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X301 Bitlocker asking for recover key every time.

Question: X301 Bitlocker asking for recover key every time.

I went out and bought a 128gb 1.8" SSD for the purpose of upgrading my x301 to Win 7. I really wanted to preserve my old XP environment on the stock 64gb. I did a fresh Win 7 Ultimate install, initially I installed the 64bit version but found my VPN software would not support it so then I wiped and installed 32 bit. I did leave the 100mb partition that the 64bit version created. Installed Win 7 32bit, installed the lenovo software update program and let it put all of the software on the laptop. Did the win 7 update thing (this all took the better part of a day). I wresteled the TPM chip and now have it owned by win 7. Had to do the "hit esc" till the red win7 loader, power off, enter bios, clear keys method, but it worked. Now Win 7 says it ownes the tpm. Trying to turn on Bitlocker doing the "key test" results in the screen on every reboot saying that something has changed. I then turned on bitlocker, let it encrypt drive without doing the test and it completed sucessfully but every reboot asks for the recovery key. I've tried just about every "fix" I can find for this, including, changing bios boot order to only include hdd, suspending/resuming BL and a host of other things as well, updated bios. Nothing seems to work. I'd really like to use bit locker but not if it is not going to work right. I did come across a post that involved some policy editing then turning of/on again and have not yet tried that. Just wondering if leaving the 100meg partition from my first 64bit install might have something to do with my probelm as I've read that is where they keys are stored. Since all of this encrypting/descrypting takes a lot of time so I'm limited on how much I can do. Any suggestions would be great. Seems like lots of people have trouble with bitlocker for various reasons.

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Preferred Solution: X301 Bitlocker asking for recover key every time.

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Answer: X301 Bitlocker asking for recover key every time.

I believe I found the problem enabling bitlocker on my x301. I tried just about every possible thing I could find on the internet and was unable to get it enabled. Every time on the next boot I would get the message (pre windows), from the bios that the environment had been changed and bitlocker would fail to encrypt the drive. If I encrypted the drive without the bitlocker test it would encrypt but every boot would make me enter they recovery key in order to boot. Last night I found a post that indicated that bitlocker would make a 300 meg partition (100 for itself, 200 for oem utilities). That got me thinking. Today I decided to shrink my system partition and leave some unpartitioned space on the drive in case it was trying to make this partition. That's when things changed. Suddenly bitlocker started working properly. I still only see the 100 meg windows partition, but maybe there is another hidden partition that it was unable to create because I had given all the space to my system drive. I left 500 megs unpartitioned, enabled bitlocker and it's working fine. For me, problem solved. Hope this helps someone. One nice thing about Win7 is that it allows you to shrink/expand volumns right from disk management so no playing around with PE boot disks.

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I went out and bought a 128gb 1.8" SSD for the purpose of upgrading my x301 to Win 7. I really wanted to preserve my old XP environment on the stock 64gb.

I did a fresh Win 7 Ultimate install, initially I installed the 64bit version but found my VPN software would not support it so then I wiped and installed 32 bit. I did leave the 100mb partition that the 64bit version created.

Installed Win 7 32bit, installed the lenovo software update program and let it put all of the software on the laptop. Did the win 7 update thing (this all took the better part of a day).

I wresteled the TPM chip and now have it owned by win 7. Had to do the "hit esc" till the red win7 loader, power off, enter bios, clear keys method, but it worked. Now Win 7 says it ownes the tpm.

Trying to turn on Bitlocker doing the "key test" results in the screen on every reboot saying that something has changed. I then turned on bitlocker, let it encrypt drive without doing the test and it completed sucessfully but every reboot asks for the recovery key.

I've tried just about every "fix" I can find for this, including, changing bios boot order to only include hdd, suspending/resuming BL and a host of other things as well, bios updated. Nothing seems to work. I'd really like to use bit locker but not if it is not going to work right.

I did come across a post that involved some policy editing then turning of/on again and have not yet tried that.

Just wonderin... Read more

Answer:Lenovo X301 Bitlocker asking for recover key every time..

I believe I found the problem enabling bitlocker on my x301. I tried just about every possible thing I could find on the internet and was unable to get it enabled. Every time on the next boot I would get the message (pre windows), from the bios that the environment had been changed and bitlocker would fail to encrypt the drive. If I encrypted the drive without the bitlocker test it would encrypt but every boot would make me enter the recovery key in order to boot.

Last night I found a post that indicated that bitlocker would make a 300 meg partition (100 for itself, 200 for oem utilities). That got me thinking. Today I decided to shrink my system partition and leave some unpartitioned space on the drive in case it was trying to make this partition. That's when things changed. Suddenly bitlocker started working properly. I still only see the 100 meg windows partition, but maybe there is another hidden partition that it was unable to create because I had given all the space to my system drive. I left 500 megs unpartitioned, enabled bitlocker and it's working fine. For me, problem solved.

Hope this helps someone. One nice thing about Win7 is that it allows you to shrink/expand volumns right from disk management so no playing around with PE boot disks.

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I have just updated my new X301 running Vista 32 bit with the latest BIOS and I get a boot failure message which refers to Bitlocker. After ignoring this the laptop will then boot.In an effort to fix this I disabled bitlocker and the machine rebooted OK.I then tried to enable bitlocker which now fails with the following message: The BIOS did not correctly communicate with the MBR. Please help!!

Answer:X301 - Bitlocker fails after BIOS update

Hi jasonw, welcome to the Lenovo Community! If you are using BitLocker, the BIOS upgrade sequence is: 1. Disable BitLocker (don't decrypt).2. Upgrade the BIOS.3. Enable BitLocker. It sounds like you did Step 2 before Step 1?

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Hi Mr/Ms
drive encrypted
with BitLocker 
I used
driver for three months my computer is broken I bought a new computer    when i was try my flash disk new computer its give me this  problem 
BitLocker Drive Encryption failed to recover from an abruptly terminated conversion. This could be due to either all conversion logs being corrupted or the media being write-protected
? know my passworrd but I do not know
the BitLocker
recovery key what can i do know pls some one help me 

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my laptop has freezed, I restart it with power button but now, at start up, BitLocker said that:

You need to enter your recovery key because Secure Boot has been disabled. Either Secure Boot must be re-enabled, or BitLocker must be suspended for Windows to start normally.

I gone to UEFI settings and define a password to re-enabled Secure Boot but BitLocker when I restart comptuer said that Bios secure parameters has changed... It doesn't solve the problem.

The problem is I don't have my recovery key. I tried to recover my recovery key using Microsoft account but I had to update my phone number and so my security settings are locked for one month. My question is :
Is it possible to boot on Ubuntu USB key or plug HDD to an Ubuntu computer, copy files and decrypt them one by one with my password session ?Is it possible to retrieve my recovery key using Windows command line and session password ? (I can access to Windows recovery menu so I have access to commands line.)Is a program to decrypt completely my hard drive exists ? I will write it on a USB key, start it, enter my session password and it will decrypt all the disk or something like that.
Thanks a lot.

Answer:How can I recover my BitLocker recovery key

What do you mean by "session password?"

Assuming you are using a TPM with BitLocker (which is the default) then there is no way to recover your drive without the recovery key. That is the entire point of BitLocker.

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How can i recover SSD with bitlocker active? When i put the SSD disk plugged in another machine with external adapter, i can see the disk but with RAW format. I have the recovery key but when i use the recover software (example EASEUS) i cannot see any field to put my recovery key and i cannot see any important files to recover because the drive has encripted.

Someone else had the same problem?

Sorry for my bad english.

Many thanks in advance.
Jo?o Vieira

Answer:SSD with bitlocker dead - How to Recover

Hello and welcome Joao mate I think you might be better posting in the 8 forum - same folks same organisation

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A CI is deployed to workstations to enable bitlocker. Many desktops are asking for recovery password. Many workstations are encrypted successfully.
how to troubleshoot the reason for desktops which are prompting for recovery password. 

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Question: X301 SSD Boot Time

Hi,I'm considering the X301 with a SSD. I'm not sure if I'm going to buy now or just hold up until Win7 or a hardware refresh. One thing I'm concerned with is boot time. Can anyone tell me what their getting on a X301 with MS Office loaded for boot time, hibernate time and wake time? I'm not planning to use the dvd and will have the 6 and 3 cell batteries installed. Thanks. Regards-Michael G. 

