey Recovery System Backup is failing

Page 23 of the hardware maintenance manual discussess the use of Recovery Disc Sets to make a recovery. There are no instruction on how to make these discs. Why not give Lenovo a call and inquire on how to obtain this disc set from them?

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Hi Folks, I own a Lenovo Thinkpad X220 (2011 model).  I followed the instructions here to create my USB Recovery Media: http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74040 After creating the USB, I rebooted my laptop and increased boot order priority for USB connected devices to priority 1.  Restarted the laptop and waited for recovery USB to be accessed.  Instead, hard drive was booted and went straight to login screen. Restarted again, this time hitting F12 so that I could manually boot into the USB.  Got a screen allowing me to choose between USB, hard drive and something else which I did not understand or recognize.  I selected USB, screen blanked out as if about to boot from USB then came back to the same screen where I had selected USB.  I thought maybe I created the USB incorrectly, so I re-created the USB and encountered the same issues.   Does anyone know what I'm doing wrong?  My previous experience with older thinkpad models tells me that if the USB is priority 1 and is plugged in at startup, it should automatically load the factory recovery screen.  In my case USB is not being automatically booted nor does it boot from USB when I manually select USB. Any ideas?  













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Answer:Need assistance with creating USB recovery media

flxrht,check out boot mode within BIOS setup. It should not be in UEFI as this mode is incompatible with Lenovo Factory Recovery Media.Another one reason of your issue is related with active partition on USB stick. Look at this page:http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74246Note you can make partition as active after preparing recovery media. Of course, don't clean and format it.

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I purchased T420 thinkpad and created factory installed recovery media into my flash drive because it failed in DVD. It is Windows 7 and the size of bootable files is more than 14 GB. I want to copy those files from flash drive to DVD so that I can use that DVDs when I need later. Is it possible? I've never done it this and no clue how to do that? Please help! Thanks!

Answer:creating rescue and recovery media

Hello and welcome,
 
Someone may have a way to do this, but I think the challenge will be to split the contents over several DVDs in a way that won't confuse the installer.
 
It might be easier to try the DVD burn of the factory media again.  There's a way to enable a 2nd (or more) burn.  There are a couple of links in this thread:
 
R&R - need to re-create rescue and recovery disk
 
If your DVD drive isn't burning successfully, you might try an external burner - and call support if you are still under warranty.  For that matter, support will sometimes send out a set of factory media free if still under warranty and the burn failed.  I can't speak for them, but maybe it's worth a call.
 
Z.

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Hi, I have recently purchased a Lenovo H30-50 desktop running Windows 10 and have a query about creating recovery files which could be used in the event of a hard disk failure when the hard disk is unusable. The user manual talks about the Lenovo Rescue System saying it is possible to revert to the factory default settings using OneKeyRescue and it goes on to say that this uses rescue system files which are in the service partition. Sorry if I am being thick as I am not very technical but am I correct in thinking the service partition is part of the hard drive? If so this would mean that in the event of a hard drive failure the service partition is unlikely to be available and so the Rescue System would not work wouldn?t it? Investigating further I have found the following link https://support.lenovo.com/gb/en/solutions/HT117672?LinkTrack=Solr which describes how to create a system image/repair boot disk in Windows 7,8 and 10. Again sorry to be thick but am I correct in thinking that if the hard disk became corrupted and unusable that I could fit a new hard disk and then restore the PC (including Windows 10 but not my own files) using the system image/repair boot disk? Hopefully it won?t happen but I want to be as prepared as possible just in case. Many thanks for any advice you can provide!













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Answer:Creating Recovery Media for H30-50 Win 10 Desktop

Hi SteveKG , 
 
 
Welcome to the Community Forums.
 
What you have in mind is exactly correct.
 
One key Recovery is a tool on preserved in a hidden partition on the harddrive to reimage the entire Windows back to how it was when you had it from out of the box , deleting and repartitioning the entire drive.
 
It works best for corrupted windows and software issues in event of a failed boot and invasive virus threats.
If the harddrive broke / repartitioned or reformatted , this hidden partition would be affected and may no longer work.
 
About creating  A System Image Backup Windows 7 , 8 , 10 disc can be used to boot from the backup and also contains recovery tools to help recover and repair your current Windows installation. 
 
Similarly , create a USB Recovery Drive and Use it to Recover Windows  (for USB recovery backup ) is useful if the harddrive broke and needs to re image Windows back to the new harddrive. 
The same procedure if you want to install Windows fresh using Microsoft Media creation tool.
 
