Computer Support Forum

Erratic Movements from Trackpad and Touchpad

Question: Erratic Movements from Trackpad and Touchpad

Hi all, Having puchased a X1 Carbon few days ago, I realised that my trackpad and touchpad are acting erractically when I use the mouse at the same time. I detected these erractic movements due to some accidental touching of the trackpad and touchpad. For example; my trackpad cursor would display a vertical and horizontal scrolling icons when I move the trackpad and I could not scroll my document using my mouse and touchpad. The scrolling icons would disappear after a short while and I would no longer move the cursor with the trackpad. However, the trackpad and mouse are able to move the cursor. However, scrolling remain unresponsive. I restart the machine and all is fine again till I tried to control the cursor with the trackpad again. I tried to disable the trackpad and touchpad since I have a mouse connected but only the trackpad can be disable. This is my first Thinkpad and I assume users will disable both the trackpad and touchpad with a connected mouse. I do not know if these problem exist out of the box since I connect the mouse to it on my 3rd day of usage and I found them due to the accidental touching of the trackpad last night. Further trial and error confirmed their erratic movements. I tried to re-install the drivers and navipoint but the issue remained. Is my trackpad and mousepad having problem for these erratic movements and by default, both the trackpad and touchpad cannot be disabled in Thinkpad?

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Preferred Solution: Erratic Movements from Trackpad and Touchpad

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Hello, I just got myself VN7 - 592G and I have a major problem with my touchpad. From time to time my cursor starts going crazy, jumping all over the screen and becomes unusable. The only thing that I can do is restart my machine until this problem doesn't occur again. I have updated all the drivers, BIOS, etc, but it happens again.  Few weeks ago I have updated firmware to v1.17 in order to improve a touchpad performance and I am wondering could this be causing my troubles. I see that there are some other topics with users having the same issues and they are all unresolved. Please, any help would be greatly appreciated! Thanks

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Hello all,
I got a Dell Inspiron e1505 -Core Duo 2.0GHZ, 2gb Ram running windows 7 ultimate 32 bit. My question is last week my pointer moves erratically not smoothly, so I thought it could be my touchpad driver. I updated my driver and still no fix. I ran a scan on AVG, used ccleaner to clean out registry and still no fix. My last option was to do a fresh reinstall. Still no fix. I have a portable mouse that i use for usb and it works fine but I hate carrying that thing around really not convenient at all. Does anyone know what the problem can be? Should I get a new palm rest and replace it? Please advise.

Thanks!

Answer:Touchpad-pointer erratic movements

According to the website, the Synaptics drivers for your touchpad are for Vista. You might try installing them in compatibility mode.

Drivers & Downloads

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Hello, I just got myself VN7 - 592G and I have a major problem with my touchpad. From time to time my cursor starts going crazy, jumping all over the screen and becomes unusable. The only thing that I can do is restart my machine until this problem doesn't occur again. I have updated all the drivers, BIOS, etc, but it happens again.  Few weeks ago I have updated firmware to v1.17 in order to improve a touchpad performance and I am wondering could this be causing my troubles. I see that there are some other topics with users having the same issues and they are all unresolved. Please, any help would be greatly appreciated! Thanks

Answer:VN7-592G touchpad erratic movements!

I saw your reply to my topic but can't see it for some reason. My only solution is to use the fn key to turn the touchpad on/off and it resets it for some time. Til then I just use a mouse

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I've tried everything. No one had ever had this problem, except me. Searching online and Youtube proved to be no help. I beg all of you who have experience with issues like this to please read.

When I first brought my laptop (ASUS Q304UA) , it was perfectly fine and no problems. However, up until 7 months into using it, the trackpad suddenly became unresponsive out of no where. It would jump around and fly everywhere when using it. The multi touch gestures would make the screen go crazy and do all sorts of zooms, multitasking, etc when just trying to scroll down. It was definitely unusable.

This prompted me to RMA it to ASUS, which took them one month to repair it. They had apparently replaced only the hard drive claiming it was a "bad sector" or whatever... Upon several hours of use after repairs, the problem was back.

I then RMA'd it a second time which made them replace the motherboard and trackpad. Unfortunately, the problem did come back, except it took a little longer (5 days/ 1week).

Now I know that this is NOT hardware because I encountered that restarts, restores, etc all solve the problem temporarily and then comes back. When messing with programs and devices, I feel the mouse gets a little better for a couple minutes but then resumes to its terrible and erratic behavior, rendering my laptop COMPLETELY useless.

I cannot do ANYTHING with this trackpad as it constantly jumps around and teleport making it EXTREMELY difficult to click on the ... Read more

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I am also having same experience with my HP Spectre Laptop puchased few weeks agao. Please post the solution on teh forum so that all can benefit. Thansk

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Product: HP Spectre x360Product #: L0Q59UA#ABL Hi, I'm having a problem with the touchpad's sensitivity and responsiveness. My father bought me this laptop a week or two ago and it's been great. By far the best laptop I've had thus far, but now it is having a major issue with the touchpad. I've scoured and googled this problem and these forums and found similar things but all the solutions offered were ineffective and I'm also having some problems I didn't see reported about. The touchpad was fine at first, and whenever I restart the laptop, it's fine and works as intended. However, a few minutes into use, if that, it starts to act up. By this, I mean the following: The cursor does not go where I intend itIt's laggyLeft click results in that omni-directional scrolling icon and trying to move the mouse means scrolling/moving the page.Right click moves off to the side and is generally weird and cannot click accurately.I can no longer soft tap to click/select something.The mouse moves on its own. As I was typing this, it tried to select/move/edit stuff. It's very erratic and makes typing or clicking or selecting very difficult.The page scrolls down on its own.I'm starting to think my laptop is haunted.There's more I can't think of right now, so I might edit the original post/comment with more info or make a subsequent post in this thread. I've tried to clean the touchpad with a lightly wetted towel (to get rid of any oil finger stains or whatever), and follow... Read more

Answer:HP Spectre x360 Touchpad/Trackpad issue (Erratic + Unrespons...

Hello adamartsy,Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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Hi guys,

I recently installed release 7600 of Windows 7, and all is well except for one or two minor issues.

As of late, my Logitech G5 mouse keeps on erratically scrolling up and down on it's own, and sometimes it's fine.

I had XP SP3 previously and it worked fine. I really think this has something to do with Win7.

I've read on the forum that someone else had the same problem and he/she replaced the mouse and it's working fine, but I know this mouse isn't faulty.

Is there anyone with the same issue that perhaps has a fix for me?

I'm running the latest SetPoint (Version 4.80.103 - Device 4.82.11).

Thanks!

Answer:Logitech G5 Erratic movements.

G5 with the same version of Setpoint here, and the only time something like that happens to me is if I inadvertently click the scroll wheel.

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I've been plagued with erratic cursor movements while typing. The cursor jumps to a new place and typing continues there, or it will jump someplace totally outside the area. I had been using a Logitech laser mouse, then tried a brand new Logitech wireless model, and then a new Microsoft standard model - same problem with each one. It's driving me mad! In addition, the cursor will start jumping around on its own, sometimes resulting in a portion of the screen fonts being highlighted. It occurs in all apps. I'm using Win7 Pro. I hope you can help me. Thanks!

Bridgebum
 

Answer:Solved: Erratic cursor movements

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My computer screen jumps up and down erratically; unable to stop is with mouse (cabled, nor wireless).And then -- it settles down, until next series of erratic movements - up and down!

Answer:erratic computer screen movements

Try a different monitor in order to see if it's a monitor fault. If it is a monitor fault, that's the only way to find out, and you need to know that before (possibly) wasting your time looking elsewhere for the problem.

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my mousepointer keeps playing up. it moves in jerks, doesn't go where i want it to. i have to restart my computer to get it right. currently using logitec cordless wheel mouse via usb but had same problem with standard mouse port mouse. help wanted please.
 

Answer:erratic mouse pointer movements

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Occasionaly when moving my finger acoss the touchpad to move the pointer on the screen, screens change on the laptop.  Mostly, the last program I was in appears on the screen.  I am no where near the edges.  The mouse also moves down or up a couple inches occasionally when I try to click, and I end up clicking on something else.  I have another lenovo laptop with a trackpad that this has never happened with so I am assuming it has to do with Windows 8.  I have also had a couple other things happen when moving the pointer around.  I am assuming there are some set movements built into the touchpad.  However, I try to replicate to see why it is happening, but I can never replicate.  I now generally use a mouse so this stops happening.  Anyone else have this happening or know what movements cause what?