Answer:X301 SSD Boot Time

just so you know, windows 7 could be up to a year away.  my X300 would boot server 2008 in about 35 seconds to the desktop with aero installed.   i never used vista on it. hibernate... dunno.   i never use it. sleep and wake only took a few seconds.   sleep was roughly 10 seconds and wake about 2. office 2003 apps loaded in about 3~5 seconds depending on the app. i haven't had the chance to play with an X301 but would imagine it to be the same or slightly quicker due to the faster memory bus. hopefully that helps a bit. good luck!

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To install another operating system, I forced to resize my partitions.
I had a drive that was encrypted with bitlocker. After changing the drive and restart I noticed there were only two of the drives that on them Windows installed and another drives changed to free space.
Bitlocker encrypted drive was 100G and another drive 244G. Drives I converted to a drive then format it to restore my data. All the information was not encrypted, was returned but encrypted data was not returned even one bit. I changed the size of D to 200 GB again and after a lot of searching I found the repair-bde command.

this was result.
is there any solution to back my data?
please help

Answer:How to recover my data,encrypted by Bitlocker?(with this condition)

Welcome to Windows Seven Forums.

Please check this tutorial in the hope it will help you remove the Bitlocker drive encryption.

BitLocker Drive Encryption - Windows 7 Drive - Turn On or Off with no TPM

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Hello windows seven,

I was thinking for this...

Local Disk C --> either bitlocker encrypted or unencrypted.
Local Disk D --> bitlocker encrypted partition and a space for backup

How can I backup and recover if using Acronis?

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I tried to encrypt my external drive using BitLocker, but during the encryption, the usb was disconnected and
the encryption could not finished to perform. When I reconnected the drive, I could no more access the data. A pop up message saying that the "Encryption has been paused" is now on and can't resume nor access my data: please what to do?

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i m having nokia lumia 625, with OS windows10 10166 build installed. 3days back i got a blue screen with Bitlocker. i tried every possible thing like i used 'LSRT' & 'WSRT' but while installing the download package i m getting error code as 0x80131500 on 'LSRT'
plz help me to reset my device..
thank you.
P.S:- my pc is having windows 10 RTM, firewall is disabled

Answer:How can i recover my device from 'BitLocker' blue screen?

Plz some1 rply

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My computer is running windows 7. It have 5 partition: C (windows), D, E, F, I. D: and F: partition is encrypted with bitlocker. I tried to shrink D for 2GB free volume wih diskmgmt in windows 7. After that, F: drive disappear on windows but It still appear on diskmgmt as unlocated partition. I tried to used Active recovery partition but It cannot solve the problem. Please tell me how?
Many thanks,

Answer:How to recover a unallocated partition with bitlocker encryption

Hello John,

Could you post a screenshot of your Disk Management window showing all of your HDD's layout to help us better understand what options you may have?

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I need advices about how can I solve my issue:

I have an external drive. I started the encryption drive with bitlocker, during encryption process,
the drive has been disconnected so I wasn?t able to continue the encryption process.

Now, the drive is partially encrypted. When I want to access the drive, I got the error message
?Encryption Failed to recover from an abruptly terminated conversion?.

I would like a procedure to recover the remaining data: encrypted and non encrypted

I used M3 Bitlocker Recovery but the tool freezes, I am currently trying TestDisk 7.0. Analysis
is in progress.

You'll find attached screenshots and detailed description of the situation.

I have the passwords & recovery keys

ps: I cant attach screenshots

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Hello Dears. I had encrypted my drive by Bitlocker in windows 7. 
few days after my friend did quick format in my encrypted drive.
my 300 gb of data lost. and nothing saved
i remember unlock password. 
how can i recover my data ??? i need my data
i tried drive recovering tools (advanced EFS data recovery, easeus . . ,) . but . . . it's encrypted and formatted drive. 
can i undo quick format and decrypt ???
sorry my english is not good.
someone help me please. 

Answer:Can i recover lost data from encrypted drive by Bitlocker

BitLocker is not the cause of failed to recover files. Format a drive will clear all data saved on the hard disk. Thus recovery formatted data will be a hard disk based technology but not related to operation system. There is no build-in data recovery feature in Windows operations. So we will needto use third party recovery tool or contact third party data recovery company for current issue.

As recovery missing data service will be expensive, we can also check emails and contact friends to see if that can help get a part of files back especially for photos, documents etc.

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I accidently formatted one of my drives which was previously encrypted.
I tried some third party software as "recover my file" but it didn't work.
Later then, I experimented on a formatted (not encrypted before) usb drive to recover files by same software and it did work.
After that, I encrypted the usb drive and then formatted it. Then I tried to recover by same software, but it didn't work. So, it's apparent that it is not possible to recover from a encrypted and formatted drive by a usual recovery software. Is there any
other method that can help me.
Please inform, I'm in a dire need.

Answer:How can I recover files from a formatted drive which was encrypted by bitlocker.


I suggest you contact the local data recovery company to recover the data. Thank you for your understanding.


Vincent Wang
TechNet Community Support

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Sorry for my english. I formatted my bitlocker encrypted patition (80GB, about 30GB of data).
I lost all of my data on that patition.
How can i recover data? I dont have recovery key, but i remember the password.
Thanks in advance!

Answer:How do i recover files from formatted BitLocker encrypted patition

Have a look whether you have a restore point from before you did the encryption. Maybe you can get the files from there. See here how:

ShadowExplorer - Recover Lost Files and Folders

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when i used my win 10 my (media) Hard disk suddenly unallocated with 2 partition one it. one of the partition was encrypted with bitlocker

Now I used window 7 ultimate and to try to recover my data I follow steps according to the great guide :
Now the problem was on the step to create recover.img :
when i type "repair-bde F: E:\recover.img -rp 517253-653510-042988-665027-063393-559515-700700-268211"
I get ERROR: cannot use 517253-653510-042988-665027-063393-559515-700700-268211 (the recovery key) to unlock the input volume, please try different recovery password or recovery key

I am sure that it is the right recovery key. 
I also have identifier and password for the bitlocker partition

PLEASE ADVICE my Data is very important   !

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I am running Windows 7 Enterprise with Bitlocker.
Unfortunately I ran into problems booting up and eventually it looked like the harddrive (SSD) was malfunctioning. My backup solution was fresh so I haven't given it much thought, just replaced the drive, but I would still like to know if it's possible to
recover data from the drive while it's encrypted with Bitlocker?
I have searched the net for info but none of them seem to focus on my problem; the drive itself shows no volume information, so I'm unable to run any decryption protocols on it. Therefore I'm unable to run any recovery software on it either.
I'm afraid I might've made the situation worse with my attempts at recovery, but still, any help is appreciated!

Best Regards,

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please help
how can I recover data from a damaged disk (not physically) of an external encrypted Bitlocer.
Description of the situation:

After connecting the drive - I can decipher it by typing the password - but when you try to open the contents of the report the message "format disk"
- the disk probably has some volume damaged - it has been disconnected from the computer (without being turned off)
What I have done so far:

Using the "Lazesoft" program - I managed to copy (of course after entering the password
on the damaged disk)
the content to another external disk (full - looking after size) but -
this data is encrypted (mainly ending with .ER)
I am asking for a hint:

whether the data that is on the new disk can somehow read (on this disk I can try) [or/and]how to create a damaged disk image to try on another disk [or/and]how to repair a damaged disk (as a last resort) - I am afraid of total data loss [or/and]what other program to use to copy data from a damaged disk
but decrypted
Thank you in advance for your help
Best Regards

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Hi folks,
Just came across a scenario for one of our customer. 

Trying to recover data off a drive that is bitlocker encrypted. No recovery key available to get pass bitlocker and access the drive.
Please advise if I reinstall OS preserving the old data in windows.old folder; will I be able to get the access the windows.old folder afterwards to get the data off it.