What works best for other users is simply cloning the entire image to include their softwares. 
 
Hope this helped verifying your thoughts.
 
 
Regards

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Hello, when I first got my notebook, I made a set of recovery cds, however they have become scratched so I set about creating a new set. However when I click on 'Create Recovery Media', I get the wee box that says 'create recovery media has encountered an error and needs to close' then i get the option to report it to microsoft which produces no solution. Can anyone help please? My notebook is a 3000 n100 series. Mark

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Hi there,

I'm trying to create bootable recovery disks. I use Acronis True image as the imaging utility and now want to create a bootable disk which automatically starts the re-imaging process once I boot off the CD. I know this can be done with Ghost image files but would like to know the CD creation process for Acronis images. I know Nero can create bootable disks but its getting it to work with the Acronis image file of my HDD thats got me stumped. Thanks
 

Answer:creating recovery media disks

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Problem: I want to create bootable recovery media in case the computer fails. I have tried to create a recovery image using the in-built windows recovery tool but the RefreshImage/ Customrefresh.wim file will not copy onto a usb stick.

Background: I have upgraded 4 home computers from Windows 7 to 8 to 8.1. The upgrades were done through the Microsoft website and Store as downloads. I had problems on two computers with Windows 8 and the recovery usbs I made did not work with them (missing files) - I had to reinstall the whole system again through renewed download. I want to avoid this problem again. This is the situation on my own main computer at present. I opened the create recovery tool in windows. It could not detect a recovery partition/ image so I went ahead and created the RefreshImage/ CustomRefresh.wim file using the instructions from the Microsoft tutorial. This is now sitting happily on my C drive, but the create recovery tool does not recognise it ('copy' box is greyed out). I see that I have 3 disk partitions on my hard drive: Volume 1 is called the Restore Partition. It has no letter designation and says it is 100MB in size but 100% free Volume 2 is the normal C drive for booting. Volume 3 is a hidden PQService partition of about 19GB with 60% free - I am not sure if this is new or belongs to the original OEM.

Help: can anyone out there help me to create a bootable USB stick for windows 8.1? I am not sure why the windows tool does not recognise the refreshi... Read more

Answer:creating recovery media - big problem

Try:

Macrium Reflect FREE Edition - Information and download

It works good.

I use the paid version.

EDIT>

I backed up 8.1 pro with media center on a 32GB usb.
The compression level made the image & xml file only 27 GBs.
The xml is what makes the usb bootable.
Once your image is on usb drive just insert it & reboot & it recovers everything.

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If I create recovery media on a blank USB Drive, can I later add and store any other data (other/different files, folders) to the remaining space of the USB Drive?

Answer:Creating recovery media on a USB Drive

Hi, Unfortunately not, the flash drive will be marked as write protected once the recovery has been written to it. Regards, DP-K

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Hello, I just purchased an X1 carbon fiber.  There's a Q: recovery media partition that I'd like to backup onto an external hard drive. When I run the recovery media software, it looks for a drive to install it to. it says it needs to reformat that drive. I plug in my external hard drive that has 2 partitions. 1, the main partition drive, and 2) a newly formatted partition specifically for this recovery media, but it only detects the main partition on my external.  Can someone please explain why it won't detect the other partitions on this external drive? I don't want to erase the 2TB of media I have on the main partition of my external, and the 2 partitoins are formatted using the same file system type. I made it a 40GB partition to compensate for extracted files or any extras.   I just called tech support with my 3-year exteneded warranty, and talked to someone in Georgia who didn't have the slightlest clue about anything computer related. She asked me what icons I saw under system properties and she asked me what my image "looked like" after I explained to her that I was on windows 7 partition and that I could see the "hidden" Q: drive with the recovery media on it.  Thus far I am intensely displeased with the service I paid extra to have for issues like this. I am clearly not going to get an answer out of her about this issue, so if someone here could chime in, that would be great.  Thanks. 



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Answer:Problem creating recovery media

I havent tried using an external hard drive to create the recovery media, but Im pretty sure the way this works is: You need to have an empty drive, or a drive you dont care about.  The recovery media only burns off if it can take control of the primary partition.  This *may* be because it needs to make it bootable and while Im sure there are ways to indicate booting off the 2nd or 3rd or whatever partition on an external hard drive, to keep things simple, lenovo has the program force only the primary partition to be used... and formats it too to make sure that itself and only itself is there to boot at startup.  It may be possible to use windows diskpart to designate your 2nd partition as primary and active, and have the R&R program install, but no guarantees you will be able to boot off the 2nd partition if/when your main OS fails. You may use a usb pen drive.  In fact, Im pretty sure that is what this program is setup to do-- make the recovery media either via DVD or usb drive.  If you do this route, you may need a 16gb usb drive minimum. HTH.  