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I have two users with the same hardware exhibiting similar symptoms. T-61P (6460-DVU)Windows XP-SP2UltraNav Driver is 7.5.17.27 Issue is that at random points the mouse will fly off to one side of the screen when using touchpad.  Also, if they are in PowerPoint doing a presentation, it can cause multiple slides to go by.  If anybody has any ideas, I'd appreciate it.  I can also do various test and clarify if needed. Thanks. Paul

Answer:T-61P with random movements made by touchpad

I would suggest as a first step is to reduce the sensitivity of the touchpad or turn the "click" function off to see if this helps.

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The touchpad in my P70 works really well for the most part but when I make minute/fine adjustments the mouse movement is rather jump. It woudl basically ignore small amounts of movement and all of a sudden jump in the direction I am moving. Any way to make the mouse movement more precise and not so jumpy?

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Dear all, I'm Rob and I'm trying to configurate my new Thinkpad T470s. But I've a kind of specific problem with the touchpad. Because of my disability I cannot use my fingers seperatly, but instead I glide with my whole hand over my touchpad. About two or three fingers are touching the touchpad at the same time. My problem is that the mouse won't move as soon as more than one finger touches the touchpad.I went through all of the settings, disabled all of the gestures, but the problem stays the same.With my other laptops I just disabled all of the movements and it worked just fine, In the Lenovo settings there's such a setting. I hope someone understands my problem and know how to solve this.Thank you, Rob.

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I just received my Y510P after a month of waiting and all I can say it was not a worthwhile wait. I knew there were some hiccups about the trackpad, but mine just jumps around everywhere even when I am not touching it. I don't think it's the drivers because the trackpad behaves very well when it is unplugged from any power supply or when my palms are beside the trackpad pushing it down. Has anyone encountered this problem with their y510p?  

Answer:Erratic Y510P Trackpad

hi jng8s,
 
Welcome to the Lenovo Forums.
 
If you have an ELAN touchpad then your issue might be similar to this thread. Try the fix that unclewebb have mentioned and observe (this requires manually installing the ELAN .inf driver file and setting up a dead area on the upper part of the touchpad).
 
If the above trick doesn't work, perhaps the electrical outlet where you plugged-in the AC adapter is not properly grounded - similar to this thread (not a Y510p). Try to use a different outlet (preferrably at another side of the house) and observe.
 
 
Regards

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Hello, 2 month old Yoga 710-151KB. Trackpad increasingly showing symptoms: right click does not bring up menu except once in a whileleft click acts erracticallyWindow 10 is up to dateRan Levovo driver update and drivers are up to dateTied adjusting trackpad settings with no joy Thank you for any assistance in advance

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I'm having difficulties with the trackpad... When using the edges for scrolling up/down, the behavior is all but smooth. It just doesn't respond according to my finger's movements (skips quickly a part of the webpage when I try skimming through it slowly, for instance). I explored the control panel, tried various settings and nothing was satisfactory. The two-finger scroll is also quite bulky. I finally tried activating the tactile zones so that the bottom right corner would make the active window scroll down, and the upper-right corner scroll up. The effect is null: the pressure in the zone is registered properly as I can see on the control panel, but it doesn't make anything scroll up or down. Since this is in all likeliness a software issue (the movements seem to be registered properly from what I see in the control panel), I would hope driver fixes are to come so that the movements are reflected in a more functional way in the applications!

Answer:Trackpad erratic on W520

A lot of people swear by http://code.google.com/p/two-finger-scroll/.  Might give it a whirl. 

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I've been struggling with this issue from the begining. Basicaly the mouse pointer is jump when I try to make small movements and the problem ocurs both with the touchpad as well as a G602 external mouse. What could be causing this and how can I fix this? I've tried just about every setting available under the Windows Mouse, Touchpad settings and nothing is working. I did find the following post that seems to suggest a Realtek driver might be intefering with mouse movements. Has anyone else noticed this? With a 4K display I really need to be able to better control small movements of the mouse. https://forums.lenovo.com/t5/ThinkPad-X-Series-Tablet-and/Windows-10-and-jerky-mouse-Urgent-help-PLE... 

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I got my y510p the other day and I like pretty much everything about it except the touch pad. It seems that if you are going to click something with the right or left click buttons on the bottom of the pad your mouse cursor will jump away from what you were going to click on because the touchpad still tracks movement in the area of the buttons. It's really annoying and I can't believe an engineer would let a touchpad release in a laptop that behaves in this way. I am really suprised someone in product testing didn't find this critical flaw in the touchpad design before it was released. I have tried looking in the settings and all I found was a sensitivity adjustment. I have lowered the sensitivity and it helped a bit but the issue is still there. I also tried installing the Asus touchpad driver as recommended in another thread to give more features but it is actually worse because you loose the sensitivity adjustment with that one installed.  Is there anything I can do or do I just have to deal with the flawed design of the touchpad? 

Answer:Make y510p touchpad not register movements over top of the right and left click buttons?

I found some sticky back anti slip material sheets on Amazon. I am thinking about ordering it and cutting it out to fit on the bottom of the touchpad. That will give a nice little grip for the buttons which I didn't have before and will hopefully block out the registration of my finger on the buttons when I click down. I will try this if there isn't a software fix for the issue.

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Hi all,I purchased my laptop about two months ago, but recently, I've been having trackpad issues. The trackpad will be fine at times, but may become unresponsive, move super slowly, and at other times, jump around the screen, and register two or three fingers on the pad. I have looked at solutions in this forum. One popular method seemed to be to uninstall Intel Technology Access, but when I went through my programs, I saw no such thing. I've installed an updated trackpad driver for this model, but am still experiencing the same issues.Whenever I use my mouse, the tracking seems to be completely fine, so the issue seems to be completely isolated to the trackpad. I understand that I could always just use the mouse, but it would be nice to have a fucntioning trackpad as well. Any help would be much appreciated!Thanks!

Answer:Acer Aspire VN7-591G-792U Erratic trackpad

My Acer Switch 10 does this too... i am fairly certain it is a hardware problem, and can't be fixed with drivers. If it is new, contact acer support, and they should fix it under warranty.




If I solved your problem, please click "accept as solution." If you found my post helpful, please click Kudos. it only takes a second, and I would really appreciate it! Thanks!-PMiner

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Hi, I have been having problems with the touchpad on my laptop. It seems far too oversensitve and is forever dragging things across the screen and the slightest touch selects something or closes something. It in fact is pretty unusable. I have tried updating the drivers and reinstalled the old one. I have also tried the Elan settings page and no matter what I select on there it makes no difference. For instance I turn off the tapping and dragging and dropping options yet that makes no difference. It is almost like the Elan settings are not working or are unconnected to the touchpad itself. The problem is so bad that I am having to use a plug in mouse, which works but is not what I want to do. I bought this laptop because it was so portable and the last thing I want to do is carry around a lot of other stuff. I have tried everything I know and have ran our of options. If someone could offer some advice, or there are others who are having or have had similar problems, I would love to hear from you. Thanks. 

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 Mouse pad jumps and moves erractically and often magnifies screen or reduces it to a small size such that neither screen can be read.  Curror jumps all over the place when typing.   Customer Support Techs have attempted to fix - I forgot trouble ticket number - by me allowing them access to my computer but in both instances the two different techs were unable to make a permanent fix.   The mouse pad is still extremely sensitive and cursor  jumps erractically around the screen.  The mouse pad is so useless that a wireless or USB mouse must be plugged in.     In my 50 plus years of computer purchase/use of both Mac and PCs, I would not recommend this model computer to anyone considering a laptop.  Bummer.

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Question: ERRATIC TOUCHPAD

Hi, I have a dell Inspiron 14 5477, the problem is when I plug the AC connector the mousepad becomes erratic in a way that is impossible to use, auto right click, jumps, random click without clicking  and that kind of stuff, I don't have the original adapter, the plug is that with 3 legs, 2 flat and 1 cilindric in the middle, and the adapter is for 220V, I have tried with 2 different ones but I still have the problem. Thnks

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I've been going nuts with the Elan driven touchpad since I got this machine in Dec 2014. I've trouble shot the problem down to the Elan software being slowed down/interrupted when trying to use the mouse. The diagnosis is repeatable. If something is running using the CPU moderately at normal priority and the Elan software is also running at normal priority the touchpad becomes totally erratic. If under the same cpu conditions I plug in a wireless usb moue no problems, hardware driven. If I bump the Elan software to a high priority and start a moderate cpu process the touchpad work fine. My question is - is the a way to make the touchpad a hardware driven device rather than Elan software driven.

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Question: erratic touchpad..