Thanks in Advance

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Hi!At first I hope I'm posting in the right forum for my questions about the upcoming X301. If not, please move to the right section.Next I want to ask a few questions about some facts I read in the first reviews of the X301 (sources see below). First the reviewers experience a notable shorter battery life of the Thinkpad X301 (3h max without the additional bay battery) compared to the X300 (4.5h max without the additional bay battery). Is this true or do you will there be any optimizations which will lengthen battery life until you sale them?Next, one of the testing sites mention, the boot time is about 1min 37sec on first startup, which is again far longer than booting the X300 on first startup. Will here also be some optimizations till shipping the X301?  I'm referring to these sources:geek.comGottaBeMobile.comLaptop MagazineTigerDirect videomaybe anyone can send this to someone official, who may answer my questions?greetings from Austria,myAces

Answer:2 questions about Thinkpad X301 (battery life/booting time)

*bump*Since I'm going to order my new notebook on Monday, I'd like to have these question cleared till then.So please write me an answer, also if no forum member can answer this questions, or send these to someone who can answer them.Sincerely,myAces

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I updated for latest power manager 3.29 and battery "gadget" in task bar is showing remaining time totally wrongly. E.g. at the moment I am having 74% of battery left and remaining time is 33mins. I am using normal battery + ultrabay battery. Anyone else seeing same?


Go to Solution.

Answer:X301 / Power manager 3.29 showing remaining time wrongly

in Power manager under battery tab there is a botton bat. maintenance click that then click battery gauge reset

_______________________________Thinkpad R61 7733-1GUThinkpad X61T 7762-54UThinkpad X60T 6363-4GU_______________________________Did a member help you today? Thank them with a Kudo!If a post answers your question, please mark it as an "Accepted Solution"!Regards,GMAC

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Dear community,  I recently updated my BIOS using the thinkvantage flash BIOS utility for no reason other than it appeared on the update utility. I also updated the model number, once again for no real reason other than update pleasure. Now, everything works perfectly fine on the system, and I have no problems EXCEPT: I use New York Times Adobe Air product called "Times Reader". Since the update, when I try to log into the Times Reader I get an error that states "Authentication Error. Check that your system time is set correctly." In the pre-boot set up screen the time seems to be set right, and in the windows utility the time is set correctly. So my questions is, after a BIOS flash / Model # update, does the system time function need some re-boot / update?  Thanks! 

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I've never used Bitlcoker before

Have win 8.1 pro

Can I use this to encrypt my office 365 access database files or folders, too?

If so, how?

Also, I'm currently saving files to 'skydrive / myusername'. Is that the same as the new Onedrive pro?

I want to understand where to save my files to have BOTH local & onedrive copies. THANKS !

Answer:How to use BitLocker for first time user

Bitlocker is only for Drives, USBs, partitions and other forms of drive. However Bitlocker is not available for skydrive for it is not a drive. You can encrypt files by using Microsoft Office's built-in encryption. If you want you can put your local files on a usb or you can make a partition and then encrypt it with bitlocker.

There is no other way that I know that can encrypt BOTH local and Onedrive, your best option is to encrypt all the files one by one using Microsoft office's encryption (or password lock)

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Thought I'd ask before I do something stupid
I'd like to encrypt my fileservers with Bitlocker but I wonder how fast it is these days? The servers run Windows 8.1 and when trying on another system I get about 100MB reads and writes during encryption - is this somewhere in the ballpark for performance? Oh and the cpu supports hardware encryption as well

Thanks in advance

Just finished encrypting a Raid6 array with 8x2TB drives. Time approximately 24 hours and an average speed of about 125-130MB/sec. Cpu is an AMD A4 5300 dual core cpu. Not so bad imho.

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After I restored to default settings in the bios , I get into this problem of bitlocker requiring the key to start. I tried to suspend bit locker but bit locker management is not available . OS is win 8.1 , product is Dell Venue Pro 11 Tablet.

When I tried to use elevated command to disable bitlocker , the system does not recognize "protectors" in the command line.

What am I to do? I am sick of entering the very long Key , each time I bootup


Answer:Help with bitlocker requiring key every time I boot up.

Problem solved.

I must have miss typed the command to disable Bitlocker the first time I tried it.

After disabling and re enabling . It is OK again.

I still find it strange that the Bit Locker On/Off Encryption function is not available from the Control Panel.

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Using a Dell tablet, with Windows 8.1, I now have to enter the 64-digit bitlocker recovery key every time I power up the tablet.  After doing
so, it permits me to continue to restart.  Previously, I was only required to enter a password to get to the desktop.  If I run Windows update, or any other process which might require a restart, it will do so without having to reenter the bitlocker
key.  How may I determine what caused this change in powering up the tablet, requiring the entry of more that just a normal password?  This just occurred within the last 1-2 months.

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We see everytime the X270 with Windows 7 x64 SP1 boots up (No UEFI), it keeps asking for Bitlocker Recovery key. The TPM version on it is 1.2. So is it a known issue ?

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Hello,  we have a new model in our company X270 & T470 and both has issue after enabling bitlocker. it's Windows 10. everytime we reboot is asking for recovery key, we triyed suspned and reenable but it's the same. note: past model X260 & T460 has no issue with the same configuration.  please help


Go to Solution.

Answer:X270 Bitlocker requests recovery key every time

Not much help here, but we are having the same issues as yourself, corporate Image using Windows 10 everyboot will prompt for a BitLocker key, working fine for all other models just the X270 / T470 I suspect something in the BIOS is causing this, but not sure what exactly. Regards Stewart

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Hello, Just last week Turn on Bitlocker on my X260 with Windows 10 Pro and everything worked fine. But few days later I run Lenovo System Update tool, it updated BIOS version from 1.34 to 1.35. After BIOS updated every boot loading it keep asking recovery key for Bitlocker. How can I to fix this issue? Thanks,Balgaa

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I have automatic incremental backups scheduled to run every day at 6PM of our server (Win 2008 r2). The task backups up important folders to 2 different external drives (X: and Y: ) running bitlocker. They are set to automatically unlock on the server when connected.

Once a day when I get in the office in the morning I swap the drives for an off-site backup. Every few days (about 80% of the time), one of them remains locked still after plugging it in until I double click it under Computer, then it unlocks (no password, which is how it's set).

If I don't manually go n check and it's locked, the backup fails that night. How can I get it to automatically unlock right when I plug it in 100% of the time?

Answer:Bitlocker Not Auto-Mounting Drives Every Time

I think I solved it. I was just unplugging the drive every time but for a week+ I "safely removed it" within Windows before unplugging it and it seems to mount fine every time so far.

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Team - Trouble here!! Have ~730 GB of data on my 1TB iOmega HDD. Turned on BitLocker on my Windows 7
system, set password, created and saved recovery key file, and i saw it started encrypting (very slowly, which i think is normal). Left it there for hours and when i came back I saw it is asking me for my password for my unlocking... which i entered and it
just wont open. Goes "NOT RESPONDING". I did not lose power during the initial encryption and neither did i pull out the HDD (to my knowledge) even though I read in the MS content that encryption should resume the next time a drive is plugged in,
it it got interrupted the first time or whatsoever.

However, started my research and was shocked to find several people have had similar problems. Also references that data must be backed up before encrypting (may
be common sense). Well, i have not done that, did not know that a simple of act of encrypting could be such a crime, especially when you are encrypting what you have just taken a backup off - before proceeding towards a formatting of my laptop.

Tried the manage-bde commands and the results are in a pic that i cannot attach. Interestingly, i find that the "manage-bde -status" command shows "conversion status" and "percentage of encryption" as unknown. Is this normal? I
do not really remember seeing any screen (when i came back after hours to check the status of the initial BitLock'ing) stating "hey i am done&quo... Read more

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I had a lot of issues with the screen blinking/flickering on/off when removing the laptop from the WD-15 dock and read that the new BIOS upgrade would fix this issue so I went ahead and upgraded the BIOS.
I installed "DellDockingStationFwUp_1.0.0.8_20161220_WD15.exe" and "XPS_9550_1.2.21.exe".
I added Bitlocker protection the first thing I did when I got the laptop about a year ago and it has been working fine.
After this upgrade (with or without) the dock attached I get the Bitlocker code prompt at every start of the laptop.
I can't seem to roll back the FW upgrades as the installer tells me I have a newer version installed...