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Since ny Q drive indicated I had 7 gb of info to be downloaded to copy preloaded software, I bought some 8 GB DVD's thinking it would minimize the number required for the download.  The drive does not seem to read this memorex format. Am I doing something wrong?Is there a max GB these drive reads (4 GB disks)?Can it be backed up to my external hard drive or must it be a CD or DVD? Thanks for help.

Answer:Creating Media Recovery Discs?

the drive might not be able to read dual layer dvd's (8gb ones).. not sure tho

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Think Pad 410s I am having difficulty doing the lenovo backup.  I made a boot disk and one backup disk but can't make the other due to error rc31.  I quit and started again, bypassing the boot disk since I have that one but I get the same error.  First, the message says disk drive is not working, then the disk drive kicks in and I hit "retry" but get the same message.  Is there a fix for this?













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Answer:Creating recovery media rc=31 error

Hi and welcome to the forum!Probably the best option for you is to call lenovo support and explain the situation to them, they will likely send you a recovery set free of charge.Hope it helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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Hello Members I've bought an X200 and am loving it.  I wanted to create recovery disks of my x200. However, im a little confused because, there seem to be 3 options : 1.  Create recovery media2. create product recovery media3.  Rescue and recovery (this i figured out is the restore option ) I tried option 1 and ended up creating a start recovery diskoption 2 created a rescue and recovery startup disk.  Can anyone clarify the difference between option 1 and 2 ? Is this all I need interms of recovery media or am i missing something here ? Thanks for your help! skn

Answer:creating recovery media for x200

create recovery media is the option that you should choose, there should be 3 DVD that you create, the first is the startup discs, the second one is the OS/drivers , and the third one should be relevant drivers and programs. If it doesn't work, you should call Lenovo and tell them that you can't create recovery media, they should be able to send you one for free.  

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Hi, I need to restore x100e to factory image, I have obtained original Lenovo's "Operating System Recovery Disc Win 7 Pro" (DVD P/N 71Y7097 EN) and "Applications and Drivers recovery Disc" (DVD P/N 58Y4673). Also I have 2 USB sticks of 8 & 16GB. I also have another laptop with CD/DVD drive (x100e is without optical drive) on which I would make bootable USB stick(s) for x100e. I managed so far to make ISO images of those 2 DVD's, make bootable USB stick which successfully booted ThinkPad and started Recovery Product process but now it's stuck(?) at point where it says "preparing hard disk". Since there is no LED for HDD activity I don't know what it is doing for past four hours, maybe wiping 320GB HDD with ones and zeroes, sector by sector. If it is so, how long will it take? If someone can correct me, am I doing it right way or show me how to do it properly.Thank in advance!

Answer:Creating x100e recovery media on USB

Hello and welcome,
 
I - and others - have tried to do this.  AFAIK, there isn't any way to transfer the Lenovo media to USB flash and have it work.  It fails in just the way you describe.  It can be done with Microsoft install media if you want a clean install.
 
It would be great if you or someone else gets this working, but I'm not optimistic...
 
Z.

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Hi I have a Thinkpad X220i bought 1 month ago and i wan't to create an USB stick recovery media. I know the software application allows it, but i can't find anywhere (used search engines, forums, but all explain that you are allowed to use CDs, DVDs and USB devices) what storage capacity is required for this, or how many USB sticks are required? Or is a USB HDD required? In short:- minimum storage required for usb stick to be used as recovery media- how many usb sticks are required, if more than 1 Ionel

Answer:Creating recovery media for my X220i

1. If you'e talking about recovery media, launch Lenovo Rescue & Recovery application in advanced mode, make media, USB stick or CD, the size is about 400 mb.2. If you need media for recovery laptop to the factory stage, launch Lenovo Factory Recovery Disks application, make boot media and data media. The total size is about 9,5 gb. The boot media is less then 0,5 gb, the data media should be standard DVD (3 pieces). Or it can be the single USB stick for boot and data.