Just recently my touchpad has been acting strange...
It does not move in the linear direction and constant speed which was normal until now...
Now I have to use the touchpad several times to move it across or up and down and the speed changes-usually slower-the there seems to be less control over its regular motion.
I have checked the settings on the Control Panel but they have remained the same.

Answer:erratic touchpad..

  
Quote: Originally Posted by rl7


Just recently my touchpad has been acting strange...
It does not move in the linear direction and constant speed which was normal until now...
Now I have to use the touchpad several times to move it across or up and down and the speed changes-usually slower-the there seems to be less control over its regular motion.
I have checked the settings on the Control Panel but they have remained the same.


Probably a driver. Pleased go into device manager>pointer devices. Make sure the driver is listed and working properly

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If your driver is missing, or there is a yellow triangle on it, you will need to update it.

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Question: Erratic touchpad

I have an erratic touchpad on my laptop, it is a Synaptics touchpad on an Advent laptop.Basically, when I touch the pad, quite often the curser will jump from one place to another, or sometimes will go back towards its original position when I remove my finger.Does this sound like a settings or driver problem? The pad is clean without any dust build-up. Any help appreciated.

Answer:Erratic touchpad

Driver may be corrupt. Have you a Optic mouse connected? if so try with it removed. If none of these sort it Go to Laptop web Site to see if there are any new drivers for touch pad

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it's impossible to use the touchoad since cursor disappear after short time, sometimes "stuck" in right upper corner, flashing like it's gone crazy or out of sync and then you cant open new apps since its closing automatically - weird weird behavior of the cursor touchpad!!!!!. Does not recall such issues on win 8,1 (before upgrade to 10). I tried tons of changing config touchpad settings - nothing really helps. It seems there is some big issue here that needs to be resolved by HP. I really tried all settings / old drivers and all that stuff...nothing helps.

Answer:Erratic cursor on touchpad

Jus to make clear - im with latest updates from microsoft and from hp support assistant.

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Good day community I bought online (from Lenovo's website) a Y500 series laptop last week, but it happens that 2 days ago the cursor started to erratically move as I try to use the touchpad (I have been careful and I don't just my fingers). I'm kinda disappointed as this was going to be a Christmas present, but still won't give up hope and I'll assume that this is a software problem and not a suddenly faulty hardware. It seems that there's always "something" pressing on the device (Im looking at the Elan pointing device hidden icon), which gives me an erratic behavior and sometimes highlights stuff by its own. Is there any known solutions for this? I've checked windows updates and I don't see any drivers updates AFAIK. Thanks for the support! Hope this is a known situation

Answer:Glitchy/Erratic Touchpad

There's another thread on this already. Its a known problem unfortunately and your not the only one...

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Hi

I have had a Tosh C50-B-11L for just 2 weeks (to replace an old Tosh sat L300 that was very reliable).
I feel like throwing it away due to the response of the touchpad. It will freeze, or none responsive, erratic, will ignore taps,etc.Resulting in deletions on sites when the cursor was not where it appeared to
be. And is extremely frustrating, as simply I am unable to use the laptop to its potential.

I have got the latest Elan driver. I see that this seems to be an issue, that does not seem to be addressed properly by Toshiba.

Any suggestions? Could I remove the Elan drivers, and still have a working touchpad?
Or will I have to forget it and buy a hardware mouse (which rather defeats the point)

Thanks for any suggestions (I've done the F5/F9 stuff to no avail)

Answer:Satellite C50-B-11L - Erratic Touchpad

Looks like there's been no-one else here for a while. My question will probably go unanswered as well.

Personally, I think the touch pad you got was made at 3:30 on a friday afternoon, recently sorted someone's computer with exactly the same sort of problems. Turned out there was nothing at all wrong with his computer, it was the wireless mouse getting funky.

But there's something else that's worth looking at too, it's part of a Desktop Help tutorial I wrote and it might be relevant to your problems as well. Remember, when you're going through this process to dump all the Toshiba proprietry rubbish as well and let Windows itself handle all of these functions, you'll quickly discover that Windows isn't all that slow after all.

Mods - please feel free to use any or all of the following text as a sticky thread, it really will help a lot of people.

Shamefully, this forum doesn't allow file attachments and has a character limit on post size. OK. Just means I have to spread the text over 2 posts. Starting to remind me of my troubles with getting a new BIOS.

Background Programs

This is the most common problem with Windows, programs running in the background. Some programs like your antivirus software have to run constantly in the background so that they can check every file as it's opened and make sure you're not about to trigger a virus. Some programs will set themselves up to be running in the background so that when you click the icon to start the program it app... Read more

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I bought a 13" Dell XPS & 10 days later I was calling support about the touchpad. It is erratic, jumps around in Word, zooms all the time, when the cursor is nowhere near the zoom icon.   Its a nightmare because I spend all my time going to the zoom icon to adjust it back to the default. 
I have called support 3x and the last time the tech actually loaded 3rd party software onto my laptop. This did not inspire confidence.  I have tried attaching a mouse but it still behaves erratically. So if anyone has any suggestions I would love to hear them. 

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The touchpad on my ProBook 450 G3 has behaved erratically on and off for the three months I've had it.The problem:Sometimes the touchpad freezes if I rest my hands/arms anywhere on the brushed metal top (the keyboard tray, for want of a better word). The cursor won't move, scrolling and clicking doesn't work. If I hold my hands so that no part of my hands or arms touch the metal, not even on the edges, it will work ok (but I look perfectly ridiculous doing it). After a while (usually only a minute or so), it starts working normally again. And then, a few minutes later, seemingly at random, it happens again.At first, I thought I must be just a freak occurrence, then, when it kept recurring, that I'm doing something wrong. But the exact same thing happens when other people use my laptop.I'm guessing it's a hardware issue, because the only explanation I can think of is that my hands somehow ground the touchpad through contact with the metal casing (or something like that, anyway), and I'm fairly sure it's not supposed to do that.Any thoughts on what may be causing this, wheter there are som settings that might fix the issue, or any helpful hints?Apologies if the topic has already been covered - couldn't find posts that seemed to fit when I browsed the history.

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i downloaded "touchfreeze" to see if it would take care of the erratic actions of cursor and tap on my g580.  It does help some.  I have only had to start retyping this post one time.  YAAAA!Seriously, this is an awful problem to have on a computer.  Not being able to type without stuff getting swiped, moved and pages opened.  It is by no means fixed, but it is better.Evidently it is the tap function that causes the problem.  the cursor can move around while you type; but it can't select while doing so (obviously).If anyone has found better solution let me know.i don't use the touchpad.  But i have tried to disable it with no luck,  remove the driver no luck. etc., etcl,.Now it has swiped three or four different times just to do this post. 

Answer:still trying to fix erratic touchpad problems

This time i removed the elan driver and reinstalled from lenovo site and now it is working better.  The elan tab under mouse settings now has a different tap (ultranav)???   Don't know what is up with that but it is better right now.  As a matter of fact it hasn't messed up my typing on time while doing this!!!!!OOOps, no, it still has issues, but getting better.  I still can't belive there isn't more reported issues with this.Now it doesn't give me the option to "disable toucpad when usb mouse enabled".  Even though i would have to go in and make that setting every time i turned on the computer, it would at least disable it.  I don't know, but i sure am not ashamed to keep posting about the issue being it is so critical to the functioning of the computer.  

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The touchpad on my ProBook 450 G3 has behaved erratically on and off for the three months I've had it.The problem:Sometimes the touchpad freezes if I rest my hands/arms anywhere on the brushed metal top (the keyboard tray, for want of a better word). The cursor won't move, scrolling and clicking doesn't work. If I hold my hands so that no part of my hands or arms touch the metal, not even on the edges, it will work ok (but I look perfectly ridiculous doing it). After a while (usually only a minute or so), it starts working normally again. And then, a few minutes later, seemingly at random, it happens again.At first, I thought I must be just a freak occurrence, then, when it kept recurring, that I'm doing something wrong. But the exact same thing happens when other people use my laptop.I'm guessing it's a hardware issue, because the only explanation I can think of is that my hands somehow ground the touchpad through contact with the metal casing (or something like that, anyway), and I'm fairly sure it's not supposed to do that.Any thoughts on what may be causing this, wheter there are som settings that might fix the issue, or any helpful hints?Apologies if the topic has already been covered - couldn't find posts that seemed to fit when I browsed the history.