Answer:Windows 10 Bitlocker code required every time after BIOS upgrade on XPS 15 9560

After searching and checking I found that I no longer have any compatible TPM according to Windows.
(Win 10 Enterprise 64bit Build 14393)
Looking in the BIOS there is no setting for TPM anymore so then I found a way to rollback BIOS FW.
It was by shutting down, unplug the power plug and then keep CTRL+ESC pressed while plugging in the power plug. That brings up a prompt where I could do a rollback and after that tehre still is no TPM in BIOS. I run the same again but this time I chose to reset the BIOS settings, still no TPM!
I still have to give the Bitlocker key at every startup and to top it off the laptop no longer goes to sleep when the lid is closed, it shuts down even though the settings is to "sleep".
This of course means that every time I carry it around I have to add the Bitlocker key when picking it up.
Our corporate network requires Bitlocker so I can't use the laptop without bitlocker in the domain.
Any suggestions?

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HELP, just bought my first Thinkpad, the X301 from tigerdirect. Everything's great except that it freezes every now and then, at least once a day.  Haven't installed anything other than factory pre-installed stuff, thought it was the McAfee hence got rid of it, running AVG antivirus now. Thought it was IE so switched to Firefox, no help there neither, Google Chrome, still freezes. Strange thing is, on Vista Business, when it freezes, there is nothing you can do except for HARD RESET!  I mean CTRL-ALT-DEL does nothing at all, neither did CTRL-SHIFT-ESC. Are there any other owners facing the same issues? Updated the X301 with patches, both ThinkVantage and Windows, still hangs. It's very annoying to pay such a high price to go back to primitive Windows that freezes.  Is this normal? Please help. Thank you. Message Edited by teeteet on 10-27-2008 08:35 AM

Answer:X301 - Freezes all the time, CTRL-ALT-DEL / CTRL-SHIFT-ESC no effect

I had a similar issue with my Tigerdirect x301 but seemed to have resolved it by doing a clean install of Vista. There is a good thread on the forums over on on how to do this. In my particular case I eliminated most of the extra but IMO unneeded software that came with it and went with 64bit Vista business since I had that OEM disc from my desktop build. I did have one temporary problem in the clean install with it stopping the Vista installation, saying I needed a driver for the Mat**bleep**a CD/DVD device, but I eventually got around that by going into the BIOS and switching the SATA controller mode option to Compatibility from AHCI mode. I got this thing last week and it must have froze 10-12 times in the first two days and in the five days since I did the clean install it has not crashed once and I swear it does everything faster.  Just this afternoon I added another 2 gb of RAM and looking forward to see what 4 gb will do for speed.

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At first, I don't need to recover my data, I just want my drive back to re-use it.
How can a format my usb drive including all boot sectors which sees to be locked/write-protected by bitlocker?

My problem starts with decrypting my drive by deactivting bitlocker on it by entering the valid password/recovery key. At 36% of decryption the process halts without reason. Now, I'm unable to access my drive or resume the process.

I tried... format with windows
   ..remove with diskmgmt
   ... remove with diskpart
   ... repair-bde
   ... manage-bde
   ... ubuntu live cd
   ... mass production tool software, to override the whole stick

nothing worked. The only thing which worked was once the software M3 Bitlocker recovery Free, but just one time to access the locked partition. But, as mentioned I don't need to recover my data. With that tool I'm not able to wipe the drive.

That Bitlocker protects my data till the end is good, but that it breaks my data and my hardware in such a case is not fair.
How can I break the write-protection mode to finally wipe the hard drive?

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bit locker drive encryption failed to recover from an abruptly terminated conversion
i have 2tb segate hd i have stoped  encryption on 94% and shut-down pc now im getting this message 'bitlocker drive encryption failed to recover from an abruptly terminated conversion' while unlocking hd what to do? i will get my data?........please
help me

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I have share some idea for all over MS SQL server users now you don't worry about recovery of your SQL server database because free SQL server tool is here, which solve the corruption and deletion errors from MS SQL server. read more....

The software support with all version of MS SQL server and MS windows operating system.

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Each time I try to open a file on open office it comes up document recover, then it says failed then I try again and the file opens!!

Answer:Why does open office suddenly have to recover each time I

Does this happen with every document or just a specific document?If it's just a specific document, try saving the document under a different name, or copying the contents to a new document. It could be that the document is corrupt.Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.

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I am resetting my surface pro 3 to factory reset. it lock me out to bitlocker key. it shows me the key id. how can i retrieve the bitlocker key?

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I have an older Laptop that operates on  Windows 7 Ultimate,I have the Bitlocker Drive Encryption on and encrypted for Drive C:   I now started the process of encrypting my external usb hdd Drive E: which has a long way to go for it's large
size. During the encryption I needed to disconnect it so I paused the encryption like it says to do before removing or changing any files on it. I then plugged my drive into a newer laptop I have that operates on Windows 10,. I was prompted for the Bitlocker
Drive Encryption Password screen like normal just like on my Windows 7 laptop so I enter the password and it was correct and it began the encryption process again. When I finished with what I needed to do on the Windows 10 laptop I paused the encryption again
and disconnected the drive. I am now back on my Windows 7 Ultimate OS and plugged the drive in, Bitlocker Encryption Password Screen comes up again and I entered my password but now for some reason it's saying the password is incorrect?  "But It's
not incorrect",is there a reason why this has happen and a way to fix it? My second issue is that I have the recovery key written down on paper but on the fifth line of the eight lines that makes the recovery key I left out a number,did not write it correctly,
there for I cannot just reset my password using the key and get back to normal again. Any way to find the lost number to the key? As I do have the rest of it written correctly please help tha... Read more

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I have a Lenovo yoga with Windows Rt. Each time it updates, I have to recover the computer or else it will not let me access wifi. This happens every time there is a windows update. Why?

Answer:Why do I have to recover my Lenovo Yoga with Windows Rt each time it updates?

assuming you have already tried known troubleshooting and refreshing was a last resort.
is it one specific update? can you install them individually/in small groups to see if a single specific update breaks Wi-Fi?

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After rebooting one of our test machines, bitlocker wanted the recovery key.
There were no hardware modifications on that machine.
Error message in event log:
Bootmgr failed to obtain the bitlocker volume master key from the TPM because the PCRs did not match
Event id 24635, source bitlocker-driver
 Each time the machine starts, the recovery key is needed.
Any idea how to solve that issue and why it happens?
Second partition was created manually on that machine. So that's clear that bitlocker reacts...
But now: how can I confirm those changes so that the recovery key is not needed each time we boot?

Answer:Bitlocker enabled drive, recovery key needed during boot, PCS did not match, event id 24635, source bitlocker-driver

I would like to confirm if BitLocker accepts the recovery key?
Please update the BIOS to improve the stability for TPM first.
I also would like to suggest you disable and enable BitLocker again to reset the settings.
For more information, please refer to the following link:
Arthur Li
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected]
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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I tried using HP BIOS Flashing utility on my HP Z400 Workstation, and it says it can't continue because I have Bitlocker enabled, but I don't have bitlocker on Win 7 Professional 32bit. I don't see it on the control panel or in context menus. I do see it set to manual in "Services" but the service in not running. Is there a way to find drives Bitlocked or are my drives being treated as bitlocked because of my antivirus program AVG?

Answer:BIOS flash error, BITLOCKER on? No bitlocker installed, Win 7 Pro

In the services window is there and option to disable or turn off...there should be. Just change the startup type from manual to disable and reboot. Then try your BIOS update.

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Hello and good afternoon, I have a issue where a manager started the Bitlocker process on the SD card in his Surface Pro 3

with Windows 8.1. The Bitlocker attempt failed at 3.4% completed but the SD card ended up being Bitlocked without providing the Bitlocker Recovery Key (I've never seen this happen before). He doesn't know the password for the SD card and of course
I've been tasked to somehow release the encryption so that he can get the required information off of the SD card. 

Is there anything that can be done to release the encryption on the SD card or has the SD card been made non-accessible moving forward?

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I turned on Bitlocker on three new Windows 8.1 laptops and saved the 48-digit recovery keys and associated identifiers, but I forgot to indicate which laptops they are associated with. Is there any way to find the identifiers/recovery keys on my laptops so I can document this? Or do I have to decrypt the laptop drives, turn off Bitlocker, and start all over again to generate new identifiers/recovery keys? My only options under Manage Bitlocker are Suspend protection, Back up your recovery key, and Turn off BitLocker.

Answer:BitLocker Identifier generated after turning on Bitlocker

Hello Edwin, and welcome to Eight Forums.