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Hi every one.after passing had time of waiting for my  W520 finally I received it one weeks a go. It  doesn t have any CD(DVD)-ROM and I have an extra hard drive instead. I really don t know how to make recovery media without CD(DVD)-ROM. Actually I have bought an external USB DVD drive ,however I don t know if  W520 support USB DVD or not . And also would it let me  boot  my system from USB DVD when i face a problem?????????Please help me to solve this problem that make me very very sad.

Answer:Creating w520 recovery media without CD-ROM

Hi and welcome to the forum!
 
Both of my ThinkPads (T60 and T400) support external USB optical drive, I don't see why W520 wouldn't support it. Just make sure you set it as first boot device in the BIOS. You should also be able to create recovery media through it.
 
Hope this helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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Since there is no "Backup and Restore" Forum as yet, I am posting this message here. I am sorry if this is not right.

I got the new Windows 8 Dell Laptop over a week back. The Laptop did not even have a sticker at the bottom for the Product Key and I had to extract it using a third party applet. No Recovery Media came with it and there was only a Recovery Partition. I realized much later that I had to make the Factory Recovery Media myself and I did that on a thumb drive. But by then I had uninstalled some of the bloatware the Laptop was saddled with and installed a few of my favourite programs.

My question is whether the Factory Recovery Media is the same irrespective of when it is made or keeps changing with time as one installs and uninstalls programs? My gut feeling is that it does not change with time.

Answer:Factory Recovery Media

Factory recovery should get you back to the way it shipped from the factory (bloatware included).

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I found the following statement difficult to understand.

"Licensing agreements for some applications require that the installers be removed after you have completed the media creation process. These applications will not appear on your recovery media if you choose to create an additional archive copy, and they may not be available for reinstall using Dell Backup and Recovery."

Answer:Factory Recovery Media

With some applications, only the first set of recovery media will contain applications with those license restrictions.  You can make a second set of Windows recovery media, but that set will be missing these applications.

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I recently ordered a new Carbon X1 20A7 for a VP here and noticed that it, as well as all the other sets we receive for the T430's, W530, etc all contain 4 things - 3 discs and a small pamphlet.  The Pamphlet explains that the discs should be labeled 1 2 3 and all (Ive checked an order of 100 T430s and the first 17 boxes are all wrong) contain 2 x #1 and a #2 - I have looked in the old lab and found older shipments that all contain similar 1 1 2 instead of 1 2 3 .  Any ideas?













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Answer:X1 Carbon USB Recovery Media incorrect disc #'s (many machine types)

Hi,
 
I don't have an answer for you - just some questions.  Do both of the #1 disks have the same part number or other ID?
 
Any chance that what you have is "bootable" or "OS" 1 of 1, and "data" 1 & 2 of 2 - so 1 1 2?
 
Just asking, not saying...
Z.

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Am I right in thinking that after upgrading from Windows 8.1 to Windows 10, I should be able to make a bootable USB including a system image without having to copy install.wim from the downloaded media, placing it on the C: partition and setting the appropriate entry in ReagentC?

As I can only make such a bootable USB after performing the above steps, does this mean that if I subsequently delete the install.wim and ReagentC entry, I will not be able to effect a recovery from the hard drive alone?

Recovery media seems to be fussy about the type of flash drive I use. I can make the full recovery drive including the system image on a Sandisk Cruzer Blade, but if instead I try using a Sandisk Cruzer Edge of the same size, I can only make a boot USB without the image. Otherwise I get the message 'We can't create the recovery drive. A problem occurred while creating the recovery drive'. Why is this?

Answer:Queries about making USB recovery media

There may be a partition in the Cruzer Edge that you cant see.. Using up space needed to create the partition.. Mount both drives and right click on each, check on the capacity for each. If the edge drive has just one byte under the needed capacity it wont create

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I'm trying to create recovery media for new R30-1GZ, and opted for USB Flash memory. Inserted 16GB Sandisk Cruzer module and said OK to reformatting. Message appeared: 'Windows unable to format disk' (or words to that effect). The module is now unusable.

When module is re-inserted, message appears "Need to format the disk in drive I". Also, " I:\ is not accessible ....does not contain a recognised file system ....". Attempts to format it all fail as before. M/c still able to read and write ordinary data on other flash modules.
Sandisk Forum is littered with users with similar problems - some claim hardware deficiency, others Win 7 problem. No definitive responses.

Tried another module, different make (I think) - now I have 2 unusable modules!
Called Toshiba helpline - never heard of problem. "Maybe the 'create' software module is corrupted - try rebuilding the system from scratch" (not plausible, I think). Or take the machine back to PC World ......

Anyone out there who's met (& solved) this problem please?