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Hi Lenovo Community, I recently recieved my brand new Lenovo Y50-70 UHD laptop and right off the bat I noticed the touchpad was acting strangely. The pointer motion is not smooth, get's stuck sometimes and keeps fidgeting when trying to click on something. Other than this, the touchpad is exhibiting auto-clicking behaviour. The Synaptics application comes with a graph monitor which shows small spikes meaning the touchpad is experiencing light touch even if noone is touching it. Disabling the touchpad get's ride of these problems all together and the mouse operation works fine with an external mouse. I have tried updating the Synaptics touchpad driver, played around with the sensitivity settings and have scoured the internet for anyone having similar issues but came up empty. The laptop is in it's first week of use and I'm already feeling that I've blown away $1300 for a device that's defective. Please suggest a fix for this issue. I really love my machine and I would hate to return it. Thanks, Umair

Answer:Lenovo Y50-70 UHD erratic touchpad

Hi Umairar,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issues with touchpad in your Lenovo Y50-70 laptop.
 
Try to boot the system in to safe mode and check for the issue, also uninstall the driver completely cand restart the system, check with only the genric drivers, if the issue still persist then reinstall the drivers and check for the issue.
 
Click here for the driver for windows 7,8
 
Click here for the driver for windows 8.1.
 
Hope this helps. Do post back if the issue persists!
 
Best regards,                                                          
 
Ashwin. S





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Hey.
Ive a Dell Inspiron 5459 and I?ve been facing this problem of erratic cursor since the past week. My OS is windows 10 64 bit.  It started right after I had updated the bios and installed some security updates for windows. The cursor started lagging and malfunctioned so I just started with an external mouse.
However, today when I was just checking the updates and all, I happened to enter the bios and was kinda flabbergasted by the fact that the touchpad was fully functional and smooth inside the bios. This meant one thing: it wasn?t an internal problem, but prolly a driver issue.
I uninstalled the devices under mouse in the device manager and installed new Synaptics driver but that didn?t help. I uninstalled the updates that were recently installed and even downgraded the bios but all in vain. After all this, hoping against hope I decided to format and install a fresh copy of windows. That didn?t help either. Even with a fresh copy of windows, the cursor kept jumping from one point on the screen to another rendering the touchpad useless. It?s been almost an year to this laptop and I?ve never faced this issue before. Any sugggestions and solutions other than ?install latest drivers, uninstall old drivers? would be appreciated as I?ve already tried everything and searched a lot on the forums but haven?t found any significant solution.
Help.. please!

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I got the computer in November 2015. I have been using an external mouse since then. Over the past few weeks, I have had constant touchpad/mouse issues with it acting erratic and clicking around automatically without my intervention. It keeps clicking on things randomly and I am just unable to control it. I have to restart the laptop with great difficulty and many time i am not able to save the work done. It happens once or twice a day (I use laptop for more than 10 hours). 

Answer:Erratic Touchpad/Mouse

Hi unsram,
Welcome to Lenovo Community.
 
Just so the helpers can assist you better, which Yoga model do you have?  Which operating system? You mention that you have been using an external mouse. Have you tried using a different external mouse - just to rule out whether or not the problem is the mouse that you have been using. They do wear out.

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Hi,
I hope someone can help me. The problem I'm having is with my touchpad on a Dell Inspiron 1545.

When i first turn on the laptop the touch pad works fine for about 4-5 mins max.
Then it will start behaving very erratic , as follows
1.Pointer will slow down when trying to move it.

2. Pointer will sometimes not respond at all.

3.Pointer will start jumping around after placed somewhere e.g When finally got pointer into position to click on an item it move off on its own.

4. Pointer starts shaking.

If i plug a mouse into the usb port everything works fine using the mouse but remains the same on the touchpad


I'm running Vista home premium 32-bit with SP2.

What i have tried to fix this.
From Device manager found that touchpad driver is Alps Electric version 7.1007.115.102 installed 02/05/2010.

From device manager >update driver. It looks for updates and says latest software is installed.


From Dells website find drivers and downloads section,enter service tag number. The driver they recommend is the same version as i already have installed.
Downloaded anyway and installed .Result the same.


Ran a full scan using McAFEE, ran a full scan using Malwayre bytes, ran a full scan using Spybot Search and Destroy. Result still the same.


Used M/S Solution centre .Result still the same.



Ran a driver scan by Iolo recommended by Dell. Result all drivers up to date.

Out of curiosity ran another driver scan by Uniblue. Resul... Read more

Answer:Erratic touchpad Inspiron 1545

This occasionally happens to me with my Logitech wireless mouse. The only solution I've found is to reboot. It then returns to normal. I have no idea what causes it. Note that I nearly always put my system to sleep rather than shutting down. It could be the problem would occur more frequently if I shut down each time.

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For some reason my touchpad is very jumpy when I'm moving the cursor then using the "invisible" left click button.  At first i thought I was just fat fingering where I'm clicking but I paused and carefully clicked on the left button and the mouse cursor either jumps a few inches or almost to the bottom of the screen.  I'm using the newest drivers and even tried messing around in the Ultranav settings.  Is there a way to stop the touchpad from picking up movement at the left click/right click areas?





Lenovo Twist S230u / 3347-2GU / i7 3517 / 8GB RAM / Samsung 840 Pro 512GB / HD+ / Lenovo ABGN / BT 3.0 / Windows 8 Enterprise

Answer:Twist touchpad jumpy/erratic

You might want to try playing around with Starting Zone in TouchPad Properties. You get there by going to  Mouse Properties and then under the UltraNav tab you'll want to click on the settings button for the TouchPad. "Starting Zone" is nested under "Smart Check Settings". 
 
If that doesn't help, you might also want to try adjusting the PalmCheck settings.

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Hi,  I am facing the problem of touchpad erractic behaviour the cursor keeps jumping around. The problem happened after I cleaned the touchpad with wet tissue. First I thought it was the moisture that maybe causing this issue however it has been 4 days now the problem continues. Over the threads I have seen that re-installing Synaptic Touchpad driver has resolved this issue for some people but it did not work for me. Any other suggestions?  How can i deassemble the touchpad only of the top cover in order to clean it? If there is any dirt that made into the frame of the touchpad. Thanks

Answer:Synaptic Touchpad erratic behaviour

Hello and welcome! Sorry for the wait.  Did you change out your battery lately with another one or have the original charger to your laptop? Those things can cause issues with the touchpad. I wouldn't recommend taking out the touchpad yourself, it is not very easy to do and plus you will have to take out a million screws to do it. I would take it a local repair shop or try out a USB mouse.

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Hi guys! i have a strange problem with my inspiron 14 N4050. When I plugged in the AC charger, the touchpad does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger and reboot the system, the touchpad works perfectly fine. Can anyone give me advise on this? thanks in advance

Lordmanuel

Answer:erratic touchpad when AC charger is plugged

Hi Lordmanuel,
Welcome to the Community. I suggest you remove the battery and the ac adapter from the system. Press and hold down the power button for about 15 seconds, then connect both devices and try working.
I also suggest you update your touchpad drivers, below is the link.

Thank you
Royan

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Right out of box touchpad went crazy. Could not control movement,it opend programs and files at willreally_____me off.Installed a wireless mouse,it works fine,and touchpad not so erratic but still erratic.Is there a fix?

Answer:ERRATIC TOUCHPAD Aspire ES15

Contact your seller or Acer support service, since it's in warranty.

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Hi Acer community I had this laptop since May and was very satisfied with it however the one thing that bugged me since day 0 was that touchpad and the bloatware. [Software fix for erratic touchpad]The touchpad being erratic and inaccurate, at times when i try to move my cursor over a small distance it would not detect and then jump past the point i want it to hit, it was driving me insane. I tried the firmware update that acer provided, installed the newer drivers from synaptics and also the ELAN I2C filter driver, it didnt do anything! Forums all over the internet esp from the dell forums regarding the XPS15 suggested disabling the "enhance pointer precision" in the pointer options tab under mouse settings from the control panel, this bandaid solution did indeed improve but more importantly it told me that it was a software issue from crappy windows 10 precision touchpad drivers.  I came across this reddit thread where they disabled the PTP drivers and installed the legacy synaptic drivers over PS/2:https://www.reddit.com/r/Dell/comments/3nbjbp/yes_a_solutionactual_working_fix_xps_laptops/  While their method could not be replicated on our acer laptops exactly by disabling the I2C bus in the device manager, Acer has provided a nice bios option that can disable the I2C bus via the bios: 1) Follow the instructions in this link to change the touchpad settings to "Basic" in the BIOS:http://acer.custhelp.com/app/answers/detail/a_... Read more