No worries. If you should ever need to unlock to drive, it'll provide you with a recovery key ID number that you can use to ID which recovery key to use. The tutorial below can give you more details about this to help get an idea if ever needed.

BitLocker Recovery - Unlock a Drive in Windows 8

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I installed Windows 10 on m'y surface pro. After a week started to freeze and then completely. I tried to restart many times and now is asking a bitlocker key. I went on microsoft site and by email got a password that is not a bitlocker key. How to get one ?

Answer:Win10, Surface Pro, Frozen and now asking bitlocker key. How do I get a bitlocker key?

Retrieve bitlocker key
Sent from my Lumia 1020

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My BitLocker password is not working after format my c drive. instead i have my recovery that is also not working.
Please somebody help me to unlock my disk.

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I bought a XFX HD 7850 2GB less than 2 weeks ago and has experienced numerous BSOD all with the same error message "Attempt to reset display driver and recover from time out failed" I've tried various versions of AMD's catalyst driver but it has not resolved my issue. I have not attempted to overclock the GPU, all factory default settings.

The BSOD's are not easily reproducible. So far, it's happened only when I play Skyrim, after maybe 40+ minutes of gaming (but not always, as I've gone longer than that without experiencing the BSOD). What happens is that I would see artifacting on the screen: long, thin, triangles pointing to the center of the screen, when the artifacting occurs there is a GPU temperature spike (it goes to around 66 degrees celcius), and then the BSOD. The first BSOD I experienced, there was no artifacting. I had exited Skyrim and launched FireFox, and was immediately hit with a BSOD with that error message.

Using MSI Afterburner to keep track of the GPU temp, it normally does not go above 60 - 62 degrees celcius during Skyrim (idles at 27 - 30 degrees celcius). I can't reproduce the BSOD using GPU stress testing utilities like Furmark and MSI Kombuster (highest temperature seen is 66 degress celcius).

Driver versions I've used:

1) installed new GPU, uninstalled old nvidia driver, cleaned orphan nividia driver files in safe mode using Driver Sweeper, installed catalyst driver version 13.1. Experienced first BSOD in Skyrim.

... Read more

Answer:BSOD "Attempt to reset display driver and recover from time out failed

First please could you post this: Windows Genuine and Activation Issue Posting Instructions

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Hi there,

I recently recovered from a severe virus and then was uninstalling programs and damaged my hard drive. Dell came and reinstalled a new hard drive with Windows 7 on it. Lost everything (except that during the virus fiasco I saved my important documents online).

Before I start using my computer regularly I would like to protect it properly so that this doesn't happen again.

I have already downloaded Malwarebytes Anti Malware from the link provided on this forum.

What should I download to protect me in real-time and while surfing the internet. I don't want a program that will ask me every two seconds if I will allow it to make changes, etc (Like SpyBot)

Any input would be appreciated. I want to make sure that this doesn't happen again.

Also what is a good way to keep my system backed up when I don't have a disk drive or a flash drive large enough (all I have is a 2GB)

Thanks for your help!

Answer:Brand New OS, recent recover from virus and other hard drive issues, need to protect myself properly this time around

Well you can use the free versions of internet security such as avg, avast, and avira. They are all good proformas and you can also use the paid versions of these programs. You may also look into kaspersky which is what I use for most of my systems. Also get rid of spybot, it had its day but its no longer what it used to be.

On another note if your saying that Dell switched out a hard drive because it was damaged due to the virus damaging it that's actually not possible. Did they say it was a virus or do you assume it was? Also if they said that their was a virus their is no reason to switch out the hard drive.

If you paid for them to come in and do the work I suggest you find out exactly what they did. If they tell you that it was a virus and they you needed to get a new hard drive I suggest that you demand your money back. But if it was under warranty then it doesn't really matter.

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Initially I found that BitLocker on the Go supported removable media like flash drives and external drives. Why isn't a CD/DVD supported since it is considered removable media? Will this support be available in future releases?

Answer:Will BitLocker or BitLocker on the Go ever support CD/DVD encryption?

Bitlocker to Go is not supported on CD/DVD. Your suggestion is valuable, I will forward this information to the appropriate department through our internal channel.
Both the Microsoft Product Team and Development Team will take into consideration all suggestions and feedback for future releases.
Currently, you may need third party software to encrypt CD/DVD.
Best Regards,
 Niki Han
TechNet Community Support

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 The windows 10 Pro computer has died, and I would like to put the in my new computer with windows 10 home.   I would like to remove the bit locker password,  so I can reinstall windows 10 pro while keeping my files and apps,  
I'm unable to do this while the drive is encrypted.  How do I remove drive encryption from the drive while I have the drive slaved to a windows 10 home computer? 

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I am trying to enable BitLocker on a Windows 7 Ultimate x32 system with TPM. I follow the Wizard and when asked to encrypt the drive I select 'Run BitLocker system check' and 'Continue' (see attached sreenshot).
The USB is inserted and contains the recovery key (.txt and .tpm). During reboot I get:

Windows BitLocker Drive Encryption Information
The system boot information has changed since BitLocker was enabled.
You must supply a BitLocker recovery password to start this system.
Confirm that the boot changes to this system are authorized.
If the changes to the boot system are trusted, then disable and re-enable
BitLocker. This will reset BitLocker to use the new boot information.

Otherwise, restore the system boot information.


Windows then continues to start normally. After login I get an error message: BitLocker could not be enabled (see attached screenshot).
When I check TMP it shows as active, initialized and owned.

I've started out from scratch several times - same results. I can't figure out what the problem is.
This is driving me nuts.

Any help appreciated


Answer:Bitlocker: BitLocker could not be enabled

DELL: d420
Hard drive: System reserved 100MB NTFS, 27.84GB NTFS

Manufacturer name: BRCM
Manufacturer version: 2.10
Specification version: 1.2
Status: The TPM is on and ownership has been taken

I've since modified the group policy settings for Bitlocker to use a PIN.
I am still getting the same results.
I follow the wizard, select check the system, reboot, enter PIN, get the same "error" messages as shown in my previous post.

This makes no sense.

Any help?

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Relevance 38.13%

Hi all, a while ago I had the idea to start from scratch to clean up the system and gain more performance. But I have not done yet because I have some doubts.

On the PC I have Acronis True Image Home 2011
--> In the part where it says My backups I see the image that I have saved.
--> When I click on "Explore and recover" :To the right I see 2 items to recover: "Reserved for System and Local Disk (C)"
Therefore, the partition (D)will remain intact. Right ? But if I want to restore everything, both partitions, i have to use the option "Files and folders" ?

Extra info : I did not create the image, other person is who created it :P

Answer:Difference between recover partitions or recover files and folders.

How long ago was that Acronis image made?

I guess I don't understand your intent. You talk about starting over to clean up and gain more performance, but then express interest in restoring "everything".

Was that image made at a time when your system was running perfectly? How has your system changed since that date? If you restore, you will have to reinstall any applications you've acquired since the image was made. And that image won't contain any personal data acquired since it was made. Maybe it contains no personal data at all?
If you are going to "start from scratch", I assume you mean you want to do a clean install of Windows.

If you were to do that, the only thing in that image file that might possibly be important to you would be personal files---pictures, videos, mp3s, Word documents, browser bookmarks, possibly email, etc. And that would be personal files as of the date of that image, not your current personal files. And not Windows itself.

If I wanted to "start over", I would:

1: back up all current personal files to some other drive, probably external. I would NOT use an image for this. I'd just copy them with the mouse.

2: reinstall Windows.

If I did those 2 things, the contents of the Acronis image would be irrelevant.

You should forget about Acronis if you don't understand it or know whats in any images you have. Particularly if you didn't make the image yourself. Images can fail you anyway. I'd never rely on them exclusi... Read more

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Question: New SSD for X301

Hello everybody,I'd like to replace my factory SSD Samsung with an Intel;I found these : Intel SSDSA1MH160G1 X18-M 1.8"Intel SSDSA1M160G2GN 1.8" Could you tell me which one should be the best solution for X301 2776-LFG manufactured on March 2009? Thanks.


Go to Solution.