Answer:Format failure creating recovery media

To be honest I never heard about that. Last month I?ve bought Toshiba NB550D for my daughter and I?ve created recovery USB stick using SanDisk 8GB Cruzer without any problem.

USB stick was recognized by Windows starter, by Toshiba recovery creator tool and everything worked perfectly.
In my opinion your problem is not typical Toshiba problem and I recommend you to check if the same will happen using other USB stick.

Please post some feedback.

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I have a brand new T400 with Windows 7 Pro in factory condition.  I purchased a larger hard drive and extra RAM to install myself.  I successfully added the RAM, but I'm having trouble creating the recovery media to transfer to the new hard drive.  When I go to ThinkVantage Rescue and Recovery, I only have the option to create Rescue Media, not Recovery Discs.  I was able to create 1 CD with the Rescue and Recovery media on it, but not the OS, applications, etc. Am I missing something?  Is there a way for me to create the Recovery discs and thus actually use the hard drive I bought (and have back up in the event of a hard drive failure)? Thanks in advance!













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Answer:Creating recovery media for T400 with Windows 7

Hi Red, My machine is a T400 with retail WIndows 7 + Rescue and Recovery added from the Lenovo site. Here it's "Start" -> ThinkVantage -> Rescue and Recovery -> Launch advanced options, then "back up your hard drive" and the bottom of that page should have a radio button "Create a backup or your hard drive to CDs or DVDs. Is yours different? IIRC, the above will create two CDs, and then  one double layer DVD or a pair of single layer ones. HTH,Z.

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I would like to create a recovery media  my new x230t tablet. The tablet does not come with an optical drive.Is putting the recovery media on an portable external HD a reasonable option? Will it reformat the drive or damage files that already exist on the drive?If I put the recovery media on a USB memory stick, what size memory stick is required?I would also like to create rescue media and have the same questions as above.

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Hi all, Yesterday, i tried to create the rescue dvd media, in order to delete the rescue partition, but when i launch the tool "Create recovery media" the software tell me that i can only create DVD rescue one time. the issue is that i have never created my DVD rescue...   Does anyone now why i got this message ? Thanks a lot.

Answer:[E420S] Creating recovery media issue

whom did you buy this machine from? was it used by anyone else?

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I have a new Toshiba Satellite C675. I'm trying to create my recovery discs.

It says I will need 6 discs for this but Disc 1 will not finish creating, I continue to get an error that says...Failed to read the following file. D:\ZZImages\ZZImages\PREINST4.SWM (Error Code: 020150-20-00000000)....Does anyone have any idea what this means and how I can fix it?

Email:[[email protected]]

Thank you...Angela

Answer:Error creating my recovery media discs

Hello Angela

In the past I?ve created recovery for many different notebook models but I?ve never saw this error message.

Can you please tell us which empty medias do you use?
My experience is that using DVD-R media only works perfectly, especially if you use well known brands like TDK or Verbatim.

Anyway, check please what people wrote on US Toshiba forum. Maybe it will help you - http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Error-creating-recovery-DVD-s-on-Satellite-L505D-ES5025/td-p/108013
Please send some feedback.

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Hey,

I've just created a recovery media, with 2 DVDs and I'm wondering if I can now delete the partion on the HDD called "Data" which contains a folder called "HDDRecovery".

I'm asking here cause I don't wanna do anything stupid. Thanks in advance for replying

Answer:Can I delete the second partition after creating recovery media?

Hi,

there is nothing special, just remove it as you usually do. The most important thing that you have already made recovery disks. :)

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I tried to create the recovery media and i am getting the message "Resources required by this application are already in use. Please retry after the other application completes". Can any one help me to solve this issue? I haven't created the recovery disk so far. Your help is much appreciated.













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Answer:Problem in creating recovery media disks

Having the same problem with my brand new n200 (UK). Can't run 'Recovery Disks' or 'Recovery Media' options in Create Recovery Media dialogue box. Same error message displayed both times.

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I have a new E565 running Windows 7 Pro. I used the disc burning executable that created a set of recovery DVDs for itself, tested them, and they worked to "recover" the new notebook. Although I have these, I did not opt to remove the factory recovery partition. This way I will have 2 options to recover in the event of a mishap. Now I am seeing a low disc space warning on the Recovery partition. Would it have cached the files being burned to the DVDs on that partition? If so, can I erase them to rid the notebook of this warning? How could I identify the correct files to be removed? I see some of the files on that partition are dated the day I made the recovery discs.  I could not find this info searching the forum before posting.