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Hello,  I'm here to express my frustration with the computer I have purchased last year and the inept service agents who have continuously transferred me several times every time I call.  The touch pad on my HP 15T slim quad notebook has barely worked since day one. I travel a lot and every time I'm given the opportunity to be with my family and use my laptop,  I shouldn't have such a horrific experience with the touch pad clicking everything and rendering the computer useless. I have adjusted the settings and sensitivity but nothing corrects the issue. I finally sent it in to get repaired and I was elated that the problem was finally fixed,  but I was wrong. It worked for one month and hasn't worked properly since. I then call and get transferred around to no avail. I spent over an hour on the phone yesterday and was transferred time and time again because no one could help me. Last month I endured the same thing.  I have 2 (removed content). I have a laptop that is now a few weeks out of warranty and an issue that was never resolved. I cannot get anyone to help me and have a useless laptop that clicks everything on the screen and right clicks on its own and closes windows. It is intolerable and completely unacceptable for a computer and company of this caliber.  Please help me resolve my issues so I do not have to spend my time off on the phone getting bounced around. I have been able to use my computer for 3 of th... Read more

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I switched over to Windows 10 and ever since my touchpad has been a mess. I've tried changing settings. The latest Synaptic driver shows a 19. series but I've seen recomendations to go to back to 17..Come on Synaptics or whomever is to blame.  You've had plenty of time. Get it fixed. Please. My scrolling just on a whim goes crazy from time to time. It stops taking directions from my fingers and coasts up and down when it wishes. Could this be a hardware problem? Is the touchpad replaceable on this model?

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Hi everyone Sorry for the long post, I just wanted to share what I have discovered which may help others with similar touchpad issues. I have been having similar problems as several others on this forum with the mouse freezing, being unresponsive and having crazy moments where the mouse starts moving uncontrollably on screen even with no physical contact with the machine. After doing every possible software change, driver update, OS reinstall and registry changes, I concluded that this was indeed a hardware problem. After sending my machine back and getting the touchpad replaced, the issue was still present. My first fix (Which resolved the issue before the touchpad firmware update) was to purchase a protective skin which was basically a screen protector, but for laptop touchpads. My therory was that the touchpad suface was simply too sentivtive for direct touch. This solved my issue completely for the majority of the year. Now I think I might have discovered the actual cause of the problem. Coincidently I have removed the protector from the touchpad as it was beginning to peel off in the corner and low and behold the  touchpad issues returned immediatly. Yesterday however, the battery died and has requried me to remove it from the laptop and run on mains power until the repalcement arrives. Since running the machine with no battery, I have had absolutley no issues with the touchpad.  (Disclamer: Opening your machine to access the battery ma... Read more

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Hi, I have an Aspire e1-530 laptop which I upgraded to windows 8.1. After updation the touchpad is malfunctioning for 10-15 minutes after startup. Right after the system boots up areas of touchpad become unresponsive, sometimes centre of touchpad act as scrollpad, sometimes icons zoom in and out while moving finger in touchpad and after 10-15 minutes everything start working properly.I tried installing the latest Synaptics driver (17.0.6.13) from acer support webite. the problem remained. then I tried ELANTECH touchpad driver(11.6.27.201) but the gesture supports like two finger scrolling is not enabled in ELANTECH driver.when i uninstasll the synaptics driver touchpad seems to wok fine with the old default driver (6 . something).But i need the gesture to work in my laptop. Now I am running the Synaptics driver i downloaded from HP website (18.0.4.0) In this also the problem is there but I can reset device from mouse properties page and then the touchpad works fine.Is there any permanent solution available for my problem? Please help me.(Intel Celeron R procssor 64 bit)

Answer:Aspire e1-530 erratic touchpad problem (Windows 8....

SHYAMGPV,
 
Have you tried to install the original Windows 8 driver rather than the Windows 8.1 driver to see if that resolves it?

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My cursor seems to freeze when the notebook is on for a while (heat?) and then suddenly works again after days and days of being frozen. Have reinstalled drivers (worked for 24 hours), sent to Toshiba last week who reinstalled everything and it worked again for only 24 hours, has been stuck for days and now suddenly worked after the whole screen froze and it would not respond to the keyboard either so I had to turn off at on/off button but I have done this before and it didnt work before - NO RHYME OR REASON. This is a very new machine. WHAT CAN I DO? It's driving me mental.

Answer:Equium M40 - Usually Frozen Cursor - Touchpad very erratic

Hi richie

It?s not easy to say what exactly the problem is. Maybe your unit goes to hot?
It is also very important that notebook should be clear of any objects that can cover the air vents. There should be place around the unit so it cans "breath". Sometimes can help BIOS update. You can change also the processor performance and cooling method of the unit in the Toshiba power saver utility.
Maybe it helps.

Best regards

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2 month old Swift 3:  Purchased 11/25/2016, over the last couple of days the touch Pad has started acting erratically, jumping around (even when not using PC), and unresponsive.  I don't use the PC on a regular basis.  Contacted support, reinstalled drivers, reset the PC and reinstalled Windows 10 still have the problem.  USB mouse works fine. Any options other than sending it in for warranty service?? 

Answer:Swift 3 Touchpad erratic, freezing and moving rad...

If you've already reinstalled the driver and reset the PC we would recommend repair at this point. Please contact Acer Support from the contact info posted here:
https://www.acer.com/ac/en/US/content/service-contact

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My touchpad started moving erratically sometimes. I read an article on the internet, although not related to Lenovo's products, where it is suggested to try to check if this malfunction happens when it is connected a usb stick to the laptop and I have noticed that this is the case: working, as I do usually, with the usb stick makes the touchpad not working smoothly. I have checked for viruses and shouldn't be any both in the usb stick and in the laptop. What do you suggest me to do?

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Thanks for showing me where to download the right Windows 7 touchpad driver. Now I have a problem. The touchpad disappeared when I restarted my computer. The computer still recognizes a PS2 mouse which is not attached. I think it's doing it by default. How can I stop this from happening?
 

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I need to know how to fix the problem. It is not constant, but tonight, horrible.
 
I move the cursor, raise my finger from the keypad and the cursor jumps around.
 
How can I fix this? Do I need to re-boot the computer or is there a control button to press or something to change?
 
I am ready to throw this laptop in the trash!!
 
John 
 
[subject line edited to reflect new topic]
 

Answer:Problem : Acer with jumpy, erratic touchpad.

(1) Acer Model & number? (2) Current Windows version? (3) Factory-installed Windows version? Jack E/NJ 

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Touchpad stops working for few seconds and then continues to work for a while and then stops again, it does this all the time.Ive downloaded Synaptics driver from Acer Support but no solution.

Answer:Acer Aspire e5-471 touchpad responds erratic

alfspace98,
 
When did this issue start happening, after some recent Windows Updates were installed? If so, you can perform a system restore to before they were installed when the touchpad was working correctly and go forward from there. Sometimes Windows Updates can have a bad installation and cause problems, this is the easiest fix for it.

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Enabled reverse scrolling for the touchpad in the Synaptics setting, but it only works on some apps. Seems mainly to work on 3rd party applications (ex. Chrome), whereas most system windows and similar still scroll unreversed. Highly annoying when your scroll constantly goes different directions Can't find any other setting to adjust this. Seems like the Synaptics driver took over the more detailed settings you usually see in Windows 10. But didn't fully take over.

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Hello, I received my new IdeaPadY460 about three weeks ago. Right out of the box I noticed that the touchpad was acting strange. For instance; cursor freezing, zooming documents and web pages in and out when just trying to move cursor to a different location, cursor changing to the 'move' icon for no reason, cursor stuttering when trying to move it across the screen. scrolling activated even though fingers are not in the scrolling area of the touchpad .... just to name a few.
 
To the aforementioned, I figured that I just needed to adjust the 'Touch Sensitivity' and 'PalmCheck' settings. I went through every conceivable combination on all the touchpad features to no avail. Only thing that made the touchpad a little better was to remove the Synaptics driver and use the touchpad as a dumb mouse. Even then the cursor would 'fly' across the screen and would 'disappear'.
 
I then tried switching out the (Synaptics) driver to different versions (upgrades and downgrades). This did not alleviate or rectify the problem. CAVEAT: using any other (Synaptics) driver than the one on Lenovo's website (version 14.0.18.0 as of this writing) will cause loss of the Navbar's Energy Management, OneKey Theater,and volume and mute button functionality. This driver provides special functionality for these buttons.
 