Answer:New SSD for X301

Hey Riddick,
The only SSD that Lenovo says you can have with your X301 is Thinkpad 256GB FDE SSD Part # 43N3417 which I found from a compatibility guide.
The psref for your X301 the link below:
64GB, 80GB, or 128GB Solid State Drive (SSD)
1.8" wide, 8mm high, removable, upgradable, shock mounted storage
So both your choices will fit into your slot but from the reviews you could go ether way but I suggest the first one.
Best Regards,

Did you find a post Awesome? A response just Outstanding? Kudo them!Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a pat on the back for helping you out!

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I tried the X301 when it first came out and it was a little sluggish but was on Vista.  The X301 seems to lock up for 10-20 seconds at a time, do not know if it was the processor being over worked or the OEM SSD having problems. The new unit will have the faster 1.6 processor and be running Win7 Pro 64bit which I am betting will be better on Win7 than bloated Vista.It has the 128gb SSD.  I have an Intel 80gb SSD in the drawer.  Which drive will perform better.  With WIN7, Office, and some other software I should still have more than half the 80gb drive free, wuth the Intel 80,  which should provide more than enough head room. Would you pick the Intel 80gb over the OEM 128gb Samsung?  Anyone use this Intel drive in a X301?

Answer:Have a new X301 on the way

hiya Dont know if you can help - I'm desparately seeking a way of making Win 7 64 bit X301 recovery disks...or at least to get some of the originally installed extras e.g. Access Help, Roxio, Mobile Connect etc Would be great to know if this stuff works on the "preload" Win7 64 or isn't working there either.

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Hi all. Im hopeing to put 2 x 4GB SODIMMs into an X301 ThinkPad, to give me 8GB total memory. Does anybody know if this is possible? The parts are 4GB PC3-8500 1066MHz DDR3 SODIMM Part Number: 51J0493 The memory compatibility page here suggests that it should work fine, but there is no upper memory limit listed. Im also hearing via our procurement group that they've been advised that these modules arent compatible with the X301. Has anybody actually put two of these things into an X301 and seen it work? Many thanks for the help. 

Answer:8GB RAM in an X301?

8Gb for which OS?

T42 SXGA+ 14' 9cells 1.5G ram

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Question: X301 no GPS?

I am in Canada. Got X301 for 2 weeks, just remember to check GPS. It's not there?!Downloaded ThinkVantage GPS, tried to install it. It says there no GPS device.  Is it only X301 with Verizon service can do GPS?

Answer:X301 no GPS?

Yep, per the X301 press release: GPS only available on models with WWAN, but does not require WWAN card to be enabled. Requires user to connect to Internet to use Internet mapping applications, or the user to download GPS software. GPS software not included.  GPS works only with the Verizon or AT&T WWAN.

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Question: What SSD for x301

HI everybody, I'm looking to upgrade the hard drive of my x301 with an ssd drive. I was looking at this two offers: Which one do you think I should get? Are there any other options within this price range ($100)? Thanks for your help.

Answer:What SSD for x301

i use X-18m in my X301, it is one of the most stable and fastest 1.8 inch SSD drive on the market, highly recommended.

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Question: x301 help

I am currently living in Vancouver, Canada. I purchased a x301 last December, but I have already spent almost 2 months fixing it.  The keys fell off two times. Lenovo mailed me a new keyboard when two keys fell off one month after the purchase. When one key fell off again on the new keyboard, i chose to fix it myself, cuz the whole process just takes too long time.  Then, there is a huge dirt-like pixel appeared on my screen, it took them 3 weeks to get it replaced. But right after the LCD replacement, one corner of the lid cannot be closed tightly. Right now, the two pieces of the lid are kinda separate. The worst thing that really really pisses me off is that the shape of the whole base of the laptop is changing. Normally, if you put your laptop on a table, there are supposed to be four points under each corner to support and stablize your laptop. But for my x301, only three of the four corners are really supporting my laptop and the other corner where my left hand rests barely touches the table. Whenever I put my left hand on it, I can feel that corner sinks down to the table and even make noises when it hits the table.  I tried to call the technical support, but they did not really offer me a real solution for my case. They only asked me to mail it to one of the depot and fix everything for me. But isn't it too abnormal to pay for so much for a laptop and fix it five times within half year? I really do not know what to do. Does anyone know if they... Read more

Answer:x301 help

To be honest, my experience with IBM support is mixed. However once the support is escalated to Lenovo, Ive found that they are quite quick. I had an issue with my laptop, and it was nowhere close to being as frustrating as yours, but lenovo replaced my laptop with the X301. I would recommend that you ask for your case to be escalated to customer service, as it is most likely with technical support. Let me know how you go with this, I can try and find some numbers for you within lenovo if need be.  

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Question: X301 128 GB SSD... WOW!

MacBook Pro, with an aluminum unibody enclosure **As of September 15, 2008, our company has completely switched to Apple. Having used ThinkPad products for over 10 years, we had desperately tried to find just one reason to continue using these products, to no avail. We are of the view that ThinkPads are no longer premium products. We wish you the best of luck with your ThinkPad! Happy computing?**


Does this mean that we can finally upgrade the hard drive of the X300 to 128 GB?   

MacBook Pro, with an aluminum unibody enclosure **As of September 15, 2008, our company has completely switched to Apple. Having used ThinkPad products for over 10 years, we had desperately tried to find just one reason to continue using these products, to no avail. We are of the view that ThinkPads are no longer premium products. We wish you the best of luck with your ThinkPad! Happy computing?**

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Question: X301 and MBR

I am running WinXP-SP3 on a X301. For the first year it was working fine with AHCI mode activated in the BIOS and a SSD SATA 64Gb. However, every now and then I lose the MBR and I have to repair it with XP installation disk. If I deactivate AHCI and use COMPATIBILITY mode, XP works fine but slower. I have tried to update the SSD firmware and the SATA driver for XP but they seem to be updated. I suspect some XP update changed something, because the laptop was working like a charm until now. Any ideas? Anybody experienced this problem before?

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hello every1, I wanted to buy X301 but trully saying I have to wait until new X302(maybe it will be better than X301).what I miss specially are 2,5" SSD and HDMI. in the X301 you have 1,8" SSD and DisplayPort.about DisplayPort , you can say that it works same like HDMI and also you can send data over it , beside there are adaptors.well that's true..but adaptors are much more expensive than HDMI cable , in every tv I know there's no DiplayPort  and as long as there is Ethernet and USB users will be using them.about 1,8" SSD I have to say that original one isn't so fast like 2,5" SSD(specially OCZ Agility or Vertex) and what happened if one day that kind of SSD will stop working and the laptop will be out of the 2,5" the answer is easy..if you don't have enough money you can use SATA HDD.but in the 1,8" the problem is big as even when you find new 1,8" SSD the price is high.I don't care about DVD burner.trully saing how often do you use DVD burner?besides that option is quite expensive comparing to USB-Power DVD burner.that space Lenovo could use to put 2,5" HDD or SSD.The laptop weight wouldn't change so much.what do you think about that guys.I would gratefull for all replies. thx&rgds,

Answer:my thoughts about X301

I think I would also wait for the x302 if I were you,at least you can wait until all the x302 tech details come out, then you can decide which is better.What is your main concern?price? or the 2.5 SSD and HDMI?if the price is no problem for you, then you should definitely wait and go for the x302.

Thinkpad FunI do not work for Lenovo

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I just did a clean install of window vista on my x301. I have added all the drivers I though were necessary and all the errors in device manager are gone. But thinkvantages gps enabler is not working. clicking on start does nothing and the application drop down doest drop down the help one does but clicking on either help or about does nothing.Does anybody know what I might be missing. What other drives would be required to make this work? Thanks

Answer:x301 gps not working

Two comments... Why would a brand new Lenovo X-301 need a reinstallation?  Did you load some of your own applications that corrupted the system where the applications removal and use of system restore couldn't fix? You mentioned you installed all the drivers you thought you need but all of the drivers need to be installed.  Lenovo has a disk set and rescue and recovery that rebuilds the machine from scratch. It installs all software and drivers to the exact factory state.  If you did not do it this way I suggest a redo. By the way the GPS feature will only work with a GPS computable wireless WAN card built in like the Verizon WAN.  D0 you have this installed? Best of luck. 

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Hi- does anyone now if there will be a successor to the X301?  I have heard that it has been discontinued.  Thanks

Answer:New iteraton of the X301?

no X301 successor AFAIK.... T410s is the best you can get as a successor, or just grab a X301. 