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Hi, The hard drive on my Lenovo B590 laptop crashed and I was unable to load the recovery partition. I replaced the hard drive, but did not create a recovery USB before my computer crashed, so I need to create one for my computer without access to anything on that computer. I tried to get the files from Microsoft, but they recognized my windows registration code as being pre-installed on a Lenovo and told me to come here for the files, however I can't find them anywhere. As I mentioned earlier, all of the guidance for creating a recovery drive tells me to make one on the computer I am trying to recover, however, sind the HD died and was unbootable, I could not do that. Any help would be greatly appreciated. I am hoping I do not have to purchase a new windows registration. Thanks,Matt  

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I have recently purchased a refurbished Toshiba Satelite T110-12T and am in the midst of creating some recovery media on 2 x DVD. It is now approahing 2 hours and the gas gauge is still at approx 50% of first disc!

Can someone please advise me if this is normal or should I abort and re-start? What is your experience of the time taken?

Answer:Satellite T110-12T - Creating recovery media

Hi OfficerDibble,

Usually creating the recovery medium takes less than one hour.

I don?t know what?s going wrong on your notebook but it could be related to low quality mediums that you use. I have good experience with DVD-R mediums (NOT DVD+R) from Verbatim and TDK. This always works very well and I would recommend such high quality mediums.

As far as I know Satellite T110 offers also an option to create recovery files on USB stick. Have you already tried this?

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Greetings -

Recently purchased a Lenovo X220i laptop, which came with Win7
Home Premium 64 installed, but no separate media.

The laptop has Lenovo's Factory Recovery Disks utility, which I ran.
It created one CD-ROM of just under 300MB, containing:
BOOTMGR file (375KB)
WINRE.WIM file (288.5MB)
a 17MB BOOT folder.

Given that the C:\Windows directory alone has 14GB in it, the CD contents
strike me as being enough to perhaps boot the laptop, but not enough to
recreate Windows on another disk if & when the factory hard drive goes south
(or I decide to replace it with an SSD).

Is there perhaps a Windows7 utility backup that I should be using to create
a fully restorable Windows install package (excluding, of course, additional
programs that I've installed from original media) and, if so, what is it?

Insight welcome.

Thanks kindly,

- Richard

Answer:creating recovery disks w/o original media ??

You can Order Lenovo Recovery Disks from here:
Lenovo Support - Home (US)

Lenovo Recovery
Lenovo Support - Home (US)

For Windows imaging & backup:
System Image Recovery
Backup Complete Computer - Create an Image Backup
Restore Backup User and System Files

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New user. Hope this is in correct forum.

Trying to create back up to USBMemory Stick using Recovery Media Creator. Says USB Memory Stick needs to be greater than 6.7Gb.
I am using an 8GB USB Memory Stick but fails every time at the format stagewith various error messages and renders the memory stick unusable until reformatted.
Any ideas or suggestions appreciated.

NB250 Netbook running Windows 7 Starter.

Answer:NB250 - Error when creating recovery media

Hi wrightp2,

Usually an USB stick with 8GB should be enough for creating the recovery files properly. I have also used an 8GB USB stick from CnMemory and this worked.

Have you tested another USB stick?
I?m not sure but maybe the USB stick isn?t working properly anymore and so the recovery media creator can?t finish. It?s worth a try ;)

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After purchasing my new Student Version of Windows 7 Professional I was keen to do a full system format, and start fresh. I no longer had a need for the Dell Recovery Partition which contained Vista (and a decent amount of bloatware), so I removed all partitions from my disk to start with a blank 180GB HDD.

I thought to myself, if I am going to start fresh I might as well do things right and mimic Dell’s setup with a recovery partition of my own. Now to be fair, this isn’t an extremely wild idea as there are plenty of manufacturers and software companies who provide such solutions very simple and easy. Everyone knows that Norton Ghost is fantastic, and Acronis TrueImage is right there with them. Of course you can simply run-up Imagex along with WinPE and sysprep a WIM to re-image your HDD at anytime for a free solution. However, all these solutions require that you have some sort of recovery media for boot time operation, and the Imagex solution isn’t for the faint of heart. Now I do a lot of travel, and I wanted a solution that didn’t require me to look after a bootable DVD or USB stick, and because I am working with a laptop I didn’t have second disk which I could boot from via BIOS settings. My recovery solution had to be a Primary Partition on my only HDD with boot time options (in case my system is completely rooted.)