I have searched the internet for this problem on a Y460 but did not find any. It did become apparent that Lenovo has inherent issues with touchpads on other devises. Most ... Read more

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Hello everyone,  I got my new Lenovo L470 (core I7 7th generation, 16GB, AMD 2GB graphics, win 10) since a week ago, and since the first use, I am facing the touchpad problem I tried all the suggested solutions available on the internet and not working... I have noticed that the touchpad freezes and sometimes it becomes erratic and the pointer jumps around and make a press on something... this is a disaster for me ... please help   Have a nice day all 

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This is not a rant about the touchpad design - I'm actually not too bothered by it. I'm having major issues using the touchpad even with the latest W540 drivers on Win 8.1. I have v18.0.7.57 which is the latest available as per Lenovo's downloads site. The cursor movement locks up for several seconds, then starts highlighting text I haven't selected, scrolls when I'm not using 2 fingers etc. Overall, it's very annoying. I have disable 'tap to click' and this helps a bit, but I still have the locking issues. Also, 'Synaptics touchpad 64 bit enhancements' is one of the top CPU consumers on the system, especially during the lockups - I can't imagine why an app that handles input should be consuming so much CPU! I have uninstalled, reinstalled (rinse, repeat) several times and haven't found any improvement.

Answer:W540 touchpad - erratic behavior in Windows 8.1

Hi W540_tp,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with Touchpad on your ThinkPad W540.
Uninstall the current driver and check with Microsoft generic driver.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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Pretty much in the title. Randomly, I'll move my finger across the touchpad but it doesn't register. Then I have to kind of move my finger *very* lightly and it will register and move again. Laptop isn't six months old yet so this is hella-annoying (yes I know it's under warranty, but I don't want to ship it away for two weeks if possible!)
I've read that uninstalling then reinstalling both the touchpad driver and the touchpad program itself, but I'm not technically gifted so I'd rather not chance making things worse.
Any help would be greatly appreciated.

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MY FREINDS my problem withe trackpad it is do voice every where and i hope if some one help me how fix it without maybe withoute open back cover ( it is working perfect but this voice it is Annoying )pleas look the video http://tinypic.com/m/jgtdg0/3

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Today my x201 has lost all trackpad and touch pad function.   Hard disk constantly running.   No restore points listed to help remove the problem.   Everything works okay in Safe Mode.   Rebooting several times has not helped. Could this be related to the Microsoft Bad KB.......69 update? I have not installed any new software recently. I can only use the pen to access menus.    How can I remove recent KB installations using just the pen? Hope someone can help me soon Update:   I have managed to remove the bad MS update but to improvement.   Next I added a new user (also set as administrator) and the trackpad and touch pad function is now working normally but only with the new user account. Would someone tell me if I can remove my own Administrator Account and what effect this will have,  i.e. what data might I lose?   Can I save data and reinstall it to a new account?













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Answer:Trackpad and touchpad not working

Hi Beemer,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that trackpad and touchpad is not working properly in your Lenovo ThinkPad X201.
 
Since the devices work fine in safe mode, probably a corrupted driver is causing the issue. Go to control panel -> Device manager, uninstall the drivers listed under Mice and other pointing devices. Restart the system and let Windows install the generic drivers for the device. Check if the trackpad and touchpad works fine now. Later, you may download the drivers from Lenovo Support page and install them. If you have any difficulties in finding the driver, please share the MTM number of your device.
 
Click here to understand how to transfer files and settings from one user account to another with administrator rights.
 
Hope this helps!
 
Best regards,
Mithun.





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I dunno if it's a touchpad or a trackpad I have but there was a program along with it called like Apoint or something that would run and allowed me to change the settings on the touchpad. I have looked and can find no other way of accessing the touchpad settings. Well the last time I remember it working was before I updated Windows Vista, well now the program no longer runs I had it set to disable the touchpad when an external mouse was detected and it no longer does that. I went into its folder located at C:\Program Files\DellTpad\Apoint.exe and double clicked it and nothing happened. It use to run at startup but no longer does and I checked and it is still set to run at startup but does not, any clues as to what is going on? I believe I am using Windows Vista Home Premium.
I managed to fix it by going to Device Manager in the control panel uninstalling Dell Touchpad and rebooting.

Answer:Alps Touchpad/trackpad

Congratulations!

And thanks for letting us know.

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I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. Anyone suggestions what to do about it?Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. http://youtu.be/a4XyxWopbt8 The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.Any advise (besides; do not use it) is welcome. And apologies for my English  













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Answer:X220t trackpad/touchpad

Hi, timpel_800
 
From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.
 
Best of luck,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hello everyone,  I am having to send my Lenovo ThinkPad P50 to the service depot to have the touchpad and perhaps more replaced due to the trackpad not performing properly. The right click works intermittently both on the bottom and top right click button. The scroll feature at times stops working and the left click usually starts performing right click operations randomly. I knew it wasn't the driver after uninstalling and reinstalling it a few times including the keyboard driver. Has anyone here ever had to have their touchpad replaced?

Answer:Replacing Touchpad/Trackpad

Hi RegEdit1 , 
 
Welcome to the Community Forums.
 
As the touchpad and buttons may have erratic behavior but not when using a USB mouse, then best that you have your warranty coverage work for you as the entire upper case that includes the touchpad mechanism to be checked.
 
Reviewing the hardware disassembly guide would take several screws needed to be worked at for the repair.
Sending it over could be a good option in terms of hardware issue for full functionality check.
 
Regards

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Hi 1) I just bought the Y580 online. The trackpad is terrible. - How do I make the right-side and bottom touch scrolling to work ? just like a normal laptop ?? - I changed the sensitivity settings and inspite of that the motion of the cursor is not uniform. When the right side of my finger is contact with it, the cursor stops moving a little and it is okay with the center of my finger.Do any of you experience this? If not, I need to get this looked into. I don't think the problem is with the software, it's just the material with which the trackpad is made, does not have a right coefficient of friction. - The two finger scrolling does not start. When I do the two finger scroll, the cursor change is seen almost 10 seconds later and even after that, it is almost impossible to scroll through my pages. Is that the case for everyone?  - The left/right click on the trackpad is noisy 2) Made the mistake a buying a lower resolution screen.How do I return this thing? When I talked to sales they are asking for a 15% "restocking" fee. That is terrible as well. I never should have gone with Lenovo.  

Answer:Y580 Trackpad (or Touchpad) Help

- Not sure if there is a right side and bottom touch scrolling, will test it tonight- not uniform? Means if you place your finger on the right side of the touchpad then move to the center compared to the center move to the left, the distance is different?- 2 finger scrolling not tested, will check it tonight- I am not sure how to help you with the touchpad being noisy when clicking. Do note that this is a 1 piece touchpad compared to the conventional touchpad with 2 buttons below which is different. Use double tap on touchpad to do a left click but right click is unavoidable. - low res screen... can check with sales if you can top-up for upgrade?hope this helps.

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Hello all Since 2 days my touchpad (inclusive the buttons) and my trackpad aren't workinig anymore. They are enabled and in the device manager under "mice and other pointers", there is no touchpad to be found. Do you have any idea what could have caused this problem? Thank you very much!

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My Acer Aspire laptop running Vista Basic wont completely shut down.
The screen turns off but the computer continues to run and some time
later the screen starts up at the log on page. The only way to power off
is to remove the battery.

I dont know if the problem is related but my keyboard and touchpad have
become touchy as I now have to double strike some keys to type a letter
and the cursor doesnt move smoothly. I thought it may be the drivers but
when I start in Safe mode I dont have a problem.

I am now using an external keyboard but would appreciate some advice
to fix my problems.
 

Answer:Computer wont turn off and keyboard+touchpad erratic.

Troubleshoot Your Boot-Up and Shutdown Problems

Vista Startup and Shutdown Problems Solved
 

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It is unclear exactly when the problem began, but there was a windows 10 update, then a bios update shortly before I noticed the problem.   The touchpad behaves erratically, selecting/unselecting or inserting text, allowing  little to no control of intended tapping actions.  Pointer features seem to work fine, erratic behavior involves tapping only.  I believe the bios is the most current version, and I have updated the touchpad driver.  It is not clear to me whether there is an issue with the bios or touchpad driver installation or software, or if the touchpad has failed.  Looking for help to figure out how to resolve the issue.

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For the last 2.5 weeks my laptop has not located any network adapters (apart from Bluetooth) and the touchpad has been unusable, the cursor just jumps around the screen, mostly around the edges and randomly opens dialog boxes.  No idea what has gone wrong.   Tried system restores - no change, tried downloading and installing current WLAN and touchpad drivers from this site but no improvement, finally went to a full system recovery to start over but even that did not solve the issue. In device manager under Network Adapters I can only see 'Bluetooth device (Personal Area Network)' and 'Bluetooth Device (RFCOMM Protocol TDI)'. In device manager under 'Mice and other pointing devices' it shows 'Lenovo Pointing Device', claims it is working properly using Synaptics driver version 17.0.14.74 Any ideas?