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Been holding off and counting the days until August 26th so that I can order a fully decked out X301. But I go to order one today and I see that the Blu-ray drive is not an option like it was rumored to be... A quick call to Lenovo confirmed this. Crap. I do alot of traveling and I need a portable workhorse that can keep me entertained on the road...since my DVD collection has gone blu-ray, it makes no sense for me to buy a laptop without a blu-ray drive. You would think that a company's top of the line portable laptop would offer top of the line parts.  Dear Lenovo, Give us a bluray option!!!

Answer:X301 - Well This Really Sucks :(

Stangs555, welcome to the forum, I can understand your dissapointment, however I believe this is a factor influenced by physical dimensions.The first Notebook Blu-ray drives were 12.5mm (Ultrabay Enhanced R-Series), then a while ago we got the 9.5mm (Ultrabay Slim T-Series) and to my knowledge no one has, (as yet), manufactured a 7.5mm Blu-ray drive which would be required for the X3** ThinkPads. How long will you have to wait? Sorry, absolutely no idea A possible compromise would be the T400.

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Question: X301 Docking Help

I have many X series systems that i use with docks... What I enjoy the most is the moment i dock the computer automatically switches off my notebook LCD and powers up the external monitor. I did try a X300 when it was first introduced with the USB smart dock. It did not have that profile setting and the notebook LCD did not turn off. Does anyone know if that has been corrected / addressed on the X301 with the dock? If i dock the 301 will it turn off and power thru the External Monitor automatically? also, will the external resolution be the same with the USB vs the old standard Thinkpad Docks? thanks,Steve

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After re-installation of Vista 32bit the SM Bus Controller is missing. Where to find the driver?


Go to Solution.

Answer:SM Bus Controller X301

download ThinkVantage System update, and let it find the update for you.

4 more replies
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Question: X301 not booting

Over the past 24 hours my X301 (4057-CTO) has been doing some strange things: Twice today the screen went to static (much like a static TV screen not tuned to a channel), hung for about 10 seconds then shutdown. The first time this occured I had to remove the battery, plug in the AC adaptor turn on. turn off. re-insert battery. turn on. Now it has just happened once again and I cannot boot the system at all. I turn it on, all usual lights blink once. Now the power button light is on, the  AC Power light is on, the battery logo is on (green) and the ThinkVantage light is on.But the screen is black. I have turned the system on and off, removed the battery 642 times, cursed it etc... no luck. There are no beeps on bootup. The battery light blinks off and on once every 5 seconds. I have tried a new battery. no luck. I'm a sysadmin so feel free to talk techo.  Any ideas?Cheersrex   Message Edited by rexilla on 11-04-2008 06:52 PM


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Answer:X301 not booting

Hello, unfortunately, I think you have all done.I would suggest to call support, when it won´t boot. Just the flashing lights, no hdd and dvd-drive spinning sound, seems a problem with mobo.

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Question: X301 bios

I am not sure but I was told that if the bios is locked and can not unlock it, you have to change the motheboard. Is this true? I work the service desk for a large military organization with purchasing power and bought these X301's and during the life cycle of the laptop, users or technicians have put bios passwords on the bios and now we can not enter them. I have receipts for all the laptops purchased and can prove ownership. Is there another way to unlock this through the technical support team? HP has a process for this so I expect Lenovo does too. If not then the only necessary thing to do is to not buy Lenovo again and stick to HP. End of life for these laptops is quickly approaching and I have been instructed to look for new laptops. If support from Lenovo can not help then I will look elsewhere for the laptops. Thanks in advance.

Answer:X301 bios

Hi gameparadise, and welcome to the Lenovo User Community!
This is primarily a user-to-user community. Large organizations like yours have Lenovo account managers, and I suggest approaching them with your question.
Hope this helps!

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Hi forum!  Does anyone know whether there is a 1.8" standard (not SSD) harddisk available that fits into the X300/X301? The HMM for the X300 (at least a former revision) lists a "MicroSATA hard disk drive", FRU 42T1321, but I cannot find any useful informations about this FRU. I also searched the websites of HGST, Seagate and so on but none of them seems to offer such a drive. I don't necessarily need an official Lenovo FRU/option since I need it for a special test project where it doesn't really matter if the drive is officially supported or not. Unfortunately I cannot even find any unsupported (read: 3rd party) 1.8" SATA harddisks. Thanks in advance!Message Edited by OldDeuteronomy on 11-06-2008 11:55 AM

Answer:Any 1.8" HDD (not SSD) for X300/X301?

1.8" 80GB SATA HD: If it is going to fit I don't know. I guess you have to try that out yourself. (Drive also seems to be very slow with 5400rpm and 15ms access time).

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Hello, I've recently upgraded my old-good x301 to 2x4GB of RAM.Since then, it freeze randomly as if there were some kind of conflict with video memory. The screen is "patched" with rectangle of random patterns and everything is frozen. A hard/cold reboot is necessary. Have you even noticed this?Does anyone sucessfully work with 8GB of RAM? The x301 runs with Windows 7 64 bit or Linux Ubuntu/Debian (32 and 64 bit tested).The symptoms are identicaly with both OS. Works well then freeze with exactly the same symtop. I first suspected the RAM and returned them to the vendor. No change.I've carefully checked the RAM with long memtest+ session (over several days). No pb detected.I've tried to any optio related to RAM in the BIOS. Nothing. Help or feedback is welcome. Thank you Regards-- Laurent

Answer:Freeze with 8GB RAM on x301

If you remove one of the 4GB sticks, does it function normally?

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Question: slow X301

I am experiencing that the X301 is quite a bit slower than I expected. I use Windows XP professional 2002, service pack 2. The overall performance is disappointing to the extent that I am wondering whether something is wrong with my system. For example, the first loading of Word 2007 in a new session takes 25 seconds, even if working with maximum performance power scheme. Moreover, when trying to insert, for instance, a fraction in the equation editor, it may take between 30 sec and a a full minute before the fraction options become available. This seems excessive for a laptop of this price.Does anybody else experience such a slow performance? Is the problem XP and should I upgrade to Vista? Is it possible to run Vista and XP next to each other?

Answer:slow X301

Not a direct answer I know, but however slow the performance is with XP, it will only be worse with Vista because that takes a bigger processor overhead. 

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Hello, I am thinking about using my X301 to connect to my TV to watch videos. However, my TV does not have a Display Port, only HDMI, so I have two questions: 1) Do these DisplayPort ->HDMI converter cables work properly with HD video, etc?2) Does the DisplayPort carry Audio & Video (like HDMI) or Video only? ThanksBernardo


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Answer:Connecting my X301 to my TV

1) yes 2) no audio only video. (DP does have audio and video stream like HDMI). 

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Hello people Im thinking about to buy an GTA IV but i dont know if will really run, at least, in the minimun in my thinkpad...I have an X301 TJP with windows XP PRO all updated (the only problem is the lag from videocard unexplicable yet) 2 gig of ram and a INTEL MHD 4500 should be fine, for the minimun? at least ._.?? ?? anyone has experienced it?   Moderator note: Type added to subject line for clarity. The title of a thread should accurately reflect the subject of the discussion and be as technically specific as possible as stated in the forum rules.Message Edited by Agotthelf on 12-06-2009 03:53 PM


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Answer:X301: Game GTA IV Help, will it run?

These ultraportable laptops are not meant to run games, if you put everything to minimum in the game setting, it probably would just run at an acceptable pace. 

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I wrote this up this afternoon, enjoy!  

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Question: X301 GPS Enabler

I previously had GPS working on my X301 without issues. I am preparing to go on a trip and wanted to use the GPS. Now when I start real time tracking, I get the following error: "Cannot start the GPS hardware tracking. Please try after some time." I have all current software and drivers via System Update. The GPS Enabler is version 2.2 and I use the embedded Verizon card for my internet connectivity on a daily basis.


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Answer:X301 GPS Enabler

I'm having the same problem on the x200.   Called Lenovo Tech Support and got the most ridiculous answer.   I was told that the GPS was only compatible with "Vista Basic" and not "Vista Business" that I had upgraded my laptop to.  Was further instructed that if I wanted to use the GPS I should do a complete reinstall to Vista Basic. Just crazy..    That said, I have tried reinstalling the drivers and just can't seem to get past this message.   Any ideas would be appreciated. 