This turned out to be quite the challenge, as Windows 7 / Vista no longer support the simple easy boot.ini file t... Read more

Answer:Creating a Media-less Recovery / Installation Partition

Step 1.
Insert your Windows 7 Installation DVD and boot from it. When the first screen appears asking you for language and keyboard layout press “Shift + F10”. This will bring up a command prompt.
(See "Step1.jpg" attached.)


Step 2.
In the command prompt type ‘DISKPART’ to enter the DISKPART utility.
Type ‘list disk’ to see available hard drives.
Type ‘select disk [#]’ where the number is the disk that you want to install Windows.
Type ‘list part’ to see a list of partitions currently on the disk.

This is where we will delete all partitions that we no longer need. WARNING – You will lose all data that resides on these partitions. You may not be prompted with any “Confirm” dialogues as it is assumed if you are using DISKPART you are smart enough to know.

Type ‘delete partition [#]’ where the number is the partition you want to delete. Repeat this step until all partitions that you want to remove are gone.
(See Step2.jpg attached.)
Step 3.
We are now going to create all of the partitions that we will need on this disk. My disk consists of two Primary partitions. One is my C:\ drive where I will install Windows, and the other is my D:\ drive which I will name “Recovery”. I have decided to make my Recovery partition 50GB in size. This will accommodate the Windows 7 Install files, as well as a system image with all of my applications... Read more

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I have a Lenovo T530 where the recovery partition is costing me almost 13 GB, out of a total 256 GB. Disk space is getting tight, less than 10 GB, so I'm wondering about this question. With my previous Lenovo laptop, a T61p, I had 2 DVDs which I could use to recover the system to "factory clean" condition.

I'm running Win 7 Pro 64 on this machine.

Any suggestions here?

Thanks.
 

Answer:creating recovery media for Lenovo T530?

There usually is a utility to make recovery disks from the recovery partition. If you can't find it, I would go to the Lenovo site and see if you can download the utility, or contact Lenovo tech support.
 

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Do I need to create both a boot medium and rescue medium?  It sounds like they are one-in-the-same. If I create data medium as part of the recovery media, will I be prevented from doing a R & R backup that includes the Windows 7 operating system because the Microsoft license allows only one copy? How do I prepare (clean, format, partition, etc.)  SanDisk Cruzer flash drives so that they work as recovery, rescue, and R & R backup media?  I have three 8 GB and one 16 GB memory sticks.  My Q drive is 15.6 GB with 9.77 GB used.













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Answer:New T520 questions on creating recovery media

hey BarryR, How to create recovery media using ThinkVantage Rescue and Recovery >>http://www-307.ibm.com/pc/support/site.wss/MIGR-68317.html How do I recover my system using ThinkVantage Rescue and Recovery >>http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70803&selectarea=SUPPORT&tempsel...





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I ordered the recovery media from the product support page -- http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-15-Notebook-PC-series/5186791/model/5218395 Today I got the recovery media usb in the mail. I plugged in in, booted from the usb, and began the recovery process. Going through the factory image preparation wizard things went well until 100%. When it reached 100% I got an error saying that  -- "Windows cannot find 'D:/System.sav/Util/RStone.exe' make sure you typed the filename correctly and try again" I'm assuming that "D:/" refers to my usb recovery media. Anybody got anything? Not sure what to do here..

Answer:Factory recovery media error

Sounds like the Recovery Media is faulty. Fill out the request for help on your support page with details and hopefully you can get some help with a replacement.https://support.hp.com/us-en/contact-hp/product/HP-ENVY-15-3000-Notebook-PC-series/5186791/model/521...

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Hi All,
I just bought a new Dell Inspiron 15 with Windows 10 preinstalled from Vietnam. Now, I am living in the US. My problem is I cannot recover my Dell laptop to the Factory setting, when I used the back up and recovery option, there is no choice at all. I tried to request recovery discs using my Dell service tag, but it said that I bought it from another region. So, how can I request recovery discs?
Please help !

Answer:Lost Factory Recovery Media ! Please help !

You will need to transfer the Warranty from Vietnam to the United States by filling out the form here.  After that, you should call Dell Technical Support and request the USB/Discs that have the recovery for your computer. 