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I've had my laptop for a little over 4 months. I primarily use a wireless mouse with it...and every so often the mouse will take on a mind of its own. I can be typing or even trying to use the mouse and it will start jumping all over the screen on its own...selecting things...even switching/moving windows as if buttons are being pressed as well. At first I thought maybe it was interference with the touchpad...so I've tried both disabling the touchpad when the external mouse is plugged in...and disabling the touchpad altogether and the issue still occurs. So then I thought maybe the mouse is the issue, so at one point when it wents nuts on me, I turned it off and switched over to the touchpad...but the erratic behavior continued. The only thing I can do to fix it is to reboot...and then things are typically okay for several days before the issue starts up again. Any thoughts on what the issue maybe, or troubleshooting tips?

Answer:Erratic Mouse/Touchpad Behavior on Inspiron 15 5447

This worked  -  DELL  has  a terrible touchpad  - this is  a hardware issue ONLY that affects  the 3000 , 4000, 5000 and 7000 series .  I bought a screen protector from the dollar store for a dollar, this worked where all software solutions had failed.




Posted byalpha-onezero
on 28 Jul 2014 1:41 PM
Verified Answer
Verified by pelosap




Hi everyone!
Like you I have been having all the same touchpad issues. At first I thought it was ESD and troubleshot that for a few days. I finally concluded that it had nothing to do with ESD and moved on to possible driver issues. I installed every driver pack I could find, modified them, turned off driver signing in order to install the OEM drivers, used Windows 7, 8, 8.1, Ubuntu etc... but to no avail.
From the onset, some sort of physical problem seemed to be the most logical conclusion. The question was just what! I couldn't believe that synaptics could make such an aweful touchpad that was incapable of actually working. I made the assumption moving forward that the issue had to be caused by something small. During my last clean install of Windows 8.1 I noticed that the default windows driver caused the touchpad to be EXTREMELY sensitive. You'll notice that once you install Dell's latest driver the cursor movement calms down considerably. The touchpad is still extremely sensitive, the driver is just taking all that raw input and generalizing it into a more... Read more

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It is unclear exactly when the problem began, but there was a windows 10 update, then a bios update shortly before I noticed the problem.   The touchpad behaves erratically, selecting/unselecting or inserting text at a rate that does not allow control of intended tapping actions.  Pointer features seem to work fine, erratic behavior involves tapping only.  I believe the bios is the most current version, and I have updated the touchpad driver.  It is not clear to me whether there is an issue with the bios or touchpad driver installation or software, or if the touchpad has failed.  Looking for help to figure out how to resolve the issue.

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The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

Answer:Please fix the XPS 13 (2015) 9343 touchpad / trackpad

jamesau
The Trackpad on this laptop is become really unusable. The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
Please Dell fix this. For me this is the only thing holding back the best Ultrabook ever made.

I just got this laptop today and immediately noticed the same exact thing.  It's driving me nuts and really creating problems navigating.  I am really hoping this can be fixed with a software update and it's not hardware related.  I'm also wondering if this is just a flaw on certain units or all of them act like this.

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Scrolling in chrome is giving me a headache.  And I can't for the life of me find the touchpad settings for my new Yoga 910.  I searched both the control panel and metro settings with no luck.  I even went into the device manager and no touchpad to be found.  Usually there's a tab in the mouse properties but for some odd reason it doesn't exist on this computer.  Any direction would be much appreciated.  

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If I press any of the trackpad keys the cursor is unresponsive for ~2 seconds. The problems occurs a while after booting. If I restart the machine it doesn't happen. What should I do?

Answer:Trackpad keys freezing touchpad

I noticed exactly the same behaviour after upgrading the driver to version 15.3.2.0. Also when i use the trackpoint, the touchpad freezes 2 seconds..... Somehow the UltraNav driver always seems to give some kind of problems... :-( With the buttons it only happens with the red lined buttons above the touchpad. Not with the two buttons below it. --jan





--- Lenovo Thinkpad t440p (20AN-CT01WW) + SAMSUNG MZ7TD512HAGM-000L1 SSD + 16G SDRAM + 14.0FHD 1920x1080 ---

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Hi Lenovo & all, I use the trackpoint most of the time, but recently after updating the drivers for a number of times from Lenovo update manager I found out that the touchpad on my T60 is not working right. Symptom is that whenever my T60 is tilted forward or backward (i.e. not sitting horizontally flat), then there will be great difficult trying to control the pointer with the touchpad (not responding, etc). Did somebody encounter similar problem?

Answer:Weird Touchpad / TrackPad problem on T60

I found that the problem can be due to the palm rest region being pressed down my my palm:If I press the palm region up on the edge (as it flex a little bit when I use force), then the touchpad works fine even when the laptop is tilted. However, when I stop pressing up on the edge, especially after I have put my palms onto the palm rest to type again, then the touchpad stop behaving normally again It is a design fault of T60, or is it just my T60? Can I have it fixed?

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 Hey guys, I'm having problems with the touchpad buttons: the system can't distinguish a left click from a right click. Whenever I click one of the two buttons the system reads it as if I'm clicking on both and keep pressing. I tried also to disable them and use the trackpad but also those buttons are not working well. They just work for a couple of minutes and then they stop. However if I run the Thinkvantage suite they seem to work fine and the system reads the click properly.What do you think is wrong?Thanks

Answer:Touchpad and Trackpad Buttons not Working

Today I noticed both my touchpad and joystick stopped working.  I could move the cursor but the clicks would not register.  I restarted and it worked again.  I recall a couple of days ago I updated the drivers, one of them I think was for the touchpad.

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Guys I see hundreds of posts on this old and aggravating topic with totally guesswork "answers" from Microsoft, help forums, including this one. There has to be an answer, right?

BTW this seems common on all types of laptops irrespective of make. I have tried this with both the vendor [lenovo] driver and with standard MS provided "mouse" driver. No diff in this regard though the packages are very different [lenovo very complex]
Also, this is a new phenomenon on this particular unit. In the past, no issues. Windows power-plan update?

as title says. Use laptop. Leave laptop [plugged in or not does not matter]. Return to use laptop after hours. Laptop awakes by normal means but no touchpad/trackpad etc function. Logoff, logon, still no touchpad cursor movement [frozen in centered position].

There is no Power Plan setting for "mouse" or touchpad or trackpad.
There is no Advanced Tab in Device Manager for same
There is no sleep/power/etc settings anywhere in Device Manager for same
There is no Windows error related to the problem
Full reboot required to gain coherency

Something in Power Mgmt, I guess, is offing the touchpad but the parameter is not obvious.

Someone somewhere knows this answer, right??

Answer:Touchpad Trackpad inoperable after sleep

Other then the button to disable the trackpad being somehow accidentally pushed, A lot of the times this problem is reported, And I keep going through all the options. If you have done all the fixes, the problem is most likely with the touchpad itself on the laptop. It is usually a hardware issue. I would call the laptop company and go through their troubleshooting steps (even though forums usually cover all those angles well). But it is usually hardware if all the fixes that are suggested are applied.

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Dell,
Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.



 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  
Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.
Reference:
 The Touch Bar on MacBook Pro.
This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055
 - voxmu

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I've had my y510p for about 3 months now (after it was replace because the first one I recieved went all crashy and insane). I "upgraded" windows 8 to windows 8.1 in a funny moment about a week after I got it - which over all seems to have gone totally fine. The elan touchpad has always been a little anoyingly "wooly" but basically functioned well. But about 3 weeks ago it started making little hops as I tapped meaning I clicked on the wrong thing and then it started sometimes wandering and jittering while my fingers were resting on it (especially anoying when using 2 finger scrolling). then it started going into a little dancing about mode where occassionally it starts hopping about and clicking on things. which is a total pain. It doesnt do it all the time but it seems to get more frequent. it also seems to increase with sonsistent use (like if im clicking arround on pinterst or something then it seems to get worse and worse - grounding issue?) Its anoying enough now that I dont trust it and as often as possible turn it off and use an external mouse - but obviously that not good enough. I have downloaded and installed the more recent drivers for windows 8.1 64bit from the lenovo website here: http://support.lenovo.com/en_US/detail.page?DocID=DS037924 and its hard to say really but if anything that has made it marginally worse... Any help gratefully recieved - I really hope its a fixable software problem as I'm in the middle of a big p... Read more

Answer:Ideapad y510p elan touchpad erratic jumping and clicking

Unfortunately the drivers on the Lenovo website are quite old.  I got fed up with how the track pad works in the Y510P so I started experimenting with a variety of drivers.  The ELAN drivers I am using now are intended for Toshiba laptops but they work fine on the Y510P.  You can read more info starting here. http://forum.notebookreview.com/ideapad-essential/720343-ideapad-y510p-359.html#post9622928 I find that the track pad is a lot better with these drivers.  There are more adjustments and more features so you can get it working like how a track pad is supposed to work.   Lenovo has ignored this problem for months.  You will need to fix this problem yourself. I plan to write a clear guide this weekend with lots of pictures to show you exactly what needs to be done to install these drivers into a Lenovo Y510P.  