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Question: X301 and F3507g

 Hi, I have an X301, model 2774-18U, running XP/SP3. I've purchased Ericsson F3507g which is supposed to be compatible with X301 according to a few support pages and software readme.txts. However, after installing the card, F3507g does not appear in Device manager, and there are no errors of any kind.Any suggestions?Thx.


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Answer:X301 and F3507g

where did you obtain the card from? from Lenovo or aftermarket? brand new or second hand?

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My X301 laptop arrived yesterday. Bluetooth, internet are not working.I thought it could be because I installed McAfee antivirus so I  uninstalled it and still no luck.  I tried system restore but no luck, The Thinkpad Advantage button does not take me to the screen to return the system to factory setting. PC Doctor is either not working or is not includied in the system but according to the manual, it should be installed.  Recovery and restore to factory default are not working. I tried to get warranty help but I was informed by three techs that my warranty is not in the system. One tech told me someone would call me back within 30 minutes to activate my warranty. After waiting and hour and a half, I called back and was informed that the warranty department was not open on the weekend. So basically, I have a new laptop that does not work and no one is available to help. After experiencing this frustration, I asked the tech for a return label because I am not keeping this very expensive laptop that does not work.  She gave me a number but informed me they were also closed on the weekend.  You can rest assured that the first thing Monday morning, I am returning this laptop. 

Answer:New X301 Not Working

Had a similar experience with a brand new X301 few days back... Ran from support to sales to sales support ...but they remain as ever hope and plenty of passing the buck ..very unprofessional  Sorry i was not helpful ....but shocking for  a brand new laptop ..a premium one ..they do not enclose a detaield packing list whe delivery for a CTO piece and their sales support team are hopelessly disconnected   

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Can any X301 owners confirm if they use or their BIOS provides the option to use Intel's VT? Before I read this slashdot article about Sony locking out the VT feature in some of their laptops, it never occurred to me that manufacturers would actually disable VT-which I would think is a key feature of the processor. A lot of the postings in the Slashdot forums pointed at Lenovo doing the same thing and several postings here did too. I'm about a week away from buying an X301, and now need to know if the X301 supports VT or not.It's definitely a deal-breaker if it doesn't. Below is a transcript of my chat using the little chatnow (or whatever it's called).  I couldn't call tech support because the number he gave me is wrong.  His answer wasn't as clear as I needed. Anoop Basheer: Thank you for choosing Lenovo Chat service, you have reached Anoop. How may I be of assistance today?Hi, How are you doing today ?Customer: i'm looking at the x301. I need to know if it supports intel's VT technology and if it can be turned on and off in the bios.Anoop Basheer: One moment please while I get that information for you.Customer: no problem. thank youAnoop Basheer: One moment please while I get that information for you.Anoop Basheer: I am just looking for the infoCustomer: no problem. thanks again.Anoop Basheer: I came to know that the VT technology is disabled .Anoop Basheer: Thats how it comes.Customer: can it be enabled?Customer: or is it permanently tur... Read more

Answer:Any X301 owners who use VT?

When I look at the BIOS options on my X301, I see the following: Under Config: Intel(R) Virtualization Technology - Current Setting is DisabledIntel(R) VT-d Feature - Current Setting is Disabled Both of these options can be enabled and will work.

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Hi,I have a X301 with DisplayPort interface, I want it output 3840x1200 of custom resolution, how does it? 

Answer:X301 with DisplayPort

Welcome to the forum! Well, the Thinkpad tabook list here a maximum external resolution of 2048x1536 @ 75Hz for the X301 and the Intel webpage says that the DisplayPort interface for the G45 supports a resolution up to 2560 x 1600 pixels.  However, you have to search through the Intel communities and ask there for any possible fault tolerant higher INF file resolution customizations of the GMA 4500MHD.

ThinkPad T60/X32/600/770 · IBM IntelliStation · 3x IBM SpaceSaver II

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Hi I have just received my brand new X301 with GPS...  Any idea whether I can install a GPS application with maps so that I can use them even without Internet Access?  If so, what application would I need? ThanksColin 

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Has anyone got one yet?  1. Does X301 have LAN port: RJ45?2. I picked 3 Cell battery in the Fixed Bay. If I use the Lenovo external USB DVD-ROM driver. Can I boot up system through it with a normal bootable CD? Is it as simple as select the USB boot from BIOS, if it has, then reboot? Thanks   

Answer:2 questions about X301

yes and yes

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Question: Sound from X301

I have an X301 with Windows 7.  I am not getting sound from the notebook speakers nor from the headphone jack.  The small speaker icon in the lower right bar (next to date and time) has a red x.  The troubleshooter does not detect a problem, but the sound check says there is no audio device installed.  Any ideas on how to fix?

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Question: My new X301 BSOD

Hi guys, my new X301 is constantly crashing on windows 7 64. Is there a simple way of returning it to out of box state so I can start again?

Answer:My new X301 BSOD

is your Win 7 64 aftermarket install? Press the blue thinkvantage button when the laptop is just booting up, if you have a working recovery partition, it should allow you to boot into the recovery partition.If all that fails, then you would have to order the recovery media from Lenovo, it should cost you around 50 USD equivalent. (If you want to order it, you would have to call Lenovo service in UK).

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Hello All, I wanted to change my original Samsung 128Gb SSD to a new one, PQI s518 without any success. I tried to install Windows 7 x64 on it from USB and our corporate WDS 3 times. Two times the install simply failed with file write erros. Third time it succeded, but it halted when I tried using Windows Update (and was unresponsible during WU). After a restart I got a BSOD during boot and never got the OS working again (even with Recovery Environment). Is this a known issue or I simply have a compatibility issue? Thanks,Attila

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Hi all, I'm thinking of replacing my 128 ssd in x301 with higher performance, higher capacity one (in that particular order). What would be the best option out there , when price is not an objective ? Also I think we need to keep in mind that there is certain limit of performance which can be utilized by x301 infrastructure, or is there ? Does specific design features of x301 may prevent to fully utilize performance of highly advanced ssd ? Thanks for you replies ! Regards !

X301, 128 SSD, 4GB, Vista 32-Bit Ultimate

Answer:Replcaing SSD in X301 with best possible ssd out there

I replaced my Samsung 128gb SSD that came with my X301 with the Intel one and gained a good bit of performance.  The performance was not earth shattering but it was an increase.  I use no more than 40gb on my laptop so the 80gb Intel SSD was more than enough. There are some exotic faster drives out there but they are going to cost ALOT more than what you have now and for only a modest gain in speed.  This is what todays technology offers and not much more.  You will be bumping into the slow speed of the processor on the X301, if not already.

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MacBook Pro, with an aluminum unibody enclosure **As of September 15, 2008, our company has completely switched to Apple. Having used ThinkPad products for over 10 years, we had desperately tried to find just one reason to continue using these products, to no avail. We are of the view that ThinkPads are no longer premium products. We wish you the best of luck with your ThinkPad! Happy computing?**

Answer:X301 Review is up - WOW!

Thanks LukeD for keeping us updated with all the latest reviews.

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Question: X301 & VISTA

 I bought the x 301 to run Autocad on as Mac is difficult with Auto Cad. This PC out of the box has been rubbish.I have continual problems with Vist, It upgrades, refuses upgrade, wipes other programs  Finger print reader,IT LOCKS CONTINUALLY  PC Tools says there is 1570 problems in the registry, PC HEALTH  BAD!!! Surely to upgrade to Windows 7 I need a new operating system set of disks, I ask here because it is impossible to access the AWARD WINNG SUPPORT ON LINE

Answer:X301 & VISTA

You are going to run AutoCAD with X301 using Intel 4500 MHD GPU? Regarding upgrade to Win 7, you obviously need a set of installation media.

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is the x301 4057-wg5 64 bit? -thanks

Answer:x301 4057-WG5 is it 64 bit?

There doesn't seem to be a 4057-WG5 listed on the Lenovo support website.There is a 4057-WG6 which has a Core 2 Duo SU9400 processor and is 64-bit capable. Does your x301 have the SU9400 processor also? If yes, than it does support 64-bit operating systems. Note: You can verify the processor with CPU-Z.Message Edited by ortegaluis on 05-28-2009 01:42 PM

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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