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My Dell XPS 9550 came without any recovery media, which has sadly been the standard for the past few years. Unfortunately, it's been crashing and getting BSODs like crazy, so I decided to do a clean installation of the operating system. I tried creating Recovery USB in Win 10 and it returned an error and wasn't able to create installation USB this way. I tried Dell Backup & Recovery software, with basically the same result.
So, I decided to look for an option of obtaining installation media for my system. I found My Dell Downloads, after many problems I have managed to get my system registered and the only thing I see available for download is Mc Affee Life Save - Common Build. Which I don't need and don't want anywhere close my system. But, there is no OS installation media available for download there. How do I obtain a copy of Windows 10 installed on my system?

Answer:Factory recovery media / download

http://www.dell.com/support/home/us/en/19/Drivers/OSISO

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I have an XPS 8700 running Win 7 Pro & am unable to create a factory recovery media on a USB external drive.  It is difficult to get Dell Backup & Recovery to recognize the drive.  But, even when it does recognize the drive, it starts running initialize & then gives the error that a different media must be used.  The drive in question is a 2TB Western Digital My Passport.  I have read several threads with the same sort of issue but have not found a resolution. I am running the latest version of Backup & Recovery. 

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My T400 (XP operating system) is about one hour old.  After getting started, I thought it would be good to create the XP recovery discs.  I had made the startup disc, and the system was verifying the 1st of the recovery media.  I stepped away for a few minutes.  When I came back, a popup in the lower right corner said that Windows had installed a critical patch, and rebooted the system.  Now, when I use the start menu to get back into the 'create recovery media', after I tell it that I want to use CD/DVDs,  it says that 'resources required by this application are already in use.  Please retry after the original application completes.' How can I a) resume the original session, or b) cancel it, and start fresh again? Thanks in advance, Ron 

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Hi all,
After seeing a post from around a year ago about recovering Windows XP Media Center Edition, I feel compelled to ask a question related to that.
As you can see from my profile, I bought an HP Media Center Edition 2005 PC. Now, it came with a recovery partition, yes. What I want to know is how to create XP recovery discs from my current PC in case something fails. This is not to be differentiated from the HP Recovery Discs that I made after getting the computer - those do not have the XP operating system ONLY, they only give you the option to reformat your computer and restore it to "factory condition" - which is not what I want to do. What I want to do is to create operating system recovery discs which I can use to repair/reinstall Windows XP Media Center. I tried calling up HP to ask them for it, however they said that they no longer give out OS discs, only "recovery" discs.

Thank you for your help.
 

Answer:creating windows XP media center recovery disc

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Just wanted to post this to possibly help others avoid spending 6 hours trying to fix something that should've taken 2 minutes (Lenovo phone support = major thumbs down). If you need to use a USB drive as your Windows 7 recovery media (for example, if you want to use it to put Windows 7 on a new hard drive), what I found worked for my T520 was to follow the steps described in this thread by zoltanthegypsy.  I I typed in the 6 lines he notes and skipped the ones he put the line through, and voila it worked (I had already gone to the Q drive and created the recovery media on my USB drive, so zoltan's steps were a lifesaver).   If you haven't created your USB recovery media on the USB, then I think you can follow the steps here.  I wish I would have found this article before I ever started, but it didn't come up using search criteria like bootable usb drive. It should. I also found a forum thread somewhere that said I needed to download some Microsoft tool and then get an iso from the MicroSoft store. This was NOT necessary.  I spent a lot of time rooting through the forums, finding many wrong answers, before stumbling across zoltan's message above. Lenovo's phone support was a complete waste of time and sent me down rabbit trails that wasted most of my day.  Then on top of this they tried to sell me on a $60 support call (and tried to sell me recovery disks) when the USB worked just fine with a fix that took literally 2 minutes. Leno... Read more

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Hi, A few months back my thinkpad started to overheat and turn off abruptly and then recently it started crashing without any reasons and sometimes won't start immediately, have to wait for some hours to start it again. So I want to reinstall the factory setting and I'm trying to create a recovery CD for T410i series. I'm using Windows 7The steps are ok till the boot media is completed and then after that it asks to insert a new CD to create media recovery.After inserting new CD it gives error message "An unexpected error has occurred (rc=31)". I've tried again and again with other cd's, starting from scratch creating a boot media and then go to the next step, same error, tried to continue by changing cd's but it doesn't work. What should I do? How to fix and create the full recovery cd's? Thanks,

Answer:T410i Creating Recovery Media Error code rc=31

Hi ashana,
 
  You might try pressing "ThinkVantage" button before Windows appear for product recovery. If still no luck, please contact local lenovo support for further assistance
 
International Warranty Services (IWS)
http://support.lenovo.com/en_US/product-service/iws.page?
 
Fred





T61 + X201i

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