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Whenever I wake my chromebook from sleep the trackpad function is inoperable. There is no cursor displayed and using the trackpad does not appear to have any effect (i.e. no "invisible" cursor either). Upon reboot all trackpad function is restored. This started happening after I had been using my chromebook for a few months, so I'm guessing there was a software update associated with it, but I have no idea which one. Anyone else experienced this? TIA

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Hello. I wonder if there are any solutions for the following problem I am having with my touchpad. The touchpad mouse is extremly glitchy Please help, as this is a really basic requirement for any touchpad. I am currently a little disappointed as this is the most expensive laptop i have ever purchased. The touchpad/ imagepad has many functions, but the simple ability to be unable to point to exactly where you need to 20% of the time, is making this almost unusable. Notebook details: HP Envy 17 - Windows 7 - Model - 17-3270NR I look forward to your help guys! Thank you.

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Hello, I posted as a part of another thread before but decided to make my own thread for this. I have lost my lenovo partition and reinstalled windows 10 on a fresh install.  This has resulted in my trackpad being rendered unfunctional. I have tried all sorts of drivers to try and get it working but alas nothing has worked. I contacted the live support and they just told me to install the Lenovo companion and give that a go with the drivers from that, but it did nothing to help and ended up downloading the same drivers I tried before.   I have the same issues in Ubuntu also and there is no activity when it comes to the pad, the buttons dont work nor does the motion.  I have looked around on the internet and found next to no solutions for the problem I have.    On my device manager I have however one single unknown device, which I have tried to install drivers onto and that doesnt work also, so I have no idea what that could be.   I would like any advice at this point becuase its driving me mad and I am unable to return the laptop due to being currently in another country.   Thanks in advance.

Answer:Ideapad 320-15AST, touchpad/trackpad unfunctional

Try the F6 button, it worked for me!

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Received my new X1 Carbon 2014 this week. After only two minutes of use, the trackpad and toucphpad stopped working. I hade to use an external mouse, and even after all driver updates it still didn`t work. If I restart the machine, sometimes the track-touchpad will work, but suddenly it freezes up again (after only minutes of use), and I will have to restart to fix the problem. Have used it for 5 hrs now, and how probably restarted about 30-40 times.  Anyone know what is causing this problem and/or how I can fix it?     //alex

Answer:X1 Carbon touchpad and trackpad stops working.

does the same problem manifest itself in the BIOS menu?have you tried doing all the updates through ThinkVantage System Update.

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HI All I am in need of help please i have a X1 Carbon that was Recently purchased for a user at our office. But as you can tell from the subject of this topic the touchpad and trackpad stops working working after a few minutes of working on the machine.  I used Lenovo System Update to update all the drivers to the latest version and this was not successfull, I then tried a reinstall  of windows and the manually downloaded the driver from lenovo website and installed it but still no luck. I have checked and they are not disabled in the Bios and they are not and the Bios is on the latest version I have also tried to let it run on the windows driver that downloads from windows but also it stops working. from what it looks like the trackpoint and touchpad disable cause when i go into the mouse properties the option to enable them both is greyed out i then log on as the local admin to see if it is a permission thing but it is also greyed out. This happens regardless if the machine is on battery or plugged inThis user travels  alot and needs them both to be working.  I came across the below forum but i dont see much of a response from lenovo.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-touchpad-and-trackpad-stops-working... 

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Hello all, 3 days ago, on June 14, the touchpad on my Twist s230u stopped working. No apparent reason for this (tried to undo windows updates / system restore but did not help). The trackpad is not working also. Another thing - when the computer does a full shutdown and restart from the beginning (i.e. with the possibility of accessing the BIOS with Enter at the first screen), the keyboard is not working. I have to power the computer down once more and restart it. I'm running Windows 8.1, 64 bit. I tried to reinstall the new synaptic drivers but it did not help. Thank you in advance for your ansers. Cy

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Hi, Since i've upgraded my laptop (T440s) to win10 (fromwin8.2) the trackpad and the touchpad have been disabled. I've tried to downgrade my touchpad driver and it works approximately (just the click and the trackpad and i can't access to the configuration panel: ultranav). I've already tried to find the last driver on Lenovo website but it didn?t fix it. Is there a driver that works propely with win10 ?  If not, is there another way to fix touch/trackpad? If not how can I force my computer to stay on the previous driver after reboot (win10 automatically update my drivers at each reboot)? Many thankstd

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Hi, I just unpacked and set up my new computer (u310) last night.  Both last night and today I have had some issues where the two-finger scroll on the function just randomly stops working.  It seems to work again after rebooting.  Does anyone know how to fix this?  Thanks!

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The trackpad and touchpad of my Yoga stops working: the cursor freezes and after a while disappears from screen. Once the cursor is gone it does not appear again, even after a clean reboot. I have tried to enable it via the Control Panel Mouse settings or Input section of ?Lenovo Settings? application but had no success.
The problem has happened several times so far, always after the laptop sleeps due to inactivity. The only way I have found so far to bring the trackpad and touchpad back is by going to the BIOS settings and restoring the default configurations (I have never changed the BIOS settings on this PC, so I can?t figure out why this solves momentarily the problem).
 
Any ideas on why this problem is happening, and how to solve it without messing with the BIOS settings?
 
This is becoming really annoying, it has happened three times since yesterday (10/23/15).
 
My BIOS version when this first happened was 1.26 (GQET46WW), my current BIOS version is 1.27 (GQET47WW). My laptop runs Windows 10 Pro (automatically updated from the Windows 8.1 version delivered with the laptop).
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
1/20/16 EDIT: Not a ThinkPad Product

Answer:Yoga - Trackpad and touchpad stops working

Hi jrojasledesma Can you post the model of you Thinkpad Yoga? You can try updating the mouse driver of your Thinkpad, but it is important to know the model to see if it has a ELAN, ALPS or Synaptics mouse. Regards

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Unfortunately, the trackpad and touchpad of my T460p stop working intermittently. The problem seems to occur after the laptop is going into hibernation. When it boots up afterwards, neither the trackpad nor the touchpad or the mouse buttons work, and the device manager shows the Synaptics device having a hardware issue. The problem persists when rebooting the system and even when using a different operation system (e.g. Ubuntu via a Live USB). I tried upgrading the Synaptics drivers (v19.0.19.1), which does not solve the problem though. I also tried different driver versions (e.g. the ones offered on the Lenovo site), without success. I encountered this problem both on Windows 10 Home & Windows 10 Enterprise Edition, as well as various Linux flavors (Ubuntu, Fedora). The only workaround that I found is to shut down the laptop, remove the battery and reboot it afterwards, which seems to reset the faulty state the touchpad is in. I strongly suspect that this is a problem with the firmware of either the mainboard or the Synpatics device itself, which puts it into an invalid state when going into hibernation. For now, I disabled hibernation mode, which avoids the problem but is not ideal of course. Did someone else run into this problem? Any ideas how to permanently fix this? I'm very happy with the T460p otherwise but this problem just drives me crazy as it's impossible to use a laptop without touchpad/trackpad when traveling.

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I recently got this new Thinkpad T460p and installed Windows and Ubuntu in dual boot. Even after 3 Days there was no error. But today I noticed a quite annoying behaviour. When I boot into Windows (Start up --> Grub, select Windows Loader --> Windows 10 starts) there appears the loading cycle (those white points) and for a short moment, even before the locked Windows screen appears, I can see the cursor. But immediately after that (when the locked home screen appears) the laptop won't recognize any input via touchpad, buttons or trackpad andthere won't appear a cursor at all. I need to login and wait for about a minute (Whatever I do, the laptop won't recognize anything but the normal keyboard), thats the moment in which my Laptop realizes that there are more possibilities to input data then just the keyboard and recognizes everything (touchpad, buttons and trackpad).I already deinstalled the synaptic driver and reinstalled the latest update and even tried the one before that one just to be sure. Nothing fixed my problem yet.PS.: When I start into Ubuntu there is no Problem at all.PPS.: When I started into Windows a day ago It worked fine as well.

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Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

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